Local Reviews
Rosaria
Rosaria - Brick, NJ
Tyler was very helpful and takes the time to answer all my questions. He even adds information.
Great service and our repairman was the best!!
Patrice - Westfield, NJ
it was perfect!!
Easy and Great Service
Lisa - Manasquan, NJ
The visit from the tech was the day prior to Christmas, he was on time (early in fact) and he checked out my washing machine but never made me feel like he was in a rush. I appreciated his feedback as well as, what he explained about the machine.
Super Nice and super Efficient
Sally - Pocono Summit, PA
We were very happy with the quick response to our appliance problem. The repairman was so nice and kept us informed as he worked.
Problem still exists after 2 visits
Amy - Branchburg, NJ
The stove top still has the gas smell
Very professional
Lou - South Plainfield, NJ
Mr
Eli - Fair Lawn, NJ
Awesome
Good job
Batya - Mamaroneck, NY
Great service
Karen - Manalapan Township, NJ
Called on Friday, here on Monday. Received call Monday said he would arrive between 11 and 2:00 arrived at 11.30. So happy didn’t have to sit around all day. Serviceman was very kind and polite. Thank you again.
good on yime visit
Cledne - Queens, NY
Service person very professional
Jacqueline - Roxbury Township, NJ
Service
Geri - Monroe Township, NJ
very professional
Eneida - Staten Island, NY
Sam is great!
Deborah - Wayne, NJ
Knowledgeable technician, very nice and great to work with
Calm, polite service person!
Karen - Los Angeles, CA
Felt comfortable and service made sure to check everything!
Broiler still not working
Gary - West Orange, NJ
Broiler still not working
very satisfied with service
Joan - Howell, NJ
great service!
Cynthia - Tinton Falls, NJ
very prompt, efficient, knew what what he was doing.
excellent service
Gary - Franklin Lakes, NJ
could you please ask tech that was at my house to call me 201-852-6000 gary anytime want to ask him a question about unit operation thank you
awesome price
Elizabeth - Millstone, NJ
only negative couldn't service product immediately. had to wait for part. Otherwise service was good.
Very satisfied
Lynda - Rutherford, NJ
Gentleman was on time, called 1/2 hour before coming. He checked everything and was honest about it not being worth it to fix it. I appreciated his honesty
Parks
Eon - Queens, NY
Service Representative was very professional and responsive.
Professional, courteous Tech
Thomas - Queens, NY
Great Service - too high price to just come and look at appliance
Kevin - Keyport, NJ
the service was veery good
Rudolph - Yonkers, NY
the technician was ultimate pro.
Maria
Maria - Linden, NJ
Professional and knowledgeable
Alex D - Westfield, NJ
Jason was professional and knowledgeable. Within minutes he assessed the issue with my freezer and immediately began to fix the issue. Not to mention he was nice to my dogs. Very happy with the service. Thank you.
Mr
Vincent - Monroe Township, NJ
Excellent service!
Adolfo - Dumont, NJ
Our brand new Maytag washer broke and we are very happy he was able to fix it!
Replaced probe in oven
Mary - Queens, NY
Didn't improve the operation of the oven. Suggest not offering 50/50 chance to other customers. We paid for getting rid of your old stock for no benefit to us. Ratings are due to company policy NOT the service person!!!!! Not sure this feedback is what you want but you stated you'd love the feedback!!
Wonderful service
Claudia - Point Pleasant, NJ
Tyler was wonderful - efficient & pleasant. He was able to diagnose the problem and repair my dishwasher. He returned when he promised he would. I was very pleased with Tyler's professional behavior.
Friendly, Great Service
Clark - Westfield, NJ
The repair person was friendly, efficient and did a complete fix of our KitchenAid dishwasher
Good service technician
Vera - Wayne, NJ
We have had an ongoing problem with our dishwasher. Jerry was sent by Dan MARC To repair the dishwasher. He was a pleasure to deal with. He was knowledgeable. He was a true gentleman
Excellent service!
Rochelle - Demarest, NJ
First rate service company and it’s service man. He was pleasant, knowledgeable and diagnosed the problem immediately.
Excellent Service
Rocio - Queens, NY
Very nice gay, faster and excellent job
Wow! Great!
Kristina - Stafford Township, NJ
Friendly technician, great service
Service on a 6 month old gas range. Tech was knowledgeable and courteous. Unfortunately it is a manufacturing defect that the markings on the knobs to
Michelle - Sayreville, NJ
Tech was courteous and knowledgeable and ordered the right parts and replaced. However scheduling department not that good.
Altay
Altay - Warren, NJ
Great technician. AWFUL pricing.
Scott - New York, NY
Dishwasher repair
Jerry - New York, NY
Very good service
Mitchell - Westfield, NJ
Technician came within specified time and had my washing machine working in no time!
Wonderful service. Jason is a winner!
Lillian - Mount Arlington, NJ
Reliable!
Linda - New York, NY
Dishwasher Repair
Barbara - Plainfield, NJ
Excellent repairman. Courteous and very efficient. Please send him again if I ever require service
Annette
Annette - South Amboy, NJ
Very professional
Great service on a Saturday, ordered part and installed asap.
William - Tenafly, NJ
Pleasant fellow.
Paul
Paul - Old Tappan, NJ
Good
Paul
Paul - Old Tappan, NJ
Good
Great service!
Lauren - New York, NY
The technician was knowledgeable and courteous.
Horrible
Kathleen - Haworth, NJ
Where is the experience of my life. After months still waiting to have fix
whirlpool oven
Dawn - Stroudsburg, PA
Jose has been wonderful, arriving on time, is courteous, kind and knowledgeable. However, after 4 attempts (by Dan Marc) and one by Heller's Gas company to repair this oven, it is still not working correctly and Whirlpool is still refusing to stand behind their product.
Susan
Susan - East Brunswick, NJ
Great service, fair, knowledgeable and honest.
Great service by Moses the tech
Inna - Staten Island, NY
Moses was great!!!! He knew exactly what to do and how to diagnose the problem.
Timely, Friendly, Helpful Service
Cynthia - Princeton Meadows, NJ
This refrigerator repair was as good as it gets: on-time arrival, and friendly, competent service. We are very grateful.
Nice rep but idiotic procedures
Robert - Bridgewater, NJ
First we call Kitchen Aid to have our sink disposal repaired and wait a week to get someone out. The Kitchen Aid rep had no clue about the product or the warranty. It took a week to get the repair rep out. The repair rep shows up, looks under our sink and says "I'm not a licensed plumber". My reaction is why would they send someone to repair our disposal that is not familiar with plumbing?? Thankfully I was home and not my wife so I spent all of 2 minutes removing the disposal. The rep looks at it and says "It needs to be replaced". "Not sure why they didn't just send me out with one". Then he proceeds to tell me it will be another week until the new one comes in and he can to deliver it. I questioned why he had to deliver it since if they could ship it I wouldn't have to wait a week to have him come back and I will be installing it anyway. He said they will not deliver it and that's how they do it. So now I have to deal with a smelly sink that constantly clogs for another week during the Christmas Holiday so he can drop it off on Christmas Eve. This has to be the most inefficient idiotic way of doing business that I have ever witnessed. Why pay a guy to drive somewhere to repair something he cant repair or even replace? If my wife was home he would have had to have made two return trips since my wife would not have removed the disposal!
