Local Reviews
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Moses D.
DISPOSER JENN AIR GC1000EX4 Used disposal wrench to free motor and reset switch on disposal. Tested ok
Roberto C.
WASHER MAYTAG MVWC415EW1 Replace valve and control test ok
Darren S.
WASHER WHIRLPOOL WTW4616FW2 error codes F5e2 ..f8e1 .. ran diagnostics ... found valve calling for cold water .. nothing coming in ..... calibrate unit.. customer instruct to change electronic valve ..
Vlad C.
LAUNDRY MAYTAG MGDB765FW0 "Needs parts...; ordrng 1 W11089308 (CONTROL, ELECTRONIC)"
Jason T.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Made checks” found faulty out, instructed customer..."
Tim S.
RANGE KITCHENAID KFGG500EWH2 Replaced defective caps
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ00 Give customer part plumber needed to install part.
Kenny G.
REF BOT/MT 25CF KITCHEN AID KFXS25RYMS1 Installed valve and tested water feed to ice maker. Water did go to ice maker when requested. Job done
Trevor B.
REFRIGERATOR KITCHENAID KSC23C8EYY02 TB- Found f/f thermistor making loose contact with evaporator tubing. Re-secured and optimized thermistor. Tests good. Paid total $218.53 by check #5756.
Felipe T.
OVEN WHIRLPOOL WEG745H0FS0 Tightened loose screws on ignitor
Tim S.
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 Replaced defective damper
Elmer A.
WASHER WHIRLPOOL WTW7340XW0 Repaired stator checked operation ok.
Frank G.
WASHER WHIRLPOOL WFW9450WW00 "No error codes...suspect oversudsing, unbalanced load or an overloading situation...possible User Interface problem...customer will replace unit if soSEND PAPER INVOICE"
Kenny G.
REFRIGERATOR WHIRLPOOL WRT316SFDW01 Compressor burning hot when inspected. Not cooling properly. Will order compressor ; ordrng 1 W10445423 (compressor)
Dennis B.
KITCHEN JENN-AIR JDTSS246GP0 Db installed parts tested unit unit ran to specs
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Unit 3 Found defrost issue again. Will order all components related to defrost issue. ; ordrng 1 W10875836 (cover-evap) and 1 W10913629 (harns-wire) and 1 W11220371 (heater) and 1 W11223729 (contrl-box) and 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)
Kenny G.
DISHWASHER WHIRLPOOL KUDS30FXSS8 Found clean light blinking. Heating fault. Will order heater and ; ordrng 1 W10703867 (heater)
Dennis B.
DISHWASHER KITCHENAID KDFE104DBL2 Db raised feet no leaks detected at this time
Trevor B.
DISHWASHER WHIRLPOOL ADB1400AGW1 TB- Customer’s complaint was of water spots left on a stainless steel utensil holder. Ran diagnostics and verified all unit operation including heating element. Refilled and adjusted rinse aid dispenser. Advised customer to run hot water to sink before starting cycle and recommended hi-temp option. Also advised customer that item she showed me was not marked dishwasher safe. Explained that items put into dishwasher that are not marked dishwasher safe may tarnish. Unit is working as designed .
George T.
M/W OTR WHIRLPOOL WMH31017HS2 Parts were installed as listed..could not test unit at this time..unit not mounted yet..or powered ..
Gerry Q.
RANGE JENN AIR JMW3430WR00 Helper job completed tested ok
Moses D.
RANGE MAYTAG MGR6600FZ0 Made checks needs new door hinge. Ordering part ; ordrng 1 WPW10299224 (HINGE DOOR)
Gerry Q.
RAN DUAL FUEL JENN-AIR JDS1750EP1 Control board replaced unit tested ok
Dennis B.
DISHWASHER KITCHENAID KDTE204EBL0 Db ui is intermittent key fault unit needs following part; ordrng 1 W10901795 (panel-cntl)
Tyler S.
COOKTOP JENN AIRE JGCP436WP01 "Unit needs new burner valves and switches. Documented with techline and safety. Quote was $1,087.58 for repair between parts and labor. Safety is reaching out to customer with a resolution, no further auth given. Customer responsible for cost of repair. SR#7724886317"
Jesse F.
REFRIG/FREEZER WHIRLPOOL MSD2572VES02 Adjust and instruct customer on improperly set temperature controls...
Dennis B.
DRYER WHIRLPOOL WHD5090GW0 db unit is stacked will need 2 guys to diagnose unit properly unit will not go into diagnostic mode called tech line also Sr#7724933966 adjustment # wkg3000apl1 2 man unit is stacked; ordrng 1 2MAN and 1 W11089031 (cntrl-elec) and 1 W11239098 (cntrl-elec)
Jesse F.
