Near Princeton, NJ 08542
Trevor B
Job Details:
12/18/2019
DISHWASHER JENN AIR JDB9800CWP2
TB- Unit has non-functional user interface. Replacement console assembly needed. Parts covered by Jenn-Air. Customer owes $213.20 on return.; ordrng 1 W11179176 (UI)
Near Princeton, NJ
Trevor B
Job Details:
12/18/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01
TB- Unit has malfunctioning user interface. Needs replacement console assembly.; ordrng 1 W11297728 (CONSOLE )
Near Princeton, NJ 08540
Trevor B
Job Details:
12/18/2019
DISHWASHER MAYTAG MDB8959SBB0
TB- Gave customer estimate for replacement dispenser. Customer does not wish to replace part at this time. Paid service charge $122.57 by check # 4975.
Near Monroe Township, NJ 08831
Trevor B
Job Details:
12/18/2019
OVEN WHIRLPOOL WGG745S0FS02
TB- New burner head does not come assembled with electrode. Needs FL orifice holder and electrode. Will use burner head on return. Replaced burner caps.; ordrng 1 W11208293 (IGNITOR ) and 1 W11230935 (ORIFICE HOLDER FL) and 1 WP8273062 (SCREW)
Near Staten Island, NY 10306
Jesse F
Job Details:
12/18/2019
REFRIG/FREEZER KITCHENAID KFFS20EYMS02
Dispenser sticking. Also need other parts. O&i parts...; ordrng 1 W11243624 (FACADE) and 1 WP12575501 (switch- li) and 1 WPW10476425 (shelf-cant) and 1 WPW10502933 (shelf-cant)
Near Queens, NY 11428
Paul T
Job Details:
12/18/2019
DRYER WHIRLPOOL WGD5620HW1
"Installed new control panel on unit and all test and check ok and operating as designed. When we pulled out unit, found vent crushed causing venting issues and overheating in unit. Advised customer that vent must be replaced for proper operation before using unit. Cannot be used until replaced."
Near Saddle River, NJ 07458
Stoyan S
Job Details:
12/18/2019
OVEN KITCHENAID KODC304ESS01
Helper completed
Near Monsey, NY 10952
Stoyan S
Job Details:
12/18/2019
DISHWASHER KITCHEN AID KUDS30IXBL6
Replace defective hinges door latch and strike Test it all op ok
Near Paramus, NJ 07652
Stoyan S
Job Details:
12/18/2019
DISHWASHER KITCHEN AID KDTM404ESS1
Leaks from float assy Re install Test it all op okFloor was damaged from water leak on float assembly on DW customer sighing waver for Dan Marc
Near Jefferson, NJ 07849
Ken K
Job Details:
12/18/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEHB00
Replaced hinge cover
Near Plainfield, NJ 07060
Roberto C
Job Details:
12/18/2019
WASHER WHIRLPOOL WFW6620HW0
Helping Craig
Near Westfield, NJ 07090
Roberto C
Job Details:
12/18/2019
WASHER MAYTAG MHW5100DC0
WPW10443885 door switch s61361 replace door latch run test ok
Near Woodbridge Township, NJ 08830
Roberto C
Job Details:
12/18/2019
WASHER WHIRLPOOL WFW6620HW0
Tested and found shipping bolts not removed/ I remove them run test ok
Near Woodbridge Township, NJ 08863
Roberto C
Job Details:
12/18/2019
DRYER GAS MAYTAG MGDC300XW3
Replace door catch and drum belt test ok dryer check ok; used 1 WPW10610880 (DOOR CATCH ) from stock
Near Franklin Township, NJ 08873
Roberto C
Job Details:
12/18/2019
DRYER MAYTAG MGD6630HW0
"Tested and found blower fan clog with lint,,i clean it run test ok"
Near Flemington, NJ 08822
Roberto C
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW8000DW5
Tested and found machine vibrating I adjust the front feet test ok machine is in a drain pan very difficult to get it balance
Near Readington Township, NJ 08889
Roberto C
Job Details:
12/18/2019
WASHER WHIRLPOOL LTE5243DQ9
Hose to tub came loose adjust back in place test ok
Near Basking Ridge, NJ 07920
Roberto C
Job Details:
12/18/2019
WASHER WHIRLPOOL WFW95HEXW1
Tested and found tub makes noise on wash cycle needs shock absorbers 2cc need to pull unit from under counter ; ordrng 4 WPW10261492 (shock absorber)s
Near Woodbridge Township, NJ 07067
Roberto C
Job Details:
12/18/2019
DRYER WHIRLPOOL LDR3822PQ3
Tested and found dryer hitting the back of the vent making dryer to make noises I pull it out normal sound level
Near Staten Island, NY 10314
Aris S.
