Local Reviews
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Wayne L.
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Check unit,water filter needed customer will purchase water filter and installed themselves"
Eddy P.
WASHER WHIRLPOOL WFC7500VW2 Replaced motor drive ran test washer is working properly
Elmer A.
WASHER MAYTAG MVWC565FW1 Installed actuator checked operation OK.; used 1 W10913953 (ACTUATOR) from stock
Darren S.
REF BOT/MT 19CF WHIRLPOOL n/a As per customer .. changed filter on 12-27-18 ... water coming out slowly .. ; ordrng 1 W10844267 (WATER FILTER HOUSING )
Mike D.
M/W OTR KITCHENAID KMHC319ESS0 Replaced defective mag and cap unit checked ok
Kage M.
RANGE WHIRLPOOL WFG505M0BS3 Checked and found blockage in orifice holder tried removing unable to get it out parts needed to resolve issue; ordrng 1 W11105201 (RIGHT REAR VALVE) and 1 W11167099 (ORFICE HOLDER) and 1 WPW10183370 (SMALL BURNER CAP)
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS321CDBM00 "Replaced icemaker. Per Kathy, customer to be billed..."
Kenly S.
D/WASHER UNDCTR WHIRLPOOL WDT750SAHZ check and found that the drainage system is blocked the customer needs a plumber
Kenly S.
WASHER MAYTAG MHWE251YG00 installed parts and is working well. peromel customer you have the WASHER answered to the electricity but you do not have land and that could have caused that the other one was damaged CONTRON BOARD
Efrain R.
OVEN WHIRLPOOL WFE525SOHZ1 Not acceptin function correctly for delay start called tech support SR772415457 order control .; ordrng 1 W11256088 (CONTROL)
Efrain R.
WALL OVEN WHIRLPOOL JJW3430WP02 Assist stam with w/o ok
Keyel H.
REFRIGERATOR KITCHENAID KBRC36FTS00 Did not receive part customer needed early appointment.; schdld next appmnt for 2/15 FRI 11 am
Paul T.
REF BOT/MT 25CF WHIRLPOOL WRX735SDBM03 "Checked over unit, found console not responding, checked connections and when plugged back in, all buttons test ok and responding properly. All test ok."
Efrain R.
COOKTOP JENN-AIR JIC4430XSOO Repkace glass cooktop / checked ok. ok
Lewis G.
RANGE JENNN-AIR JGS1450FPO Spark module control board......ignighter wires...ref # 7724156375..... call tech-support to finally diagnose the unit properly please review parts.....need to count on this unit. W10860916 oven spark module........w11176109 oven harness; ordrng 1 W10860916 (module-spk) and 1 w11176109
Efrain R.
RANGE WHIRLPOOL WEG750H0HW0 Cust not happy with storage draw to flimsy and wants new / calling tech support to have a file on customer and advise must call customer service .nothing cant be done .its the way is design from factory. SR 7724155592.
Marc C.
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM04 Tested unit found ice cubes jambed in head of ice bucket causing no ice to dispense i removed frozen cubes from ice bucket tested unit dispenser ok
Keyel H.
REFRIGERATOR KITCHENAID KBFA25ERSS01 Leaking from water filter housing order part needed.; ordrng 1 WP67004106 (head- wate)
Robert D.
WASHER MAYTAG MVWX655DW1 Replaced parts. Full response from agitation. No further issue.
Aris S.
DISHWASHER WHIRLPOOL WDT720PADM2 "Fixed a Jammed motor ,test it is working good"
Eddy P.
DRYER - ELECTRIC WHIRLPOOL WED7990FW0 Needs new sump pump. Pump not working ; ordrng 1 W10903190 (pump)
George T.
RANGE WHIRLPOOL GGG388LXS02 Full repair cost was 402.90...customer says thats what she payed for the unit..she declined repair...collected 125.00 for trip and diagnoses.
George T.
RANGE WHIRLPOOL WFG320M0BS3 Unit is over a year old..applied gas leak solution to all connections front and rear...no leaks detected anywhere..oven and all burners coming on properly..no purchase date was available at this time..
Kage M.
WASHER WHIRLPOOL MHW3505FW1 Installed parts needed and left the unit working as designed
Peter B.
WASHER WHIRLPOOL WTW5000DW0 "Remove and replace failed parts listed tested ,need additional part noisy gearcase.; ordrng 1 W11035751 (gearcase)"
Gerry Q.
MICRO OVEN TOP WHIRLPOOL CMO WMH78019HW2 Need new door assy white; ordrng 1 W11196122 (DOOR ASSY)
Eddy P.
DRYER WHIRLPOOL WGD92HEFW0 Complete call dryer is working properly
Eddy P.
WASHER MAYTAG MVWX655DW1 Drain line was still deep end of the sink sink is backing up siphoning water back into the washing machine. Explain to the customer what's going on
Damian T.
