Local Reviews
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Arden D.
REFRIG WHIRLPOOL WRB322DMBM00 "AD. Checked unit, found faulty compressor. Ordering part.; ordrng 1 W10507884 (COMPRESSOR )"
Edwin M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Adjusted pump connection and cleared pump motor
Edwin M.
WASHER WHIRLPOOL WTW4850HW1 Long fill error cleaned inlet connection tested ok.. order control board if problem continues w11211478
Elmer A.
WASHER WHIRLPOOL WTW8500DW0 "Installed gearcase,drum & basket checked operation."
Jose R.
DRYER WHIRLPOOL MGDC700VW0 Found defective idler pulley..replaced with new from truck stock..tested unit ok; used 1 279640 (idler pulley) from stock
Jose R.
DISHWASHER MAYTAG MDB8969SDH3 Found faulty loose up control on panel..corrected and tested unit ok
Jose R.
WASHER MAYTAG MVWB835DC4 Customer experiencing white residue on clothing after wash.ran diagnostics ok.instruct customer asper user and care manual..also ran a cycle ..all testedok
Jose R.
DRYER WHIRLPOOL WED4815EW1 Replaced open heating element..Found line cord damaged and vent completely clogged..advised customer to line cord replaced and vent cleaned..
Jose R.
WASHER MAYTAG MVWC555DW0 "Found inlet cold water valve filter restricted,remove and clean filter..clear code,calibrate control..tested unit ok"
Michael I.
WASHER WHIRLPOOL WTW5000DW1 Needs pump. Not in ts. ; ordrng 1 W10876600 (PUMP)
Michael I.
WASHER MAYTAG LSG7806AAE Needs lid switch. 2 count. Unit in closet. ; ordrng 1 12001514 (LID SWITCH. ) and 1 W10124350 (FUSE)
Paul T.
REFRIG/FREEZER WHIRLPOOL WRT111SFDW03 "Checked over unit, all test ok at this time. Found slight ice buildup in freezer due to air. Customer might have left door open for a bit that caused ice buildup on food. Advised customer on issue."
Karl G.
DISHWASHER WHIRLPOOL WDT720PADM2 "Kg 4/10 checked unit found water inside tub not draining at end of cycle. Removed bottom cover panel. Found broken glass stop drain pump impeller. Removed blockage. Tested dishwasher through cycle, unit operating as designed"
Darren S.
WASHER WHIRLPOOL WTW8500DC0 F7e5...f7e0.. unit wont spin ... only agitate ... remove clutch.. tub spins freely..; ordrng 1 W10754448 (CLUTCH)
Karl G.
M/W OTR WHIRLPOOL WMH78019HZ0 "KG 4/10 checked unit found microwave arching and sparking during use from wave guide cover. Wave guide cover burnt and inner cabinet at wave guide burnt and corroded through. Spoke to Ed@techline cabinet liner is not a repairable part. Unit unrepairable, techline documented service and advised customer to contact CustCare for additional assistance.File# 7724590700"
Darren S.
WASHER MAYTAG MVWB765FW1 F5e4 ...f2e1 .. noisey in spin .. ran diagnostics ; ordrng 1 W10754448 (CLUTCH)
Kage M.
WASHER AMANA NTW4516FW2 Checked and found a clogged drain line removed drain line and cleared the debris out of the drain hose ran the unit on a test mode to find everything working a designed no further repairs at this time advise customer to check main drain line for cloggs
Kage M.
WASHER MAYTAG MVWX655DW1 Installed the door latch and left the unit working as designed
Darren S.
DRYER WHIRLPOOL WGD4815EW2 Ignitor and fuse and thermostat good .. found bad timer ; ordrng 1 W10185981 (TIMER)
Paul T.
WASHER WHIRLPOOL MVWX655DW1 "Checked unit, everything test ok and operating as designed, advised customer if they call again cod charges apply, issues with unit due to user error once again. Water was turned off causing no water into unit. Called techline and documented with mike. Do not send us back!Sr#7724588309"
Matt S.
WASHER WHIRLPOOL WFW85HEFW1 No trouble codes present. Tested operation. Working properly.
Matt S.
WASHER MAYTAG MVWB765FW New lid installed. Working properly.
Gabino P.
WASHER MAYTAG MVWB766FW0 Replace transmission basket etc and check ok.
Gabino P.
WASHER WHILPOOL WFW95HEXW2 Found code F6E1 F5E2 F8E1 customer decline repair
Vlad C.
REF T/M 18 CFFF WHIRLPOOL WRT518SZFM00 "Apt. # 219. Alt. # (518)866-7861. Needs parts...; ordrng 1 W10913629 (ASSEMBLY, EVAPORATOR FAN WIRE (INCLUDES BI-METAL DEFROST)) and 1 W11220371 (HEATER, DEFROST) and 1 W11223729 (ELECTRONIC, CONTROL) and 1 WPW10384183 (THERMISTOR, REFRIGERATOR COMPARTMENT )"
Adrian R.
