Near Mendham, NJ 07945
Ken K
Job Details:
12/21/2018
REFRIGERATOR JENNAIR JFX2597AEM3
"Checked unit not making ice, IM cycles but not filling; ordrng 1 W10882923 (ICE MAKER)"
Near Brooklyn, NY 11238
Damion M.
Job Details:
12/21/2018
DISHWASHER KITCHENAID n/a
"ordrng w11084331/control board, w11085683/sump & motor and 2 x/retainers (by SX)"
Near Jackson, NJ 08527
Chris H.
Job Details:
12/21/2018
DISHWASHER JENN-AIR JDB9000CWS2
CH - installed new spray arms - water circulation tests good. Customer complaint that unit is stopping mid-way through cycle. Found stored f7e1 error. Ohmed out heater circuit p4-3 to p4-4 - reads in range. Unit needs new control {W10854215}; ordrng 1 W10854215 (CONTROL)
Near New York, NY 10035
Eddy P.
Job Details:
12/21/2018
WASHER WHIRLPOOL WFW9290FW0
Hot water shut off due to the flood stop malfunctioning
Near Westfield, NJ 07090
Karl G
Job Details:
12/21/2018
REFRIG/FREEZER KITCHENAID KRFC300EWH01
Kg 12/20 checked unit found door gaskets ripped. Needs new gasket customer got auth# from MNF. Auth# sent to Office please attach to invoice; ordrng 1 W10443319 (gasket-fip) and 2 W10830189 (gasket-fip)s
Near Summit, NJ 07901
Karl G
Job Details:
12/21/2018
DRYER WHIRLPOOL WGD9750WW1
"Kg 12/20 checked unit found dryer extremely noisy during cycle. Replaced drum roller and pulley. Unit operating properly and heating as designed; used 1 279640 (idler pulley), and 1 WPW10314173 (ROLLERS) from stock"
Near South Plainfield, NJ 07080
Karl G
Job Details:
12/21/2018
WASHER WHIRLPOOL WTW8240YW0
Kg 12/20 checked unit found display showing F51 error code. Unit was not washing properly due to loose screw on motor/ rotor. Fastened rotor to proper position. Tested washer through cycle. Washer operating as designed
Near Woodbridge Township, NJ 08830
Karl G
Job Details:
12/21/2018
REFRIG/FREEZER WHIRLPOOL WRF990SLAM02
"Kg 12/20 installed gaskets, module and inverter. Lights turning on, gasket sealing properly. Unit operating as designed"
Near Metuchen, NJ 08840
Moses D
Job Details:
12/21/2018
RANGE KITCHENAID KSGB900ESS1
Made checks trim and knobs peeling. Ordering part; ordrng 4 W10872668 (KNOB)s and 1 W10872674 (KNOB) and 1 W11251351 (TRIM VENT)
Near Freehold, NJ 07728
Vincent D
Job Details:
12/21/2018
WASHER WHIRLPOOL LAT8226AAE
Vd found lid switch out of position and not engaging repositioned switch tested unit ran to specs collected trip 114.95 labor 90 tax total 218.53 paid in full by cc#
Near Freehold, NJ 07728
Vincent D
Job Details:
12/21/2018
DISHWASHER KITCHEN AID n/a
Vd found hose popped off motor and sump installed clamp kit (W10548435) tested unit ran to specs ; used 1 W10548435 (Clamp) from stock
Near Pompton Lakes, NJ 07442
Gerry Q
Job Details:
12/21/2018
M/W OTR WHIRLPOOL WMH32519FS0
"Auth#wi1czi1el1 door switch replaced unit tested ok trip and diagnostic covered by auth#; used 1 W10727360 (SWITCH), and 1 W1072757 (SWITCH) from stock"
Near Montville, NJ 07045
Gerry Q
Job Details:
12/21/2018
RANGE WHIRLPOOL WFG525S0HS1
Burners knobs valve adjusted correctly unit tested ok
Near New York, NY 10028
Damian T.
Job Details:
12/21/2018
D/WASHER UNDCTR KITCHEN-AID KDTE204EPA4
Replaced ump and motor assembly rechecked functions and unit tested ok.
