Local Reviews
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Clem S.
RANGE WHIRLPOOL AGG222VDW "Check unit regulator and tube for blockage , operation normal .unable to test unit because gas to apt is turn off . Explain to have gas turn on ."
Tyler S.
DISHWASHER KITCHENAID KUDD01DPPA1 "Unit is in need of discontinued parts. Unit is thirteen years old, advised customer. Collected $125.76 by chk #1439."
Trevor B.
WASHER AMANA NTW4516FW3 TB- No functional issues found. No error codes present. Diagnostics test normal. Machine working as designed.
Aris S.
DISHWASHER MAYTAG MDB4949SHB1 "Run unit on service diagnostic, unit is working normal, problem is the water temperature, is too cool on the house."
Wayne L.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Check unit instruct customer to use rinse aid for better drying results,unit working fine"
Omar S.
DRYER MAYTAG MGDB835DW4 "Pass diagnostics test instruct costumer to use correct cycle and when mixing the clothes use Timed dry,dryer is working as designed."
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRV986FDEM01 Db unit isn’t filling for bottom ice maker unit needs valve ; ordrng 1 W10886931 (icemaker) and 1 W11129435 (valve)
Keyel H.
REFRIG/FREEZER MAYTAG MFW2055FRZ00 "Container cover was on the bottom on freezer floor obstructing the freezer door from closing all the was, adjust shelf in fresh food."
Karl G.
N N ED2GHGXMQ00 "KG 2/5 checked unit upon arrival. Refrigerator cooling and operating with normal sounds. Customer states unit was making knocking noise prior but got less then eventually stop making noise. Unable to duplicate issue. Icemaker not making cubes, no water to unit due to filter not being replaced for a couple years. Needs new fliter for proper water to ice maker."
Brian H.
DISHWASHER WHIRLPOOL WDF750SAYM3 "Diagnosed faulty pump WPW10605057, sensor WPW10705575, and heater W10696509. Order parts; ordrng 1 W10696509 (HEATER) and 1 WPW10605057 (PUMP) and 1 WPW10705575 (SENSOR)"
Wayne L.
WASHER WHIRLPOOL MVWX700XL2 Check unit drum was stuck unto shaft remove drum unit now working fine
Brian H.
WALL OVEN WHIRLPOOL WOC75EC0HV03 "Diagnostics revealed multiple F6E0 saved fault codes, which is consistent with customers complaint of unit randomly resetting itself to factory settings (sometimes in the middle of baking). Diagnosed faulty Appliance manager W11261165 and UI W11428562. Order parts. Oven cart on return. Customer is requesting appliance to be replaced rather than repaired.; ordrng 1 W11261165 (APPLIANCE MANAGER) and 1 W11428562 (UI)"
Gerry Q.
DISHWASHER KITCHEN AID KUDE60FXSS4 W10473197 unit need new control board tech estimate customer but want to talk to her husband before about repair or exchange
Vincent D.
DISHWASHER WHIRLPOOL WDF331PAHS0 Vd unit needs motor/sump (W11025157) ; ordrng 1 W11025157 (pump&motor)
Tim S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Turned water on to unit
Roberto C.
WASHER MAYTAG MVWB766FW1 Replace water valve from t/s. Check ok; used 1 W11165546 (VALVE) from stock
Jerel L.
WASHER WHIRLPOOL WFW9550WW10 Found leak coming from water valve. Needs new valve for repair. Collected full payment of 328.00$; ordrng 1 WPW10247306 (VALVE)
Kage M.
WASHER WHIRLPOOL WTW5000DW2 Check and found faulty transmission; ordrng 1 W10752283 (WAS PLATE ) and 1 W11035751 (gearcase)
Kenly S.
WASHER MAYTAG MVWX655DW1 check and found that the control board and suspensions are defective; ordrng 1 W11116592 (CONTROL BOARD ) and 1 W11130362 (SUSPENSION ) and 1 W11307244 (LATCH )
Jose R.
DRYER GAS MAYTAG LDG8824AAE Found shorted drive motor and noisy blower wheel..worn on motor shaft..; ordrng 1 W10410999 and 1 WPY312959 (belt) and 1 Y303836 (blower wheel)
Darren S.
DRYER WHIRLPOOL WHD5090GW0 Left panel dented ; ordrng 1 W11086536 (LEFT PANEL)
Robert D.
OVEN WHIRLPOOL WFE320M0ES2 Replaced control. Checked operations and everything test ok. Full response from light. No further issue.
Robert D.
DISHWASHER WHIRLPOOL WDT780SAEM2 Replaced valve assm. Checked operations and everything test ok. Water no longer fills during standby. Everything test ok. No further issue.
Robert D.
DISHWASER KITCHEN-AID KDFE104DBL0 Upon arrival cust stated her husband fixed problem. Inspected unit and ran diagnostics. No issue. Everything test ok.
