Service History 417

Near New York, NY 10033
Clem S.
Job Details: 06/04/2019
REFRIG/FREEZER WHIRLPOOL WRT111SFDM03 "Blocked diffuser and not sealing . Unclogged diffuser ,balance and shim door hinge ,test okay ; used 2 WP487576 (WASHER ) from stock"
Near Newton, NJ 07860
Clayton G.
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW7040DW0 F3e2Unit has bad transmission. And bad control board and console. 2mn 2ct; ordrng 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.)
Near Ramsey, NJ 07446
Gabino P
Job Details: 06/04/2019
WSH FRT/LOAD WHIRLPOOL n/a Use bellow from truck stock and replace hose tub and check ok.; used 1 WPW10381562 (
Near Woodbridge Township, NJ 07001
Jesse F
Job Details: 06/04/2019
REFRIG/FREEZER WHIRLPOOL WRB119WFBM00 Leveled unit. Shelf needed. O&i parts...; ordrng 1 W10251970 (ladder) and 1 W10840992 (frame-shlf)
Near West Milford, NJ 07421
Gabino P
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW3090GW2 Customer cancel went arrived at home say washer have kid lock now working ok.
Near Woodbridge Township, NJ 08863
Jesse F
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Diffuser noisy. O&i part...; ordrng 1 W11164593 (DIFFUSER )
Near Montgomery, NJ 08502
Omar S
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW92HEFC0 Not dispensing need dipenser paid $125.00#1605944581 balance due $93.53; ordrng 1 W10862190 (dispenser)
Near Ridgewood, NJ 07450
Gabino P
Job Details: 06/04/2019
DRYER MAYTAG MEDB766FW0 Replace LACHT and check ok customer must repair vent .; used 1 WPW10610880 (LATCH ) from stock
Near Neptune Township, NJ 07756
Chris H.
Job Details: 06/04/2019
DRYER WHIRLPOOL WGD6620HW0 CH - unit is short cycling. Advised customer to have vent line professionally cleaned to resolve. No other functional issues found at this time
Near Queens, NY 11429
George T
Job Details: 06/04/2019
OVEN KITCHENAID KGRS303BSS1 Shorted key pad..need to return with parts.; ordrng 1 W10324433 (swtch-memb) and 1 WPW10340700 (cntrl-elec)
Near Scotch Plains, NJ 07076
Roberto C
Job Details: 06/04/2019
WASHER MAYTAG MVWB835DW4 Replace gearcase run test ok
Near Hazlet, NJ 07730
Dennis B
Job Details: 06/04/2019
MICCROWAVE MAYTAG MMV1174FZ0 Db tested unit unit ran to specs o faults found
Near Queens, NY 11366
George T
Job Details: 06/04/2019
REFRIG/FREEZER KITCHEN AID KBFO42FTX02 Built in ref...electronics going on and off. Cooling system shuts off and comes back intermittenly..customer went through this a while back...doesnt want to go through it again..will hold off till the unit breaks down completely.and will buy a new one.
Near Queens, NY 11432
George T
Job Details: 06/04/2019
REFRIG WHIRLPOOL WRB119WFBW00 Part installed as listed.vacuumed and charged accordingly.test ok.
Near Queens, NY 11416
Paul T
Job Details: 06/04/2019
KITCHEN KITCHENAID KVWB406DSS2 "Checked unit, found blower motor noisy and vibrating heavily, will order.; ordrng 1 W11244048 (BLOWER MOTOR)"
Near New York, NY 10024
Eddy P.
Job Details: 06/04/2019
WSH FRT/LOAD WHIRLPOOL WFW85HEFC1 Installed bellow ran test unit is ok.
Near New York, NY 10003
Eddy P.