Near Brooklyn, NY 11217
Damion M.
Job Details:
12/21/2018
MICROWAVE WHIRLPOOL WMH32519FS0
"12/21/18 9:55: DM rspndd 12/20 THU, Upon arrival super said the general manager called another company & Unit is alrwady fixed."
Near Brooklyn, NY 11205
Wayne L
Job Details:
12/21/2018
RANGE JENN AIR SVD8310S
Check unit customer need an electrician first to correct proper voltage before repair.customer paid service charge with a check
Near Brooklyn, NY 11221
Kage M
Job Details:
12/21/2018
REFRIGERATOR KITCHENAID KRFF507ESS0
Checked and found a faulty board ; ordrng 1 W10807590 (MAIN CONTROL) and 1 WPW10453401 (ELECTRONIC CONTROL)
Near Morristown, NJ 07960
Ken K
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ00
Replaced defective UI control due to not shutting off and IM due to not producing ice
Near Chatham Township, NJ 07928
Omar S
Job Details:
12/21/2018
WASHER MAYTAG WTW7300XW0
"Check washer in a cycle no water leak found,Instruct costumer to use correct and to not overload washer test ok.."
Near Springfield Township, NJ 07081
Omar S
Job Details:
12/21/2018
DRYER WHIRLPOOL WGD5000DW3
Restricted air flow poor air flow.
Near Berkeley Township, NJ 08721
Marc C
Job Details:
12/21/2018
WASHER WHIRLPOOL MVWB835DW3
Tested unit fill wash drain spin found defective stator and rotor as stator heats up it gets noisy ; ordrng 1 W10752189 (SCREW) and 1 W10754448 (CLUTCH ) and 1 W10915700 (STATOR) and 1 W10915701 (ROTOR)
Near Livingston, NJ 07039
Joe H.
Job Details:
12/21/2018
DRYER - ELECTRIC MAYTAG MEDE201YW0
Replaced failed idler pulley. Check good
Near Byram Township, NJ 07821
Frank G.
Job Details:
12/21/2018
WASHER WHIRLPOOL WTW4950XW0
"Main bearing in gearcase is bad causing water leak on parts below frame....Parts are $419.81...gearcase, belt, actuator,splutch Labor $160.00Customer replacing unit..."
Near Roxbury Township, NJ 07850
Frank G.
Job Details:
12/21/2018
DRYER EL MAYTAG MEDC215EW1
Needs venting cleaned out
Near Queens, NY 11694
Paul T
Job Details:
12/21/2018
DISHWASHER WHIRLPOOL KUDS01FLSS6
"Installed console, springs and link kit on unit, control was ok at this time, console was not holding it in properly. all test ok."
Near New York, NY 10128
Eddy P.
Job Details:
12/21/2018
DRYER WHILPOOL WGD9750WW1
Replaced thermo fuse from truck stock ran test unit; ordrng 1 3392519 (thermal fuse)
Near Queens, NY 11691
Paul T
Job Details:
12/21/2018
LAUNDRY WHIRLPOOL WGD92HEFW0
"Tested unit, heat is cycling on and off properly and all test ok. Did find a long vent situation which will cause unit to not vent properly and trip flame. Advised customer to use timed dry cycle for better performance. Unit operating as designed and test ok."
Near New York, NY 10029
Eddy P.
Job Details:
12/21/2018
WASHER WHIRLPOOL WFW72HEDW0
Drain hose was kinked. Customer needs to buy new hose
Near Brooklyn, NY 11221
Kage M
Job Details:
12/21/2018
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01
Checked and found a faulty valve also found dented refrigerator and re-fridge door; ordrng 1 LW10913407 (Refrigerator door stainless) and 1 LW10918659 (Freezer door stainless) and 1 W11223753 (Nameplate) and 1 WPW10179146 (Valve)
Near Brooklyn, NY 11203
Kage M
Job Details:
12/21/2018
WASHER MAYTAG MVWB855DC3
Checked and found the console not responding unable to put the unit in diagnostic parts needed to repair ; ordrng 1 W11112662 ( CONSOLE STAINLESS) and 1 W11171748 (MAIN CONTROL )
Near White Plains, NY 10607
Wayne D
Job Details:
12/21/2018
REFRIG/FREEZER KITCHENAID KRFC704FBS00
Sr7723739057 replaced compressor and drier
Near New York, NY 10075
Eddy P.
