Near East Stroudsburg, PA 18301
Jose R
Job Details: 04/23/2019
DRYER WHIRLPOOL WED4616FW0 Install PTS switch..Not able to test.Unit not has no line cord .
Near Netcong, NJ 07857
Frank G.
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW7040DW0 Unit needs inlet valve ; ordrng 1 W11220230 (valve)
Near The Bronx, NY 10461
Marc M
Job Details: 04/23/2019
D/WASHER UNDCTR WHIRLPOOL n/a Unit tested and checked unit working well explained to cx about packing dishes correctly and the installation the floor being unleveled and no room togo up with feet to correct issue. Installation issue.
Near Roxbury Township, NJ 07850
Frank G.
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW5000DW1 "As of 4/22 this machine will need a washplate and basket hub assembly...the washplate will not come off, therefore it will have to be broken off to get to the basket hub...once i get the basket hub off and inspect the gearcase splines...if they are good i can finish the job...if their bad ill have to replace the gearcase and parts that go with it2 COUNT ON RETURN ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)"
Near Old Bridge Township, NJ 08857
Brian H.
Job Details: 04/23/2019
WASHER MAYTAG MVWX655DW1 Replaced parts. Working ok
Near Hackensack, NJ 07601
Eric S.
Job Details: 04/23/2019
MICROWAVE WHIRLPOOL KMHS120ESS1 Found intermittent problem need parts ; ordrng 1 W10719416 (PANEL) and 1 W10727360 (SWITCH ) and 1 WP8306419 (INTERLOCK )
Near Spring Lake, NJ 07762
Chris H.
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 "CH - ice maker compartment fan is making a rattling noise periodically due to wobble during operation. Unit needs new fan motor {WPW10308033}, wheel {WPW10123444K}, clip {W10165970}, grommet {W10151687}; ordrng 1 W10151687 (GROMMET) and 1 W10165970 (CLIP) and 1 WPW10123444K (WHEEL) and 1 WPW10308033 (FAN MOTOR)"
Near Brooklyn, NY 11201
Peter B.
Job Details: 04/23/2019
WASHER WHIRLPOOL WFW9290FW0 Check unit bellow drain ports are clogged water build up at door clean and tested functions fine
Near New York, NY 10033
Edwin M.
Job Details: 04/23/2019
RANGE JENN AIR JGR8890ADP Unit has bad control panel and board. ; ordrng 1 WP74011883 (switch- me) and 1 WPW10172705 (cntrl-elec)
Near Brooklyn, NY 11204
Peter B.
Job Details: 04/23/2019
DRYER MAYTAG MGD5630HC0 "Check unit tested all functions fine , an verify customer complaints at this time"
Near Brooklyn, NY 11235
Peter B.
Job Details: 04/23/2019
WASHER WHIRLPOOL WGTLV27HW0 "Check unit over found no issues,loads are unbalanced,customer ned to sort clothes properly."
Near Seaside Park, NJ 08752
Tyler S
Job Details: 04/23/2019
REFRIG/FREEZER WHIRLPOOL WRF532SMBW00 "Installed new jazz board, tests good."
Near Warren, NJ 07059
Omar S
Job Details: 04/23/2019
DISH WASHER KITCHEN AID KDTE204GPS0 "No water entering the dish washer,need a plumber to fix pipe line.."
Near Hoboken, NJ 07030
Keyel H
Job Details: 04/23/2019
REFRIG/FREEZER WHIRLPOOL JFC2290VEP8 Leaking from ice maker or a part needed.; ordrng 1 W10884390 (icemaker)
Near Sparta Township, NJ 07871
Frank G.
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW5000DW1 Needs inlet valve assembly ; ordrng 1 W11210459 (valve)
Near Staten Island, NY 10303
Keyel H
Job Details: 04/23/2019
REFRIG WHIRLPOOL n/a Frost build up on fresh food evap run test 6 read 02 bi metal failed heater ohm out ok order part needed ebap fan motor comes with bi metal on it.; ordrng 1 WPW10276647 (motor-evap)
Near Brooklyn, NY 11212
Damion M.
