Local Reviews
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Vincent D.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Vd tested unit found unit needs ice maker (W11099789) resc cust ; ordrng 1 W11099789 (icemaker)
Tim S.
OVEN KITCHENAID KEBK276SBL04 Duplicate 779199
Dennis B.
FREEZER KITCHENAID KRFF707ESS01 Db compressor is extremely hot Customer will start using spare fridge as of today sealed system covered under extended; ordrng 1 W10832994 (COMPRESSOR ) and 1 WPW10143759 (DRIER)
Arden D.
WASHER WHIRLPOOL WFW94HEXW2 "AD. Checked unit, found faulty inlet valve. Ordering part. Collected $122.57. In check#4922; ordrng 1 WPW10289387 (VALVE )"
Marc C.
WASHER WHIRLPOOL WFW9750WW01 Te#ted unit found left front foot loose causing unit to vibrate in high speed spin i tightened jamb nut tested unit ok
Clem S.
REFRIG/FREEZER WHIRLPOOL WF540CWBM1 "Replaced part ,test okay"
Tim S.
OVEN KITCHENAID KEBK276SBL04 Requires specialist extra man 2- count Also irratic u I display ; ordrng 2 WP9760774 (elmnt-brol)s and 1 WPW10119142 (cntrl-elec) and 1 WPW10312205 (cntrl-elec)
Dennis B.
WASHER WHIRLPOOL WTW5000DW2 Db tested unit unit ran to specs no faults found norm operation
Vincent D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Vd found float switch stuck freed tested unit ran to specs
Damion M.
RANGE WHIRLPOOL KGSA906PSS00 Check range and found faulty thermostat blown i will order..; ordrng 1 WP8300802 (THERMOSTAT)
Paul D.
REFRIG/FREEZER WHIRLPOOL JGRP548WP01 Installed new display unit also clean both oven door glass . Off ice called tech inform invoice didnt close on 4/30 need to redo on 5/1
Moses D.
OVEN JENN-AIR JJW2830WS02 "Made checks tested roll out rack, passed tested does not need kit to be installed can hold 25lb. Authorization # R251BD; used 1 W10811020 (BRACKET) from stock"
Aris S.
MICROWAVE WHIRLPOOL WMH31017FS0 Need parts; ordrng 1 W10269232 (T-STAT) and 1 WPW10693025 (MAG)
Vincent D.
OVEN KITCHEN AID KDRS407VSS05 Vd found yellow plastic shipping block not removed and melted on bottom of oven cleaned tested unit ran to specs
Gabino P.
WASHER MAYTAG MHW5500FW1 2 MAN 2CCT NEED DRYER OFF FROM WASHER ; ordrng 1 W10911042 (TOUCH PANEL) and 1 W11201286 (CONTROL ELECTRONIC ) and 1 WPW10443885 (latch)
George T.
WASHER WHIRLPOOL WTW5000DW1 Heard abnormal sounds from gearcase..also motor squeaking..inner basket slipping..unit will need complete rebuild..; ordrng 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (MOTOR)
Lewis G.
RANGE WHIRLPOOL WFE515S0ES1 Unit has error code F9 E0 voltage coming out of the outlet on wall is correct receiving 240 V 120 V and 120 V on all connections this unit needs a board; ordrng 1 W11122551 (CONTROL-ELECTRIC)
Matt S.
WASHER WHIRLPOOL MVWB850YW0 Needs bearing kit and impeller cap. Quoted trip 114.95 parts 118.14 labor 190.00 total w/tax 451.48 collected trip 122.57 cc
Matt S.
WASHER WHIRLPOOL WFW94HEXL2 Has hair on bottom of the door not allowing a good bellow seal. Advised to wipe down the door periodically. See photos.
Jason T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Made checks” unit functions normal at this time, ..."
Kenny G.
RANGE - GAS MAYTAG MGDX655DW2 Found start switch fell out of socket. Reinstalled switch and all is ok now. Working as designed
Eric P.
REFRIG/FREEZER KITCHEN AID KBRP36FKS02 "Ep-found loose connection in inverter board, repaired. Unit is cooling properly"
Eric P.
DISHWASHER WHIRLPOOL KDFE104HPS Ep-found plastic clip stuck under element. Removed and cleaned.functions as designed
Vincent D.
REFRIG/FREEZER KITCHEN AID KBRP36FKS02 Vd asst er refer to his notes
Karl G.
REFRIGERATOR MAYTAG MFW2055FRZ00 Kg 4/30 checked unit found fresh food section not cooling due to ice build up blocking evaporator fan motor. Defrosted ice build up on evaporator. Fastened thermistor to proper position on evaporator. Unit cooling and airflow to fresh food section blowing properly
George T.
