Local Reviews
Powered by Fluid LOCALGreat Experience
Richard - West Orange, NJ
Our technician, Louis, was top notch. Knowledgeable, fast and courteous.
v gr8 serv
Robert - Vernon Township, NJ
Very Polite
Frederick - Queens, NY
The problem was not fixed.
Grace
Grace - Robbinsville Township, NJ
I wish the microwave could have been fixed by Dan instead of wasting another day. So I had Home Depot come and remove it to get my money back. Terrible installation had 4 men at my house 2 different times. Dad came from Kitchen Aid and old me the microwave wasn’t installed correctly. I wish Dad could have fixed the problem. Instead I had it returned. So disappointed!!!
Great service
Erik - Eatontown, NJ
The technician that came to my home to replace to major parts of my dishwasher was timely, polite, respectful, personable, thorough and efficient. The dishwasher is working better than it did the first day it was installed.
Great Service
Gail - Elizabeth, NJ
He gave my refrigerator a new lease on life.
great professional service
Joseph - The Bronx, NY
Be aware who you choose.
Frank - River Edge, NJ
It look them a month and 5 visit to fix my Refegerator , due to the incompetence of there staff.
Response from Dan Marc Appliance:
Unfortunately, the issue you were experiencing with your refrigerator was not cut and dry. There was a sealed system leak, which contaminated the refrigerant components that needed to be flushed out more than once. Our intention is not to inconvenience our customers or frustrate them, and our technician, Sam, is highly trained and skilled at his job. On occasion, when a system gets moisture in the oil, it may take an additional visit or two to get the repair done properly
Good service
Gayathri - North Brunswick Township, NJ
Fixed my dryer and it's working great!
Mavis - Queens, NY
Disappointing on so many levels
Mary - Kearny, NJ
Unfortunately my refrigerator has been service several times. Why, I have no idea. This last time I was told I needed a new valve and a new ice maker. Technician seemed disinterested. I’d feel better getting this bad news from the tech who came out before who I felt was more thorough
At last my dishwasher works properly!
Joann - Yonkers, NY
When I purchased my Whirlpool dishwasher back in 2017 (I do not quite remember the date) I noticed it did not clean my dishes properly. I took out the manual & followed every suggestion...still not good. Eventually I called Whirlpool and had a tech come and he fixed it. What he found was that the upper spray was clogged in three places with the following items, rusty screw, melted plastic and a sunflower or pumpkin seed. Those items prevented the spraying properly.
Great Service
Olivia - Brooklyn, NY
The service guy was very professional and did a great job.
Thank you
Marcia - Asbury Park, NJ
Chris was very helpful
Excellent service
Ralph - New York, NY
Eddy knew what the problem was immediately and quickly solved the problem. A pleasure to deal with
Donna
Donna - Old Bridge Township, NJ
Good service but I wish they would have come with the part on the first visit.
tip top service
Ira - Asbury Park, NJ
professional
Wonderful service man
Penelope - Queens, NY
Service man was professional and extremely help. Taught me a lot about the oven.
Excellent service
Carla - Ridgewood, NJ
Great Service
Michelle - Queens, NY
When I called for service I asked for the earliest possible appointment - I was given a window between 11-2pm (luck of the draw I guess) but the next morning I received a phone call at 8:30am asking if I would be available at 9 (yay!). The guys took care of the problem quickly and gave me some advice on the care/cleaning of the refrigerator - happy with their work!
Ken worked hard to ensure the right part was found
John - Roxbury Township, NJ
Great service
Charles - Toms River, NJ
Excellent service, top-notch repair person
Candy - New York, NY
Timely scheduling and good follow up with an appointment window from the company. Edwin, the repair person, was extremely knowledgeable and explained everything he was doing. Although the outcome was not what I'd hoped for (need a new refrigerator) it was money well spent because I felt completely confident in Edwin's assessment and advice.
Leticia
Leticia - Yonkers, NY
Great service
Excellent service. Responsive, prompt, professional.
Devorah - Randolph, NJ
Excellent service. Responsive, prompt, professional.
Jason is awesome!
David - Franklin Township, NJ
Jason not only gives great service but he has a great personality as well!
dishwasher
David - Westwood, NJ
Tim was very professional and knowledgeable. The service was great.
Saundra - Oakland, NJ
Very positive experience. Tim found and resolved the problem. He was thorough and efficient. I was very pleased with the service.
Excellence service
Iona - Brooklyn, NY
Excellence service
Excellent
Nina - East Brunswick, NJ
Saved the day!
Lou - West Orange, NJ
We purchased a brand new Kitchen Ade dishwasher from home Depot. The dishwasher did not operate after it was installed. Kitchen Ade connected us with Dan Marc and they came out the next day! They arrived on time and fixed the issue in a short period of time! Within a few minutes we had a working dishwasher. The technician was knew exactly how to get our appliance working.
Larry
Lawrence - Monroe Township, NJ
Excellent prompt service
Larry
Lawrence - Monroe Township, NJ
Excellent prompt service
Dishwasher repair
Julie - New York, NY
Great service! Clem did an excellent job!
Machine is still not working
Marion - The Bronx, NY
He fixed the noise, but now there is another noise- humming and the machine does not spin the clothes in the rinse cycle. It just goes on and on and on. It doesn’t even stop. Had to unplug it several times before it stopped. Had to use the drain cycle to get the water out of the clothes. Someone had to come back tomorrow of possible and fix the machine properly. Please.
Dry4time
Lazar - Midland Park, NJ
Wonderful Service!
Donna - Interlaken, NJ
Chris is fabulous! He explained everything in terms I could understand. He was punctual and left the job site clean.
Great service technician!!
George - Saddle Brook, NJ
Joanne
Joanne - Staten Island, NY
Problem was fixed fast, tech was very personable.
My serviceman was exceptional. Polite and friendly and extremely professional.
Frances - Freehold, NJ
He was on time and explained everything. My issue was minimal, but the service guy was perfect
Great service
Lauraine - Staten Island, NY
Both technicians were professional and answered any questions we had
Appliance Repair
Steven - Paramus, NJ
B
Sanders - Scarsdale, NY
Great Service!
Guy was great, scheduling was awful
Gloria - The Bronx, NY
They need to include the client when making appt. It wasn't fair i had to take off 4 hours when i could of taken off just 1 hour if i was called to ask what time was best for me.
Informative
Elizabeth - Roseland, NJ
Technician gave me detailed explanation as to the problem I’m having with my washing machine. Makes more sense
Joseph
Joseph - Tobyhanna, PA
Excellent
The Service person was outstanding in everyway. From expert knowledge to wonderful customer service.
Charles - Staten Island, NY
Outstanding service!
Antonio
Antonio - Eastchester, NY
Disappointing
Dorothy - New York, NY
My major complaint about this service that my 93 yr old mother was given a 3 hr window between 11 to 2 pm and the service man arrived st 5:30-6pm this was unacceptable and caused a lot of stress on my mother.
Amazing repair man
Alexis - Stroudsburg, PA
Juan came to the home to fix our washing machine. He arrived about 2:30 and was finished in no time. He came in and told me what was wrong and fix it. He even gave me a tip on how to keep the problem from happening again. He was very knowledgeable and respectful while he was here.
very good attitude
John - Riverdale, NJ
Great service
Rosemary - New York, NY
Great Service
Cindy - Queens, NY
They were very nice, clean and fixed my over. Very much appreciated.
