Near New York, NY 10031
Edwin M.
Job Details: 06/12/2019
DISHWASHER WHIRLPOOL MDB4949SDZ0 Found spoon under floatswitch
Near Queens, NY 11369
Darren S.
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 As per customer.. unit not cooling ... as of now normal operation .. no irregular noises ...fresh food temp @ 38 degrees ...freezer @ 12 degrees ...customer instruct to clean condenser..
Near Berkeley Township, NJ 08721
Marc C
Job Details: 06/12/2019
M/W OTR WHIRLPOOL WMH31017HS2 Door worped and switches damaged ; ordrng 1 W11173813 (DOOR) and 1 W11252186 (SWITCHS UPPER) and 1 W11252187 (SWITCHES LOWER)
Near New York, NY 10023
Adrian R.
Job Details: 06/12/2019
REFRIG/FREEZER WHIRLPOOL KFIS20XVMS11 "Realign the freezer door,and reset the water filter light leave working fine."
Near New York, NY 10024
Adrian R.
Job Details: 06/12/2019
MICROWAVE KITCHENAID KEMS308GSS0 Installed the both parts run test leave working properly.
Near Park Ridge, NJ 07656
Tim S
Job Details: 06/12/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Bad motor pump ; ordrng 1 W11087376 (MOTOR PUMP )
Near Saddle Brook, NJ 07663
Sam C
Job Details: 06/12/2019
REFRIGERATOR JENN-AIR JFC2089WEP11 Ice buildup clogged drain defrosted ice cleaned condenser installed new drain tube adjusted and reinstalled freezer handle cycle check
Near Elizabeth, NJ 07206
Jesse F
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 F.f. evaporator iced up. O&i parts. Repair per service pointer W11033419D. 2 count for defrosting...; ordrng 1 W10889841 (cover-evap) and 1 W11169503 (CONTROL )
Near Brooklyn, NY 11206
Damion M.
Job Details: 06/12/2019
WASHER MAYTAG MVWB765FW0 Check unit and found faulty gear case and water valve I installed all the parts and check left unit working has design...
Near Queens, NY 11379
Kenny G
Job Details: 06/12/2019
REFRIG/FREEZER WHIRLPOOL WRS321SDHB02 Installed and tested diffuser.
Near Point Pleasant, NJ 08742
Frank C
Job Details: 06/12/2019
WASHER WHIRLPOOL WTW5000DW2 Needs cap and motor; ordrng 1 W11158831 (CAP) and 1 W11283592 (MOTOR)
Near Queens, NY 11385
Kenny G
Job Details: 06/12/2019
WASHER WHIRLPOOL WTW5000DW1 Installed and tested pump. Working ok.
Near Brooklyn, NY 11207
Kage M
Job Details: 06/12/2019
RANGE WHIRLPOOL WFG320M0BS3 Checked and found the hinge safety was not released ; unable to get back on fixed and left the unit working as designed
Near Brooklyn, NY 11213
Damion M.
Job Details: 06/12/2019
DRYER GAS WHIRLPOOL WGD9371YW0 Check dryer but I’m unable to verify customer complaint I check dryer cycle correctly no problem ... but the vent fro the first floor to the roof i have no access instruct ant further issue call us back..
Near Brooklyn, NY 11234
Enerve B.
Job Details: 06/12/2019
WASHER WHIRLPOOL WTW4915EW2 "Checked out the washer,founded the failure of the back flow water from the drain pipe(main ).unit works fine as designed,customer needs a plumber for."
Near Upper Saddle River, NJ 07458
Tim S
Job Details: 06/12/2019
REFRIGERATOR KITCHENAID n/a Irratic board; ordrng 1 W10789107 (cntrl-elec)
Near Livingston, NJ 07039
Efrain R.
Job Details: 06/12/2019
DISHWASHER JENN-AIR JDB8200AWPW3 "Found can cap in pump ,drain assy .ran unit ok"
Near Brooklyn, NY 11213
Damion M.
