Local Reviews
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Chris H.
REFRIG/FREEZER WHIRLPOOL WRB322DMBB00 "CH - unit had failed icemaker. Replaced with icemaker {W10884390} from truck stock. Gave customer estimate for repair: service fee $114.95, part $82.39, labor $75, tax $18.04, total $290.38. Customer paid in full via credit card, ref# 1528383534"
Damion M.
DRYER WHIRLPOOL WGD94HEXW1 Check dryer and found broken belt and pulley; ordrng 1 279787 (MOTOR) and 1 661570V and 1 W10837240 (PULLEY)
Damion M.
DISHWASHER WHIRLPOOL WDF520PADM7 Check unit and found faulty control and sump motor...; ordrng 1 W10906426 (CONTROL) and 1 W11025157 (SUMP& MOTOR)
Marc C.
MICROWAVE KITCHENAID KOCE500ESS07 Wall oven dead unit to heavy to pull out educated guess. Need 2 men 2 CC on return with oven cart; ordrng 1 4375430 (thermostat) and 1 W10692851 (filter) and 1 W11093254 (panl-cntrl) and 1 W11179310 (MAIN BOARD) and 1 W11188752 (FUSE) and 1 WP4449751 (thrmst-fix)
George T.
DISHWASHER IKEA IUD7555DS0 Part installed.test ok..
Damion M.
KITCHEN WHIRLPOOL KDTM354ESS3 Check dishwasher and found due to garbage disposal was not plug out the for the dishwasher... I repair the issue and check left unit working has design...
Stoyan S.
KITCHEN KITCHENAID KDTM354EBS3 "Replace broken tracks Test it all op ok; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Marc C.
REFRIGERATOR WHIRLPOOL WRF532SMBW00 Tested unit found jazz board no good dead; ordrng 1 WPW10503278 (refer elect cont brd)
Roberto C.
WASHER WHIRLPOOL MAV8551AWW Needs gearcase replace customer will go for a new washing machine
Stan F.
M/W OTR WHIRLPOOL WMH32519FS0 Found door switches bad gave customer est would like to talk to wife to go ahead and repair.
Vincent D.
WASHER AMANA NTW4516FW3 Vd found hot water hose loose causing leak tightened hose tested unit ran to specs
Vincent D.
WASHER MAYTAG MVWC565FW1 Vd found noise coming from a water hammer in pipes advised cust to contact a plumber
Wayne D.
REFRIGERATOR BO JENN-AIR JSC23C9EEM00 Repaired broken wire
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRX735SDBM04 Replaced user interface
Stoyan S.
MICROWAVE JENN-AIR JMW3430WS02 Cntrl panel shows only Jann Air logo Try to reset turn power off for minute same order new panel; ordrng 1 W10323052 (panl-cntrl)
Gerry Q.
M/W OTR WHIRLPOOL WMH31017AS2 Broken door assy cosmetic issue customer will call us back if want to do it
Marc C.
DISHWASHER MAYTAG MDB4949SDM2 Replaced inner door panel tested unit ok no leaks at time of service
Marc C.
WASHER WHIRLPOOL WFW3090GW Installed bellows boot and door latch no water to test unit
Jason T.
REFRIG/FREEZER WHIRLPOOL WRF736SDAM12 Wrong part right box” freezer door gasket sent” had to reorder..; ordrng 1 W10407212 (GASKET )
Clem S.
DRYER WHIRLPOOL LDR3822PQ2 "Remove lint trap and unit And duct ,test okay"
Chris H.
RANGE JENNAIR JDS9865BDP23 "CH - no spark on lr burner - pulled module and tested for continuity on in-module spark harness - tests good. Unit is a large model with downdraft. Unit needs new spark module {WP7431P064-60}, spark harness {W10173470}, block {8255P412-60}, 2 techs and extra time on return; ordrng 1 8255P412-60 (BLOCK) and 1 W10173470 (HARNESS) and 1 WP7431P064-60 (SPARK MODULE)"
Damion M.
M/W OTR IKEA IMH172FS0 Check unit and found faulty door interlocks assembly ... I installed new and check left unit working has design...; used 1 W11244494 (INTERLOCK) from stock
Damion M.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Check refrigerator and found faulty water filter ...I instruct customer and check left ref... working as design..
Sam C.
REFRIDERATOR KITCHENAID KBSD618ESS Unit failed on ice maker installed a new truck stock cycle check advised customer about overloading and produce extended over the shelf preventing freezer door to close properly; used 1 2198597 (ICEMAKER) from stock
Jesse F.
REFRIGERATOR WHIRLPOOL WRS586FLDB00 "Freezer evaporator heavily frosted. Put into diagnostics, heater came on. O&i part. 2 count for defrosting. Customer will call to try and get a concession...; ordrng 1 W10811881 (cntrl-elec)"
Eric P.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Ep-Replaced defective icemaker, cycled to home position and filled. Advised customer to discard first 3 batches of ice"
Kenly S.
