Local Reviews
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Eddy P.
ALPHA WHIRLPOOL WFW7590FW0 Allow 2 count for this call. Washer needs a new inlet valve ASSY. Valve is leaking. Customer has a dryer that he wants repaired ; ordrng 1 W10599356 (INLET VALVE) and 1 W10726027 (SPRING )
Arden D.
WASHER MAYTAG MGDB765FW0 "AD. Checked unit, reset control. Unit touch panel functioning within designed operation."
Arden D.
MICROWAVE WHIRLPOOL IBMS1455WW0 "AD. Replaced defective holders, buttons and display control. Unit tested ok. Customer Need to make balance payment ($344.68)by contacting office."
Dennis B.
DRYER WHIRLPOOL WGD6620HC0 Db unit not powering up does have power unit needs following parts ; ordrng 1 W11223753 (nameplate) and 1 W11350212 (CONTROL ) and 1 W11351728 (UI) and 1 W11418551 (KIT)
Arden D.
WASHER MAYTAG MVWX655DW0 "AD. Checked unit, found faulty wash plate, actuator and hub. Customer decided not repair. Collected $125.76. In check#2917"
Lewis G.
WASHER MAYTAG MVWB835DW4 "Unit was not balanced / balance unit with some pieces of wood no defect found with unit re-calibrated unit also checked lock assembly which was working fine no defects found with unit F5 E2 lid lock,...F5E1 lid lock,...F2E1 stuck button,... era codes that were listed due to debris in lid like area soap debris"
Lewis G.
WASHER WHIRLPOOL WTW5000DW2 "347-483-7932,..Dana.... talk to wife and she explained that they are both at work her and her husband and she will not be available till after 4:00.... called Dana the husband and left a voicemail,.... called husband again and stated that he will be on his way from work so waited for customer,....SR# 7727175334,....Customer came and diagnosed unit drain pump was working just fine had to reset the main PCB unit is working properly I should adjusted the hose drain hose because it was on the floor and should be elevated at least 39 inches up tested unit again everything working properly as should know defects found with unit..."
Lewis G.
WASHER WHIRLPOOL WTW5000DW1 Customer stating that the drum was not spinning when diagnosing the unit put it on spin no error codes on unit everything was working exactly how it should water remains in the tub because of the drain situation please review all pictures advised how the drain should be under the counter into the sink which was causing the drain pump not to fully extract all of the water unit is working exactly how it should customers in process of correcting issue with the drain hose
Jerel L.
WASHER WHIRLPOOL WTW4850HW1 Only one error code present. Oversuds. Explained to cus of HE soap and water levels for this unit. All the noises are normal operation. Unit check ok
Adrian R.
REFRIGERATOR JENN-AIR JUD248CWRS00 Check and found that the cable wire harness is broken.; ordrng 1 W10488357 (harns-wire)
Paul D.
DISHWASHER MAYTAG MDB4949SDZ0 Checked unit found wash motor ass bad replaced. Tested ok
Paul D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Spoke to tech line 7727174199 water temp entering 105 degrees . Showed customer in use and care guide also do not use soup when rinsing dishes before loading unit .customer want unit to be reinstall unit to be straight when looking at the front . Tech tighten screw holding unit in place customer saw scratch on touch control from install .
Paul D.
REFRIG/FREEZER KITCHEN AID KRSF505ESS01 Repl ice maker motor everything else is working ok
Jesse F.
REFRIG/FREEZER KITCHENAID KRFF507HBS00 "Recall...still not making ice. Called tech line(SR# 7727176876). O&i parts. 2 count, customer has an open concession per recall, K07Q507APL1...also, on return, check wiring harness @ top of l/s f.f. door...; ordrng 1 W10646867 (vent) and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)"
Paul D.
KITCHEN WHIRLPOOL WRS588FIHZ00 Checked unit found sealer come from left side bottom of ref advised customer it will stop when unit stop shifting .
Clem S.
DISHWASHER WHIRLPOOL MDC4809PAW0 "Found kinked , decline part for now. ; ordrng 1 W10842407 (fil&drnhos)"
Moses D.
RANGE WHIRLPOOL WFG320M0BW2 "Made checks found wire pinched to left rear burner, repaired wire. Tested ok"
Marc M.
RANGE WHIRLPOOL WFG505M0BS3 Part installed and unit tested and checked ok.
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRF560SEHV00 Installed new dual valve. Defrosted tank reservoir. Unit plugged into a bad outlet. Cus will have a licensed electrician to address issue. Unit check ok
Jerel L.
KITCHEN WHIRLPOOL WFG320M0BS Cannot verify a gas leak with windex or my gas leak detector. Found faulty ignitor. Explained to cus they couldve smelled gas as it failed. Ran unit to 350 degrees. No gas detected. Unit check ok; used 1 W10918546 (IGNTR OVEN) from stock
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM01 "Damper stuck close, ordered new; ordrng 1 W11087463 (damper)"
Jerel L.
