Near South Amboy, NJ 08879
Dennis B
Job Details:
01/03/2019
KITCHEN WHIRLPOOL WDT720PADM3
Db tested unit unit ran to specs unit did fill every time unit did have suds cleared suds
Near Green Township, NJ 07821
Ken K
Job Details:
01/03/2019
REFRIGERATOR WHILPOOL WRV986FDEM01
"Checked unit not making ice in lower IM, found water line frozen due to broken wire on fill line heater, ordered same; ordrng 1 W11238340 (FILL TUBE)"
Near Brooklyn, NY 11228
Paul D
Job Details:
01/03/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Installed new wash motor assy; retested cycles; now unit working ok
Near Jackson, NJ 08527
Vincent D
Job Details:
01/03/2019
DISHWASHER WHIRLPOOL WDF320PADW1
Vd found seal torn unit needs seal (WPW10524469) ; ordrng 1 WPW10524469 (SEAL)
Near New York, NY 10024
Clem S.
Job Details:
01/03/2019
DISHWASHER WHIRLPOOL WDF518SAAW
"Found clogged spray arm and bolt trapped in sump . Unclogged spray arm and remove bolt in sump, unit test okay ; Job Cmpltd"
Near Leonia, NJ 07605
Keyel H
Job Details:
01/03/2019
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01
frost build up on evap Force unit into defrost heater respond order parts needed.; ordrng 1 W10316760 (thermistor) and 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Near White Plains, NY 10605
Wayne D
Job Details:
01/03/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03
"Sr# 7723817873 installed ice maker door and defrosted fill tube, rechecked functions; now working ok; checked ok; Job Cmpltd"
Near Scotch Plains, NJ 07076
Moses D
Job Details:
01/03/2019
OVEN JENN-AIR JJW2830WS02
Took door apart so customer can clean.
Near Brooklyn, NY 11205
Damion M.
Job Details:
01/03/2019
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00
ordrng w10873791/icemaker and w11089236/elec control (by SX)
Near Hanover, NJ 07981
Frank G.
Job Details:
01/03/2019
WASHER MAYTAG MVWB765FW3
Replaced latch assembly and checked...also recalibrated machine
Near Morristown, NJ 07960
Frank G.
Job Details:
01/03/2019
WASHER WHIRLPOOL WFW94HEAW0
Ran diagnostics...unit checked out ok....clean out door bellow so it would drain
Near New York, NY 10026
Kenly S
Job Details:
01/03/2019
RANGE WHIRLPOOL KGRS202BSS1
installed parts
Near New York, NY 10028
Eddy P.
Job Details:
01/03/2019
WASHER MAYTAG MVWC565FW0
Unit needs new door latch and pulley assembly will be back Tuesday for the; ordrng 1 W10721967 (drive pulley) and 1 W10838613 (lid lock assembly)
Near Brooklyn, NY 11228
Enerve B.
Job Details:
01/03/2019
REFRIG/FREEZER JENNAIR JFC2290RTB00
ordrng w10435971/gasket (by SX)
Near Bloomfield, NJ 07003
Jesse F
Job Details:
01/03/2019
REFRIGERATOR BO WHIRLPOOL WRF540CWBM01
Replaced defective light/interlock switch...tested ok ; used 1 12002646 (LIGHT SWITCH KIT) from stock
Near Bedminster Township, NJ 07921
Mike G.
Job Details:
01/03/2019
WASHER WHIRLPOOL WFW9400SUOO
Bellow front has no clam to hold bellow in place; ordrng 1 W10902779 (RING )
Near Flemington, NJ 08822
Ken K
Job Details:
01/03/2019
REFRIG/FREEZER KITCHENAID KFIS29BBMS00
Replaced draw control due to not working
Near New York, NY 10026
Kenly S
Job Details:
01/03/2019
M/W OTR KITCHENAID KHMS2040BSS-0
check and I found that the boar control is also damaged; ordrng 1 WPW10250238 (CNTRL-ELE)
Near Bloomingdale, NJ 07403
Efrain R.