REFRIG WHIRLPOOL KBRO36FMX02 Replaced defective icemaker. Unit harvests and fills o.k...; used 1 4317943 (ICEMAKER) from stock
Eric S.
DRYER ROPER RED4516FW0 Assisted tech GP
George T.
REFREGERATOR MAYTAG MSD2572VEW01 Unit is over 15 years old..found corroded electronics behind display..would need new display which is no longer available..
Edwin M.
REFRIGERATOR WHIRLPOOL GD22DFXFB02 Unit tested ok possible bundled ice in ice bin.. card on file
Edwin M.
REFRIG/FREEZER WHIRLPOOL KSSO42QMB02 Replaced control tested ok
Jesse F.
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 F.f. evaporator frosted again. O&i parts. 2 counts for defrosting...please make first call...; ordrng 1 W10389152 (support) and 1 W10894103 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 W11256332 (COVER) and 1 WPW10675033 (cntrl-elec)
Edwin M.
WASHER WHIRLPOOL WTW5000DW2 Adjusted drain hose tested ok
Edwin M.
DRYER WHIRLPOOL WGD5620HW0 Unit reading heating error; ordrng 1 3391912 (hi limit t stat) and 1 8573824 (funnel) and 1 8577274 (thermister) and 1 W11309791 (BOARD)
Wayne D.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced control and thermistor
Eric S.
WASHER WHIRLPOOL CAE2795FQ0 Found F7E1 code Need Acuator; ordrng 1 W11212745 (ACTUATOR )
Wayne D.
REFRIGERATOR WHIRLPOOL WRT104TFDW01 "Sealed system problem, needs compressor / customer decline no payment collected, bill customer"
Edwin M.
DRYER WHIRLPOOL WTW4955HW0 Failed door lock and needs drain adjustment; ordrng 1 W10682535 (latch)
Keyel H.
REFRIG/FREEZER WHIRLPOOL JCD2389GTB Piece of ice got stuck in ice maker causing leak defrost ice operating normal.
Wayne L.
DISHWASHER WHIRLPOOL WDF530PAYM6 Check unit motor sump is defective ; ordrng 1 WPW10482480 (SUMP MOTOR )
Elmer A.
WASHER MAYTAG CAE2795FQ0 Installed latch & control checked operation ok.
Wayne D.
REF T/M 14 CFFF WHIRLPOOL WRT104TFDT01 Needs compressor 3count order part; ordrng 1 WPW10507886 (compressor)
Tyler S.
WASHER MAYTAG MHWE201YW00 Unit has failed motor/mcu. Part covered for ten years by manufacturer. Quote $457.37. Customer declined repair by us. Payed $122.57 by card. If we come back needs two men with extra time. Stacked unit.
Wayne D.
REFRIGERATOR KITCHENAID KUDF204ESB00 Control frozen order part ; ordrng 1 W10789537 (display)
Tyler S.
WASHER WHIRLPOOL MHWC7500YW0 "Performed diagnostic cycle on unit, no codes. Reset from breaker, now working. Collected $122.57 by card"
Eric P.
DRYER MAYTAG MHW5500FW1 "Ep-customer states clothing gets caught in bellow and leaked last night. Unit had F5E2(door lock) error code-cleared. Ran diagnostics-completed without leak. Cleared pet hair off inner door and bellow. Visually inspected bellow for proper installation and damage-good. Refer to owners manual p.30 under fabric damage- items must be pushed completely into machine before starting , zippers and strings closed and tied"
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRF532SMBM00 "Try to open freezer, Cannot open freezer door instruct customer unit will have to be defrosted in order to get freezer door open.; schdld next appmnt for 5/28 TUE 9 pm"
Eric P.
RANGE KITCHENAID KSGB900ESS2 "Ep-customer stated unit had smoked during operation. Tested on BAKE 350°- initially had smoke ,once convection fan started and unit reached set temp, smoking had stopped and cleared . Asked questions about oven use, only used two/three times prior. Unit functions as designed"
Kage M.
WASHER WHIRLPOOL CHW9150GW0 Checked and found an F 21 errorCode/ checked drain pump and found excessive amount of soap / advise customer to reduce the amount of soap also advise customer to switch to He soap / cleared drain pump and reset the main control
Kage M.
