Near Queens, New York 11416
Paul T
Job Details:
10/09/2020
WASHER WHIRLPOOL WTW4810EW1
"Checked unit, control not responding at all also latch broken due to customer trying to open lod, control not going into diagnostic, will need parts to test unit and get it going to see if further repair is needed; ordrng 1 W10861508 (CONTROL ) and 1 W11307244 (LATCH)"
Near Brooklyn, New York 11224
Mike D
Job Details:
10/09/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Installed missing line cord and blanket unit needs to be reinstalled properly unit checked ok
Near Chappaqua, New York 10514
Darren S.
Job Details:
10/09/2020
REFRIG/FREEZER KITCHENAID n/a
Install parts
Near Tinton Falls, New Jersey 07724
Vincent D
Job Details:
10/09/2020
RANGE WHIRLPOOL WFG550S0HZ1
Vd installed part tested unit ran to specs
Near Red Bank, New Jersey 07701
Vincent D
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01
Vd installed part tested unit ran to specs
Near Rumson, New Jersey 07760
Vincent D
Job Details:
10/09/2020
WASHER MAYTAG MVWC465HW2
Vd found unit with a long drain found check valve on pump stuck closed corrected tested drain twice both time drained out completely unit running to specs
Near Queens, New York 11375
Kenny G
Job Details:
10/09/2020
DISHWASHER WHIRLPOOL WDTA50SAZ0
Found loose connection at harness
Near New York, New York 10010
Adrian R.
Job Details:
10/09/2020
WASHER WHIRLPOOL WFW9250WW01
"Replace the bellow, leave working properly.; used 1 WPW10381562 from stock"
Near Stroudsburg, Pennsylvania 18360
Jose R
Job Details:
10/09/2020
WASHER WHIRLPOOL WTW8040DW4
Customer experiencing longer wash time and out off balance loads when washing single items..tested unit found no codes..calibrate control..instructed customer on loading and cycle selections..
Near East Stroudsburg, Pennsylvania 18301
Jose R
Job Details:
10/09/2020
RANGE WHIRLPOOL WFG535S0JV0
Replaced defective burners and caps..adjusted simmer flame..all tested ok
Near Queens, New York 11367
Kenny G
Job Details:
10/09/2020
WASHER WHIRLPOOL NTW4516FW
Installation issue long fill no fill error. Inlet hoses kinked.
Near Queens, New York 11412
George T
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01
Find very weak water flow at dispenser.Possibly affecting calibration of water flow.Remove filter and tried calibration again.Worked very well.Customer will need to replace filter.
Near Queens, New York 11434
George T
Job Details:
10/09/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEYM00
First issue around it that motor not allowing it to rotate properly.Removed door and shelves was able to get to evaporator and clear all the frost. Advise customer to make sure doors are closed and sealing properly at all times.
Near Queens, New York 11434
George T
Job Details:
10/09/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00
"Had to replace parts as listed due to the original found broken.No water connected to refrigerator at this time to test new parts.; used 1 4317943 (ICEMAKER), and 1 W10474785 (ARM) from stock"
Near Queens, New York 11434
George T
Job Details:
10/09/2020
ICEMAKER WHIRLPOOL GI0FSAXVY012
Had to pull out ICE BIN. Had to clear out all the ice run hot water throughout all moving components.Make sure gear is rotating properly.Also advise customer to replace filter.Due to poor waterflow.
Near New York, New York 10007
Adrian R.
Job Details:
10/09/2020
MICROWAVE WHIRLPOOL KHMS155LSS4
"Install the control panel, only to notice that the connector for the control panel is broken as well. The customer is going to replace the microwave."
Near Queens, New York 11422
George T
Job Details:
10/09/2020
DRYER WHIRLPOOL WGD7120HW0
Cycling off prematurely.Found secondary gas valve on gas pipe was not turned on.Also vent outside of home was crushed not allowing proper airflow to exhaust.Was able to correct these a few issues.Dryer working well while present.