Job Details:
01/03/2019
WASHER WHIRLPOOL WFW9400SWOO
Not recv. Wp85400282. Replace flow meter working ok
Near Brooklyn, NY 11219
Peter B.
Job Details:
01/03/2019
WASHER WHIRLPOOL WFW75HEFW0
"Check over found drain issues house sewer pipe need a vent break water coming back up ,need a plumber to correct.plus using too much soap."
Near Brooklyn, NY 11211
Peter B.
Job Details:
01/03/2019
WASHER WHIRLPOOL WTW5000DW1
Check over found unit out of sequencing recalibrate tested functions fine
Near Queens, NY 11354
Peter B.
Job Details:
01/03/2019
WASHER MAYTAG MVWX655DW1
"Check over found washing out of sequencing,recalibrate tested functions fine"
Near Toms River, NJ 08755
Matt S.
Job Details:
01/03/2019
FREEZER WHIRLPOOL WRT511SZDB00
Ordering defrost control. WPW10352689; ordrng 1 WPW10352689
Near Tenafly, NJ 07670
Efrain R.
Job Details:
01/03/2019
WASHER WHIRLPOOL WTW50000DW2
Replace control and reset
Near Teaneck, NJ 07666
Gabino P
Job Details:
01/03/2019
WSH FRT/LOAD WHIRLPOOL n/a
Found code f7e9 f7e2 f8e3 f5e2 Need 2CCT 2 man ; ordrng 1 W11032117 (cntrl-elec) and 1 W11253212 (SCREW ) and 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) and 1 WPW10544980 (rotor) and 1 WPW10657810 (stator)
Near Clifton, NJ 07011
Efrain R.
Job Details:
01/03/2019
DRYER WHIRLPOOL WGD4815EW2
Ran unit with clothes and with out normal working condition of unit
Near Paterson, NJ 07522
Efrain R.
Job Details:
01/03/2019
REFRIG/FREEZER WHIRLPOOL 25331612100
"1/2/19 12:55: ER there 1/2 WED, 12:26 to 12:43,This is an old Sears model refrigerator/ Model # doesnt match model # in tablet . Mgr karin 240-305-5694"
Near Stafford Township, NJ 08050
Marc C
Job Details:
01/03/2019
DRYER WHIRLPOOL TGDX640PQ1
Installed timer and thermal fuse tested unit ok
Near Englewood, NJ 07631
Keyel H
Job Details:
01/03/2019
REFRIGERATOR KITCHENAID KSSC48FTS20
Adjust legs on unit check ok.
Near Teaneck, NJ 07666
Keyel H
Job Details:
01/03/2019
REFRIG KITCHEN AID KBSN608ESS01
"Adjust legs on unit shelves on fresh food door was not in all the way causing the door to not close all the way, install bottom grill."
Near Brooklyn, NY 11219
Peter B.
Job Details:
01/03/2019
DRYER WHIRLPOOL WGD92HEPW0
Check over need door seal and exhaust is clogged must be clean or replace.; ordrng 1 W11126230 (seal)
Near Red Bank, NJ 07701
Eric P.
Job Details:
01/03/2019
REFRIG/FREEZER KITCHENAID KRFF300ESS01
Ep-unit had massive ice block in f/c-cleared. Tested ice maker for fill-good. Nothing thru dispenser. Ordering (1) WPW10279866 valve-inlt; ordrng 1 WPW10279866 (VALVE-INLT)
Near Beach Haven, NJ 08008
Marc C
Job Details:
01/03/2019
REFRIGERATOR JENN-AIR JFI2089WES0
Power surge. Damaged front boards; ordrng 1 W10310240 (MAIN BOARD) and 1 W10708780 (INTERFACE)
Near Morristown, NJ 07960
Ken K
Job Details:
01/03/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00
"1/3/19 12:18: KZ rspndd 1/2 WED, ADJUSTED FLANGE AROUND DISPENSER/ CHECKED OK."
Near New York, NY 10128
Eddy P.
