Near Mountain Lakes, NJ 07046
Jason T
Job Details:
06/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS00
"Made checks” found defective pantry drawer & left refrigerators, customer wants to call for authorization number for repairs..."
Near Queens, NY 11691
Kage M
Job Details:
06/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
Checked and found a bad filter advise the customer to replace the filter
Near Hamilton Township, NJ 08620
Trevor B
Job Details:
06/17/2019
WASHER MAYTAG MVWB865GW0
TB- No functional issues found at this time.
Near Pequannock Township, NJ 07444
Tim S
Job Details:
06/17/2019
DISHWASHER WHIRLPOOL WDF520PADW
Customer canceled appointment
Near Kinnelon, NJ 07405
Tim S
Job Details:
06/17/2019
MICROWAVE WHIRLPOOL KEMC308KSS0
"Needs magnetron & cap diode, capacitorRequires specialist extra man 2- count. Left estimate Alerted customer control panel no longer made"
Near Montclair, NJ 07042
Aris S.
Job Details:
06/12/2019
DRYER WHIRLPOOL WET3300SQ2
I call up the tech line spoke Bruce sr 7725071601; ordrng 1 WP3403607 (THERMAL)
Near Edgewater, NJ 07020
Aris S.
Job Details:
06/12/2019
DRYER WHIRLPOOL WGT4027HW0
I call tech line spoke mike sr 7725069396; ordrng 1 279048 (T-STAT) and 1 W11177745 (WIRE HARNESS) and 1 WP3387134 (CYCLING T-STAT)
Near Jersey City, NJ 07307
Aris S.
Job Details:
06/12/2019
WASHER WHIRLPOOL CAE2745FQ0
"Install parts, unit still don’t work , I call up tech line spoke with Alex &chris sr 4936, need parts; ordrng 1 W10291184 (WIRE HARNESS ) and 1 W10843663 (WATER VALVE) and 1 W11376227 (WIRE HARNESSING )"
Near Upper Saddle River, NJ 07458
Tim S
Job Details:
06/12/2019
DISHWASHER KITCHENAID KDTE334DSS0
Removed glass from drain pump. Warp door on soap dispenser ; ordrng 1 W11032769 (DESPENSER )
Near Brooklyn, NY 11211
Wayne L
Job Details:
06/12/2019
DRYER GAS WHIRLPOOL WGD72HEDW
Check unit rollers are faulty ; ordrng 1 279640 (IDLER PULLEY) and 4 WPW10314173 (ROLLER)s
Near Queens, NY 11103
Wayne L
Job Details:
06/12/2019
REF BOT/MT 19CF WHIRLPOOL n/a
Check unit refrigerator door is damage from where the inch sits and freezer door is also damaged ; ordrng 1 LW10413519 (DOOR) and 1 LW10433608 (FREEZER ) and 1 W11189115 (THUMBLE)
Near Queens, NY 11103
Wayne L
Job Details:
06/12/2019
WSH FRT/LOAD WHIRLPOOL WFW92HEFW
"Check unit,unit is not draining stackable unit this job requires 2 men order drain pump is case drain pump is faulty ; ordrng 1 W10425238 (DRAIN PUMP)"
Near Parsippany-Troy Hills, NJ 07054
Efrain R.
Job Details:
06/12/2019
DISHWASHER KITCHENAID KDTE334DBLO
Needs pump sump assy george will be dropping off pt to cust and will do at afternoon also p/up pivot tie at tribles ref # 13402347 install ok; saved tckt
Near Florham Park, NJ 07932
Efrain R.
Job Details:
06/12/2019
DISHWASHER MAYTAG MDBH968AWS3
Needs console not accepting commands ; ordrng 1 WPW10235721 (CONSOLE)
Near Saddle Brook, NJ 07663
Lewis G.
