Service History 408

Near Matawan, NJ 07747
Dennis B
Job Details: 05/16/2019
MICROWAVE KITCHENAID KBHS179BSS01 Db part was defective ordering new part; ordrng 1 WPW10420955 (panl-cntrl)
Near West Windsor Township, NJ 08550
Robert D
Job Details: 05/16/2019
REFRIGERATOR KITCHENAID KRSF505ESS00 Cust states freezer stopped working when they got home a few days ago but that it started to work about a day ago. Ice bin is filled with fresh ice and i took temp readings in both sections. Unit is cooling fine. Full frost pattern at both evaps. Cust states she did not have a power outage. No issue found as unit is cooling fine with a full frost pattern and full bin of ice. Advised cust watch unit over the next couple of days and to call back of issue returns.
Near Cranford, NJ 07016
Moses D
Job Details: 05/16/2019
MICROWAVE KITCHEN AID KMCS1016GSS1 Made checks unit is not serviceable and has total replacement warranty. No parts list available/ Advised customer to call kitchen aid 1800-253-1301
Near Roxbury Township, NJ 07876
Ken K
Job Details: 05/16/2019
REFRIG/FREEZER WHIRLPOOL WRS312SNHM01 "Not cooling, checked unit found ice build up on FC evaporator, unable to get unit to go into diagnostics, heater checked ok, order main control and defrost thermistor ; ordrng 1 W10902214 (THERMISTOR ) and 1 W11188039 (CONTROL)"
Near Brick Township, NJ 08724
Tyler S
Job Details: 05/16/2019
DRYER AMANA NED4655EW1 Installed new heating element. Tests good.
Near Woodbridge Township, NJ 07067
Roberto C
Job Details: 05/16/2019
WASHER MAYTAG MVWB835DC4 Replace clutch run test ok
Near Bernards, NJ 07920
Omar S
Job Details: 05/16/2019
WASHER WHIRLPOOL WFW5620HW0 "Checked unit. Found unit. Not responding,reset washer test ok.."
Near Warren, NJ 07059
Omar S
Job Details: 05/16/2019
WASHER WHIRLPOOL WFW92HEFC0 Not starting Reset washer test ok..paid service charge $122.57#1577058307
Near Monroe Township, NJ 08831
Brian H.
Job Details: 05/16/2019
DISHWASHER KITCHENAID KDPE234GPS0 Unit was void of rinse aid. Provided customer with sample and explained how the product works and the necessity for it.Unit diagnosed working ok.
Near Chatham, NJ 07928
Roberto C
Job Details: 05/16/2019
DRYER WHIRLPOOL WGD8500DW4 Needs motor broken shaft; ordrng 1 W11105178 (motor-drve)
Near New York, NY 10039
Eddy P.
Job Details: 05/16/2019
WSH FRT/LOAD WHIRLPOOL n/a Installed pump unit is working fine now
Near North Plainfield, NJ 07060
Roberto C
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW5000DW1 Needs washplate and hub my hub came damage ; ordrng 2 W10528947 (drive hub kit)s and 1 W10752283 (washplate)
Near New York, NY 10024
Edwin M.
Job Details: 05/16/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 As per service pointer . Unplugged unit... cust will call if problem continues
Near Staten Island, NY 10305
Keyel H
Job Details: 05/16/2019
REFRIGERATOR MAYTAG MBF1953YEW3 Install drain tube defrost drain check ok.; used 1 W10619951 (grommet) from stock
Near Pequannock Township, NJ 07444
Elmer A.
Job Details: 05/16/2019
WASHER WHIRLPOOL LSQ8243HQ0 "Installed coupling & dog agits checked op.ok.; used 1 285753A (coupler), and 1 80040 (dogs) from stock"
Near Flemington, NJ 08822
Jason T
Job Details: 05/16/2019
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ01 "Made checks” found defective freezer door assembly warped , order part..; ordrng 1 W11301143 (FREEZER DOOR)"
Near Woodbridge Township, NJ 07064
Roberto C
Job Details: 05/16/2019
WASHER MAYTAG MVWX655DW0 Replace wash plate s 61361 wash plate w10902814; used 1 W10902814 (WASHPLATE) from stock
Near Brooklyn, NY 11234
Enerve B.
Job Details: 05/16/2019
M/W OTR WHIRLPOOL WMH76719CS0 "Checked out the mw,founded the failure of the door glass,needs the complete assy with the door.will not be ordered until the customer call for,only covered the s/c by w/p, not the part.; ordrng 1 W10860351 (OOR ASSY)"
Near Elizabeth, NJ 07202
Roberto C
Job Details: 05/16/2019
WASHER MAYTAG MVWB765FW3 Found hot valve from home closed/ corrected and tested unit/ checked ok.