WASHER WHIRLPOOL WET4024HW0 "Unit was experiencing unbalanced loads. Simulated unbalanced loads to show customer. Ran unit, unit check ok"
Jesse F.
REFRIG/FREEZER JENN AIR JBR2088HES3 Found drain hose dislodged from drain in compressor compartment and reconnected/recall from previous repair...
Felipe T.
KITCHEN WHIRLPOOL ADB1400AGS1 Advised customer to use rinse aid. Ran test cycle and heater turned on normally
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Sr# 77271741272 replaced heater
Kenny G.
RANGE WHIRLPOOL WFG505M0BW2 Repairs completed.
Eddy P.
DRYER WHIRLPOOL LDR3822PQ2 Replaced element ran test dryer is heating fine
Kenly S.
DISHWASHER WHIRLPOOL WDT750SAHB0 check and found that the unit doesn't have the gaske; ordrng 1 W10300924V (GASKET )
Paul D.
DRYER AMANA NGD4655EW2 Checked unit found vent clogged . Informed customer to have it cleaned out
Felipe T.
M/W OTR JENN AIR JMV8208WP0 Replaced defective interlock mechanism and fuse ; used 1 W11244494 (INTERLOCK) from stock
Felipe T.
RANGE - GAS WHIRLPOOL MGT8720DS03 Replaced defective control board and valve assembly
Felipe T.
RAN GS S/I WHIRLPOOL WEG745H0FS0 Adjusted left side panel and blower to correct noise/ checked ok.
Jesse F.
N/A N/A MSD2756AEW "Compressor not needed...found defective start relay assembly(see picture in SD-Mobile, part is aftermarket) and replaced. Unit has good heat to drier and condenser, compressor operating @ 1.84 amps(rated for 7.20 amps, see picture of reading on SD-Mobile)...; used 1 8201786 (START-DEV) from stock"
Felipe T.
COOKTOP IKEA ICI500XB01 Replaced defective complete module
Felipe T.
RANGE MAGIC CHEF CGR3742CDW Replaced defective oven ignitor ; used 1 74007498 (IGNITOR) from stock
Felipe T.
DISHWASHER JENN AIR JDB9000CWS1 Replaced defective sump motor assembly part covered still under manuf warranty ; used 1 WPW10605057 (PUMP & MOTOR) from stock
Adrian R.
ICEMAKER WHIRLPOOL GI15NDXXS0 "Check and found that the wasn’t turned on before I got there so no ice was made. So i turn the ice maker on and it began to make ice cubes Immediately, I didn’t see any problem at this point. I leave the ice maker turn on and in good condition."
Eddy P.
WASHER WHIRLPOOL LC4900XSW1 Customer needs to think about repair cost. Parts that are going to be needed #285753AAnd #3360629 and #WP3363394 and possibly a timer #3347793 which is n/a and need to check for availability ; ordrng 1 285753A (COUPLER) and 1 3360629 (TRANSMISSION ) and 1 WP3363394 (PUMP)
Adrian R.
MICCROWAVE WHIRLPOOL KMCS3022GSS1 Check and found that this microwave needs a fuse. But i was told by Peter that this microwave is not serviceable by us.
Trevor B.
MICROWAVE DRAWER JENAIR JMC2430WP02 TB- Unit needs replacement door hinges. 2 man return needed.; ordrng 2 W10874474 (HINGE)s
Jesse F.
REFRIGERATOR MAYTAG MFX2676FRZ00 Replaced both deli drawer light modules and freezer light module. Also tightened door handles...; used 3 W10908166 (LED LIGHT) from stock
Adrian R.
REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Check and found that the evaporator leaking freon, need to replace it.; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer)"
Clem S.
REFRIGERATOR JENN-AIR JF42NXFXDW01 "Replaced all gaskets and mullion ,test good"
Adrian R.
LAUNDRY WHIRLPOOL LSQ9549PW "Check and found that the water inlet hose s leaking, but the hose that we brought here is 5ft won’t reach not long enough. We need a 6ft stainless steel hose. We will return with the other holes that the customer needs in 2 to 3 days as per Peter."
Jose R.
REFRIG/FREEZER WHIRLPOOL WRS315SNHM01 Unit installed in garage where temperatures drop below 55 deg ..asper owners manual needs to be above 55 deg..unit tested ok..adjusted temperature.
Jose R.
COOKTOP WHIRLPOOL WGE745C0FH01 Tested oven temperatures all ok..instructed on upper oven settings for best results..
Jose R.
DISHWASHER KITCHENAID KDFE104DSS1 Replaced defective control console..tested u it ok
Wayne D.