ICEMAKER WHIRLPOOL GI15NDXZQ2 Checked and found unit has a faulty water filter. Advised client to replace water filter. Unit ok.
Marc C.
DISHWASHER WHIRLPOOL WDF540PADM2 Tested unit fill wash drain found cross contamination from dish soap at sink causing unit to over suds used oil to break down soap tested unit OK unit working as designed
Peter B.
WASHER MAYTAG MHWE251YG00 Remove and replace failed part listed tested functions fine
Marc M.
RANGE WHIRLPOOL ACS3350AB Unit tested and checked explained to cx that control is needed to complete repair board is nla cx will figure out what she is going to do .unsure banged on board and unit is working.
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRS331SDHW00 "Wires to both light sockets was loose ice maker arm was out of position adjust now operating normal, pantry cover and fresh food light cover missing order parts.; ordrng 1 W10900030 (COVER) and 1 WP2256101 (door-comp)"
Marc M.
DISHWASHER WHIRLPOOL KDTE234GPS0 Unit tested & checked reset board and checked ok ran diagnostic no codes.
Eddy P.
DRYER GAS WHIRLPOOL WGD9050XW1 Replaced idler bracket and belts ran test dryer is working fine customer needs washer repaired as soon as possible
Roberto M.
WASHER MAYTAG MVWC565FW1 Rplc part test ok...
Matt S.
LAUNDRY MAYTAG MHW3505FW1 Ordered ng a new bellow. Has a small tear in the front lip and leaking. W11106747; ordrng 1 W11106747 (bellow)
George T.
REFRIGERATOR KITCHENAID KRMF706ESS01 Had to adjust left side fresh food door...also cleared out the ice bin...customer will need new filter as soon as possible..
Marc C.
RANGE KITCHENAID KSGG700ESS1 Wrong part in box i called tech line part number subed over no new number on parts screen tech line gave me new number to order need to reorder manafold; ordrng 1 W11241301 (MANAFOLD)
Jesse F.
REFRIG/FREEZER JENN-AIR JFC2290REP00 Pantry lid broken. O&i part...; ordrng 1 WP12656822 (cover)
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRX735SDBM02 Install parts ice maker cycled ok.
Keyel H.
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Install part check ok.
Jesse F.
REFRIGERATOR KITCHENAID KBLA20ERSS "Damper control stalled out again/got it to open up when hit. O&i damper control again...customer to only pay for service fee($122.57, part in warranty), will pay on return...; ordrng 1 WP67003903 (control- d)"
Jesse F.
REFRIG/FREEZER KITCHEN AID KBFC42FTS03 Control board constantly clicking. Repair and replace part per service pointer W10802724C...; ordrng 1 W10802701 (cntrl-elec)
Marc C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Tested unit for leak found hose not pushed john guess fitting at top hinge causing unit to leak when dispensing water I reinserted water lint tested unit ok
Jesse F.
REFRIGERATOR WHIRLPOOL n/a Replaced freezer light modules...
Ken K.
REFRIG/FREEZER JENN-AIR JFFCC72EFS00 "SR # 7724156117 J7 connector is missing off replacement board, where the red and tan wires that control the heat in the center million go, forward information on the TM George and he’s calling JennAir talked to Todd Wilcox SR # 7722782301 is looking into the problem; O-emld tckt"
Roberto C.
WASHER MAYTAG MVWC565FW1 Reset control run test ok
Frank G.
DRYER WHIRLPOOL WED7300DW2 Replaced drive belt and checked; used 1 341241 (belt) from stock
Elmer A.
WASHER AMANA NTW4516FW2 Damage control; ordrng 1 W11170317 (CONTROL )
Elmer A.
WASHER MAYTAG MVWC565FW0 "Damaged suspension ,basket and agitator.; ordrng 1 W10752719 (basket) and 1 W11130362 (SUSPENSION ) and 1 W11161960 (AGITATOR )"
Enerve B.
Kitchen KITCHENAID KDTM354DSS4 "2/13/19 9:32: EB rspndd 2/12 TUE, Installed adjuster and left/right track. Unit tested ok."
Stoyan S.
D/WASHER UNDCTR KITCHEN-AID KDTE104ESS2 Ck unit find motor pump is not responding and after diagnostics no heating Ck heating element was ok order new cntrl board ; ordrng 1 W10854225 (cntrl-elec) and 1 WPW10605057 (pump and motor )
Ken K.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Checked unit heavy frost build up on RC evaporator, needs defrost thermistor / replaced parts # W11033168 61.90.... labor 135.00.. customer refused to paid anything said they have an extended warranty, unable to verify"
Ken K.
REF S/S 25 CF WHIRLPOOL WRS325FDAM04 "Replaced defective thermostat due to making unit shut off, ; used 1 WPW10583800 (THERMOSTAT) from stock"
George T.
