Service History 320

Near New York, NY 10035
Eddy P.
Job Details: 05/31/2019
WSH FRT/LOAD WHIRLPOOL WFW95HEDW0 Drain line is backing up went too much water overcomes the drain line unit is fine extra customer must get a plumber
Near New York, NY 10029
Eddy P.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW4915EW2 Recalibrated washer. Ran test unit is working fine. Stuck on drain cycle
Near Lavallette, NJ 08735
Tyler S
Job Details: 05/31/2019
REFRIG WHIRLPOOL KFCS22EVWH5 "Ordering new damper, loud. ; ordrng 1 WPW10594329 (CONTROL)"
Near New York, NY 10029
Eddy P.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW5000DW2 Washer is working fine. Instruct customer about loads and cycles selections. Water levels are ok
Near New York, NY 10024
Eddy P.
Job Details: 05/31/2019
LAUNDRY WHIRLPOOL WTW7300DW1 "Spin option was de selected, not spinning out cloths instruct customer of isssue also beed to replace kinked drain hose"
Near Brick Township, NJ 08724
Tyler S
Job Details: 05/31/2019
WASHER MAYTAG MVWB850YW1 Bad bearing. Ordering outer tub and drive shaft assembly with bearings. Two men with extra time. ; ordrng 1 W10381078 (SHAFT ASM - TUB AND BEAR)
Near New York, NY 10023
Eddy P.
Job Details: 05/31/2019
DRYER WHIRLPOOL WED5000DW2 Unit is working fine. But customer needs to vent the dryer to a bucket with water in Oder for dryer to work properly
Near New York, NY 10031
Eddy P.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW4800XQ4 Unit sounds good. Could not find any issues. Washer is working properly
Near Brooklyn, NY 11230
Damion M.
Job Details: 05/31/2019
DRYER MAYTAG MGD6630HW0 "Check dryer and found the G.F.I out let that customer has unit plug into not working , I plug elsewhere instruct customer to have that out let fix let unit working has design..."
Near Mantoloking, NJ 08738
Matt S.
Job Details: 05/31/2019
REFRIG/FREEZER KITCHEN AID KSC24C8EYY02 New fc door installed. Allow 2-4hrs for ice production. Collected labor 238.84 cc
Near Brick Township, NJ 08724
Matt S.
Job Details: 05/31/2019
REFRIG/FREEZER WHIRLPOOL GB2FHDXWS04 Deiced the fc and Installed a new drain tube. Collected trip 114.95 part 30.98 labor 135.00 total w/tax 299.54. Cc. ; used 1 W10619951 (grommet) from stock
Near Lakewood Township, NJ 08701
Matt S.
Job Details: 05/31/2019
WASHER WHIRLPOOL WGT2047HW0 Apt 2201 found the connector for the inlet valve not connected. Corrected and tested. Working properly.
Near Lakewood Township, NJ 08701
Matt S.
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KBFS25EWMS10 KKD6XKDDL1 auth.Has a low charge. Needs a dye drier and system charge. We were sent for a second opinion the customer told me. Mr appliance was here previously and told the customer it was unrepairable and left. Customer said it worked for a day after they left. Prior sealed system work has been done. Spoke with Diane in our office and she reiterated we do not work on units a previous company had already serviced. Made a report to techline as a low charge. SR#7724975442
Near The Bronx, NY 10461
Vlad C.
Job Details: 05/31/2019
WASHER WHIRLPOOL GHW9150PW1 "Needs parts... Customer, Please 1st call if possible...; ordrng 1 280187 (PUMP-WATER) and 1 WP285655 (Hose Clamp)"
Near Jackson Township, NJ 08527
Matt S.
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KRBR102ESS00 Installed new humidity controls. Working properly.
Near Queens, NY 11385
Darren S.
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW92HEFU0 As per customer.. not cleaning the clothes at the end of cycle ... no error codes ... ran diagnostics ... customer instruct..
Near Queens, NY 11385
Darren S.
Job Details: 05/31/2019
WASHER MAYTAG MVWB835DC4 Error codes F2e1 ..f0e3 .. ran diagnostics.. cust instruct..
Near The Bronx, NY 10461
Derrell D.