REFRIGERATOR WHIRLPOOL KBBL206EPA01 Repaired metal strip on fresh food door Order and ship grill WPW10188547 customer will install; used 2 542638 (GREASE) from stock
Wayne D.
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Disconnected bulbs as per customer
Brian H.
D/WASHER UNDCTR KITCHEN-AID KDTE234GPS0 "Replaced parts, working ok."
Dennis B.
WASHER WHIRLPOOL MHW8630HC0 Db installed part tested unit unit ran to specs
Dennis B.
REFRIGERATOR KITCHENAID KRFC300ESS Db tested unit unit ran to specs could not duplicate at this time no sounds at this time
Dennis B.
WASHER WHIRLPOOL WFW94HEXL0 Db unit had suds fault cleared unit customer to clean unit with affresh if customer calls back send sensor WPW10448876
Dennis B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Db installed part tested unit unit ran to specs
Paul T.
RANGE WHIRLPOOL WEGA25H0HZ0 "Checked unit, found display out.; ordrng 1 W11339753 (CONSOLE)"
Paul T.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Checked unit, found fresh food door liner and gasket no good causing poor seal, will need new door.; ordrng 1 LW10642551 (FF DOOR SS)"
Jose R.
WASHER WHIRLPOOL WFW6620HC0 Bellows torn..; ordrng 1 W11314648 (bellow)
Vincent D.
OVEN JENN-AIR JJW2430DP03 Vd installed panel sent to cust tested unit ran to specs
Dennis B.
RANGE JENN-AIR JGS9900CDB00 Db ignitor is dead unit needs following part ; ordrng 1 WP7432P143-60 (igniter- b)
Kenly S.
REF BOT/MT 18CF WHIRLPOOL WRB329DMBM00 check and found that the icemaker was on but the unit has no line of connection so the icemaker and the water valve produced the sound
Jason T.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Made checks” found defective thermistor & main board, order parts..; ordrng 1 W10316760 (DEFROST THERMISTOR ) and 1 W11172798 (CONTROL BOARD ) and 1 WPW10226427 (CONTROL BOARD )"
Stan F.
RANGE JENN-AIR JES9800CAS02 Found bake element burnt will need new bake element paid in full; ordrng 1 WPW10310274 (elmnt-bake)
Damian T.
REFRIG/FREEZER WHIRLPOOL GZ25FSRXYY6 Replaced electronic control unit/userface. Incorrect electronic control board was ordered ; ordrng 1 W11035835 (cntrl-elec)
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRT511SZDM00 Installed door door resolved
Gerry Q.
DISHWASHER KITCHENAID KDTM354DSS5 Control panel replaced unit tested ok; used 1 W10803367 (PANEL) from stock
Tim S.
DRYER WHIRLPOOL WGD8000DW4 Broken belt touchpad code; ordrng 1 W10849499 (BELT) and 1 W11133021 (CONTROL ) and 1 W11133029 (PAD)
Gabino P.
DRYER WHIRLPOOL WHD3090GW0 Reset main board and increase temperature and check ok.
Trevor B.
LAUNDRY MAYTAG MVWB955FC1 "TB- Customer states that clothing does not come out clean after cycle is finished. Ran diagnostics, all unit operations are normal. Unit had off balance and over load error codes stored. Ran load size recalibration and educated customer on proper loading techniques and advised to run clean washer cycle before resuming use."
Robert D.
REFRIG/FREEZER KITCHENAID KUDF204EPA00 Unit has faulty ice maker. Timer is getting stuck and cant advance. Ordering ice maker. Cust owes $205.01 on return. ; ordrng 1 4317943 (ICE MAKER )
Adrian R.
DRYER WHIRLPOOL WED9290FW0 Check and found that the dryer needs to be vent cleaning.
Adrian R.
RANGE KITCHENAID KSGG700ESS1 "Check and found that the spark wire harness came off. Reattached the wire, leave working properly."
Gerry Q.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Control panel has minor scratch ; ordrng 1 W11116422 (panel-cntl)
Darren S.
DRYER MAYTAG MGD6000XG2 Install parts .. greased all rollers .. machine ok
Darren S.
DISHWASHER KITCHENAID KDTE104ESS3 Install main control and sump assembly ...machine ok
Vincent D.
REFRIG/FREEZER MAYTAG MFT2776DEM00 Vd found unit with a low charge unit needs nitrogen to find leak then ff evap (W11116006) compressor (W10276644) dryer (WPW10143759) door gasket (W10407212 ) needs extra time. 4 x ; ordrng 1 NITROGEN and 1 W10276644 (compressor) and 1 W10407212 (gasket-fip) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Darren S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 As per customer no ice ... low pressure from dispenser ..customer instruct to change filter .. as of now .. no leak from ice maker ... customer instruct to clean condenser and dispenser area from mold .. normal operation ...
Jason T.
