Near Bushkill, PA 18324
Jose R
Job Details:
01/27/2020
REFRIG/FREEZER WHIRLPOOL WRS555SIHZ00
"Replaced faulty condenser and evaporator fan motors..tested unit ok; used 1 W10854034 (CONDENSER FAN MTR), and 1 WP2315539 () from stock"
Near Staten Island, NY 10312
Wayne D
Job Details:
01/27/2020
REFRIG/FREEZER AMANA ARB2257CW
Replaced filter housing
Near Brooklyn, NY 11224
Wayne D
Job Details:
01/27/2020
REFRIGERATOR KITCHENAID KRFC300ESS01
Replaced icemaker and handle
Near Brooklyn, NY 11234
Wayne D
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Replaced control
Near Monroe Township, NJ 08831
Robert D
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL KRSF505EBL00
"Broken wires at the bottom of freezer door. Cust declined repairs and wants to see if whirlpool will cover parts and labor. Quoted cust $1087.72 for door, $95.00 labor, $89.00 2nd man. PT LW10755677 for BLK FR Door."
Near Monroe Township, NJ 08831
Robert D
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL ED2FHEXNS00
Cust changed filter and when she went to dispense water there was still air in the line and she panicked thinking there was an issue. Explained to cust that air enters line when swapping filter. Educated cust on how to change filter and properly purge air. Completely purged air from line. No further issue. Everything test ok.
Near Old Bridge Township, NJ 08857
Dennis B
Job Details:
01/27/2020
DISHWASHER WHIRLPOOL WDT720PADM1
Db found glass in the pump tested drain unit is draining unit runs to specs
Near Matawan, NJ 07747
Vincent D
Job Details:
01/27/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
Vd found crisper draw not seated properly adjusted tested
Near Queens, NY 11379
Paul T
Job Details:
01/27/2020
WASHER WHIRLPOOL WFW6620HC0
"Checked unit, found rear control no good and will need to be replaced. As per techline, unit needs to be on a dedicated line or issue can reoccur. Explained situation to customer. Could not get sr number due to systems being down at techline.; ordrng 1 W11322905 (CONTROL )"
Near Marlboro Township, NJ 07751
Vincent D
Job Details:
01/27/2020
DRYER WHIRLPOOL WGD5620HW1
Vd installed part tested unit ran to specs
Near Brooklyn, NY 11211
Damion M.
Job Details:
01/27/2020
WASHER WHIRLPOOL WET4027EW0
Check washer and faulty transmission and cluctc; ordrng 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)
Near Hamilton Township, NJ 08620
Trevor B
Job Details:
01/27/2020
WASHER MAYTAG MVWB835DW5
TB- Installed new water valve. Tests good.
Near Staten Island, NY 10306
Wayne D
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL W8TXNGMWQ01
"Door warped, order white fresh food door and crisper pans; ordrng 1 W11084584 (dor-fip) and 2 WP2256704 (pan-crispr)s"
Near Queens, NY 11412
George T
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04
Had to replace faulty icemaker..missing parts..installed new one. Test ok..; used 1 4317943 (ICEMAKER) from stock
Near Brooklyn, NY 11214
Wayne D
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL JBL2086HES
Needs compressor order parts 3count ; ordrng 1 W10160407 (compressor) and 1 WP12532603Q (tube- disc)
Near Queens, NY 11429
George T
Job Details:
01/27/2020
RAN GS 30 SC MAYTAG MGR6600FZ1
Part installed..all features and functions test ok..
