Local Reviews
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Rosaria - Brick, NJ
Tyler was very helpful and takes the time to answer all my questions. He even adds information.
Great service and our repairman was the best!!
Patrice - Westfield, NJ
it was perfect!!
Easy and Great Service
Lisa - Manasquan, NJ
The visit from the tech was the day prior to Christmas, he was on time (early in fact) and he checked out my washing machine but never made me feel like he was in a rush. I appreciated his feedback as well as, what he explained about the machine.
Super Nice and super Efficient
Sally - Pocono Summit, PA
We were very happy with the quick response to our appliance problem. The repairman was so nice and kept us informed as he worked.
Problem still exists after 2 visits
Amy - Branchburg, NJ
The stove top still has the gas smell
Jenn Air Pro Line 48" Range Griddle Repair
David - Chester, NJ
Stan was great!!
Very professional
Lou - South Plainfield, NJ
Great service
Judith - Mount Arlington, NJ
Timely and efficient
Mr
Eli - Fair Lawn, NJ
Awesome
Good job
Batya - Mamaroneck, NY
Great service
Karen - Manalapan Township, NJ
Called on Friday, here on Monday. Received call Monday said he would arrive between 11 and 2:00 arrived at 11.30. So happy didn’t have to sit around all day. Serviceman was very kind and polite. Thank you again.
Great service very professional
Katherine - New York, NY
Very professional
good on yime visit
Cledne - Queens, NY
Service person very professional
Jacqueline - Roxbury Township, NJ
Service
Geri - Monroe Township, NJ
very professional
Eneida - Staten Island, NY
Sam is great!
Deborah - Wayne, NJ
Knowledgeable technician, very nice and great to work with
Calm, polite service person!
Karen - Los Angeles, CA
Felt comfortable and service made sure to check everything!
Broiler still not working
Gary - West Orange, NJ
Broiler still not working
very satisfied with service
Joan - Howell, NJ
great service!
Cynthia - Tinton Falls, NJ
very prompt, efficient, knew what what he was doing.
excellent service
Gary - Franklin Lakes, NJ
could you please ask tech that was at my house to call me 201-852-6000 gary anytime want to ask him a question about unit operation thank you
awesome price
Elizabeth - Millstone, NJ
only negative couldn't service product immediately. had to wait for part. Otherwise service was good.
Very satisfied
Lynda - Rutherford, NJ
Gentleman was on time, called 1/2 hour before coming. He checked everything and was honest about it not being worth it to fix it. I appreciated his honesty
Parks
Eon - Queens, NY
Service Representative was very professional and responsive.
Professional, courteous Tech
Thomas - Queens, NY
Great Service - too high price to just come and look at appliance
Kevin - Keyport, NJ
the service was veery good
Rudolph - Yonkers, NY
the technician was ultimate pro.
Maria
Maria - Linden, NJ
Professional and knowledgeable
Alex D - Westfield, NJ
Jason was professional and knowledgeable. Within minutes he assessed the issue with my freezer and immediately began to fix the issue. Not to mention he was nice to my dogs. Very happy with the service. Thank you.
Mr
Vincent - Monroe Township, NJ
Excellent service!
Adolfo - Dumont, NJ
Our brand new Maytag washer broke and we are very happy he was able to fix it!
Replaced probe in oven
Mary - Queens, NY
Didn't improve the operation of the oven. Suggest not offering 50/50 chance to other customers. We paid for getting rid of your old stock for no benefit to us. Ratings are due to company policy NOT the service person!!!!! Not sure this feedback is what you want but you stated you'd love the feedback!!
Wonderful service
Claudia - Point Pleasant, NJ
Tyler was wonderful - efficient & pleasant. He was able to diagnose the problem and repair my dishwasher. He returned when he promised he would. I was very pleased with Tyler's professional behavior.
Friendly, Great Service
Clark - Westfield, NJ
The repair person was friendly, efficient and did a complete fix of our KitchenAid dishwasher
Good service technician
Vera - Wayne, NJ
We have had an ongoing problem with our dishwasher. Jerry was sent by Dan MARC To repair the dishwasher. He was a pleasure to deal with. He was knowledgeable. He was a true gentleman
Excellent service!
Rochelle - Demarest, NJ
First rate service company and it’s service man. He was pleasant, knowledgeable and diagnosed the problem immediately.
Excellent Service
Rocio - Queens, NY
Very nice gay, faster and excellent job
Wow! Great!
Kristina - Stafford Township, NJ
Friendly technician, great service
Service on a 6 month old gas range. Tech was knowledgeable and courteous. Unfortunately it is a manufacturing defect that the markings on the knobs to
Michelle - Sayreville, NJ
Tech was courteous and knowledgeable and ordered the right parts and replaced. However scheduling department not that good.
Altay
Altay - Warren, NJ
Great technician. AWFUL pricing.
Scott - New York, NY
Dishwasher repair
Jerry - New York, NY
Very good service
Mitchell - Westfield, NJ
Technician came within specified time and had my washing machine working in no time!
Wonderful service. Jason is a winner!
Lillian - Mount Arlington, NJ
Reliable!
Linda - New York, NY
Dishwasher Repair
Barbara - Plainfield, NJ
Excellent repairman. Courteous and very efficient. Please send him again if I ever require service
Annette
Annette - South Amboy, NJ
Very professional
Great service on a Saturday, ordered part and installed asap.
William - Tenafly, NJ
Pleasant fellow.
Paul
Paul - Old Tappan, NJ
Good
Paul
Paul - Old Tappan, NJ
Good
Great service!
Lauren - New York, NY
The technician was knowledgeable and courteous.
Horrible
Kathleen - Haworth, NJ
Where is the experience of my life. After months still waiting to have fix
whirlpool oven
Dawn - Stroudsburg, PA
Jose has been wonderful, arriving on time, is courteous, kind and knowledgeable. However, after 4 attempts (by Dan Marc) and one by Heller's Gas company to repair this oven, it is still not working correctly and Whirlpool is still refusing to stand behind their product.
Susan
Susan - East Brunswick, NJ
Great service, fair, knowledgeable and honest.
Great service by Moses the tech
Inna - Staten Island, NY
Moses was great!!!! He knew exactly what to do and how to diagnose the problem.
Timely, Friendly, Helpful Service
Cynthia - Princeton Meadows, NJ
This refrigerator repair was as good as it gets: on-time arrival, and friendly, competent service. We are very grateful.
Nice rep but idiotic procedures
Robert - Bridgewater, NJ
First we call Kitchen Aid to have our sink disposal repaired and wait a week to get someone out. The Kitchen Aid rep had no clue about the product or the warranty. It took a week to get the repair rep out. The repair rep shows up, looks under our sink and says "I'm not a licensed plumber". My reaction is why would they send someone to repair our disposal that is not familiar with plumbing?? Thankfully I was home and not my wife so I spent all of 2 minutes removing the disposal. The rep looks at it and says "It needs to be replaced". "Not sure why they didn't just send me out with one". Then he proceeds to tell me it will be another week until the new one comes in and he can to deliver it. I questioned why he had to deliver it since if they could ship it I wouldn't have to wait a week to have him come back and I will be installing it anyway. He said they will not deliver it and that's how they do it. So now I have to deal with a smelly sink that constantly clogs for another week during the Christmas Holiday so he can drop it off on Christmas Eve. This has to be the most inefficient idiotic way of doing business that I have ever witnessed. Why pay a guy to drive somewhere to repair something he cant repair or even replace? If my wife was home he would have had to have made two return trips since my wife would not have removed the disposal!
