Local Reviews
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Adrian R.
REFRIG/FREEZER WHIRLPOOL WRS571CIDMOI ordrng w10873791/ im (by XS)
Clayton G.
WASHER WHIRLPOOL WTW4850XQ0 No fault codes other than off balance. Ran self test unit tests ok. Advised load size. Advised if unit goes off balance. Re balance load unit tests ok.
Adrian R.
OVEN JENN-AIR JJW3830DS02 ordrng w11232121/ panel (by XS)
Adrian R.
DISHWASHER KITCHEN AID KDFE104DWH0 "12/27/18 8:59: AR rspndd 12/26 WED, Checke dunit and found everything working properly."
Damian T.
DISHWASHER KITCHENAID KDTM354ESS3 "Checked and found unit misaligned in counter space and door hitting loose kick panel due to missing screw. Replaced screw on kick panel, aligned unit, rechecked door and functions and unit tested ok."
Eric S.
MICROWAVE KITCHEN AID KHMC1857BSS1 Spring adjustment
Damion M.
DISHWASHER KITCHENAID KDTE104ESS4 "12/27/18 8:45: DM rspndd 12/26 WED, Installed sump & motor. Unt tested ok."
Eddy P.
WASHER WHIRLPOOL WTW4816FW2 Cold water was shut off instruct customer Washer ok
Brian H.
DISHWASHER MAYTAG MDB4949SDZ0 Replaced drain pump
Brian H.
RANGE KITCHENAID KFGG500ESS0 Bezel cracked. light switch shortedOrder parts; ordrng 1 W10814133 (BEZEL) and 1 WP9757262 (LIGHT SWITCH)
Vincent D.
WASHER MAYTAG MVWX655DW1 Vd found water shooting out of a hole in dispenser unit needs dispenser ( W11127357)resc cust ; ordrng 1 W11127357 (DISPENCER)
Tyler S.
30" FDBM WHIRLPOOL WRF560SMHZ00 Unit needs new flipper mullion. Cracked. ; ordrng 1 WPW10624450 (MULLION)
Marc C.
M/W OTR WHIRLPOOL WMH53520CS6 Installed door interlock kit tested unit ok
Wayne L.
MICROWAVE WHIRLPOOL WMH31017FS "Check unit,unit not heating order parts that needed ; ordrng 1 W10850446 (CAPACITOR ) and 1 W11256462 (DIODE ) and 1 WPW10693025 (MAGNETRON )"
Tyler S.
WASHER WHIRLPOOL WFW75HEFW0 Loud ticking noise during spin. Found noise coming from rotor/stator. Removed rotor. Reinstalled and tightened rotor bolt and unit now spinning noise free. All other noises normal.
Matt S.
RANGE MAYTAG MGR6600FZ1 Ordering a new knob panel and knob bezels. Tried to make adjustments but could not. W11028196 W11042485 x5; ordrng 1 W11028196 (panl-mnfld) and 5 W11042485 (bezel-knob)s
Jesse F.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 All operations ok. Instruct on normal operating sounds. Also removed shipping plastic for customer...
Marc M.
COOKTOP JENN AIR JED3430WS01 Unit tested & checked left rear element not working unit in counter explained to cx unit has to be accessible for repair cook top glued down in counter .cx will call to schd when unit is accessible.; ordrng 1 8273993
Marc C.
RANGE WHIRLPOOL MGS5875BDW Installed spark module and left front burner tested unit ok
Marc C.
DISHWASHER MAYTAG MDB8989SHZ0 Installed top rack rails tested unit ok
Jesse F.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Adjusted refrigerator and freezer doors. Added washer to raise doors. Also instruct on weight distribution on f.f. door...; used 1 488881 (WASHER) from stock
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRT318FMDB00 "Per AD, replaced refrigerator and freezer door gasket..."
Wayne L.
MICROWAVE WHIRLPOOL WMH31017FS "Check unit burning smell is coming from transformer,2 man job for this one ; ordrng 1 W10836753 (TRANSFORMER ) and 1 WPW10693025 (MAGNETRON )"
Wayne D.
REFRIGERATOR MAYTAG MBF1956KEB2 Needs door handle and gasket; ordrng 1 WPW10119653 (handle) and 1 WPW10436245 (gasket-fip)
Trevor B.
REFRIG WHIRLPOOL WRF757SDEE01 TB- De-iced f/f evaporator and installed new fan motor/thermistor harness. Tests good.; used 1 W11033168 (HARNESS WIRE) from stock
Wayne D.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04 Replaced relay/ waterline leaking instruct customer to get plumber
Wayne D.