Great
Nancy - New York, NY
it was a wonderful experience thank you
great service
Al - Elmwood Park, NJ
Efficient, friendly
Susan - Lacey Township, NJ
Fixed the problem in a timely manner.
Very satisfied
Francine - Point Pleasant Beach, NJ
The Dan mark technician was professional, knowledgeable and very efficient. Very satisfied.
seems like a nice person, an is understanding
Gary - Hopatcong, NJ
AT LEAST STAN COMES IN WITH A BOX OF TOOLS, AN IS VERY PRESENTABLE, THAT OTHER GUY COMES IN WITH A DRILL AN A KNIFE SET COMBINED WITH HIS TOOLS. STAN DIDN'T PUT HIS FOOT IN THE TUB AN PULL ON THE DOOR LIKE THE LAST GUY DID
Good service
Sara - New York, NY
Thorough Service
MP - Hoboken, NJ
Polite, helpful
Nhon - River Edge, NJ
Freezer Repair
Paradano - Mendham, NJ
Ken arrived as scheduled, was professional, courteous and got the job done. I would highly recommend him and your company.
Great choice of repair service
Herbert - New Rochelle, NY
Great job, quickly done,
Great service
Ronald - Brooklyn, NY
Great service
Claire - Paramus, NJ
After a few calls I spoke to someone who handled the situation and ensured a confident service person came to my home
Excellent service
Bernice - Newton, NJ
Pleasant and knowledgeable service person; repair was accomplished quickly and neatly. Hope
Washer
Evelyn - The Bronx, NY
Great service
Picot - Manasquan, NJ
Tyler was knowledgeable and helpful. He showed up on time and quickly replaced the needed parts
Honest Person helpful
Micheal - Paramus, NJ
Friendly, prompt, professionals
James - Rahway, NJ
Great experience
Knowledgeable
Ruth - West Long Branch, NJ
Very professional and courteous mechanic, had to come by 3 time to remedy the problem
Junior - Brooklyn, NY
Very professional and courteous mechanic, had to come by 3 time to remedy the problem
Good service
David - New York, NY
Only problem was scheduling. The serviceman was late on both visits. This creates a problem with my coop building that has very strict hours.
MB
Mr - South Orange, NJ
Great service
Laurie - Tinton Falls, NJ
Great service
The - Brooklyn, NY
Excellent Service
JSW - Ridgewood, NJ
Very pleased with the service on our refridgerator. The repair was made quickly and professionally with great care and respect for our home and the work space.
Great work by Stan!
Sameer - Tenafly, NJ
Always courteous and knowledgeable. He has fixed two of our kitchen appliances with great skill and easy
On Time
Nancy - Ramsey, NJ
All was fine except arrival time
Stephanie - White Plains, NY
Darren was courteous and knowledgeable and did what he needed to do. Unfortunately, because his prior appointment took longer than expected, he arrived 1-1/2 hours later than the end of the timeframe I was given. I need to call twice to get a status. I understand things happen but I planned met day around the window I was given and would have appreciated a proactive phone call letting me know he would be late.
Excellent service
Peter - Jersey City, NJ
Katie Gay
Kathleen - Fair Haven, NJ
My technician was very great and efficient, however I would say the turn around time was not ideal. However we were in the middle of vacation when he needed to come back so we had to push it out but when he came back the problem was fixed within minutes. My only gripe would be with his actual refrigerator that I bought lesson year ago and this is the third time someone has had to come out.
Dishwasher motor installation
Sharon - Tarrytown, NY
Marc was great and very fast as he was late and I had to leave. However, your customer service was not up to standard. Diane is aware as I discussed it with her.
Very good service, from beginning to end!
Shirley - Manalapan Township, NJ
I was kept updated about the day and time of my appointment. Eric arrived to 2 appointments on time. He was very professional, explained everything that he was doing. Repair was done and everything was left very clean. Eric explained exactly what we needed to do for the next 24 hours. I would highly recommend Eric for his highly personable and professional service.
Great Service
Alex - Rutherford, NJ
Professional curtious
Lizette - Brooklyn, NY
Mike
Michaelphyllis - Upper Saddle River, NJ
Great service and follow through
Great tech and service
William - Tarrytown, NY
Jerel is very knowledgeable and very personable. He explained everything to me and made sure everything was cleaned afterwards.
Great service
Lauren - North Arlington, NJ
Great service
Kathleen - Sea Girt, NJ
Would highly recommend
Josephine
Josephine - Saddle Brook, NJ
Excellent service
Brian - Cranford, NJ
Had another technician come to house couple days earlier ,misdiagnosed the problem gave bad info and didn’t put pieces back correctly.your guy came knew problem after a few moments fixed and was a total professional Thankyou
Good
Chris - Jersey City, NJ
Great service
James - New York, NY
On time. People on the phone were helpful and friendly.
Great
Allen - Queens, NY
Very good....problems solved by a courteous and knowledgeable guy named Wayne !
I got a lemon. New fridge 2 years old: compressor & evaporator broke down.
"Travers - Summit, NJ
Service good. Fridge now seems to be working properly. However, Jesse Faulkner did not leave a statement from Dan-Marc Appliances describing the work done and especially the date (April 19,2019) and the warrantee for the new parts and labor. We need some documentation in the event the fridge stops functioning again. Please send to me at Summit address.
Jerel Lai. Excellent service!!!
Leila - Harrison, NY
Great Service & Prompt
Tom - Keyport, NJ
Washer repair
Brian - Metuchen, NJ
Awesome service
Kavita - Montgomery, NJ
Technician was very smart, diligent and performed services impeccably
Excellent service.
George - Queens, NY
Your technicians were friendly and knew their craft. However I question how a manufacturer can put out a product that malfunctions after one week of use, and requires two sets of repairs.
Great service
Karlo - Queens, NY
Very professional
On time and Efficient Service
Steven - Montgomery, NJ
Great Service, Awesome Repair Person
Lisa - Asbury Park, NJ
James
Eileen - Floral Park, NY
The truck who showed up was professional & courteous.
Lauren Sturd
Lauren - Madison, NJ
Great service
Jim - Mount Olive Township, NJ
Great service
Great service
Orlando - Cranford, NJ
The technician was thorough. He explained what to do in order to avoid issue happening in the future.
Great service
Jeffrey - South Hackensack, NJ
Great service
The - Brooklyn, NY
Dr
Alvin - Tenafly, NJ
Great service!!
Ashley - Scotch Plains, NJ
Jason was excellent. He was so patient and knowledgeable. He fixed the problem in about 10 minutes and answered any additional questions I had.
Happy with the service. Polite and professional
Reiner - Cedar Grove, NJ
Frustrated
Arthur - Queens, NY
Just had the 4th tech try to repair this washing machine. Still not working properly.
refrigerator noise
Deborah - Jackson Township, NJ
Great
Michael - New York, NY
The referator repairman was excellent and very professional I was very impressed with him Thank you for sending him
Great service
Valeriu - Livingston, NJ
Great service!
Jodi - Toms River, NJ
Tech was great. Had to come out 3 times. We had a tech prior and he couldn't determine the problem. He took the time to identify and fix the issue. We now have a stovetop that works.
