Service History 399

Near Franklin Township, NJ 08873
Jason T
Job Details: 05/28/2019
FREEZER WHIRLPOOL MBF1958XES4 "Made checks” found defective compressor, customer wants to replace unit..."
Near Brooklyn, NY 11215
Damion M.
Job Details: 05/28/2019
WASHER MAYTAG MHW5630HW0 "Check washer and found unit from underneath , water dripping from the tub customer said she don’t want repairs...Pls don’t unless customer confirm to do so...; ordrng 1 W11287353 (TUB ASSEMBLY)"
Near Hawthorne, NJ 07506
Tim S
Job Details: 05/28/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Cleared drain removed ice with steamer
Near New Rochelle, NY 10801
Marc M
Job Details: 05/28/2019
RANGE WHIRLPOOL MGR5751BDS Prt installed unit tested ok previous clock bad
Near The Bronx, NY 10468
Derrell D.
Job Details: 05/28/2019
DRYER WHIRLPOOL WFW9250WW02 Found black wire on power line in disconnected reattached test unit working properly ; saved tckt
Near North Bergen, NJ 07047
Keyel H
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL GX5FHDXVQ02 Clog drain defrost drain check ok; used 1 W10619951 (grommet) from stock
Near Jersey City, NJ 07307
Aris S.
Job Details: 05/28/2019
REFRIG/FREEZER KITCHEN AID KRFF305ESS00 Install parts test it is working good
Near Red Bank, NJ 07701
Dennis B
Job Details: 05/28/2019
OVEN WHIRLPOOL WFE320M0EW0 Db left rear right rear elements not heating unit needs following parts 2 x wp3149404 switch $114 2x wp3273994 element $210 trip $114.95 labor $135 total $611.97 cust paid trip and tax
Near Long Branch, NJ 07740
Dennis B
Job Details: 05/28/2019
WASHER MAYTAG MVWC555DW0 Db tested unit unit ran to specs had suds fault could not duplicate at this time
Near Glen Rock, NJ 07452
Tim S
Job Details: 05/28/2019
RANGE WHIRLPOOL JGS8860BDP Dead panel ; ordrng 1 3604F426-51 (shield) and 1 WP5760M33960 (PANEL)
Near Clifton, NJ 07012
Lewis G.
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM Customers refrigerator freezer handle was loose only tightened unit is repaired
Near Wayne, NJ 07470
Lewis G.
Job Details: 05/28/2019
OVEN WHIRLPOOL WFG525S0HZ1 Customer stating that they smelled gas coming from the Range tested baking and broiling everything lit up assured should not have any gas smell tested all burners then customer stated that PSE and G came and also had a gas detector did not report any gas issues but may have hit one of the knobs accidentally which cause the gas to come out by unit is working fine no defects found
Near North Bergen, NJ 07047
Keyel H
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Defective light/board order led lights.; ordrng 1 W10515057 (light board) and 1 WPW10515058 (light)
Near White Plains, NY 10603
Darren S.
Job Details: 05/28/2019
REFRIGERATOR MAYTAG MFI2269VEM7 Install parts
Near Elmsford, NY 10523
Darren S.
Job Details: 05/28/2019
WASHER WHIRLPOOL CAE2745FQ0 No error codes ...ran diagnostics ... calibrate unit... customer complains about water hammering ... customer instruct.. normal operation
Near Brooklyn, NY 11224
Enerve B.
Job Details: 05/28/2019
WASHER WHIRLPOOL MHWE201YW00 "Checked out the washer ,founded the failure of the door bellow,will not be ordered as per customer ,don’t want to,just pay the service call."
Near Brooklyn, NY 11224
Enerve B.
Job Details: 05/28/2019
RANGE WHIRLPOOL WFG320MOBW2 Installed the part listed below and tested ok
Near Wayne, NJ 07470
Lewis G.
Job Details: 05/28/2019
M/W OTR AMANA n/a Unit display user board not functioning properly need to replace user interface and main PCB; ordrng 1 W10849846 (MICRO COMPUTER) and 1 W10918931 (USER INTERFACE)
Near Brooklyn, NY 11229
Enerve B.
Job Details: 05/28/2019
MICROWAVE AMANA AMV5206AAS "Checked out the mw, found the failure of the internally burned ,damages parts, causing by over flow greases,internal body rusted and cracked.The unit not safe for repairing,customer ok to buy a new unit."
Near White Plains, NY 10606
Darren S.
Job Details: 05/28/2019
WASHER WHIRLPOOL WET4024EW0 Found drain line behind wall backing up ... causing leak .. customer instruct to repair
Near Butler, NJ 07405
Elmer A.