Job Details: 05/31/2019
WSH FRT/LOAD WHIRLPOOL WFW9250WW02 Installed parts test unit working properly
Near Brick Township, NJ 08723
Matt S.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW4955HW Ordering a new splutch and guard. W10721967 WPW10550173. Get mdl photo on return.; ordrng 1 W10721967 (drive pulley) and 1 WPW10550173
Near The Bronx, NY 10464
Derrell D.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW8000DW2 Installed drain pump test unit working properly no other faults found
Near Franklin Lakes, NJ 07417
Tim S
Job Details: 05/31/2019
REFRIG/FREEZER GLADIATOR GARF19XXVK02 Needs cold control. Part no longer made. Working Irratic. Drain is frozen do to faulty control causing Drain to freeze & clogged air way to fresh food section Making it warm
Near Pompton Lakes, NJ 07442
Tim S
Job Details: 05/31/2019
WASHER AMANA NTW4516FW3 Replaced defective valve ; used 1 W10683603 (VALVE) from stock
Near Paterson, NJ 07502
Tim S
Job Details: 05/31/2019
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 Replaced defective fresh food gasketsAllow 24 hours to get softer
Near Ocean Township, NJ 07712
Chris H.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 CH - installed new fc door - tests good.
Near Eatontown, NJ 07724
Chris H.
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "CH - customer complaint of unit not draining. Unit is in a rental property and was only used once since installation. Found drain line connected to garbage disposal with knockout not taken out. Large amount of corrosion around rim of disposal connection to sink. Reinstalled drain line to second sink drain to correct. Tested unit - fills, circulates, and drains normally. No other functional issues found at this time"
Near Montville, NJ 07082
Gerry Q
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Elder woman cant see cycles correctly unit tested ok tech place blue dots on buttons to help customer identify sequence
Near Denville, NJ 07834
Gerry Q
Job Details: 05/31/2019
MICROWAVE JENN-AIR JMC3415ES0 Unit tested ok on convection mode
Near Glen Rock, NJ 07452
Stoyan S
Job Details: 05/31/2019
DISHWASHER JENN-AIR JDB9000CWS2 Not able to verify customer complaints Ck DW for visible burning marks not found Run diagnostics on the unit find 8:1 error code ck drain pump clean Ck house under sink is clean Fill and drain unit works as designed
Near Glen Rock, NJ 07452
Stoyan S
Job Details: 05/31/2019
DISHWASHER KITCHENAID KDTM354DSS4 Adjuster out of tracks re install all op ok
Near Queens, NY 11360
Kenny G
Job Details: 05/31/2019
DRYER WHIRLPOOL WGD92HEFC0 Found inner door assy seal came off due to warp in door. Will order inner door assy. ; ordrng 1 W11188529 (door)
Near Hazlet, NJ 07730
Vincent D
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WFG320M0BS0 Vd unit needed ignitor (12400035) installed part tested unit ran to specs ; used 1 12400035 (igniter) from stock
Near Sandyston, NJ 07826
Stan F
Job Details: 05/31/2019
DISHWASHER MAYTAG MDB7749SBW0 Last panel defective installed new panel tested ok.
Near Staten Island, NY 10303
Wayne D
Job Details: 05/31/2019
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 Reschedule customer water pressure gauge needed; saved tckt
Near Brooklyn, NY 11207
Peter B.
Job Details: 05/31/2019
WASHER WHIRLPOOL PAV5158AWW "Check unit noise is coming from gearcase internally.declined payment for gearcase ,will call whirlpool"
Near New York, NY 10023
Clem S.
Job Details: 05/31/2019
DISHWASHER KITCHENAID KUDD01DPPA1 Found water supply off . Turn on water test good . Also broken trim . Customer will replaced part 8194089
Near Township of Washington, NJ 07676
Stoyan S
Job Details: 05/31/2019
COOKTOP WHIRLPOOL WFE710H0AS0 Bad infinity switches order new; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)
Near Staten Island, NY 10305
Wayne D
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXW02 "Glitch in control, reset unit, unit came on and started cooling, checked all components all ok at this time"
Near Brooklyn, NY 11223
Wayne D
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL KBFN506EBS01 Installed all parts
Near Brooklyn, NY 11209
Wayne D
Job Details: 05/31/2019
REFRIG/FREEZER KITCHEN AID KUDF204EPA00 "Sr# 7724977368 frost on back wall door may have been left open, adjusted unit"
Near New York, NY 10017
Clem S.
Job Details: 05/31/2019
DRYER EL MAYTAG MEDC215EW1 NH 10:20 took pic ; saved tckt
Near Lambertville, NJ 08530
Moses D
Job Details: 05/31/2019
RANGE WHIRLPOOL WFG550S0HW0 Replaced manifold panel. Tested ok. Use Authorization # WK9BE00APL1
Near Lodi, NJ 07644
Elmer A.