REFRIG/FREEZER WHIRLPOOL KRFC704FPS01 "Made checks” compressors running but not getting cold, defective compressor & or sealed system leak, ordering parts..; ordrng 1 876764 (VALVE) and 1 W11291123 (EVAPORATOR ) and 1 W11393142 (COMPRESSOR )"
Moses D.
DOUBLE WALL OVEN KITCHEN AID KOCE500ESS06 "Made checks found microwave door switch, not making good contact, adjusted switch. Tested ok"
Moses D.
DISHWASHER JENN-AIR JDTSS246GP0 "Replaced upper rack tracks. Tested ok; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Clayton G.
WASHER WHIRLPOOL WFW6620HW0 Customer claims there was a leak. No leak at this time. Will replace dispenser. Customer has recording of sound. Tech waited until unit went to same time in wash cycle as was in video. Unit needs dispenser and vent port deflector. 2counts; ordrng 1 W11036940 (VENT PORT DEFLECTOR) and 1 W11318755 (DISPENSER )
Jose R.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Roach infested unit compartment,control box/ electric,wiring harness..this is the extend of my diagnostics.unit is completely dead with interior lights working."
Jose R.
DRYER MAYTAG MEDC400VW0 Replaced faulty thermal fuse..tested u it ok; used 1 WP3392519 () from stock
Dennis B.
WASHER WHIRLPOOL WTW8040DW Db installed parts tested unit unit ran to specs
Brian H.
REFRIGERATOR KITCHENAID KRMF706ESS "Diagnosed faulty control WPW10624574, ACU WPW10675033, control W10804160, and valve W10874835; ordrng 1 W10804160 (CONTROL ) and 1 W10874835 (VALVE) and 1 WPW10624574 (CONTROL) and 1 WPW10675033 (ACU)"
Marc C.
MICROWAVE AMANA AMV2307PFS2 Installed control board light socket and bulb tested unit OK
Paul D.
RANGE WHIRLPOOL WFG505M0BS3 Installed center burner tested ok customer needs to replaced oven bulb
Tim S.
WASHER MAYTAG MVWP575GW0 Warranty bad lid switch ; ordrng 1 WPW10482836 (latch)
Stan F.
MICROWAVE JENN-AIR JMV9196CS5 Check unit ran unit 13 mins unable to smell anything burning at this time unit is working as it should be .
Robert D.
DISHWASHER MAYTAG MDB4949SHW1 Unit is DOA. 120v supplied at control. Ordering control and console. ; ordrng 1 W11225084 (CONTROL) and 1 W11255655 (CONSOLE)
Gabino P.
WASHER WHIRLPOOL WFW3090GW Replace timer and check ok ; used 1 W11334214 (TIMER) from stock
Tim S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Drop off
Paul T.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Spoke with customer and she wants to go ahead with repair; ordrng 1 12002355 (THERMISTOR ) and 1 WPW10503278 (CONTROL )
Brian H.
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ00 "Replaced parts, working ok."
Brian H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced parts. Working ok.
Vincent D.
DISHWASHER WHIRLPOOL WDF540PADM Vd found the house wires aluminum and not using proper connectors advised. Cust to contact a electrician
Robert D.
DRYER WHIRLPOOL WED4850HW0 Unit is missing 240. Only getting 80 volts across L1 and L2. Cust would not accept anything i said and states its the dryer. Informed her that the element needs 240 volts. She has had another company out here who told her it was a bad timer but thats not the case. Electrical issue.
Marc C.
WASHER WHIRLPOOL WTW4816FW2 Tested unit found heavy vibration due to inner basket out of round around causing heavy vibration customer is having unit replaced by Lowes within return policy day no parts needed call complete
Gerry Q.
DISHWASHER KITCHEN-AID KDTE234GPS Unit tested ok tech ran test mode no faulty code found
Gerry Q.
DISHWASHER WHIRLPOOL KUDS30IXSS2 "Upper rack adjuster and door gasket replaced unit tested ok; used 1 W10300924V (GASKET), and 1 W10712394 (ADJUSTER) from stock"
Tyler S.
DISHWASHER WHIRLPOOL WDF540PADW3 "Diagnostics good, no codes. Found large pots loaded improperly stealing water. No rinse aid and large chunks of food everywhere in unit. All spray arm holes clogged with food and filters dirty. Told customer to scrape off chunks of food off plates before loading. Unit does not chop up food. Unit not cleaning properly due to how it is being used. No functional issue."
Robert D.
WASHER MAYTAG MEDX700XL0 Cust states she has an appointment with another company on thursday. No work done. Didn’t even enter home.
Vincent D.
RANGE WHIRLPOOL WFG320M0BS3 Vd installed part tested unit ran to specs
Vincent D.
WASHER WHIRLPOOL MVWP575GW0 Vd found nut backed off cam unit needed cam (W10721967) installed part tested unit ran to specs ; used 1 W10721967 (CAM) from stock
Eric P.