Was here on time
Richard - Hamilton Township, NJ
He really was in a hurry to leave. I had a few questions but he rushed out. I think it’s because he scratched the floor up with the fridge and covered it with s throw rug.
very good
Candy - Wanaque, NJ
great service
Rita - Springfield Township, NJ
great service. answered all questions. very happy
Michelle
Michelle - Westfield, NJ
Timely, polite, thorough, gave detailed explanation.
Technician & Service Review
Alex and Ellen Jeyschune - Flemington, NJ
Great service and very knowledgeable technician....he was focused on helping us solve our Jenn Air stove issue....fair price for service....Dan-Marc is now our go-to source for kitchen appliance repairs.
Accurate assessment
Augustus - New York, NY
Great service
George - Denville, NJ
Excellent Service/Very Capable Repairman
Mary - Paterson, NJ
Lewis displayed exceptional knowledge and determination to repair a Whirlpool range that has been problematic for the past year. His customer service was exceptional, clearly above the rest.
Fixed my appliance
Galina - Brooklyn, NY
I am happy with the service I received. The only thing is I had to call the company a few times to find out when they will schedule an apt. I was told my part was being ordered from somewhere else. After 2 weeks wait I called again and was told that the repair man will come in 2 days. So just a phone call would have been nice to tell me that. Otherwise I’m happy with the service my appliance is working much better. Thank you.
Great service
Blair - Hartsdale, NY
Very thorough assessment and repair
Excellent sevice w lots of patience
Grace - Brooklyn, NY
Great Service
Sara - Brooklyn, NY
Professional, courteous and fixed oven in timely manner.
Great service
Toni - Highlands, NJ
Thanks
William - Long Hill, NJ
Great service and excellent communication
Peter - Jersey City, NJ
Was very impressed with the Pre appointment communication. The technician was friendly, identified other potential problems that we fixed, and made sure our kitchen was left as clean as when he arrived. Very impressed.
👍🏻
Erika - Manasquan, NJ
Very professional, reliable, timely!
Great Service
Lidinia - Brooklyn, NY
The repair man came assessed the issue with my fridge promptly, and easily resolved the issue. He explained what he was doing every step of the way and addressed all questions. Much better experience with this repair man compared to one we had with a different company prior.
Prompt
Scott - Randolph, NJ
Service person was always prompt and polite. However, I am disappointed that it took three visits to actually fix it.
Jose gives great service
Marilyn - Milford, NJ
Keyel is amazing
Elizabeth - Maplewood, NJ
I am very impressed with Keyel Hunte. He was consdierate, knowlegable, and extremely helpful. Thank you so much!
Possibly an Incomplete Job?
Joycelyn - Brooklyn, NY
I had 2 repairmen come in to check my oven. The first man examined, and ordered 2 new parts for my oven- an igniter and a computer. The second repairman put in the igniter, but not the computer. I'm left wondering if there was a miscalculation on someone's part.
Jane
Jane - Norwood, NJ
Excellent service
Gertrude
Gertrude - Seaside Park, NJ
Knowledgeable and efficient service
Matthew - Jefferson, NJ
Resolved the problem in 15 minutes
Great Service.
Debbie - Brick Township, NJ
We are very satisfied. Tyler is a very nice young man.
Dishwasher visit
Joan - New York, NY
The technician was good
Louis P.
Louis P. - The Bronx, NY
The service call experience in question was dreadfully bad. Once the technician arrived he, despite clear fore knowledge that the washer was a commercial-grade unit (it's written in the Lowe's referral), looked at the washer from a distance and left minutes later after speaking to someone on the phone and without evaluating or repairing the washer unit. He barely said anything to the owner except that he needed to leave because they perform limited commercial unit repairs. I complained to Lowe's about this horrible experience and insultingly gigantic waste of my time. This company has a service contract with Lowe's and they will investigate the matter since this company's poor performance was a direct negative reflection on them.
We were so happy with Vincent. He was so very helpful, friendly and professional. Thank you for the wonderful service!
Gene - Freehold, NJ
great service
Susan - Manalapan Township, NJ
Great personality-excellent product knowledge
Gregory - North Haledon, NJ
Awesome Service
Sandra - Pompton Lakes, NJ
Lewis was the most kind understanding person that I have ever had in my home. He took time to listen and solved the problem in a timely manner.
Andy
Andy - East Hanover, NJ
On time, great service. Very knowledgeable
Good service nice guy
David - New York, NY
Honest and reliable
Lindsey - Ramsey, NJ
Great Service
Kevin - Hoboken, NJ
The service tech was very good and communicated well. The entire experience was excellent and the issue resolved quickly.
Refrigerator repair
Mark - Jersey City, NJ
Professional in every way
Good service
Peter - Howell Township, NJ
Prompt service
Great. Serivce
Vivian - Sparta Township, NJ
Great service
George - Bloomfield, NJ
Great service
Nazreen - Queens, NY
perfect. guy knew what he was doing
Richard - Queens, NY
Great service rep
Gerald - Maplewood, NJ
dissappointed
William - Queens, NY
Very good service
Karen - Chester, NJ
Very good service. Arrived on time, called beforehand and correctly diagnosed and fixed the problem. Thank you!!
Handyman
Mr Alex - New York, NY
Very helpful and knowledgeable technician. Very easy to communicate with
Arrived on time , great service
James - Point Pleasant, NJ
Very knowledgeable and answered all my questions
Great and quick service!
Krzysztof - Wallington, NJ
100% satisfied
Great service
David - Queens, NY
Rodriguez
Amilcar - Woodland Park, NJ
Great experience
Good visit
Mike S - Millburn, NJ
Beth
Beth - Freehold, NJ
Great Service
James - Toms River, NJ
It to bad Whirlpool makes noisy WM Making the gears out of plastic. It sounds like you have a twenty yr old machine needing a cam Kit?
great service tech, poor office
Eva - Lambertville, NJ
Service tech, Jason, was excellent in his flexibility with regard to time but even better in diagnosing and correcting issue. The office was polite but pretty much robots good at repeating themselves and not much more.
The Important Tool Left In The Toolkit
Rick - High Bridge, NJ
First of all, the job was done...timely and professional work and that is obviously important. However, the service tech demonstrated his masked irritation with me (albeit calmly) by telling me twice that I had started the process of getting the repair the wrong way. "You should have called Lowes....you should have called Whirlpool." Now maybe that is true even though the dishwasher was still under warranty AND everything to make this service request was clearly and easily set up through Whirlpool's website. Though I tried to explain this it did not matter and I bit my tongue and let him tell me that I had done something wrong. I can only assume it is more work for someone to arrange for compensation, but I don't know. It was/is not a huge problem... he determined the mechanical issue and was back four days later and promptly fixed it, but it is THE kind of thing that makes an otherwise perfect experience below average. Even IF I had made arrangements in the wrong way & the business is going to his company, courtesy or gratitude should have been pulled out of the tool kit... but I would have been happy if rude wasn't. Its not like it was super rude...just tactless enough to demonstrate that he did not care about passing his irritation on to me.
Great
Ladio - Union City, NJ
Thanks very much for repear very nice of you thanks .