Job Details: 06/04/2019
DRYER - ELECTRIC WHIRLPOOL WED9290FC0 Dryer is working ok. Instruct customer about load settings and cycle selection
Near Scotch Plains, NJ 07076
Moses D
Job Details: 06/04/2019
OVEN JENN-AIR JJW2430DP01 Replaced UI that customer got by mail from jenn air. Tested ok
Near Morristown, NJ 07960
Frank G.
Job Details: 06/04/2019
WASHER MAYTAG MVWX655DW1 Use Authorization # MKJ3F00APL1Made adjustment to drain hose clamp and drain hose...but could not verify any leak after numerous filling of washer with water and emptying
Near Stockton, NJ 08559
Frank G.
Job Details: 06/04/2019
DRYER MAYTAG MGDB955FC0 Installed water valve and hose nut ordered and checked...all ok...
Near New York, NY 10003
Eddy P.
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW9290FC0 checked unit and functions; all working well Customer not aware of the wash and go function of washer. Instruct customer unit is working fine
Near Clark, NJ 07066
Jesse F
Job Details: 06/04/2019
REFRIG/FREEZER JENN-AIR JFC2290REP00 Replaced r/s f.f. door gasket...
Near Manchester Township, NJ 08759
Matt S.
Job Details: 06/04/2019
MICROWAVE WHIRLPOOL WOC75EC0HS01 Ordering outer oven door panel. W11110283; ordrng 1 W11110283 (glass-door)
Near New York, NY 10011
Eddy P.
Job Details: 06/04/2019
DRYER WHIRLPOOL WGD6620HW0 Replace igniter and coil valves unit is not heating still. Ordering anew gas valve and main board ; ordrng 1 W11321060 (CONSOLE) and 1 W11350212 (cable)
Near South Plainfield, NJ 07080
Roberto C
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW8500DW1 Replace lid test ok
Near Queens, NY 11105
Wayne L
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Check unit ice maker arm was in the wrong spot reinstalled ice maker arm unit working fine
Near Elmsford, NY 10523
Jerel L
Job Details: 06/04/2019
REFRIG/FREEZER WHIRLPOOL WRS315SNHM01 Installed new doors. Ordering badge and cus will install. Unit checked ok; ordrng 1 W11223753 (BADGE)
Near Lacey Township, NJ 08734
Matt S.
Job Details: 06/04/2019
DISPOSER WHIRLPOOL GC1000PE4 Found a wood screw in the disposal. Removed and tested. Working properly.
Near Toms River, NJ 08757
Matt S.
Job Details: 06/04/2019
WASHER AMANA NTW4516FW3 Had a queen size blanket in the washer and machine was off balance and walked. Also washer needs to be raised 2 inches since the tug assembly drops down as water fills and weight of items causng tub to contact floor add ng to the issue. Recommend having nstaller return to raise the washer. Also advised this machine was not really designed to handle the weight of a queen blanket. Working properly.
Near Saddle Brook, NJ 07663
Gerry Q
Job Details: 06/04/2019
RAN GS S/I JENN-AIR n/a Knob adjusted unit tested ok
Near The Bronx, NY 10451
Derrell D.
Job Details: 06/04/2019
WASHER MAYTAG MVWX655DW1 Installed gearcase and motor unit not agitating washplate spins not basket ; ordrng 1 W10528947 (HUB) and 1 W10752719 (BASKET ) and 1 W10902814 (WASHPLATE ) and 1 WPW10402178 (RETAINER)
Near Bloomingdale, NJ 07403
Gerry Q
Job Details: 06/04/2019
RANGE WHIRLPOOL WFG320M0BS3 Spark module replaced unit tested ok; used 1 W10545291 (SPARK MODULE) from stock
Near Queens, NY 11104
Wayne L
Job Details: 06/04/2019
DISHWASHER IKEA IUD8555DX0 Check unit control board is faulty and also heater ; ordrng 1 W10703867 (HEATER) and 1 W10866125 (CONTROL BOARD ) and 1 WPW10195091 (THERMOSTAT )
Near Scotch Plains, NJ 07076
Roberto C
Job Details: 06/04/2019
WASHER WHIRLPOOL MHW5630HW0 Replace water pump run test ok
Near Queens, NY 11103
Wayne L
Job Details: 06/04/2019
REFRIGERATOR KITCHEN-AID KFCS22EVMS8 "Check unit instruct customer that when they open the freezer door make sure the door is closed at all time,unit is working fine"
Near Brooklyn, NY 11204
Paul D
Job Details: 06/04/2019
REFRIG/FREEZER MAYTAG MSB26C6MDM00 S code for control board. 61361 needs control no charge for part .; ordrng 1 WPW10714057 (cntrl-elec)
Near Queens, NY 11417
Paul T
Job Details: 06/04/2019
WALL OVEN WHIRLPOOL WFG505M0BS3 "Installed new glass on unit, all test ok."
