Service History 271

Near Brooklyn, NY 11231
Paul D
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW5000DW2 Checked unit found pin inside pump removed tested ok
Near Queens, NY 11434
George T
Job Details: 11/18/2019
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ01 Unit running to cold..found unit set on celsius..should be on fer...set to cold..adjusted that issue..tightened all the posts and handles..will need to replace the filter..
Near Queens, NY 11413
George T
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Found faulty light switch can be causing icemaker to fail...also had to remount freezer door seal..which was allowing warm air to get in..; used 1 12002646 (LIGHT SWITCH KIT) from stock
Near New York, NY 10003
Clem S.
Job Details: 11/18/2019
WASHER WHIRLPOOL WFC7500VW1 "Worn motor bushing ,decline ; ordrng 1 WPW1019287 (MOTOR )"
Near Somers, NY 10589
Marc M
Job Details: 11/18/2019
WALL OVEN WHIRLPOOL KODE500ESS04 Unit tested and checked door not on unit reattached door and corrected issue bezel under door was attached with incorrect screw replaced screw and tested ok.
Near Queens, NY 11427
George T
Job Details: 11/18/2019
WASHER WHIRLPOOL WFW95HEXW2 Installed motor control only..unit started to rotate and work..advised customer to run a load and call me if he has any issues.
Near Pine Beach, NJ 08741
Marc C
Job Details: 11/18/2019
REF S/S 21 CF MAYTAG MSS26C6MFZ00 Tested unit found new filter housing defective door will not close and stay locked for water filter; ordrng 1 W11189599 (COVER) and 1 WPW10394053 (housing)
Near Hawthorne, NY 10532
Marc M
Job Details: 11/18/2019
RANGE KITCHENAID KESS907SSS04 Unit tested and checked switch membrane needed for repair cx unsure what they are going to do will call when ready.Do not order any parts until cx calls back.Quoted 494.38 for repair.labor + part +trip + tax.
Near Hastings-on-Hudson, NY 10706
Marc M
Job Details: 11/18/2019
DISHWASHER KITCHENAID KUDS35FXSS5 Unit tested and checked link installed to complete repair.
Near Brooklyn, NY 11217
Damion M.
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Check dishwasher and found faulty sump motor unit fills but don’t wash need sump motor...pls order thank you; ordrng 1 WPW10671941 (pump&motor)
Near Wyckoff, NJ 07481
Elmer A.
Job Details: 11/18/2019
DRYER WHIRLPOOL WGD5000DW3 Installed timer checked operation ok.
Near Brick Township, NJ 08724
Tyler S
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW8000DW0 "Installed control and valve. Calibrated and tested unit. Customer needs a new cold water hose, dripping. Turned off cold water to unit and advised to swap hose."
Near Brooklyn, NY 11236
Kage M
Job Details: 11/18/2019
RANGE - GAS KITCHENAID KGSC308LSS0 Checked and found the u it needs a user interface customer wont do the repairs ; ordrng 1 WP9782455 (cntrl-elec)
Near Queens, NY 11102
Enerve B.
Job Details: 11/18/2019
DRYER WHIRLPOOL WEG7990FW0 "Checked out the dryer,founded the failure of the drain pump error,f9e1, tube blockages.Cleared the drain tube, unit works fine now as designed."
Near Florham Park, NJ 07932
Gerry Q
Job Details: 11/18/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Interlock switch replaced tested ok
Near Queens, NY 11101
Enerve B.
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW4850HW1 "Checked out the washer,founded the failure of the water supply line,improperly installed.Reinstalled the water supply line to the inlet valve and cleared the console with the code,tested ok on cycle."
Near Butler, NJ 07405
Gerry Q
Job Details: 11/18/2019
RANGE KITCHENAID KGSS907XSP00 Tranformer is also defective tech need 2 men to remove and replaced transformer ; ordrng 1 WP9762794 (cntrl-elec) and 1 WPW10111628 (transformr)
Near Pequannock Township, NJ 07444
Elmer A.