Job Details:
01/03/2019
WASHER WHIRLPOOL MLE2000AYW
Replace dryer baffles ran test unit is working OK returning back 2 baffle
Near Brooklyn, NY 11212
Kage M
Job Details:
01/03/2019
WASHER MAYTAG MVWC416FW1
Installed parts needed and left the unit working as designed
Near New York, NY 10021
Eddy P.
Job Details:
01/03/2019
DRYER WHIRLPOOL WED9290FC0
Installed parts ordered unit is working OK
Near New York, NY 10023
Clem S.
Job Details:
01/03/2019
D/WASHER UNDCTR KITCHEN-AID KUDE70FXPA3
Unit also broke control housing .order part ; ordrng 1 W10473197 (cntrl-elec)
Near New York, NY 10036
Eddy P.
Job Details:
01/03/2019
DRYER WHIRLPOOL WED9290FW0
Customer has to get bill over from the office this unit is in a hotel ran test unit needs new element customer ordered element from online retailer will call us back if they need further repairs on this. Needs to get billed for the trip charge of one 139.95+ tax
Near Brooklyn, NY 11224
Enerve B.
Job Details:
01/03/2019
DISHWASHER MAYTAG MDB4949SDZ0
"Reinstalled the drain line and repaired the harness., Job Cmpltd. (by SX)"
Near Oradell, NJ 07649
Keyel H
Job Details:
01/03/2019
REFRIGERATOR JENN-AIR JFX2897DRP02
Defective light in freezer order parts needed.; ordrng 1 W10830288 (cntrl-elec) and 1 W11126053 (module)
Near Lacey Township, NJ 08731
Marc C
Job Details:
01/03/2019
OVEN WHIRLPOOL WFG525S0HS0
Installed light socket tested unit ok
Near Mendham, NJ 07945
Ken K
Job Details:
01/03/2019
REFRIG/FREEZER KITCHEN AID KSCS25FKSS02
Installed water valve unit still needs ice maker installed ; ordrng 1 4317943 (ICE MAKER) and 1 WP2203024 (TUBE )
Near Neptune City, NJ 07753
Chris H.
Job Details:
01/03/2019
OVEN WHIRLPOOL WFG320M0BW2
CH - installed new control and ignitor - tests good
Near Seaside Park, NJ 08752
Tyler S
Job Details:
01/03/2019
DISHWASHER KITCHENAID WDT970SAHZ0
"Wash motor won’t start, F4E3 error. New sump needed. ; ordrng 1 W11087376 (PUMP&MOTOR)"
Near Aberdeen Township, NJ 07747
Brian H.
Job Details:
01/03/2019
RANGE WHIRLPOOL WFG515S0ES1
Replaced temp sensor and control board. Unit working ok.
Near Fair Haven, NJ 07704
Eric P.
Job Details:
01/03/2019
M/W OTR KITCHENAID KMHS120ESS5
"Ep-unit has failed heat,tested water @2min. Ordering (1) W11256462 diode, (1) W10850446 capactr-mg, (1) W10818686 magnetron, (1) 2nd man, (1) extra time. Magnetron from truck can be used if needed; ordrng 1 W10818686 (MAGNETRON) and 1 W10850446 (CAPACITR-MG) and 1 W11256462 (DIODE)"
Near Marlboro Township, NJ 07746
Brian H.
Job Details:
01/03/2019
KITCHEN KITCHENAID KUDS01FLSS1
Diagnosed:dishwasher control board/ Heater kit 8194200 $234.32Hinge spring (x2) WP8270182 $22.35eaParts $279.02Labor. $75.00Total Estimate $354.02 plus taxCustomer buying new
Near Brooklyn, NY 11249
Damion M.
Job Details:
01/03/2019
DISHWASHER KITCHEN AID KUDS30IXWH6
"Removed and instructed customer, Unit checked ok and was left working as designed."
Near Brooklyn, NY 11201
Damion M.
Job Details:
01/03/2019
OVEN KITCHENAID KOST100ESS01
Unit tested ok.