Ripped Off
Melissa - New York, NY
We had to have him come back a 2nd time, because after charging us almost $500, we found that the washing machine had not been fixed at all. When I questioned why he replaced the door latch, at first he said that that was the code that came up. But when I probed further when he came back, he said that only after running multiple diagnostic tests, did the door start to not open. The door never had a problem opening or closing until that point. What he did to get it working, was simply turning off the circuit breaker, then turn it back on. Had he done this from the start, he wouldn't have needed to do anything to the door. Now, what would've been a $139 visit, cost me $300 MORE. I will never use these incompetent criminals again. BTW when I called to make sure that I wouldn't be charged a 2nd time, they argued with me until the point that I was told my case needed to be referred to a supervisor.
Good
Astro - North Arlington, NJ
Very good. Politely
Excellent service
Beverly - The Bronx, NY
Very professional experience from setting up appointment to notifications to outstanding service person.
President
Lynn - Port Chester, NY
Awful service
Great service!
Alan - New York, NY
Prompt and efficient
wast of time!
Ilana - Ardsley, NY
I have 2 issues with the induction cooktop 1. The large burner sometimes is not working. I was told by the technician that I must use large put. The user guide does not started it and I’m sure it is not right 2. The system stop working sometimes and the controllers blinking C / 8 /1 - according to what I found in the internet it is overheating. I was told by the technician that I can’t use the 4 burners at the same time. The user guide does not started it and I’m sure it is not right
Felipe was great
Breene - Summit, NJ
Felipe was the best service technician you’ve sent. 2 previous ones poopood me when I mentioned glasses breaking and Felipe found the shards of glass in the drainage pump which no one else checked. He wore shoe covers and was polite. Scheduling was a pain. I was on hold and transferred several times but once he finally got here he did a great job.
Rude and disgusting
Dawn - Brooklyn, NY
Diane has the worst customer service ever. A tech came to my house lied so he didn't have to work and once I called the office diane said she believes her tech I'm a liar and take my business elsewhere I would never ever recommend this company the employees are disgusting and disappointing!!!!
Response from Dan Marc Appliance:
We are following the procedures set forth by the contract company on how to handle a service event where there is evidence of infestation.
Repair man was wonderful
Kristina - Fairfield, NJ
The repair man was friendly and so knowledgeable. He was a pleasure to have in our home. Arrived within the expected time frame and was done fast. We had a great experience. Thanks for getting the oven working for Easter!
Dishwasher repair
Dean - Randolph, NJ
Stan Fiore did a great job. He was very professional. Fixed our problem.
Service was excellent and service tech was very knowledgeable and very nice
Patrick - Stroudsburg, PA
Great Service!
Dwight - Summit, NJ
Very happy. Jessie was prompt, courteous and very professional.
Good job
Jeremy - Montgomery, NJ
Service
Mark - Toms River, NJ
Great service
very good service
Jean - Clifton, NJ
Service was very good, friendly person, listened to all our questions.
Great Service
Paul - Midland Park, NJ
Eunice
Eunice - Morristown, NJ
Didn't Fix Issue
M - Hoboken, NJ
Looked at two refrigerators that were not cool and was told to wait a few days to see if they got warm again and would not order parts ahead in case they were defective, as I assumed. Now stuck 2 weeks waiting for parts to come in and had to throw out fridge full of food twice as they got warm even though he said they were ok.
Lenore
Lenore - New York, NY
Clem was a pleasure to work with. Very efficient, neat. It was a very positive experience
Great Service
Theophilus - Summit, NJ
Tech was knowledgeable and professional.
Great service, great repair person, very timely and nice
Louise - Middletown, NJ
Great experience with Dan Marc
Jeff Urban
Urban - Millstone, NJ
5 stars Experience
Sadok - Queens, NY
Wayne was a very knowledgeable and professional man. I would chose him again if that is a choice. He was able to diagnose and fix the issue in short time. Saved me a lot trouble with my wife.
Amalia
Amalia - Westfield, NJ
Great service
Great service and clean !
Brooke - The Bronx, NY
Excellent service by Elmer
Frances - West Caldwell, NJ
Punctual. Repaired washer problem
Great experience
G - Bloomfield, NJ
Great tech And great tech service
Derrell D.
WASHER WHIRLPOOL WFW9500TW03 Swing arm on door hinge cracked order for return ; ordrng 1 WP8183202 (HINGE)
Enerve B.
OVEN WHIRLPOOL IBS350DS00 "Checked out the oven,founded the failure of the fuse thermal .Installed from the t/s and tested ok.; used 1 WPW10545255 (FUSE ASSY) from stock"
Derrell D.
DRYER WHIRLPOOL WGD4890XQ1 Installed motor and blower test unit working properly no other faults found ; used 1 349241T (roller) from stock
Derrell D.
DRYER - GAS AMANA NGD4655EW2 "Installed belt, pulley support and roller test unit working properly possible vent blockage advise to have vents cleaned"
Derrell D.
DRYER WHIRLPOOL GGW9200LW8 Advise customer to have vents and unit cleaned of lint build up at least once a year. Test unit working properly
Damion M.
M/W OTR WHIRLPOOL n/a "Check unit and found faulty upper switch interlock housing out of place I repair the issue instruct customer and left unit working has design..,"
George T.
RANGE WHIRLPOOL WFG361LVS1 Part installed test ok.
Sam C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Found water valve faulty / damaged ice maker gears/ installed new water valve repair water line advised customer to replaced saddle valve; used 1 W10884390 (ICEMAKER), and 1 WPW10420083 ("
Clem S.
WASHER WHIRLPOOL WFW9400SW00 "Found unit operation normal ,test okay ; ordrng 4 W10822553 (shock-absr)s"
Clem S.
DISHWASHER WHIRLPOOL FFFFFFFFFFF Arrive unable to locate customer ; saved tckt
Sam C.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Unit located in platform,shims stoppers adjusted and level unit installed new washers; used 2 487576 (WASHER), and 2 WP489467 (WASHER) from stock"
Frank G.
WASHER WHIRLPOOL NTW4516FW2 Cleaned out filter in inlet valve...Customer needs house filter
Frank G.
WASHER WHIRLPOOL WTW5000DW1 Cleaned out cold water side of inlet valve and checked. Ran diagnostics and recalibrated control
Marc M.
RANGE AMANA AGR5330BAW3 Unit tested & checked top of range reattached cx instructed and tested ok.
Clem S.
DISHWASHER KITCHENAID KDTE334DSS0 Remove screws trap in drain pump .test okay
Elmer A.
WASHER MAYTAG MVWX655DW1 Installed washplate & hub kit checked operation ok.
Adrian R.
REFREGERATOR JENAIR WRB322DMB00 Check and found that this unit needs parts.Ice maker.Water inlet value.; ordrng 1 W10884390 (ICE MAKER ) and 1 WPW10498976 (WATER INLET VALUE )
Matt S.
REFRIG/FREEZER WHIRLPOOL WRF555SDFZ08 Installed compressor and dye drier.fully charged the system. Evap fan is running. Advised to allow 24hrs for normal temps. Working properly.
Paul D.
WASHER WHIRLPOOL MHW5500FW1 Checked unit found drain pump clogged cleared tested ok
Adrian R.
REFREGERATOR JENAIR WRB322DMBM00 "Reinstall customer water inlet value, leave working properly."
Adrian R.
REFRIG/FREEZER WHIRLPOOL MFC2062FEZ02 Check and found that the freezer door wasn’t closing properly all the way. Advised the customer to make sure that it’s close properly.