REFRIG/FREEZER WHIRLPOOL WRT371SZBM00 Checked and found the thermostat bulb wasn’t positioned properly followed the service pointer W10446198 that was recommended by the whirlpool tech support left the unit working as designed told customer to give it 24 hours to adjust temp no further repairs at this time
Frank G.
WASHER MAYTAG MVWC465HW2 Needs water valve...not seating properly...water coming in when offIN WARRANTY ; ordrng 1 W11210459 (valve)
Kenny G.
REFRIGERATOR MAYTAG MFI2269VEM3 Installed new main control working ok
Felipe T.
DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced defective dishwasher dispenser ; used 1 W10861000 (DISPENSER) from stock
Sam C.
REFRIGERATOR JENN-AIR JS48NXFXDE00 Installed new parts air deflector block fan etc..cycle check
Derrell D.
WSH FRT/LOAD MAYTAG MHW7100DW0 Cold water valve not activating during wash found unit not shutting off after wash on normal cycle ; ordrng 1 W11029154 (ACU ) and 1 WPW10435242 (INLET VALVE )
George T.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Had to steam out frozen freezer evaporator..found all frosted up restricting proper air flow..advised customer to make sure doors are closed properly at all times.
Sam C.
72" BM JENN-AIR JFC2290VEM8 "Unit failed on ice maker gears damage,installed new ice maker replacement cycle check repair water line; used 1 W10884390 ("
Peter B.
WASHER WHIRLPOOL WTW5000DW1 Check unit found failed transmission leaking oil ordering parts listed ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W1158831 (CAP) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)
Kenny G.
REFRIGERATOR WHIRLPOOL WRT314TFDW01 Found bad eVap fan motor. ; ordrng 1 2200509 (sub 2163777) and 1 WP2315539 (fan motor)
Eric S.
D/WASHER UNDCTR WHIRLPOOL WDT970SAHZ0 Installed part
Eric S.
MICROWAVE WHIRLPOOL WML55011HS0 Found touch pad not responding. Rebooted unit it works ok
Robert D.
DRYER WHIRLPOOL WGD75HEFW0 Unit codes out for control error and has faulty coils. Ordering control and coil assm. ; ordrng 1 279834 (COILS) and 1 W10875486 (CONTROL)
Eric S.
DRYER WHIRLPOOL WGD92HEFW1 Found seal fell from door reinstalled seal
Jesse F.
REFRIGERATOR KITCHENAID KBFN406ESS00 Replaced both freezer and 1 f.f. light module(tech had parts)...; pckd up 3 W10908166 (module)s
Gerry Q.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Drain hose replaced tested ok; used 1 wpw10545278 (DRAIN HOSE) from stock
Peter B.
WASHER WHIRLPOOL WTW8100BW0 "Check unit found very noisy and leaking water,tub shaft failure need parts listed; ordrng 1 W10435302 (bearing) and 1 W1820039 (HUB) and 1 WPW10178988 (sensor)"
Moses D.
MICROWAVE KITCHENAID KMHS120EBL4 Made checks need new bulb and housing. Ordering parts; ordrng 1 8206232A (BULB) and 1 W10210871 (HOUSNG-LMP)
Kenny G.
WASHER WHIRLPOOL n/a "5/28/19 9:34: KE rspndd 5/24 FRI, per notes unit is working-close ticket"
Elmer A.
WASHER MAYTAG MHW8200FW0 Repaired suspension checked operation ok.
Darren S.
DRYER WHIRLPOOL WGD96HEAW0 Error codes F4e3 ..f2e1 .. ran diagnostics ... found vent line broken and birds nest in vent line ... customer instruct to repair ...
Eric S.
OVEN KITCHENAID KOSE500ESS02 Found UI and control not working need parts2 men cart; ordrng 1 W11093241 (UI ASSY) and 1 W11179310 (CONTROL )
Clayton G.
DISHWASHER KITCHENAID KDTE334GPS0 Pop 5/30/18. Adjust float unit tests ok.
Clayton G.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Reattached ice maker. Unit checks ok.
Clayton G.
REFRIG/FREEZER WHIRLPOOL WRS555SIHZ00 Tested ice maker and dispenser door. Customer states unit thaws ice and cubes stick together over night. Unit checks ok. Likely had ice cube trapped in dispenser door.
Kenny G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found water valve threads are stripped and leaking. Possibly due to installation. ; ordrng 1 W10327250 (fill valve assy)
Clayton G.
WASHER WHIRLOOL WTW5000DW1 Unit needs trans and inner tub. Splines on both are stripped. W10752719. $305.82W10752283. $116.04W10528947. $28.45W11035751 $276.96W10721967 $39.91Labor $165.00Gave quote.