Job Details: 05/28/2019
WASHER WHIRLPOOL OOOOOOO Unclogged pump checked operation ok.no model or serial number.
Near Emerson, NJ 07630
Elmer A.
Job Details: 05/28/2019
WSH FRT/LOAD WHIRLPOOL WFW85HEFC Unclogged drain pump checked operation ok.
Near Brooklyn, NY 11214
Paul D
Job Details: 05/28/2019
DISHWASHER KITCHENAID KUTE204DSS0 Checked unit found computer not sending power to heater will order ; ordrng 1 W10866116 (cntrl-elec)
Near Garfield, NJ 07026
Elmer A.
Job Details: 05/28/2019
WASHER WHIRLPOOL CAE2745FQ0 Recalabrate checked operation ok
Near The Bronx, NY 10451
Derrell D.
Job Details: 05/28/2019
WASHER MAYTAG MVWX655DW1 "Gearcase leaking splutch, motor pulley and belt saturated with grease ; ordrng 1 W11035751 (GEARCASE ) and 1 W11283592 (MOTOR ) and 1 WPW10006384 (BELT ), used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
Near Old Bridge Township, NJ 08857
Robert D
Job Details: 05/28/2019
REFRIG/FREEZER JENN-AIR JFFCC72EFP02 Installed pre id part. No further issue.
Near Monroe Township, NJ 08831
Robert D
Job Details: 05/28/2019
WASHER WHIRLPOOL GHW9250MW0 Installed bellow cust had at home. No further issue. Collected $218.53
Near Monroe Township, NJ 08831
Robert D
Job Details: 05/28/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Dispenser lid was broken. Replaced lid with part from truck stock. No further issue. ; used 1 W10861000 (DISPENSER) from stock
Near Monroe Township, NJ 08831
Robert D
Job Details: 05/28/2019
OVEN WHIRLPOOL WFG770H0FZ0 Set offset and measured temps. Unit is within a 15 degree temp swing. Educated cust. No further issue.
Near Monroe Township, NJ 08831
Robert D
Job Details: 05/28/2019
DISHWASHER AMANA ADB1400AGS1 Upper RH track was not secured. Secured rack track. Upper rack is secured. No further issue.
Near Lakewood Township, NJ 08701
Chris H.
Job Details: 05/28/2019
MICCROWAVE MAYTAG MMV1164WS6 "CH - unit has burn marks on the liner below turntable, melted turntable bracket, and large crack in glass turntable itself. Turntable {W10337247} is discontinued. Called WP safety to report, sr# 7724899613. Safety will call customer to resolve"
Near Hackensack, NJ 07601
Stoyan S
Job Details: 05/28/2019
DISHWASHER KITCHENAID KDTM354ESS3 Un proper installation on outler air assy Re install Test it all op ok
Near Lakewood Township, NJ 08701
Chris H.
Job Details: 05/28/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "CH - put unit into diagnostic step 56, reading e2. No obstructions found in im. All other tests are good, all fans and thermistors functioning normally. Unit needs new icemaker {W11294907}; ordrng 1 W11294907 (ICE MAKER)"
Near South Orange, NJ 07079
Felipe T.
Job Details: 05/28/2019
COOKTOP JENN AIR JIC4430XS00 "SR#7724936794 customer claims unit has a crack, however is just a scratch. Advised customer that cosmetic issues are not covered under the manufacturers warranty"
Near East Orange, NJ 07018
Felipe T.
Job Details: 05/28/2019
RANGE AMANA AGR5330BAS3 Adjusted burners flame to a lower setting. Customer is not happy with the oven only having 2 racks total and not satisfied with design of broil drawer
Near Bloomfield, NJ 07003
Felipe T.
Job Details: 05/28/2019
OVEN KITCHENAID KSGG700ESS1 Replaced defective spark module ; used 1 WPW10331686 (MODULE-SPARK) from stock
Near Manasquan, NJ 08736
Chris H.
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL GI15NDXZQ1 "CH - unit is filling and circulating water normally. Thermistors pass test in diagnostic. Ice thickness set correctly. No frost pattern on evap. Unit shows signs of low charge/ss leak. Unit needs new compressor {WPW10605286}, evaporator {WPW10218037}, tube {W10528572}, drier {W10843121}, valve {WPW10534030}, 4 job count on return; ordrng 1 W10528572 (TUBE) and 1 W10843121 (DRIER) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10534030 (VALVE) and 1 WPW10605286 (COMPRESSOR )"
Near Pelham Manor, NY 10803
Marc M
Job Details: 05/28/2019
D/WASHER UNDCTR KITCHENAID KUDR02FSSS4 Checked unit heater defective cx declined estimate .He going to replace unit .Do not order any parts cx will replace unit.
