Near River Edge, NJ 07661
Lewis G.
Job Details:
11/22/2019
WASHER MAYTAG MVWB765FW3
"F5E4 Lid Not Opened Between Cycles,....F2E1 Lid Not Opened Between Cycles,... diagnosing unit all properties went through no problem and I tried putting on any cycle normal colors green and span sanitize and the start button would not work please review parts for repair...; ordrng 1 W11195970 (MAIN PCB)"
Near The Bronx, NY 10465
Darren S.
Job Details:
11/22/2019
WASHER WHIRLPOOL WFW87HEDW1
Install parts
Near The Bronx, NY 10471
Darren S.
Job Details:
11/22/2019
WASHER MAYTAG MHW5500FW0
Install parts.. ran diagnostics .. machine ok
Near Fair Lawn, NJ 07410
Lewis G.
Job Details:
11/22/2019
DRYER ROPER RGD4516FW0
Tested unit the igniter is not lighting at all customer stating not getting any heat please review parts for repair; ordrng 1 338906 (RADIANT SENSOR) and 1 3392519 (THERMA FUSE) and 1 686590 (IGNIGHTER)
Near The Bronx, NY 10457
Darren S.
Job Details:
11/22/2019
WASHER WHIRLPOOL WTW4955HW1
No error codes... ran diagnostics.. calibrate unit... customer instruct
Near Little Silver, NJ 07739
Dennis B
Job Details:
11/22/2019
WASHER MAYTAG MVWB765FW1
Db installed part can now access diagnostics latch is also bad unit needs latch ; ordrng 1 W10810403 (lid lock assy)
Near Queens, NY 11105
Enerve B.
Job Details:
11/22/2019
WASHER ADMIRAL ATW4676BQ1
"Checked out the washer,founded the failure of the water supply line to the inlet valves.Reinstalled the water supply to the valve,cleared the computer,tested ok on cycle."
Near Holmdel, NJ 07733
Dennis B
Job Details:
11/22/2019
REFRIGERATOR KITCHENAID KRFC704FBS00
Db Unit has broken ice maker wires and valve is dead last company broke cover with door switch unit needs following parts Sr#7726446636; ordrng 1 W11194380 (valve) and 1 W11225850 (cover) and 1 w10793652 (tube-water)
Near Pleasantville, NY 10570
Jerel L
Job Details:
11/22/2019
DISHWASHER KITCHENAID KDTE254ESS1
Installed new pump. No leaks found. Unit check ok
Near Rye Brook, NY 10573
Jerel L
Job Details:
11/22/2019
REFRIGERATOR KITCHENAID KRFF305ESS00
Sr# 7726447036 unit has internal leak. Deemed unrepairable. Trade partners will reach out to cus.
Near Hartsdale, NY 10530
Jerel L
Job Details:
11/22/2019
WASHER WHIRLPOOL WTW6300SW1
Unit needs suspension rods to eliminate the uL. Board to replace f1. Uneconomical to repair.
Near Irvington, NY 10533
Jerel L
Job Details:
11/22/2019
WASHER MAYTAG MVWC565FW1
"Installed new board, latch, actuator. Recalibrated unit. All functions test ok"
Near Queens, NY 11102
Enerve B.
Job Details:
11/22/2019
DRYER EL WHIRLPOOL LDR3822PQ2
"Checked out the dryer,founded the failure of the thermal fuse,burned out.Replaced from the truck stock,tested ok on cycle.; used 1 WP3392519 (FUSE) from stock"
Near Monroe, NY 10950
Tim S
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Replaced defective parts sent by whirlpool
Near The Bronx, NY 10463
Darren S.
Job Details:
11/22/2019
WASHER MAYTAG MVWB765FW3
error code F5e1 ..f2e1 .. ran diagnostics .. found door lock now engaging .. unable to change cycle ; ordrng 1 W10810403 (DOOR LOCK) and 1 W11135391 (CONSOLE)
Near Staten Island, NY 10312
Aris S.
Job Details:
11/22/2019
DRYER WHIRLPOOL WGD7500GC0
Install parts test it is working good
Near The Bronx, NY 10463
Darren S.
