Local Reviews
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Marc M.
DISHWASHER KITCHEN AID KDFE104HWH0 Un able to check unit instructed cx to have unit accessible for repair/assessment. Cx had floor in front of unit removed but still could not remove unit from under cabinet. Explained to cx however cx stated to me that She is going to call the office and report that I removed the dish washer when unit was repaired. I explained to the cx that i did not remove her unit to install the motor. As per tm please cancel call. Ps. cx was not present when motor was installed cx was up stairs with her husband. Motor was installed and tested for leaks months ago.
Marc M.
DISHWASHER WHIRLPOOL GU1100XTLB0 Unit tested and checked prt no longer available cx instructed .
Moses D.
DISHWASHER KITCHENAID KDPE334GPS0 "Replaced upper tracks and adjusters. Tested ok. Use Authorization # KKH6H00APL1; used 1 W11259785 (TRACK), 1 W11259786 (TRACK), and 2 WPW10546503 (ADJUSTER) from stock"
Moses D.
DISHWASHER KITCHENAID KDTE234GPS0 Replaced door panel. Tested ok
George T.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Had to remount harvest arm on icemaker...also cleared ice buildup at freezer liner causing freezer door not to close properly...test ok after repair.
Paul T.
RANGE WHIRLPOOL WFG540H0ES1 "Checked unit, found main control not responding properly and irregular spark at all burners, will need controls. Checked all connections and all good.; ordrng 1 WPW10348712 (CONTROL BLK) and 1 WPW10511278 (SPARK BOARD)"
George T.
D/WASHER UNDCTR JENN-AIR JDB9000CWP1 Use side door.had to clear out sump several times..also installed new pump. Test ok after repair.; used 1 W10348269 (PUMP-DRAIN) from stock
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00 TB- Found full ice bin upon arrival. No issues found with ice or water dispenser at this time. Verified harvest and fill operation for icemaker. Unit not displaying any functional issues at this time. Enabled fast ice option and lowered freezer temperature to encourage quicker ice production. Also advised customer that cycle time for ice maker will increase depending on how long and how many times f/f and freezer doors are opened.
Elmer A.
WASHER WHIRLPOOL WFW8500SR00 Damaged bellow & clamp; ordrng 1 W10583436 (hose) and 1 W11032829 (clamp) and 1 WP8540108 (clamp) and 1 WPW10111435 (bellow)
Eric P.
DISHWASHER JENN-AIR JDB9600CWS "Ep-documented installation damage and removed all needed panels, control to access heater pump-ohmed correctly. Replaced main control and reassembled unit"
Elmer A.
DRYER WHIRLPOOL WGD8500SR0 Dryer vent clogged need to clean vent.
Felipe T.
DISHWASHER KITCHENAID KDTM354ESS3 "Replaced defective upper rack tracks ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Paul T.
DISHWASHER WHIRLPOOL WDT780SAEM2 "Installed new motor on unit, all test and check ok."
Vincent D.
DRYER WHIRLPOOL WGD4815EW2 Vd unit needs timer (WPW10185981) ; ordrng 1 WPW10185981 (see film card)
Felipe T.
DISHWASHER WHIRLPOOL WDF110PABB4 Ran unit test and heater turned on normally. Provided tips to customer on how to load/unload dishwasher
Marc M.
MICROWAVE KITCHENAID KEMS378SSS05 Unit is m/w built in with oven on the bottom needs oven cart and two men can not diag to give price until then have reschedule cx charged trip charge 125.15 only until tuesday when we go back
Roberto C.
WSH FRT/LOAD WHIRLPOOL WFW88HEAC0 needs Controls not working properly 2cc2m stack unit ; ordrng 1 W10422888 (cntrl-elec) and 1 WP8183270 (latch) and 1 WPW10446422 (panel-cntl)
Brian H.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Order sump W11219382 aasmbly; ordrng 1 W11219382 (SUMP)
Paul T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Checked unit, found water line not pushed in coupler on top left hinge causing leak when dispenser is used. Adjusted and reconnected water line and all test and check ok."
Stan F.
MICROWAVE WHIRLPOOL GMC305PDS6 Installed bulb tested ok. Still under the 90 days. No charge.
Brian H.
RANGE WHIRLPOOL WEG745H0FS0 LR Spark electrode W11050467 cracked. Order parts; ordrng 1 W11050467 (ELECTRODE)
Gerry Q.
MICROWAVE WHIRLPOOL WMH78019HB0 Need new outer cabinet; ordrng 1 W10818229 (wraper-cab)
Roberto C.
DRYER WHIRLPOOL MGD7000AW1 I use my vent kit show no air flow ...vent has a long run to the roof of the house
Moses D.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Made checks found drain pump stuck, replaced drain motor. Tested ok; used 1 WPW10348269 (PUMP-DRAIN) from stock"
Paul T.
WASHER MAYTAG MFW9700SQ1 "Checked over unit, all test and check ok. Advised customer that unit will splash in hot water when set on cold if inlet temp is too cold. Tested and all test ok at this time."