M/W OTR JENN-AIR JMV9196CS1 Unit is acting abnormally.also making abnormal sounds..also not heating...will need two men two count..has to be broughtdown and opened up..; ordrng 1 W10533480 (holder) and 1 W10533501 (housing) and 1 W10533503 (wheel-fan)
Peter B.
WASHER WHIRLPOOL WFW75HEFW0 "Check over found control,intermittent issues door keep locking,ordering parts listed; ordrng 1 W11201274 (CONTROL ) and 1 WPW10443885 (door lock)"
Moses D.
REFRIG/FREEZER WHIRLPOOL WRT359SFYM00 "Cleared condenser coil, found temperature just slightly warm. FC 12 deg, FF 44 deg."
Frank G.
LAUNDRY WHIRLPOOL MVWX655DW1 Needs main control...order control and return...; ordrng 1 W11116592 (MAIN CONTROL )
Marc M.
DISHWASHER KITCHENAID KDTE334GPS0 Prt ordered cx rescheduled.; ordrng 1 W10872255
Paul T.
DISHWASHER WHIRLPOOL WDT720PADM2 "Bell#036, checked over unit, all seems to be ok at this time. Heater comes on and all components check ok. Did advise customer that water temp was low but cannot be adjusted due to it being in an apartment. Advised customer and all test ok at this time."
Stoyan S.
DISHWASHER - BUI KITCHENAID KDTE234GPS0 Replace defective pump motor test unit all op ok; used 1 W11085683 (PUMMP & MOTOR) from stock
Frank G.
WASHER WHIRLPOOL WTW5000DW2 Could not verify any problems. No error codes stored....ran diagnostics and recalibrated control
Roberto M.
DRYER MAYTAG MGDC215EW2 Rplc part test ok..
Darren S.
D/WASHER UNDCTR WHIRLPOOL WDT730PAHZ0 Found no water coming in ... secure connection at water solenoid valve .. ran cycle .. machine ok
Eric P.
KITCHEN KITCHENAID KUDC10FXSS5 "Ep-unit has arced and melted power supply to control board. Ordering (1) W11035586 cntrl-elec, (1) W10871222 harns-wire, (1)extra time; ordrng 1 W10871222 (HARNS-WIRE) and 1 W11035586 (CNTRL-ELEC)"
Paul T.
D/WASHER UNDCTR WHIRLPOOL WDT720PADM3 "Checked unit, adjust door springs so door can open and close properly, all test and check ok and operating as designed."
Eric P.
OVEN KITCHENAID KODE500ESS01 "Ep- unit has repeat F2E1( stuck key) error, customer has repeatedly reset breaker. Also has experienced “ghost lighting”. Needs new console. Leaving quote with customer. Ordering (1) W10588749 panl-cntrl; ordrng 1 W10588749 (PANL-CNTRL)"
Aris S.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 "was Jammed , test it is working good"
Mike D.
REFRIGERATOR JENN-AIR JSC23C9EEM00 Check found unit needs new valve will order ; ordrng 1 WPW10341320 (valve-inlt)
Darren S.
REF T/M 18 CFFF WHIRLPOOL n/a Found evap fan not working .. install fan; used 1 2315539 (MOTOR-EVAP) from stock
Roberto C.
DRYER WHIRLPOOL WGD5000DW3 Unplug dryer let sit for about 5 minutes plug back run test ok
Eric P.
WASHER AMANA NTW4516FW2 Ep-adjusted agitator cam(dogs) and ran load at customer settings. No noise. Functions as designed
Moses D.
DISHWASHER KITCHENAID KDFE104HPS0 Front panel that was ordered has scratch and inner door should have a square shape for dispenser door came in with rectangle shape and will not fit. Reordering parts make sure its not scratched and square shape dispenser cut out; ordrng 1 W10908291 (INNER DOOR) and 1 W11231156 (PANEL)
Moses D.
DISHWASHER KITCHENAID KUDT03FTSS2 Made checks found racks rusting and peeling. Customer does not want repair at this time Use Authorization # KISX1ISEL1
Paul T.
DISHWASHER AMANA ADB1400AGB1 Found control no good will order.; ordrng 1 ADB1400AGB1 (CONTROL )
Moses D.
MICROWAVE JENN-AIR JMV8208CS6 Spoke to tech line and did tests. Unit working as design. SR 7723790566 customer can contact customer service at 1800-536-6247
Felipe T.
RANGE WHIRLPOOL WFG320M0BW2 Removed tiny metal wool from ignitors
Felipe T.
SPEED OVEN JENN-AIR JMC2427DS01 Replaced defective control panel
Wayne D.
REFRIG/FREEZER WHIRLPOOL KBFS20EVMS8 Cleaned and defrosted drain/ordered water valve and ice maker; ordrng 1 D7824706Q (ice maker) and 1 WP12544124 (valve)
Felipe T.