Near Marlboro Township, NJ 07751
Brian H.
Job Details: 05/28/2019
WASHER WHIRLPOOL WFW75HEFW0 Diagnosed torn bellow W11106747. Order part; ordrng 1 W11106747 (BELLOW)
Near Brooklyn, NY 11234
Peter B.
Job Details: 05/28/2019
DRYER WHIRLPOOL MGD5630HW0 "Check unit found exhaust vent clogged,must be clean before using."
Near Gladstone, NJ 07934
Jason T
Job Details: 05/28/2019
REFRIGERATOR KITCHENAID KSSC42QVS06 "Made checks” cycle ice maker, test dispenser, added water to drain pan” found leaks at this time instructed customer..."
Near Hawthorne, NJ 07506
Tim S
Job Details: 05/28/2019
WASHER MAYTAG MHW5500FW1 Replaced defective acu also removed garment from pump
Near Wyckoff, NJ 07481
Tim S
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL KBSN602EPA01 Checked frost pattern on coil okChecked temps ok . P C Richards serviced unitCannot tell what was done . Checked connections at Defrost heater . If more issues in future send specialist
Near Wyckoff, NJ 07481
Tim S
Job Details: 05/28/2019
72" BM KITCHENAID n/a Cleared drain removed ice
Near Allendale, NJ 07401
Tim S
Job Details: 05/28/2019
M/W OTR KITCHENAID n/a Replaced defective main board
Near Wayne, NJ 07470
Sam C
Job Details: 05/28/2019
REFREGERATOR KITCHENAID KRFC302ESS00 Installed new electronic damper
Near Columbia, NJ 07832
Frank G.
Job Details: 05/28/2019
DRYER MAYTAG MEDB835DW4 Unit functioned properly
Near Scarsdale, NY 10583
Darren S.
Job Details: 05/28/2019
WASHER MAYTAG MHWE201YW00 Install parts
Near North Bergen, NJ 07047
Aris S.
Job Details: 05/28/2019
DRYER WHIRLPOOL MGD3500FW0 "Run unit on service diagnostic, rest the control, test it is working good"
Near Cresskill, NJ 07626
Aris S.
Job Details: 05/28/2019
WASHER WHIRLPOOL GHW9150PW0 "Judge unlacked the door, test it is working good"
Near Guttenberg, NJ 07093
Aris S.
Job Details: 05/28/2019
REF BOT/MT 24CF KITCHEN-AID KRFF305ESS00 "Fixed the door handle, test it is ok"
Near Secaucus, NJ 07094
Aris S.
Job Details: 05/28/2019
RANGE WHIRLPOOL WFG550S0HZ0 Install parts test it is working good
Near Teaneck, NJ 07666
Aris S.
Job Details: 05/28/2019
REF BOT/MT 21CF WHIRLPOOL WRB32`2DMBM "Fixed a noise by the ice maker, test it is working good"
Near Wyckoff, NJ 07481
Tim S
Job Details: 05/28/2019
REFRIG WHIRLPOOL KSBE25INSS01 Pls order; ordrng 1 2198597 (icemaker assy)
Near Teaneck, NJ 07666
Aris S.
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "I call up the office spoke sterling sr 7724934042. Unit is working normal , check temperature is ok at present time is ok. ( customer is no happy with unit)"
Near Jamesburg, NJ 08831
Brian H.
Job Details: 05/28/2019
WASHER WHIRLPOOL WTW4955HW1 Replaced parts. Working ok
Near Sayreville, NJ 08859
Brian H.
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Adjusted handle. Working ok
Near Metuchen, NJ 08840
Karl G
Job Details: 05/28/2019
DRYER WHIRLPOOL WED4850HW0 KG 5/24 checked unit found burnt wires on terminal block at rear of unit. Wires from power cord shorted out against cabinet frame. Customer spoke to dealer unit being replaced with new dryer. No additional repairs required at this time.
Near Rahway, NJ 07065
Karl G
Job Details: 05/28/2019
DRYER ROPER RED4516FW0 "KG 5/24 checked unit found drum not turning due to build up inside blower wheel housing blocking motor from turning. Removed rear panel cover and unclogged blower wheel housing. Tested dryer through heating, unit heating and operating as designed"
Near Wayne, NJ 07470
Lewis G.
Job Details: 05/28/2019
REFRIGERATOR KITCHEN AID KRFF507ESS01 Replaced ice maker assembly advise customer to wait at least 24 hours for ice to harvest
Near Pompton Lakes, NJ 07442
Lewis G.