DRYER WHIRLPOOL WED4815EW1 Part was installed..test ok while present..left customer my card.told her to do some loads and call me if there is still an issue..
George T.
WASHER WHIRLPOOL WED4815EW1 Installed new console. Interface and harness . Test ok after repair..customer was present while testing.
George T.
WASHER WHIRLPOOL WFW3090GW Parts were installed. All features and functions test ok...
George T.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Unit not running..just the lights come on..was able to get behind unit..to unplug it..waited afew minutes.and repluged in..all the systems came back on.waited for frost pattern to build up on both evaporators...all test ok before leaving the home..
George T.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 Found bent grommet at end of drain tube not allowing water to get to drain pan.had to cut a portion off the grommet.poured water down drain after repair..all test ok..
George T.
RANGE WHIRLPOOL WFE515S0ES2 Found an electric stove in kitchen..no power at all T the outlet..could not go downstairs to check breakers or panel..customer stated they will take care of it.
Eric P.
OVEN WHIRLPOOL WOS51EC0AB01 "Ep-unit has F1E0 error code, needs new control panel. Ordering (1) W10861485 panl-cntrl; ordrng 1 W10861485 (PANL-CNTRL)"
Jason T.
REFRIG/FREEZER WHIRLPOOL KRFF707ESS01 "Replaced main control & UI board, defrost e, tested ok..."
Paul D.
RANGE WHIRLPOOL WFG540H0ES1 Installed parts listed tested all burners
Sam C.
72" BM KITCHENAID KFCS22EVMS6 Found water line frozen ice maker failed on damage gears; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve)
Aris S.
RANGE KITCHEN AID KDRP407HSS13 "Reset the control board test it is working good, but if problem continues then need the control, but the control is no longer available"
George T.
REF T/M 18 CFFF WHIRLPOOL WRT318FZDW02 Found bad restriction by capilary tube in freezer evaporator...will need sealed system repair..; ordrng 1 W11092625 (compressor)
Tim S.
TRASH COMPACTOR KITCHEN AID KTTS505ESS0 Sr77247736198. Tech line suggested to let break in.Sound is normal might quite down.
Tim S.
RANGE JENN AIR JDS9860CDS01 Replaced defective control. Cleaned off front right burnerElectrode. Whole top of cooktop will have to be disconnected
Tim S.
D/WASHER UNDCTR WHIRLPOOL WDT720PADW2 Cleared drain with gallo gun.
Tim S.
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 Replaced defective fresh food thermistor kit ; used 1 W11033168 (HARNESS WIRE) from stock
Arden D.
REFRIG/FREEZER WHIRLPOOL KBFS20EVMS13 AD. Replaced defective drain tube. Unit tested ok. Collected $92.76 via ccd. Unit tested ok.
Karl G.
REFRIGERATOR WHIRLPOOL KSRG25FKSS16 Kg 4/30 checked refrigerator found thermostat and control has to be turn off/ on constantly to turn refrigerator on. Needs new control and thermostat ; ordrng 1 WP2315562 (thermostat) and 1 WPW10366605 (cntrl-elec)
Arden D.
REFRIG/FREEZER KITCHEN AID KBFS20ECMS00 "AD. Checked unit, spoke to TECH LINE (SR#7724740591). Recalibrated temperature settings. Unit ok. Collected $122.57 via ccd."
Arden D.
DRYER WHIRLPOOL GGW9250PW0 "AD. Checked unit, found clogged vent tub. Advised customer get vent completely cleaned to allow proper air flow. Unit is ok. Collected $122.57 via ccd."
Tim S.
DISHWASHER MAYTAG ADB1100AWW5 No response ; ordrng 1 W10817282 (cntrl-elec)
Lewis G.
WASHER WHIRLPOOL MHW5630HW0 Customer was concerned of that CL code that was at the end of wash after reviewing with Frank who found out from engineering that CL meant to clean washing machine which is a new program within the new washers put unit in diagnostic mode no error codes everything was working I should know need to replace the main PCB this was discussed with office
Lewis G.
WALL OVEN WHIRLPOOL KEBU208SSS03 Replaced upper oven board and also pressure switch testing unit everything working as it should unit is repaired....
Eric S.
OVEN WHIRLPOOL WOD51ES4ES00 Installed parts
Eric S.
REFRIGERATOR WHIRLPOOL WRT111SFDW02 Found clogged drain. Cleared drain unit works ok
Eric S.
N/A N/A KUDE60SXSS3 Installed parts tested unit it works ok
Arden D.
DRYER WHIRLPOOL WGD5000DW3 "AD. Checked unit, found faulty sensors and burner Assy. Ordering parts.; ordrng 1 W10681051 (SENSOR ) and 1 W10823508 (BURNER ) and 1 WP338906 (SENSOR )"
Roberto C.
