Service History 2419 - Dan Marc Appliance

We serviced a

WHIRLPOOL WASHER

Model MVWB765FC3

Near ,

Kenny G

Job Details: 02/22/2023

Replaced console tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near ,

Kenny G

Job Details: 02/22/2023

Need ice dispenser door its not closing properly. ; ordrng 1 W10353552 (Dispenser)

We serviced a

WHIRLPOOL DRYER

Model LDR3822PQ0

Near New York, New York 10017

Eddy P.

Job Details: 02/22/2023

Installed door switch ran test dryer is working fine

We serviced a

WHIRLPOOL WASHER

Model WET4124HW0

Near New York, New York 10032

Eddy P.

Job Details: 02/22/2023

"Replaced lid and console unit is working properly again , no more issues with the lid"

We serviced a

MAYTAG DRYER

Model MED8630HC2

Near Hartsdale, New York 10530

Eddy P.

Job Details: 02/22/2023

Replaced baffle rAn test dryer is working fine

We serviced a

JENN AIR RANGE

Model JDRP436HL01

Near Howell Township, New Jersey 07731

Chris H.

Job Details: 02/22/2023

CH - installed new racks - tests good

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Howell Township, New Jersey 07731

Chris H.

Job Details: 02/22/2023

"CH - installed parts - ran diagnostic cycle, tests good."

We serviced a

AMANA RANGE

Model AER6303MFS2

Near ,

George T

Job Details: 02/22/2023

Right rear element found blown out. Also clock not responding to all commands.will order parts as needed.; ordrng 1 W11536794 (Clock) and 1 Wp8273993 (Right rear element)

We serviced a

WHIRLPOOL ICEMAKER

Model WUI75X15HZ01

Near Marlboro, New Jersey 07751

Vincent D

Job Details: 02/22/2023

Vd not the part intended unit need drain pump (1901a); O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model WFG550S0LZ1

Near Matawan, New Jersey 07747

Trevor B

Job Details: 02/22/2023

TB- Unit needs replacement control and DSI module.; ordrng 1 W11162730 (DSI) and 1 W11548757 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near New York, New York 10003

Adrian R.

Job Details: 02/22/2023

"Replace the user interface control, leave working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Newark, New Jersey 07108

Lewis G.

Job Details: 02/22/2023

"Warranty,. Unit had a major ice issue on the bottom end of the evaporator with a major drain clog,.Defrosted tons of ice from the evaporator also the returns in back of the evaporator with the drain clog that needed to be cleared please review parts for repair,Unit with store cooling in a couple of hours but refrigerator part should be cooling as it was not before,..; ordrng 1 W11624942 (Wire Assemby (Includes Thermal Fuse)) and 1 W11446726 (UI Panel control elec) and 1 W11369036 (Evap motor fan)"

We serviced a

WHIRLPOOL WASHER

Model Wtw6120hw2

Near Maplewood, New Jersey 07040

Lewis G.

Job Details: 02/22/2023

"Warranty,WTW6120HW2F7E1,. F7E1Tachometer missing or Wrong Signal,.Diagnosing the unit and unit is not agitating or running into spin from diagnostics, checked gear case assembly which was starting to seep out oil,.Humming type noise coming out of unit also see service pointer,.Technical Service Pointer #: W11632927Need 2 counts on return and please review parts for repair,.; ordrng 1 W11449840 (Gearcase assy) and 1 W10721967 (Cam assy) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 W10752283 (Washplate.)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near South Orange, New Jersey 07079

Lewis G.

Job Details: 02/22/2023

"Warranty,..Door has a particular hinge on the bottom and Hass to be removed and the new door put in a certain angle because of the mechanism replaced door assembly and tested everything is working exactly how it should unit is repaired,Also tightened all handles on crisper type drawers and also freezer compartment handle everything is tight.."

We serviced a

WHIRLPOOL DRYER - GAS

Model NGD4655EW2

Near ,

Omar S

Job Details: 02/22/2023

Installed support test ok..

We serviced a

IKEA REFRIGERATOR

Model IRT138FDM00

Near ,

Kage M

Job Details: 02/22/2023

"Customer concern was the unit freezing things on the lower shelf customer did state that it was fruit and vegetables advise that he put his fruit and vegetables in the crisper bin, if he doesnt have room advised that he put his fruits and vegetables in Ziploc bags before storing them on the shelf. Checked condenser fan and condenser did not find anything out of the ordinary(no dust) advise he gives unit space from the back wall so it can have breathing room unit is working as designed no repairs at this time"

We serviced a

KITCHENAID REFRIGERATOR

Model n/a

Near ,

Kage M

Job Details: 02/22/2023

"Checked and Found clog drain line, defrosted the drain line also cleared dust from condenser left unit working as designed"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near ,

Paul D

Job Details: 02/22/2023

Tested all burner found noProblem with unit at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Highlands, New Jersey 07732

Vincent D

Job Details: 02/22/2023

Vd tested unit found no issues at this time unit running to specs advised cust not to use thermometer in unit and how to make it colder in freezer section

We serviced a

AMANA WASHER

Model NTW4516FW3

Near New York, New York 10027

Damian T.