Near Queens, New York 11422
George T
Job Details:
10/09/2020
M/W OTR MAYTAG MMV1175JZ0
Parts installed worked once then blew the fuse again.Tried Calling technical assist.Was told they will not be available for the following two hours.Call customer care team.They will take care of this issue.Will contact customer.
Near New York, New York 10009
Eddy P.
Job Details:
10/09/2020
WASHER WHIRLPOOL MLG2000AWW
Washer needs wax motor unit doesnt spin at end of cycle. Total for repair $288.19. ; ordrng 1 12002535 (WAX MOTOR )
Near New York, New York 10009
Adrian R.
Job Details:
10/09/2020
D/WASHER UNDCTR MAYTAG MDB7749SAB
"Replace the control panel, leave working properly."
Near New York, New York 10002
Adrian R.
Job Details:
10/09/2020
MICROWAVE WHIRLPOOL KMLS311HSS7
"Replace the interlock assembly, but the electrician needs to fix the power wiring to the outlet now."
Near New York, New York 10017
Damian T.
Job Details:
10/09/2020
REFRIGERATOR JENN AIR JCD2295KEP
"Checked unit, functions and found no issues. Client possibly caught unit doing a defrost cycle which caused temperature to rise in only freezer compartment. Contacted /P techline to document issue and create file on clients complaint. Advised client to monitor unit and call back if issue arises again. SR#7729003507"
Near New York, New York 10021
Adrian R.
Job Details:
10/09/2020
DISHWASHER KITCHENAID KDTE334DSS1
"Replace the drain pump, leave working properly."
Near East Hanover, New Jersey 07936
Stan F
Job Details:
10/09/2020
DISHWASHER KITCHENAID KDTE204DSS0
Found leaking from diverter motor Sheila wet and door seal need replacing.; ordrng 1 W10831329 (shield) and 1 W11177741 (gasket) and 1 WPW10455260 (pump&motor) and 2 WPW10503548 (retainer)s
Near Montville, New Jersey 07045
Efrain R.
Job Details:
10/09/2020
DRYER - GAS WHIRLPOOL WGD95HEDWO
Touch panel eractic needs iml ; ordrng 1 W10838287 (IML WHITE)
Near Toms River, New Jersey 08753
Marc C
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14
Installed icemaker and emiter tested ice maker filled with water ok 24-48 hrs for ice
Near New York, New York 10038
Eddy P.
Job Details:
10/09/2020
WASHER WHIRLPOOL WTW5000DW2
Need to replace suspension rods 646-807-6712 Maria primary; ordrng 1 W11130362 (SUSPENSION RODS )
Near Toms River, New Jersey 08753
Marc C
Job Details:
10/09/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Installed sump and motor tested unit ok no leaks at time of service
Near Queens, New York 11414
Paul T
Job Details:
10/09/2020
OVEN WHIRLPOOL WGG745S0FS02
"Checked unit, found loose connection on licht socket, reconnected and all ok. Advised customer if bulb goes bad, they are not covered under warranty. All test ok."
Near Effort, Pennsylvania 18330
Jose R
Job Details:
10/09/2020
WASHER WHIRLPOOL MVWB855DC3
Found unit leaking from tub seal..; ordrng 1 W10811956 (drum assy)
Near Queens, New York 11414
Paul T
Job Details:
10/09/2020
DRYER WHIRLPOOL CGM2751TQ2
"Installed all parts on unit, all test and check ok."
Near Queens, New York 11694
Paul T
Job Details:
10/09/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03
"Checked unit, found damper door in unit stuck in open position and clunking, will need to be replaced. Customer is declining repair at this time and will call if she wants repair. Collected for trip and diag."
Near Queens, New York 11694
Paul T
Job Details:
10/09/2020
RANGE JENN AIR JD59860AAP
"Checked unit, unit is over 20years old and has gas leak under burners. Advised customer that die to corrosion and rust, taking unit apart is going to lead to more issues and an unusable unit. Customer denied further repairs and understood that unit will be left unworking, paid for trip and diag."