RANGE KITCHENAID KGRS202BSS1 "Ep-arrived late and was met in the driveway, customer stated they were leaving and needs to be rescheduled"
Efrain R.
REFRIGERATOR KITCHENAID KRFF507HPSOO Replaced frz led lite ok
Clayton G.
M/W OTR WHIRLPOOL WMH32519HT0 Unit has bow in case refer to pictures.Case appears normal per tech. Called techline and took multiple pictures.Advised of customers decorative trim. Case#7727174161
Efrain R.
WASHER MAYTAG MVWC565FW1 No error codes coming up / went into service mode all good. / Drain hose has no air gap at end of drain hose gas a rubber which is snugg with in pipe .remove and adjust drain since was in deep.
Efrain R.
DISHWASHER KITCHENAID KDFE104DSS2 Hard water reading 250 ppm/ sump assy ok / arm rotating / right side adjuster with weight falls down replaced both adjusters/ checked ok/ water temp too low advise rising 1 not h ; used 2 WPW10546503 (ADJUSTER) from stock
Clem S.
REFRIGERATOR JENN-AIR n/a "Replaced parts,test good"
Trevor B.
REFREGERATOR KITCHEN AID KFCS22EVMS0 TB- Customer states that freezer temps have been fluctuating from 0*F to 15*F. Food product temperature at time of service call in freezer were 5*F. Evaporator had full frost pattern and all fans were functional. No signs of defrost issue or air leakage from gaskets. Did find condenser coil completely blocked with dust and pet hair (see pictures). Cleaned condenser coil to alleviated possible temp fluctuations. No other issues found at this time.
Moses D.
MICROWAVE JENN-AIR JMC2430DP00 Made checks found F2E1 error code. Replaced control panel. Tested ok. Part covered under 5 year warranty
Tyler S.
REFRIG/FREEZER WHILPOOL KSC24C8EYY02 "Unit has had multiple sealed system jobs done by us. Customer paid over $700.00 in sealed system labor and unit is having the same issues again. Customer is barely out of our labor warranty. A sealed system tech needs to be sent. Spoke with Cathy, a supervisor is going to reach out to customer. No charge today."
Vincent D.
MICROWAVE MAYTAG MMV4205FZ1 Vd found upper cam set all the way back reset tested unit ran to specs
Efrain R.
RANGE AMANA AER6603SFS2 Ot getting 240 v to range .need electrian
Antonio C.
DISHWASHER KITCHENAID KUDS30IXBT4 Reattached plug at user interface Tested ok
Elmer A.
WASHER WHIRLPOOL MVWB766FW0 "Ran diagnostic operation ok,can’t simulate issue."
Tim S.
DRYER- GAS MAYTAG MGD6630HC0 Explained estimate. Working as designed
Arden D.
REFRIG/FREEZER IKEA ISC23CNEXW01 "AD. Checked unit, found faulty board and switch. Customer will contact office on repair decision."
Stan F.
DISHWASHER KITCHENAID KDTE334GPS0 Found water line kink causing no water ran test unit is working now
Antonio C.
WASHER WHIRLPOOL WTW57ESVW1 Found tub saturated with grime Only solution is to replace tubCustomer will think about the repair
Paul T.
WASHER MAYTAG MVWB850YG0 "Checked unit, found inner tub hub worn out and also outer tub no good. Rotor and sttor full of oil and residue, will need rebuild.; ordrng 1 280146 (ROTOR) and 1 W10381078 (OUTER TUB) and 1 W10549509 (BASKET) and 1 WPW10076270 (SCREWKIT) and 1 WPW10178988 (SENSOR ) and 1 WPW10357576 (WASHPLATE ) and 1 WPW10419333 (STATOR )"
Paul T.
RANGE KITCHEN-AID KFGG500ESS2 "Checked unit, found front burners not lighting properly, will order.; ordrng 1 WPW10183374 (BURNER CAPS) and 2 WPW10515455 (BURNERS)s"
Kenly S.
WASHER AMANA NTW4516FW3 check and found that the hot water was off
Clayton G.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Install temp recorders. Retrieve in 3days. ; saved tckt
Clayton G.
WASHER WHIRLPOOL WTW7000DW3 Unit has bad your case. Will need gear case clutch in motor parts. To count on return; ordrng 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)
Clayton G.
DRYER WHIRLPOOL WED49STBW1 Unit needs timer. ; ordrng 1 W10846428 (timer)
Clayton G.
DRYER WHIRLPOOL WED7990FW0 Unit has broken door hinge. Needs list and parts.; ordrng 1 W11211933 (GLASS) and 1 W11251345 (DOOR)
Clayton G.
DRYER WHIRLPOOL WED6620HC1 No home. Confirm w Lori
Clayton G.
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ03 Adjust legs. And advised energy efficiency.
