Local Reviews
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Rosaria - Brick, NJ
Tyler was very helpful and takes the time to answer all my questions. He even adds information.
Ok
Ok - East Orange, NJ
Ok
Brian
Brian - Summit, NJ
Poor
Diane
Diane - Queens, NY
Problem was temporarily resolved. Serviceman was professional and answered all questions. He had to return as water stopped dispensing again. Now it stops working from time to time. There is still a problem.
Mrs
Nicheen - East Brunswick, NJ
Washer repair
Kyle - Ramsey, NJ
the estimate was outrageous. The call took all but 5 minutes and the two guys let me know that the repairs would be over $900. i ended up getting a second opinion and the washer has been repaired for a fraction of the cost that you estimated.
Amazing assistance
Dyaami - Bronx, NY
Mark went above and beyond to fix my oven. He was a problem-solver, tested the options, answered my questions and was willing to do more than expected in order to get my oven functioning. I highly recommend his work and hope he gets a bonus for his dedication. Thanks!!
I'm Happy
Emmanuel - Jersey City, NJ
Jeanette
Jeannette - Freehold, NJ
Overall very positive
Good service
Joann - Mount Pocono, PA
Did not fix the machine after 3 scheduled appointments.
James - Eatontown, NJ
Great service
Shanelle - Brooklyn, NY
Professional... informative, explained everything.
Good service and advice
Robert - Wall Township, NJ
Great Service
Donna - Mount Olive Township, NJ
Great service
Joan - Howell, NJ
Prompt and professional, courteous and efficient
Kitchen Stove
Linda - Raritan, NJ
The tech was very helpful and corrected the problem.
Great service!
Ciro - Lakewood Township, NJ
Good Service, Bad Circumstances
Joanne - Blairstown, NJ
The compressor died on my refrigerator and it was replaced by the tech with one he had in the truck. That compressor also died so we were without a fridge for 2 extra days. Not too happy about that but I can't fault the tech he was awesome.
Milena
Milena - Stroudsburg, PA
Great service ,
Great Service!
George - Manalapan Township, NJ
Dan was very professional and efficient when fixing my dryer. He knew the questions to ask in order to find the true problem. Dan found the problem immediately and gave thorough instruction on preventing this in the future. I would recommend Dan to all my friends and family.
Washer Repair
Anthony - Hawthorne, NJ
The guys were great. They quickly found the problem and fixed it. I'm very satisfied.
Microwave Warranty Repair Service
David - Holmdel, NJ
Horrible service
Lovedeep - Woodbridge Township, NJ
Bought a washing machine from pc Richards and it was not working. Technician only factory reset it and left and machine still not working
great
Barbara - Wall Township, NJ
Gr8 service!!
William - Tinton Falls, NJ
My microwave is working!!!
Professional and efficient
Lorraine - Northvale, NJ
it was great
Carlota - Queens, NY
the service was one of the best
great service
Lisina - Irvington, NY
I was in a bind when our washing machine broke down. Was able to book an appointment online for the following day. I was kept informed as to the arrival time frame of tech and he was able to repair the washer promptly; tech was very helpful, friendly and professional. Thank you!
Great Service/ Low Effort
Lawrence - Watchung, NJ
Jesse was fabulous...diagnosed the refrigerator problem and fixed it fast....most polite.
Excellent Service
Corrie - Andover, NJ
Getting an appointment was quick and easy. The tech was personable and knowledgeable.
Great Service
Anthony - Tinton Falls, NJ
Service person was knowledgeable and did a great job
Fantastic service
Nicole - Hackensack, NJ
The service guy was Great. There is a bright side to a service call- meeting a cool service guy 😁
Misc
Elain - Washington Township, NJ
Great service
Kim - Freehold, NJ
the repair man was very good . Came when he was suppose to and did a great job
Moses was very knowledgeable and professional.
Mary - Fanwood, NJ
Having recently purchased four Whirlpool appliances, I was quite concerned as there were problems with three of them. Moses D. was thorough, knowledgeable and patient as he methodically worked to fix the problems. He is a credit to your company.
Ms Atkinson
Kelly - Queens, NY
still waiting for my receipt besides that everything was great
Great service
Peter - Madison, NJ
Nurse
Brenda - East Windsor, NJ
Awesome
Samuel - Queens, NY
Good service
Ron - New York, NY
Met my expectations. Diagnosed the problem and replaced defective part. Was on time , did the work, cleaned up.
Michael
Michael - New York, NY
Great!
Danielle - Queens, NY
Great!
Great Service!!!!!
Nicholas - Queens, NY
Great service person
Deanna - Jersey City, NJ
Prompt, courteous service professional looked at my washer machine, clearly explained the problem and how to rectify.
Kenny Gonzalez is terrific! Vert,very satisfied. He knew in a second what the problem was.
Elaine - Queens, NY
Yes
Great service, unfair price
Ken - Edison, NJ
Robert, your technician, has been to our home in the past for repairs and is a wonderful man. Always pleasant and helpful. The only complaint I have is on the price. It is far too exorbitant. You charge $115 for the service call, but what is that for, the man to walk through the door? I get it if I decide not to do the repair, but I did do the repair, which was a small, $25 part, which probably should have been $15. Yet, I get a bill for $237, which in my mind, is ridiculous and unfair. The absolute most it should have cost was the $115 plus the cost of the part. I appreciate Robert's service, but this charge was not right or fair.
No sweat Service
"Protomastro - Lyndhurst, NJ
On time. Friendly. Knowledgeable and gave information so I would understand.
Very knowledgeable and courteous
Emilia - Port Chester, NY
Our serviceman arrived promptly and fixed our washing machine within short order
A mazing service and great repair . Refrigerator fixed and working fine. Great price also. Thx
Thomas - Somerville, NJ
Very satisfied with the work done by Jason. He cares to get my refrigerator in top shape.
Rick
Richard - Montvale, NJ
Thanks for the great service!
Johanna Habib - Madison, NJ
Very pleased
Patricia
Patricia - Bridgewater, NJ
Moe
Modestus - Rye, NY
Nice job
Mark - Larchmont, NY
Worst price
Manish - South Brunswick Township, NJ
Charges should be clearly communicated when talking appointments, also labor charges over service fees absolutely don’t make sense
Great service. Very knowledable and courtesy
Anthony - New York, NY
Great Professional Service
Kathleen - Woodbridge Township, NJ
Extremely happy with the tech. He was informative, helpful and professional. I would highly recommend this company to my friends and family.
Angela
Angela - Bernards, NJ
Knowledgeable, polite and got the problem corrected that installers could not
Harriey
Harriet - New York, NY
Pleasant, efficient service. Unfortunately the problem of multiple beeps has no solution as the manufacturer made the mistake of not allowing their elimination.
Great Service!
Chris - Toms River, NJ
Highly recommend... Chris was very knowledgeable, friendly, and helpful.