Job Details: 04/23/2019
REFRIG/FREEZER WHIRLPOOL WRT104TFDT00 "Check refrigerator and found frozen drain tube ... I defrost ice repair the issue and check left ref working has design,.,"
Near Gladstone, NJ 07934
Frank G.
Job Details: 04/23/2019
WASHER MAYTAG MVWB765FW1 Replaced defective agitator and checked
Near New York, NY 10033
Edwin M.
Job Details: 04/23/2019
WASHER MAYTAG MHWE200XW00 Wpw10381562. 160. Bellow. Ripped; ordrng 1 WPW10381562 (bellow)
Near Phillipsburg, NJ 08865
Frank G.
Job Details: 04/23/2019
WASHER WHIRLPOOL WFW92HEFU0 Had to reinstall front side of door bellow and reinstall boot clamp
Near Asbury Park, NJ 07712
Eric P.
Job Details: 04/23/2019
WASHER WHIRLPOOL MHW5500FC1 "Ep-unit had F3E1(water level system), ran diagnostics. No hot water, valve hums without opening. Ohmed correctly, still not opening. Ordering (1) W10599356 valve; ordrng 1 W10599356 (VALVE)"
Near Flemington, NJ 08822
Jason T
Job Details: 04/23/2019
72" BM JENN-AIR JFC2290REP00 "Please verify warranty information, found defective gasket, order part..; ordrng 2 W10830046 (GASKET )s"
Near Hasbrouck Heights, NJ 07604
Sam C
Job Details: 04/23/2019
REF BOT/MT 25CF KITCHEN-AID n/a Installed new high voltage board adjusted and level unit
Near Sparta Township, NJ 07871
Clayton G.
Job Details: 04/23/2019
OVEN WHIRLPOOL n/a Unit f8e0 upper oven fan. W11261167 controlW11261169 controlW11248652 upper blower 2mn 2ct Clay + Stan.; ordrng 1 () and 1 () and 1 ()
Near Brooklyn, NY 11223
Enerve B.
Job Details: 04/23/2019
WALL OVEN WHIRLPOOL MGT8820DS02 Installed the parts listed below plus an additional one lower bake igniter from T/t and ok 350 upper and lower.; used 1 12400035 (igniter) from stock
Near Staten Island, NY 10314
Keyel H
Job Details: 04/23/2019
REFRIG/FREEZER KITCHENAID KRSC503ESS00 Drain was clog defrost drain check ok.
Near Manchester Township, NJ 08759
Matt S.
Job Details: 04/23/2019
REFRIG/FREEZER WHIRLPOOL WRF555SDFZ08 New fill tube installed. Working properly.
Near Norwood, NJ 07648
Tim S
Job Details: 04/23/2019
WASHER MAYTAG MVWB865GW0 Defective valve ; ordrng 1 W11165546 (VALVE)
Near Brooklyn, NY 11201
Peter B.
Job Details: 04/23/2019
DRYER WHIRLPOOL WED9290FW0 "Check unit shut off in cycle found clogged drain pump clean and vacuum tested functions fine /2nd appliance ,bill customer"
Near Secaucus, NJ 07094
Aris S.
Job Details: 04/23/2019
MICROWAVE WHIRLPOOL RMC305PVS00 Need parts; ordrng 2 W10211972 (DOOR SWITCH )s and 1 W11193483 (LENG) and 1 WPW10172473 (ASSY) and 1 WPW10440740 (LAMP BASLESS)
Near Yonkers, NY 10710
Darren S.
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW4800XQ0 error codes F8e3.. f5e2 ..f0e5 ..f0e2 .. door lock not working ... ; ordrng 1 W10404050 (LOCK) and 1 W10745340 (CONTROL ) and 1 WPW10268911 (PRESSURE SWITCH )
Near Hightstown, NJ 08520
Trevor B
Job Details: 04/23/2019
LAUNDRY WHIRLPOOL WTW6700TW1 TB- OL (over load) error is being caused due to inner basket being seized to drive shaft. Basket not able to engage and disengage for correct operation. Customer does not wish to repair. Paid service charge $122.57 by cc ref #1544138480.
