Near Brooklyn, NY 11201
Omar S
Job Details:
03/09/2020
WASHER WHIRLPOOL WFC8090GX0
"Panel control not responding,reset washer for a few minutes now is working as designed.if issue happen again order panel control and control board make sure to send some one with a driver is hard to find parking."
Near Plumsted Township, NJ 08533
Trevor B
Job Details:
03/09/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
TB- Ice maker and water dispenser non-functional due to insufficient water pressure coming into unit. Disconnected water supply line to refrigerator and found only a trickle of water coming through line. Advised customer to contact plumber to have issue resolved. Unit itself has no issues at this time.
Near Sparta, NJ 07871
Efrain R.
Job Details:
03/09/2020
RANGE WHIRLPOOL WFG745HOFS1
Repkace front burner/ checked ok
Near Boonton, NJ 07005
Efrain R.
Job Details:
03/09/2020
DISHWASHER WHIRLPOOL WDT730PAHBO
Replace ui tested ok
Near Brick Township, NJ 08724
Tyler S
Job Details:
03/09/2020
REFRIG JENN AIR JFC2089BEP01
"Faulty led lamps in refrigerator compartment, ordering.; ordrng 2 W11043014 (BULB-LIGHT)s"
Near Upper Freehold, NJ 08514
Trevor B
Job Details:
03/09/2020
WASHER WHIRLPOOL CAE2745FQ1
"TB- Unit has faulty shifter. Also control not reading basket rpm in test mode. Needs replacement control, capacitor and shift actuator.; ordrng 1 W11188527 (CONTROL ) and 1 W11212745 (ACTUATOR ) and 1 W11227944 (CAPACITOR )"
Near New York, NY 10011
Clem S.
Job Details:
03/09/2020
DISHWASHER KITCHEN-AID KDTE204ESS4
"Found unit thermostat not properly touching base causing unit to short cycle . Adjust thermostat bracket and reset control ,test good"
Near New York, NY 10019
Clem S.
Job Details:
03/09/2020
RANGE WHIRLPOOL AEP222VAW3
"Found unit operation normal ,explain unit operation ,test good ."
Near Brooklyn, NY 11213
Damion M.
Job Details:
03/09/2020
GAS SLIDE-IN KITCHENAID KGSS907SSS01
Customer refuse to pay and keep telling we were there two weeks ago ... said parts was change I check nothing was change ...
Near Port Murray, NJ 07865
Clayton G.
Job Details:
03/09/2020
KITCHEN WHIRLPOOL KUDI01FLSS6
Unit has multiple issues. Customer will buy new.
Near Princeton Meadows, NJ 08536
Robert D
Job Details:
03/09/2020
DRYER WHIRLPOOL MGDE300VW0
Unit is heating but is short cycling due restricted airflow from blockage in dryer vent. Cust will have entire vent cleaned out. Once vent is clear unit will be cycling heat as intended.
Near Stroudsburg, PA 18360
Jose R
Job Details:
03/09/2020
WASHER MAYTAG MHW5630HW0
Remove shipping hardware ..tested unit ok
Near Pocono Pines, PA 18350
Jose R
Job Details:
03/09/2020
WASHER WHIRLPOOL WTW5000DW2
"Tested and found long fill code..remove cold water inlet filter and remove debris..clear code,calibrate control and tested unit ok..instruct customer."
Near Rumson, NJ 07760
Brian H.
Job Details:
03/09/2020
WASHER MAYTAG MVWB835DW4
"Found multiple F0E5 (unbalance load) error codes. Unit regularly goes out of balance regardless of load size. Calibrated unit to correct problem, ran diagnostic verification cycle to confirm no other issues. Unit working as designed now."
Near Verona, NJ 07044
Elmer A.
Job Details:
03/09/2020
WASHER WHIRLPOOL WFW8300SW05
Damaged latch.; ordrng 1 WPW10253483 (latch)
Near Queens, NY 11436
Mike D
Job Details:
03/09/2020
MICRO OVEN TOP WHIRLPOOL CMO WMH31017FS0
Check found door switch came out of place reinstalled properly unit operating as designed checked ok
Near The Bronx, NY 10457
Lewis G.
