Local Reviews
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Arden D.
WALL OVEN JENN AIR JJW2430DS01 "AD. Checked unit, found defective controls. Ordering parts.; ordrng 1 W10713607 (CONTROL PANEL ) and 1 W10777215 (CONTROL )"
Jose R.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced faulty evaporator fan motor..tested unit ok; used 1 WP2315539 () from stock
Roberto C.
WASHER AMANA NTW4516FW3 Reset control run test ok
Matt S.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Installed new fc led loght. Did not correct. Order rc led WPW10515058; ordrng 1 WPW10515058 (light), used 1 WPW10515057 (LIGHT) from stock"
Michael I.
DRYER WHIRLPOOL WGD4950HW0 Faulty ignition coils. Replaced with coils from ts. Check om. ; used 1 279834 (Coils) from stock
Michael I.
WASHER MAYTAG MVWC465HW2 tested cycles; checked for leaks; unit Filled to capacity. Agitated. Drained. Check ok. Unit functions as designed. Job Cmpltd
Damion M.
WASHER WHIRLPOOL WFW75HEFW0 Hi check washer and found error code F8E3 which may have occur from over suds or over flow I check erase code reset instruct cus left unit working has design...
Tyler S.
WASHER MAYTAG MVWB850YW0 Unit needs updated bleach dispenser with added drain port. Watched dispenser overflow during the auto test cycle just like the service pointer says. Also ordering a new log valve which may have lost it’s ability to reduce the water pressure enough and causing water to overflow into dispenser to fast.; ordrng 1 W10853723 (VALVE) and 1 WPW10187307 (DISPENSER)
Trevor B.
DOUBLE WALL OVEN KITCHENAID KODE507ESS02 TB- Unit needs thermal fuse. Paid $115.00 by check #222. Owes $112.48 on return. Rescheduled for 5/2.; ordrng 1 WPW10545291 (THERMAL FUSE)
Jason T.
REFRIGERATOR WHIRLPOOL ASI2575GRS00 "Made checks” found defective ice maker, replaced defective ice maker, tested ok...; used 1 WPW10300022 (ICE MAKER) from stock"
Karl G.
DISHWASHER MAYTAG MDB4949SDZ0 Kg 4/29 checked unit found water inside dishwasher not draining at end of cycle. Drain pump impeller blocked. Removed blockage inside drain pump assm. Unit draining and operating as designed
Paul D.
WASHER MAYTAG MVWB835DW0 Checked unit found no problem with unit advised cust how much detergent to use
Marc M.
RANGE AMANA AGR5330BAS3 Unit tested & checked ok no issue detected @ time of app. Checked for leaks no leak present in any lines connecting stove unit ops well . Documented with tech line.spayed all lines and no bubles present.SR # 7724731704
Chris H.
OVEN JENN-AIR JGS1450FS0 CH - unit is experienceing symptoms described in service pointer W11288648. unit needs updated control {W11297271}; ordrng 1 W11297271 (CONTROL)
Elmer A.
DRYER WHIRLPOOL WGD4810EW1 Installed handle checked operation ok.; used 1 W10861225 (HANDLE) from stock
Elmer A.
WASHER MAYTAG MVWX655DW1 "Recalabrate ran diagnostic operation ok, ran with load machine ok at this time."
Arden D.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "AD. Checked unit, found faulty control. Ordering part.; ordrng 1 W11207402 (CONTROL )"
Paul D.
WASHER WHIRLPOOL WFW5620HW0 Checked unit found inlet hoses will not allow water thru customer must replace the fill hoses
Brian H.
LAUNDRY MAYTAG MVWX655DW1 Diagnosed faulty gear case. Oil leaked out on surrounding components.Order parts:Gear case W11035751Cam Kit W10721967Belt W10006384Actuator W10913953Capacitor W11158831Need extra time on return; ordrng 1 W10006384 (BELT) and 1 W10721967 (CAM KIT) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEAR CASE) and 1 W11158831 (CAPACITOR )
Matt S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Rc thermistor reading 6.9k when it should read 29.5k at 36 degrees. Ordering thermistor kit. W10316760; ordrng 1 W10316760 (thermistor)
Marc C.
WASHER WHIRLPOOL WTW4815EW0 Tested unit found main control issue intermittant problem with unit starting wash cycle after wash cycle is done; saved tckt
Vincent D.
REFRIGERATOR JENN-AIR JFC2290REP00 Vd unit needs end cap (WPW10122078) resc cust ; ordrng 1 WPW10122078 (endcap)
Omar S.
WASHER MAYTAG MVWX500XW2 Bad rod need part extra time need it 2CC paid $212.00#1553959078 balance due 110.56; ordrng 1 W10780051 (rod kit)
Trevor B.