Job Details:
12/21/2018
WASHER MAYTAG MHW3505FW1
Replaced main board ran test unit is working fine shutting off when the shirt
Near Linden, NJ 07036
Jesse F
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01
"F.f evaporator frosted up again and defrosted. Per previous repair, f.f. sensor installed in wrong place and made adjustment(repaired repair service pointer W11092686C). Replaced f.f. fan/sensor assembly, main control board and U.I. L/s f.f. gasket needed. O&I part...; ordrng 1 W10407212 (gasket-fip)"
Near Brooklyn, NY 11209
Paul D
Job Details:
12/21/2018
REFRIGERATOR MAYTAG MRT118FFM01
"Install new thermistor getting too cold in ref if comes back needs control w1123735; used 1 W10838965 (THERMISTER) from stock, Job Cmpltd"
Near Jackson, NJ 08527
Robert D
Job Details:
12/21/2018
WASHER MAYTAG MVWB835DW1
Replaced all parts. Lid is fully functional. No further issue.
Near Morristown, NJ 07960
Ken K
Job Details:
12/21/2018
REFRIDGERATOR GLADIATOR GARF19XXVK01
Cleaned out ice build up from defrost drain ; used 1 819043 (heat probe) from stock
Near Morris Plains, NJ 07950
Ken K
Job Details:
12/21/2018
REFRIG/FREEZER KITCHEN AID KBBR306EPA00
Reattach ice maker arm extensions
Near Teaneck, NJ 07666
Elmer A.
Job Details:
12/21/2018
DRYER GAS MAYTAG MGDB765FW0
Damaged display.; ordrng 1 W11089306 (overlay)
Near Morris Plains, NJ 07950
Ken K
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL JFC2087HRS
"Replaced both door hinges, damper and water valve"
Near New York, NY 10037
Kenly S
Job Details:
12/21/2018
RAN GS 30 CV WHIRLPOOL WFG320M0BS3
the stove is working well
Near Brooklyn, NY 11217
Damion M.
Job Details:
12/21/2018
MICROWAVE WHIRLPOOL WMH32519FS0
"12/21/18 9:59: DM rspndd 12/20 THU, Upon arrival super said the general manager called another company & Unit is alrwady fixed."
Near Boonton, NJ 07005
Roberto C
Job Details:
12/21/2018
LAUNDRY MAYTAG MVWB765FW2
Needs gearcase loud on spin 2cc; ordrng 1 W10811956 (drum assy)
Near Clark, NJ 07066
Omar S
Job Details:
12/21/2018
DRYER MAYTAG MGD3500FW0
Found bent vent also blower was full of lint remove lint test ok..
Near Jackson, NJ 08527
Robert D
Job Details:
12/21/2018
REFRIG/FREEZER WHIRLPOOL ED5KVEXVB07
Replaced ice maker. I/M filled with water. Advised cust to allow 12 hours for a full harvest and to then dump out first batch of ice. No further issue.
Near Brick, NJ 08723
Tyler S
Job Details:
12/21/2018
WASHER MAYTAG MVWB765FC3
Did not get a good description of where leak was. Customer thinks stand pipe over flowed which would make this a plumbing issue. Also drain hose has a rubber connection at the end that isn’t clamped on. Advised to get a plastic connection and discard rubber one. F0E3 overload code found. Advised on loading.
Near Edison, NJ 08820
Jason T
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW02
"Check over compressor & evaporator with heater, unit functions normal at this time..."
Near Chester, NJ 07930
Stan F
Job Details:
12/21/2018
RANGE JENN-AIR JDRP548WPO3
Found no power going to griddle will need switch installed left front burner ; ordrng 1 WPW10116113 (GRIDDLE SWITCH)
Near Jersey City, NJ 07302
Felipe T.