DISHWASHER WHIRLPOOL WDT720PADM2 Check and found that there was a piece of broken glass inside the drain pump. Remove the piece of glass leave working properly
Adrian R.
REFRIGERATOR AMANA ABC2037DTB Replace water filter leave working.; used 1 EDR4RXD1 (FILTER) from stock
Kenny G.
M/W OTR KITCHENAID KMHS120ESS7 Checked and found main control not going into diagnostics mode properly. ; ordrng 1 W10846310 (cntrl-elec)
Wayne L.
RANGE AMANA AGR4230BAW1 "Check unit,ignitor was faulty installed new ignitor unit working fine ; used 1 W10918546 (IGNTR OVEN) from stock"
Damion M.
DISHWASHER WHIRLPOOL WDT780SAEM1 Check dishwasher and found faulty heater ...Pls order.; ordrng 1 W10703867 (ELEMENT) and 1 W10854221 (CONTROL)
Robert D.
WASHER WHIRLPOOL WFW9400SW03 Found loose change and a large hair tie wrapped around impeller. Removed blockage and ran diagnostics. Unit is draining as intended. No further issue.
Keyel H.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Install part defrost evap.
Wayne D.
ICEMAKER WHIRLPOOL WRS325SDHW00 Customer needs plumber no water going to fridge from supply
Lewis G.
D/WASHER UNDCTR KITCHEN-AID KDFE104DBL2 Replaced for upper rack roller assemblies and main PCB tested unit everything working as should.... unit is repaired
Elmer A.
WASHER WHIRLPOOL MVWC565FW1 Damaged control.; ordrng 1 W11162438 (CONTROL )
Lewis G.
DRYER MAYTAG MEDC215EW1 Sr # 7724586460.... call tech-support to see if I get proper voltage is to the timer assembly which everything was correct for my fuse was blown replaced unit working heating and working I should unit is repaired; used 1 WP3392519 (FUSE) from stock
Jose R.
WASHER WHIRLPOOL WET4027HW0 F8E3 faulty control electric.; ordrng 1 W11305797 (MACHINE CONTROL)
Chris H.
WASHER MAYTAG MVWX655DW1 CH - unit making abnormal noise during agitate. No fault codes after diagnostic cycle. Found coins lodged between tub and wash plate - coins had severe wear from friction of wash plate during agitate. Removed coins and put unit into manual diagnostic heavy agitate - no unusual noises detected. Advised customer to make sure that pockets are emptied before going into washer. No other functional issues found at this time
Marc C.
DISHWASHER MAYTAG MDB4949SDZ0 Install drain pump tested unit OK valve not needed
Jose R.
REFRIG/FREEZER KITCHEN AID KRMF706EBS00 System leak 3cc ; ordrng 1 W11116006 (evaporator)
Damion M.
OVEN WHIRLPOOL WFG550S0HZ0 Check range and found faulty left rear burner wont ignite; adjusted ignitor; retested; t unit working as design...; Job Cmpltd
Damion M.
DISHWASHER MAYTAG MDB8959SFZ4 Check D/washer and found soapy water coming from the left side unit .I ran d/washer and found customer using too much soap repair issue instruct cus left unit working has design...
Damion M.
WASHER WHIRLPOOL WTW5840BW0 Check washer and found there is NO hot water coming from the hose in the wall I instruct cus he needs a plumber any further issue call us back...
Peter B.
WASHER WHIRLPOOL CAE2745FQ0 "Check unit not hot water,no volts to valve and start without coins ordering parts listed; ordrng 1 W11188527 ( CONTROL ) and 1 WPW10491734 (interface)"
Kage M.
WASHER WHIRLPOOL WTW8540BW1 Checked and found an issue with the tub and basket bearings ; ordrng 1 W10381078 (OUTTER TUB) and 1 W10549509 (INNER BASKET )
Peter B.
WASHER WHIRLPOOL WTW5800BW0 Check unit intermittent locking remove and replace lid lock tested function fine ; used 1 W10404050 ( LATCH) from stock
Paul T.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Checked over unit, all test ok and all operating as designed, advised customer it is normal for the fans to shut off when door is open. Instructed proper use and care and advised customer all test ok. Compressor fans doors and all other components all test ok."
George T.
RANGE - GAS KITCHENAID KGRS505XSS05 Valves are working perfectly...the insides of the valves found slightly worn. Affecting proper grip on valve stems.
Trevor B.