Great service
Saul - Millburn, NJ
Good service, Good People
Russell - Fanwood, NJ
Induction replacement
Nanci - Wayne, NJ
Great service
Charlene - East Stroudsburg, PA
Awesome service
Great service man
Michelle - East Stroudsburg, PA
maytag
Marianne - Toms River, NJ
the service man was very good, However I am not happy with the self clean, It is misleading , this is not a self cleaning oven, all it does is steam. I never would of purchased this if I knew this wasn't a self cleaning oven
Joanne
Joanne - Port Chester, NY
Very happy with service
Alfredo
Alfredo - Kearny, NJ
Professional and knowledgeable
Marva
Marva - Edison, NJ
Great service
Maytag was her repair, again
William - Stafford Township, NJ
First, the best investment I made with this washer is the extended warranty. This is the fourth time it needed to be repaired in less then two years. My only problem was the comments by the technician. He stated “found kinked drain hose and straighten kink”. My problem with this is the link was cause by the previous technician when he came to make the repair and pulled the washer out from the wall and kinked the hose on the dryer that was next to the washer. So the way I see it, this problem was cause by your last technician.
Dishwasher repair
Gerald - Freehold, NJ
Vincent was on time polite and professional... I would recommend his services
GREAT SERVICE PERSON
Fred - Fair Lawn, NJ
Carol w
Carol - Hillsborough Township, NJ
Frank was helpful with the information that he gave me.
Al
Albert - Union, NJ
service rep. Punctual and very informative.
Great service.
Donna - Freehold, NJ
Vin was very helpful n polite.
Poor Quality Control
Frank - Rye, NY
We had a Freon leak in our refrigerator. The first technician did not properly check his work and did a poor job soldering, which led to another immediate leak and another week without a refrigerator. The second technician did a good job and was honest about the problem with the first fix. There should be protocols in place to test the equipment before the technician leaves to avoid this happening in the future.
Good service
David - White Plains, NY
tech was very friendly and knowledgeable
Excellent service, professional and friendly
Yvette - Hazlet, NJ
Reliable service
Lauren - New York, NY
Very pleased and wouldn’t hesitate to recommend.
great service
Karen - Holmdel, NJ
Great
Steven - New Rochelle, NY
High Tech with Great Service
Lester - Franklin Township, NJ
Jason's service was exceptional.
Quick and friendly service
Antonio - Kearny, NJ
Would use again. Highly recommend.
Great service
Mr Joseph Twersky - Passaic, NJ
Friendly and knowledgeable
Rosita
Rosita - Queens, NY
It was a pleasure meeting your technician.he came on time and did the job perfectly thanks.
Great job!
Bob - Fanwood, NJ
My dishwasher would stop intermittently. I had two other repair companies tell me they couldn’t find a problem. Dan-Marc found a motor code issue and replaced the motor. Now it runs perfectly!!
Awesome service!
John - South Plainfield, NJ
The service technician was excellent! He solved my issue in no time. He was professional and knowledgeable.
Great Service; Knowledgable Technician
Mona - Franklin Lakes, NJ
Problems solved! Stoyan was knowledgable; resolved my issues and did a great job explaining everything to me.
great service, polite, respectful, helpful
Joseh(Joseph) - Long Branch, NJ
Maureen
Maureen - Elmwood Park, NJ
Jim
James - New York, NY
Well done
Alex - Scotch Plains, NJ
Solid service, each time.
Good service
LC - Howell, NJ
Kenny G is friendly and knowledgeable of his job and the price is reasonable.
Veronica - Queens, NY
I will be comfortable to refer friends to Dan Marc Appliance any time,
Excellent service
Richard - Lacey Township, NJ
Your Tech was excellent and resolved our problem.
Annoyingly unable to plan time of service
Susan - Mamaroneck, NY
No way to pick a window of service time . Only set up the day. Had to cancel at least once before that time worked . No way to request. Annoying and disrespectful of my time
Quick response to repair request and good service
Susan - Warren, NJ
The technician is responsible and professional. I’m glad to call them.
Punctual
Todd - Trenton, NJ
Very nice and cut to the chase and fixed our appliance
Great
Bill - Raritan, NJ
Great
Great service, friendly technician
Barbara - New York, NY
Fast service for warranty work.
Polite prompt serviceman
Eleni - Palisades Park, NJ
Great serviceman
Michelle - New York, NY
Ronald
Ronald - Fanwood, NJ
Maytag refers them so you know they have to be excellent
Repair of Jenair Stove top
Shlomo - New York, NY
Excellent technician, w/ excellent work ethics. Thank you
Great service personnel , long wait for computer
Lori - Clifton, NJ
Gabino and his partner provided great service. Waiting a week to get the computer replaced was a long time considering it was a week wait for the first 10-minute service visit to determine the computer needed to be replaced. It was clear on the initial phone call that the outlet had power yet there was nothing happening with the washer panel. The computer should have been ordered at that time so that it was available with the service personnel at the first visit. The washer was only 4 months old - disappointing that there was an issue, but it was covered.
Jenn Aire Repair
Brenda - Montville, NJ
Great tech
Good.
Judith - Somerville, NJ
Only comment- I did not receive heads-up call before he arrived.
Thank you, Kage!
Dorothy - Queens, NY
Excellent Service
"Morristown - Morristown, NJ
Clayton advised me of the nature of the problem. Ordered the warranty replacement part. Scheduled a return date and completed the repair. Dan Marc also honored the manufacturer's warranty service agreement. Thanks for a job well done
Know it all - did nothing on 12-17-18
Michael - Bronx, NY
The gentleman who showed up on Monday 12/17 did not listen to a word my wife and I said about the issue with the Kitchen Aid refrigerator. He took internal readings of the fridge and freezer compartments and said there was nothing wrong. I asked him to open the back and check it and he indicated that he knew these appliances and left. Needless to say I had to have them come back and Dan Marc sent a much more reasonable technician who removed the back and indicated that the evaporator fan and condenser fan were dead and needed to be replaced. Now I have no refrigerator for the holiday as it will take several days to get the parts.
Great service
Eilleen - Millburn, NJ
He did an great job. We were very appreciative.
Service experience
Marvin - Tinton Falls, NJ
Great service with incredibly knowledgeable technician!
Great service!
Farida - New York, NY
Swash repair
Patricia - New York, NY
Timely and courteous service and very knowledgeable and my Swash fixed and working perfectly! Thank you!!
good
Paul - Edison, NJ
The appointment took several days to schedule. Your representative was very professional and courteous. The smell of an overheating motor stopped two days before your man arrived, but I wanted to be sure there was no residual problem.
Lynne
Lynne - Metuchen, NJ
Service reps very professional courteous and helpful
Karen - Wayne, NJ
Prompt responsive and informative
Great service
Violet - Brooklyn, NY
Excellent and professional service!!
