Near Bronx, NY 10471
Jerel L
Job Details:
02/21/2019
REFRIGERATOR KITCHEN-AID KSSP42QTS00
Unit doesnt advance into diagnostic mode. Tested all compenents with techline. Board faulty; ordrng 1 W10789107
Near New York, NY 10005
Adrian R.
Job Details:
02/21/2019
ICE MAKER WHIRLPOOL GI15NDXZS2
"2/21/19 9:06: AR rspndd 2/20 WED, Replaced fan motor. Working as designed"
Near New York, NY 10025
Clem S.
Job Details:
02/21/2019
WASHER WHIRLPOOL CAE2743BQ0
Found unit off balance . Recalibrate unit test okay explain. Explain not to over load or to have balance load . Unit test okay
Near Brooklyn, NY 11204
Adrian R.
Job Details:
02/21/2019
REFRIG/FREEZER WHIRLPOOL WRT519SZDM02
ordrng w11223731/control (by FH)
Near Ridgewood, NJ 07450
Tim S
Job Details:
02/21/2019
WASHER WHIRLPOOL WFW9550WW00
Needs major tub repair.Customer replacing unit
Near Bernards, NJ 07920
Mike G.
Job Details:
02/21/2019
KITCHEN WHIRLPOOL JDTSS243GX
Adj door gasket
Near Staten Island, NY 10314
Kyron G.
Job Details:
02/21/2019
WASHER WHIRLPOOL MVWB835DW1
"2/21/19 8:52: KY rspndd 2/20 WED, Sock stuck in pump. Repaired drain pump. Unit checks ok."
Near Flemington, NJ 08822
Mike G.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL KRFF305ESS
Compressor making high pitch noise ; ordrng 1 W10507884 (compressor)
Near New Rochelle, NY 10801
Edwin M.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRF535SWZ01
Unit tested ok advised cust to keep air vent cleared
Near Brooklyn, NY 11236
Kage M
Job Details:
02/21/2019
ICEMAKER WHIRLPOOL ED5NHAXNL01
Checked and found faulty control board; ordrng 1 2198597 (ICE MAKER) and 1 W10757851 (CONTROL BOARD )
Near Middletown, NJ 07737
Dennis B
Job Details:
02/21/2019
WASHER AMANA NTW4516FW2
Db customer needs to presort cloths unit is level no faults found will send video to tech line was sent to dx sr# 7724213784
Near Scotch Plains, NJ 07076
Mike G.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL MFC2061KES12
Compressor no good evp has a blocked in only getting frost pattern on first coils that is it nothing else part number compressor w10160407. 632.83. Evap number12002041 348.38 labor 695.00 Freon 75.00 and tax. Customer going to buy new unit
Near Monroe Township, NJ 08831
Dennis B
Job Details:
02/21/2019
COOKTOP IKEA ICI500XB01
Db f47 fault as per Technical Service Pointer #: W10556232 A module is needed ; ordrng 1 W10857230 (MODULE )
Near Newark, NJ 07107
Lewis G.
Job Details:
02/21/2019
WASHER WHIRLPOOL MVWX655DW1
Reference # 7724213530. F0E0 means no error codes ran for diagnostics with tech-support no error codes detected no defects found with unit customer education unit working as it should
Near Woodbridge Township, NJ 07067
Roberto C
Job Details:
02/21/2019
DRYER WHIRLPOOL MGD5500FC1
Reset control clean up dryer blower test ok
Near Linden, NJ 07036
Mike G.
Job Details:
02/21/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Panel damaged ; ordrng 1 W11087377 (panel)
Near Staten Island, NY 10305
Wayne D
Job Details:
02/21/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM00
Cleaned and defrosted drain
Near Mount Olive Township, NJ 07828
Clayton G.
Job Details:
02/21/2019
DRYER WHIRLPOOL WGD85HEFW1
Clean blower wheel of Lint causing vibration titan rear vent also had vibration. Unit test OK
Near New York, NY 10040
Clem S.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05
Found worn broken door panel in hinge area . Customer decline part ; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10397055 (bracket) and 1 WPW10470155 (cam-door)
Near Scarsdale, NY 10583
Edwin M.