Great service
Saul - Millburn, NJ
Good service, Good People
Russell - Fanwood, NJ
Induction replacement
Nanci - Wayne, NJ
Great service
Charlene - East Stroudsburg, PA
Awesome service
Great service man
Michelle - East Stroudsburg, PA
maytag
Marianne - Toms River, NJ
the service man was very good, However I am not happy with the self clean, It is misleading , this is not a self cleaning oven, all it does is steam. I never would of purchased this if I knew this wasn't a self cleaning oven
Joanne
Joanne - Port Chester, NY
Very happy with service
Alfredo
Alfredo - Kearny, NJ
Professional and knowledgeable
Marva
Marva - Edison, NJ
Great service
Maytag was her repair, again
William - Stafford Township, NJ
First, the best investment I made with this washer is the extended warranty. This is the fourth time it needed to be repaired in less then two years. My only problem was the comments by the technician. He stated “found kinked drain hose and straighten kink”. My problem with this is the link was cause by the previous technician when he came to make the repair and pulled the washer out from the wall and kinked the hose on the dryer that was next to the washer. So the way I see it, this problem was cause by your last technician.
Dishwasher repair
Gerald - Freehold, NJ
Vincent was on time polite and professional... I would recommend his services
GREAT SERVICE PERSON
Fred - Fair Lawn, NJ
Carol w
Carol - Hillsborough Township, NJ
Frank was helpful with the information that he gave me.
Al
Albert - Union, NJ
service rep. Punctual and very informative.
Great service.
Donna - Freehold, NJ
Vin was very helpful n polite.
Poor Quality Control
Frank - Rye, NY
We had a Freon leak in our refrigerator. The first technician did not properly check his work and did a poor job soldering, which led to another immediate leak and another week without a refrigerator. The second technician did a good job and was honest about the problem with the first fix. There should be protocols in place to test the equipment before the technician leaves to avoid this happening in the future.
Good service
David - White Plains, NY
tech was very friendly and knowledgeable
Excellent service, professional and friendly
Yvette - Hazlet, NJ
Reliable service
Lauren - New York, NY
Very pleased and wouldn’t hesitate to recommend.
great service
Karen - Holmdel, NJ
Great
Steven - New Rochelle, NY
High Tech with Great Service
Lester - Franklin Township, NJ
Jason's service was exceptional.
Quick and friendly service
Antonio - Kearny, NJ
Would use again. Highly recommend.
Great service
Mr Joseph Twersky - Passaic, NJ
Friendly and knowledgeable
Rosita
Rosita - Queens, NY
It was a pleasure meeting your technician.he came on time and did the job perfectly thanks.
Great job!
Bob - Fanwood, NJ
My dishwasher would stop intermittently. I had two other repair companies tell me they couldn’t find a problem. Dan-Marc found a motor code issue and replaced the motor. Now it runs perfectly!!
Awesome service!
John - South Plainfield, NJ
The service technician was excellent! He solved my issue in no time. He was professional and knowledgeable.
Great Service; Knowledgable Technician
Mona - Franklin Lakes, NJ
Problems solved! Stoyan was knowledgable; resolved my issues and did a great job explaining everything to me.
great service, polite, respectful, helpful
Joseh(Joseph) - Long Branch, NJ
Maureen
Maureen - Elmwood Park, NJ
Jim
James - New York, NY
Well done
Alex - Scotch Plains, NJ
Solid service, each time.
Good service
LC - Howell, NJ
Kenny G is friendly and knowledgeable of his job and the price is reasonable.
Veronica - Queens, NY
I will be comfortable to refer friends to Dan Marc Appliance any time,
Excellent service
Richard - Lacey Township, NJ
Your Tech was excellent and resolved our problem.
Annoyingly unable to plan time of service
Susan - Mamaroneck, NY
No way to pick a window of service time . Only set up the day. Had to cancel at least once before that time worked . No way to request. Annoying and disrespectful of my time
Quick response to repair request and good service
Susan - Warren, NJ
The technician is responsible and professional. I’m glad to call them.
Punctual
Todd - Trenton, NJ
Very nice and cut to the chase and fixed our appliance
Great
Bill - Raritan, NJ
Great
Great service, friendly technician
Barbara - New York, NY
Fast service for warranty work.
Polite prompt serviceman
Eleni - Palisades Park, NJ
Great serviceman
Michelle - New York, NY
Ronald
Ronald - Fanwood, NJ
Maytag refers them so you know they have to be excellent
Repair of Jenair Stove top
Shlomo - New York, NY
Excellent technician, w/ excellent work ethics. Thank you
Great service personnel , long wait for computer
Lori - Clifton, NJ
Gabino and his partner provided great service. Waiting a week to get the computer replaced was a long time considering it was a week wait for the first 10-minute service visit to determine the computer needed to be replaced. It was clear on the initial phone call that the outlet had power yet there was nothing happening with the washer panel. The computer should have been ordered at that time so that it was available with the service personnel at the first visit. The washer was only 4 months old - disappointing that there was an issue, but it was covered.
Jenn Aire Repair
Brenda - Montville, NJ
Great tech
Good.
Judith - Somerville, NJ
Only comment- I did not receive heads-up call before he arrived.
Thank you, Kage!
Dorothy - Queens, NY
Excellent Service
"Morristown - Morristown, NJ
Clayton advised me of the nature of the problem. Ordered the warranty replacement part. Scheduled a return date and completed the repair. Dan Marc also honored the manufacturer's warranty service agreement. Thanks for a job well done
Know it all - did nothing on 12-17-18
Michael - Bronx, NY
The gentleman who showed up on Monday 12/17 did not listen to a word my wife and I said about the issue with the Kitchen Aid refrigerator. He took internal readings of the fridge and freezer compartments and said there was nothing wrong. I asked him to open the back and check it and he indicated that he knew these appliances and left. Needless to say I had to have them come back and Dan Marc sent a much more reasonable technician who removed the back and indicated that the evaporator fan and condenser fan were dead and needed to be replaced. Now I have no refrigerator for the holiday as it will take several days to get the parts.
Great service
Eilleen - Millburn, NJ
He did an great job. We were very appreciative.
Service experience
Marvin - Tinton Falls, NJ
Great service with incredibly knowledgeable technician!
Great service!
Farida - New York, NY
Swash repair
Patricia - New York, NY
Timely and courteous service and very knowledgeable and my Swash fixed and working perfectly! Thank you!!
good
Paul - Edison, NJ
The appointment took several days to schedule. Your representative was very professional and courteous. The smell of an overheating motor stopped two days before your man arrived, but I wanted to be sure there was no residual problem.