Job Details: 06/12/2019
WASHER WHIRLPOOL WFW8620HC1 Check wash but upon arrival Im unable to verify customer complaint I ran unit found no issue .. instruct customer left unit working has design...
Near Queens, NY 11413
George T
Job Details: 06/12/2019
REF S/S 20 CF WHIRLPOOL WRS571CIDM02 Unit located in basement possible high humidity issue migrating into unit when doors are opened.must remove dispenser every couple of weeks to clean it out...also very low water pressure even without filter in place..could not trace valve in ceiling.must be addressed by customer.
Near New York, NY 10021
Damian T.
Job Details: 06/12/2019
ICE MAKER KITCHEN AID KUIC18NNXS1 "Replaced drain pump, recirculating pump, hose, tubing and water pan. Unit ok."
Near Queens, NY 11414
Paul T
Job Details: 06/12/2019
D/WASHER UNDCTR WHIRLPOOL WDF520PADW "Customer did not want me to go into apartment because i was there several times and didnt resolve issues, customer got very rude and i left building, refer to previous invoices for records. Doc with tina."
Near Howell Township, NJ 07731
Chris H.
Job Details: 06/12/2019
DISHWASHER KITCHENAID KDFE104DWH4 "CH - unit has fail d ash motor. installed new sump assembly {WPW10605057} from truck stock, tests good. No other functional issues found at this time ; used 1 WPW10605057 (PUMP & MOTOR) from stock"
Near Lacey Township, NJ 08734
Marc C
Job Details: 06/12/2019
REFRIGERATOR MAYTAG MBF2258XEW1 Tested unit found snow in freezer due to gasket not sealing properly i heated door gasket tested unit ok. Freezer. 0. Fresh food 38. Ice cream solid
Near North Brunswick Township, NJ 08902
Brian H.
Job Details: 06/12/2019
ICEMAKER WHIRLPOOL ARS8267BS "Found shut off arm to ice maker jammed. Adjusted arm, cycled ice maker. Unit working ok."
Near Toms River, NJ 08757
Matt S.
Job Details: 06/12/2019
WASHER MAYTAG MVWB850YW0 Installed new drain hose. Working properly. Collected balance. 141.29 cc
Near Toms River, NJ 08757
Matt S.
Job Details: 06/12/2019
FREEZER WHIRLPOOL WRT311FZDB01 New fc door and emblem installed. Working properly.
Near Berkeley Township, NJ 08721
Marc C
Job Details: 06/12/2019
DRYER WHIRLPOOL WGD4815EW2 Tested unit for noise found bra wire in blower housing i remover wire tested unit ok
Near Plumsted Township, NJ 08533
Trevor B
Job Details: 06/12/2019
DRYER AMANA NED4655EW1 TB- Adjusted door strike. Tests good.
Near Spotswood, NJ 08884
Brian H.
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW00 Replaced parts. Working ok
Near Queens, NY 11419
Peter B.
Job Details: 06/12/2019
WASHER WHIRLPOOL WFW9150WW01 Check unit found clogged dispenser and boot drain ports and cleared clog; retested and now functions fine ; Job Cmpltd
Near Manalapan Township, NJ 07726
Vincent D
Job Details: 06/12/2019
DRYER MAYTAG MGDC400VW0 Vd unit needs timer (WP3977678) 175 trip 114.95 labor 135 tax total 453.10 cust declined at this time paid trip 122.57 by check # 7387
Near Queens, NY 11369
Darren S.
Job Details: 06/12/2019
REF BOT/MT 19CF WHIRLPOOL n/a Found excessive ice build up in freezer..clean out ice ..; used 1 w10902214 (THERMISTER) from stock
Near Freehold, NJ 07728
Vincent D
Job Details: 06/12/2019
DRYER WHIRLPOOL WGD4815EW2 Vd found unit had a restriction in the unit by the air intake by lint screen / cleared and tested unit / ran to specs collected trip 114.95 labor 90 tac total 218.53 paid in full by cc #
Near Monroe Township, NJ 08831
Trevor B
Job Details: 06/12/2019
REFRIG/FREEZER WHIRLPOOL WRS325SDHB01 TB- Cooling temps in both sections test good. Items freezing in upper portion of f/f section due to inhibited return airflow. Customer has food items blocking rear shelving space and tall bottle items directly in front of supply air damper. Attempted to explain this to customer and customer along with customer’s elderly mother interrupted service explanation several times and became belligerent. Unit is working as designed. Customer refused to listen to problem resolution.