Great service. Extremely satisfied.
Frank - Old Bridge Township, NJ
Good Service
Esther - Princeton, NJ
Great Prompt Service
Joaquim - Newark, NJ
Awesome service
Amy - West Orange, NJ
This experience couldn’t have been better!
Great service, saved my day!!
Akhilesh - South Brunswick Township, NJ
After being told that my gas range/oven needed replacement I decided to call them and they saved me bucks just by inspection declaring it to be perfectly alright !
William
William - West Windsor Township, NJ
Technician was on time, efficient and courteous. Did job quickly. Great experience.
Time to get part
Tony - Manalapan Township, NJ
I feel a week to wait for a part on a brand new dish washer is a bit too long. I can get the part online shipped over night
Excellent service.
Antonella - New York, NY
Excellent service.
Great service
Govindu - Newark, NJ
Great service
Marylin - New York, NY
Reliable, honest, gets the job done right the first time
Really nice technician
Debbie - New Rochelle, NY
So my technician was really a nice guy, a true professional and upstanding guy. My issue is with the cost of the visit. My oven light wasn't turning on even after purchasing a new bulb. The technician came and basically found out that I had not tightened the bulb in properly. So it was basically an error on my part-- I hadn't screwed the bulb in properly. He was really nice about it. But then the visit still cost me almost $130 ? If seemed rather unfair. He apologised about having to charge me but this is the procedure so I understand just don't think it's fair.
Excellent service
Joann - East Hanover, NJ
Service
Ann - Bronx, NY
Ewin
Edwin - Bronx, NY
Awesome
Great service
Arif - Freehold, NJ
Great 5
Great Service
Joshephine - Staten Island, NY
Very polite and knowledgeable.
Mariana
Mariana - Elizabeth, NJ
Amazing service!
Great Service
Mark - Hamburg, NJ
Great Service
Mark - Hamburg, NJ
Great service
Barbara - Belleville, NJ
very satisfied
Anthony - Staten Island, NY
the tech was very good at explaining what he did and the result of his findings. very good tech.
Great service.
Linda - Freehold, NJ
Vincent was very pleasant and did his job well
Great Service!
Mary - Middletown, NJ
Eric diagnosed the problem - a faulty igniter on the stove - and scheduled a return visit to install the part. He was knowledgeable, courteous, and prompt. He asked if I had any questions or concerns and, before leaving, took a short time to further explain questions that I had on another “covered” appliance. He well represents both Whirlpool and Dan Mark.
Excellent service
Gregory - Ramsey, NJ
Eddy P - A credit to your organization. Excellent service.
Clarence - New York, NY
I have met a number of service people over the years Eddie P. stands out among the best. He is a credit to your organization.
Vincent
Joanna - Hazlet, NJ
I was promised a window of between 6:30 and 9:30 am. Sure enough, Vincent was at my home at 7. He called first to inform he was on his way. He was professional and possessed a wealth of experience. He informed me what he thought the issue was and solved it in a brief period of time. The industry needs more techs like Vincent.
Darren was awesome!
Mary - Yonkers, NY
Darren not only fixed our refrigerator, he went above and beyond in providing great service and expert advice.
Jeff
Jeff - Rahway, NJ
Great service
Pasquale
Panquale - Spring Lake, NJ
Good
Liloutie - Mount Vernon, NY
Yohani
Yohani - New York, NY
Great service, too pricey. Too much for the visit, too much for installation. The customer should be informed at the time of the call of your different fees. The service person was very informative
Great thanks
Richard - New York, NY
They were very courteous and helpful.
Harold - Lincoln Park, NJ
They were also very patient with explaining the problem to us.
Good service and polite technician
Susanne - New York, NY
Excellent service
Bob - Township of Washington, NJ
Good
Yuri - Newark, NJ
I wasn’t home wife was still feel uncomfortable with the stove what I pay for
Dishwasher Fuse
Daniel - New York, NY
Deborah
Mark - Sparta Township, NJ
Great service!!
great
Sandy - New Vernon, NJ
Great service, recommend!
Elaine - Randolph, NJ
We had problem with our new dryer. Dan-Marc service tech came and repair promptly as scheduled! All done at our convenience. So far so good. Highly recommend!
Carol
Carol - Califon, NJ
Great Service,Awesome Price
Josephine - Sayreville, NJ
good prompt service, the technician was very professional. I would have him come back if need be.
Great service
Carolina - Queens, NY
Excellent Service the Best Ever
Michele - Middletown, NJ
I have never received better service This tech came with the experience To and knowledge get this job done I couldn’t believe how quick he did The job. Great customer service I would not only recommend the Company. But hopefully other techs Are trained the same way. Thanks Michele
Great service
Dwain - Queens, NY
Excellent Service
Sandy - Roseland, NJ
Thanks!
Senem - Madison, NJ
Satisfied Customer
Puerto - Bronx, NY
Great service
Charles - Wall Township, NJ
Very informative.
Baseball Dad
John - Point Pleasant, NJ
Professional, Great Service, & Tyler was super nice & answered any questions. Very pleased overall. Thanks
Very dependable
Michelle - Queens, NY
This was a new dishwasher, and the technician, quickly came up with a solution, and assured me that everything was fine, and ordered the spray arm, and I received in a few days, and he showed me how to use or how to maneuver around the item..
Fantastic Service
Clover - East Orange, NJ
He took the time to explain how the machine works. He was a very pleasant gentleman, very patient with a great personality. His employer should be proud.
Eon
Eon - Queens, NY
Excellent service
Amy
Amy - Toms River, NJ
No happy with the service at all. The tech spoke to my husband like he didn’t know how to push a button and then made us feel like we were incapable of doing it correctly. I had to later call to speak to someone bc the problem was never resolved. Thankfully the woman I spoke w was kind and talked me through it and now I have no problems.
Beyond expectations
James - Spring Lake, NJ
Repair representative gave me excellent guidance and a frank assessment, and Declined to charge for the visit. I was gratified and amazed.
Very Professional
Carol - Barnegat Township, NJ
Excellent. Very nice man, very personable and fixed what needed to be done. So far so good 🙂
Excellent !
Carmelo - Bronx, NY
The technician was on time, work diligently and professionally. Did a two man job by himself.
Mrs.
Cheryl - Neptune City, NJ
Great customer service and answered all my concerns.
Great reliable service
Theresa - Hightstown, NJ
micro repair
Leah - Hazlet, NJ
DENNIS AND VINCENT WERE GREAT!!!
Bridgett Webb
Bridgett - New York, NY
Awesome
Great service
Joseph - Monroe Township, NJ
Ok service
Merita - Queens, NY
The issue wasn’t fixed.
