Service History 281

Near Washington, NJ 07882
Jose R
Job Details: 07/23/2019
WASHER MAYTAG MVWB765FW2 Customer stated that when pouring Clorox in the dispenser leaks on the floor..tested and found no issues with unit..advised customer to pour Clorox directly in the tub before loading clothing..also advised not to use splash less Clorox..explained why..calibrate control and tested unit all ok..
Near Queens, NY 11379
Peter B.
Job Details: 07/23/2019
DRYER GAS WHIRLPOOL WGD562HW0 "Check unit noise at dryer exhaust pipe check for failed parts found none,saw external exhaust pipe crushed creating back flow on motor recommend replacing exhaust pipe to customer."
Near Phillipsburg, NJ 08865
Jose R
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDF760SADB2 Replaced defective sump&motor..tested unit ok
Near Queens, NY 11420
Paul T
Job Details: 07/23/2019
OVEN WHIRLPOOL WFG515S0EB1 "Checked unit, intermittently does not ignite on bake, will order and replace parts.; ordrng 1 WPW10348656 (CONTROL BLK) and 1 WPW10602001 (REGULATOR )"
Near The Bronx, NY 10473
Kenly S
Job Details: 07/23/2019
WASHER WHIRLPOOL MVWB835DW1 parts installed the unit is working well
Near North Bergen, NJ 07047
Felipe T.
Job Details: 07/23/2019
STOVE JENNAIR JGS8850ADS Cleaned ignitor tips. Advised customer that if it happens again burners would have to be rebuilt and some parts are no longer available
Near Franklin Lakes, NJ 07417
Tim S
Job Details: 07/23/2019
DRYER WHIRLPOOL MGDB835DW3 Replaced defective idler; used 1 W10837240 (IDLER) from stock
Near Franklin Lakes, NJ 07417
Tim S
Job Details: 07/23/2019
WASHER MAYTAG MHW8200FW0 Pls order 2- count; ordrng 1 W10862190 (dispenser) and 1 WPW10237499 (bellow)
Near New York, NY 10033
Eddy P.
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW5000DW1 Found coins stuck at pump causing issue; Removed coins; ran test/recalibrated unit ; now washer is ok
Near Scarsdale, NY 10583
Marc M
Job Details: 07/23/2019
DISHWASHER KITCHEN AID KUDS03FTPA2 Unit tested & checked parts are nla cx advised to either replace unit or find parts on her own and call back when she has done so. If she would like would like.
Near The Bronx, NY 10465
Derrell D.
Job Details: 07/23/2019
DRYER GAS WHIRLPOOL WGD87HEDC0 Found idler pulley worn replaced test unit working properly
Near Henryville, PA 18332
Jose R
Job Details: 07/23/2019
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00 Tech-line Steve..Customer stated that unit has shut off a few times and had to reset power..Refrigerator is plugged into a Dedicated circuit and polarity is correct.; ordrng 1 W11089236 (cntrl-elec) and 1 W11164593 (DAMPER AIR)
Near Albrightsville, PA 18210
Jose R
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW6620HC0 Control console not responding to selections and shuts down while in the cycle.; ordrng 1 W11322905 (ACU CONTROL) and 1 W11324037 (CONTROL CONSOLE)
Near Queens, NY 11362
Kenny G
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Light switch in freezer was stuck. Fixed issue. Working.
Near Queens, NY 11428
Paul T
Job Details: 07/23/2019
REFRIG/FREEZER MAYTAG MFF2055FRZ00 "Spoke with donna at trade care team to document findings. Unit is infested with roaches and flies. Control and compressor area full of roaches leading to cooling failure. Inside unit is full of flies and very bad. Uploaded photos as best as possible, roaches starting crawling on me and left house. Advised customer that warranty is void and nothing can be done at this point due to condition of unit and home. All documented sr#7725147755"
Near Rye Brook, NY 10573
Marc M
Job Details: 07/23/2019
DISHWASHER KITCHENAID KDFE104HPS0 Unit tested and checked adjusted feet of d/w in order for rack not to slide out when door is opened. Explained to cx that would be caused by installation as courtesy for cx.
Near Warren, NJ 07059
Jason T
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Costco purchased” two years warranty, adjusted thermistor position, instructed customer food storage, units ok..."
Near Manchester Township, NJ 08759
Matt S.