Job Details:
03/09/2020
DRYER WHIRLPOOL WED7500GC0
Panel where the door hinges go seems like it’s damaged looks like physical damage and would need to be replaced with hinges in order for door to close properly also unit is not heating please review parts for repair also please review because of physical damage; ordrng 1 W10909685 (THERMA FUSE) and 1 W11371722 (DOOR HINGE RIGHT) and 1 W11376139 (DOOR HINGE LEFT) and 1 WP3387747 (HEATING ELEMENT) and 1 WPW10459661 (DOOR PANEL)
Near Montclair, NJ 07042
Stoyan S
Job Details:
03/09/2020
RANGE KITCHENAID KDRS505XSS01
Replace defective manifold Test it all op ok
Near Queens, NY 11004
Kenly S
Job Details:
03/09/2020
DISHWASHER KITCHENAID KDFE304DSS0
check and found nothing defective in the unit is working fine. the one that the sink is blocked
Near Queens, NY 11434
Mike D
Job Details:
03/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Check found customer complaint of food freezing in unit advise customer to keep food away from direct path of airflow otherwise it will be freezing also complains of adjustment on deli drawer not moving due to it being dirty advise customer to clean unit operating as designed checked ok
Near Glen Ridge, NJ 07028
Stoyan S
Job Details:
03/09/2020
RANGE - GAS KITCHENAID KGSS907XSP01
Remove door panel One screw on handle was missing Install a new one All op ok
Near Harrison, NJ 07029
Stoyan S
Job Details:
03/09/2020
DISHWASHER WHIRLPOOL WDF540PADM3
Unit not leveled Re install brackets level dw Test it all op ok
Near Brooklyn, NY 11228
Kage M
Job Details:
03/09/2020
RANGE AMANA AGR5330BAS3
Checked and found bad control getting ignitor as precaution ; ordrng 1 W11176454 (igntr-oven) and 1 WPW10556708 (cntrl-elec)
Near Edgewater, NJ 07020
Gabino P
Job Details:
03/09/2020
WASHER WHIRLPOOL WTW8040DW4
Found F5E1 replace door switch and reset main board and check ok.; used 1 W10810403 (LID LOCK) from stock
Near Lakewood Township, NJ 08701
Marc C
Job Details:
03/09/2020
DRYER WHIRLPOOL WGD8620HW1
Tested unit found acu dead. 2cc on return; ordrng 1 W10909685 (fuse-thrml) and 1 W11367339 (CONSOLE) and 1 W11410330 (ACU)
Near Queens, NY 11413
Mike D
Job Details:
03/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW04
Check found Ice maker was turned off turned on icemaker cycled unit operating as designed checked ok
Near Hackensack, NJ 07601
Aris S.
Job Details:
03/09/2020
DISHWASHER AMANA ADB1400AGW0
"Fixed the door springs, was out , test it is working good"
Near Queens, NY 11375
Kenly S
Job Details:
03/09/2020
REFRIGERATOR WHIRLPOOL WRT518SSZFM00
I checked and found that the unit had an air leak. adjusted and reset the gasket ; seal the edges of the freezer area with silicon; rechecked ops and for air leaks; now unit ok; Job Cmpltd
Near Newark, NJ 07103
Aris S.
Job Details:
03/09/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW05
"Found a leak on the line, fixed it , and charge with Freon, need 24 hours to adjusted.; used 1 876764 (VALVE) from stock"
Near Hanover, NJ 07927
Stoyan S
Job Details:
03/09/2020
RANGE FRIGIDAIRE FGGF3032MFD
No problem found Unit works as designed Explained to customer is normal to hear clicking sound because range is cycles
Near Woodbridge Township, NJ 08863
Stoyan S
Job Details:
03/09/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Replace dispenser lid Test it all op ok
Near Queens, NY 11691
Mike D
Job Details:
03/09/2020
REFRIG/FREEZER JENN-AIR JFFCC72EFS02
Check found all three doors on unit rusting needs new door will order; ordrng 1 W10849511 (dor-fip) and 1 W10849523 (dor-fip) and 1 W11254959 (FLIP DOOR ) and 1 W11262313 (U I PANEL) and 1 WPW10214168 (nameplate)
Near Queens, NY 11413
Mike D
Job Details:
03/09/2020
RANGE - ELECTRIC WHIRLPOOL WEG730H0DS0
Check found main control no good also burner caps defective will order; ordrng 1 W11050551 (cntrl-elec) and 1 WPW10479988 (cap-burner)
Near Bayonne, NJ 07002
Gabino P
Job Details:
03/09/2020
WASHER COMM WHIRLPOOL CAE2745FQ1
Replace interface main board reset main board and check ok.
