Near Maywood, NJ 07607
Gabino P
Job Details:
04/29/2019
WASHER WHIRLPOOL MVWC565FW1
Found code F8E1 reset main control and check ok. Home presure to low ..
Near New Providence, NJ 07974
Jason T
Job Details:
04/29/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY01
"Made checks” found plugged evaporator drain, unplugged evaporator drain, defrost tested ok..."
Near Queens, NY 11436
Kage M
Job Details:
04/29/2019
REFRIG/FREEZER WHIRLPOOL WRS322FDAM04
Installed the lights and left the unit working as designed ; ordrng 1 W10850492 (ICE BIN)
Near West New York, NJ 07093
Aris S.
Job Details:
04/29/2019
MICRO OVEN TOP IKEA IMH172FS0
"Found a bad door switch, install one test it is working good ; used 1 W10727360 (SWITCH) from stock"
Near Wood-Ridge, NJ 07075
Aris S.
Job Details:
04/29/2019
DISHWASHER WHIRLPOOL WDT720PADM2
"Need parts, heater is burn ; ordrng 1 W10518394 (HEATER ELEMENT ) and 1 W10518394 (CONTROL )"
Near Metuchen, NJ 08840
Gabino P
Job Details:
04/29/2019
DRYER MAYTAG MGDB765FW0
Dryer on 50 % increase to 100 % Reset CONTROLER and check ok.
Near Plainfield, NJ 07062
Gabino P
Job Details:
04/29/2019
WASHER WHIRLPOOL MVWC565FW1
Replace capacitor and check ok.; used 1 W11158831 (CAPACITOR) from stock
Near Jersey City, NJ 07305
Aris S.
Job Details:
04/29/2019
RANGE WHIRLPOOL WFG510S0AS2
Need parts. I I (I was there before). ; ordrng 1 W10625534 (WIRE HARNESS MAIN) and 1 WPW10348656 (CONTROL )
Near Cranford, NJ 07016
Gabino P
Job Details:
04/29/2019
LAUNDRY WHIRLPOOL MVWB766FW1
Found code F0E3 Reset CONTROLER and check ok.
Near Queens, NY 11420
Kage M
Job Details:
04/29/2019
REFRIG/FREEZER WHIRLPOOL WRT111SFDW03
Checked and found gasket not holding to liner ; ordrng 1 W10507440 (GASKET WHITE )
Near Lincoln Park, NJ 07035
Aris S.
Job Details:
04/29/2019
DISHWASHER WHIRLPOOL WDT720PADM2
"Run unit on service diagnostic, unit is working normal, & heater is working, problem is , unit is connected to cool water no hot. ( custumer is no happy)"
Near Queens, NY 11355
Kage M
Job Details:
04/29/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02
Checked and found the food freezing in the fridge section ; ordrng 1 W11223731 (CONTROL BOX) and 1 WP2163777 (FAN BLADE )
Near River Vale, NJ 07675
Aris S.
Job Details:
04/29/2019
RANGE MAYTAG MGR6600FZ0
Need parts is melted ; ordrng 1 W10472035 (CONTROL )
Near Pequannock Township, NJ 07440
Aris S.
Job Details:
04/29/2019
KITCHEN KITCHENAID KDTE304DSS0
"Run unit check the amp, is normal, just unit is connected to a gfi outlet,"
Near Queens, NY 11413
Kage M
Job Details:
04/29/2019
DRYER WHIRLPOOL MGDC465HW0
Checked and found faulty door switch replaced door switch left unit working as designed; used 1 WP3406107 (SWITCH) from stock
Near Glen Ridge, NJ 07028
Jason T
Job Details:
04/29/2019
DISHWASHER WHIRLPOOL WWDTA50SAHW
Cleared debris from drain pump. Advised customer drain hose installation’ units ok...
Near Glen Ridge, NJ 07028
Jason T
Job Details:
04/29/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM00
"Made checks” found plugged evaporator drain” unplugged evaporator drain also unkink main water line to refrigerator , tested ok..."
