Near New York, NY 10038
Adrian R.
Job Details:
01/13/2020
WASHER WHIRLPOOL WFW5620HW0
Replace the control board but now displaying another error code which means that we need to replace the sensor ntc as well now .; ordrng 1 W1314664 (SENSOR NTC)
Near Flemington, NJ 08822
Roberto C
Job Details:
01/13/2020
WASHER WHIRLPOOL WTW8500DC3
Tested and found hot fill hose loose adjust back in place test ok no more leaks
Near South Orange, NJ 07079
Jesse F
Job Details:
01/13/2020
REFRIGERATOR KITCHENAID KSRK25ILSS02
Replaced defective water inlet valve and water filter cap...
Near North Bergen, NJ 07047
Keyel H
Job Details:
01/13/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05
"Customer floors are not even legs is already all the way Down but not touching the floor, adjust gasket with heat gun."
Near Queens, NY 11691
Paul T
Job Details:
01/13/2020
WASHER MAYTAG MHW3505FW
"Checked unit, cleaned out pump and unit was working good, than console stopped responding and pump went dead will need pump and console.; ordrng 1 W11218377 (CONSOLE) and 1 WPW10605427 (PUMP)"
Near River Edge, NJ 07661
Keyel H
Job Details:
01/13/2020
REFRIG/FREEZER KITCHENAID KRFC704FSS00
"Fill tube wire shorted, will need new door."
Near Queens, NY 11691
Paul T
Job Details:
01/13/2020
REF S/S 20 CF WHIRLPOOL WRS571CIDM01
"Opened box at house with customer present and for 2nd time, door is damaged again. Will have to order again.; ordrng 1 LW10691266 (FRZ DOOR)"
Near Closter, NJ 07624
Keyel H
Job Details:
01/13/2020
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00
Wrong part was send replace ice maker cycled ok.; used 1 W10884390 (
Near New York, NY 10005
Adrian R.
Job Details:
01/13/2020
REFRIG/FREEZER WHIRLPOOL JBL2088HES
Replace the waters inlet value leave working fine.
Near New York, NY 10065
Eddy P.
Job Details:
01/13/2020
DRYER WHIRLPOOL WHD5090GW0
Unit is dryer the cloth but cutting off before time; ordrng 1 461970109731 (SENSOR MOISTURE ) and 1 W11239098 (CONTROL )
Near New York, NY 10001
Eddy P.
Job Details:
01/13/2020
WSH FRT/LOAD WHIRLPOOL WFW6620HC0
"Washer clips on the main board were broken tech could not fix it, washer is going to need whole harness. Will still come back with the main board ; ordrng 1 W10919932 (NOT HARNESS ) and 1 W11316252 (UPPER WIRE HARNESS ) and 1 W11318751 (LOWER WIRE HARNESS )"
Near Rockaway, NJ 07866
Efrain R.
Job Details:
01/13/2020
OVEN WHIRLPOOL WFE745H0FS1
Runaway tempshiwing calltech support to file complaint SR7726862621 order controland ordering sensor; ordrng 1 W10833885 (SENSOR) and 1 W11308431 (CONTROL )
Near Queens, NY 11694
Paul T
Job Details:
01/13/2020
REF BOT/MT 19CF WHIRLPOOL WRF560SEHW00
"Checked unit, was able to adjust shelf and bins to open and close properly, also went over proper use and care. All test and check ok."
Near Scotch Plains, NJ 07076
Karl G
Job Details:
01/13/2020
WASHER MAYTAG MVWB765FW3
"KG 1/10 spoke to customer prior to arrival, cust was unaware of service, not home. Will call back to reschedule. Please add control to parts also. Unit fill when cycle is already complete ; ordrng 1 W11195970 (cntrl-elec)"
Near Queens, NY 11414
Paul T
Job Details:
01/13/2020
D/WASHER UNDCTR WHIRLPOOL WDT750SAHZ0
"Checked unit, found drain under sink clogged causing unit to not drain, when disconnected unit drains properly. Tried sticking screwdriver into drain under sink to clear out but no good, drain might have corrected shut. Advised they might have to call a plumber if draino does not work. Unit test and check ok."