Job Details:
06/12/2019
D/WASHER UNDCTR KITCHEN-AID KDFE104DBL2
9 1. 8 2. Diagnosing unit water seems to be leaking from the sump pump area from seal on the sump pump need new sump and motor assembly also door seal and water wash arm.... please reschedule for last stop on Thursday; ordrng 1 W10300924 (DOOR SEAL) and 1 W10348269 (DRAIN PUMP ASSY) and 1 W10406822 (WASH ARM ASSY) and 1 WPW10605057 (WASH PUMP AND MOTOR)
Near East Hanover, NJ 07936
Gerry Q
Job Details:
06/12/2019
RANGE WHIRLPOOL WFG540H0ES
Unit need 5 new knobs tech only gets 1; ordrng 5 W10766544 (knob)s
Near Queens, NY 11385
Darren S.
Job Details:
06/12/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0
Found power to motor ... not spraying water ; ordrng 1 SUMP AND MOTOR ASSEMBLY
Near Hoboken, NJ 07030
Aris S.
Job Details:
06/12/2019
DISHWASHER WHIRLPOOL WDT720PADM2
"Run unit check the door the legs, no leak was found, but if problem continues then need to send the vent, & the bottom spray arn"
Near Brooklyn, NY 11219
Paul D
Job Details:
06/12/2019
OVEN WHIRLPOOL WEG515S0FS0
"Tried new control still have same issue spoke to tech line need another spark module for oven sr#7725073763; ordrng 1 W10898291 (module-spk), used 1 W10511278 (MODULE) from stock"
Near Jersey City, NJ 07304
Aris S.
Job Details:
06/12/2019
REFRIGERATOR WHIRLPOOL WRT311FZDT01
"Found a bad evap fan motor, install one test it is working normal ; used 1 WP2315539 (EVAP FAN) from stock"
Near Montvale, NJ 07645
Tim S
Job Details:
06/12/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXY02
Replaced defective ice maker
Near Paramus, NJ 07652
Tim S
Job Details:
06/12/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Replaced defective ice maker ; used 1 W10884390 (ICEMAKER) from stock
Near Ridgewood, NJ 07450
Tim S
Job Details:
06/12/2019
D/WASHER UNDCTR WHIRLPOOL WDT780SAEM2
Replaced defective adjusters; used 1 W10712395 (ADJUSTER) from stock
Near Brooklyn, NY 11206
Wayne L
Job Details:
06/12/2019
WASHER AMANA NTW4516FW2
"Check unit,unit was in flood mode repair unit,unit now working fine"
Near Queens, NY 11101
Wayne L
Job Details:
06/12/2019
WASHER MAYTAG MVWB835DC4
"Check unit,unit not getting hotter water from main hot water line,instruct customer to call maintenance to turn hot water on,unit is working fine"
Near Queens, NY 11104
Wayne L
Job Details:
06/12/2019
DISHWASHER WHIRLPOOL IUD8555DX0
Check unit unit installed heater unit working fine
Near Yonkers, NY 10704
Marc M
Job Details:
06/12/2019
RANGE - GAS JENN AIR JGRP436WP01
Unit tested & checked ordering hinges to complete the repair. Needs bigger screws for facia screw holes striped .facia coming off ; ordrng 1 w10836480 and 1 w10877227
Near Midland Park, NJ 07432
Tim S
Job Details:
06/12/2019
WASHER WHIRLPOOL WGT4027HW0
Adjusted fan shroud from hitting blade
Near Byram Township, NJ 07821
Clayton G.
Job Details:
06/12/2019
RAN EL 30 SC WHIRLPOOL WFE525S0HZ1
"Unit needs harness, terminal block and 3 prong cord. 09016 power cord2ct; ordrng 1 09016 (POWER CORD ) and 1 W11134844 (HARNESS MAIN) and 6 WP3400029 (nut)s and 1 WPW10245259 (block-term)"
Near Queens, NY 11105
Wayne L
Job Details:
06/12/2019
WASHER WHIRLPOOL n/a
"Check unit,unit working fine"
Near Garfield, NJ 07026
Gerry Q
Job Details:
06/12/2019
D/WASHER UNDCTR WHIRLPOOL WDT920SADM
"Soap dispenser and gasket tub replaced spray arms cleaned unit tested ok; used 1 W10300924 (GASKET), and 1 W10861000 (DISPENSER) from stock"
Near Clifton, NJ 07013
Gerry Q
Job Details:
06/12/2019
OVEN KITCHENAID KGRS505XSS02
Oven bottom bake igniter replaced unit tested ok; used 1 12400035 (igniter) from stock
Near West Caldwell, NJ 07006
Gerry Q
Job Details:
06/12/2019
DISHWASHER WHIRLPOOL MDB7851AWS
Unit tested ok all funtion tested ok
Near Caldwell, NJ 07006
Gerry Q
Job Details:
06/12/2019
DISHWASHER KITCHENAID KDTE254ESS2
Tech found a lot of sud in the water that was leaking out tech removed suds from the water. Unit tested ok
Near Brooklyn, NY 11234
Enerve B.