RANGE AMANA AGA5730BDS Replaced defective oven ignitor ; used 1 74007498 (IGNITOR) from stock
Clayton G.
DRYER WHIRLPOOL WGD75HEFW0 Replaced listed parts. Issue persists per tech line replace harness and sensor WP3387223W10708958; ordrng 1 W10708958 (harns-wire) and 1 WP3387223 (electrode)
Tim S.
REF BOT/MT 19CF WHIRLPOOL n/a Reinstalled I m arm needs valves not shutting downNeeds plumber to replace shut off valveMake second number primary ; ordrng 1 WPW1023100 (VALVE) and 1 WPW10279866 (valve-inlt)
Sam C.
REFRIG/FREEZER KITCHEN AID KRFC300ESS01 Installed new gaskets heated and lube it
Wayne D.
REF T/M 18 CFFF WHIRLPOOL WRT318FZDW02 "Customer just purchased unit, unit not cooling, customer deny repair and wants unit replaced"
Wayne D.
REFRIG/FREEZER KITCHEN AID KFIS29BBMS03 Needs compressor sealed system problem customer decline est
Karl G.
WASHER WHIRLPOOL WTW8500BW0 Kg 2/12 checked washer through cycle. Unit extremely noisy and banging around during spin. Needs new bearing kit and rotor replacement. 2 CC; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10419333 (stator)
Karl G.
REFRIGERATOR AMANA BB20V1S Kg 2/12 checked unit found food not freezing inside freezer. Mullion center hot to touch. Removed front grille cover and cleaned condenser for propr airflow to prevent overheating of compressor. Unit cooling and operating properly
Darren S.
DISHWASHER WHIRLPOOL WFT730PAHZ0 Error codes F4e3 .. f7e1 .. ran diagnostics ..; ordrng 1 W11085683 (SUMP ASSEMBLY )
Elmer A.
DRYER - ELECTRIC WHIRLPOOL WGD9600TA1 Installed idler pulley checked operation OK; used 1 279640 (idler pulley) from stock
Matt S.
WASHER WHIRLPOOL WFW92HEFW0 No trouble codes present. Emptied cartridge and checked to make sure level indicator is functioning and it is. Working as designed.
Matt S.
REFRIGERATOR WHIRLPOOL WRT518SZFW Customer expected me to lower fridge onto its wheels so they can pull it out to clean behind the fridge and then re-level after Ey spent time leveling it for them. I advised them that is not covered under warranty and would need to ether do it themselves or hire a handyman.
Paul T.
RANGE WHIRLPOOL WFG550S0HZ0 "Checked unit, adjusted and fluffed up door gasket to create a proper seal. Advised customer that knobs are not covered under contract. Checked and found no service bulletin or pointers on unit. Test ok at this time. Advised customer to contact whirlpool for further assistance."
Michael I.
DRYER MAYTAG MEDB765FW0 Faulty door switch. Ordered; ordrng 1 WP3406107 (DOOR SWITCH)
Felipe T.
DISHWASHER KITCHEN-AID KDTE234GPS0 Water backed into unit from sink. Drain hose was not raised properly under the sink to create a high loop. Created a high loop to avoid issue.
Felipe T.
DISHWASHER JENN AIR JDB9000CWP3 "Replaced defective upper rack tracks ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Darren S.
REF T/M 18 CFFF WHIRLPOOL n/a Housing broken .. cause fan to get stuck; ordrng 1 W10570380 (FAN HOUSING ) and 1 W10917708 (CONDENSER FAN MOTOR )
Michael I.
WASHER WHIRLPOOL WTW4855HW0 Needs valve; ordrng 1 W11210459 (VALVE)
Enerve B.
M WHIRLPOOL WMH32519HZ3 "2/13/19 9:33: EB rspndd 2/12 TUE, Resetted the computer and hood light timer. Unit tested ok"
Michael I.
WASHER MAYTAG MVWB766FW0 F9E7. Rotor binding not turning. Broken wire to rotor. Repaired. Check ok.
Robert D.
WASHER MAYTAG MVWX655DW1 Unit was DOA upon arrival. Found green LED at control not responsive. Ordering control and console assm. ; ordrng 1 W11116592 (CONTROL) and 1 W11230941 (CONSOLE )
Marc M.
COOKTOP WHIRLPOOL WEE510S0FWI Checked unit and tested insufficient power coming to unit 120 present but no 240.electrical problem.
Peter B.
WASHER WHIRLPOOL WTW4816FW "Check over found unit washing out sequence recalibrate tested ,loose power at times and intermittent spin ordering parts listed ; ordrng 1 W10913953 (actuator) and 1 W11170319 (CONTROL )"
George T.
REFRIG/FREEZER KITCHENAID KSC23C8EYY02 Had to defrost the freshfood evaporator...replaced thermister and fan-scroll ..will take afew days to see the results of this repair..