Job Details:
11/22/2019
RANGE WHIRLPOOL WFG515S0EW1
Found front burners not lighting properly .. adjust and secure drawer; ordrng 2 W10515455 (BURNER HEAD)s
Near Staten Island, NY 10312
Aris S.
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL MZF34X18FW03
"Fixed a loose connection by the power cord, test it is ok"
Near Pleasantville, NY 10570
Jerel L
Job Details:
11/22/2019
RANGE WHIRLPOOL WFC310S0ES0
"No voltage coming to element. Faulty switch,; ordrng 1 WP3148952 (SWITCH) and 1 WP3149400 (SWITCH) and 1 WPW10259865 (ELEMENT)"
Near Port Chester, NY 10573
Jerel L
Job Details:
11/22/2019
RANGE WHIRLPOOL WFG515S0EW1
Mold of burner caps restricting gas flow not igniting at proper times. Replacing burners and cap.sAa; ordrng 1 W10881749 (CAP KIT) and 1 WPW10515455 (BURNER)
Near Linden, NJ 07036
Roberto C
Job Details:
11/22/2019
WASHER WHIRLPOOL WFW5090JW0
Replace ccu test ok
Near Edison, NJ 08820
Roberto C
Job Details:
11/22/2019
WASHER WHIRLPOOL MVWB766FW1
Pulled a piece of clothes from under agitator/ test ok
Near Westfield, NJ 07090
Roberto C
Job Details:
11/22/2019
DRYER WHIRLPOOL MGDC300XW3
Needs motor customer will go for a new washer machine
Near Roxbury Township, NJ 07836
Stan F
Job Details:
11/22/2019
MICROWAVE KITCHENAID KOCE500ESS04
Installed parts order tested ok.
Near Staten Island, NY 10312
Aris S.
Job Details:
11/22/2019
WASHER MAYTAG MHW5630HW0
Need parts; ordrng 1 W11322901 (cntrl-elec) and 1 W1136250 (DOOR LOCK)
Near Chester, NJ 07930
Stan F
Job Details:
11/22/2019
DISHWASHER KITCHENAID KDTE334GPS0
Found dispenser broken replace with new one ok.; used 1 W10861000 (DISPENSER) from stock
Near Mendham, NJ 07945
Stan F
Job Details:
11/22/2019
WALL OVEN JENN-AIR JJW2827WS02
Called techline check cooling fan speed all good will need control panel gave customer est.
Near Franklin, NJ 07416
Stan F
Job Details:
11/22/2019
RANGE - ELECTRIC WHIRLPOOL GR440LXMC
Found right front element and left front switch.gave customer est told her she has 30 days to call for repair.
Near Sparta, NJ 07871
Stan F
Job Details:
11/22/2019
RANGE JEN AIR JES9800AAQ
Installed bake element tested ok.
Near Linden, NJ 07036
Roberto C
Job Details:
11/22/2019
WASHER MAYTAG MVWB765FW1
Dead washer needs control and console ; ordrng 1 W11135391 (CONSOLE ) and 1 W11135392 (CONTROL )
Near Livingston, NJ 07039
Gerry Q
Job Details:
11/22/2019
EXHAUST HOOD JENN-AIR JXU9130WP
Light bulb defective customer will get them and replaced unit tested ok
Near Carteret, NJ 07008
Roberto C
Job Details:
11/22/2019
WSH FRT/LOAD WHIRLPOOL WFW6620HC0
Leaking water needs drawer 2m 2cc stack unit; ordrng 1 W11318755 (DISPENSER DRAWER)
Near Montville, NJ 07045
Gerry Q
Job Details:
11/22/2019
DISHWASHER KITCHENAID KUDS02SRSS3
Door links replaced unit tested ok; used 1 8194001 (Link) from stock
Near Wayne, NJ 07470
Gerry Q
Job Details:
11/22/2019
OVEN WHIRLPOOL KODE500ESS01
Thermal fuse replaced unit tested ok; used 1 WPW10545291 (FUSE-THRML) from stock
Near South Plainfield, NJ 07080
Roberto C
Job Details:
11/22/2019
WASHER MAYTAG MVWC565FW0
Needs gearcase loud on wash cycle 2cc; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11161960 (AGITATOR )
Near Roxbury Township, NJ 07847
Ken K