Job Details:
12/18/2019
WASHER MAYTAG MAH4000AWW
"Install, drain pump only, test it is working good"
Near Staten Island, NY 10310
Aris S.
Job Details:
12/18/2019
WASHER AMANA NTW450IXQ0
"Install tub ring only, test it is working good"
Near Staten Island, NY 10301
Aris S.
Job Details:
12/18/2019
OVEN KITCHENAID KGRS505XBL02
"Found a bad igniter, install one test it is working good ; used 1 12400035 (igniter) from stock"
Near Staten Island, NY 10305
Aris S.
Job Details:
12/18/2019
OVEN WHIRLPOOL WFG550S0HZ1
I call up tech line spoke Robert sr 7726668465; ordrng 1 PW11162730 (SPARK MODULE ) and 1 PW9758078 (BURNER ) and 1 WPW10701462 (harns-wire)
Near Mamaroneck, NY 10543
Wayne L
Job Details:
12/18/2019
WASHER WHIRLPOOL WFW87HEDW1
Helper call completed with MZ unit working fine
Near Brooklyn, NY 11233
Kage M
Job Details:
12/18/2019
MICROWAVE WHIRLPOOL KMHS120ESS5
Install filter board and left unit working as designed
Near Staten Island, NY 10307
Omar S
Job Details:
12/18/2019
WASHER MAYTAG MVWC565FW0
02#Making found bad gearcase shift need extra time 2CC; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)
Near North Bergen, NJ 07047
Lewis G.
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ
"Customer was stating that the crisper drawer on the left side was off-track and kept falling once put items inside the crisper drawer had to pull unit out unit was flush against the wall to try and get the crisper drawer out realigned crisper drawer and customer put items in the crisper drawer and slid out and back in no problem,..... customer also had an issue with the taste of the water refrigerator is about two weeks old customer did flush out 4 gallons of water but still has a sulfur like taste advise to call customer care at whirlpool...."
Near Cliffside Park, NJ 07010
Lewis G.
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02
"Authorization # WNKILNKAPL1...sanborn@holyname.org......Defrosted all ice from the evaporator on the freezer side of refrigerator ice build up from top to bottom on unit replaced wiring harness with bi-metal,... ice was so bad that was even on the glass shelves when removing the top glass shattered because of the ice build up please send to customer by mail,....Please review part number; ordrng 1 W11048569 (SHELF TOP)"
Near North Bergen, NJ 07047
Lewis G.
Job Details:
12/18/2019
WASHER FRONT WHIRLPOOL WFW72HEDW0
"F8E3,... OVERFLOW CONDITIONF9E1,... LONG DRAINF0E1,... LOAD DETECTED DURING THE WASHER CLEANING CYCLE (rL = remove load)Did diagnostics and cleared error codes,...unit ran properly as should,...drain is good,...too many suds in drum... also data drain and spin completed cycle OK"
Near Bayonne, NJ 07002
Lewis G.
Job Details:
12/18/2019
KITCHEN KITCHENAID KDFE104HPS0
"Replace sump pump assembly from pre-diagnose,.. however still having the same issue,..heard the diverter clicking but not circulating only the top part is working but need wash arm for the bottom which is not circulating water is going through.....; ordrng 1 W11101428 (SPRAY ARM)"
Near Manasquan, NJ 08736
Tyler S
Job Details:
12/18/2019
MICROWAVE WHIRLPOOL WMHA9019HN1
"Needs new microwave door, control is erratic on door.; ordrng 1 W11186017 (DOOR/MW)"
Near New York, NY 10003
Damian T.