Near Scotch Plains, NJ 07076
Jason T
Job Details:
04/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Replaced tubing dispenser water line, tested ok...; used 2 WP2198677 (CONNECTOR) from stock"
Near Pequannock Township, NJ 07444
Keyel H
Job Details:
04/29/2019
REFRIG/FREEZER KITCHEN AID KRMF706ESS01
Install fresh food door check ok.
Near South Hackensack, NJ 07606
Keyel H
Job Details:
04/29/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
"Leaking from ice maker, replace ice maker cycled ok.; used 1 W10884390 (ICEMAKER) from stock"
Near Queens, NY 11691
Kage M
Job Details:
04/29/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
Checked and found the slide out shelf slipped put of place re installed the shelf and left the unit working as designed
Near Queens, NY 11420
Kage M
Job Details:
04/29/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Customer concern was the unit not getting full pressure at the water dispense checked and found a bad filter advise the customer to replace the water filter no further repairs at this time
Near Butler, NJ 07405
Aris S.
Job Details:
04/29/2019
MICROWAVE WHIRLPOOL AMH73521CS4
"Install mag , cap, & fuse, test it is working good ."
Near River Edge, NJ 07661
Aris S.
Job Details:
04/29/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Check unit is ok, problem is the floor. Is no even, show to customer,"
Near Hillside, NJ 07205
Gabino P
Job Details:
04/29/2019
WASHER MAYTAG MVWC400XW4
Replace transmission etc and check ok.
Near Scotch Plains, NJ 07076
Jason T
Job Details:
04/29/2019
REFRIG/FREEZER JENN AIR JFFCC72EFP02
"Replaced defective ice maker fill, tested ok..."
Near Cedar Grove, NJ 07009
Keyel H
Job Details:
04/29/2019
REFRIG/FREEZER KITCHENAID KRFC302ESS00
"Water supply line was crimp, unit was push back to far causing that problem, pull unit forward to prevent problem, now operating normal."
Near Queens, NY 11370
Kage M
Job Details:
04/29/2019
KITCHEN WHIRLPOOL DU1055XTVS5
Checked and found the console not responding nedds to be replaced customer will replace the unit
Near Queens, NY 11418
Kage M
Job Details:
04/29/2019
WASHER WHIRLPOOL WFW72HEDW0
"Checked and found f3e1 unit not draining properly, checked and found a socks stuck inside the drain pump removed the socks and ran the unit on a test mode to find everything working as designed"
Near Queens, NY 11385
Kage M
Job Details:
04/29/2019
RANGE WHIRLPOOL WFG320M0BW2
Customer concern was unit no shutting off.if customer call back to do the repair please scode the clock $224.28 due if they do the repair
Near Queens, NY 11414
Kage M
Job Details:
04/29/2019
WASHER WHIRLPOOL LSQ9549PW6
Customer concern was water leaking during the rinse cycle checked and found unit was off-balance leaning towards the left front I adjusted the legs I left unit working as designed no further repairs
Near East Hanover, NJ 07936
Gabino P
Job Details:
04/29/2019
WASHER MAYTAG MVWB765FW2
Found code F0E5 F7E9 Reset main control
Near Queens, NY 11361
Kenny G
Job Details:
04/26/2019
WASHER WHIRLPOOL WTW4616FW2
Found no issues with unit. Educated customer on usage
Near Queens, NY 11358
Kenny G
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV
Found water filter was clogged. Advised customer to purchase new one. Also door was closing perfectly. Advised customer of door stop that stops doors at certain point.
Near Queens, NY 11102
Derrell D.
Job Details:
04/26/2019
WASHER MAYTAG MVWB835DW4
Installed CCU and MCU tests unit working properly no other faults found
Near New York, NY 10024
Edwin M.