Near Newark, NJ 07103
Arden D.
Job Details:
03/09/2020
DRYER WHIRLPOOL WTW4816FW2
"AD. Checked unit, found clogged vent. Advised customer to have vent cleared completely. Unit ok."
Near Elmwood Park, NJ 07407
Aris S.
Job Details:
03/09/2020
DISHWASHER WHIRLPOOL WDT710PAHB1
Need parts all broken ; ordrng 4 W11240839 (wheel)s and 1 WP3385089 (track) and 2 WP8575897 (dishrack wheel)s and 2 WPW10082861 (stop)s
Near Newark, NJ 07104
Arden D.
Job Details:
03/09/2020
DRYER WHIRLPOOL WGD4900XW0
"AD. Checked unit, found faulty thermal fuse. Replaced defective thermal fuse. Unit tested ok. Collected $239.83. Is ccd.; used 1 WP3392519 (FUSE) from stock"
Near Port Murray, NJ 07865
Clayton G.
Job Details:
03/09/2020
COOKTOP JEN AIR JGD8348CDP
Unit needs burner cartridge parts.WP2001F17509 $156.99Cartridges 56.48 per piece. 2ct.standard labor 031600 ; ordrng 1 WP2001F17509 (COOKTOP ) and 2 WP3403M075-10 (burnr-head)s
Near Bergenfield, NJ 07621
Tim S
Job Details:
03/09/2020
REFRIG/FREEZER WHIRLPOOL KRFC704FBS00
Sr7727319046 pls order; ordrng 1 W11366500
Near Roselle, NJ 07203
Arden D.
Job Details:
03/09/2020
WASHER WHIRLPOOL WTW7040DW1
"AD. Checked unit, found off balance and overload errors. Cleared errors, Recalibrated and ran diagnostics . Unit tested ok. Advised customer on load and cycle selection. Unit ok."
Near Totowa, NJ 07512
Gabino P
Job Details:
03/09/2020
DRYER MAYTAG MGDB835DC4
Check all working ok normal sound increase temperature 100% and check ok.
Near New York, NY 10001
Clem S.
Job Details:
03/09/2020
REF S/S 25 CF WHIRLPOOL WRS325SDHW01
Order part ; ordrng 1 W11253602 (COVER )
Near Pequannock Township, NJ 07440
Gabino P
Job Details:
03/09/2020
WASHER WHIRLPOOL WTW4815EW1
Customer say at the door cancel repair bill customer trip charge $126.20
Near Ramsey, NJ 07446
Gabino P
Job Details:
03/09/2020
WASHER WHIRLPOOL WFW5620HW0
Repair hose pump realigned and check ok.
Near Queens, NY 11434
Mike D
Job Details:
03/09/2020
REFRIGERATOR MAYTAG MRT118FFFH01
Check found cust complaint of only a few things freezing in unit adj controls moved product away from air flow adj control unit checked ok
Near Belleville, NJ 07109
Arden D.
Job Details:
03/09/2020
REFRIG/FREEZER WHIRLPOOL ED2KHAXVB01
AD. Also found faulty emitter/receiver. Ordering part.; ordrng 1 W10757851 (EMITTER)
Near East Hanover, NJ 07936
Arden D.
Job Details:
03/09/2020
LAUNDRY WHIRLPOOL MVWB980BW0
"AD. Checked unit, found faulty log valve. Ordering parts. Collected $125.76 via ccd.; ordrng 1 W10853723 (VALVE) and 1 WPW10404419 (HARNESS )"
Near West Orange, NJ 07052
Arden D.