Lynne
Lynne - Metuchen, NJ
Service reps very professional courteous and helpful
Karen - Wayne, NJ
Prompt responsive and informative
Great service
Violet - Brooklyn, NY
Excellent and professional service!!
Great service
Cynthia - Cranford, NJ
Whirlpool oven
Zlatko - Wayne, NJ
Excellent service
Angel - Eastchester, NY
Terrible service
Inam - Bronx, NY
We were supposed to get an in home call but the man never showed up to my home only called to ask questions. He’s getting paid to make a visit so we can acknowledge the issue of my appliance but chose to do it his own way and never even put in the notes for us to call back from,
Great service
Janet - Holmdel, NJ
Happy with the service
Sandra
Sandra - Brooklyn, NY
My refrigerator is still not working. Since this the Christmas holiday weekend the Maytag warranty department is close. I called your office to find out if another service call would have to done I was told a very quick yes and they hung up. My refrigerator has been out of service since November. I thought once the parts were replaced that everything would be good but no .
Rob
Robin - Clifton, NJ
Speedy accurate diagnosis
nice
Towne - Cliffside Park, NJ
ok
Jen
Jennifer - Howell, NJ
Jasmine
Jasmine - Queens, NY
Very professional & efficient work
Charlotte & William - Norwood, NJ
Awesome service
Mike - Middletown, NJ
tech was excellent!
Arnold - East Brunswick, NJ
Good service
Swati - New York, NY
Efficient and did a good job of replacing the valves on my stove.
Stress free service
Ryan - Freehold, NJ
Mrs
Meital - New York, NY
Great service
Terrible service!
Antonio - Hillside, NJ
If can go the a little beyond your duty at least make sure your duty is made to completion. The whole experience has been a head ache. Another day of work lost on my side. Not happy!
Response from Dan Marc Appliance:
The d/w was sitting in the living room, uninstalled. We are not installers, and your Lowes contract would not allow us to perform that type of duty. We're sorry you feel the tech didn't satisfy you as you would've hoped, but we have guidelines and procedures that we must follow.
Great professional service
Dominick - New Milford, NJ
excellent service
Kathlym - Jersey City, NJ
. Great Service
Gina - Queens, NY
Awful service
Fran - Scotch Plains, NJ
Service was awful, the first service visit the technician didn’t even open the door to see what was wrong with it. He indicated I needed three parts. I took another day off of work for his second service call at which point he said he could not open the door. He left with no resolution and I never got any call back or any query from the company. I would not recommend this company ever for service
Great Service
Beverly - Queens, NY
Matt is great
Diane - Toms River, NJ
good service
Augustine - Queens, NY
he was on time and very knowledgeable
Terrific service
Adam - Summit, NJ
Excellent overall service, very knowledgeable, easy to work with.
Dryer
Jeff - Livingston, NJ
Excellent work and prompt
terrific service, support and know-how
Gillespie - Chester, NJ
Great service
Latoya - Brooklyn, NY
Excellent and fast.
Great service
Prachi - West Windsor Township, NJ
Trevor was very helpful
Vincent is polite, courteous & efficient
Benjamin - Fair Haven, NJ
Service how it should be
Now refridge working fine !!!!!!!
Edith Nathanson - New York, NY
excellent technician Very caring and patient!!
Service tech very good. Took s while to get parts.
Jospeh - Seaside Park, NJ
Very good service thank you
Barbara - Cliffside Park, NJ
Gets the job done
Justin - New York, NY
Gets the job done.
Good tech
Leonard - New York, NY
Great job
Denise - Queens, NY
Very good information very pleasant person
Maytag
Victor - Randolph, NJ
Really nice guy. Addressed the problem quickly. Answered all my questions.
Diane - Manchester Township, NJ
Daniel
Daniel - Roselle, NJ
Very professional got the job done fast
grest Service
Michelle - Mahwah, NJ
Jean
Jean - North Arlington, NJ
Very good
Excellent service
Saed - Staten Island, NY
Omar a true gentleman and professionalism at its best
Great Service,
Daniel - Brooklyn, NY
Great service
James - Totowa, NJ
Great service friendly
Great service
Aida - Hamilton Township, NJ
Fabulous service!!!!!
Mary Ann - Montville, NJ
Annette
Annette - South Amboy, NJ
Awesome service
Elizabeth
Jeffrey - Stafford Township, NJ
Repair went well , technician was very nice . He did an awesome job ! Very pleased !!
Maryann
Maryann - Manchester Township, NJ
Great set
Friendly and professional
Patel - Newark, NJ
Good service
Richard - Queens, NY
Awesome
Patricia - Staten Island, NY
Whirlpool oven
Zahava - Long Branch, NJ
Eric was knowledgeable efficient and completely professional His ability to solve the problem quickly was much appreciated
Nic
Michelle - Yonkers, NY
The fire department and Con Edison said I had a gas leak the service rep said no I did not and should get a plumber to put a longer hose. I stood a bit concerned because 2 out of 3 said I had a problem. I called a plumber and had a new hoses installed.
Great Service
Catrice - Bronx, NY
In time and fix the problem in minutes
Great service
Atin - North Brunswick Township, NJ
Great job
Jeanne
Ronald - Livingston, NJ
Polite and efficient
Paul - Princeton, NJ
The service technician was polite and efficient.
Always great service!
Shawn - East Stroudsburg, PA
We have used Dan-Marc on at least a dozen occasions, and have always been satisfied with their service.
good customer service
Nayera - Tinton Falls, NJ
Excellent Service
Great Service
Joan - Hartsdale, NY
Darren called when he was on his way, showed up on time and was very nice. He explained to me what the problem was and fixed it pretty quickly. I was very happy with the service.
Madden
Nessa - Rye, NY
Awesome service
Gina - Bronx, NY
Awesome and very knowledgeable
Rodolfo - Nanuet, NY
Kate provide great service.
Tonya - Brooklyn, NY
Kage was very prompt, competent and very professional.
Washer machine
Edward - Warren, NJ
Very nice man. Good service
Great service
John - Harrison, NY
Great service
Stan Deserves a Promotion and a Raise!
Laura Goldzung - Mount Olive Township, NJ
It's always a pleasure to see Stan. He is professional and knowledgeable, an effective problem solver, and a friendly and courteous person. He works quickly and efficiently, and knows precisely what to do to resolve the problem at hand. Stan is the best!
Howard
"Bldg - New York, NY
Appoint was over an hour and a half late. Never got a call
Great service
Anne - Ridgewood, NJ
105 tournament drive in Monroe nj
Gerard - Monroe Township, NJ
Not at all satisfied. Technicians left screws out after reinstalling. No idea where they go.
Jose R.
WASHER MAYTAG MVWB835DW4 Found long drain code..improper drain hose install..instructed customer asper owners manual..stand pipe needs to be 39in from ground up..clear code and tested unit ok.
Damion M.
RAN GS 30 SC WHIRLPOOL WFG515S0ES0 Check range and found faulty broiler draw glides broken so the draw coming off track need part ....pls order thank you...; ordrng 2 W10807828 (glide-drwr)s
Stan F.