Near Cranford, NJ 07016
Jason T
Job Details: 04/23/2019
VENTHOODS KITCHENAID n/a "Made checks” unit functions normal at this time, instructed customer..."
Near Tinton Falls, NJ 07712
Chris H.
Job Details: 04/23/2019
WASHER WHIRLPOOL WFW97HEXW0 CH - found bent staple lodged in hole in drum and jagged edged coin in bellow. Removed items. Found no other unusual surfaces that would coause tearing. Tests good
Near New York, NY 10027
Edwin M.
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW5000DW2 Unit was plugged into faulty outlet
Near Montville, NJ 07058
Lewis G.
Job Details: 04/23/2019
REFRIGERATOR MAYTAG MBF1958XES3 Customer was stating that the refrigerator is too cold/ proper settings were correct recommended settings / checked damper assembly/ opened and closed properly / no issues found with this refrigerator previous technician stated needs thermostat but everything is clean no ice in the freezer compartment unit is working perfectly As should
Near Wayne, NJ 07470
Lewis G.
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL KDTE334GPSO Customer was stating that the unit had no power however put in diagnostic mode no error codes detected customer stated that the dispenser rubber came out replaced with new dispenser unit repaired; used 1 W10861000 (DISPENSER) from stock
Near Little Silver, NJ 07739
Vincent D
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KJJJJJJ Vd cust canealed at door said unit is running fine at this time
Near Browns Mills, NJ 08015
Matt S.
Job Details: 04/23/2019
WASHER WHIRLPOOL NTW4516FW Needs a new gearcase. Quoted trip 114.95 part 254.71 labor 165 total w/tax 570.08 declned service collected trip 122.57 cc W11255272
Near Ramsey, NJ 07446
Tim S
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTM504EPA1 Removed child lock. Rebooted control. If fails W1089165/ w10875144 . Will need to be replaced
Near Waldwick, NJ 07463
Tim S
Job Details: 04/23/2019
DISHWASHER KITCHENAID KUDS01IJBL0 Unit needs touchpad. Condition of unit and age I suggested new unit. Also since quoted $ 114.95 / Nevered mention plus TAXMail customer receipt
Near Toms River, NJ 08757
Matt S.
Job Details: 04/23/2019
WASHER WHIRLPOOL MVWCC465HW2 "All sounds are normal for this design. Also if the load is off balance, press the start button to pause the washer and once the basket stops turning fully it will unlck the lid so you can rearrange the clothing. Working as designed."
Near Dumont, NJ 07628
Sam C
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS576FIDM02 Troubleshoot unit failed on freezer door harness shorted; ordrng 1 LW10669497 (FREEZER DOO SS)
Near Monroe Township, NJ 08831
Brian H.
Job Details: 04/23/2019
RANGE - GAS KITCHENAID KGST307HBS6 replaced Bake igniter WP9782065 $89.02Labor 75Working ok; used 1 12400035 (igniter) from stock
Near Monroe Township, NJ 08831
Brian H.
Job Details: 04/23/2019
MICROWAVE WHIRLPOOL GMC305PDS08 Diagnosed unit working ok.
Near Princeton, NJ 08540
Robert D
Job Details: 04/23/2019
WASHER MAYTAG MHW8200FW0 Incorrect address. 541 lake dr. Unit had faulty door latch. Replaced latch with part from truck stock. Ran diagnostics. No further issue. ; used 1 WPW10443885 (LATCH) from stock
Near Lyndhurst, NJ 07071
Lewis G.
Job Details: 04/23/2019
KITCHEN KITCHENAID n/a "Error codes. 6/2,...10/1,...3/3,...Ran diagnostic mode and received several era codes oh WI sensor and bottom door seal because unit is leaking replaced door seal assembly bunny bottom seal and unit very hard to lock and close the door door opens and does not lock properly......; ordrng 1 W10134017 (OWI SENSOR) and 1 W10195543 (DOOR SEAL BOTTOM) and 1 W10370003 (LATCH ASSY), used 1 W10300924 (GASKET) from stock"
Near Wanamassa, NJ 07712
Brian H.