N/A N/A n/a TB- Detergent dispenser non-functional. Needs replacement.; ordrng 1 WPW10304408 (DISPENSER )
Edwin M.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 Unit tested ok advised cust to monitor unit and contact us if it happens again
Eric P.
DISHWASHER KITCHENAID KUDI02IRBS3 "Ep-unit is leaking from inlet valve, needs to be replaced. Ordering (1) WPW10158389 valve-inlt; ordrng 1 WPW10158389 (VALVE-INLT)"
Roberto C.
WASHER WHIRLPOOL WTW7000DW3 Needs water pump ; ordrng 1 W11182871 (CONTROL )
Tyler S.
RANGE WHIRLPOOL WFG505M0BS3 Left door hinge snapped back and needed to be reset and door reinstalled. Fixed door hinge and reinstalled door. Tests good.
Jason T.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Made checks” found defective freezer door assembly warped, order part..; ordrng 1 LW10341279 (FREEZER DOOR SS)"
Tim S.
WASHER WHIRLPOOL WFW92HEFW0 Acu issue; ordrng 1 W11201293 (Acu)
Enerve B.
WASHER MAYTAG n/a "As per customer at the door ,job been cancelled , don’t needs service anymore ,unit works fine now."
Stan F.
DISHWASHER MAYTAG MDB4949SDZ0 Getting error code f3E 2 shorten owi sensor.; ordrng 1 W11084121 (OWI SENSOR )
Eric S.
REFRIGERATOR WHIRLPOOL WRF999SDAE00 Found ice maker not working need parts DIAGNOSTIC ONLY
Damion M.
KITCHEN WHIRLPOOL WFG550S0HZ0 Check range and found faulty control broad shorted key pls order..; ordrng 1 W11258611 (CLOCK /CONTROL)
Marc M.
RANGE WHIRLPOOL MGR5751BDS Unit tested & checked cx rescheduled prt ordered.; ordrng 1 5701M754-60
Robert D.
KITCHEN KITCHENAID KDTM354DSS4 Unit has broken adjuster and track assm. Ordering tracks and adjuster. Collected $125.00 cust owes $125.52 on return. ; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 1 WPW10546503 (ADJUSTER)
Marc C.
WASHER WHIRLPOOL WFW85HEFW1 "4/29/19 16:48: MC there 4/29 MON, 15:55 to 16:42,Cleared error code and reset control. Tested unit fill wash drain spin in diagnostics unit working as designed found hot and cold water turned off causing fill err unit ok working as designed"
Trevor B.
WASHER WHIRLPOOL WTW7500GW0 TB- Repaired suspension rod. No other functional issues found. Advised customer on how to avoid unbalanced loads.
Paul T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Checked unit, found left door liner caved in by chute and not activating door switch. When door switch is closed, dispenser works ok. Door needed.; ordrng 1 W11104477 (LEFT DOOR SS)"
Roberto C.
DRYER WHIRLPOOL WGD4850HW0 Motor and timer; ordrng 1 279827 (motor!dryer) and 1 WPW10436302 (timer) and 1 WPW10446920 (switch-pts)
Tim S.
WASHER WHIRLPOOL WFW94HEAW0 "Requires specialist extra man 2-count Starts by itself,customer states; ordrng 1 W10422889 (cntrl-elec) and 1 W10485684 (harns-wire) and 1 W10486221 (harns-wire) and 1 WPW10446418 (panel-cntl)"
Matt S.
WASHER MAYTAG MVWB835DW4 "No codes present, customer had 2 full size sheets, a pillow case and a towel when it happened. As i was beginning to explain the details on the washer and in relation to items loaded the husband became irate and told me not to go any further and to leave. That he is going to throw it out and buy a different machine. So I left."
Vlad C.
WASHER WHIRLPOOL MAV8557AWW "2Ct. Special tools. Needs parts...; ordrng 1 12002213 (THRUST BEARING KIT) and 1 35-6615 (HT TRANS/SEAL HUB ASSEMBLY) and 1 WP22003483 (BELT, DRIVE)"
Tim S.
KITCHEN KITCHENAID KUDP01FLSS0 Left estimate
Darren S.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Found drain clogged ... clear drain .. machine ok
Moses D.
M/W OTR WHIRLPOOL n/a Door is scratched/dented. Under 30 day cosmetic warranty. Ordering part; ordrng 1 W11117588 (DOOR M/W)
Paul T.
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 "Checked unit, found water leaking out from tube causing ice build up in freezer, also icemaker not cycling properly, will order; ordrng 1 4317943 (ICEMAKER) and 1 WPW10279909 (VALVE) and 1 WPW10601149 (WATER TUBE)"
Derrell D.