REF T/M 18 CFFF WHIRLPOOL WRT318FZDB02 "Unit unplugged, plugged in, unit started cooling and building frost pattern all components working, doors sealing, instruct cust to give 24 hours to cool, all ok at this time"
Ken K.
REFRIG/FREEZER KITCHEN AID KFIS25XVMS2 Replaced defective main control board due to unit not running
Wayne L.
MICROWAVE WHIRLPOOL WMH31017FS-0 Check unit interlock and switches are faulty part was order by office invoice 750970 same parts needed for this invoice ; saved tckt
Wayne L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Check unit,unit working fine"
Brian H.
WASHER WHIRLPOOL WTW5550XW0 Lid lock malfunctioning. Order part; ordrng 1 W10404050 (LID LOCK)
Vincent D.
REFRIG WHIRLPOOL JFC2290REP00 Vd installed part tested unit ran to specs
Tyler S.
DISHWASHER KITCHEN AID KUDE60FXSS1 "Customer stated came home to unit leaking from left side of door. Unit was not in use, not running. Was unable to replicate any leaks while running unit and no leaks from underneath. Advised service fee is good for 30 days and if it reoccurs to call back and check to see if dishwasher filled on its own. Collected service $122.57 by check."
Matt S.
DRYER MAYTAG MGDC465HW0 No sign of a scraping noise at this time. Just some normal vibrations.
Edwin M.
M/W OTR WHIRLPOOL WMH31017FS0 Melted blower and bad ; ordrng 1 W10269232 (TSTAT) and 1 W10642989 (TURNTABLE) and 1 W10825649 (BLOWER)
Edwin M.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ00 Unit has bad control board; ordrng 1 2315549 (MOTOR) and 1 W11135061 (BOARD)
Chris H.
COOKTOP KITCHENAID KSGB900ESS1 CH - verified unit has stuck key error f2e1. Fault persists after reset and power cycling. Unit needs new console {W10913685}; ordrng 1 W10913685 (CONSOLE)
Mike D.
MICROWAVE KITCHENAID KEMS379BSS01 Replaced defective control unit checked ok
Chris H.
WASHER WHIRLPOOL WTW5000DW1 CH - unit has aweak drain pump - needs replacement pump {W10876600}. Drain hose is going into a stand pipe higher than the 39” max listed in installation instructions - advised customer to have plumber correct drain line installation to ensure drain pump does not become damaged again; ordrng 1 W10876600 (DRAIN PUMP)
Chris H.
REFRIGERATOR JENN-AIR JB36NXFXLE01 "CH - unit has above normal temps in both rc and fc. No frost pattern on fc evap. All fans functioning normally. Discharge line and compressor extremely hot to the touch. All other lines are room temp. Unit shows signs of low charge/restriction. Unit needs dye drier {WPW10143759}, ss tech, 2 techs, extra time on return; ordrng 1 WPW10143759 (DYE DRIER)"
Chris H.
OVEN WHIRLPOOL WOD51EC0HS01 "CH - no error codes. Unit is functioning as designed. Went over operation and settings with customer. Unit tests good, no functional issues found at this time"
Jose R.
WASHER WHIRLPOOL WTW5000DW1 "Found long fill code F8E1 ..remove old water inlet filter and clear debris..clear codes ,calibrate and tested unit okAdvised customer to replace fill hoses to a larger inside diameter.."
Roberto M.
DRYER WHIRLPOOL GGW9250PW3 Rplc pulley..test ok....; used 1 279640 (idler pulley) from stock
Gabino P.
DRYER WHIRLPOOL WGD4815EW2 Replace valve and check ok.
Karl G.
DISHWASHER WHIRLPOOL WDF520PADM7 Kg 12/26 checked unit found retainer that holds kick plate to frame missing. 30 days cosmetic warranty; ordrng 1 WPW10503548 (retainer)
Damion M.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 unit tested ok.
Peter B.
WASHER MAYTAG MVWX655DW1 Check over does not power up failed control board; ordrng 1 W11116592 (cntrl-elec)
Karl G.
RAN GS 30 CV AMANA AGR4230BAW3 Kg 12/26 checked unit through bake cycle.temp checked ok and outer panel of oven gets hot but within safe operating range. Documented service with Butch@Techline. 7723768688
Roberto M.
WASHER MAYTAG MVWB835DW3 I order part...; ordrng 1 W11170706 (CONT BOAR) and 1 W11172234 (VALVE)
Sam C.