Elmer A.
WASHER WHIRLPOOL MVWP575GW0 Doorlock full re-calibrate ran diagnostic operation OK
Paul T.
REFRIG/FREEZER WHIRLPOOL KRFF305EBF00 "Installed parts,mullion is now working properly and door is closing but not perfect. Door is sitting slightly lower on left side due to leveling of unit and floor. Adjust best as possible but floor and. Leveling of unit cant be changed any more. Advised customer and test ok."
Stoyan S.
MICROWAVE WHIRLPOOL KEMC308KBL04 Ck unit find bad mag order new Need two man on return visit ; ordrng 1 W10687786 (diode) and 1 WP4375020 (capacitor) and 1 WP4375424 (magnetron)
Brian H.
OVEN JENN-AIR JJW2430DB00 Replaced parts Working ok
Lewis G.
M/W OTR AMANA AMV2307PFS0 Replaced fuse on microwave tested unit everything working as it should
Gerry Q.
DISHWASHER KITCHEN AID KDTE304DPA Suds in the water tech run test mode heater tested ok tech recommend from the boiler was 160 degrees for customer to lower incoming water temp
Stoyan S.
STOVE KITCHENAID KFGU766VSS02 Sr#7724157066 Ps&G was trying to repair unit a multiple times unsuccessfuland customer spills water over cooktop Called tech line to report sr #7724157066Not to be involved
Michael I.
DRYER MAYTAG MED8200FW0 Needs motor and blower. Need 2 count. ; ordrng 1 W11123147 (MOTOR) and 1 WPW10211915 (BLOWER)
Stoyan S.
DISHWASHER JENN-AIR JDB1250AWP Ck unit it’s leaking from tub bottom on the left Customer will call Jann Air
Michael I.
WASHER MAYTAG MVWC415EW1 Needs hub. 2 count ; ordrng 1 W10528947 (HUB)
Gerry Q.
RANGE WHIRLPOOL KGRS205TSS4 Clean bake burner residues making smoke and smell when customer run oven
Tim S.
WASHER WHIRLPOOL WTW5100VQ2 "Burnt valve defective switch ; ordrng 1 W10339334 (switch,water level) and 1 WPW10140917 (valve)"
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Adjusted damper. Advised customer on temp settings, unit working as designed"
Clayton G.
RANGE WHIRLPOOL WFG320M0BS3 Hindges need replaced. 2x W11240518; ordrng 2 ()s
Clem S.
REFRIGERATOR WHIRLPOOL WRT549SZDM00 "Replaced seal system parts . Unit now has melted diffuse cause be clump of ice on sensor ,order part ; ordrng 1 W10919804 (duct-air)"
Vincent D.
DISHWASHER KITCHENAID KDTE104ESS0 Vd found drain pump impeller seized freed tested unit ran to specs
Vincent D.
WASHER WHIRLPOOL WTW5840BW0 Vd installed part tested unit ran to specs
Brian H.
DRYER MAYTAG MGDC215EW "Checekd unit. adjusted vent, working ok"
Robert D.
WASHER MAYTAG MVWB880BW0 Unit is in rough shape. Suspension is worn out and both dispensers need to be replaced. Ordered parts. ; ordrng 1 W10440786 (SUSPENSION KIT) and 1 WPW10552116 (DETERGENT DISPENSER ) and 1 WPW10554110 (BLEACH DISPENSER )
Clayton G.
DISHWASHER KITCHENAID KDPE234GPS0 Unit needs wash AssyW11085683; ordrng 1 W11085683 (pump&motor)
Vincent D.
DRYER MAYTAG MGDB765FW0 Vd installed part tested unit ran to specs
Arden D.
OVEN WHIRLPOOL KFGS530ESS2 "AD Checked unit, found faulty igniter, bake/broil harness and module. Ordering parts.; ordrng 1 W11161843 (HARNESS ) and 1 WPW10333842 (IGNITER ) and 1 WPW10511278 (MODULE )"
Eddy P.
WASHER AMANA NTW4516FW2 Apt- 6E. Washer is working properly. Instruct customer drain hose was kinked
Eddy P.
DRYER WHIRLPOOL WED99HEDW0 Replaced filter and seal cleaned out dryer dryer is working fine need to bill super super Joey $367.46
Lewis G.
RANGE KITCHENAID KSGB900ESS2 Customer stating that the flame on the rangetop was the off... reversed capsize and tested burners everything working as it should
Paul D.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 Needs thermostat food freezing inref section 2 fl apt; ordrng 1 W10837314 (T-STAT )
Arden D.
WASHER WHIRLPOOL GHW9150PW1 "AD. Checked unit, found faulty bellow. Replaced defective bellow. Ran diagnostics. Unit tested ok. Collected $371.73 via ccd.; used 1 WP8182119 (BELLOW) from stock"
Paul D.
