Near Red Bank, New Jersey 07701
Brian H.
Job Details:
01/23/2019
REFRIG/FREEZER KITCHENAID KFFS20EYMS02
"Replaced parts, working ok. Order additional part.Door sustained structural damage from riding on faulty cams for an extended period of time (see photo)Door should be replaced W10413519.; ordrng 1 W10413519. (RH DOOR)"
Near North Brunswick Township, New Jersey 08902
Jason T
Job Details:
01/23/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05
"Repaired deli drawer frame assembly, tested ok..."
Near Monroe Township, New Jersey 08831
Robert D
Job Details:
01/23/2019
DISHWASHER JENN-AIR JDTSS246GP0
Replaced dish rack assm. No further issue.
Near Neptune City, New Jersey 07753
Chris H.
Job Details:
01/23/2019
LAUNDRY MAYTAG MVWX655DW1
CH - customer found unit stuck in fill/wash led illuminated with lid unlocked. Customer unplugged unit - plugged it in upon arrival and unit resumed fill beyond normal water level for an empty basket. Canceled out and drained unit. No error codes found. Pressure hose tests good. Lid lock tests good. Ran through diagnostics - no faults. Problem is intermittent and reoccurring. Unit needs new control {W11116592}; ordrng 1 W11116592 (CONTROL)
Near Bronx, New York 10466
Michael I.
Job Details:
01/23/2019
WASHER WHIRLPOOL WTW4800BQ1
Leaking from standpipe. Drain plumbing is too slow. Machine functions as designed
Near Oceanport, New Jersey 07757
Chris H.
Job Details:
01/23/2019
DISHWASHER KITCHENAID KDTE334GPS0
"CH - unit has broken upper rack rails, consistent w sp# W11296667. Unit needs new track {W11259785}, track {W11259786}; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK)"
Near Holmdel, New Jersey 07733
Brian H.
Job Details:
01/23/2019
72" BM JENN-AIR JFC2290REP00
Replaced parts Working ok
Near Bronx, New York 10465
Michael I.
Job Details:
01/23/2019
WSH FRT/LOAD MAYTAG MHW6000AG0
Unit functions as designed. No issues found. Instructed on cycle selection and clean washer setting.
Near Woodbridge Township, New Jersey 07067
Roberto C
Job Details:
01/23/2019
DRYER MAYTAG MED5500FW0
Dead dryer needs controls customer must call pc richards to send us a work order ..; ordrng 1 W10875487 (cntrl-elec) and 1 W10916688 (panel-cntl)
Near Mamaroneck, New York 10543
Michael I.
Job Details:
01/23/2019
WASHER WHIRLPOOL WFW94HEAW0
Faulty drain pump. Difficult spot. ; ordrng 1 WPW10515401 (PUMP )
Near Queens, New York 11368
Kenny G
Job Details:
01/23/2019
D/WASHER UNDCTR WHIRLPOOL WDF520PADM7
17G apartment. Found problem with motor sump assy and main control. ; ordrng 1 W10834738 (cntrl-elec) and 1 W10837401 (pump&motor)
Near Wall Township, New Jersey 07719
Chris H.
Job Details:
01/23/2019
MICROWAVE JENN-AIR JMV8208CS2
CH - installed updated interlock assembly - tests good. No other functional issues found at this time
Near Lakewood Township, New Jersey 08701
Chris H.
Job Details:
01/23/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
CH - installed new rh rc door - tests good
Near New York, New York 10021
Damian T.
Job Details:
01/23/2019
DRYER WHIRLPOOL WGD8300SW2
"Checked and found unit has defective drum belt, pulley and rollers.; ordrng 1 4392067 (dryer repair kit)"
Near New York, New York 10010
Damian T.
Job Details:
01/23/2019
D/WASHER UNDCTR WHIRLPOOL WDF550SAFS
Checked and found unit has a defective keypad.; ordrng 1 W10558072 (console) and 1 W10891596 (overlay)
Near Whitehouse, New Jersey 08889
Roberto M.