WASHER/ DRYER WHIRLPOOL WFW8300SW05 check and I found that de bellow is defective; ordrng 1 WPW10111435 (BELLOW)
Lewis G.
WASHER MAYTAG MVWB765FW1 Basically customer education on the proper wash cycles showed the settings where customer can get more water into the unit re-calibrated unit no error codes everything is working as it should
Lewis G.
REFRIG/FREEZER KITCHENAID KRFF707ESS01 Replaced evaporator motor with defrost temperature sensor unit is repaired....
Lewis G.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 . checked refrigerator everything is cooling properly and working as it should customer was concerned because the door on the freezer side just swings out by itself/ floor is uneven and customer needs to put a wooden shimmy to just raise the right side a little bit which would stop that door swing/ but opens and closes properly as it should
Lewis G.
STOVE WHIRLPOOL KDRP463LSS08 Unit needs control board however the part is not available #WP8302210 / previous technician also made the same notes / please review previous ticket from previous technician....
Frank G.
WASHER MAYTAG MVWB835DW3 File number with Tech-Line...7724595323...Spoke with tech line and they said there is nothing else they can do...the machine is working properly....use Power Wash cycle...extra rinse and oxi in option selectionsSEND PAPER INVOICE
Jesse F.
REFRIGERATOR MAYTAG MRT118FFFH00 "Evaporator iceballing/system restricted/compressor and evaporator needed(see picture of estimate on SD-Mobile). Parts covered, not labor($581.11). Customer will call Maytag and see if a concession can be given..."
Matt S.
WASHER MAYTAG MVWC565FW1 Needs a new lid lock W11307244; ordrng 1 W11307244 (latch)
Gerry Q.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "4/11/19 11:52: GQ there 4/11 THU, 11:30 to 11:50,tested unit. unit is working as design tested ok by customer"
Chris H.
KITCHEN AMANA ADB1400AGW1 CH - installed new sump - tests good
Omar S.
WASHER MAYTAG MVWC565FW1 Installed control board test ok..
Enerve B.
REF BOT/MT 25CF WHIRLPOOL WRF535SWHZ00 "Founded the failure of the parts listed below, will order.; ordrng 2 WP67005923 (Front,CrIsper)s and 1 WPW10326469 (Rail,Center C)"
Roberto C.
WASHER WHIRLPOOL WTW89008C0 Replaced valve pressure/ run test ok
Jesse F.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Found ground fault tripped and reset. Unit operating o.k...
Marc C.
REFRIGERATOR AMANA AFD2535DEW4 Fresh food door gaskets torn paid 200.00 dep by check. # 54. Balance 272.40 on return; ordrng 2 W10571959 (ref dr gasket (wht))s
Kenly S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 check and found that the customer needs to change the water filter
Darren S.
M/W OTR WHIRLPOOL WMH32519HZ3 Install parts
Darren S.
RANGE AMANA AER5630BAS0 Install parts ...
Peter B.
WASHER MAYTAG MHW3505FW1 Check unit Ilm panel control issues does not respond ordering part listed; ordrng 1 W10911040 (panel-cntl)
Darren S.
DISHWASHER WHIRLPOOL WDT720PADH1 Install parts
Darren S.
DISHWASHER KITCHENAID KDTM354DSS5 As per customer.. dishes come out smelly after cycle ..spoke to Mike at techline...SR# ..7724601209 ...no error codes ...
Tim S.
WASHER WHIRLPOOL WTW8040DW4 Replaced defective valve
Tim S.
DRYER WHIRLPOOL WGD49STBW2 Replaced defective coils
Matt S.
COOKTOP JENN AIR JGC7636BP00 "Spoke with tech-line Sr#7724600368 spark modules and switches are working properly. Based on my explanation of the issue to hi, No burners light when not in use for awhile and i hear no gas flow coming out of each burner head, i used a grill lighter to attempt to light one of the burners.mit does light, however the flame is very low. Once i did that every burner will now light on its own and i can now hear normal gas flow out of the burner heads right before they light. Techline says it seems to be a gas pressure issue and to make sure the gas pressure is minimum 6” water column to a maximum 14” water column. Ether gas supply pressure is low or a possible regulator issue. Customer said no other issues with other appliances hooked up to the gas. Ordering a regulator. WPW10569189 also rf led indicator. W10617592 extra time. ; ordrng 1 W10617592 (light-ind) and 1 WPW10569189 (regulator)"
Robert D.
MICROWAVE WHIRLPOOL KEMC308KSS04 "Magnetron is DOA. Blower is responsive. Ordering magnetron, diode and 2 men on return with 2 job count. ; ordrng 1 WP4375424 (MAGNETRON ) and 1 WPW10687786 (DIODE)"
Omar S.
WASHER WHIRLPOOL WTW4955HW1 "No error code save,recalibrate Washer test ok.."