Job Details:
02/21/2019
72" BM KITCHENAID KRFC302ESS00
Adjusted mullion. Unit tested ok
Near Queens, NY 11417
Paul T
Job Details:
02/21/2019
OVEN WHIRLPOOL WFG505M0BS3
"Checked unit, found valve not operating and also control not responding correctly, will order.; ordrng 1 W11126814 (CONTROL ) and 1 WP98014893 (VALVE)"
Near Englewood, NJ 07631
Keyel H
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB00
Unit is operating normal instruct customer on how food should be stored in fresh food section.
Near Queens, NY 11362
Kenny G
Job Details:
02/21/2019
REFRIG/FREEZER KITCHENAID KTLA19EMSS00
Found Defrost issue. Needs two parts to solve. Total 357.77; ordrng 1 wp2252153 (timer) and 1 2221677 (defrost thermostat)
Near Rahway, NJ 07065
Mike G.
Job Details:
02/21/2019
WASHER MAYTAG MVWX655DW1
Reset control board working fine
Near New Rochelle, NY 10804
Edwin M.
Job Details:
02/21/2019
ICEMAKER WHIRLPOOL KRSC503ESS01
Adjusted ice maker coupler
Near North Arlington, NJ 07031
Lewis G.
Job Details:
02/21/2019
OVEN GAS WHIRLPOOL CMO WFG540H0ES1
"Looked at unit while I was looking at microwave on ticket number 763789...Please review pictures that were taken on this ticket for oven,... customer is calling whirlpool to see about an authorization number I did advise the customer that it’s out of warranty and will be responsible for payment. Spoke to tech support regarding the moisture in glass. Per tech support, this is due to the weather being cold and then hot inside causining moisture. Unit is working properly. Reference # 7724209845.... if no one authorization given will collect once I do the repair on the microwave on ticket # 763789"
Near Knoxville, TN 37922
Tim S
Job Details:
02/21/2019
RANGE KITCHEN AID KSGG700EBS1
Removed child lock
Near Stroudsburg, PA 18360
Jose R
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02
Install main harness..tested ok
Near Tenafly, NJ 07670
Gabino P
Job Details:
02/21/2019
DRYER WHIRLPOOL WGD8600YW1
Reset main computer check working is ok
Near Manalapan Township, NJ 07726
Vincent D
Job Details:
02/21/2019
WASHER AMANA NTW4516FW2
Vd found lid bent so it could not close fully readjusted lid and door latch tested
Near Chester, NJ 07930
Efrain R.
Job Details:
02/21/2019
REFRIGERATOR JENN AIR JFC2290REP00
Adjust dr to retrack at mullion .ok
Near Woodcliff Lake, NJ 07677
Stoyan S
Job Details:
02/21/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Bad cntrl panel and missing clip order new; ordrng 2 W10815836 (clip)s and 1 WPW10733627 (console)
Near Metuchen, NJ 08840
Jason T
Job Details:
02/18/2019
REFRIGERATOR MAYTAG MBF2258FEW00
"Made checks” leveled refrigerator” unable to verify noise at this time, instructed customer..."
Near Union, NJ 07083
Arden D.
Job Details:
02/18/2019
M/W OTR WHIRLPOOL WMH32519HV1
AD. Replaced defective switch service kit. Unit tested ok.
Near Brooklyn, NY 11230
Paul D
Job Details:
02/18/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM00
Found no problem at this time customer leaving food in freezer to long getting freezer burn on food .
Near Colts Neck, NJ 07722
Brian H.