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Same part failure board controls not responding also customer complaint on door dented by delivery; ordrng 1 W10815701 (dor-fip ss) and 1 W10894103 (cntrl-elec) and 1 W10909682 (nameplate) and 2 WPW10661886 (screw)s and 1 WPW10675033 (cntrl-elec)
Sam C.
REFRIGERATOR KITCHEN AID KRFC302ESS00 "Installed new magnet,housing,mullion and wine rack cycle check lube gaskets and level unit"
Trevor B.
WASHER WHIRLPOOL WTW4950XW2 TB- Unit needs replacement capacitor. Customer paid in full. Customer rescheduled for Thursday 1/3.; ordrng 1 W10804664 (CAPACITOR )
Edwin M.
WASHER WHIRLPOOL WFW97HEDC0 Replaced bellow
Trevor B.
DISHWASHER KITCHENAID KDTM354ESS1 TB- Unit has failed electronics. Verified 120VAC into control. Control and UI both non-responsive. Needs new UI and control.; ordrng 1 W10913521 (UI ASSY) and 1 W11228314 (CONTROL )
Trevor B.
OVEN WHIRLPOOL KRSC503ESS01 TB- Replaced base grill cover.
Enerve B.
WASHER WHIRLPOOL WFC7500VW2 ordrng wpw10192987/drive motor and wpw10192965/control (by SX)
Marc M.
RANGE WHIRLPOOL WFG540H0ES1 Cx complaints of oven knobs too hot burning her hand tested & checked no issue detected no part mal function cx also complains of self clean not cleaning well enough. Test oven seals & test 90 degrees when door open no hinge issue . Sr 7723770455.. Safety team will call cx .
Eric S.
OVEN KITCHENAID KEBS107SSS00 Found unit dead wall oven has to be pulled out for further diagnosis ; ordrng 1 WP8304452 (FUSE) and 1 WPW10119143 (CONTROL )
Marc M.
OVEN WHIRLPOOL WFG320M0BB Unit tested & checked power to unit however no clock activity unit infested with rodent & roaches cx abuse not covered under contract please call Lowes to cancel we will not work on unit . Model and serial good not be retrieved to much poo.CANCEL CONTRACT see pictures on app.
Eric S.
REFRIG/FREEZER WHIRLPOOL WRF60SEHZ00 Found water not dispensing need parts; ordrng 1 W10801011 (RESERVOIR ) and 1 WPW10238100 (VALVE) and 1 WPW10279866 (VALVE)
Gabino P.
WASHER MAYTAG MVWB835DW1 Replace broken door etc check ok.
Omar S.
WASHER WHIRLPOOL WFC7500VW2 "Not going to the high speed need motor also latch,extra time need it 2ccc; ordrng 1 WPW10192987 (motor-drve) and 1 WPW10192994 (switch) and 1 WPW10192995 (latch)"
Peter B.
WASHER WHIRLPOOL WTW8200YW0 Remove and replace failed parts listed tested functions fine
Aris S.
MICROWAVE WHIRLPOOL WMH31017FS0 "Found a bad door switch, install one test it is working good ; used 1 W10727360 (SWITCH) from stock"
Aris S.
REFRIG/FREEZER WHIRLPOOL WRS315SDHZ01 "Fixed a loose connection by the heater, test it is ok, it will take time to get cool"
Omar S.
DRYER - GAS MAYTAG MGDC300XW Check dryer/ Found unit is working as designed/ tested ok...
Efrain R.
DISHWASHER JENN-AIR JDB8500AW3 Needs racks assy adjusters clips dishes broke whenadjustr broke also bottom rack spoke broke causing dishes to bang against ea other; ordrng 2 WP1026776 (CLIPS)s and 1 WPW10194861 (RACK) and 1 WPW10525649 (RACK) and 2 WPW10546503 (ADJUSTERS)s
Efrain R.
WASHER WHIRLPOOL WFW96HEACO Svc tested no t advanceing after coo1 called tech support frozen ui assy SR7723766133
Kenny G.
OVEN WHIRLPOOL WEG515S0FS0 Control defective. Activating lights on its own. ; ordrng 1 W10806880 (cntrl-elec)
Mike D.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM02 Replaced defective water tube unit checked ok
Matt S.
WASHER WHIRLPOOL WTW7300DW0 New lid lock installed. Collected balance. 95.97 cc
Dennis B.
