Near Ringwood, NJ 07456
Tim S
Job Details:
02/15/2019
RANGE MAYTAG MGR8800FW0
Sr7724175236 took pictures of yellowing/ Called Techline /they said itsdue to food spillages/ Gaskets fine oven vent Fine./ White appliance is yellowing/ Suggested to call customer service
Near New York, NY 10023
Clem S.
Job Details:
02/15/2019
DISHWASHER JENN-AIR JDB1250AWP
Remove broken rack trapped in sump and order wheel to be shipped to customer. Unit test okay ; ordrng 1 WP99003149 (wheel)
Near Queens, NY 11694
Paul T
Job Details:
02/15/2019
D/WASHER UNDCTR MAYTAG MDB4949SHZ0
"Checked unit, found a plastic clip from delivery stuck under heater and melted which caused the burning smell in unit, scraped off residue from heater and all test ok. Advised customer to contact selling dealer and installers for further assistance if any issues regarding installation or process."
Near New York, NY 10031
Kenly S
Job Details:
02/15/2019
REFRIGERATOR IKEA IX7DDEXDSM
"check and found that the ice maker is defective; ordrng 1 W10850129 (PAN, CRISPER) and 1 WPW10341329 (WATER VALVE ) and 1 WPW10764668 (ICE MAKER )"
Near Bronx, NY 10457
Edwin M.
Job Details:
02/15/2019
WASHER AMANA NTW4516FW1
Unit has kinked hose. Unit is also infested tested ok. Unit has 2years from aarona
Near Oakland, NJ 07436
Tim S
Job Details:
02/15/2019
WASHER MAYTAG MHW5500FC1
Cleaned out pump clean out
Near White Plains, NY 10606
Edwin M.
Job Details:
02/15/2019
OVEN KITCHENAID KEBS277SBL04
Not reading temp correctly; ordrng 2 8304494 (GASKET)s and 1 W10119142 (cntrl-elec) and 2 W10131825 (sensor)s
Near Newark, NJ 07107
Aris S.
Job Details:
02/15/2019
RANGE AMANA AGR5330BAS3
"Fixed a Jammed burner valve, test it is working good"
Near Teaneck, NJ 07666
Tim S
Job Details:
02/15/2019
RANGE - GAS KITCHENAID KGSK901SSS02
Stuck key ; ordrng 1 WP9761565 (swtch-memb)
Near Jersey City, NJ 07302
Edward C.
Job Details:
02/15/2019
D/WASHER UNDCTR WHIRLPOOL WDF520PADW7
Drain hose was not property installed Testing unit ok customer will use the rinse aid
Near Queens, NY 11417
Paul T
Job Details:
02/15/2019
REF T/M 18 CFFF WHIRLPOOL WRT518SZFM00
"Checked unit, adjusted both freezer door and hinge so it would open and close properly, all test and check ok."
Near Brooklyn, NY 11206
Wayne L
Job Details:
02/15/2019
WASHER WHIRLPOOL WTW5000DW1
"Check unit instruct customer about soil level ,unit working fine"
Near Clifton, NJ 07012
Lewis G.
Job Details:
02/15/2019
COOKTOP JENN-AIR JED8345ADB14
"W10341820 fan switch $128.66, W11088181,..infinate switch... indicator light for the fan on the low side is on constantly and switch is pushed in which is the parts needed for the repair please review parts; ordrng 1 W10341820 (switch-fan) and 1 W11088181 (switch-inf)"
Near Mountain Lakes, NJ 07046
Arden D.
Job Details:
02/15/2019
DISHWASHER KITCHENAID KUDS40FVPA4
"AD. Checked unit, ran diagnostics. Unit functioned within designed operation. Unit ok. Collected $70.37 via ccd."
Near Westfield, NJ 07090
Aris S.
Job Details:
02/15/2019
WASHER WHIRLPOOL WFW7590FW0
"Clean up the drain pump, test it is working good"
Near Point Pleasant, NJ 08742
Tyler S
Job Details:
02/15/2019
WASHER MAYTAG MVWC565FW1
Home Depot installers discarded proper drain hose and installed a rubber one that is causing issues. It’s kinked and goes to high into customers plumbing. Spoke with BP. We will order customer the factory hose and install it but customer is going to have to figure out where it will drain to. ; ordrng 1 W11244231 (HOSE) and 1 WP356138 (CLAMP)
Near East Brunswick, NJ 08816
Mike G.