George T.
WASHER WHIRLPOOL WTW5000DW0 Gearcase leaking oil.caused extensive damage underneath of unit.; ordrng 1 W10721967 (drive pulley) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (CAM) and 1 W11283592 (MOTOR) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)
Enerve B.
WASHER AMANA NTW4516FW2 "Founded the failure of the cold water line and the drain hose.Repaired the water line and cleared the drain hose, tested ok w/cust,"
Eric P.
REFRIGERATOR KITCHENAID KBBL306ESS01 "Ep-installed new fans and LED modules, no fan noise an d R/C side lights have returned. F/C and R/C top lights are not working, checked lights individually-all are good. Unit needs LED board. Ordering (1) W10640411 inverter-box; ordrng 1 W10640411 (INVERTER-BOX)"
Clem S.
WASHER WHIRLPOOL LBR5432LQ1 Defective timer part NA 395154 timer
Clem S.
KITCHEN KITCHENAID n/a "Rest control control,test okay"
Clem S.
OVEN WHIRLPOOL ARGS760SS "Unit operation normal at this time ,test okay"
Clem S.
WASHER MAYTAG MVWB980BW0 "Defective tub , customer decline."
Michael I.
WASHER WHIRLPOOL WTW4816FW2 "F7E5 shifter faultReplaced shifter from ts. Ts shifter defective/looks used. Ordering control also; ordrng 1 W10913953 (ACTUATOR) and 1 W11170319 (CONTROL), used 1 W10913953 (ACTUATOR) from stock"
Adrian R.
WASHER WHIRLPOOL NTW4516FW3 "Check and found that the washer is working properly, the customer just doesn’t know how to use it and don’t speak English much."
Adrian R.
KITCHEN AMANA AGG222VDW4 Replace oven door handle leave working properly.
Adrian R.
WASHER WHIRLPOOL WFW9550WW00 "4/12/19 8:43: AR rspndd 4/11 THU, Found plastic objext stuck inside drain pump. Removed object and left unit working as designed."
Adrian R.
OVEN WHIRLPOOL MGT8775XS04 Replace upper broiler ignitor leave working properly ; used 1 74007498 (IGNITOR) from stock
Michael I.
DRYER WHIRLPOOL WED5620HW0 Motor and blower. 2 count; ordrng 1 W11086656 (MOTOR) and 1 WP697772 (BLOWER )
Robert D.
DISHWASHER WHIRLPOOL WDT790SAYM3 Replaced interface. No further issue. Full response from dishwasher. Everything test ok. Collected $279.16
Michael I.
WASHER WHIRLPOOL CAE2743BQ0 Control non responsive. Unit turns on without money. But no lights on display. Do not order parts. Give to Diane for approval; ordrng 1 W10860464 (CONTROL) and 1 WPW10491734 (COIN INTERFACE)
Elmer A.
WASHER WHIRLPOOL WTW7000DW3 Installed drawer checked op.ok.
George T.
RANGE WHIRLPOOL WFG540H0ES1 F2E0 code.call this number 1-917-292-8033 marie...needs new clock.also had to turn gas valve completely on behind stove..due to burners not at full capacity..customer is always home..; ordrng 1 WPW10349742 (CLOCK)
Eric P.
OVEN JENN-AIR JGS1450FS0 Ep-installed outer door assembly. Functions as designed
George T.
MICROWAVE WHIRLPOOL WMH31017HS Unit completely dead.voltage feed checked out oktried new main fuse. Did not work . Will order afew parts and bring unit down with super on return..; ordrng 1 W10269232 (thermostat) and 1 W10422269 (filter) and 2 W10832024 (thrmst-fix)s and 1 W10892389 (cntrl-elec) and 1 W11175576 (CONSOLE)
Eric P.
DISHWASHER WHIRLPOOL KDFE104DSS1 "Ep-unit has a bad smell, but functions properly. Customer has used affresh, vinegar and baking soda and smell remains. Drain hose that connects to the garbage disposal has build-up/sludge inside. Advised replacing the complete drain loop and drain tube. Left quote with customer. We will need (1) 8269144A 6’ D/W DRAIN HOSE-STRAIG @$15.44, (1) WPW10545278 hose-drain @$42.11, labor @$75.00. Collected trip by C/C"
Eric P.
WASHER WHIRLPOOL WTW5840BW0 "Ep-unit is leaking from HOT water valve @ supply line connection. Found supply line washer flattened and out of shape, replaced and used teflon tape on valve assembly, tested HOT water supply manually as well as in a cycle. No leak. Customer states March 21,2019 as date of previous visit"
Matt S.
REFRIGERATOR WHIRLPOOL GX2FHDXVQ03 Defrost issue. Installed a new control. Advised to allow 3-4 days for normal operation. WPW10503278; used 1 WPW10503278 (JAZZ BOARD) from stock
Dennis B.