Job Details: 11/18/2019
WASHER MAYTAG MVWB765FW1 Installed inlet valve checked operation ok.; used 1 W11165546 (VALVE) from stock
Near Florham Park, NJ 07932
Gerry Q
Job Details: 11/18/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Door switch replaced tested ok
Near New York, NY 10025
Kenly S
Job Details: 11/18/2019
DRYER AMANA NED4655EW1 This unit has nothing defective but the customer is using it with 110 vorts so it lasts longer to dry clothes that
Near Randolph, NJ 07869
Stan F
Job Details: 11/18/2019
RANGE - ELECTRIC WHIRLPOOL WGE745COFS01 Check wire on element ok check wire on switch ok did tell customer outlet need to be check needed cover just hanging now.still under warranty took picture .
Near Matawan, NJ 07747
Vincent D
Job Details: 11/18/2019
MICROWAVE KITCHENAID KBHS179BSS00 Vd unit needs user interface (WPW10420955) control (WPW10120228) ; ordrng 1 WPW10120228 (cntrl-elec) and 1 WPW10420955 (panl-cntrl)
Near Old Bridge Township, NJ 08879
Dennis B
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Db floor not level raised right side customer to shim unit unit running as designed
Near Hazlet, NJ 07730
Dennis B
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Db installed parts tested unit unit ran to specs
Near Brooklyn, NY 11201
Damion M.
Job Details: 11/18/2019
WASHER WHIRLPOOL WFW5090JW0 Check washer and found faulty control cc broad I installed new control and check left unit working has design...
Near Wanaque, NJ 07420
Elmer A.
Job Details: 11/18/2019
WASHER WHIRLPOOL MVWX655DW1 Installed motor & capacitor need more parts damaged harness & control.; ordrng 1 W11095106 (HARNESS) and 1 W11116592 (CONTROL )
Near New York, NY 10010
Adrian R.
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL KUDE60HXSS5 "Remove broken glass from inside the drain pump housing, leave working properly."
Near New York, NY 10014
Adrian R.
Job Details: 11/18/2019
WASHER WHILPOOL WFW95HEDW0 "Replace the pressure switch, leave working properly.; used 1 WPW10448876 ("
Near Monroe Township, NJ 08831
Brian H.
Job Details: 11/18/2019
DISHWASHER KITCHENAID KDTM704ESS1 Diagnosed working ok.
Near Queens, NY 11101
Enerve B.
Job Details: 11/18/2019
MICROWAVE WHIRLPOOL WMH32519FS1 "Checked out the mw,founded the failure of the parts listed below,burned out,damages,will order.; ordrng 1 W10269232 (MW THERM) and 1 W10337248 (TT M COUPLER) and 1 W10642989 (TT M) and 1 W10832024 (THERM,M) and 2 W10840759 (HOOK,RACK)s and 1 W10840794 (HK,R,LR) and 1 W10840795 (HK,RK,RR)"
Near Brooklyn, NY 11234
Wayne D
Job Details: 11/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Filter clogged
Near New York, NY 10025
Adrian R.
Job Details: 11/18/2019
WALL OVEN WHIRLPOOL n/a Need the membrane. Part is discontinued.; ordrng 1 WP9756555BL
Near Queens, NY 11355
Mike D
Job Details: 11/18/2019
MICROWAVE JENN-AIR JMV8208CS1 Check found no problem with unit at this time operating as design unit checked ok
Near New York, NY 10024
Kenly S
Job Details: 11/18/2019
DISHWASHER KITCHEN-AID KDTE104DSS0 check and I found that the pump motor is defective; ordrng 1 W11032770 (PUMP MOTOR )
Near New York, NY 10065
Damian T.
Job Details: 11/18/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM00 "Defrosted freezer, replaced electronic control unit, freezer thermistor and evaporator fan blade. Unit ok."
Near New York, NY 10022
Damian T.
Job Details: 11/18/2019
DISHWASHER KITCHEN AID KDFE104DWH2 "Replaced control panel, rechecked functions and unit tested ok."