WASHER WHIRLPOOL WTW5000DW1 Unit making noise during agitation cycle. Found cam not fully engaging replaced cam test unit working properly ; used 1 W10721967 (CAM) from stock
Eric S.
WASHER WHIRLPOOL WFW5620HW0 Ran diagnostic no codes unit working as designed advised customer
Aris S.
DRYER WHIRLPOOL WGD7500GW0 "Broken parts, need parts; ordrng 2 W10676495 (STRIKE)s"
Aris S.
WASHER WHIRLPOOL WTW7800XW2 "Clean up the drain pump, test it is working good"
Eric S.
MICROWAVE WHIRLPOOL WOC75EC0HS00 Sr#7724729024. Wifi setup problem per tech support customer must upgrade to newer version found some glue in cavity
Lewis G.
DISHWASHER KITCHENAID KDFE204ESS2 Ran diagnostic test no error codes everything on unit is running good basically customer education on proper soap.... and to use finisher also advised on porcelain versus plastics and what type of detergent to use
Darren S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 found unit not cooling .. interior lites on .. no fans .. no compressor ... spoke to Andy @ techline .. ran diagnostics... ; ordrng 1 W11124259 (UI)
Chris H.
DRYER MAYTAG MEDX655DW1 "CH - unit is plugged into a 4 prong 240vac outlet. Tested outlet, voltages read good. Removed cover from terminal block on back of unit, found ground and neutral wires coming off of power cord not connected to terminal block or chassis. White neutral jumper on unit still installed into ground wire position. Unit was not correctly installed. Called techline to document, sr# 7724728987. Per tl, this is an installation concern and is not covered under warranty. Advised customer to contact retailer/installer to resolve"
Arden D.
M/W OTR WHIRLPOOL n/a "AD. Checked unit, found damage panel on door. Ordering door.; ordrng 1 W11206158 (DOOR )"
Marc C.
WASHER MAYTAG MVWC565FW1 Tested unit found main control board dead; ordrng 1 W11162438 (CONTROL BOARD)
Marc C.
WASHER WHIRLPOOL WTW8500DC5 Tested unit in diagnostics F0E5err. Off balance code. Advized customer not to over load washer with different weight and fabric unit working as designed
Chris H.
REFRIGERATOR KITCHENAID KRFF305ESS00 "CH - found water supply to unit turned off at water line valve - turned on water, jumped out icemaker, tests good. Customer paid service fee plus tax, $122.57 by credit card, ref# 1554429293"
Keyel H.
REFRIG/FREEZER WHIRLPOOL GZ25FSRXYY5 "Unit operating normal water pressure low from supply instruct customer plumber needed, Bulb blow in freezer."
Jason T.
FREEZER WHIRLPOOL KBFS25EWMS10 "Made checks” found plugged evaporator drain, unplugged & replaced evaporator drain kit, tested ok...S.CODE ON PART...; used 1 W10619951 (grommet) from stock"
Matt S.
REFRIGERATOR WHIRLPOOL KRFC604FSS00 Ordering software updated control and evap cover W10889360 W11332011; ordrng 1 W10889360 (cover-evap) and 1 W11332011 ( ONTROL)
Paul D.
LAUNDRY MAYTAG MVWX655DW1 Check unit found unit in a drain cycle without no light tested ok went thru diagnose cycle went thru
Wayne L.
DRYER WHIRLPOOL MEDZ600TB2 "Check unit control board is faulty also with control panel customer,customer declined repair and will purchase a new unit"
Aris S.
MICROWAVE WHIRLPOOL W H75021HZ0 "Check unit is working normal, but if problem continues then need to send the turn table motor."
Matt S.
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Ordering a new defrost control. WPW10352689defrost on return. Customer has insulin that must be kept cold. She cannot turn off the fridge. ; ordrng 1 WPW10352689 (cntrl-elec)
Tim S.
RANGE - ELECTRIC WHIRLPOOL WEE5150FS2 Showed how to set timer
Matt S.
REFRIG/FREEZER WHIRLPOOL WRB322DMBM00 Defective dye drier clogged causing high high pressure and into deep vacuum. . Re- ordering. WPW10143759 extra time. ; ordrng 1 WPW10143759 (dryer)
Moses D.
OVEN WHIRLPOOL WFG500M4HS Can not find model/serial number on unit. Told customer needs to call whirlpool
Vincent D.
FREEZER KITCHENAID KBSD608ESS01 Vd found ice in top freezer and door seal not sealing properly heated tested unit running to specs
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ02 Vd tested found arm in off position and not sitting in holder reattached tested unit ran to specs
Brian H.