WASHER WHIRLPOOL WTW8500DC5 Db tested unit unit had no fault codes cust unhappy about length of cycle and some cloths still aren’t coming out clean and that its costing more to run unit. unit is running as designed called tech line they agree unit is running as designed sr#7723769546 was charging trip 122.57 as per tech line cust at first agreed then wanted me to wait while they called whirlpool they keep asking how to get a new unit or upgrade this one wanted me to take pic of their clothes wound up telling her have a good day mam
Vincent D.
KITCHEN MAYTAG MDB8959SBS3 Vd unit needs user interface (WPW10475780); ordrng 1 WPW10475780 (USER INTERFACE)
Peter B.
DRYER GAS MAYTAG MGDX655DW2 "Check over and tested can verify customer complaints,exhaust vent is dirty need cleaning."
Sam C.
REFRIG/FREEZER KITCHEN AID KFIS29BBMS00 "Installed new service kit,ice maker and ice bin cycle check cleaned condenser"
Efrain R.
DISHWASHER WHIRLPOOL KDTE334DSS0 Replace new sump assy ok
Karl G.
REFRIG/FREEZER WHIRLPOOL WRS322FDAW04 Kg 12/26 installed control board. Checked button selector for proper operation. All components tested ok. Operating as designed
Efrain R.
WASHER AMANA NTW4516FW2 Replace control and reset ok
Karl G.
REFRIG/FREEZER MAYTAG MZD2665HES Kg 12/26 installed control board. Tested unit along with Kathy@techline. Unit defrosting and operating as designed
Karl G.
OVEN WHIRLPOOL GW397LXUS06 Kg 12/26 installed control membrane switch. Checked oven for operation. All buttons respond when pressed. Unit operating as designed
Karl G.
WASHER WHIRLPOOL n/a Kg 12/26checked unit found error code for no water to unit. Reset control through diagnostic mode. All components tested ok. Unit operating as designed
Jason T.
REFRIDGERATOR MAYTAG MFT2574DEM01 "Made check, called tech line” did diagnostic test found defective control boards, order parts..; ordrng 1 W10865879 (UI BOARD ) and 1 W10870822 (EMITTER BOARD ) and 1 W10898445 (CONTROL BOARD ) and 1 WPW10589838 (CONTROL BOARD )"
Jason T.
REFRIG/FREEZER WHIRLPOOL WRX988SIBM03 "Replaced defective control boards, tested ok..."
Jason T.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Made checks, units has internal leak heard loud hissing from cavity, called tech line he wants me to install uv drain & check pressures & he says that units out of warranty. Instructed customer..."
Jose R.
WASHER WHIRLPOOL WTW4816FW2 Tested unit found no codes.Repaired loose connection to control. .calibrated and tested unit ok..ran wash cycle..all ok
Jose R.
REFRIGERATOR MAYTAG MFI2569VEB2 "Tested and found unit dead ,,house voltage ok.Customer also stated that prior to unit going dead user interface was blinking.Customer not fixing at this time."
Joe H.
WASHER COMM WHIRLPOOL CAE2745FQ0 Cleared lid lock code and replaced lid lock. Check good
Dennis B.
WASHER MAYTAG MVWB765FW0 Db tested unit unit ran to specs no faults found at this time could not duplicate at this time
Gabino P.
WASHER WHIRLPOOL WFW3090GW Water came from wall drain inside is broken..washer working ok.
Stan F.
M/W OTR WHIRLPOOL WMH53521HZ2 Customer said unable to turn light off will need control board.; ordrng 1 W11182110 (CONTROL BOARD )
Jose R.
M/W OTR UNKNOWN UMV1160CS3 Install interlock kit..tested unit ok
Stoyan S.
RANGE WHIRLPOOL WFG525S0HZ0 Replace broken glass All op ok
Jose R.
WASHER-FRONT MAYTAG MHW5500FW1 F9E1 F0E1 F3E1 F8E3Remove drain pump filter and extract items..clear codes and tested unit all ok.Advised customer to use a laundry small item bag..
Damian T.
M/W OTR WHIRLPOOL WML55011HS2 Checked and found mounting nut in unit is damaged. ; ordrng 1 W10821385 (hard-mount) and 1 W11122643 (NUT)
Damian T.
WASHER WHIRLPOOL MLE2000AYW "Checked unit and functions, ran a cycle and found no issues. Unit tested ok."
Damion M.
RANGE AMANA AGR5630BDB0 "ordrng wpw10299227/hinge, wpw10299224/hinge and wpw10658354/door seal (by SX)"
Omar S.
WASHER MAYTAG MVWB700BW0 Installed valve and dispenser test ok..
Omar S.
WASHER WHIRLPOOL WTW5000DW1 "Installed control board and lid lock,,,left old control board do that is infected with roaches."