Job Details:
12/21/2018
DISHWASHER WHIRLPOOL WDF520PADW3
Removed drain plug from disposer
Near Jersey City, NJ 07307
Felipe T.
Job Details:
12/21/2018
M/W OTR WHIRLPOOL WMH53521HZ0
Removed foreign object from blower fan blades
Near Jersey City, NJ 07302
Keyel H
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL WRB329DMBM00
Frost build up on evap order parts needed.; ordrng 1 W10316760 (thermistor) and 1 WPW10503278 (refer elect cont brd)
Near Cliffside Park, NJ 07010
Keyel H
Job Details:
12/21/2018
REFRIG/FREEZER WHIRLPOOL KRFC300ESS01
Install control.
Near Hoboken, NJ 07030
Keyel H
Job Details:
12/21/2018
REFRIG/FREEZER WHIRLPOOL KFFS20EYMS04
Install parts defrost evap.
Near Brooklyn, NY 11215
Damion M.
Job Details:
12/21/2018
WASHER MAYTAG n/a
ordrng wp8540221/door strike
Near Brooklyn, NY 11215
Damion M.
Job Details:
12/21/2018
RANGE - GAS KITCHENAID KGSS907SSS03
"12/21/18 10:00: DM rspndd 12/20 THU, Installed burner head and switch harness. Unit tested ok."
Near Port Chester, NY 10573
Wayne D
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL GI6FARXXY08
Cleaned and defrosted drain
Near Staten Island, NY 10303
Moses D
Job Details:
12/21/2018
RANGE IKEA IGL730CS0
Made checks outer door glass broken. Ordering parts; ordrng 1 W10334004 (TRIM) and 1 WPW10709015 (GLASS-DOOR)
Near New York, NY 10011
Clem S.
Job Details:
12/21/2018
D/WASHER UNDCTR KITCHEN-AID KDTE234GPS0
"Replaced part,test okay"
Near Hackettstown, NJ 07840
Frank G.
Job Details:
12/21/2018
WASHER MAYTAG MVWB765FW2
Floor is badly damaged...unit is not steady on it...floor will have to be replaced....leveled machine as best as I could...
Near Dumont, NJ 07628
Elmer A.
Job Details:
12/21/2018
WASHER WHIRLPOOL WTW5000DW1
Recalabrate ran diagnostic operation no error codes.
Near Jersey City, NJ 07302
Keyel H
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL WRB329DMBM00
Ice maker was not in position correctly causing leak.
Near New York, NY 10075
Damian T.
Job Details:
12/21/2018
DISHWASHER KITCHENAID KUDE201XWH8
"Checked, found unit’s wash motor and hose separated from sump causing leakage. Customer only paying diagnostic charges at this time and will call in future if she wants to complete repirs."
Near Brooklyn, NY 11214
Paul D
Job Details:
12/21/2018
D/WASHER UNDCTR JENN-AIR JDB8200AWP1
Removed water from d/w and replace drain pump tested ok ; used 1 W10531320 (MOTOR - DRAIN) from stock
Near Roxbury Township, NJ 07852
Clayton G.
Job Details:
12/21/2018
WASHER WHIRLPOOL WFW72HEDW0
.Replace list of parts brand self test unit test OK found Santa Bree and sediment in the cold water line advise customer they may want to get plumber as this can cause early valve failure.standard labor 031600
Near East Hanover, NJ 07936
Gerry Q
Job Details:
12/21/2018
DISHWASHER WHIRLPOOL WDT780SAEM1
Need new motor pump; ordrng 1 WPW10605057 (pump and motor assy)
Near Mendham, NJ 07945
Clayton G.
Job Details:
12/21/2018
DISHWASHER WHIRLPOOL GU3600XTVY
Replace sump and motor assy unit test OK
Near Queens, NY 11413
George T
Job Details:
12/21/2018
WASHER MAYTAG MVWB835DC2
Had to correct reversed hoses installed incorrectly..also found valves were not turned on all the way..ran diagnostics to make sure everything is ok..also pointed out unit is in a very cold room..can cause frozen lines
Near Freehold, NJ 07728
Vincent D
Job Details:
12/21/2018
MICROWAVE WHIRLPOOL WMH53520CS
Vd tested unit found no issues at this time unit running to specs
Near Chester, NJ 07930
Stan F
Job Details:
12/21/2018
DBL WALL OVEN KITCHEN AID KEBS279BSS01
Will need control boards still getting F3E0 sensor was replace customer also said don’t reach temp when error code comes on not all the time will replace control boards.; ordrng 2 WPW10317345 (CONTROL BOARDS)s
Near Jersey City, NJ 07302
Aris S.