REFRIGERATOR WHIRLPOOL JS42SSDUDE01 Db installed part tested unit unit ran to specs
Dennis B.
DISHWASHER WHIRLPOOL WDTA75SAHN0 Db unit has f4-e3 motor fault 7-1 water temp and float switch fault tested unit unit after getting codes unit ran to specs could not duplicate at this time
Dennis B.
SXS 22' WHIRLPOOL WRS321SDHZ02 Db tested unit unit ran to specs norm sounds ice bin was full as per use and care book if not using ice dump bin once a week could not duplicate at this time nothing frozen in the fridge at this time 37.7 in ff 3.3 in fc temps cust will call back if any changes occur
Michael I.
DRYER WHIRLPOOL MEDC300XW0 Replaced idler from ts. Check ok. ; used 1 WP691366 (IDLER PULLEY) from stock
Enerve B.
DRYER WHIRLPOOL MGD5630HW0 "Found the failure of the vent system, wrinkle pipe, must be replaced.the unit works as designed over hour on two cycles."
Omar S.
DRYER WHIRLPOOL WGD5800BW "Second time calling tech line SR:7724569623 call Tech line,did diagnostics test no error code save pass diagnostics test"
Elmer A.
WASHER MAYTAG MVWB855DW0 "Damaged gearcase ,basket & washplate.; ordrng 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10902814 (washplate)"
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Replaced main control assembly and freezer evaporator thermistor...
Jerel L.
REFRIGERATOR WHIRLPOOL MBR2258XES1 Found evap fan faulty. Ordering part for repair. Paid full by CC; ordrng 1 W11024089
George T.
WASHER WHIRLPOOL MAV8557AWW Fifteen year old maytag top loader..frozen tranny..belt slipping..also motor pulley burnt out.unit would need tranny rebuild . Motor . And belt..customer declined to go forward with the repair..
Roberto C.
WASHER MAYTAG MVWX655DW1 Customer show proof of extended warranty picture on record...reset control run test ok
Roberto C.
WASHER WHIRLPOOL MVWC565FW1 Open water pump nothing inside drain 5 times all check ok
Michael I.
WASHER ROPER WTW5600XW0 F5E2 lid lock fault Replaced lock from ts. Check ok. ; used 1 W10404050 (LATCH) from stock
Jerel L.
REFRIGERATOR WHIRLPOOL WRT316SFDW01 Unit has defrost issues. . Ordering part for repair.; ordrng 1 4388931 (ADC) and 1 WPW10392132 (BIMETAL)
Kenly S.
RAN GS 30 SC KITCHEN-AID KSGG700ESS1 part installed the unit is working well
Tyler S.
REFRIG/FREEZER WHIRLPOOL WRT318FMDW02 "Installed control box, evaporator thermistor, and freezer fan harness with fuse. Advised to allow 24 hours for full cooling."
Tyler S.
KITCHEN KITCHENAID KDFE104DWH0 "Installed all rack adjuster parts, tests good."
Kenly S.
WASHER WHIRLPOOL MLG2000AWW "check and found that the door switch is defective; ordrng 1 WP22002119 (MOTOR, WAX) and 2 WP22002162 (SWITCH, DOOR LOCK SPIN ENABLE)s and 1 WP22003067 (SWITCH HOLDER ASSEMBLY )"
Kyron G.
DISHWASHER WHIRLPOOL WDF760SADM0 unit tested ok.
Kenly S.
DRYER WHIRLPOOL MDE6700AYW check and found that the roller and the belt are defective; ordrng 4 WPW10177428 (ASSY-ROLLER)s and 1 WPW10205415 (BELT)
Moses D.
DISHWASHER KITCHEN AID KDTM404ESS1 Made checks customer has white spots on glass cups. Explained about calcium build up. Unit tested ok
Kenly S.
REFRIG KITCHEN AID KBRA20EMSS check and found that the ICE MAKER is defective; ordrng 1 4396418 (ICE MAKER)
Keyel H.
REFRIG/FREEZER JENN-AIR JFC2089BEP01 "Ice maker leaking, replace part cycled ok.; used 1 4317943 (ICEMAKER) from stock"
Paul T.
WASHER WHIRLPOOL WTW4616FW2 "Checked over unit, all test and check ok, ran diagnostic and recalibrated control and all test ok. Went over proper use and care of unit and advised customer to run clean wash cycle. Customer is using too much detergent which may be causing long run times and unit to not run properly. All test ok at this time."
Frank G.
DRYER WHIRLPOOL WED7500GC0 Motor making loud humming noise after it warms up Order motor and bring motor pulley and blower 2 COUNT on return; ordrng 1 279787 (motor) and 1 W10837625 (motor pulley) and 1 WPW10349492 (wheel)
Vincent D.
KITCHEN WHIRLPOOL KOSE500ESS02 Vd Cleared error code and reset unit tested unit found no issues at this time
Vincent D.