Job Details:
12/18/2019
DRYER GAS MAYTAG MGDC300BW1
"Replaced timer, rechecked functions and unit tested ok."
Near New York, NY 10034
Eddy P.
Job Details:
12/18/2019
DRYER WHIRLPOOL LDR3822PQ3
"Door just needed a little adjustment, unit is working fine now"
Near Monroe, NY 10950
Tim S
Job Details:
12/18/2019
DRYER WHIRLPOOL WGD92HEFW1
Pls order; ordrng 1 W10708958 (harns-wire) and 1 W10801123 (harns-wire)
Near Woodbury, NY 10930
Tim S
Job Details:
12/18/2019
MICROWAVE WHIRLPOOL WMH78019HZ1
Assisted on repair
Near The Bronx, NY 10463
Marc M
Job Details:
12/18/2019
RANGE KITCHEN-AID KSGB900ESS
Unit tested and checked unit operating well at time of app. Cx instructed. Knob reattached to unit.
Near Tarrytown, NY 10591
Marc M
Job Details:
12/18/2019
DISHWASHER IKEA IUD8555DX1
Unit tested and checked drain motor needed to complete repair ; ordrng 1 W10866125 (BOARD) and 1 WPW10531320 (DRAINMOTOR)
Near Yonkers, NY 10701
Marc M
Job Details:
12/18/2019
MICROWAVE WHIRLPOOL WMH31017FS0
Part installed unit tested and checked ok
Near Cortlandt, NY 10567
Marc M
Job Details:
12/18/2019
COOKTOP WHIRLPOOL KICU569XSS
Unit tested and checked no issues detected at time of app. Waited 55 minutes no err or fault codes all five burners going at once cx for the entire time. Sr # 7726673061
Near Franklin Township, NJ 08873
Moses D
Job Details:
12/18/2019
RANGE JEN AIR JES9860CAW01
Replaced faulty bake element. Tested ok
Near Millstone, NJ 08535
Brian H.
Job Details:
12/18/2019
DISHWASHER KITCHENAID KUDS35FXSS8
"Replaced parts, working ok."
Near East Windsor, NJ 08520
Brian H.
Job Details:
12/18/2019
WASHER MAYTAG MVWP575GW0
"Customers complaint is consistent with conditions an unbalanced load would cause. Found no saved fault codes, ran diagnostics verification cycle and all components passed. Calibrated unit, working ok."
Near Ardsley, NY 10502
Wayne L
Job Details:
12/18/2019
REFRIG/FREEZER KITCHEN AID KRFC300ESS01
Check unit installed parts that was order unit working fine
Near Queens, NY 11374
Kenny G
Job Details:
12/18/2019
DRYER EL WHIRLPOOL WED5620HW1
The dryer is working as designed. The issue the customer is having is a draft that come they the vent connected to the dryer which creates condensation on door glass. This is due to the venting system in this building. Cust purchased a draft vent cover system which could solve the issue if installed. This is not a factory part that is part of the dryer it’s an additional piece she can add. ( installation problem ) I explained all this to customer.
Near Yonkers, NY 10701
Wayne L
Job Details:
12/18/2019
MICROWAVE WHIRLPOOL WMH31017FS0
Check unit didn’t verify any issues unit working fine
Near Queens, NY 11372
Kenny G
Job Details:
12/18/2019
WASHER AMANA NTW4516FW2
Working as designed. No issues found. P/L authorization
Near Maywood, NJ 07607
Stoyan S
Job Details:
12/18/2019
MICROWAVE JENN AIR JMV9196CS1
Replace defective door switches Test it all op ok
Near Brooklyn, NY 11236
Paul D
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW5000DW2
Checked unit found drain pump bad will order ; ordrng 1 W10876600 (drain pump)
Near Red Bank, NJ 07701
Eric P.