Near Newark, NJ 07106
Jesse F
Job Details:
01/03/2019
RESIDENTIAL REFR WHIRLPOOL WRF560SEYM05
R/s refrigerator door defective/door collapsed @ bottom where lower hinge is inserted(see picture on SD-Mobile). O&I parts...; ordrng 1 LW10413519 (dor-fip ms) and 2 WP681249 (screw)s and 1 WPW10397055 (bracket) and 1 WPW10470155 (cam-door) and 1 WPW10481433 (nameplate)
Near Brooklyn, NY 11203
Kage M
Job Details:
01/03/2019
REF T/M 16 CFFF WHIRLPOOL WRT316SFDW01
"Installed in the freezer door that was sent to the customers house; checked functions; now unit working as designed; used 1 LA10657164 (FREEZER DOOR WHITE ) from stock, Job Cmpltd"
Near Brooklyn, NY 11210
Kage M
Job Details:
01/03/2019
OVEN KITCHENAID KODE500ESS02
"checked unit; tried resetting control bd; sabbath mode was not activating, spoke to tech line and went through the proper steps to activate sabbath; tested ops; now everything working as designed. unit is working as designed now; Job Cmpltd"
Near Yonkers, NY 10710
Edwin M.
Job Details:
01/03/2019
REFRIG/FREEZER WHIRLPOOL GI0FSAXVY010
Replaced filter on fridge
Near Toms River, NJ 08755
Matt S.
Job Details:
01/03/2019
DRYER WHIRLPOOL WGD4815EW2
Has a vent blockage. Must have a dryer vent cleaning contractor clean out the duct work in all the apts every year minimum. Possible fire hazard.
Near New York, NY 10025
Kenly S
Job Details:
01/03/2019
RANGE - GAS KITCHENAID KGSS907SSS01
installed parts
Near Allendale, NJ 07401
Sam C
Job Details:
01/03/2019
REFRIG/FREEZER WHIRLPOOL KRSC503ESS01
Defrosted ice installed new ice maker
Near Queens, NY 11005
Kenny G
Job Details:
01/03/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS01
Completed install
Near Neptune City, NJ 07753
Chris H.
Job Details:
01/03/2019
DRYER WHIRLPOOL MDG8600AWQ
CH - unit is igniting and heating normally. Temps setting on 4way options switch is stuck in extra low temp. Unit needs new switch {33002415}; ordrng 1 33002415 (SWITCH)
Near Bronx, NY 10469
Wayne D
Job Details:
01/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00
Replaced compressor and filter dryer; used 1 876764 (VALVE) from stock
Near Princeton, NJ 08540
Trevor B
Job Details:
01/03/2019
72" BM KITCHENAID KRFC302ESS00
"TB- Installed new freezer door, ice maker, and ice bin glides. Tests good."
Near Brooklyn, NY 11203
Kage M
Job Details:
01/03/2019
WASHER MAYTAG MVWB855DC3
Was able to get the unit into diagnostic on the return to find an error code of f5e1 f7e9; ordrng 1 W10810403 (LID LATCH )
Near Middletown, NJ 07737
Eric P.
Job Details:
01/03/2019
REFRIGERATOR JENN-AIR JFX2897DRP02
"Ep-unit had two cracks behind icemaker housing, caused by previous company. Removed insulation,cleaned surface and repaired with epoxy kit. Re-installed icemaker . Functions as designed"
Near Linden, NJ 07036
Moses D
Job Details:
01/03/2019
RAN EL S/I SC KITCHEN-AID KSEG700EBL0
Replaced control panel and harness. Tested ok
Near Bronx, NY 10465
Wayne D
Job Details:
01/03/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM02
"Dispencer leaking ordered parts, replace filter housing first; ordrng 1 W10844267 (housing) and 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"
Near Jackson, NJ 08527
Matt S.
Job Details:
01/03/2019
WASHER MAYTAG MVWB765FW2
No trouble codes present. Found agitator loose- reinstalled and secured agitator. Has tankless heater. Recommend using low temp he detergent. Also do a clean cycle with a cup of white vinegar only to remove detergent residue. Working as designed.
