Near Clinton, NJ 08809
Efrain R.
Job Details: 01/24/2020
DISHWASHER KITCHENAID KDTE334GPSO Foundsump assy not priming up to rotatectrwash arm cust called k/athey gave cust full concession Kofv300dpl1; ordrng 1 W11162733 (SUMP ASSY)
Near Stroudsburg, PA 18360
Jose R
Job Details: 01/24/2020
WASHER MAYTAG MHW7000XW2 Inner frame and hinge worn door sagging ; ordrng 1 W11316776 (FRAME INNER) and 1 WPW10208415 (door hinge)
Near Spring Lake, NJ 07762
Eric P.
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDT710PAYW4 Ep-assembled and installed new UI. Tested each button and ran diagnostics. Machine functions as designed
Near Sloatsburg, NY 10974
Tim S
Job Details: 01/24/2020
DRYER GAS WHIRLPOOL WGD6620HC0 Cracked pls order; ordrng 1 WP697772 (wheel)
Near Sloatsburg, NY 10974
Tim S
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Reorder evaporator fan; ordrng 1 W11334745 (E F M)
Near Pompton Lakes, NJ 07442
Elmer A.
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW5620HW0 Damage controls not responding.; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)
Near Washington, NJ 07882
Efrain R.
Job Details: 01/24/2020
DRYER WHIRLPOOL MGD9600SQ0 Replace new kit tested ok
Near Franklin Lakes, NJ 07417
Elmer A.
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW8620HW1 Damaged drawer .; ordrng 1 W11318755 (drawer)
Near Mount Olive Township, NJ 07828
Clayton G.
Job Details: 01/24/2020
REFREGERATOR WHIRLPOOL WRS537SIAM01 Replaced light. Wpw10515057standard labor 0<300
Near Mount Arlington, NJ 07856
Clayton G.
Job Details: 01/24/2020
DISHWASHER KITCHENAID KDTE104ESS1 Replaced drain hose unit tests ok. Customer states relative already paidstandard labor 031600
Near Rye, NY 10580
Wayne L
Job Details: 01/24/2020
REFRIGERATOR KITCHEN AID KSC23C8EYY Check unit installed parts that was order unit working fine
Near Hawthorne, NJ 07506
Elmer A.
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW4816FW1 "Damaged gearcase & motor 2count; ordrng 1 W10890624 (motor-drve) and 1 W11255272 (gearcase), used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
Near Jersey City, NJ 07302
Keyel H
Job Details: 01/24/2020
REFRIG/FREEZER JENN AIR JFC2089WEM2 Unit is now operating normal full frost pattern on evap.
Near Long Hill, NJ 07980
Roberto C
Job Details: 01/24/2020
WASHER MAYTAG MVWB765FW2 Replace gearcase run diagnostics test check ok
Near Teaneck, NJ 07666
Keyel H
Job Details: 01/24/2020
REFRIG/FREEZER KITCHEN AID KRFF305ESS00 Flush system with nitrogen install parts pull vacuum charge frost pattern check ok.
Near Milford, NJ 08848
Roberto C
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW5000DW1 Replace gearcase and all parts order test ok
Near Neptune City, NJ 07753
Eric P.
Job Details: 01/24/2020
DRYER WHIRLPOOL WRB322DMBB00 "Ep-compressor is running. F/C temps of 24.5° , R/C temps of 39°. Tested thermistors in diagnostics-both passed. Shows sings of low charge/system leak. Advised on new dye drier and recharge. Covered under 5yr system; ordrng 1 EXTRATIME and 1 WPW10143759 (dryer)"
Near Scarsdale, NY 10583
Marc M
Job Details: 01/24/2020
RANGE WHIRLPOOL WFG320M0BS3 Duplicate order
Near Brooklyn, NY 11201
Damion M.
Job Details: 01/24/2020
REFRIG/FREEZER WHIRLPOOL ISF25D2XBM00 Check refrigerator and found faulty drain tube clog and ice built in freezer bottom I defrost ice clear drain check left unit working has design..l
Near Mamaroneck, NY 10543
Marc M
Job Details: 01/24/2020
OVEN WHIRLPOOL WFG320M0BB Unit tested and checked no issues with unit getting to temperature completes completes pre heating and cycles in and out unit reaches temp. Cx states that this issue has been occurring since 2017 has had 5 service app. And same issue cx states that clock has been replaced thermostat and ignitor not waiting for any more part orders and time off of work will call Garry.See pic of floor sieged underneath oven. Cx declined on replacing erc and thermostat again very upsetSr # could not be retrieved from whirlpool system updating i was told to call back in a couple hours.