Donna
Donna - Staten Island, NY
They called me at 9:10 to tell me that the service man would be there around noon .. and he was on time ... My double oven was not turning on any longer .. he took the oven to apart found the problem repaired it quickly .. Great service !!I thought the pricing is high but why do I know about ovens parts .. FYI they charge for the service call and they don’t take it off the price I would use them again
Great service
Christine - Manasquan, NJ
Great Price
Harshit - Wood-Ridge, NJ
Good experience
Water level in washing machine
Barry Zawacki - Boonton, NJ
Very helpful and patient.
Can't comment on anything bad
Karen - Chester, NJ
Technician found nothing wrong after spending one hour. Never received the automated call before he came, but he did call us. Can't comment on cost since the oven in under warranty - has only been in our house for 1 week
Gas range fixed
Amy - Branchburg, NJ
Technicians were respectful and diligent. They found and solved the problem
Fast, efficient service.
Ralph - Jackson, NJ
Range Fix
Christopher - Irvington, NJ
Keysha
Keisha - Howell, NJ
I had a very pleasant experience. Dan was very professional and courteous.
Honest, thorough technician
Christopher - Queens, NY
Great service!
Sylvian - Ridgefield, NJ
SERVICE CALL
Steve - Port Chester, NY
Great service and quick responding
Christopher - Mount Olive Township, NJ
The Kitchenaid technician worked quickly and completed the job right the first time! Thank you!
Prompt and efficient service
Jeff - Old Tappan, NJ
Workers were on time and fixed my dryer in a few minutes
Very good
Victoria - Somerville, NJ
Great Service
Chris - Pompton Lakes, NJ
Dave
David - Jefferson, NJ
Fran was the best in fixing the problem on my was machine, however wasn’t so pleased that I had to wait another week for my machine to be fixed . If it was a common problem with that brand of wash machine the repair should have the part on his truck, not fault to Frank. Other than that all was great . Thanks !
excellent job
Samuel - Kinnelon, NJ
Very professional and knowledgeable
Judy - Highlands, NJ
Great service!!!!
Edan - Closter, NJ
He had been to our place a few times already. Best experience ever!
?
Tom - East Brunswick, NJ
Great service . Professional.
Great service
Angelo - Stanhope, NJ
Smart, quick and effective
Highland Park Service
Elinor - Highland Park, NJ
Great service
Joanne - East Orange, NJ
Great service
Adriana - Oceanport, NJ
The process was excellent and the service man was friendly and courteous
Repair
Sf - Lakewood Township, NJ
Technician good, overall experience with your company - below average.
Lorraine - Florham Park, NJ
The gentleman who came on 1/26/19 was very polite and friendly. He quickly fixed the problem. I would rate the quality of his service as excellent. When I made the first January appointment with your company, (a technician had come on 11/7/18 to assess the damage, but I didn't have him fix it because I was negotiating with Home Depot about the damage). I told your operator that there were missing screws that would be needed to fix the refrigerator. I don't think he cared about what I was saying because he said something like the technicains would take care of it. When the technicians came on 1/16/19 (forty minutes later than the three hour window I was given), they did not have the screws or paint that was needed. They said that they thought it was the first time someone had come and didn't know what was supposed to be done.They were polite, but they couldn't fix the problem. I had to wait until the parts were ordered and make another appointment and again wait for the technician. Also, your operators were not at all friendly.
Great service
Martin - Queens, NY
Mrs
Jacquline - Nutley, NJ
Great service.
Great service, quick, efficient, friendly
Lil - Liberty, NJ
Excellent service experience.
Ronnie - Staten Island, NY
Kyron was very professional and answered all of my questions. He repaired the stove and left the area clean.
Ralph
Ralph - Sparta Township, NJ
Great service and knowledge
Vivian - Somerville, NJ
Jason diagnosed the problem quickly and found unknown issues.
Great service
Kristoff - Queens, NY
Wayne was professional, courteous, and humorous. Very comfortable appt!
Quick and respectful
Angel/Lisa - Kearny, NJ
The gentleman that took care of our washer came earlier then expected,took care of the problem quick and was very neat. Thank you.
Refrig breakdown. Quick service and quick resolution of problem
Gordon - Hamilton Township, NJ
Trevor very professional and knowledgeable.
VERY GOOD SERVICE
Maria - Monroe Township, NJ
Quick resolution!
Diana - Haledon, NJ
I truly enjoyed having the technician resolve this small issue that caused major delays with me using the appliance. Too bad he didn’t come to my house earlier!
Service is the Best!
Gail - Haworth, NJ
Your serviceman was terrific. He was able to replace all the broken parts and put everything back perfectly! Thank you.
Great service! Repairman very knowledgeable!
Cheryl - Ocean Township, NJ
Good service
Rosalie - Queens, NY
Totally satisfied
Great service
Ricky - Queens, NY
Jr
Joseph - Wyckoff, NJ
Could be better communication from tech to service management to customer. I never received a call that the part was in and could be scheduled for install.
Claudia
Claudia - New York, NY
The service was polite and professional. He went above and beyond and did a great job.
Great Service - and service person (George)
Carole - Queens, NY
George,was on time and very informative and polite. He explained to me what happened. Thank you George.
excellent service ... received great information from tech
Vic - Clifton, NJ
Great Service. Polite and knowledgeable rep.
Alka - Plainsboro Township, NJ
Great experience. He came and identified problem right away. Explained the issue and how I can avoid repeating the problem. Very polite, knowlegable and friendly.
Great service
Janet - Barnegat Township, NJ
Neat, clean and very thorough in fixing our dryer. He was very polite and professional! 😊 thank you so much!
Great Service!
Donna - Westfield, NJ
Technician was very knowledgeable and helpful. Quick to diagnose my problem and resolve it. So happy with the service
The service was great. Second time using them. Price expensive but, you pay for quality.
Glenda - New York, NY
great service
Cheryl - Albrightsville, PA
On time
Gi - Park Ridge, NJ
Excellent service
Mr
Niranjan - South Brunswick Township, NJ
Service is good!
Great Service, Great Communication, On Time, Knowledgeable and Answered Any Questions I Had.
Edward - Mansfield Township, NJ
Can't rate cost/pricing due to being covered under warranty.
Great service and communication!
Lena - Sparta Township, NJ
The company confirmed the day before the window and the technician called the same day when he was in route and was in and out fast due to a loose wire.....
Repair of washing machine
Lenore - New York, NY
Eddie was awesome. Finally able to resolve an issue with my washer that Thad been going on a long time
Milton
Milton - Edison, NJ
Extremely impressed with Moses
Warranty work
Paul - Blakeslee, PA
Great service!
Ron - Upper Saddle River, NJ
Great technician. Professional and pleasant. Replaced part and fridge working fine. Highly recommend
great service
Katherine - Port Murray, NJ
The man was well mannered. And answered all our questions
Willie
Trevor - Vernon Township, NJ
Very good
Tech very polite, personable and respectful of our personal property
George - Cranford, NJ
Thank you
Great service
Edwin - Queens, NY
Knowledgeable
Great service
Rans - Readington Township, NJ
Fantastic service
Sara - Sea Bright, NJ
Eric P was knowledgeable, efficient, and very friendly. I appreciate his professionalism.
