Local Reviews
Powered by Fluid LOCAL
Derrell D.
WASHER MAYTAG MHW6000XW1 F6E1 error. No action with washer. Gave estimate customer declined to purchase new unit
Eric P.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Ep-received message as i arrived at house, call was canceled"
Elmer A.
WASHER AMANA NTW4516FW1 unit ok.
Elmer A.
WASHER WHIRLPOOL WFW86HEBW0 Damaged panel customer does not want to repair.
Eddy P.
WASHER WHIRLPOOL LAT9824AAM Replace damper kids rent test unit is working fine no more strays noises. Customer left cc for pay
Derrell D.
WASHER WHIRLPOOL MVWC565FW1 Installed main control test unit working properly no other faults found
Vlad C.
DISHWASHER KITCHEN-AID KUDS30CXSS1 Inspected for proper function. Working fine now. Might be panel console or main control.
Roberto C.
WASHER WHIRLPOOL CAE2745FQ0 After replacing motor washer wont latch; ordrng 1 WPW10482836 (latch)
Paul T.
72" BM KITCHENAID KFCS22EVMS8 "Checked unit, found issues with both icemaker and water valve causing no ice production. Provided estimate for repair and customer declined at this time."
Eddy P.
WASHER WHIRLPOOL WFW95HEDW0 Unit needs bellow $150.81. Labor. $100.00. And trip $139.95. Plus tax. Ordering ; ordrng 1 W11106747 (bellow)
Jose R.
WASHER WHIRLPOOL WTW5000DW2 Tested and found no codes..tested unit all ok working as design..instructed customer on cycle selections for best results.
Paul T.
REF BOT/MT 25CF KITCHEN-AID n/a "Checked unit, found drain tube in freezer clogged causing water build up in freezer. Also straightened and adjusted icemaker to sit properly. All test and check ok at this time."
Damion M.
REF BOT/MT 18CF WHIRLPOOL n/a Check ref and found faulty damper control pls order..; ordrng 1 WPW1059430 (DAMPER)
Michael I.
WASHER MAYTAG MVWC215EW1 F8E1 Long fill error. Instructed on cancel and restart.
Derrell D.
DRYER WHIRLPOOL LSN1000LW0 Installed agitator test unit working properly
Damion M.
D/WASHER UNDCTR WHIRLPOOL n/a Check dishwasher and found broken door latch pls order; ordrng 2 W1059566 (SWITCHES)s and 1 WPW1056586 (BREAKWATER) and 1 WPW10567587 (BREAK WATER) and 1 WPW10567588 (LATCH)
Ken K.
REFRIG/FREEZER JENN AIR JBR2088HES Replaced RC door gasket due to being ripped
Paul T.
REFRIGERATOR WHIRLPOOL GI6FARXXB06 "Checked over unit, icemaker is producing ice at this time and cycling. Advised cust of icemakers normal operation. Advised that only 8 cubes will be produced every2-3 hours when unit is at temperature. When doors are opened and closed and temp goes up, it will add time to make ice. Also advised that it will take a couple days to fill entire bin when it is emptied out. All test ok at this time."
Chris H.
REFRIGERATOR KITCHENAID KBFS22EWMS7 CH - icemaker is leaking from front rh corner. Installed new icemaker {W10884390} from truck stock - tests good. Advised customer to discard any ice produced in first 24 hours.; used 1 W10884390 (ICEMAKER) from stock
Tyler S.
N/A N/A n/a All rack rails upper and lower are falling apart. Needs all rails and a door gasket.; ordrng 1 W10300924V (GASKET) and 1 W10822165 (LH LOWER RACK RAIL) and 1 W10822166 (RH LOWER RACK RAIL) and 1 W11259785 (LH UP RACK RAIL) and 1 W11259786 (RH UP RACK RAIL)
Eddy P.
WASHER MAYTAG MHW8630HW0 Ran verious cycles unit checked out ok. Instruct customer about unbalanced loads
Michael I.
DRYER WHIRLPOOL WED9750WW1 Replaced thermal fuse from truck stick. Check ok. ; used 1 WP3392519 (FUSE) from stock
Tyler S.
DISHWASHER KITCHENAID KDFE304DSS1 "Unit has drain pump issue. 8-4 drain motor code. Drains in small 2-3 second spurts then stops and does nothing after a couple tries. Found no debris in pump and impeller in tact. Should be 15-25 ohms and got reading of 91.5. Way out of range, needs pump. Customer paid in full $277.17 by check. Trip $114.95, Labor $75.00, Part $70.00, tax $17.22.; ordrng 1 WPW10531320 (PUMP)"
Michael I.
WASHER WHIRLPOOL WFW8300SW05 Door not sealing properly. Instructed on cleaning glass to make good seal. Check ok.
