Near Queens, New York 11412
George T
Job Details: 02/08/2021
WASHER WHIRLPOOL NTW4516FW1 Heard a clicking sound coming from underneath of unit.Found damaged pulley cover due to loose pulley and belt.Remove cover tightened police installed same belt.Remounted grill cover.Test again. Ok.Advise customer to watch the size of loads and how many loads are done in a row.
Near South Brunswick Township, New Jersey 08824
Antonio
Job Details: 02/08/2021
OVEN WHIRLPOOL WFG525S0HZ1 Replaced control board Tested ok
Near Cedar Grove, New Jersey 07009
Stan F
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDF520PADM9 Found vent blocking on door causing water to pour out in front of door ran dishwasher ok no leaks. Took picture of purchase order still under warranty
Near Hanover, New Jersey 07981
Frank G.
Job Details: 02/08/2021
WASHER WHIRLPOOL MHWE301YG00 Replaced bellow and checked
Near Jersey City, New Jersey 07310
Keyel H
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM02 Freon leaked out compressor was running without freon order parts needed.; ordrng 1 876764 (VALVE) and 1 W10507884 (COMPRESSOR )
Near Queens, New York 11428
George T
Job Details: 02/08/2021
REFRIG/FREEZER KITCHENAID KRFC704FPS04 Find a very low water feeding to icemaker and dispenser area.Removed filter and tested again water was actually still very low.Customer will need to address the water flow issue with a plumber.
Near Fairfield, New Jersey 07004
Gerry Q
Job Details: 02/08/2021
DISHWASHER JENN-AIR JDTSS244GL0 Unit tested Cleared debris from pump. unit working as per factory specs
Near Edison, New Jersey 08820
Efrain R.
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRT511SZDMOO Fresh lite ok frz no light replace lite sw still no lite ordering bulb and socket also remove bulb seem open however when reinstall lite came on for a few seconds then off.; snapped 1 QuickPics
Near Edison, New Jersey 08837
Efrain R.
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL KDTM354ESS3 Nostockof w11259786 left side have w11259785; ordrng 1 W11259786 (RIGHT SIDE RAIL)
Near Queens, New York 11693
Mike D
Job Details: 02/08/2021
DRYER ROPER RGD4516FW0 Check found no problem with unit at this time operating as designed found customers vent clogged up advise customer to clean vent unit checked ok
Near Passaic, New Jersey 07055
Roberto C
Job Details: 02/08/2021
WASHER WHIRLPOOL CHW9160GW1 "Needs to reschedule,,d5 error code technician needs to call commercial tech line ,,close on weekends ; saved tckt"
Near Woodbridge Township, New Jersey 07095
Efrain R.
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found connector to pump not in completely reinsert ok
Near New York, New York 10065
Eddy P.
Job Details: 02/08/2021
WASHER WHIRLPOOL WHD862CHC1 Wire for the thermistor was making contact with the dryer chassis. Reinstalled ran test unit is working fine now
Near Queens, New York 11697
Mike D
Job Details: 02/08/2021
WASHER WHIRLPOOL MVWC350AW1 Check found defective actuator replaced unit checked ok; used 1 WPW10006355 (Actuator) from stock
Near Piscataway, New Jersey 08854
Antonio
Job Details: 02/08/2021
DRYER - GAS WHIRLPOOL MGD5500FC0 Removed debris from blower Tested ok
Near Staten Island, New York 10305
Felipe T.
Job Details: 02/08/2021
RANGE KITCHENAID KGRS807SSS00 917-674-7136 correct phone number. Tightened loose door handle and reseated oven probe
Near Branchburg, New Jersey 08853
Antonio
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL MDB4949SHZ0 Received the part with the connector to the pump brokenInstalled the sump and motor with the hope that at least it would work until we get a new oneThe part did not workReordering a new sump and motor assembly; ordrng 1 WPW10591570 (pump&motor)
Near Union City, New Jersey 07087
Keyel H
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Line water line in cavity frozen disconnect line from the eater valve water is coming out valve when energized. Customer will turn off in order for the water line to defrost and will call back ifhaving the same problem.
Near Yonkers, New York 10708
Lewis G.
Job Details: 02/08/2021
RANGE WHIRLPOOL WFG320M0BS3 Socket inside oven is completely damaged inside lightbulb was broken inside the socket please review parts for repair; ordrng 1 W10856866 (sockt-lite) and 1 W10888179 (bulb-light)
Near Brooklyn, New York 11237
Kage M
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer concern was the water pressure at the dispenser checked and found faulty water filter advise customer to replace filter
Near Queens, New York 11423
George T
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Small top mount refrigerator.Heard clicking behind evaporator cover in freezer.Remove cover found some icicles stuck around blade a fan.Was able to clear.Find Goodfellas pattern on evaporator fan working well.All should be OK.