Job Details:
03/09/2020
WASHER MAYTAG MVWC425BW0
"AD. Checked unit, found faulty transmission, pulley, actuator, impeller and hub. Ordering parts.; snapped 1 QuickPics"
Near Wyckoff, NJ 07481
Gabino P
Job Details:
03/09/2020
WASHER MAYTAG MVWP475EW0
2cct transmission et broken ; ordrng 1 W10528947 (hub) and 1 W10721967 (cam) and 1 W10832724 (motor-drve) and 1 W10846191 (washplate) and 1 W10913953 (ACTUATOR ) and 1 W11035747 (TRANSMISSION )
Near Queens, NY 11412
Mike D
Job Details:
03/09/2020
REFRIG/FREEZER WHIRLPOOL KRMF706EBS01
Check found no interior lights water valve sticking causing unit to leak water needs parts will order; ordrng 1 W10815668 (dor-fip bl) and 1 W10865826 (valve) and 6 W10908166 (module)s and 1 WPW10341329 (water valve assy) and 1 WPW10675033 (cntrl-elec)
Near Linden, NJ 07036
Arden D.
Job Details:
03/09/2020
RANGE WHIRLPOOL WFG505M0BS3
"AD. Checked unit, found bottom panel not seated securely. Reseated panel correctly. Unit ok."
Near Queens, NY 11358
Kenly S
Job Details:
03/09/2020
REFRIGERATOR WHIRLPOOL MFI2269VEB5
check and found that the control board is defective; ordrng 1 WPW10310240 (CONTROL BOARD )
Near Queens, NY 11419
Mike D
Job Details:
03/09/2020
OVEN WHIRLPOOL WFG505M0BS3
Check found oven door was off reinstalled properly unit checked ok
Near Queens, NY 11375
Eddy P.
Job Details:
03/09/2020
DRYER WHIRLPOOL WHD862CHC0
"Customer has concerns about having to keep cleaning out the condenser coils in just few months of having purchased the dryer, Unit was not connected. Customer will call Whirpool cus not happy with vent disign but very happy the units performance when working 100%."
Near Paramus, NJ 07652
Gabino P
Job Details:
03/09/2020
WASHER WHIRLPOOL WTW4816FW2
Found code F8E1 2cct transmission making noise ; ordrng 1 W10721967 (cam) and 1 W11255272 (TRANSMISSION )
Near Wayne, NJ 07470
Stoyan S
Job Details:
03/09/2020
DISHWASHER KITCHENAID KDTM354DSS5
Ck unit not proper installation Disconnect draining house and drain dw in bucket Customer insist is dw problem and try’s to argue even after proof she saw
Near New York, NY 10021
Adrian R.
Job Details:
03/09/2020
REF BOT/MT 24CF KITCHEN-AID KRFC704FPS03
Need a refrigerator door.; ordrng 1 W10849509 (dor-fip) and 1 W10909682 (nameplate)
Near Secaucus, NJ 07094
Aris S.
Job Details:
03/09/2020
DRYER WHIRLPOOL WED7590FW1
Need parts; ordrng 1 W10875486 (cntrl-elec) and 1 W10919209 (panel-cntl)
Near Tenafly, NJ 07670
Aris S.
Job Details:
03/09/2020
REFRIG/FREEZER JENN AIR JB36NXFXLE01
Need parts; ordrng 4 W10908166 (module)s
Near Newark, NJ 07105
Arden D.
Job Details:
03/09/2020
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ00
"Azd. Checked unit, found faulty rails. Ordering parts.; ordrng 1 W10625067 (RAIL) and 1 WPW10625068 (RAIL)"
Near Queens, NY 11379
Kenly S
Job Details:
03/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS00
check and found that the control board is defective; ordrng 1 WPW10675033 (CONTROL BOARD )
Near Queens, NY 11379
Kenly S
Job Details:
03/09/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
"check and found that ice container is broken; ordrng 1 WPW10558424 (ICE CONTAINER, COMPLETE)"
Near Queens, NY 11367
Eddy P.