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL MTB2156BEW "Diagnosed faulty defrost heater and bi-metal.Customer buying new, refrigerator is 21 years old."
Near South Brunswick Township, NJ 08810
Robert D
Job Details: 04/23/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 As per office cust rescheduled. Call was still on my route. Disregard these notes.
Near Cliffside Park, NJ 07010
Felipe T.
Job Details: 04/23/2019
VENT HOOD UNKNOWN WVU37UC4FS0 "Rattling noise, Ordered motor ; ordrng 1 W11100651 (MOTOR )"
Near Rockaway, NJ 07866
Clayton G.
Job Details: 04/23/2019
LAUNDRY WHIRLPOOL MVWC565FW1 W11307244Replaced latch assy. Unit tests ok. ; used 1 W11307244 (LATCH) from stock
Near Hazlet, NJ 07730
Dennis B
Job Details: 04/23/2019
LAUNDRY MAYTAG MVWX655DW0 Db customer thought unit was cover because the 10 year maytag sticker on the unit informed him what that covers and how pay scale goes customer declined
Near Newton, NJ 07860
Clayton G.
Job Details: 04/23/2019
DISHWASHER MAYTAG MDBH949AWW2 Unit tests ok at this time.
Near Rahway, NJ 07065
Roberto C
Job Details: 04/23/2019
LAUNDRY WHIRLPOOL WTW7500GC2 Found fill hoses loose and washer feet off balance / repaired and unit tested ok/ Job Cmpltd
Near Point Pleasant Beach, NJ 08742
Brian H.
Job Details: 04/23/2019
KITCHEN MAYTAG MDB8959SAS1 Diagnosed working ok.
Near Freehold, NJ 07728
Vincent D
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDFE104HPS0 Vd tested unit found no issues at this time unit running to specs
Near Staten Island, NY 10306
Keyel H
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL KSF26C4XYY03 Not getting any voltage coming into ice maker check 120v on board not getting 120v on bottom of freezer door on both male and female harness call tech line to verify. unit is non repairable.SR# 7724679861.
Near Monroe Township, NJ 08831
Brian H.
Job Details: 04/23/2019
WASHER MAYTAG MVWB755DW1 "Ran diagnostics, System passed and no faults displayed. Unit diagnosed working ok"
Near Little Falls, NJ 07424
Elmer A.
Job Details: 04/23/2019
DRYER WHIRLPOOL LGR8648LW0 Installed thermal fuse checked ok.; used 1 WP3392519 (FUSE) from stock
Near Hazlet, NJ 07730
Eric P.
Job Details: 04/23/2019
DRYER MAYTAG MGDC300BW1 "Ep-unit had no heat or ignition. Found thermal fuse OL. Replaced from truck stock (p# WP3392519). Tested unit, functions as designed; used 1 WP3392519 (FUSE) from stock"
Near Weehawken, NJ 07086
Eric S.
Job Details: 04/23/2019
KITCHEN WHIRLPOOL WDF520PADM7 Found clogged wash arm also water was half way off adjusted water and cleaned Wash arm
Near Queens, NY 11360
Paul D
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked unit found lower grill off reattach tested ok
Near The Bronx, NY 10453
Vlad C.
Job Details: 04/23/2019
WASHER MAYTAG MVWB765FW2 "Repaired/Secured agitator assy. Removed object. Inspected for proper function. Working fine now.Customer said and wants me to stated, “What will Maytag do to prevent this from happening again we have a design flaw i am not satisfied with my washer.”"
Near The Bronx, NY 10453
Michael I.
Job Details: 04/23/2019
WASHER MAYTAG MVWB765FW0 F2E1 F8E6F0E2F0E5Ran diagnostics. Check ok. Unit not leaking at this time If call back. Send inlet valve with tech
Near Farmingdale, NY 11735
Derrell D.
Job Details: 04/23/2019
DRYER GAS AMANA n/a Push to start popped out of holder. Replaced test unit working properly
Near Brooklyn, NY 11229
Enerve B.