Roberto M.
DRYER MAYTAG MEDB835DW4 Rplc part test ok..
Jason T.
MICROWAVE O.T.R. MAYTAG MMV5219FZ2 "Replaced defective interlock switches, tested ok..."
Eddy P.
WASHER WHIRLPOOL WFW92HEFW0 Plus that reset washer is working OK no more era codes unit was not getting any water. Customer said unit was purchased march 2018Needs to provide proof of purchase
Dennis B.
WASHER AMANA NTW4516FW1 Db tested unit unit ran to specs no faults found could not duplicate at this cust thinks it was serviced 2 moths ago possibly gear case was changed
Clayton G.
REFRIGERATOR MAYTAG MFX2676FRZ00 Replaced all control board light board in box was used will need new light board.W11205083 light; ordrng 1 () and 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec)
Wayne D.
REFRIG/FREEZER JENN-AIR JFFCC72EFP02 Installed new glides
Clayton G.
DRYER WHIRLOOL GGW9200LW0 Replace control and thermistor unit test OK.
Matt S.
DISHWASHER KITCHENAID KDTE334GBS0 Sudsing code. No other issue at this time. Unit was just finished with a cycle upon arrival and is heating perfectly
Omar S.
DRYER - ELECTRIC WHIRLPOOL WGD4815EW2 Timer not advancing ; ordrng 1 WPW10185981 (timer)
Dennis B.
WASHER WHIRLPOOL WTW5000DW2 Db cust came to the door and said she canceled
Peter B.
WASHER WHIRLPOOL WTW4810EW1 Check over noisy with full load ordering parts listed; ordrng 1 W11255272 (GEARCASE ) and 1 WP21366 (nut-spaner) and 1 WP381940 (DRIVE BLOCK) and 1 WPW10531289 (tub ring)
Dennis B.
WASHER WHIRLPOOL WFW9150WW00 F8 e1. No water detected f9 e1 long drain unit needs control (WPW10525361) $240 labor $ 90 trip $114.95tax $ 29.48 total $474.43 cust paid 122.57 trip and tax Cust declined repair
Joe H.
REFRIG/FREEZER WHIRLPOOL WRB322DMBM00 Removed tape from over door switch. Check good
Joe H.
REFRIG/FREEZER KITCHENAID KRFC300ESS01 Adjusted freezer door gasket and verified good temperature
Joe H.
DRYER WHIRLPOOL MED8200FW2 Cleared vent error verified properly operating. Instructed customer on vent cleaning
Joe H.
WASHER WHIRLPOOL WFW95HEXR0 Cleared out clogged drain pump. Check good
Clayton G.
REFRIGERATOR WHIRLPOOL KSSC42QMS01 Unit needs spring for water dispenser actuator.WP2194719 spring; ordrng 1 WP2194719 (clip)
Clayton G.
WASHER WHIRLPOOL WTW4816FW2 W11170319 control Unit has bad control; ordrng 1 ()
Enerve B.
REFRIGERATOR MAYTAG MBF1958FEZ02 adjusted/Repaired light switch & Educated customer on functions; unit working ok; Job Cmpltd. (by SX)
Damion M.
DRYER WHIRLPOOL WED7990FW0 ordrng w10364994/wheel and w11209428/motor (by SX)
Marc M.
RANGE - GAS WHIRLPOOL WFG505M0BS3 Prt installed unit tested & checked ok. Explained to cx again what caused issue explained that as courtesy part replaced again.
Aris S.
REFRIG/FREEZER WHIRLPOOL WRF560SMYH01 "Install door, test it is ok"
Enerve B.
WASHER WHIRLPOOL LTG5243DQC working as designed. tested ok.
Brian H.
DRYER WHIRLPOOL WGD8500DW4 Replaced gas coil valve 279834. Working ok
Frank C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Missing from door swap on prior call; ordrng 1 WPW10347114 (MOTOR SHAFT)
Frank C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Found water filter replaced by customer, not pushed in all the way. Fully installed filter"
Frank C.
FREEZER WHIRLPOOL WRT311FZDB01 "Unit in garage, unheated"
Eric S.
WASHER MAYTAG MHW5500FW1 Installed part tested unit it works ok
Frank C.
ICEMAKER WHIRLPOOL KRFF302ESS "Replaced faulty valve, checked operation ok"
Eric P.
REFRIG/FREEZER WHIRLPOOL WRT549SZDM00 "Ep-installed new compressor and drier, charged to spec, +1oz for pressure. Heat build-up is good. Advised 24-48 hrs for full temp recovery"
Mike G.