WASHER WHIRLPOOL WFW72HEDW0 Reset control run test ok machine was overloaded
Felipe T.
RANGE KITCHEN AID KDRP407HSS13 Helper complete
Gerry Q.
WALL OVEN WHIRLPOOL KEBU208SSS03 Helper job completed unit tested ok
Gerry Q.
DISHWASHER WHIRLPOOL WDF540PADM3 Unit was unlevel tech leveled tested no water leak found tested ok
Gerry Q.
DISHWASHER KITCHENAID KDTM354DSS5 "Control board and control panel replaced unit tested ok; used 1 W10854215 (CONTROL), and 1 W10902370 (PANEL CONTROL) from stock"
Gerry Q.
OVEN JENN-AIR JJW2430DS02 Control panel replaced unit tested ok customer got the part from whirlpool
Gerry Q.
RAN DUAL FUEL JENN-AIR JDS1750ES1 Tech unable to duplicate customer s complaint unit tested ok
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRX988SIBM01 Defrost fresh food evap install parts.
Eric S.
DISHWASHER KITCHENAID KDTE254ESS2 Found motor not pumping need parts; ordrng 1 W10902372 (SUMP ASSY ) and 1 WPW10448645 (WASH ARM)
Ken K.
REFRIG/FREEZER KITCHEN AID KFIV29PCMS00 Replaced lower draw control board due to not read correctly
Stoyan S.
DISHWASHER MAYTAG MDB8989SHZ0 Third level rack hit spray arm and broke Order new manifold ; ordrng 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (spray arm upper) and 1 WPW10340745 (tube-feed)
Ken K.
REFRIG/FREEZER KITCHEN AID KRFF302EBS00 Replaced defective control board and defrost thermostat due to items defrost in FC
Ken K.
REF BOT/MT 22CF WHIRLPOOL WRF532SMHZ01 "Checked unit found unit not defrosting, thermostat was defective replaced same ; used 1 10442411 (DEFROST THERMOSTAT) from stock"
Kenly S.
WASHER WHIRLPOOL WFW6620HW0 check and I did not find anything defective in the unit just that they have an electrical problem
Wayne D.
REFRIGERATOR KITCHENAID KRFC300ESS01 Adjusted doors
Elmer A.
DRYER - ELECTRIC WHIRLPOOL WED92HEFW0 Replaced defective idler pulley checked operation ok.
Elmer A.
WSH FRT/LOAD WHIRLPOOL n/a Installed pressure switch checked operation ok.
George T.
RANGE AMANA AGR5330BAS3 Was able to lower the flame size on all burners..bake coming on perfectly. And holding temp well..other than that . Unit is performing as it was designed to.
Keyel H.
REFRIG/FREEZER KITCHENAID KFFS20EYWH00 Shelf broken out of position order part needed.; ordrng 1 WPW10305243 (shelf-glas)
Enerve B.
DISHWASHER JENN-AIR JDB3600AWX5 "Checked the dw,founded the failure of the console assy and the control electric,but the customer don’t want to order any parts, want to buy a new dw,just paid the s/c only:$125.15,chck#10162"
Ken K.
BEVERAGE CENTER KITCHENAID KUBR204EPA00 "Front is missing, parts sent are wrong reordered parts ; ordrng 2 W10859467 (SCREWS)s and 1 W11164089 (FRONT )"
Enerve B.
OVEN WHIRLPOOL WFG361LVT "Checked out the range ,founded the failure of the igniter oven.Installed from t/s,also unit under wp contract as per office and tested ok at 350 cycle.; used 1 WP9758079 () from stock"
Enerve B.
RANGE MAYTAG MGS5770ADB "Checked out the range,founded the failure of the oven door hinges.Replaced from prescreen,tested ok."
Enerve B.
RANGE WHIRLPOOL AGR4230BAW3 "Checked out the range ,founded the failure of the gas flex to the valve, loose.Paired the gas flex and tested ok w/ customer."
Trevor B.
MICROWAVE WHIRLPOOL WOC54EC0AS03 TB- Installed new main control. Tests good.
Trevor B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 TB- Installed new drain tube and f/f thermistor/fan harness. Tests good. Balance $158.95 paid by check #816.
Trevor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 TB- Installed uv dye drier and door switch. Recharged unit to specs. Advised customer to allow 24 hours for temperature recovery and to set up return appointment with office when cooling temps become abnormal again.; used 1 12002646 (LIGHT SWITCH KIT) from stock
Trevor B.