Job Details: 07/23/2019
REFRIG/FREEZER WHIRLPOOL WRT519SZDT05 Has a weak evap fan motor. Installed a new one WP2315539. Workng properly.; used 1 WP2315539 (EVAP FAN) from stock
Near Teaneck, NJ 07666
Eric S.
Job Details: 07/23/2019
N/A N/A WTW8000DW1 Tested unit found F0E5 code off balance adjusted level advised customer on loading
Near City of Orange, NJ 07050
Jesse F
Job Details: 07/23/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Defrost evaporator. Repaired and replaced evaporator thermistor per service pointer W10875533A...
Near Hillside, NJ 07205
Arden D.
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL ED5VHGXML13 "AD. Checked unit, found faulty condenser motor and blade. Ordering parts. Collected $122.57 via check#341; ordrng 1 8201630 (FAN BLADE ) and 1 W10124096 (MOTOR )"
Near Manchester Township, NJ 08759
Matt S.
Job Details: 07/23/2019
RANGE WHIRLPOOL WFG505M0BS3 Ordering rr burner cap as it is not the correct one WPW10183370; ordrng 1 WPW10183370 (cap-burner)
Near Watchung, NJ 07069
Moses D
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Made checks no error codes heater tested ok. Advised customer on plastic items and dying info. Unit tested ok
Near Saddle Brook, NJ 07663
Gerry Q
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL KDTE234GPSO Found loose wire to heater. Resecured and Unit tested ok tech advised customer to use rinse aid liquid for better drying result and to keep only the heat and dry option since incoming temp its very hot to avoid after drying condensation in the tub
Near New York, NY 10028
Damian T.
Job Details: 07/23/2019
D/WASHER UNDCTR KITCHEN-AID KDFE104DBL1 Replaced lower basket wheel carriers. Unit ok.
Near Fort Lee, NJ 07024
Eric S.
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW9250WW00 Found bad bearing Diagnostic Only
Near New York, NY 10029
Kenly S
Job Details: 07/23/2019
REF BOT/MT 18CF WHIRLPOOL WRB119WFBB00 check and found that the aluminum line that is connected to the filter dryer is broken inside the refrigerator and can not be repaired and communicate that to whirlpool sr# 7725188942
Near New York, NY 10025
Eddy P.
Job Details: 07/23/2019
WASHER WHIRLPOOL WET4027HW0 Washer lid lock interference between lock and control board ; ordrng 1 W11176112 (LOCK. LID) and 1 W11367652 (CONTROL)
Near The Bronx, NY 10469
Derrell D.
Job Details: 07/23/2019
WSH FRT/LOAD MAYTAG MHW5500FC0 Unit cycle selector turns off when trying to choose cycle then have to start over. F9E1 error pump obstruction ; ordrng 1 W11201285 (ACU) and 1 WPW10605427 (PUMP )
Near Effort, PA 18330
Jose R
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced adjusters and stop cap..tested ok
Near The Bronx, NY 10467
Derrell D.
Job Details: 07/23/2019
WASHER MAYTAG MVWB955FC1 Installed main control and latch unit still failing. Test outlet found L1 to ground at 0.4 vac. Test all oulets in kitchen area all have improper polarity. Tested with techline SR number 7725191324; O-emld tckt
Near New York, NY 10021
Eddy P.
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW8500DC2 Needs new transmission. Making loud noise when unit is at high speed. Need maytag tool. ; ordrng 1 W10811956 (drum assy)
Near New York, NY 10025
Kenly S
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 check and found nothing defective only that the customer is not using jetdry so the unit is not drying
Near Holmdel, NJ 07733
Vincent D
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Vd found compressor hot to touch compressor not running properly unit needs compressor (WPW10507886) Tray mount (482801) ; ordrng 1 482801 (mount-tray) and 1 WPW10507886 (compressor)
Near Denville, NJ 07834
Omar S
Job Details: 07/23/2019
DRYER WHIRLPOOL WED4616FW0 Installed switch test ok..
Near Queens, NY 11103
Kage M
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer concern was the unit having a gas odor checked evaporator to fine no leaks also check compressor and founf no signs of leaks customer other concern was stainless steel door having rust stain spots after door will be replaced advise customer to clean doors with stainless steel cleaner only; ordrng 1 LW10803941 (REFRIG DOOR SS) and 1 LW10803965 (FREEZER DR SS) and 1 WPW10481433 (NAME TAG)
Near Irvington, NJ 07111
Arden D.