Great service
Cynthia - Cranford, NJ
Whirlpool oven
Zlatko - Wayne, NJ
Excellent service
Angel - Eastchester, NY
Terrible service
Inam - Bronx, NY
We were supposed to get an in home call but the man never showed up to my home only called to ask questions. He’s getting paid to make a visit so we can acknowledge the issue of my appliance but chose to do it his own way and never even put in the notes for us to call back from,
Great service
Janet - Holmdel, NJ
Happy with the service
Sandra
Sandra - Brooklyn, NY
My refrigerator is still not working. Since this the Christmas holiday weekend the Maytag warranty department is close. I called your office to find out if another service call would have to done I was told a very quick yes and they hung up. My refrigerator has been out of service since November. I thought once the parts were replaced that everything would be good but no .
Rob
Robin - Clifton, NJ
Speedy accurate diagnosis
nice
Towne - Cliffside Park, NJ
ok
Jen
Jennifer - Howell, NJ
Jasmine
Jasmine - Queens, NY
Very professional & efficient work
Charlotte & William - Norwood, NJ
Awesome service
Mike - Middletown, NJ
tech was excellent!
Arnold - East Brunswick, NJ
Good service
Swati - New York, NY
Efficient and did a good job of replacing the valves on my stove.
Stress free service
Ryan - Freehold, NJ
Mrs
Meital - New York, NY
Great service
Terrible service!
Antonio - Hillside, NJ
If can go the a little beyond your duty at least make sure your duty is made to completion. The whole experience has been a head ache. Another day of work lost on my side. Not happy!
Response from Dan Marc Appliance:
The d/w was sitting in the living room, uninstalled. We are not installers, and your Lowes contract would not allow us to perform that type of duty. We're sorry you feel the tech didn't satisfy you as you would've hoped, but we have guidelines and procedures that we must follow.
Great professional service
Dominick - New Milford, NJ
excellent service
Kathlym - Jersey City, NJ
. Great Service
Gina - Queens, NY
Awful service
Fran - Scotch Plains, NJ
Service was awful, the first service visit the technician didn’t even open the door to see what was wrong with it. He indicated I needed three parts. I took another day off of work for his second service call at which point he said he could not open the door. He left with no resolution and I never got any call back or any query from the company. I would not recommend this company ever for service
Great Service
Beverly - Queens, NY
Matt is great
Diane - Toms River, NJ
good service
Augustine - Queens, NY
he was on time and very knowledgeable
Terrific service
Adam - Summit, NJ
Excellent overall service, very knowledgeable, easy to work with.
Dryer
Jeff - Livingston, NJ
Excellent work and prompt
terrific service, support and know-how
Gillespie - Chester, NJ
Great service
Latoya - Brooklyn, NY
Excellent and fast.
Great service
Prachi - West Windsor Township, NJ
Trevor was very helpful
Vincent is polite, courteous & efficient
Benjamin - Fair Haven, NJ
Service how it should be
Now refridge working fine !!!!!!!
Edith Nathanson - New York, NY
excellent technician Very caring and patient!!
Service tech very good. Took s while to get parts.
Jospeh - Seaside Park, NJ
Very good service thank you
Barbara - Cliffside Park, NJ
Gets the job done
Justin - New York, NY
Gets the job done.
Good tech
Leonard - New York, NY
Great job
Denise - Queens, NY
Very good information very pleasant person
Maytag
Victor - Randolph, NJ
Really nice guy. Addressed the problem quickly. Answered all my questions.
Diane - Manchester Township, NJ
Daniel
Daniel - Roselle, NJ
Very professional got the job done fast
grest Service
Michelle - Mahwah, NJ
Jean
Jean - North Arlington, NJ
Very good
Excellent service
Saed - Staten Island, NY
Omar a true gentleman and professionalism at its best
Great Service,
Daniel - Brooklyn, NY
Great service
James - Totowa, NJ
Great service friendly
Great service
Aida - Hamilton Township, NJ
Fabulous service!!!!!
Mary Ann - Montville, NJ
Annette
Annette - South Amboy, NJ
Awesome service
Elizabeth
Jeffrey - Stafford Township, NJ
Repair went well , technician was very nice . He did an awesome job ! Very pleased !!
Maryann
Maryann - Manchester Township, NJ
Great set
Friendly and professional
Patel - Newark, NJ
Good service
Richard - Queens, NY
Awesome
Patricia - Staten Island, NY
Whirlpool oven
Zahava - Long Branch, NJ
Eric was knowledgeable efficient and completely professional His ability to solve the problem quickly was much appreciated
Nic
Michelle - Yonkers, NY
The fire department and Con Edison said I had a gas leak the service rep said no I did not and should get a plumber to put a longer hose. I stood a bit concerned because 2 out of 3 said I had a problem. I called a plumber and had a new hoses installed.
Great Service
Catrice - Bronx, NY
In time and fix the problem in minutes
Great service
Atin - North Brunswick Township, NJ
Great job
Jeanne
Ronald - Livingston, NJ
Polite and efficient
Paul - Princeton, NJ
The service technician was polite and efficient.
Always great service!
Shawn - East Stroudsburg, PA
We have used Dan-Marc on at least a dozen occasions, and have always been satisfied with their service.
good customer service
Nayera - Tinton Falls, NJ
Excellent Service
Great Service
Joan - Hartsdale, NY
Darren called when he was on his way, showed up on time and was very nice. He explained to me what the problem was and fixed it pretty quickly. I was very happy with the service.
Madden
Nessa - Rye, NY
Awesome service
Gina - Bronx, NY
Awesome and very knowledgeable
Rodolfo - Nanuet, NY
Kate provide great service.
Tonya - Brooklyn, NY
Kage was very prompt, competent and very professional.
Washer machine
Edward - Warren, NJ
Very nice man. Good service
Great service
John - Harrison, NY
Great service
Stan Deserves a Promotion and a Raise!
Laura Goldzung - Mount Olive Township, NJ
It's always a pleasure to see Stan. He is professional and knowledgeable, an effective problem solver, and a friendly and courteous person. He works quickly and efficiently, and knows precisely what to do to resolve the problem at hand. Stan is the best!
Howard
"Bldg - New York, NY
Appoint was over an hour and a half late. Never got a call
Great service
Anne - Ridgewood, NJ
105 tournament drive in Monroe nj
Gerard - Monroe Township, NJ
Not at all satisfied. Technicians left screws out after reinstalling. No idea where they go.
Felipe T.
DISHWASHER WHIRLPOOL KUDE70FXSS5 Replaced defective vent assembly ; used 1 WPW10469574 (VENT) from stock
Efrain R.
OVEN WHIRLPOOL KGRS308BSSO Blank control panel no beeps remove cord and remove ribbon from control / if call back order control # w10686477 and panel # w11431918.which will need autho from pc unit working at thist ime reaching temp.
Gerry Q.
DISHWASHER WHIRLPOOL WDF320PADS1 Unit need new control board some light indicator are not working
Felipe T.
RANGE WHIRLPOOL WEG515S0FS0 Aligned oven valve to burner properly. Burner was out of place
Moses D.
COFFEE MACHINE JENN AIR JJB6424HL "Lowed coffee grind levels, seems to be better now. If customer is still having issues will need to send technical trainer Frank C."
Tyler S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Dual valve has a crack in it and leaks, ordering.; ordrng 1 W11043013 (VALVE)"
Efrain R.
WASHER WHIRLPOOL WTW6120HW0 Leaking from water valve no stock any where.; ordrng 1 W11220230 (VALVE)
Felipe T.
RANGE MAYTAG MGT8720DS05 Replaced defective control board
Arden D.