Job Details:
02/15/2019
WASHER WHIRLPOOL WTW4955HW1
Instructed customer on unit
Near Queens, NY 11367
Kenny G
Job Details:
02/15/2019
WASHER WHIRLPOOL WFW75HEFW
Found no issues with unit working ok. Draining properly.
Near Coolbaugh Township, PA 18466
Jose R
Job Details:
02/15/2019
WASHER MAYTAG MVWB835DW3
"Found tub ring rubbing against inner basket..remove and inspected ok..reinstall ,tested unit ok.."
Near New York, NY 10033
Kenly S
Job Details:
02/15/2019
GAS APPLIANCE WHIRLPOOL WFG505M0BS3
"check and I found that the Bracket, Regulator does not need one; ordrng 1 98007410 (Bracket, Regulator )"
Near Hopatcong, NJ 07843
Sam C
Job Details:
02/15/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM00
Unit with missing parts and leaking housing; ordrng 1 EDR1RXD1 (water filter) and 1 W10844267 (housing) and 1 WPW10378263 (pan-ice)
Near Jersey City, NJ 07302
Aris S.
Job Details:
02/15/2019
WASHER WHIRLPOOL WFW3090GW
Check unit. Tightened fitting on water valve. tested unit. Job Cmpltd
Near Sayreville, NJ 08859
Dennis B
Job Details:
02/15/2019
WASHER WHIRLPOOL WGT4027HW0
Db unit needs 2 man on return new unit dryer has to be removed will need extra time on return left part with cust ; ordrng 1 2MAN
Near Bound Brook, NJ 08805
Jason T
Job Details:
02/15/2019
REFRIGERATOR WHIRLPOOL WRS965CIAM01
"Made checks” found broken wiring harness freezer door, order part...; ordrng 1 LW10637848 (FREEZER DOOR )"
Near Stroudsburg, PA 18360
Jose R
Job Details:
02/15/2019
OVEN AMANA AER5830VAW1
Found faulty control electric..CodeF9E0 ..house outlet good; ordrng 1 WPW10476695 (cntrl-elec)
Near Randolph, NJ 07869
Clayton G.
Job Details:
02/15/2019
RANGE WHIRLPOOL WFG975H0HZ0
Repair for wiring connection from ignition harness to switches. Unit test OK
Near Queens, NY 11694
Paul T
Job Details:
02/15/2019
M/W OTR KITCHENAID KHMC1857WSS0
"Checked over unit, handle was very slightly loose on bottom only if you tug on it. During normal use handle was fine, adjusted best as possible and all test and check ok."
Near Wanaque, NJ 07420
Tim S
Job Details:
02/15/2019
N/A N/A WMH32519FS0
Replaced defective switch ; used 1 W10269457 (SWITCH ) from stock
Near Village of Pelham, NY 10803
Edwin M.
Job Details:
02/15/2019
WASHER WHIRLPOOL LAT2600AAE
Unit has failed inlet hoses
Near New York, NY 10027
Kenly S
Job Details:
02/15/2019
REFRIGERATOR WHIRLPOOL GX2FHDXVY05
check and I found that the ICE MAKER was defective the re-use using one of my stock truck; used 1 D7824706Q (icemaker assy) from stock
Near Old Bridge Township, NJ 08857
Brian H.
Job Details:
02/15/2019
DISHWASHER KITCHENAID KDTE204EPA4
Unit diagnosed Adjusted door and gasket. working ok.
Near Livingston, NJ 07039
Arden D.
Job Details:
02/15/2019
RANGE WHIRLPOOL KSGG700ESS
"AD. Checked unit, found side panel very hot to the touch when in use. Customer said counter top also get hot. Spoke to tech line (SR#7724175491). No component failure. Tech line confirmed that unit side panel does get heated during use."
Near Park Ridge, NJ 07656
Tim S
Job Details:
02/15/2019
DISH WASHER KITCHENAID KUDS03CTSS0
Sr7724172467 needs harness & control Customer will replace machine do to age.