Moses D.
DOUBLE WALL OVEN JENN AIR JMW3430DP02 "Had error F2E1, replaced console. Tested ok"
Moses D.
RANGE WHIRLPOOL WFC310S0EW1 "Replaced front left, right rear switch and 1 shorted element. Tested ok. Advised customer that the range has 4 after market drip pans and 3 after market elements, might be wobbly. Would need to order 2 WPW10196405, 2 WPW10196406, 2 WPW10259868 and 1 WPW10259865 to fix wobbly issue"
Moses D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced console. Tested ok
Moses D.
DISHWASHER JENN-AIR JDB9000CWP3 "Replaced faulty upper rack tracks. Tested ok; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Moses D.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced faulty pump&motor. Tested ok
Moses D.
OVEN WHIRLPOOL WGG745S0FS02 "Made checks bulb cover was on very tight, took bulb cover off for customer to change bulb. Bulb not covered after 30 days. Tested ok"
Wayne L.
WASHER WHIRLPOOL GHW9400PW4 Check unit didn’t verify any issues with unit unit working fine
Wayne L.
REFRIGERATOR WHIRLPOOL WRT311FZDW1 "Check unit door gasket wasn’t sealing properly adjust door gasket with heat unit now sealing properly,unit working fine"
Wayne L.
REFRIGERATOR WHIRLPOOL ED5FHEXNQ00 Check unit ice was built up in ice maker water hose and ice bucket was also frozen repaired issues unit now working fine
Wayne L.
DISHWASHER WHIRLPOOL WDT720PADM2 Check unit installed parts that was order unit working fine
Wayne L.
WASHER MAYTAG MVWC350AW1 Check unit runs diagnostic test reset control unit working fine
Paul T.
MICROWAVE WHIRLPOOL CMO WMH31017HS2 "Installed new bulb and socket on unit, all test ok."
Paul T.
RANGE MAYTAG MGR6600FZ1 "Installed parts on unit, all test and check ok."
Paul T.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "Checked unit. Unit is being as a spare in basement and there is no food in ff section or fridge. Because of this, when unit goes into defrost, freezer is heating up and melting ice in bin and refreezing. Also because temp is not being maintained because of no food in unit, icemaker is not getting to temp to cycle. Advised customer of issues and unit is working as designed and all test ok."
Paul T.
DRYER GAS WHIRLPOOL WGD75HEFW0 "Installed new inner door on unit, all test ok."
Paul D.
RANGE - ELECTRIC WHIRLPOOL WFG505M0BS0 Installed new bake ignitor tested ok
Paul T.
RANGE - GAS WHIRLPOOL SF387LEKT "Checked unit, was able to clean and adjust burners. All test and check ok. Also advised customer that knobs were cracked which will cause customer to not be able to control flame properly. Unit test ok."
Vincent D.
WASHER MAYTAG MVWP475EW0 Vd found no codes in control and ran diag loud noise in agitation found cam broke off installed cam w10721967 ran diagnostic unit completed cycle ; used 1 W10721967 (CAM) from stock
Vincent D.
REFRIGERATOR JENN-AIR JS48SSDUDE01 Vd found right top led out unit needed led (W10908166) installed part tested unit ran to specs ; used 1 W10908166 (LED LIGHT) from stock
Vincent D.
WASHER WHIRLPOOL GHW9400PL0 Vd found unit needs outer tub (W10772618) 400 tub outer (W10772607) 300 basket (8182247) covered life trip 117.95 labor 195 2nd man 95 tax total 1185.51 cust declined at this time collected trip 126.21 paid trip by cc #
Vincent D.
DISHWASHER JENN-AIR JDB9000CWS2 Vd unit is labeled as is called jennair was advised they will cover was given a concession # jomva00pl1 by barby found glass in drain pump cleared tested unit ran to specs
Vincent D.
DRYER WHIRLPOOL WGD8200YW2 "Vd unit needed cut off (3390719) pulley (4392067) installed part tested unit ran to specs ; used 1 3390719 (thermal fuse), and 1 4392067 (REPAIR KIT) from stock"
Robert D.
REFRIG WHIRLPOOL WRT311FZDZ01 Cust had left note on door stating if nobody answered door to leave part and take old door. Spoke with Daryl. Took old door and called cust. Cust did not answer. Left message stating i could take old door but i could not leave new part outside and informed cust to contact office to reschedule. ; saved tckt
Kage M.
WASHER WHIRLPOOL MVWP575GW0 Checked and found faulty cam replaced and left the unit working as designed ; used 1 W10721967 (CAM) from stock
Kage M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Checked and found dusty condenser advisee they clean and turn unit off for 24 to allow the air return to defrost
Eddy P.