Near Queens, New York 11416
Mike D
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived at call customer complaining of odor coming from exterior backside of refrigerator took unit apart found no problem found no abnormal smells unit operating as designed unit checked ok
Near Staten Island, New York 10308
Felipe T.
Job Details: 02/08/2021
DISHWASHER KITCHENAID KDTE334GPS0 Reset unit
Near Paramus, New Jersey 07652
Tim S
Job Details: 02/08/2021
DRYER MAYTAG MGD7230HW0 Panel dead; ordrng 1 W11413567 (CONSOLE) and 1 W11441689 (ACU)
Near Wood-Ridge, New Jersey 07075
Efrain R.
Job Details: 02/08/2021
WASHER MAYTAG MVWB835DW3 Replace gearcase and wash plate slider tested ok.
Near Mamaroneck, New York 10543
Lewis G.
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL KDFE104HPS1 "No defects found with unit at all this was an installation issue where the rack when being pulled in and out was rubbing on inner door seal,....installation issue..."
Near Mahwah, New Jersey 07430
Tim S
Job Details: 02/08/2021
DRYER - GAS WHIRLPOOL WGD5000DW3 Dead timer; ordrng 1 WPW10185992 (timer)
Near Queens, New York 11421
Mike D
Job Details: 02/08/2021
WASHER AMANA NTW4516FW3 Check found no problem with unit at this time found unit not installed properly drain hose too low avd to have unit reinstalled properly unit checked ok
Near Monroe, New York 10950
Clayton G.
Job Details: 02/08/2021
REFRIGERATOR AMANA ART308FFDW07 No noise found at this time remove tags from back of unit. Unit test OK
Near Brooklyn, New York 11225
Omar S
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW5000DW3 Check found drain hose to low need to lift the drain hose in order to work as designed.
Near Belford, New Jersey 07718
Vincent D
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDT730PAHB Vd unit needed pad (WP8268961)x2 installed part tested unit ran to specs ; used 2 WP8268961 (PAD) from stock
Near Caldwell, New Jersey 07006
Ken K
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced right side RC door gasket
Near Caldwell, New Jersey 07006
Frank G.
Job Details: 02/08/2021
WASHER MAYTAG MVWC465HW3 Replaced control and water level is still the same....customer is extremely upset as she previously had a water level selector switch and can’t get the water level to where she expects it to go
Near Verona, New Jersey 07044
Frank G.
Job Details: 02/08/2021
DRYER WHIRLPOOL MGD5500FW1 Took dryer apart and cleaned out lint filter housing and blower housing...also had to clean blower blades
Near Kinnelon, New Jersey 07405
Gerry Q
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDT730PAHZ Unit tested ok customer advised to used rinse aid for better drying
Near The Bronx, New York 10473
Eddy P.
Job Details: 02/08/2021
DRYER MAYTAG MGDC200XW4 Replaced timer ran test dryer is working fine again no more issues
Near The Bronx, New York 10453
Eddy P.
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW5000DW1 Ran test found customer had the unit is the soak setting explained cycles to customer washer is working fine
Near North Brunswick Township, New Jersey 08902
Antonio
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW92HEFU0 Found loose cable at drain pumpReattached cable ran cycleUnit operates properly
Near The Bronx, New York 10471
Lewis G.
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL MDB7979SHZ0 2 1. Error code... Stuck KeyRan full diagnostics and no leak detected at all was dry underneath motor stop and pump assembly waited for full drain on machine and still no leaks advise customer has 30 days on service call warranty
Near Wyckoff, New Jersey 07481
Roberto C
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW9200SQ02 Tested and found washer running as designed paid both call with one check
Near Emerson, New Jersey 07630
Ken K
Job Details: 02/08/2021
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 "Sealed the rear of the ice compartment to the rear wall in the RC, checked unit for water leak unable to locate, nothing found; used 1 482338 (silcone) from stock"
Near Jersey City, New Jersey 07302
Felipe T.
Job Details: 02/08/2021
RANGE IKEA IGL730CS0 Replaced defective DSI p-stock ; used 1 W10860916 (SPARK MODULE ) from stock
Near Green Township, New Jersey 07821
Stan F
Job Details: 02/08/2021
DISHWASHER MAYTAG MDB8989SHZ0 Found sprayarm clogged clean out the best I can ran test mode no error codes told customer about dishwasher magic .