Job Details:
01/23/2019
LAUNDRY MAYTAG MVWX655DW1
Reset balance test ok...
Near New York, New York 10075
Damian T.
Job Details:
01/23/2019
WASHER WHIRLPOOL LSQ9030PQ5
Checked and found leakage coming from faulty building drainage system. Advised client to hire a plumber to rectify issue. Unit ok.
Near Perth Amboy, New Jersey 08861
Karl G
Job Details:
01/23/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM00
Kg 1/22 checked unit found interior lights inside fresh food section. Freezer door is frozen shut. Advised customer unit has to be unplugged to defrost ice build up to open freezer door. Needs freezer light and crisper control. Track also broken.; ordrng 1 W10499289 (slide) and 1 W11130208 (module) and 1 WPW10732686 (cover)
Near Queens, New York 11358
Kenny G
Job Details:
01/23/2019
DRYER WHIRLPOOL WGD75HEFW0
Unit was operating perfectly no noises. Under warranty.
Near Queens, New York 11362
Kenny G
Job Details:
01/23/2019
WASHER MAYTAG MVWC415EW1
Found yellow cam jammed in pulley belt ... removed items unit working good
Near Manhasset, New York 11030
Kenny G
Job Details:
01/23/2019
DRYER - STEAM MAYTAG MED4200BW
Vent was removed. Reinstalled vent problem solved
Near North Bergen, New Jersey 07047
Aris S.
Job Details:
01/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02
Install parts test it is working good
Near Hamburg, New Jersey 07419
Clayton G.
Job Details:
01/23/2019
D/WASHER UNDCTR WHIRLPOOL WDF520PADM7
Replace control ran self test unit test OK verify heating function. Show customer advise customer.
Near New York, New York 10025
Eddy P.
Job Details:
01/23/2019
WASHER MAYTAG MVWC555DW1
Needs new wash plate and lid latch for repair ; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11050804 (cap) and 1 W11307244 (LID LATCH)
Near Brooklyn, New York 11210
Kage M
Job Details:
01/23/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02
Checked and found no voltage going to the compressor; ordrng 1 W11223731 (Main control)
Near Queens, New York 11368
Mike D
Job Details:
01/23/2019
REF T/M 18 CFFF WHIRLPOOL n/a
Cust complaint of veggie freezing in unit called whirlpool tech line said to adj damper in freezer to reduce amount of cold air-into fresh food section. File #7723982797
Near Weehawken, New Jersey 07086
Aris S.
Job Details:
01/23/2019
REFRIG/FREEZER WHIRLPOOL WRB322DMBM00
"Found a bad start relay, install one need 24 hours to adjusted ; used 1 W10613606 (OVERLOAD) from stock"
Near Jersey City, New Jersey 07306
Aris S.
Job Details:
01/23/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02
"Clean up the drain line, and install a new heat probe,; used 1 819043 (heat probe) from stock"
Near Queens, New York 11693
Paul T
Job Details:
01/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Called techline and spoke to chris, was told to contact trade partner team regarding door replacement due to cosmetic issue after 30days. Sr#7723979713 . Stated this is a cosmetic issue and not covered."
Near Sparta Township, New Jersey 07871
Ken K
Job Details:
01/23/2019
REFRIG/FREEZER KITCHENAID KRFC704FPS00
2 count call as per SP W11329116B use S27311. Unit has frost build up on RC evaporator. ; ordrng 1 W11167902 (EVAPORATOR COVER) and 1 W11169516 (CONTROL)
Near Northvale, New Jersey 07647
Omar S
Job Details:
01/23/2019
DRYER MAYTAG MGD5100DW1
"Saver Energy was on,pass diagnostics test ok,Instruct costumer need to turn off the energy saver to get a faster drying."