LAUNDRY WHIRLPOOL LTE5243DQ3 "Unit hot water line is not working. Customer needs to get valve replaced part # 285805 , customer needs a Plummer for the valve in the apt, will call back"
Moses D.
MW OVEN COMBO JENN-AIR JMW2430DS03 Customer is having issue that display shuts intermittently and popcorn does not cook well in microwave. Spoke to tech line ordering parts SR 7727060065; ordrng 1 4393799 (TRAY COOK) and 1 W10887855 (PANEL CONTROL) and 1 WPW10654906 (TURN RING)
Eddy P.
DRYER WHIRLPOOL MCG8000AWW Installed relay board ran test and dryer is working fine now heating up properly
Eddy P.
WASHER WHIRLPOOL WFW87HEDC "Replaced bellow , no more leaks from washer"
Moses D.
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Customer wants another tech, says I’m being disrespectful and rude.; saved tckt"
Marc M.
RANGE KITCHEN-AID KFGG500ESS Unit tested and checked ok problem not with stove stove working well explained to cx that shut off valve coming to stove may be faulty looks very old and rusted not a part of stove no smell of gas leaking. Told cx that he should call a plumber the shut off should be replaced.
Brian H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Diagnosed and replaced faulty rack adjusters W10712395. Working ok.
Brian H.
WASHER MAYTAG MVWC465HW2 "Machine could not advance to wash from sensing. Found loose pressure hose connection to ACU. Secured connection, re-calibrated unit, tested ok."
Vincent D.
DISHWASHER KITCHENAID KDTE104ESS1 Vd unit needed drain pump (WPW10348269) installed part tested unit ran to specs ; used 1 WPW10348269 (PUMP-DRAIN) from stock
Paul T.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Chcked unit, found ice bin cracked and not holding ice back. Will order.; ordrng 1 WPW10558424 (ICE BUN)"
Brian H.
OVEN JENN-AIR JJW2430DP03 "Purchase date is 7/15/2019. Unit is covered under 24 month manufacturers warranty, however customers complaint is of cosmetic nature (grease stains dripping down inside glass of oven door). Granted one time authorization JOLOB00AL1 to disassemble door and clean glass. Cleaned glass, reassembled door, unit working ok."
Robert D.
DRYER WHIRLPOOL WED5000DW2 Unit had snapped drive belt. Replaced entire repair kit. No further issue. ; used 1 4392065 (Repair Kit) from stock
Dennis B.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Db installed parts tested unit unit ran to specs
Dennis B.
OVEN KITCHENAID KEBS207SBL04 Db installed part tested unit unit ran to specs
Marc C.
WASHER WHIRLPOOL NTW4516FW3 Install transmission gearbox and related parts tested unit and diagnostics OK no leaks at time of service
Dennis B.
WASHER WHIRLPOOL WFW95HEDW Db unit bellow drain was full of dog hair cleaned out tested no leak at this time and that dog hair wouldn’t be covered in the future
Dennis B.
WASHER MAYTAG MHW3505FW1 Db unit has back panel off and is out of place took pic did hook drain back up for testing drain needed to time out for 8 min to reset did call into Whirlpool sr#7727061073
Tyler S.
RANGE JENN-AIR JGRP548HL00 Assisted BP with repair.
Tyler S.
MICRO OVEN TOP KITCHEN-AID KMHS120ESS09 "Per customer mouse went up in cabinet and chewed through power cord for microwave. Mouse was fried onto power cord. Documented with trade care team. Warranty is void, customer has to pay COD for repair. SR#7727057678. Needs two men, can’t be done with mw cart. Gave estimate of $362.95, declined and paid $126.21 for the service call by chk. If we return 2 men needed."
Eddy P.
WASHER AMANA NTW4516FW3 Unit need a a new drive hub and actuator ; ordrng 1 W10721967 (WASHER DRIVE HUB) and 1 W10913953 (ACTUATOR )
Marc M.
DISHWASHER WHIRLPOOL WDF518SAFM00 Part needed to complete repair order and reschdule.; ordrng 1 W10875014 (CONTROL ) and 1 W10875017 (CONTROL BOARD )
Marc M.
RANGE WHIRLPOOL WEG750H0HZ Unit tested and checked ordering board and panel to complete repair sr 7727055922; ordrng 1 W11205353 (BOARD) and 1 W11339755 (PANEL STAINLESS)
Tyler S.
MICROWAVE JENN AIR JMW3430DS01 "F1E6 generation error code, same as last visit in November. Also has F6E0 UI lost contact. Customer says unit randomly reboots itself and makes tones without user input. Also said on reheat it once did not produce heat. Magnetron and mw app manager were already replaced. Ordering console, power supply, and inverter. Needs two men, oven cart, and two job counts.; ordrng 1 W10217711 (INVERTER) and 1 W11236885 (CONSOLE) and 1 WPW10260060 (CNTRL-ELEC)"
Elmer A.