Job Details: 04/22/2019
RANGE WHIRLPOOL KODC304EWHOO "Installed the parts listed below ,only the cooling fan r/t and unit tested ok at 350."
Near Brooklyn, NY 11224
Enerve B.
Job Details: 04/22/2019
WSH FRT/LOAD WHIRLPOOL n/a Installed the parts listed below and unit tested ok w/ customer present.
Near Brooklyn, NY 11215
Enerve B.
Job Details: 04/22/2019
RANGE JENN AIR JGS8850BDW "Unit needs more parts as per w/p, but all the screws are rusted,not ok w/cust ,they will get a new stove,all parts been removed return to office call customer about what to pay, att:Diane."
Near Staten Island, NY 10314
Kyron G.
Job Details: 04/22/2019
WASHER WHIRLPOOL WTW5000DW1 "4/22/19 10:07: KY rspndd 4/19 FRI, Checked unit and found it was not getting enough pressure through cold water supply. Advised customer to have issue corrected."
Near New York, NY 10032
Eddy P.
Job Details: 04/22/2019
WASHER AMANA NTW4516FW3 Ran test washer is working well. Instruct customer the must use HE only detergent. Recalibrated unit.
Near Glen Rock, NJ 07452
Sam C
Job Details: 04/22/2019
BEVERAGE CENTER JENN AIR JUB24FRERS00 Installed new grille customer notice bottom left hinge was bent by delivery he will contact the vendor
Near Eatontown, NJ 07724
Eric P.
Job Details: 04/22/2019
DISHWASHER WHIRLPOOL WDT720PADM0 "Ep- Installed new pump&motor and drain pump, tested for leaks. Ran diagnostics to reset functions"
Near Red Bank, NJ 07701
Eric P.
Job Details: 04/22/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 "Ep-Installed new pump&motor, tested for leaks. Ran diagnostics to reset functions"
Near Rumson, NJ 07760
Eric P.
Job Details: 04/22/2019
WASHER MAYTAG MVWB765FW2 Ep-Installed new washplate/agitator. Tested function
Near Neptune Township, NJ 07756
Eric P.
Job Details: 04/22/2019
REFRIGERATOR KITCHENAID KRBL109ESS00 Ep- Installed new freezer door that was shipped directly to customer. Removed and re-Installed badge
Near Manchester Township, NJ 08759
Matt S.
Job Details: 04/22/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Has moisture and frost on and around low profile icemaker airbox and at the heater fascia. Air box was replaced twice I including all new gaskets and permagum replacement both times. Called techline SR#7724657598. all known causes and replacement parts have been rwice. No other suggestions can be made. No other service parts can be replaced. Technically unrepairable however fridge itself can still be used. It will just have some frost or moisture in that area.
Near Manchester Township, NJ 08759
Matt S.
Job Details: 04/22/2019
DRYER MAYTAG MEDC215EW1 Could not duplicate it the noise at this his time. Advised to call if it returns. . Collected trip 122.57
Near Manchester Township, NJ 08759
Matt S.
Job Details: 04/22/2019
COOKTOP WHIRLPOOL WFE525S0HV1 Customer was sent wrong color panel. Cannot order a replacement as purchase date puts it past 30 days for cosmetic which it says in the warranty section of the use and care guide. Advised to speak with store about it or call whirlpool.;Panel# W11158186/ Job Cmpltd
Near Toms River, NJ 08755
Matt S.
Job Details: 04/22/2019
OVEN WHIRLPOOL WFG525S0HZ1 New control and dsi board installed. Working properly.
Near Hasbrouck Heights, NJ 07604
Elmer A.
Job Details: 04/22/2019
WASHER MAYTAG MVWB835DW3 Recalabrate checked operation ok ok.
Near Montclair, NJ 07043
Gerry Q
Job Details: 04/22/2019
DISHWASHER WHIRLPOOL KUDP01FLSS6 Control board replaced tested ok ; used 1 WP8564543 (CONTROL BOARD P/TS) from stock
Near Toms River, NJ 08755
Tyler S
Job Details: 04/22/2019
DISHWASHER MAYTAG MDB8959SFZ4 Unit was in need of updated upper rack rails. Installed new rails and educated customer on suds and dish soap contamination.