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW04
"Not cooling, checked unit found compressor not running, replaced overload and relay; used 1 8201786 (START-DEV) from stock"
Near Mount Olive Township, NJ 07836
Ken K
Job Details:
11/22/2019
WINE COOLER JENN AIR JUBFL242HM00
Replaced switch cover on unit due to being broken
Near Mount Olive Township, NJ 07836
Stan F
Job Details:
11/22/2019
MICROWAVE JENN-AIR JMC2430DP01
Installed parts order same problem called techline sr#7726187000 was told to order wire harness going to add mag thermostat and invertor board.; ordrng 1 W10217711 (inverter) and 1 W11033422 (interlock) and 1 W11098747 (magnetron) and 1 W11233913 (sensor)
Near Clinton Township, NJ 08801
Ken K
Job Details:
11/22/2019
REFRIGERATOR JENN-AIR JFC2089BEM01
Replaced damp control due to making noise; used 1 W10594329 (CONTROL) from stock
Near Morristown, NJ 07960
Stan F
Job Details:
11/22/2019
DISHWASHER KITCHEN-AID KDFE204ESS3
Found no error code reset to factory setting will need lower rack ; ordrng 1 W10728159 (dishrack)
Near Old Bridge Township, NJ 08857
Dennis B
Job Details:
11/22/2019
WASHER WHIRLPOOL WFW6620HW0
Db no faults found could not duplicate at this time
Near Vernon Township, NJ 07422
Stan F
Job Details:
11/22/2019
RANGE WHIRLPOOL WFG550SOHZ1
Found right side of door hinges broken.will need door hinges.; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Flemington, NJ 08822
Moses D
Job Details:
11/22/2019
MICROWAVE JENN-AIR JMC2430DP01
"Made checks UI has no display inner light does come on when door is opened, replaced UI panel and documented with tech line SR 7726447141"
Near Moonachie, NJ 07074
Gerry Q
Job Details:
11/22/2019
DISHWASHER JENN-AIR JDB8200AWP1
Unit need motor pump customer has hard water that build up into the diverter and leaks water ; ordrng 1 W10831329 (shield) and 1 WPW10455260 (pump&motor)
Near Chatham, NJ 07928
Gerry Q
Job Details:
11/22/2019
RANGE JENN AIR JES9750CAS02
Unit need new control board; ordrng 1 WP8507P23360 (CONTROL BOARD)
Near Bridgewater Township, NJ 08807
Moses D
Job Details:
11/22/2019
RANGE WHIRLPOOL GFE461LVS0
Made checks found error F6E1 for run away temperature. Needs new control and sensor. Customer does not want repair at this time. Documented with safety SR 7720253978Use Authorization # WNB0ZNBWL1 for trip charge
Near Florham Park, NJ 07932
Gerry Q
Job Details:
11/22/2019
MICROWAVE KITCHENAID KEMS308SSS00
Unit need a new broil element ; ordrng 1 WP9760774 (elmnt-brol)
Near Cranford, NJ 07016
Moses D
Job Details:
11/22/2019
WALL OVEN JENN-AIR JJW2430DP02
Replaced UI to 14.00.00 to correct light issue. Tested ok
Near Cranford, NJ 07016
Moses D
Job Details:
11/22/2019
MICROWAVE JENN-AIR JMW2430DS01
Replaced control panel for error F2E1 that whirlpool sent customer. Tested ok
Near Denville, NJ 07834
Frank G.
Job Details:
11/22/2019
WASHER/ DRYER WHIRLPOOL WET4027EW0
Replaced parts and checked...
Near Mount Olive Township, NJ 07836
Ken K
Job Details:
11/22/2019
ICEMAKER KITCHENAID KUID508ESS2
"Checked unit it’s shutting its self off, not lights no display, had to shut off and restore power then the unit will run....ordered control board; ordrng 1 W11034363 (CONTROL)"
Near Parsippany-Troy Hills, NJ 07054
Frank G.