MICRO OVEN TOP KITCHENAID KMHS120ESS7 TB- Found microwave loose and wobbly in cabinet space due to improper installation. Rear mounting plate is not secured to back wall behind unit. The only thing supporting microwave is the two upper mounting bolts. Pictures and video taken of installation issue. Advised customer to contact installer to resolve issue.
Robert D.
MICROWAVE WHIRLPOOL WOC54EC0AS03 Replaced control. Full response from bake and broil relay. No further issue.
Derrell D.
WASHER WHIRLPOOL WFW6620HW0 F8E1 error. Customer using Y fill hose hot water over powering causing code. Explained functions and load and go
Marc M.
OVEN MAYTAG MGR8800FZ0 Unit could not be tested cx detached gas line him self explained to cx gas line would have to be reconnected in order for a leak test to be conducted. He then told me that he had changed the gas shut off from the wall and he was a licensed plumber and wanted the unit tested throughly. I explained to the cx to call back to reschedule when he re connected the line.; snapped 1 QuickPics
Felipe T.
RANGE WHIRLPOOL KGSA906PSS02 Replaced defective oven ignitor
Stoyan S.
OVEN WHIRLPOOL WOD51ES4ES00 Helper completed Test unit works as designed
Peter B.
DRYER WHIRLPOOL WGD5000DW1 "Check unit does not heat replace failed parts listed tested functions fine ; used 1 3392519 ( fuse), and 1 WP338906 ( SENSOR) from stock"
Jason T.
REFRIG/FREEZER MAYTAG MRT311FFFZ00 "Made checks” adjusted refrigerator & freezer doors, leveled refrigerator, tested ok..."
Chris H.
WASHER AMANA NTW4516FW2 CH - installed new water inlet valve - tests good. No other functional issues found at this time
Kenny G.
REFRIGERATOR WHIRLPOOL GX5FHDXVY Installed the part. Job done.
Clem S.
DISHWASHER MAYTAG MDB959SFZ4 "Replaced defective tracks ,test okay ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Felipe T.
MICRO OVEN TOP WHIRLPOOL CMO WMH32519HZ3 Replaced defective magnetron ; used 1 WPW10693025 (
Darren S.
DISHWASHER KITCHEN AID KUDC10IXSS8 Install parts
Wayne D.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Defective ice maker arm keeps getting stuck /Replaced icemaker
Jerel L.
REFRIGERATOR KITCHENAID KRFF300ESS01 Customer loading bottles in bottom bin. Educated to store other items other than bottles.. Unit checked ok
Felipe T.
RANGE JENN AIR JGS8860BDP Replaced defective control panel ; used 1 WP5760M339-60 (
Chris H.
DISHWASHER WHIRLPOOL WDT750SAHV0 CH - installed new sump assembly and control - tests good
Kenny G.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found fridge door is not holding gasket in place. Defective mold. Will order. ; ordrng 1 LW10636410 (dor-fip)
Clem S.
ICE MAKER KITCHEN AID KUIC18NNXS1 "Replaced parts,test okay"
Lewis G.
WASHER WHIRLPOOL WTW4955HW1 Sr # 7724741398......Called tech-support to report that the lady was an elderly lady but very abusive not happy with the product everything working perfectly I should customer was complaining about a leak drain hose connection was facing horizontally and when unit would drain would splash the water all over the place instead of pointing downward into a utility sink which was next to the washing machine no error codes to re-calibrated unit unit working as designed no defects found
Jerel L.
72" BM KITCHENAID KRFC302ESS00 "Applied washer to left ff door. Door was out of alignment. After repair mullion heater aligns proper. now Unit ops checked ok; used 1 WPM0274057 (SHIMS) from stock, Job Cmpltd"
Kenny G.
DISHWASHER WHIRLPOOL WDT730PAHV0 Found heating issue with unit. Heater defective also main control. Will order ; ordrng 1 W10441445 (heater) and 1 W10918994 (cntrl-elec)
Jerel L.
REFRIGERATOR WHIRLPOOL GB9FHDXWS04 Icemaker faulty. Replaced icemaker. Cycled. No leaks found. Unit checked ok; used 1 4317943 (ICEMAKER) from stock
Trevor B.
REFRIGERATOR KITCHENAID KRMF706EBS01 TB- Unit has multiple issues. Initially found main control not sending power to unit loads. Reset and control began to work. Replacement control needed. Broken neutral wiring at freezer fan motor. Needs replacement evap fan assembly. Freezer door is warped and glides not fully retracting. Needs new door and adapters (left and right).; ordrng 1 W10625069 (GLIDE LEFT) and 1 W10625070 (GLIDE RIGHT) and 1 W10815700 (DOOR) and 1 W10909682 (NAMEPLATE ) and 1 W11249952 (FAN MOTOR ) and 1 WPW10675033 (CONTROL )
Clem S.