Elmer A.
WASHER MAYTAG MVWB766FW0 Installed panel checked operation ok.
Kenly S.
DISHWASHER WHIRLPOOL WDT750SAHW0 check and found that the customer had the dis play blocked but the unit is working well
Jose R.
REFRIGERATOR MAYTAG MFI2269VEW7 Found faulty ice maker and hv control board.; ordrng 1 W10882923 (icemaker) and 1 WPW10312695 (electronic control)
Michael I.
DRYER - ELECTRIC WHIRLPOOL n/a F4E3 restricted airflow open thermal fuse. Advised customer machine must be made accessible. Area must be clean. Otherwise cannot service unit. Pictures taken. ; ordrng 1 W10909685 (FUSE)
Frank G.
DRYER WHIRLPOOL WET4024EW0 Replaced switch and checked
Derrell D.
DRYER - GAS MAYTAG MGDB765FW0 Installed UI and console test unit working properly
Marc C.
MICROWAVE WHIRLPOOL WOC54EC0AS04 Tested unit found intermittant issue with relay sticking in bake cycle; ordrng 1 W10864182 (panl-cntrl) and 1 W11035599 (cntrl-elec) and 1 WPW10412514 (cntrl-elec)
Damion M.
REF BOT/MT 20CF WHIRLPOOL n/a Check refrigerator and found frozen ice inside the ice maker but wont release I installed new ice maker and check left unit working has design..
Peter B.
WASHER MAYTAG MVWB765FC3 "Check unit low water fill ,ran diagnostic test and then re-tested functions fine,customer need to get familiar with wash systems."
Wayne L.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Check unit,unit working fine"
Derrell D.
WASHER MAYTAG MAH2400AWW Drain pump failure order for return ; ordrng 1 WP34001098 (PUMP)
Vlad C.
RANGE WHIRLPOOL WFG320M0BW2 "Customer complaint is about cosmetic PANEL, (WHITE) W11171357. If the oven is on and the rear burners are in use with a bigger pan than designed, discoloration and peeling might occur. Inspected for proper function. Working fine now.; ordrng 1 W11171357 (PANEL, CONTROL (WHITE))"
Tim S.
WASHER MAYTAG MVWB865GW0 Replaced defective valve
Lewis G.
RANGE WHIRLPOOL WFG505M0BW2 Replaced two of the larger burners and two of the smaller burners tested unit everything working as it should unit repaired
Omar S.
DISHWASHER KITCHENAID KDPE234GPS0 No power found breaker off turn back on test ok.
Eric P.
WASHER WHIRLPOOL WTW8500DC0 "Ep-unit had F5E2,F5E3 error codes-cleared. Unit would trip code immediately and would not start any cycle. Managed to enter diagnostics, lock did work when manually activated. Replaced lock. Also answered a few questions about the dryer"
Jose R.
WASHER WHIRLPOOL MVWB766FW0 "Code F8E6,F0E3,F0E5,F7E0,F2E1Clear all codes calibrate control..tested unit working as design.instructed customer on cycle selections for best results."
Robert D.
REFRIG/FREEZER JENN AIR JB36NXFXRE01 Replaced module. All LED’s are responsive. No further issue.
Trevor B.
DISHWASHER WHIRLPOOL JDB9600CWX TB- Installed new door latch. Tests good.
Frank G.
WASHER MAYTAG MVWB765FW3 "Replaced geracase parts and got erratic drain...replaced control and drain pump working ok but getting F2 E3....order UI- W11135393, bring drain pump and new control also...having issues with this machine....will need time on returning...2 count on return ; ordrng 1 W10876600 (drain pump) and 1 W11135393 (overlay) and 1 W11195970 (cntrl-elec)"
Arden D.
REF BOT/MT 26CF WHIRLPOOL n/a "AD. Checked unit, found faulty fan. Ordering part.; ordrng 1 WPW10514110 (FAN)"
Wayne L.
RANGE WHIRLPOOL WEC310S0FW2 Check unit installed part that was order unit working fine
Arden D.
WASHER WHIRLPOOL WFW92HEFU0 "AD. Replaced defective controls and dispenser. Ran diagnostics, unit functioned within designed operation. Unit ok."
Arden D.
DISHWASHER JENN AIR JDB3600AWP5 AD. Replaced defective console and control. Unit tested ok.
George T.
WALL OVEN WHIRLPOOL MGT8885XS00 Part was installed..plugged unit in to test.flash of sparks shot out in front of unit..unit unsafe to use at this time...will need additional work..new harness and switches.as a start.spoke to customer over the phone..not sure what direction he wants to go with this unit..