Near Kenilworth, NJ 07033
Karl G
Job Details:
01/13/2020
RANGE WHIRLPOOL WFG540H0ES
KG 1/10 checked unit found ignitor is not sparking at burner. Needs new spark module.; ordrng 1 WPW10475149 (module-spk)
Near New York, NY 10024
Eddy P.
Job Details:
01/13/2020
DRYER GAS WHIRLPOOL WGD85HEFW0
Ran test on dryer unit is working fine now could not get any issues with
Near Woodbridge Township, NJ 07095
Karl G
Job Details:
01/13/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
KG 1/10 checked unit found fresh food section getting too cold and freezing water tank preventing water from dispensing and fill ice maker to make cubes. Needs new control and air damper assm; ordrng 1 W11035836 (cntrl-elec) and 1 W11087463 (damper)
Near New York, NY 10029
Eddy P.
Job Details:
01/13/2020
DRYER WHIRLPOOL WET4027HW0
"Dryer door is working ok. Instructed customer door is ok must get use to it , not as tough as customer thought"
Near New York, NY 10021
Eddy P.
Job Details:
01/13/2020
DRYER WHIRLPOOL WED9290FW0
Installed new sump pump ran test dryer is working fine now
Near New York, NY 10017
Eddy P.
Job Details:
01/13/2020
DRYER WHIRLPOOL WHD862CHC0
"Ran test dryer seems to be working fine could not find any issues, ran a test with a load and it seems to be heating up properly and on time"
Near Dover, NJ 07801
Elmer A.
Job Details:
01/13/2020
WASHER WHIRLPOOL WFW9151YW00
Basket broke off over haul 2men 3count.; ordrng 1 W10313497 (tub-outer) and 1 W11239040 (tub-outer) and 1 WPW10202459 (basket) and 1 WPW10283361 (nut)
Near Cranford, NJ 07016
Karl G
Job Details:
01/13/2020
DISHWASER MAYTAG MDB7749SBB0
"KG 1/10 installed main wash motor, hoses and sensor. Checked unit through cycle. No leaks detected. Dishwasher operating as designed"
Near Woodbridge Township, NJ 07001
Karl G
Job Details:
01/13/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
KG 1/10 checked unit found refrigerator making vibrating noise when cooling. Removed rear panel cover fastened all components in compressor section. Unit operating and cooling with. Normal sounds. Operating as designed
Near Bergenfield, NJ 07621
Gabino P
Job Details:
01/13/2020
WASHER WHIRLPOOL WFW5620HW0
Replace console and working ok.
Near Montvale, NJ 07645
Elmer A.
Job Details:
01/13/2020
WASHER MAYTAG MVWC465HW2
"Ran diagnostic operation ok,no error codes."
Near Fair Lawn, NJ 07410
Elmer A.
Job Details:
01/13/2020
WASHER WHIRLPOOL WFW9450WR00
Installed bellow checked operation ok.; used 1 WP8182119 (BELLOW) from stock
Near West Milford, NJ 07421
Elmer A.
Job Details:
01/13/2020
WASHER MAYTAG MVWC565FW1
"Checked operation machine ok,need plumer to replace drain hose cracked."
Near East Hanover, NJ 07936
Elmer A.
Job Details:
01/13/2020
WASHER WHIRLPOOL WFW86HEBW1
Unclogged drain pump checked operation ok.
Near Wayne, NJ 07470
Elmer A.
Job Details:
01/13/2020
DRYER WHIRLPOOL MGDX655DW0
Installed support checked operation ok.; used 1 W10314173 (rollers) from stock
Near Millburn, NJ 07078
Elmer A.
Job Details:
01/13/2020
DRYER WHIRLPOOL MGDX655DW2
Checked operation machine ok working as designed normal sound.
Near Roseland, NJ 07068
Elmer A.
Job Details:
01/13/2020
WASHER AMANA NTW4516FW1
"Ran diagnostic operation ok no error codes ,customer not satisfied wants to exchange for WP."