Near Newton, NJ 07860
Clayton G.
Job Details: 06/12/2019
WASHER WHIRLPOOL WTW4950HW1 Advised customer must use both hot and cold water.Ran self test. Found no faults. Unit passes selftest ok!
Near Queens, NY 11361
Peter B.
Job Details: 06/12/2019
WASHER WHIRLPOOL WFW95HEDW0 "Check unit found in sud lock mode,ran a diagnostic test functions fine"
Near Brooklyn, NY 11210
Enerve B.
Job Details: 06/12/2019
WASHER WHIRLPOOL WFW9550WL00 "Checked out the washer ,founded the failure of the dispenser housing water supply hose.Repaired the dispenser water supply hose,unit tested ok."
Near Hoboken, NJ 07030
Keyel H
Job Details: 06/12/2019
REFRIGERATOR KITCHENAID KSCS25INSS01 "Unit is operating normal temps/ frost pattern check ok coils was clogged, vacuum coils for customer."
Near Cliffside Park, NJ 07010
Felipe T.
Job Details: 06/12/2019
COOKTOP JENN AIR JEC8430ADS Replaced right front burner switch. Need to contact owner for remaining balance ; used 1 12002121 (INFINITE SWITCH ) from stock
Near Freehold, NJ 07728
Vincent D
Job Details: 06/12/2019
REFRIGERATOR KITCHEN AID KOSE507ESS03 D found door hitting bottom kick plate causing noise / repositioned kick plate and left hinge / tested unit ran to specs
Near The Bronx, NY 10468
Marc M
Job Details: 06/12/2019
COOKTOP WHIRLPOOL WCC31430AB02 Unit tested & checked adjusted element and tested ok element was sticking up in air now it is now problem resolved unit tested ok.
Near Manchester Township, NJ 08759
Matt S.
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM Improper dispatch. Has lowes contract. Had a previous visit. Advised customer they have to call lowes to have it re-dispatched correctly.
Near Saddle Brook, NJ 07663
Eric S.
Job Details: 06/05/2019
DISHWASHER KITCHENAID KDPE234GPS0 Found no power to unit. Advised customer
Near Edison, NJ 08817
Omar S
Job Details: 06/05/2019
WASHER WHIRLPOOL WET4027HW0 Broken door latch need part 2CC 2man job; ordrng 1 W11176112 (LATCH)
Near Staten Island, NY 10310
Felipe T.
Job Details: 06/05/2019
DISHWASHER KITCHEN AID KDTM504EPA2 Cleaned and tightened float assembly. Per customer leak has not caused any water damage
Near Staten Island, NY 10304
Felipe T.
Job Details: 06/05/2019
RANGE WHIRLPOOL WFG505M0BS3 Replaced defective door glass and knobs
Near Union, NJ 07083
Felipe T.
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit. Cleared drain clog
Near Queens, NY 11429
Peter B.
Job Details: 06/05/2019
WSH FRT/LOAD WHIRLPOOL n/a Check unit does not drain remove and replace pump tested functions fine ; used 1 WPW10605427 ( PUMP) from stock
Near Queens, NY 11360
Kenny G
Job Details: 06/05/2019
WASHER WHIRLPOOL WTW7000DW1 Installed gearcase and stator. Did not use inner or outer tub. I’m . Tests ok.
Near Queens, NY 11357
Kenny G
Job Details: 06/05/2019
REFRIGERATOR JENN-AIR JF42NXFXDW04 Found customers concerns were easily resolved by vacuuming upper area of fridge. Dust and lit. Issue.