Job Details:
04/26/2019
DRYER GAS MAYTAG MGD3100DW0
Replaced dryer puller. Dryer vent needs to be repaired duct running outdoor was just taped together and has came apart; used 1 279640 (idler pulley) from stock
Near New York, NY 10024
Edwin M.
Job Details:
04/26/2019
DRYER WHIRLPOOL WHD560CHW0
Unit tested as designed need to changed plumbing connection
Near New York, NY 10128
Edwin M.
Job Details:
04/26/2019
DRYER WHIRLPOOL WGD9600TW2
Unit performance tested ok. Smell seems to becoming from the gas its self. Suggest contacting gas company
Near New York, NY 10128
Edwin M.
Job Details:
04/26/2019
REFRIGERATOR KITCHENAID KBFS22ECMS
Adjusted filter unit tested ok
Near New York, NY 10128
Edwin M.
Job Details:
04/26/2019
DISHWASHER KITCHENAID KDTE304CPA0
Cleared drain line tested ok
Near Great Neck, NY 11020
Kenny G
Job Details:
04/26/2019
RANGE - GAS KITCHENAID KSGG700ESS01
Found bad fan blower. Will need to replace. Will order. Customer only available fridays and mondays. 29 th Monday. ; ordrng 1 W11107275 (fan-blwr)
Near Queens, NY 11364
Kenny G
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL GX5FHDXVY
Found unit needs drain tube replaced. Ordering unit. ; ordrng 1 W10619951 (drain tube)
Near Queens, NY 11358
Kenny G
Job Details:
04/26/2019
OVEN AMANA AGG222VDW2
"Found bad ignitor. Will order ; ordrng 1 98005652 (igniter,oven pilot) and 1 98012220 (pin-door)"
Near Springfield Township, NJ 07081
Karl G
Job Details:
04/26/2019
WASHER WHIRLPOOL WTW5500XW1
Kg 4/25 checked unit found lid lock flashing due to control locked out. Reset calibrated control through diagnostic test. Washer components operating properly. Unit operating as designed.
Near New Providence, NJ 07974
Karl G
Job Details:
04/26/2019
WASHER WHIRLPOOL WTW4955HW1
"kg 4/25 checked washer upon arrival. Lid lock engaged after cycle was completed, customer states cycle was completed 3 days ago and he did not touch washer for tech to see lock does not disengaged after cycle. Lid lock does open if cancel is pressed. Washer does completely cycle. Unit is 1 week old and is the 2nd washer with exact problem! Spoke to Austin@techline and he advised that washer should be on its own dedicated power supply and advised to educate customer about detergent use. NO error codes stored in control. Customer will try recommendation from whirlpool to see if it resolves problem. Documented service with techline File#7724706039"
Near Westfield, NJ 07090
Karl G
Job Details:
04/26/2019
WASHER WHIRLPOOL WFW92HEFC0
"Kg 4/25 installed dispenser. Checked unit through diagnostic mode, all components tested properly. Unit operating as designed"
Near New York, NY 10128
Edwin M.
Job Details:
04/26/2019
OVEN KITCHENAID KGRA806PSS02
Replaced user interface; ordrng 1 WP9756559ES (swtch-memb)
Near River Edge, NJ 07661
Sam C
Job Details:
04/26/2019
REFRIG/FREEZER KITCHEN AID KRSC503ESS00
Removed evaporator flushed lines installed new drier and evaporator pressurized vacuum charge; used 1 WPW10143759 (
Near River Vale, NJ 07675
Sam C
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Customer complaint about 7 times service they refuses repair and allowed tech to diagnostics unit called tech-line to documented reference # 7724705475
Near Norwood, NJ 07648
Sam C
Job Details:
04/26/2019
REFRIG/FREEZER KITCHEN AID KFIS20XVMS6
Defrosted ice installed new drain tube cycle check drain
Near Wanaque, NJ 07465
Sam C
Job Details:
04/26/2019
REFRIG/FREEZER MAYTAG MSC21C6MFZ00
"removed cover/ home under construction/ turn ice maker off advised customer about water line installation,Instructed customer"
Near Branchville, NJ
Clayton G.