Job Details: 05/28/2019
DRYER GAS COMM WHIRLPOOL CGM2751TQ2 Replaced only belt assembly roller on idler was good seems like it was replaced and put on with the bolts but unit is repaired
Near Brick Township, NJ 08723
Tyler S
Job Details: 05/28/2019
WASHER WHIRLPOOL WTW7000DW4 Found all functions working. Just an F0E3 overload code and front left leveling leg not on floor so unit off level. Leveled unit and ran auto test and calibration. Educated on proper loading procedure.
Near Little Egg Harbor Township, NJ 08087
Marc C
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Tested unit found pull off gasket normal To model design unit working as designed
Near Blairstown, NJ 07825
Stan F
Job Details: 05/28/2019
RANGE JENN-AIR JES1450FS2 Installed control board tested ok.reach 400 degrees.
Near Staten Island, NY 10314
Kyron G.
Job Details: 05/28/2019
DRYER WHIRLPOOL n/a "Installed parts. Unit checks ok. Parts were faulty, seal came off."
Near Belleville, NJ 07109
Roberto C
Job Details: 05/28/2019
WASHER WHIRLPOOL WTW4950HW1 Replace control run test ok
Near Butler, NJ 07405
Sam C
Job Details: 05/28/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 called tech-line They advised to replace bail arm service pointer w10914582; ordrng 1 W10889530 (arm-shut)
Near Scarsdale, NY 10583
Darren S.
Job Details: 05/28/2019
WASHER WHIRLPOOL WFW9470WW01 Install parts
Near Lodi, NJ 07644
Gerry Q
Job Details: 05/28/2019
RANGE WHIRLPOOL WEG745H0FS0 Unit need new burner valve ; ordrng 1 W11163975 (BURNER VALVE)
Near The Bronx, NY 10457
Jerel L
Job Details: 05/28/2019
REFRIGERATOR MAYTAG MFX2570AEM3 Installed icemaker. Cycled icemaker. Unit checked ok; used 1 W10882923 (ICEMAKER) from stock
Near Jackson Township, NJ 08533
Trevor B
Job Details: 05/28/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 TB- Installed new sump. Tests good.
Near Manalapan Township, NJ 07726
Trevor B
Job Details: 05/28/2019
RANGE KITCHENAID KSGB900ESS2 TB- Tested all cooktop burners and bake /broil functions. Found no issues with flame on any burners nor operation with oven functionality.
Near Toms River, NJ 08753
Trevor B
Job Details: 05/28/2019
REFRIG/FREEZER WHIRLPOOL WRS312SNHM00 TB- Customer does not have ice maker installed. Found fill tube to freezer open to outside air. No waterline or cover was installed from factory. Warm air migrating into freezer caused f/f supply and return airways to freeze and block with ice. Cleared airways and sealed over fill tube penetration. Customer is not having ice maker installed. No other issues found.
Near Staten Island, NY 10314
Kyron G.
Job Details: 05/28/2019
WASHER MAYTAG WGD75HEFW0 Unit is not filling/getting cold water. Ran unit through diagnostic mode and cold water valve not operating. ; ordrng 1 W10601845 (DISPENSER BEZEL ) and 1 W10920541 (CONTROL ) and 1 W11172234 (WATER VALVE HOUSING ASSY )
Near Fort Lee, NJ 07024
Eric S.
Job Details: 05/28/2019
REFRIGERATOR MAYTAG MRT118FFFZ01 7724888027 per safety change door; ordrng 1 LW10680727 (DOOR FF) and 1 W10240002 (HANDLE)
Near Queens, NY 11434
George T
Job Details: 05/28/2019
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Unit just installed...might of been left unplugged causing the ice to melt and drip through chute...was able to plug in and turn everything on..water pressure found ok at dispenser..also holding well when not activated...advised customer to leave unit plugged in at all times. And monitor the dispenser area.
Near Eatontown, NJ 07724
Eric P.
Job Details: 05/28/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Ep-found debris restricting drain pump, cleared and unit functions as designed"
Near New York, NY 10014
Adrian R.
Job Details: 05/28/2019
RANGE KITCHENAID KSGG700ESS1 Check and found that the oven door was lose. Tighten and secured door properly; checked functions; Job Cmpltd
Near Upper Freehold, NJ 08514
Trevor B
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW05 TB- Unit low on refrigerant again. Dye drier was installed 4 days prior on 5/20/19. Unit running at 15” vacuum on low side and 90psi high side. No visible dye leak found. Filed report w/ WPL (SR# 7724932952). Unit has been designated for exchange review. Customer will be contacted by Whirlpool with final resolution.