RANGE WHIRLPOOL WFE320MOEWO Found right side switch bad .stay on high; ordrng 1 WP3149400 (switch-inf) and 1 WPW10434452 (switch-inf)
Felipe T.
DISHWASHER WHIRLPOOL WDF130PAHS0 Unit needs drain pump replaced. Customer declined estimate
Moses D.
DISHWASHER JENN-AIR JDB8200AWS1 "Made checks found upper rack and cupshelfs rusting, spoke to safety team and the will send out parts to customer, when customer gets parts they will call us to schedule for install. ; saved tckt"
Frank G.
WASHER WHIRLPOOL WFW9550WW00 A lot of soap suds in machine...suspect oversudsing. Use less soap...ran unit through cycle with extrarinse
Elmer A.
WASHER WHIRLPOOL WTW4855HW1 Recalabrate checked operation ok.
Kenny G.
WASHER WHIRLPOOL WFW5620HW0 Found user interface did not want to power on when I attempted to start unit. This is not normal. Defective UI. Will order and replace ; ordrng 1 W11294803 (cntrl-elec)
Damion M.
DRYER GAS WHIRLPOOL WGD6620HC1 Check dryer and found unit working fine has design but customer concern with the discoloration of the heat vent from the fire I spoke with mike who said that ‘s cosmetic not functional instruct customer left dryer working has design...
Sam C.
REFRIG WHIRLPOOL WRB322DMBB00 "Found unit overheating condenser clogged and evaporator fan motor failure,removed freezer door,cleaned condenser installed new evaporator fan motor cycle check; used 1 12002744 (evap fan) from stock"
Sam C.
72' BM JENN-AIR JFC2290REP00 Found damage pin on liner that hold crisper frame pictures on file called tech line to documented # 7727299294
Efrain R.
REF FF BLT-IN KTICHEN AID KSS 42FMS01 Replace new im tested ok .; used 1 4317943 (ICEMAKER) from stock
Paul D.
COOKTOP WHIRLPOOL WFG975H0HZ0 Found the overlay didn’t come with panel need to reorder part . Customer needs part asap ; ordrng 1 W11280096 (panl-cntrl)
Sam C.
REFRIGERATOR WHIRLPOOL JFC2290REP00 Installed new door mullion and gasket heated and lube it cycle check
Efrain R.
N N MVWX500XW0 Duplicate call sent by contract company/ parts on order for this customer/ see 854138/ close out ticket
Efrain R.
RAN GS 30 SC WHIRLPOOL WFG525S0HW Level unit and adjust burners ok.
Clayton G.
DISHWASHER WHIRLPOOL WDF560SAFM1 Replaced seal. Unit tests ok. standard labor 0<300
Tim S.
DISHWASHER WHIRLPOOL WDF520PADM7 Back in December control board was changed/ Customer left house allowed tech to finish visit / Called tech support / Sr# 7727296326/ Need parts that failed/ WPW10653840 Door latch / W10906426 Control board/ Customer declined repair
Wayne L.
WASHER WHIRLPOOL MHW6630HW0 Check unit steam setting was active and it brings normal cycle time up; cancel steam settings and unit went back to normal settings; instruct customer how unit works unit working fine
Wayne L.
DISHWASHER WHIRLPOOL MDB7751AWW Check unit instruct customer to get rinse aid for better drying results unit working fine
Dennis B.
KITCHEN WHIRLPOOL WDF560SAFM0 Db installed parts tested unit unit ran to specs
Vincent D.
DISHWASHER MAYTAG MDB8969SDM0 Vd found wheel came off and landed on heater advised cust they will have to pay for parts and labor and they said they will replace on there own
Clayton G.
WASHER WHIRLPOOL WFW6620HW0 Unit needs rotor and stater as well as main control. Unit will not spin. Two counts on return both washer and dryer need to be moved; ordrng 1 W11314361 (ROTOR) and 1 W11322905 (CONTROL ) and 1 W11354541 (STaTOR)
Arden D.
RANGE WHIRLPOOL WFG320M0BS3 "AD. Checked unit, found broken seal. Ordering seal.; ordrng 1 WPW10535778 (SEAL)"
Damion M.
DISHWASHER MAYTAG MDB4949SHB0 Check dishwasher but upon arrival I’m unable to verify customer complaint run diagnostic test heater comes on upon arrival found a-lot of plastic container lids with water settle on them instruct customer left unit working has design ...
Aris S.
WASHER WHIRLPOOL MHWC7500YW0 "Clean up the drain, test it is working good"
Jose R.
WASHER MAYTAG MHW4300DW "CodeF5E2,F8E3,F0E1 found-faulty ldoor lock ; ordrng 1 WPW10443885 (door lock)"
Eric P.
RANGE WHIRLPOOL WEG745H0FS0 "Ep-valve stem is twisted and knob is cracked. Ordering (1) W11122869 knob, (1) W11223016 valve-brnr; ordrng 1 W11122869 (knob) and 1 W11223016 (valve-brnr)"
Paul D.
RANGE WHIRLPOOL WFG505MOBS3 "Needs erc no power to ignitor will order ; ordrng 1 W11126814 (cntrl-elec), used 1 12400035 (igniter) from stock"
Kenny G.
REFRIGERATOR KITCHENAID KRFF707ESS01 Found all led modules are out. Will order control and modules. ; ordrng 1 W10790783 (cntrl-elec) and 4 W10843339 (module)s and 1 W10843828 (module)
Tyler S.
RANGE WHIRLPOOL WEG730H0DS0 "Unit has cooling fan and control error. Could be either one, ordering control. Send cooling fan on return.; ordrng 1 W11050551 (CNTRL-ELEC)"
Roberto C.
WASHER MAYTAG MVWB865GC0 Needs housing I was here approximately more than one hour looking for a water leak fill washer about 10 times and drain no visible leaks customer wants next appointment on the week on the 16th won’t be home next week; ordrng 1 W11172234 (HOUSING )
Damian T.
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 "Checked and found loose roller assemblies on unit causing vibrating noises. Tightened rollers, adjust and level unit and noise subsided. Unit also has torn r/h fridge door gasket (grey) and faulty icemaker. ; ordrng 1 W10830162 (gasket-fip) and 1 W10884390 (icemaker)"
Damian T.
RANGE WHIRLPOOL SF315PEEW0 Checked and found unit has a defective spark module. ; ordrng 1 WPW10110491 (module-spk)
Damian T.
WASHER WHIRLPOOL WTW4950XW2 "Checked and found unit has a defective gearcase, drive pulley assembly, actuator and belt; ordrng 1 W10721967 (drive pulley) and 1 W11132267 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt)"
Kenny G.
REFRIGERATOR MAYTAG MFF2558FEZ02 Found unit ice maker was making ice fine. Cust doesn’t know how. Bill customer if not under warranty for service call
Arden D.
WASHER WHIRLPOOL WTW5000DW2 "AD. Checked unit, found over suds error. Recalibrated and ran diagnostics. Unit tested ok."
George T.
RANGE WHIRLPOOL MGR6600FZ0 Will be S coding the part needed..click found non functional. Needs to be replaced..; ordrng 1 W11323275 (CLOCK CONTROL)
Antonio C.