WASHER WHIRLPOOL WFW95HEDU0 "AD. Checked unit, found faulty controls. Customer undecided on repair. Collected $125.76 via ccd. ; ordrng 1 W11032117 (CONTROL )"
Felipe T.
DISHWASHER WHIRLPOOL MDB5969SDM1 "Replaced defective wheel tub p stock and sump motor assembly; used 1 WPW10078083 (WHEEL TUB), and 1 wpw10591570 (SUMP OTOR) from stock"
Felipe T.
RANGE WHIRLPOOL WFG510S0AW2 Unit needs bake/broil harness pn#WPW10701462 $41.44+ 85 labor. Customer will call back after the holidays to repair it
Moses D.
MICROWAVE KITCHEN-AID KMHC319ESS0 Replaced faulty interlock assembly. Tested ok ; used 1 W11244494 (INTERLOCK) from stock
Felipe T.
DISHWASHER WHIRLPOOL WDF540PADT2 Cleaned filter from very heavy buildup of hard water residue. Advised customer to run dishwasher periodically with a cleaner
Kenny G.
DRYER WHIRLPOOL WGD94HEXW2 Found motor not working correctly. Wont spin. Will order and replace. ; ordrng 1 W10396028 (Motor) and 1 W10242878 (Bracket) and 1 W10547287 (Idler) and 1 W10211915 (Blower wheel) and 1 W10211911 (Blower housing) and 4 3390647 (Screws)s
Eric P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Ep-unit had 4-3(motor),7-1(no heat) error codes as well as damaged dispenser spring and adjuster. Fills thru side inlet, nothing from there. Ordering (1) W11087376 pump&motor,(1) W10712395 adjuster,(1) extra time; ordrng 1 EXTRATIME and 1 W10712395 (adjuster) and 1 W11087376 (pump&motor)"
Tyler S.
REFRIGERATOR MAYTAG MRT118FFFH01 Food still freezing in refrigerator section. Order refrigerator and use silvertape to partially cover air duct openings in freezer on return.; ordrng 1 W11438736 (THERMISTOR)
Jose R.
WASHER MAYTAG MVWB835DW4 Found codeF6E2 communication issue; ordrng 1 W10810403 (lid lock assy) and 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Gerry Q.
DISHWASHER MAYTAG MDB7979SHZ0 Pre screened unit need new adjusters; ordrng 1 WPW10609578 (adjuster) and 1 WPW10609579 (adjuster) and 1 WPW10609586 (support) and 1 WPW10627763 (adjuster)
Eddy P.
DRYER MAYTAG MED5500FW1 Replaced user interface ran test dryer is working fine again. Not able to contact customer for charges. See notes part $347.06 and labor $140.00
Efrain R.
WASHER WHIRLPOOL WTW5600XW0 Replace latch ok.
Elmer A.
WASHER MAYTAG MVWX655DW2 "Recalabrate ran diagnostic operation ok,machine working as designed."
Jason T.
WINE CELLAR JENN AIR JUWFR242HX "Made checks unit functions normal at this time, instructed customer..."
Lewis G.
WASHER AMANA NTW4516FW1 Diagnosing unit unit will turn on then immediately cut off then could not get the machine to start over again disconnected unit then powered on no problem but could not get it back into diagnostic mode please review parts for repair customers calling whirlpool after reviewing estimate for repair....If customer gets approved will call back with repair but otherwise too expensive for customer...; ordrng 1 W11124710 (cntrl-elec)
Elmer A.
WASHER MAYTAG MVWC565FW1 "Installed pulley,agitator,gearcase,belt & pulley checked operation ok."
Aris S.
REFRIGERATOR WHIRLPOOL JFC2290VEP5 "Fixed a Jammed water line, test it , is working normal"
Paul T.
RANGE WHIRLPOOL WFG320M0BS3 "Pin was not releasing on new regulator, will reorder; ordrng 1 W11346659 (REGULATOR )"
Adrian R.
WASHER WHIRLPOOL WFC8090GX0 "This drain pump is located at the office, so customer was told to reschedule. The said they will call Call when they get back, theyre going to be out of town when they get back they will call.; saved tckt"
Jose R.
WASHER WHIRLPOOL MVWC565FW0 Found GEARCASE leaking oil..Customer not fixing
Darren S.
REFRIG/FREEZER JENN-AIR JGS8860BDP18 Send oven sensor; saved tckt
Paul T.
MICRO OVEN TOP WHIRLPOOL WMH31017HS "Installed all parts on unit, while testing new conteol went dead, power to board was good will reorder.; ordrng 1 W10892389 (CONTROL )"
Eddy P.
WASHER MAYTAG MHWE251YG00 "Removed socks from pump unit is working fine now, customer will think about having to replace bearings. Part # W11239040 andpump #WPW10730972 labor $250.00 plus 2 man. Allow 2 men 3 counts for this call."
Eddy P.
WASHER WHIRLPOOL LTG5243DQ9 Ran test hoses washers are worn out and leaking informed customer and advised to replace hose asap
Enerve B.
REFRIG/FREEZER JENN-AIR JGS8860BDP18 "Checked out the range,founded the failure of the control panel,damages,dead not holding the signal for past 10 sec,will order unless customer call for.; ordrng 1 WP5760M33960 (PANEL CNTTL) and 1 WP8507P229-60 (CONTROL)"
Enerve B.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Checked out the dishwasher,founded the failure of the parts listed below,damages,will order.; ordrng 1 W11O84121 (TURBIDITY SENSEO) and 1 W11084121 (TURBIDITY SENSOR)"
Felipe T.
M/W OTR WHIRLPOOL WMH31017HS2 "Unit needs magnetron replaced, customer declined estimate"
Marc C.
WASHER WHIRLPOOL WTW4816FW2 Tested unit found customer had hot water turned off unit stopped in mid cycle i recalibrated unit tested unit OK instructed customer how to use machine properly
Efrain R.
OVEN WHIRLPOOL WFG320MOBB1 Repkace clock ok oven lights comes on and off while reaching temp .
Vincent D.
WASHER MAYTAG MVWB766FW1 Vd installed part tested unit ran to specs
Jose R.
WASHER MAYTAG MVW7232HW0 Code F0E9 out of balance load detection..customer experience when washing a comforter..check suspension ok..calibrate control..tested unit ok
Lewis G.
REFRIGERATOR WHIRLPOOL GI6FDRXXY01 Checked water lines underneath the sink and removed water filter was installed incorrectly which is the cause of water not functioning properly inserted filter correctly water was dispensing no problem no other defects found evaporator was clean in the freezer compartment unit is repaired
Tim S.
WASHER WHIRLPOOL WTW8000DW5 Tested on high spin working as designed Explained about off balance load.if customer calls backMake note for customer to start unit.
Tyler S.
DRYER WHIRLPOOL WED4815EW1 "Customer needs an electrician, does not have the 240 needed to operate dryer."
Damion M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Check refrigerator but upon arrival i,m unable to verify customer complaint upon I check found cus put there eggs at air vent and ref was set at 35 degree instruct cus left unit working has design..."
Clem S.
REFRIGERATOR KITCHENAID KBSN608ESS01 "Replaced defective ref section left middle lens,test good ; used 1 W10908166 (LED LIGHT) from stock"
Efrain R.