Near Pocono Summit, PA 18346
Jose R
Job Details:
01/27/2020
WASHER WHIRLPOOL WTW4816FW2
Replaced faulty inlet valve..passing water when not in use..tested unit ok; used 1 W11210459 (
Near Tobyhanna, PA 18466
Jose R
Job Details:
01/27/2020
ICEMAKER WHIRLPOOL WRT519SZDM05
Found broken/ missing fill cup to icemaker..replaced icemaker complete..tested ok; used 1 4317943 (ICEMAKER) from stock
Near Marlboro Township, NJ 07751
Vincent D
Job Details:
01/27/2020
WASHER WHIRLPOOL WFW5620HW0
Vd unit needs panel (W11319991) resc cust ; ordrng 1 W11319991 (cntrl-elec)
Near Coolbaugh Township, PA 18466
Jose R
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Replaced faulty evaporator fan motor..tested unit ok; used 1 WP2315539 () from stock
Near Ramsey, NJ 07446
Stoyan S
Job Details:
01/27/2020
DISHWASHER KITCHENAID KDTM354ESS3
Customer using express wash and don’t activate heat dry.Also not using jet dry Explained to customer how unit works Unit works as designed
Near Freehold, NJ 07728
Vincent D
Job Details:
01/27/2020
REFRIG/FREEZER JENN AIR JFC2290REP00
Vd found center mullion failed unit also needs center mullion (W11177238); ordrng 1 W11177238 (rail-mulln)
Near Wayne, NJ 07470
Stoyan S
Job Details:
01/27/2020
OVEN JENN-AIR JJW2827WS02
Replace defective parts Test it all op ok
Near Pequannock Township, NJ 07444
Stoyan S
Job Details:
01/27/2020
OVEN WHIRLPOOL KSGG700ESS0
Replace defective blower fan Test it all op ok Use s code for part only
Near Princeton, NJ 08540
Trevor B
Job Details:
01/27/2020
ICEMAKER JEN-AIR JIM158XYRS0
TB- Unit has failed condenser fan motor. Needs replacement fan assembly. Paid in full $394.54 by cc ref# 1972494660.; ordrng 1 W10124096 (CONDENSER FAN)
Near Jefferson, NJ 07438
Stoyan S
Job Details:
01/27/2020
RANGE KITCHENAID KESH307BWH9
Ck unit rf element not working Need new infinite switch./ Also need infinity switch for rr element because can’t be turned off.Fr sw is NLA Customer will decide later what to do will call office
Near Malverne, NY 11565
George T
Job Details:
01/27/2020
DISHWASHER KITCHENAID KDTE234GPS0
Will need to replace motor and sump...not working..; ordrng 1 W11085683 (pump&motor)
Near Kinnelon, NJ 07405
Stoyan S
Job Details:
01/27/2020
RANGE MAYTAG MGT8775XS01
Replace defective igniter broil Test it all op ok ; used 1 98005652 (IGNTR-OVEN) from stock
Near Totowa, NJ 07512
Stoyan S
Job Details:
01/27/2020
RANGE WHIRLPOOL WEG515S0FW
Customer buy the range three weeks ago Old range that they have was with glow bar igniter this one is DSA and is not use to clicking noise when oven ignites.Explained to customer how this unit works Unit works as designed
Near Queens, NY 11434
George T
Job Details:
01/27/2020
DRYER GAS WHIRLPOOL WGD75HEFW0
Door seal on inner door keeps falling off..will order and replace inner door..; ordrng 1 W11251345 (INNER DOOR)
Near Ocean Township, NJ 07712
Chris H.
Job Details:
01/27/2020
DISHWASHER KITCHENAID KDTE334GPS0
CH - silverware has what appears to be undissolved detergent residue left on them after cycle. Unit has no stored error codes. All spray arms are circulating water normally. Advised customer to run hot water before starting cycle and use high temp option. No functional issues found at this time
Near Asbury Park, NJ 07712
Chris H.
Job Details:
01/27/2020
WASHER MAYTAG MHW8100DC0
CH - excess water pooling in bottom of bellow - removed debris from drain ports on bellow. Bellow is now draining out normally. No other functional issues found at this time
Near East Windsor, NJ 08520
Robert D
Job Details:
01/27/2020
MICROWAVE O.T.R. WHIRLPOOL WML75011HZ7
New outer case has dent at top RH side. Reordering outer case. 2 men needed on return as unit is still installed as well. ; ordrng 1 W11379317 (OUTER CASE )
Near Asbury Park, NJ 07712
Chris H.