DRYER MAYTAG MLG2000AWW "Clean sensors,test okay"
Jesse F.
REFRIGERATOR WHIRLPOOL MBB2256GEW "Freezer evaporator frosted. Found defrost bimetal open(customer had part, purchased from Whirlpool, see copy of receipt on SD-Mobile). Defrost evaporator and replaced bimetal..."
Marc M.
DISHWASHER KITCHENAID KUDS35FXSS1 Adjusters installed unit tested & checked ok. ; used 1 W10712394 (ADJUSTER) from stock
Marc M.
DISHWASHER WHIRLPOOL WDF760SADB0 "Unit tested & checked codes where present during diagnostic check 5-1, 6-6 . Removed codes and tested ok Removed debree from spray arms showed cx what was causing issue and instructed proper placement of dishes."
Clem S.
RANGE - GAS KITCHENAID KGSS907SSS02 "Clean and unclogged LF burner ,test okay"
Gerry Q.
COOKTOP WHIRLPOOL 2365AGS Unit need new motor and blower wheel; ordrng 1 707704K (motor net) and 1 WPY707985 (wheel- blo)
Stoyan S.
DISHWASHER WHIRLPOOL WDF540PADM3 Bad motor pump Order new ; ordrng 1 W11025157 (pump&motor)
Felipe T.
WALL OVEN KITCHEN AID KOSE500ESS04 Replaced defective door glass
Felipe T.
WALL OVEN JENN AIR JGRP436WP01 Replaced defective door hinges
Moses D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Made checks found control lock on. Turned control lock off. Tested ok
Stan F.
DISHWASHER JENN AIR JDB8700AWP0 Found unit shutting down called tech line 2 times last guy said need control board. Try drain pump and owi. Same problem. ; ordrng 1 W10473197 (CONTROL BOARD)
Frank G.
WASHER MAYTAG MHW3505FW1 If callback order inlet valve AFTER customer has house filter installed Inlet valve part# W10599356...Send paper invoice
Omar S.
WASHER WHIRLPOOL WFW75HEFW0 Leaking from bellow Installed new bellow test ok..paid$379.33#1555088277; used 1 W11106747 (BELLOW) from stock
Stan F.
DISHWASHER KITCHENAID KDTE204DSS0 Found glass in drain pump remove ok told customer drain pump making loud noise said that’s ok.decline new pump.
Robert D.
KITCHEN AMANA AGG222VDW4 Unit has faulty switch harness. No response from any burners. Ordering harness and spark module. ; ordrng 1 W10361496 (SWITCH HARNESS) and 1 WP6610341 (SPARK MODULE )
Wayne L.
RANGE WHIRLPOOL WFG505M0BS3 Replaced broken glass unit checked ok
Stan F.
VENTHOODS WHIRLPOOL UXD8636DYS3 Installed switch unit need more switches and 2 men customer said not paying for 2nd men called George about this cal send different tech.fan stays on. ; ordrng 1 W11098806 (SWITCH) and 1 WPW10398341 (SWITCH)
Wayne L.
COOKTOP KITCHENAID KGCC506RBL05 Check found cust spilled water on switches again causing it to short and spark while trying to use unit called tech line spoke to Jerry 7724737419 also spoke to Tashia at safety repair not covered cust doesn’t want unit fixed wants new unit avd to call back kitchen aid to see if they will do anything for her
Wayne L.
OVEN WHIRLPOOL KSGB900ESS2 Check unit no issues with unit at this time did a temperature check operating as designed maintaining 360 degree unit working fine
Frank G.
WASHER MAYTAG MVWB765FW0 W11161960 under “S” code and service pointer on this part$132.14This is the 4th time the customer has had the agitator eat clothing of his. Service pointer should fix this problem by replacing agitator.Order part and return...customer paid job in full...; ordrng 1 W11161960 (agitator)
Wayne L.
WSH FRT/LOAD MAYTAG MHW5500FW1 Check unit didn’t verify any issues at all all mechanical functions and unit working fine
Wayne L.
DISHWASHER MAYTAG MDB7609AWW3 Check found chopper blade damaged causing unit not to wash properly replaced unit checked ok ; used 1 W10083957V (CHOPPER) from stock
Wayne D.
REFRIGERATOR IKEA ISC21CNEDS00 Replaced cond fan motor and broken water tubing
Roberto C.
WASHER WHIRLPOOL CAE2745FQ0 Replace latch run test ok
Stan F.
OVEN KITCHENAID KOSC504ESS00 Found cooling fan making noise need cooling fan; ordrng 1 WPW10176670 (COOLING FAN)
Roberto C.
LAUNDRY WHIRLPOOL WGD8200YW2 Replace door catch run test ok; used 1 WPW10111905 (
Roberto C.