Marc was on time, took time to explain the issues and he’s professional.
Pocholo - Little Egg Harbor Township, NJ
Excellent service!
Amazing
Chris - Jersey City, NJ
Great provider
The referigerator has been a problem since we bought it in July. You technicians have been great in trying to solve the issues
Elizabeth - Queens, NY
Technicians are all knowledgeable and courteous.
Service Great, Troubleshooting Was Not
Michele - South Brunswick Township, NJ
I received great service from the technicians but they had to make two trips. My husband followed the troubleshooting information from the web which stated we most likely had a malfunctioning circuit board. He asked the service rep to make sure the technicians had the supplies (new circuit board) with them for our model appliance. Lo and behold, the technician announces in his first visit that the circuit board needs to be replaced by has to order the part. When you know what the issue is 95% of the time and the manufacturer is aware of the issue wouldn't it be prudent to have the part ready before your first visit? The answer is yes it would. This caused me two partial days that I had to stay home from work. Not efficient for the customer - Zero stars for customer service - 4+ stars for the technicians.
Great!
Eliezer - Manalapan Township, NJ
Great experience with Wayne
Ilana - Brooklyn, NY
Service was on time and serviceman very proffesional and knowledgeable. Thank you for a job well done
Vicky - Queens, NY
Warranty pc Richards
Richard - Hamburg, NJ
Clay was an excellent and professional service representative.
Easiest service ever
Eliezer - Manalapan Township, NJ
kenny gonzales is the best
Milly - Queens, NY
Efficient and effective service
ER*Bronx - Bronx, NY
Technician arrived as scheduled. He was personable, efficient and effective. He was knowledgeable, answering any questions regarding the washer. The washer is working as usual. Thank you for your service.
Great
Ellen - Bronx, NY
Really good! Thanks!
Jose R.
COMPACTOR WHIRLPOOL TU950QPXS2 Replaced ram and ram screws..tested unit ok
Keyel H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Unit is not defrosting order parts needed.; ordrng 1 W11196400 (MAIN BOARD ) and 1 W11214887 (UI BOARD) and 1 W11342162 (WAIRE HARNESS )
Jose R.
KITCHEN WHIRLPOOL WDF520PADM7 Replaced faulty sump& motor..tested unit ok
Gabino P.
DRYER MAYTAG MEDC465HW0 2 cct need motor and blower ; ordrng 1 WP694089 (wheel)
Gabino P.
WASHER WHIRLPOOL WFW95HEXW2 Customer need to take out washer is inside bathroom not space isnt not service can be do ..Call the office and give information to loo need to sign waiver customer refuse to sing waivers 3 cct 2 man Drum is onthe Floor Waher big damage to the washer ; ordrng 2 W11266650 (spring)s and 4 W11415987 (SHOCK)s and 1 WPW10241025 (pump-water) and 1 WPW10409998 (tub-outer) and 1 WPW10467168 (hose)
Jason T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced defective ice maker, tested ok...; used 1 WPW10300022 (ICE MAKER) from stock"
Elmer A.
WASHER WHIRLPOOL MVWB855DC4 "Installed console checked operation ok, only 1 console in bin."
Damian T.
REFRIGERATOR KITCHENAID KFIS20XVMS8 Checked and found unit has a defective electronic control board. Ordering control board.; ordrng 1 WPW10312695 (electronic control)
Damian T.
MICROWAVE WHIRLPOOL KMHC319ESS3 Checked and found unit has a defective electronic control board. Ordering control board. ; ordrng 1 W11413135 (MICROCOMPUTER )
Damian T.
REFRIGERATOR WHIRLPOOL KSRB22FKSS03 Checked and found unit has a defective electronic control board and faulty 3in1 hard start device on compressor. Ordering electronic board and compressor assembly. ; ordrng 1 W10309990 (compressor) and 1 WPW10366605 (cntrl-elec)
Gabino P.
WASHER MAYTAG MVWB835DC5 Replace transmission and check ok.
Lewis G.
WASHER WHIRLPOOL WTW8500BW0 Unit had no error codes ran full diagnostics and also rinse drain and spin cycle complete cycle completed no defects found with unit basically needed to be balanced with a level no defects found with unit
Damian T.
DISHWASHER WHIRLPOOL WDF520PADM7 Clients issue is unit not washing items properly. Checked and found water pressure to unit is low due to low water pressure inside apartment kitchen. Advised client to have building management rectify water pressure issue in apartment.
Marc M.
DISHWASHER AMANA ADB1400AGB1 Order dispenser to complete repair .; ordrng 1 WPW10428217 (DISPENSER)
Antonio C.
DRYER WHIRLPOOL MGD8630HC1 Found faulty thermistor ; ordrng 1 W11396709 (THERMISTOR )
Damian T.
OVEN WHIRLPOOL AGG222VDW4 "Replaced oven gas valve, rechecked functions and unit tested ok."
Antonio C.
MICROWAVE WHIRLPOOL KMHS120ESS8 Sr7729587459Found faulty control board; ordrng 1 W11182110 (cntrl-elec)
Antonio C.
WASHER WHIRLPOOL WTW5000DW2 Installed parts Tested ok
Antonio C.
DRYER WHIRLPOOL WGD4815EW2 Checked and found poor airflow on the ventAdvised customer to call a vent cleaning company
Antonio C.
DISHWASHER KITCHENAID KDTE204ESS3 Installed parts Tested ok ; used 1 W10546503 (ADJUSTER) from stock
Antonio C.
N/A ADMIRAL AGD4675YQ2 Replaced rollers Tested ok ; used 1 349241T (roller) from stock
Efrain R.
WASHER WHIRLPOOL WTW8500DW0 Ran unit on rinse and spin too much suds in unit they are using up line 2 in cap of detergent advise two table spoon.
Jesse F.
REFRIG/FREEZER WHIRLPOOL KSSO48FTX03 "Per service pointer W10802724C, replaced main control board assembly. Also replaced evaporator fan motor and freezer thermistor..."
Tyler S.
WASHER WHIRLPOOL WFW5620HW1 "Installed hot valve, tests good."
Clem S.
WASHER WHIRLPOOL WFW5620HW0 "Defective ACU ,order part ; ordrng 1 W11322903 (ACU )"
Marc M.
OVEN KITCHEN AID KFGD500ESS01 Part installed and tested ok.
Clem S.
DRYER MAYTAG LSE7806ACE "Worn clips and broken blower ,order parts ; ordrng 2 WP9703438 (ring-retnr)s and 1 Y303836 (blower wheel)"
Clem S.