Job Details: 02/22/2023

"Checked and found unit had a defective actuator. Replaced actuator, rechecked functions, activated and ran diagnostic cycle and unit tested ok. ; used 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near New York, New York 10031

Damian T.

Job Details: 02/22/2023

Checked and found unit is not getting required 220v at rear electrical connection needed to operate properly. Advised customer to contact an electrician to rectify electrical issue.

We serviced a

WHIRLPOOL REFRIG/FREEZER

Model WRF555SDFZ09

Near New York, New York 10033

Damian T.

Job Details: 02/22/2023

"Replaced broken fill tube to ice maker, rechecked functions and unit tested ok."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near New York, New York 10040

Damian T.

Job Details: 02/22/2023

"Arrived and found non-manufactured drain hose connected to unit is defective and has a kink thats preventing unit from draining properly. Advised customer to have drain hose replaced. Adjusted drain hose, temporarily removed kink, checked unit and functions and unit tested ok."

We serviced a

WHIRLPOOL WASHER

Model mvw6230hw2

Near ,

Louie D.

Job Details: 02/22/2023

"Tech order harness was not sent to tech just control washer needs harness pls order; ordrng 1 W11405459 (Harness), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Yonkers, New York 10710

Louie D.

Job Details: 02/22/2023

Washer is in wall and needs 2nd man ; ordrng 1 W11322903 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near ,

Louie D.

Job Details: 02/22/2023

Tech cleared out iced up drain line fan was running and ref was cooling

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Trenton, New Jersey 08691

Trevor B

Job Details: 02/22/2023

"TB- Unit has leaking oil from gearcase. Needs replacement gearcase, lower drive components and spanner nut.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam kit) and 1 WPW10006384 (Belt) and 1 W11158830 (Capacitor) and 1 WP21366 (Spanner)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Atlantic Highlands, New Jersey 07716

Vincent D

Job Details: 02/22/2023

Vd cust canceled at the door

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS04

Near Bernardsville, New Jersey 07924

Craig

Job Details: 02/22/2023

Needs new control assembly...labor returning ($295); ordrng 1 W10801766 (Control)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Franklin Township, New Jersey 08873

Craig

Job Details: 02/22/2023

Test dryer replace tod test operations test ok.; used 1 279816 (Thermal) from stock

We serviced a

KITCHENAID ICEMAKER

Model KUID508HBL00

Near Lavallette, New Jersey 08735

Tyler S

Job Details: 02/22/2023

Recirculation pump is not working and customer says unit was over producing ice before it failed. Order pump and bin thermistor. 2 job counts.; ordrng 1 W11542867 (PUMP) and 1 WPW10511923 (THERMISTOR)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Toms River, New Jersey 08753

Tyler S

Job Details: 02/22/2023

"I dont have a power cord. Part previous tech ordered is not a power cord. Cord needs to be supplied by customer, its an accessory. Customer needs to be rescheduled when they have a cord.; O-emld tckt"

We serviced a

JENN AIR RANGE

Model JDRP436WP02

Near Upper Freehold, New Jersey 08514

Trevor B

Job Details: 02/22/2023

TB- Installed new display control. Tests good. Paid balance $1199.69 by cc.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near ,

Paul D

Job Details: 02/22/2023

Found no problem with dishwasher at this time tested ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near ,

Paul D

Job Details: 02/22/2023

Replaced bake Ignitor tested ok ; used 1 12400035 (Ignitor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM00

Near ,

George T

Job Details: 02/22/2023

Had to thaw out ice buildup within air returns and air feed to lower area..test ok .

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near ,

Louie D.

Job Details: 02/22/2023

Tech will reorder the control now washer banging will ordered ; ordrng 1 W10808317 (Actuator) and 1 W10396887 (Hub) and 1 W11320238 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Beachwood, New Jersey 08722

Tyler S

Job Details: 02/22/2023

"Replaced frame, no other issues."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near ,

Louie D.

Job Details: 02/22/2023

Installed new lid lock washer still not working Gearcase now leaking oil ; ordrng 1 W10821990 (Agitator) and 1 W10396887 (Hub) and 1 W10870913 (Gear case) and 1 W10815026 (Actuator) and 1 W10721967 (Splutch kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB02

Near ,

Louie D.