Near Brooklyn, NY 11216
Damion M.
Job Details: 01/24/2020
WASHER AMANA NTW4516FW3 Check washer and found faulty actuator and very long drain hose ... I installed new actuator readjust hose shorter reset instruct customer left unit working has design...
Near New York, NY 10039
Kenly S
Job Details: 01/24/2020
RAN GS 30 CV WHIRLPOOL WFG505M0BS check and found that the oven bulb was broken and replace it with a p
Near Hope, NJ 07838
Efrain R.
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW70HEBWO Found drain pump not pumping out fast enough and leaking replace ok; ordrng 1 280187 (pump-water)
Near Dover, NJ 07801
Stan F
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Found glass in drain pump causing not to drain remove glass ok drains ok now.
Near Queens, NY 11105
Enerve B.
Job Details: 01/24/2020
RAN GS 30 SC MAYTAG MGR6600FZ0 Delivered to customer hand to hand.
Near Hamilton Township, NJ 08690
Trevor B
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 TB- Installed new ice maker. Tests good.
Near Queens, NY 11103
Enerve B.
Job Details: 01/24/2020
MICROWAVE AMANA AMV2307PFS3 "Checked out the mw,founded the failure of the parts listed below,even the prescreen been installed,still not working,f1e4,diagnosed with wpl tech line,Richie,no file# the system was down,will order.; ordrng 1 W10833365 (BRACKET) and 1 W10849846 (PCB) and 1 W11182141 (LOWER INTERLOCK)"
Near New York, NY 10075
Damian T.
Job Details: 01/24/2020
RANGE WHIRLPOOL KGRT607HBL5 "Replaced faulty door hinges, reattached door handle. Unit ok."
Near Armonk, NY 10504
Jerel L
Job Details: 01/24/2020
WASHER MAYTAG MHW6630HC0 Installed new dispenser. No leaks found. Unit check ok
Near Rye Brook, NY 10573
Jerel L
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW9200SQ02 "Unit has faulty MCU. DOes not spin during drain and spin. Cleared out pump. Explained to cus of use of soap. Cus will think of options. If call back, please send WP8183196"
Near Queens, NY 11412
George T
Job Details: 01/24/2020
DRYER AMANA NED4655EW1 Had to install new handle...test ok After repair.; used 1 W10861225 (HANDLE) from stock
Near Queens, NY 11429
George T
Job Details: 01/24/2020
RANGE MAYTAG MGR6600FZ1 Parts installed as listed...bake and broil test ok at this time..; used 1 WPW10511278 (SPARK MODULE) from stock
Near Queens, NY 11411
George T
Job Details: 01/24/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Spoke to tammy sr#7725381887..parts installed..test ok...please take a look as to how many times we visitrd thiz customer..and techline was called numerous times..; used 1 WP2163777 (BLADE-FAN) from stock
Near Stroudsburg, PA 18360
Jose R
Job Details: 01/24/2020
DRYER MAYTAG MED7000XW1 Hinge and door inner worn..door sagging..; ordrng 1 W11229601 (door)
Near Pennington, NJ 08534
Trevor B
Job Details: 01/24/2020
DISHWASHER MAYTAG MDB8989SHW0 TB- Unit has two issues. Check valve on inner sump filter is broken. Needs replacement sump assy. Also rinse aid is not being dispensed due to failed replay on control. Needs control and dispenser.; ordrng 1 W10861000 (DISPENSER ) and 1 W11225084 (CONTROL) and 1 WPW10591570 (SUMP)
Near Oakland, NJ 07436
Stoyan S
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL KDTM354DSS4 Install upper rack All op ok
Near New York, NY 10128
Damian T.
Job Details: 01/24/2020
KITCHEN KITCHEN AID KUDS30IXWH6 "Replaced control panel, rechecked functions, ran diagnostics and unit also needs a vent motor assembly. ; ordrng 1 WP8269259 (gasket) and 1 WPW10469575 (vent asm)"
Near New York, NY 10028
Damian T.
Job Details: 01/24/2020
DISHWASHER KITCHEN AID KDTE204EPA4 Checked and found unit has a defective wash motor. ; ordrng 1 W11084657 (pump&motor)
Near Glen Rock, NJ 07452
Stoyan S
Job Details: 01/24/2020
OVEN KITCHENAID KODE507ESS02 Ck oven themp three cycles Oven works as designed
Near New York, NY 10017
Damian T.