Near Brooklyn, NY 11205
Paul D
Job Details:
02/15/2019
KITCHEN WHIRLPOOL WEEA25HOHZ1
Reset computer turn off and unit reset to work properly
Near Woodcliff Lake, NJ 07677
Stoyan S
Job Details:
02/15/2019
MICROWAVE WHIRLPOOL WMC50522HZ0
Trim around mw door was not installed properly Re install all op ok
Near Jackson, NJ 08527
Chris H.
Job Details:
02/15/2019
DRYER WHIRLPOOL MGD5100DW1
"CH - unit has large amount of lint/hair inside bottom of unit, which ignited and caused extensive damage to several parts. Unit needs new duct {WPW10211896}, harness {WPW10298258}, harness {W10708958}, cutoff {WP8573713}, thermostat {WP3391912}, radiant sensor {WP338906}, thermal fuse {W10909685}, ignitor {279311}. Gave customer estimate for repair: trip $114.95, labor $135, parts $351.67, tax $39.86, total $641.48. Customer declined repair. Spoke to diane at office to bill customer for service fee"
Near Knoxville, TN 37922
Vincent D
Job Details:
02/15/2019
DISHWASHER KITCHENAID KDTM384ESS2
Vd found dispenser stuck and would not open freed tested unit ran to specs
Near Perth Amboy, NJ 08861
Moses D
Job Details:
02/15/2019
D/WASHER UNDCTR KITCHEN-AID KDTE204ESS4
Replaced left adjuster. Tested kk
Near Old Bridge Township, NJ 08857
Dennis B
Job Details:
02/14/2019
WASHER MAYTAG MVWB765FW0
Db testbed unit ran to specs could not duplicate at this time had f0 e3 overload and suds fault found and went over with cust
Near Beachwood, NJ 08722
Marc C
Job Details:
02/14/2019
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00
Replaced freezer door tested unit OK
Near New York, NY 10022
Adrian R.
Job Details:
02/14/2019
WALL OVEN JENN-AIR JMW2427DS02
"2/14/19 9:18: AR rspndd 2/13 WED, Replaced faulty cooling fan. Working as designed"
Near Hopatcong, NJ 07843
Clayton G.
Job Details:
02/14/2019
DRYER GAS WHIRLPOOL WGD75HEFW0
Cleared lint from blower housing and wheel. Unit has issue with house vent as well. Fully disassembled and inspected unit. Adjust vent housing. Unit tests ok. Adv customer on installation
Near North Haledon, NJ 07508
Elmer A.
Job Details:
02/14/2019
WASHER WHIRLPOOL LSQ9010PW2
Installed inlet valve checked operation OK.
Near Morristown, NJ 07960
Clayton G.
Job Details:
02/14/2019
M/W OTR WHIRLPOOL WMH31017HW2
Replaced control. Unit tests ok.
Near New Brunswick, NJ 08901
Mike G.
Job Details:
02/14/2019
M/W OTR WHIRLPOOL WMH32519HZ1
Installed parts working fine
Near Jackson, NJ 08527
Chris H.
Job Details:
02/14/2019
OVEN WHIRLPOOL KDRP767RSS01
"CH - molex connectors on console buttons are fused together, making it impossible to fully remove console. I’m not comfortable working on this unit without a second set of hands to hold console out of the way during repair to ensure no further damage - console buttons have already been damaged by previous service company. Spoke to BP at office - rescheduling call with 2nd tech and extra time for Fri 2/15. Leaving parts with customer; schdld next appmnt for 2/15 FRI !"
Near North Haledon, NJ 07508
Elmer A.
Job Details:
02/14/2019
DRYER MAYTAG MGDB835DW4
Called Whirlpool tech. Line checked operation OK.
Near Wall Township, NJ 07719
Chris H.