Job Details:
12/21/2018
WASHER WHIRLPOOL CAE2745FQ0
Run unit on service diagnostic unit is working normal.
Near Alpha, NJ 08865
Frank G.
Job Details:
12/21/2018
WASHER WHIRLPOOL WTW4955HW1
Unit checked outok needs some leveling
Near Toms River, NJ 08753
Matt S.
Job Details:
12/21/2018
DISHWASHER WHIRLPOOL WDF775SAYW1
Ordering lower rack wheel assemblies W10195416V; ordrng 4 W10195416V (dish rack wheel)s
Near Randolph, NJ 07869
Stan F
Job Details:
12/21/2018
DISHWASHER KITCHENAID KDTE104ESS4
Installed wash motor tested ok no leaks.
Near Mendham, NJ 07926
Clayton G.
Job Details:
12/21/2018
REFRIG/FREEZER MAYTAG MFI2569VEM2
Needs pn WPW10300024. $257.59Wrong part sent for unit. ; ordrng 1 WPW10300024 (icemaker)
Near Chatham Township, NJ 07928
Jesse F
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL WRS331SDHM00
Found loose wire to icemaker harness and repaired. Also changed module(used t/s icemaker). All operations ok...; used 1 4317943 (icemaker assy) from stock
Near Morristown, NJ 07960
Clayton G.
Job Details:
12/21/2018
OVEN KITCHEN-AID NOT ON UNIT
Model tag missing. Customer. Will need display board and control main. Customer cannot find model and serial tag at this point. Advise customer no further work can be done without a full and complete model number. Customer advised of the service charge.
Near Hardyston Township, NJ 07462
Clayton G.
Job Details:
12/21/2018
OVEN MAYTAG MER8700DS1
Customer to replace house wires with copper. Element smellsW10779716 bake element.Advise the customer to leave the unit off until electrical it is remedied and we come back with the part; ordrng 1 W10779716 (elmnt-bake)
Near Montclair, NJ 07042
Joe H.
Job Details:
12/21/2018
MICROWAVE O.T.R. KITCHEN AID KEMS308SSS05
Center part of broil element open. Needs element ; ordrng 1 WP9760774 (elmnt-brol)
Near New York, NY 10021
Eddy P.
Job Details:
12/21/2018
DRYER WHIRLPOOL WED9290FC0
Need new bezel and secondary door; ordrng 1 W10739597 (appliance cover-canv) and 1 W10739601 (bezel-cntl)
Near New York, NY 10027
Kenly S
Job Details:
12/21/2018
WASHER MAYTAG MVWC416FW0
check and found that the agitator or the dispenser were not found but the washplate is broken replace them and washing machine is working well
Near Linden, NJ 07036
Moses D
Job Details:
12/21/2018
RAN EL S/I SC KITCHEN-AID
Made checks error F2E1 ordering parts; ordrng 1 W10915660 (PANEL CNTRL) and 1 W11025616 (HARNESS WIRE)
Near Stroudsburg, PA 18360
Jose R
Job Details:
12/21/2018
OVEN WHIRLPOOL WFG515S0EB1
Install all parts listed.Note: orange flame on tip of burner still persist..Oven temperatures averaged at 329deg..when set to 350deg..broiler temperature after 20 minutes reached 372deg.
Near New York, NY 10029
Kenly S
Job Details:
12/21/2018
WASHER WHIRLPOOL WTW8540BW1
check and found that the tub and bear are damaged; ordrng 1 W10381078 (TUB AND BEAR)
Near New York, NY 10027
Kenly S
Job Details:
12/21/2018
DRYER EL WHIRLPOOL WED7990FW0
part intalada and the dryer is working well
Near Toms River, NJ 08753
Matt S.