Paul D.
D/WASHER UNDCTR KITCHEN-AID KDTE204ESS2 Checked unit found water temp at 110 informed customer to raise water heater .ran d/w saw soap build up after water ran in unit
Brian H.
WASHER WHIRLPOOL n/a Diagnosed seized cold water valve. Order valve W11173599; ordrng 1 W11173599 (WATER VALVE)
Kenny G.
DISHWASHER KITCHENAID KDTE204DBL Found unit working perfectly. Water filling in. Did find small rubber item under floater. Removed. Unit working
Wayne D.
REFRIGERATOR WHIRLPOOL WRT104TFDT00 Cleaned and defrosted drain; used 1 819043 (heat probe) from stock
Matt S.
WASHER WHIRLPOOL WTW5000DW "Very elderly couple. Had the soak cycle selected. Advised the, to use deep water wash with presoak on. Working properly."
Sam C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 removed freezer Installed new parts cycle check
Paul D.
RANGE WHIRLPOOL WFG745H0FS1 Wrong. Color need to reorder ; ordrng 1 W10881757
George T.
WASHER MAYTAG WVWB765FW3 Found slight restriction in the rotation of inner basket..removed agitator and basket to check for any debri..non found all clear..no customer neglect detected either.advised customer to watch how much soap is applied..also to try and use deep wash for more water...
Kenny G.
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Found defective freezer door. Will order ; ordrng 1 LW10354740 (dor-fip ms)
Gerry Q.
DISHWASHER KITCHENAID KUDC20CVSS3 Wash motor pump replaced unit tested ok; used 1 WPW10780877 (
Paul D.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Tested unit found ref not level informed cust to have floor leveled out
Roberto C.
WASHER WHIRLPOOL WTW4955HW1 Washer machine check ok running as designed
George T.
REFRIGERATOR MAYTAG MRT118FFFH01 Cooling system completely down.will need new compressor and freon..use side door in driveway.; ordrng 1 W11092625 (compressor)
Moses D.
OVEN IKEA IGS900DS02 Replaced faulty upper bake igniter. Tested ok; used 1 12400035 (igniter) from stock
Moses D.
MICROWAVE KITCHENAID KMHS120EBL4 Replaced bulb and housing. Tested ok
Aris S.
DISHWASHER WHIRLPOOL WDT720PADM2 "Ajusted the legs, & fixed a loose vent, but if problem continues then need to send the vent wpw10428211"
Aris S.
REFRIGERATOR IKEA IX3HHEXDSM00 "Found a bad ice maker , install one test it is working normal ; used 1 W10884390 (ICEMAKER) from stock"
Marc M.
RAN GS 30 SC KITCHEN-AID n/a Unit tested & checked no issues detected @ time of app. Cx agreed that he does not smell any gas stayed with unit and checked throughly
Aris S.
RANGE JENN AIR JGS8860BDP17 Wrong bottom oven was send; saved tckt
Matt S.
WASHER AMANA NTW4650YQ0 New control installed and calibrated. Working properly.
Aris S.
WASHER WHIRLPOOL WFW3090GW "( no parts was send), need parts ; used 1 W10840664 (CCU), and 1 W11046208 (CONTROL BOARD ) from stock"
Trevor B.
WASHER WHIRLPOOL WTW4816FW2 TB- Customer had load of towels unbalance inside washer which caused unit to walk out of place and shake excessively. Re-distributed load evenly and tested spin cycle. Found no issues. Advised customer on proper use and care. No other issues found at this time.
Marc M.
DISHWASHER JENN-AIR JDB8700AWP3 Unit tested & checked unit starts. Then in a few minutes begins to drain cleared codes from unit but problem still persist ordering panel & board to complete call motor washing cup filled in a minute or two. But unit wont wash; ordrng 1 W0847804 and 1 W10866118 and 1 WPW10327249
Mike D.
REFRIG JENN AIR JBRFR30IGX00 Check found unit was in showroom mode took out of showroom mode ran test unit started cooling unit checked ok
Vincent D.
DRYER MAYTAG MGDB835DW4 Vd tested unit found no codes and unit running to specs cust showed me the back air supply vent is discoloring advised normal asked cust for a piece of clothing that burnt found it was poliester and says tumble dry to low heat only advised cust that she needs to read wash instructions
Derrell D.
DRYER MAYTAG MED5100DW1 F4E4 error replace heaters element and TCO test unit working properly
Jason T.
ICE MAKER JENN AIR JIM158XYRS0 "Missing evaporator thermistor, called whirlpool because the part isn’t listed on the schematic breakdown, per w/pool they couldn’t find the part also and that put the part into research..; O-emld tckt"
Vlad C.
WASHER WHIRLPOOL WTW4816FW2 Reseted main control boArd. Inspected for proper function. Working fine now.
Derrell D.