REFRIGERATOR WHIRLPOOL KBFS25EVMS3 Found faulty ice makerCustomer had to leave for workWill return at a latter date; ordrng 1 D7824706Q (ice maker)
Frank G.
DRYER MAYTAG MGDC300XW1 Est 438.79...needs motor and blower customer replacing unit
Eric P.
REFRIGERATOR KITCHENAID KBFN402EPA02 "Ep-called ahead, rang bell, knocked on door and contacted the office-call placed to customer. No show"
Eric P.
DRYER WHIRLPOOL WGD4850HW0 Ep-installed feet and leveled unit. Installed cutoff-tml. Machine functions as designed
Roberto C.
DRYER WHIRLPOOL WED75HEFW1 Gasket from door came loose repair it run test machine check ok
Stoyan S.
DISHWASHER KITCHENAID KDTM404ESS3 Dynamic spray arm not attached correctly/ Re installed spray arm/ Test it / all op ok
Jerel L.
DISHWASHER KITCHENAID KDTE334GPS0 "SR#7727295019 checked all functions. Cannot duplicate burning or smoke. Found burned food particles. Explained to cus if food drops on heater, will burn and create smoke. Unit check ok."
Efrain R.
WASHER WHIRLPOOL WTW5000DW3 Replace lid lock tested ok if call back order control
Efrain R.
DISHWASHER WHIRLPOOL WDT730PAHWO Replace new adjusters ok plus end caps
Efrain R.
WASHER MAYTAG MVWC415EW1 Replace trans ok and recab unit tested ok
Efrain R.
DISHWASHER WHIRLPOOL WDT730PAHBO No lites from ui power ok. Ordering pts.not able to go into diagnostics ; ordrng 1 W11028004 (WIRE) and 1 W11305308 (CONTROL ) and 1 W11368911 (UI)
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Found clogged water filter. Advised customer they must replace.
Stoyan S.
DISHWASHER KITCHEN AID KDTM404ESS1 Spray arm not installed Re install Test it all op ok
Stoyan S.
DISHWASHER KITCHEN AID KUDR24SEWH2 Ck unit found hole on draining house and cracked panel Customer decline estimate
Stoyan S.
RANGE JENN AIR JGS8850CDS02 Replace broken glass All op ok
Stoyan S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replace defective parts ordered from tech on last visit Test it no leaks at the moment
Roberto C.
WASHER WHIRLPOOL WFW3090JW0 Replace tank run test no leaks
Roberto C.
DRYER MAYTAG MGDC215EW2 Replace motor and blower wheel test ok
Roberto C.
WASHER MAYTAG MVWC465HW0 Needs gearcase leaking oil will go for a new washer machine
Frank G.
DRYER GAS WHIRLPOOL WGD8620HC1 Replaced top and checked...ran heating cycle...all ok...no smell of gas at allDid find a bad GFI ! Customer has to change GFI to a regular outlet !!!
Roberto C.
WASHER MAYTAG MHW6630HC0 Replace main control and pressure switch run test ok
Frank G.
WASHER MAYTAG MVWC415EW0 Replaced all defective parts and checked...ran diagnostics and recalibrated control Customer acknowledges water leaking from valve and fillhose ; used 1 W10404050 (LATCH) from stock
Frank G.
LAUNDRY WHIRLPOOL MVWB835DW1 Replaced gearcase under Whirlpool “S” code and checked...ran diagnostics and recalibrated control
Roberto C.
DRYER MAYTAG MGDB880BW0 "Stumping on tumble needs drum,belt and drum rollers 2cc; ordrng 1 W10549614 (drum) and 1 WPW10136934 (belt) and 1 WPW10314173 (support)"
Frank G.
DRYER AMANA NGD4600YQ2 Replaced defective timer and checked
Roberto C.
WASHER WHIRLPOOL MHW7000XW2 Needs water pump under counter 2cc labor $80.00 pump. $192.68.. paid for trip pump and labor on return
Roberto C.
DRYER WHIRLPOOL WED9600TW1 Paid in full needs control dead dryer; ordrng 1 WPW10174746 (cntrl-elec)
Frank G.
WASHER WHIRLPOOL WFW5620HW0 Replaced service pointer part and checked...
Roberto C.
WASHER WHIRLPOOL MED8630HC1 Broken drum belt ..order 1 2cc; ordrng 1 661570V (belt)
George T.
RANGE WHIRLPOOL WFG505M0BS3 Parts installed.test ok.; used 1 W11126814 (BURNER) from stock
Paul T.
MICRO OVEN TOP KITCHEN-AID KMHS120ESS2 "Installed all parts on unit, all test ok."
Paul T.
WASHER MAYTAG MHW8200FW0 "As per dan, instructed not to charge for second man. All doc with peter and dan, installed new dispenser on unit, all test ok."
Dennis B.
WASHER MAYTAG MVWX655DW0 Db unit needs gearcase W11035751 $300 trip 117.95 labor 135 tax 36.63 total 589.58 customer declined
Stan F.
RANGE WHIRLPOOL WEE730H0DS0 Found unit in F8 E0 cooling fan error replace cooling tested ok.
Wayne D.
REFRIGERATOR IKEA IRS335SDHM00 "Water line frozen, defrosted waterline"
Stoyan S.
DISHWASHER JENN-AIR JDTSS246GP0 Replace defective arm spray Test it all op ok
Paul T.
DRYER GAS WHIRLPOOL WGD4850HW0 "Checked unit, checked all thermostats in unit and all ok, did notice that timer is shorting out and causing unit to not start.; ordrng 1 WPW10436302 (TIMER) and 1 WPW10446920 (START SWITCH)"
Tim S.
RANGE WHIRLPOOL MGR5755QDS WP3ZF00WL1 service call covered/ Unit Needs bake igniter / could not call Safety/ Computers down;/ Estimate given Job Cmpltd
Paul T.
RANGE KITCHENAID KFGG500ESS2 "Checked unit, found front burners not igniting properly, will order parts.; ordrng 1 WPW10183374 (BURNER CAP) and 2 WPW10515455 (BURNER)s"
Tim S.
WASHER MAYTAG MVWP575GW0 Replaced defective latch & control
Paul T.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Checked unit, found freezer led pod out and upper lights flashing and dimmed out, will order parts to correct issue; ordrng 1 W11205083 (LED POD) and 1 W11224256 (REAR CONTROL )"
Damion M.
DRYER WHIRLPOOL CED9160GW1 "Check dryer and found faulty control and fuse blown again ,I installed both parts instruct customer about usage check left unit working has design..."
Damion M.
WSH FRT/LOAD MAYTAG MHW7100DW Check washer and found faulty bellow mildew and tiny hole inside I installed new bellow instruct customer check left unit working has design...
Paul T.
MICROWAVE WHIRLPOOL WMH73521CS5 "Checked unit, found door display and buttons not responding to touch and not activating properly. Also door switches starting to act up.; ordrng 1 W10913378 (DOOR) and 1 W11182140 (KIT) and 1 W11182141 (KIT)"
Damion M.