Job Details: 02/22/2023

I tech installed parts refrigerator on now

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near ,

Louie D.

Job Details: 02/22/2023

Refrigerator ice maker iarm was off working now

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near New York, New York 10001

Michael

Job Details: 02/22/2023

Helper Dave have all the information

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near ,

George T

Job Details: 02/22/2023

Heater not coming on due to brown heater wire not connecting properly..had to deice most of evaporator..reseated the heater wires . Made sure they were tight and secure. All should be ok..

We serviced a

WHIRLPOOL OVEN

Model KGRT607HBS9

Near ,

George T

Job Details: 02/22/2023

Bake ignitor found to be ok. But not coming on..no voltage feeding to it..would need alternate part..Do Not Order part till customer calls.; used 1 99 (Shipping & Handling) from stock

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near ,

George T

Job Details: 02/22/2023

Part installed. Test ok.; used 1 99 (Shipping & Handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04YYY

Near ,

George T

Job Details: 02/22/2023

Parts installed. Test ok.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near East Brunswick, New Jersey 08816

Bill P.

Job Details: 02/22/2023

Replaced all parts and tested properly. Left side door switch holder is.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Toms River, New Jersey 08755

Tyler S

Job Details: 02/22/2023

Replaced doors. Have to order Whirlpool badge and door plug.; ordrng 1 W11223753 (NAMEPLATE) and 2 WP12246610 (PLUG)s

We serviced a

WHIRLPOOL DISHWASHER

Model Du945pwpt2

Near New Brunswick, New Jersey 08901

Bill P.

Job Details: 02/22/2023

When I called the customer she canceled

We serviced a

WHIRLPOOL WASHER

Model WFW90HEFW0

Near New York, New York 10014

Adrian R.

Job Details: 02/22/2023

"Replace the door latch and test run the washer, leave working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBW01

Near New York, New York 10007

Adrian R.

Job Details: 02/22/2023

"Replace the compressor, leave working properly."

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Toms River, New Jersey 08753

Tyler S

Job Details: 02/22/2023

Lowes installers crushed vent behind unit and ripped vent hose. Customer needs new vent preferably semi rigid pipe behind unit. No issue with dryer itself.

We serviced a

WHIRLPOOL WASHER

Model WHD560CHW1

Near New York, New York 10065

Adrian R.

Job Details: 02/22/2023

Check and found that the flywheel is broken and the outlet grill as well.; ordrng 1 W11211470 (Outlet grill) and 1 W11573366 (Flywheel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Old Bridge, New Jersey 08857

Mike G.

Job Details: 02/22/2023

Replaced heater; used 1 W11537778 (Heater) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near Brick Township, New Jersey 08723

Tyler S

Job Details: 02/22/2023

"Unit needs new heater, allow 2 job counts. Total $412.59. Owes $268.70 on return.; ordrng 1 W10518394 (ELEMENT)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near ,

Paul D

Job Details: 02/22/2023

Found no abnormal noise coming from unit at this time

We serviced a

WHIRLPOOL RANGE - GAS

Model WFG505M0BS3

Near ,

George T

Job Details: 02/22/2023

Found mouse droppings behind of unit..also around main control..no power feeding to unit at this time..customer will need to call in an electrician to correct the power issue..

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near New York, New York 10002

George T

Job Details: 02/22/2023

Will need to order complete new freezer doorfound broken wires by hinge area..not feeding power to door components.; ordrng 1 W11561286 (Freezer door)

We serviced a

WHIRLPOOL REFRIG/FREEZER

Model ED5LHAXWS07

Near Valley Stream, New York 11580

George T

Job Details: 02/22/2023

Part installed. Test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Jefferson, New Jersey 07438

Jim D.

Job Details: 02/22/2023

Customer is complaining about intermittent ice production and tested unit and ordering ice maker assembly.; ordrng 1 W11284458 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Middletown Township, New Jersey 07748

Vincent D

Job Details: 02/22/2023

Vd unit needs harness (W11314839) fan (WP2315549) thermistor (WPW10384183) ; ordrng 1 W11314839 (Harness) and 1 WP2315549 (Fan) and 1 WPW10384183 (Thermistor)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near ,

Kage M

Job Details: 02/22/2023

Checked and found unit not filling only drains looks like a mother board issue not responding during diagnostic no errors ; ordrng 1 W11410062 (Control) and 1 W11412299 (Door latch)

We serviced a

WHIRLPOOL DRYER

Model WED9290FC0

Near ,

Kage M

Job Details: 02/22/2023

Checked and found f4e4 error code indicated power issue rest breaker order control need 2 man to pull the unit out ; ordrng 1 W11038309 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near North Brunswick Township, New Jersey 08902

Bill P.