DISHWASHER WHIRLPOOL KUDS40FVPA4 "Replaced broken door link ,test good ; used 1 8194001 (Link) from stock"
Moses D.
DISHWASHER KITCHEN AID KDFE104HBL1 Made checks working as design. Tested ok. Advised customer on holding finger over touch button. Tested ok
Clem S.
DRYER WHIRLPOOL WED99HEDW0 "Noisy drain pump a,order part ; ordrng 1 W10837240 (bracket) and 1 W10903190 (pump)"
Clem S.
DISHWASHER KITCHEN AID KUDI01FLSS6 "Replaced door link and remove object trap in sump ,test good ; used 1 8194001 (Link) from stock"
Clem S.
DISHWASHER WHIRLPOOL KUDS03CTBL3 "Replaced part copper tubing leaking ,replaced with flex tube ,test good"
Clem S.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Found gaskets not sealing , adjuster doors a gasket ,test good"
Stan F.
MICROWAVE WHIRLPOOL WMH31017FS0 Found light flicking and time it will stay out will need new switches. Installed new interlocks switches tested ok.; used 1 W11244494 (INTERLOCK) from stock
Eddy P.
DISHWASHER WHIRLPOOL KUDS03FTWH1 Customer will think about the repair and want the office to call him for the bill. Needs control board # WPW10084141 $203.22. Labor $115.00 and trip 143.95. Total $503.19; ordrng 1 WPW10084141 (CONTROL BOARD )
Antonio C.
REFRIG/FREEZER WHIRLPOOL WRB322DMBW00 Installed parts Tested ok
Jesse F.
REFRIG WHIRLPOOL KRSC503ESS00 F.f. evaporator severely frosted over. O&i parts. 2 count on return/unit has to be defrosted. Recheck to see if diagnostics step #7 on 2. Bring booties and aluminum tape. Customer in unit #8...; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Antonio C.
WASHER WHIRLPOOL WFW9550WW01 Unclogged drain pump Tested ok
Jesse F.
WINE COOLER WHIRLPOOL WUW35X24DS02 "Per tech support(SR# 7729517320), replaced main control board. Also adjusted light switch plate..."
Keyel H.
REFRIG/FREEZER KITCHEN AID KRMF706EBS01 "Leak in seal system uv dye drier was already installed check with flashlight and goggles for leak do not see any dye/leak Sr # 7729589275 call Tech line did checks was instruct to flush System with nitrogen, And replace UV dryer Flash system with nitrogen install parts pull vacuum unit is now cooling. Customer not around to sign.; used 1 WPW10143759 ("
Frank G.
WASHER WHIRLPOOL CAE2745FQ1 ALTERNATE PHONE NUMBER **** 973-967-0737Needs drain pump...order pump and return...COIN OP UNITPART COVERED BUT NOT TRIP CHARGE AND LABOR****tenant let me in...no money here....please make sure there is payment before returning ; ordrng 1 WPW10276397 (drain pump assy)
Eddy P.
DRYER - GAS WHIRLPOOL WGD92HEFW0 Installed roller and belt either the pulley ran test dryer is working fine again
Moses D.
COOKTOP JENN-AIR JGD3430BS00 Made checks found valve stuck. Screws broken in the orifice holder and need to be replaced. Ordering parts ; ordrng 1 74007734 (BURNER RF) and 2 74007735 ( BURNER LR&RR)s and 1 74009553 (ORIFICE HOLDER RF) and 1 W10575616 (MANIFOLD ) and 8 WP3368921 (SCREW)s and 1 WP74009336 (IGNITER ) and 1 WP7527P002-60 (ORIFICE HOLDER LR) and 1 WP7527P003-60 (ORIFICE HOLDER RR) and 1 WP7527P031-60 (ORIFICE HOLDER LF) and 1 WP8273062 (SCREW) and 3 WPW10559494 (GROMMET )s
Antonio C.
DRYER ROPER RGD4516FW0 "Found faulty valve ; ordrng 1 279311 (ignitor kit & bracke) and 1 279923 (valve,gas) and 1 WP338906 (sensor) and 1 WPW10328463 (coil-valve)"
Chris H.
RANGE WHIRLPOOL PSEUDO-13579 CH - customer canceled service
Frank G.
LAUNDRY WHIRLPOOL MVWB835DW3 Unit checked out ok...no error codes...smell is possibly coming from the water...customer said smells like rotten eggs at times which leads me to believe there may be sulfur in the water
Moses D.
OVEN JENN-AIR JJW3430DP02 Replaced control panel for error F2E1. Tested ok
Clayton G.
REFRIG/FREEZER WHIRLPOOL WRS588FIHV00 Replaced listed parts. Unit will need freezer door due to wire tearing. 2ct. ; ordrng 1 LW11037733 (DOOR) and 1 LW11038917 (DOOR) and 1 W10873791 (icemaker)
Marc M.
DISHWASHER KITCHEN AID KDTM704ESS1 Parts installed unit tested and checked ok.
Roberto C.
WASHER WHIRLPOOL WFW92HEFW0 Replace pump and pressure switch trst ok
Clayton G.
OVEN WHIRLPOOL WFE505W0HB1 I need to wire harness terminal block and power cord customer will get power cord. 2ct; ordrng 1 W11416047 (MAIN) and 1 WPW10245259 (block-term) and 1 WPW10281322 (connector)
Clayton G.
REFRIG/FREEZER WHIRLPOOL WZF34X20DW01 Unit has leak in case. Low side 17in vacHigh side 35 psi.Case#7729583441Tested all joints with leak fluid. Up light and googles. Per techline unit non repairable.
Lewis G.
REF T/M 20 CFFF WHIRLPOOL WRT311FZDM00 Replaced freezer door and was able to snap in the shelf liner however when customer put items the bracket kept snapping off their order another bracket however it is the door that is defective please review the last picture of the door endcap stays on but falls off when shelf is loaded...... door is already on order for this customer per office Barbara had ordered door today.....part # LW10642554 door fib...; O-emld tckt
Clayton G.
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ00 Replaced all listed parts unit tests ok.
Clayton G.
LAUNDRY WHIRLPOOL WTW7500GW2 9-2Unit has leak at hot water valve hose. Tight hose at machine. Leak stopped. Leveled unit unit checks ok
Jason T.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Replaced defective jazz board, tested ok...; used 1 WPW10503278 (JAZZ BOARD) from stock"
Lewis G.
WALL OVEN WHIRLPOOL WFG505M0BS3 Replaced parts checked off tested unit everything is working exactly how is your unit is repaired...
Lewis G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer stating that there is an odor coming from the water dispenser customer had ordered water filters from Amazon which could possibly be the only cause of water coming out cloudy and with some type of odor,.... no defects found at all with the refrigerator water is dispensing properly and is making ice properly advise customer to get new filters from the Home Depot or Lowes instead of Amazon......."
Marc M.