DRYER WHIRLPOOL WGD85HEFC0 Installed acu and ui; test unit; working properly no other faults found ; Job Cmpltd
Derrell D.
WASHER MAYTAG MVWB835DW4 "Test unit found F0E3 error for overloaded use, also found unleveled legs no other faults found"
Tyler S.
MICROWAVE JENN-AIR JMW3430DP01 "Needs new oven appliance manager. F6E1 over temperature error. Called tech-line and was advised to replace control if oven sensor ohms within range. Collected $389.13 in full. Part is covered for five years. Trip $114.95, Labor $250.00, tax $24.18. Send oven cart with return tech. Allow extra time so tech can preheat unit and make sure it is operating ok after part install. SR#7724977275; ordrng 1 OVENCART and 1 W10821712 (CNTRL-ELEC)"
Derrell D.
WASHER AMANA NTW4516FW2 Found drain hose leveled to floor siphoning. Reposition drain hose test unit working properly
Derrell D.
WASHER MAYTAG MVWC415EW1 No faults found agitator loose making unit off balance during spin test unit working properly
Derrell D.
WASHER MAYTAG MVWX655DW0 Customer had stopped machine during cycle due sewage back up in plumbing. Test unit working properly found oversudsing fault code. Explained clean washer cycle to reduce odor
Vlad C.
WASHER WHIRLPOOL WTW4850HW1 Repaired/Secured door latch assy. Inspected for proper function. Working fine now.
Derrell D.
WASHER WHIRLPOOL WFC7500VW2 Unit unresponsive during quick test mode. Leaking water out dispenser during fill. Door not locking. ; ordrng 1 WPW10192965 (MCU ) and 1 WPW10192973 (DISPENSER DOOR) and 1 WPW10192994 (SWITCH ) and 1 WPW10192995 (DOOR LOCK) and 1 WPW10215637 (DISPENSER )
Trevor B.
REFRIG/FREEZER KITCHENAID KFIS29BBBL02 TB- Replaced faulty freezer LED modules. Tests good.
Vlad C.
DISHWASHER AMANA MVWC416FW1 Working fine upon arrival... Customer has a Maytag Washer Model #MVWC416FW1Serial #C74835200Office was called. COD
Trevor B.
DRYER MAYTAG MGDC465HW0 TB- Installed new coil pack. Issue not resolved. Unit making loud buzzing noise still from gas regulator / il valve area. Ordering new burner assy to correct abnormal noise. Advised customer that exhaust vent cap has a screen that is clogged with lint. Removed lint blockage and advised customer to have screen removed to avoid repeat issue with long dry times.; ordrng 1 W10823508 (BURNER ASSY)
Trevor B.
REFRIGERATOR WHIRLPOOL KRMF706ESS00 TB- Found faulty deli drawer user interface causing main control issue. Unit needs replacement UI assy. Paid $315.32 by check # 1727. Owes $315.32 on return.; ordrng 1 WPW10769076 (PANTRY UI)
Vincent D.
KITCHEN WHIRLPOOL JDTSS245GX0 Vd installed part tested unit ran to specs
Trevor B.
WASHER MAYTAG MVWB765FW3 TB- Unit has faulty water valve. No issues found with incoming water pressure. Ran diagnostic tests and found very minimal water pressure coming through water valves. Needs replacement valve. Customer rescheduled tentatively for Mon. 5/3. Customer will contact dealer to inquire about replacing unit entirely.; ordrng 1 W11165546 (WATER VALVE )
Chris H.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "CH - unit has a goods issue date of 5/20/19 - unit is iw. unit has a standing condenser and open machine compartment. unit has slight vibration from compressor when compressor is running and rc door opens or closes. There is very little inside of rc and fc, so the weight distribution of the door being opened is causing the noise. Door itself and door hinges are good. Advised customer to keep less items on door when there is very little on inside shelves or level unit to compensate. No other functional issues found at this time"
Marc C.
DRYER WHIRLPOOL MLG2000AWW Tested unit found gas valve no good. Buzzing estimate only does not want fixed unit to old wants new unit 30 Holding coils. $. 24.04. Gas valve. $ 223.13. Labor $. 90.00. 30 days to think about it; ordrng 1 279834 (2 coil gas valve set) and 1 WP306176 (valve- gas)
Chris H.
DISHWASHER KITCHENAID KDFE104DSS3 "CH - upon arrival, removed lower access panel and tan unit - observed leak from seal between diverter valve and wash motor. Replaced with sump assembly {WPW10605057} from truck stock. Tests good. No other functional issues found at this tme; used 1 WPW10605057 (PUMP & MOTOR) from stock"
Wayne L.
REFRIGERATOR FRIGIDAIRE FFTR1022QW Check unit customer said they will purchase new unit
Vincent D.
RANGE JENN-AIR JDS1750FS0 Vd unit needs control as per service pointer (W11295990) ; ordrng 1 W11295990 (cntrl-elec)
Dennis B.