Job Details:
02/14/2019
OVEN WHIRLPOOL WOS11EM4EB00
"CH - found unit doa. Unit has a large amount of smoke damage/soot along top font area of oven compartment and inside control panel vent. Appears that something was burnt inside oven. Thermal fuse is blown - needs o be replaced to chck for any underlying issues or control failure. Unit has melted door switch, control vent cover, and warped ui membrane. Needs new membrane {W10694998}, door switch {W10784805}, vent {4448547}, thermal fuse {W10794084}. Called WP safety to make report - sr# 7724131075.; ordrng 1 4448547 (VENT) and 1 W10694998 (MEMBRANE) and 1 W10784805 (DOOR SWITCH) and 1 W10794084 (FUSE)"
Near Wayne, NJ 07470
Elmer A.
Job Details:
02/14/2019
WASHER WHIRLPOOL WFW9500TW03
Ran diagnostic operation OK no error codes if customer calls back order part w10157886 dispenser housing
Near Manchester Township, NJ 08759
Marc C
Job Details:
02/14/2019
RANGE WHIRLPOOL WFC150M0EB2
Line cord knots Lucia terminal block part one leg need to order terminal block; ordrng 6 WP3400029 (nut)s and 1 WPW10245259 (block-term)
Near Boonton, NJ 07005
Elmer A.
Job Details:
02/14/2019
WASHER WHIRLPOOL WTW5000DW1
Installed control checked operation ok.
Near Montville, NJ 07058
Elmer A.
Job Details:
02/14/2019
WASHER MAYTAG MHW8200FW0
Installed Bellow and dispenser checked operation OK
Near Hopatcong, NJ 07843
Frank G.
Job Details:
02/14/2019
DRYER GAS WHIRLPOOL WGD75HEFW0
Helper on job
Near Mount Olive Township, NJ 07836
Frank G.
Job Details:
02/14/2019
WASHER MAYTAG MVWB835DW1
Replaced parts and checked
Near Morris Plains, NJ 07950
Frank G.
Job Details:
02/14/2019
WASHER MAYTAG MVWB765FC2
Installed inlet valve and hoses...checked unit and recalibrated control...SEND PAPER INVOICE
Near Englewood, NJ 07631
Stoyan S
Job Details:
02/14/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Run diagnostics on the unit No error codes stored in memory Ck heating element ok Advise customer to use jet dry dw works as designed
Near River Edge, NJ 07661
Stoyan S
Job Details:
02/14/2019
DISHWASHER KITCHENAID KDTM354DSS5
"Replace broken tracks upper rack All op ok; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near South Orange, NJ 07079
Felipe T.
Job Details:
02/14/2019
RANGE WHIRLPOOL KEBS208SSS04
Helper complete
Near Parsippany-Troy Hills, NJ 07034
Elmer A.
Job Details:
02/14/2019
WASHER MAYTAG MHW5500FW0
Damage dispenser; ordrng 1 W10575334 (disp.drawer assy)
Near Hasbrouck Heights, NJ 07604
Gerry Q
Job Details:
02/14/2019
RANGE JENN-AIR JGS1450FSO
control panel correct part number wrong unit inside the box tech clear faulty short key code unit tested ok customer want to used and will call back if happens again
Near City of Orange, NJ 07050
Elmer A.
Job Details:
02/14/2019
WASHER MAYTAG MVWP575GW0
Broken inlet valve.; ordrng 1 W11205048 (INLET VALVE)
Near Saddle Brook, NJ 07663
Gerry Q
Job Details:
02/14/2019
DISHWASHER KITCHENAID KUDC10IXSS2
Upper rack wheel replaced tested ok; used 1 WPW10350401 (WHEEL) from stock
Near Madison, NJ 07940
Gerry Q
Job Details:
02/14/2019
DISHWASHER JENN-AIR JDTSS243GX0
Tub dented left top rear corner customer will be exchanged by kharls appliances
Near West Orange, NJ 07052
Gerry Q
Job Details:
02/14/2019
WALL OVEN JENN-AIR JJW9530DDS
Unable to dupplicated customers complaint unit tested ok
Near Englewood, NJ 07631
Stoyan S
Job Details:
02/14/2019
DISHWASHER JENN-AIR JDB8200AWS0
Ck unit motor pump not responding and spray arms clogged order new; ordrng 1 W11039164 (arm-spray) and 1 WPW10320512 (arm-spray) and 1 WPW10418332 (pump&motor)
Near Tenafly, NJ 07670
Keyel H
Job Details:
02/14/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
"Connector that connects to relay overload was loose, adjust now operating normal."