Near Flemington, New Jersey 08822
Jason T
Job Details:
01/23/2019
RANGE KITCHENAID KSGB900ESS0
"Wrong igniter, reorder parts; ordrng 1 W10860916 (SPARK MODULE ) and 1 WPW10324262 (IGNITER OVEN )"
Near Fairfield, New Jersey 07004
Gerry Q
Job Details:
01/23/2019
DISHWASHER WHIRLPOOL KDTM354ESS
Tub assy sound shield and track rail replaced unit untested since still in the box at warehouse ; used 1 W11259786 (TRACK) from stock
Near Queens, New York 11697
Paul T
Job Details:
01/23/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
"Checked unit, icemaker does have ice in it but not cycling, adjusted/raised freezer door so it will hit door switch better. working at this time but advised customer to give us a call if it stops. Test ok at this time."
Near Hoboken, New Jersey 07030
Omar S
Job Details:
01/23/2019
LAUNDRY WHIRLPOOL WFW92HEFW0
"Not draining found a object on drain pump,remove test ok.."
Near Clifton, New Jersey 07013
Gerry Q
Job Details:
01/23/2019
DISHWASHER KITCHENAID KDTE334GPSO
Wash motor pump replaced tested ok
Near Boonton, New Jersey 07005
Elmer A.
Job Details:
01/23/2019
WASHER MAYTAG MVWC425BW0
Installed cam checked operation ok.; used 1 W10721967 (CAM) from stock
Near Bronx, New York 10461
Vlad C.
Job Details:
01/23/2019
WSH FRT/LOAD WHIRLPOOL WFW85HEFC1
checked unit; control stuck; Reset main control board. tested and Inspected for proper function. Working fine now.; Job Cmpltd
Near Bronx, New York 10462
Vlad C.
Job Details:
01/23/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05
checked unit; found icemaker motor jammed; cleared ice on motor; freed up; cleared jam; retested icemaker; now unit Working fine .; Job Cmpltd
Near Montclair, New Jersey 07042
Gerry Q
Job Details:
01/23/2019
STOVE WHIRLPOOL WFG520SOFSO
Control board defective found roaches colony inside that need to be controlled by an exterminator before control board is installed; ordrng 1 W11027098 (cntrl-elec)
Near Pequannock Township, New Jersey 07444
Efrain R.
Job Details:
01/23/2019
WASHER WHIRLPOOL WFW75HEFW0
Wrong pt order need ui front in white plus harness rtr control still 2 cc ; ordrng 1 W10911021 (UI) and 1 WPW10442440 (HARNESS)
Near Elmwood Park, New Jersey 07407
Gerry Q
Job Details:
01/23/2019
DISHWASHER MAYTAG MDB4949SDH0
Control board reset unit tested ok
Near Wayne, New Jersey 07470
Efrain R.
Job Details:
01/23/2019
REFRIG/FREEZER KITCHEN AID KRFC604FSS00
Needs dr seal 2 .also handle rh keeps getting loose mounting screw free wheeling cause handle to become loose.; ordrng 1 W10849508 (DR RIGHT HAND) and 1 W10909682 (NAME PLATE) and 2 W10917313 (SEAL)s and 2 WPW10661886 (DR HANDLE MOUNTING SCREWS)s
Near Saddle Brook, New Jersey 07663
Efrain R.
Job Details:
01/23/2019
REFRIGERATOR MAYTAG MFI2269FRBOO
"Deli flap is cracking at cornersneeds deli draw flap; ordrng 1 W10827914 (LID,PANTRY)"
Near Montgomery, New Jersey 08502
Roberto M.
Job Details:
01/23/2019
DRYER WHIRLPOOL WGD85HEFC
checekd unit. cleared debris from blower test ok..
Near Queens, New York 11414
Paul T
Job Details:
01/23/2019
COOKTOP JENN-AIR JGRP436WP02
"Found damage to lower bracket of panel and scratch on same side, will reorder.; ordrng 1 W10789953 (FRONT PANEL)"
Near Tenafly, New Jersey 07670
Eric S.
Job Details:
01/23/2019
REF FF BLT-IN KITCHEN-AID KBFN502ESS02
Sr#7723984851. Per Dave at tech support normal operation. Also unit not flush with counter
Near Queens, New York 11420
Paul T
Job Details:
01/23/2019
WASHER WHIRLPOOL MAV7700AWW
"Opened box in home and part was damage and looke used. Photos uploaded, will reorder; ordrng 1 WP22003499 (TIMER)"
Near New York, New York 10128
Eddy P.