Job Details: 05/31/2019
DRYER WHIRLPOOL WFW5620HW0 Installed thermistor checked operation ok.
Near Wood-Ridge, NJ 07075
Elmer A.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW5000DW0 Installed hub checked operation ok.
Near Wayne, NJ 07470
Elmer A.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW4955HW1 Recalabrate checked operation ok.
Near Lodi, NJ 07644
Lewis G.
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW5620HW0 helper / Port that states other was A duplicate part number part not in Bin
Near New York, NY 10027
Eddy P.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW5800BW0 Replaced lid latch unit is working fine now
Near New York, NY 10040
Edwin M.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW4955HW1 Unit was not getting enough water pressure
Near Queens, NY 11385
Peter B.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW4616FW2 "Check unit found no stored codes,recalibrate tested functions fine ."
Near Paterson, NJ 07504
Elmer A.
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW94HEAW0 Cracked pump.; ordrng 1 WPW10515401 (pump-water)
Near Queens, NY 11385
Peter B.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW8000DW5 "Check unit recalibrate tested customer not using clean cycle,instructed and sort clothes properly."
Near Caldwell, NJ 07006
Elmer A.
Job Details: 05/31/2019
DRYER MAYTAG MGDC200XW2 Damaged timer & switch.; ordrng 1 W11043385 (timer) and 1 WP3404233 (switch-pts)
Near The Bronx, NY 10458
Vlad C.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Repaired/Secured freezer door hinge. Inspected for proper function. Working fine now.
Near The Bronx, NY 10468
Vlad C.
Job Details: 05/31/2019
WSH FRT/LOAD WHIRLPOOL n/a Repaired/Secured rear tub assy. Inspected for proper function. Working fine now.
Near The Bronx, NY 10471
Vlad C.
Job Details: 05/31/2019
WASHER MAYTAG MGDB765FW0 Parts inst. Inspected for proper function. Working fine now.
Near Atlantic Highlands, NJ 07716
Eric P.
Job Details: 05/31/2019
LAUNDRY WHIRLPOOL WTW7000DW4 "Ep-u it had F0E3( overload) error-cleared. Cleared debris from drain pump. Ran diagnostics and calibration. Corrected drain issue-syphon lock allowing water back into unit. Ran diagnostics a second time, draining properly. Explained proper loading and use extra rinse cycle"
Near Elizabeth, NJ 07201
Arden D.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW4855HW1 "AD. Checked unit, found incorrect routing of drain hose (siphoning back). Advised customer to reroute drain with high loop at rear of washer before going down into drain. Unit ok."
Near The Bronx, NY 10475
Marc M
Job Details: 05/31/2019
RANGE WHIRLPOOL WFG505M0BS3 Unit inspected cx instructed and explained to cx must have gas connected in order to check unit cx will contact plumber to reconnect gas then call back.cx instructed.unit tagged by Con ed and fdny.; saved tckt
Near Lyndhurst, NJ 07071
Arden D.
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDF520PADM "AD. Checked unit, found top rack manifold in wrong position. Repositioned manifold correctly. Unit tested ok."
Near Glen Ridge, NJ 07028
Arden D.
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "AD. Checked unit, ran diagnostics. Unit functioned within designed operation. Advised customer to use rinse aid. Unit ok."
Near Verona, NJ 07044
Arden D.
Job Details: 05/31/2019
REFRIG/FREEZER WHIRLPOOL WRF767SDEM00 AD. Replaced defective icemaker. Unit ok.
Near Millburn, NJ 07041
Arden D.
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL KUDE40FXSP "AD. Checked unit, found loose connection. Reconnected connections on control securely. Ran diagnostics, unit tested ok. Collected $122.57 via heck#1253."
Near West Orange, NJ 07052
Arden D.
Job Details: 05/31/2019
WASHER MAYTAG MVWB835DW1 "AD. Checked unit, found over sud and off balance errors. Recalibrated and ran diagnostics. Unit tested ok. Advised customer on load and cycle selection. Collected $122.57. Ian he k#3503."
Near Belleville, NJ 07109
Arden D.
Job Details: 05/31/2019
OVEN WHIRLPOOL WFG320M0BS "AD. Checked unit, found faulty outer door. Ordering parts.; ordrng 1 W10481433 (NAMEPLATE ) and 1 W11051158 (OUTER DOOR )"
Near Glen Ridge, NJ 07028
Arden D.