George T.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Side by side ref...explained to customer liquids on top shelf by air damper area.can frost up in the direct path of cold air..made temps slightly warmer for now. customer to monitor situation.gave unit a new damper assembly..; used 1 W11164593 (DAMPER) from stock
George T.
WSH FRT/LOAD WHIRLPOOL WFW87HEDC1 Had to clear out clogged pump...test ok after repair.
Elmer A.
DRYER WHIRLPOOL WED5500XW0 Removed garment from blower checked op.ok.
Ken K.
REFRIG/FREEZER KITCHEN-AID KRFF507ESS01 Installed name plate
Paul T.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM04 "Unit was having different issue than previous visit now, icemaker that was replaced was not cycling at all, replaced icemaker and now cycles and filled with water, got bail arm to work and tests ok at this time.; used 1 4317943 (ICEMAKER) from stock"
George T.
REFRIGERATOR KITCHENAID KRFC300ESS01 Correct address is 6 sutton pl massapequa 11758..found unit not going into defrost cycle. Causing major frost buildup all over..will need to to completely defrost freezer when we return and install all parts as listed..; ordrng 1 W10316760 (thermistor) and 1 W10464767 (housing) and 1 W10746278 (overlay) and 1 W11024089 (motor-evap) and 1 WPW10746274 (cntrl-elec)
George T.
WSH FRT/LOAD WHIRLPOOL WFW95HEDU0 Several issues found will order parts.; ordrng 1 W11106747 (bellow) and 1 WPW10365885 (drawer) and 1 WPW10463516 (console)
Tim S.
WALL OVEN WHIRLPOOL WGG555S0BS01 Replaced defective membrane
Derrell D.
DRYER WHIRLPOOL WGD5000DW3 Test unit working properly found no faults
Arden D.
RANGE WHIRLPOOL WFG540H0ES1 "AD. Checked unit, found faulty power cord. Ordering cord.; ordrng 1 W11023766 (POWER CORD )"
Karl G.
REFRIGERATOR WHIRLPOOL ARB2217CW Kg 4/25 checked unit found freezer light not turning on. Fastened light bulb to proper position. Unit turning on and operating as designed.
Frank G.
WASHER WHIRLPOOL WTW7040DW0 Replaced defective valve and checked
Frank G.
DRYER WHIRLPOOL WED4815EW1 Vent needed cleaning and dryer had to be pulled out from the wall.
Jose R.
DISHWASHER WHIRLPOOL WDF520PADM7 Found copper water supply fitting to Dishwasher fill valveLeaking..tighten fitting to stop leak..customer may have to replace supply line if drip persists..unit tested ok
Damion M.
REFRIGERATOR WHIRLPOOL MBF1958FEZ01 "Check refrigerator and ice maker activated but there is. No water connection ,I repair the issue instruct cus check left ref working has design..."
Matt S.
DISHWASHER WHIRLPOOL WDT910SAYH0 Needs upper rack adjusters. Quoted trip 114.95 parts 35.74 labor 75 total w/tax 240.64. Installed new upper rack adjusters. Working properly. Paid in full chk 5076
Matt S.
DRYER WHIRLPOOL WGD4815EW2 "I nstalled new thermal cut off, thermal fuse and tco. Dryer still short cycling the burner. Found cause to be a full blockage where the vent hose connects to the duct in the wall. See photos. Cleared it out and going by thermocoupler temps there is still a partial blockage in the duct that goes to the roof. Advised to have vent cleaning done and not to use the dryer until done as it can be a fire hazard."
Robert D.
WASHER WHIRLPOOL WTW5000DW2 Cycle was locked out. Found overload error code. Recalibrated control and ran auto test. Educated cust on his new washer and when/how to use affresh clean cycle. No further issue.
Tim S.
REFRIG/FREEZER WHIRLPOOL WRT111SFDB03 Replaced defective timer & cold control
Tim S.
DISHWASHER WHIRLPOOL DU1148XTPBA Replaced defective control & bi metal
Aris S.
RANGE WHIRLPOOL WFG320M0BS3 Install parts test it is working good
Elmer A.
WASHER MAYTAG MVWX655DW1 Damaged inlet valve.973-368-3726 cell.; ordrng 1 W11127357 (housing)
Jason T.
REFRIGERATOR JENN-AIR JFX2897DRM02 "Made checks” found defective led light, replaced defective led light ???? tested ok...; used 2 W11126053 (LIGHT MODULE ) from stock"
Elmer A.
WASHER MAYTAG MVWX655DW1 "Damaged gearcase,hub & washplate. 2count; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)"
Peter B.
DRYER WHIRLPOOL WET4027HW0 "Check unit heats up well ,but exhaust vent is cold ,exhaust to the roof need to be clean slow air flow"
Peter B.