DISHWASHER MAYTAG MDB8959SKZO Unit has a ck valve supply hose advise to change ..
Kage M.
WASHER WHIRLPOOL WTW4955HW1 Customer Concern was the unit not advancing through the wash cycle checked and found F8e1 error code indicating low Fill checked and found customer water barely on turned water on to full pressure ran the unit on a test mode also calibrated the unit everything working as designed no further repairs at this time
Keyel H.
REFRIGERATOR WHIRLPOOL WUW55X15DS Install parts pull vacuum charge frost pattern check ok.
Elmer A.
WASHER MAYTAG MVWC565FW2 "Recalabrate ran diagnostic operation ok,machine working as designed."
Efrain R.
RANGE WHIRLPOOL WFG505M0BS0 Advise customer the ordor is from the newest of the coating of oven cavity. Advise will burn off. Called safety ok.sr7729569637 .
Darren S.
RANGE WHIRLPOOL SF365PEGQ Found no ignition for cooktop and bake .. needs DSI board .. customer will call if repairing..
Stoyan S.
DISHWASHER KITCHENAID KDTE104ESS1 "Replace defective motor pump and tracks Test it all op ok ; used 1 W10605057 (PUMP & MOTOR), 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Efrain R.
WASHER MAYTAG MVWB765FW0 Needs console no beeps no display brd is lighting up console # w10919546 356.74 labor85.00 pd s/c
Moses D.
DISHWASHER KITCHEN-AID KUDS02FRBL2 Made checks found float assembly loose and advised on closing door within 3-5 seconds after pressing start button. Tested ok
Marc M.
RANGE JENN-AIR JGS8850ADS Unit tested and checked erc nla cx will replace unit .No parts available.
Marc M.
DISHWASHER MAYTAG MDB4949SHZ0 Unit tested
Marc M.
OVEN WHIRLPOOL WFG505M0BS3 Part ordered cx reschd.; ordrng 1 W11176454 (IGNITER)
Marc M.
MICROWAVE WHIRLPOOL KMHC319ESS "Unit tested and replaced switches and fuses.; used 3 W10138793 (FUSE THERMAL), and 1 W11244494 (INTERLOCK) from stock"
Chris H.
DRYER WHIRLPOOL GGW9250PW1 CH - customer canceled service
Marc M.
DISHWASHER IKEA IUD7555DS3 Unit needs motor and sump to complete repair.; ordrng 1 WPW10605057 (MOTOR AND SUMP)
Chris H.
DRYER - GAS WHIRLPOOL WGD92HEFU0 CH - installed new door assembly - tests good
Chris H.
ICEMAKER JENN AIR JUIFX15HX00 "CH - install d new drain pump - tests good. Observed unit go through a fill, recirculation, and drain cycle. No other functional issues found at this time"
Trevor B.
REFRIGERATOR KITCHENAID KBFA20ERSS TB- Unit needs replacement water valve. Customer owes $86.42.; ordrng 1 WP67005154 (VALVE )
Chris H.
RANGE - GAS WHIRLPOOL JGRP436WP02 "CH - customer complaint that oven would not start a bake cycle, display said to remove temperature probe. No stored fault codes. Ran bake cycle at 350 - tests good. Unit reached temperature and cycled burner normally. No functional issues found at this time, could not recreate customer complaint. If problem reoccurs, unit will need new probe jack {8186589}, lockwasher {WP9755547}, locknut {WP9755546}. Gave customer estimate for repair: service fee $117.95, parts $74.24, labor $140, tax $22.01, total $354.20. Customer paid service fee plus tax, $125.76 by credit card, ref# 3518293232"
Trevor B.
OVEN WHIRLPOOL WOD93EC0AS04 TB- Installed new control. Tests good.
Chris H.
DISHWASHER WHIRLPOOL KDFE104DBL4 "CH - no water circulating during cycle. Lower spray arm has multiple clogged ports. Also, dispenser not opening fully. Unit needs new sump {WPW10605057}, spray arm {W11101428}, dispenser {W10861000}; ordrng 1 W10861000 (DISPENSER) and 1 W11101428 (SPRAY ARM) and 1 WPW10605057 (SUMP)"
Trevor B.
WASHER WHIRLPOOL WFW6620HC2 "TB- On normal / regular cycle, unit has default spin speed set at no spin. Spin speed has to be manually selected. Unit has malfunctioning control. Needs replacement control and UI.; ordrng 1 W11319991 (UI) and 1 W11322905 (CONTROL )"
Trevor B.
DISHWASHER WHIRLPOOL WDF760SADM0 TB- Wash motor is non-functional. Needs replacement sumo assy.; ordrng 1 WPW10671942 (SUMP ASSY )
Tyler S.
RANGE WHIRLPOOL WFG515S0ES1 "Replaced control, unit tests good. Collected $85.30 by CC."
Trevor B.
REFRIG/FREEZER KITCHENAID KRFC704FBS01 "TB- Since previous visit additional issue has arisen with compressor not running. Unit was at room temperature upon arrival. Freezer temperatures on previous visit were not an issue. No unit has complete no cool condition. Ran cooling diagnostics. When compressor goes to turn on, loud high pitched noise from compressor, no refrigerant glowing through either evaporator. Additional parts needed: compressor / inverter. Office must allow 4 job count on return.; ordrng 1 W11336586 (INVERTER ASSY) and 1 W11393142 (COMPRESSOR )"
Tyler S.
REFRIG/FREEZER WHIRLPOOL WRF555SDHW01 "Replaced user interface, advised to allow 24 hours for part change to take full effect."
Eric P.
WASHER WHIRLPOOL WTW8500BW0 "Ep-installed new hub, tested unit. Machine functions as designed"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRS325FDAB06 Ep-frost pattern on evaporator upon arrival. Installed new motor and blade. Set unit to recommended and advised 24hrs before loading
Eric P.
WASHER WHIRLPOOL MHW5500FW1 "Ep-manually unlocked door for customer to remove items. F0E1(rl error),F3E1(water level system),F9E1(long drain) codes cleared. F3E1 coded at the start of diagnostics cycle. Opened drain and found debris restriction in basket- cleared and completed diagnostics."
Eric P.
WASHER WHIRLPOOL WFW7590FW0 "Ep-issue being handled by the office, all requested information has been forwarded"
Trevor B.
REFRIG/FREEZER KITCHEN AID KRFC704FPS00 "TB- Unit needs replacement ff evaporator cover and control. Repair covered by S27311. Customer advised to call extended service contractor to have new dispatch sent to office, (call came through as oow). Customer advised to have unit turned off 48 hours prior to return.; ordrng 1 W11167902 (EVAPORATOR ) and 1 W11333076 (CONTROL )"
Trevor B.
WASHER WHIRLPOOL WTW7800XW2 TB- Basket hub is seized to drive shaft. Unable to remove basket to perform repair. Unit will now need entire basket and tub replacement. Ordering additional parts. Office will need to reschedule call for two man. Drain filter needed (W10222008) is discontinued.; ordrng 1 W10193886 (OUTER TUB ASSY) and 1 W10222008 (FILTER COVER (DISCONTINUED)) and 1 W10310957 (INNER BASKET ) and 1 WP8533928 (SCREW)
Aris S.