Job Details: 02/22/2023

Installed sensor. Tested and found failed gas valve.; ordrng 1 W11449506 (Gas valve)

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW1

Near South Amboy, New Jersey 08879

Bill P.

Job Details: 02/22/2023

Tested dryer and it is working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Passaic, New Jersey 07055

Ken K

Job Details: 02/22/2023

Not cooling. Needs compressor due to going off on the overload unit is on the 3rd floor walk up needs 3 count on return; ordrng 1 W11370574 (Compressor) and 1 W11504419 (Coupler) and 1 W11504420 (Coupler) and 1 W11504448 (Coupler) and 1 W11506635 (Coupler)

We serviced a

JENN-AIR REFRIG/FREEZER

Model JFFCF72DKL01

Near Westfield, New Jersey 07090

Ken K

Job Details: 02/22/2023

"Left side RC door not closing correctly, installed shim on door and releveled unit ; used 1 WP489467 (WASHER) from stock"

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Morristown, New Jersey 07960

Keith W.

Job Details: 02/22/2023

Could not find a model and serial tag. Called whirlpool to find the tag still could not. Called lisa and she said with out a model and serial number we can not work on this unit. We believe the customer got scammed with a condemned unit

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rockaway, New Jersey 07866

Bob M.

Job Details: 02/22/2023

"Found strip out hub and shifter, and wash plate-unable to test rest of unit customer looking for paperwork"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS8

Near ,

Kage M

Job Details: 02/22/2023

Checked and found faulty touchpad explain to customer main control could be bad as well go get it just in case customer decided not to go forward with the repair; ordrng 1 WPW10500175 (Touch pad)

We serviced a

WHIRLPOOL WASHER

Model wfw560chw0

Near New York, New York 10019

Clem S.

Job Details: 02/21/2023

We serviced a

KITCHEN AID RANGE

Model KCGS356ESS

Near Manalapan Township, New Jersey 07726

Frank N.

Job Details: 02/21/2023

We serviced a

KITCHEN AID RANGE

Model KGCU467VSS02

Near Howell Township, New Jersey 07731

Frank N.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Jersey City, New Jersey 07302

Michael D.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL REFRIG/FREEZER

Model WRS322FDAM00

Near Jersey City, New Jersey 07306

Michael D.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL REFRIG/FREEZER

Model GD5NVAXSA01

Near Leonia, New Jersey 07605

Michael D.

Job Details: 02/21/2023

We serviced a

KITCHEN AID REFRIG/FREEZER

Model KBSD702MPS00

Near Englewood, New Jersey 07631

Michael D.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Yonkers, New York 10710

Eddy P.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near New York, New York 10032

Eddy P.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model WFW9351YW00

Near New York, New York 10024

Eddy P.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model WHD560CHW2

Near New York, New York 10075

Eddy P.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DRYER

Model WED9290FC0

Near New York, New York 10021

Eddy P.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HV02

Near ,

Aris S.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near ,

Aris S.

Job Details: 02/21/2023

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near ,

Aris S.

Job Details: 02/21/2023

We serviced a

KITCHENAID REFRIGERATOR

Model WRMF706ESS05

Near ,

Aris S.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near ,

Aris S.

Job Details: 02/21/2023

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near ,

Aris S.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near ,

Aris S.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAH01

Near ,

Aris S.

Job Details: 02/21/2023

We serviced a

JENN AIR MICROWAVE

Model JMW2430DP01

Near Dumont, New Jersey 07628

Tim S

Job Details: 02/21/2023

We serviced a

KITCHEN AID MICROWAVE

Model KMHS120ESS11

Near Montvale, New Jersey 07645

Tim S

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DRYER

Model WGD560LHW3

Near Rockaway, New Jersey 07866

Frank G.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DRYER

Model WGD8620HC3

Near Denville, New Jersey 07834

Frank G.

Job Details: 02/21/2023

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Flemington, New Jersey 08822

Frank G.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DRYER

Model MEDP575GW1

Near Liberty, New Jersey 07838

Frank G.

Job Details: 02/21/2023

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Washington Township, New Jersey 07853

Frank G.

Job Details: 02/21/2023

We serviced a

JENN AIR MICROWAVE

Model JMW2430DP01

Near Dumont, New Jersey 07628

Stoyan S

Job Details: 02/21/2023

We serviced a

KITCHEN AID MICROWAVE

Model KMHS120ESS11

Near Montvale, New Jersey 07645

Stoyan S

Job Details: 02/21/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Bernards, New Jersey 07920

Jesse F

Job Details: 02/21/2023

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