DISHWASHER JENN AIR JDB1255AWP Installed parts working fine
Jose R.
WASHER WHIRLPOOL n/a "Codes F91,F5E2,F5E4,F0E1Faulty drain pump..Note unit is stacked need two men on return..Note model and serial tag not legible.; ordrng 1 WPW10605427 (pump-water)"
Mike G.
M/W OTR WHIRLPOOL WMH1162XVB2 Mag and cap no cust going to buy a new unit
Enerve B.
WASHER WHIRLPOOL 4400 "12/27/18 9:14: EB rspndd 12/26 WED, We do not serivce DECO."
Jose R.
DRYER WHIRLPOOL WED72HEDW1 "Codes F4E3,clogged venting.."
Peter B.
DRYER GAS WHIRLPOOL WGD4810EW1 Check over noisy remove and replace failed rollers tested okay; used 1 349241T ( roller) from stock
Paul T.
D/WASHER UNDCTR KITCHEN-AID KDFE104DSS0 "Apt#3d bell#055 checked unit, found console not responding properly and also sump not spraying water. Would need parts listed.; ordrng 1 W10854215 (CONTROL) and 1 WPW10537336 (CONSOLE) and 1 WPW10605057 (SUMP AND MOTOR)"
Efrain R.
DRYER WHIRLPOOL WGD4815EW2 Normal sounds and normal working condition
Darren S.
REFRIG/FREEZER WHIRLPOOL WRT138FZDW00 Found not cooling properly .. freezer at 33 degrees ... fresh food at 46 degrees ... frost patter not good; ordrng 1 W10143759 (FILTER DRIER )
Paul T.
DRYER WHIRLPOOL WGD87HEDC1 "Checked over unit, found dry times long due to venting issue. Vent is over 30ft in length. Advised customer to try and use the timed dry setting and unit will run better. Unit itself test ok. Collected for trip by credit card ."
Tyler S.
DISHWASHER JENN-AIR JDB9800CWP2 Installed updated upper rack rails. Tests good.
Marc M.
RANGE WHIRLPOOL n/a Unit checked no model & serial tag no service can be rendered. Advised cx to call whirlpool.
Damian T.
COOKTOP - GAS JEN-AIR JGC9430BDB "Replaced r/f burner head, r/f orifice, r/r orifice, l/f ignitor switch and ignitor. Unit still needs l/f burner head (small); ordrng 1 74007734 (burner asy)"
Kenny G.
REFRIDGERATOR KITCHENAID KRMF706ESS00 Dispenser not working properly needs parts. ; ordrng 1 W10403752 (switch) and 1 W10654548 (door-ice) and 1 W10852741 (cntrl-elec)
Gabino P.
DRYER WHIRLPOOL WGD9470WW2 Customer must cleaning filter dryer ok. Check dryer temperatures F 240 working good .
Darren S.
REFRIG/FREEZER MAYTAG MFT2976AEM01 Found leaking at evaporator ... ; ordrng 1 W10143759 (FILTER DRIER )
Darren S.
WASHER WHIRLPOOL WTW5000DW1 Error codes F7e5 ..f8e1 ..f8e5 .. ran diagnostics .. calibrate unit.. customer instruct to replace fill hoses
Darren S.
WASHER WHIRLPOOL ????? No model .. no serial tag .. cust unable to show POP ..
Darren S.
REFRIG/FREEZER WHIRLPOOL WRX735SDBM00 Found unit not cooling .. compressor very hot; ordrng 1 W10143759 (FILTER DRIER ) and 1 W10775170 (COMPRESSOR )
Paul T.
DISHWASHER WHIRLPOOL WRB322DMBM00 "Confirmed warranty with office 4/10/2018. Checked over unit, customer was saying gives off a foul smell. Checked diagnostics on unit and could not smell anything abnormal at this time. All test and check ok."
Darren S.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ00 Ice maker broken ; ordrng 1 W11130444 (ICE MAKER)
Kenly S.
M/W OTR AMANA AMB2307PFS0 check and I found that the locks were loose and the unit is working fine
Edwin M.
WASHER WHIRLPOOL WTW4815EW1 Stripped agitator; ordrng 1 W10680208 (AGITATOR)
Clayton G.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit has rodent infestation advise customer repair cannot be made. Submit for diagnosis.
Eric S.
WASHER WHIRLPOOL WTW4950HW1 Found f0e5 off balance recalibrated unit advised customer on operation
Efrain R.
