Local Reviews

Dan Marc Appliance Rated 4.7 out of 5 stars based on 2100 customer reviews

Map of East Brunswick, NJ

Great service, Thanks!




Review of Dan Marc Appliance

Service was great!


Map of Scarsdale, NY

Great Experience




Review of Dan Marc Appliance


Map of Brick, NJ

Rosaria




Review of Dan Marc Appliance

Tyler was very helpful and takes the time to answer all my questions. He even adds information.


Map of New Rochelle, NY

Great Service!




Review of Dan Marc Appliance


Map of New York, NY

Icemaker




Review of Dan Marc Appliance

The second time I've called on Dan Marc for service on older appliances. Edwin is knowledgeable, courteous and has a sense of humor.


Map of Roxbury Township, NJ

Fast diagnosis of problem




Review of Dan Marc Appliance


Map of Freehold, NJ

exellent swervice




Review of Dan Marc Appliance

Vincent arrived right before the scheduled time. He was knowledgeable about the product( Whirlpool range). and was able to impart the necessary information about this new product to us. Vincent made this service call pleasnt..


Map of Princeton Meadows, NJ

Excellent service - rated 5




Review of Dan Marc Appliance

Excellent service - very knowledgeable. The highest rating: 5


Map of Staten Island, NY

Professional




Review of Dan Marc Appliance

Well done


Map of Queens, NY

Great service




Review of Dan Marc Appliance


Great service provider, will always use Dan Marc whenever possible




Review of Dan Marc Appliance

Tech person came on time was very efficient in servicing my dryer. Price is very fair and saved us from buying new machines.


Great service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Leslie




Review of Dan Marc Appliance


Peter




Review of Dan Marc Appliance

Can not rate at this time. Dryer still not working. Technical needs to come back to fix the dryer


Great service and complete job




Review of Dan Marc Appliance

on time and great service.


my lemon of fridge




Review of Dan Marc Appliance

Service tech Wayne made a bad few weeks with my broken fridge better. his attention to detail went above and beyond . mostly you are a number to repair company's bottom line.. not here they employ knowledgeable tech's .Wayne is a valuable asset to the company bottom line they stand behind their work


On time, personable, highly caple




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Had to order a piece and was in fast


Great service Thanks Dennis




Review of Dan Marc Appliance


Ice Machine Repair




Review of Dan Marc Appliance


Horrible follow-up, service and experience




Review of Dan Marc Appliance

We are very frustrated with the service from Dan Marc. The company has shown that they don't follow up on open service calls or provide status on issues. You need to review your policies on checking inventory before bringing it to the customer. Moses came into the house to say he was here and then said he's going to check the part in the van. He then comes back and tells me the part is dented as well and he has to reschedule. Very unprofessional service. I will be recommending that Jenn-Air work with another service provider as Moses had explained that this is the way the process works. I don't care for excuses. After a month we just needed to have a working dishwasher. I would not use your company if there was any option.


Great tech, very knowledgeable




Review of Dan Marc Appliance

Used this company twice. Extremely pleased on both accounts


Great service




Review of Dan Marc Appliance

Very happy with the service


Very good service.




Review of Dan Marc Appliance

Technician Paul educated me about my frig in the process of the call.


Jean




Review of Dan Marc Appliance

Great service, and honesty


Great service




Review of Dan Marc Appliance

Matt was polite and answered any questions we had for him.


Tech Jesse




Review of Dan Marc Appliance

We rate Jesse 5+ stars. The tech before Jesse would get -10. The original problem still exist so we have requested Jesse return next Tuesday to find out why we still have freezing on the top shelf and part of 2nd shelf. We are hoping Jesse can resolve (this will be 4th try to fix) as we are throwing out too many frozen items. Thanks


Adriana




Review of Dan Marc Appliance

Wonderful. Came when expected. Thorough and resolved the issue.


Great service




Review of Dan Marc Appliance

He was excellent tech. Fixed my refrigerator that wouldn't go below 50 deg.


Great Service




Review of Dan Marc Appliance


Dishwasher




Review of Dan Marc Appliance

Great service!


Robert resolves Issue




Review of Dan Marc Appliance

When he saw the SUD message, Robert knew it was a pressure sensor issue. He blue into the sensor tube, clearing it out, and my machine stopped with its F21 drain error code.


Great service




Review of Dan Marc Appliance


Very professional




Review of Dan Marc Appliance

What I thought was a dishwasher motor malfunction turned out to be a spoon stuck in the wrong place. Edwin helped out and did not make me feel like a fool, which I greatly appreciated.


Good service (Would be even better if ...)




Review of Dan Marc Appliance

Good service. Would have given 5 stars if you guys had provided "shoe gloves" for your technicians when they were entering my house.


parts should be checked before given to repair person




Review of Dan Marc Appliance

We had been 2 weeks without a fridge. When the repairman arrived he found that the part he had been given was broken which caused another 4 day delay.


Great and prompt service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Knowledgeable, courteous, efficient.




Review of Dan Marc Appliance

If I need service again, I will ask for him specifically. And wait for him to have room in his schedule.


great service




Review of Dan Marc Appliance


210 Fernwood Drive. Bayville Nj




Review of Dan Marc Appliance

Did an awesome job. Quick and helpful!


Great Service




Review of Dan Marc Appliance


Highly recommend!




Review of Dan Marc Appliance

I have had multiple appliance repair companies with various technicians in my house to repair my oven. Unfortunately, I have had a reoccurring issue. This company and techs were wonderful they took the time to diagnose the oven and worked with whirlpool to trouble shoot...they went the extra mile and it is VERY much appreciated. My oven is under an extended warranty so I can't comment on pricing. Both Eric and Ben were wonderful and informative answered all my questions!


Good job




Review of Dan Marc Appliance

The repairman Jerel Lai was excellent. The only issue I had was that communication was a bit spotty before the repair. I asked Maytag to schedule the appointment in the afternoon but when Dan Marc called it was scheduled in the morning. This may be Maytag's issue not Dan Marc.


Courteous technician solved problem.




Review of Dan Marc Appliance


great service




Review of Dan Marc Appliance


Refrigerator works great now!




Review of Dan Marc Appliance

Fantastic, friendly, thorough and efficient service.


Great service




Review of Dan Marc Appliance

Both times we have used your service the service person was polite and very knowledgeable.


Trevor did ma great job.




Review of Dan Marc Appliance


Mike




Review of Dan Marc Appliance


Jim




Review of Dan Marc Appliance


Great job




Review of Dan Marc Appliance

Very reliable


Not good




Review of Dan Marc Appliance

Scheduling process is the absolute worst I have ever seen.


CC849




Review of Dan Marc Appliance

Technician was prompt and efficient. Found the problem quickly and repair was made same day. I would them again.


Pleasant, respective and knowledgable




Review of Dan Marc Appliance

The technician was pleasant, listened to my problems and immediately diagnosed the problem and addressed it. He was patient and respectable and explain what he was doing and responded to any question or concern I had


The guy that came was excellent




Review of Dan Marc Appliance


3 day wait to fix leaking dishwasher




Review of Dan Marc Appliance

Since dishwasher was leaking i had to turn kitchen water off. I had to wait 3 whole days to get an appointment so i didn’t have use of my kitchen for 3 days which was a major inconvenience. When the technician finally came it was a man named Marc he was extremely personable and addressed my dishwasher issue.


Great technician




Review of Dan Marc Appliance

Excellent Technician!


Very good service thank you




Review of Dan Marc Appliance


Honest and helpful




Review of Dan Marc Appliance

Chris came to take a look at the oven. He was honest about the warranty exceptions and super helpful directing me how to go about still replacing the damaged piece. He was polite and arrived on time.


Good service




Review of Dan Marc Appliance


Aman




Review of Dan Marc Appliance

Gewar service


washer analysis




Review of Dan Marc Appliance


Ronald




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Easy and flexible appointment scheduling, on time, and excellent repair! Thank you!


Great service




Review of Dan Marc Appliance


Great Service




Review of Dan Marc Appliance

Arrived as scheduled, very courteous, corrected problem.


Roberto was an awesome repair man




Review of Dan Marc Appliance

Roberto was great he gave me tips on how to wash explained what he was doing and showed me the issue or problem that needed to be repaired . I will give him a10 on a scale from 1-10 thank you so much.


Expert technician




Review of Dan Marc Appliance

Our technician’s name is Gerry and we are glad he is an expert at what he is doing. He diagnosed and fixed our oven quickly.


Worst service




Review of Dan Marc Appliance


Theo




Review of Dan Marc Appliance

Excellent !!


Poor service.




Review of Dan Marc Appliance

Poor service, had to make 4 service calls and microwave still isn't completely fixed. One of the servicemen had a terrible attitude.


Great service




Review of Dan Marc Appliance


Service was very good. Devise that was installed was faulty. We are finally getting ice one monthe after the original device was replaced.