Near Union, NJ 07083
Roberto C
Job Details: 05/16/2019
LAUNDRY MAYTAG MGDZ400TQ2 Needs control and wire harness all burn out customer will go for a new dryer machine
Near Bloomfield, NJ 07003
Roberto C
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW5000DW2 Reset control run test ok
Near Warren, NJ 07059
Omar S
Job Details: 05/16/2019
DRYER WHIRLPOOL WGD92HEFC0 "Poor air flow Instruct costumer vent need to be check,also notice vent is too long and it will take longer to dry clothes."
Near New York, NY 10024
Edwin M.
Job Details: 05/16/2019
RANGE JENN AIR JGR8890ADP "New board is malfunctioning , needs replacing 2cnt; ordrng 1 WPW10162916 (cntrl-elec)"
Near North Brunswick Township, NJ 08902
Omar S
Job Details: 05/16/2019
WASHER MAYTAG MHW5100DW0 Check washer is working as designed instruct costumer not to over load washer.
Near Harrison, NY 10528
Jerel L
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Couldnt verify sound complaint. Cleaned out condenser. Advised could be vibration due to dust. Unit checked ok
Near Florham Park, NJ 07932
Arden D.
Job Details: 05/16/2019
MICROWAVE WHIRLPOOL WMH31017FS "AD. Checked unit, found unit functioning within designed operation."
Near Hicksville, NY 11801
George T
Job Details: 05/16/2019
DRYER WHIRLPOOL WED8740DW0 Found some cloth spun around steam fitting inside of tub..causing poor steam function..was able to clear and show customer steam feature is working...also must keep an eye on vent outside. At all times..
Near New Providence, NJ 07974
Moses D
Job Details: 05/16/2019
DISHWASHER JENN-AIR JDB3600AWP5 Replaced control panel. Tested ok
Near Allendale, NJ 07401
Gabino P
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW5000DW2 Found code F8E1 reset control and check ok.
Near Westfield, NJ 07090
Moses D
Job Details: 05/16/2019
WALL OVEN JENNAIR JMW3430DP00 Made checks has error F2E1 ordering console.; ordrng 1 W11236885 (CONSOLE)
Near Hicksville, NY 11801
George T
Job Details: 05/16/2019
WASHER WHIRLPOOL WFW87HEDW1 F5E2 failure code came up..has to do with lock possibly caused by overloading unit...and customer is overloading and oversoaping..was able to correct the latch for proper function...also went over proper usage of unit.
Near Staten Island, NY 10304
Keyel H
Job Details: 05/16/2019
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Install parts pull vacuum charge frost pattern check ok.
Near Plainfield, NJ 07062
Moses D
Job Details: 05/16/2019
DISHWASHER WHIRLPOOL GU1500XTLT2 "Made checks needs drain pump, ordering part; ordrng 1 WP661658 (DRAIN PUMP)"
Near Denville, NJ 07834
Frank G.
Job Details: 05/16/2019
WASHER WHIRLPOOL WET4027EW0 Replaced timer under S codeTHIS IS A BILL OUT
Near Queens, NY 11363
Kenny G
Job Details: 05/16/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Installed new fan motor. Job completed.
Near Brooklyn, NY 11228
Peter B.
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW8900BW0 "Check over found very strong odor coming form washer,outer tub and parts listed is build up.customer is using affresh regularly,also using HE .listed are parts needed.took picture.; ordrng 1 W103810077 (TUB) and 1 W10381077 (tub-outer) and 1 W10549509 (basket) and 1 WPW10380698 (washplate) and 1 WPW10409079 (PUMP)"
Near Denville, NJ 07834
Clayton G.
Job Details: 05/16/2019
OVEN KITCHENAID KODE500ESS03 Replaced listed parts tests ok.
Near West New York, NJ 07093
Keyel H
Job Details: 05/16/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIDM02 Rust in ice bucket customer bot satisfied order bucket.; ordrng 1 W11109888 (ice-contnr)
Near Morris Plains, NJ 07950
Clayton G.
Job Details: 05/16/2019
WASHER WHIRLPOOL WFW7590FW0 Clear clogged pump. Unit tests ok.