Near Union, NJ 07088
Roberto C
Job Details: 06/04/2019
LAUNDRY WHIRLPOOL WFW75HEFW0 I replace the control that I order washer won’t start I install the old back washer started working ..need to reorder again; ordrng 1 W11201274 (CONTROL )
Near Queens, NY 11426
George T
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW4915EW2 Not draining properly..dropped pump and cleared out some string type cloth...test after repair. All ok..also ran diagnostics to recalibrate control
Near Queens, NY 11428
George T
Job Details: 06/04/2019
REF S/S 20 CF WHIRLPOOL WRS571CIDM01 Very low water pressure causing poor ice production..customer had new filter on hand . Was able to install it to show difference.should be ok.
Near Stockton, NJ 08559
Frank G.
Job Details: 06/04/2019
WASHER MAYTAG MVWB965HC0 Replaced hose ordered and checked....ran diagnostics and recalibrated control...also ran rinses and spin
Near Butler, NJ 07405
Sam C
Job Details: 06/04/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 waited x customer Installed new arm shut off
Near Toms River, NJ 08753
Tyler S
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF518SAHM Has faulty dispenser. Doesn’t open to allow detergent out.; ordrng 1 W11226203 (DISPENSER)
Near Toms River, NJ 08757
Matt S.
Job Details: 06/04/2019
DRYER AMANA NGD4655EW2 Dryer vent hose completely crushed. No airflow escaping. Dryer m temp reaching 365 degrees and is a fire hazard. Have installer return to replace the hose. Almost use flexible hose not rigid aluminum hose.
Near Monroe Township, NJ 08831
Vincent D
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF550SAHS0 Vd tested found loose connection. Reapired unit running to specs
Near Englewood Cliffs, NJ 07632
Eric S.
Job Details: 06/04/2019
DRYER MAYTAG MGDB765FW0 Installed parts tested unit it works ok
Near Hackensack, NJ 07601
Eric S.
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KSRB25FKSS02 Found defuser not working also ff door is warped door N/ADIAGNOSTIC ONLY
Near Montclair, NJ 07042
Eric S.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found thermistor out position. Adjustment
Near Manchester Township, NJ 08759
Matt S.
Job Details: 06/04/2019
DRYER WHIRLPOOL WGD4850HW0 Found the start knob in too far and not allowing the start switch to travel fully in order to start the dryer. Re-positioned the knob and tested. Working properly.
Near The Bronx, NY 10465
Jerel L
Job Details: 06/04/2019
REF BOT/MT 19CF WHIRLPOOL n/a Installed thermistor. Defrosted ice. Unclogged drain from nipple. Unit checked ok
Near Queens, NY 11102
Peter B.