Job Details: 07/23/2019
WASHER MAYTAG MVWX655DW1 "AD. Checked unit, found faulty dispenser and housing. Ordering parts.; ordrng 1 W10678676 (HOUSING ) and 1 W10794843 (DISPENSER )"
Near Maplewood, NJ 07040
Arden D.
Job Details: 07/23/2019
WASHER MAYTAG MVWB880BW0 "AD. Checked unit, found faulty hub drive Assy. Ordering parts.; ordrng 6 8533953 (SCREW)s and 1 8545953 (HUB DRIVE ) and 1 W10118114 (HUB)"
Near Little Ferry, NJ 07643
Eric S.
Job Details: 07/23/2019
REF BOT/MT 21CF WHIRLPOOL WRB322DMBW00 Adjusted light switch Customer’s floor is crooked installation problem advised customer
Near Madison, NJ 07940
Arden D.
Job Details: 07/23/2019
REFRIG/FREEZER KITCHEN AID KSSO42QTX04 "AD. Checked unit, found faulty freezer door. Customer undecided on repair. Collected $69.31 via check#4228."
Near Newark, NJ 07103
Arden D.
Job Details: 07/23/2019
WASHER AMANA NTW4516FW3 "AD. Checked unit, found faulty control and inlet valve. Ordering parts.; ordrng 1 W11101098 (CONTROL ) and 1 W11101906 (INLET VALVE)"
Near Westfield, NJ 07090
Moses D
Job Details: 07/23/2019
WASHER MAYTAG MVWB835DW4 Made checks control not responding properly. Ordering parts ; ordrng 1 W11112656 (CONSOLE ) and 1 W11170706 (CNTRL ELEC)
Near Newark, NJ 07102
Arden D.
Job Details: 07/23/2019
WASHER MAYTAG MVWX655DW1 AD. Also found faulty wash plate and basket. Ordering parts.; ordrng 1 W10752719 (BASKET ) and 1 W10902814 (WASH PLATE )
Near South Orange, NJ 07079
Arden D.
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW92HEFU0 "AD. Checked unit, ended diagnostics. Found power surge (F1-E1) error. Ran diagnostics (reset), unit functioned within designed operation. Unit ok. Collected $122.57 via ccd."
Near New York, NY 10021
Eddy P.
Job Details: 07/23/2019
WASHER WHIRLPOOL MLE2000AYW Total $401.10. Labor $130.00. Part $98.45. Water valve is letting water seep in. Needs new valve ; ordrng 1 WP22002437 (valve- wat)
Near Eastchester, NY 10709
Derrell D.
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW9200SQ02 Installed inlet valve test unit working properly
Near Bloomfield, NJ 07003
Arden D.
Job Details: 07/23/2019
DRYER MAYTAG MGDC215EW2 "AD. Checked unit, found faulty motor (Whithin part warranty), blower wheel, rollers and bracket. Ordering parts. Collected $122.57 via check#; ordrng 1 279827 (MOTOR ) and 1 W11032820 (BRACKET ) and 1 WP694089 (BLOWER WHEEL ) and 2 WPW10314173 (ROLLERS )s"
Near Jackson Township, NJ 08527
Matt S.
Job Details: 07/23/2019
N/A N/A GSF26C5EXB02 No sign of a water leak. Customer said it comes out of the front but is a small amount. So sign of a frozen drain. But the evap pan is cooed and water could be running into the freezer. Adjusted evap pan and rh door level. Working properly
Near Springfield Township, NJ 07081
Jesse F
Job Details: 07/23/2019
REFRIG/FREEZER MAYTAG MRT311FFFH00 "Used heat gun to seal gap in f.f. gasket. Also, adjust and instruct customer on temperature controls..."
Near Brooklyn, NY 11224
Enerve B.
Job Details: 07/23/2019
WSH FRT/LOAD WHIRLPOOL n/a "Checked out the washer,founded the failure of the parts listed below,will order.; ordrng 1 W10365754 (STATOR R) and 1 W10365755 (ROTOR M) and 1 W11106747 (DOOR BOOT) and 1 WPW10737541 (TUB,ASSY)"
Near Jackson Township, NJ 08527
Matt S.