Near Edison, NJ 08817
Roberto C
Job Details:
01/13/2020
DRYER MAYAG MGDB850WQ0
Clean dryer housing run test ok
Near Winfield, NJ 07036
Roberto C
Job Details:
01/13/2020
WASHER AMANA NTW4516FW3
Reset control run diagnostics test ok
Near Ridgewood, NJ 07450
Sam C
Job Details:
01/13/2020
REFRIG/FREEZER JENN-AIR JF42NXFXDE00
Troubleshoot unit freezer temperature -7 fridge section 39 F customer was using a thermometer that was reading 52 degrees F CALLED TECH LINE because unable to diagnostics on UI they advised to replaced both boards again also notice damage insulation on evaporator order new parts; ordrng 1 W10555472 (INSULATION ) and 1 W10555478 (INSULATION) and 1 W10555480 (SHIELD HEAT) and 1 W10565852 (HARNESS WIRE) and 1 W10667607 (THERMISTER) and 1 W10846767 (UI) and 1 WPW10739408 (ELECTRONIC CONTROL)
Near Brooklyn, NY 11228
Paul D
Job Details:
01/13/2020
DISHWASHER WHIRLPOOL WDF330PAHT2
Checked unit found no wash motor need to order ; ordrng 1 W11025157 (pump&motor)
Near Lyndhurst, NJ 07071
Roberto C
Job Details:
01/13/2020
WASHER WHIRLPOOL WTW7300DW1
Replace water valve run test no more leaks
Near Sparta, NJ 07871
Frank G.
Job Details:
01/13/2020
WASHER WHIRLPOOL WFW9150WW01
Replaced defective drain pump and checked ; used 1 WPW10730972 (PUMP-WATER) from stock
Near Scarsdale, NY 10583
Marc M
Job Details:
01/13/2020
MICROWAVE KITCHENAID KEMS308SSS05
Check unit at this time unit cannot be repaired the more we get deeper into unit to repair unit the more parts we see that are damaged by the power outage cx decided to replace unit will contact insurance company.
Near Brooklyn, NY 11215
Paul D
Job Details:
01/13/2020
WASHER WHIRLPOOL WFW560CHW0
Checked unit display doesnt turn on need2 man to remove dryer ; ordrng 1 W11294805 (cntrl-elec) and 1 W11329046 (cntrl-elec)
Near Scarsdale, NY 10583
Marc M
Job Details:
01/13/2020
DISHWASHER KITCHENAID KDTE104ESS
Unit tested and checked removed debris from drain motor and tested and checked ok.
Near Eastchester, NY 10709
Marc M
Job Details:
01/13/2020
OVEN MAYTAG MER6775BAS
Part installed switch not needed for repair tested and checked ok
Near Harrison, NY 10528
Marc M
Job Details:
01/13/2020
COOKTOP WHIRLPOOL WFG505M0BS3
Unit tested and checked no issues with burners explained to cx she has to clean burners when when food spills over on them and follow keep and care guidelines.
Near Brooklyn, NY 11229
Paul D
Job Details:
01/13/2020
M/W OTR AMANA AMV2307PFS3
Control board wasn’t sent out installed interlock tested ok need control board will order ; ordrng 1 W10849846 (cntrl-elec)
Near Mount Vernon, NY 10552
Marc M
Job Details:
01/13/2020
COOKTOP WHIRLPOOL WFE320M0EB2
Unit tested and checked no issue detected at the time of app. Cx instructed. All burners working well no issues.