Near Rockaway, New Jersey 07866
Ken K
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Releveled door and leveled cabinet due to unit rocking
Near Bronxville, New York 10708
Lewis G.
Job Details: 02/08/2021
DISHWASHER KITCHEN AID KUID508ESS1 Replaced housing and switch everything is repaired
Near Glen Rock, New Jersey 07452
Stoyan S
Job Details: 02/08/2021
DISHWASHER KITCHENAID KDTM504EPA2 Unit need new motor pump and lower spray arm Customer will decide later what to do
Near Rochelle Park, New Jersey 07662
Ken K
Job Details: 02/08/2021
REFRIG/FREEZER WHIRLPOOL WRT311FZDW01 "Replaced FC evaporator due to Freon leak, vacuum tested and refilled unit"
Near Garfield, New Jersey 07026
Ken K
Job Details: 02/08/2021
REFRIG/FREEZER WHIRLPOOL WRT518SZFM0 "Replaced control board and defrost thermistor due to ice build up in the supply and return air ducts, also sealed the cabinet to the liner around the FC door"
Near Bayonne, New Jersey 07002
Felipe T.
Job Details: 02/08/2021
DISHWASHER MAYTAG MDB7749AWM2 Replaced defective control panel
Near Montvale, New Jersey 07645
Tim S
Job Details: 02/08/2021
DRYER WHIRLPOOL MDE22PDAYW0 Customer canceled appointment. Also stated it Was a industrial model . Call Commerical division
Near Park Ridge, New Jersey 07656
Tim S
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW8000DW0 F0 e3 over load. Ran self diag test 51 unit working as designed
Near Hillsdale, New Jersey 07642
Tim S
Job Details: 02/08/2021
WASHER MAYTAG MVWX655DW1 MUT3D00DPL1. F0e2 over suds . Checked wires capacitor Motor & board no. Older
Near Woodbridge Township, New Jersey 08863
Efrain R.
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Unit outside back patio advise it wont work outside from it being cold outside. Per pc unit will work.
Near Goshen, New York 10924
Clayton G.
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit has debris in spray arms. Adv customer to run dishwasher clean to break down partials. Unit under warranty.
Near The Bronx, New York 10456
Lewis G.
Job Details: 02/08/2021
M/W OTR WHIRLPOOL n/a "Parking issue,..........Diagnosed unit heating up properly everything is working exactly how it should control panel a little off but it was fully in place advised to call the Home Depot where purchased to see if they can exchange it for them.... looks like minor physical damage"
Near Ringwood, New Jersey 07456
Tim S
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW85HEFC1 Removed hair clog from drain pump again
Near Yonkers, New York 10710
Lewis G.
Job Details: 02/08/2021
RANGE WHIRLPOOL WFG320M0BS3 Replaced innerglass assembly for range unit is repaired
Near Pearl River, New York 10965
Roberto C
Job Details: 02/08/2021
DRYER WHIRLPOOL WGD94HEAW2 Replace motor and bracket test ok
Near Queens, New York 11355
Darren S.
Job Details: 02/08/2021
REFRIGERATOR IKEA IX5BBEXDS01 Install parts
Near Pearl River, New York 10965
Tim S
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL KRFC300ESS001 Tighten freezer door handles
Near Elmwood Park, New Jersey 07407
Roberto C
Job Details: 02/08/2021
DRYER WHIRLPOOL WGD72HEDW1 Replace panel control and main control test ok
Near Wayne, New Jersey 07470
Tim S
Job Details: 02/08/2021
DRYER WHIRLPOOL MGD7230HW0 Replaced defective wheel coils motor
Near Franklin Lakes, New Jersey 07417
Tim S
Job Details: 02/08/2021
DRYER WHIRLPOOL WGD92HEFW1 Unit working as designed. Temp settings must be without Steam setting
Near Union, New Jersey 07083
Efrain R.
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW5099DW3 Unit not level leaning forward causing banging .relevel ok.
Near Little Silver, New Jersey 07739
Chris H.
Job Details: 01/29/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01 CH - customer canceled service
Near Red Bank, New Jersey 07701
Eric P.
Job Details: 01/29/2021
LAUNDRY WHIRLPOOL CET9100GQ0 "Ep-unit was locked out F74 error code. Contacted techline-Kathy(transferred to commercial department)-Jordan, key was missing. Removed front panel and reset. No S/R# from commercial department. Machine functions as designed"
Near Red Bank, New Jersey 07701
Eric P.