Job Details:
06/12/2019
REFRIGERATOR MAYTAG MFI2269VEW7
"Checked out the ref,founded the failure of the parts listed below,will order.; ordrng 1 PW10162697 (MOTOR ,F) and 1 W10882923 (ICE M) and 1 WPW10221048 (SPACER)"
Near Brooklyn, NY 11219
Paul D
Job Details:
06/12/2019
DRYER WHIRLPOOL WGD5620HW0
Checked unit found no problem with dryer explain to customer to have vent checked unit in basement it vents out of to roof
Near Brooklyn, NY 11230
Paul D
Job Details:
06/12/2019
OVEN KITCHENAID KODE500ESS02
Checked out nit found display changes from different settings . Tech didnt see unit do that ; ordrng 1 W11086141 (console)
Near Brooklyn, NY 11219
Paul D
Job Details:
06/12/2019
WASHER MAYTAG MHW3505FW1
Installed touch pad only tested ok
Near Brooklyn, NY 11204
Paul D
Job Details:
06/12/2019
REFRIG/FREEZER MAYTAG MSB26C6MDM00
Installed new disp per tech line
Near White Plains, NY 10606
Jerel L
Job Details:
06/12/2019
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01
Found normal operation. Verified water source hooked up to cold water. Advised cust unit doesnt have reservoir and gives filtered tap water. Unit checked ok; ordrng 1 W11162443 (CRISPER)
Near Brooklyn, NY 11204
Paul D
Job Details:
06/12/2019
WASHER WHIRLPOOL WFW92HEFW0
Installed new bellow tested ok
Near Point Pleasant, NJ 08742
Frank C
Job Details:
06/12/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05
"Found drain tube completely restricted, caused ice buildup. Cleared ice from tube. Corrected issue, found other faults"
Near Monmouth Beach, NJ 07750
Eric P.
Job Details:
06/12/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02
"Ep-Installed new evap motor and harness, optimized thermistor location. Incorrect water valve and fill tube. Ordering (1) W11209890 tube-water, (1) W10865826 valve; ordrng 1 W10865826 (VALVE) and 1 W11209890 (TUBE-WATER)"
Near New York, NY 10025
Clem S.
Job Details:
06/12/2019
WASHER WHIRLPOOL WTW57ESVW1
"Replaced part ,test okay"
Near New York, NY 10031
Clem S.
Job Details:
06/12/2019
REFRIGERATOR WHIRLPOOL KSSC36QMS03
"Replaced ice maker module and bin bottom ,test okay"
Near New York, NY 10034
Clem S.
Job Details:
06/12/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04
"Replaced parts,test okay ; used 1 W1084321 (FILTER) from stock"
Near Old Bridge Township, NJ 08857
Vincent D
Job Details:
06/12/2019
MICROWAVE WHIRLPOOL IBMS1455WS
Vd installed part tested found unit needs a second button (W11086664) 20 button (W1116990) 20 additional labor 50 tax total 95.96 plus prev bal 159.16 new bal on return is 255.12 ; ordrng 1 W11086664 (BUTTON) and 1 W11116990 (BUTTON )
Near New York, NY 10025
Clem S.
Job Details:
06/12/2019
OVEN AMANA AGG222VDW4
"Replaced parts ,test okay"
Near New York, NY 10024
Clem S.