Job Details: 06/04/2019
WASHER MAYTAG MVWX655DW1 Remove and replace failed parts listed tested functions fine
Near Mountainside, NJ 07092
Moses D
Job Details: 06/04/2019
OVEN KITCHEN AID KGRS505XSS02 Display not showing all numbers and switch harness intermittently working for front left burner. Ordering parts using s61361 for control; ordrng 1 WPW10204718 (HARNESS WIRE) and 1 WPW10365423 (CNTRL ELEC)
Near Brooklyn, NY 11204
Paul D
Job Details: 06/04/2019
M/W OTR WHIRLPOOL WMH31017HW2 Checked unit found light on customer thought there was a light in the back of microwave
Near Princeton, NJ 08540
Robert D
Job Details: 06/04/2019
LAUNDRY MAYTAG MVWX655DW1 Unit is leaking oil from gearcase. Ordering gearcase and lower drive parts. 2 job count on return. ; ordrng 1 W10721967 (SPLUTCH) and 1 W10913953 (SHIFTER) and 1 W11035751 (GEARCASE ) and 1 W11158831 (CAPACITOR ) and 1 W11239857 (BELT)
Near Carlstadt, NJ 07072
Felipe T.
Job Details: 06/04/2019
RANGE WHIRLPOOL WGG745S0FS02 Unable to verify complaint at this moment. Broiler is working fine. Advised customer to monitor unit and call us with any issues
Near Brooklyn, NY 11222
Wayne L
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE204EPA4 Check unit installed part that was order unit working fine
Near Rutherford, NJ 07070
Jesse F
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced r/s f.f. gasket...
Near East Hanover, NJ 07936
Gerry Q
Job Details: 06/04/2019
OVEN KITCHENAID KODE500ESS04 Unit need control panel part was order from another invoice ; O-emld tckt
Near Toms River, NJ 08753
Tyler S
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Ice cubes taste bad according to customer. Spoke with TL who recommends customer changing steel braided line to either copper or PEX plastic. Not a problem with the refrigerator. This model has no filter. SR#7724997608
Near Princeton, NJ 08540
Robert D
Job Details: 06/04/2019
DRYER MAYTAG MGDB835DW4 Cust had separate vent installed for 2nd dryer. Replaced control and console. No further issue.
Near Princeton, NJ 08540
Robert D
Job Details: 06/04/2019
COOKTOP WHIRLPOOL G7CE3034XB00 Cust had cracked cooktop. There was so much adhesive under cooktop that i informed him i wouldnt chance damaging anything so he insisted he would do it and he cracked it. quoted him $350 for cooktop and $90.00 labor+tax. Cooktop PT#W10365132. After removing cooktop i found lose of power at terminal block. Receptacle supplies 240 but there is an issue with power cord. Cust states he will call us back if he wants to fix cooktop glass and have cord replaced. Cust will buy power cord from homedepot.
Near Beachwood, NJ 08722
Tyler S
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW5000DW2 "Found green LEDS moving back and forth and unit unresponsive. Canceled out. Was able to reset in diagnostics and calibrated unit, no further issues."
Near Bernardsville, NJ 07924
Moses D
Job Details: 06/04/2019
RANGE JENN AIR JGRP436WP02 Replaced all parts except main control came wrong part in bow reordering cntrl elec; ordrng 1 WPW10464535 (CNTRL ELEC)
Near Berkeley Township, NJ 08721
Tyler S
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW5000DW1 Installed new control. Ran automatic test and calibrated washer. Tests good.
Near Queens, NY 11367
Kenny G
Job Details: 06/04/2019
RANGE - GAS WHIRLPOOL WFG540H0AS1 Found ice maker was not in place correctly. Re installed it back in place. Tested ok
Near South Orange, NJ 07079
Roberto C
Job Details: 06/04/2019
DRYER WHIRLPOOL NGD4655EW2 Replace burner test ok
Near Brooklyn, NY 11234
Enerve B.
Job Details: 06/04/2019
DRYER WHIRLPOOL MDG8757AWQ "Checked out the dryer ,founded no leaks ,gas valve safe and the line.Unit works fine as designed,customer education as well."