WASHER AMANA NTW4516FW3 Plugged in washer and was in a pump out mode .waited to reset.tested on drain and spin ok..then did a refill and agitation ok
Joe H.
WASHER WHIRLPOOL WTW8200YW0 Bad bearings. Needs bearing kit and tools ; ordrng 1 CTP-1 (PULLER) and 1 W10435302 (bearing) and 1 W10447783 (tool)
Jason T.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Made checks” found defective evaporator fan with thermistor & ice door, order parts..; ordrng 1 W11033168 (FAN KIT ASSEMBLY ) and 1 WPW10549590 (ICE DOOR)"
Eric S.
DRYER WHIRLPOOL WGD85HEFW1 Found unit not lighting unit must be taken down for further diagnosis 2 men 2 count; ordrng 1 279834 (COIL KIT) and 1 W10875487 (CONTROL ) and 1 WP338906 (SENSOR )
Aris S.
DRYER WHIRLPOOL WED7590FW1 "Found the drum out of place fixed it, test it is working good"
Enerve B.
OVEN WHIRLPOOL WEG750H0HZ0 ordrng w11205353/control elec and w11107275/cooling fan (by SX)
Efrain R.
DISHWASHER WHIRLPOOL WDT730PADAHZO Needs seal; ordrng 1 WPW10524469 (SEAL)
Damian T.
REFRIG/FREEZER KITCHENAID KFFS20EYMS04 Checked and defrosted excess ice buildup in freezer due to unit not defrosting properly.; ordrng 1 W11082844 (cntrl-elec) and 1 WP2163777 (blade-fan) and 1 WPW10383615 (thermistor)
Edwin M.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Cust is complaining about over cooling no matter what settings selected ; ordrng 1 W10883377 (CONTROL)
Clayton G.
KITCHEN WHIRLPOOL MER8674AW0 Unit needs electrician. Has faulty outlet. Will need new 220vac out. Breaker left off. Will need new cord also.
Eric S.
KITCHEN JENN-AIR JGRP548WP01 Found communication problem need parts201 925 47412 men 2 count; ordrng 1 W10344051 (COMMUNICATION HARNESS ) and 1 W10888661 (CONTROL) and 1 WPW10145531 (UI)
Efrain R.
WASHER WHIRLPOOL WTW5000DW1 Needs water valve keep dipping after wash is done; ordrng 1 W11210459 (VALVE)
Damion M.
DISHWASHER KITCHENAID KDFE204EBL2 ordrng wpw10605058/sump & motor and w10875442/control board (by SX)
Chris H.
OVEN KITCHENAID KODE500ESS02 CH - unit has reoccurring f2e1 error. Fault persists after reset and power cycling. Unit needs new console {W11086141}; ordrng 1 W11086141 (CONSOLE)
Efrain R.
N N LSQ8243HQ0 Found seized pump/ replaced new pump / tested ok; used 1 3363394 (pump) from stock
Felipe T.
OVEN WHIRLPOOL WFG505M0BS3 845-274-5689 EliOrdered parts ; ordrng 1 W10894054 (hndle-door) and 1 W11176456 (DOOR ) and 1 WPW10481433 (nameplate)
George T.
DISHWASHER KITCHENAID KUDS35FXSS5 Water not always coming in..causing motor to run dry and burnout..parts ordered.; ordrng 2 W10195416V (dish rack wheel)s and 1 WPW10195039 (float switch) and 1 WPW10327749 (FILL VALVE) and 1 WPW10780877 (MOTOR AND SUMP)
Kenly S.
OVEN WHIRLPOOL KFGD500ESS04 check and found that the gas regulator was closing the oven valve opened it and the oven is working well
Chris H.
SXS 25' WHIRLPOOL WRS325SDHZ01 CH - no function from damper - verified dc voltage to damper motor. unit needs new damper {W11317276}; ordrng 1 W11317276 (DAMPER)
Paul T.
REFRIGERATOR MAYTAG MFD2562VEM8 "Found holes for screws on liner stripped and open and wont hold screws for icemaker to stay in place. Spoke with butch at techline, file# 7723765726. There is no fix by whirlpool for this issue. Unit is running good except for that icemaker wont work because of mounting issue. All documented."
Edwin M.
DRYER WHIRLPOOL WGD9400ST0 Replaced dryer pulley; used 1 W10547292 (PULLEY-IDR) from stock
Vincent D.
DISH WASHER WHIRLPOOL WDTA50SAHZ0 Vd found check valve stuck fread tested unit ran to specs
Kage M.