Near Mount Vernon, NY 10552
Wayne L
Job Details: 11/18/2019
DISHWASHER KITCHENAID KUDS50FVSS4 Check unit fuse was faulty installed new fuse unit working fine ; used 1 W10258275 (fuse) from stock
Near Brooklyn, NY 11201
Damion M.
Job Details: 11/18/2019
DRYER WHIRLPOOL WED99HEDW0 Check dryer and found fault code F4E1 faulty control relay clicking customer said she will reconsider and call us back...pls don’t order unless customer calls back...
Near New York, NY 10022
Damian T.
Job Details: 11/18/2019
DISHWASHER KITCHEN AID KUDE70FXSS5 Replaced defective upper rack rails. Unit ok.
Near Mount Vernon, NY 10550
Wayne L
Job Details: 11/18/2019
LAUNDRY WHIRLPOOL MHW5500FW1 I repaired this unit already unit is working fine this is a duplicate invoice
Near New York, NY 10013
Adrian R.
Job Details: 11/18/2019
DRYER WHIRLPOOL LSG7806AAE Needs a motor & a blower wheel.; ordrng 1 W10411000 (motor-drve) and 1 Y303836 (blower wheel)
Near Montville, NJ 07045
Elmer A.
Job Details: 11/18/2019
DRYER WHIRLPOOL WGD9550WR1 "Installed catcher, hinge & control checked operation ok."
Near Morris Plains, NJ 07950
Elmer A.
Job Details: 11/18/2019
WASHER MAYTAG MVWB835DW4 Swapped inlet hoses checked operation ok.
Near Morristown, NJ 07960
Frank G.
Job Details: 11/18/2019
DRYER WHIRLPOOL WGD5620HW0 "New home...customers took possession and operating the appliance since August...after searching down the wiring...i found the red wire to the safety thermostat touching the screw that holds the safety thermostat to the burner flue, melting the insulation and causing a direct short. Repaired wiring and checked"
Near Brooklyn, NY 11215
Paul D
Job Details: 11/18/2019
RANGE JENN AIR JGS88660BDP Checked unit found touch control and micro bad ; ordrng 1 74011685 (panl-cntrl) and 1 74011798 (cntrl-elec)
Near Monroe Township, NJ 08831
Brian H.
Job Details: 11/18/2019
REFRIGERATOR JENNAIR JFC2089BEP Diagnosed and replaced faulty ice maker W10884390. Working ok.
Near Brooklyn, NY 11205
Paul D
Job Details: 11/18/2019
DRYER MAYTAG MGD5630HW0 Checked unit found f3 e3 code need to order parts ; ordrng 1 W10623852 (thermistor) and 1 W11157863 (harns-wire) and 1 W11309793 (COMPUTER)
Near Brooklyn, NY 11213
Paul D
Job Details: 11/18/2019
WASHER WHIRLPOOL WFW86HEBW2 Checked unit found pump bad replaced tested ok ; ordrng 1 WPW10605427 (pump-water)
Near Hoboken, NJ 07030
Keyel H
Job Details: 11/18/2019
REFRIGERATOR KITCHENAID n/a Install water valve operating normal.
Near Washington, NJ 07882
Ken K
Job Details: 11/18/2019
REFRIGERATOR KITCHEN AID KBFA25ERSS "Checked unit not running, display says OFF.. button on UI do nothing, unable to get it into diagnostics mode, possible UI control failed, main control is NLA...... WP67005949 279.54, touch control WPW10207861 UI control 240.32 Labor 100.00 deciliter est. at this time"
Near Queens, NY 11360
Kenny G
Job Details: 11/18/2019
MICROWAVE WHIRLPOOL WMH73521CS4 Installed interlock switched working.
Near Staten Island, NY 10312
Aris S.