WASHER MAYTAG MVWX655W1 "Check unit no stored codes recalibrate and tested functions fine,customer must use less soap"
Damion M.
OVEN WHIRLPOOL KGST307HBS4 Check range and found broken oven door glass .order; ordrng 1 WP9781627PB (GLASS)
Dennis B.
DISHWASHER WHIRLPOOL WDF520PADM7 Db tested unit unit ran to specs could not duplicate at this time
Vlad C.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 Repaired/Secured door seal. Inspected for proper function. Working fine now.
Matt S.
REFRIG/FREEZER WHIRLPOOL WRFA35SWHN00 Installed new door gaskets. One that re during remolding. Ordering another. W10830162; ordrng 1 W10830162 (gasket-fip)
Vlad C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Repaired/Secured bins and shelfs. Inspected for proper function. Working fine now.
Eddy P.
WASHER MAYTAG MHW3505FW1 917-405-6903 Tony. W10911040 console. Unit is dead. For $387.91. And. # W11201284 for $222.14. Plus trip and labor Customer we think about repair. Paid for trip with cc.
Elmer A.
DRYER MAYTAG MGDC215EW2 Damaged timer customer does not want to repair.
Aris S.
DRYER-ELECTRIC MAYTAG MVWB850YW0 "Need parts, I call up the office, ; ordrng 1 W10763747 (CONTROL ) and 1 WPW10396163 (CONSOLE )"
Elmer A.
WASHER WHIRLPOOL WFW86HEBW0 Repaired dispenser screw loose from previous repair checked operation ok.
Kage M.
RANGE - ELECTRIC KITCHEN AID KGRS505XSS05 Installed the ignitor and left the unit working as designed no further repairs at this time
Peter B.
WASHER WHIRLPOOL WTW8800YW0 "Check unit found lose rotor assembly,need new rotor worn ordering part listed ; ordrng 1 280146 (rotor)"
Kage M.
COOKTOP WHIRLPOOL WGG555S0BS04 Customer concern was the unit was smelling of gas checked and found a rodant covered the ORFICE causing the gas to not come out correctly removed the installation that was blocking the orfice....
Kage M.
OVEN IKEA IGS900DS05 "Checked and found both right rear and front burner valve were faulty changed both of the burner valves and left the unit working as designed no gas leaks ; used 1 WPW10206287 (VALVE - BURNER), and 1 WPW10206288 (VALVE-BURNER) from stock"
Kage M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer concern was a dead display checked and found a loose wire connection down at the bottom reconnected wire harness and left the unit working as designed
Kage M.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Checked and found no water at the dispense, checked and found a loose connector at the water valve also found low water pressure reconnected the wire harness and turned the water valve to full pressure unit is now working as designed advise the customer to replace water filter no further repairs at this time"
Dennis B.
DISHWASHER KITCHEN AID KDTM404ESS3 Db installed parts tested unit unit ran to specs
Eddy P.
DRYER EL WHIRLPOOL LDR3822PQ2 "Unit making noise needs new rollers and new lint catch ; ordrng 1 349241T (support,roller) and 1 W10823581 (seal-door) and 1 W10828351 (appliance cover-canv) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft)"
Clayton G.
DRYER WHIRLPOOL MGDC465HW0 Unit had 100% vent blockage. Cleared vent blockage unit test OK. Pop ok 4/23/19
Keyel H.
REFRIG/FREEZER WHIRLPOOL JFC2290VEP8 Install ice maker cycled ok
Keyel H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Not getting enough water to water supply instruct customer plumber needed.
Eric S.
WASHER WHIRLPOOL WTW8040DW2 Ran diagnostic foundF0E3 code overload advised customer on loading
Tyler S.
DISHWASHER WHIRLPOOL WDT920SADH0 "Installed new control panel and control, tests good."
Robert D.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ01 Replaced gasket. Removed frost. Gasket seals around cabinet fine. No further issue.
Eric S.
OVEN KITCHENAID KEBS208SSS04 Assisted tech SV
Clayton G.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 SEALED SYSTEM REPAIR.Needs compressor and evap.3ct.W11125124 compressorW10858281. Evap.; ordrng 1 () and 1 W10858281 (evaporator)
Marc C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Tested unit replaced faulty ice maker i replaced ice maker tested fill ok; used 1 W10882923 (IICE MAKER KIT) from stock
Robert D.
WASHER WHIRLPOOL WTW5000DW2 Power receptacle is getting 240v supplied instead of 120v. Cust has a major electrical issue and i made it clear she needs an electrician out here asap. Unit will need new control and door latch. Do not set up for service until we have heard from cust that all electrical issues have been resolved by an electrician. ; ordrng 1 W11116590 (CONTROL) and 1 W11307244 (LATCH)
Chris H.