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Dryer




Review of Dan Marc Appliance


Great service and good knowledge




Review of Dan Marc Appliance

Tyler assessed the problem and was able to fix it in one visit


Galia Quinn




Review of Dan Marc Appliance


Great service!very




Review of Dan Marc Appliance

Very pleasant.


Great Service




Review of Dan Marc Appliance

Great Service


Geida




Review of Dan Marc Appliance


The Service tech was professional courteous and kmowledgeable




Review of Dan Marc Appliance

Lewis I believe was the service tech who was exceptionally good


Disappointed




Review of Dan Marc Appliance

Whirlpool sent out a defective oven panel and will not replace with out a cost of part and labor Never used the oven how can they let this range leave the factory with out Inspecting The Range


Great service




Review of Dan Marc Appliance

On time and thorough.


Great service




Review of Dan Marc Appliance


Prompt Response!




Review of Dan Marc Appliance

Tim was professional and very informative. He assessed the cause of the noise of our refrigerator and performed quick service. Booking online through the KitchenAid website worked flawlessly...


Great service




Review of Dan Marc Appliance

Damian was very knowledgeable and was able to replace a worn ice maker with ease.


Dryer issue




Review of Dan Marc Appliance


Robert




Review of Dan Marc Appliance


Kimberly moton




Review of Dan Marc Appliance


Terrific service




Review of Dan Marc Appliance

Exceptional


Excellent service




Review of Dan Marc Appliance

Wonderful experience. Service provider was knowledgeable, patient, thorough


Great Service




Review of Dan Marc Appliance

Knowledgeable and nice service man


Quick fix by a knowledgeable technician.




Review of Dan Marc Appliance

Quick fix by knowledgeable technician.


On time, efficient customer service and repair knowledge giving by agent!




Review of Dan Marc Appliance


Wonderful experience




Review of Dan Marc Appliance

The repair man was courteous, knowledgeable, efficient, very effective, and very helpful! He also explained the problem to me and how to prevent it from happening again. Thanks!!


Great Service




Review of Dan Marc Appliance

Believe that this is a design flaw and that this condition should be included in the trouble shooting section of the manual. Better yet a red warning sticker beside the on off button would save you guys alot of unnecessary costs


Excellent evaluation of the problem with dishwasher




Review of Dan Marc Appliance

the mechanic did a thorough check of the machine. called the office to see if panel technology could be replaced? i learned that it could not.


great service,technician very friendly




Review of Dan Marc Appliance


H




Review of Dan Marc Appliance

J


Very professional




Review of Dan Marc Appliance

Tech was very nice and patient





Review of Dan Marc Appliance


Very Professional!




Review of Dan Marc Appliance

Marc was knowledgable and professional and had my dryer running in a short time! He had the parts available and went right to work!


Kristine




Review of Dan Marc Appliance


Another Successful Repair




Review of Dan Marc Appliance

This was the service technician's second time to the house. He is very laid back, easy going. He knows what he is doing. He is an excellent diagnostician. I don't think he would ever give up until he solved a washer or dryer issue.


Great Service




Review of Dan Marc Appliance

Phone call. Answered promptly, appointment made and confirmed. Serviceman arrived within the limits promised. All in all an excellent experience.


Outstanding Customer Service




Review of Dan Marc Appliance

Roberto was amazing and patience answering all of my concerns about my whirlpool dryer. Thanks again Roberto my dryer is working.


Custmer




Review of Dan Marc Appliance


great service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Adi Veseli




Review of Dan Marc Appliance


Outstanding Service




Review of Dan Marc Appliance

Best appliance service from initial phone call till Omar , my repairman, completed the job.


best tech ever




Review of Dan Marc Appliance


Dan provided excellent service and was very friendly




Review of Dan Marc Appliance


Washer Repair




Review of Dan Marc Appliance

The repairman found a bad printed curcuit board, but didn't have one on his truck and had to return 4 days later to complete the repair.


A1 Service




Review of Dan Marc Appliance

Technician was courteous, knowledgeable, and fast.


Incompetent repair personnel- not at all satisfied




Review of Dan Marc Appliance

After two service visits totaling $361.41 and a brand new freezer door, nothing has changed. It seems your service staff don't know what to do. I have another service call scheduled for this coming week although, I have no expectations of satisfaction. It appears you make more money on these repeated calls than you would if you actually fixed the problem. Additionally, as you won't give a time window when I can expect your service calls, this will be my third day missing work. I have all KitchenAide appliances so, I called KitchenAide's service number to see if they had any other authorized repair people ion this area that I could call other than Dan Marc and was told "no." I told them I will seriously consider switching brands in the future to not have to deal with Dan Marc. BTW - I checked one star on your rating staff because I couldn't submit this form without checking something. One star is a stretch.


He came very early & made quick diagnosis. Great service!




Review of Dan Marc Appliance


Danny




Review of Dan Marc Appliance


Refrigerator Warranty Repair




Review of Dan Marc Appliance

timely. good communication and fair


Moose




Review of Dan Marc Appliance

I thought he was very good at what he did for us. Thank you for the service we received.


Very helpful! Great service!




Review of Dan Marc Appliance

Elmer was very kind and helpful.


Great service! Very kind and helpful




Review of Dan Marc Appliance

Great service. Very kind and helpful


Dishwasher repair




Review of Dan Marc Appliance


Great service, quick response




Review of Dan Marc Appliance

Quick diagnosis, very knowledgeable.


fixed my problem




Review of Dan Marc Appliance


Fred




Review of Dan Marc Appliance

Great


Fantastic service




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Very good




Review of Dan Marc Appliance


Fantastic company - exceptional techs




Review of Dan Marc Appliance

Dan Marc is a pleasure to deal with. They deliver excellent customer service. Their techs are professional, competent and solve the problem.


Great service, technician went above and beyond




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

He was on time and explained everything


Miscommunication!




Review of Dan Marc Appliance

The first repair man (I believe his name was Louis) came the Friday before Memorial Day. He said I needed a new compressor, but he didn't do "sealed work". He said the part was in stock and he could schedule the repair for Tuesday(the day after Memorial Day) or Wednesday. I told him to go ahead and schedule it for Wednesday since I had to make arrangements to be home and have someone cover me at work. He said fine and put it in his computer for Wednesday. I also told him that the company was calling the wrong phone number - they kept calling my fax machine. He put that in the computer also. On Tuesday I get a call from the repair people saying they were coming on Thursday. I told the man I was told it would be Wednesday , but he said OH NO it will be Thursday. Since I had no choice and all my refrigerated food had spoiled, I said okay. So I had to make another day of arrangements to cover me. (They were still calling the fax machine instead of the main number.) The repairman that came on Thursday was very good. He explained to me that when they put in the new compressor 2 years ago they never cleared the lines so it clogged up with air. The refrigerator is working now and I hope it lasts because I don't want to go through this again!


S




Review of Dan Marc Appliance

Great service


Great service!




Review of Dan Marc Appliance


great service; professional; expediated




Review of Dan Marc Appliance

I know requests are difficult but I had to take a full day off because of the afternoon time slot. I asked for a morning time slot but was not given. My appointment was made 6 days in advance therefore my request should not have been challenging.


PROFESSIONAL




Review of Dan Marc Appliance

karl was a 5 star rep. on time, courteous, exclt knowledge, communicative, followed up to insure my satisfaction.


Awesome service




Review of Dan Marc Appliance

On time, knowledgeable and courteous


Service man who came was very competent, friendly and efficient.




Review of Dan Marc Appliance


Quick Service




Review of Dan Marc Appliance

Serviceman came the day after we made the call. He was knowledgeable, quickly identified the problem and ordered the part. Came back the same week and made the repair.


Poor attitude




Review of Dan Marc Appliance

Really poor attitude


Excellent service




Review of Dan Marc Appliance


John




Review of Dan Marc Appliance


Susan




Review of Dan Marc Appliance

Overall, a good experience. Prompt service, good communication and knowledgeable technician.


Ice maker problem




Review of Dan Marc Appliance


check up




Review of Dan Marc Appliance

My washing machine rocks and it was confirmed this is a normal process for this type of machine. Nothing was actually corrected just confirmed.


Maureen




Review of Dan Marc Appliance

Tim was excellent; parts came in wrong so he had to visit 3x. Not convenient for me or Tim but Tim was highly professional and did a great job.


Great service




Review of Dan Marc Appliance

Service was efficient friendly and professional


Great service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Very professional and knowledgeable


Great service technician!




Review of Dan Marc Appliance

Jason the service technician has been to our house a couple of time to repair a refrigerator. He is Dan-Marc Appliance!


Great srvice




Review of Dan Marc Appliance

Good


M




Review of Dan Marc Appliance


Rose




Review of Dan Marc Appliance

Great service , excellent employee


Amazing service!




Review of Dan Marc Appliance

Service technician was extremely helpful and solved my problem


Very Impressed!