Job Details:
01/23/2019
WASHER WHIRLPOOL WFW96HEAW0
Unit is working ok door lock is acting faulty at times. Should be replaced for it to work properly ; ordrng 1 WP8183270 (latch)
Near Bronx, New York 10475
Edwin M.
Job Details:
01/23/2019
DISHWASHER KITCHENAID KDTE254EBL2
Cleared drain pump unit tested ok
Near New York, New York 10028
Eddy P.
Job Details:
01/23/2019
WASHER WHIRLPOOL MLE2000AYW
Needs pump to be replaced for repair ; ordrng 1 WP25001052 (pump-asm)
Near Edison, New Jersey 08820
Roberto C
Job Details:
01/23/2019
WASHER WHIRLPOOL WTW8500DC4
Replace water valve test ok; used 1 W11165546 (WATER VALVE) from stock
Near Plainfield, New Jersey 07063
Roberto C
Job Details:
01/23/2019
WASHER WHIRLPOOL WTW5000DW1
Replace broken latch test ok customer said she have an extended warranty show no proof; used 1 W10838613 (LATCH) from stock
Near Irvington, New Jersey 07111
Felipe T.
Job Details:
01/23/2019
RANGE WHIRLPOOL WEG750H0HZ0
Replaced defective switch harness and module / tightened loose supply line connections
Near Brooklyn, New York 11206
Wayne L
Job Details:
01/23/2019
WASHER WHIRLPOOL WTW5000DW2
Check unit didn’t verify any problem when i was there customer shows me a video of the machine making weird noises but when i was there i check everything and the unit was working fine customer said she wants a new machine because she is not please with this machine because she only have it for only 1 week
Near New York, New York 10036
Eddy P.
Job Details:
01/23/2019
DRYER WHIRLPOOL WED9290FW0
Clean dryer out ran test unit is working fine no issues
Near Brooklyn, New York 11219
Paul D
Job Details:
01/23/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00
Found u it is t responding to controls in front of unit ; ordrng 1 W10878993 (cntrl-elec) and 1 WPW10453401 (elect control board)
Near Jersey City, New Jersey 07302
Felipe T.
Job Details:
01/23/2019
MICROWAVE WHIRLPOOL WMH31017FS0
Replaced defective interlock ; used 1 W11244494 (INTERLOCK) from stock
Near Green Brook Township, New Jersey 08812
Stan F
Job Details:
01/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Found dispenser empty need jet dry to help dry dishes ran test mode no error code heater works ok.
Near Brooklyn, New York 11203
Kage M
Job Details:
01/23/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ00
Installed parts and left the unit working as designed no leaks
Near Mamaroneck, New York 10543
Michael I.
Job Details:
01/23/2019
DRYER WHIRLPOOL WGD95HEDW0
Motor causing vibration/noise. Needs motor and blower. 2 count. Unit under counter. Customer wants time to consider repair. Paid $125 sevice charge by check 165.95 motor 52.19 458.1540.09 tax
Near Queens, New York 11434
George T
Job Details:
01/23/2019
REF S/S 26 CF KITCHEN-AID n/a
Init has not going into defrost. Causing frost to build up in freezer rear panel. Unit is plugged into a long power cord.and plugged into a outlet that is not properly wired..reverse polarity..the power source has to be corrected before we can address the issues with the ref.customer was instructed on this matter..
Near Madison, New Jersey 07940
Elmer A.
Job Details:
01/23/2019
DRYER MAYTAG MED7100DW0
"Damaged control ,thermistor & thermostat.; ordrng 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor) and 1 WPW10654005 (cntrl-elec)"
Near Brooklyn, New York 11211
Wayne L
Job Details:
01/23/2019
REFRIGERATOR JENN AIR JFC2089HES
Check unit instruct customer how to turn ice maker on and off unit is working fine
Near Brooklyn, New York 11217
Damion M.