Near Fort Lee, NJ 07024
Keyel H
Job Details:
02/14/2019
REFRIGERATOR KITCHEN AID KBRA20ERSS01
Do not smell any odor coming from the refrigerator.
Near Jersey City, NJ 07307
Keyel H
Job Details:
02/14/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05
Temp was set to cold witch cause water reservoir to freeze instruct customer on temp settings.
Near New York, NY 10016
Damian T.
Job Details:
02/14/2019
REFRIG/FREEZER KITCHEN AID KGST307HBS6
"Replaced control panel, rechecked functions and unit tested ok."
Near Westfield, NJ 07090
Felipe T.
Job Details:
02/14/2019
MICROWAVE JENN-AIR JMW3430DP02
Ordering additional parts ; saved tckt
Near New York, NY 10021
Damian T.
Job Details:
02/14/2019
D/WASHER UNDCTR KITCHEN-AID KDTE204DSS0
"Checked and found unit had debris stuck in drain motor impeller. Removed debris from drain pump, rechecked functions and unit tested ok."
Near New York, NY 10021
Damian T.
Job Details:
02/14/2019
D/WASHER UNDCTR KITCHEN-AID KDFE304DSS0
"Checked and found glass debris stuck in drain pump. Removed debris, rechecked functions and unit tested ok."
Near Denville, NJ 07834
Gerry Q
Job Details:
02/14/2019
M/W OTR JENN-AIR JMV9186WS1
Grill and control installed unit keep tripping braker need new filter and switches; ordrng 1 8206624 (filter) and 1 W10269460 (switch) and 1 W10727360 (microswitch)
Near New York, NY 10032
Kenly S
Job Details:
02/14/2019
REFRIGERATOR WHIRLPOOL ED20TKXFW01
check and found that they have a plastic in the condenser fan motor to remove it and is working well
Near New York, NY 10031
Kenly S
Job Details:
02/14/2019
REFRIGERATOR WHIRLPOOL RTT1700DAE
check and found nothing faulty this is the second time I come for the same and explained to the customer that you can not put as much food near lampuerta because you can not close well and that is all that is happening there is the temperature in the freezer is in -2 and in the refrigerator in 37.
Near New York, NY 10025
Kenly S
Job Details:
02/14/2019
RAN GS 30 SC MAYTAG MGR6600FZ0
installed parts and is working well
Near New York, NY 10040
Eddy P.
Job Details:
02/14/2019
WASHER WHIRLPOOL WTW5000DW1
Instruct customer to use only HE soap. Ran test washer is working ok
Near New York, NY 10011
Eddy P.
Job Details:
02/14/2019
WASHER WHIRLPOOL WTW5000DW1
Adjusted belt guard it was making a slight scrapeing noise - retested washer ; now working good. Job Cmpltd
Near New York, NY 10001
Eddy P.
Job Details:
02/14/2019
LAUNDRY WHIRLPOOL WED75HEFW1
Back then it was touching the dryer making a vibrating noise adjusted the vent instruct tenant must be aware vibrations are coming from the vent dryer is working fine
Near New York, NY 10031
Kenly S
Job Details:
02/14/2019
REFRIG/FREEZER WHIRLPOOL WRF989SDAH00
"After installing all the parts, the refrigerator still had the same problem. I started using two different times. The first one sent me to change the left door switch and the other one sent me to change the door and the COVER, FRONT (INCLUDES LED ASSEMBLY). account number of the tech lines you speak are 7724166798 and 7724167859.; ordrng 1 LW10417771 (DOOR, LEFT (WHITE)) and 1 WPW10732686 (COVER, FRONT (INCLUDES LED ASSEMBLY))"
Near Queens, NY 11360
Kenny G
Job Details:
02/14/2019
REF BOT/MT 24CF WHIRLPOOL WRF555SDFZ08
Installed part job completed b
Near New York, NY 10025
Kenly S
Job Details:
02/14/2019
REFRIG/FREEZER JENN-AIR JFC2089BEP01
check and found that DOOR GASKET is broken; ordrng 1 W10830162 (GASKET )
Near Queens, NY 11385
Kenny G
Job Details:
02/14/2019
REF BOT/MT 21CF JENN-AIR JFC2290REM00
Installed part. Extra part goes back to stock
Near Queens, NY 11360
Kenny G
Job Details:
02/14/2019
DRYER WHIRLPOOL WGD5500SQ0
Thermal fuse installed job completed.