Job Details: 01/29/2021
ICEMAKER WHIRLPOOL KUIC18PNTS1 "Ep-installed new pump, started cycle. Evap tray getting cold. Machine functions as designed"
Near Rumson, New Jersey 07760
Eric P.
Job Details: 01/29/2021
WASHER WHIRLPOOL WFW6620HC0 Ep-installed new dispenser
Near Shrewsbury, New Jersey 07702
Eric P.
Job Details: 01/29/2021
WASHER WHIRLPOOL WTW5000DW3 "Ep-F0E2(oversuds),F0E5(off balance)error codes -cleared. Adjusted level, ran calibration and diagnostics. Explained cycles and referred customer to “use&care guide for proper loading"
Near Sayreville, New Jersey 08872
Trevor B
Job Details: 01/29/2021
REFRIG/FREEZER JENN-AIR JFC2290VEP8 TB- Replaced left side ff door switch. Tests good. Paid total $223.86 by cc.
Near Stafford Township, New Jersey 08050
Marc C
Job Details: 01/29/2021
WASHER WHIRLPOOL WTW8500DC5 Installed drain pump tested unit ok
Near Stafford Township, New Jersey 08050
Marc C
Job Details: 01/29/2021
DRYER WHIRLPOOL WGD95HEXW0 Replace dryer maintenance kit belt and rollers worn out tested unit OK; used 1 4392067 (REPAIR KIT) from stock
Near East Stroudsburg, Pennsylvania 18301
Jose R
Job Details: 01/29/2021
WASHER WHIRLPOOL WTW7500GC2 "F5E4 F0E3 F2E1 ..@ time service tested unit and found mechanical issues,clear codes,calibrate control..instructed customer on loading and cycle selections.."
Near Scarsdale, New York 10583
Lewis G.
Job Details: 01/29/2021
OVEN WHIRLPOOL KODE900HSS00 Replace two temperature sensors tested unit everything is working as it should...
Near New Rochelle, New York 10804
Lewis G.
Job Details: 01/29/2021
DRYER-GAS WHIRLPOOL n/a Previous visit diagnosing unit the relay on the board was clicking and clicking and clicking tried the main PCB first which worked everything is repaired motor is running now heating up properly unit repaired
Near Harrison, New York 10528
Lewis G.
Job Details: 01/29/2021
WASHER WHIRLPOOL WTW7120HW0 F0E9 off balance pause...F0E5 off balance load...F0E7 Running Clean Washer Cycle Washer Cycle...Ran full diagnostics and basically a lot of customer education on how to use the machine clued error code switch for off-balance codes no defect found with unit
Near Scarsdale, New York 10583
Marc M
Job Details: 01/29/2021
OVEN WHIRLPOOL KODE900HSS00 Parts installed and tested.
Near Tuckahoe, New York 10707
Marc M
Job Details: 01/29/2021
RANGE WHIRLPOOL MGR8800DS2 Unit retested and checked intermitting problem explained to cx erc needed to complete repair cx will call office. Cx says not looking to spend anymore money on unit unless we are giving discount. On erc to balance out what was spent previously.Replaced ignitor as well @ no charge.; used 1 W10324262 (IGNITOR) from stock
Near Brooklyn, New York 11224
Kage M
Job Details: 01/29/2021
REFRIGERATOR MAYTAG M1TXEGMYW00 Customer concern was the unit making a banging noise checked and found everything OK inside of the unit didn’t hear any banging coming from the unit turn the refrigerator off and then back on compressor came on they didn’t give any unusual noises unit is working as designed
Near Brooklyn, New York 11230
Kage M
Job Details: 01/29/2021
WASHER WHIRLPOOL MHW8200FW0 Customer concern was the unit leaking around the unit on a test mode and found no leaks did find a lot of soul-searching inside the unit advise customer to run to Klean wash setting with afresh detergent since she never did it and the unit is indicating a clean washer setting needed Also advise customer to keep door glass clean has a thick residue film that can cause a leak unit is working as designed no repairs at this time
Near Brooklyn, New York 11228
Omar S
Job Details: 01/29/2021
WASHER WHIRLPOOL WFW87HEDC1 Washer was replace with a new one.send back the outer tub Kage have the rest of the parts on his truck.
Near Brooklyn, New York 11204
Omar S
Job Details: 01/29/2021
WASHER WHIRLPOOL WFW5620HW2 Pass diagnostics test no problem found with washer instruct costumer to make sure to use correct cycle and to not overloaded.