DRYER WHIRLPOOL WGD4890XQ1 Found broken blade inside housing removed tested ok
Damian T.
DRYER WHIRLPOOL WED9290FW0 Unit flooding and needs drain pump and sensor.; ordrng 1 W10903190 (pump) and 1 W11110114 (SENSOR) and 1 W11169712 (HOSE) and 1 W11188705 (CONNECTOR)
Wayne D.
REFRIG/FREEZER MAYTAG MFF2055FRZ00 "Noise coming from damper opening and closing, instruct customer on sound being part of normal operation"
Paul T.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM04 "Checked unit, found water valve not fully closing causing water leak into freezer. Will need new valve.; ordrng 1 WPW10238100 (VALVE) and 1 WPW10279866 (WATER VALVE)"
Arden D.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "AD. Checked unit, found clogged drain. Cleared drain, unit ok. Collected $122.57 via ccd."
Darren S.
WASHER WHIRLPOOL WTW4915EW2 Error codes F5e3 ..f7e6 .. .. found black wire to motor cut .. repair wire .. ran diagnostics .. calibrate unit .. machine ok
Kenny G.
RANGE - GAS KITCHENAID KGSK901SSS03 Checked unit. Found no issues. Advised customer not to over fill drawer under oven with metal pots. Can cause issue with oven ignition
Aris S.
OVEN MAYTAG MER8674AS0 Need parts ; ordrng 1 WPW10181986 (OVEN SENSOR) and 1 WPW10655837 (CONTROL )
Tim S.
REF S/S 26 CF KITCHEN-AID n/a U I separating. Customer needs to replace filter ; ordrng 1 WPW10623110 (cntrl-elec)
Paul T.
MICROWAVE WHIRLPOOL WMH31017HW2 "Checked unit, unit is installed low and close to stove top, door melted due to heat from stovetop and heavy cooking, this is her second unit with same issue. Advised customer that this is not covered due to the fact that it is not a defect or issue with unit, but an installation error and heavy cooking issue. Advised customer to contact selling dealer and whirlpool for further assistance. Photos uploaded to show installation and damage to unit."
Mike G.
DRYER WHIRLPOOL WGD8800YW1 Customer had a fire unit filled with lent blower motor full of lent
Aris S.
DISHWASHER KITCHENAID KDTM384ESS2 "Found a broken track & adjuster install one test it is working good ; used 1 W11259785 (TRACK), 1 W11259786 (TRACK), and 1 WPW10546503 (ADJUSTER) from stock"
Damian T.
DRYER WHIRLPOOL WET3300SQ2 Checked and found unit which is 240v was only getting 120v. Advised client to hire electrician to rectify issue.
Damian T.
RANGE WHIRLPOOL MGR6772BDS "Checked and found unit has a defective surface burner switch harness. SR# 7724147247. Due to excess rust on surface burner screws, additional parts (orifices) will also be needed if repairs are to be done. Unit at this time is not clicking and client declined to have unit repaired."
Enerve B.
WASHER MAYTAG MVWX655DW1 "2/13/19 9:35: EB rspndd 2/12 TUE, Reinstalled the drain hose and cleared the water line. Unit tested ok."
Darren S.
REFRIGERATOR WHIRLPOOL W8RXEGMWQ03 Temp chek in freezer @ 10 degrees .. fresh food temp @ 29 degrees ; ordrng 1 4388931 (DEFROST CONTROL ) and 1 WPW10511937 (THERMOSTAT )
Arden D.
WASHER MAYTAG MVWX655DW1 "AD. Checked unit, found faulty water supply hoses in riverse. Reattached hoses correctly. Recalibrated and ran diagnostics, unit tested ok."
Arden D.
DRYER GAS WHIRLPOOL WGD4900XW3 "AD. Checked unit, found foreign object inside vent pipe. Removed object, unit tested ok."
Omar S.
LAUNDRY MAYTAG MVWB750YW0 F51 unable to check washer no access throw the Bottom front or back took pictures also no model or serial number.
Moses D.
COOKTOP IKEA ICI500XB01 Made checks needs new module. Ordering part; ordrng 1 W10857230 (MODULE)
Trevor B.
LAUNDRY MAYTAG MVWB835DW4 "TB- Customer stated that previous to issue with washer he had waterproofing company make repairs in basement. Repairs were not correct initially which caused entire basement to flood. Found watermark on machine cabinet which indicates flood level was approx. 3” in height . All components underneath washing machine were underwater. Motor, gear case and pumps are non functional. Advised customer that due to flood damage, manufacturer warranty is void. Cost of repair falls upon customer. Customer advised that waterproofing company is responsible for all costs associated with repair. Customer does not have email address. As per customer request; full repair estimate is being forwarded to Dane Richards of “Basement Waterproofing Specialists” 732-921-1366 danerich50@gmail.com."