Job Details: 05/31/2019
REFRIG/FREEZER WHIRLPOOL KBBL206ESS01 "AD. Checked unit, found faulty freezer switch and LED. Ordering parts.; ordrng 1 W10565415 (SWITCH ) and 1 W10843339 (LED)"
Near Barnegat Township, NJ 08005
Marc C
Job Details: 05/31/2019
OVEN WHIRLPOOL GBD277PDT09 Installed control panel tested unit ok. No balance due paid 200.00 last visit out by cc
Near Princeton, NJ 08540
Robert D
Job Details: 05/31/2019
KITCHEN MAYTAG MDB4949SDM3 Replaced sump. No further issue. Everything test ok.
Near Montclair, NJ 07043
Arden D.
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW94HEAW0 "AD. Checked unit, found faulty lock Assy and control. Ordering parts. Collected $122.57 via ccd.; ordrng 1 W10422889 (CONTROL ) and 1 WP8183270 (LOCK )"
Near Atlantic Highlands, NJ 07716
Eric P.
Job Details: 05/31/2019
LAUNDRY WHIRLPOOL WTW7000DW4 Ep-see notes in file 784886
Near Queens, NY 11357
Kenny G
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed valve. Tested ok.
Near Princeton, NJ 08540
Robert D
Job Details: 05/31/2019
DISHWASHER KITCHENAID KDTE104ESS1 Replaced lower rack roller assm. No further issue.
Near Union, NJ 07083
Arden D.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "AD. Checked unit, found faulty compressor. Ordering parts.; ordrng 1 W10843121 (DRIER ) and 1 WPW10507886 (COMPRESSOR )"
Near Sayreville, NJ 08872
Dennis B
Job Details: 05/31/2019
MICROWAVE WHIRLPOOL WMH73521CS Db upper cam was out of position and stuck freed cam tests unit unit ran to specs
Near Edison, NJ 08817
Jason T
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced compressor & evaporator & UV drier & valve, vacuum and regas... add this part # W1116006 refrigerator evaporator to invoice..."
Near New York, NY 10033
Edwin M.
Job Details: 05/31/2019
WASHER MAYTAG MVWX655DW1 Drain line was too low
Near Monmouth Beach, NJ 07750
Eric P.
Job Details: 05/31/2019
WASHER MAYTAG MHW6000XW2 "Ep-Installed new valve, tested unit for leak and operation. Ran diagnostics to completion, filling properly without hum. Collected balance $183.82"
Near Hazlet, NJ 07730
Vincent D
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Vd tested unit found no issues at this time unit running to specs
Near Lacey Township, NJ 08734
Marc C
Job Details: 05/31/2019
WALL OVEN COMBO WHIRLPOOL WOC54EC0HS01 Tested unit stuck relay on main board bake and some keys on control panel not responding ; ordrng 1 W11261167 (MAIN BOARD) and 1 W11297728 (CONTROL PANEL. SS)
Near Manalapan Township, NJ 07726
Vincent D
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL GB9FHDXWQ04 Vd found ice maker fingers dozen in place freed ran unit found water valve not opening unit needs ice maker (W10884390 ) 95water valve (WPW10498976)75 trip 114.95 labor 135 tax total 447.77 cust declined at this time collected trip 122.57by cc #
Near New York, NY 10069
Clem S.
Job Details: 05/31/2019
REF BOT/MT 20CF KITCHEN-AID n/a "Replaced defective parts ,test good"
Near The Bronx, NY 10453
Marc M
Job Details: 05/31/2019
RAN GS 30 SC KITCHEN-AID KGRS505XSS "Unit tested & checked valves failed replaced both valves and tested ok unit ops well.tested for leaks no leaks detected.; used 1 W10206288, and 1 WPW10206288 from stock"
Near South Brunswick Township, NJ 08852
Robert D
Job Details: 05/31/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIHW01 Made report to techline SR#7724972025. There is no issue here. Cust is upset with design of ice bin being in door. I watched him try and open and close it incorrectly. He wants a new unit with a different design. Ice bin opens and closes as intended with no issue. There is no ice clumping up. As per techline i directed cust to customer service.
Near Stanhope, NJ 07874
Frank G.