Job Details: 01/24/2020
RANGE IKEA IGL730CS0 Checked and found unit has a defective keypad. ; ordrng 1 W10612580 (swtch-memb)
Near Maywood, NJ 07607
Stoyan S
Job Details: 01/24/2020
DISHWASHER KITCHEN-AID KUDC03IVWH3 Replace defective console Test it all op ok
Near Armonk, NY 10504
Jerel L
Job Details: 01/24/2020
ICEMAKER KITCHENAID KUIX505ESS2 "Found pump faulty. When plugging in unit to outlet, unit powers on. Needs pump; ordrng 1 W10825875 (PUMP)"
Near New York, NY 10028
Eddy P.
Job Details: 01/24/2020
WASHER WHIRLPOOL MAH5500BWW "Washer base is rusted preventing tech to repair with new shock. Advised customer, they will buy a new unit"
Near New York, NY 10039
Eddy P.
Job Details: 01/24/2020
WASHER MAYTAG MVWC465HW0 "recalibrate washer and ran test. Too much suds detected, error cod on board advised customer. Unit is working fine"
Near Hoboken, NJ 07030
Felipe T.
Job Details: 01/24/2020
OVEN WHIRLPOOL KGSA906PSS02 Replaced defective membrane switch ( touch panel)
Near New York, NY 10065
Damian T.
Job Details: 01/24/2020
WASHER WHIRLPOOL MAH5500BWW "Checked and found unit has a defective outer tub bearing. Due to defective tub bearing, additional parts are needed to complete repairs. Client paying only diagnostic fees at this time and will call back if she decides on completing repairs."
Near New York, NY 10001
Clem S.
Job Details: 01/24/2020
RAN GS 30 SC KITCHEN-AID KSGG700ESS1 "Found door not closing properly causing key pay to malfunction . Adjust door and reset control ,test good"
Near Sparta, NJ 07871
Frank G.
Job Details: 01/24/2020
WASHER AMANA NTW4516FW3 Found frozen drain line...unit ran ok after taking frozen drain line extension off...
Near New York, NY 10016
Damian T.
Job Details: 01/24/2020
MICROWAVE KITCHEN-AID KMHS120ESS5 Contacted techline and diagnosis reveal unit has a defective door switch. SP w11245251 was given for replacement switches+interlocks; ordrng 1 W11244490 (interlock)
Near Upper Saddle River, NJ 07458
Stoyan S
Job Details: 01/24/2020
RANGE JENN AIR JGS1450FP0 Replace defective vent cooktop and three of the burner heads LF&LR heads are defective Re order; ordrng 1 W10556379 (burnr-head) and 1 W10556380 (burnr-head)
Near New York, NY 10012
Clem S.
Job Details: 01/24/2020
OVEN WHIRLPOOL IBS5550PRS04 "Replaced part,test good"
Near Brooklyn, NY 11206
Clem S.
Job Details: 01/24/2020
COFFEE MACHINE JENN AIR JBC7624BS00 "F9und stuck control . Reset control and explain unit operation ,test good"
Near Queens, NY 11102
Enerve B.
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW4810EW1 "Checked out the washer,founded the failure of the actuator and drain hose,damages.Replaced the actuator and corrected the drain hose,recalibrated ,tested ok.; used 1 W10913953 ("
Near Franklin Lakes, NJ 07417
Stoyan S
Job Details: 01/24/2020
OVEN JENN-AIR JJW2430DP02 F2E1 on console Turn power of four minute Error comes back again Order new console ; ordrng 1 W11236887 (CONSOLE )
Near Queens, NY 11102
Enerve B.
Job Details: 01/24/2020
WASHER COMM WHIRLPOOL CAE2745FQ1 "Installed the part listed below,tested ok,works as designed."
Near Middletown, NJ 07748
Eric P.
Job Details: 01/24/2020
WASHER MAYTAG MVWB835DW3 "Ep-installed new control and console, ran calibration. Started a “normal” cycle to confirm. Machine functions as designed"
Near New York, NY 10029
Eddy P.
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW4815EW1 Washer needs a new control board. Not starting at all. Clicking coming from board Allow 2 count ; ordrng 1 W10913953 (ACTUATOR) and 1 W11124765 (MAIN CONTROL )
Near West Orange, NJ 07052
Stan F
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL MDB4949SDZ0 Installed door latch and door hinges ok no leaks.
Near Bloomfield, NJ 07003
Stan F
Job Details: 01/24/2020
RANGE WHIRLPOOL WEG730H0DS0 Installed switch memb.tested ok.
Near New York, NY 10036
Clem S.
Job Details: 01/24/2020
ICEMAKER WHIRLPOOL WUI75X15HW00 "Noisy valve ,order part ; ordrng 1 WPW10217918 (valve)"
Near New York, NY 10016
Damian T.