DRYER WHIRLPOOL WGD4815EW2 CH - Adjusted door latch. unit is short cycling due to partial restriction in venting. advised customer to have vent line professionally cleaned. No other functional issues found at this time
Matt S.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Right side rack stopper came off. No damage. Adjusted the tab on the stopper so it will grab the rail better. Tested and working properly.
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRF757SDEM01 Led light in freezer failed order part.; ordrng 1 W11126053 (module)
Wayne L.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Check unit bottle was blocking refrigerator door from closed remove water bottle that was blocking door unit working fine
Jesse F.
REFRIG/FREEZER JENN-AIR JFC2290REM00 Found breaker tripped and reset...
Trevor B.
WASHER WHIRLPOOL WTW4816FW2 TB- Installed new capacitor. Tests good.
Vincent D.
WASHER WHIRLPOOL WTW6800WL1 Vd unit needs control (WPW10249237) 280 hose (WP353244) 35 labor 135 tax total 479.21 cust declined paid trip on prev visit
Vincent D.
DISHWASHER KITCHENAID KUDS30FXSS3 Vd found unit needed chopper (W10083957V) installed part tested unit ran specs ; used 1 W10083957V (CHOPPER) from stock
Vincent D.
WASHER WHIRLPOOL WFW5620HW0 Vd tested found no issues at this time unit running to specs
Vincent D.
RANGE JENN AIR JDRP436WP02 Vd installed part tested unit ran to specs collected bal of 155.91 by check # 227
Paul D.
WSH/DRY LND CTR WHIRLPOOL LTG5243SQC Installed both parts tested ok
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRB322DMBW00 "Unit working as designed 37 in fridge 0 in freezer, customer might've left door open"
Lewis G.
WASHER WHIRLPOOL WET4024HW0 Replaced magnetic Infared latch tested unit working as it should....
Dennis B.
M/W OTR WHIRLPOOL WMH53520CS2 Db installed parts tested unit unit ran to specs was prior damage to cabinet did show customer before any work was done
Brian H.
WINE CELLAR WHIRLPOOL WUW35X24DS0 "Replaced compressor, working ok.std refrig sealed sys compressor only (add $75 for freon)"
Vincent D.
BEVERAGE CENTER KITCHEN AID KUBL304ESS00 Vd pre id parts had wrong swing unit needs drawer frt (W10797360) resc cust ; ordrng 1 W10797360 (drawer-frt) and 1 W11179312 (nameplate)
Brian H.
WASHER WHIRLPOOL WTW5000DW "ran system diagnostics, found faulty cam and actuator assembly. Replaced parts, ran diagnostics again, no faults.Unit working ok.; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
Tim S.
REFRIG/FREEZER WHIRLPOOL WRS325SDHV00 Installed connectors to stop drip at dispenser
Vincent D.
RANGE WHIRLPOOL JJW9530CAB Vd unit needs control (WP71003424; ordrng 1 WP71003424 (cntrl-elec)
Dennis B.
RANGE WHIRLPOOL MGR6600FZ0 Db installed parts tested unit unit ran to specs
Arden D.
REFRIGERATOR WHIRLPOOL KTRS22KHBT00 "AD. Checked unit, found clogged drain hole and return openings. Cleared clogged holes. Unit tested ok. Collected $215.33 in check#8373"
Lewis G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Put screws and adjusted the feet on the refrigerator after lifting it and level two unit for customer doors closing as shrewd unit is repaired
Trevor B.
WASHER WHIRLPOOL WFW94HEXW0 TB- Replaced baffle. Tests good. Paid balance $125.37 by check #4071.
Frank G.
WASHER WHIRLPOOL WTW5000DW1 Replaced valve and checked...ran diagnostics and recalibrated control...
Chris H.
FREEZER WHIRLPOOL PSUEDO-12345 CH - customer states that they called wp to cancel service
Eric P.
DISHWASHER WHIRLPOOL KDFE104DBL1 "Ep-unit fails to close/lock completely. Customer stated child had leaned on top left corner when door was open. Unable to readjust door for complete closure. Recommending replacement of both hinges. Would need (1) WP8534853 hinge-door $101.07, (1) WP8534854 hinge-door $101.70, (1) labor $75.00. Trip charge paid on #777841"
Vincent D.
KITCHEN KITCHENAID KDTE204ESS0 Vd tested unit found glass in drain pump cleared tested unit ran to specs called safety made report
Marc C.
WASHER WHIRLPOOL WTW5000DW2 Installed waster valve tested unit fill ok no leaks at time of service
Brian H.
LAUNDRY WHIRLPOOL WFP2715HW0 "Drawer W11047790 is cracked at attachment points for front. Replace drawer W11047790.Called tech line as per note, was told to order part. SR# 7724705674; ordrng 1 W11047790 (DRAWER )"
Kage M.