Near White Plains, NY 10605
Jerel L
Job Details: 05/16/2019
REFRIG/FREEZER KITCHEN AID KDDC24RVS00 found discharge line connecting to filter drier twisted with a minor leak from previous techs drier. Installed compressor and two filter driers. Charged 3.5 oz of 134a. Unit checked ok; used 2 W10143759 (DRIER) from stock
Near Queens, NY 11358
Kenny G
Job Details: 05/16/2019
COOKTOP WHIRLPOOL W3CG3014XB02 "Found gas leak internal within the first burner valve. Will order and replace valves. ; ordrng 1 9759354 (pipe-mnfld) and 1 WP4456816 (valve,gas burner red)"
Near Queens, NY 11367
Derrell D.
Job Details: 05/16/2019
WASHER AMANA NTW4605EW0 Found latch error code test unit working properly no other faults found
Near Queens, NY 11379
Derrell D.
Job Details: 05/16/2019
WASHER MAYTAG MVWX655DW1 Installed cold inlet vavle test unit working properly
Near Queens, NY 11421
Derrell D.
Job Details: 05/16/2019
WASHER WHIRLPOOL MVWB685GC0 Attached drain hose to unit test unit working properly
Near Queens, NY 11378
Wayne L
Job Details: 05/16/2019
WASHER MAYTAG MVWC555DW1 Check unit installed basket hub and wash plate unit unit working fine
Near Aberdeen Township, NJ 07747
Dennis B
Job Details: 05/16/2019
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Db tested unit unit ran to specs could not duplicate at this time
Near Holmdel, NJ 07733
Dennis B
Job Details: 05/16/2019
DRYER MAYTAG MGD8200FC1 Db bh was here unit still wasn’t drying there is zero airflow coming out of the vent referred cust to call vent cleaning company
Near New York, NY 10029
Eddy P.
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW4616FW2 Unit out let needs to be repaired. Switch out let ran test Washer is working fine. Instruct customer about issues.
Near Westfield, NJ 07090
Karl G
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW8500DW2 "KG 5/15 installed fill valve housing assm. Checked unit through diagnostic mode all components tested properly. No leaks detected, washer operating as designed"
Near Jersey City, NJ 07302
Aris S.
Job Details: 05/16/2019
WASHER WHIRLPOOL WFW3090GW Install parts test it is working normal
Near Queens, NY 11103
Wayne L
Job Details: 05/16/2019
DISHWASHER KITCHENAID KDFE104DSS2 Check unit spray arm is broken customer would like us to return on Monday ; ordrng 1 W10837623 (BRACKET) and 1 WP3400918 (RETAINER ) and 1 WPW10327455 (SPRAY ARM)
Near Perth Amboy, NJ 08861
Karl G
Job Details: 05/16/2019
REFRIG/FREEZER WHIRLPOOL KRFC704FBS00 "KG 5/15 CANCEL, no form of payment, CANCEL"
Near The Bronx, NY 10452
Vlad C.
Job Details: 05/16/2019
WASHER MAYTAG MVWX655DW1 Part inst. Inspected for proper function. Working fine now.
Near Brooklyn, NY 11249
Damion M.
Job Details: 05/16/2019
RAN GS S/I WHIRLPOOL WEG745H0FS I never receive the valve needed ... ; saved tckt
Near Brick Township, NJ 08724
Tyler S
Job Details: 05/16/2019
DRYER WHIRLPOOL WED4815EW1 "Installers crushed vent behind unit causing poor airflow and poor dryer performance. Customer needs to contact Lowes so they can remedy issue. One time install and instruct for customer, no charge."
Near Brick Township, NJ 08724
Tyler S
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW8500DW3 "Installed new lid, tests good."
Near Chatham Township, NJ 07928
Moses D
Job Details: 05/16/2019
DISHWASHER KITCHENAID KUDE40FXSP5 Replaced drain pump and cleaned drain hose. Tested ok. If customer is still having issue order drain housing WPW10179455
Near Hillsborough Township, NJ 08844
Moses D
Job Details: 05/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Made checks found wire nut lose and melted in box under dishwasher. Replaced wire nut. Tested ok. Dishwasher is on its on breaker
Near Woodbridge Township, NJ 07067
Karl G
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "KG 5/15 checked unit found freezer not going into defrost cycle. Compressor keeps running even when unit is turned off. Needs new control . Parts S-Code S61361, Ok per George; ordrng 1 WPW10503278 (refer elect cont brd)"
Near Brooklyn, NY 11210
Kage M
Job Details: 05/16/2019
WASHER MAYTAG MHW5500FW1 "Customer concern was the cloth straining out on a delicate setting, checked and found no sharp objects on the inner basket explained to her if the clothes is already has any loose strings before she puts it to wash and it goes into a drain cycle it will drain it with such a strong force being that the machine is new will cause this to happen no repairs to be done at this time customer refuse to sign"
Near New York, NY 10025
Edwin M.