Near Colts Neck, New Jersey 07722
Vincent D
Job Details: 01/29/2021
DISHWASHER KITCHENAID KDTM504EPA0 Vd unit needs motor/sump (W10861526) 275 trip 124.95 labor 175 tax total 613.04 cust declined at this time collected trip 133.23 by check # 2121
Near Helmetta, New Jersey 08828
Trevor B
Job Details: 01/29/2021
WASHER WHIRLPOOL MVWC555DW0 TB- Spoke with customer on phone. Advised of service charge to come out. Customer states they have extended service contract. Call was dispatched as oow c.o.d. Customer must contact extended servicer and have new dispatch sent to office and have new service call created for another day. Customer understands and will contact extended servicer.
Near Monroe Township, New Jersey 08831
Trevor B
Job Details: 01/29/2021
WALL OVEN JENN AIR JJW2430DP03 TB- Spoke with customer on phone. Customer advised that tech JT was there on 1/26/21 and verified no issues with unit. Customer states he does not needed any further service. Call not run.
Near South Brunswick Township, New Jersey 08810
Trevor B
Job Details: 01/29/2021
DISHWASHER KITCHENAID KDTM404KPS0 TB- Installed new water valve. Tests good.
Near Neptune Township, New Jersey 07756
Tyler S
Job Details: 01/29/2021
REFRIGERATOR MAYTAG MRT118FFFH01 "Documented entire service history with tech-line. Unit is still freezing food after we’ve done a control, thermistor, and partially blocked the venting holes in freezer. Tech-lines recommendation is to replace freezer plenum and to somehow modify fridge to have more air hit the RC thermistor. Neither of these seem very helpful to the situation. Advised customer I don’t know what else to do for them at this point other then order the part tech-line sugguested. Customer is going to call Maytag back to discuss now that I have called tech-line. SR#7729867506"
Near Brick Township, New Jersey 08723
Tyler S
Job Details: 01/29/2021
DRYER WHIRLPOOL MGD6000XG0 Unit needs new console (W10350676) which is NLA.
Near Brooklyn, New York 11217
Omar S
Job Details: 01/29/2021
WASHER MAYTAG MVWX655DW2 Installed control board and latch test ok....
Near Brooklyn, New York 11226
Kage M
Job Details: 01/29/2021
WASHER WHIRLPOOL WTW4816FW2 Customer concern was the unit not advancing checked and found low fill Eric old customer has unit connected to her sink faucet advise customer turns on both hot water and cold water so the unit can get full water pressure unit is working as designed no further repairs at this time
Near Brooklyn, New York 11201
Kage M
Job Details: 01/29/2021
DISHWASHER WHIRLPOOL KDPE234GPS0 Install sump and motor and left unit working as designed
Near Queens, New York 11364
Kenny G
Job Details: 01/29/2021
WASHER WHIRLPOOL MVW7232HW0 No fault codes stored found. Ran service diagnostics and all tested passed. Found machine was a little wobbly so I leveled the legs a bit to improve stability. Also advised customer not to mix bedding with clothes or towels.
Near Massapequa Park, New York 11762
Paul T
Job Details: 01/29/2021
WASHER KITCHENAID KDFE104DSS4 "Installed new sump and spray arm, all test and check ok"
Near Brooklyn, New York 11249
Wayne D
Job Details: 01/29/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Checked unit all ok a this time 37 in fridge 0 in freezer, all components working gaskets sealing and doors closing, all ok at this time"
Near Brooklyn, New York 11203
Wayne D
Job Details: 01/29/2021
REFRIG/FREEZER WHIRLPOOL WRT106TFDW01 Installed control and bi-metal
Near Marlboro, New Jersey 07746
Vincent D
Job Details: 01/29/2021
WASHER MAYTAG MVW7230HW0 Vd tested unit found no error codes ran diagnostics completed cycle no issues unit running to specs
Near Marlboro, New Jersey 07751
Vincent D
Job Details: 01/29/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ02 Vd installed part tested unit ran to specs
Near Hazlet, New Jersey 07730
Vincent D
Job Details: 01/29/2021
WASHER MAYTAG MVW7230HW0 Vd installed part tested unit ran to specs
Near Englewood Cliffs, New Jersey 07632
Stoyan S
Job Details: 01/29/2021
DISHWASHER KITCHENAID KDFE104HPS0 Replace broken dispenser lid Test it all op ok; used 1 W10861000 (DISPENSER) from stock
Near Queens, New York 11691
Paul T
Job Details: 01/29/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new control and heater on unit and all test and check ok. Found heavy mouse droppings underneath unit and advised customer because it may lead to future issues. Advised if issue is due to rodents that it is not covered. All ok at this time