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW6800WB1 Checked and found unit has a broken drain pump. ; ordrng 1 W10536347 (drain pump asm)
Near Dumont, NJ 07628
Eric S.
Job Details: 01/24/2020
WASHER MAYTAG MVWC415EW1 Installed parts unit works ok
Near Haworth, NJ 07641
Stoyan S
Job Details: 01/24/2020
RANGE JENN AIR JGRP436WP01 Reschedule for 1/28; schdld next appmnt for 1/28 TUE !
Near Edison, NJ 08837
Roberto C
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW5620HW0 Tested and found front feet off balance level feet run test check ok
Near Princeton, NJ 08540
Trevor B
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL MRT711SMFZ00 TB- Lubricated ff and freezer door hinges. No abnormal noises heard at this time. Unit working as designed
Near South Orange, NJ 07079
Jesse F
Job Details: 01/24/2020
72' BM KITCHENAID KRFC302ESS00 All operations ok. Unable to verify complaint of intermittent lighting/door alarm...
Near Springfield Township, NJ 07081
Jesse F
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM "Called customer, they are located in Red Bank, instruct to call back Whirlpool for address change. Customer stated unit in non-heated garage, instruct that unit should be stored in a location above 55 degrees, but below 110 degrees..."
Near Summit, NJ 07901
Jesse F
Job Details: 01/24/2020
REFRIG/FREEZER WHIRLPOOL KSSS36QMX00 Replaced icemaker assembly(leaking)...
Near Middletown, NJ 07748
Eric P.
Job Details: 01/24/2020
KITCHEN KITCHENAID KDTE234GWH0 Ep-unit had 4-3(motor not running) error code. Needs new sump. Ordering (1) W11085683 pump&motor; ordrng 1 W11085683 (pump&motor)
Near Howell Township, NJ 07731
Chris H.
Job Details: 01/24/2020
LAUNDRY MAYTAG MVWB835DC5 CH - no stored fault codes. Diagnostic cycle tests good. Ran calibration cycle and went over loading and cycle selection with customer. No functional issues found at this time
Near Princeton Meadows, NJ 08536
Robert D
Job Details: 01/24/2020
DRYER WHIRLPOOL WFW3090JW0 Replaced heater and control. Unit no longer codes out F20. Checked operations and everything test ok. No further issue.
Near Spring Lake, NJ 07762
Chris H.
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW9151YW00 CH - assisted with 2man
Near New York, NY 10027
Eddy P.
Job Details: 01/24/2020
DRYER EL WHIRLPOOL LDR3822PQ2 Needs new door switch for the dryer ; ordrng 1 WP3406105 (DOOR SWITCH )
Near Brooklyn, NY 11229
Wayne D
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Sealed system problem leak in evap customer will decide on repair and callbackUnit needs EVAP part #WPW10643261
Near Jackson Township, NJ 08527
Marc C
Job Details: 01/24/2020
DRYER MAYTAG MGD6630HW1 Tested unit found wire on thermal fuse on blower housing not plugged in causing no heat I plugged in thermal fuse wire tested unit for heat OK
Near Hillsborough Township, NJ 08844
Roberto C
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW4955HW1 Gearcase and hub loud on wash 2cc; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)
Near Jackson Township, NJ 08527
Marc C
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW70HEBW1 Tested unit found customer has very soft water causing detergent to over foam to much filling air trap i cleared soap from Machine on clean washer cycle tested unit OK no issues at time of service advized customer to use very little soap
Near Lakewood Township, NJ 08701
Marc C
Job Details: 01/24/2020
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Tested unit found toe grill cracked over 30 day cosmetic issue advise customer she has to pay for a grill customer wants to call manufacture to see if they will mail her one
Near Princeton, NJ 08540
Trevor B
Job Details: 01/24/2020
DISHWASHER KITCHEN AID KDTM704ESS0 TB- Unit has F9 E4 (lower spray arm failure) error present. No mechanical binding to spray arm present. Ran diagnostics and found failed spray arm circuit on control. Needs replacement control.; ordrng 1 W10854228 (CONTROL )
Near Newark, NJ 07106
Lewis G.
Job Details: 01/24/2020
DRYER WHIRLPOOL CGD9150GW1 "Use Authorization # S225EQ,... replace parts that were on the water tested unit heating up properly as your unit is repaired"
Near New York, NY 10033
Kenly S
Job Details: 01/24/2020
WALL OVEN IKEA IBS550DS00 check and found that the fuse is defective; ordrng 1 WPW10545255 (FUSE)
Near Jersey City, NJ 07304
Lewis G.