Job Details: 07/23/2019
WASHER MAYTAG MVWX655DW1 Needs a new motor. Part covered. Quoted trip 114.95 labor 75 total 202.53 w/tax. Collected 101.26 cc. Owes 101.27 on return. ; ordrng 1 W11026785 (motor-drve)
Near Jersey City, NJ 07302
Keyel H
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Defrost ice in freezer adjust fresh food door on the other side of the hinge.
Near Hawthorne, NJ 07506
Sam C
Job Details: 07/23/2019
REFRIG/FREEZER WHIRLPOOL WRT318FZDW02 Removed ice installed new thermistor and air tower cycle check
Near Bayonne, NJ 07002
Felipe T.
Job Details: 07/23/2019
KITCHEN WHIRLPOOL WDT730PAHW0 Replaced defective user interface
Near Brooklyn, NY 11211
Kage M
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW85HEFW1 "Customer concern was unit making a noise when washing towels on a normal setting and keypad not responding checked and found no fault codes also tested the keypad to find everything working as designed , unit went through a test mode and no fault codes came up advise the customer to use the right setting based on the load size, unit is working as designed no repairs at this time"
Near Brooklyn, NY 11217
Damion M.
Job Details: 07/23/2019
RANGE JENN-AIR JGS1450DP0 Check range and found oven door liner peeling off pls order thank you...; ordrng 1 W10541911 (BRACKET) and 1 W11025120 (LINER DOOR)
Near New York, NY 10028
Kenly S
Job Details: 07/23/2019
COOKTOP AMANA AEP222VAW3 check and I did not find anything faulty the cooktop are working well
Near Washington, NJ 07882
Ken K
Job Details: 07/23/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Noise when filling... checked unit found problem with filter
Near Scotch Plains, NJ 07076
Moses D
Job Details: 07/23/2019
WALL OVEN COMBO JENN-AIR JMW3430DP02 Replaced console and cntrl elec due too error code F6E0. Parts covered under 5 year warranty. Service and labor call back no charge
Near Newark, NJ 07104
Arden D.
Job Details: 07/23/2019
REFRIG/FREEZER WHIRLPOOL WRS315SNHM00 "AD. Checked unit, found faulty thermistor. Replaced defective thermistor. Unit ok.; used 1 WPW10383615 ([Alt for W10383615) from stock"
Near Caldwell, NJ 07006
Gerry Q
Job Details: 07/23/2019
RANGE JENN-AIR JGRP548WP01 Spark module replaced tested ok. New construction customer move in 6/4/18 ; used 1 WPW10475147 (SPARK MODULE) from stock
Near Millburn, NJ 07078
Aris S.
Job Details: 07/23/2019
WASHER MAYTAG MVWC300XW0 "Found a bad drain pump, install parts test it is working good. ; used 1 WPW10276397 (PUMP ASSY-DRAIN) from stock"
Near The Bronx, NY 10453
Derrell D.
Job Details: 07/23/2019
WSH FRT/LOAD WHIRLPOOL n/a "Found delay wash on unit set at 1hr, will not turn to 0hr. Continues to wash ; ordrng 1 W11201274 (ACU )"
Near Glen Rock, NJ 07452
Tim S
Job Details: 07/23/2019
DRYER WHIRLPOOL WED4850HW0 Replaced defective bearing ring
Near Brooklyn, NY 11215
Damion M.
Job Details: 07/23/2019
RANGE WHIRLPOOL SVD48600P Check range and found the control bd in back no good fan cant ran need control bd ... But the part is coming up as unavailable...
Near Brooklyn, NY 11219
Paul D
Job Details: 07/23/2019
DRYER MAYTAG MGD6630HW0 Checked unit found water in vent removed tested ok
Near Hoboken, NJ 07030
Keyel H
Job Details: 07/23/2019
REFRIGERATOR KITCHENAID KBFS20EVMS8 Clog drain defrost drain install drain tube check ok.; used 1 W10619951 (grommet) from stock
Near Township of Washington, NJ 07676
Tim S
Job Details: 07/23/2019
WSH FRT/LOAD WHIRLPOOL WFW92HEFU0 F3e1 . Too much soapReset load & go
Near New York, NY 10021
Eddy P.