Jose R.
WASHER WHIRLPOOL MHW3505FW1 Found faulty drain pump..replaced with new.Clear codes and tested unit ok; used 1 WPW10605427 (
Moses D.
DISHWASHER JENN-AIR JDB9200CWS2 Removed glass from drain pump. Tested ok
Kage M.
REFRIG/FREEZER WHIRLPOOL WRF560SMHV00 "Customer concern was the led giving off a yellow hue, checked the led and found it working as designed spoke to tech line and found out this is the nature of led nothing can be done at this time"
Ken K.
REFIG/FREEZER JENN-AIR JFC2290REP00 "Checked unit not making ice, IM not cycling replaced defective ice maker; used 1 W10884390 (ICEMAKER) from stock"
Matt S.
DRYER MAYTAG MGDX655DW2 Adjusted door striker. Working properly.
Marc C.
M/W OTR AMANA AMV2307PFS0 Unit damaged brand new call tech line for file number talk to Tebor file number 772-416-2372 unit not repairable per tech line Advise customer to call whirlpool for exchange
Kenny G.
DRYER WHIRLPOOL WED6400SW1 Needs pulley and belt. Making noise. ; ordrng 1 8547174 (idler & pulley assy) and 1 WP8547168 (drive belt)
Marc C.
RANGE WHIRLPOOL WFE520S0FS1 Tested unit found mouse living under main top stock piling dog food .doog food burning i cleaned food tested unit ok advized customer to get exterminator
Paul D.
DRYER WHIRLPOOL WGD5620HW0 Found no abnormal noise from dryer at this time
Tim S.
WASHER MAYTAG MVWB765FW0 Pad failure s code for part. Request first stop Friday; ordrng 1 W10919546 (TOUCH PAD )
Moses D.
WASHER MAYTAG MVWX655DW0 "Found customer using non HE detergent causing suds code in washer, recommended to HE detergent. Calibrated washer. Tested ok"
Paul T.
REFRIGERATOR KITCHENAID KBFS20EVMS0 Checked over unit. All test and check ok at this time. Unit is cooling and at temperature. Advised customer to monitor unit over next few days and call if any issues.
Tyler S.
N/A N/A n/a "Icemaker is bad, cycles but doesn’t energize water valve for water. Noise coming from condenser fan. Condenser fan bracket is wobbly causing some vibration, bracket is discontinued. Showed customer a way he can reduce the noise. ; ordrng 1 WPW10190965 (ICEMAKER)"
Darren S.
DRYER WHIRLPOOL WGD4800XQ1 Found vent clogged .. customer instruct to repair and clean
Kenny G.
REFRIGERATOR WHIRLPOOL WRT104TFDT01 917-362-8758Compressor failure. No cooling at all. Needs complete sealed system repair. ; ordrng 1 W10445423 (compressor)
Kenly S.
REFRIG/FREEZER WHIRLPOOL G9IXEFMWS02 check and found that the TRAY-EVAP is broken; ordrng 1 WP2254574 (TRAY-EVAP)
Wayne L.
DISHWASHER WHIRLPOOL WDT780SAEM2 Check unit adjuster was broken installed new adjuster unit working fine ; used 1 W10712395 (ADJUSTER) from stock
Jose R.
RANGE WHIRLPOOL KDRP487MSS03 Found faulty left side sencondary control electric.; ordrng 1 WP8301583 (cntrl-elec)
Dennis B.
N N WTW6400SW2 Db tested unit unit ran to specs could not duplicate at this time no faults found
Wayne D.
REFRIG/FREEZER KITCHEN AID KFIS29BBMS03 Needs compressor sealed system problem customer decline est
Matt S.
WASHER MAYTAG MVWC565FW1 "Leaking oil onto belt. Ordering a new gearcase, motor cap, belt and pulley. W10721967 W11158831 WPW10006384 W11035751 extra time.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11158831 (CAPACITOR) and 1 WPW10006384 (drive belt)"
Matt S.
DRYER WHIRLPOOL WED7500GC0 Ordering a new door strike W10675495 also a door catch WP3389441. Striker broke while trying to adjust it.gave the customer a temporary solution to continue use while waiting for the parts. ; ordrng 1 W10675495 (strike) and 1 WP3389441 (catch)
Matt S.
OVEN WHIRLPOOL KOSE500ESS02 Ordering a new appliance manager and control panel. Communication error and stuck key error. Order W11179310 W11179310; ordrng 1 W11179310 ( ONTROL PANEL) and 1 W11179310 (CONTROL)
Marc C.
DISHWASHER JENN-AIR JDB9800CWX2 Tested unit found control panel several buttons definitely illuminated dishwasher will not go into diagnostics need to. Order. main control board and control panel; ordrng 1 W10610937 (panel-cntl) and 1 W10866121 (cntrl-elec)
Karl G.