Near Queens, NY 11357
Kenny G
Job Details: 06/05/2019
RANGE JENN-AIR JGRP536WP01 Found burners were igniting properly. However spark heads needed cleaning. Cleaned spark heads to allow for better spark. ; unit tested ok now; Job Cmpltd
Near Queens, NY 11357
Kenny G
Job Details: 06/05/2019
REFRIG/FREEZER WHIRLPOOL WRSA71CIHN00 The filter clogging issue is due to water main replacement project that is being performed in bayside /flushing queens. Cust advised to install whole house water filtration system. Nothing whirlpool can do.
Near Queens, NY 11356
Kenny G
Job Details: 06/05/2019
WASHER COMM WHIRLPOOL CAE2745FQ0 Installed latch. Job done
Near Queens, NY 11370
Kenny G
Job Details: 06/05/2019
REFRIG/FREEZER MAYTAG MSC21C6MFZ00 Installed water filter for customer. Also checked unit was working ok
Near Queens, NY 11385
Kenny G
Job Details: 06/05/2019
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Installed all parts tested ok.
Near Brooklyn, NY 11206
Peter B.
Job Details: 06/05/2019
WASHER MAYTAG MVWX655DW1 Remove and replace failed parts listed tested functions fine ; used 1 W10752187 ( SCREW ) from stock
Near Queens, NY 11365
Peter B.
Job Details: 06/05/2019
LAUNDRY WHIRLPOOL WET4124HW0 Check unit found slow fill remove and clean valve screens tested functions fine
Near Hartsdale, NY 10530
Marc M
Job Details: 06/05/2019
RAN GS S/I JENN-AIR n/a Unit tested & checked outer ring under knob loose needs adhesive or double sided tape. No parts needed to complete repair cx will call Jen -Air for part or adhessive no tools need to put ring back on range.cx instructed calledJen air with cx part shipped direct to cx .
Near Queens, NY 11354
Kenny G
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW02 Water valve is defective again. Ordering valve and wire harness in back of unit ; ordrng 1 W11228998 (WIRE HARNESS ) and 1 WPW10179146 (valve-inlt)
Near Queens, NY 11366
Peter B.
Job Details: 06/05/2019
WASHER AMANA NTW4516FW3 Check unit found washing out sequence recalibrate tested With clothes functions fine.customer must use less soap.
Near White Plains, NY 10605
Marc M
Job Details: 06/05/2019
MICROWAVE KITCHEN AID KBHS179BSS00 Prt installed
Near Dobbs Ferry, NY 10522
Marc M
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KFCS22EVMS8 Unit tested & checked bottom freezer icing up snowy ice causing issues for door closing.Asper Tm tracks no snap back needs tracks gave cx prt numbers and prices cx declined.repair
Near Queens, NY 11367
Kenny G
Job Details: 06/05/2019
RAN GS 30 CV AMANA AGR4230BAW3 Ignitor is bad. ; ordrng 1 W10914411 (igntr-oven)
Near Mount Vernon, NY 10552
Marc M
Job Details: 06/05/2019
DISHWASHER MAYTAG MDB4949SDZ Unit tested and checked no issues detected @ time of app. Cx instructed on placement of dishes.
Near The Bronx, NY 10463
Marc M
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL GU2275XTVY2 Unit tested & checked ok no issues detected @time of app. Cx instruct. Unit operating to manufacture specs.
Near Yonkers, NY 10708
Jerel L
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF540CWHW "Installed handled, explained operation of unit. Unit checked ok"
Near The Bronx, NY 10468
Jerel L
Job Details: 06/05/2019
REF BOT/MT 19CF WHIRLPOOL n/a Installed new thermistor. Defrosted ice and cleared drain. Unit checked ok
Near The Bronx, NY 10463
Jerel L
Job Details: 06/05/2019
REFRIG/FREEZER WHIRLPOOL GB9FHDXWSO4 Unclogged drain. Installed p trap. Cleared ice buildup in drip pan. Unit checked ok
Near Lafayette Township, NJ 07848
Clayton G.