Review of Dan Marc Appliance

Not only was the technician on time and professional, he also helped me understand what and where the problem was and how he was going to fix it. I gotta say, I was skeptical at first when scheduling the appointment but boy am I glad I did!


great service




Review of Dan Marc Appliance


Great person




Review of Dan Marc Appliance

The guy that came provided such great service as well as educational tips on my washer.


Great service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

I was very happy. Very professional staff who you can trust


great service




Review of Dan Marc Appliance

Jason Telesford did an awesome job with the repair of my refrigerator. Very professional and knowledgeable about the needed repairs. Kudos to Jason, great job thanks


Whirlpool refrigerator repair




Review of Dan Marc Appliance

Lewis G. was knowledgable about the product. Made a correct diagnosis of the problem and fixed it. He was very personable and did a great clean up job after the repair.


Great service tech for a faulty refrigerator.




Review of Dan Marc Appliance

Knowledgeable tech.


Great service




Review of Dan Marc Appliance


very pleased with service




Review of Dan Marc Appliance


OK, but did not follow up on damage during delivery




Review of Dan Marc Appliance

Arrived on time for scheduled appointment and returned to correct poor installation of new refrigerator door (replacement for damaged new refrigerator). But original damage to our front door during initial delivery was never addressed or compensated as promised after we reported it. We would have appreciated a follow-up and some small compensation for the damage done to our front door (hinges and hardware were smashed and broken off).


Should have done it.




Review of Dan Marc Appliance

I fixed it myself. The tech said there was fresh mouse droppings. I had Terminix come out and they said they were really old and there no detectable evidence of mice in the house. I’m all good. Thanks


Sony TV




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Very professional and on time


Great service, very personable!




Review of Dan Marc Appliance


Mr




Review of Dan Marc Appliance

I like that Robert is our service guy, he always bring with him a pleasant smile, service is awesome


Dependable service




Review of Dan Marc Appliance

Friendly. Great service. Punctual


Giuseppina




Review of Dan Marc Appliance


Outstanding service!




Review of Dan Marc Appliance

Seamless service from beginning to resolution. Tim was fantastic, took care of my repair very efficiently and did a great job!


Great job




Review of Dan Marc Appliance

Determined the problem was not our dryer but the venting. Suggested we call vent/duct company.. we did, & that was exactly the problem! Good call!


Great Service




Review of Dan Marc Appliance

Dennis was on time and very friendly and helpful


very good




Review of Dan Marc Appliance


Jose was professional and very efficient.




Review of Dan Marc Appliance


Excellent service!




Review of Dan Marc Appliance

Promot, punctual and knowledgeable.


Excellent & Prompt Service




Review of Dan Marc Appliance


Best service ever




Review of Dan Marc Appliance

My experience was excellent


DJD




Review of Dan Marc Appliance

Great service man, Jason


Ariella




Review of Dan Marc Appliance


Excellent Service on New Maytag Commercial washing machine




Review of Dan Marc Appliance

serviceman was great .. the barely used still-on-warranty residential Maytag Commercial washing machine is terrible - zero stars .. it doesnt spin the clothes dry .. too often they are left completely soaking wet and it takes us forever to have the machine spin them more or less the way they should be .. and the serviceman mentioned I am not the lone ranger with this problem .. he electronically reset the machine and we are still having the same problem and i dont think there is a fix .. machine design is apparently defective .. what should we do ?? walter ... WCMozart@aol.com


dryer




Review of Dan Marc Appliance


Excellent service, very knowledgable and pleasant personality.




Review of Dan Marc Appliance


Excellent service




Review of Dan Marc Appliance


Great Service!




Review of Dan Marc Appliance

The gentleman who fixed my freezer was awesome! He had to take the door off & the inside of the freezer was full of frost so he took a steamer & got rid of all the frost & re-installed the door. He was very careful to keep the melted frost off my floor & did an amazing job.


DISHWASHER REPAIR




Review of Dan Marc Appliance

Eric was very friendly and personable. He seemed very knowledgeable about my dishwasher that he was repairing, and he seems genuinely concerned about solving the issue that I have been having with my dishwasher.


Satisfied




Review of Dan Marc Appliance

Satisfied with the service and will use it again when the need arises.


Great service, great technician.




Review of Dan Marc Appliance

Kage was very knowledgable and a master of his craft. He’s a great technician.


Great service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Technician came to look at microwave. He was knowledgeable and easily remedied it. He also as a courtesy looked at all the other appliances and gave me excellent maintenance tips. Overall, excellent experience for my family.


Kevin




Review of Dan Marc Appliance


Mo was great




Review of Dan Marc Appliance


Great Experience




Review of Dan Marc Appliance

Our technician, Louis, was top notch. Knowledgeable, fast and courteous.


Washer




Review of Dan Marc Appliance

awesome services.


great after first tech was horrible..he did the job




Review of Dan Marc Appliance

recommend


Prompt, courteous service




Review of Dan Marc Appliance

If you’re looking for great service just give them a call. Technician was polite, knowledgeable and on time!


Kage M.

Kage M.

WASHER WHIRLPOOL WFW85HEFW1 "Customer concern was unit making a noise when washing towels on a normal setting and keypad not responding checked and found no fault codes also tested the keypad to find everything working as designed , unit went through a test mode and no fault codes came up advise the customer to use the right setting based on the load size, unit is working as designed no repairs at this time"

Near Division Ave, Brooklyn, NY 11211
Damion M.

Damion M.

RANGE JENN-AIR JGS1450DP0 Check range and found oven door liner peeling off pls order thank you...; ordrng 1 W10541911 (BRACKET) and 1 W11025120 (LINER DOOR)

Near Wyckoff St, Brooklyn, NY 11217
Kenly S.

Kenly S.

COOKTOP AMANA AEP222VAW3 check and I did not find anything faulty the cooktop are working well

Near E 82nd St, New York, NY 10028
Ken K.

Ken K.

REFRIGERATOR KITCHENAID KRFF302ESS01 Noise when filling... checked unit found problem with filter

Near Merlin Dr, Washington, NJ 07882
Moses D.

Moses D.

WALL OVEN COMBO JENN-AIR JMW3430DP02 Replaced console and cntrl elec due too error code F6E0. Parts covered under 5 year warranty. Service and labor call back no charge

Near Cooper Rd, Scotch Plains, NJ 07076
Arden D.

Arden D.

REFRIG/FREEZER WHIRLPOOL WRS315SNHM00 "AD. Checked unit, found faulty thermistor. Replaced defective thermistor. Unit ok.; used 1 WPW10383615 ([Alt for W10383615) from stock"

Near Parker St, Newark, NJ 07104
Gerry Q.

Gerry Q.

RANGE JENN-AIR JGRP548WP01 Spark module replaced tested ok. New construction customer move in 6/4/18 ; used 1 WPW10475147 (SPARK MODULE) from stock

Near Evergreen Dr, Caldwell, NJ 07006
Aris S.

Aris S.

WASHER MAYTAG MVWC300XW0 "Found a bad drain pump, install parts test it is working good. ; used 1 WPW10276397 (PUMP ASSY-DRAIN) from stock"

Near Taylor Rd S, Millburn, NJ 07078
Derrell D.

Derrell D.

WSH FRT/LOAD WHIRLPOOL n/a "Found delay wash on unit set at 1hr, will not turn to 0hr. Continues to wash ; ordrng 1 W11201274 (ACU )"

Near Morris Ave, The Bronx, NY 10453
Tim S.

Tim S.

DRYER WHIRLPOOL WED4850HW0 Replaced defective bearing ring

Near Amherst Ct, Glen Rock, NJ 07452
Damion M.

Damion M.

RANGE WHIRLPOOL SVD48600P Check range and found the control bd in back no good fan cant ran need control bd ... But the part is coming up as unavailable...

Near Garfield Pl, Brooklyn, NY 11215
Paul D.

Paul D.

DRYER MAYTAG MGD6630HW0 Checked unit found water in vent removed tested ok

Near 49th St, Brooklyn, NY 11219
Keyel H.

Keyel H.

REFRIGERATOR KITCHENAID KBFS20EVMS8 Clog drain defrost drain install drain tube check ok.; used 1 W10619951 (grommet) from stock

Near Washington St, Hoboken, NJ 07030
Tim S.

Tim S.

WSH FRT/LOAD WHIRLPOOL WFW92HEFU0 F3e1 . Too much soapReset load & go

Near Gabriel Way, Township of Washington, NJ 07676
Eddy P.

Eddy P.

WASHER WHIRLPOOL MLG2000AWW "Unit tub bearings are broken making noise but but basket ASSY is NLA. ; ordrng 1 12002535 (motor,wax) and 1 22002115 (spinner assy w/balan) and 1 22004465 (outer tub) and 1 WP22004325 (cntrl-elec)"

Near E 74th St, New York, NY 10021
Enerve B.

Enerve B.