Job Details: 11/18/2019
DRYER WHIRLPOOL WGD7500GC0 Need parts; ordrng 1 W11124268 (console) and 1 W11124284 (cntrl-elec)
Near Jackson Township, NJ 08527
Frank C
Job Details: 11/18/2019
REFRIG WHIRLPOOL WRT541SZDB00 Needs new ice maker ; ordrng 1 WPW10715709 (icemaker)
Near Brooklyn, NY 11210
Paul D
Job Details: 11/18/2019
WALL OVEN WHIRLPOOL WFG5400H0ES0 Replaced main board tested ok
Near Brooklyn, NY 11210
Paul D
Job Details: 11/18/2019
M/W OTR WHIRLPOOL WML55011HS1 Sanded base of unit than paint serval coats
Near Marlboro Township, NJ 07746
Vincent D
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Vd found door switch getting stuck pushing door open slightly freed tested unit ran to specs
Near Queens, NY 11419
Paul T
Job Details: 11/18/2019
REFRIGERATOR KITCHEN-AID KFFS20EYMS04 "Checked unit, found both doors broken at bottom and not sitting on hinge properly. Will need both upper doors.; ordrng 1 LW10413519 (RH DOOR SS) and 1 LW10413524 (LH DOOR SS)"
Near New York, NY 10025
Kenly S
Job Details: 11/18/2019
REFRIGERATOR KITCHEN AID KBFN506ESS01 "Heck and I found that the hinge of the right door is defective; ordrng 1 W10484913 (BUSHING, DOOR STOP) and 1 W11218690 (HINGE, DOOR (TOP)) and 1 W11403572 (STOP, DOOR) and 1 WP2307857 (ASSEMBLY, LIGHT SWITCH CAM (RIGHT HAND) ) and 1 WPW10485980 (ASSEMBLY, HINGE (TOP)"
Near Monroe, NY 10950
Tim S
Job Details: 11/18/2019
REFRIGERATOR MAYTAG MFT2776DEM02 Sr 7726392943. Left estimate. Requires sealed system tech. 4 count
Near New Square, NY 10977
Tim S
Job Details: 11/18/2019
WASHER WHIRLPOOL WFW5620HW0 Replaced defective dispenser & touch pad
Near Spring Valley, NY 10977
Tim S
Job Details: 11/18/2019
WASHER WHIRLPOOL WFW6620HW0 F5e4 door code. Ran test 12 preforming as designed Washer & dryer on same outlet. Suggested to not use both machines at same time
Near Gladstone, NJ 07934
Stan F
Job Details: 11/18/2019
W/OVEN DB EL SC KITCHEN AID KEBS278SBL04 Installed broil element tested ok.
Near Queens, NY 11363
Kenny G
Job Details: 11/18/2019
MICRO OVEN TOP WHIRLPOOL CMO WML55011HS2 Unit heats for the first min then stops heating. Found internal cooling fan not running while in heating stage should be running. Will replace fan. And mag thermostat ; ordrng 1 W10920843 (motor-fan) and 1 W11115131 (magnetron) and 2 W11122643 (nut)s and 1 W11125676 (thrmst-fix) and 1 W11129648 (cntrl-elec)
Near Watchung, NJ 07069
Stan F
Job Details: 11/18/2019
COOKTOP GS JENN-AIR JGCP436WP01 Customer said when front center is on the 3 back ones keeps clicking unable to see it happening at this time unit is working he did clean surface it’s working now.told him to take a video when it starts clicking.
Near East Stroudsburg, PA 18301
Jose R
Job Details: 11/18/2019
WALL OVEN WHIRLPOOL WOC95EC0AS4 Replaced faulty mag and inverter..
Near Newark, NJ 07104
Felipe T.
Job Details: 11/18/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Ordered control and motor fan; ordrng 1 W11109701 (FAN) and 1 W11182110 (CONTROL )
Near Kiryas Joel, NY 10950
Tim S
Job Details: 11/18/2019
WASHER WHIRLPOOL WFW92HEFWO Warranty load & go issue . Requires extra man2 count; ordrng 1 W10250743A (dispenser) and 1 W10864049 (cntrl-elec)
Near Jersey City, NJ 07302
Lewis G.