Job Details:
06/12/2019
WASHER MAYTAG LSG7804AAE
Found noisy brake upper bearing / lower gear case bearing . Test okay
Near The Bronx, NY 10465
Marc M
Job Details:
06/12/2019
DISHWASHER KITCHENAID KDTE334GPS
Unit tested & checked power supply not making good connection re striped wires and re tested ok.unit ops well.
Near Jefferson, NJ 07849
Ken K
Job Details:
06/12/2019
REFRIGERATOR KITCHEN AID KRSC503ESS01
"Checked unit FC door is damaged at the top and bottom hinges, see pictures, ordered door; ordrng 1 LW10728959 (FC DOOR)"
Near The Bronx, NY 10463
Marc M
Job Details:
06/12/2019
DISHWASHER WHIRLPOOL WDF520PADW7
Unit tested & checked no issues detected ran diag no codes in unit cx instruct no parts needed for repair. Unit ops well.
Near New York, NY 10023
Clem S.
Job Details:
06/12/2019
REFRIG/FREEZER WHIRLPOOL KFFS20EYMS00
"Replaced parts ,test okay"
Near The Bronx, NY 10467
Marc M
Job Details:
06/12/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Unit tested & checked unit powers on then shuts off; unit getting 120v cx refuses to have unit repaired board needed to complete repair checked power 120v present unit not working.cust will contact and return unit to store. ; Job Cmpltd
Near New York, NY 10018
Clem S.
Job Details:
06/12/2019
OVEN WHIRLPOOL WOS11EM4EB00
"Replaced part ,test okay"
Near Freehold, NJ 07728
Vincent D
Job Details:
06/12/2019
REFRIGERATOR KITCHEN AID KRMF706ESS01
Vd installed inverter turned on unit still blinking3 time called tech line was advised to replace inverter again unit needs inverter ( W11087200) Ref #7725011397; O-emld tckt
Near Mount Olive Township, NJ 07828
Clayton G.
Job Details:
06/12/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM2
Reset ice maker unit tests ok.
Near Yonkers, NY 10704
Marc M
Job Details:
06/12/2019
RANGE WHIRLPOOL AGG222VDW4
Part installed unit tested and checked ok handle reattached.
Near The Bronx, NY 10468
Marc M
Job Details:
06/12/2019
COOKTOP WHIRLPOOL WCC31430AB02
Unit tested & checked - element adjusted. And tested ok cx states that app. Was made for more than one app however
Near The Bronx, NY 10463
Marc M
Job Details:
06/12/2019
RANGE AMANA AGR5715QDW
Unit tested & checked needs clock with overlay to complete repair. Cx declined est. Part # WP74009217 Do not order any parts gave est. if wants repair will call back.
Near Clark, NJ 07066
Moses D
Job Details:
06/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Replaced dented door panel. Tested ok
Near Aberdeen Township, NJ 07747
Dennis B
Job Details:
06/12/2019
OVEN WHIRLPOOL WFG515S0ES1
Db unit has bad control unit needs following parts ; ordrng 1 WPW10348656 (cntrl-elec)
Near Perth Amboy, NJ 08861
Moses D
Job Details:
06/12/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Replaced stop clip. Tested ok
Near Tinton Falls, NJ 07724
Brian H.
Job Details:
06/12/2019
OVEN KITCHENAID KODE500ESS02
Replace parts. Adjusted vent according to tech line (see EY for notes). Unit working ok
Near Staten Island, NY 10312
Felipe T.
Job Details:
06/12/2019
DISHWASHER KITCHEN AID KDTM354DSS3
Ordered motor assembly ; ordrng 1 W10805015 (pump&motor)
Near Staten Island, NY 10312
Felipe T.
Job Details:
06/12/2019
OVEN KICTHEN AID KEBS107SWH04
Ordered Tco. Requesting Friday AM 8-10; ordrng 1 WP9760774 (elmnt-brol 106.33) and 1 WPW10119143 (cntrl-elec)
Near Chatham, NJ 07928
Moses D
Job Details:
06/12/2019
DISHWASHER JENN-AIR JDTSS246GP0
Arrived at customer house when inspecting new tub found that it is damaged. Customer very upset and does not want any further repair done.