MICROWAVE JENN-AIR JMW2430DS01 "Checked out the mw,founded the failure of the mountain vibration from the left door hinge.Removed the vibration from the left door hinge,tested bok."

Near Avenue T, Brooklyn, NY 11234
Tyler S.

Tyler S.

DRYER WHIRLPOOL WGD9470WW2 "F70 error code, needs new control. Customer also needs to have venting cleaned, totally blocked.; ordrng 1 WPW10256719 (CNTRL-ELEC)"

Near Highland Ave, Island Heights, NJ 08732
Moses D.

Moses D.

OVEN WHIRLPOOL WFG320M0BS3 "Made checks bottom pan making a thermal expansion sound due to heat, spoke to tech line to document normal operation advised to run self clean to try to stretch metal SR 7725192817. Unit tested ok"

Near Hickory Hollow Ct, Edison, NJ 08820
Stoyan S.

Stoyan S.

OVEN JENN-AIR JJW3830DS01 Order new console f2 e1 error; ordrng 1 W11232121 (CONSOLE )

Near W Stevens Ave, Wyckoff, NJ 07481
Tyler S.

Tyler S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Door ajar light and alarm go off when doors are fully closed, happens randomly usually in the middle of the night. Left hand door liner looks a tiny bit sunk in where it contacts switch. Ordering a shim for that and the door switches which tech can install if he sees fit. However could not replicate the issue, customer is positive they aren’t leaving doors open.; ordrng 2 W10565415 (SWITCH- LI)s and 1 WP2177331 (SHIM)"

Near Ocean Ave, Island Heights, NJ 08732
Kenly S.

Kenly S.

KITCHEN WHIRLPOOL WDT730PAHZ0 parts installed the unit is working well

Near W 186th St, New York, NY 10033
Eddy P.

Eddy P.

WASHER WHIRLPOOL WET4024HW0 Ran test could not get any error code. Instruct customer about selection.

Near E 101st St, New York, NY 10029
Clayton G.

Clayton G.

REF FF BLT-IN JENN-AIR JF36NXFXDE01 Customer states unit doors and drawers uneven. Refer to pictures. Adjust drawer inside. OkCalled techline about the doors. Case#7725188019Per techline installers will need to make sure unit is even due to the fact that door adjustment can only be change by installation leveling. Per techline doors are with in spec mechanically.

Near Cliffwood Rd, Chester, NJ 07930
Enerve B.

Enerve B.

WASHER MAYTAG MVWC6ESWW1 "Checked out the washer,founded the failure of the parts listed below,will order; ordrng 1 WP858416 (SW,ROTARY) and 1 WPW10168257 (SW,CY) and 1 WPW10243947 (TIMER) and 1 WPW10248240 (SENSING S)"

Near W 10th St, Brooklyn, NY 11223
Tim S.

Tim S.

DRYER WHIRLPOOL WGD9750WL1 Replaced defective idler pulley ; used 1 279640 (idler pulley) from stock

Near Cummings Ct, Mahwah, NJ 07430
Aris S.

Aris S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Fixed a noise by the fan motor, vibrating, test it is working good"

Near Ada Dr, Staten Island, NY 10314
Clayton G.

Clayton G.

WASHER WHIRLPOOL WTW8540BW1 Ran self test. Found no fault codes. Units ok. Problem persists. Unit needs lock and control. ; ordrng 1 WPW10619844 (latch) and 1 WPW10643260 (cntrl-elec)

Near Murphy Ct, Vernon Township, NJ 07462
Tim S.

Tim S.

REFRIGERATOR KITCHENAID KSSO42FTX02 Replaced defective service kit

Near Boulevard S, Westwood, NJ 07675
Clayton G.

Clayton G.

OVEN WHIRLPOOL WFG550S0HZ0 Unit had bad door hinges. Replaced door hinges unit tests ok.

Near Lincoln Pl, Newton, NJ 07860
Gerry Q.

Gerry Q.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Wash pump replaced unit tested ok; pckd up 1 W11085683 (pump&motor)

Near Cedar St, Riverdale, NJ 07457
Clayton G.

Clayton G.

WASHER MAYTAG MVWB765FW0 F7e0F0e3F0e5Unit tests ok. Advised customer power loss will cause this. Unit tests ok.

Near Mast Rd, Hopatcong, NJ 07843
Enerve B.

Enerve B.

DRYER GAS WHIRLPOOL WGD75HEFW0 "Checked out the dryer,founded the failure of the parts listed below.installed from t/s and tested ok; used 1 661570 (belt), 1 W10837240 (BRACKET), and 1 WPW10314173 ("

Near Mermaid Ave, Brooklyn, NY 11224
Felipe T.

Felipe T.

KITCHEN WHIRLPOOL JDB1105AWW Ordered hinges and cables; rqstng P&A on 2 WP99003446 (door cable)s and 1 WPW10117484 (support) and 1 WPW10117485 (support) and 1 WPW10118637 (bracket) and 1 WPW10118638 (bracket)

Near Dey St, Jersey City, NJ 07306
Marc M.

Marc M.

KITCHEN WHIRLPOOL JGS1450FS Unit tested & checked door hinge damaged need door hinge to complete repair.W11226493 /door hinge needed to repair door ; ordrng 2 W11226493s

Near Forest Ave, New Rochelle, NY 10804
Tim S.

Tim S.

REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Reconnect defrost system connection Ran test heater ok during testSecured defrost thermistor on evaporator coil

Near Oweno Rd, Mahwah, NJ 07430
Enerve B.

Enerve B.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Checked out the ref,founded the failure of the freezer door gasket and the right track. Repaired the freezer door gasket and cleared the track."

Near Avenue T, Brooklyn, NY 11234
Clayton G.

Clayton G.

DRYER AMANA NED4655EW1 Adjust door catch.

Near Rita Ln, Jefferson, NJ 07438
Damian T.

Damian T.

REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 Replaced ice maker and water valve. Unit ok

Near E 51st St, New York, NY 10022
Paul D.

Paul D.

WASHER MAYTAG MVWB835DW0 Checked unit found rotor making noise will order .customer had authorization last time out for repair ; ordrng 1 W10754161 (motor rotor)

Near 45th St, Brooklyn, NY 11219
Tyler S.

Tyler S.

M/W OTR UNKNOWN UMV1160CS2 "Bottom of mw cavity is chipping badly. Took pic. Customer spoke with Whirlpool before appointment and was under the impression a tech was coming to confirm a failure so he can get a new one. Customer not aware he has to pay a service fee. Not deeming it unrepairable as it can be fixed with touch up paint, but not what customer wants. Called trade partners, no concession given for anything. Not going any further as customer is not paying us for the visit.; O-emld tckt"

Near Webster Ave, Seaside Heights, NJ 08751
Keyel H.

Keyel H.

REFRIG/FREEZER MAYTAG MSD2456GEW Clog drain defrost ice in freezer/ drain.

Near W 34th St, Bayonne, NJ 07002
Stoyan S.

Stoyan S.

DISHWASHER KITCHENAID KUDS35FXSS9 Ck dw Unable to verify customer complaints Unit works as designed Customer have water softener in the house and using pods with softener inside Advice customer to run dw on cleaning with affresh and to change detergent

Near Lower Trail, Franklin Lakes, NJ 07417
Roberto C.

Roberto C.

DRYER WHIRLPOOL ESTATE EGD4400WQ0 "Tested and found broken door switch and burn thermal fuse ,,replace both parts run test ok; used 1 3406105 (SWITCH), and 1 WP3392519 (FUSE) from stock"

Near Sand Rd, Fairfield, NJ 07004
Matt S.

Matt S.

REFRIG/FREEZER WHIRLPOOL WRS321SDHW02 "Customer complaint, fridge rolls forward when opening the doors. Whirlpool sent him some type of wheel chocks that have sticky tape but they wont stick to his wood floor that has a clearcoat finish. I advised him to go buy 3m double sided tape to use on the chocks or some rubber door stops as this is an installation issue/flooring issue and there is nothing i can do about it. See photo."

Near Sweetbay Dr, Toms River, NJ 08755
Matt S.

Matt S.

WASHER MAYTAG MHW3505FW1 New bellow installed. Working properly.

Near Slate Ct, Lakewood Township, NJ 08701
Keyel H.

Keyel H.

REFRIG/FREEZER KITCHENAID KRFC704FPS00 Ice build up on fresh food evap order parts needed. Customer will call kitchen aid.; ordrng 1 W11167902 (EVAP) and 1 W11332011 (CONTROL BOARD )

Near Hastings St, Staten Island, NY 10305
Stoyan S.

Stoyan S.

Kitchen KITCHENAID KDTM354DSS5 "REPLACED DEFECTIVE TRACKS AND ADJUSTER ON UNIT/ CHECKED OK., used 1 w11259785, 1 w11259786 and 1 w10546503 from stock"

Near S Highwood Ave, Glen Rock, NJ 07452
Damion M.