Near Scarsdale, NY 10583
Wayne L
Job Details:
01/13/2020
MICROWAVE KITCHENAID KEMS308SSS05
Check unit at this time unit cannot be repaired the more we get deeper into the unit to repair unit the more parts we see is damaged by the power outage board broken filter board broken transformer damage and there is other stuff is also damaged customer have pictures of broken and damaged parts customer will contact CON ED for replacement
Near Brooklyn, NY 11232
Paul D
Job Details:
01/13/2020
DRYER EL WHIRLPOOL LDR3822PQ2
Checked unit found no .int on element no build up on lint in unit tested ok
Near Brooklyn, NY 11219
Paul D
Job Details:
01/13/2020
DRYER WHIRLPOOL WGD8620HC0
Vent for the dryer on first and second floor are all on the same vent picture on quick pic
Near Brooklyn, NY 11218
Paul D
Job Details:
01/13/2020
DISHWASHER KITCHENAID KDTE334GPS0
Checked unit found unit started unit again installed new touch pad if happens again needs computer
Near Brooklyn, NY 11210
Paul D
Job Details:
01/13/2020
DISHWASHER KITCHENAID KDTE254ESS0
Checked unit found rinse agent knob came out and melted . Customer not sure if wants to replace cap or complete detergent disp knob $ 19.31 or disp $ 105.26 plus tax and labor
Near Brooklyn, NY 11229
Paul D
Job Details:
01/13/2020
REFRIG/FREEZER WHIRLPOOL WRF954CIHZ00
Replaced parts tested ok
Near Brooklyn, NY 11219
Omar S
Job Details:
01/13/2020
DRYER WHIRLPOOL WGD8620HC0
"Costumer have two more vent connected to vent,that the reason why is having an error F3E3 need a single vent connected to the dryer in order to work properly."
Near Robbinsville Township, NJ 08691
Trevor B
Job Details:
01/13/2020
OVEN JENN-AIR JJW2430DS01
TB- Installed new user interface (part sent to customer) ore-id console not used. Tests good.
Near Robbinsville Township, NJ 08691
Trevor B
Job Details:
01/13/2020
MICCROWAVE KITCHENAID KMHC319ESS4
TB- Customer showed video of noise in question. Faint buzzing coming from turntable motor. Advised customer this is normal noise for this part to make. Unit has no functional part failure. Advised customer to co tact customer service. Customer is simply not satisfied with quality of unit.
Near South Brunswick Township, NJ 08810
Trevor B
Job Details:
01/13/2020
REFRIGERATOR KITCHENAID KRFC704FPS00
TB- Found RC evaporator fan harness disconnected. Secured wiring harness and verified fan operation. Tests good.
Near Princeton, NJ 08540
Trevor B
Job Details:
01/13/2020
LAUNDRY WHIRLPOOL WTW7500GW0
TB- Unit has no stored error codes. All diagnostic tests normal. Found no functional issues at this time.
Near Princeton, NJ 08540
Trevor B
Job Details:
01/13/2020
REFRIGERATOR JENN-AIR JF42SEFXDB00
TB- Installed new main control assembly. Tests good. Paid balance $350.87 by cc ref# 1953925185.
Near Robbinsville Township, NJ 08691
Trevor B
Job Details:
01/13/2020
M/W OTR JENN-AIR JMV8208CS0
TB- Installed new door switch/interlock kit. Tests good. Paid total $243.23 by check #163; used 1 W11244490 (INTERLOCK) from stock
Near Trenton, NJ 08691
Trevor B
Job Details:
01/13/2020
OVEN WHIRLPOOL WFG550S0HZ1
TB- Customer states that there was very little flame coming from broil tube last time was used. Verified broil operation was correct and could not duplicate customer complaint. States also that baking temperature is too low. Found oven temp approx 15*F lower than target temp. Adjusted temp calibration to correct issue. All tests good.
Near Trenton, NJ 08690
Trevor B
Job Details:
01/13/2020
RANGE JENN-AIR JES1450FS0
TB- Unit had previous F2 E1 (stuck key) due to moisture buildup on control panel. No issues found at this time. All unit functions test good. Advised customer how to avoid issue from reoccurring.
Near West Orange, NJ 07052
Gerry Q
Job Details:
01/13/2020
DISHWASHER KITCHENAID KUDC03FVSS
Unit need new control panel ; ordrng 1 WPW10250006 (panel-cntl)
Near Suffern, NY 10901
Gabino P
Job Details:
01/13/2020
WASHER WHIRLPOOL WFW75HEFW0
Replace broken main board and pressure Swicht and check ok.
Near Yonkers, NY 10708
Marc M
Job Details:
01/13/2020
OVEN WHIRLPOOL WFG525S0HZ
Trim installed and tested and checked ok unit ops well door handle always rubs on radiator cx fine with the way it is no other option.
Near Avon-by-the-Sea, NJ 07717
Chris H.