Near Cranford, NJ 07016
Moses D
Job Details:
06/12/2019
KITCHEN KITCHENAID KDFE204ESS3
Replaced harness wire. Tested ok
Near Keansburg, NJ 07734
Brian H.
Job Details:
06/12/2019
WASHER WHIRLPOOL NTW4516FW2
"Adjusted Rotor Position Sensor harness, unit working ok."
Near Woodbridge Township, NJ 08832
Roberto C
Job Details:
06/12/2019
WASHER MAYTAG MVWX655DW1
Reset control won’t go tru reset needs control and latch ; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (LATCH )
Near Tinton Falls, NJ 07724
Brian H.
Job Details:
06/12/2019
MICROWAVE JENN AIR JMC2430DP01
Adjusted LH door switch to rear holder. Unit working ok.
Near Holmdel, NJ 07733
Dennis B
Job Details:
06/12/2019
RANGE JENN-AIR JGD3430BB00
Db reposition cooktop for customer no 2man needed
Near Tinton Falls, NJ 07724
Eric P.
Job Details:
06/12/2019
OVEN KITCHENAID KODE500ESS02
"Ep-unit had F2E1(stuck key), F6E6(lost comm/upper), F6E9(lost comm/lower). Checked continuity between P1/J4-good, also between P1-1/P1-2- good. Contacted techline-Austin(sr#7725068230), use foil tape and connect the air vents on the left side together to prevent moisture/steam from rolling across console(console has been replaced 3 times previously)"
Near Eastchester, NY 10709
Derrell D.
Job Details:
06/12/2019
WASHER WHIRLPOOL WFW9200SQ02
Found faulty inlet valve slowly allowing water in basket when not in use; ordrng 1 WP8182862 (INLET VALVE )
Near Knoxville, TN 37922
Eric P.
Job Details:
06/12/2019
OVEN JENN AIR JJW2430DP01
Ep-installed and programmed new console
Near Aberdeen Township, NJ 07747
Dennis B
Job Details:
06/12/2019
LAUNDRY WHIRLPOOL WETLV27FW0
Db unit has bad timer called techline they advise timer (WPW10113804) $172. Trip $114.95 labor $90 tax $24.97 total $401.92 Sr#772506859 also spoke with fc need to pre id motor incase needed motor (WP661600) will add $185 if needed ; ordrng 1 WP661600 (drive motor) and 1 WPW10113804 (timer)
Near Tinton Falls, NJ 07724
Eric P.
Job Details:
06/12/2019
MICROWAVE JENN AIR JMC2430DP01
"Ep-corrected door switch issue, relocated switch location in interlock"
Near Brooklyn, NY 11204
Enerve B.
Job Details:
06/12/2019
WASHER WHIRLPOOL WFW8620HW1
Installaed the console assy and tested ok
Near Brick Township, NJ 08723
Matt S.
Job Details:
06/12/2019
MICROWAVE IKEA IBMS1455DS00
Assisted BP
Near New York, NY 10029
Edwin M.
Job Details:
06/12/2019
REFRIGERATOR KITCHENAID KRBR109ESS00
Adjusted door handle unit tested ok
Near Old Bridge Township, NJ 08857
Vincent D
Job Details:
06/12/2019
DISHWASHER KITCHENAID KDFE304DWH1
Vd found drain pump seized freed up/ Tested unit ran to specs
Near Jackson Township, NJ 08527
Vincent D
Job Details:
06/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Vd installed parts tested unit ran to specs
Near Woodbridge Township, NJ 07064
Roberto C
Job Details:
06/12/2019
WASHER MAYTAG MVWB765FC3
Found damage agitator...ordered 1; ordrng 1 W11161960 (AGITATOR )
Near Marlboro Township, NJ 07746
Vincent D
Job Details:
06/12/2019
DRYER MAYTAG MGDC300BW
Vd installed part tested unit ran to specs
Near Marlboro Township, NJ 07746
Vincent D
Job Details:
06/12/2019
DISHWASHER WHIRLPOOL WDF520PADB7
Vd tested found control locked out cleared reset control tested unit ran to specs collected trip 114.95 labor 75 tax total 202.53 paid in full by cc #
Near Asbury, NJ 08802
Jose R
Job Details:
06/12/2019
DISHWASHER KITCHENAID KDTE334GPS0
Found faulty inlet valve ..passing water when off.; ordrng 1 W10648041 (valve-inlt)
Near Stanhope, NJ 07874
Ken K
Job Details:
06/12/2019
REFRIG/FREEZER WHIRLPOOL WRF560SMYW04
"Noise, checked unit found ice build up on FC evaporator, replaced defective defrost thermistor, ; used 1 w10902214 (THERMISTER) from stock"
Near Hasbrouck Heights, NJ 07604
Elmer A.