M/W OTR KITCHENAID KMHS120EBL1 Vd cust cancelled atdoor thought wpl as covering everting not just a part
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM04 Vd found drain clogged cleared tested unit ran to specs collected trip 114.95 labor 90 tax total 218.53 paid in full by cc #
Karl G.
DISHWASHER WHIRLPOOL WDT720PADM2 Kg 4/11 installed main wash motor and harness assm. Checked unit through cycle. Dishwasher operating as designed
Karl G.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Kg 4/11 checked refrigerator upon arrival. Unit cooling and operating normally. Checked control through diagnostic mode all components tested properly, no error codes stored. Removed bottom cover panel and cleaned dust build up on condenser. Unit operating as designed"
Keyel H.
REFRIG WHIRLPOOL KBRP20EMSS "Force unit into defrost now heater came on customer said unit been operating normal after last visit, could be a defective timer. CREDIT CUSTOMER."
Roberto C.
WASHER/ DRYER FRIGIDAIRE FFLG4033QW0 Needs thermal cutt off will get serial # on return; ordrng 1 134120900 (thermal limiter)
Kenly S.
WASHER WHIRLPOOL WFW94HEAW0 check and I found that he had the electronic water valve shut off the unit has no problems
Gerry Q.
RANGE KITCHENAID KSGG700ESS1 Door gasket replaced and oven temp calibrated
Kenny G.
30" FDBM WHIRLPOOL WRF560SEHZ00 Found a slow water dispenser due to clogged water filter explained to customer this can only be fixed by replacing the filter nothing we can do.
Frank G.
WASHER MAYTAG MVWX655DW1 Long fill-no fill error code...had to clean out cold side of inlet valve of silt. Advised customer to get house filter installed and make sure well pump is set to at least 60 PSI(pounds per square inch)...
Kenny G.
RANGE WHIRLPOOL WFG515S0ES0 Installed latch still getting latch error. Control is defective. Will order. ; ordrng 1 W10349741 (cntrl-elec)
Frank G.
WASHER WHIRLPOOL WTW5000DW1 Found oversudsing error code and motor fault....ran bath towels through to check unit..all ok...advised customer on detergent usage and not to overload the basketSEND PAPER INVOICE
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 "Check unit rodents bitten all the wires under refrigerator that leads to the water filter and water valve and its a strong possibility that more wires have been bitten,I explained to customer about cost of repair because that’s not covered and customer said they will think about it because there refrigerator is still working"
Wayne L.
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM05 Check unit water reservoir tank was frozen defrost tank unit working fine
Kenny G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Wrong ice maker kit. Did not come with wiring. Will re order. Correct part number added. ; ordrng 1 W10882923 (icemaker)
Vincent D.
KITCHEN WHIRLPOOL WOD51EC0HS01 Vd tested unit called tech line was advised to advised cust no known issues at this time unit running to specs Ref # 7724599549
Damion M.
RANGE - ELECTRIC WHIRLPOOL WFG320M0BB1 Check range and found faulty bake ignitor and oven door seal I installed both parts and check left unit working has design...
Arden D.
DRYER WHIRLPOOL WGD5000DW0 AD. Replaced defective sensor and burner Assy. Unit tested ok.
Clayton G.
DISHWASHER KITCHEN AID KDPE234GPS0 Pop 7/2/19 unit in warranty!Unit needs wash motor assy. 2ct. W11085683 motor.; ordrng 1 W11085683 (pump&motor)
Clayton G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Pop 1/2/19 in warranty. 4-36-12-1W11305297 controlW11087376 pump and motorUnit has fault failures for both wash motor and control2ct; ordrng 1 () and 1 W11087376 (pump&motor)
Felipe T.
RANGE WHIRLPOOL MGR6875ADS Repaired wiring to center burner ignitor
Darren S.
OVEN WHIRLPOOL WOS97ES0ES00 As per customer.. oven has irregular smell .. and smokey ... ran bake cycle .. normal operation .. fans good .. venting properly .. no error codes ... customer instruct..
Arden D.
REFRIGERATOR WHIRLPOOL KSRS25FGWH02 "AD. Checked unit, found faulty valve and housing. Customer decided not to repair. Collected $122.57 via ccd."
Trevor B.
WASHER MAYTAG MVWC565FW1 TB- Unit needs replacement capacitor. Rescheduled 4/15.; ordrng 1 W11158831 (CAPACITOR )
Arden D.
DISHWASHER WHIRLPOOL JDB3200AWS4 "AD. Replaced defective overfill Assy, gaskets and nut. Unit tested ok. Collected $236.45 via ccd."
Kenny G.
DISHWASHER KITCHENAID KDFE104DSS0 Found loose connection at power box underneath unit. Corrected issue. Tested ok
Arden D.
REFRIG WHIRLPOOL JBL2088WEM0 AD. Unit extremely risky and difficult to remove in order to replace tube. Customer decided not force and will contact office when unit is removed.