Job Details:
12/18/2019
WASHER MAYTAG MHW5630HW0
"Ep-Installed new bellow, ran test #12 to test for leaks. Machine functions as designed"
Near Newton, NJ 07860
Stan F
Job Details:
12/18/2019
RANGE - GAS WHIRLPOOL WFG320MOBW0
Found igniter bad replace tested ok.; used 1 74007498 (IGNITOR) from stock
Near Bloomsbury, NJ 08804
Stan F
Job Details:
12/18/2019
DISHWASHER IKEA IUD8555DX3
Installed door seal ok.clean float area also no leaks at this time
Near Yonkers, NY 10701
Wayne L
Job Details:
12/18/2019
WASHER WHIRLPOOL WFW7590FW0
"Check unit nothing wrong with unit,unit working fine"
Near Brooklyn, NY 11206
Enerve B.
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW5000DW3
"Checked out the washer,found the failure of the off balance tub, improper loaded, f0e5. Cleared the console and recalibrated , tested ok ,works as designed on full auto test and a full cycle with load, customer education as well about unit , Edd from Whl tech line,file #7726675498."
Near Freehold, NJ 07728
Vincent D
Job Details:
12/18/2019
KITCHEN WHIRLPOOL WDT720PADM2
Vd unit needed pad (WP8268961) installed part tested unit ran to specs ; used 2 WP8268961 (PAD) from stock
Near Freehold Township, NJ 07728
Vincent D
Job Details:
12/18/2019
DISHWASHER JENN-AIR JDTSS246GL0
Vd tested unit found cust not using rinse aid advised cust they. Must for proper drying unit draining to specs
Near Manalapan Township, NJ 07726
Vincent D
Job Details:
12/18/2019
MICROWAVE KITCHENAID KBHS109SSS06
Vd unit has a f6 e0 unit needs user interface (8304334)nla control (WPW10466825) control (WPW10120228) control (WPW10350780) ; ordrng 1 8304334 (USER INTERFACE ) and 1 WPW10120228 (cntrl-elec) and 1 WPW10350780 (cntrl-elec) and 1 WPW10466825 (cntrl-elec)
Near Marlboro Township, NJ 07751
Vincent D
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01
Vd tested unit found no issues at this time
Near Marlboro Township, NJ 07746
Vincent D
Job Details:
12/18/2019
REFRIG KITCHEN AID KBFN506ESS01
Vd adjusted stops to prevent doors from hitting wall and counter top
Near Brooklyn, NY 11238
Damion M.
Job Details:
12/18/2019
WASHER WHIRLPOOL WFW97HEXL2
Check washer and found faulty motor control latch wont open might not be needed...; ordrng 1 FSPWP8183270 (LATCH) and 1 FSWPW10374126 (CONTROL)
Near Queens, NY 11419
Paul T
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Installed parts on unit, all test and check ok and icemaker cycled and brought in water."
Near Queens, NY 11416
Paul T
Job Details:
12/18/2019
REFRIG/FREEZER MAYTAG MFI2269DRM01
"Installed correct gaskets on unit and used steam to adjusted to seal properly, unit is still making ice and working properly, all test and check ok."
Near East Windsor, NJ 08520
Brian H.
Job Details:
12/18/2019
DISHWASHER KITCHENAID KDTE104ESS
"Diagnosed and replaced faulty pump WPW10605057, working ok.; used 1 WPW10605057 (PUMP & MOTOR) from stock"
Near Wharton, NJ 07885
Efrain R.
Job Details:
12/18/2019
RANGE WHIRLPOOL WFE520SOFSO
Repkace block ok
Near Fair Haven, NJ 07704
Eric P.
Job Details:
12/18/2019
DRYER WHIRLPOOL WGD8000DW4
"Ep-Installed parts,seal not needed-original was intact just not fully seated. Machine functions as designed"
Near The Bronx, NY 10455
Darren S.