Ken K.
ICE MAKER JENN AIR JIM158XYRS1 Replaced main control and bin sensor due to over fill the bin
Ken K.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced dispenser pad due to not always working
Ken K.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Not cooling checked unit found inverter board on compressor not working, replaced same, rested ok; used 1 W11087200 (INVERTER BOX) from stock"
Vincent D.
REFRIG/FREEZER KITCHEN AID KRFC704FPS01 Vd unit needs compressor (W11393142) dryer (W11109499) nitrogen and fc on return ; ordrng 1 FC and 1 NITROGEN and 1 W11109499 (drier-tube) and 1 W11393142 (COMPRESSOR )
Ken K.
REFRIG/FREEZER JENN-AIR JFFCC72EFS00 "Not cooling Replaced compressor and and fixed tubing on condenser, flushed unit vacuum tested and refilled"
Vincent D.
REFRIGERATOR WHIRLPOOL WRB119WFBM00 Vd found numbers on control blank unit needed control (WPW10503278) installed part tested unit ran to specs ; used 1 WPW10503278 (JAZZ BOARD) from stock
Vincent D.
WASHER WHIRLPOOL WTW4816FW Vd unit needed agitator installed part tested unit ran to specs
Vincent D.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Vd found magnet out unit needs gasket (W10830162) resc cust; ordrng 1 W10830162 (gasket-fip)
Chris H.
WASHER MAYTAG MVWB835DW4 "CH - found unit with no fault codes. Ran through diagnostic- some excess noise during spin and agitate. Checked under unit and found evidence of oil leaking from gearcase. Unit needs new gearcase {W10811956}, 2 job count on return; ordrng 1 W10811956 (GEARCASE)"
Vincent D.
WASHER MAYTAG MVWX655DW1 Vd unit needed hub (W10528947) installed part tested unit ran to specs ; used 1 W10528947 (HUB) from stock
Chris H.
MICCROWAVE WHIRLPOOL WMHA9019HZ1 "CH - customer describes intermittent unresponsive ui and unit not heating. Unable to recreate customer complaint - unit functioning normally at time of service. Found several stored f6e0 faults - code not listed in techsheet. Also, display in door appears to be crooked - slanted down slightly to the right. Called techline - sr# 7727157473. Per techline, fault code is a power board comm failure. Unit needs new door assembly {W11186019}, interlock {W11197766}; ordrng 1 W11186019 (DOOR) and 1 W11197766 (INTERLOCK)"
Chris H.
RANGE WHIRLPOOL WFG320M0BS3 CH - door gasket on chasis is broken in bottom lh corner - unit needs new gasket {WPW10535778}; ordrng 1 WPW10535778 (GASKET)
Chris H.
REFRIG/FREEZER WHIRLPOOL WRV986FDEM01 "CH - installed new valve - while im fill tube was disconnected from valve, attempted to blow through tube - tube is blocked. Jumped out im - no water to im. Ohmed out fill tube heater - reads ol. Also, fc led is out, top rc leds are dim. Called techline to document, sr# 7727159950. Unit needs new fill tube assembly {W11238340}, led module {W11205083}, 2 job count on return ; ordrng 1 W11205083 (LED MODULE) and 1 W11238340 (FILL TUBE)"
Chris H.
MICRWAVE MAYTAG MMV42051BAW CH - customer canceled service
Chris H.
DISHWASHER WHIRLPOOL WDT750SAHB0 "CH - unit has multiple issues. Upper rh side of upper rack is bowed out. Found rh adjuster cover loose and partially disconnected from adjuster assembly - attempted to reinstall and found upper tab broken. Also, tub gasket is deformed in upper lh corner. Unit needs new gasket {W10300924V}, adjuster {W10712395}, dishrack {W10727422}; ordrng 1 W10300924V (GASKET) and 1 W10712395 (ADJUSTER) and 1 W10727422 (DISHRACK)"
Chris H.
DISHWASHER KITCHENAID KDTE104DSS0 "CH - upon arrival, found a large amount of rodent feces below unit. Advised customer to contact a licensed exterminator to resolve. Advised customer that before any work can be done on proof of extermination in writing must be provided and area below unit has to be cleaned out. Customer will call in to reschedule"
Kage M.
RANGE JENN-AIR JGRP436WP01 After installing the blower fan ran the unit to find the unit gave off the error for low blower fan speed needs controls please s code both controls so $283.08total for both repais ; ordrng 1 W10888661 (cntrl-elec) and 1 WPW10464535 (cntrl-elec)
Chris H.
DISHWASHER KITCHENAID KDFE104DSS "CH - found water supply to unit turned off. Turned on water, unit fills, circulates, and drains normally. No stored fault codes. Advised customer to run a clean cycle with affresh. No other functional issues found at this time"
Kage M.