WASHER WHIRLPOOL WFW92HEFW0 Installed actuator checked operation ok.
Tyler S.
REFRIGERATOR MAYTAG MFI2269FRB00 "Left pantry endcap is broken, ordering.; ordrng 1 W11197396 (ENDCAP)"
Trevor B.
72' BM JENN-AIR JFC2290VTB0 TB- Unit has failed compressor. Left customer estimate for replacement parts and labor. Paid service charge $126.21 by cc ref# 1989135558.
Trevor B.
ICEMAKER JEN-AIR JIM158XYRS0 TB- Drain hose was not properly positioned after last repair was made. Corrected issue. Tests good.
Brian H.
REFRIGERATOR MAYTAG MRT118FFFM01 "Diagnosed faulty ACU W11353815 $91.71. Labor $95.00. SVC Call $117.95. Customer owes $325.99 on return, but is calling Whirlpool to request a concession. Order parts.; ordrng 1 W11353815 (ACU)"
Brian H.
72' BM JENN-AIR JFC2290REP00 Called Whirlpool trade care team to verify purchase date of 3/15/2019 SR# 7727026611. Diagnosed faulty gasket W10830046. Order parts ; ordrng 1 W10830046 (GASKET)
Brian H.
VENTHOODS JENN-AIR JXW9048WP2 Diagnosed faulty bulb. Called tech line to report findings due to repeat issue. I was instructed to order and replace (3) bulbs WPW10291579 and (3) sockets W10295808. SR# 7726398597. Order parts; ordrng 3 W10295808 (SOCKETS)s and 3 WPW10291579 (BULBS)s
Dennis B.
REFRIG/FREEZER AMANA ABB2224BRM01 Db freezer never got to 0 about 34 degrees on lowest setting for four days now also compressor is hot to the touch unit will need following parts job will need extra time on return ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Arden D.
WASHER WHIRLPOOL CAE2745FQ1 AD. Replaced defective harness and interface. Unit tested ok.
Robert D.
REFRIG/FREEZER JENN AIR JFX2897DRM02 Unit is not cooling both sections. Compressor and fans are operational. Unit has refrigerant leak. Need to install dye drier and replace ice door flap. 2 job count needed on return. ; saved tckt
Robert D.
WASHER WHIRLPOOL WTW6500WW1 Unit has worn out drive hub and faulty bearing. Ordering parts. 2 job count on return needed. Cust owes $234.20 on return. ; ordrng 1 W10435302 (BEARING ) and 1 W10820039 (HUB)
Dennis B.
DISHWASHER WHIRLPOOL WDF520PADM7 Db unit has 4-3 motor unit needs following part customer owes $140 plus tax on return ; ordrng 1 W11025157 (pump&motor)
Stan F.
WALL OVEN KITCHEN AID KOSE500ESS02 Installed control panel also added nickel plated tape over vent from causing steam from going back of the panel .
Stan F.
RANGE KITCHENAID KSGG700ESS1 Installed spark module tested ok.
Stan F.
MICROWAVE KITCHEN AID KHMS2050SSS2 Customer had door/ installed door for customer told customer we will not cover the door .
Enerve B.
DRYER WHIRLPOOL WGD9151YW0 "Checked the dryer,founded the failure of the burned out ,melted from the door thru the drum,baffles,bulk head,console,totally not fixable,not safe.,Wpl tech line,7727055413,Butch,and Steve ,safety team,file 777042608,photos attached,customer service will call the customer."
Marc C.
DRYER MAYTAG MGDB765FW0 Tested unit found stuck key err code and no voltage to interior light; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)
Ken K.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Leaking water into RC... checked unit found defrost drain clogged, cleared same tested ok"
Tim S.
DRYER MAYTAG MGD5630HW0 Replaced defective igniter ; used 1 279311 (ignitor) from stock
Tim S.
WASHER WHIRLPOOL MHW6630HW Replaced defective dispenser
Trevor B.
DISHWASHER KITCHEN AID KDTM704ESS0 TB- Installed new control and sump assy. Tests good.
Vincent D.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Vd found compressor running hot and no frost pattern on evap unit needs compressor (W10507884) dryer (WPW10143759) also send nitrogen to isolate possible leak will need extra time on return collected trip 126.21 by cc # ; ordrng 1 NITROGEN and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Roberto C.
WASHER WHIRLPOOL WTW5700XW3 Replace latch run test ok
Clayton G.
REFRIG/FREEZER JENN AIR JFC2290REP00 Unit needs gasket. Replaced gasket. Unit tests ok.
Clayton G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit had no fault codes. Ran self test unit works as designed. Replaced door unit tests ok.
Clayton G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced pump assy unit tests ok
Sam C.