Near West Long Branch, NJ 07764
Chris H.
Job Details: 04/22/2019
RANGE JENNAIR JDS9865BDP23 "CH - installed new spark module and harness, also repaired break in internal module harness - tests good. All burners igniting normally"
Near West Long Branch, NJ 07764
Chris H.
Job Details: 04/22/2019
WASHER WHIRLPOOL MVWB765FC2 CH - installed new gearcase - calibrated unit - tests good. No other functional issues found at this time. Customer showed receipt with dop of 6/14/18 - updating purchase date
Near Queens, NY 11101
Kage M
Job Details: 04/22/2019
M/W OTR WHIRLPOOL WMH32519HZ1 Installed parts and left the unit working as designed
Near Queens, NY 11101
Kage M
Job Details: 04/22/2019
RANGE WHIRLPOOL WEG745H0FS0 Customer concernWas the burner not getting any Spark to the burner heads check unit and found spark coming to igniter. Unable to check any further no gas to the unit
Near Brooklyn, NY 11221
Kage M
Job Details: 04/22/2019
KITCHEN WHIRLPOOL WFG320M0BW2 Installed the part ordered and left the unit working as designed
Near Brooklyn, NY 11203
Kage M
Job Details: 04/22/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYW00 Installed parts and left the unit working as needed
Near Queens, NY 11101
Wayne L
Job Details: 04/22/2019
M/W OTR WHIRLPOOL WMH32519HZ1 Check unit installed parts that was order unit working fine
Near Queens, NY 11103
Wayne L
Job Details: 04/22/2019
REFIG/FREEZER WHIRLPOOL WRF560SEYM05 Check unit installed parts that was order unit working fine
Near Queens, NY 11105
Wayne L
Job Details: 04/22/2019
REF BOT/MT 22CF MAYTAG MFI2269VEM10 Check unit installed water valve unit working fine
Near Queens, NY 11369
Wayne L
Job Details: 04/22/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Check unit installed parts that was order unit working fine
Near Brooklyn, NY 11225
Wayne D
Job Details: 04/22/2019
REFRIG/FREEZER JENN-AIR JFFCC72EFP02 Order left hand stainless door; ordrng 1 DOOR (DOOR)
Near Colts Neck, NJ 07722
Brian H.
Job Details: 04/22/2019
MICROWAVE WHIRLPOOL JMC2430DP01 "Cancel, reschedule. Call needs 2nd man and customer prefers to wait. Verified with CF this was the proper course of action.; saved tckt"
Near Toms River, NJ 08753
Tyler S
Job Details: 04/22/2019
DRYER MAYTAG MEDX655DW1 "Very loud noise coming from motor and blower wheel area. Replaced both from truck stock, tests good.; used 1 279827 (motor), and 1 WP694089 (BLOWER WHEEL) from stock"
Near Union, NJ 07083
Roberto C
Job Details: 04/22/2019
WASHER MAYTAG MVWC565FW1 Unclog water pump test ok
Near Millburn, NJ 07078
Roberto C
Job Details: 04/22/2019
WASHER WHIRLPOOL WFW95HEDW0 Replace water pump run test ok
Near Maplewood, NJ 07040
Roberto C
Job Details: 04/22/2019
WASHER WHIRLPOOL WTW5000DW2 Found rotor bolt loose. Repaired and advised cust to reverse hoses...reset control run test ok
Near Rockaway Township, NJ 07435
Sam C
Job Details: 04/22/2019
ICEMAKER WHIRLPOOL GI15NDXXQ Troubleshoot unit failed on cutter grid 180.47—labor 95 BALANCE= 242.94 need to be cleaned on return; ordrng 1 WP2313637 (grid-cuttr)
Near Belleville, NJ 07109
Felipe T.
Job Details: 04/22/2019
COOKTOP IKEA ICI500XB01 Replaced defective module