Job Details: 05/31/2019
DRYER WHIRLPOOL WED6620HC0 Replaced control panel (UI)...and checked
Near West Long Branch, NJ 07764
Eric P.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL ABB1924DEW Ep-customers concern was freezing products in crisper drawers and frost on freezer tracks. Checked both R/C and F/C door gaskets. Metered temps in R/C of 40° bottom shelf. Confirmed damper function. Advised to keep larger items from in front of damper housing to allow proper airflow. Machine functions as designed
Near New York, NY 10069
Clem S.
Job Details: 05/31/2019
OVEN KITCHEN AID KGSC308LSS0 "Repair Loose wire bake neutral wire connection to valve ,test good"
Near New York, NY 10023
Clem S.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW03 "Replaced part and remove packaging from back of compressor ,test okay"
Near Oceanport, NJ 07757
Eric P.
Job Details: 05/31/2019
RANGE WHIRLPOOL KSGG700EWH0 "Ep-checked for faults-clear, ran diagnostics and no faults. Tested bake @ 350°-reached temp, cycled properly first time, second cycle had ignition and shut off attempting two additional times without ignition. Ordering (1) W10833885 sensor; ordrng 1 EXTRATIME and 1 W10833885 (SENSOR)"
Near New York, NY 10023
Clem S.
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDF518SAFM00 "Replaced loos drain pump wire connection on control board ,test okay"
Near New York, NY 10011
Clem S.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL KRFF302ESS01 "Loose shelf support . Tighten loose support ,test okay"
Near Queens, NY 11432
George T
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRT104TFDB00 1-718-297-8342.call this number before going .not cooling at all..cooling system completely down..will need sealed system repair.3 count on return needed.; ordrng 1 WPW10507886 (compressor)
Near Lacey Township, NJ 08731
Marc C
Job Details: 05/31/2019
DRYER AMANA NGD4655EW0 Tested unit found rollers and belt worn out replaced maintenance repair kit tested unit ok; used 1 4392065 (Repair Kit) from stock
Near Branchburg, NJ 08876
Moses D
Job Details: 05/31/2019
RANGE JENN-AIR JGCP436WP02 "Made checks unit working at this time customer can not duplicate issue, told customer to video the issue if it happens again. Tested ok"
Near New York, NY 10036
Adrian R.
Job Details: 05/31/2019
COMPACTOR WHIRLPOOL KYTS505EPA0 Replace all parts leave working properly.
Near Toms River, NJ 08753
Trevor B
Job Details: 05/31/2019
REFRIG/FREEZER WHIRLPOOL WRS312SNHM00 TB- Food product temperatures in both sections were exactly where they should be (0* in freezer; 38* in fresh food). Customer had minimal condensation around f/f air damper due to cooling temps set to coldest. Adjusted f/f cooling temps to recommended and advised customer that condensation may form around damper if house is excessively humid. No functional issues found.
Near New York, NY 10019
Clem S.
Job Details: 05/31/2019
DRYER EL WHIRLPOOL WED7500VWO Preorder switch . Need COI ; ordrng 1 WP8182395 (switch-pb) and 1 WP818253 (SWITCH)
Near Spring Lake, NJ 07762
Chris H.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRF989SDAH00 "CH - installed parts, tests go d. Customer paid balance of $278.12 by check# 5121"
Near New York, NY 10039
Edwin M.
Job Details: 05/31/2019
WSH FRT/LOAD WHIRLPOOL n/a Unit appears to be leaking from drain pump. Possible leak in bellow. Could not check properly. Cust complained about low water. Found hot water off. Hot water valve was leaking as soon as it was turned on. Cust must have plumbing valve replaced ..washer on pedestals 2cnt; ordrng 1 W10192976 (hose) and 1 W10192988 (pump-water) and 1 W10193056 (bellow)
Near Parsippany-Troy Hills, NJ 07054
Gerry Q
Job Details: 05/31/2019
OVEN WHIRLPOOL KOSE500ESS03 New frame installed customer noticed a very very small line she thinks that it will start again soon
Near Livingston, NJ 07039
Gerry Q
Job Details: 05/31/2019
COOKTOP JENN-AIR JGCP430ADP Air lowering flame when bottom cabinet door is opened or closed unit flame goes off and re ignite customer will cover cabinet with a platform to avoid air goes thru the inside will call back if problem continues
Near Edgewater, NJ 07020
Felipe T.
Job Details: 05/31/2019
RANGE KITCHENAID KDRP407HSS2 Tenant cell 917-828-1823. Ordered door hinges ; ordrng 2 WP4455526 (hinge-door)s
Near Queens, NY 11367
Kenny G
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW01 Installed parts. Tested ok