Job Details: 06/05/2019
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ01 Adjusted door gasket and Advised customer on food stocking and energy usage cause change of season condensation. Unit checks ok.
Near White Plains, NY 10601
Jerel L
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found door broken off at screws. Which does not allow door to stay on bracket to create air tight seal. Freezer is cannot be worked. Need new freezer door.; ordrng 1 LW10433608 (dor-fip ms)
Near Morristown, NJ 07960
Clayton G.
Job Details: 06/05/2019
REFRIG/FREEZER KITCHEN AID KSCS25INSS00 Replaced ice maker. Unit tests ok. Old part is warranty return.
Near The Bronx, NY 10471
Jerel L
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Installed start device on previous attempt. Faulty compressor. Allow 3 count; ordrng 1 876764 (valve) and 1 WPW10507886 (compressor)
Near Rockaway, NJ 07866
Clayton G.
Job Details: 06/05/2019
DISHWASHER KITCHENAID KUDS01FLSS5 Unit has hard water buildup. Advised customer unit has to be cleaned with white vinegar unit has no more build up.
Near Westwood, NJ 07675
Stoyan S
Job Details: 06/05/2019
OVEN WHIRLPOOL GBD307PDS09 SR#7725009411Vent randomly turns on by itself / Called tech line they recommend to replace microcomputer and UI / micro is NLA # WPW10438751
Near Newton, NJ 07860
Clayton G.
Job Details: 06/05/2019
DRYER MAYTAG MEDX655DW1 Replaced motor found bad fuse and timer. Scode timer; ordrng 1 W10909685 (fuse-thrml) and 1 WPW10642928 (timer)
Near Mahwah, NJ 07430
Stoyan S
Job Details: 06/05/2019
MICROWAVE JENN-AIR JMW2430DS02 Re install turn table holder Test it all op ok
Near Mahwah, NJ 07430
Stoyan S
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replace defective drain pump Test it all op ok; used 1 W10348269 (PUMP-DRAIN) from stock
Near Mount Olive Township, NJ 07828
Clayton G.
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Unit needs ice maker. And must defrost for complete repair. ; ordrng 1 W11188383 (ICE MAKER. )
Near Allendale, NJ 07401
Stoyan S
Job Details: 06/05/2019
OVEN KITCHENAID KSGG700EBS1 Loose connection on regulator Re install Test it all op ok
Near Ridgewood, NJ 07450
Stoyan S
Job Details: 06/05/2019
DISHWASHER JENN AIR JDB9000CWP3 "Replace defective tracks upper rack Test it all op ok; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Denville, NJ 07834
Clayton G.
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL GD5SHAXNT00 "Unit needs water valve and ice maker.2cts unit needs to be moved out of tight spot. Customer wants to be scheduled in September. Cg only on return. Unit must be shut down to thaw fill line,; ordrng 1 2198597 (icemaker assy) and 1 W10408179 (water vavle asm)"
Near Fair Lawn, NJ 07410
Stoyan S
Job Details: 06/05/2019
D/WASHER UNDCTR KITCHEN-AID KUDS30IXSSA Replace broken wheels lower rack All op ok; used 4 W10195416V (TRANSPORT) from stock
Near Edison, NJ 08817
Jason T
Job Details: 06/05/2019
REFRIG/FREEZER WHIRLPOOL WRF993FIFM00 "Replaced defective parts, tested ok..."
Near Bridgewater Township, NJ 08807
Jason T
Job Details: 06/05/2019
REFRIG/FREEZER MAYTAG MFF2258FEZ02 "Replaced defective refrigerator doors, added shims & grease, tested ok...; used 2 542638 (GREASE), and 4 WPM0274057 (SHIMS) from stock"
Near Bridgewater Township, NJ 08836
Jason T
Job Details: 06/05/2019
REF BOT/MT 28CF KITCHEN-AID KFIV29PCMS02 "Made checks” defrost ice maker fill, tested ok..."