REFRIGERATOR WHIRLPOOL KRSC503ESS00 "Unit failed on door harness on freezer door wires cut,called tech line to documented #7727056061 door part #LW10728979 freezer door"
Sam C.
REFRIGERATOR JENN-AIR JS48PPDUDE01 Removed old parts Installed new parts inlet valve was defective used truck stock inlet valve cycle check dispenser; used 1 WPW10159842 (INLET VALVE) from stock
Adrian R.
REFRIG WHIRLPOOL JSD2695KES "Check and found that the compressor tubing was vibrating, reshift the tubings then the vibration stopped. Leave working properly."
Eric P.
WASHER WHIRLPOOL WFW560CHW0 "Ep-2nd man to CH. Control,filter and console"
Stoyan S.
MICROWAVE KITCHEN AID KEMS308SSS02 Part received damaged Order new; ordrng 1 W10909479 (support)
Jose R.
DRYER MAYTAG MED7000XW1 Replaced defective door hinge..tested ok
Ken K.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Temps too cold -10 in FC... ran diagnostics compressor would not shut off, replaced main board tested ok"
Marc C.
WASHER MAYTAG MHW5630HW0 Customers complaint quick wash does not finish cycle and spin out I called tech line we went through diagnostics as per tech line customer is only using a couple small rags which is causing out a balance condition and does not spin out I put six towels in on quickwash where did the whole cycle finish the cycle and spun out OK advise customer protect line to do larger loads so you don’t have an out a balance condition tech line file number 7727058883 unit working as designed no issues per tech line
Jerel L.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed new switch, icemaker cycled. Unit check ok"
Stoyan S.
RANGE JENNAIR JGRP548WP Keypad is trying to reset every 10 seconds Order new keypad ; ordrng 1 WPW10464534 (cntrl-elec)
Darren S.
LAUNDRY AMANA NED4655EW1 Found switch broken ; used 1 3406107 (SWITCH) from stock
Stan F.
RANGE - ELECTRIC JENN-AIR JES9900BAS Installed main top will also need left rear element.still need 2 men on return; ordrng 1 W10823692 (elmnt-surf) and 1 W10823722 (elmnt-surf)
Stan F.
RANGE - GAS JENN-AIR JGS8850CDS01 Customer said right front burner not lighting clean office and igniter area unit works sometime will need new cap.; ordrng 1 WP74007750 (cap-burner)
Eric P.
REFRIGERATOR KITCHENAID KBFS20ETSS01 Ep-installed new water valve. Machine functions as designed
Elmer A.
WASHER WHIRLPOOL WFW5090JW0 Installed motor control checked operation ok.
Keyel H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Install parts sounds normal. File 7727058330.
Stan F.
MICROWAVE O.T.R. JENN AIR JMC2430DP00 Found shorten key pad F2E1 paid in full; ordrng 1 W11229663 (panl-cntrl)
Stoyan S.
RANGE JENN-AIR JGRP436WP02 Test Range Unable to verify customer complaints Unit works as designed
Jesse F.
REFRIGERATOR JENN-AIR JFX2897DRP02 "Unit has sealed system complications. Unable to detect leak at this time, if one...replaced/installed dyes drier. Pulled deep vacuum and recharged. Unit has good heat to drier..."
Jesse F.
REFRIGERATOR MAYTAG MFI2570FEZ05 Instruct customer on door closings/initiating light switches...
Keyel H.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Install ice bucket check ok.
Kenny G.
DISHWASHER KITCHENAID KDTE334GPS Found plastic stuck on heater. Removed and cleaned heater and resolved issue for customer.
Sam C.
REFRIG/FREEZER KITCHEN AID KRFF507ESS00 Troubleshoot unit failed on controls need new parts; ordrng 1 W10807590 (ELECTRONIC CONTROL ) and 1 W11089931 (UI)
Kenny G.
REFRIG WHIRLPOOL MRT311FFFZ Unit working as designed... no issues. Explained customer
Eric S.
WASHER WHIRLPOOL WTW4616FW2 Installed part tested unit it works ok
Eric S.
REFRIGERATOR KITCHENAID KBSD602ESS01 Installed part tested unit it works ok
Eric S.
LAUNDRY WHIRLPOOL WTW8000DW5 Installed parts tested unit it works ok
Tim S.
WASHER WHIRLPOOL LSP9355AW0 Otter tub cracked. Inner basket crackedTimer sticks. Gear case noisey leaking oil.Requires specialist & extra man. My opinion do not repair 3 counts has to be removed from room; ordrng 1 285846 (endcap) and 1 3358993 (timer) and 1 3361595 (tub-outer) and 1 389246 (sub 3360629) and 1 W10389328 (basket & bal ring)
Trevor B.
RANGE KITCHENAID KSDG950ESS0 "TB- Installed new control, display control, console assy, bezels and touchpad ribbon cable. Tests good. New control panel was dented. Customer wants new panel. Reordering control panel and bezels.; ordrng 1 W10914133 (BEZELS ) and 1 W10915031 (CONSOLE )"
Trevor B.