MICROWAVE JENN-AIR JMW2427IM01 Checked and found oven door stainless steel finish separating also notice microwave door is slightly slanted on the right side needs to man to pull out to adjust ; ordrng 1 W11349274 (OVEN DOOR COMPLT SS)
Kage M.
WALL OVEN WHIRLPOOL WFG505M0BS3 Install parts left unit working as designed
Kage M.
REFRIG/FREEZER KITCHEN AID KRFF300ESS01 Installed door and left the unit working as designed
Vincent D.
REFRIGERATOR KITCHENAID KRMF706EBS01 Vd found user interface blank on draw unit needs user interface (WPW10769076) harness (W11170612) ; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)
Kage M.
DISHWASHER KITCHENAID KDTE234GPS0 Checked and found a lot of old soap still in the unit advise the customer to run the hot water at the faucet to bring the water temp up so it was dissolve the soap after the wash explained-the water temp should be 120 degrees entering the unit every wash cycle to dissolve the soap ran the unit 3 times no leaks p
Kage M.
DISHWASHER KITCHENAID KDTE204ESS1 "Checked and found faulty drain pump and sump and motor sump and motor was s coded the $40 dollars that was charged additional was for the labor to install sump and motor ; ordrng 1 WPW10605058 (pump&motor), used 1 WPW10348269 (PUMP-DRAIN) from stock"
Kage M.
WASHER MAYTAG MHW5630HW0 Checked and found the unit not draining found paper towel and coins stuck in drain pump removed and left unit working as designed
Vincent D.
RANGE WHIRLPOOL WGG745S0FS02 Vd cust complaint is that the valves ate turning by them self checked all valves they are working as designed the only way they turn is by pushing in first cal not get valves to turn with out pushing in first cust also said they they can turn if she brushes up against them but advised that we can not correct that cust stated she tried a cover but it didn’t fit this design unit is running as designed
Marc C.
DISHWASHER WHIRLPOOL JDS9860AAP Tested unit found door hinges bent and issues with clock assembly from power surge clock NLA do not order parts customer wants to think about it ; ordrng 2 WP74011140 (HINGES)s
Enerve B.
REFRIG/FREEZER WHIRLPOOL WRT104TFDT01 "Checked out the ref,founded the failure of the drain pan by the compressor ,vibrated,nocked between.Cleared the the the drain pan by removing the vibration,tested ok."
Paul D.
WASHER MAYTAG MHW5630HW0 Helped Omar with call ;
Paul D.
WASHER WHIRLPOOL MHW6630HW0 Helped Omar with repair
Paul D.
DISHWASHER WHIRLPOOL WDF540PADW3 Checked unit not getting power to drain pump all the time will order ; ordrng 1 W10876537 (drain pump) and 1 W10906428 (cntrl-elec)
Paul D.
COOKTOP KITCHENAID KGCC506RBL03 Checked unit found top cracked also needs all burner ass and screws to hold burners in place . Customer stated will go thru homeowner insurance .couldnt find model and serial number tag on unit received model and serial numbers from customer .
Paul D.
DISHWASHER WHIRLPOOL GU2475XTVQ0 Checked unit found upper rack not in proper position causing water to come thru dispenser
Paul D.
WASHER MAYTAG MVWB765FW3 Checked unit found unit working properly advised customer to sort by fabric and color .tested ok
Omar S.
WASHER WHIRLPOOL MHW6630HW0 Installed panel control test ok..
Tim S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Shelfs would not release; ordrng 2 W11162572 (SHELF)s
Paul D.
WASHER WHIRLPOOL WTW4955HW1 Checked unit found computer had to be reset tested ok
Tim S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 10/10/19 door was replaced in notes Customer also said so
Tim S.
REFRIGERATOR MAYTAG MFI2568AES Too cold fresh food; ordrng 1 WPW10127427 (control)
Tim S.
WASHER WHIRLPOOL WFW7590FW0 Replaced defective a c u & pressure switch Use less detergent pls
Tim S.
DRYER - GAS WHIRLPOOL WGD9400SW0 "Replaced defective pulley & belt; used 1 279640 (idler pulley), and 1 661570 (belt) from stock"
Aris S.
WASHER WHIRLPOOL WFW92HEFC0 "Helper call, install all parts, test it is working good"
Gabino P.
WASHER WHIRLPOOL WTW8500DC0 Replace hose etc and check not leaking any more
Gabino P.
WASHER WHIRLPOOL WFW92HEFC0 Replace broken bearing and check ok
Gabino P.
LAUNDRY WHIRLPOOL WGT4027HW0 Found code F0E2 reset main board and check ok.
Gabino P.
WASHER WHIRLPOOL WTW8100BW0 2 cct Need main board and pump damage customer decline
Gabino P.