WASHER WHIRLPOOL WFW92HEFW0 "I call up tech line spoke with jk sr 7729557223, run unit on service diagnostic, reset control test it is working properly, but if problem continues then need to send control board w11201293 & flow switch wpw10448876."
Aris S.
REFRIGERATOR KITCHENAID KRFC704FPS01 Install parts test it is working normal
Aris S.
REFRIGERATOR MAYTAG MRT711BZDM00 "Clean up the drain line, test it is working properly"
Aris S.
DRYER WHIRLPOOL MDG5500AWW "Install 1 roller only, test it is working good"
Stoyan S.
WALL OVEN JENN-AIR JJW2830WS00 Replace defective parts Test it all op ok
Stoyan S.
DISHWASHER WHIRLPOOL WDT780SAEM1 Clean spray arms and sump Test it all op ok
Stoyan S.
RANGE - GAS WHIRLPOOL KGSS907SSS00 Ck range Find spk module not good Customer will decide later what to do will call office
Enerve B.
WASHER MAYTAG MVWC300VW1 "Checked out the washer,founded the failure of the parts listed below, gear case,complete agitator kit,drive block,will not be ordered as per customer too costly,will buy a new washer,just paid the service fee only 128.42 with the cc."
Enerve B.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 "Installed the parts listed below,tested ok."
Stoyan S.
DISHWASHER MAYTAG MDB8989SHZ0 Replace door gasket Problem remains Order mew parts; ordrng 1 W10803178 (arm-spray) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WPW10340542 (manifold) and 1 WPW10605345 (arm-spray)
Omar S.
WASHER WHIRLPOOL MHW3505FW1 Pass diagnostics test working as designed.
Roberto C.
WASHER AMANA NTW4516FW3 Replace control run diagnostics test machine check ok
Roberto C.
WASHER WHIRLPOOL MVWB965HW0 Replace control panel and main control unit test ok
Roberto C.
DRYER MAYTAG MGDB725BW0 Replace idler pulley run test ok
Roberto C.
WASHER WHIRLPOOL MVW6230HC0 Needs gearcase 2cc ; ordrng 1 W11423758 (GEARCASE )
Roberto C.
WASHER WHIRLPOOL WTW4855HW1 Need water valve ; ordrng 1 W11210459 (WATER VALVE )
Aris S.
DRYER WHIRLPOOL MGDX655DW2 "Check unit, is working normal, problem is the vent, need to be clean, and connected, properly"
Aris S.
REFRIGERATOR MAYTAG MBF1958FEZ01 "Fixed the freezer doors was out of tracks, test it is working good"
Stoyan S.
DISHWASHER MAYTAG MDB4949SHZ0 Motor pump not working Order new ; ordrng 1 WPW10591570 (pump&motor)
Ken K.
WINE COOLER WHIRLPOOL KUWS24RSSS00 "Not cooling checked unit found no Freon in unit leak in evaporator , needs compressor 8201787 425.00 evaporator part is NLA... labor 450.00 Freon 95.00 customer to replace unit."
Ken K.
REFRIGERATOR JENN-AIR JB36NXFXRE01 "Replaced LED module FC right side, RC middle one on the right side and bottom and center on the left side due to not working; used 4 W11462342 (LED) from stock"
Ken K.
REFRIGERATOR KITCHEN AID KBFO42FTX04 Helper call ordered gasket; saved tckt
Ken K.
REFRIG/FREEZER JENN-AIR JFC2290REP02 Replaced damper control due to making noise
Ken K.
REFRIG/FREEZER WHIRLPOOL WRS315SNHW01 "Leaking water... erratic temps in FC checked unit found defrost drain clogged with ice. Cleared same and flushed with hot water, tested ok FC temp was at 5 RC at 38... ice cream is soft.... ran diagnostics thermistor tested ok ordered main control Auth # WTWES00DPL1; ordrng 1 W11190849 (CONTROL)"
Vincent D.
WASHER MAYTAG MVWB835DW1 Vd unit needs gear case (W11455453) 285 trip 117.95 labor 195 tax total 637.56 cust declined at this time collected trip 125.76 by check # 157
Dennis B.
DRYER WHIRLPOOL WGD560LHW0 Db installed parts tested unit unit ran to specs
Ken K.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Unit needs RC door gasket ordered same; ordrng 1 W10830274 (DOOR GASKET)
Dennis B.
DISHWASHER MAYTAG MDB7959SKZ0 Db installed parts tested unit unit ran to specs
Dennis B.
OVEN WHIRLPOOL MGT8885XS00 Db installed parts tested unit unit ran to specs
Dennis B.
REFERGERATOR KITCHENAID n/a "Db unit needs fan and control both nla ; ordrng 1 2179790 (CONTROL ) and 1 2183833 (motor, sub 4389142)"
Gerry Q.
RANGE UNKNOWN KGSS9075SS00 Spark module and door latch replaced unit tested ok
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRB322DMBM01 Replaced main control(jazzy) board and adjusted f.f. door/added washers...; used 2 M0274057 (SHIMS) from stock
Chris H.
OVEN WHIRLPOOL WEEA25H0HN1 CH - installed parts - tests good
Tyler S.
RANGE JENN-AIR JGRP436HL00 "Customer had a different backsplash installed on unit which was blocking vent and causing heat to short cycle. Installed original grill, vent. Tests good."
Tyler S.
WASHER WHIRLPOOL n/a Customer said she called and canceled.
Tyler S.
WASHER MAYTAG MHWE200XW00 "Door glass has caked on pet hair interferring with bellow sealing. Bellow is worn and developing cracks in it, advised it should be replaced (WPW10381562) and to clean door glass. Quoted $450.97 for bellow install, customer declined and paid service call $125.76 by CC."
Tyler S.
WASHER WHIRLPOOL WFW560CHW0 Hot water valve is faulty. Believe it can be changed without unstacking dryer. Ordering hot valve.; ordrng 1 W11316255 (VALVE)
Ken K.
REFRIG/FREEZER KITCHEN AID KBFS22EWMS9 Replaced ice maker due to leaking water into ice bin
Omar S.
WASHER WHIRLPOOL WGD6620HC1 Helper job complete.
Tyler S.
REFRIG/FREEZER KITCHEN AID KUDF204ESB00 "Refrigerator section getting to cold, order control. Customer had lower section set to -7, adjusted that back to 0 and advised to monitor while we wait for part.; ordrng 1 WPW10788697 (CNTRL-ELEC)"
Darren S.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Install parts
Tyler S.
REFRIGERATOR KITCHENAID KRFC302ESS00 Gaskets need replacement.; ordrng 2 W10830046 (GASKET-FIP)s
Frank G.
WASHER WHIRLPOOL WTW5840BC0 Replaced tub ring and checked
George T.
RANGE WHIRLPOOL MGT8720DH05 Found insulation under main top.Slightly covering the orifice hole where gas comes out to ignite.Found this on several burners of the main top.Was able to push insulation to the side.tucking it properly..No other further issues found all gas components ignite properly and stay on well.
Vincent D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Vd installed part tested unit ran to specs
Vincent D.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Vd found nothing running no fan or compressor reset controls by rebooting unit unit began running to specs
Vincent D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Vd found seal starting to pull apart but not exposing the magnet cut tab off as needed then advised cust shelf issue is not covered at all by warr and pulled unit out to get rid of noise
Vincent D.