DISHWASHER WHIRLPOOL JDB9600CWX90 TB- Unit needs replacement door latch and strike.; ordrng 1 W10736465 (DOOR LATCH) and 1 W10736487 (DOOR STRIKE)
Michael I.
WASHER WHIRLPOOL CAE2745FQ0 Replaced interface. Ck ok
Wayne D.
REFRIG KITCHEN AID KRFC300ESS01 Adjusted fresh food gasket
Matt S.
72" BM KITCHENAID KFCS22EVMS8 "Ordering a new fc door gasket, both rc door gaskets and water dispenser. W10830046 W10571967 W11243624 WP12575502; ordrng 1 W10571967 (frz door gasket (gr)) and 2 W10830046 (gasket-fip)s and 1 W11243624 (cover) and 1 WP12575502 (switch)"
Gabino P.
WASHER COMM WHIRLPOOL CAE2745FQ0 201-522-5046 Dave tenan super862-290-6195 Car money back for parts 3715 5950 3532 018 11/23 code 6908 back to the card $261.23Labor charge please $213.20; ordrng 1 W11188527 (CONTROL ELECTRONIC ) and 1 WPW10482836 (latch) and 1 WPW10491734 (interface)
Omar S.
DRYER WHIRLPOOL WGD5620HW0 Installed thermistor test ok..
Jesse F.
REFRIG/FREEZER WHIRLPOOL WZF34X18DW03 Defrost evaporator and replaced U.I. and evaporator thermistor...
Gabino P.
WASHER WHIRLPOOL MVWB835DC3 Need control etc not programming touch panel not responding ; ordrng 1 W11120178 (CONSOLE ) and 1 W11170706 (CONTROL ELECTRONIC )
Adrian R.
DRYER WHIRLPOOL WGD6620HW0 This dryer is in a very difficult area where the customer going have to get someone to have it taken down for us before we do this job. Customer going to call us when you’re ready.; O-emld tckt
Matt S.
N/A N/A n/a Needs a new rf burner valve. Part is NLA unrepairable. 74001384
Robert D.
KITCHEN WHIRLPOOL WDF520PADM7 Knockout removed from disposal. Unit is now draining as intended. No further issue.
Wayne L.
DISHWASHER WHIRLPOOL KUDG25SHBL1 Check unit panel and latch is faulty customer preferred morning appointment ; ordrng 1 WP9744101 (CONTROL PANEL ASSEMBLY )
Robert D.
DISHWASHER WHIRLPOOL KUDG25SHBT0 Cust was very elderly and somewhat confused. His dishwasher is 18 years old from what he told me. As per his wife they are replacing unit. No work done.
Marc C.
RANGE KITCHENAID KSGG700ESS1 Installed trim on oven door tested unit ok
Elmer A.
DRYER WHIRLPOOL WGD8200YW2 Installed thermal cutoff checked operation ok.; used 1 WP8573713 (THERMAL CUT OFF) from stock
Elmer A.
WASHER WHIRLPOOL WTW5500XW3 "Installed gearcase,washplate & hub checked operation ok."
Aris S.
REFRIG KITCHEN AID KRFC300ESS01 Install parts test it is working good
Chris H.
WASHER MAYTAG MVWC565FW1 "CH - customer not home when i arrived due to medical emergency - spoke to cleaning lady, call needs to be rescheduled with customer; saved tckt"
Aris S.
DISHWASHER KITCHENAID KDPM354GPS0 "Fixed the gasket back on place, test it is ok, missing, pivot clip wpw10082853 (2) just send to customer, no return needed"
Aris S.
OVEN WHIRLPOOL WFG550S0HZ0 "I call up tech line spoke with Katy sr 7724589553, replace cap burner head test it is working good ; used 1 WPW10515455 (BURNER- HEAD) from stock"
Chris H.
REFRIGERATOR WHIRLPOOL GX5SHTXVB00 "CH - unit has leaking water reservoir - needs new fitting {WP2300868}, water tank kit {12002023}, extra time on return; ordrng 1 12002023 (WATER TANK) and 1 WP2300868 (FITTING)"
Chris H.
REFRIGERATOR KITCHENAID KRFC302ESS00 "CH - installed parts - tests good. Also, unit has torn rc door gaskets on both doors - needs replacement gasket x2 {W10830046}; ordrng 2 W10830046 (GASKET)s"
Aris S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Check unit is working normal, problem is the water supply, is too cool, run it on service diagnostic, heater is working normal. But customer need to fixed the water supply"
Roberto C.
DRYER WHIRLPOOL WGD4850HW0 Replace thermal cutt off test ok
Kage M.
WASHER WHIRLPOOL WFW94HEAW0 Checked and found a faulty drain pump ; ordrng 1 WPW10515401 (DRAIN PUMP)
Tyler S.
DRYER MAYTAG MEDX655DW1 "Installed new temperature switch, tests good."