Near Queens, New York 11354
Kenny G
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00
Installed seal still won't attach properly to door. The door is defective will order. ; ordrng 1 W10636410 (Door)
Near Ramsey, New Jersey 07446
Tim S
Job Details:
10/09/2020
DRYER WHIRLPOOL WGD4950HW0
Replaced defective bulkhead & other parts
Near New York, New York 10009
Eddy P.
Job Details:
10/09/2020
DRYER EL WHIRLPOOL LDR3822PQ3
Installed wire harness ran test dryer is working fine again
Near Rye, New York 10580
Darren S.
Job Details:
10/09/2020
DRYER WHIRLPOOL WGD560LHW0
Install parts
Near Watchung, New Jersey 07069
Stan F
Job Details:
10/09/2020
RANGE JENN-AIR JGS1450DS0
Found unit going into F2E0 shorten key pad.; ordrng 1 W10911397 (panl-cntrl) and 5 W11028784 (bezel-knob)s
Near Lincoln Park, New Jersey 07035
Efrain R.
Job Details:
10/09/2020
WASHER WHIRLPOOL WFW75HEFWO
Repkace latch assy ok.; used 1 W10443885 (LATCH) from stock
Near Brooklyn, New York 11224
Mike D
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05
Replace defective line cord unit checked ok
Near The Bronx, New York 10457
Lewis G.
Job Details:
10/09/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05
"Technical Service Pointer #: W10731726A,..replace board...Right side door is broken and customer cannot properly close the door,... because the door is not able to close properly ended up damaging a shelf for the snack drawer inside the refrigerator..... please review parts for repair.....; ordrng 1 LW10413519 (dor-fip ms) and 1 W10689399 (cntrl-elec) and 1 W11241829 (support) and 1 WPW10481433 (nameplate) and 1 WPW10513681 (shelf-glas) and 1 WPW10624450 (rail-mulln)"
Near Larchmont, New York 10538
Darren S.
Job Details:
10/09/2020
WASHER MAYTAG MHW8000AW0
Error code F8e1 ; ordrng 1 W10260500 (TRAP)
Near Franklin Square, New York 11010
Paul T
Job Details:
10/09/2020
REFRIGERATOR KITCHENAID KFIS25XVMS10
"Checked unit, customer just replaced filter on unit but found no good, used bypass cap to bypass filter and got full pressure at dispenser advised customer to replace filter and alltest ok."
Near Brooklyn, New York 11224
Mike D
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05
Check found unit has a defective compressor will order ; ordrng 1 W11209866 (Compressor)
Near New York, New York 10013
Eddy P.
Job Details:
10/09/2020
DRYER WHIRLPOOL WHD862CHC0
Removed sock from blower dryer is working fine again. Customer thinks unit is under warranty. Will call back with update POP or pay for the trip charge $156.73
Near New York, New York 10007
Clem S.
Job Details:
10/09/2020
WASHER WHIRLPOOL WFW5090JW0
Found unit stuck in drain mode f38 . reset pressure switch and flush unit test good
Near New York, New York 10065
Adrian R.
Job Details:
10/09/2020
DISHWASHER KITCHENAID KUDS01ILWH6
"Replace both parts, leave working fine."
Near Tobyhanna, Pennsylvania 18466
Jose R
Job Details:
10/09/2020
WASHER WHIRLPOOL WFW96HEAU0
Replaced faulty hinge..tested ok; used 1 WPW10208415 (HINGE) from stock
Near Saylorsburg, Pennsylvania 18353
Jose R
Job Details:
10/09/2020
WASHER MAYTAG MVWX655DW1
"Found wash plate splines stripped..replaced faulty wash-plate.calibrate control,testedunit ok; used 1 W10902814 (WASHPLATE) from stock"
Near Effort, Pennsylvania 18330
Jose R
Job Details:
10/09/2020
M/W OTR WHIRLPOOL WMH31017HZ0
Found switch holder cam spring out place..reset spring and cam..tested unit ok
Near Staten Island, New York 10314
Wayne D
Job Details:
10/09/2020
REFRIGERATOR MAYTAG M8RXEGMAB02
"Unable to verify complaint unit working fine at this time, full frost pattern 36 in fridge 0 in freezer all components working"
Near Queens, New York 11377
Kenny G
Job Details:
10/09/2020
WSH FRT/LOAD WHIRLPOOL WFW94HEXW2
Installed bellow done
Near Queens, New York 11103
Enerve B.