Job Details:
04/26/2019
WASHER WHIRLPOOL WTW8500DC0
Replaced water valve unit test OK
Near Cranford, NJ 07016
Karl G
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Kg 4/25 checked unit ice maker not advancing through cycle. Needs new ice maker ; ordrng 1 WPW10300024 (icemaker)
Near Green Brook Township, NJ 08812
Omar S
Job Details:
04/26/2019
WASHER MAYTAG MVWC565FW0
Installed parts test ok.
Near Middlesex, NJ 08846
Omar S
Job Details:
04/26/2019
WASHER MAYTAG MVWB765FW3
Installed water valve test ok.
Near Flemington, NJ 08822
Omar S
Job Details:
04/26/2019
WASHER WHIRLPOOL WFW8540FW1
Not advancing found clog valve open clean test ok..
Near Woodbridge Township, NJ 07067
Karl G
Job Details:
04/26/2019
REFRIG/FREEZER WHIRLPOOL WRF535SMHW00
Kg 4/25 checked unit found food inside fresh food section frozen. Unit does not ; ordrng 1 W11131391 (harns-wire) and 1 WPW10503278 (refer elect cont brd)
Near Bridgewater Township, NJ 08807
Omar S
Job Details:
04/26/2019
MICROWAVE O.T.R. KITCHEN AID KHHS179LSS-5
Defective inverter board estimate declined service charge$122.57#1548272257
Near Paramus, NJ 07652
Sam C
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL WRT3L1SZYB00
Unit failed on sealed system leaks need to be flushed on return; ordrng 1 4387444 (evap repar) and 1 W10233960 (compressor) and 1 WPW10314205 (evaporator)
Near Queens, NY 11367
Kenny G
Job Details:
04/26/2019
RANGE JENN AIR JGRP436WP01
Installed control tested ok.
Near Brooklyn, NY 11236
Wayne D
Job Details:
04/26/2019
REFRIG/FREEZER AMANA ASD2575BRB01
Replaced icemaker
Near Brooklyn, NY 11229
Wayne D
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01
Adjust d freezer gasket
Near Brooklyn, NY 11234
Wayne D
Job Details:
04/26/2019
REFRIGERATOR KITCHENAID KRFF302ESS00
"Cleaned condenser coil, checked unit all ok"
Near Brooklyn, NY 11229
Wayne D
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
"Unable to verify complaint checked unit all ok, possible bad fan motor, unit working as designed at this time"
Near Mendham, NJ 07945
Clayton G.
Job Details:
04/26/2019
REFRIGERATOR JENN-AIR JFC2089HES3
Unit needs damper assembly. Model number not coming up in either Marcone or travels. Parts assistance parts research please; saved tckt
Near Blairstown, NJ 07825
Jose R
Job Details:
04/26/2019
DRYER MAYTAG MEDX655DW1
"Found broken drum belt..Replaced broken belt and pulley idler..tested unit ok; used 1 WP691366 (), and 1 WPW10198086 (BELT DRUM) from stock"
Near Roxbury Township, NJ 07850
Clayton G.
Job Details:
04/26/2019
WASHER MAYTAG MVWC555DW1
Unit needs pump. 147.09$ W10876600. 135.00$ Custome; ordrng 1 W10876600 (drain pump)
Near Milford, NJ 08848
Jose R
Job Details:
04/26/2019
OVEN JENN-AIR JJW3830WS02
Assist tech
Near Plainfield, NJ 07060
Omar S
Job Details:
04/26/2019
RANGE WHIRLPOOL WFG320M0BW2
Costumer states same issue is happening didn’t reproduce the problem need to order part switch.; ordrng 1 WPW10548355 (harns-wire)
Near Linden, NJ 07036
Felipe T.