Job Details:
11/22/2019
DRYER MAYAG MED5630HW0
Hooked up venting and checked
Near Mount Olive Township, NJ 07836
Ken K
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
"Checked unit touch control not working, unable to reset filter or set temperature ; ordrng 1 W11284720 (UI CONTROL)"
Near Parsippany-Troy Hills, NJ 07054
Frank G.
Job Details:
11/22/2019
WASHER WHIRLPOOL WTW5000DW1
"Replaced washplate and drive hub...ran diagnostics and recalibrated control ; used 1 W10528947 (HUB), and 1 W10902814 (WASHPLATE) from stock"
Near Morristown, NJ 07960
Ken K
Job Details:
11/22/2019
REFRIGERATOR KITCHEN AID KBFC42FTS05
"2 count call Checked unit items freezing in crisper draws, needs gasket on both as per SP W11110955, also FC door gasket has larger rip causing frost build up in FC. ; ordrng 2 W11116065 (CRISPER GASKETS)s and 1 WPW10192907 (FC GASKET)"
Near Old Bridge Township, NJ 08857
Dennis B
Job Details:
11/22/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Db unit needs valve not getting water ; ordrng 1 W11175771 (valve-inlt)
Near Morristown, NJ 07960
Frank G.
Job Details:
11/22/2019
WASHER WHIRLPOOL WET4027HW0
Unit checked out ok...ran multiple tests...no error codes stored. Ran diagnostics and recalibrated control...PHONE NUMBER FOR CUSTOMER 973-615-9766
Near Mount Olive Township, NJ 07828
Frank G.
Job Details:
11/22/2019
DRYER MAYTAG MGD6630HC0
Unit checked out ok...F3 E3 error code caused by vent being crimped against back wall...advised customer what to do to correct the problem...also needs hooded dryer vent installed and louvered one removed
Near Denville, NJ 07834
Efrain R.
Job Details:
11/22/2019
WASHER/ DRYER WHIRLPOOL WET4027EW0
Assist frank with repair tested ok.to be billed . C notes for c notes for charges.
Near Readington Township, NJ 08889
Moses D
Job Details:
11/22/2019
RANGE JENN-AIR JDS1750ES0
"Made checks has error F8E0 replaced cooling fan, ordering door hinges door not closing all the way; ordrng 2 W11233558 (HINGE )s, used 1 W11107275 (FAN BLOWER) from stock"
Near Roxbury Township, NJ 07876
Efrain R.
Job Details:
11/22/2019
WASHER WHIRLPOOL WTW8000DW0
Replace lid and screws ok
Near Queens, NY 11377
Kenny G
Job Details:
11/22/2019
WASHER WHIRLPOOL WFW5090JW
Installed control unit ok.
Near New York, NY 10128
Damian T.
Job Details:
11/22/2019
REFRIG/FREEZER KITCHEN AID KGSS907SSS01
"Replaced electronic spark module, bake ignitor, rechecked functions and unit tested ok."
Near The Bronx, NY 10455
Darren S.
Job Details:
11/22/2019
WASHER WHIRLPOOL WFW75HEFW0
Install parts .. ran diagnostics .. machine ok
Near Jackson Township, NJ 08527
Tyler S
Job Details:
11/22/2019
WASHER WHIRLPOOL WFW7590FW0
Per maintenance and leasing office unit was already fixed by us.
Near Brick Township, NJ 08724
Tyler S
Job Details:
11/22/2019
REFRIG/FREEZER AMANA ASD2522WRS05
Tightened door handles. Ice chute is in good shape and appears to be sealing. Gave customer option to replace it but declined at this time. Everything else working.
Near Morristown, NJ 07960
Frank G.
Job Details:
11/22/2019
WASHER WHIRLPOOL WFW9600TW01
Needs door hinge...Installed part ; used 1 8183202 (HINGE) from stock
Near Rockaway, NJ 07866
Efrain R.
Job Details:
11/22/2019
OVEN KITCHENAID KODE509ESS02
Needs convect fan motot . 2 men 2cc; ordrng 1 W10860984 (CONVECT FAN MOTOR )
Near Livingston, NJ 07039
Elmer A.