Robert D.
WASHER WHIRLPOOL WTW7800XW0 Agitator became loose again. Unit is not spinning properly either. Unit will need new outer tub and basket assm. 2 men with 2 job count on return. ; ordrng 1 W10193886 (OUTER TUB) and 1 W10310957 (BASKET) and 1 W11252784 (WASHPLATE ) and 2 WP8533928 (SCREW)s and 1 WPW10222008 (FILTER CAP)
Darren S.
REFRIGERATOR KITCHENAID KRFC302ESS00 Install parts.. vacuum system..
Paul T.
WASHER WHIRLPOOL WTW5000DW0 "Apt#7G checked over unit,found control not working properly, drain pump is turning on and off every couple of seconds.; ordrng 1 W10634026 (CONTROL ) and 1 WPW10581874 (PUMP)"
Paul T.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Checked unit, found freezer door leakein air out of top right corner between plastic trim and stainless panel. Door would need to be replaced. When fan is running, air can be felt blowing out of front corner of door.; ordrng 1 LW10858419 (FREEZER DOOR)"
Gerry Q.
RAN GS 30 COMM JENN-AIR JGRP430WP02 Control board replaced tested ok
Darren S.
DISHWASHER JENN AIR JDB3600AWP5 Found steam clean lite flashing ... unable to run diagnostics... ; ordrng 1 WPW10275464 (TOUCH PAD)
Jason T.
REFRIG/FREEZER MAYTAG MRT118FFFH01 "Made checks” instructed customer about temperatures in the garage, units ok..."
Elmer A.
WASHER WHIRLPOOL n/a Unclogged drain pump checked operation ok.
Clayton G.
OVEN MAYTAG MEW7530AS01 Replaced listed parts. Unit tests ok.standard labor 061900
Kenny G.
OVEN WHIRLPOOL WFG525S0HW Installed both parts job completed unit working.
Jerel L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found too much buildup in ice bucket, restricting dispensing of ice. Defrosted ice bucket, unit checked ok"
Trevor B.
RANGE MAYTAG MGT8885XS01 TB- Replaced outer door panel. Tests good.
Paul T.
DISHWASHER WHIRLPOOL WDT780SAEM1 "Installed all parts on unit, tested and all test and check ok"
Marc C.
DISHWASHER KITCHENAID KDFE104DSS1 Tested unit found wash motor seized ; ordrng 1 WPW10605057 (pump and motor assy) and 1 WPW10705575 (sensor)
Paul T.
MICROWAVE WHIRLPOOL WMH31017HS2 "Checked unit, found loose connection to touchpad causing no buttons to work. Reseated harness and all test and check ok. Job Cmpltd"
Omar S.
WASHER WHIRLPOOL WTW7000DW3 F7E0 losing power bad power outlet need a electrician to fix the outlet..
Kenny G.
RANGE WHIRLPOOL COULD NOT RETRIEVE Cell : 716-907-1108 mike —- change number on file to this one. Range caught on fire when customer attempted to preheat and use bake option. Took photos of the interior and rear of unit where fire flames were evident and black suit marks present. Fire department was called to put out fire. Model and serial tag was burned up during fire and can not be retrieved from unit. Took pictures of tag also. Could not determine cause of fire. Evidence did not show it was a food flare up. Reported to whirlpool Saftey department : operator name : Kent file number 7724582325
Kenny G.
DISHWASHER WHIRLPOOL WDT720PADM1 Reset main control and cleared codes for heating to work. Tested heater. Passed.
Kenny G.
RANGE - ELECTRIC KITCHENAID KSEG700ESS Checked and found bad fan blower... ordering new. Stove is glued in place. Cannot repair unless made accessible by customer. ; ordrng 1 W11107275 (fan-blwr)
Enerve B.
RANGE JENN AIR JGS8850BDW "Founded the failure of the parts listed below,will order.; ordrng 1 WP74011647 (SW HARNESS L/T) and 1 WP74011648 (SW HARNESS R/T)"
Enerve B.
REFRIGERATOR KITCHENAID KRFF507ESS01 Founded the failure of the ice maker fill tube by the valve.Re installed the I/m fill tube.
Damion M.
MICROWAVE WHIRLPOOL WMH31017FS0 Check micro wave and found faulty door interlock assembly I installed new and check left unit working has design....
Karl G.
REFRIGERATOR MAYTAG MFX2876DRM02 Kg 4/11 checked unit found evaporator in fresh food section frosted over blocking airflow to ice maker and fresh food. Needs new evap cover and control assm. Unit has to be defrosted 2 CC; ordrng 1 W10612142 (adapter) and 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 W11188493 (EVAP COVER)
Michael I.
WASHER MAYTAG MVWX700XL2 Replaced cam From ts. Check ok. ; used 1 W10721967 (CAM) from stock
Damion M.