DISHWASHER KITCHENAID KDPM604KPS0 Unit tested and checked discovered that water leaking from inlet valve explained to cx that It is a install issue and that the technician did not cause issue that she had definitely a install issue. valve not correctly connected to water line.SEE PICS.
Efrain R.
WASHER MAYTAG MVWB835DW1 Needs control and water calve; ordrng 1 W11024149 (CONTROL ) and 1 W11172234 ( ALVE)
Efrain R.
RANGE WHIRLPOOL WGG745S0BB2 Unit working ok also took temp ok.
Efrain R.
WASHER WHIRLPOOL WFW6620HCO Replace bellows ok.
Efrain R.
DISHWASHER WHIRLPOOL KDTM354ESS2 Replace new water valve ok.
Efrain R.
KITCHEN WHIRLPOOL WDTA 50SAHZ0 Needs lh and rh hinges lh wp8534854 105.79 rh wp8534853 105.63labor 95.00 od s/c 125.76 customer will get back to us
Frank G.
WASHER WHIRLPOOL MVWB765FC3 Replaced defective agitator according to Whirlpool and checked
Elmer A.
WASHER WHIRLPOOL MHW5500FW1 "Damaged bellow customer calling Maytag for concession, must bill trip $125.76; ordrng 1 WPW10237499 (bellow)"
Elmer A.
DRYER MAYTAG MGDB955FW0 "Sr#7729584466 damaged duct,pulley thermostat & thermal cut off.; ordrng 1 279640 (pulley,idler) and 1 W11129538 (duct-air) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse)"
Elmer A.
DRYER WHIRLPOOL GEW9250PW0 Installed thermal fuse checked operation ok.; used 1 WP3392519 (FUSE) from stock
Elmer A.
DRYER WHIRLPOOL WGD5600XW0 Installed belt checked operation ok.; used 1 661570V (BELT) from stock
Stan F.
RANGE - GAS KITCHEN-AID KFGC506JSS00 Customer see prob on iPhone dont know what temperature from probe called techline check for any error codes also did a video chat will order a new probe; ordrng 1 WP9755542 (probe-meat)
Elmer A.
WASHER WHIRLPOOL WFW95HEXL2 "Installed switch ,flow meter,pump & bellow."
Moses D.
RANGE KITCHEN AID KHMS2050SSS2 Wave guide cover was not ordered. Ordering w10282660. ; schdld next appmnt for 12/30 WED !
Elmer A.
WASHER MAYTAG MVWB980BW0 "Installed tub checked operation ok.,customer will contact office for payment."
Stan F.
MICRO OVEN KITCHENAID KMHC319ESS3 "Found magnetron burnt hole Thur wave guide will need new mag,cap,diode,and wave guide called safety sr#7729560088 customer to purchase new microwave.unable to get Thur safety told customer to call safety"
Stan F.
DISHWASHER KITCHEN-AID KDTM354ESS2 Found water is going into dishwasher possible something was under float area causing no water wash motor is good reset control board.ran at normal start up water is going into dishwasher unit is now working.
Moses D.
OVEN JENN-AIR JJW2830WP02 "Use R251BD for rack kit. Replaced upper and lower cooling fans, for F8E1 error code. Tested ok ; used 1 W10811020 (BRACKET) from stock"
Moses D.
RANGE WHIRLPOOL WEG750H0HZ0 Replaced faulty control panel. Tested ok
Tim S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Requires specialist 3- count bad compressor. Seized; ordrng 1 WPW10507886 (compressor)
Jesse F.
REFRIG/FREEZER JENN-AIR JF36NXFXDE01 "Replaced secondary inlet valve. Found no water flowing to unit/instruct customer plumber needed to repair. Customer has concession, JU1C3U1APL2..."
Tim S.
DRYER - GAS WHIRLPOOL WGD9550WW2 "Pls order; ordrng 2 279640 (pulley,idler)s"
Jesse F.
REFRIG/FREEZER KITCHEN AID KRFC704FPS00 "Defrost f.f. evaporator. Repaired and replaced parts per service pointer W11329116C, s-code S27311..."
Tim S.
RANGE KITCHENAID KSGG700ESS1 Pls order ; ordrng 1 WPW10634271 (glass-door)
Tim S.
RANGE WHIRLPOOL WFG525S0JZ0 Replaced defective clock
Tim S.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced defective ice maker; used 1 4317943 (ICEMAKER) from stock
Tim S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 WTZLK00APL1. Bad motor pump ; ordrng 1 W11085683 (MOTOR PUMP )
Tim S.
DISHWASHER WHIRLPOOL KUDS35FXSS5 Requires tub replacement due to spot weld breaking at top of tank to hold wash tube ; ordrng 1 W11177741 (GASKET) and 1 WPW10511199 (tub-dishwr) and 1 WPW10780877 (pump&motor)
Tim S.
M/W OTR KITCHENAID n/a Requires extra man 2- count; ordrng 1 W10561770 (capactr-mg) and 1 W11230995 (MAGNETRON ) and 1 W11256462 (DIODE)
George T.
REFRIGERATOR AMANA AF12539ERM01 Left side door liner caved in not activating door switch.I played some material with white duck tape to temporarily make it work till we return with a door.; ordrng 1 13107322SQ (dor-fip ss)
Tim S.
MICROWAVE O.T.R. MAYTAG MMV6190FZ3 Called tech line as instructed. Sr7729585534. Techline said no look up for this model that end in 4Just up to 3. They suggested to send this to research with Whirpool because tech told whirlpool thatChamber 2 times attempted repair did not fit well had to fabricate. Still vibrating. Left receipt with customer Customer will call Maytag customer service Customer declined any more repair on unit
Jason T.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Made checks found kink in main water, straighten main water, tested ok, also adjusted wiring harness ice maker & and instructed customer that if the problem process that they will have to replace the main water line with copper..."
Felipe T.
MICROWAVE IKEA IBMS1455WW0 "Replaced defective button and also ordered turntable shaft ; ordrng 1 W10911403 (TURN TABLE) and 1 W11126044 (SHAFT 17.10), used 1 W11116990 (BUTTON 17.63) from stock"
Felipe T.
M/W OTR MAYTAG n/a "Replaced defective interlock switch and main fuse ; used 1 W10138793 (FUSE THERMAL 8.62), and 1 W10727360 (SWITCH 4.33) from stock"
Felipe T.
RANGE WHIRLPOOL WFE320M0ES2 "Replaced defective terminal block and nut; used 1 W10245259 (BLOCK TERMINAL), and 3 WP3400029 (NUT) from stock"
Felipe T.
DISHWASHER WHIRLPOOL WDF520PADM3 Apt 2111. Unit needs heater replaced pn# W10518394. $43.42+ 85 Labor. Customer will call us back once estimate is approved to order part
Frank G.
WASHER/DRYER WHIRLPOOL CGT9100GQ1 End users creating an oversudsing conditions...advised Exxon on detergent dosing and rinsing methods before use.