DRYER WHIRLPOOL WED7990FW0 Lint trap stuck I pull it out tested check ok
Arden D.
REF BOT/MT 26CF WHIRLPOOL n/a AD. Customer decided not to proceed with repair.
Arden D.
DISHWASHER WHIRLPOOL JDTSS244GP0 "AD. Checked unit, found water supply valve to inlet valve on unit not opened completely. Opened valve completely, ran diagnostics. Unit functioned within designed operation. Unit ok."
Dennis B.
WASHER MAYTAG MVWC565FW1 Db installed parts tested unit unit ran to specs
Eddy P.
WASHER WHIRLPOOL WFW97HEDC0 Need new bellow this one is broken. Will be back Friday ; ordrng 1 WPW10237493 (bellow)
Matt S.
M/W OTR WHIRLPOOL WMH75021HZ0 The customer was told by an American home shield that the unit is under warranty factory warranty and they need to contact whirl pool however the purchase date shows it is out of warranty. Spoke with Diane at the main office. She also sees the same thing and is going to call the customer and explain that this needs to be straightened out by American home shield the word they will need a date of purchase receipt in order to get service under warranty this call was scheduled as an out of warranty call at this time. This will need to be straightened out before we can perform warranty service.
Karl G.
REFRIG/FREEZER WHIRLPOOL WRF535SMHW00 "Kg 4/30 installed control, damper and harness. Checked unit through service test. Components tested properly"
Roberto C.
DRYER MAYTAG MET3800XW0 "No heat needs motor,belt switch and timer 2cc no heat; ordrng 1 279782 (switch,broken belt) and 1 279811 (motor!dryer) and 1 WP3387134 (thrmst-fix) and 1 WP3403607 (cutoff-tml) and 1 WPW10113816 (timer)"
Michael I.
WASHER WHIRLPOOL WTW4816FW2 F8E1 long fill. No hot entering machine. Hot and cold reversed. Corrected. Hot water/plumbing issue. Check ok.
Roberto C.
WASHER WHIRLPOOL CAE2795FQ0 Latch lock won’t open; ordrng 1 WPW10240513 (door strike) and 1 WPW10482836 (latch)
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRF757SDEM01 "Wire connector that connects to led light on cavity side came out of the connector, cannot connect led light, unit can not be repaired call the tech line File # 7724745040 customer will call whirlpool with file #."
Kenny G.
RANGE - GAS WHIRLPOOL WFG525S0HV0 Installed part job completed.
Elmer A.
WASHER WHIRLPOOL WTW5000DW1 "Checked unit, Recalibrated and Ran diagnostic and unit fine now. ."
Stoyan S.
RAN GS S/I JENN-AIR n/a Ck surface burners all working as designed It was clicking after owner clean the top probably wet ignitor
Moses D.
RANGE KITCHENAID KSGG700ESS0 "Replaced faulty bake igniter and burner. Tested ok; used 1 W10700720 (BURNR-OVEN), and 1 WPW10324262 (IGNITER) from stock"
Vincent D.
DRYER WHIRLPOOL MDG5500AWW Vd cust cancelled at door
Jose R.
DRYER WHIRLPOOL WED49STBW1 "Found open thermal fuse and thermal cut off due to grounded heating element..replaced heater and fuses..tested unit ok.; used 1 279816 (hi limit), 1 279838 (ELEMENT), and 1 3392519 (fuse) from stock"
Jose R.
REFRIGERATOR MAYTAG MFI2269VEW7 Replaced icemaker and hv control..tested ok
Enerve B.
M/W OTR MAYTAG n/a "Additional parts needed to go back on the job,shortage some where internally could not checked all,ok with cust to take unit down ,improperly installed.; ordrng 1 W10818686 (MAGN) and 1 W10864739 (THERM CAV) and 1 W10864741 (THERM M) and 1 W10918298 (MOTOR F)"
Michael I.
WASHER WHIRLOOL WTW4955HW1 F9E1. Long drain error. Drain hose pinched. Corrected. Check ok.
Michael I.
WASHER WHIRLPOOL MVWB766FW1 Filled to capacity 3x. Drained 3x. No leaks found.
Elmer A.
WASHER MAYTAG MVWB835DW0 Damaged control & motor.; ordrng 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W11100602 (cntrl-elec)
Vincent D.
DRYER WHIRLPOOL WGD7590FW0 Vd found dryer gas off turned on tested unit ran to specs
Eddy P.
WASHER WHIRLPOOL WTW5000DW2 Need new pulley ASSY old is broken ; ordrng 1 W10721967 (drive pulley) and 1 W10759923 (nut)
Vincent D.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Vd found lower hinge loose tightened tested unit ran to specs cust also showed a dent on door advised not covered after 30 days
Karl G.