REF T/M 21 CFFF WHIRLPOOL n/a Customer concern was the unit not cooling efficiently checked and found condenser was clogged with dust cleaned condenser left unit working as designed no further repairs at this time
Paul D.
RANGE MAYTAG CGR3725ADW Checked unit found broiler ignitor bad replaced tested ok ; used 1 74007498 (IGNITOR) from stock
Paul T.
DRYER GAS WHIRLPOOL WGD8600YW1 "Checked and tested unit, unit is operating as designed and test ok. Did find excessive lint in unit and in vent outside which will cause performance issues and longer dry times. Also advised customer it will effect eco cycles. Customer had gas company come to house and she stated that they told her she is entitled to a new unit because it is using too much gas. Explained to customer that this is not true and unit is working fine, vent screen housing is warped due to poor venting issue and age and use of unit. Customer will not except what i am telling her and stated that her gas bill went up because of the dryer.... unit is operating as designed and test ok. Advised customer also that any maintenance on unit as far as cleaning lint and cleaning unit is cod and not covered under contract. Also advised that if we go back on unit for same issue cod charges apply due to unit working as designed and ok."
Eric P.
N/A N/A KGSA906PSS00 Ep-unit failed or was delayed in re-ignition on two separate occasions. Cleaned oven sensor with scotch brite pad. Ordering (1) WPW10131825 sensor; ordrng 1 WPW10131825 (SENSOR)
Paul D.
REFRIGERATOR KITCHENAID n/a Spoke with tech line unit was unrepairable sr number 7724707510 spoke to kim at a i g advised of situation there ref number 7724404390 insurance will get in touch with cust 3-5 business days ; used 1 W10383615 (THERMISTOR) from stock
Matt S.
DISHWASHER KITCHEN AID KUDS30IXBL4 Also needs a new control and main harness. Will use fuse on return. Order WPW10380685 W10416592; ordrng 1 W10416592 (harns-wire) and 1 WPW10380685 (cntrl-elec)
Arden D.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "AD. Checked unit, found both compartments overloaded. Advised customer on load for proper operation. Unit ok."
Enerve B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked out the ref,founded the failure of the ice maker fill tubing , improperly installed by the valve. Reinstalled the ice maker fill tubing and tested ok while the ice maker called for water."
Enerve B.
RANGE WHIRLPOOL WFG505MOBS0 "Checked out the range,founded the failure of the oven igniter.Replaced the oven igniter from T/S and unit tested ok at 350."
Lewis G.
WASHER WHIRLPOOL WTW8000BW0 "F 70;....over load error code...dispenser and water inlet valve...check hub,....shaft,...SR# 7724704979...W10820039,...hub driver kit,....bleech dispenser # wpw10554110,....fabric dispenser # wpw10553370,...water valve assy # w10853723.... according to service bulletin bleach and fabric dispensers with water inlet valve need to be replaced as well as hub assembly in tub Per tech supportUnit we’re only Spain but not agitate during testing mode......water valve first only...; ordrng 1 w10853723 (WATER INLET VALVE ASSY)"
Wayne L.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Check unit nothing wrong with this unit at all unit working fine
Aris S.
RANGE WHIRLPOOL WFG505M0BS3 "Fixed a loose connection by the spark module, retest - now unit is working good"
George T.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Small top mount found in basement kitchen..took freezer panel off..found perfect frost pattern also evap motor working perfectly..air tunnel feeding to feeshfood section clear.air flowing perfectly..doors sealing well..no air leaks anywhere..all systems checked out ok.at this time..
Tim S.
REFRIG/FREEZER KITCHENAID KSSC36QMS01 Leaky ice maker; ordrng 1 WPW10277449 (icemaker)
George T.
REFRIG/FREEZER WHIRLPOOL WRT314TFDW00 Hardly any frost on freezer evaporator unit will need sealed system work..; ordrng 1 WPW10507886 (compressor)
Arden D.
DRYER WHIRLPOOL WGD5000DW3 "AD. Checked unit, found faulty coil. Replaced defective coil. Unit tested ok."
George T.
DRYER WHIRLPOOL WED4815EW1 Machanical timer..found burnt out internal cams...causing unit to keep running..will order new timer.; ordrng 1 WPW10185982 (timer)
Kenly S.
WINE CELLAR WHIRLPOOL WUW35X15DS02 check and found that the compressor and main pcv are defective; ordrng 1 W11290639 (DRIER FILTE) and 1 W11290645 (COMPRESSOR ) and 1 W11298786 ( MAIN PCV)
Wayne L.