REFRIG/FREEZER JENN-AIR JFC2089BEM01 TB- Unit has failed compressor. Needs replacement compressor. Parts and labor covered by extended warranty. Customer paid service fee $126.21 by check# 2326.; ordrng 1 W10507884 (COMPRESSOR )
Felipe T.
WARMING DRAWER WHIRLPOOL WFE775H0HW1 Replaced drawer panel and tracks. Drawer still looks slanted. Unit is damaged on chassis beyond repair and does not allow to line up drawer correctly
Eric S.
WASHER WHIRLPOOL WTW5000DW1 SR#7727059069 per tech support off balance load. Advised customer on loading
Kenly S.
WASHER WHIRLPOOL WTW7000DW0 check and found that the control board and suspensions are defective
Wayne D.
REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced compressor ; used 1 876764 (VALVE) from stock
Wayne D.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Water line kinked repaired and checked ok
Clem S.
DISHWASHER WHIRLPOOL WDF520PADM7 "Replace parts ,test good"
Damian T.
REFRIG/FREEZER KITCHEN AID KSSC36QMS01 "Replaced electronic control unit, power supply board, rechecked functions and unit tested ok."
Marc M.
DISHWASHER JENN AIR JDB9800CWP2 Unit tested and checked ok water now entering unit reset float working well.
Jesse F.
REFRIG/FREEZER WHIRLPOOL KRFC604FSS01 Found no power coming to u.i. on side of l/s f.f. door. Called tech support(SR# 7727055609) and performed voltage checks to verify. L/s f.f. door needed. O&i part. 2 count...; ordrng 1 LW11034290 (dor-fip) and 1 W11330486 (U.I.)
Enerve B.
WSH/DRY LND CTR WHIRLPOOL WET4024EW0 "Checked out the washer,founded the failure of the agitator ,damages,loads issue,will order; ordrng 1 W10831641 (TUB,RING) and 1 WP3349098 (AGITATOR) and 1 WP3355758 (CAP) and 1 WP358237 (WASHER/SCREW) and 1 WP63840 (FILTER,AG)"
Marc M.
RANGE WHIRLPOOL KSGB900ESS Unit tested and checked ok no issue detected at time of app. No err message unit reached to temp with no issues.
Jose R.
WASHER MAYTAG MHW6630HW0 "F0E2,over suds..found faulty control ACU; ordrng 1 W11322883 (cntrl-elec)"
Marc M.
RANGE KITCHEN AID KSEB900ESS3 Unit tested and checked parts installed and tested ok.
Elmer A.
DRYER WHIRLPOOL WGD49STBW2 Repaired vent checked operation ok .
Elmer A.
WASHER WHIRLPOOL WTW5600XW3 Installed actuator checked operation ok.
Kenly S.
REFRIGERATOR KITCHENAID KBFS20EVMS13 check and found that the water container was frozen so no unit was not dispensing water
Eric P.
DRYER WHIRLPOOL MGD6630HC1 "Ep-confirmed valve stops when disconnected, continuity in harness and voltage to/from valve. Proper resistance in valve as well. Confirmed with techline-Butch(sr#7727002834)- water pressure and replace nozzle. Adjusted water pressure. Ordering (1) W11230609 nozzle; ordrng 1 W11230609 (nozzle)"
Elmer A.
WASHER WHIRLPOOL WTW4955HW Ran diagnostic operation ok.
Jerel L.
REFRIG/FREEZER KITCHENAID KRFC300ESS03 Leaking from filter head. Replacing head to stop the leak.; ordrng 1 W11346623 (HEAD)
Clayton G.
WASHER MAYTAG MVWC565FW1 Replaced all listed parts unit tests OK
Felipe T.
RANGE WHIRLPOOL WEE510S0FB2 Replaced defective door handle
Paul D.
RANGE WHIRLPOOL WEG515S0FS2 Power cord cut will order ; ordrng 1 W11023766 (cord-power)
Omar S.
DISH WASHER WHIRLPOOL WDF540PADM3 4-3 not dispensing detergent 2CC; ordrng 1 W10906428 (cntrl-elec) and 1 W11025157 (pump&motor)
Omar S.
WASHER WHIRLPOOL WFW75HEFW Not draining found bad drain pump installed new drain pump test ok...; used 1 WPW10605427 (
Gerry Q.
DISHWASHER KITCHEN-AID KDTE234GPS Upper spray arm replaced burn plastic removed from heat element tested ok; pckd up 1 W10327455 (spray arm)
Kenny G.
WASHER MAYTAG MVWC360AW0 Installed new motor and actuator
Frank G.