COOKTOP WHIRLPOOL KCGS956ESS02 Install parts parts still needed to resolve issue ; ordrng 1 W10631209 (RIGHT FRINT FLAME SPREADER)
Kage M.
DISHWASHER MAYTAG MDB8950SFZ4 Customer concern was the unit smelling like something is burning checked the heater and found nothing melted on it ran ghe unit in a test mode and didnt find any unusual smell unit working as designedt ; saved tckt
Kage M.
RANGE JENN-AIR PRD3630NP Customer concern was right front burner simmer not working checked and found food particle restricting gas flow to Bernard had removed food particles and tested the unit out everything is working as designed. Yes
Kage M.
MICROWAVE WHIRLPOOL WMH31017FS-0 Checked and found magnetron fuse no good and getting other parts as a prescreen; ordrng 1 W10138793 (LINE FUSE) and 1 W10269232 (BASE FUSE) and 1 W10832024 (Magnetron fuse)
Kage M.
REFRIG/FREEZER KITCHEN AID KSC23C8EYW02 Install the icemaker and I matter and receive a board left unit working as designed
Mike D.
WASHER WHIRLPOOL WFC7500VW2 Replaced defective bearing unit tested ok
Mike D.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced defective control also found loose connection at light housing reconnected properly called tech line spoke to Dustin made report file # 7723761609 unit checked ok
Kenny G.
RAN GS 30 CV WHIRLPOOL WFG505M0BS3 Control was locked. Educated customer.
Peter B.
WASHER MAYTAG MHW6000XW2 Apartment 2a check over does not drain well plus door is loose need parts listed /stackable customer will make washer accessible for repair ; ordrng 1 W11250160 (FRAME) and 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge) and 1 WPW10304342 (switch-wl) and 1 WPW10321032 (pump-water)
Peter B.
WASHER WHIRLPOOL WTW4900BW0 "Check over found not level,adjust and recalibrate tested functions fine."
Wayne L.
RANGE WHIRLPOOL WEG745H0FS0 Check unit clean burners unit working fine
Wayne L.
WASHER WHIRLPOOL WTW5000DW2 Check unit reinstalled drain hose unit working fine
Wayne L.
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM05 Check unit water filter is faulty customer will purchase new filter and installed by them self
Wayne L.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Check unit door bracket and rail is damage ; ordrng 1 WPW10330991 (DOOR BRACKET) and 1 WPW10330993 (DOOR BRACKET ) and 1 WPW10516602 (RAIL) and 1 WPW10516603 (RAIL)
Wayne L.
RANGE WHIRLPOOL WEG745H0FS0 Check unit gas regulator was turn off switch regulator on unit working fine
Omar S.
WASHER WHIRLPOOL WTW8200YW0 Leaking from water from this parts need to order 3CC; ordrng 1 W10435302 (bearing) and 1 WPW10362224 (ring-tub) and 1 WPW10409079 (pump-water)
Omar S.
WASHER WHIRLPOOL WTW8000BW0 Installed water valve test ok..
Wayne L.
RANGE WHIRLPOOL WEG745H0FS0 Check unit adjust door hinges unit working fine
Omar S.
WASHER WHIRLPOOL WTW5000DW2 Not operating bad capacitor and motor..; ordrng 1 CAPACITOR and 1 WPW10006487 (motor-drve)
Karl G.
KITCHEN WHIRLPOOL KODE500ESS Kg 12/24 oven door damaged upon delivery. Needs new door assm; ordrng 1 W10772813 (glass-door) and 1 W10909682 (nameplate)
Karl G.
RANGE KITCHENAID KODC304EBL01 Kg 12/24 installed tod thermostat. Oven heating and operating as designed.
Karl G.
RANGE WHIRLPOOL WFG510S0AW2 "Kg 12/24 removed oven bottom cover, cleaned grease build up. Removed salt use to out grease fire. Cleaned all components inside oven. Tested oven through heating. Oven heating and operating as designed"
Karl G.
DRYER MAYTAG MCE8000AYW Kg 12/24 installed main motor assm. Checked unit through cycle. Dryer heating and operating as designed
Karl G.
WASHER WHIRLPOOL WTW8000DW2 Kg 12/24 checked unit gearcase needs to be replaced. customer paid trip charge on invoice#746074 12/7.2 MEN 2 CC; ordrng 1 W10811956 (drum assy)
Karl G.
WASHER MAYTAG MHW6000XW2 Kg 12/24 checked unit found water not draining due to clogged drain pump. Removed blockage inside drain pump. Unit draining and operating as designed