LAUNDRY WHIRLPOOL MHW5500FW0 "Ran diagnostics, found saved fault codes:F09E01 long drainF03E1 Water Level error.Removed and inspected drain pump found no obstructions. Pump is faulty and needs replacing.Order pump WPW10605427 $53.88Labor $75; ordrng 1 WPW10605427 (DRAIN PUMP)"
Vincent D.
REFRIGERATOR KITCHENAID KBSD602ESS00 Vd found unit having a water hammer noise coming from water supply cust had a generic filter in before replacing with a wpl version advised cust could have damaged house unit would need water filter housing WPW10121140) 105 trip 114.95 labor 135 tax total 378.47 cust declined at this time paid trip 122.57 by cc #
Vincent D.
DRYER WHIRLPOOL WED6620HW0 Vd found latch and catch not lined up properly so door would not stay shut adjusted both tested unit ran to specs
Eric S.
WASHER WHIRLPOOL WFW5620HW0 Ran diagnostic no codes unit working as designed advised customer
Marc C.
WASHER WHIRLPOOL WTW4815EW0 Tested unit found main control issue intermittant problem with unit starting wash cycle after wash cycle is done; saved tckt
Arden D.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM02 "AD. Checked unit, found faulty damper and control (S-Code) Ordering parts. Collected $122.57 via ccd.; ordrng 1 W11164593 (DAMPER ) and 1 WPW10758681 (CONTROL )"
Arden D.
REFRIG/FREEZER WHIRLPOOL KBFS20EVMS13 "AD. Checked unit, found faulty drain. Ordering part. Collected $122.57 via ccd.; ordrng 1 W10619951 (DRAIN TUBE)"
Arden D.
RANGE KITCHEN AID KSDB900ESS2 "AD. Checked unit, found faulty element and control. Ordering parts.; ordrng 1 W10779716 (ELEMENT ) and 1 W11099784 (CONTROL )"
Arden D.
DISHWASHER KITCHEN AID KDTE104ESS AD. Replacement control is defective. Also found faulty panel. Ordering parts.; ordrng 1 W10833931 (CONTROL ) and 1 W10903576 (PANEL )
Arden D.
RANGE KITCHENAID KSDG950ESS1 "AD. Checked unit, found faulty controls. Ordering parts.; ordrng 1 W10915031 (CONSOLE ) and 1 W11100513 (CONTROL )"
Tim S.
WASHER WHIRLPOOL WFW92HEFW0 Ripped. Need specialist extra man 2 count ; ordrng 1 W1093220 (TRAP)
Arden D.
WASHER MAYTAG MVWB765FW0 "AD. Replaced defective stator, rotor and clutches. Recalibrated and ran diagnostics. Unit tested ok. Advised customer on vibration pads. Unit ok"
Tim S.
RANGE JENN AIR JDS9860CDS01 Called customer rescheduled; schdld next appmnt for 4/30 TUE !
Tim S.
REFRIG/FREEZER KITCHEN AID KRFF305ESS00 Tighten handle adjusted mullion strip Rt fresh door gasket torn; ordrng 1 W10830162 (gasket-fip)
Tim S.
REFRIGERATOR KITCHENAID KBFS20EVMS13 Dead icemaker torn gaskets Seized rails; ordrng 2 W10571956 (gasket-fip)s and 1 W10884390 (icemaker) and 2 WP13055901 (slide)s
Tim S.
REFRIG/FREEZER KITCHEN AID KRFF507HWH00 Must be after 3 . Freezer door nevered ordered; ordrng 1 LW10708430 (dor-fip wh) and 1 W10876598 (nameplate)
Arden D.
DISHWASHER WHIRLPOOL WDF330PAHB1 "AD. Checked unit, ran diagnostics. Unit functioned within designed operation. Advised customer to use rinse aid. Unit ok"
Kyron G.
RANGE WHIRLPOOL WFG525S0HV1 "ordrng w10859728/manifold, w10474162/orifice, w11234417/orifice, w10881749/burner cap kit, wpw10515455/burner head and wpw10515454/burner head (by SX)"
Aris S.
DISHWASHER WHIRLPOOL WDF510PAYS6 "Unit need the motor & the control board , but customer will call back if she want to fixed"
Wayne L.
D/WASHER UNDCTR WHIRLPOOL WDF750SAYB3 Check unit motor is faulty ; ordrng 1 WPW10605057 (SUMP MOTOR )
Wayne L.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Check unit order parts that failed ; ordrng 1 W10843055 (CONTROL BOARD ) and 1 W10902214 (THERMISTOR ) and 1 W11032800 (MOTOR EVAP)
Aris S.
DISHWASHER KITCHENAID KDTE404DSP0 "Run unit on service diagnostic, is working normal & no error code, but if problem continues then need to send the control w10866116"
Frank G.