WASHER MAYTAG MHW5630HW0 Control lock on...took control lock off...also needs drain hose extension kit; ordrng 1 DRNEXT4 (hose)
Clem S.
OVEN KITCHEN AID KGST307HBS6 "Replaced defective bake ignitor ,test good ; used 1 9782065 (IGNTR-OVEN) from stock"
Damion M.
WASHER WHIRLPOOL WFW5620HW0 Check washer but upon arrival Im unable to verify customer complaint I ran unit multiply times different cycles drain and still no leaks instruct customer to record if happen again left unit working has design..
Damion M.
WASHER MAYTAG MVWP575GW0 "Check washer and found unit not going into washer or spin cycle unit need actuator control was replace by superior a week ago , after waiting 4 weeks for the part customer said they don’t want repairs they want replacement ...File#7727059226Part # W11212745 actuator"
Omar S.
COMM WASHER WHIRLPOOL n/a Not starting bad communication between control and interface Control board W10860464 $162.87Interface WPW10491734 $34.25Latch WPW10482836 $65.54Service 117.00Labor $145.00Tax $46.12Total $437.36 remain balance Paid service charge $128.42#1989570814Building manager will call if they want to get a repair.
Felipe T.
COOKTOP JENN-AIR JED3430GS01 Inf switches not lining up correctly. Needs 2 counts ; ordrng 4 W10559484 (grommet)s and 1 W10857622 (switch-inf RR) and 1 W10911303 (switch-inf RF) and 2 W10917724 (switch-inf LF & LR)s and 1 W11083805 (grille)
Kage M.
WASHER WHIRLPOOL WTW4955HW1 Checked and found the u with stuck in long drain noticed drain line is excessively long causing the unit not to working properly corrected and left the unit working as designed
Kage M.
OVEN WHIRLPOOL WFG505M0BS3 Checked and found faulty ignitor replaced and left the unit working as designed ; used 1 12400035 (igniter) from stock
Chris H.
WASHER MAYTAG MHW8200FC0 "CH - installed new inlet valve and dispenser assemblies- ran diagnostic cycle, tests good. No other functional issues found at this time"
Chris H.
DISHWASHER KITCHEN AID KDTE104ESS4 CH - installed new sump and control - tests good
Enerve B.
RANGE WHIRLPOOL WFE525S0HZ0 "Checked out the oven ,founded the failure of the bake element,was not working right.Installed from the prescreen,tested ok at 350 cycle."
Wayne D.
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Ordered partWater tank W11346622; ordrng 1 WATERTANK
Enerve B.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Checked out the ref,founded the failure of the improper setting temperature,backup with KURT WPL tech line on diagnostic test ,the temperature setting must be on one star now+ one thermometer to control the unit to c and let us know,customer education about that,file#7727064062."
Enerve B.
RANGE JENNAIR JGS8860BDP "Checked out the range,founded the failure of the left front spark electrode,loose and left rear valve,stuck.Repaired the left front spark tip and cleared the left rear,tested ok ,works as designed."
Enerve B.
WSH FRT/LOAD WHIRLPOOL WFW87HEDC1 "Checked out the washer,founded the failure of the pressure sensor and the drain hose ,too deep in the pipe.Corrected the drain hose and cleared the pressure sensor,tested ok on a full diagnostic ,works as designed."
Jerel L.
REFRIGERATOR WHILRPOOL WRS321SDHW01 Found noise coming from vibrations of compressor. Adjusted piping to condenser. Checked unit. No noise found with all moving parts engaged. Unit check ok
Damion M.
WASHER WHIRLPOOL WFW85HEFW1 Check washer and found faulty water inlet valve no hot water try resolve need part ...cus will only be available on the 14 pls order thank you...; ordrng 1 W10599356 (water inlet valve)
Jerel L.
OVEN KITCHENAID KODC304ESS01 Explained to cus cannot have food in unit when preheating. Cus states unit burns her burgers. She is running broil at 550 degrees. Instruct to set temperatures accordingly to load inside oven. All functions test ok
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "Defrosted tank reservoir, and wrapped tank with silk cloth tape. Unit dispensing water now."
Jerel L.
WASHER MAYTAG MVWC565FW2 Only one error code present. Unbalanced loads. Ran test load with customer's brother in law. Clothes spun dry. Instruct customer of proper procedures when experiencing unbalanced loads. Unit operating as designed.
Jerel L.
WASHER WHIRLPOOL WFC7500VW1 Instruct cus of unbalanced loads. Cannot verify any issues with unit. Ran test cycle. Clothes come out rung dry. Unit check ok
Jerel L.
WASHER WHILPOOL WFW9200SQ02 "No leaks present at this time. Theres dust under the unit, indicating no water has passed through there. Ran test cyce. No leaks found. Hose from pump to tub is NOT causw of leak. Unit check ok"
Frank G.