Job Details:
04/26/2019
DISHWASHER MAYTAG MDB4949SHZ0
Water to dishwasher was off under the sink
Near Edison, NJ 08820
Felipe T.
Job Details:
04/26/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Checked unit leveling, installation and door alignment all checked ok. Door closes properly"
Near Bridgewater Township, NJ 08807
Omar S
Job Details:
04/26/2019
DISHWASHER WHIRLPOOL KUDS03FTSS3
"Bad door spring paid in full $249.32#1548322387; ordrng 1 8194001 (mount,door balance)"
Near Staten Island, NY 10312
Felipe T.
Job Details:
04/26/2019
X WHIRLPOOL MGS5770ADW
Replaced defective oven ignitor ; used 1 74007498 (IGNITOR) from stock
Near Jersey City, NJ 07305
Felipe T.
Job Details:
04/26/2019
DISHWASHER KITCHEN AID KDTM354DSS5
Replaced defective upper rack adjusters. Applied Teflon tape to valve that had a small drip at the supply hose. Advised customer to monitor leak and replace supply line to dishwasher if it leaks again
Near Newark, NJ 07105
Felipe T.
Job Details:
04/26/2019
OVEN WHIRLPOOL MGR6600FZ0
Removed oven bottom and flame deflector. Did not find any foreign object that would burner cause smoke. Unit checked out ok
Near Newark, NJ 07104
Felipe T.
Job Details:
04/26/2019
OVEN WHIRLPOOL WFG320M0BS3
Replaced defective oven sensor - p stock and repaired wiring harness ; used 1 WPW10181986 (SENSOR ) from stock
Near Linden, NJ 07036
Jesse F
Job Details:
04/26/2019
REF BOT/MT 25CF WHIRLPOOL WRX735SDBM00
"Found icemaker module getting stuck and replaced(tech had an extra module on hand). Put icemaker through cycle, water fills o.k..."
Near Garwood, NJ 07027
Jesse F
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL MZD2768GEW
Found drain tube plugged and cleared. Also replaced icemaker...; used 1 4317943 (ICEMAKER) from stock
Near Westfield, NJ 07090
Jesse F
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00
"Found f.f. temperature control set @ 33(instruct on proper temperature), causing freezing @ filter housing. Defrost housing and removed filter and instruct(customer will replace filter)..."
Near Mount Olive Township, NJ 07836
Stan F
Job Details:
04/26/2019
VENTHOODS WHIRLPOOL n/a
Found push button switch bad.; ordrng 1 W11230930 (PUSH BUTTON SWITCH.)
Near Cresskill, NJ 07626
Stoyan S
Job Details:
04/26/2019
DISHWASHER JENN-AIR JDB3600AWP5
Clogged spray arms Order new; ordrng 1 W11039162 (arm-spray) and 1 W11039164 (arm-spray)
Near Hanover, NJ 07981
Stan F
Job Details:
04/26/2019
M/W OTR WHIRLPOOL n/a
I’m the helper on this call.
Near Chester, NJ 07930
Stan F
Job Details:
04/26/2019
MW-HOOD COMBO JENN-AIR JMV8208DP00
Installed thermostat tested ok.
Near Hanover, NJ 07981
Gerry Q
Job Details:
04/26/2019
M/W OTR WHIRLPOOL n/a
Door upper switch replaced tested ok
Near Bloomingdale, NJ 07403
Gerry Q
Job Details:
04/26/2019
RANGE KITCHENAID KSGB900ESSO
Cooling fan blower replaced unit tested ok; used 1 W11107275 (FAN BLOWER) from stock
Near New York, NY 10013
Clem S.
Job Details:
04/26/2019
REFRIG/FREEZER WHIRLPOOL WRS321SDHWO1
"Found block ice maker fill tube & kink tube in back of unit Repair kinked tube and unclogged ice maker fill tube,test okay"
Near East Brunswick, NJ 08816
Jesse F
Job Details:
04/26/2019
REFRIG/FREEZER MAYTAG MRT311FFFZ00
Customer complains of unit rolling when opening doors and drawers not opening smoothly. O&i parts...; ordrng 4 4387828A (shim)s and 2 WP542638 (grease)s
Near New York, NY 10009
Clem S.