DRYER MAYTAG MGDC215EW2 Db push to start isn’t working at all clicking sound coming from switch ; ordrng 1 WP3392519 (thermal fuse) and 1 WPW10117655 (relay-pts)
Aris S.
MICROWAVE WHIRLPOOL WMH53520CB0 "Need the mag, diode & cap, & 2 men on return,( but customer will call back if she want to fixed)"
Brian H.
RANGE WHIRLPOOL WFC310S0EW0 "Diagnosed shorted surface element WPW10259865 Called Whirlpool safety line to report findings, was given new authorization to cover total cost of repair. SR# 7724968375New Authorization # wkipfkiwpl1; ordrng 1 WPW10259865 (SURFACE BURNER (FR))"
Tim S.
DRYER GAS AMANA NGD4655EW2 Explained about dryer needed to be ran empty For awhile to burner away coating
Moses D.
REFREGERATOR JENNAIR JSC24C8EAM00 Cleaned drain tub on refrigerator side. Tested ok
Kenly S.
REFRIG KITCHENAID KRFF507ESS01 "authorization number KKI8RKIFPL1. check and found that in control board and in evaporator fan motor are defective; ordrng 1 W10843055 (BOARD CONTROL ) and 1 W11033168 (HARNESS, EVAPORATOR WIRE (INCLUDES EVAPORATOR MOTOR AND THERMISTORS))"
Trevor B.
MICROWAVE WHIRLPOOL GMC305PDS07 TB- Unlocked door. Found door latch stuck in closed position. Replacement door latch needed. All other unit functions test good at this time. Paid $119.82 by check# 125. Owes $119.82 on return.; ordrng 1 WPW10195934 (LATCH)
Frank C.
WASHER MAYTAG MVWB835DW2 "Needs two calls on return, gear box is noisey; ordrng 1 W10734521 (Clutch) and 1 W10754448 (Clutch, coil) and 1 W10811956 (Gear box)"
Clayton G.
RANGE WHIRLPOOL WFG975H0HZ0 Adjust center burner. Unit tests ok. Advised center burner has a more steady state flame. Unit functions as designed.
Aris S.
RANGE WHIRLPOOL WFG515S0ES1 "Clean up the burner, test it is working good"
Arden D.
DRYER-ELECTRIC WHIRLPOOL WGD92HEFU0 "AD. Replaced part, unit tested ok."
Arden D.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM00 "AD. Checked unit, found clogged evaporator drain hole. Cleared hole, unit tested ok. Collected $120.00 cash."
Arden D.
WASHER WHIRLPOOL WTW4616FW2 "AD. Checked unit, found supply water hoses incorrectly connected (reversed) on inlet valve. Connected correctly, recalibrated and ran diagnostics. Unit functioned within designed operation. Advised customer on load and cycle selection. Also detergent use. Unit ok"
Roberto C.
DRYER-ELECTRIC WHIRLPOOL WGD92HEFU0 Replace bracket test ok
Vlad C.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Parts inst. Inspected for proper function. Working fine now.
Arden D.
MICROWAVE IKEA IBMS1455DS00 "AD. Checked unit, found faulty buttons and holders. Ordering parts.; ordrng 3 W11086664 (BUTTON )s and 3 W11116990 (BUTTON HOLDER )s"
Damion M.
WASHER WHIRLPOOL WMH78019HZ1 Check microwave but upon arrival I’m unable to verify customer complaint I found no issue instruct customer left unit working has design..
Moses D.
DISHWASHER KITCHENAID KUDC10FXSS4 "Made checks tub has hole, ordering tub. Lifetime warranty for tub part and labor.; ordrng 1 WPW10511195 (TUB)"
Roberto C.
DRYER WHIRLPOOL WGD75HEFW0 Replace control run test ok
Vlad C.
REFRIGERATOR WHIRLPOOL WRF736SDAF10 Needs parts... 3Ct.; ordrng 1 876764 (ACCESS VALVE) and 1 876765 (TUBE KIT) and 1 W10843121 (DRIER TUBE) and 1 WPW10466675 (COMPRESSOR )
Roberto C.
DRYER WHIRLPOOL WGD8500DW4 Replace motor and belt test ok
Vlad C.
REF BOT/MT 26CF WHIRLPOOL n/a "Alt. #(646)7317946. Needs parts. ice maker, display, main control...; ordrng 1 W10854027 (CONTROL, ELECTRONIC ) and 1 W10865869 (CNTRL-ELEC) and 1 W11294907 (ASSEMBLY, ICEMAKER)"
Arden D.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "AD. Checked unit, customer stated that inner liner of drawers are cutting their hands. Spoke to Techline (SR#7724935907) and Safety (SR#7724906226). Ordering drawers.; ordrng 2 W10542018 (TRIM)s and 1 W10861754 (UPPER PAN) and 1 W11164152 (PAN) and 1 WPW10531022 (TRIM) and 1 WPW10531023 (TRIM ) and 1 WPW10531081 (CRISPER PAN) and 1 WPW10531082 (CRISPER ) and 1 WPW10542020 (TRIM) and 1 WPW10542037 (SNACK PAN)"
Roberto C.