Job Details:
11/22/2019
WSH FRT/LOAD WHIRLPOOL WFW9151YW00
Installed console & bellow checked operation ok.; used 1 WPW10381562 (BELLOW) from stock
Near Montclair, NJ 07042
Elmer A.
Job Details:
11/22/2019
WASHER WHIRLPOOL WTW5000DW2
Recalibrate ran diagnostic operation ok no error codes.
Near Queens, NY 11366
Kenny G
Job Details:
11/22/2019
WASHER WHIRLPOOL SERIAL TAG NOT LEGIB
Installed drain pump good to go working as designed. Front door panel broke off will need to order and replace ; ordrng 1 W10866674 (door-outer) and 1 WPW10208275 (door-inner)
Near Maplewood, NJ 07040
Arden D.
Job Details:
11/22/2019
LAUNDRY MAYTAG MVWB880BW0
"AD. Checked unit, found faulty tub/bearing Assy. , hub, tub ring and impeller. Ordering parts.; snapped 1 QuickPics"
Near Yonkers, NY 10701
Jerel L
Job Details:
11/22/2019
DISHWASHER WHIRLPOOL WDT720PADM2
Installed new pump. No leaks found. All functions test ok; used 1 WPW10348269 (PUMP-DRAIN) from stock
Near Toms River, NJ 08757
Tyler S
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ00
"Unit has a faulty water valve, chattering loudly and causing customers copper line to vibrate a lot. Also slow dispensing water. ; ordrng 1 WPW10179146 (VALVE-INLT)"
Near Hawthorne, NJ 07506
Gerry Q
Job Details:
11/22/2019
DISHWASHER WHIRLPOOL WDT970SAHZ
Upper rack adjuster replaced unit tested ok; used 1 W10712395 (ADJUSTER) from stock
Near Manasquan, NJ 08736
Tyler S
Job Details:
11/22/2019
WASHER WHIRLPOOL WFW6620HW0
"Installed tank. Found leak culprit, hole in door bellow. Missed it on my first visit. Ordering. ; ordrng 1 W11314648 (BELLOW)"
Near New York, NY 10033
Kenly S
Job Details:
11/22/2019
REFRIG WHIRLPOOL MBR2256KES5
check and found that the bi-metal board control and the damper are defective; ordrng 1 D7824706Q (ICEMAKER ) and 1 WPW10165425 (DEFROST BI-METAL) and 1 WPW10196393 (AIR DAMPER ) and 1 WPW10422363 (HARNESS WIRE (THERMOSTAT)) and 1 WPW10503278 (CONTROL BOARD )
Near Brooklyn, NY 11220
Paul D
Job Details:
11/22/2019
M/W OTR MAYTAG MMV6180WB1
Install new door handle was sent bac
Near New York, NY 10011
Clem S.
Job Details:
11/22/2019
DRYER WHIRLPOOL WGD85HEFW1
"Unit operation normal ,test good"
Near Middletown, NJ 07718
Eric P.
Job Details:
11/22/2019
WASHER MAYTAG MVWB765FW2
Ep-removed debris from drain pump. Drain line fed into a multi-turn standpipe causing F9E1(long drain) error. Removed and hung into the sink-drains appropriately. Machine functions as designed
Near Rumson, NJ 07760
Chris H.
Job Details:
11/22/2019
MICROWAVE JENN-AIR JMW3430WS02
CH - assisted with 2 man
Near Rumson, NJ 07760
Chris H.
Job Details:
11/22/2019
WASHER WHIRLPOOL WFW5620HW0
CH - installed new bellow - tests good
Near South Orange, NJ 07079
Arden D.
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM
"AD. Checked unit, found loose icemaker harness connection. Reconnected properly, unit tested ok."
Near Jersey City, NJ 07302
Gabino P
Job Details:
11/22/2019
WASHER WHIRLPOOL WFW3090GW0
Check drum motor pump do test mode working ask the sign
Near Florham Park, NJ 07932
Jesse F
Job Details:
11/22/2019
REFRIGERATOR KITCHENAID KRSF505ESS01
"F.f. evaporator severely frosted over, unable to remove shelving. O&i parts. 2 count for defrosting...; ordrng 1 W10316760 (thermistor) and 1 W10822640 (cntrl-elec) and 1 W11098695 (fan-scroll) and 1 W11172798 (CONTROL)"
Near New York, NY 10128
Damian T.