WASHER WHIRLPOOL WFW75HEFW0 Check washer and found fault code F5E2 door latch fail ... I erase error installed new latch and reset instruct customer left unit working has design...; used 1 W10443885 (LATCH) from stock
Damion M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Check refrigerator and found water line under the was not installed all the way so when customer press for water unit drips , I reinstalled hose repair issue left unit working has design..."
Tim S.
WASHER WHIRLPOOL WFW85HEFW1 Replaced defective pressure switch Pls run clean washer cycle
Clem S.
WASHER WHIRLPOOL LTG5243DQ8 "Replaced defective timer ,test good"
Tim S.
WASHER WHIRLPOOL WFW5620HW0 Replaced defective touchpad
Felipe T.
RANGE WHIRLPOOL WFG505M0BW2 Ordered gasket ; ordrng 1 WPW10535778 (gaskt-door)
Tim S.
DRYER WHIRLPOOL WGD5620HW0 Ohm out inlet thermistor. Observed flame not pulling Smooth. Vent very long suggested booster fan No parts will be changed until a booster fan is installed Picture available
Stoyan S.
DISHWASHER KITCHENAID KDFE204ESS1 Motor pump not working Order new; ordrng 1 WPW10605058 (pump&motor)
Clem S.
D/WASHER UNDCTR JENNAIR JDB9000CWP3 "Replaced broken tracks ,test good; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Tim S.
WASHER MAYTAG MVWC565FW2 No error codes. Instructed on 2 table spoons of detergent Hoses correct.
Dennis B.
KITCHEN KITCHENAID KDTM354DSS5 Db installed parts tested unit unit ran to specs
Kage M.
WASHER WHIRLPOOL WFW5620HW0 Installed the main control and left working as deigned
Kage M.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed and left working as deigned no leaks
Omar S.
WASHER WHIRLPOOL WTW6800WL1 Check washer found 4 sock stock between basket and outer tub remove now working as designed.collect 231.85 cash
Omar S.
WASHER WHIRLPOOL MHW6630HC0 "Costumer states Washer is not spinning,check washer on test mode pass test,instruct costumer to not overload washer and use high spin."
Tim S.
DISHWASHER WHIRLPOOL WDT910SSYW1 Touch pad issues . Bad touch pad. Sent Chris Fagan A e mail on this issue ; ordrng 1 WPW10350259 (panel-cntl)
Stan F.
MICROWAVE JENN-AIR JMW3430DS00 Installed control panel tested ok.
Omar S.
DRYER WHIRLPOOL MGD6000XW2 "Check dryer found defective door switch part is no longer available advice costumer part is discontinued they will need to replace unit,paid service charge $128.42#2031040163"
Stan F.
DISHWASHER MAYTAG MDB4949SHZ1 Found door pop off tub causing door not to close reinsert door hinge ok.
Stan F.
DISHWASHER KITCHEN AID KDTE234GPS0 Found wash motor bad replace tested ok no leaks.; used 1 W11085683 (PUMMP & MOTOR) from stock
George T.
REFRIG/FREEZER WHIRLPOOL WRS71CIDM01 Temps are holding well in both sections..also making ice very well.water is dribbling through fill tube above ice maker and freezing all over...will return with dual valve..; ordrng 1 WPW10341320 (valve-inlt)
Omar S.
DRYER - ELECTRIC AMANA NGD4655EW2 02#Check dryer found defective clam and base need 2Cc; ordrng 1 WP348780 (base) and 1 WPW10121316 (clamp)
Stan F.
DISHWASHER KITCHEN AID KDTE334DBLO Ran test mode clear error code found filter clog no water going Thur to clean told customer need to pull filter out monthly and get dishwasher magic.
Vincent D.
WASHER MAYTAG MVWB765FW3 Vd installed part tested unit ran to specs
Moses D.
DISHWASHER WHIRLPOOL WDT720PADM3 Made checks customer has to get plumber to remove knock out piece from garbage disposal to allow dishwasher to drain. Dishwasher tested ok.
Stan F.
WALL OVEN COMBO KITCHEN AID KOCE507ESS07 Found lower oven working ok microwave need mag invertor board and lamp ; ordrng 1 W10217711 (inverter) and 1 W10886919 (lmp-basles) and 1 W11346197 (MAGNETRON )
Vincent D.
DRYER WHIRLPOOL WGD8620HC1 Vd found excess lint on blower fan cleaned off tested unit ran to specs
Sam C.
REF BOT/MT 25CF WHIRLPOOL GZ25FSRXYY5 "Found ice maker leaking and heater shorted,installed a new ice maker service kit to replaced older models cycle check instructed customer ; used 1 W10882923 (ICEMAKER) from stock"
Vincent D.
DRYER WHIRLPOOL WGD6620HC0 Vd found new service pointer unit needs panel (W11418551) called cust said she cancelled this call unit is running to specs if cust calls back order panel as per service pointer
Omar S.
WASHER WHIRLPOOL WTW5000DW3 02#When moving the washer the fill hose pop off braking need hoses order.; ordrng 1 8212638RP (hose-fill)
Robert D.
REFRIGERATOR KITCHENAID KRMF706ESS Replaced parts. Checked operations and everything test ok. Full response from fans and compressor. Advised cust to allow 24 hours for optimal temps.
Eddy P.
WASHER WHIRLPOOL WFW85HEFC "Reset the washer ran test, advise customer must clean every Month"
Stan F.
M/W OTR JENN-AIR JMV9196CS5 Found lamp area smell like electric burning called tech line sr#7727288116 ran microwave 3 times start smoking by light area will need 2 men to replace board must drop unit down ; ordrng 1 W10536989 (thermistor) and 1 W10670896 (harns-wire) and 1 W10709921 (bulb-light) and 1 WPW10531156 (filter)
Eddy P.
DRYER WHIRLPOOL WED9290FC0 "Connection to the dryer is still the same , advice customer to have electrician call tech to walk him though. Not the correct voltage still"
Robert D.
DISHWASHER KITCHENAID KDTE104ESS1 Replaced parts. Checked operations and everything test ok. Unit is responsive and working as intended. No further issue.
Stan F.
MICROWAVE JENN-AIR JMW3430DP02 Customer did not what unit pull out said it needed 2 men wall oven was very hard to put in what to reschedule will call office to set up appointment 2 men 2 cts.; O-emld tckt
Eddy P.
DRYER WHIRLPOOL WGD9600TW1 "Ran test dryer is heating properly ran the dryer for about 15 to 20 minutes unit was heating constantly though the airflow seems a little bit off not too much airflow advise customer must have 100% certainty that the duct is flowing out, tech could not check"
Eddy P.
WASHER/DRYER WHIRLPOOL LSE7806ACE "Replaced blower wheel but customer needs to get vent cleaned out , dryer is working properly"
Eddy P.
WASHER WHIRLPOOL LTE6234DQ0 "Replaced coupler for motor and dog agitator. Unit is working fine now, concern about maybe changing transmission in the future part # 3360629"
Paul T.