DRYER WHIRLPOOL WGD6620HC1 Vd installed part tested unit ran to specs
Tim S.
RANGE WHIRLPOOL WEG745HOFS0 Left estimate refused service call. Thought free estimate This is the second time I was here the same thing happened. Pls do not go here again.
Adrian R.
DISHWASHER WHIRLPOOL WDT750SAHW "Replace the door gasket, run test afterwards leave working properly. Also I notice that the tub was a bit out of line with the door it self twisted the tub to align with the door as well."
George T.
DRYER WHIRLPOOL WGD9620HC1 Sr#77295575 spoke to TJ from techline. Had a hard time to get towed to communicate with mechanical components.Was able to finally get it going.
Marc C.
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00 Installed water filter housing purge system tested unit OK no leaks at time of service
Marc C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed pump and motor tested unit OK no leaks at time of service
Marc C.
WASHER WHIRLPOOL WTW5000DW3 Tested unit found error code for bad motor and belt worn; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11239857 (BELT) and 1 W11428524 (CAPACITOR)
Paul T.
REF S/S 25 CF WHIRLPOOL n/a "Installed new parts on unit, all test ok"
Clayton G.
DRYER MAYTAG MEDC465HW0 Case#7729560380Tech not able to duplicate problems. Verify venting/airflow is ideal.Temps 160-172 on high. Clean sensor bar and adv time dry. Unit tests ok at this time. Per techline replacement of parts not recommended.
Kenny G.
DRYER WHIRLPOOL WGD9150WW00 Found pulley is making noise will order ; ordrng 1 3388672 (Pulley)
George T.
WASHER WHIRLPOOL WFW9620HC1 New door was installed.Programmed to communicate with the rest of washer.Test OK after repair.
Paul T.
LAUNDRY MAYTAG MVWB765FW4 "Checked unit, found heavy corrosion on controls and valve. Unit was delivered on 12/2/20 from park appliance. Customer is upset due to unit being new. Advised she can try and contact selling dealer for replacement assistance nut we can only repair unit.; ordrng 1 W11135391 (CONSOLE) and 1 W11172234 (HOUSING W VALVE) and 1 W11429620 (CONTROL )"
George T.
WASHER WHIRLPOOL WFW5620HW0 Unit found dead not lighting up.Unplugged for 5to10 minutes.Plugged it back in.Was able to activate diagnostics.Unit lit up started to run and work well.Turned off and on several times.Unit working well at this time.
Clayton G.
WASHER WHIRLPOOL WTW7600XW2 Unit needs hinges and bushings. 2ct; ordrng 2 WP8546627 (bearing)s and 1 WP8563964 (hinge) and 1 WPW10309358 (hinge)
Wayne D.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Unit working fine at this time, instruct customer to keep vents clear so that air can circulate"
Wayne D.
REFRIGERATOR WHIRLPOOL MFW2055FRZ00 "Customer complain door not closing and ice build up, found screw sticking out on rail, tighten screw and checked all ok"
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRS342FIAW02 "Cleaned drain, and defrosted ice maker dispenser motor"
Wayne D.
REFRIGERATOR KITCHENAID KSC23C8EYW02 "Order dispenser motor, and door assy; ordrng 1 W11130210 and 1 W11202789"
Wayne D.
REFRIGERATOR KITCHENAID KRFF507HPS00 Needs new ice maker order part ; ordrng 1 W11294907
Omar S.
WASHER WHIRLPOOL WFW6620HC0 02#Leaking from dispenser need 2man 2CC paid full balance $471.20#3518252538; ordrng 1 W11465532 (DISPENSER )
Omar S.
WASHER MAYTAG MVWB965HC0 02#Missing parts control and clutch need extra time 2CC; ordrng 1 W10754448 (clutch) and 1 W11246700 (CONTROL BOARD )
Jesse F.
REFRIG/FREEZER MAYTAG MFW2055FRZ00 Replaced inefficient compressor and installed dye drier. Pulled deep vacuum and recharged. Unit has good heat to drier. Also replaced r/s roller assembly...; used 1 978026 (VALVE) from stock
Omar S.
WASHER MAYTAG MVWC465HW2 02#F7E5 actuator error need part 2cc; ordrng 1 W10913953 (actuator)
Keyel H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Install valve operating normal.; used 1 W10838084 (WIRE HARNESS ), and 1 W10884390 (ICEMAKER) from stock"
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRS588FIHV00 Install parts ice maker cycle ok.
Jose R.
OVEN AMANA AER6303MFS2 Found shorted wires @ terminal block..; ordrng 1 W11458879 (MAIN HARNESS)
Darren S.
DISHWASHER WHIRLPOOL KDTE204DSS0 Ran diagnostics .. no error codes.. no irregular noises.. customer instruct
Darren S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found filter head leaking ... customer instruct on food storage ... clean condenser ..; ordrng 1 EDR4RXD1 (FILTER) and 1 W11346623 (FILTER HEAD )
Darren S.
ICEMAKER WHIRLPOOL WRS322FDAM04 Install parts
Darren S.
REFRIGERATOR KITCHENAID KRFF507ESS01 Found excessive ice build up in fresh food section..; ordrng 1 W11033168 (EVAPORATOR MOTOR) and 1 WPW10501260 (COVER)
Darren S.
REFRIG/FREEZER MAYTAG MBF1958DEH00 As per customer .. frost in freezer.. normal operation as of now .. no frost ... customer instruct to clean condenser ... gaskets good ... machine ok
Darren S.
DISHWASHER WHIRLPOOL KDTM404EWH2 As per customer.. no water enters unit .. error code 6-4 .. ran diagnostics .. water enters unit .. machine ok
Paul T.
WASHER WHIRLPOOL MVWC555DW1 "Installed new washplate, installed tub that was sent to home by whirlpool. Recalibrated control and all test and check ok."
Paul T.
OVEN WHIRLPOOL WFG505M0BB2 "Checked unit, customer had a spillover in oven while cooking, she tried to clean out as much as possible and unit is clean but there is a film and unit starts smoking right away. Advised customer that there is no part to be replaced to resolve issue but has to be cleaned and burned off. Doc with diane in office. Tried calling safety dept and was on hold for almost an hour with no answer"
Damion M.
WASHER WHIRLPOOL WGD6620HC1 Check dryer and found faulty motor and pulley making noise ... We installed new motor blower pulley and check instruct cus left unit working has design...
Kenny G.
D/WASHER UNDCTR KITCHEN-AID KDTE204ESS1 Installed sump assy. Tested working
George T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Part was installed as listed.Waiting for Water to cycle in. All should be OK.
Paul T.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Checked unit, found 4 freezer bulbs out or flickering, also one in ff section, will order.; ordrng 1 W10830288 (CONTROL ) and 5 W11462342 (LED PODS)s and 1 WPW10184634 (CONTROL )"
Kenny G.
DRYER - ELECTRIC WHIRLPOOL WGD6620HC0 Installed user interface. Working as designed. Customer complaining about unit not drying. This is due to clogged vent that I found. I explained this to Customer.
Omar S.