DISHWASHER KITCHEN AID KDTE334GPS0 "Kg 4/30 installed main motor, checked dishwasher through diagnostic unit operating, no leaks detected unit operating as designed"
Michael I.
WASHER MAYTAG MVWC415EW2 F8E1 long fill; ordrng 1 W11210459 (VALVES) and 1 WPW10213953 (SCREW)
Kenly S.
DRYER WHIRLPOOL MDG25PRAWW2 part installed the unit is working well
Chris H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "CH - cleared frozen together ice cubes from bin and dispenser auger. Jumped out im, observed complete harvest and fill cycle. Dispenser auger tests good. No functional issues found at this time. Advised customer to empty bin periodically to avoid clumping issues."
Michael I.
WASHER MAYTAG MVWB955FC1 F5E3F5E2F0E3Door lock 2 count ; ordrng 1 W11188327 (LOCK)
Chris H.
DRYER MAYTAG MGDC215EW2 CH - installed dryer roller supports - tests good. Advised customer to have vent line cleaned.
Tyler S.
WASHER MAYTAG MVWC565FW1 "Customers colored clothes are being ruined by big bleach stains. Found functions on machine working and no codes. Multiple techs have been out, this is not a technical issue!!! Unit has some sort of excess bleach residue in it that customer can’t get rid of. Called tech-line and documented and gave customer tips from tech-line, all I can do. SR#7724735842"
Vincent D.
WASHER WHIRLPOOL WTW8500DC0 Vd unit needs wash plate (W10752283); ordrng 1 W10752283 (washplate)
Eric S.
RANGE - GAS KITCHENAID KSGG700ESS0 Found rear burners not lighting intermittently slso need cooling fan; ordrng 1 W10876582 (CAP KIT) and 1 W11107275 (FAN)
Eric S.
RANGE KITCHEN AID KSGG700ESS1 Found problem with orifice and valve also need panel; ordrng 1 W10552120 (ORIFICE)
Kenny G.
REFRIGERATOR JENN AIR JFC2089HTB Found cooling failure. Complete top and bottom dead needs compressor replacement. Will order. ; ordrng 1 W10160407 (compressor)
Tim S.
DRYER EL MAYTAG MEDX655DW1 "Replaced defective rollers & idler pulley ; used 2 12001541 (rollers), and 1 WP691366 (IDLER PULLEY) from stock"
Chris H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "CH - installed new inlet valve - purged air to water dispensr, went into diagnostics and performed steps 29 and 31 - still it getting water to icemaker. Verified voltage to valve. Valve ohms out good. Disconnected im fill tube at connection to door and blew into door m line - could not blow air through. Unit has frozen im fill tube, due to faulty im fill tube heater. Called techline to report - sr# 7724740487. Unit needs new fc door {LW11026425}, 2 techs on return; ordrng 1 LW11026425 (FC DOOR)"
Peter B.
WASHER MAYTAG MVWC565FW0 Check unit found washing out of sequence recalibrate tested functions fine
Peter B.
WASHER WHIRLPOOL WTW5000DW2 Check unit found washing out of sequencing recalibrate tested functions fine
Tyler S.
WASHER WHIRLPOOL WTW5640XW3 Found lid lock light blinking constantly. Unplugged unit which seemed to resolved it after plugging back in but found F1E1 control fault in diagnostics. Ordering lid lock and control. ; ordrng 1 W10404050 (LID LOCK) and 1 W10480126 (CONTROL)
Aris S.
WINE COOLER WHIRLPOOL WUW35X24DS "Replace parts, test it is working good, ; used 1 876764 (VALVE), and 1 WPW10143759 ("
Kenny G.
REF T/M 21 CFFF WHIRLPOOL WRT371SZBM00 Customer stated unit still freezing items in fresh food items. Called tech : SR 7724211135 Tech support. Advised to change air baffle in freezer compartment and cover one off the return ducts to keep more cold air in freezer to resolve issue. ; ordrng 1 W10385132 (cover-evap) and 1 WP2254360 (gasket) and 1 WPW10396926 (air-tower)
Darren S.
DISHWASHER MAYTAG MDB6709AWS1 Install parts
Kenny G.
REFRIGERATOR WHIRLPOOL WRT311FZDM Checked and found compressor is emitting a very loud high pitched noise which is not normal. Compressor would need to be replaced to correct issue. Sealed system repair needed. Customer very unhappy and stated they do not want unit repaired. They will call PC Richards. To exchange. ; ordrng 1 W10445423 (compressor)
Stan F.
DISHWASHER WHIRLPOOL KDPE234GPS0 Found dispenser gasket pulled out / reinserted gasket and tested/ checked ok.took picture unit is under warranty
Paul D.