Kage M.
OVEN IKEA IBD350DS03 "Checked and found unit dead, checked and found a faulty thermal fuse replaced and ran the unit on a test mode to find the bottom oven not getting hot ; ordrng 1 W11032470 (MAIN CONTROL) and 1 WP4449751 (HIGH LIMIT THERMOSTAT ), used 1 WPW10545255 (FUSE ASSY) from stock"
Gabino P.
WASHER WHIRLPOOL MHW5500FC0 Replace computer and sensor and check ok.
Jason T.
REFRIGERATOR KITCHENAID KBFO42FTX06 "Made checks”unit functions normal at this time, instructed customer that he needs to clean condenser coil, and may need an electrician to replace faulty breaker & or outlet, customer has PSE&G contract..."
Aris S.
DISHWASHER WHIRLPOOL KDTE304GPS0 "Fixed the unit , back on place. Is ok"
Brian H.
RANGE WHIRLPOOL WFG320M0BW2 Removed obstruction from burner head. Working ok
Eddy P.
WASHER WHIRLPOOL MHW3505FW1 Apt-10-E. needs main board light is flickering ordering U.I as well just in case. Customer is under warranty ; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (MAIN BOARD)
Damion M.
WASHER WHIRLPOOL WFW94HEXW2 Check washer and found faulty Tub rear bearing broken...; ordrng 1 WPW10409997 (TUB ASSEM)
Peter B.
WASHER WHIRLPOOL WFW75HEFW0 Check unit intermittent water leaks during washing ordering parts listed stackable 2 men counts ; ordrng 1 W10599356 (water inlet valve) and 1 W11106747 (bellow) and 1 WPW10568614 (hose)
Jesse F.
REFRIG JENN AIR JF36NXFXDE01 "Bottom of r/s f.f. door out slightly, more than the l/s door. Used heat gun to try and adjust gaskets/to no avail. Took measurements of lower hinges @ closed position(l/s, just under 3/4”, r/s, just over 3/4”). Called tech line (SR# 7724586054). Advised to tell customer to call back installer, have them take wood panel off and check to see if panel is warped. Doors are closing and gaskets are sealing..."
Tim S.
MICROWAVE WHIRLPOOL WMH31017HS0 Bldg183 apt 102. Reset bottom interlock holder/ tested and unit checked ok.
Wayne D.
REFRIGERATOR WHIRLPOOL GS2SHGXKS01 Ordered part; ordrng 1 WP2186443 (housing)
Clayton G.
DRYER WHIRLPOOL WED94HEAW0 Unit has bad idler assy. Replaced idler assy. Unit tests ok. ; used 1 W10837240 (BRACKET) from stock
Sam C.
REFRIG/FREEZER JENN-AIR JFFCC72EFP00 "Removed right door,evaporator cover defrosted ice installed new evaporator cover,inlet valve,housing,electronic boards,cycle check unit failed on left hand door harness shorted out advised customer 2 to 4 weeks; ordrng 1 W10849513 (dor-fip) and 1 W11099342 (cntrl-elec)"
Elmer A.
LAUNDRY WHIRLPOOL MHW8200FC0 Installed bellow checked operation ok.; used 1 W11106747 (BELLOW) from stock
Lewis G.
WASHER MAYTAG MVWB855DW0 Customer says she has a contract/ has to contact the servicing company to dispatch a ticket over to Danmarc / customer had called Whirlpool / customer has no extended warranty until that’s resolved then can resolve the issue with the washing machine
Lewis G.
STOVE WHIRLPOOL n/a "Apartment that is not rented yet new appliances with in the apartment Unit not getting any power 120 V to outlet is fine.. sr# 7724588509 Per tech line suggested wiring harness and main PCB,... explain this to the customer but the unit is only two weeks old per customer and he druther have the unit exchanged...; ordrng 1 W10348709 (CONTROL) and 1 W10797422 (WIRE HARNESS)"
Lewis G.
FREEZER WHIRLPOOL WRX735SDHV00 Customer had frost all over in the freezer compartment / diagnosing unit freezer door was not completely closed / letting room temperature air into the freezer compartment causing the frosting expanded the freezer door completely out /cleaned off frosting from rails and closed properly open and close several times to show the customer that the seal is good it’s just a matter of making sure that the doors completely closed and not over packing food in the freezer compartment after about 10 minutes showed customer how the freezer door automatically closes causing a complete seal
Tim S.
DRYER WHIRLPOOL WGD5620HW0 "Reconnected board connection F3e3 . Tested ok,if fails control board will need replacing"
Eric S.
DRYER WHIRLPOOL WED92HEFU0 Found f6 e2. Code stack unit must be taken down for further diagnosis DIAGNOSTIC ONLY
Gerry Q.