Peter B.
WASHER MAYTAG MVWB765FW3 "Check unit found washing out of sequencing,does fill as needed ran diagnostic test tested functions fine"
Clayton G.
COOKTOP KITCHENAID KGCD807XSS02 Used all listed parts needs more parts. 2mn 2ct.WP7505P33960 x274007735 x274007736 x2WPW10475147WP74010858 x2WP74010857 x22mn 2ct; ordrng 2 74007735 (burner asy)s and 2 74007736 (burner asy)s and 2 WP74010857 (switch- sp)s and 2 WP74010858 (switch- sp)s and 2 WP7505P33960s and 1 WPW10475147 (module-spk)
Felipe T.
DISHWASHER KITCHENAID BLANK Customer canceled at door. Not aware of service fee. Did not want to pay unless deducted from repair
Omar S.
DRYER WHIRLPOOL WGD4950HW0 Clog vent poor air flow need to get the vent check.
Clayton G.
REF BOT/MT 25CF KITCHEN-AID n/a Unit needs dispenser switch. W11087492W11109505; ordrng 1 W11087492 (switch) and 1 W11109505 (spring)
Peter B.
DRYER GAS WHIRLPOOL WGD94HEXW2 "Check unit found clogged filter housings and exhaust vent,clear box customer must replace exhaust vent before using dryer."
Peter B.
WASHER WHIRLPOOL WTW4616FW2 Check unit found in demo mode recalibrate tested functions fine
Clayton G.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Unit needs door left and handle. LW10561911 left doorW10861206 handleScrews feel out of door. ; ordrng 1 LW10561911 (dor-fip)
Darren S.
WASHER AMANA NTW4516FW3 Found unit not coming on ... 110v at control... chek all connections on control ... unable to run diagnostics ; ordrng 1 W11170317 (CONTROL )
Peter B.
WASHER MAYTAG MHW5630HW0 Check over ran diagnostic test all functions fine.no issues found.
Enerve B.
DISHWASHER WHIRLPOOL WDF520PADM7 "Checked out the dishwasher,/ found the failure of the improper water temperature,/ too cold from starting cycles, created condensation/ .Unit works fine as designed/ , tested ok."
Enerve B.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Checked out the ref,/ founded failure of the air damper blockages and the ref door gasket. Repaired the door gasket and the air damper."
Omar S.
HOME LAUNDRY ELE WHIRLPOOL n/a Leaking oil from gearcase need parts 2CC; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (BELT)
Enerve B.
DRYER EL WHIRLPOOL LDR3822PQ2 "Checked out the dryer ,founded the failure of the door latch assy.Installed the door latch kit from T/S and tested ok.; used 1 279570 (LATCH) from stock"
Omar S.
DRYER WHIRLPOOL WGD92HEFW1 SR:77224938082 not stoping on normal need sensor and wire harness 2CC; ordrng 1 WP3387223 (electrode) and 1 WP8577274 (thermistor) and 1 WPW10298258 (harns-wire)
George T.
MICROWAVE WHIRLPOOL WMH31017HS3 Unit is brand new not even installed yet..found on counter..display not lighting up..removed display.removed all wiring connectors and remounted properly. Also checked main fuse and cabinet thermisters.found ok..put everything back together. Plugged it in..everything lit up and started to operate perfectly..customer was present for test period..
George T.
REFRIG/FREEZER WHIRLPOOL WRT519SZDW02 Experiencing a burn out issue..compressor was replaced.also filter dryer was replaced. Tapped into unit again today..found burnt oil shooting out. Replaced filter dryer agin. Tried blowing out the system again..and charged accordingly..
Enerve B.
WASHER MAYTAG MVWC415EW2 "Checked the out the washer ,founded the failure of the control elect,the latch ,inlet valve and the wires harness,all are damages by roaches and roaches eggs,infested unit."
Peter B.
WASHER WHIRLPOOL WFW75HEFW0 Remove and replace failed parts listed tested still go high speed order motor ; ordrng 1 W10870751 (stator) and 1 WPW10544980 (ROTOR )
Sam C.
REFRIG/FREEZER WHIRLPOOL ED2KHAXVS01 "Installed new ice maker,back cover advised customer not to removed because compressor overheats without cover cycle check ice maker"
Derrell D.
WSH FRT/LOAD WHIRLPOOL WFW9250WW02 Found door strike and latch broken pump not engaging ; ordrng 1 WP8540221 (STRIKE) and 1 WPW10253483 (LOCK) and 1 WPW10730972 (PUMP)
Moses D.