WASHER WHIRLPOOL WFW94HEXW2 Also needed a UI which is N//L/A.../ shorted control board/ customer has to replace machine...trip charge and some labor is covered by the deposit that was given on prior visit
Omar S.
WASHER WHIRLPOOL CAE2743BQ0 Not starting found bad latchLatch WPW10482836 $65.54Service charge $81.66Labor $145.00Total $215.89 remain balance Paid service charge $96.80 #1989575060Building manager will call back if he want to get it repaired
Clem S.
DISH DRAWER KITCHEN AID KUDS30IXWH2 "Found dislodged upper rack from track . Reinstalled. Rack on track ,test good"
Clem S.
DRYER WHIRLPOOL WED9600TW1 "Replaced defective board,test good"
Ken K.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Temps are erratic in FC, ordered main control and both thermistors. Auth # WOLSLOLAPL1; ordrng 1 W10838965 (THERMISTOR ) and 1 W11353813 (CONTROL) and 1 WPW10384183 (THERMISTOR )"
Darren S.
WASHER WHIRLPOOL CAE2745FQ0 Found no power @ outlet .. customer instruct to repair outlet ... balance due to customer ..$114.32
Darren S.
REF BOT/MT 24CF WHIRLPOOL WRF555SDFZ08 Found no ice dispensing ..auger motor not turning properly ... spoke to Adrean @ techline ...SR# 7727059352 ... solenoid valve may not be closing fully ... causing water to leak from dispenser ; ordrng 1 W10317991 (AUGER MOTOR) and 1 W11043013 (VALVE ) and 1 WP63052-2 (YOKE)
Paul D.
DRYER GAS MAYTAG MGDC465HW0 Tested unit found no problem with dryer
Jose R.
WASHER WHIRLPOOL WFW72HEDW0 Replaced harness and switch pressure..tested unit ok
Jose R.
KITCHEN WHIRLPOOL WFE515S0ES0 Replaced defective broil element..tested ok
Omar S.
WASHER WHIRLPOOL MHW6630HW0 02#Not showing display panel settings need part stackable unit need two men 2CC; ordrng 1 W11325572 (PANEL CONTROL )
Jose R.
WALL OVEN WHIRLPOOL WFE550S0HZ1 Replaced defective convection fan motor..tested unit ok
Jason T.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replace defective ice maker, tested ok..."
Gerry Q.
DISHWASHER WHIRLPOOL KDPE334GPS Lower spray arm is not rotating And soap dispenser needed; ordrng 1 W10861000 (detergent dispenser) and 1 W11101428 (arm-spray)
Kenny G.
DRYER GAS WHIRLPOOL WGD5700XW1 Found that the motors pulley fell off broke off actually which means it will need a new motor it will need a new belt and it will also need the pulley I will use the pulley and the belt on return now going to order a new motor. ; ordrng 1 3395650 (MOTOR ASSY )
Damion M.
MICROWAVE WHIRLPOOL WMH31017FS0 Check micro wave and found faulty door interlocks switches not making contact ... I installed new door inter locks and check left unit working has design..
Chris H.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "CH - attempted to install new screw - will not hold. Liner hole for screw is stripped. Called in to to techline - sr# 7727056727. Per techline, unit needs liner epoxy kit {8212572}. Epoxy is to be put into liner hole and allowed to cure for min 1 hour. Liner tape is to be placed over hole and small pilot hole drilled into epoxy. Bracket can then be screwed in. 2 job count on return. Customer will not be available for return visit until Fri 2/14.; ordrng 1 8212572 (EPOXY KIT)"
Damion M.
WASHER WHIRLPOOL MDG7500AWW Check dryer and found faulty control console but the parts are no longer available instruct customer of the the issue...
Damion M.
RANGE AMANA AGR5330BAS3 Check range and found faulty left side door receiver missing I installed new receiver and screws reinstalled door check left unit working as design...
Stan F.
DISHWASHER KITCHENAID KUDS30IXBT1 Found wash motor bad replace tested ok.
Clem S.
REFRIGERATOR JENN-AIR JF42NXFXDW01 "Replaced right door and freezer door gasket . Mullion came broken and customer also wants left gasket replace ,order. Parts ; ordrng 1 W10188592 (rail-mulln) and 1 WPW10192907 (gasket-fip)"
Darren S.
REFRIG/FREEZER WHIRLPOOL ED5KVEXVB07 Install parts.. water went into ice maker .. customer instruct
Ken K.
REFRIG/FREEZER KITCHEN AID KFIV29PCMS00 3 count call unit needs sealed system job unit leaking Freon from silver evaporator in RC; ordrng 1 W10276644 (COMPRESSOR ) and 1 W10917531 (RC EVAPORATOR ) and 1 W11048824 (DISPLAY COVER)
Felipe T.
RANGE WHIRLPOOL WEE510S0FB2 Replaced defective door handle