DISHWASHER KITCHENAID KDTE254ESS0 Unit need motor pump leaking thru diverter board and door gasket ver; ordrng 1 W10300924V (door seal) and 1 WPW10455261 (pump&motor)
Tim S.
WASHER-FRONT WHIRLPOOL WFW5620HW0 Removed packing bolt
Matt S.
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW The compressor is seized. Ordering a new compressor. Ext a time. Order WPW10750849; ordrng 1 WPW10750849 (compressor)
Tim S.
REFIG/FREEZER WHIRLPOOL WRB329DMBM00 Tighten fresh food hinge screws
Robert D.
REFRIGERATOR WHIRLPOOL KRSF505ESS00 Unit has faulty FF LED module. Ordering new modules and LED strips. ; ordrng 3 W10876365 (LED STRIP)s and 1 W11130208 (MODULE) and 1 W11226500 (LED MODULE)
Eric S.
WASHER WHIRLPOOL WTW4616FW2 No leaks found unit works ok
Adrian R.
DISHWASHER WHIRLPOOL WDT720PADM2 Check and found that there was a piece of broken glass inside the drain pump. Remove the piece of glass leave working properly
Adrian R.
WASHER WHIRLPOOL WFW7590FW0 Check and found that a couple of parts got damage.; ordrng 1 W10870752 (STATOR MOTOR ) and 1 W11253212 (SCREW) and 1 WPW10453673 (ROTOR MOTOR )
Kenly S.
REFRIGERATOR JENN-AIR JFC2089HES "check and found that the main control borad and defrost sensor are defective but the main board is decontinuando.; ordrng 1 12002610 (KIT, HV BOARD CONTROL) and 1 WP67003426 (DEFROST THERMOSTAT )"
Tim S.
OVEN WHIRLPOOL WFG745H0FS1 Apt 103 bldg 185. Temp fluxes ; ordrng 1 W11342985
Jesse F.
REFRIGERATOR WHIRLPOOL KSSC36QTS00 "U.I. out, control board clicking. O&i parts. Try U.I. first, only 1 part needed, more than likely...; ordrng 1 W10468939 (contrl-box) and 1 W10789107 (cntrl-elec)"
Jose R.
DISHWASHER KITCHENAID KDTE334GPS0 2-1 ..SR# 7724591720Faulty door latch and control.; ordrng 1 W11120155 (CONTROL ELEC) and 1 WPW10653840 (door latch)
Jason T.
REFRIGERATOR WHIRLPOOL WRF532SMBW00 "Made checks” found defective gaskets refrigerator door, order parts..; ordrng 1 W10443259 (GASKET WHITE LEFT HAND ) and 1 W10830189 (GASKET WHITE RIGHT HAND )"
Darren S.
REFRIGERATOR WHIRLPOOL WRS571CIHW00 Excessive ice build up in freezer ; ordrng 1 W10861655 (WIRE HARNESS) and 1 W10887255 (CONTROL )
Peter B.
WASHER COMM WHIRLPOOL n/a 1516 974 3094/check over start and then loose power ordering parts listed ; ordrng 1 W11188527 (CONTROL ) and 1 WPW10276397 (drain pump assy) and 1 WPW10482836 (latch)
Trevor B.
DISHWASHER MAYTAG MDB4949SDM2 TB- No leaking found at this time. Previous leaking due to excess suds building up in unit. Advised customer to change to a name brand detergent to reduce suds building up. No other functional issues with unit found at this time. Paid service charge $122.57 by cc ref# 1526185704.
Roberto C.
WASHER WHIRLPOOL WTW5800BW0 "Washing machine wont spin Replace actuator and hub run test ok; used 1 W10528947 (HUB), and 1 WPW10006355 (ACTUATOR) from stock"
Roberto C.
DRYER WHIRLPOOL WHD5090GW0 Replace pump and sensor test ok
Roberto C.
DRYER WHIRLPOOL WED7590FW1 Replace heating element test ok
Roberto C.
DRYER WHIRLPOOL WGD49STBW0 Not advancing and leaking water if customer call back send technician with water valve and timer this is only and estimate paid with check 122.57
Trevor B.
DISHWASHER WHIRLPOOL WDT970SAHB0 TB- Wash motor is non-functional. Replacement sump assembly needed. Rescheduled for 4/15.; ordrng 1 W11087376 (SUMP ASSY)
Roberto C.
DRYER WHIRLPOOL WGD85HEFC1 Clean up blower wheel test ok
Roberto C.
DRYER WHIRLPOOL HYG3657AWW Needs motor customer will go for a new dryer
Karl G.
DRYER WHIRLPOOL WHD5090GW0 Kg 4/9 helper call complete
Karl G.