WASHER WHIRLPOOL MVWC565FW1 Replaced main control tested OK
Roberto C.
WASHER WHIRLPOOL WTW7000DW0 Replace control run test ok
Roberto C.
WASHER WHIRLPOOL CAE2745FQ0 Replace cover and ring tub check ok
Damion M.
REF BOT/MT 18CF WHIRLPOOL n/a Check ref and found faulty ice maker ... I installed new ice maker check left refrigerator working has design...
Gabino P.
WASHER WHIRLPOOL WTW7500GC0 Found code F2E1 need DESPENCER ; ordrng 1 W11130345 (DESPENCER )
Ken K.
REFRIGERATOR JENN-AIR JF36NXFXDE00 "Replaced ice maker arm extension due to making too much ice, overfilling the bin and LED modules due to lights not working"
Ken K.
REFRIGERATOR WHIRLPOOL KRSC500ESS01 "Not cooling , found FC evaporator fan motor not running.... replaced main control as per tech line, tested ok"
Roberto C.
WASHER MAYTAG MVWB855DC3 Dead washer needs control ; ordrng 1 W11171748 (CONTROL )
Adrian R.
REFRIGERATOR WHIRLPOOL KSSC36QTS00 Install both parts leave working properly.
Adrian R.
DRYER WHIRLPOOL WED99HEDW0 Check and found that the lint filter needed to be clean. Remove and clean leave working.
Damion M.
WASHER MAYTAG MVWX655DW1 Check washer and found faulty soap dispense broken draw ...Pls order thanks alot..; ordrng 1 W11127356 (DRAW)
Adrian R.
DRYER WHIRLPOOL LDR3822PQ1 "Check and found that there’s a lot of lint inside the dryer housing needs to be clean, customer said that she’ll clean it herself because she didn’t have the money to pay for that right now."
Eddy P.
DRYER WHIRLPOOL WED7990FW0 "Reversed door not covered under warranty. Door was reversed previously incorrectly, door not sealing heat in drum. Customer paid $125.00 for labor. Unit is working properly"
Ken K.
REFRIGERATOR MAYTAG MRT118FFFZ01 "Not cooling enough, checked unit found restriction at the cap tube going into the evaporator, replaced same, installed low side valve and dye drier, flushed the system, vacuum tested and refill unit. Couplers use from KZ kit; ordrng 1 W10896677 (COUPLER ) and 1 W10896689 (COUPLER), used 1 W10143759 (DRIER) from stock"
Jerel L.
REFRIGERATOR IKEA ISC21CNEDS00 Determined leak coming from ice cubes stuck in dispenser. Instruct cust to not allow dispenser to overflow. And how to turn off icemaker manually. Unit checked ok
Jerel L.
REFRIG/FREEZER MAYTAG MBR2258XES4 Installed new glide rails. Secured door. Unit checked ok
Adrian R.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Check and found stuck damper control; adjusted and freed up; unit working ok now; comp
Adrian R.
ICEMAKER KICTHEN AID n/a Check and found that the ice dose not stop making the ice the bin over fills. Notice Customer will call us to schedule her self.; ordrng 1 WPW10511923 (THERMISTOR )
Jerel L.
WASHER MAYTAG MVWC400VW1 Installed new lid for customer. Unit checked ok
Jerel L.
WASHER WHIRLPOOL LSQ9645KQ1 Installed lid switch. Unit checked ok
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM01 Defrosted tank reservoir. Unit checked ok
Eddy P.
DRYER MAYTAG MGD6000AW1 Unit needs new motor and door hinge part # WPW10508324. WPW10208415. WPW10208250. W11240283. Labor. $140.00. And trip. $139.95. Unit is stops and goes back on. ; ordrng 1 W11240283 (CACTH DOOR) and 1 WPW10208250 (strike) and 1 WPW10208415 (door hinge) and 1 WPW10508324 (motor-drve)
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Found icemaker arm detached. Cus is storing food in ice tray. Food is touching icemaker and leaving gap allowing hot air in causing condensation. Cycled i.m and instruct not to store anything in ice tray. Unit checked ok
Paul T.
DOUBLE WALL OVEN JENN AIR JJW2830WB02 Helper on repair for gt.
Jerel L.
REFRIGERATOR KITCHENAID KBFC42FSS00 ".Spoke to rich at techline. Main board shorting out, causing chirping noises and intermittent light strobes. Needs evap fan and board replacement kit. Cust paid in full SR# 7724931879; ordrng 1 W10181323 (motor,fan) and 1 W10823814 (cntrl-elec)"
Paul T.
DISHWASHER WHIRLPOOL JDB9000CWP3 "Installed parts on unit, all test ok."
Jerel L.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Water valve leaking. Causing ice buildup by icemaker. Cust paid in full. ; ordrng 1 WPW10341329 (water valve assy)
Wayne L.