DRYER WHIRLPOOL MGD5630HW0 "Checked unit, found ling and clogged vent issue causing poor performance. Went outside and found low air flow and vent full of lint. Advised customer to have vent cleaned for better performance and also for safety. Unit test ok and operating as designed."
Damion M.
WASHER MAYTAG MVWP575GW0 Check washer and found faulty actuator unit not shifting to cycles timely it delay then goes need part ...pls order ...; ordrng 1 W11212745 (actuator)
Elmer A.
WASHER COMM WHIRLPOOL CAE2745FQ Recalabrate ran diagnostic operation ok.
Clem S.
DRYER WHIRLPOOL WED7990FW0 Replaced part test good
Vincent D.
REFRIGERATOR KITCHENAID KBSD602ESS01 Vd installed part tested tested cust found a blemish on the new one unit needs grill(w11162118) ; ordrng 1 W11162118 (grill-uppr)
Enerve B.
WASHER WHIRLPOOL WFW5620HW0 "Installed the parts listed below,tested ok on cycles."
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRX735SDBM00 Replaced air baffle
Robert D.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 No ice/slow ice is due to frozen fill tube. Entire tube was frozen over. Need to replace door assm. 2 men on return. Ordering door assm. ; ordrng 1 LW11026425 (FR DOOR)
Keyel H.
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Install door.
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ00 Installed freezer door
Moses D.
DISHWASHER KITCHENAID KDPE334GPS0 "Cleaned heater and spray arms, replaced screen. Tested ok"
Clem S.
REFRIG JENN AIR JF36NXFXDE01 PHA found seal system leak . Unable to determine location of leak due to location of unit. 5ct two man ; ordrng 1 W10591457 (condenser) and 1 W10704381 (drier-tube) and 1 W10735008 (heater-pan) and 1 W10832994 (compressor) and 1 W10915406 (evaporator)
Jerel L.
DISH WASHER WHIRLPOOL KDTM354DSS Installed console and board. Ran unit. Unit check ok
Eddy P.
WSH FRT/LOAD WHIRLPOOL WFW9620HBK0 Unit control board is burned out. Need to replace. ; ordrng 1 W11352117 (ACU)
Eddy P.
WASHER WHIRLPOOL WTW4900BW1 Recalibrated machine you need to test it out OK could not find any issues other than customer has drain line dipped into the sink when the water is filling possibly siphoning back the water
Darren S.
REFRIG/FREEZER WHIRLPOOL WRT111SFDW04 Install parts
Dennis B.
WASHER MAYTAG MVWB835DW0 Db tested unit unit ran to specs had over load and off balance faults could duplicate at this time
Stan F.
DISHWASHER KITCHEN-AID KDTM354ESS "Found wash motor ok will need upper tracks broken. Installed new updated tracks.; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Kage M.
RANGE WHIRLPOOL WFG525S0JS0 Checked and found power to the dsi but no sparking coming out of it ; ordrng 1 W11162730 (module-spk)
Kage M.
DRYER MAYTAG MED6630HW1 "Checked and found unit making a loud vibrating noise insulated motor still got vibrating noise unable to pinpoint exactly where vibrating is coming from; ordrng 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel), used 1 819043 (heat probe) from stock"
Damian T.
REFRIG/FREEZER WHIRLPOOL GZ25FSRXYY6 Replaced electronic control board. Unit ok.
Antonio C.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Found error f6 e0 Ui loses communication intermittently Sr7727285374 Called tech line Advised customer to connect the wifi and receive the updates related to the problem
Kenny G.
WALL OVEN WHIRLPOOL WOS51ES4ES Unit locked out due to possible TOD thermostat blowing. Will need to replace. This is a wall oven which will need two man to complete. Will return with parts and two man. Will get serial # upon return ( door locked ) ; ordrng 1 W10777627 (thrmst-fix) and 1 W10794084 (fuse-thrml) and 1 WPW10176670 (blower assy)
siaka@danmarcappliance.net
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed all parts. The customer 24 hours
Wayne D.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Unit freezing ordered parts ; used 1 10442411 (DEFROST THERMOSTAT), and 1 W11353813 (CONTROL BOX) from stock"
Marc M.
DISHWASHER KITCHENAID KUDE20IXSS4 Unit retested cleared codes and cx instructed no charges recall.
Marc M.
RAN GS 30 SC KITCHEN-AID KGRS202BSS Parts installed unit tested and checked ok.
Marc M.
DISHWASHER WHIRLPOOL MDB7759AWS2 Unit tested and checked board burned wires burned harness burned and melted unit seems to have been on fire in between both door panels.Sr 7727270085
Marc M.
M/W OTR IKEA IMH172FS0 Unit tested and checked Interlock replaced and tested ok unit ops well cx satisfied.; used 1 W11244494 (INTERLOCK) from stock
Darren S.
REFRIG/FREEZER WHIRLPOOL WRF555SDFZ08 As per customer .. food freezes in fresh food section.. temp in fresh food section @ 37 degrees.. freezer @ 8 degrees ... customer instruct to clean condenser .. rearrange food not block vent and return vents ....
Kenly S.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 adjust the freezer door
Kenny G.
D/WASHER UNDCTR KITCHEN-AID KDTE104EBL1 Found control was on lock mode. Educated customer on this issue.
Kenny G.
RANGE WHIRLPOOL WFG320M0BS3 Found insulation of lower door was exposed. Corrected issue. Solved.
Keyel H.
REFRIGERATOR WHIRLPOOL WRF535SMHZ02 Install door handles check ok.
Jason T.
REFRIG/FREEZER KITCHEN AID KSSC48QMS01 "Made checks” found defective water valve, ordering part..; ordrng 1 WP2188786 (WATER VALVE)"
Clem S.
REFRIG/FREEZER JENNAIR JFC2290REP00 "Replaced parts ,test good"
Darren S.
D/WASHER UNDCTR KITCHEN-AID KDPE234GPS0 Install parts...Error code 5-1 .. ran diagnostics ...
Clayton G.
WASHER WHIRLPOOL WFW6620HW0 Unit needs rotor and stater; ordrng 1 W11314361 (ROTOR ) and 1 W11314657 (SCREW) and 1 W11354541 (STATOR)
Kenly S.
REF S/S 25 CF WHIRLPOOL WRS325FDAB06 "Check and found that the led lights are defective; ordrng 2 WPW10515057 (ASSEMBLY, LED LIGHT (TAPERED LENS))s and 1 WPW10515058 (ASSEMBLY, LED LIGHT (FLAT LENS))"
siaka@danmarcappliance.net
REFRIGERATOR WHIRLPOOL GC3SHAXVO00 Parts installed Condenser fan motor WP2188874 and light switch WP1118894
Keyel H.
REFIG/FREEZER KITCHEN AID KRFC300ESS01 "Leak in seal system, Install parts pull vacuum charge getting frost pattern temps is dropping. Let customer Know that leak could be in cavity and let unit run for at least a week before doing any major food shopping."
siaka@danmarcappliance.net
REFRIG/FREEZER WHIRLPOOL WRF560SEYM00 "Waited for customer until 3.50pm. Over a hour and a half. Installed all parts, board and thermistor Customer says was told by office only has $111.00 and only paid that amount customer say not making another. Called office did not get anyone picking up. Spoke to Lou afterwards and collected only 111.00. Bill customer for balannce"
Sam C.