Job Details:
03/09/2020
WASHER AMANA NTW4516FW3
"Unit needs a new actuator shifter also lid lock is not responding properly, ran full test mode and unit is not operating properly order two parts customer wants a Saturday appointment for the repair will schedule him for next Saturday; ordrng 1 W10913953 (SHIFTER) and 1 W11307244 (LID LOCK)"
Near Chatham Township, NJ 07928
Gerry Q
Job Details:
03/09/2020
DISHWASHER KITCHENAID KDTE204GPS0
Drain hose loop under the counter cleaned spray arm unit tested ok tech advised customer to rinse hard stain on the plate before going in to the dishwasher
Near Wall Township, NJ 07719
Marc C
Job Details:
03/09/2020
DRYER WHIRLPOOL WGD8000DW4
Install belt idler pulley rollers roller shaft mastic pads tested unit quiet
Near Brooklyn, NY 11219
Paul D
Job Details:
03/09/2020
RANGE JENN-AIR JGS1450FP0
Installed new display board tested nit explain to cust to adjust rack position
Near Bay Head, NJ 08742
Tyler S
Job Details:
03/09/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYY02
"Installed new drain tube, verified proper drainage to pan. Tests good. Collected remaining $127.95 by card."
Near Sayreville, NJ 08872
Dennis B
Job Details:
03/09/2020
WASHER N/A WTW8800YC0
Db installed parts tested unit unit ran to specs
Near Manasquan, NJ 08736
Tyler S
Job Details:
03/09/2020
WASHER WHIRLPOOL WTW5000DW0
Installed parts. Calibrated machine and ran automatic test mode. Tests good.
Near Jackson Township, NJ 08527
Marc C
Job Details:
03/09/2020
DRYER WHIRLPOOL WGD49STBW2
Tested unit found broken belt replaced dryer maintenance kit tested unit OK; used 1 4392065 (Repair Kit) from stock
Near West Windsor Township, NJ 08550
Robert D
Job Details:
03/09/2020
DRYER WHIRLPOOL WGD4800XQ1
Cust stated unit would not turn on. She had the timer in off position and tried to start dryer. I turned timer to timed try and it started right up. Cust was not starting unit properly. Did not charge cust since there was nothing done besides us having a 2 minute conversation.
Near Jersey City, NJ 07302
Gabino P
Job Details:
03/09/2020
DRYER WHIRLPOOL WET4024HW0
Timer replace and check ok.
Near Ocean Township, NJ 07712
Eric P.
Job Details:
03/09/2020
OVEN JEN AIR JJW2430DP02
Ep-installed and programmed new console. Confirmed software version of 14.0.0. Machine functions as designed
Near Airmont, NY 10901
Gabino P
Job Details:
03/09/2020
WASHER MAYTAG MHW6630HW0
Found code F0E2 F5E3 F8E1 F5E2 reset and replace lock and check ok.; used 1 DOOR LOCK (W11316250) from stock
Near Woodbridge Township, NJ 07001
Roberto C
Job Details:
03/09/2020
WASHER WHIRLPOOL WTW5000DW3
Reset control run test ok
Near Wanaque, NJ 07465
Gabino P
Job Details:
03/09/2020
WASHER WHIRLPOOL WTW7500GW0
Found code F2E1 reset main board and check ok.
Near Manasquan, NJ 08736
Tyler S
Job Details:
03/06/2020
OVEN KITCHENAID KSGB900ESS3
"Installed outer door glass, no other issues."
Near Englewood, NJ 07631
Gabino P
Job Details:
03/06/2020
WSH FRT/LOAD WHIRLPOOL WFW5620HW0
Little sound from bearing be is ok reset main control and check ok.
Near Bergenfield, NJ 07621
Gabino P
Job Details:
03/06/2020
WASHER WHIRLPOOL MVWC565FW1
"Found code F2E1 F7E1 F7E7 reset main board and replace actuator was broken and pump; used 1 W10876600 (PUMP), and 1 W10913953 (ACTUATOR) from stock"
Near Fair Lawn, NJ 07410
Gabino P
Job Details:
03/06/2020
LAUNDRY WHIRLPOOL MHW5630HW0
Replace tub motor and rotor and check ok.
Near Edison, NJ 08820
Roberto C
Job Details:
03/06/2020
WASHER WHIRLPOOL WFW5620HW0
Reset control inform customer about heavy loads washer check ok
Near Lincoln Park, NJ 07035
Elmer A.