WASHER WHIRLPOOL WFW9400SW03 Check unit remove objects from drain pump unit now working fine
Marc C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Installed jazz control tested unit ok
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ01 Installed new right door. They sent freezer door instead of pantry. Unit checked ok; ordrng 1 W11223753 (BADGE)
Marc C.
REFRIGERATOR MAYTAG MFI2570FEW00 Called tech line talked to JK. File # 7724932167. Advized me to unplug unit to reset controls tested unit ok
Marc C.
MICROWAVE WHIRLPOOL WMH31017HZ-0 Installed control panel control board and surface lightbulb tested unit OK
George T.
DOUBLE WALL OVEN JENN AIR JJW2830WB02 Installed new main control...tested several times..both ovens reached temp and stayed . With no problem no failure codes...both blower wheels were replaced the first time we came out..
Kenny G.
WASHER WHIRLPOOL LTG5243DQ8 Found washer gearcase and motor seized up and would need to be replaced. Customer decided she will be replacing unit. Not fixing.
Wayne L.
DISHWASHER KITCHENAID KDTE104ESS1 "Check unit instruct customer to use rinse aid to improve drying,unit is working fine"
Paul T.
REFRIG/FREEZER KITCHEN AID KFIS29PBMS02 "Called and spoke with margarita in office. Customer was offered a buy out for her contract, came to house and opened boxes with customer. Both top doors have issues and customer did not accept new doors due to them not being perfect. Advised customer to contact contract company and handle issue with the, as far as getting the buyout. Customer does not want further repair.;"
Wayne L.
OVEN MAYTAG CWG3600AAS13 Check unit unit working fine
Wayne L.
REF S/S 20 CF WHIRLPOOL WRS571CIDM02 Check unit installed parts that was order unit
Gabino P.
DRYER ROPER RED4516FW0 "Replace motor bulk heat etc and now working ok.; used 1 279827 (motor), and 1 WP694089 () from stock"
Gabino P.
DRYER GAS MAYTAG MGD7100DW0 Replace pulley and vacuum inside dryer and check ok.; used 1 W10837240 (BRACKET) from stock
Kenny G.
MICROWAVE KITCHEN AID KEMS379BSS01 Installed main control. However the user interface part was defective. Will reorder. NOT A TWO MAN FOR RETURN. ; ordrng 1 W10570034 (panl-cntrl)
Gerry Q.
WALL OVEN JENN AIR JJW2730WS02 Helper job completed unit tested ok
Stoyan S.
RANGE JENN AIR JMW3430WR00 Replace defective turn table motor Test it all op ok
Stoyan S.
DISHWASHER KITCHENAID KDTE304GPS0 Sr#7724934257Inspect DW Rusty spot customer showed is removable with finger and is from something washed n the unit Unit is working as designed Make pics and called tech lineReport problem to tech manager (Gorge) he will call and send pictures to Whirlpool
Stoyan S.
RANGE KITCHENAID KSGG700ESS1 Install new gas valve Customer need plumber to connect gas line due missing connection
Gabino P.
WASHER WHIRLPOOL CGT9100GQ0 Need bellow leaking water ; ordrng 1 W10660257 (bellow)
Moses D.
RANGE WHIRLPOOL WFG515S0EB1 Replaced burner caps. Tested ok
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRF560SMYW04 Install parts.
Gabino P.
WSH FRT/LOAD WHIRLPOOL n/a 2cct need hose and bellow ; ordrng 1 W10583436 (hose) and 1 WPW10381562 (bellow)
Marc C.
REFRIG/FREEZER KITCHEN AID KRFC300ESS0 Installed right side fresh food door unit ok
Paul T.
WALL OVEN WHIRLPOOL WFG505M0BS3 "Opened box at house. Front panel is peeling off glass on new door, will reorder.;"
Tim S.
RANGE WHIRLPOOL WFG515S0ES1 Replaced defective burner caps
Tyler S.
REFRIGERATOR KITCHENAID KBFS25EWBL9 "Installed filter head. Have to order filter plate that mounts filter head, plastic tab snapped off.; ordrng 1 WP67001668 (PLATE-FIL)"
Stoyan S.
DISHWASHER KITCHEN AID KDTE234GPS0 Replace rusty inner door and tracks upper rack Test it all op ok
Stan F.
DISHWASHER MAYTAG MDB7749SBW0 Installed wire harness and control board panel defective reorder ; ordrng 1 W10811166 (CONTROL PANEL WHITE.)
Robert D.
MICCROWAVE KITCHENAID KMHC319ESS4 Replaced turn table motor. No further issue. Everything test ok.
Tyler S.
KITCHEN WHIRLPOOL KMBD104GSS00 Installed 2 boards in back of unit. Issue resolved. Panel and other board not needed.
Trevor B.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 TB- Ice clumping together in ice bin due to lack of usage of ice dispenser. Advised customer on how to avoid issue. Tightened freezer door handle. No other issues found with unit at this time.