Job Details: 11/18/2019
RANGE JENN AIR JGS8860BDP "Customer stating that the burners are not lighting because the electrodes are working it’s just the electro tips have corrosion need burners with caps as well,...need 2 counts; ordrng 1 74007734 (BURNER) and 1 74007736 (BURNER) and 1 74011652 (BURNER) and 1 WP74009336 (IGNIGHTER ELECTRODE) and 1 WP74011829 (ELECTRODE)"
Near Berkeley Heights, NJ 07922
Ken K
Job Details: 11/18/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Not cooling in RC 60 degrees, called tech line SR # 7726394805 ran diagnostics with them, replace UI control and other control on the door, ordered parts will need gasket on return trip; ordrng 1 W11086558 (UI CONTROL) and 1 W11099342 (CONTROL)"
Near Montclair, NJ 07042
Elmer A.
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW8000BW0 Installed valve checked operation ok.; used 1 W10853723 (VALVE) from stock
Near Spring Valley, NY 10977
Tim S
Job Details: 11/18/2019
WASHER WHIRLPOOL WFW92HEFW0 Replaced defective bellow. Refused to pay balanceBefore my eyes customer fill fabric soft compartmentWith detergent
Near Spring Valley, NY 10977
Tim S
Job Details: 11/18/2019
WASHER MAYTAG MHW5630HW0 Replaced defective bellow
Near Staten Island, NY 10307
Felipe T.
Job Details: 11/18/2019
MICCROWAVE WHIRLPOOL WMH32519FB0 Control panel not in all the way. Reinstalled control panel properly
Near Newton, NJ 07860
Clayton G.
Job Details: 11/18/2019
DRYER WHIRLPOOL WED8000DW2 F4e3F4e4F2e1F4e2Venting good. Fault codes indicate issue with line voltage for heater. I know defect found when tested with meter at either house cord terminal block or heater of inspection advised customer there may be a periodic electrical issue occurring. Venting and all other installation aspects appear to be good.Tech Clayton
Near Randolph, NJ 07869
Clayton G.
Job Details: 11/18/2019
WASHER MAYTAG MVWX655DW1 Unit had power failure. Reset console. Plugged unit into solid outlet.
Near Lacey Township, NJ 08731
Marc C
Job Details: 11/18/2019
RANGE KITCHENAID KSGG700ESS1 Installed burner manifold and trim bezels tested top burners OK no leaks at time of service
Near Tuckerton, NJ 08087
Marc C
Job Details: 11/18/2019
M/W OTR WHIRLPOOL WMH78019HZ0 Customer was under the assumption that whirlpool was sending us out here for diagnosis only I advise customer of charges because Debbie said it came through as COD customer did not want to pay he was going to call Whirlpool to see if you can get a concession on his microwave
Near Jackson Township, NJ 08527
Robert D
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Glass stuck in drain pump. Removed blockage. Unit is draining as intended. No further issue.
Near Lakewood Township, NJ 08701
Robert D
Job Details: 11/18/2019
MICROWAVE WHIRLPOOL WMH78019HZ1 Factory reset unit and set all tones on. Full response from button press and end tones. No further issue.
Near Queens, NY 11357
Kenny G
Job Details: 11/18/2019
M/W OTR KITCHENAID KMHS120ESS5 Installed switched. Completed.
Near Queens, NY 11357
Kenny G
Job Details: 11/18/2019
WASHER MAYTAG MVWC565FW0 Re installed belt that fell off. Tested ok.
Near Queens, NY 11366
Kenny G
Job Details: 11/18/2019
DRYER WHIRLPOOL WGD7500GW0 Comepdltwd repair successfully
Near Staten Island, NY 10308
Aris S.
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW5000DW2 "Run unit on service diagnostic test it is working normal , reset control."
Near Staten Island, NY 10306
Aris S.