Job Details:
01/27/2020
WASHER WHIRLOOL CHW9150GWO
"CH - unit is commercial. found unit with f25 fault. Verified belt is in good shape and spinning freely. Mcu to motor connections are good. Shipping bolt assemblies are completely removed and power cord shows no visible damage. Rfi polarity is good and ground switches are closed normally with panels installed. Put unit into diagnostics mode and verified that motor is running in tumble/spin. Cleared code and reset unit. No other functional issues found at this time, unable to recreate failure. Customer will be billed for service fee plus tax, $126.21 total"
Near Bushkill, PA 18324
Jose R
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00
"Replaced freezer door,also missing/ broken grill,screws,and wire cap.; ordrng 1 W10323148 (cover-wire) and 2 WPW10308489 (screw)s and 1 WPW10713153 (grille)"
Near Spring Lake, NJ 07762
Chris H.
Job Details:
01/27/2020
REFRIG/FREEZER JENN-AIR JFC2290VEM8
CH - installed new inlet valve - tests good. Advised customer to discard any ice produced in first 24 hours
Near Stroudsburg, PA 18360
Jose R
Job Details:
01/27/2020
RANGE KITCHENAID KSDG950ESS
Found shield shorted....; ordrng 1 W10655441 (wire-insul)
Near The Bronx, NY 10456
Darren S.
Job Details:
01/27/2020
WASHER WHIRLPOOL MVWC6ESWW0
Found unit hums in spin cycle ... needs motor and pump ... customer not repairing ..
Near Swiftwater, PA 18370
Jose R
Job Details:
01/27/2020
REFRIGERATOR MAYTAG MRT711SMFZ00
Meat drawer falls out..; ordrng 1 W11025586 (track) and 1 W11051442 (track) and 1 WPW10308849 (pan-meat) and 2 WPW10468555 (track)s and 1 WPW10579374 (shelf-glas)
Near The Bronx, NY 10457
Darren S.
Job Details:
01/27/2020
WASHER AMANA NTW4516FW2
Error code f8e1 ... ran diagnostics ... calibrate unit... customer instruct ..
Near The Bronx, NY 10457
Darren S.
Job Details:
01/27/2020
WSH FRT/LOAD WHIRLPOOL WFW5620HW0
As per customer .. unit already fixed by me ..
Near The Bronx, NY 10467
Darren S.
Job Details:
01/27/2020
WASHER MAYTAG MVWP575GW0
Error code F5e1 ..f8e3 .. ran diagnostics .. calibrate unit.. customer instruct ..
Near Irvington, NY 10533
Jerel L
Job Details:
01/27/2020
DRYER WHIRLPOOL WGD8500BW0
Cannot verify any air restrictions in ducting of dryer. Removed vent. Ran unit. No check vent displayed. Advised cus to run unit without vent to determine if issue is vent or dryer.
Near Briarcliff Manor, NY 10510
Jerel L
Job Details:
01/27/2020
DRYER AMANA NGD4655EW2
Installed thermostat. Unit check ok
Near Briarcliff Manor, NY 10510
Jerel L
Job Details:
01/27/2020
REFRIG/FREEZER WHIRLPOOL KRSC700HPS00
"Defrosted tank reservoir, reset temp settings. Unit check ok"
Near Port Chester, NY 10573
Jerel L
Job Details:
01/27/2020
WASHER MAYTAG MVWX655DW1
Cannot verify noise. Explained to cus of cam shaft engaging and disengaging. No error codes. Unit check ok
Near Dobbs Ferry, NY 10522
Wayne L
Job Details:
01/27/2020
WASHER MAYTAG MVWX655DW1
Check unit installed part that was order unit working fine
Near Eastchester, NY 10709
Wayne L
Job Details:
01/27/2020
DRYER GAS COMM WHIRLPOOL CGM2745FQ0
Check unit change coin slot price unit working fine
Near Brooklyn, NY 11233
Kage M
Job Details:
01/27/2020
DISHWASHER KITCHENAID KDTE104ESS1
Checked and found a bad sump and motor will call back to order parts
Near Wall Township, NJ 07719
Chris H.