Frank G.
DRYER WHIRLPOOL MGDB835DW4 Went over sensor or timed cycles...
Marc C.
FREEZER KITCHENAID KBFC42FSS00 Installed left side fresh food door gasket customers supplied part tested unit ok
Paul D.
DRYER MAYTAG MGD9700SQ0 Checked unit found motor doesn’t start customer needs to think about repair
Robert D.
N/A N/A WTW8600YW0 Unit has faulty bearing but tub is seized and will not come free. Cust had another company attempt repair but they gave cust the run around and never fixed it. Unit needs outer tub and basket assm. 2 man with 3 job count on return. Ordeing multiple parts. ; ordrng 1 W10381078 (OUTER TUB) and 1 W10549509 (BASKET ) and 1 WP8533928 (FILTER SCREW) and 1 WPW10076270 (WASHPLATE SCREW) and 1 WPW10222008 (DRAIN FILTER) and 1 WPW10380698 (WASHPLATE )
George T.
RANGE WHIRLPOOL WFG320M0BB0 Found moisture buildup by electrode by the burners..causing arcing..was able to clean around the burners and clear all the orifices..unit test ok after repair...oven comes on well also.
Robert D.
KITCHEN MAYTAG MDB4949SDM3 Secured kick plate. Sump is louder than intended and has a loud frequency sound. Ordering sump. ; ordrng 1 WPW10591570 (SUMP)
Adrian R.
WSH FRT/LOAD WHIRLPOOL WFC7500VW Install both parts leave working properly .
Lewis G.
DRYER WHIRLPOOL MGD6630HW0 Customer stating that smells a burning smell from the dryer basically it’s heat related unit is working properly as designed no defects found with unit
Frank G.
WASHER WHIRLPOOL MVWX655DW1 Needs main control...order control and return In warranty...; ordrng 1 W11116592 (cntrl-elec)
Lewis G.
REFRIGERATOR WHIRLPOOL GX5FHDXVB00 Call customer who stated that they’re not home at this present time and to wait that they should be here in 5 to 10 minutes........ Mullion for the French door came loose had to takeoff and realign in order to properly reinstall million unit is repaired
Tim S.
REFRIGERATOR JENN-AIR JF42NXFXDW01 Replaced defective valve for ice makerTotal bill $330.02Paid balance of 80.02 & $250.00
Trevor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 TB- Customer stated that sometimes they will hear loud vibrating from unit. If customer puts pressure on refrigerator noise seems to go away. Unit did nit have rubber feet touching the floor. Explained that this may be allowing for vibration as unit is running. Leveled refrigerator. Compressor and fan operation sound normal. Advised customer to remove food packages from ice bin to allow correct movement of IM shutoff arm. No functional issues found otherwise.
Paul D.
RANGE WHIRLPOOL KGR505XSS02 Checked unit found manifold values locked will order 155.45 part labor 90.00 s/c 114.95 tax31.98=392.38; ordrng 1 WPW10204705 (manifold)
Paul T.
REFRIG WHIRLPOOL KRMF706ESS01 Called tina and spoke with mike at pcr to report findings. Rust is seeping out from cabinet and liner on top edge of fresh food section. Insulation is also comming out from seam. Called techline and spoke with joel. St#7724933428. Reported all with pcr and they will contact customer to resolve from here.photos uploaded .
Lewis G.
REFRIGERATOR MAYTAG M1BXXLZYB00 Customer stating that the refrigerator and freezer compartment are not cooling at all sealed system repair job needed for this to complete the repair this unit already had a sealed system job but needs Freon is well with new sealed system repair...... please update customers telephone number to1-201-727-1925; ordrng 1 W10309988 (COMPRESSOR WITH FILTER)
Karl G.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM04 KG 5/24 installed led lights assm. Checked unit for proper operation. Unit operating as designed.
Felipe T.
DISHWASHER JENN-AIR JDB9800CWS2 Replaced defective upper rack tracks
Paul T.
DISHWASHER WHIRLPOOL WDT780SAEM2 "Checked over unit, found motor not working properly. Customer has molding from cabinet surrounding unit, advised it has to be removed before repair can be completed.; ordrng 1 WPW10605057 (SUMP MOTOR)"
Stan F.
DISHWASHER WHIRLPOOL KDTE234GPS0 Found drain pump bad replace with new drain pump tested ok.; used 1 WPW10348269 (PUMP-DRAIN) from stock
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF532SMHZ01 "Not defrosting again, found lose wire connection where the FC harness connects to the cabinet,"
Paul T.
DRYER WHIRLPOOL WED7500VW2 "Checked unit, found drive motor not running properly and belt is loose. Drive motor shows discontinued.; ordrng 1 8182471 (DRIVE MOTOR) and 1 WP8182481 (BELT)"
Paul D.
WASHER WHIRLPOOL WTW8500DW5 Checked unit found customer not separating clothes by fabric and color informed also customer not using dryer to remove lint
Karl G.