Job Details:
10/09/2020
RANGE KITCHENAID KGRS505XWH05
"Installed the part listed below,tested ok."
Near Brooklyn, New York 11208
Enerve B.
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRT104TFDW00
"Checked out the ref,founded the failure of the,evaporator fan blade,blockages,improper used,off.Reinstalled the fan blade,testrd ok."
Near Queens, New York 11692
Siaka
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Evaporator fan motor in working ice blocked airflow in evaporator vent cleared ice instructed customer on usage
Near Jersey City, New Jersey 07302
Clayton G.
Job Details:
10/09/2020
WASHER/DRYER WHILPOOL CHECKQIKPIX
Installed all parts. All 8 units no longer need coins. Checks ok
Near Phillipsburg, New Jersey 08865
Stan F
Job Details:
10/09/2020
OVEN WHIRLPOOL WEG745HOFS0
Installed display board tested ok.
Near Fort Lee, New Jersey 07024
Keyel H
Job Details:
10/09/2020
REFRIG/FREEZER JENN AIR JSC24C8EAM00
Install part flush drain check ok.; used 1 W10316760 (THERMISTOR) from stock
Near Pearl River, New York 10965
Tim S
Job Details:
10/09/2020
DRYER WHIRLPOOL WED4810EW1
"Needs vent serviced,unit working as designed"
Near East Stroudsburg, Pennsylvania 18301
Jose R
Job Details:
10/09/2020
WASHER/ DRYER WHIRLPOOL WET4027EW0
"Replaced gear case ,clutch,coupling..tested un"
Near Rockaway, New Jersey 07866
Efrain R.
Job Details:
10/02/2020
WASHER MAYTAG MHW5100DW0
Dispenser nozzle broke off needs dispenser customer pull u it outside was able to start tear down will return at end of route and will pick up pt at saddlle brook.p/ up pt at home office install pt ok.cust will install waher back.; ordrng 1 W10575334 (DISPENSER)
Near Brooklyn, New York 11249
Enerve B.
Job Details:
10/02/2020
MICROWAVE WHIRLPOOL KMHC319EWH5
"Installed the part listed below,tested ok on cycles"
Near Ocean Township, New Jersey 07755
Chris H.
Job Details:
10/02/2020
OVEN KITCHENAID KODE500ESS02
"CH - found unit with multiple stored fault codes: f1e0, f2e1, f6e9, f6e6. Unit needs new control {W10801665}, control {W11179310}, console {W11086141}, oven cart and 2 job count on return. Service fee covered under WP auth, parts covered under extended parts only warranty per servicebench. Customer owes labor plus tax, $149.27 total on return; ordrng 1 W10801665 (CONTROL) and 1 W11086141 (CONSOLE) and 1 W11179310 (CONTROL)"
Near Brooklyn, New York 11211
Enerve B.
Job Details:
10/02/2020
REF BOT/MT 24CF WHIRLPOOL n/a
"Checked out the ref,founded the failure of the doors gaskets,and the air damper,blockages.Cleared the air damper,the doors gaskets and reseted the control,tested ok."
Near Brooklyn, New York 11211
Enerve B.
Job Details:
10/02/2020
LAUNDRY WHIRLPOOL WGD7300DW1
"Checked out the dryer,founded the failure of the drum,blockages with object and the door handle,broken.Cleared the drum and installed the door handle from the the truck stock,tested ok.; used 1 W10861225 (HANDLE) from stock"
Near Brooklyn, New York 11211
Enerve B.
Job Details:
10/02/2020
WASHER WHIRLPOOL WM3670HWA
"LG stackable unit in the closet was not WLP brand,needs an other service provider."