Job Details:
02/18/2019
OVEN KITCHENAID KEBC208KSS02
"control board relay contacts have become Melted and disconnected from control board in numerous spots (see photo).Replace Control 8301890, part discontinued and NLA.Called Whirlpool safety with diagnosis.Whirlpool replacing unit, diagnosis trip covered.SR# 7724172121"
Near Middletown, NJ 07748
Vincent D
Job Details:
02/18/2019
WASHER MAYTAG MVWB835DW0
Vd found impeller being seized cleared drain pump tested unit ran to specs collected trip 114.95 labor 90 tax total 218.53 paid in full by cc #
Near Jackson, NJ 08527
Matt S.
Job Details:
02/18/2019
OVEN WHIRLPOOL KDRP767RSS01
Installed new control and cancel switch. After further issue and trouble shooting. Corrected and working properly. Collected labor 95.97 cc
Near Mahwah, NJ 07430
Tim S
Job Details:
02/18/2019
DISHWASHER KITCHENAID KUDS25SHBL1
Replaced defective touch pad
Near Haledon, NJ 07508
Lewis G.
Job Details:
02/18/2019
WASHER WHIRLPOOL WTW8500DW1
Referance # 7724182367 diagnosed unit with tech-support service managers does not have the proper information tech-support was explaining the lost of a lot of material but all the testing done with tech-support everything passed no defects found with unit
Near Wayne, NJ 07470
Lewis G.
Job Details:
02/18/2019
WASHER WHIRLPOOL WTW6600SW2
Replaced for damper sharp assemblies on machine Graham is a lot tighter very loose with all damper shocks on
Near Livingston, NJ 07039
Lewis G.
Job Details:
02/18/2019
RANGE JENNN-AIR JGS1450FPO
Replaced board tested unit everything working as it should
Near Bernards, NJ 07920
Roberto M.
Job Details:
02/18/2019
WASHER WHIRLPOOL WTW8000DW3
Rplc part test...
Near Far Hills, NJ 07931
Roberto M.
Job Details:
02/18/2019
DRYER WHIRLPOOL WED7990FW0
Rpls part and clean housing test ok..
Near Highlands, NJ 07732
Brian H.
Job Details:
02/18/2019
OVEN MAYTAG MGR6600FZ0
Diagnosed broken active hinge (see photo). Order active hinge and passive hinge.; ordrng 1 WPW10299224 (HINGE) and 1 WPW10299227 (HINGE)
Near Bridgewater, NJ 08807
Roberto M.
Job Details:
02/18/2019
DRYER WHIRLPOOL WGD85HEFC1
I clean blower test ok...
Near Piscataway Township, NJ 08854
Roberto M.
Job Details:
02/18/2019
WASHER WHIRLPOOL WTW4616FW2
I cleared out pump and rest computer test ok....
Near Edison, NJ 08817
Roberto M.
Job Details:
02/18/2019
WASHER WHIRLPOOL WTW4816FW2
cleaned debris from pump and reset computer test ok...
Near North Brunswick Township, NJ 08902
Roberto M.
Job Details:
02/18/2019
LAUNDRY WHIRLPOOL WGT4027EW0
The dryer is badly damaged they caught fire and I called Whirlpool to see if they were going to pay at least for the parts and I say no that the warranty does not cover anything ref#77241666028
Near Cranford, NJ 07016
Felipe T.
Job Details:
02/18/2019
OVEN JENN-AIR JJW2430DP02
Replaced defective convection fan motor
Near Wayne, NJ 07470
Lewis G.
Job Details:
02/18/2019
REFRIGERATOR KITCHEN-AID KSSS42FJW00
Reference # 7724183033... diagnosing the unit the freezer compartment and evaporator fan was working but the evaporator was completely frozen over defrost it is much is I could need defrost temperature sensor which I did not have in the truck...#2006755; ordrng 1 2006755 (defrost bimetal)/ part NLA/ crossed number to 4387490
Near Chatham, NJ 07928
Jason T
Job Details:
02/18/2019
REFRIG/FREEZER JENN-AIR JFFCC72EFP00
"Replaced defective cover assembly, tested ok..."