WASHER WHIRLPOOL WTW4915EW1 Geracase shaft drop down allowing drive pulley to hit shield; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt)
Tim S.
ICE MAKER KITCHEN AID KUIC15POZP1 Replaced defective grid
Jason T.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Made checks, found burnt out ice fill heater, called tech line pics in SD-MOBILE, ordering parts..; ordrng 1 W11087201 (HEATER) and 1 WPW10341329 (WATER VALVE) and 1 WPW10553630 (COVER WITH HEATER) and 1 WPW10764668 (ICE MAKER)"
Tim S.
REFRIGERATOR WHIRLPOOL SBI20KW Needs plumber to replace shut off to ice maker/ Valve faulty on refrigerator & icemaker motor Left estimate
Tim S.
WASHER MAYTAG MVWX655DW0 Replaced defective wash plate . Stripped
Tim S.
REF FF BLT-IN KITCHEN-AID KBSN602EPA01 Replaced defective main board
Clem S.
RANGE KITCHEN AID KSGB900ESS1 "Broken harness ,order part ; ordrng 1 W10580232 (harns-wire)"
Clem S.
REFRIGERATOR IKEA IK8FXNGFDM02 "Freezer door missing washer ,leaking seal system and melting diffuser ,order parts ; ordrng 1 W10836706 (evaporator) and 1 W10919804 (duct-air) and 1 W11092625 (compressor) and 2 WP489467 (washer)s and 1 WPW10383615 (thermistor)"
Wayne L.
REF BOT/MT 21CF WHIRLPOOL WRB322DMBM00 Check unit installed part that was order unit working fine
Wayne L.
RANGE - GAS WHIRLPOOL MGR6600FZ0 "Check unit,adjust legs unit working fine"
Kenly S.
DRYER WHIRLPOOL MDG25PRAWW2 check and I found that the BELT is broken; ordrng 1 WPW10131172 (BELT)
Frank G.
WSH FRT/LOAD WHIRLPOOL WFW87HEDW0 Installed drain pump and checked unit
Kenly S.
RANGE KITCHENAID KGRA806PSS00 check and found that the SWTCH MEMB is defective; ordrng 1 WP9756559ES ( Membrane Switch (Stainless Steel))
Jason T.
DISHWASHER WHIRLPOOL KDTE334GBS0 "Made checks” found defective latch assembly, replaced latch assembly tested ok..."
Jason T.
RANGE WHIRLPOOL WFG525S0HS1 "Made checks” adjusted burner orifice, tested ok..."
Kenly S.
DISHWASHER WHIRLPOOL WDF518SAFM check and found that the motor is defective; ordrng 1 W10567648 (CAPACITOR ) and 1 WPW10567645 (MOTOR ASSEMBLY)
Jason T.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Made checks” found defective water filter housing, customer wants to repair unit self..."
Kenly S.
DISHWASHER KITCHENAID KDTE104ESS2 check and found that the engine is defective; ordrng 1 W11032770 (MOTOR)
Jason T.
REFRIG MAYTAG n/a "Made checks” found defective evaporator fan motor, replaced evaporator fan tested ok...; used 1 WPW10236142 (MOTOR-EVAP) from stock"
Jason T.
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ00 "Made checks” Adjusted door for better closure and advised customer food storage, units ok..."
Kenly S.
OVEN WHIRLPOOL ACS3350AS "Heck and I found that the control board and the overlay are defective. but they are discontinued; ordrng 1 31944801 (ERCIII, GAS) and 1 32061901B (OVERLAY, MYLAR (BLK))"
Jason T.
REFRIGERATOR MAYTAG MRT118FFFE04 "Unit functions normal at this time,No problems found. .."
Damion M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Check ref and found frozen return air vent and faulty damper wont open..Pls order..; ordrng 1 W11164593 (DAMPER)
Jason T.
REFRIG/FREEZER KITCHEN AID n/a "Replaced defective evaporator fan motor kit, tested ok..."
George T.
WALL OVEN KITCHEN AID KODC304ESS00 Installed two thermistats behind of double wall oven...test ok after repair...customer was present while testing..also agreed everything was working fine..
George T.
M/W OTR WHIRLPOOL WMH31017HS Found and replaced blown fuse. Test ok after repair..customer was present while testing.; used 1 W10138793 (FUSE THERMAL) from stock
Paul T.
WALL OVEN KITCHEN AID KODC304ESS00 Helper on call GT was lead.
Dennis B.
WALL OVEN WHIRLPOOL WOD51ES4EB00 Db refer to ep notes 2 man ; saved tckt
Clem S.
REFRIG/FREEZER WHIRLPOOL WRT579SMYF00 Leaking evap coil . Decline
Clem S.