WASHER WHIRLPOOL CAE2763BQ0 Kg 4/9 checked washer found display showing shifter fault error code. Fastened main pulley assm. Reset control through calibration mode. Tested washer through diagnostics. All components tested properly. Washer operating as designed
Elmer A.
WASHER WHIRLPOOL GHW9100LW Child safety lock reset checked operation ok.
Roberto C.
DRYER WHIRLPOOL WED99HEDW0 Needs control ; ordrng 1 W11038309 (cntrl-elec) and 1 WPW10652285 (cntrl-elec)
Roberto C.
DRYER AMANA NED7200TW Needs heating element and sensors customer wont be home next week appointment after the 15th; ordrng 1 WP35001092 (thermostat) and 1 WP35001193 (THERMAL FUSE) and 1 WP35001247 (element)
Paul T.
MICROWAVE WHIRLPOOL JMV8208CS1 "Installed all parts on unit and all test and check ok. Found mag not heating and intermittently not working, replaced parts and all test ok"
Omar S.
WASHER MAYTAG MHW3505FW0 Installed control board test ok.paid labor $95.96 cash
Omar S.
WASHER AMANA NTW4605EW0 "Recall Found cold water valve clog,clean valve screen test ok..."
Omar S.
DRYER WHIRLPOOL MGDC465HW0 Vent is not proper connected
Omar S.
WASHER MAYTAG MVWB765FW3 "Pass diagnostics test, instruct costumer to use correct cycle also to use deep water explain that washer does not use a lot of water it work as designed."
Stoyan S.
DISHWASHER WHIRLPOOL KDTE234GPS0 Leaks from water inlet connection Re install all op ok
Lewis G.
RANGE WHIRLPOOL WFG505M0BW2 Needed right rear W10515453 changed ignition wire and spark module everything is working fine with the exception of one burner rear left side; ordrng 1 W10515453 (REAR BURNER WITH ELECTRODE)
Felipe T.
DISHWASHER MAYTAG MDB8959SFH4 Replaced defective sump motor
Felipe T.
DISHWASHER KITCHENAID KUDK03FTSS3 Cleaned sump assembly
Felipe T.
RANGE - GAS WHIRLPOOL KGSK901SSS02 Cleaned ignitor tips
Felipe T.
RANGE WHIRLPOOL WFG320M0BS3 Replaced defective manifold pipe
Darren S.
OVEN KITCHENAID KOSC504ESS00 Adjust control for temp settings .. machine ok
Jerel L.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new water valve. Tested dispenser. Water dispenses at good rate. Advised to change filter.
Jerel L.
ICEMAKER KITCHENAID KUIX505ESS2 "Found no water flow to icemaker. Removed line connected to valve, no water flow. Cus has to change exterior filter for proper operation.; Job Cmpltd"
Jerel L.
REFRIGERATOR WHIRLPOOL ARS8265BS Found leak at primary water valve assembly. Needs to be replaced to contain leak. Advised cus to turn off water supply to stop leak.
Jerel L.
REFRIG/FREEZER WHIRLPOOL n/a "4/10/19 8:44: JL rspndd 4/9 TUE, per notes cust does not want to pay charges-close out"
Jerel L.
REF S/S 22 CF WHIRLPOOL n/a Installed FF section gasket. Instruct bins are cosmetic. The cracks are restricting the usage. Unit checked ok
Derrell D.
WASHER AMANA NTW4516FW1 Unit stuck in evacuation mode. Recalibrate unit ran diag unit working properly.
Derrell D.
WASHER WHIRLPOOL LSQ9549PW6 Found hole where counterweight spring sits worn and expanded causing fill water run off. Attached spring to new hole test unit working properly
Derrell D.
WASHER WHIRLPOOL LSR8433KQ0 Found broken motor coupler. Replace test unit working properly ; used 1 285753A (coupler) from stock
Wayne D.
REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced icemaker
Wayne D.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 Replaced bi-metal and timer
Marc C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Tested unit found dead wash motor; ordrng 1 W10876537 (drain pump) and 1 W11085683 (pump&motor)
Wayne D.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Replaced compressor ship WPW10364007 customer will install; used 1 876764 (VALVE) from stock
Derrell D.
WASHER MAYTAG WFW85HEFW1 Water staying stuck open at times. During diag mode cold water will not activate. ; ordrng 1 WPW10289387 (WATER VALVE)
Peter B.
WASHER WHIRLPOOL MVWX655DW1 "Check unit does not drain , sewer drain pipe is clogged need a plumber to correct issues."
Peter B.
WASHER MAYTAG VWB865GW0 Check unit no issues found functions fine.customer refused to use washer as per manufacturer guidelines. she washing unbalanced loads.; Job Cmpltd
Peter B.
WASHER AMANA NTW4516FW3 Remove and replace failed parts listed tested functions fine
Peter B.