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Check unit temperature was on the lowest settings instruct customer to keep temperature on recommend setting,unit working fine"
Trevor B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 TB- Unit has 2 separate issues. Needs replacement condensate drain tube and f/f section fan/thermistor harness and fan support. Paid $158.95 by cc ref# 1547769514. Owes $158.95 on return.; ordrng 1 W11033168 (FAN ASSY) and 1 W11084807 (DRAIN TUBE) and 1 WPW10389152 (FAN SUPPORT)
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Check unit instruct customer to keep freezer door closed so that frost don’t build up,unit working fine"
Lewis G.
VENTHOODS UNKNOWN n/a The hood fan is working properly no defects found with the unit the customer was concerned on the venting which needs to be redone seems to be blocking causing the air to come back into the ventilation system and not venting to the outside of the house because of blockage restriction vent needs to be centered and re-done by a construction company the appliance is working as it should
Tim S.
DISHWASHER KITCHENAID KDTE104DSS0 "Replaced defective tracks. Removed pellets from tracks That fell in drain pump. Tested ok; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Lewis G.
REFRIG/FREEZER MAYTAG MBF1958XES3 Previous technician was just here yesterday Ken... and I was here Monday or Tuesday no defects found with this refrigerator this customer is going to be insistent on just calling and having us come back when there is no defects found on refrigerator and everything is working perfectly I fully diagnosed unit NO Defect found.......called tech-support to report....SR# 7724707827.....
Eric S.
WASHER WHIRLPOOL WET4124HW0 Need latch; ordrng 1 W10869789 (LATCH) and 1 W11189137 (CONTROL )
Darren S.
REFRIGERATOR WHIRLPOOL KRFF302ESS01 Temp chek at diffuser in fresh food section @ 30 degrees.. chek damper ...; ordrng 1 W10860447 (CONTROL )
Jason T.
RANGE JENN-AIR JDRP548WP02 Unable to find any error codes at this time ran diagnostic test with Tech Line instructed customer...
Dennis B.
DISHWASHER WHIRLPOOL WDF520PADM7 Db found disp door not opening all the way. Made adjusement. Turned dial up all the way unit running as designed
Peter B.
DRYER WHIRLPOOL SDG3606AWW "Check unit intermittent heat remove and replace part listed tested functions fine,exhaust must be clean very dirty ; used 1 279834 ( Coils) from stock"
Lewis G.
X WHIRLPOOL KDTE334GPSO Unit had a 2 / 1 error code which is a stuck key button customer stating that the unit did not work no power to the unit reset circuit breaker...ran full diagnostics on unit...no defects found ran for diagnostic mode everything working as it should advise customer to have an electrician check the circuitry on the circuit breaker...
Karl G.
DRYER WHIRLPOOL WGT4027HW0 Kg 4/25 checked unit found ignitor not turning on to heat unit. Checked all fuses and thermostat checked ok. No power coming out of main motor to ignitor.. needs new motor and cycling thermostat; ordrng 1 279811 (motor!dryer) and 1 WP3387134 (thrmst-fix)
Lewis G.
DRYER WHIRLPOOL PYG2200AWW Replaced belt assembly tested unit everything working As it should; used 1 341241 (belt) from stock
Darren S.
DISHWASHER MAYTAG MDB6709AWS1 Found wash motor assembly leaking; ordrng 1 W10806701 (SUMP ASSEMBLY )
Clayton G.
REFRIG/FREEZER JENN-AIR JF42NXFXDW01 Unit needs drain tube and condenser cleaning. 2mn 2ct.helper/2nd man standard labor 061900 ; ordrng 1 W10619951 (drain tube)
Arden D.
RANGE WHIRLPOOL GW397LXUS06 "AD. Checked unit, found faulty control and membrane. Ordering parts.; ordrng 1 WPW10177195 (CONTROL ) and 1 WPW10207928 (MEMBRANE )"
Aris S.
DRYER WHIRLPOOL CGM2745FQ0 "( no parts was send) I used a truck stock parts. Found a bad t-stat, install one test it is working good ; used 1 WP3392519 (FUSE) from stock"
Paul D.
REFRIGERATOR KITCHENAID KBSN608ESS01 Found ice maker not making enough ice will order ; ordrng 1 W11082613 (ICEMAKER )
Vincent D.
REFRIGERATOR KITCHEN AID KRFC704FSS01 Vd adjusted drawer track out of alignment and removed foam behind left draw removed tested unit ran to specs
Jason T.
MICROWAVE KITCHENAID KMBP100ESS01 "Made checks” found defective door panel & frame, order part..; ordrng 1 W10687342 (INNER DOOR) and 1 W10775493 (PANEL DOOR SS)"
Vincent D.
DRYER WHIRLPOOL WGD5620HW0 Vd tested unit found screw that holds baffle in place loose allowing it to rub side wall resecured tested unit ran to specs
Omar S.