REFRIG/FREEZER MAYTAG MBF1958DM00 "Balance front of unit so condenser coils not to touch ground ,test okay"
Clem S.
REFRIGERATOR WHIRLPOOL ED2FHEXNS00 "Clogged water filter , flush remover and explain to replace filter"
Clem S.
DISHWASHER KITCHEN AID KUDD03STPA2 "Replaced part ,test okay"
Clem S.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 left unit working as designed
Edwin M.
REF S/S 20 CF WHIRLPOOL WRS571CIDM01 Adjusted loose ice maker
Edwin M.
REF S/S 20 CF WHIRLPOOL WRS571CIDM02 Advised about blocking vent
Kenly S.
DISHWASHER IKEA IDT870SAGX0 part installed the unit is working well
Brian H.
MICROWAVE WHIRLPOOL KEMC308KSS04 "Need additional parts, see VD work order.; saved tckt"
Kenly S.
REF BOT/MT 19CF KITCHEN AID KRBR109ESS00 check and found that the ICE MAKER was defective replace it using the one that they sent from the office
Kenly S.
RANGE WHIRLPOOL KGSC308LSS0 part installed the unit is working well
Gerry Q.
WALL OVEN WHIRLPOOL WOD51EC0HS01 Please re order part again base on model number control panel new one has more options that the original panel like convection bake and broil that oven is not convect ready this part number need to researched as per tech support recommended sr#772 4714718; ordrng 1 W11297709
Marc C.
DRYER WHIRLPOOL GGW9260PW3 Tested unit found bad holding coils on gas valve i replaced holding coils tested unit ok advized customer to have vent cleaned also; used 1 279834 (Coils) from stock
Gerry Q.
RANGE JENN-AIR JGRP436WP02 Panel paint coming off ; ordrng 1 W10352966 (cooktop) and 1 W10352967 (cooktop) and 1 W10352969 (cooktop)
Damion M.
DISHWASHER KITCHENAID KDTE334GPS0 Check dishwasher and found door installed off alignment .I realign a-just door instruct customer left unit working has design..
Damion M.
KITCHEN WHIRLPOOL WFG320M0BS3 I installed all burner tubing and check left range working has design...
Marc M.
RAN GS 30 SC KITCHEN-AID KSGG700ESS Unit tested & checked no display and light blinking inside oven. No function on clock. Order panel & board. ; ordrng 1 W10909669 and 1 WPW10453983
Damion M.
MICROWAVE WHIRLPOOL WMH32519CS2 Check micro wave and found faulty door interlock light flickering .I repair the issue installed new interlock and check left unit working has design...
Vincent D.
MICROWAVE WHIRLPOOL KEMC308KSS04 Vd unit needs part # 39 and part # #46 but the holder are a non serviceable part factory notes PF W10727408 IS A KIT OF 3 SWITCHES. THEY WILL NEED TO USE THE ORIGINAL BRACKET AS IT IS NOT SERVICED. 01/15KC need to make report to warr comp Unit needs brackets
Matt S.
ICEMAKER WHIRLPOOL WRS315SDHZ Has low water flow from supply due to a piercing valve not fully piercing the copper pipe. Causing cubes to be too small and jamming the auger for the ice and also very low flow from the dispenser. Advised to have installer return and correct the water supply issue.
Tyler S.
WASHER MAYTAG MHWE251YG00 "Installed new tubs with CH, working properly."
Kenly S.
DISHWASHER WHIRLPOOL WDT780SAEM1 Checked and found the draining pump is defective ; ordrng 1 WPW10348269 (PUMP DRAIN ) and 1 WPW10545278 (HOSE DRAIN )
Eddy P.
WASHER MAYTAG MVWB750YW0 Needs new pump. Customer needs to get a company check. For $390.02. Trip charge $139.95. Labor. $98.00. Pump $120.28. Need appointment before 12:00 pm. ; ordrng 1 WPW10409079 (pump-water)
Tyler S.
WASHER WHIRLPOOL WTW8800YC0 Customer declined service charges at this time.
Eric P.
WALL OVEN WHIRLPOOL WOD51ES4EB00 "Ep-installed new lower oven sensor and tested unit-bake @350° =45min and reached 300°. Ohmed both lower elements-good. Oven thru F1E1,F3E1 codes after we shut it down. Contacted techline -Dustin (sr#7724711417)- bad control board. Ordering (1) W10807576 cntrl-elec; ordrng 1 W10807576 (CNTRL-ELEC)"
Tyler S.
VENT HOOD WHIRLPOOL UXT4030ADS2 Problem is not going to be replicated at this time. Fan works on both settings. Customer low speed stopped working at one point.