Job Details: 01/24/2020
RANGE WHIRLPOOL MGR8674AS1 Replaced temperature sensor tested unit up to 400° reached 400° no problem open door once flame cut out and then waited till it started back up to 400° unit is working properly as should unit is repaired.....
Near Jersey City, NJ 07304
Lewis G.
Job Details: 01/24/2020
RANGE WHIRLPOOL WEG515S0FS2 "Customer....929-536-4027,.....SR# 7726970352,.... called tech-support to find out why the flame is orange and they had explained that it could be dirty fuel going in to the apartment as far as gas which is natural gas they asked if there’s construction going on next building does have construction going on advise customer to call PSE & G or the gas provider to come and check the gas pressure with the quality of the gas coming into the home per tech-support testing the burners the pressure seems good however flame is orange and used to be blue,.... customer also had humidifier right on the counter next to the stove which kills oxygen so advise customer to turn it off for a day and crack open a window and the flame is guaranteed to turn blue again...."
Near Queens, NY 11365
Kenny G
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDT730PAHW0 Installed pump and motor completed
Near Brooklyn, NY 11236
Wayne D
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Replaced EVAP fan motor ; used 1 2315539 (MOTOR-EVAP) from stock
Near Millburn, NJ 07078
Sam C
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS02 Removed and replaced both doors hinges cycle check
Near Princeton, NJ 08540
Trevor B
Job Details: 01/24/2020
RANGE WHIRLPOOL WFG550S0HZ1 TB- Installed new control. Tests good.
Near Carteret, NJ 07008
Karl G
Job Details: 01/24/2020
MICROWAVE IKEA IBMS1455DS00 KG 1/23 installed push start button and holder. Tested unit through heating. All components tested properly. Unit operating as designed
Near South Brunswick Township, NJ 08810
Robert D
Job Details: 01/24/2020
WASHER MAYTAG MVWX655DW1 Unit has faulty drain pump. No blockage. Impeller just hums. Ordering pump. ; ordrng 1 W10876600 (DRAIN PUMP)
Near Elizabeth, NJ 07208
Arden D.
Job Details: 01/24/2020
DRYER MAYTAG MGDX655DW "AD. Checked unit, found clogged vent pipe. Advised customer to have vent cleared. Unit ok."
Near Brooklyn, NY 11229
Wayne D
Job Details: 01/24/2020
REFRIG/FREEZER WHIRLPOOL MFI2266AEQ Ordered parts Gasket sub# W11396037; ordrng 1 GASKET and 1 W10443323 (gasket-fip) and 1 WPW10443236 (gasket-fip)
Near New York, NY 10013
Adrian R.
Job Details: 01/24/2020
WSH FRT/LOAD WHIRLPOOL WFW862CHC1 Need a door latch assembly.; ordrng 1 W11316250 (latch)
Near Irvington, NJ 07111
Arden D.
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW8740DW0 "AD. Checked unit, found faulty bellow. Replaced defective bellow. Unit tested ok."
Near Lyndhurst, NJ 07071
Arden D.
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW8700EC0 "AD. Checked unit, found overload error. Recalibrated and ran diagnostics. Unit functioned within designed operation. Advised customer on load and cycle selection. Customer presented photo of wash results displaying white spots on clothing."
Near City of Orange, NJ 07050
Arden D.
Job Details: 01/24/2020
DISHWASHER KITCHENAID KDTE334GPS0 "AD. Checked unit, ran diagnostics. Unit functioned within designed operation. Hard water test indication (very hard). Advised customer on load arrangement and cycle selection. Unit ok."
Near South Orange, NJ 07079
Arden D.
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW5000DW3 "AD. Checked unit, found off balance error code. Recalibrated and ran diagnostics. Unit tested ok. Advised customer on load and cycle selection."
Near Cranbury Township, NJ 08512
Robert D
Job Details: 01/24/2020
OVEN WHIRLPOOL KSEG950ESS2 Replaced control. Verified bake element is now turning on. Checked operations and everything test ok. No further issue.
Near New York, NY 10033
Eddy P.
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW4816FW2 "Washer hose was to close to the floor making the water siphon out of the unit, making cycles much longer, and customer was not using HE detergent"
Near Brooklyn, NY 11234
Kage M
Job Details: 01/24/2020
D/WASHER UNDCTR KITCHEN-AID KDTE204ESS Checked and found sump pumping water all the way up to the top rack advise customer to run the hot water before starting a cycle unit is working as designed no repairs at this time
Near Brooklyn, NY 11233
Kage M
Job Details: 01/24/2020
RANGE WHIRLPOOL WFG320M0BS3 Checked and found the safety clip was positioned properly reinstalled the door and left working as designed