Near Jersey City, NJ 07305
Keyel H
Job Details:
02/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02
Ice was stock on teeth of ice maker restricting cycle defrost ice cycled ok.
Near Lincoln Park, NJ 07035
Lewis G.
Job Details:
02/18/2019
D/WASHER UNDCTR WHIRLPOOL WDT920SADM
"Put unit on diagnostic mode!,noise from the drain pump assembly need to order a new drain pump part number W10348269 please revise customer phone number973-809-3262; ordrng 1 W10348269 (pump,dran)"
Near Union City, NJ 07087
Keyel H
Job Details:
02/18/2019
REFRIGERATOR KITCHENAID KBFA25ERSS01
Install part check ok.
Near North Bergen, NJ 07047
Keyel H
Job Details:
02/18/2019
REFRIG/FREEZER WHIRLPOOL WZF34X18DW00
Leak in seal system found oil on suction line Install parts install parts pull vacuum charge frost pattern check ok.
Near West Caldwell, NJ 07006
Lewis G.
Job Details:
02/18/2019
D/WASHER UNDCTR WHIRLPOOL WDT750SAHZ
"6,...4,...error code. 3 error code still receiving his era codes changed and drain pump assembly was a drain pump issue but 64 seats water inlet valve which is working fine and for error code is the flu which I’ve checked and it’s clear of the break call tech-support however on hold for 20 minutes Thermister needed or owi sensor...# 7724187439; ordrng 1 W10723295 (sensor)"
Near Closter, NJ 07624
Keyel H
Job Details:
02/18/2019
REF BOT/MT 26CF JENN-AIR JFX2897DRP02
Install parts that was order.
Near New York, NY 10025
Clem S.
Job Details:
02/18/2019
DISHWASHER KITCHENAID KDFE104DBL0
"Object trapped in sump and stuck control. Reset control and remove object from sump ,test okay ; Job Cmpltd"
Near New York, NY 10023
Clem S.
Job Details:
02/18/2019
REF T/M 10 CF WHIRLPOOL WRT111SFDW03
"Replaced evap motor and unclogged drain ,test okay"
Near New York, NY 10001
Clem S.
Job Details:
02/18/2019
REFRIGERATOR KITCHENAID KSF26C4XYY3
"Replaced parts,test okay"
Near New York, NY 10001
Clem S.
Job Details:
02/18/2019
REFRIG/FREEZER JENN AIR JGS8750ADW
"Replaced weak bake ignitor and adjust warp liner ,test okay ; used 1 12400035 (igniter) from stock"
Near New York, NY 10011
Clem S.
Job Details:
02/18/2019
REFRIGERATOR JENN-AIR JCD2389GES
"Replaced defective condenser fan motor ,test okay ; used 1 833697 (cond fan motor) from stock"
Near New York, NY 10128
Damian T.
Job Details:
02/18/2019
DISHWASHER WHIRLPOOL WDF520PADW7
Checked and found unit has a defective wash motor. Client only paying for diagnostics at this time and will call back if she needs repairs completed.
Near New York, NY 10021
Damian T.
Job Details:
02/18/2019
ICE MAKER KITCHEN AID KUIC18PNXS2
Checked and found unit working as designed. Serviced clogged condenser coil and unit ok.
Near New York, NY 10022
Damian T.
Job Details:
02/18/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Replaced sump+motor assembly, lower rack wheel carriers, cleared debris from inlet valve screen, rechecked functions and unit tested ok."
Near New York, NY 10017
Damian T.
Job Details:
02/18/2019
REFRIG/FREEZER KITCHEN AID KDDC24CVS00
Replaced freezer evaporator motor. Unit ok.
Near Brooklyn, NY 11229
Enerve B.
Job Details:
02/18/2019
OVEN WHIRLPOOL WFG505M0BS3
"2/18/19 9:36: EB rspndd 2/15 FRI, Found the failure of the right front surface burner. Repaired the right front burner valve. Instructed customer."
Near Brooklyn, NY 11229
Enerve B.