WASHER WHIRLPOOL WTW5000DW1 Check over found washing out sequence; recalibrate unit; retested; now unit functions fine ; Job Cmpltd
Frank G.
WASHER MAYTAG MHW5100DW Replaced defective pump and checked
Frank G.
WASHER WHIRLPOOL WFW7590FW0 Replaced defective parts and checked
Jose R.
WASHER MAYTAG MHW5100DW replaced defective drain pump..clear codes and tested unit all ok. Assist tech.
Dennis B.
WASHER WHIRLPOOL CAE2745FQ0 Db installed part tested unit unit ran to specs
Peter B.
WASHER WHIRLPOOL LTG5243DQC "Remove and replace failed part tested same issues does not start ,need a capacitor order ; ordrng 1 WP8572717 (start capacitor)"
Tyler S.
FREEZER WHIRLPOOL WRF560SMYM05 "Repaired freezer drain clog, no further issues."
Brian H.
ICEMAKER JENN-AIR JIM158XBCX2 Replaced part. Unable to test due drain installation issues. Customer is aware of drain issue (see photos) and advised us to move forward with repair and they will address drain issue on their own..
Eric S.
D/WASHER UNDCTR KITCHEN-AID KDTE204DSS0 Assisted tech sv
Kyron G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "4/10/19 9:31: KY rspndd 4/9 TUE, Installed parts unit checked ok."
Dennis B.
WASHER MAYTAG MVWC565FW1 Db unit is leaking bad from gear case and very loud Unit needs following parts ; ordrng 1 W10721967 (CAM) and 1 W10913953 (ACUATOR ) and 1 W11026785 (MOTOR ) and 1 W11035751 (GEARCASE) and 1 W11158831 (CAPACITOR ) and 1 W11161960 (WASHPLATE ) and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD)
Eric S.
RANGE KITCHEN AID KSGB900ESS3 Drawer adjustment
Stoyan S.
D/WASHER UNDCTR KITCHEN-AID KDTE204DSS0 "Helper completed ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Stoyan S.
DISHWASHER JENN-AIR JDB9200CWS2 Resets cntrl panel test it all op ok / If customer called back before 30 days order new W10610927-cntrl panel
Stoyan S.
DISHWASHER JENN-AIR JDB8200AWS0 Ck DW need new cntrl panel WPW10418326 $189.21 / Labor: $95.00 / Customer will decide later what to do will call office Do not order part before customer call
Eric S.
WASHER MAYTAG MVWB865GW0 Per tech support need user interface. Sr. 7724578074 ; ordrng 1 W11135394 (UI) and 1 W11162440 (CTRL)
Gerry Q.
MICROWAVE KITCHENAID KOCE500ESS05 Only 120 volt coming ing need an electrician to correct problem tech check all component all check ok
Eric S.
COMPACTOR WHIRLPOOL GACP15XXMG4 Found knob and switch broken ; ordrng 1 675382 (SWITCH OFF) and 1 9871829 (SWITCH ) and 1 WP777383 (NUT) and 1 WP9870487 (KNOB)
Gerry Q.
DISHWASHER KITCHENAID KDTE234GPS0 Dispenser replaced tested ok
Gerry Q.
DISHWASHER WHIRLPOOL GU2700XTSS1 Unit need new control board WPW10084141 customer willcall us back if want repair done
Gerry Q.
KITCHEN WHIRLPOOL n/a Door links replaced tested ok; used 1 8194001 (Link) from stock
Gerry Q.
COOKTOP WHIRLPOOL C221 Knobs and 2 infinity switch front left and rear left rear
Lewis G.
MICROWAVE KITCHENAID KOCE500ESS05 Replaced control board assembly however customer needs an electrician to check the circuit breaker for 240VAC what is only receiving 120 Volts and should be 240 VAC
Lewis G.
RANGE WHIRLPOOL KSEG950ESS1 Tested all four burners on top induction heating electric everything lighting up as it should. Tested bake and let up preheated to about 350° working fine checked broil which customer states did not shut off however did light up properly and when I hit cancel it did turn off with no issues and no error codes.
Brian H.
N/A N/A n/a Upon my arrival cons stated that another company was out at an earlier time to diagnose and order parts. It appears this service call was created in error. Called office to confirm no parts have been ordered through Dan Marc. Spoke to BP and was able to confirm no parts have been ordered an no technician from our company had been there.
Brian H.
LAUNDRY WHIRLPOOL WFW92HEFC0 Replaced parts working ok. Cons is concerned this is the second time the baffles have been replaced. Ran diagnostics found no other issues with washer at this time.
Lewis G.