Near Brooklyn, NY 11201
Damion M.
Job Details:
01/03/2019
REF BOT/MT 19CF MAYTAG MFF2055FRZ00
restested unit and door is properly sealing; Job Cmpltd. (by SX)
Near Bronx, NY 10461
Wayne D
Job Details:
01/03/2019
REF S/S 25 CF WHIRLPOOL WRS325SDHZ00
checked unit; adjusted gasket to properly seal; checked for air leaks; now unit ok; Job Cmpltd
Near Alpine, NJ 07620
Gabino P
Job Details:
01/03/2019
DRYER WHIRLPOOL WED7990FW0
2CCT Need motor and main control making humming noises .; ordrng 1 W10724418 (capacitor) and 1 W11038309 (cntrl-elec) and 1 W11209428 (MOTOR )
Near Ridgewood, NJ 07450
Sam C
Job Details:
01/03/2019
REFRIGERATOR KITCHENAID KSSC48FMS00
Nobody on premises called again and waited x customer unit with ice buildup not defrosting failed on heater and bimetal CUSTOMER AVAILABLE AM ONLY; ordrng 1 WP2006751 (heater) and 1 WPW10225581 (bimetl-def)
Near Hasbrouck Heights, NJ 07604
Sam C
Job Details:
01/03/2019
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00
"Unit with noisy compressor,need to be check x leaks and flushed lines on return; ordrng 1 4387444 (evap repar) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
Near Newark, NJ 07105
Arden D.
Job Details:
01/03/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01
"AD. Checked unit, found floor not leveled. This is causing unit adjusting legs not to adjust high enough for door to close on its own. Unit is ok."
Near Middletown, NJ 07758
Eric P.
Job Details:
01/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Ep-unit has leak from body of inlet valve. Ordering (1) W10872255 valve-inlt; ordrng 1 W10872255 (VALVE-INLT)
Near Clark, NJ 07066
Moses D
Job Details:
01/03/2019
DISHWASHER KITCHENAID KUDS01ILBL6
"Made checks 7 code for heater checked heater circuit needs switch, handle broken, tabs for control panel broken and dispenser. Broken. Ordering part; ordrng 1 WP8269117 (HANDLE) and 2 WP8269209 (SWITCH)s and 1 WP8531245 (CONTROL PANEL) and 1 WP8558129 (DISSPENSER)"
Near New York, NY 10009
Eddy P.
Job Details:
01/03/2019
WASHER MAYTAG MVWP575GW0
Ran test could not find any issues with the washer did not find any water leaking
Near Westfield, NJ 07090
Jesse F
Job Details:
01/03/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00
Freezer door scratched. O&I parts...; ordrng 1 LW10798951 (dor-fip) and 1 WPW10481433 (nameplate)
Near Hillside, NJ 07205
Elmer A.
Job Details:
01/03/2019
WASHER WHIRLPOOL MAV7550AWQ
Installed motor checked operation ok.
Near Bedminster Township, NJ 07921
Mike G.
Job Details:
01/03/2019
D/WASHER UNDCTR KITCHEN-AID KUDS03FTSS2
Motor no good customer going to buy new unit
Near Alpine, NJ 07620
Gabino P
Job Details:
01/03/2019
WASHER WHIRPOOL WFW92HEFC
F8E1 f8e2 replace actuator use t/s p. And check ok.; used 1 WPW10352973 (
Near Lacey Township, NJ 08731
Marc C
Job Details:
01/03/2019
REFRIG JENN-AIR JFX2897DRP02
Installed shelf and left fresh food door sent to customer tested unit ok
Near Jersey City, NJ 07302
Aris S.
Job Details:
01/03/2019
WASHER WHIRLPOOL CAE2745FQ0
Need parts; ordrng 1 W11212745 (ACTUATOR ) and 1 W11227944 (CAP)
Near Phillipsburg, NJ 08865
Frank G.
Job Details:
01/03/2019
WASHER AMANA NTW4516FW3
Ran diagnostics and recalibration...put a load in and ran...unit ok...