Job Details:
02/18/2019
REFRIGERATOR WHIRLPOOL JCD2389GEW
"2/18/19 9:36: EB rspndd 2/15 FRI, Installed heater and control board. Unit tested ok."
Near Brooklyn, NY 11224
Enerve B.
Job Details:
02/18/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01
control temp too low (32 degrees) Resetted the temp control at the reccommended point. Unit tested ok.
Near Robbinsville, NJ 08691
Trevor B
Job Details:
02/18/2019
WASHER WHIRLPOOL MVWB765FW2
TB- Installed new gearcase. Tests good.
Near Westfield, NJ 07090
Karl G
Job Details:
02/18/2019
KITCHEN WHIRLPOOL JMW2430DP02
"Kg 2/15 installed control board, panel and appliance manager. Tested unit through heating. Oven heating and operating as designed"
Near Jackson, NJ 08527
Eric P.
Job Details:
02/18/2019
DRYER MAYTAG MGDB835DW
"Ep- found unit had F4E3( restricted airflow) error code, ran three cycle test on timed dry-142° internally when connected and 159° /Cleared lint from blower wheel and housing./. Customer has stated the vent line was cleaned professionally prior to installation. Machine functions as designed, airflow issue"
Near New York, NY 10011
Clem S.
Job Details:
02/18/2019
MICROWAVE KITCHENAID KBHS179SSS06
"Broken drive ,order part; ordrng 1 WPW10776938 (shaft-turn)"
Near Jackson, NJ 08527
Eric P.
Job Details:
02/18/2019
COOKTOP WHIRLPOOL WFC310S0EW3
"Ep-unit is working properly, burners cycle properly. Explained lower incoming voltage will extent boil/cook times, reason for the limiters and testing parameters-2 1/2qts of water to boil 17-21minutes with lid is correct. Also that dual-zone element will engage entire element but will still cycle the same way"
Near Jackson, NJ 08527
Eric P.
Job Details:
02/18/2019
RANGE WHIRLPOOL WFG525S0HS1
"Ep-re-connected supply line and tested unit. Found no signs of gas leak in unit-removed rear panels and burner caps, tested at valves. Small hit when scanning supply line. Advised customer to replace with a new coated supply line."
Near Westfield, NJ 07090
Felipe T.
Job Details:
02/18/2019
KITCHEN WHIRLPOOL JMW2430DP02
Helper complete
Near Nutley, NJ 07110
Felipe T.
Job Details:
02/18/2019
DISHWASHER KITCHENAID KDTE334GPS0
Replaced defective control board
Near Jersey City, NJ 07302
Felipe T.
Job Details:
02/18/2019
DISHWASHER KITCHENAID KDTM384ESS2
"Replaced defective adjuster clip and adjuster ; used 1 W10546503 (ADJUSTER), and 1 WPW10250160 (CLIP ADJUSTER ) from stock"
Near New York, NY 10017
Damian T.
Job Details:
02/18/2019
REFRIGERATOR JENN-AIR JFC2089WEM4
"Checked and found unit has a defective damper control, torn door gaskets and broken mullion. ; ordrng 2 W10571956 (gasket-fip)s and 1 WP12722803AP (rail-mulln) and 1 WPW10594329 (control)"
Near Hoboken, NJ 07030
Felipe T.