Near Queens, New York 11106
Enerve B.
Job Details:
10/02/2020
REFRIGERATOR MAYTAG MFI2569YEM0
"Installed the parts listed below,tested ok."
Near Red Bank, New Jersey 07701
Chris H.
Job Details:
10/02/2020
REFRIG/FREEZER KITCHENAID KRFF300ESS01
"CH - unit is installed with no water line connected. Jumped out im - when im calls for water, the valve is making a loud knocking noise due to not having a water supply. Customer verified that this is the noise theyve been hearing. Advised customer to leave im baler arm in off position to resolve. No other functional issues found at this time"
Near Shrewsbury, New Jersey 07702
Chris H.
Job Details:
10/02/2020
DISHWASHER WHIRLPOOL KDFE104HPS0
CH - installed new latch and upper rack tracks - tests good
Near Little Silver, New Jersey 07739
Chris H.
Job Details:
10/02/2020
DRYER WHIRLPOOL WGD7500GW0
"CH - unit has stored f2e1 fault. Ran encoder test in diagnostics- no function from start button. Unit needs new overlay {W11124277}. Gave customer estimate for repair: parts $143.12, labor $95, tax $15.78, total $253.90."
Near Monmouth Beach, New Jersey 07750
Chris H.
Job Details:
10/02/2020
ICEMAKER WHIRLPOOL WUI95X15HZ00
CH - replaced main control and transformer - tests good
Near Sea Bright, New Jersey 07760
Chris H.
Job Details:
10/02/2020
REFRIG/FREEZER WHIRLPOOL JFC2290VEP0
"CH - drain pan is cracked, needs replacement {WP12579803}. Gave customer estimate for repair: service fee $117.95, parts $112.42, labor $140, tax $24.54, total $394.91. Customer paid service fee plus tax, $125.76 by check# 1361"
Near Neptune City, New Jersey 07753
Chris H.
Job Details:
10/02/2020
WASHER MAYTAG MVWC565FW2
CH - customer states that unit has already been serviced
Near Princeton, New Jersey 08540
Trevor B
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
"TB- Unit has two issues. Control is never sending unit into defrost mode. Also fan evaporator fan non-functional. Needs replacement control, evap thermistor and evap fan motor.; ordrng 1 W11371382 (CONTROL) and 1 WP2163777 (FAN BLADE) and 1 WP2315539 (FAN) and 1 WPW10384183 (THERMISTOR )"
Near Hazlet, New Jersey 07730
Vincent D
Job Details:
10/02/2020
RANGE WHIRLPOOL WFG525S0HZ1
Vd found a scratch in handle advised cust cosmetic only covered for 30 days
Near Trenton, New Jersey 08690
Trevor B
Job Details:
10/02/2020
N/A N/A MDB7709AWB2
"TB- Installed new bi-metal fuse, control and UI assy. Tests good."
Near West Windsor Township, New Jersey 08550
Trevor B
Job Details:
10/02/2020
REFRIGERATOR KITCHENAID KBFS25EVMS0
"TB- Customer corrected loose gasket issue himself. Service not needed at time, customer will call back if issue persists."
Near Staten Island, New York 10312
Omar S
Job Details:
10/02/2020
WASHER MAYTAG MVWC565FW1
Not locking need part; ordrng 1 W11307244 (LATCH)
Near Princeton, New Jersey 08540
Trevor B
Job Details:
10/02/2020
WASHER WHIRLPOOL WFW94HEXR2
TB- Installed new motor control. Tests good. Paid balance $315.00 by cc.
Near South Brunswick Township, New Jersey 08852
Trevor B
Job Details:
10/02/2020
MICROWAVE WHIRLPOOL KMHS120ESS5
TB- Reset upper door interlock to correct position. Tests good. Paid total $211.06 by check #6817.