Near Brooklyn, NY 11222
Wayne L
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE204EPA4 Check unit installed part that was order unit working fine
Near West Windsor Township, NJ 08550
Robert D
Job Details: 06/04/2019
REFRIG/FREEZER MAYTAG MSF25D4MDM01 Unit has faulty diffuser assm. Door is slipping and wont stay open. Ordering diffuser assm. Cust paid in full. ; ordrng 1 W10899382 (DIFFUSER )
Near West Windsor Township, NJ 08550
Robert D
Job Details: 06/04/2019
COOKTOP JENN-AIR JGD3536BS00 Switch harness is now faulty and spark module sends constant spark after flame is already at burner. FL burner switch will send spark at improper knob location. 2 job count on return. Cust owes $223.91 on return. ; ordrng 1 WPW10239017 (SWITCH HARNESS ) and 1 WPW10475150 (SPARK MODULE)
Near Kenilworth, NJ 07033
Jason T
Job Details: 06/04/2019
DISHWASHER JENN AIR JDB9800CWX2 "Replaced defective console assembly, tested ok..."
Near New York, NY 10011
Eddy P.
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW8620HW1 Washers is working fine could not find any issues. Customer instruct
Near Barnegat, NJ 08005
Marc C
Job Details: 06/04/2019
FREEZER WHIRLPOOL WRF535SWH201 Freezer door gasket not sealing causing hot airleak i heated gasket tested unit ok
Near Lakewood Township, NJ 08701
Matt S.
Job Details: 06/04/2019
REFRIG/FREEZER WHIRLPOOL WRS325FNAM01 Customer had airflow almost completely turned off to rc. Also return vent frozen over. Cleared ice and set fc temp to proper setting. Advised to allow 2 days for normal temps.
Near Princeton, NJ 08540
Robert D
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL MDB5130AWW Unit has sud contamination. Dish soap was transferred from items left in sink after somebody used dished soap. Educated cust on how to avoid repeat issue and how to clear suds using a cup of cooking oil.
Near Oceanport, NJ 07757
Chris H.
Job Details: 06/04/2019
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 "CH - installed parts, tests good"
Near Florence Township, NJ
Vincent D
Job Details: 06/04/2019
DISHWASHER AMANA ADB1100AWB5 Vd installed part tested unit ran to specs
Near Freehold, NJ 07728
Vincent D
Job Details: 06/04/2019
REFRIG/FREEZER WHIRLPOOL WRF550CDHZ00 Vd tested unit found no issues at this time unit running to specs
Near Dover, NJ 07801
Gerry Q
Job Details: 06/04/2019
DISHWASHER MAYTAG MDB4949SHW0 Tech unable to duplicate customers complaint tech ran unit on self diagnostic tested ok tech advise customer to use lock button keep panel under monitoring if problem persist a control panel should be replaced
Near Brooklyn, NY 11234
Enerve B.
Job Details: 06/04/2019
REFRIG/FREEZER KITCHEN AID n/a "Checked out the ref,founded the failure of the sealed system compressor assy, will order.; ordrng 1 W10309988 (COMP,ASSY) and 1 WPW10143759 (FILTER D) and 1 WPW10364560 (REF,SOL)"
Near Madison, NJ 07940
Gerry Q
Job Details: 06/04/2019
DISHWASHER JENN-AIR JDB9000CWP3 Dispenser replaced unit tested ok
Near Staten Island, NY 10301
Keyel H
Job Details: 06/04/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "defrost ice off evap for customer, Frost build up on fresh food evap order parts needed.; ordrng 1 W11035836 (cntrl-elec) and 1 W11082783 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Near The Bronx, NY 10459
Vlad C.
Job Details: 06/04/2019
WASHER WHIRLPOOL WTW4955HW1 Repaired/Secured loose water valve; retested and inspected for proper function. Working fine now.; Job Cmpltd
Near The Bronx, NY 10472
Vlad C.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Repaired/Secured water disp. Inspected for proper function. Working fine now.