Damion M.

DISHWASHER KITCHENAID KUDE210XSS9 Check dishwasher but upon arrival I’m unable to verify customer complaint I check found no leak but notice cus is using liquid soap and too much instruct cus left unit working has design..

Near Union St, Brooklyn, NY 11215
Jesse F.

Jesse F.

REFRIG/FREEZER JENN-AIR JFC2089WEP1 Checked unit. Gaskets sealing and closing o.k...

Near Prospect St, Westfield, NJ 07090
Enerve B.

Enerve B.

OVEN WHIRLPOOL WOD51ECOHB00 "Installed the parts listed below,tested ok"

Near East 16th Street, Brooklyn, NY 11229
Kenly S.

Kenly S.

RANGE WHIRLPOOL MGR6600FZ1 check and found that the cooktop is a bit peeled and the unit you only have a week that was delivered; ordrng 1 W11032119 (COOKTOP BLACK )

Near W 175th St, New York, NY 10033
Ken K.

Ken K.

REFRIG/FREEZER WHIRLPOOL WRT3L9SZYW00 "Not cooling..... checked unit poor frost pattern, sealed system issue, est min is 700.00"

Near Ridgeline Drive, Washington Township, NJ 07853
Matt S.

Matt S.

REFRIG/FREEZER WHIRLPOOL WRS325FNAM01 Imstalled new diffuser and cleared ice from fc.

Near Forest Ave, Lakewood Township, NJ 08701
Frank C.

Frank C.

COOKTOP JENN-AIR JGC8536ADS Still needs one more part; ordrng 1 74007734 (BASE)

Near Hedgerow Ln, Manalapan Township, NJ 07726
Frank C.

Frank C.

REFRIG/FREEZER WHIRLPOOL WRT311FZDB00 "Noticed condensation on outer cabinet roof. This would indicate a cabinet insulation void. Call into tech line. That want us to replace the freezer door, which I do not believe will solve the issue at all. Ordering door as requested, we will need a concession number first.; ordrng 1 LW10599407 (DOOR), states that autho needed"

Near W Commodore Blvd, Jackson Township, NJ 08527
Keyel H.

Keyel H.

REFRIGERATOR WHIRLPOOL WRT541SZDW00 Washer on fresh food door was missing install washer now opening normal.; used 2 WP487576 (WASHER) from stock

Near Riga St, Staten Island, NY 10306
Jerel L.

Jerel L.

REF S/S 20 CF WHIRLPOOL WRS571CIDM01 "Gasket on FF section damaged. Liner is damaged on door, does not hold gasket to allow for air tight seal. Needs new door. ; ordrng 1 LW10651576 (dor-fip) and 1 WPW10511975 (nameplate)"

Near Purdy St, The Bronx, NY 10462
Eddy P.

Eddy P.

WASHER MAYTAG MVWC200XW2 "Suspension replaced, recalibrated washer, ran test unit working fine"

Near E 108th St, New York, NY 10029
Roberto C.

Roberto C.

DRYER WHIRLPOOL WGD97HEDW0 Replaced control panel / test ok

Near Brookside Terrace, Caldwell, NJ 07006
Frank C.

Frank C.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Unit has low side leak. Needs compressor, evaporator, die drier, compression fittings.. Do not recommend repairing not cost effectivestd refrig sealed sys compressor only (add $75 for freon)"

Near Linden Ct, Manchester Township, NJ 08759
Jesse F.

Jesse F.

REFRIGERATOR KITCHEN AID KFCS22EVMS8 "Replaced shorted icemaker and open water inlet valve...; used 1 W10884390 (ICEMAKER), and 1 WPW10420083 (VALVE-DUAL) from stock"

Near Oakwood Rd W, Watchung, NJ 07069
Marc C.

Marc C.

WASHER MAYTAG MVWC565FW0 Tested unit found shaft of transmission broken off. 2CC on return; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)

Near Poplar St, Ocean Township, NJ 08758
Trevor B.

Trevor B.

REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 TB- Unit has insufficient incoming water pressure due to faulty supply valve. Advised customer to change valve to resolve issue. No other functional issues otherwise.

Near Margo Pl, Hamilton Township, NJ 08620
Jerel L.

Jerel L.

REFRIGERATOR KITCHENAID KBLO36FTX00 Board was faulty. Prescreen sent board. Installed board. Witnessed compressor kick over. Fans running. Allow 24 hours for proper operation.

Near Lord Kitchener Rd, New Rochelle, NY 10804
Kage M.

Kage M.

WASHER MAYTAG MVWB865GW0 "The customer concern was the unit not stating, advise the customer to not over sud the machine unit started and is working as designed no fault codes"

Near E 29th St, Brooklyn, NY 11229
Kage M.

Kage M.

COOKTOP WHIRLPOOL WFG525S0HZ1 "Customer concern was the unit has a stain on the cooktop surface, explained theres no repairs that can be dine after the 30 days unless the unit came like this explained if anything spills on the cooktop to wipe it up right away no repairs to be done at this time"

Near E 12th St, Brooklyn, NY 11229
Felipe T.

Felipe T.

DISHWASHER WHIRLPOOL WDT720PADM1 Replaced defective sump and motor assembly. S61361; used 1 WPW10671941 (PUMP & MOTOR) from stock

Near Sunset Key, Secaucus, NJ 07094
Robert D.

Robert D.

WASHER MAYTAG MVWB755DW1 Unit has communication issue. Console cant hear control. Ordering console and control. ; ordrng 1 W10812424 (CONTROL) and 1 W10914560 (CONSOLE)

Near Elsie Dr, Plainsboro Township, NJ 08536
Kenny G.

Kenny G.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 Found customer had settings way to high explained customer to keep on 4 which is recommended. And wait 24 hrs to adjust.

Near Queens Blvd, Queens, NY 11375
Roberto C.

Roberto C.

DRYER GAS WHIRLPOOL WGD8620HW0 Needs thermistor ; ordrng 1 WP8577274 (thermistor)

Near Park Dr, Livingston, NJ 07039
Trevor B.

Trevor B.

DISHWASHER KITCHENAID KDTE204GPS0 TB- Installed new sump assy. Tests good.

Near Ridgeview Way, Allentown, NJ 08501
Damian T.

Damian T.

DRYER WHIRLPOOL LTG5243DQ3 "Replaced drum belt and tension pulley, rechecked functions and unit tested ok."

Near E 72nd St, New York, NY 10021
Ken K.

Ken K.

REFRIG/FREEZER JENN-AIR JFC2290REP00 "Checked door gasket all ok, replaced FC door switch due to sticking; used 1 12002646 (LIGHT SWITCH KIT) from stock"

Near Larch Rd, Hanover, NJ 07927
Efrain R.

Efrain R.

REF T/M 21 CFFF WHIRLPOOL WRT511SZDW00 Frz dr was not sealing causing condensation in frz snd fresh food. Advised to raise temp too remove all condensation from both section

Near Delaware Ave, Paterson, NJ 07503
Tyler S.

Tyler S.

REFRIGERATOR KITCHENAID KBFS25EWMS8 Installed endcap and pantry lid. Wrong rail ordered. ; ordrng 1 WPW10326469 (RAIL-CENTR)

Near Emberly Rd, Brick Township, NJ 08723
Kage M.

Kage M.

WSH FRT/LOAD MAYTAG n/a "Got a f8e1 and a f8e3 checked and found the unit only has water line connected on the back hot side was capped off explained to the customer it needs to have water at both the valves advise the customer to get a split water line, also advise the customer to use the right amount of soap. Unit working as designed no repairs at this time"

Near W 10th St, Brooklyn, NY 11223
Efrain R.

Efrain R.

KITCHEN KITCHENAID KUDS02FSPA3 Found broken straps .repkace new link assy .tested ok no leaks

Near Long Meadow Rd, Kinnelon, NJ 07405
Roberto C.

Roberto C.

WASHER WHIRLPOOL GHW9400PW4 "Needs water valve leaking inside washer; ordrng 1 8182862 (valve,inlet)"

Near Warwick Rd, Chatham Township, NJ 07928
Jerel L.

Jerel L.

WSH FRT/LOAD MAYTAG n/a Verified voltage from source. Receiving 120V to main pcb. Unit will not power on. Pcb faulty. ; ordrng 1 W11201282 (BOARD)

Near Grace Ave, The Bronx, NY 10469
Kage M.

Kage M.

DRYER WHIRLPOOL WGD85HEFW1 Customer concern was the unit making a screeching noise ran the unit and found no noise when i tested the unit advise customer to not over load the unit . Unit is working as designed

Near Division Ave, Brooklyn, NY 11211
Roberto C.

Roberto C.

DRYER WHIRLPOOL CGM2743BQ0 Clean up lint housing run test ok

Near Mountain Ave, Summit, NJ 07901
Kage M.

Kage M.