RANGE KITCHEN-AID KSEG700ESS3 Replaced wire harness. Tested ok
Marc M.
RANGE - ELECTRIC WHIRLPOOL WFG505M0BS Broken bulb removed and tested with regular bulb cx instructed to get app bulb and install. No tools needed for install.
Chris H.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "CH - removed toe grille and found large amount of rodent droppings below unit. Informed customer that we can not work on a unit that shows evidence of rodent infestation, and advised to contact a license exterminator to resolve. Called tradecare to report, sr# 7724922382"
Chris H.
OVEN WHIRLPOOL WFG550S0HZ1 CH - unit has cosmetic damage to bottom panel of oven compartment. Advised customer that cosmetic issues are only covered for first 30 days from date of purchase. Customer will call WP customer service to resolve
Chris H.
REFRIGERATOR KITCHENAID KRSF505EBL00 "CH - upon arrival, customer stated that another company, mr. appliance, had been out to diagnose unit and order a replacement door. Customer declined further service. Customer is contacting the other company to resolve."
Kenny G.
RANGE KITCHENAID KFGG500EBS2 Found burners not lighting properly. Will order new burners and caps. ; ordrng 1 W10881749 (cap-burner) and 1 WPW10515453 (burnr-head) and 2 WPW10515454 (burnr-head)s and 2 WPW10515455 (burnr-head)s
Eric P.
REFRIG/FREEZER KITCHEN AID KSF26C4XYY03 "Ep-Installed new door, transferred needed parts and adjusted for level. Functions as designed"
Marc M.
MICROWAVE KITCHEN AID KBHS179BSS00 Re-checked unit and found unit need main control will order needs 2men ct2 on return ; ordrng 1 W10915648 (CONTROL )
Damion M.
WASHER WHIRLPOOL WET4027HW0 Check washer and found customer concern with the amount of lint that comes off on her black clothes ...I instruct cus about usage but customer said she’s not happy with this unit...
Damion M.
WASHER WHIRLPOOL WFW5620HW0 "Check washer and found the noise customer was hearing his coming from the dryer on top ,causing shaking and vibrating because its not secure instruct cus left washer working has design..."
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00 Needs ice maker ordered part; ordrng 1 W10873791 (icemaker)
Wayne D.
REF BOT/MT 25CF WHIRLPOOL GI6FARXXB06 Needs control order partW11035752; ordrng 1 CONTROL
Brian H.
DISHWASHER WHIRLPOOL GU1500XTLB3 Replaced parts. Working ok
Paul D.
RANGE WHIRLPOOL WFG745H0FS1 Sr#7724934197 spoke to tech line advised that temp is ok with stove tested .; ordrng 1 W10881756 (swtch-memb)
Derrell D.
WASHER WHIRLPOOL WTW4850HW1 Found unit unleveled and one fill hose attached explained loading and cycle selection
Jesse F.
REFRIG/FREEZER KITCHEN AID KBFN402ESS02 Replaced bail arm per service pointer W10914582...
Eric P.
ICEMAKER KITCHENAID KUIS18PNZW1 "Ep-unit failed to power up, beeped when button was pressed. Unable to remove from opening due to installation issue. Cycled power at breaker panel and unit reset. Ran diagnostics-all steps passed. Started ice cycle, compressor started, no frost pattern. Evap tray is coldish, but no ice forming. Unit has low/failed charge. Ordering (1) WPW10605286 compressor, (1) WPW10534030 valve gas, (1) WP2313624 condenser, (1) WPW10218037 evaporator , (1) WPW10200037 drier tube, (3) extra time. Requested that the unit be removed; ordrng 1 WP2313624 (CONDENSER ) and 1 WPW10200037 (DRIER TUBE) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10534030 (VALVE-GAS) and 1 WPW10605286 (COMPRESSOR )"
Jesse F.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Heard vibration under rear undercarriage. Adjust compressor tubing. Also adjusted water line tubing(braided) so as not to be in contact with metal condenser/compressor cover...
Jason T.
FREEZER WHIRLPOOL MBF1958XES4 "Made checks” found defective compressor, customer wants to replace unit..."
Damion M.
WASHER MAYTAG MHW5630HW0 "Check washer and found unit from underneath , water dripping from the tub customer said she don’t want repairs...Pls don’t unless customer confirm to do so...; ordrng 1 W11287353 (TUB ASSEMBLY)"
Tim S.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Cleared drain removed ice with steamer
Marc M.
RANGE WHIRLPOOL MGR5751BDS Prt installed unit tested ok previous clock bad
Derrell D.