Frank G.
WASHER WHIRLPOOL MVWX655DW2 Needs cold water side of inlet valve cleaned out....also water pressure has to be turned up...advised customer about the well pump...
Karl G.
REFRIGERATOR WHIRLPOOL MFX2570AEM3 KG 12/23 checked unit found ice maker has big clump of ice and water leaks from dispenser when not in use. Needs new ice maker and water valve; ordrng 1 W10882923 (icemaker) and 1 WPW10349187 (valve)
Karl G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "KG 12/23 sump did not have main wash motor included, reordering complete sump motor.; ordrng 1 W11085683 (pump&motor)"
Karl G.
WASHER AMANA NTW4516FW3 KG 12/23 checked washer through diagnostic mode no error codes stored. Reset control through calibration mode. Washer fills and spins properly. Operating as designed
Karl G.
DISHWASHER MAYTAG MDB8959SKB0 KG 12/23 Check dishwasher found water inside not draining remove drain pump and unclog broken item inside drain unit draining and operating as designed
Jose R.
WASHER AMANA NFW5800HW0 Found faulty control console and dispenser leaking; ordrng 1 W11325578 (cntrl-elec) and 1 W11465532 (DISPENSER )
Karl G.
REFRIGERATOR WHIRLPOOL WRS315SNHW KG 12/23 Check refrigerator Fong door not sealing properly adjusted door for unit to close and seal both doors closing opening and ceiling as designed refrigerator operating properly
Stan F.
DISHWASHER WHIRLPOOL KDTE234GPS0 Found wash motor bad will need wash motor.dishwasher was never used customer just move in dishwasher never ran .; ordrng 1 W11085683 (pump&motor)
Frank G.
WASHER WHIRLPOOL WTW5000DW3 Needs lid/latch assembly...; used 1 W11307244 (LATCH) from stock
Vincent D.
REFRIG/FREEZER JENN-AIR JF42NXFXDE02 Vd unit needed freezer ice bin led (W11462342) and right bottom refrigerator led ; used 1 W11462342 (LED) from stock
Roberto C.
WASHER WHIRLPOOL WTW7000DW4 Replace pump test ok
Vincent D.
DISHWASHER AMANA ADB1400AGS1 Vd tested unit found no codes and unit completed diagnostics no issues and running as designed could not duplicate issue at this time
Stan F.
RANGE WHIRLPOOL AER6303MFS1 Installed control board and left front element tested ok.
Jose R.
DISHWASHER WHIRLPOOL WDT705PAKZ0 Tested unit found fault codes..advised customer to use rinse aid ..unit ok
Stan F.
DISHWASHER KITCHEN-AID KDTM354ESS1 Found wash motor humming will need wash motor.; ordrng 1 W10805015 (pump&motor)
Marc C.
DISHWASHER MAYTAG MDBH955AWW Tested unit door light broken also has bad motor need to CC on return; ordrng 1 6-919922 (wash motor) and 1 WP10130695 (LATCH) and 1 WP6-917025 (gasket) and 1 WP6-919539 (seal kit-) and 1 WP99002659 (impeller) and 1 WP99002987 (screw)
Trevor B.
DISHWASHER JENN-AIR JDTSS244GS0 TB- Ran diagnostics and found no functional issues. Dispenser and all other operations working as designed.
Kenny G.
DRYER WHIRLPOOL WGD75HEFW0 Found dryer has a broken belt. ; ordrng 1 3387610 (Drive belt)
Kenny G.
WASHER WHIRLPOOL WFW6620HW0 Found unit operating as designed. No issue found
Adrian R.
DRYER AMANA NGD4655EW2 "Check and found that the dryer door wasnt closing properly. Align the dryer door, leave closing properly."
Damion M.
REFRIG/FREEZER WHIRLPOOL WRT111SFDM02 Check refrigerator and found faulty evaporator fan motor broken cover...I defrost ice built installed parts instruct cus left unit working has design...
Jose R.
WASHER WHIRLPOOL WFW85HEFC1 Found dispenser drawer and handle tads broken..; ordrng 1 W10783724 (handle) and 1 WPW10365885 (drawer)
Jose R.
WASHER MAYTAG MVW7232HW0 File# 7729587826 Found code F0E4 water temperature spin issueTested water valves and thermistor okNeed to replace main control electric ; ordrng 1 W11419171 (CONTROL ELECTRIC)
Dennis B.
DRYER MAYTAG MEDX655DW1 Db unit needs timer ; ordrng 1 WPW10642928 (timer)
Eric P.
WALL OVEN KITCHEN AID KEBS209BSS01 Ep-installed thermal fuse. Tested for heat. Machine functions as designed
Jason T.
WALL OVEN KITCHEN AID KRSC503ESS01 "Made checks found defective main board & thermistor, ordering parts..; ordrng 1 W10316760 (THERMISTOR ) and 1 W11172798 (CONTROL BOARD )"
Marc C.
ICEMAKER WHIRLPOOL WRF989SDAM01 Tested unit defective icemaker grinding icemaker flapper assembly not ceiling and built up with mold major issue sealed system leak freezer in the 20s causing ice to melt customer does not want unit fixed do not order parts do not order parts; ordrng 1 WPW10577864 (door-ice) and 1 WPW10764668 (ice maker)
Tyler S.
MICRO OVEN WHIRLPOOL WML55011HS4 "Unit needs new mounting nuts, they are busted. And cabinet is defective where mounting nuts get held in. Order mounting nuts and cabinet, allow extra time.; ordrng 2 W11122643 (NUT)s and 1 W11379317 (CABINET)"
Vincent D.
RANGE GAS WHIRLPOOL n/a Vd unit needs glass (W11176456) 340 handle (W10894054) 80 screws (W11428245) x2 10 each trip 117.95 labor 140 tax total 744.20 need info forwarded to susan for aproval
Efrain R.
DISHWASHER WHIRLPOOL KDTM354ESS2 Needs both adjusters have only in truck stock; ordrng 2 W10546503 (ADJUSTERS )s
Jose R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Install upper rack adjuster..tested ok
Dennis B.
RANGE JENN-AIR JGS1450DP0 Db installed parts tested unit unit ran to specs customer states unit was flush with the wall but gas line is in the way put it as close as i could
Tim S.
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Worn pls order; ordrng 1 W10856583 (gasket-dor)
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ00 "TB- Installed new control, diffuser, and control. Tests good."
Stoyan S.
OVEN JENN-AIR JJW2830WS00 Lower cooling fan not spinning Order new; ordrng 1 WPW10273666 (blower)
Kage M.
WALL OVEN JENN-AIR JGRP430WP01 Checked and found faulty gas solenoid; ordrng 1 W11239228
Paul D.