Jesse F.
REFRIGERATOR JENN-AIR JF42NXFXDE00 "Unit just delivered, both f.f doors scratched, as well as top grille(see pictures on SD-MOBILE). Gave info to Peter for research and order(stainless steel). Please reschedule for 2 men, 2 count...; saved tckt"
Adrian R.
WSH/DRY LND CTR WHIRLPOOL n/a Check and found that a coin was stuck inside the dryer drum. Remove the coin and run test leave working properly.
Wayne L.
RANGE WHIRLPOOL WFG525S0HZ0 Check unit installed part that was order unit working fine
Paul D.
WASHER WHIRLPOOL MVWX655DW1 Check unit explain to customer how the operation of unit .customer understands function of operation .
Wayne L.
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM05 Check unit installed part that was order unit working fine
Eddy P.
WASHER WHIRLPOOL MHWC7500YW Needs motor tecometer is faulty Motor is $590.54. ; ordrng 1 WPW10192987 (motor-drve) and 1 WPW10192994 (switch) and 1 WPW10192995 (latch)
Elmer A.
DRYER MAYTAG MGDB850YW1 "Installed idler pulley checked op.ok,customer states has contract will contact office.; used 1 279640 (idler pulley) from stock"
Roberto C.
WASHER WHIRLPOOL WFW3090GW Replace hose/ run test ok
Eddy P.
WASHER WHIRLPOOL MLG2000AWW Ordering push to start switch Have not collected money yet. Parts and labor ; ordrng 1 WP22002560 (switch- pu)
Wayne L.
REFRIGERATOR WHIRLPOOL WRR56X18FW00 Check unit heater and control box is faulty ; ordrng 1 W10861719 (CONTROL BOX) and 1 WPW10316428 (HEATER) and 1 WPW10383615 (THERMISTOR )
Moses D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced faulty pump&motor. Tested ok; used 1 W11085683 (PUMMP & MOTOR) from stock
Jason T.
REFRIG/FREEZER MAYTAG MFD2562VEM0 "Replaced defective ice maker and water valve, tested ok...; ordrng 1 D7824706Q (ICE MAKER) and 1 WP12544124 (WATER VALVE)"
Robert D.
WASHER WHIRLPOOL WFW7590FW0 Replaced valve assm. No further issue. Unit fills with water as intended.
Moses D.
OVEN WHIRLPOOL WFG500M4HS0 Replaced door panel and caps. Tested ok
Robert D.
DISHWASHER KITCHENAID KDTE334GPS0 Cust had a few coffee mugs showing they never got cleaned. Before making report i checked water pressure and it checked out fine. Found error 6-1 regarding low water/mechanical failure. As per techline we will replace inlet valve and control. Techline SR#7724866682. Ordering inlet valve and control. ; ordrng 1 W10648041 (INLET VALVE ) and 1 W11120155 (CONTROL)
Jason T.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Made checks” found plugged ice maker fill, defrost ice maker fill, tested ok..."
Jason T.
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ01 "Made checks” adjusted freezer door slides & gasket, tested ok..."
Jason T.
REFRIG/FREEZER WHIRLPOOL WRX735SDBM04 "Adjusted freezer door slides & gasket, defrost evaporator tested ok..."
Kenly S.
ICE MAKER WHIRLPOOL GI15NDXZS1 Checked and found the circulation pump and water valve are defective ; ordrng 1 WPW10489125 (CIRCULATION PUMP)
Matt S.
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 New lh rc door and mullion installed. Working properly.
Robert D.
DISHWASHER WHIRLPOOL KUDS35FXSS9 Chopper assm was clogged. Removed blockage. Unit is working as intended. No further issue. Collected $218.53
Paul D.
REFRIG/FREEZER WHIRLPOOL GW399LXUS1 Replaced value and tested all burners
Paul D.
DISHWASHER WHIRLPOOL GU3600XTVQ3 Installed new touch panel tested ok
Damion M.
REFRIG/FREEZER WHIRLPOOL WRT519SZDW01 Check refrigerator and found freezer damper settings incorrect set at min and in vents I repair the change back to recommended left unit working has design...
Keyel H.
REFRIG/FREEZER JENN AIR JSC24C8EAM00 Install parts pull vacuum charge frost pattern check ok.
Sam C.
REFRIG/FREEZER KITCHEN AID KRMF606ESS00 Defrosted ice installed new parts unit keep failing on board control reorder parts; ordrng 1 W11170612 (HARNESS) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10764668 (ice maker) and 1 WPW10769076 (cntrl-elecCTRL ELEC)
Chris H.
REFRIG/FREEZER JENN-AIR JFFCC72EFP02 "CH - found ice bin with large clump of ice in rear, causing arm to stop im from producing more ice. Advised customer to empty ice bin periodically to avoid clumping. Went over resting water filter. no functional issues found at this time, unit tests good"
Michael I.
WASHER WHIRLPOOL MAV7700AWW Leaking hose. Tub to pump; ordrng 1 WP22003285 (HOSE) and 1 WP22003285 (HOSE)
Frank G.
WASHER WHIRLPOOL WTW5000DW2 Unit checked out ok...SEND PAPER INVOICE...
Jose R.
REFRIG/FREEZER KITCHEN AID KRMF706EBS00 Install solenoid unit still not working..Unit has a internal system leak or restriction..Asper techline advised to isolate all components and pressurize to determine restriction or leak..Additional time is required to do this..; O-emld tckt
Sam C.
REFRIGERATOR KITCHENAID KSSO48QTX00 Unit failed on electronic control need board replacement; ordrng 1 W10789107 (cntrl-elec)
Michael I.
WASHER WHIRLPOOL MVWX655DW1 Removed debris from pump. Check ok.
Sam C.
REFRIGERATOR KITCHENAID KSRB22FHSS04 Unit failed on filter housing—- housing 78.30 labor 95; ordrng 1 WP2186443 (housing)
Robert D.
WASHER WHIRLPOOL WTW6700TW1 Wash plate was not sitting flush due to drive hub screws all being extremely loose causing hub to also rise. Secured drive hub and all screws and wash plate not sits as intended. Ran diagnostics and unit is spinning as intended with no added noise. Spoke to Dan sr and waived service fee due to issue being unrelated to cust. No further issue.
Moses D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced door panel. Tested ok
Omar S.
DRYER MAYTAG MGDC500VW0 Not starting bad door switch replace test ok..; used 1 WP3406107 (SWITCH) from stock
Omar S.
WASHER WHIRLPOOL MVWB766FW2 "Cleared debris from drain pump. Pass diagnostics test recalibrate Washer test ok,F0E3 Instruct costumer to not overload washer and use correct cycle"
Jesse F.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Center mullion and r/s f.f. door gasket damaged. O&i parts...; ordrng 1 W10830162 (gasket-fip) and 1 WP12722803AP (rail-mulln)
Jose R.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM02 Replaced door hinges and cams..tested ok
Moses D.
MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced microwave door and plugged fan in properly. Tested ok
Sam C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new housing and water reservoir cycle check dispenser
Michael I.
DRYER WHIRLPOOL MDG7600AWW BLocked vent. Very long run of dryer vent.
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM04 All 3 light panels needed. O&i parts. Customer will call Whirlpool to see if they can get a concession for repair...; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Jose R.