Eric P.
BELLA JENN-AIR JFFCC72EFP02 "Ep-unit has elevated temps in F/C 51°-AVG 46°. R/C temps of 38°-AVG 35°. Ran test #40- compressor and valve function properly. Techline-Kurt(sr#7724713207)-Test #39 @50%=78-80W, should be 90W. Unit has low charge. Ordering (1) W11109499 drier-tube, (1) W11036448 solenoid. Needs service port and recharge; ordrng 1 W11036448 (SOLENOID ) and 1 W11109499 (DRIER-TUBE)"
Tyler S.
REFRIG/FREEZER JENN AIR JUB248RYRP00 "Installed timer, collected remaining $173.24 by card."
Tyler S.
DISHWASHER WHIRLPOOL WDTA75SAHN0 "Installed sump, cleared errors, and ran diagnostic cycle. Tests good."
Chris H.
WASHER MAYTAG MHWE251YG00 CH - installed new tub and drum - tests good
Vincent D.
RANGE WHIRLPOOL WEG730H0DS0 Vd unit needs fan (W11107275) 110 trip 114.95 labor 135 tax total 383.80 collected 183.80 by cc # owes 200 on return resc cust ; ordrng 1 W11107275 (fan-blwr)
Dennis B.
DISHWASHER KITCHEN AID KDTM354DSS4 Db installed parts tested unit unit ran to specs
Gerry Q.
WALL OVEN KITCHEN AID KEBS209BSS00 Inner glass replaced tested ok
Gerry Q.
OVEN JENN-AIR JJW2830DP01 Outer door glass replaced tested ok
Edwin M.
REF BOT/MT 19CF WHIRLPOOL n/a Cleared drain-line. Right fridge door has broken hinge receiver; ordrng 1 W10413519 (dor-fip ms)
Kage M.
OVEN WHIRLPOOL WFG505M0BS0 "Checked and found a bad ignitor and oven gasket , installed the ignitor need gasket ; ordrng 1 WPW10535778 (GASKET )"
Gerry Q.
DISHWASHER KITCHEN AID KDTE334GPS0 Control board replaced tested ok
Gerry Q.
DISHWASHER KITCHENAID KDTE304GPS0 Sr#772-4716867 as per customer support unit work as specs no faulty code found but suggest to replace control board in case there any malfunction with control that is not showing on diagnostic mode but customer want to get the unit exchanged not repaired
Marc M.
RANGE - GAS KITCHEN-AID KGRS303BSS Unit tested & checked no issue detected at time of app.cx complaint was that oven was shutting off can not verrify unit working well no issue detected.
Eddy P.
WASHER WHIRLPOOL WFW7590FW0 Unit is working fine adjusted bellow for proper seal. Washer is working well
Marc M.
DISHWASHER WHIRLPOOL WDF520PADB "Unit tested & checked unit dripping due to installation of unit. cx called super to rectify, explained to super that the legs needed to be adjusted .which he would have to correct being that he installed unit & he put a piece of wood above the unit preventing me from adjusting the legs custom install super has to rectify. Cx instruct."
Frank G.
WASHER WHIRLPOOL MVWC565FW1 Replaced main control and checked...recalibrated control and ran diagnostics
Tim S.
REFRIG/FREEZER WHIRLPOOL KRFF507ESS01 Sr 7724717107 called trade team about problemTrade team turning over to exchange team who will contact customer
Tyler S.
EFRIB KITCHEN AID KRFC300ESS01 "Ordering new high voltage control and freezer thermistor kit. Unit is reading 127 degrees in freezer. Spoke with tech-line, board is the likely cause and should be replaced first. SR#7724714765; ordrng 1 W10316760 (THERMISTOR) and 1 WPW10317076 (CONTROL)"
Paul T.
RANGE MAYTAG MGR7662WQ1 "Found issues with temperature registering on control, unit cycles on and off at temp but no displayed, will order.; ordrng 1 WPW10271770 (CONTROL )"
Tyler S.
WASHER MAYTAG MVWC555DW0 "Motor fault, motor unable to reach rpm. Customer says does nothing after sensing, no agitation or spin. Cleared codes and ran auto test. Worked, may be intermittent. Ordering capacitor and motor.; ordrng 1 W11158831 (CAPACITOR) and 1 W11283592 (MOTOR)"
Vincent D.
WASHER WHIRLPOOL WTW8000DW5 Vd installed part tested unit ran to specs
Vincent D.
REFRIGERATOR JENNAIR JFFCC72EFP02 Vd tested unit found jammed motor. Repaired and unit running to specs
Keyel H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Frost build up on fresh food evap, defective UI also, order parts needed.; ordrng 1 W10789393 (cntrl-elec) and 1 W10837236 (harns-wire)"
Kage M.