Job Details:
01/13/2020
REFRIG JENN AIR JUD24FCECX
"CH - installed new tape and clip for upper drawer wire harness. Upon attempting to pull out unit, found cabinet trim along front of vanity holding unit in. Advised customer to have trim removed by a professional to avoid damage and reschedule call; saved tckt"
Near Brooklyn, NY 11219
Omar S
Job Details:
01/13/2020
WASHER WHIRLPOOL WFW6620HW
No problem found with washer the problem is the drain hose connection need to fix it or get a plumber to install a new pipe.
Near Passaic, NJ 07055
Gerry Q
Job Details:
01/13/2020
M/W OTR WHIRLPOOL WML55011HS3
Helper job done unit still not completed as per tech support unit issue will be on research
Near Bloomfield, NJ 07003
Gerry Q
Job Details:
01/13/2020
DISHWASHER KITCHENAID KDTE334GPS0
Control board reset wire at juntion box was not connected
Near Bloomfield, NJ 07003
Gerry Q
Job Details:
01/13/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
Wash pump motor replaced tested ok
Near Montclair, NJ 07043
Gerry Q
Job Details:
01/13/2020
OVEN MAYTAG MER6600FZ2
Door hinges replaced unit tested ok
Near Cedar Grove, NJ 07009
Gerry Q
Job Details:
01/13/2020
DISH WASHER KITCHEN AID KDFE104DBL2
Cleand wash pump motor unit tested ok
Near Avon-by-the-Sea, NJ 07717
Eric P.
Job Details:
01/13/2020
REFRIG JENN AIR JUD24FCECX
"Ep-2nd man to CH, customer needs to have unit accessible"
Near Wayne, NJ 07470
Gerry Q
Job Details:
01/13/2020
OVEN JENN-AIR JJW2827WS02
Unit over heating need control appliance manager and oven sensor ; ordrng 1 WP74008369 (sensor- ov) and 1 WPW10292568 (cntrl-elec)
Near Wall Township, NJ 07719
Chris H.
Job Details:
01/13/2020
WASHER WHIRLPOOL WTW4850HW1
CH - found unit with stored f8e1 fault. Unit has no cold water coming through inlet line. This is a plumbing issue. No functional issues with unit itself found at this time. Advised customer to contact a licensed plumber to resolve
Near Staten Island, NY 10312
Wayne D
Job Details:
01/13/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
"Installed meat pan,door trim, led lights, and heater"
Near Bushkill, PA 18324
Jose R
Job Details:
01/13/2020
RANGE WHILRPOOL WEGA25H0HN0
User interface not responding ..need to replace control console complete; ordrng 1 W11339753 (CONSOLE STNSS)
Near Mount Olive Township, NJ 07828
Stan F
Job Details:
01/13/2020
RANGE - ELECTRIC WHIRLPOOL WFE510S0AW0
Customer said right front element stays on high will need switch..customer will think about the repair.
Near Queens, NY 11416
Paul T
Job Details:
01/13/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Checked unit, unit is operating as designed and is making normal operating sounds. Unit is exposed on both sides and is in a small kitchen which amplifies sounds. Advised customer that this is normal operation and she stated she wants a different unit and is not happy. Referred customer to customer service."
Near New York, NY 10027
Clem S.
Job Details:
01/13/2020
REFRIG/FREEZER KITCHEN AID KRMF706ESS01
"Replaced defective valve and module ,test good"
Near New York, NY 10029
Clem S.
Job Details:
01/13/2020
REFRIGERATOR JENN-AIR JF36NXFYDE01
"Replaced defective evaporator upper cover lens,test good; used 2 W10908166 (LED LIGHT) from stock"
Near Carteret, NJ 07008
Karl G
Job Details:
01/13/2020
RANGE WHIRLPOOL WFG515S0ES0
"KG 1/10 installed spark module. Checked unit through heating, oven heating and operating properly"
Near Passaic, NJ 07055
Eric S.
Job Details:
01/13/2020
M/W OTR WHIRLPOOL WML55011HS3
SR#7726760260. Per tech support they will research ; saved tckt
Near New York, NY 10002
Adrian R.
Job Details:
01/13/2020
WASHER WHIRLPOOL WFC7500VW2
"Replace the door latch assembly, leave working properly."