Near Brooklyn, NY 11230
Paul D
Job Details: 05/28/2019
WASHER WHIRLPOOL WFW9750WW01 Checked unit couldnt find any leak from washer at this time
Near Lacey Township, NJ 08734
Marc C
Job Details: 05/28/2019
KITCHEN WHIRLPOOL WDT780SAEM1 Replaced top rack adjusters tested unit ok; used 1 W10712394 (ADJUSTER) from stock
Near Queens, NY 11385
Kage M
Job Details: 05/28/2019
REFRIGERATOR AMANA ABD2233DEW Bal remaining is 114.32 Checked and found faulty control board Scode main control board; ordrng 1 WPW10503278 (MAIN CONTROL )
Near Freehold, NJ 07728
Vincent D
Job Details: 05/28/2019
DISHWASHER KITCHENAID KDTM354DSS5 Vd installed part tested unit ran to specs
Near Monroe Township, NJ 08831
Vincent D
Job Details: 05/28/2019
KITCHEN WHIRLPOOL WDF540PADM3 Vd installed part tested unit ran to specs
Near Sayreville, NJ 08859
Dennis B
Job Details: 05/28/2019
RANGE WHIRLPOOL WFG775H0HZ0 Db rf burner not lighting unit needs following parts ; ordrng 1 W11175169 (burnr-head) and 1 W11253659 (cap-burner)
Near Neptune City, NJ 07753
Vincent D
Job Details: 05/28/2019
WASHER WHIRLPOOL WTW8000DW5 Vd tested unit reset cntrol. tested unit.
Near Tinton Falls, NJ 07724
Vincent D
Job Details: 05/28/2019
REFRIG/FREEZER KITCHENAID KRFC704FSS01 Vd installed part tested unit ran to specs
Near Neptune City, NJ 07753
Vincent D
Job Details: 05/28/2019
OVEN WHIRLPOOL WFE320M0ES2 Vd installed part tested unit ran to specs
Near Staten Island, NY 10306
Kyron G.
Job Details: 05/28/2019
WASHER WHIRLPOOL WFW5620HW0 "User interface not responding. No power, unable to check power. Unit is stacked in closet. Unit needs 2 men and 2 counts ; saved tckt , states that autho needed"
Near Staten Island, NY 10312
Kyron G.
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Defrost problem in freezer. ; ordrng 1 W10861908 (UI ASSY (SILVER) ) and 1 WPW10514110 (EVAP MOTOR WITH HARNESS )
Near Howell Township, NJ 07731
Frank C
Job Details: 05/28/2019
DRYER MAYTAG MGDB855DC4 "Found customer not using correct cycles. Every thing goes on time dry on high. Advised customer of dry delicates on low, or buttons and plastic zippers can melt to tear bulkhead"
Near Howell Township, NJ 07731
Frank C
Job Details: 05/28/2019
WASHER WHIRLPOOL WTW4855HW1 Found drain hose improperly connected
Near Elizabeth, NJ 07206
Jason T
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Made checks” defrost ice maker motor assembly, tested ok..."
Near Rutherford, NJ 07070
Jason T
Job Details: 05/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Made checks”found defective ice maker, replaced ice maker, tested ok...; used 1 WPW10764668 (ICE MAKER) from stock"
Near Florence Township, NJ
Vincent D
Job Details: 05/28/2019
DISHWASHER AMANA ADB1100AWB5 Vd unit needs user interface (W10817282); ordrng 1 W10817282 (cntrl-elec)
Near Queens, NY 11427
Mike D
Job Details: 05/28/2019
OVEN WHIRLPOOL WFG505M0BS3 Check found problem with unit at this time operating as design unit checked ok
Near Queens, NY 11366
Mike D
Job Details: 05/28/2019
REFRIGERATOR MAYTAG M1TXEMMWW00 Check found drain clogged up causing water to leak into refrigerator section cleaned out drain unit checked ok
Near Queens, NY 11357
Mike D
Job Details: 05/28/2019
REFRIGERATOR MAYTAG MBF1958XES6 "Check found defective ice maker replaced unit checked ok; used 1 W10884390 (ICEMAKER) from stock, Job Cmpltd"
Near Queens, NY 11385
Mike D
Job Details: 05/28/2019
M/W OTR WHIRLPOOL n/a Check found door switches out of place reinstalled properly unit checked ok
Near Bloomfield, NJ 07003
Jason T
Job Details: 05/28/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replaced defective gasket, tested ok..."