Near Fair Lawn, NJ 07410
Stoyan S
Job Details: 06/05/2019
DISHWASHER KITCHENAID KDTE104ESS1 Bad cntrl panel have error f2 e2 Turn off power for minute error codes comes back Order new panel; ordrng 1 W10903576 (panel-cntl)
Near Teaneck, NJ 07666
Stoyan S
Job Details: 06/05/2019
OVEN KITCHENAID KODE500ESS02 Bad console has error codes f1e0;f2e1;f2e0Order new panel; ordrng 1 W11086141 (console)
Near Scotch Plains, NJ 07076
Jesse F
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Found f.f. drain clogged and steamed cleared. Also repositioned f.f. thermistor/put and secured to suction line per service pointer W11092686D(see picture on SD-Mobile of original location)...
Near Hillsborough Township, NJ 08844
Jason T
Job Details: 06/05/2019
REFRIG/FREEZER JENN AIR JFI2089AES2 "Made checks” found defective water valve, order parts..; used 1 67006322 (WATER VALVE ) from stock"
Near Bernards, NJ 07920
Jason T
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Made checks” found defective thermistor & main control board, order parts..; ordrng 1 W10316760 (THERMISTOR ) and 1 WPW10226427 (MAIN CONTROL BOARD )"
Near Union, NJ 07083
Jesse F
Job Details: 06/05/2019
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 "No refrigerant in system(compressor running @ .36 amps, 40.9-44 watts. Readings were similar in April, no load on compressor).No dye detected @ evaporator or in the area. Found light trace in evaporation tray and slight dye on vertical wires on condenser. Customer upset, lost over $500 in food, 2nd time unit broke down, stated they will call back in to Whirlpool for a resolution. Reported to tech line(SR# 7725010078). O&i part. 3 count...; ordrng 1 WPW10487115 (condenser)"
Near Lavallette, NJ 08735
Marc C
Job Details: 06/05/2019
LAUNDRY MAYTAG MVWB725BW0 Installed outer tub and inner basket tested unit ok no leaks at time of service
Near Scotch Plains, NJ 07076
Jesse F
Job Details: 06/05/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 "Found “blue” wire to dispenser motor damaged(cut) @ lower wiring harness to freezer door. Reported to tech line(SR# 7725012258). Gave estimate, customer will call Whirlpool to try and get a concession...2 count...; ordrng 1 LW10691266 (dor-fip)"
Near Berkeley Township, NJ 08721
Marc C
Job Details: 06/05/2019
RANGE WHIRLPOOL WGE745C0FE00 Grease stains between glass cleaned grease unit OK
Near Lacey Township, NJ 08734
Marc C
Job Details: 06/05/2019
REFRIG/FREEZER WHIRLPOOL WRSA71C1HN00 Tested unit found unit was turned off on display customer did not know how to turn it back on unit working as designed
Near Manchester Township, NJ 08759
Matt S.
Job Details: 06/05/2019
WASHER WHIRLPOOL WTW5600XW3 Pulley nut was loose which caused the pulley to rub the belt guard. Re-installed pulley nut with locktight. Working properly.
Near Toms River, NJ 08755
Matt S.
Job Details: 06/05/2019
WASHER AMANA NTW4516FW2 Hot and cold water hoses reversed. Corrected and tested. Working properly.
Near Toms River, NJ 08755
Matt S.
Job Details: 06/05/2019
WASHER MAYTAG MHW3505FW1 No trouble codes present. Recommend clean washer cycle with 1 cup white vinegar only a few things mesmto remove any detergent residue which could cause issues including staining.
Near Lakewood Township, NJ 08701
Matt S.
Job Details: 06/05/2019
DISHWASHER KITCHEN AID KDTE334DSS0 Replaced defective control installed. Working properly.
Near Lacey Township, NJ 08734
Marc C
Job Details: 06/05/2019
REFRIG/FREEZER KITCHENAID KEFF507ESS01 Tested unit found poor air flow in freezer causing ice build up around back cover found gap in freezer liner to cabinet causing hot air leak needs silicone; ordrng 1 8201711 (adhesive)