Job Details:
04/26/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01
"Reset ice maker control ,test okay"
Near New York, NY 10022
Clem S.
Job Details:
04/26/2019
OVEN WHIRLPOOL JGS8850BDS
"Defective bake ignitor and door hinge ,. Replaced bake ignitor . Decline hinge test okay ; used 1 12400035 (igniter) from stock"
Near Franklin Township, NJ 08873
Jesse F
Job Details:
04/26/2019
REF BOT/MT 25CF WHIRLPOOL WRF535SMBM00
Both f.f. gaskets needed. O&i parts. Friday preferred...; ordrng 2 W10830162 (gasket-fip)s
Near Mamaroneck, NY 10543
Marc M
Job Details:
04/26/2019
DISHWASHER KITCHENAID KDFE204ESS3
Unit tested & checked filter cleaned and cx instructed. ; Job Cmpltd
Near New York, NY 10021
Clem S.
Job Details:
04/26/2019
RANGE - GAS JENN AIR JGS8860BDP18
"Replaced parts ,test okay"
Near Union, NJ 07083
Jesse F
Job Details:
04/26/2019
REFRIG/FREEZER KITCHEN AID KRMF706ESS00
"L/s pantry door needed(water entered compartment and shorted wires, 2nd time pantry’s U.I. will be replaced). O&i parts. 2 count for defrosting. Customer will call KitchenAid to try and get a concession...; ordrng 1 W10815669 (dor-fip ss)"
Near Brick Township, NJ 08724
Tyler S
Job Details:
04/26/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2
Icemaker worked fine when jumping it out. Found temp 11 degrees in freezer. Called tech-line. Frost pattern looked fine. Thermistors are all new and so is UI. Customer says unit runs constantly. Tech-line believes unit either has a low charge or an inefficient compressor which is causing temps to be to warm to make ice. Only way to tell is by putting process port on compressor and checking low side pressure. Ordering dye drier and compressor for sealed system tech on return. SR#7724701733-Chris ; ordrng 1 W10160407 (COMPRESSOR) and 1 WPW10143759 (DRIER)
Near Brooklyn, NY 11223
Enerve B.
Job Details:
04/26/2019
WALL OVEN WHIRLPOOL KODE500ESS
Installed 3 of 4 parts listed below
Near Califon, NJ 07830
Stan F
Job Details:
04/26/2019
MICROWAVE WHIRLPOOL GMC305PDS6
Found unit not heating customer also what a lamp.; ordrng 1 W10245183 (MAG) and 1 WP4375020 (CAP) and 1 WP4375079 (THERMOSTAT ) and 1 WPW10440740 (LAMP) and 1 WPW10687786 (DIODE )
Near Brooklyn, NY 11224
Enerve B.
Job Details:
04/26/2019
FREEZER WHIRLPOOL WRT518SZFM00
Installed 2 of the 3 parts listed below 1 was defected .unit works ok.
Near Brooklyn, NY 11235
Enerve B.
Job Details:
04/26/2019
DRYER WHIRLPOOL WED9290FW0
"Installed the parts listed below ,only the seals and the two rollers are R /S and the unit tested ok,times very well done."
Near Mendham, NJ 07945
Stan F
Job Details:
04/26/2019
OVEN JENN-AIR JJW2827WB02
Found unit going into F8 E0 need cooling fan lower fan not running at all ; ordrng 1 WPW10273666 (COOLING FAN) and 1 WPW10273667 (COOLING FAN)
Near New York, NY 10007
Clem S.
Job Details:
04/26/2019
RANGE - GAS KITCHENAID KGSS907SSS02
Found LF burner needs to be taken a part and clean . 03 for coi