RANGE MAYTAG MGR6600FZ1 Check range and found customer was leaving the burner knob on lite after the stove is ignitor ... I check instruct cus about usage left unit working has design....
Felipe T.
RANGE WHIRLPOOL WFG320M0BW Unit is a Samsung product mod#NX58F5500SS/a serial # J1997DHA04997a
Lewis G.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Reference # 7724600153...part # needed W11159728 (2) Andrew phone # 1-973-270-5820 from A & D appliance where customers purchased The refrigerator came over to view and see what the issue was the problem is that the returns left and right side or blowing cold air into the fresh food compartment lower drawer freezing everything that’s inside and the shelf above all the food on the shelf above as well call tech line who referred this point number which should fix the issue.....ordered 2 for truck.; ordrng 4 W11159728 (VENT AIR DEFLECTOR FREEZER COMPARTMENT)s
Keyel H.
REFRIGERATOR WHIRLPOOL MRT711SMFZ00 Unit have a big gap located above right side grill on cavity call tech line unit cannot be repaired SR# 7724601479.
Lewis G.
WASHER MAYTAG MVWC416FW1 Agitator barrel broke off of the top part of the agitator; ordrng 1 W10680220 (BARREL AGITATOR)
Keyel H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Noise was coming from water valve energizing turn ice maker off.
Wayne D.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Cleaned condenser coil
Stoyan S.
RANGE JENN-AIR JGS8750ADS Ck range need new clock with harness Part is NLACustomer refuse to pay service chargeSend bill for $122.57
Kenny G.
MICROWAVE IKEA IMH205DS0 Found defective interlock switches. Replaced with stock part ; used 1 W11244494 (INTERLOCK) from stock
Stoyan S.
OVEN JENN-AIR JJW2830DS01 Replace defective cntrl panel Customer has part
Lewis G.
REFRIG/FREEZER MAYTAG MSD2572VES02 Unit had drain clog causing water to leak to the front of the freezer compartment door/ unclogged with the steamer and also leak tube in the back unclogged poured hot water draining as should unit is repaired also checked icemaker everything working as it should
Frank G.
WASHER MAYTAG MVWB850YW1 Needs tub job with motor2 men 2 count...unit in plastic tub; ordrng 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 W10820039 (hub) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)
Jerel L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found E2 error code on test 56. Performed test 57 and found icemaker operational. Hard restart on fridge to remove error code. If problem persist will go forward with repairs on icemaker. Instruct issues with water source, advised unit has automatic bypass. Remove filter and observe ice production. Unit checked ok at this moment. SR # 7724599348"
Tim S.
N/A N/A KUDPO2CRBL2 Replaced defective motor pump wash arms heater
Aris S.
WASHER MAYTAG MVWC565FW1 Need parts; ordrng 1 W11162438 (CONTROL ) and 1 W11307244 (LACH)
Robert D.
DISHWASHER WHIRLPOOL WDF540PADM2 Replaced sump. Checked operations and everything test ok. No further issue.
Roberto C.
LAUNDRY WHIRLPOOL WTW8000DW5 Replace valve / run test ok
Clayton G.
N/A N/A KRFF707ESS00 Unit needs ice maker.W10846539WPW10764668 Ice maker; ordrng 1 W10846539 (evaporator fan blade) and 1 WPW10764668 (ice maker)
Jason T.
REFRIG/FREEZER KITCHEN AID KFIV29PCMS00 "Replaced evaporator fan motor, cover assembly & thermistor...; used 1 WPW10277799 (HARNS-WIRE) from stock"
Sam C.
REFRIG/FREEZER KITCHENAID KRFC300ESS01 "Found water line frozen,defrosted water line adjusted temperature settings cycle check ice maker and water dispenser"
Kenny G.
DRYER WHIRLPOOL CAE2745FQ0 Recall we were already here 3/11 already payed service fee and labor and part on last job ticket 767954 ——— 4/11 : found no codes stored in unit. Working as designed. Ran calibration test and all passed. No issues found. Reset control and advised customer to try again. ; O-emld tckt
Aris S.
WASHER WHIRLPOOL MVWB725BW0 "Unit is working normal at present time. Problem was unbalanced load,"
Aris S.
WASHER WHIRLPOOL CAE2745FQ0 "Run unit several times, is working normal, but if problem continues then need to send the coin operator"
Michael I.
WASHER WHIRLPOOL WFW9750WL01 Needs tub job. Estimate declined.
Eric S.
DRYER WHIRLPOOL WGD8620HW0 Tested unit it is working as designed no error codes
Eric S.
WASHER/DRYER WHIRLPOOL MHW8200FW0 Found nozzle clogged up / cleaned nozzle and ran diagnostic./ no codes Advised customer on operation
Clayton G.
REFRIG/FREEZER WHIRLPOOL WRX735SDHV00 Customer has drawers out of unit. The shelves belong to a different unit. This unit tests ok. Pop ok 4/9/19. Adjust shelves for customer. 114 Ridgeview way mt Arlington
Chris H.