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW5000DW1
Error codes F7e5 ..f8e1 .. ran diagnostics .. calibrate unit.. customer instruct on load issues .. machine ok
Near The Bronx, NY 10454
Darren S.
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW57ESVW1
Found noisey in spin cycle ... not spinning .. coupler good ... needs transmission .. as of now not repairing ...
Near New York, NY 10023
Clem S.
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM01
"Took off doors to pull out unit ,replaced defective compressor relay . Reinstall doors test good ; used 1 WPW10194431 (WHIRLPOOL START DEVICE ) from stock"
Near New York, NY 10069
Clem S.
Job Details:
12/18/2019
WASHER MAYTAG LSE7806ACE
"Remove trapped sock between basket and tighten loos contact to hot water valve ,test good"
Near New York, NY 10001
Clem S.
Job Details:
12/18/2019
OVEN WHIRLPOOL WOS11EM4EB00
"Defective thermal fuse ,order part ; ordrng 2 W10794084 (fuse-thrml)s"
Near New York, NY 10019
Clem S.
Job Details:
12/18/2019
RANGE JENNAIR JGS1450DB0
"Replaced defective blower ,test good"
Near New York, NY 10001
Clem S.
Job Details:
12/18/2019
RANGE WHIRLPOOL MGR5750ADW
"Defective burners and broken wires,order burners ; ordrng 4 WP3412D024-26 (burnr-head)s"
Near Chester, NJ 07930
Efrain R.
Job Details:
12/18/2019
WASHER MAYTAG MVWB835DW4
Replace new lid tested door locked ok
Near Chester, NJ 07930
Efrain R.
Job Details:
12/18/2019
WASHER MAYTAG MHW5630HCO
Replace dispenser tested no leaks.
Near Plainfield, NJ 07062
Efrain R.
Job Details:
12/18/2019
WASHER WHIRLPOOL MHW6630HCO
Customer shown a video of display going crazy # jumping everywhere. Unplug unit to reboot software. Per customer it happen three times.called tech support and advise to replace ui control pt#w111325572.cust refusing to repkace pt which needs to be order.
Near Monroe Township, NJ 08831
Brian H.
Job Details:
12/18/2019
DISHWASHER KITCHENAID KUDS30IXBL6
"Replaced parts, working ok."
Near Belvidere, NJ 07823
Ken K
Job Details:
12/18/2019
REFRIGERATOR KITCHEN AID KRFC300EBS
"Checked unit found ice making not working, replaced same, cycled tested ok; used 1 W10884390 (ICEMAKER) from stock"
Near Englewood, NJ 07631
Eric S.
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW7000DW4
Found f5e4. Per tech support need latch; ordrng 1 FSPW10810403 (LATCH)
Near Woodbridge Township, NJ 07067
Jason T
Job Details:
12/18/2019
REFRIGERATOR JENN-AIR JFI2589AEP
"Made checks” replaced defective relay overload, tested ok...; used 1 WPW10197428 (RELAY OVERLOAD ) from stock"
Near Westfield, NJ 07090
Jason T
Job Details:
12/18/2019
REFRIGERATOR JENN-AIR JFC2089BEP01
"Made adjusted water filter housing, defrost reservoir, instructed customer food storage, units ok..."
Near Lebanon, NJ 08833
Jason T
Job Details:
12/18/2019
REFRIGERATOR KITCHENAID KSSS36QKX00
"Made checks” replaced defective ice maker, tested ok...; used 1 4317943 (ICEMAKER) from stock"
Near Franklin Township, NJ 08873
Jason T
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01
"Made checks” adjusted freezer door assembly, tested ok..."
Near Piscataway, NJ 08854
Jason T
Job Details:
12/18/2019
REFRIGERATOR KITCHENAID KRMF606ESS01
Made checks” order air duct gasket..; ordrng 1 WPW10280988 (DUCT GASKET) and 1 WPW10320706 (DUCT GASKET)
Near Clinton Township, NJ 08801
Ken K
Job Details:
12/18/2019
REFRIG KITCHEN-AID KUIC15PHZS0
2 count call. Checked unit making ice but over filling the bin ordered thermistor and control board; ordrng 1 W11034363 (CONTROL) and 1 WPW10511923 (BIN THERMISTOR )
Near Monroe Township, NJ 08831
Brian H.