Job Details:
01/27/2020
DISHWASHER KITCHENAID KUDE70FXSS5
"CH - unit has multiple issues. Signs of leaks from door gasket and below float switch assembly. Drain pump has a broken impeller. Insulation block behind toe kick is saturated. Unit needs new drain pump {WPW10531320}, housing {W10873429}, gasket {WP8531743}, nut {WPW10195038}, gasket {W10300924V}, panel {W10871196}, shield {W11172908}, 2 job count on return ; ordrng 1 W10300924V (GASKET) and 1 W10871196 (PANEL) and 1 W10873429 (HOUSING) and 1 W11172908 (SHIELD) and 1 WP8531743 (GASKET) and 1 WPW10195038 (NUT) and 1 WPW10531320 (PUMP)"
Near Brooklyn, NY 11209
Kage M
Job Details:
01/27/2020
RANGE MAYTAG MGR6600FZ1
Installed and left the unit working as deigned
Near Howell Township, NJ 07731
Chris H.
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"CH - no water to im. Verified voltage to valve. Called techline - no sr# as WP system is currently down. per techline, unit needs new inlet valve {WPW10179146}; ordrng 1 WPW10179146 (VALVE)"
Near Brooklyn, NY 11236
Kage M
Job Details:
01/27/2020
KITCHEN WHIRLPOOL WFG320M0BB2
Checked and found faulty outlet moved to another outlet and left the unit working as designed
Near Brooklyn, NY 11212
Kage M
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00
Installed blade and left working as designed
Near Brooklyn, NY 11224
Paul D
Job Details:
01/27/2020
DISHWASHER KITCHENAID KDTE334GPS0
Checked unit disp cracked replaced tested ok ; used 1 W10861000 (DISPENSER) from stock
Near Brooklyn, NY 11230
Paul D
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL AFD2535DES
Installed left side pantry draw slide . Customer already gave tech 300.00$ bal due was 34.91$. Warranty for part 90 days .
Near Brooklyn, NY 11218
Paul D
Job Details:
01/27/2020
REFRIGERATOR MAYTAG MFI2269FRW01
Installed parts listed tested ok
Near Brooklyn, NY 11218
Paul D
Job Details:
01/27/2020
RANGE WHIRLPOOL WMH78019HW2
Top of oven to bottom of microwave is 18 inches advised cust have to raise microwave to 30 inches . Moisture is entering unit control panel which is on the bottom of door .spoke to Robert at tech line .
Near White Plains, NY 10601
Jerel L
Job Details:
01/27/2020
REFRIGERATOR KITCHENAID KRFC300EBS00
"Found noise coming from damper, motor making noise when opening and closing, will replace damper.z; ordrng 1 WPW10594329 (DAMPER)"
Near Scarsdale, NY 10583
Wayne L
Job Details:
01/27/2020
WSH FRT/LOAD WHIRLPOOL WFW5620HW
Check unit control panel is faulty and need to be replaced ; ordrng 1 W11319991 (CONTROL PANEL )
Near Brooklyn, NY 11204
Kage M
Job Details:
01/27/2020
MICROWAVE WHIRLPOOL WMH78019HZ1
Wrong part order reordering please order correct ; ordrng 1 WPW10571554 (chamber CONVEC MOTOR ASS)
Near Flemington, NJ 08822
Roberto C
Job Details:
01/27/2020
DRYER WHIRLPOOL WGD7300DW1
Tested and found a piece of metal between drum seal and front panel seal pull it out run test ok
Near Winfield, NJ 07036
Roberto C
Job Details:
01/27/2020
WASHER AMANA NTW4516FW3
"Replace control ,lid lock and strike run test ok"
Near Westfield, NJ 07090
Roberto C
Job Details:
01/27/2020
DRYER GAS WHIRLPOOL WGD8500BC0
Tested and found vent pipe clog no air flow customer must call a professional venting company to clean vent dryer check ok
Near Edison, NJ 08817
Moses D
Job Details:
01/27/2020
RANGE WHIRLPOOL KSGG700ESS1
"Made checks found knob out of place so would not go to low, adjusted knob. Tested ok"
Near Elizabeth, NJ 07208
Moses D
Job Details:
01/27/2020
DISHWASHER WHIRLPOOL WDF320PADW1
Replaced open heater. Tested ok; used 1 W10518394 (HEATER) from stock
Near Brooklyn, NY 11204
Paul D
Job Details:
01/27/2020
MICROWAVE WHIRLPOOL WMH78019HZ1
Wrong part ordered need to reorder ;
Near Paramus, NJ 07652
Stoyan S
Job Details:
01/27/2020
DISHWASHER JENNAIR JDB8200AWS3
Run dw for 30 min no leaks found Run diagnostics no error codes stored in memory also during diagnostics no leaks Unit works as designed
Near Springfield Township, NJ 07081
Jason T
Job Details:
01/27/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
"Replaced both left & right front wheel assembly, tested ok..."