WASHER AMANA NTW4605EW0 Found long fill code..faulty cold water valve solenoid..replaced valve complete..calibrate control.tested unit ok; used 1 WPW10683603 (VALVE) from stock
Brian H.
REFRIGERATOR WHIRLPOOL WRF767SDEM "Ran diagnostics, all components passed. Inspected evaporator in RC and relocated thermistor but found no other issue to report. Cleaned condenser coils. Turned ice maker in RC on.Unit diagnosed working ok."
Matt S.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Helped the customer remove the stuck ice bin and showed them how to do so. Working properly.
Vlad C.
RANGE WHIRLPOOL MGR8800FZ "Parts inst. One damaged. Inspected for proper function. Needs part...; ordrng 1 WPW10162245 (PANEL, SIDE (BLACK))"
Ken K.
REFRIG/FREEZER KITCHEN AID KRMF606ESS01 "Noise replaced evaporator fan motor and fixed transition joint where the capture gas into the evaporator, tested ok"
Eric S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found door liner warped not reaching door switch. Need part; ordrng 1 W11104477 (LH SS DOOR)
Ken K.
REFRIG/FREEZER WHIRLPOOL WRSA71CIHN00 "RC door hinge was rubbing on door, door is adjusted up all the way to make door level, added shims to same, Still the gap between door is larger at the bottom then at the top, not plum against the wall on the right side, also damper control is making noise, relieved as best as possible, sides of cabinet and FC door have a lot of wave to them, unable to resolve issue, called store about replacement of the unit; used 2 WPM0274057 (SHIMS) from stock"
Eric S.
WASHER WHIRLPOOL WFW5620HW0 Sr#7724871053 tested unit per tech support f0e5 code overload. Per tech support advised customer on loading
Eric S.
REFRIG/FREEZER KITCHEN AID KSSC36FKS00 Found clogged drain. Cleared drain
Eric S.
REF BOT/MT 18CF WHIRLPOOL n/a Found ice maker arm down. Water line not connected ice maker was making noise while calling for water Advised customer
Eric S.
RANGE - GAS WHIRLPOOL WFG505M0BS3 Found igniter wire not connected to spk module connected wire unit works ok
Eric S.
REFRIGERATOR JENN AIR JCD2290HES Found sealed system problem Diagnostic Only
Vlad C.
LAUNDRY WHIRLPOOL WTW5000DW1 Reseted main control board. Inspected for proper function. Working fine now.
Vlad C.
WASHER MAYTAG MVWC565FW0 Customer would rather do something else.
Vlad C.
WASHER WHIRLPOOL WTW4955HW1 checked unit; found clog at drain pump. cleared pump ; retested ops; now unit ok; Working fine now.; Job Cmpltd
Paul D.
REFRIGERATOR MAYTAG MSB26C6MDM00 "Checked unit found defrost problem 37.52 bi metal ,erc 140.22 labor 90.00 s/c 114.95 tax 33.96= 416.65 ; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10225581 (bi-metal thermo)"
Vlad C.
WASHER WHIRLPOOL WTW5000DW2 Repaired/Secured water valve. Inspected for proper function. Working fine now.
Tyler S.
DRYER MAYTAG MEDB725BW0 No service done.
Vlad C.
WASHER WHIRLPOOL LSQ9549PG6 Customer would rather do something else. glorious10457@gmail.com
Vlad C.
WASHER WHIRLPOOL MVWB865GW0 "Customer wants a different technician. Might be possible Basket & accessor, Gear-case, clutch & accessors, stator, rotor. Ref. to invoice #779118."
Matt S.
WASHER WHIRLPOOL WTW5000DW2 Needs a new control. Blown internal fuse.Ordering W11116590; ordrng 1 W11116590 (cntrl-elec)
Vincent D.
REFRIG/FREEZER KITCHEN AID KBFS20EVMS5 Vd found drain line clogged cleared tested unit ran to specs collected trip 114.95 labor 90 tax total 218.53 paid in full by check # 149
Vlad C.
DRYER WHIRLPOOL LDR3822PQ2 checked unit; ReSecured/reseated loose filter housing assy. checked ops; Inspected for proper function. Working fine now.
Chris H.
KITCHEN WHIRLPOOL KDTM404ESS1 "CH - found unit with heating element warped and popped out of tub bracket in front. Element came into contact with bottom of spray arm, causing it to melt. Also, ui has intermittent button failure. Unit needs new user interface {W10903798}(part only covered under extended manuf warranty), heating element {W10703867}($59.36), lower spray arm {W10860176}($104.24). Gave customer estimate for repair; service fee $114.95, labor $135, parts $163.60, tax $27.49, total $440.95. Customer paid service fee plus tax, $122.57 by credit card, ref# 1578617474"
Paul D.
LAUNDRY WHIRLPOOL WTW5000DW1 Repl control customer needs to change outlet behind washer .
Robert D.
COOKTOP JENN-AIR JGD3536BS00 I ordered incorrect burner head screws. I contacted cust and informed him that we need to order correct screws. Cust will wait for new screws to come in and have unit repaired in one visit. Ordering burner head screws. Send LF orifice with new screws on return visit. ; ordrng 10 WP3368921 (SCREW)s
Brian H.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Diagnosed faulty pump assembly W11087376.Order part; ordrng 1 W11087376 (PUMP ASSEMBLY )
Edwin M.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Replaced fan unit tested ok
Tyler S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "L1 and N connections at junction box loose. Secured, unit now powers on."
Roberto C.
LAUNDRY WHIRLPOOL WTW8500BW0 "Leaking water ,loud on spin,damage tub...2m2cc tub won’t come loose; ordrng 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 W10820039 (hub) and 1 WP8533928 (screw) and 1 WPW10222008 (filter) and 1 WPW10380698 (washplate) and 1 WPW10419333 (stator)"
Edwin M.
D/WASHER UNDCTR KITCHEN-AID KUDE70FXPA5 Replaced wheels unit tested ok
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRX988SIBM03 TB- Installed new freezer LED module. Tests good.
Kyron G.
RANGE - GAS WHIRLPOOL GW397LXUS06 "Unit has a number of issues. Door gasket not sealing, igniters weak and customer states door is not closing correctly. Faulty parts. Customer is very upset and very scared for safety of family and home. Customers are elderly and USES OXYGEN. Customer states that when she uses the oven lately smells gas. CUSTOMER IS VERY WORRIED FOR SAFETY AND DEMANDS UNIT BE REPLACED OR EXCHANGE, CUSTOMER WOULD PAY EXTRA IF UNIT CAN BE REPLACED OR EXCHANGED. ; ordrng 2 74007498 (IGNITOR )s and 2 74011142 (HINGE )s and 2 7432P106-60 (IGNITER)s and 1 WPW10162384 (GASKET )"
Matt S.
RANGE MAYTAG MGR6600FZ1 Installed new rh door hinge. Working properly.
Marc M.
RAN GS 30 SC WHIRLPOOL WFG510S0AW Sprk module installed unit tested & checked ok oven cycling correctly cx instructed & explained too.; used 1 WPW10331686 (MODULE-SPARK) from stock
Trevor B.
WASHER MAYTAG MVWB880BW0 TB- Removed clothing caught around drive shaft. Tests good.
Adrian R.