RANGE - GAS JENN-AIR JGS8850CDS02 Need left and right side door hinge for oven door and also black panel plate for oven seems to be bent on both sides causing door not to close properly....called tech support sr# 7724578346.... just to verify that this door actually supposed to slide out out of the hinges; ordrng 1 2402W312?19 (DOOR LINING) and 2 7106P143?60 (DOOR HINGE)s and 1 W10162384 (DOOR GASKET)
Adrian R.
DISHWASHER WHIRLPOOL KUDE70FXPA5 "Check and found broken glass was inside the drain pump, remove drain pump and take out the broken glass run test leave working."
Ken K.
REFRIG/FREEZER JENN-AIR JFFCC72EFP02 "2 count call Unit is running at this time, customer states unit shuts down completely ( no lights, fans or cooling) at around 5 PM each day, called tech line SR # 7724575450 unable to duplicate problem. Customer has tried unplugging and re- powering up, also tried different circuits, will not restart, come back on in the middle of the night. Ordered boards; ordrng 1 W11107278 (ORION BOARD) and 1 W11114721 (MAIN CONTROL)"
Stoyan S.
RANGE JENN AIR JGRP436WP02 Ck range find electrode broil was disconnected Re install Test it all op ok
Stoyan S.
DISHWASHER KITCHENAID KDTE704DSS1 Replace defective cntrl board and panel Test it all op ok
Matt S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed. New led driver board. Did not correct. Light switches test fine. Ordering fc and rc led ceiling lights. Order (fc lght)W11205083 W11239944 W11205083; ordrng 1 W11205083 (module) and 2 W11205083 (module)s and 1 W11239944 (module)
Jerel L.
REFRIGERATOR AMANA ART104TFDW00 Installed new filter drier. Performed deep evacuation. Low PSI 10 high PSI 155. Full frost pattern. Unit checked ok
Chris H.
ICEMAKER JENN-AIR JIM158XBCX2 CH - assisted w/ 2man
Jose R.
REFRIG/FREEZER WHIRLPOOL WRS325FNAM01 "Found air-gap on fresh food door gasket ..heat to mold and seal,defrosted air return..unit tested ok"
Adrian R.
REFRIGERATOR KITCHENAID KBR036FMX02 ordrng w10124096/motor condenser (by SX)
Dennis B.
REFRIGERATOR MAYTAG MFI2570FEZ04 Db ice bin was in two put bin back together tested unit unit ran to specs
Eddy P.
WASHER WHIRLPOOL WFW97HEDC0 Washing machine needs overhaul bearings are malfunctioning need to order parts basket tub washing machine is in a closet with the dryer on top need at least a 3 count for this repair and also a two-man; ordrng 1 WPW10450389 (tub-outer)
Kenly S.
REF BOT/MT 26CF WHIRLPOOL n/a part installed the unit is working well
Adrian R.
KITCHEN WHIRLPOOL MDB5100AWW Check and found that the motor is defective making a loud noise. Motor needs to be replace also the customer as a part that was sent to her to replace but it still won’t have work in any case because of the motor that is defective.Customer said she’s going to replace the dishwasher.; ordrng 1 6917112 (MOTOR PUMP )
Tim S.
RANGE KITCHENAID KDRS483VSS04 After lowering the left oven manager. Reconnect Black t3 plug unit worked
Tim S.
REFRIG/FREEZER KITCHENAID KRFC704FSS00 Replaced defective cover & control board Also never received other board ; did not need
Tim S.
D/WASHER UNDCTR KITCHEN-AID KDTM384ESS2 "Covered under S22916/ Replaced defective tracks; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Eric P.
DISHWASHER AMANA ADB1400AGB1 "Ep-no error codes present, ran diagnostics. Element is not hot. Tested element at board-OL, tested triac at board-OL. Replacing control. Ordering (1) W10906422 cntrl-elec; ordrng 1 W10906422 (CNTRL-ELEC)"
Tim S.
DRYER WHIRLPOOL WED4850HW0 Removed screw from front bearing
Omar S.
WASHER MAYTAG MVWB835DW0 F3E1 pressure Installed new hose test
Elmer A.
WASHER WHIRLPOOL WFW94HEXW2 Unclogged drain pump checked op.ok
Tim S.
DISHWASHER KITCHENAID KDTM354DSS4 Sr7724579168 . Advised by tech line; ordrng 1 WPW10653840 (latch-door)
Keyel H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installl door check ok.
Tim S.
DISHWASHER WHIRLPOOL KUDP01FLSS1 Worn out not responding ; ordrng 1 WP8531262 (cntrl-elec) and 1 WP8531267 (panel-cntl) and 1 WP8564543 (cntrl-elec)
Frank G.
WASHER WHIRLPOOL WTW8240YW0 Needs tub job and tub ring....main tub bearing bad...2 men 2 count...customer replacing unit