RANGE WHIRLPOOL WFE505W0JS0 Unable to determine which element is bad due to limited tools. Ordering burners with sensors and control; ordrng 1 W10823729 (elmnt-surf) and 1 W11171119 (elmnt-surf) and 1 W11314391 (cntrl-elec) and 1 WP8273992 (elmnt-surf)
Tyler S.
OVEN JENN-AIR JJW3830WP02 Assisted CH with two man.
Tyler S.
DISHWASHER KITCHENAID KDPE234GPS0 "Installed latch, tests good."
Chris H.
OVEN JENN-AIR JJW3830WP02 "CH - installed new upper oven appliance manager - tests good. Customer paid balance of $313.86 by credit card, ref# 3519797944"
Tim S.
M/W OTR MAYTAG MMV6190FZ3 Assisted on repair
Vincent D.
REFRIGERATOR WHIRLPOOL WRS586FIEM04 Vd unit needs door (LW10795740) 1100 trip 117.95 labor 140 tax total 1447.91 Vd cust declined at this time collected trip 125.76by cc #
Tim S.
WASHER WHIRLPOOL WFW85HEFW1 Replaced defective bellow
Tim S.
MICROWAVE KITCHENAID KMHS120ESS4 Replaced defective switch ; used 1 W10269457 (MICROSWITCH) from stock
Stoyan S.
DISHWASHER WHIRLPOOL KDTE334GPS0 Replace broken tracks Use s22916 code for repair ; used 1 W11259786 (TRACK) from stock
Tim S.
LAUNDRY WHIRLPOOL WGD4850HW0 Repaired start knob
Omar S.
DRYER WHIRLPOOL MDG20PRAWW1 Pass diagnostics test instruct costumer not overload dryer in order to work as designed.
Tyler S.
WASHER WHIRLPOOL WFW87HEDW "Unit is a WFW87HEDW but cannot make out if the engineering code is 0 or 1 at the end because M/S has been erased by water on unit. Enough of seriel is visible to see it fits service pointer for a new control. Also needs a drain pump. Two men and extra time, unit is stacked. Ordering two controls and we will return the one we dont use.; ordrng 1 W11029153 (CNTRL) and 1 W11096963 (CNTRL) and 1 WPW10605427 (PUMP)"
Roberto C.
DRYER WHIRLPOOL MHW5500FW1 Replace pump test ok
Vincent D.
OVEN WHIRLPOOL KDRS463VSS02 Vd unit needs control (WPW10298119) 375 switch membrane (WPW10116104) 250 trip 117.95 labor 140 tax total 941.45 cust declined at this time collected trip 125.76 by check # 5080
Stoyan S.
M/W OTR MAYTAG MMV6190FZ3 Helper completed
Stoyan S.
MICROWAVE JENN-AIR JMC2430IL02 Trim cover under console was dented Repair it Test it all op ok Part is not covered because is cosmetic not a functional part.
Trevor B.
COOKTOP WHIRLPOOL JGC3536GS01 TB- Assisted JX. See JX notes.
Vincent D.
DISHWASHER KITCHENAID KDTE234GPS0 Vd installed part tested unit ran to specs
Lewis G.
REFRIG/FREEZER WHIRLPOOL MFI2570FEZ01 Replaced both door gasket and also tightened up freezer door handle for customer unit is repaired
Vincent D.
DISHWASHER KITCHEN AID KDTE104DSS0 Vd tested unit found no issues at this time unit running to specs collected trip 125.76
Vincent D.
REFRIG/FREEZER WHIRLPOOL KBSN608ESS01 Vd cust advised they have a contract with wpl advised cust they need to contact them
Lewis G.
REF S/S 21 CF WHIRLPOOL WRS331SDHM00 Replaced icemaker assembly only and advise customer takes 12 to 24 hours to start producing ice unit is repaired.
Omar S.
WASHER WHIRLPOOL MVWP575GW0 No water leak found at this time..
Gerry Q.
RANGE JENN AIR JGS8850ADQ Unit s working ok tech unable to found any problem with unit but the display board is very dim due to years wear and tear customer son was very negative with service at time of first service call customer stated that oven was not heating tech check for oven bake igniter and notice that was ver weak due to use all this years unit is 15 years old bake ignite was replaced tested ok customer son is questioning why service call and labor are charge separately
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRT314TFDW Vd found unit in a kiddie academy commercial setting advised cust unit is not covered and ext warr voided
Gerry Q.
DISHWASHER WHIRLPOOL WDT720PADM2 Pump cleaned unit tested ok
Eric P.
BUILT-IN M/W WHIRLPOOL KMBD104GSS01 Ep-installed all parts. Customer will monitor operations
Gerry Q.
RANGE KITCHEN AID KSGB900ESS Rails replaced on lower drawer unit tested ok
Marc M.
DISHWASHER WHIRLPOOL KDFE304DSS "Unit tested and checked track replaced and tested ok.; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Tyler S.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM04 Unit needs new icemaker.; ordrng 1 4317943 (ICEMAKER)
Gerry Q.
MICROWAVE JENN-AIR JMV8208CS Base replaced unit tested ok
Lewis G.
REF S/S 22 CF WHIRLPOOL WRS322FDAM04 Replaced icemaker assembly only water was dispensing fine from unit advised customer to at least let 24 hours pass before starts making ice unit is repaired....
Eric P.
REFRIGERATOR WHIRLPOOL KUDF204EPA00 Ep-confirmed condenser and evap fan function. Found cap covering drain tube in rear of unit. Removed and water poured right out
Eric P.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "Ep-unit has faulty filter housing, possibly damaged by previous service. Will not eject filter. Would need (1) W10844267 housing,(1) extra time. Customer contacting whirlpool. Trip collected by check"
Tim S.
WASHER WHIRLPOOL WFW8620HW2 F4e4 requires extra man 2- count; ordrng 1 W11384426 (HEATER) and 1 W11439664 (ACU)
Tyler S.
REFRIG/FREEZER KITCHEN AID KRFC704FSS00 "Allow three job counts on return. Ordering dual valve, pressure regulator, and cooling duct gaskets which are missing from left hand door.; ordrng 1 W10786952 (REGULATOR) and 1 W11194380 (VALVE) and 2 W11227369 (GASKET)s"
Dennis B.
DRYER WHIRLPOOL MGD7230HW0 Db tested unit unit ran to specs could not duplicate at this time
Jesse F.
REFRIGERATOR KITCHENAID KRMF706ESS00 "F.f. evaporator extremely frosted over(see picture on SD-Mobile). Per service pointer W11092686F, special code S16360, O&i parts. 2 count for defrosting...also change defrost time, customer will pay on return...; ordrng 1 W11087438 (motor-evap) and 1 W11256332 (COVER) and 1 W11457241 (PAN KIT)"
Eddy P.
WASHER WHIRLPOOL CAE2745FQ1 Inlet valve ran test unit is working fine office charge customer for the repair