Job Details:
06/12/2019
WASHER MAYTAG MVWX655DW1
Resecured loose connection to water valve and adjust drain hose checked operation ok.
Near Township of Washington, NJ 07676
Elmer A.
Job Details:
06/12/2019
WASHER WHIRLPOOL WTW6600SW2
Installed suspension rods checked operation ok.
Near Toms River, NJ 08755
Matt S.
Job Details:
06/12/2019
WASHER WHIRLPOOL WFW97HEDW0
"Serious damage to the tub, basket, bellow and suspension. Cannot look up parts as the mdl serial numbers are worn off of the sticker. Customer will need to call whirlpool for a replacement mdl sticker in order for parts to be looked up. Needs a new tub assembly, suspension and a 2 man. WPW10450389 WPW10261492 tight space.; ordrng 1 WPW10261492 (shock absorber) and 1 WPW10450389 (tub-outer)"
Near Manchester Township, NJ 08759
Matt S.
Job Details:
06/12/2019
DISHWASHER WHIRLPOOL WDT780SAEM1
No trouble codes present. Advised they must repair n the hot water at the sink before starting the dishwasher for best results. Ordering a lower rack wheel assembly. W10195416V; ordrng 1 W10195416V (dish rack wheel)
Near Brick Township, NJ 08723
Matt S.
Job Details:
06/12/2019
KITCHEN WHIRLPOOL WDT970SAHV0
New sump assembly installed. Tested and working properly.
Near Lakewood Township, NJ 08701
Matt S.
Job Details:
06/12/2019
WASHER WHIRLPOOL WFW85HEFW1
Pressure system fault code. Customer said it happens from time to time. Cleared code and tested in auto test. Noticed there is suds indicating too much detergent is being used. Also there has been no clean cycles run since purchasing. Advised to run a clean washer cycle with 1cup of white vinegar to remove detergent residue. May need to be done a few times. Working as designed.
Near New York, NY 10030
Eddy P.
Job Details:
06/12/2019
WASHER AMANA NTW4516FW2
Replaced main board. Ranbtest washer working properly.
Near Staten Island, NY 10303
Felipe T.
Job Details:
06/12/2019
D/WASHER UNDCTR KITCHEN-AID KDFE104HPS0
Replaced defective dispenser ; used 1 W10861000 (DISPENSER) from stock
Near The Bronx, NY 10466
Derrell D.
Job Details:
06/12/2019
WASHER MAYTAG MHW3505FW1
Test unit working properly found no faults with unit advise of detergent usage and odor control
Near Queens, NY 11362
Kenny G
Job Details:
06/12/2019
WSH/DRY LND CTR WHIRLPOOL n/a
Found cold water inlet valve filter clogged with brown sediment causing long fill no fill Error. E1 error. Removed valve filter and cleaned it. Re installed tested. And unit working ok.
Near Queens, NY 11005
Kenny G
Job Details:
06/12/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM04
Found ice maker bar loose. Adjusted and tested ok.
Near White Plains, NY 10605
Jerel L
Job Details:
06/12/2019
REFRIG/FREEZER MAYTAG MFF2055FRZ00
Reinstalled icemaker arm. Cycled i.m - unit checked ok
Near Fredon Township, NJ 07860
Clayton G.
Job Details:
06/12/2019
REF S/S 21 CF WHIRLPOOL n/a
Needs door chute funnel and drain pan. Must be 2ct. ; ordrng 1 WP2180224 (guide-ice) and 1 WPW10614158 (tray-evap)