Near Brooklyn, NY 11208
Kage M
Job Details:
02/14/2019
REFRIGERATOR WHIRLPOOL WRF560EHZ00
Customer concern was the water pressure at the dispense checked and found a bad water filter advise customer to replace the water filter no repairs to be done at this time
Near New York, NY 10016
Eddy P.
Job Details:
02/14/2019
DRYER EL WHIRLPOOL n/a
Unit is going to need a new filter for the lint inside the dryer duct is disconnected and fully black kid that reinstall dock for customer customer has to make it accessible to reconnect the dock unit is working fine; ordrng 1 W10828351 (appliance cover-canv) and 1 W10828351 (appliance cover-canv)
Near Brooklyn, NY 11236
Kage M
Job Details:
02/14/2019
REFRIGERATOR WHIRLPOOL WRT104TFDT01
"Checked and found the unit uneven casing a gap in the refrig gasket tried adjusting the legs to the best of my ability still has a slight gap, notice floor is uneven nothing further can be done"
Near New York, NY 10075
Eddy P.
Job Details:
02/14/2019
LAUNDRY WHIRLPOOL WFW92HEFC0
917-544-7544. Please call this number as primary need four count cus of space. And men dryer is on top. Rotor screw has broken of a second time; ordrng 1 W10870751 (stator) and 1 W10901175 (tub-outer) and 1 W11253212 (SCREW) and 1 WPW10253476 (screw) and 1 WPW10544980 (rotor)
Near Brooklyn, NY 11236
Kage M
Job Details:
02/14/2019
REFRIG/FREEZER WHIRLPOOL KFIV29PCMS02
Installed the parts and left the unit working as designed
Near New York, NY 10025
Eddy P.
Job Details:
02/14/2019
WASHER ADMIRAL n/a
Speed sensor error code coming on. Need pump and actuator ; ordrng 1 WPW10006355 (actuator) and 1 WPW10661045 (drain pump)
Near Brooklyn, NY 11217
Wayne D
Job Details:
02/14/2019
REFRIG/FREEZER WHIRLPOOL WRB119WFBM00
Replaced damper
Near Staten Island, NY 10306
Wayne D
Job Details:
02/14/2019
REFRIGERATOR BO KITCHEN AID KFC022EVBL5
"Icemaker was turned off, turned on and cycled all ok unit working as designed"
Near Staten Island, NY 10308
Wayne D
Job Details:
02/14/2019
REFIG/FREEZER WHIRLPOOL KSC23C8EYY03
Replaced thermistor and evap fan motor
Near Staten Island, NY 10314
Kyron G.
Job Details:
02/14/2019
REFRIG/FREEZER WHIRLPOOL WRF560SMYM05
states that shelf should be covered.
Near Staten Island, NY 10314
Wayne D
Job Details:
02/14/2019
REF T/M 21 CFFF MAYTAG MRT711SMFZ00
Adjusted freezer and fresh food gaskets
Near Brooklyn, NY 11208
Kage M
Job Details:
02/14/2019
RANGE WHIRLPOOL WFG505M0BS3
Checked and found a faulty spark module; ordrng 1 WPW10110523 (SPARK MODULE )
Near Rockaway, NJ 07866
Stan F
Job Details:
02/14/2019
DISHWASHER KITCHENAID KDPE334GPSO
Installed all parts order I’m the helper on this call .tested ok no leaks.
Near Brooklyn, NY 11212
Kage M
Job Details:
02/14/2019
REF T/M 18 CFFF WHIRLPOOL n/a
Checked and found a faulty control; ordrng 1 W11223729 (CONTROL)
Near Warren, NJ 07059
Stan F
Job Details:
02/14/2019
DISHWASHER JENN-AIR JDB8200AWS4
Found glass in drain pump remove glass drains ok now.
Near North Brunswick Township, NJ 08902
Stan F
Job Details:
02/14/2019
COOKTOP IKEA ICS655DS00
Installed part tested ok