Job Details: 07/23/2019
WASHER WHIRLPOOL MLG2000AWW "Unit tub bearings are broken making noise but but basket ASSY is NLA. ; ordrng 1 12002535 (motor,wax) and 1 22002115 (spinner assy w/balan) and 1 22004465 (outer tub) and 1 WP22004325 (cntrl-elec)"
Near Brooklyn, NY 11234
Enerve B.
Job Details: 07/23/2019
MICROWAVE JENN-AIR JMW2430DS01 "Checked out the mw,founded the failure of the mountain vibration from the left door hinge.Removed the vibration from the left door hinge,tested bok."
Near Island Heights, NJ 08732
Tyler S
Job Details: 07/23/2019
DRYER WHIRLPOOL WGD9470WW2 "F70 error code, needs new control. Customer also needs to have venting cleaned, totally blocked.; ordrng 1 WPW10256719 (CNTRL-ELEC)"
Near Edison, NJ 08820
Moses D
Job Details: 07/23/2019
OVEN WHIRLPOOL WFG320M0BS3 "Made checks bottom pan making a thermal expansion sound due to heat, spoke to tech line to document normal operation advised to run self clean to try to stretch metal SR 7725192817. Unit tested ok"
Near Wyckoff, NJ 07481
Stoyan S
Job Details: 07/23/2019
OVEN JENN-AIR JJW3830DS01 Order new console f2 e1 error; ordrng 1 W11232121 (CONSOLE )
Near Island Heights, NJ 08732
Tyler S
Job Details: 07/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Door ajar light and alarm go off when doors are fully closed, happens randomly usually in the middle of the night. Left hand door liner looks a tiny bit sunk in where it contacts switch. Ordering a shim for that and the door switches which tech can install if he sees fit. However could not replicate the issue, customer is positive they aren’t leaving doors open.; ordrng 2 W10565415 (SWITCH- LI)s and 1 WP2177331 (SHIM)"
Near New York, NY 10033
Kenly S
Job Details: 07/23/2019
KITCHEN WHIRLPOOL WDT730PAHZ0 parts installed the unit is working well
Near New York, NY 10029
Eddy P.
Job Details: 07/23/2019
WASHER WHIRLPOOL WET4024HW0 Ran test could not get any error code. Instruct customer about selection.
Near Chester, NJ 07930
Clayton G.
Job Details: 07/23/2019
REF FF BLT-IN JENN-AIR JF36NXFXDE01 Customer states unit doors and drawers uneven. Refer to pictures. Adjust drawer inside. OkCalled techline about the doors. Case#7725188019Per techline installers will need to make sure unit is even due to the fact that door adjustment can only be change by installation leveling. Per techline doors are with in spec mechanically.
Near Brooklyn, NY 11223
Enerve B.
Job Details: 07/23/2019
WASHER MAYTAG MVWC6ESWW1 "Checked out the washer,founded the failure of the parts listed below,will order; ordrng 1 WP858416 (SW,ROTARY) and 1 WPW10168257 (SW,CY) and 1 WPW10243947 (TIMER) and 1 WPW10248240 (SENSING S)"
Near Mahwah, NJ 07430
Tim S
Job Details: 07/23/2019
DRYER WHIRLPOOL WGD9750WL1 Replaced defective idler pulley ; used 1 279640 (idler pulley) from stock
Near Staten Island, NY 10314
Aris S.
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Fixed a noise by the fan motor, vibrating, test it is working good"
Near Vernon Township, NJ 07462
Clayton G.
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW8540BW1 Ran self test. Found no fault codes. Units ok. Problem persists. Unit needs lock and control. ; ordrng 1 WPW10619844 (latch) and 1 WPW10643260 (cntrl-elec)
Near Westwood, NJ 07675
Tim S
Job Details: 07/23/2019
REFRIGERATOR KITCHENAID KSSO42FTX02 Replaced defective service kit
Near Newton, NJ 07860
Clayton G.
Job Details: 07/23/2019
OVEN WHIRLPOOL WFG550S0HZ0 Unit had bad door hinges. Replaced door hinges unit tests ok.
Near Riverdale, NJ 07457
Gerry Q
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Wash pump replaced unit tested ok; pckd up 1 W11085683 (pump&motor)
Near Hopatcong, NJ 07843
Clayton G.
Job Details: 07/23/2019
WASHER MAYTAG MVWB765FW0 F7e0F0e3F0e5Unit tests ok. Advised customer power loss will cause this. Unit tests ok.