Near Fort Lee, New Jersey 07024
Stoyan S
Job Details:
10/02/2020
OVEN WHIRLPOOL KGSS907SSS01
Replace defective parts Test it all op ok
Near South Amboy, New Jersey 08879
Dennis B
Job Details:
10/02/2020
REF BOT/MT 19CF KITCHENAID KRFF300ESS01
Db installed part tested unit unit ran to specs
Near Staten Island, New York 10306
Omar S
Job Details:
10/02/2020
WASHER MAYTAG MHW5630HW0
Helper job complete Arris have the return part.
Near Brooklyn, New York 11235
Omar S
Job Details:
10/02/2020
DRYER EL WHIRLPOOL WHD862CHC1
LF check dryer filter was not completely in installed instruct when cleaning the filter make sure is completely in.
Near Marlboro Township, New Jersey 07751
Vincent D
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Vd installed 150 of nitrogen held 10. Min charged with 4.5 ozs unit began cooling advised cust to give 24 hrs
Near Colts Neck, New Jersey 07722
Vincent D
Job Details:
10/02/2020
WASHER MAYTAG MVWB765FW3
Vd arrived at home cust advised me they want a supervisor to come to home and requested one called frank
Near Colts Neck, New Jersey 07722
Vincent D
Job Details:
10/02/2020
WASHER MAYTAG MVWC565FW1
Vd tested unit found no issues at this time unit running to specs collected trip 125.76 by cc
Near Red Bank, New Jersey 07701
Vincent D
Job Details:
10/02/2020
I-ENABLED DW MAYTAG MDB4949SHZ1
Vd installed part tested tested unit ran to specs
Near Fair Haven, New Jersey 07704
Vincent D
Job Details:
10/02/2020
RANGE KITCHENAID KSGG700ESS1
Vd tested unit could not duplicate issue at this time unit running to specs
Near Red Bank, New Jersey 07701
Vincent D
Job Details:
10/02/2020
DISHWASHER KITCHENAID KDFE104HBL0
Vd installed part tested unit ran to specs
Near Point Pleasant, New Jersey 08742
Tyler S
Job Details:
10/02/2020
WASHER WHIRLPOOL WTW8540BW0
"Spoke with PS who has part, two man not required."
Near Brick Township, New Jersey 08724
Tyler S
Job Details:
10/02/2020
WASHER MAYTAG MVWB835DW4
"Inlet valve making loud whining noises when filling machine. Found f3e2 error and f0e4 related to water temp errors. Replaced bad inlet valve and calibrated unit, no further issues.; used 1 W11165546 (VALVE) from stock"
Near Westfield, New Jersey 07090
Roberto C
Job Details:
10/02/2020
DRYER WHIRLPOOL MGD6630HC0
Attach vent back in place test ok
Near South Plainfield, New Jersey 07080
Roberto C
Job Details:
10/02/2020
WASHER MAYTAG MVWB835DW5
Tested and found normal sound level washer machine check ok
Near Englewood Cliffs, New Jersey 07632
Stoyan S
Job Details:
10/02/2020
RANGE KICTHEN AID KGRS807SSS00
Tubing gas unable to remove Order new ; ordrng 1 9761071 (tubing-gas) and 1 9761072 (tubing-gas)
Near Tenafly, New Jersey 07670
Stoyan S
Job Details:
10/02/2020
RANGE JENN-AIR JGRP436WP01
Helper completed
Near Fort Lee, New Jersey 07024
Stoyan S
Job Details:
10/02/2020
OVEN KITCHENAID KGRS807SWH00
Replace defective spk module Test unit works as designed
Near West Orange, New Jersey 07052
Elmer A.
Job Details:
10/02/2020
WSH FRT/LOAD WHIRLPOOL WFW8620HC2
Helper complete.
Near Queens, New York 11385
Mike D
Job Details:
10/02/2020
MICRO OVEN TOP JENNAIR JMV8208WP1
"check found the vent grill for micro broken, ordrng w10310711/grill (by MR)"
Near Queens, New York 11378
Mike D
Job Details:
10/02/2020
DISHWASHER WHIRLPOOL WDT780SAEM0
"found unit needs lower spray arm, ordrng wpw10491331/spray arm (by MR)"