REFRIGERATOR WHIRLPOOL MTB2156GEQ Found ice maker peeling and shorted out installed a new ice maker and cycle check; used 1 4317943 (ICEMAKER) from stock
Sam C.
REFRIGERATOR KITCHENAID KRSC503ESS01 Installed new freezer door cycle check dispenser
siaka@danmarcappliance.net
REFRIG/FREEZER WHIRLPOOL WRF560SEYM01 Install heater instructed customer 24 hours
Sam C.
REFRIGERATOR KITCHEN AID KRFF300ESS01 Unit failed on ice buildup drain clogged removed freezer door defrosted ice unclogged drain previous repairs on this unit customer complaints only trip charge applies
Marc C.
WASHER AMANA NTW4516FW3 Tested unit found faulty wall outlet behind washer open ground I plugged washer into different outlet unit working as designed advise customer to get electrician to repair outlet
Ken K.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 "Freezing items in RC section, ran diagnostics found damper control noise and not closing completely, replaced same; used 1 W11164593 (DIFFUSER) from stock"
Tyler S.
DRYER WHIRLPOOL WGD7000DW1 "Installed door handle, tests good."
Adrian R.
WASHER MAYTAG MFW9600SQ0 "Remove a lot of junk from inside the drain pump housing, run test afterwards leave working properly."
Adrian R.
WASHER WHIRLPOOL WTW5000DW1 "Replace the gearcase, we had to damage the washplate to remove the gearcase. Now need to order the washplate. We remove a lot of coins from inside the tub which causes the tub to stuck.; ordrng 1 W10752283 (washplate), states that autho needed"
Adrian R.
DRYER EL WHIRLPOOL WHD862CHC "Remove both parts, leave working properly."
Sam C.
REFRIGERATOR WHIRLPOOL WRSA15SNHN01 Unit failed on sealed system compressor and control; ordrng 1 W10507884 (COMPRESSOR) and 1 WPW10259994 (CONTROL)
Clayton G.
KITCHEN WHIRLPOOL WDT780SAEM1 Replaced float. Unit tests ok.
Tyler S.
DRYER WHIRLPOOL WGD5000DW3 Unit fails vent test. Advised to have venting cleared out.
Sam C.
REFRIG/FREEZER KITCHEN AID KFIS27CXMS0 Unit failed on ice maker fill tube 68.00 and thermistor 72.95 ice maker 127.00 inlet valve 96.00 labor 150.00; ordrng 1 WPW10122559 (ICE MAKER) and 1 WPW10213219 (WATER TUBE ICE MAKER) and 1 WPW10267346 (HARNESS WITH THERMISTOR) and 1 WPW10270395 (INLET VALVE)
Marc C.
WASHER WHIRLPOOL WFW92HEFU0 Installed main control board and door latch tested unit OK
Marc C.
WASHER MAYTAG MHWC7500YW0 Replaced drain pump and removed debri from tub to pump hose tested unit ok no leaks at time of service
Kage M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked and found Low water pressure at water dispense remove filter and noticed water pressure increased advise customer to replace water filter no further repairs at this time
Enerve B.
DISHWASHER KITCHEN AID KDTE204DSS1 "Installed the parts listed below, still not working,because defective parts,must be reordered to go back with,Kervin was a Wpl tech line as back up,no file,the system was down.; ordrng 1 PWP10579108 (CONSOLE) and 1 W108866116 (CONTROL B) and 1 WPW10653840 (LATCH)"
Jerel L.
DISHWASHER KITCHEN AID KDTE334DSS0 "Installed new board, heater doesnt stay on. Ran unit. Unit check ok"
Kenly S.
RAN GS 30 CV WHIRLPOOL WFG320M0BS3 check and I found that the unit has a broken knob but that is cosmectic pronlema and lam customer will buy it
Aris S.
WASHER MAYTAG MVWC55DW0 "Problem is customer is using too much detergent,and door latch was no closing."
Robert D.
MICROWAVE KITCHENAID KMBS104ESS02 Replaced parts. Full response from console. Unit is heating as intended. Checked operations and everything test ok.
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Installed new icemaker ; used 1 4317943 (ICEMAKER) from stock
Enerve B.
D/WASHER UNDCTR WHIRLPOOL WDF520PADM7 "Checked out the dishwasher,founded the failure of the pump motor,will order.; ordrng 1 W11025157 (PUMP MOTOR)"
Jason T.
REFRIG/FREEZER KITCHEN AID KSC24C8EYY03 "Made checks” found broken wiring harness in freezer door, not repairable. Instructed customer..."
Kenly S.
RAN GS 30 CV WHIRLPOOL WFG505M0BS3 check and found that the board and sensor control are defective; ordrng 1 W11126814 (CONTROL BOARD (BLACK)) and 1 WPW10181986 (SENSOR )
Damian T.
DRYER WHIRLPOOL WGD9400SW0 Checked and found unit has damaged drum rollers and shaft. ; ordrng 1 4392067 (dryer repair kit) and 2 WPW10359272 (shaft)s
Marc C.
DISHWASHER KITCHENAID KDHE704DSS0 Tested unit found found defective control panel on board; ordrng 1 W10538070 (panel-cntl) and 1 W10866116 (cntrl-elec)
Jason T.
REFRIGERATOR WHIRLPOOL KRFF300ESS01 "Defrost reservoir, instructed customer food storage, units ok..."
Enerve B.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "Checked out the ref,founded the failure of the improper temperature control, too cold,causing the water tank frosted.Repaired the water tank,the water filter must soon be replaced."
Karl G.
OVEN KITCHENAID KGRS505XSS01 "KG 3/3 checked oven upon arrival. Unit heating and operating properly. Customer unplugged unit prior, control was likely reset and unit started operating normally."
Clayton G.
WASHER WHIRLPOOL WFW75HEFW0 Replaced all listed parts unit has snapped motor bolt. Will need rotor stator and bolt. 2counts must be drilled and removed; saved tckt
Jerel L.
WASHER MAYTAG MHW6630HW0 "Unit has faulty lid lock, latch is broken. Board might be the issue. Cannot verify till i have an operational lock. ; ordrng 1 W11316250 (LOCK) and 1 W11322883 (BOARD)"
Jerel L.
WASHER MAYTAG MVWC565FW0 "Unit has faulty gearcase, will not tolerate weight. Creates very loud noise. Cus will call whirlpool because unit is fairly new. If concession is given, please allow 2 count.; ordrng 1 W10721967 (CAM) and 1 W10752187 (SCREW) and 1 W11035751 (GEARCASE) and 1 W11161960 (AGITATOR)"
Kenly S.
OVEN MAYTAG MGR6775ADS I installed the ignator and the unit is working fine
Ken K.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Unit started making ice again, possible jammed ice cube"
Damion M.
RANGE WHIRLPOOL WFG320M0BW2 Check range and found broken outer glass and hinges ... I installed new door glass and hinges and check left range working as design...