RANGE - ELECTRIC WHIRLPOOL WFG525S0HS0 Installed the door hinge and left the unit working as designed no further repairs at this time
Derrell D.
WSH FRT/LOAD WHIRLPOOL WFW9150WW00 Drum broken inside tub leaking water order for return ; ordrng 1 W10285625 (REAR TUB) and 1 W10313497 (TUB FRONT) and 1 WPW10202459 (DRUM) and 1 WPW10730972 (PUMP)
Eddy P.
WASHER WHIRLPOOL WFW5090GW Removed shipping bolts ran test unit is working fine.
Jose R.
RANGE WHIRLPOOL WFE505W0HZ1 Replaced defective outer oven door panel..tested ok
Dennis B.
REFRIG/FREEZER WHIRLPOOL ED5GVEXVD03 Db installed parts tested unit unit ran to specs
Wayne D.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed new handles/customer has 5yr warranty
Omar S.
DISHWASHER WHIRLPOOL WDT790SLYM1 Missing stop need to order balance due$116.60; ordrng 2 WP8565925 (stop)s and 2 WPW10508950 (stop)s
Kage M.
RANGE JENN-AIR JGS1450FP0 "Customer concern was the unit making boofing noise checked the unit and found everything working as designed explained that noise is usually an air bubble in the tubing, unit is working as deigned no repairs at this time."
Brian H.
REFRIGERATOR MAYTAG MFI2269VEM10 UI intermittently goes blank but refrigerator continues running ok. Replace UI/Control kit W10776981Order part; ordrng 1 W10776981 (UI/CONTROL KIT)
Jose R.
REFRIG/FREEZER WHIRLPOOL KRFC704FBS00 Found filter housing hold down screws loose..tighten and reinstall filter ..tested unit ok
Karl G.
RANGE KITCHENAID KGRS303BSS0 "Kg 4/26 checked unit found burners and oven not heating due to spark module not functioning. Needs new spark module; ordrng 1 WPW10331686 (module,spark)"
Stoyan S.
DISHWASHER WHIRLPOOL WDF520PADM7 Replace defective pump motor Test it all op ok
Edwin M.
KITCHEN WHIRLPOOL MDB7759AWB3 Unit needs control and heater replaced. Will not repair unit
Edwin M.
DRYER - GAS WHIRLPOOL WGD8000DW4 Replaced control panel tested ok
Edwin M.
REF BOT/MT 25CF WHIRLPOOL n/a Replaced parts tested ok
Sam C.
REFRIGERATOR JENN-AIR JS48SSDUDE01 Troubleshoot unit failed on led control and led module; ordrng 1 W10830288 (cntrl-elec) and 4 W10908166 (module)s
Edwin M.
DRYER WHIRLPOOL WHD5090GW0 Unit tested as designed
Vincent D.
LAUNDRY MAYTAG MVWX655DW1 Vd unit neeeds lid (W11117421) resc cust ; ordrng 1 W11117421 (lid)
Chris H.
DISHWASHER WHIRLPOOL MDB6650AWB "CH - unit needs new latch {WP99002292}, handle {WP99002836}; ordrng 1 WP99002292 (LATCH) and 1 WP99002836 (HANDLE)"
Paul T.
D/WASHER UNDCTR WHIRLPOOL WDT780SAEM1 "Installed parts on unit, all test and check ok."
Edwin M.
72" BM JENN-AIR JFC2290VEM3 Cleared inlet tube for icemaker
Tyler S.
COOKTOP KITCHENAID KGCD807XSS00 "Unclogged orifice for LR burner, no further issues."
Elmer A.
WASHER WHILPOOL WTW7000DW4 Installed latch checked operation ok.
Elmer A.
WASHER WHIRLPOOL WTW7000DW4 Installed valve & latch checked operation ok.
Frank C.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Unit has low charge, ordered dye drier set up return trip for Tuesday ; ordrng 1 WPW10143759 (DYE DRYER)"
Dennis B.
WASHER MAYTAG MHW3505FW1 Db Installed parts tested unit unit ran to specs
Marc M.
OVEN WHIRLPOOL IGL730CS0 Unit tested & checked cooling fan-needed to repair unit.; ordrng 1 W10833885 and 1 W11107275
Elmer A.
DRYER FRIGIDAIRE WGD9200SQ0 Installed belt & pulley checked operation ok.
Omar S.
WASHER MAYTAG MVWB766FW1 No error code pass diagnostics test washer is working as designed test ok Advised costumer to use extra rinse and use correct cycles.
Keyel H.
REFRIG/FREEZER WHIRLPOOL GZ25FSRXYY5 Install part defrost evap.