Job Details:
11/22/2019
RANGE KITCHENAID KSGG700ESS1
"Replaced r/f gas calve and orifice tip, rechecked functions and found orifice holder cracked and causing a secondary flame underneath burner assembly. Contacted W/P safety and obtain concession number to cover parts and labour for client. KNC6300WPL1; ordrng 1 W10552120 (holder-orf)"
Near Morristown, NJ 07960
Jesse F
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00
"Door damaged, reorder. On return, 2 men needed to bring door upstairs, apartment building has no elevator. Tech needs to bring door, customer elderly and can’t bring up stairs...; ordrng 1 LW10852095 (dor-fip)"
Near Rumson, NJ 07760
Eric P.
Job Details:
11/22/2019
MICROWAVE JENN-AIR JMW3430WS02
"Ep-Installed new blower, unit will not reboot. Confirmed all voltages-correct. Contacted techline(sr#7726446395). Replacing console. Ordering (1) W10323052 panl-cntrl; ordrng 1 W10323052 (panl-cntrl)"
Near Maplewood, NJ 07040
Felipe T.
Job Details:
11/22/2019
RANGE WHIRLPOOL WFG320M0BW2
Reseated connections on spark module
Near South Orange, NJ 07079
Felipe T.
Job Details:
11/22/2019
OVEN WHIRLPOOL AGG222VDW4
Reseated connections on valve assembly
Near Newark, NJ 07104
Felipe T.
Job Details:
11/22/2019
MICROWAVE WHIRLPOOL WMH53521HZ3
Replaced defective blower
Near Little Silver, NJ 07739
Eric P.
Job Details:
11/22/2019
WASHER MAYTAG MVWB765FW2
"Ep-unit has repeat failure, start button works intermittently. Contacted techline-Chris(sr#7726451083)- harness and/or console issue. Ordering (1) W11114670 console; ordrng 1 W11114670 (console)"
Near Kearny, NJ 07032
Felipe T.
Job Details:
11/22/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Reseated lower spray arm
Near Little Silver, NJ 07739
Eric P.
Job Details:
11/22/2019
DRYER MAYTAG MGDC465HW0
"Ep-unit is short cycling-on for 12sec/off for 1min12sec. Ohmed coil valve-over range. Ordering (1) 279923 valve,gas; ordrng 1 279923 (valve,gas) and 1 EXTRATIME"
Near Oceanport, NJ 07757
Eric P.
Job Details:
11/22/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03
"Ep-between product F/C temp of 23°-all products in freezer are frozen. R/C temps of 43°-temps are slightly elevated. Found E1 error(temps above 45° for more than three hours) test #37 -passed. Rescheduling for 11/26/19 with extra time to remove unit ,check for leaks and recharge system; ordrng 1 EXTRATIME"
Near Mount Vernon, NY 10553
Wayne L
Job Details:
11/22/2019
WALL OVEN AMANA AGR5330BAS3
Check unit ignitor is faulty ; ordrng 1 W11176454 (IGNITOR )
Near New York, NY 10021
Damian T.
Job Details:
11/22/2019
D/WASHER UNDCTR KITCHEN-AID KDPE334GPS0
"Checked and ran diagnostics and found water supply to unit was off. Turned water supply on, rechecked functions and unit tested ok. Also found dried unknown liquid on inner door panel and tub."
Near Brooklyn, NY 11220
Paul D
Job Details:
11/22/2019
COOKTOP WHIRLPOOL WFG510SOHS1
Inst did module tested ok
Near Queens, NY 11357
Mike D
Job Details:
11/22/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01
Replaced defective light module unit checked ok
Near New Brunswick, NJ 08901
Jason T
Job Details:
11/22/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00
"Made checks” found defective compressor and or leaking evaporator, customer is having unit replaced by his PC Richards rep... instructed customer"