MICRO OVEN TOP WHIRLPOOL CMO WMH31017FS2 Checked unit needs line fuse holder blows house fuse ; ordrng 1 W10138793 (FUSE) and 1 W10422269 (LINE FILTER )
Jerel L.
REFRIG/FREEZER MAYTAG MFI2269DRM01 Installed new icemaker. No gap in seal. Unit checked ok
Paul D.
DRYER WHIRLPOOL WGD6620HW0 Checked unit found unit on time dry unit will reset more time and go to cool down in 2 mins time will will order ; ordrng 1 W11350212 (CONTROL )
Kenly S.
WASHER WHIRLPOOL MLE2000AYW check and found that the door switch is defective; ordrng 1 WP22002119 (MOTOR WAX) and 1 WP22003067 (SWITCH HOLDER ASSEMBLY)
Kenly S.
RANGE KITCHENAID KGRA806PSS00 part installed the unit is working well
Marc C.
WASHER MAYTAG MVWC465HW2 Inspected unit found oil leaked out of gear box needs gear box and clutch ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W11239857 (BELT)
Kenly S.
DRYER WHIRLPOOL WED9290FC0 I checked and found that the fleet sensor was off. connect it and the unit is working well; Job Cmpltd
Tim S.
REFRIGERATOR KITCHENAID KSSO42FTX02 Needs service kit job; ordrng 1 W10801766 (cntrl-elec) and 1 W10822580 (motor-evap) and 1 WP2188875 (motor-cond)
Kyron G.
DISHWASHER AMANA ADB1400AGW1 unit will need strike. Latch assy and control
Kyron G.
WASHER WHIRLPOOL MHW7000AW2 unit checks ok
Wayne D.
REFRIGERATOR WHIRLPOOL KSRI22FNBT00 "Installed new ice maker, found bad optics, order part; ordrng 1 W10757851 (cntrl-elec)"
Eddy P.
WASHER WHIRLPOOL WFC7500VW2 "Pump had a sock in it removed, ran test washer is working fine"
Karl G.
KITCHEN WHIRLPOOL JJW2427DS02 KG 4/30 checked oven upon arrival unit display on and responding. Customer states oven turned on few hours after tech left on previous visit. Unit is heating and operating properly since. Tested oven through diagnostic mode no error codes stored. Spoke to Chris@techline and Documented service. Unit operating so techline advised not to start replacing parts without properly pinpointing issue. Unit operating normally at this time. File#7724743596
Stoyan S.
KITCHEN JENN-AIR JGRP436WP01 Display frozen on Jann Air logo Turn power off for minute problem stays the same Order new key pad; ordrng 1 WPW10464535 (cntrl-elec)
Moses D.
RANGE KITCHENAID KERS505XSS03 Made checks did temp test. In upper and lower oven tested ok. Re-calibrated oven. Showed customer about oven calibration. Tested ok
Kage M.
OVEN WHIRLPOOL WFG505M0BS0 Installed the gasket and left the unit working as designed
Kenly S.
REF BOT/MT 26CF WHIRLPOOL n/a Checked and found the control board and defrost sensor are defective ; saved tckt
Kage M.
WASHER MAYTAG MHW3505FW1 "Customer complaint was the unit shutting off before she could start the cycle advise the customer to remove plastic film from the user interface, checked unit for error codes, didnt get any error codes ran the unit on a test mode to find it completed the test cycle with no issues checked it again for errors and didn’t find any error codes"
Wayne L.
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 Check unit find excessive ice build up cannot remove cover order new cover because old cover will be damaged when we do repair ; ordrng 1 WPW10501260 (EVAP COVER )
Kage M.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Checked and found the filter was stuck, was able to remove and installed a new filter unit is working as designed"
Stan F.
OVEN JENN-AIR JJW2430WP02 Did load test ok did find that front of rack on sitting on oven cavity pull out left and right side so it can sit on oven cavity did load on it pass rack not falling off cavity.
Kyron G.
DISHWASHER AMANA ADB1400AGW0 "ordrng w10906422/control, wpw10274880/door switch, wp8580309/strike, wpw10195039/float switch and w10876537/drain pump (by SX)"
Damion M.
DISHWASHER WHIRLPOOL WDT20PADMZ "Check dishwasher and found faulty sump & motor I installed new sump instruct customer about usage check left unit working has design..,"
Kyron G.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "ordrng wpw10464673/evap motor, wpw10487766/freezer harness, wpw10383615/thermistor, w11035836/control and w11087463/damper (by SX)"
Clayton G.
DISHWASHER WHIRLPOOL KUDS01IJWH1 Replaced console. Unit tests ok.