WASHER MAYTAG MVWB765FC2 KG 5/24 checked washer found unit extremely noisy when agitating and spinning. Gearcase making scraping and squeaking noise. Needs new transmission repair. 2CC; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)
Stan F.
MICCROWAVE JENN-AIR JMV8208CS3 "Found door switches bad replace all 3 switches tested ok heating up now.; used 1 W10269458 (SWITCH), 1 W10269460 (SWITCH), and 1 W10727360 (SWITCH) from stock"
Clem S.
DISHWASHER KITCHENAID KDTM354DSS4 "Defective tracks and water on controls ,order parts. ; ordrng 1 W10803367 (panel-cntl) and 1 W10854216 (cntrl-elec) and 1 W11259785 (TRACKS ) and 1 W11259786 (TRACK )"
Jason T.
REFRIG/FREEZER MAYTAG MZF34X160W04 "made checks” found defective thermistor, replaced defective thermistor” defrost evaporator, tested ok...call w/pool got AUTHORIZATION #MKF1L00APL1 FOR REPAIRS..."
Jason T.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ00 "Installed liner repair kit, tested ok. Pics in SD-Mobile..."
Eric P.
RANGE - GAS JENN-AIR JDS9865BDP23 "Ep- Control panel will beep randomly after unit has been used. Also has heat damage to 1 knob and 2 bezels. Ordering (2) 74011534 bezel,knob , 1) WP5760M373 panl-cntrl, (1) WPW10175695 knob; ordrng 2 74011534 (BEZEL,KNOB)s and 1 WP5760M373 (PANL-CNTRL) and 1 WPW10175695 (KNOB)"
Sam C.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Special project S26164 requires 2 men unit failed on led lights freezer need to be adjusted all doors removed on return; ordrng 1 W10640411 (invrtr-box) and 2 W10828685 (hinge-door)s and 4 W10908166 (module)s
Clem S.
REF S/S 23 CF KITCHEN AID KSC24C8EYP02 Revenue polarity in outlet causing unit to cycle components on and off . Explain to have power source repair.
Dennis B.
REFRIG/FREEZER KITCHENAID KBFN402ESS Db arm wasn’t in all the way reinstalled arm tested unit unit ran to specs
Keyel H.
REFRIG/FREEZER KITCHEN AID KFIS29BBMS00 Defrost fresh food evap install parts.
Tyler S.
RANGE JENN-AIR JDS8850CDW00 Needs LF burner assembly. Screws came out and should go back in fine.; ordrng 1 74011652 (BURNER ASY (DUAL))
Stan F.
OVEN KITCHENAID KSEG700ESS2 Found scoop finish pealing from heat. Check seal ok.; ordrng 1 W11025120 (SCOOP DOOR STAINLESS )
Keyel H.
REFRIG WHIRLPOOL WRS312SNHB00 Now operating normal light switch check ok.
Clem S.
DRYER WHIRLPOOL WED9290FC0 "Replaced parts and unclogged coils ,test okay"
Clem S.
WASHER WHIRLPOOL WFW9400SW00 "Replaced parts ,test okay"
Jesse F.
REFRIG/FREEZER WHIRLPOOL KRFC300ESS01 "Unit has sealed system complications. O&i parts. Check lo-side first to make sure it’s not the compressor, possible restriction...3 count...please make as early as possible...; ordrng 1 978025 (valve) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Vlad C.
LAUNDRY MAYTAG MVWB765FW0 Reset main control board. Inspected for proper function. Working fine now. Super Luiz; Job Cmpltd
Dennis B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Db unit has f4 e3 motor fault unit needs motor ; ordrng 1 W11085683 (pump&motor)
Vlad C.
REFRIG/FREEZER WHIRLPOOL GB9FHDXWS04 Part inst. Inspected for proper function. Working fine now.; used 1 W10619951 (grommet) from stock
Vlad C.
REFRIG/FREEZER IKEA IX7DDEXDSM01 Part inst. Inspected for proper function. Working fine now.
Wayne D.
REFRIGERATOR MAYTAG MFF2558FEZ01 Normal operational sound noise coming from damper
Chris H.
REFRIGERATOR WHIRLPOOL JFC2089HES "CH - installed new filter plate - tests good. Customer paid balance of $105.11 by credit card, ref# 1590047875"
Chris H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "CH - read temperatures in rc of 38 and 39 degrees. Customer has temp set to max and expects temperatures to be lower. Found styrofoam shipping blocks still attached to rear wall of rc, behind shelves, restricting airflow inside rc. Removed styrofoam to correct. No other functional issues found at this time"
Clem S.
REFRIGERATOR JENN AIR JS42SEDBDA Weak compressor partNA. 12001966.comp. 139001 filter 67002142 evap8178735 evap tray
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRF532SMBM00 Unit needs compressor and discharge tube. O&i parts. 3 count...; ordrng 1 482332 (valve) and 1 W10306059 (tube) and 1 WPW10466675 (compressor)