DRYER WHIRLPOOL WHD862CHC0 Check and found that the dryer is working as designed.
Kage M.
MICROWAVE WHIRLPOOL WMH31017HS2 Checked the unit and found an error code e1f4 checked relay to find a bad board ; ordrng 1 W10892389 (MAIN CONTROL BOARD )
Jose R.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Found open icemaker mold heater open..replaced with new icemaker..tested unit ok; used 1 WPW10300022 (ICEMAKER) from stock
George T.
OVEN KITCHENAID KFGD500ESS04 Part needed..check pic taken.cosmetic issue..under 30 days.; ordrng 1 WPW10485721 (liner-door)
Clayton G.
DISHWASHER WHIRLPOOL WDF560SAFT2 Check float and connections. Reseat connections. Unit tests ok.
Tyler S.
REFRIGERATOR KITCHENAID KSSC48QTS00 No service done at this time. Customer has had parts replaced recently be Mega Appliance. Spoke with CF. We are not to work on unit at this time. Customer needs to have original company fix.
Ken K.
REFRIGERATOR MAYTAG MRT118FFFZ01 "Not cooling checked unit found poor frost pattern on evaporator, unit need evaporator W10836707 253.45, compressor W11092625 warranty and labor 450.00, customer to call Maytag.... declined estimate"
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 found water valve faulty. Called techline. SR# 7724868109; ordrng 1 WPW10179146 (valve-inlt)
Kyron G.
DISHWASHER MAYTAG MDB7100AWB "Thermal event at control and control panel. Customer had thermal event at control/control panel. Control panel/ control/ wire harness are no longer available. Called techline, spoke to Adrian. Unit is deemed unrepairable by tech support. SR # 7724870022. Trip charge is being covered by whirlpool."
Darren S.
DRYER WHIRLPOOL NED4655EW1 Found not correct power to unit ... needs 220 volts .. customer reset breaker .. check heater .. not grounded .. thermostats good ...unit works normal operation .. customer instruct..
Aris S.
WASHER MAYTAG MVWB835DW0 "Need parts 2 men 2ct; used 1 W10754161 (ROTOR), 1 W10754448 (CLUTCH), 1 W10811956 (DRUM ), and 1 W10811960 (SPIN BASKET ) from stock"
Lewis G.
D/WASHER UNDCTR KITCHEN AID KDFE104DBL2 Customer was not home at this time both we’re not available going to return as my last call customer is happy that I’ll be returning; saved tckt
Tim S.
MICRO OVEN TOP KITCHEN-AID KMHS120ESS5 Assisted on repair
Clem S.
WASHER WHIRLPOOL WFW92HEFW0 "Found customer using pods in load and go . Flush out load and go and explain unit operation,test okay"
Omar S.
DRYER AMANA NED4655EW1 Dryer is working as designed found clog vent instruct costumer vent need to be clean in order to work properly.
Clem S.
ICE MAKER WHIRLPOOL KUID508ESS2 "Found low ice cause by clogged condenser coil and in tub out of place . Unclogged coils and reinstall tube ,test okay"
Vincent D.
DISHWASHER JENN-AIR JDB9800CWP2 Vd unit needs dispenser (W10876529) 100 track (W11259785) 60 track (W11259786) 60 seal (W10864081) 50 trip 114.95 labor 190 tax total 613.04 cust declined at this time collected trip 122.57 by check #
Robert D.
WASHER WHIRLPOOL MHWE200XW00 Replaced MCU. Everything test ok. No further issue. Collected $79.97
Robert D.
DRYER MAYTAG MGDB835DW4 Replaced parts. Unit is responsive and heating as intended. No further issue.
Chris H.
REFRIG/FREEZER JENN AIR JUD24FCERS00 "CH - installed parts, tests good. Jumped out im - no leaks from new water feed tube."
Chris H.
OVEN JENN-AIR JGS1450FS0 CH - installed new control - tests good
Robert D.
DRYER WHIRLPOOL WGD85HEFC1 Unit has broken lint trap housing. Ordering housing. ; ordrng 1 W10906551 (LINT TRAP HOUSING)
Chris H.
WASHER WHIRLPOOL MVWX655DW1 "CH - upon arrival, went over oow charges with customer. Customer was unaware of service fee. Declined service. Customer is calling wp cust serv to resolve."
Robert D.
72" BM KITCHENAID KRFC302ESS00 "Cust had a power outage and unit became unresponsive. No response from compressor or fans. I was able to get unit to enter diag and force fans and compressor on. Ordering control, interface and power supply. ; ordrng 1 WPW10120827 (CONTROL) and 1 WPW10356039 (POWER SUPPLY) and 1 WPW10631452 (USER INTERFACE)"
Chris H.
DISHWASHER KITCHENAID KDTM354DSS5 "CH - customer complaint of burning smell after running unit. Inspected machine - found nothin burnt on heating element, no discoloration or signs of damage on element. Removed lower access panel - no visible damage to any wire harnesses. Opened door to inspect control and vent - no signs of arcing or damage. No linger burnt smell inside tub. No stored error codes. Unit is functioning normally. Called wp safety to report, sr# 7724833091"
Robert D.
DISHWASHER WHIRLPOOL WDF550SAFS appt#4208. unit has broken latch assm. Also console is unresponsive. LED’s at console show its selected on normal but cant be changed. Spoke to staff and he states before issue with door latch he noticed unit would only fill with water and not wash. I could not check operations due to faulty latch and control so i will also be ordering a sump in case in has a third problem. 2 job count. ; ordrng 1 W10558072 (CONSOLE) and 3 W10567654 (CLAMP)s and 1 W10859566 (MICRO SWITCH ) and 1 W10891575 (CONTROL) and 1 WPW10567588 (LATCH) and 1 WPW10567645 (SUMP)
Tim S.
ICEMAKER KITCHENAID KUID308ESS2 Checked for leaks. Possible kinked condensate hoseTested ok.
Robert D.
WASHER MAYTAG MVWX655DW1 Unit has faulty inlet valve. No cold water entering unit. Water supply is ok. Ordering inlet valve. ; ordrng 1 W11127357 (INLET VALVE )
Tim S.
REFRIG/FREEZER KITCHEN AID KSS036QMB01 Replaced defective housing
Damion M.
DISHWASHER WHIRLPOOL WDF540PADM2 Check unit and found faulty sump on motor I installed new motor and check left unit working has design..
Damion M.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Check refrigerator and found water drain tube in the back wasn’t in the drain pan I repair the issue left unit working has design...
Eric P.
REFRIG/FREEZER JENN AIR JUD24FCERS00 Ep-2nd man to CH
Brian H.
WASHER AMANA NTW4516FW "Observed diagnostics LED on ACU not illuminated, verified 120V present at control board. Followed diagnostics steps outlined in tech guide to confirm ACU malfunction. Replace ACU W11170317verified Purchase date 8/25/2018 with Whirlpool SR #7724838047; ordrng 1 W11170317 (ACU)"
Chris H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "CH - unit has excessive amount of condensation coming from rc airtower. Ice on rc opening of air diffuser. No functional cause found. Both rc and fc temps are normal. Airtower plenum is good. Gaskets are sealing normally. Called techline to report, sr# 7724862649. Adjusted temperature settings to resolve and advised customer to keep rear of fc and rc shelves clear of items"
Elmer A.