WASHER WHIRLPOOL WTW7600XW2 Unit not going into diagnostic; ordrng 1 WPW10211351 (CONSOLE) and 1 WPW10372179 (Main control)

Near Batchelder St, Brooklyn, NY 11235
Efrain R.

Efrain R.

DRYER WHIRLPOOL WGD85HEFWO Found vent issue causing long time drying .shown to customer

Near Ridge Ave, Passaic, NJ 07055
Roberto C.

Roberto C.

WASHER MAYTAG MVWX655DW1 Dead washer lid is lock I will take a picture on return date; ordrng 1 W11116592 (cntrl-elec)

Near Floyd Rd, Verona, NJ 07044
Roberto C.

Roberto C.

WASHER WHIRLPOOL WTW8500BW0 Needs berring loud on spin 2cc; ordrng 1 W10435302 (bearing)

Near Terrace Ave, West Orange, NJ 07052
Tyler S.

Tyler S.

WASHER WHIRLPOOL WTW4950XW3 "Tachometer verification failed, shifter is bad. Checked under unit found gearcase oil all over. Needs actuator and gearcase. Customer declined repair due to cost. Paid service call $122.57 by card."

Near Huckleberry Ct, Brick Township, NJ 08723
Efrain R.

Efrain R.

WASHER WHIRLPOOL CAE2795FQ0 Advise of overloading and off balance load

Near Sears Pl, Wayne, NJ 07470
Efrain R.

Efrain R.

REF BOT/MT 24CF KITCHEN-AID KRFC704FPSOO Customer stated we were here for a dr replacement and the ui assy back late January early February. Wanting to know the status of ordrer. At this time temp ok ui is accepting the commands. Oer lisa stii waiting for door pt was order by sam

Near Ploch Rd, Clifton, NJ 07013
Marc M.

Marc M.

RAN GS 30 CV WHIRLPOOL WFG320M0BS Unit tested and checked top of range cosmetic damage due to. Poor cleaning see pictures grease and food left on stove top rust forming due to cleaner being used to clean stove. See pics ex plained to cx not covered as per keep and care guide.

Near Tiemann Ave, The Bronx, NY 10469
Kenny G.

Kenny G.

OVEN WHIRLPOOL GFG461LVS Found bake electrode is no good will order ; ordrng 1 WP9758079 (igntr-oven)

Near 63rd Rd, Queens, NY 11375
Gerry Q.

Gerry Q.

DISHWASHER WHIRLPOOL KDTE104ESS2 Wash pump replaced from truck stock unit tested ok; used 1 WPW10605057 (

Near Albert Ave, Morristown, NJ 07960
Gerry Q.

Gerry Q.

RANGE KITCHENAID KSEB900ESS2 Light bulb replaced customer had bulb tested ok

Near Koch Ave, Morris Plains, NJ 07950
Robert D.

Robert D.

REFRIG/FREEZER WHIRLPOOL KSF26C4XYY03 Replaced compressor. Unit held vacuum fine. Advised cust to allow 24-48 hours for optimal temps before placing product inside. Collected $421.17 via check

Near Providence Dr, West Windsor Township, NJ 08550
Darren S.

Darren S.

REFRIGERATOR KITCHENAID KRSC503ESS01 Found excessive ice build up in fresh food section.. ; ordrng 1 W10316760 (THERMISTOR ) and 1 W11098695 (FAN ASSEMBLY ) and 1 W11172798 (CONTROL )

Near 78th St, Queens, NY 11385
Efrain R.

Efrain R.

REF S/S 21 CF WHIRLPOOL n/a Unit is making ice cust states not fast enough. Frz fan motor running seals ok at this working ok

Near E 23rd St, Paterson, NJ 07504
Jason T.

Jason T.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Made checks” found defective compressor and or leaking evaporator, ordering parts..; ordrng 1 876764 (VALVE ) and 1 W11209866 (COMPRESSOR ) and 1 WPW10313899 (EVAPORATOR )"

Near Liberty Ridge Rd, Bernards, NJ 07920
Chris H.

Chris H.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "CH - unit has no frost pattern with compressor running. Surface of compressor is extremely hot, condenser is room temp. symptoms indicate low charge, possible sealed system leak. Unit needs new compressor {WPW10507886}, drier {W10843121}, sealed system tech and extra time on return; ordrng 1 W10843121 (DRIER) and 1 WPW10507886 (COMPRESSOR )"

Near Victory Rd, Howell Township, NJ 07731
Marc C.

Marc C.

REFRIG/FREEZER MAYTAG MFI2665XEM7 Frozen drain in freezer i installed drain tube kit defrosted drain hole unit ok; used 1 W10619951 (DRAIN TUBE) from stock

Near Borealis Ct, Lacey Township, NJ 08731
Paul D.

Paul D.

WASHER WHIRLPOOL WTW5000DW1 Check unit found tranny spine worn out washplate also worn out unit doesnt move clothes ; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)

Near Bedford Ave, Brooklyn, NY 11225
Jason T.

Jason T.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Made checks” leveled refrigerator door, advisedcustomer temperatures in the the kitchen 82°, units ok..."

Near Wilson Ave, Edison, NJ 08817
Efrain R.

Efrain R.

WASHER MAYTAG MVWC415EW2 Hums when spin overheating also splutch kit worn out 2cc; ordrng 1 W10182109 (MOTOR ) and 1 W10721967 (SPLUTCH KIT ) and 1 W1158831 (CAP)

Near Wessington Ave, Garfield, NJ 07026
Mike D.

Mike D.

OVEN WHIRLPOOL WEG745H0FS0 Check found broken wire harness replaced found defective control and harness to the valve will order; ordrng 1 W10885069 (cntrl-elec) and 1 W10908899 (HARNESS )

Near Northern Blvd, Queens, NY 11101
Darren S.

Darren S.

REFRIGERATOR KITCHENAID KRBR109ESS00 Found water turned off .. turn on water .. advance ice maker .. water came in .. machine ok...customer instruct

Near Purves St, Queens, NY 11101
Darren S.

Darren S.

REF T/M 14 CFFF WHIRLPOOL n/a Install parts

Near 41st St, Queens, NY 11103
Matt S.

Matt S.

REFRIGERATOR WHIRLPOOL WRF560SEHV00 The mount on the fill cup for the shut off arm was broken and the arm came off. Ordering 4317943 do not have one in van stock right now.; ordrng 1 4317943

Near Huntington Dr, Lakewood Township, NJ 08701
Darren S.

Darren S.

REF BOT/MT 19CF MAYTAG MFF2055FRZ00 Found excessive ice build up in freezer.. remove ice .. install part ..machine ok; used 1 w10902214 (THERMISTER) from stock

Near 53rd Rd, Queens, NY 11378
Moses D.

Moses D.

DISHWASHER KITCHENAID KUDS40FVPA0 Replaced faulty link kit. Spoke to safety 7725062997 said s-code will cover repair for link kit S21614. Also customer needs new console part is discontinued W10249998

Near Good Luck St, Edison, NJ 08820
Efrain R.

Efrain R.

DRYER WHIRLPOOL WGD75HEFWO Vibrating from metal adjust the best i can tested ok

Near Franklin Pl, Wanaque, NJ 07420
Mike D.

Mike D.

RANGE WHIRLPOOL WEG745H0FS0 Check found touch pad not responding replaced new part was defective will order ; ordrng 1 W10728529 (swtch-memb)

Near Northern Blvd, Queens, NY 11101
Stoyan S.

Stoyan S.

RANGE JENN-AIR JGS1450DS1 Replace defective console Test it all op ok

Near Sussex Rd, Tenafly, NJ 07670
Jason T.

Jason T.

72" BM JENN-AIR JFC2290REM00 "Made checks” found defective compressor, order parts..; ordrng 1 876764 (VALVE) and 1 W10507884 (COMPRESSOR )"

Near Portland Dr, Montgomery, NJ 08558
Gerry Q.

Gerry Q.

DISHWASHER WHIRLPOOL WDP320PADS2 Incoming water was cold spray arms cleaned unit tested ok

Near Price Court, Denville, NJ 07834
Darren S.

Darren S.

REF BOT/MT 22CF KITCHEN AID KRFF302ESS01 Found condensation @ diffuser ... adjust temps .. clean condenser ... customer instruct .. machine ok

Near Saunders St, Queens, NY 11374
Efrain R.

Efrain R.

DRYER GAS WHIRLPOOL WGD4800BQ2 Found drum rollers worned out .repkace ok; saved tckt

Near Farmstead Ln, Wayne, NJ 07470
Keyel H.

Keyel H.

REFRIG/FREEZER AMANA ARB9058CW Adjust freezer gasket with heat gun operating normal.

Near Belfield Ave, Staten Island, NY 10312
Darren S.

Darren S.

DISHWASHER WHIRLPOOL WDF518SAHM Found E4 error code ... ran cycle .. found no leaks at this time ..