Job Details: 11/18/2019
DRYER WHIRLPOOL WGD4800XQ4 "Found a bad roller, and thermal, install one test it is working good ; used 1 349241T (roller), and 1 WP3390719 (THERMAL FUSE) from stock"
Near Howell Township, NJ 07731
Vincent D
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Vd adjusted unit to stop right side from. Rubbing wall adjusted as much as i can with out unit rocking cust then had a issue with draws moving checked advised cust in manufacturing specs called trade care made report cust wanted new draw (W11257202) x2 cover (WPW10396909) x2 was advised7726365676
Near Cranford, NJ 07016
Jason T
Job Details: 11/18/2019
ICEMAKER KITCHENAID KUIX505ESS1 "Replaced defective thermistor, tested ok..."
Near Westfield, NJ 07090
Jason T
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL JF42NXFXDE02 "Made checks” unit function as designed, instructed customer..."
Near Toms River, NJ 08753
Tyler S
Job Details: 11/18/2019
DISHWASHER KITCHENAID KDFE104DSS0 Unit has intermittent wash motor and bad control. Found F1E2 stored. Control software issue.; ordrng 1 W10854215 (CNTRL-ELEC) and 1 WPW10605057 (SUMP)
Near Basking Ridge, NJ 07920
Jason T
Job Details: 11/18/2019
REFRIG/FREEZER WHIRLPOOL WZF79R20DW03 "Adjusted tubing compressor noise, tested ok..."
Near Queens, NY 11101
Enerve B.
Job Details: 11/18/2019
RANGE WHIRLPOOL WEG745H0FS0 "Installed the parts listed below founded damages,not working properly,now works as designed,tested ok at 350 cycle"
Near Queens, NY 11354
Kenny G
Job Details: 11/18/2019
WASHER MAYTAG n/a Inner drum wobbling and causing hard banging. Inner drum and shaft on gear case are most likely damaged. ; ordrng 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10586077 (basket) and 1 W10609480 (washplate) and 1 W10625252 (screw)
Near Brooklyn, NY 11211
Enerve B.
Job Details: 11/18/2019
REFRIGERATOR MAYTAG MRT118FZEM00 "Checked out the ref,founded the failure of the power supply voltage to the boar and the condenser coil,lent covered.Rebooted the control board and cleared the condenser coil,tested ok ,works as designed ."
Near Perth Amboy, NJ 08861
Jason T
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRF560SEYB05 "Made checks” found defective right refrigerator door, order part..; ordrng 1 LW10413518 (REFRIGERATOR DOOR BLACK ) and 1 WPW10481433 (NAMEPLATE)"
Near Morristown, NJ 07960
Ken K
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL KSSS42QKX00 Replaced main control due to unit not coming out of defrost
Near Hanover, NJ 07981
Ken K
Job Details: 11/18/2019
REFRIG/FREEZER WHIRLPOOL KSBS25FKSS02 Replaced main control and both thermistors due to temps being to low in both sections
Near New York, NY 10030
Kenly S
Job Details: 11/18/2019
RANGE WHIRLPOOL WFG505M0BS3 part installed the unit is working fine
Near Brooklyn, NY 11229
Kage M
Job Details: 11/18/2019
DRYER WHIRLPOOL WGD92HEFW0 Checked the unit with the vent on and the vent off and found the unit has an air flow restriction advise customer to get a vent clean or check what’s restricting the vent-line no further repairs
Near Brooklyn, NY 11229
Kage M
Job Details: 11/18/2019
RANGE KITCHEN AID KSGG700ESS1 Install parts and left unit working as designed no further repairs at this time
Near Brooklyn, NY 11235
Kage M
Job Details: 11/18/2019
DRYER WHIRLPOOL WED9290FW0 Checked and found faulty user inner face and maim control advise customer changes both unit working as designed no further repairs at this time customer plans to do the repair themselves
Near Hillsborough Township, NJ 08844
Jason T
Job Details: 11/18/2019
REFRIG/FREEZER KITCHEN AID KRSC503ESS00 "Wrong door sent, had to reorder..; ordrng 1 LW10728959 (FREEZER DOOR SS)"