DRYER WHIRLPOOL LDR3822PQ1 02#No heating properly need part 2CC; ordrng 1 WP3403591 (element) and 1 WP3404153 (thrmst-fix) and 1 WP8563881 (timer)
Eric P.
REFRIGERATOR KITCHENAID KBSN602EPA01 Ep-replaced lower left F/C LED from truck stock (#w11462342). Machine functions as designed ; used 1 W11462342 (LED) from stock
Kenny G.
REFRIGERATOR WHIRLPOOL KRFF302ESS01 Installed both damper and ice maker and tested ok.
Paul T.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked unit, found temp set on coldest setting, 33degrees. Advised customer that when unit is set at coldest setting that foods will freeze. Went over proper use and care of unit and set at 40. All test ok at this time."
Eric P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Ep-filter screen is warped allowing debris past and clogging washarms. Ordering (1) WPW10463906 filter, (1) W10837249 spray arm lower,(1) WPW10498900 spray arm; ordrng 1 W10837249 (spray arm lower) and 1 WPW10463906 (filter) and 1 WPW10498900 (spray arm)"
Enerve B.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Installed the parts listed below,tested ok."
Paul T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Came tohouse, customer does not have old icemaker which has harness need to connect new one. New icemaker does not come with harness, will order.; ordrng 1 W10838084 (HARNESS)"
Enerve B.
DRYER WHIRLPOOL WHD5090GW0 "Checked out the dryer,founded the failure of the control panel ,off setting and the filter housing improper used.Cleared the control and the filter housing,tested ok on cycles."
Enerve B.
WASHER WHIRLPOOL WFC7500VW2 As per tenant the washer have been checked by a name like appliance center already at the door
Enerve B.
WASHER WHIRLPOOL WET4024HW0 "Checked out the dryer,founded the failure of the rear drum seal,off .Reinstalled the rear drum seal with 279368 adhesive truck stock,tested ok very well done."
Kenny G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ Installed evap motor and fan blade. Tested ok.
Enerve B.
M/W OTR WHIRLPOOL n/a "Checked out the mw,founded the failure of the listed below,will order.; ordrng 1 W10269232 (TAT) and 1 W10832024 (TAT MGN) and 1 W10836753 (HIGH VOLTAGE T) and 1 W11256462 (DIODE) and 1 W11493410 (MAGN)"
Kenny G.
DRYER WHIRLPOOL WGD6620HC1 "Installed the motor , bracket , housing and screws tested for normal operation and it passed."
Darren S.
WASHER WHIRLPOOL WFW87HEDW1 Error code F8e3 .. ran diagnostics .. as per customer.. no spin ... customer instruct on load issues .. machine ok
Paul T.
REFRIGERATOR WHIRLPOOL KRFF507HPS01 "Checked unit, found water filter no good causing slow water at dispenser. When bypassed got full pressure at door. Customer stated that this is the third filter replaced in unit, advised that an external filter might have to be installed due to water quality in home. Unit test ok."
Kenny G.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Found wiring cut inside door will order and replace ; ordrng 1 W10691266 (Freezer door)
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRF954CIHZ Db unit has part adjustment Wtvhqtvap1 owes $149.27 for labor on return unit will be empty and made accessible on return visit reschedule customer for after the holidays ; O-emld tckt
George T.
DRYER WHIRLPOOL WGT4027EW0 Gave customer an estimate for repair. Will think about it.
Jason T.
MICRO OVEN JENN-AIR JMV9196CS3 Replaced defective interlock switch tested ok...; used 1 W11244494 (INTERLOCK) from stock
Jason T.
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Made checks adjusted water filter head, tested ok..."
George T.
DISHWASHER WHIRLPOOL WDT750SAHZ0 This Part was used a few days ago at another customers dishwasher.Did not get it back in time to help todays customer out.Will need to order plus to Rackk stops.; ordrng 1 W10712395 (adjuster) and 2 WPW10508950 (stop)s
Jason T.
DISHWASHER KITCHEN AID KDPE234GPS0 "Made checks found defective water valve, replaced defective water valve, tested ok...; used 1 W10648041 (VALVE-INLT) from stock"
Jason T.
DISHWASHER KITCHENAID KDTE234GPS0 "Made checks found defective sump & motor assembly, ordering parts..; ordrng 1 W11085683 (SUMP & MOTOR ASSEMBLY )"
Jason T.
REFRIGERATOR WHIRLPOOL WRT318FZDB06 "Made checks added washers freezer door assembly, tested ok...; used 4 487576 (WASHER) from stock"
Jason T.
DISHWASHER KITCHEN AID KUDD03DTBL0 "Made checks found defective fan motor assembly & inlet air, ordering parts..; ordrng 1 WP99003781 (AIR INLET ASSEMBLY ) and 1 WPW10155595 (FAN MOTOR ASSEMBLY )"
Eddy P.
WASHER WHIRLPOOL WTW5000DW0 "Ran test and asked customer what they were washer, and it was a quilt ran test advised customer normal function of the unit must reajust cloths"
Jason T.
COOKTOP JENN-AIR JGD3536BS00 "Made checks found defective valve & switches & electrode, order parts..; ordrng 1 74007734 (SURFACE BURNER BASE) and 1 74007735 (SURFACE BURNER BASE) and 1 74007736 (SURFACE BURNER BASE ) and 1 W10467732 (MANIFOLD ASSEMBLY ) and 1 WPW10239017 (SWITCH ASSEMBLY )"
Clem S.
STOVE KITCHENAID KGSA906PSS02 "Replaced parts,test good"
Clem S.
REFRIG/FREEZER JENN-AIR JS42PPDBDA "Replaced parts,test good"
Kage M.
RANGE WHIRLPOOL WFG320M0BS3 Checked and found broken oven door glass ; ordrng 1 W11176456 and 2 W11428245s
Kage M.
DISHWASHER KITCHENAID KDTE234GPS0 Install something motor ran the unit found everything working as designed no leaks
Kage M.
DISHWASHER WHIRLPOOL WDF520PADB7 Customer concern was that this is not coming out dry Nor where they coming out clean noticed customer didnt have any rinse aid nor were they running the hot water before a cycle advise they run the hot water at faucet every time and get rinse aid ran the unit on a test mode and everything checked out OK
Kage M.
OVEN WHIRLPOOL CWG3600AAS13 Installed all seals needed left the unit working as designed
Damion M.
WASHER WHIRLPOOL WTW4955HW1 Check washer and found faulty control and latch I had to brake latch to open ...installed latch never get control got two latch ...; ordrng 1 W11498796 (CONTROL)
Kage M.
MICROWAVE O.T.R. JENN-AIR JMV8208CS1 Installed all parts left unit working as designed
Gerry Q.
DISHWASHER JENN AIR JDB9200CWP Wash motor pump replaced unit tested ok
Kage M.
WASHER WHIRLPOOL WFW7590FW0 Sr#7729564098 checked and found f7e9 indicating locked rotor ; ordrng 1 W10870752 (stator) and 1 W11201273 (cntrl-elec) and 1 W11253212 (screw) and 1 WPW10453673 (rotor)
Damion M.
WALL OVEN WHIRLPOOL KFGD500ESS04 Check range and found faulty bake ignitors and faulty lower light bulb blown ...I installed new parts and check left unit working has design...