REFRIG/FREEZER JENN AIR JUD24FCERS00 "CH - drip pan is overflowing due to evap severely frosting over and then going into defrost, producing a large volume of water. Unit needs new evap fan x2 {W10854409}, thermistor {W11238391}, thermistor {W10772917}, harness {W10772918}, extra time on return; ordrng 1 W10772917 (THERMISTOR) and 1 W10772918 (HARNESS) and 2 W10854409 (VAP FAN)s and 1 W11238391 (THERMISTOR)"
Paul D.
WASHER MAYTAG MVWC565FW1 Checked unit found washer didn’t stop draining reset micro tested ok
Adrian R.
WSH/DRY LND CTR WHIRLPOOL n/a Check and found that washer needs the central control board and the actuator. ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11305797 (CONTROL UNIT )
Kenly S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 check and nothing defective is the unit but the customer needs hot water for the D / W
Paul D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit found door dropping down . Tech made spring tighter so customer is happy with door as it’s opens
Aris S.
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 "Check the temperature, the compressor, fan motor, the t-stat, unit is working normal at present time"
Jerel L.
REFRIG/FREEZER JENN AIR KSSC48QVS02 Called techline. Found smart valve at fault. Ordering valve. Instruct cus to find water shut off to house due to T OFF IS located behind refrigerator. SR#7724597797 per lisa covering control board with S61361 collect 150.90 on return visit. ; ordrng 1 W10757851 (EMITTER BOARD) and 2 WPA3073101 (bulb-light)s and 1 WPW10159842 (WATER VALVE)
Marc C.
DRYER WHIRLPOOL WGD4815EW2 Tested unit found worn belt and idler pulley replaced belt idler and rollers tested unit ok; used 1 4392065 (Repair Kit) from stock
Marc C.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Inspected unit found odor smells like new plastic smell i removed evaperator cover in freezer unit has full frost pattern i called tech line talked to kevin file # 7724602365 he said customer can use baking soda and water past to rub down liner with to remove smell not electrical odor
Vincent D.
RANGE - GAS KITCHENAID KSGG700ESS1 "Vd unit needs spark module(W10860916) ignighter (WPW10324262) ; ordrng 1 W10860916 (SPARK MODULE ) and 1 WPW10324262 (IGNIGHTER ), states that autho needed"
Vincent D.
RANGE WHIRLPOOL KDRS467VSS05 Vd found unit with a f6e1 called tech line was advised unit needs control (W10852104) resc cust Sr # 7724597020; ordrng 1 W10852104 (CONTROL )
Arden D.
WASHER WHIRLPOOL WTW5000DW1 "AD. Checked unit, found miscommunication between shifter and control. Recalibrated and ran diagnostics. Unit functioned within designed operation."
Tyler S.
M/W OTR WHIRLPOOL WMH32519HZ1 Found all functions working properly. Verified auto fan works when unit gets hot.
Aris S.
REFRIGERATOR WHIRLPOOL ET21DKXDW04 "Check the temperature is ok, ajusted the temperature control. ( no part needed)"
Arden D.
RANGE MAYTAG MER6600FZ2 "AD. Checked unit, found faulty polarity at supply outlet. Advised customer to have electrician check outlet. Unit ok."
Trevor B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 TB- Adjusted and lubricated door hinge. . No other issues found at this time.
George T.
RANGE WHIRLPOOL WFE515S0ES0 Was able to get a failure code while in diagnostics..but never came on while testing..tried self clean at a high setting..also had all four elements on at the highest setting..electric stove was performing perfectly..even persons at home agreed...adviced customer heavy stains could possibly not all burn off while in selfclean mode.
Wayne L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Check unit instruct customer to get jet dry,unit working fine"
Paul D.
WASHER MAYTAG MHWE5000VW11 Checked unit found bad pump replaced tested ok ; used 1 280187 (pump) from stock
Trevor B.
WASHER MAYTAG MVWB850YW0 TB- Customer had audio recording of unit in spin cycle with 4 mins left. Customer states that unit was excessively loud. Inspected rotor mounting bolt and drive hub. No issues found. Set unit to spin at 1000 rpm with drain pump on in manual diagnostics and found no abnormal sounds. Unit has no part failure and is not exhibiting any operational issues at this time.
Vincent D.
DRYER MAYTAG MEDC465HW0 Vd found catch and latch not locking properly adjusted both a little tested unit ran to specs
Eric P.
WASHER WHIRLPOOL WFW9290FW0 "Ep-unit had F0E1(remove load), F3E1(water level), F5E2(door lock), F9E1(long drain) error codes and wouldnt start diagnostics or cycle. Found wire disconnected from door lock, re-installed and ran diagnostics. Rechecked for codes-clear. Advised 2 clean washer cycles, 1 WATER ONLY, 1 with affresh"