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Replaced parts, working ok."
Near Brick Township, NJ 08724
Tyler S
Job Details:
12/18/2019
MICRO OVEN TOP WHIRLPOOL CMO WML55011HW2
"Halogen bulb broke off into socket, ordering new bulb and socket.; ordrng 1 W10709921 (BULB-LIGHT) and 1 W11101699 (HARNS-WIRE)"
Near Toms River, NJ 08757
Tyler S
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL JCD2389GEB
"Unit needs new adaptive defrost control, part is discontinued on all series numbers. Warranty company will have to contact customer."
Near Toms River, NJ 08753
Tyler S
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW5000DW0
"Installed new drive hub, was stripped. Calibrated and tests good.; used 1 W10528947 (HUB) from stock"
Near Peekskill, NY 10566
Marc M
Job Details:
12/18/2019
RANGE WHIRLPOOL MER6875AAS
Unit tested and checked wire going to element exposed cover wire and tested ok unit ops well.
Near Bernardsville, NJ 07924
Ken K
Job Details:
12/18/2019
REFRIGERATOR KITCHENAID KRFC300ESS01
"Checked unit.... low on Freon, low side 15 pounds in a vacuum and 75 on the high side, dye drier installed in June of 2019, no dye found... isolated heat loop and evaporator loop, charged with nitrogen found leak in heat loop called tech line SR # 7726669350 unit being submitted for replacement."
Near Manchester Township, NJ 08759
Robert D
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00
Unit is working as intended. Both thermistors pass. Damper is fine. Compressor is operational and temps are fine. Full batch of ice. Educated cust. No issue.
Near Toms River, NJ 08753
Marc C
Job Details:
12/18/2019
DISHWASHER KITCHENAID KDFE104DBL3
Installed heater tested unit ok no leaks at time of service
Near Flemington, NJ 08822
Moses D
Job Details:
12/18/2019
OVEN WHIRLPOOL WOD77EC0HS01
Made checks door glass broken. Ordering parts ; ordrng 2 W11044773 (HINGE)s and 1 W11110283 (GLASS DOOR) and 1 W11178521 (NAME PLATE )
Near Fair Lawn, NJ 07410
Eric S.
Job Details:
12/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Installed part
Near Wayne, NJ 07470
Eric S.
Job Details:
12/18/2019
DRYER WHIRLPOOL MGDB850WQ0
Installed parts tested unit it works ok
Near Rutherford, NJ 07070
Eric S.
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW7000DW3
Tested unit it is working as designed. Advised customer on operation
Near Lodi, NJ 07644
Eric S.
Job Details:
12/18/2019
RANGE WHIRLPOOL WFG745H0FS1
Adjusted level. Installation problem may need shims. Advised customer
Near Staten Island, NY 10309
Aris S.
Job Details:
12/18/2019
DISHWASHER MAYTAG MDB4949SHW0
"Unable to do joe, unit is no coming out. Customer need to pull unit out before service ; O-emld tckt"
Near Monroe, NY 10950
Tim S
Job Details:
12/18/2019
DRYER WHIRLPOOL WGD5620HW0
Ran unit on timed for 30 minutes. Working as designed Reinstalled thermistor wire connection
Near Hackensack, NJ 07601
Lewis G.
Job Details:
12/18/2019
WASHER WHIRLPOOL WTW8500DC0
"F0E5,... Off Balance Load.... diagnosed unit we calibrated unit everything is working properly I should basically customer education tilted machine over to check the stater and rotor which were in good shape no residue unit is working properly as it was designed no defects found"
Near New York, NY 10012
Adrian R.
Job Details:
12/18/2019
DRYER WHIRLPOOL WED5000DW2
"Replace the dryer belt, leave working properly.; used 1 341241 (belt) from stock"