Job Details:
02/18/2019
M/W OTR KITCHENAID KHMS155LSS4
Unit needs grill vent replaced. Customer declined estimate
Near Mount Vernon, NY 10550
Jerel L
Job Details:
02/18/2019
REFRIGERATOR AMANA ART318FFDS03
Found board faulty. Installed TS board. Compressor kicked on and fans. Instruct to allow 24-48 hours for proper cooling operation.; used 1 WPW10643378 (CONTROL) from stock
Near Bronx, NY 10475
Jerel L
Job Details:
02/18/2019
REF BOT/MT 19CF KITCHEN-AID n/a
"Instruct cust of glide operation, customer will learn to live with glides. Unit checked ok"
Near Freehold, NJ 07728
Vincent D
Job Details:
02/18/2019
OVEN WHIRLPOOL WFG540H0ES1
Vd installed part tested unit ran to specs
Near Allendale, NJ 07401
Stoyan S
Job Details:
02/18/2019
MICROWAVE WHIRLPOOL KEMC308KBL04
Find broken wire Replace it test unit works as designed
Near Fair Lawn, NJ 07410
Stoyan S
Job Details:
02/18/2019
RANGE JENN-AIR JGRP536WP02
Replace defective spk module Test it all op ok; used 1 W10511278 (MODULE) from stock
Near Allendale, NJ 07401
Tim S
Job Details:
02/18/2019
MICROWAVE WHIRLPOOL KEMC308KBL04
Assisted on repair
Near Midland Park, NJ 07432
Tim S
Job Details:
02/18/2019
RANGE WHIRLPOOL WFE505W0HZ0
Temp off by 25 low also replaced defective Erc & socket
Near Oakland, NJ 07436
Tim S
Job Details:
02/18/2019
DISHWASHER KITCHENAID KDFE104HPS0
1-2 software fault. Rebooted control If fails new control w11305303 will need to be replaced
Near Oakland, NJ 07436
Tim S
Job Details:
02/18/2019
DOUBLE WALL OVEN KITCHEN AID KEBS279BSS00
Instructed customer on when reset temps To cancel & reset
Near Fair Lawn, NJ 07410
Tim S
Job Details:
02/18/2019
WALL OVEN KITCHENAID KOSE500ESS03
Tighten rt side screw ok. Also checked refrigerator Krfc302ess00/k90223554. Also instructed on opening & closing refrigerator doors
Near Township of Washington, NJ 07676
Tim S
Job Details:
02/18/2019
RANGE KITCHENAID KSGB900ESS2
Reversed caps on the front burners
Near Asbury Park, NJ 07712
Chris H.
Job Details:
02/18/2019
WASHER WHIRLPOOL WDT720PADM2
"CH - customer states that unit was filling but not washing. Ran unit upon arrival, unit fills, circulates, and drains normally. Wash motor is working as designed. Put unit into diagnostics - no stored error codes. Large amount of suds found in bottom of tub. Advised customer to use veg oil trick to remove suds and then run a clean cycle with affresh to resolve. No other functional issues found at this time"
Near Holmdel, NJ 07733
Brian H.
Job Details:
02/18/2019
WASHER WHIRLPOOL WTW7000DW0
machine diagnostics indicates F6E2 control malfunction. Verified UI and mechanical parts are functioning.Order new control W10812423; ordrng 1 W10812423 (CONTROL)
Near Princeton, NJ 08540
Robert D
Job Details:
02/18/2019
DISHWASHER WHIRLPOOL WDF550SAFS0
Replaced dispenser assm. No further issue.
Near Oakland, NJ 07436
Stoyan S
Job Details:
02/18/2019
OVEN JENN-AIR JJW2830WP02
Unresponsive cntrl panel Order new; ordrng 1 W10617330 (panl-cntrl)
Near Brooklyn, NY 11204
Paul D
Job Details:
02/18/2019
DISHWASHER WHIRLPOOL MDB8989SHZ0
Found water temp at 100 degrees advised customer to raise temp .customer unhappy with product .
Near Englewood, NJ 07631
Stoyan S
Job Details:
02/18/2019
RANGE JENNAIR JGS1450FS0
Broken valve surface Order new; ordrng 1 W11163975 (VALVE )
Near Upper Saddle River, NJ 07458
Tim S
Job Details:
02/18/2019
REFRIGERATOR JENN-AIR JF36NXFXDEE01
Replaced new bail arm
Near Millburn, NJ 07078
Keyel H
Job Details:
02/18/2019
REFRIG/FREEZER KITCHEN AID KDDO24CVX00
"Short on wire harness replace part operating normal. Customer said previous tech charged her 364.91, witch do not show on receipt."