Near 99th St, Queens, NY 11374
Gerry Q.

Gerry Q.

OVEN WHIRLPOOL WOC54ECOAS03 Unit tested ok tech clear the code and tested ok run self clean twice ok

Near Virgil Lane, Mount Olive Township, NJ 07836
Darren S.

Darren S.

REF BOT/MT 19CF WHIRLPOOL n/a Found no air to fresh food section .. clean condenser ... gasket torn on rite side fresh food door ; ordrng 1 W10383615 (THERMISTOR ) and 1 W10460612 (GASKET) and 1 W10464673 (EVAP FAN)

Near 56th Ave, Queens, NY 11373
Stoyan S.

Stoyan S.

D/WASHER UNDCTR KITCHEN-AID KDTM354ESS3 Drain pump damaged during delivery Replace it Unable to test DW is not installed yet ; used 1 WPW10348269 (

Near 8th St, Ridgefield Park, NJ 07660
Roberto C.

Roberto C.

WASHER AMANA NTW4605EW0 Washer machine check ok ...they needs a plumber water backup from drain hose

Near Broad St, Newark, NJ 07102
Marc C.

Marc C.

WASHER AMANA NTW4516FW2 "2CC on return. Inner drum welds broken outter tub rubbed threw top ring ground away; ordrng 1 285565 (agitator assy,comp) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10913953 (actuator) and 1 W11255272 (GEARBOX) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 1 WPW10531289 (tub ring)"

Near Borden Ave, Asbury Park, NJ 07712
Jose R.

Jose R.

WASHER WHIRLPOOL WTW4955HW1 Found faulty control electric..house power good.; ordrng 1 W11256105 (CONTROL ELECTRIC )

Near Idlewood Dr, Brodheadsville, PA 18322
Paul D.

Paul D.

WASHER MAYTAG MVWX655DW1 Checked unit found drain hose twisted advised customer to replaced hose not manufacture hose

Near West Dr, Brooklyn, NY 11215
Jason T.

Jason T.

REFRIGERATOR JENN-AIR JFI2089ATS0 "Made checks” found defective relay overloaded, replaced defective relay overloaded, tested ok...; used 1 WPW10197428 (RELAY OVERLOADED ) from stock"

Near Montaine Pl, Lebanon, NJ 08833
Kenny G.

Kenny G.

REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Unit complete cooling loss compressor burning hot and no frost on evaporator... will need sealed system repair. Compressor order. ; ordrng 1 W10507884 (compressor)

Near Barclay Ave, Queens, NY 11355
Jerel L.

Jerel L.

72" BM WHIRLPOOL WRF954CIHM00 SR 7725191707.. ran diagnostic with techline. Main pcb at fault. ; ordrng 1 W11099565 (BOARD)

Near Nyac Ave, Village of Pelham, NY 10803
Kenny G.

Kenny G.

KITCHEN WHIRLPOOL MBF1958FEZ01 Found no issues with unit. Working ok

Near 22nd Rd, Queens, NY 11357
Moses D.

Moses D.

RANGE - ELECTRIC KITCHEN-AID KSEB900ESS3 "Made checks marks on cook top not covered under warranty, cosmetic damage. Advised customer on cleaning with affresh cooktop cleaner"

Near E William St, Woodbridge Township, NJ 08863
Darren S.

Darren S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Install parts

Near Margaret Pl, Queens, NY 11385
Marc C.

Marc C.

DISHWASHER WHIRLPOOL WDP370PAHB0 Tested unit found dead wash motor and drain pump grinding; ordrng 1 W10876537 (drain pump) and 1 W11025157 (pump&motor)

Near Village Dr, Barnegat Township, NJ 08005
Robert D.

Robert D.

WASHER WHIRLPOOL WTW4955HW1 "6/25/19 11:32: RD there 6/25 TUE, 11:01 to 11:18,Advised cust on using affresh and where to buy it. There is no issue with unit. Everything test ok."

Near Traditions Place, Monroe Township, NJ 08831
Marc C.

Marc C.

MICROWAVE O.T.R. WHIRLPOOL WMH31017HZ-02 Tested tested unit found lower door switch holder screw pulled out whole could’ve been mis Machined i installed new lower switch holder tested unit ok concession and parts and labor per whirlpool concession number. Wkx5yxwpl1; used 1 WP8206419 (INTERLOCK) from stock

Near Portland St, Barnegat Township, NJ 08005
Jerel L.

Jerel L.

WASHER WHIRLPOOL WFW5620HW0 Spoke to techline. Advised cust to make sure clothes were machine washable. No known issues on model with spinning too fast. SR# 7725192715

Near Birch Ln, Scarsdale, NY 10583
Kenny G.

Kenny G.

REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 Installed all parts good tested ok.

Near 23rd Ave, Queens, NY 11360
Vincent D.

Vincent D.

WASHER WHIRLPOOL WFW72HEDW0 Vd unit needs switch (WPW10448876) 55 hose (W11044558) 20 trap (W10903220) 25 sensor (W11208385) 40)control 350 trip 114.95 labor 135 tax total 799.63 cust declined at this time paid trip 122.57 by check # 528

Near Melrose Terrace, Middletown, NJ 07748
Jose R.

Jose R.

WASHER AMANA NTW4516FW3 "Found inlet valve passing water when not in use..Replaced valve inlet ,calibrate control and tested unit ok..; used 1 W11210463 (VALVE INLET) from stock"

Near Nightingale Rd, Blairstown, NJ 07825
Ken K.

Ken K.

REFRIG/FREEZER WHIRLPOOL KFCS22EVMS4 "IM arm was stuck, adjusted same"

Near Claridge Dr, Verona, NJ 07044
Gerry Q.

Gerry Q.

DISHWASHER KITCHENAID KUDS30IXWH A lot of suds in the water advised customer not rinse dishes with regular soap before going into the unit to avoid suds also door gasket replaced unit tested ok tech advised customer that floor under the dishwasher was wet ; used 1 W10300924 (GASKET) from stock

Near Lookout Rd, Randolph, NJ 07869
Tim S.

Tim S.

REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Compressor seized / w10309988/ Customer calling Lowe’s for new unit

Near Harvard Pl, Fort Lee, NJ 07024
Aris S.

Aris S.

DISHWASHER KITCHENAID KDT3234GBS0 "Check unit is ok, problem is there’s no power to unit, customer need to fixed the power supply and if problem continues then call for service"

Near Edgegrove Ave, Staten Island, NY 10312
Vincent D.

Vincent D.

REFRIGERATOR JENN-AIR JS48CSFXDA Vd unit needs power supply (WP67001360) 245 control (WP67006853) 375 trip 114.95 labor 150 tax total 943.58 cust declined paid trip 122.57 by check #3579

Near Borden Rd, Middletown, NJ 07748
Matt S.

Matt S.

REFRIG/FREEZER WHIRLPOOL WRF555SDHV01 "6/25/19 14:21: MA there 6/25 TUE, 14:03 to 14:18,Adjusted door gasket v Working properly."

Near Greenlawns Dr, Lakewood Township, NJ 08701
Vlad C.

Vlad C.

REF BOT/MT 19CF WHIRLPOOL n/a Reset main control board. Inspected for proper function. Working fine now.

Near Elgar Pl, The Bronx, NY 10475
Tyler S.

Tyler S.

WASHER WHIRLPOOL WTW5000DW1 Found faulty lid lock on unit. Replaced with new one from truck stock and calibrated. Tests good. Cleared lid lock code.; used 1 W10838613 (LATCH) from stock

Near N Hope Chapel Rd, Jackson Township, NJ 08527
Aris S.

Aris S.

REFRIG/FREEZER WHIRLPOOL JFI2589AES "Fixed a Jammed ice maker arn, if problem continues then need to send the ice maker"

Near Armstrong Ave, Staten Island, NY 10308
Brian H.

Brian H.

WASHER WHIRLPOOL WTW7000DW3 Found stored F8E1 error code (Long fill). Inspected pressure hose and pressure switch and found loose connection. Tightened connection and secured with zip tie. Ran diagnostics again and found no faults. Ran spin cycle and tested ok. Unit working ok.

Near Manor Ct, Old Bridge Township, NJ 08857
Tyler S.

Tyler S.

RANGE JENN-AIR JGS1450FS0 "Installed control, oven light fixed. Center fish burner has an issue, flame poofs constantly after it is lit. Called tech-line and tried adjusting burner valve and using burner a couple different ways, still does it. Was advised to replace burner valve. Ordering the orifice holder and burner head to.; ordrng 1 W10552137 (HOLDER-ORF) and 1 W10556376 (BURNR-HEAD) and 1 W11163975 (VALVE-BRNR)"

Near Topsail Rd, Brick Township, NJ 08723
Vlad C.

Vlad C.

WASHER MAYTAG MVWB765FW2 Needs parts...; ordrng 1 W11161960 (AGITATOR (COMPLETE) )

Near Popham Ave, The Bronx, NY 10453
Matt S.