Near Hillsborough Township, NJ 08844
Jason T
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01
"Replaced defective main board & UI BOARD & REFRIGERATOR EVAPORATOR FAN ASSEMBLY, tested ok..."
Near Franklin Township, NJ 08823
Jason T
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Made checks” instructed customer units functions normal at this time...
Near Readington Township, NJ 08887
Roberto C
Job Details:
01/27/2020
WASHER WHIRLPOOL MVWX655DW1
Needs hub customer paid in full —W10902814 wash plate s61361— washplate plate frozen needs to brake it 2cc; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Near Clark, NJ 07066
Roberto C
Job Details:
01/27/2020
WASHER WHIRLPOOL WTW7000DW3
Needs gearcase loud on wash cycle 2cc; ordrng 1 W10811956 (drum assy)
Near Teaneck, NJ 07666
Keyel H
Job Details:
01/27/2020
REFRIG/FREEZER KITCHEN AID KBSN608ESS01
Thermistors and damper check ok customer had food blocking damper restricting air flow also thermistor was blocked.
Near Westfield, NJ 07090
Roberto C
Job Details:
01/27/2020
WASHER MAYTAG MHW8200FC0
Needs Cartridge not dispensing detergent; ordrng 1 W10250743A (dispenser)
Near West New York, NJ 07093
Keyel H
Job Details:
01/27/2020
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM05
Draw was not install correctly.
Near The Bronx, NY 10469
Darren S.
Job Details:
01/27/2020
WASHER MAYTAG MVWC416FW1
Found water not draining ... remove sock from pump .. ran diagnostics .. calibrate unit..
Near Flemington, NJ 08822
Moses D
Job Details:
01/27/2020
WALL OVEN WHIRLPOOL KODE500ESS02
Replaced control also needs thermal fuse and upper blower replaced. Ordering parts. Using s61361 for blower; ordrng 1 W11245567 (BLOWER) and 1 WPW10545291 (FUSE)
Near The Bronx, NY 10451
Darren S.
Job Details:
01/27/2020
OVEN WHIRLPOOL WFG320M0BS3
Found outer panel on oven door coming off .. left top corner .. secure panel .. customer instruct... if unsatisfied still .. customer will call back ...
Near New City, NY 10956
Tim S
Job Details:
01/27/2020
MICROWAVE OVEN KITCHEN-AID KMHS120ESS5
Customer installed with different rods pic available Replaced defective mag diode cap
Near Bardonia, NY 10954
Tim S
Job Details:
01/27/2020
REFRIG/FREEZER WHIRLPOOL WRT311FZDB01
Unit in garage. Showed customer the job aid
Near Spring Valley, NY 10977
Tim S
Job Details:
01/27/2020
RANGE MAYTAG MGS8800FZ0
Replaced defective warm draw handle
Near Paramus, NJ 07652
Keyel H
Job Details:
01/27/2020
REFRIGERATOR GLADIATOR GARF30FDGB00
"Dent on door order door, wheels was instal incorrect will need a second man to adjust wheels.; ordrng 1 W11233211 (dor-fmd)"
Near Spring Valley, NY 10977
Tim S
Job Details:
01/27/2020
WASHER WHIRLPOOL WFW5620HW0
Reset panel. If fails panel must be ordered/ .Room must be clean.