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL WRT771RWYW01
"Installed new inlet valve, reservoir and tubing. Working properly."
Near West Orange, NJ 07052
Gerry Q
Job Details:
12/21/2018
DISHWASHER WHIRLPOOL WDF520PADM7
"12/20/18 13:41: GQ there 12/20 THU, 13:25 to 13:36,Tightened wire connection on dispenser. Unit tested ok rinsed set off tech instructed on how rinse aid works"
Near Demarest, NJ 07627
Elmer A.
Job Details:
12/21/2018
WASHER WHIRLPOOL WFW95HEDW0
Damaged pump; ordrng 1 WPW10605427 (pump-water)
Near Toms River, NJ 08753
Matt S.
Job Details:
12/21/2018
WASHER MAYTAG MVWX655DW1
Water inlet valve port not secure. Reinstalled and secured water inlet valve. Also advised to read use and care guide.
Near Hanover, NJ 07981
Roberto C
Job Details:
12/21/2018
WASHER AMANA NTW4516FW3
Reset control run test ok
Near Queens, NY 11418
Paul T
Job Details:
12/21/2018
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ02
"Installed new valve, all test ok"
Near Queens, NY 11375
Paul T
Job Details:
12/21/2018
RANGE WHIRLPOOL KGRS505XSS05
"Checked over unit, would need new manifold assy. Customer will call back if repair is wanted, declined at this time. Collected $125.15 for trip"
Near Jersey City, NJ 07305
Keyel H
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL WRB329DMBM00
"Ice maker check ok, ice was stock in ice bucket defrost ice check ok."
Near Elizabeth, NJ 07206
Keyel H
Job Details:
12/21/2018
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00
"Left freezer track broken ice maker broken, order parts.; ordrng 1 4317943 (icemaker only) and 1 WPW10397635 (slide)"
Near Harrison, NY 10604
Wayne D
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL WRV976FDEM01
Needs parts W11242954; ordrng 1 () and 1 W10682576 (heater) and 1 WPW10347087
Near Manalapan Township, NJ 07726
Vincent D
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL JFC2089HEP
Vd installed part tested unit ran to specs
Near Millburn, NJ 07078
Jesse F
Job Details:
12/21/2018
REFRIG/FREEZER KITCHEN AID KSSO48FMX03
"Temperatures erratic. Called tech support(SR# 772374586). Instructed main control board needed. O&I...2 count, built in...; ordrng 1 W10818296 (cntrl-elec)"
Near Summit, NJ 07901
Moses D
Job Details:
12/21/2018
DISHWASHER WHIRLPOOL WDF530PAYB6
"Made checks leak through vent, heater open and lots of mold/slime build up. Needs longer drain hose. Dishwasher needs big rebuild, ordering parts; ordrng 1 3385556 (HOSE) and 1 W10340681 (MANIFOLD) and 1 WPW10340741 (TUBE FEED) and 1 WPW10482480 (PUMP&MOTOR) and 1 WPW10491331 (SPRAY ARM LOWER) and 1 WPW10498900 (SPRAY ARM UPPER) and 1 WPW10524469 (GASKET)"
Near Piscataway Township, NJ 08854
Frank Z.
Job Details:
12/21/2018
WASHER MAYTAG MVWC200XW3
Found water leak at the cold water inlet hose connection. I secured and adjusted same. Tested ok.
Near Brooklyn, NY 11228
Paul D
Job Details:
12/21/2018
REFRIGERATOR WHIRLPOOL EB9SHKKXVQ03
Installed drain pan needs to order harness ref getting to cold; ordrng 1 WPW10422363 (harns-wire)
Near New Rochelle, NY 10804
Edwin M.
Job Details:
12/21/2018
REFRIGERATOR KITCHENAID KSC23C8EYY02
Replaced control board unit tested ok
Near Village of Pelham, NY 10803
Edwin M.
Job Details:
12/21/2018
WASHER MAYTAG MHW7100DWO
Cleared hose screens. Unit tested ok. Order pressure hose if problem continues