DRYER WHIRLPOOL WFW9250WW02 Found black wire on power line in disconnected reattached test unit working properly ; saved tckt
Keyel H.
REFRIGERATOR WHIRLPOOL GX5FHDXVQ02 Clog drain defrost drain check ok; used 1 W10619951 (grommet) from stock
Aris S.
REFRIG/FREEZER KITCHEN AID KRFF305ESS00 Install parts test it is working good
Dennis B.
OVEN WHIRLPOOL WFE320M0EW0 Db left rear right rear elements not heating unit needs following parts 2 x wp3149404 switch $114 2x wp3273994 element $210 trip $114.95 labor $135 total $611.97 cust paid trip and tax
Dennis B.
WASHER MAYTAG MVWC555DW0 Db tested unit unit ran to specs had suds fault could not duplicate at this time
Tim S.
RANGE WHIRLPOOL JGS8860BDP Dead panel ; ordrng 1 3604F426-51 (shield) and 1 WP5760M33960 (PANEL)
Lewis G.
REFRIGERATOR WHIRLPOOL WRB322DMBM Customers refrigerator freezer handle was loose only tightened unit is repaired
Lewis G.
OVEN WHIRLPOOL WFG525S0HZ1 Customer stating that they smelled gas coming from the Range tested baking and broiling everything lit up assured should not have any gas smell tested all burners then customer stated that PSE and G came and also had a gas detector did not report any gas issues but may have hit one of the knobs accidentally which cause the gas to come out by unit is working fine no defects found
Keyel H.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Defective light/board order led lights.; ordrng 1 W10515057 (light board) and 1 WPW10515058 (light)
Darren S.
REFRIGERATOR MAYTAG MFI2269VEM7 Install parts
Darren S.
WASHER WHIRLPOOL CAE2745FQ0 No error codes ...ran diagnostics ... calibrate unit... customer complains about water hammering ... customer instruct.. normal operation
Enerve B.
WASHER WHIRLPOOL MHWE201YW00 "Checked out the washer ,founded the failure of the door bellow,will not be ordered as per customer ,don’t want to,just pay the service call."
Enerve B.
RANGE WHIRLPOOL WFG320MOBW2 Installed the part listed below and tested ok
Lewis G.
M/W OTR AMANA n/a Unit display user board not functioning properly need to replace user interface and main PCB; ordrng 1 W10849846 (MICRO COMPUTER) and 1 W10918931 (USER INTERFACE)
Enerve B.
MICROWAVE AMANA AMV5206AAS "Checked out the mw, found the failure of the internally burned ,damages parts, causing by over flow greases,internal body rusted and cracked.The unit not safe for repairing,customer ok to buy a new unit."
Darren S.
WASHER WHIRLPOOL WET4024EW0 Found drain line behind wall backing up ... causing leak .. customer instruct to repair
Elmer A.
WASHER WHIRLPOOL OOOOOOO Unclogged pump checked operation ok.no model or serial number.
Elmer A.
WSH FRT/LOAD WHIRLPOOL WFW85HEFC Unclogged drain pump checked operation ok.
Paul D.
DISHWASHER KITCHENAID KUTE204DSS0 Checked unit found computer not sending power to heater will order ; ordrng 1 W10866116 (cntrl-elec)
Elmer A.
WASHER WHIRLPOOL CAE2745FQ0 Recalabrate checked operation ok
Derrell D.
WASHER MAYTAG MVWX655DW1 "Gearcase leaking splutch, motor pulley and belt saturated with grease ; ordrng 1 W11035751 (GEARCASE ) and 1 W11283592 (MOTOR ) and 1 WPW10006384 (BELT ), used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
Robert D.
REFRIG/FREEZER JENN-AIR JFFCC72EFP02 Installed pre id part. No further issue.
Robert D.
WASHER WHIRLPOOL GHW9250MW0 Installed bellow cust had at home. No further issue. Collected $218.53
Robert D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Dispenser lid was broken. Replaced lid with part from truck stock. No further issue. ; used 1 W10861000 (DISPENSER) from stock
Robert D.
OVEN WHIRLPOOL WFG770H0FZ0 Set offset and measured temps. Unit is within a 15 degree temp swing. Educated cust. No further issue.
Robert D.
DISHWASHER AMANA ADB1400AGS1 Upper RH track was not secured. Secured rack track. Upper rack is secured. No further issue.
Chris H.