Job Details:
03/06/2020
WASHER MAYTAG MVWC555DW0
"Installed gearcase,hub & wash plate checked operation ok."
Near Blairstown, NJ 07825
Clayton G.
Job Details:
03/06/2020
ICEMAKER KITCHENAID KUIX305ESS1
Replaced listed parts and repair drain line. Unit tests ok.
Near Westfield, NJ 07090
Roberto C
Job Details:
03/06/2020
WASHER WHIRLPOOL WTW5600SQ0
Replace lid switch from t/s wp8318084 switch test ok; used 1 WP8318084 (LID SWITCH) from stock
Near Staten Island, NY 10312
Jesse F
Job Details:
03/06/2020
REFRIG/FREEZER KITCHENAID KRFC300ESS03
Found connection to inlet valve(water dispenser side) off and reattached...
Near Perth Amboy, NJ 08861
Jesse F
Job Details:
03/06/2020
REFRIGERATOR WHIRLPOOL WRT138FZDB00
"Unit has sealed system complications that will run between $400-$500 minimum. Customer declined repair. Customer to be billed, see Kathy..."
Near Edison, NJ 08837
Jesse F
Job Details:
03/06/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
F.f. door needed(see pictures on SD-Mobile). O&i parts...bring heat gun to adjust gasket...; ordrng 1 LW10642551 (dor-fip) and 2 W10830982 (plug-hndle)s
Near Staten Island, NY 10304
Jesse F
Job Details:
03/06/2020
REFRIG/FREEZER MAYTAG MFI2269VEB6
Replaced main control board assembly...
Near Hoboken, NJ 07030
Jesse F
Job Details:
03/06/2020
REFRIGERATOR WHIRLPOOL KRBR102ESS00
Replaced f.f. door handle...
Near Staten Island, NY 10304
Jesse F
Job Details:
03/06/2020
REFRIGERATOR MAYTAG MRT118FFFH01
Control box and thermistor needed. O&i parts...; ordrng 1 W10838965 (thermistor) and 1 W11353815 (CONTROL BOX)
Near Freehold, NJ 07728
Vincent D
Job Details:
03/06/2020
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00
Vd tested unit found no issues at this time unit running to specs
Near Woodcliff Lake, NJ 07677
Elmer A.
Job Details:
03/06/2020
DRYER WHIRLPOOL WGD6400SW2
Installed thermal cut off checked operation ok.; used 1 W11050897 (CUTOFF-TML) from stock
Near Ridgewood, NJ 07450
Elmer A.
Job Details:
03/06/2020
WASHER WHIRLPOOL WFC7500VW2
Damaged pump.; ordrng 1 WPW10465252 (pump-water)
Near Kinnelon, NJ 07405
Elmer A.
Job Details:
03/06/2020
WASHER WHIRLPOOL WTW4855HW1
Leveled legs checked operation ok.
Near Chatham Township, NJ 07928
Elmer A.
Job Details:
03/06/2020
WASHER MAYTAG MVWX655DW1
Installed drawer checked operation ok.
Near Monsey, NY 10952
Elmer A.
Job Details:
03/06/2020
WASHER AMANA NTW4605EW0
Long fill error code damaged valve & control.; ordrng 1 W11038689 (valve) and 1 W11116498 (cntrl-elec)
Near Clifton, NJ 07011
Elmer A.
Job Details:
03/06/2020
WASHER WHIRLPOOL CAM2752TQ2
"Installed timer ,valve & leg checked operation ok."
Near Little Falls, NJ 07424
Elmer A.
Job Details:
03/06/2020
WASHER WHIRLPOOL WFW5090JW0
Damaged motor control ; schdld next appmnt for 3/11 WED !
Near Clifton, NJ 07012
Elmer A.
Job Details:
03/06/2020
WASHER MAYTAG MVWB765FW3
Damaged clutch & slider.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch)
Near Atlantic Highlands, NJ 07716
Eric P.
Job Details:
03/06/2020
WASHER WHIRLPOOL WFW6620HW0
"Ep-installed new bellow, door closes properly. Machine functions as designed"