Matt S.

REFRIGERATOR WHIRLPOOL WRT771RWYW01 Ordering a new icemaker. None in van stock. 4317943; ordrng 1 4317943 (icemaker only)

Near Reflection Rd, Toms River, NJ 08753
Dennis B.

Dennis B.

WASHER MAYTAG MHW6000XW0 Db tested unit unit ran to specs unit needed drain clean out

Near Magellan Way, Franklin Township, NJ 08823
Tyler S.

Tyler S.

WASHER WHIRLPOOL WFW94HEAW0 "Needs drain pump. Pump is located in bottom front on this unit, dryer stacked on top. Needs two men. Customer may replace unit, see sticky notes. Paid $122.57 by chk#6152."

Near N Crest Pl, Lakewood Township, NJ 08701
Jerel L.

Jerel L.

REFRIGERATOR KITCHENAID KBFS20EVMS11 Found clogged drain. Removed clog. Installed p trap. ; used 1 W10619951 (grommet) from stock

Near Rivers Edge Dr, Tarrytown, NY 10591
Kage M.

Kage M.

DISHWASHER KITCHENAID KDTE204DSS0 Check and found console not responding customer will not go forward with the repair will replace consul on his own

Near Miller Pl, Brooklyn, NY 11207
Trevor B.

Trevor B.

DISHWASHER KITCHENAID KDFE104HPS0 "TB- Installed new lower rack. No change in issue. Found right side interior of dishwasher tub caved inwards causing lower rack to bind as its sliding in and out. Tub damage happened either from factory or during transport. Unit is brand new never used. Customer will contact selling dealer (Lowe’s) for unit exchange. If dealer is unwilling to exchange unit, then new tub/frame assembly must be ordered to correct issue.; O-emld tckt"

Near Pickering Dr, Robbinsville Township, NJ 08691
Darren S.

Darren S.

REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Found low water pressure from dispenser .. customer instruct to change water filter ...

Near Astoria Blvd, Queens, NY 11370
Aris S.

Aris S.

DISHWASHER MAYTAG MDB4949SHZ0 "Check the door gasket, the cavity, unit is ok, problem is the floor, is no even."

Near Gold Ave, Staten Island, NY 10312
Felipe T.

Felipe T.

OVEN AMANA AGR4230BAW0 Tech line Sr#7725191225. Took pictures of the oven and tech line will submit case to the safety department

Near Carlton Ave, Jersey City, NJ 07306
Tim S.

Tim S.

WSH FRT WHIRLPOOL WFW9351YW00 Standpipe backing up Plumber required

Near Elizabeth Ave, Ramsey, NJ 07446
Vlad C.

Vlad C.

WASHER WHIRLPOOL WTW7300DW0 "Found error code f6 e2. Needs parts...; ordrng 1 W10812422 (CONTROL UNIT ASSEMBLY, MACHINE AND MOTOR ) and 1 W10915405 (HARNESS, UI) and 1 W11089547 (ASSEMBLY, CONSOLE FASCIA)"

Near Monticello Ave, The Bronx, NY 10466
Efrain R.

Efrain R.

DRYER GAS WHIRLPOOL WGD7500GWO Unit came on after 4 time and nothing after that only pt working was the ign called tech support sr7725189810 odering brd hi limit tstat thermistor ; ordrng 1 W1124284 (BRD) and 1 WP3391912 (HI LIMIT) and 1 WP8577274 (THERMISTOR ) and 1 WP8573713 (TSTSAT)

Near Fairview Ave, Cedar Grove, NJ 07009
Tim S.

Tim S.

DRYER WHIRLPOOL WED5000DW2 "Replaced defective belt & idler pulley ; used 1 341241 (BELT), and 1 691366 (idler pulley) from stock"

Near Fairview Ave, Woodcliff Lake, NJ 07677
Aris S.

Aris S.

WASHER MAYTAG MVWC415EW2 "Found a bad door latch, install 2 , test it is ; used 1 W10838613 (LATCH) from stock"

Near USS Connecticut Ct, Staten Island, NY 10305
Sam C.

Sam C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Troubleshoot unit failed on electronic control installed a new board control cycle check; used 1 WPW10503278 () from stock

Near Chelsea Ct, Saddle Brook, NJ 07663
Karl G.

Karl G.

WASHER WHIRLPOOL WTW5000DW1 "KG 6/25 checked washer found tub stuck in sideward position. Tub went off balance causing it to bang around, adjusted tub to proper position. Unit spinning and operating properly.David SR# 7725188802"

Near South St, Summit, NJ 07901
Karl G.

Karl G.

WASHER WHIRLPOOL WTW8000DW0 "KG 6/25 checked unit found washer making grinding and clocking noise when turning. Fastened motor rotor, unit still noisy, needs new transmission replacement. Customer will contact MNF to try and get concession for repair. No additional repairs required at this time"

Near Prospect Ave, Scotch Plains, NJ 07076
Karl G.

Karl G.

WASHER MAYTAG MVWB765FW1 KG 6/25 checked unit found control not responding and lid switch is not engaging to tested unit through diagnostic mode; ordrng 1 W10810403 (lid lock assy) and 1 W11135392 (cntrl-elec)

Near Paff Pl, Scotch Plains, NJ 07076
Karl G.

Karl G.

WASHER AMANA NTW4516FW3 KG 6/25 checked washer found unit not level causing tub to go off balance then stops mid cycle. Water hoses connected in reverse. Customer has to have installation corrected for proper operation. Washer operating as designed

Near Smith St, Perth Amboy, NJ 08861
Karl G.

Karl G.

WASHER MAYTAG MVWC565FW1 KG 6/25 checked unit found power to control bit does not turn on. Needs new control board; ordrng 1 W11162438 (cntrl-elec)

Near Patricia Ave, Woodbridge Township, NJ 07067
Vlad C.

Vlad C.

WASHER AMANA NTW4516FW2 "Reseted main control board. Inspected for proper function. Working fine now. Door lock, Main control board."

Near Randall Ave, The Bronx, NY 10473
Vlad C.

Vlad C.

REFRIGERATOR AMANA ASD2575BRW01 "Needs parts...; ordrng 1 WPW10153550 (EXTENSION, DRAIN FITTING)"

Near Lafayette Ave, The Bronx, NY 10473
Vlad C.

Vlad C.

DRYER EL WHIRLPOOL LDR3822PQ2 Part inst. Inspected for proper function. Working fine now.; used 1 WP3392519 (FUSE) from stock

Near Castle Hill Ave, The Bronx, NY 10473
Chris H.

Chris H.

WASHER WHIRLPOOL WFW8620HW1 "CH - unit has goods issue date of 6/6/19 - unit is iw. Customer states that unit was just installed and after running unit, it shook so violently that it cracked a pipe on the wall behind it. Found top lh shipping bolt was left in during installation - the other three shipping bolts were removed. Unit has cosmetic damage to rear of top panel, and stator motor is binding up when drum is rotated. As this is an installation issue that damagd the unit and caused damage to the customer’s plumbing, and unit is within first 30 days from dop, customer is contacting the retailer to resolve - will call in if unit is not replaced by retailer - if repair is required, unit will need new top {WPW10208373}, stator {W11316054}, and rotor {W11314361}."

Near Bradley Terrace, Belmar, NJ 07719
Vlad C.

Vlad C.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Needs parts... Any time after 9AM. Tech Please call customer twice b4 arrival.; ordrng 2 WPW10120018 (SLIDE, DOOR)s"

Near Castle Hill Ave, The Bronx, NY 10473
Chris H.

Chris H.

REFRIGERATOR WHIRLPOOL GSS30C6EYY02 CH - customer canceled service

Near Grassmere Avenue, Interlaken, NJ 07712
Chris H.

Chris H.

DRYER WHIRLPOOL WGD8500DC4 "CH - found a screw - not from the unit - in blower wheel duct. Blower wheel is broken. Unit needs new blower wheel {WP697772}, motor {W11105178}, and lint screen {W10859086}, extra time on return; ordrng 1 W10859086 (SCREEN) and 1 W11105178 (MOTOR) and 1 WP697772 (BLOWER WHEEL)"

Near Birch Ave, Wanamassa, NJ 07712
Chris H.

Chris H.

DISHWASHER KITCHENAID KDTE104ESS1 CH - customer met me at the door and said that she told WP cust serv that she is unwilling to pay for service and she believes that servic should be covered despite unit being out of warranty. Customer declined service

Near Century Dr, West Long Branch, NJ 07764
Adrian R.

Adrian R.

REFRIGERATOR WHIRLPOOL ED20PKXYW01 "Install the freezer door gasket and the door closer, but the refrigerator door gasket is incorrect need to reorder the refrigerator door gasket ; schdld next appmnt for 6/27 THU !"

Near E Broadway, New York, NY 10002