MICCROWAVE MAYTAG MMV1164WS6 "CH - unit has burn marks on the liner below turntable, melted turntable bracket, and large crack in glass turntable itself. Turntable {W10337247} is discontinued. Called WP safety to report, sr# 7724899613. Safety will call customer to resolve"
Stoyan S.
DISHWASHER KITCHENAID KDTM354ESS3 Un proper installation on outler air assy Re install Test it all op ok
Chris H.
REFRIGERATOR KITCHENAID KRFF507HPS00 "CH - put unit into diagnostic step 56, reading e2. No obstructions found in im. All other tests are good, all fans and thermistors functioning normally. Unit needs new icemaker {W11294907}; ordrng 1 W11294907 (ICE MAKER)"
Felipe T.
COOKTOP JENN AIR JIC4430XS00 "SR#7724936794 customer claims unit has a crack, however is just a scratch. Advised customer that cosmetic issues are not covered under the manufacturers warranty"
Felipe T.
RANGE AMANA AGR5330BAS3 Adjusted burners flame to a lower setting. Customer is not happy with the oven only having 2 racks total and not satisfied with design of broil drawer
Felipe T.
OVEN KITCHENAID KSGG700ESS1 Replaced defective spark module ; used 1 WPW10331686 (MODULE-SPARK) from stock
Chris H.
REFRIGERATOR WHIRLPOOL GI15NDXZQ1 "CH - unit is filling and circulating water normally. Thermistors pass test in diagnostic. Ice thickness set correctly. No frost pattern on evap. Unit shows signs of low charge/ss leak. Unit needs new compressor {WPW10605286}, evaporator {WPW10218037}, tube {W10528572}, drier {W10843121}, valve {WPW10534030}, 4 job count on return; ordrng 1 W10528572 (TUBE) and 1 W10843121 (DRIER) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10534030 (VALVE) and 1 WPW10605286 (COMPRESSOR )"
Marc M.
D/WASHER UNDCTR KITCHENAID KUDR02FSSS4 Checked unit heater defective cx declined estimate .He going to replace unit .Do not order any parts cx will replace unit.
Brian H.
WASHER WHIRLPOOL WFW75HEFW0 Diagnosed torn bellow W11106747. Order part; ordrng 1 W11106747 (BELLOW)
Peter B.
DRYER WHIRLPOOL MGD5630HW0 "Check unit found exhaust vent clogged,must be clean before using."
Jason T.
REFRIGERATOR KITCHENAID KSSC42QVS06 "Made checks” cycle ice maker, test dispenser, added water to drain pan” found leaks at this time instructed customer..."
Tim S.
WASHER MAYTAG MHW5500FW1 Replaced defective acu also removed garment from pump
Tim S.
REFRIGERATOR WHIRLPOOL KBSN602EPA01 Checked frost pattern on coil okChecked temps ok . P C Richards serviced unitCannot tell what was done . Checked connections at Defrost heater . If more issues in future send specialist
Tim S.
72" BM KITCHENAID n/a Cleared drain removed ice
Tim S.
M/W OTR KITCHENAID n/a Replaced defective main board
Sam C.
REFREGERATOR KITCHENAID KRFC302ESS00 Installed new electronic damper
Frank G.
DRYER MAYTAG MEDB835DW4 Unit functioned properly
Darren S.
WASHER MAYTAG MHWE201YW00 Install parts
Aris S.
DRYER WHIRLPOOL MGD3500FW0 "Run unit on service diagnostic, rest the control, test it is working good"
Aris S.
WASHER WHIRLPOOL GHW9150PW0 "Judge unlacked the door, test it is working good"
Aris S.
REF BOT/MT 24CF KITCHEN-AID KRFF305ESS00 "Fixed the door handle, test it is ok"
Aris S.
RANGE WHIRLPOOL WFG550S0HZ0 Install parts test it is working good
Aris S.
REF BOT/MT 21CF WHIRLPOOL WRB32`2DMBM "Fixed a noise by the ice maker, test it is working good"
Tim S.
REFRIG WHIRLPOOL KSBE25INSS01 Pls order; ordrng 1 2198597 (icemaker assy)
Aris S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "I call up the office spoke sterling sr 7724934042. Unit is working normal , check temperature is ok at present time is ok. ( customer is no happy with unit)"
Brian H.
WASHER WHIRLPOOL WTW4955HW1 Replaced parts. Working ok
Brian H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Adjusted handle. Working ok
Karl G.
DRYER WHIRLPOOL WED4850HW0 KG 5/24 checked unit found burnt wires on terminal block at rear of unit. Wires from power cord shorted out against cabinet frame. Customer spoke to dealer unit being replaced with new dryer. No additional repairs required at this time.