Job Details: 05/16/2019
DISHWASHER KITCHEN AID KDTE254EWH2 Replaced spray arm.. tested ok
Near White Plains, NY 10603
Jerel L
Job Details: 05/16/2019
REFRIGERATOR MAYTAG MBR2258XES4 Found glide rails faulty. Allowing air gap. ; ordrng 2 WPW10120018 (slide rail (frz))s
Near New York, NY 10030
Edwin M.
Job Details: 05/16/2019
WASHER MAYTAG MVWC400XW3 Unit needs motor and actuator.motor is no longer available
Near New York, NY 10026
Eddy P.
Job Details: 05/16/2019
WSH FRT/LOAD WHIRLPOOL n/a Installed dispenser and handle ran test washer is working fine now
Near Brooklyn, NY 11232
Peter B.
Job Details: 05/16/2019
DRYER WHIRLPOOL WGD4850BW0 "Check unit does start or heat remove and replace parts listed tested functions fine ; used 1 WP3392519 ( FUSE), and 1 WP3406107 ( SWITCH) from stock"
Near New York, NY 10024
Eddy P.
Job Details: 05/16/2019
DRYER WHIRLPOOL MGD3500FW0 Lint stuck in the fan blower making dryer vibrate. Took apart dryer removed lint unit is working properly
Near Marlboro Township, NJ 07751
Brian H.
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Diagnosed faulty damper control WPW10594329. Order part; ordrng 1 WPW10594329 (DAMPER CONTROL )
Near Staten Island, NY 10314
Kyron G.
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL MSD2456GEQ "Installed auger motor. Unit checks ok. Faulty motor/motor not turning. COD CALL, CUSTOMER IS PAID IN FULL. BALANCE- $0.00$114.95 (76618P). $301.69 (93574P) auth #."
Near Nutley, NJ 07110
Roberto C
Job Details: 05/16/2019
WASHER MAYTAG MHW2600TK01 I took pump apart nothing inside customer said was getting f21 error code pump motor it’s getting overheated needs a pump customer don’t want any more service
Near New York, NY 10025
Edwin M.
Job Details: 05/16/2019
DISHWASHER KITCHEN-AID KDTE254EWH1 Needs rack clips. Not sure if parts are covered; ordrng 2 W10082853 (pivot-tine)s
Near Wharton, NJ 07885
Clayton G.
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Replaced damper tests ok.
Near Queens, NY 11373
Wayne L
Job Details: 05/16/2019
RANGE WHIRLPOOL WFG505M0BS3 Check unit knob is broken instruct customer that knobs are not covered under the warranty
Near New York, NY 10025
Eddy P.
Job Details: 05/16/2019
WASHER MAYTAG MHW6630HW0 Dispenser is leaking from the bottom ; ordrng 1 W11316375 (DISPENSER COVER) and 1 W11316600 (DISPENSER ASSY)
Near Brooklyn, NY 11222
Damion M.
Job Details: 05/16/2019
REFRIG/FREEZER WHIRLPOOL WRF560SMYM00 Check refrigerator and found faulty filter housing broken I installed new filter housing and check left unit working has design...
Near Randolph, NJ 07869
Frank G.
Job Details: 05/16/2019
DRYER - GAS MAYTAG MGDB765FC0 Unit functioning ok
Near Roxbury Township, NJ 07876
Clayton G.
Job Details: 05/16/2019
DISHWASHER KITCHENAID KDTE204GPS0 Unit needs outter tub. 3ct 1man'Unit just installedWPW10681507; ordrng 1 WPW10681507 (tub-dishwr)
Near Queens, NY 11103
Wayne L
Job Details: 05/16/2019
REF BOT/MT 25CF JENN-AIR JFFCC72EFS00 Check unit control board is faulty with thermistor ; ordrng 1 W10902214 (THERMISTOR ) and 1 W11333076 (CONTROL BOARD )
Near Union City, NJ 07087
Aris S.
Job Details: 05/16/2019
REF T/M 21 CFFF WHIRLPOOL n/a "Clean up the drain line, & install one heat probe ; used 1 819043 (heat probe) from stock"
Near Brooklyn, NY 11215
Damion M.
Job Details: 05/16/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 I installed rack stoppers and check left unit working has design...
Near Fort Lee, NJ 07024
Eric S.
Job Details: 05/16/2019
REFRIG/FREEZER KITCHEN AID KBRS20EVMS4 Found clogged drain. Cleared drain installed drain tube unit works ok ; used 1 W10619951 (grommet) from stock
Near Fort Lee, NJ 07024
Eric S.