Near Westfield, NJ 07090
Frank Z.
Job Details:
01/03/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
Evaporator fan motor thermistors and damper control replaced. I returned the electronic control because he was not needed to complete the repair . Tested ok
Near Brooklyn, NY 11215
Damion M.
Job Details:
01/03/2019
WASHER MAYTAG MHN30PDCWW0
Unit tested ok.
Near Bronx, NY 10456
Wayne D
Job Details:
01/03/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIDM00
"Cam gears worn, order parts; ordrng 1 W10781835 (cam-door) and 1 WPW10257203 (cam-door)"
Near Staten Island, NY 10306
Moses D
Job Details:
01/03/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Replaced door hinges. Tested ok
Near Cranford, NJ 07016
Jesse F
Job Details:
01/03/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05
Track broken. O&I part...; ordrng 1 WPW10468555 (track)
Near Berkeley Township, NJ 08721
Marc C
Job Details:
01/03/2019
DRYER WHIRLPOOL WGD8500DC4
Removed sock from blower housing tested unit ok
Near Stanhope, NJ 07874
Stan F
Job Details:
01/03/2019
COOKTOP MAYTAG MER6600FZ1
Installed main cook top ok.
Near Staten Island, NY 10304
Kyron G.
Job Details:
01/03/2019
DISHWASHER WHIRLPOOL WDF760SADM0
"ordrng 2 wpw10304408/dispensers, w10837306/adjuster assy, w10838949/adjuster assy, 2 w10803790/dual positioners, 2 wpw10267076/dispenser clips, wpw10348269/drain pump and w11158804/silver ware basket (by SX)"
Near Staten Island, NY 10309
Moses D
Job Details:
01/03/2019
GAS APPLIANCE WHIRLPOOL WEG750H0HZ0
"Customer having trouble connecting to wifi, spoke to connect team for a while and needed to head on because they were not having luck, and tech line said we don’t get involved with wifi"
Near Phillipsburg, NJ 08865
Frank G.
Job Details:
01/03/2019
WASHER MAYTAG MVWB835DW0
Overloading and unbalanced load error codes...ran diagnostics and recalibrated control...advised customer about proper loading procedure.
Near Berkeley Township, NJ 08721
Marc C
Job Details:
01/03/2019
DRYER MAYTAG MGDX655DW2
Tested unit vent found no vent hood and birds nest in vent causing poor air flow advized customer to have vent cleaning company clean vent
Near New York, NY 10024
Kenly S
Job Details:
01/03/2019
OVEN JENN-AIR JES1750FB0
checked unit; found control bd not responding; reset board; retested; now functions all ok; Job Cmpltd
Near Flemington, NJ 08822
Mike G.
Job Details:
01/03/2019
M/W OTR KITCHENAID KMHS120EBL1
Installed part working fine
Near Toms River, NJ 08757
Matt S.
Job Details:
01/03/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00
Fc temp 9 degrees. Has incomplete defrost issue. Checked heater and bi metal in diagnostics. Working properly. Bimetal stayed closed for 15 minutes. Ordering a new ui. Adc issue. Set to standard defrost at this time. W10861908; ordrng 1 W10861908 (cntrl-elec)
Near Flemington, NJ 08822
Mike G.
Job Details:
01/03/2019
WASHER MAYTAG MVWX655DW1
Cleared debris from drain pump. Also found. Hot water was off. Hot water back on unit working fine
Near Hoboken, NJ 07030
Aris S.
Job Details:
01/03/2019
REFRIG/FREEZER WHIRLPOOL ABB2221WEW1
"Check the compressor, the fan motor, the damper, unit is working normal at present time, problem is intermittent"
Near Teaneck, NJ 07666
Aris S.
Job Details:
01/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Install ice maker only, but different companies work on unit before, and service the seal system,( I call the office above it)"
Near Bayonne, NJ 07002
Aris S.
Job Details:
01/03/2019
DISHWASHER WHIRLPOOL WDF330PAHS2
"Run unit on service diagnostic, heater is turned on, problem I the water temp is too cool, ."