Job Details:
01/23/2019
OVEN IKEA IBS550DS01
"ordrng w10845828/control, used 1 w10545255 from stock (by SX)"
Near Englewood, New Jersey 07631
Eric S.
Job Details:
01/23/2019
RAN GS 30 SC WHIRLPOOL WFG515S0ES1
Installed parts
Near Fort Lee, New Jersey 07024
Eric S.
Job Details:
01/23/2019
DRYER WHIRLPOOL WGD70HEBW1
Installed part unit works ok
Near Brooklyn, New York 11213
Damion M.
Job Details:
01/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIH200
ordrng w11205083/module (by SX)
Near Livingston, New Jersey 07039
Elmer A.
Job Details:
01/23/2019
WASHER WHIRLPOOL WTW5000DW2
Ra diagnostic operation ok.
Near Piscataway Township, New Jersey 08854
Roberto M.
Job Details:
01/23/2019
DRYER WHIRLPOOL GGW9200LW
The part was defective I need the new part I order..; ordrng 1 WP8572960 (door)
Near New York, New York 10026
Kenly S
Job Details:
01/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ
"check and found that the ADJUSTER was broken replace it ; now unit is working well; used 1 W10712395 (ADJUSTER) from stock, Job Cmpltd"
Near Essex Fells, New Jersey 07021
Elmer A.
Job Details:
01/23/2019
DRYER - GAS WHIRLPOOL MGDB766FW0
"Checked operation machine, adjusted tub. ok ,at this time."
Near Brooklyn, New York 11249
Wayne L
Job Details:
01/23/2019
WASHER WHIRLPOOL WFW75HEFW0
"Check unit instruct customer about soil level,unit working fine"
Near Flemington, New Jersey 08822
Stan F
Job Details:
01/23/2019
MICROWAVE JENN-AIR JMC2430DP01
Installed control panel tested ok.
Near Fair Lawn, New Jersey 07410
Elmer A.
Job Details:
01/23/2019
WASHER MAYTAG MVWC565FW0
Damaged valve.; ordrng 1 W11038689 (valve)
Near New York, New York 10037
Kenly S
Job Details:
01/23/2019
RANGE - GAS WHIRLPOOL GS465LEKS
part installed and is working well
Near Clifton, New Jersey 07012
Elmer A.
Job Details:
01/23/2019
WASHER WHIRLPOOL WTW5000DW1
"Cleared debris from inlet valve, Ran diagnostic operation ok no error codes."
Near Garfield, New Jersey 07026
Gerry Q
Job Details:
01/23/2019
RANGE WHIRLPOOL WFG540H0ES0
Front burner igniter ; left rear burner igniter and center burner igniter replaced tested ok; used 3 WPW10515459 (ELECTRODE IGNITER) from stock
Near New Vernon, New Jersey 07935
Frank G.
Job Details:
01/23/2019
WASHER WHIRLPOOL WFW9470WW01
Order and replace 3 drum baffles...ORDER (3) WPW10283356 BAFFLES...; ordrng 3 WPW10283356 (BAFFLES)s
Near Piscataway Township, New Jersey 08854
Roberto M.
Job Details:
01/23/2019
WASHER MAYTAG MVWB765FW1
Rpls parts test ok..
Near Brooklyn, New York 11212
Kage M
Job Details:
01/23/2019
OVEN WHIRLPOOL WFG505M0BS3
Installed gas valve and left the unit working as designed no gas leaks
Near Brooklyn, New York 11234
Enerve B.
Job Details:
01/23/2019
WASHER WHIRLPOOL WTW4816FW2
"1/23/19 9:30: EB rspndd 1/22 TUE, Improperly used. Unit works fine as designed for cold & hot water. tested ok"
Near Mamaroneck, New York 10543
Michael I.
Job Details:
01/23/2019
WASHER MAYTAG MFW9800TK0
No issues found. New door boot needs to be broken in. Unit working as designed.