Near Brooklyn, NY 11207
Kage M
Job Details:
01/13/2020
WASHER MAYTAG MVWX655DW1
Checked and found a lot of sediment in the screen of the valve cleared and left the unit working as designed
Near Bushkill, PA 18324
Jose R
Job Details:
01/13/2020
WASHER WHIRLPOOL WTW4850HW1
Tested unit found no codes..instructed customer on loading and cycle selections for best results..
Near Union City, NJ 07087
Eric S.
Job Details:
01/13/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00
Found evap fan not working need parts; ordrng 1 W11024089 (EVAP FAN) and 1 WP2169142 (BLADE)
Near Union City, NJ 07087
Eric S.
Job Details:
01/13/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM
Found condenser fan not working also damper not working properly need parts; ordrng 1 W11193484 (BLADE) and 1 WPW10151374 (DAMPER) and 1 WPW10508362 (CONDENSER FAN)
Near New York, NY 10009
Adrian R.
Job Details:
01/13/2020
DISHWASHER WHIRLPOOL WDF518SAHM0
Install part leave working properly fine.
Near Queens, NY 11104
Enerve B.
Job Details:
01/13/2020
DRYER WHIRLPOOL WHD5090GW0
"Checked out the the dryer,founded the failure of the mcu,reseted,works now,still needs to order,diagnosed with David Wpl tech line,file# 7726862920.; ordrng 1 W11239098 (CCU)"
Near New York, NY 10011
Adrian R.
Job Details:
01/13/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
"Replace the water inlet value, leave working properly."
Near Hoboken, NJ 07030
Eric S.
Job Details:
01/13/2020
OVEN WHIRLPOOL WEG515S0FS2
Adjusted Door switch on unit/ tested/ checked ok
Near Jersey City, NJ 07307
Eric S.
Job Details:
01/13/2020
DISHWASHER KITCHENAID KDTE334GPS0
Found float switch out of position
Near Jersey City, NJ 07307
Eric S.
Job Details:
01/13/2020
RANGE WHIRLPOOL WFG505M0BS3
Installed parts
Near Wayne, NJ 07470
Sam C
Job Details:
01/13/2020
REFRIGERATOR KITCHENAID KRFC604FSS01
Called tech line to diagnostics unit # 7726869876 need more parts; ordrng 1 W11036448 (COIL VALVE) and 1 W11330486 (UI) and 1 W11330487 (CONTROL BOARD)
Near Queens, NY 11102
Enerve B.
Job Details:
01/13/2020
WASHER WHIRLPOOL CAE2745FG
"Installed the 2 of 3 parts listed below,one rts,tested on full cycle,works as designed."
Near Westfield, NJ 07090
Jason T
Job Details:
01/13/2020
REFRIG JENN AIR JS48NXFXDE01
"Defrost ice maker fill, tested ok..."
Near Queens, NY 11358
Kenny G
Job Details:
01/13/2020
WASHER WHIRLPOOL WTW5000DW1
Found stuck key error. Will replace control and also found motor fault error. Will replace motor and cap ; ordrng 1 W10803586 (cntrl-elec) and 1 WPW10006487 (motor-drve) and 1 WPW10625046 (capacitor)
Near Bridgewater Township, NJ 08836
Jason T
Job Details:
01/13/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ
"Adjusted water filter housing, tested ok..."
Near Brooklyn, NY 11211
Damion M.
Job Details:
01/13/2020
DISHWASHER WHIRLPOOL WDT730PAHW0
Check dishwasher but im unable to verify customer complaint check found no issue instruct customer left unit working has design ... pls don’t send me back here pls different tech ...OK
Near Tenafly, NJ 07670
Gabino P
Job Details:
01/13/2020
DRYER WHIRLPOOL MGDX500BW0
"Replace broken motor and blower and check ok.; used 1 279827 (motor), and 1 WP694089 (BLOWER WHEEL) from stock"
Near Englewood, NJ 07631
Gabino P
Job Details:
01/13/2020
DRYER MAYTAG MGDB855DC4
Found code F4E3 F2E1 reset main board and check ok.