Near Oakland, NJ 07436
Stoyan S
Job Details: 06/04/2019
COOKTOP KITCHENAID n/a Need new module on right side Order new Need second man because is downdraft installed behind different unit and is complicated installation ; ordrng 1 W10857233 (module)
Near Millburn, NJ 07078
Felipe T.
Job Details: 06/04/2019
MICROWAVE JENN-AIR JMC2430DP01 "Ordered control panel, requesting AM 8-10; ordrng 1 W11229663 (PANEL )"
Near The Bronx, NY 10473
Vlad C.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW00 Repaired/Secured drain tube. Inspected for proper function. Working dine now.
Near The Bronx, NY 10465
Vlad C.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Reset main control board. Inspected for proper function. Working fine now.
Near Middletown, NJ 07748
Brian H.
Job Details: 06/04/2019
WASHER MAYTAG MVWB765FW1 Diagnosed faulty gear case W10811956 and agitator W11161960. Order parts Extra time on return please ; ordrng 1 W10811956 (GEAR CASE) and 1 W11161960 (AGITATOR)
Near Summit, NJ 07901
Moses D
Job Details: 06/04/2019
OVEN KITCHENAID KODC304EBL00 "Made checks upper oven cavity is pitting after self clean has been used 3 times, cavity is not a repairable part, documented with tech line SR 7725000178. Customer service 800-253-1301"
Near Middletown, NJ 07748
Brian H.
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE704DPA0 "Diagnosed faulty control W10866116, UI touch pad W10850350, and silverware basket WPW10082850. Order parts ; ordrng 1 W10850350 (UI) and 1 W10866116 (CONTROL ) and 1 WPW10082850 (BASKET)"
Near Queens, NY 11379
Mike D
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW94HEXW2 Check found unit has error codes needs ccu will order ; ordrng 1 W10427967 (cntrl-elec)
Near Staten Island, NY 10301
Felipe T.
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDPE334GBS0 Cleared error codes and re-routed drain hose
Near Union, NJ 07083
Felipe T.
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDPE334GPS0 Reconnected loose diverted motor wire
Near Queens, NY 11414
Paul T
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF310PAAS2 "917-494-7961, checked unit, found motor not circulating water properly and dispenser door stuck, will need parts.; ordrng 1 WPW10300737 (DISPENSER ) and 1 WPW10482480 (SUMP MOTOR)"
Near Tinton Falls, NJ 07712
Chris H.
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID NX58F5500SS CH - wrong address. Office called customer and customer hung up without providing updated address.
Near Wayne, NJ 07470
Lewis G.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Customer had a little problem removing the old water filter and needed to be advised how to insert the new water filter job is complete checked refrigerator no issues found with refrigerator running as it’s designedPlease mail customer a copy of the receipt for the American Express charge thank you....
Near Paterson, NJ 07502
Lewis G.
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MFI2269FRZ02 Display panel was on Celsius not on Fahrenheit customer cannot adjust to proper temperatures onto refrigerator in diagnostic mode no error codes but change to Fahrenheit and got unit to work properly
Near Butler, NJ 07405
Lewis G.
Job Details: 06/04/2019
WASHER MAYTAG MVWB765FW3 Customers bedsheet got caught underneath the agitator removed agitator and remove sheet and tightened agitator .... re-calibrated washing machine and also tested no error codes unit working as it’s designed
Near Wayne, NJ 07470
Lewis G.
Job Details: 06/04/2019
REFRIG/FREEZER KITCHENAID KFIS20XVMS6 Diagnosing the unit the control is on lock precision reset circuit breaker twice did not reset need user interface which is not available at this time or the touchpad which is not available also main PCB should resolve issues with refrigerator providing customer with an estimate...main PCB needed # WPW10312695./ Additional part may be needed/ Evap fan motor W10850438 $181.72. customer will give office a call after discussing with husband...