Near Brooklyn, New York 11201
Paul D
Job Details:
01/23/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ00
Found water tube for water disp cracked will order ; ordrng 1 WPW10386778 (tube-water)
Near Brooklyn, New York 11215
Paul D
Job Details:
01/23/2019
WASHER WHIRLPOOL W10837923A
Customer canceled atdoor;
Near Brooklyn, New York 11217
Paul D
Job Details:
01/23/2019
DRYER WHIRLPOOL NGD4655EW2
Repl burnt out thermal fuse tested ok; used 1 WP3392519 (FUSE) from stock
Near Rye, New York 10580
Michael I.
Job Details:
01/23/2019
LAUNDRY WHIRLPOOL MVWB865GW0
F3E2 inlet water temperature fault. F8E1 long fill no fill; ordrng 1 W11172234 (ASSEMBLY VALVE)
Near Brooklyn, New York 11213
Paul D
Job Details:
01/23/2019
REF T/M 18 CFFF WHIRLPOOL n/a
Reset control in freezers so i slow down air flow to ref section
Near Rye, New York 10580
Michael I.
Job Details:
01/23/2019
WASHER WHIRLPOOL WFW9400VE01
Needs water valveUnit stacked. 2count; ordrng 1 WP8182862 (VALVE)
Near Brooklyn, New York 11214
Paul D
Job Details:
01/23/2019
FREEZER WHIRLPOOL WRX735SDHZ00
Adjust freezer door
Near New York, New York 10010
Damian T.
Job Details:
01/23/2019
REFRIG/FREEZER KITCHENAID KSRV22FVMS02
Unit keeps shutting down overnight. Recommend replacing thermostat.; ordrng 1 WP2315562 (thermostat)
Near Hamilton Township, New Jersey 08690
Trevor B
Job Details:
01/23/2019
LAUNDRY MAYTAG MVWB835DW3
TB- Found supply hoses loose at rear of unit causing leaking issue. Corrected. Unit functions test good. No further leaking found at this time.
Near New York, New York 10016
Damian T.
Job Details:
01/23/2019
REFRIG/FREEZER KITCHENAID KFFS20EYMS00
Defrost ice buildup in freezer due to faulty fill tube insert. Unit also has a broken ice maker fill tube line.; ordrng 1 WPW10238092 (tube-water)
Near Port Chester, New York 10573
Michael I.
Job Details:
01/23/2019
WASHER MAYTAG ATW4675YQ1
Needs suspension rods; ordrng 1 W10780048 (SUSPENSION)
Near Scotch Plains, New Jersey 07076
Roberto C
Job Details:
01/23/2019
WSH FRT/LOAD WHIRLPOOL WFW75HEFW0
Replace pump and latch test ok
Near Edison, New Jersey 08817
Roberto M.
Job Details:
01/23/2019
DRYER EL WHIRLPOOL WED5000DW2
The cust no have 240v in the home test ok..
Near Jefferson, New Jersey
Ken K
Job Details:
01/23/2019
REF BOT/MT 24CF KITCHEN-AID KRFC704FPS01
Re- leveled unit and adjusted RC doors
Near Monroe Township, New Jersey 08831
Robert D
Job Details:
01/23/2019
DRYER MAYTAG MEDC465HW0
Dryer is responsive and working as intended. Unit is brand new. Cust had an issue where his entire house lose power. Checked receptacle and terminal block for anything loose and found no issue. 240 v supplied and heating fine. No issue.
Near Fair Haven, New Jersey 07704
Eric P.
Job Details:
01/23/2019
LAUNDRY WHIRLPOOL MGD3500FW
"Ep-unit has vibration, caused by motor and mount.Ordering (1) WPW10211915 wheel, (1) W11123147 motor-drve, (3) W10123956 dampening panel; ordrng 3 W10123956 (DAMPENING PANEL)s and 1 W11123147 (MOTOR-DRVE) and 1 WPW10211915 (WHEEL)"
Near Westfield, New Jersey 07090
Roberto C
Job Details:
01/23/2019
WASHER MAYTAG MVWB750WQ0
Loud on spin cycle; ordrng 1 W10435302 (bearing)