Job Details: 05/16/2019
REFRIGERATOR KITCHENAID KBRA20ERSS Found sealed system problem compressor running no frostDIAGNOSTIC ONLY
Near Haworth, NJ 07641
Eric S.
Job Details: 05/16/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Found lights no working correctly tried removing led lightWires stuck in insulation. Water works okSr#7724858664
Near Stockton, NJ 08559
Frank G.
Job Details: 05/16/2019
DRYER MAYTAG MGDB955FC0 Water coming out from dryer....order water valve and reschedule call...CORRECT PHONE NUMBER: 908-442-4126; ordrng 1 W10638150 (valve)
Near Emerson, NJ 07630
Eric S.
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS01 Found ice bin jammed. Cleared bin
Near Brooklyn, NY 11231
Damion M.
Job Details: 05/16/2019
WASHER MAYTAG MVWC565FW1 Check washer and found faulty control broad not responding...Pls : order; ordrng 1 W11162438 (CONTROL BROAD) and 1 W11307244 (LATCH)
Near Montclair, NJ 07042
Gerry Q
Job Details: 05/16/2019
DISHWASHER KITCHEN AID KDTM404ESS Soap dispenser replaced tested ok ; used 1 W10861000 (DISPENSER) from stock
Near New York, NY 10451
Vlad C.
Job Details: 05/16/2019
WASHER AMANA NTW4516FW3 Repaired/Secured drain pump. Inspected for proper function. Working fine now.
Near The Bronx, NY 10455
Vlad C.
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL ART104TFDB00 Tech line was called Scot. File #7724864442. Based on tech line seems to be delivery damage. Customer must call store where this product was purchased for a resolution. Damaged on upper and middle hinges causing the cabinet to deform which is not repairable.
Near The Bronx, NY 10455
Vlad C.
Job Details: 05/16/2019
WASHER AMANA NTW4516FW2 Part inst. Inspected for proper function. Working fine now.
Near The Bronx, NY 10473
Vlad C.
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Inspected for proper function. Working as designed. Water pressure of the house is very slow... tech explained how to find a resolution.
Near The Bronx, NY 10472
Vlad C.
Job Details: 05/16/2019
WSH FRT/LOAD MAYTAG n/a Repaired/Secured bellow assy. Inspected for proper function. Working fine now.
Near Hazlet, NJ 07730
Dennis B
Job Details: 05/16/2019
DRYER MAYTAG MGDC200XW2 Db was here changed coil pack last time out unit is heating at 218 on 5th cycle almost 20 mins in i cant duplicated at this time
Near Monmouth Beach, NJ 07750
Dennis B
Job Details: 05/16/2019
DISHWASHER KITCHENAID KUDS30IXSS4 Db use truck stock to replace adjuster tested unit unit ran to specs ; used 1 W10712394 (ADJUSTER) from stock
Near Queens, NY 11417
Derrell D.
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW5000DW2 "Found unit not draining, drain pump very hot not engaging ; ordrng 1 W10876600 (DRAIN PUMP )"
Near Pequannock Township, NJ 07444
Lewis G.
Job Details: 05/16/2019
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 Customer stating that the icemaker was filling up to much causing a sheet of ice over the ice cubes and did not dispense properly customer stated temperature sensors were accidentally put on a higher in the freezer compartment but put to the proper levels no defects found with the unit everything working as it should
Near Wayne, NJ 07470
Elmer A.
Job Details: 05/16/2019
WASHER WHIRLPOOL WFW92HEFW0 "Checked operation machine ok,customer stated has contract will contact WP."
Near Paterson, NJ 07504
Elmer A.
Job Details: 05/16/2019
DRYER WHIRLPOOL WGD4815EW2 Installed door switch checked operation ok.; used 1 W10569603 (DOOR SWITCH) from stock
Near Woodland Park, NJ 07424
Lewis G.
Job Details: 05/16/2019
OVEN WHIRLPOOL RB170PXL-5 Unit is making a humming type noise from the clock area on this double wall oven.....Paet is no longer available for this unit it shows on the Macone and tribules as discontinued.... customer just wants the noise to stop and is advising husband about $95 labor and trip charge..
Near Montclair, NJ 07043
Lewis G.
Job Details: 05/16/2019
REFRIG/FREEZER KITCHENAID KBFC42FTS00 Replaced main board evaporator motor and freezer door gasket unit is repaired
Near New York, NY 10019
Eddy P.
Job Details: 05/16/2019
DRYER WHIRLPOOL WED99HEDW0 Adjusted drain hose. Was disconnected. Unit is now working fine No charge for this call