Karl G.
DRYER ROPER RED4516FW0 "KG 5/24 checked unit found drum not turning due to build up inside blower wheel housing blocking motor from turning. Removed rear panel cover and unclogged blower wheel housing. Tested dryer through heating, unit heating and operating as designed"
Lewis G.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Replaced ice maker assembly advise customer to wait at least 24 hours for ice to harvest
Lewis G.
DRYER GAS COMM WHIRLPOOL CGM2751TQ2 Replaced only belt assembly roller on idler was good seems like it was replaced and put on with the bolts but unit is repaired
Tyler S.
WASHER WHIRLPOOL WTW7000DW4 Found all functions working. Just an F0E3 overload code and front left leveling leg not on floor so unit off level. Leveled unit and ran auto test and calibration. Educated on proper loading procedure.
Marc C.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Tested unit found pull off gasket normal To model design unit working as designed
Stan F.
RANGE JENN-AIR JES1450FS2 Installed control board tested ok.reach 400 degrees.
Kyron G.
DRYER WHIRLPOOL n/a "Installed parts. Unit checks ok. Parts were faulty, seal came off."
Roberto C.
WASHER WHIRLPOOL WTW4950HW1 Replace control run test ok
Sam C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 called tech-line They advised to replace bail arm service pointer w10914582; ordrng 1 W10889530 (arm-shut)
Darren S.
WASHER WHIRLPOOL WFW9470WW01 Install parts
Gerry Q.
RANGE WHIRLPOOL WEG745H0FS0 Unit need new burner valve ; ordrng 1 W11163975 (BURNER VALVE)
Jerel L.
REFRIGERATOR MAYTAG MFX2570AEM3 Installed icemaker. Cycled icemaker. Unit checked ok; used 1 W10882923 (ICEMAKER) from stock
Trevor B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 TB- Installed new sump. Tests good.
Trevor B.
RANGE KITCHENAID KSGB900ESS2 TB- Tested all cooktop burners and bake /broil functions. Found no issues with flame on any burners nor operation with oven functionality.
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS312SNHM00 TB- Customer does not have ice maker installed. Found fill tube to freezer open to outside air. No waterline or cover was installed from factory. Warm air migrating into freezer caused f/f supply and return airways to freeze and block with ice. Cleared airways and sealed over fill tube penetration. Customer is not having ice maker installed. No other issues found.
Kyron G.
WASHER MAYTAG WGD75HEFW0 Unit is not filling/getting cold water. Ran unit through diagnostic mode and cold water valve not operating. ; ordrng 1 W10601845 (DISPENSER BEZEL ) and 1 W10920541 (CONTROL ) and 1 W11172234 (WATER VALVE HOUSING ASSY )
Eric S.
REFRIGERATOR MAYTAG MRT118FFFZ01 7724888027 per safety change door; ordrng 1 LW10680727 (DOOR FF) and 1 W10240002 (HANDLE)
George T.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Unit just installed...might of been left unplugged causing the ice to melt and drip through chute...was able to plug in and turn everything on..water pressure found ok at dispenser..also holding well when not activated...advised customer to leave unit plugged in at all times. And monitor the dispenser area.
Eric P.
DISHWASHER WHIRLPOOL WDT720PADM1 "Ep-found debris restricting drain pump, cleared and unit functions as designed"
Adrian R.
RANGE KITCHENAID KSGG700ESS1 Check and found that the oven door was lose. Tighten and secured door properly; checked functions; Job Cmpltd
Trevor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 TB- Unit low on refrigerant again. Dye drier was installed 4 days prior on 5/20/19. Unit running at 15” vacuum on low side and 90psi high side. No visible dye leak found. Filed report w/ WPL (SR# 7724932952). Unit has been designated for exchange review. Customer will be contacted by Whirlpool with final resolution.
Paul D.
WASHER WHIRLPOOL WFW9750WW01 Checked unit couldnt find any leak from washer at this time
Marc C.
KITCHEN WHIRLPOOL WDT780SAEM1 Replaced top rack adjusters tested unit ok; used 1 W10712394 (ADJUSTER) from stock
Kage M.
REFRIGERATOR AMANA ABD2233DEW Bal remaining is 114.32 Checked and found faulty control board Scode main control board; ordrng 1 WPW10503278 (MAIN CONTROL )
Vincent D.
DISHWASHER KITCHENAID KDTM354DSS5 Vd installed part tested unit ran to specs
Vincent D.
KITCHEN WHIRLPOOL WDF540PADM3 Vd installed part tested unit ran to specs