ICE MAKER WHIRLPOOL MIM1555ZRS0 Kg 2/7 installed water pump. Water level sensor connector does not match with original connector. New connector is male and original is female connector. Dustin@techline states connector cannot be spliced into each other and correct part must be used. Spoke to Peter@Office and part will be placed into research for proper connection; ordrng 1 WPW10485962 (sensor)
Omar S.
WASHER MAYTAG MVWB835DW1 Making noise on AGT and spinning need parts two men job 2CC.; ordrng 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10902814 (washplate)
Vincent D.
WASHER MAYTAG MVWB980BW0 Vd found unit with a f71 and basket spins freely unit needs basket (W10549509) tub (W10381077) bearing kit ((W10435302) was plate (WPW10286241)stater (WPW10419333) rps (W10183157) control (W10761636) needs auth for parts and 2 man and ext time ; ordrng 1 W10183157 (RPS ) and 1 W10381077 (TUB ) and 1 W10435302 (BEARING KIT ) and 1 W10549509 (BASKET) and 1 W10761636 (CONTROL) and 1 WPW10286241 (WASH PLATE) and 1 WPW10419333 (STATER)
Vincent D.
DISHWASHER MAYTAG MDB8979SFZ2 "Vd Replaced faulty pump assm, tested unit ran to specs"
Vincent D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Vd installed part tested unit ran to specs
Marc C.
WASHER MAYTAG MVWX655DW1 Installed belt actuator and splutch tested unit ok
Vincent D.
MICROWAVE JENN-AIR JMC2430DP01 Vd unit needs fan (W10838964) needs 2 man and oven cart ; ordrng 1 W10838964 (FAN )
Vincent D.
RANGE KITCHEN AID KSGG700EBS1 Vd found panel had scratches unit needs panel (w11091882) left bezels with cust for use on return visit ; ordrng 1 w11091882 (PANEL )
Matt S.
DRYER WHIRLPOOL WGD7300DW No trouble codes present. Sensor strip tested good. Advised that if no clothing passes across the moisture sensor for approximately 5 mins the timer will rapid advance and shut down early. All the cycles rely on the sensor to determine wether or not to continue running except for the times dry which bypasses the sensor. When doing small loads or mixed items timed dry is recommended. Larger loads with similar items are better for sensor cycles. Recommend having vent system cleaned by a dryer vent cleaning service since 2 years have gone by without service.
Matt S.
REFRIGERATOR WHIRLPOOL GI5FVAXVB02 New control installed and programmed. Working properly. Allow 24hrs for normal temps.
Matt S.
KITCHEN KITCHENAID KDTE104DSS0 Found the motor connector not making a good connection. Tightened the connector and tested. Working properly. As per DJ not charging labor for a simple fix.
Marc C.
WASHER MAYTAG MVWB835DW3 Tested unit found gasket in hot water hose leaking i replaced gasket tested unit ok
Marc C.
WASHER MAYTAG MVWC465HW0 Tested unit fill wash drain spin found customer not loading washer properly causing unit to go out of balance advized customer how to load unit
George T.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Abnormal sound coming from damper area.needs to be replaced.; ordrng 1 W11164593 (DAMPER)
Marc C.
DISHWASHER WHIRLPOOL WDF540PADM2 Installed sump and motor tested unit fill wash drain unit ok. No leaks at time of service
Marc C.
WASHER MAYTAG MVWB865GW0 Tested unit in diagnostics found err code for out of balance tested unit fill wash drain spin ok unit working as designed drain pipe to high6 feet high
Marc C.
DRYER WHIRLPOOL WGD9750WW0 Installed idler pulley tested unit ok also cleaned dryer of lint
Kage M.
REF S/S 25 CF WHIRLPOOL WRS325FDAM02 "Install refrigerator led module, Unable to locate LED module housing and freezer section spoke to whirl pool trades team and they were unable to find part number as well;"
Marc C.
DISHWASHER AMANA ADB1400AGW1 Tested unit in diagnostics heater circuit pulling 8 amps. Heater ok instructed customer how to use dishwasher
Karl G.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ01 Kg 2/7 installed control boards and wire harness with thermistor. Checked refrigerator. Unit cooling and operating as designed
Karl G.
DISHWASHER KITCHENAID KDTE334GPS0 Kg 2/7 checked unit found no water to dishwasher due to stuck float switch. Repaired float switch to proper position. Unit filling and operating properly.
Omar S.
WASHER WHIRLPOOL WTW4950HW1 Installed control board test ok..
Omar S.
WASHER WHIRLPOOL CAE2745FQ0 "Screw on the coin slide came lose,Reinstalled test ok..."
Omar S.
WASHER WHIRLPOOL MHW5500FC Instruct costumer to clean dispenser also to do a clean washer cycle every 3 to 6 month test ok..