WASHER WHIRLPOOL WFW7590FW0 Outer tub bolt broke in shaft overhaul 2 men 3count.;
Darren S.
DRYER-ELECTRIC WHIRLPOOL WED7500VW2 Install parts
Darren S.
COMPACTOR WHIRLPOOL KTTS505ESS0 Found brown stain in can ... as per customer .. mite be grease from ram glides ... unable to pull unit out .. customer instruct need to make accessible..will call back if necessary
Paul T.
REFRIG/FREEZER WHIRLPOOL MRT311FFFZ00 "Unit purchased from town appliance. 1800-288-1647- estee/ 1357-752-2113 israel. Found freezer door leaking air into freezer compartment, will need new door; ordrng 1 LW10642758 (MONO STAINLESS DOOR) and 1 WPW10612925 (NAMEPLATE )"
Kage M.
COOKTOP JENN AIR JGD3430WS00 Installed all 3 burner heads and left the unit working as designed no further repairs at this time
Marc C.
REFRIGERATOR KITCHENAID KFXS25RYMS5 At time of service i removed door found 3 cracks in bottom of door causing knocking. Needs new door; ordrng 1 13107319SQ (dor-fip ss) and 1 WPW10243391 (nameplate)
Enerve B.
DRYER MAYTAG MGDP575GW0 "Checked out the dryer,founded the failure of the parts listed below,due the improper insulation ,water back to the unit causing the damages,will not be covered,all the cost will be on customer to pay for. No parts needs to be ordered ,customer will buy a new dryer."
Marc C.
REFRIG/FREEZER MAYTAG MBF1958FEZ02 Installed name emblem and fresh food door. Door closure missing and and handel plugs stripped; ordrng 1 WP12028505AP (ref dr closer cam) and 2 WP12246610 (plug-hndle)s
Marc C.
MICROWAVE WHIRLPOOL WMH31017HZ-0 Tested unit found control board relay for surface light bulb no good stuck on. Concession from whirlpool. For parts only. Number. WKASZKAA1. Paid in full. Trip and labor. By cc; ordrng 1 8206232A (lamp 40 watt) and 1 W10892389 (cntrl-elec) and 1 W11175577 (CONTROL PANEL)
Felipe T.
OVEN WHIRLPOOL WFG550S0HZ0 Replaced defective oven ignitor and advised customer to monitor unit ; used 1 WP9758079 () from stock
Wayne L.
RANGE WHIRLPOOL WFG320M0BS3 "Check unit door was hanging off unit reinstalled door, unit working fine instruct customer about service fee and labor customer said we must bill her because her husband is not home I explained to her before i did anything,and when i finish the job she said we must bill her"
Marc C.
WASHER MAYTAG MVWB865GW0 Tested unit found dead control board; ordrng 1 W11135391 (CONTROL PANEL) and 1 W11162440 (CONTROL BOARD)
Wayne L.
WASHER FRONT WHIRLPOOL WFW92HEFW0 Check unit installed part that was order unit working fine
Darren S.
REFRIG/FREEZER KITCHEN AID KRFF302ESS01 Install parts
Gabino P.
WASHER WHIRLPOOL WFW3090GW Replace parts
Aris S.
WASHER WHIRLPOOL WFW3090GW "I call tech line spoke joe sr 7724856547, need parts; ordrng 1 W10917459 (MAIN HARNESS )"
Wayne D.
REFRIG/FREEZER KITCHEN AID KBBR206EPA01 Installed all parts
Wayne D.
REFRIG/FREEZER IKEA ISC23CNEXY00 "Ice jammed between blades, removed ice and cycled all ok"
Paul D.
WASHER WHIRLPOOL WFW92HEFU Checked unit found pump not taking water out of machine. Need-to order ; ordrng 1 W10605427 (pump-water)
Wayne D.
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM05 Installed new water valve
Darren S.
RANGE WHIRLPOOL n/a Found left side of cooktop not igniting ; ordrng 1 WP74011647 (HARNESS)
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Needs stainless fresh food door order part LW10913407; ordrng 1 SSDOOR
Wayne L.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Check unit customer want ice maker to be disconnected,disconnect ice maker because it’s not hooked up to no water line,unit working fine"
Marc C.
REFRIGERATOR WHIRLPOOL GSS26C4XXY00 Installed ice maker tested fill ok advized customer to wait 24 hrs for ice
Gabino P.
WASHER AMANA NTW4516FW3 Call tech support say normal wash scr 7724859223 Kevin . Instructed t customer this sicle is the save energy c
Wayne D.
REFRIG/FREEZER JENN-AIR JFC2290VPY5 Ordered ice maker; ordrng 1 W10884390 (icemaker)
Stoyan S.
RANGE KITCHENAID KGST300FWH2 Replaced broken igniter Test it all op ok; used 1 74007498 (IGNITOR) from stock
Gerry Q.
MICROWAVE WHIRLPOOL WML55011HS0 Door switch replaced tested ok
Gerry Q.
D/WASHER UNDCTR KITCHEN-AID KDTE204DSS1 Lower rack wheels replaced drain pump cleaned unit tested ok; used 2 W10195416V (
Felipe T.
RAN EL 20 CV/CC AMANA n/a Replaced defective LF infinite switch
Felipe T.
DISHWASHER KITCHEN AID JDB1100AWS Replaced defective control panel
Felipe T.
DISHWASHER KITCHENAID KDTE254ESS2 Raised front legs to avoid racks from sliding out
Gabino P.
WASHER MAYTAG MVWX655DW1 Need door broken ; ordrng 1 W11117421 (LID)
Felipe T.
RANGE WHIRLPOOL WFG320M0BS3 Unlocked control bake/broil functions were locked
Felipe T.
RANGE WHIRLPOOL WEE745H0FS2 Unit is not getting 240vac to operate
Jesse F.
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 Adjust freezer door gasket w/heat gun. Also tightened door handles and adjust r/s f.f. door/added shim...; used 1 M0274057 (SHIMS) from stock
Gerry Q.
DISHWASHER WHIRLPOOL KDTE234GPS01 Unit need new motor pump; ordrng 1 W11085683 (pump&motor)
Jesse F.
REFRIGERATOR KITCHENAID KBFS20EVMS11 Found icemaker shutoff arm out of place and adjusted...
Felipe T.
RANGE WHIRLPOOL WEE745H0FS2 Unit is not getting 240vac to operate
Jesse F.
REFRIG/FREEZER WHIRLPOOL MBF1958XES1 "Evaporator frosted. Put through diagnostics, heater came on. Defrost evaporator and replaced defective main control(jazzy)board(in warranty, replaced on 12/27/2018)...; used 1 WPW10503278 (JAZZ BOARD) from stock"
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Adjust freezer door gasket with heat gun...
Clem S.
DRYER WHIRLPOOL WGD92HEFW0 "Found drum touching side panel . Adjust side panel ,test okay"
Jesse F.
REFRIG/FREEZER KITCHEN AID KSSS42QHT00 Dispenser parts broken. O&i parts...please schedule as early as possible...; ordrng 1 W10823377 (mechanism delay) and 1 WP2180226 (bracket)
Clem S.
DRYER WHIRLPOOL CEM2745FQ0 Found unit operation normal . Explain unit voltage is only 210v so unit will not run at 100% heat . Test okay