DRYER WHIRLPOOL WGD70HEBW1 "Replace roller was making noise and check ok.; used 1 W10314173 (rollers), 1 W10314173 (rollers), 1 W10314173 (rollers), and 1 W10314173 (rollers) from stock"
Brian H.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found saved fault code F7E1 (no heat). Ran diagnostics and confirmed heating element is functional. Diagnosed faulty ACU W11305297 and sensor W11084121. Order parts.; ordrng 1 W11084121 (SENSOR) and 1 W11305297 (ACU)
Stoyan S.
RANGE WHIRLPOOL WFG320M0BS3 Replace broken glass and defective cntrl Test it all op ok
Brian H.
REFRIGERATOR KITCHENAID KRFC704FPS03 Diagnosed torn Gasket W10917313. Order part.; ordrng 1 W10917313 (GASKET)
Brian H.
WASHER WHIRLPOOL WTW5000DW1 "Found unit unresponsive. Rebooted ACU, unit powered on. ran diagnostics verification cycle, found no further issues. Calibrated unit, machine now working as designed."
Dennis B.
DRYER WHIRLPOOL WGD8500DC4 Db unit has vibration that starts after unit heats up unit needs following part ; ordrng 1 W11401018 (SEAL)
Trevor B.
REFRIGERATOR WHIRLPOOL WRS586FLDM01 TB- Removed ice blockage to ice maker fill tube. Ice maker functions tests good. Advised customer to allow 24 hours for full ice production. Paid total $211.06 by cc ref# 2008336865.
Dennis B.
DRYER MAYTAG MGDX655DW2 Db installed part tested unit unit ran to specs
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS571CIHB00 TB- Wiring at bottom of freezer door is broken not allowing power to IM fill tube heater. Needs replacement door and ice maker. 2 man return needed.; ordrng 1 LW11089021 (FREEZER DOOR) and 1 W10873791 (ICE MAKER)
Dennis B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Db tested unit unit ran to specs could not duplicate at this time
Trevor B.
WASHER MAYTAG MVWC465HW2 TB- Unit had off balanced load error code stored. Ran diagnostics and found no functional issues at this time. Advised customer on how to avoid further issues.
Trevor B.
WASHER MAYTAG MVWB765FW3 TB- No functional issues or abnormal sounds found at time of service call.
Wayne L.
RANGE KITCHENAID KSGB900ESS3 Check unit panel control is faulty also buttons not responding when pressed ; ordrng 1 W10913685 (PNEL CONTROL ) and 1 W11025616 (HARNESS KEY PAD)
Trevor B.
WASHER MAYTAG MVWX655DW1 TB- Installed new control. Tests good.
Wayne L.
REFRIGERATOR MAYTAG MBL2258XES6 Check unit ice maker is faulty parts is not on my truck ; ordrng 1 W10884390 (ICE MAKER )
Trevor B.
KITCHEN WHIRLPOOL UXW7324BSS1 TB- Customer had significant grease fire while using cooktop. Flames from cooktop fire melted all interior components of vent hood. Took pictures and documented issue with Techline (SR# 7727163131). Filed secondary report w/ WPL safety (SR# 7727163131). As per WPL issue was caused by user error and is not covered by warranty. Customer does not wish to repair unit.
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Check unit bricks of ice build up in freezer control and thermistor is faulty ; ordrng 1 W11035836 (CONTROL BOARD ) and 1 WPW10383615 (THERMISTOR ) and 1 WPW10464673 (MOTOR EVAP )
Marc M.
RANGE KITCHENAID KSIB900ESS2 Unit tested and checked fan assembly needed to complete repair.; ordrng 1 W10346153 (COVER) and 1 W11414552 (FAN ASSEMBLY)
Marc M.
RANGE WHIRLPOOL WFG540H0ES1 Unit unable to be tested unit disconnected as per cx was there on the 2/6 no service can be rendered to unit that is disconnected Sr 7727056187.
Marc M.
RANGE KITCHENAID KFGD500ESS04 Unit tested and checked cleared burner and tested ok unit ops well.
Marc M.
DISHWASHER WHIRLPOOL WDT720PADM2 Unit tested and checked secured unit by raising feet to allow unit to be press against counter cx supplied shims to do so.
Marc M.
DISHWASHER KITCHENAID KDTE334GPS0 Unit tested and checked ok cleared codes and cx instructed .
Stoyan S.
MICROWAVE O.T.R. JENN AIR JMW2430WS02 Replace broken hinges Arm is also broken order new; ordrng 1 W11214480 (ARM)
Stoyan S.
OVEN JENN-AIR JJW2830DP02 Cntrl on broiler not cycles Order new; ordrng 1 W11179310 (CNTRL) and 1 W11236888 (CONSOLE )
Antonio C.
RANGE JENN-AIR JGS9900CDB01 Holder screw fell off; ordrng 10 WP4159193 (screw)s and 1 WP7527P086-60 (holder-orf)