Near Brooklyn, NY 11224
Enerve B.
Job Details: 07/23/2019
DRYER GAS WHIRLPOOL WGD75HEFW0 "Checked out the dryer,founded the failure of the parts listed below.installed from t/s and tested ok; used 1 661570 (belt), 1 W10837240 (BRACKET), and 1 WPW10314173 ("
Near Jersey City, NJ 07306
Felipe T.
Job Details: 07/23/2019
KITCHEN WHIRLPOOL JDB1105AWW Ordered hinges and cables; rqstng P&A on 2 WP99003446 (door cable)s and 1 WPW10117484 (support) and 1 WPW10117485 (support) and 1 WPW10118637 (bracket) and 1 WPW10118638 (bracket)
Near New Rochelle, NY 10804
Marc M
Job Details: 07/23/2019
KITCHEN WHIRLPOOL JGS1450FS Unit tested & checked door hinge damaged need door hinge to complete repair.W11226493 /door hinge needed to repair door ; ordrng 2 W11226493s
Near Brooklyn, NY 11234
Enerve B.
Job Details: 07/23/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 "Checked out the ref,founded the failure of the freezer door gasket and the right track. Repaired the freezer door gasket and cleared the track."
Near Mahwah, NJ 07430
Tim S
Job Details: 07/23/2019
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Reconnect defrost system connection Ran test heater ok during testSecured defrost thermistor on evaporator coil
Near Jefferson, NJ 07438
Clayton G.
Job Details: 07/23/2019
DRYER AMANA NED4655EW1 Adjust door catch.
Near New York, NY 10022
Damian T.
Job Details: 07/23/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 Replaced ice maker and water valve. Unit ok
Near Brooklyn, NY 11219
Paul D
Job Details: 07/23/2019
WASHER MAYTAG MVWB835DW0 Checked unit found rotor making noise will order .customer had authorization last time out for repair ; ordrng 1 W10754161 (motor rotor)
Near Seaside Heights, NJ 08751
Tyler S
Job Details: 07/23/2019
M/W OTR UNKNOWN UMV1160CS2 "Bottom of mw cavity is chipping badly. Took pic. Customer spoke with Whirlpool before appointment and was under the impression a tech was coming to confirm a failure so he can get a new one. Customer not aware he has to pay a service fee. Not deeming it unrepairable as it can be fixed with touch up paint, but not what customer wants. Called trade partners, no concession given for anything. Not going any further as customer is not paying us for the visit.; O-emld tckt"
Near Bayonne, NJ 07002
Keyel H
Job Details: 07/23/2019
REFRIG/FREEZER MAYTAG MSD2456GEW Clog drain defrost ice in freezer/ drain.
Near Franklin Lakes, NJ 07417
Stoyan S
Job Details: 07/23/2019
DISHWASHER KITCHENAID KUDS35FXSS9 Ck dw Unable to verify customer complaints Unit works as designed Customer have water softener in the house and using pods with softener inside Advice customer to run dw on cleaning with affresh and to change detergent
Near Fairfield, NJ 07004
Roberto C
Job Details: 07/23/2019
DRYER WHIRLPOOL ESTATE EGD4400WQ0 "Tested and found broken door switch and burn thermal fuse ,,replace both parts run test ok; used 1 3406105 (SWITCH), and 1 WP3392519 (FUSE) from stock"
Near Toms River, NJ 08755
Matt S.
Job Details: 07/23/2019
REFRIG/FREEZER WHIRLPOOL WRS321SDHW02 "Customer complaint, fridge rolls forward when opening the doors. Whirlpool sent him some type of wheel chocks that have sticky tape but they wont stick to his wood floor that has a clearcoat finish. I advised him to go buy 3m double sided tape to use on the chocks or some rubber door stops as this is an installation issue/flooring issue and there is nothing i can do about it. See photo."
Near Lakewood Township, NJ 08701
Matt S.
Job Details: 07/23/2019
WASHER MAYTAG MHW3505FW1 New bellow installed. Working properly.
Near Staten Island, NY 10305
Keyel H
Job Details: 07/23/2019
REFRIG/FREEZER KITCHENAID KRFC704FPS00 Ice build up on fresh food evap order parts needed. Customer will call kitchen aid.; ordrng 1 W11167902 (EVAP) and 1 W11332011 (CONTROL BOARD )