Near Airmont, NY 10952
Tim S
Job Details:
01/27/2020
WASHER WHIRLPOOL WTW8000DW2
F0e5 off balance. Ran test 51.
Near Glen Gardner, NJ 08826
Frank G.
Job Details:
01/27/2020
DRYER WHIRLPOOL WED8500DC3
Replaced defective drum and checked
Near Jersey City, NJ 07305
Felipe T.
Job Details:
01/27/2020
MICROWAVE WHIRLPOOL WMH78019HZ1
Helper complete
Near Jersey City, NJ 07302
Felipe T.
Job Details:
01/27/2020
RANGE JENAIR JGS8860BDP
Replaced all cooktop burners and holders
Near Staten Island, NY 10310
Felipe T.
Job Details:
01/27/2020
M/W OTR KITCHENAID KMHS120ESS5
Replaced defective interlock assembly kit; used 1 W11244494 (INTERLOCK) from stock
Near The Bronx, NY 10460
Darren S.
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL GI5FSAXVY04
Found unit not on ... 120v to unit ... interior lites on ... chek connection under left hinge ... spoke to Mike @ techline ..; ordrng 1 WPW10312695 (CONTROL)
Near Jackson Township, NJ 08527
Robert D
Job Details:
01/27/2020
M/W OTR MAYTAG MMV1174FZ0
Installed interlock kit. Checked operations and everything test ok. No further issue.
Near Mount Olive Township, NJ 07836
Frank G.
Job Details:
01/27/2020
WASHER WHIRLPOOL MHW6630HW0
Needs drain pump...order pump and return; ordrng 1 W11316609 (pump-water)
Near Mantoloking, NJ 08738
Tyler S
Job Details:
01/27/2020
RANGE - GAS JENN AIR JDS8850CDW00
Customer said on Christmas control panel and display were acting up. Control panel is no longer available in white. Unit appears to be working fine now after a power reboot. Gave customer option for black panel or to just leave unit alone for now since it’s working. Customer said leave it alone and they will keep an eye on unit.
Near New York, NY 10017
Clem S.
Job Details:
01/27/2020
REFRIGERATOR JENN-AIR JCD2295KEP
"Clip housing back in place and replaced filter ,test good"
Near New York, NY 10069
Clem S.
Job Details:
01/27/2020
OVEN JENN-AIR JJW3830DS03
"Found unit operation normal ,explain timer options operation ,test good"
Near Staten Island, NY 10308
Felipe T.
Job Details:
01/27/2020
OVEN JENN-AIR JJW2830DP01
Ordered user interface ; ordrng 1 W11236888 (USER INTERFACE )
Near New York, NY 10003
Clem S.
Job Details:
01/27/2020
REF BOT/MT 19CF KITCHEN AID KFFS20EYMS
"Replaced defective filter ,flush water tank and adjusted temperature control ,test good"
Near Lakewood Township, NJ 08701
Robert D
Job Details:
01/27/2020
WASHER WHIRLPOOL WFW72HEDW0
Unit codes out for long drain. Unit is stacked in a very tight closet in a very tight hallway. Need 2 men on return with 2 job count. Ordering pump incase its more than blockage inside trap. ; ordrng 1 WPW10605427 (DRAIN PUMP )
Near Livingston, NJ 07039
Ken K
Job Details:
01/27/2020
REFRIG/FREEZER JENN AIR JF42NXFXDE02
"Making too much ice over flowing ice bin, replaced ice maker and extension arm, cycle tested ok, replaced LED module in FC.. unable to call tech line some system issues Auth # JOALUOADPL1; used 1 W10908166 (LED LIGHT) from stock"
Near Long Valley, NJ 07853
Stan F
Job Details:
01/27/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Found door latch flipped/ corrected latch/ door closing ok.