WASHER MAYTAG MVWB765FW3 Installed water valve test ok.
Kenly S.
DISHWASHER KITCHENAID KUDC20CVSS0 check and found that the overlay and the board are defective; ordrng 1 WP8531873 (BOARD) and 1 WP8531877 (CABLE RIBN) and 1 WPW10077793 (OVERLAY)
Chris H.
REFRIGERATOR WHIRLPOOL GSF26C5EXB02 "CH - unit needs new control {W11088499}, start relay {WPW10260370}, capacitor {WPW10662129}; ordrng 1 W11088499 (CONTROL) and 1 WPW10260370 (START RELAY) and 1 WPW10662129 (CAPACITOR)"
Dennis B.
REFRIGERATOR KITCHENAID KSSC48FMS01 Db this call will need a sr sealed system tech unit was unplugged when I arrived contractor had it plugged in for almost a year running some times under a tarp and some times uncovered and had lots of dust and debree on top of unit it is a no cool all fans are Working compressor kicks on prior services company said it was leaking refrigerant cant confirm
Marc C.
WASHER WHIRLPOOL WTW5000DW1 Tested unit dead outlet has 120 volts. Board is dead; saved tckt
Chris H.
WASHER WHIRLPOOL WTW5000DW0 "CH - unit has broken teeth on washplate - washplate is spinning freely, not grabbing drive shaft. needs replacement washplate {W10752283}; ordrng 1 W10752283 (WASHPLATE)"
Edwin M.
DISHWASHER MAYTAG MDB7609AWW2 Damaged control panel; ordrng 1 W10811156 (panel-cntl)
Dennis B.
DISHWASHER WHIRLPOOL WDT710PAYM6 Db tested unit unit ran to specs no leaks detected at this time
Lewis G.
MICROWAVE O.T.R. WHIRLPOOL GH7208XRS1 Customer was stating that the convection does not operate correctly tested unit with a glass of water inside waited for preheating to get done and then to start the actual convection heating which worked properly everything working as it should on unit no defects found.....
Lewis G.
M/W OTR WHIRLPOOL WMH31017HS0 Replaced bottom plate on microwave unit is repaired
Lewis G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Customer stating that the refrigerator had a leak evaluating the refrigerator I pulled out the hose assembly from the sink that goes to the refrigerator is cracked and that is where the water is leaking from advise customer that needs a plumber to install a braided line instead of using the plastic line waterline from the sink to the refrigerator
Stoyan S.
RANGE JENN AIR JGS1450DS0 Replace defective cooktop Customer has part
Stoyan S.
OVEN JENN-AIR JJW2430DP02 Replace broken cntrl panel Test it all op ok
Stoyan S.
DISHWASHER MAYTAG MDB4949SDZ0 Replace broken wheel lower rack All op ok
Stoyan S.
DISHWASHER WHIRLPOOL WDTA50SAHB0 Replace defective pump motor Test it all op ok
Kage M.
REFRIG/FREEZER KITCHEN AID KRFF302ESS01 Installed door and adjusted the left side stands and left the unit working as designed ; used 1 W10909682 (NAME PLATE ) from stock
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ01 "Air leak in gasket causing condensation to build up in freezer, adjust gasket with heat gun check ok."
Keyel H.
REFRIGERATOR KITCHENAID KRFF300ESS01 "Water reservoir was frozen defrost reservoir now operating normal, instruct customer on temp settings."
Keyel H.
REFRIG/FREEZER MAYTAG MFW2055FRZ00 Water reservoir was frozen defrost reservoir now operating normal instruct customer on temp settings.
Keyel H.
REFRIGERATOR JENN-AIR JCB2585WES01 Water valve connector was disconnected connect connector ice maker cycle ok.
Keyel H.
REFRIG/FREEZER WHIRLPOOL GB9FHDXWS04 Clog drain install drain tube defrost drain check ok.; used 1 W10619951 (grommet) from stock
Lewis G.
RANGE WHIRLPOOL WFG505M0BS3 Unit front door completely broken glass door frame handle everything is completely broken on this unit this is a construction site where it’s being installed..... please review parts; ordrng 4 98005521 (SCREW)s and 1 W10146346 (SCREW) and 1 W10387343 (CROSS SUPPORT) and 1 W10481433 (NAMEPLATE) and 1 W10544145 (UPPER TRIM) and 1 W10831891 (HANDLE) and 1 W11051158 (GLASS OUTER)
Eric S.
DRYER WHIRLPOOL WED7990FW0 Installed part
Lewis G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Unit Auger motor working properly I should unit is not producing any ice needs icemaker assembly water is dispensing fine.... checked truck stock do not have this icemaker; ordrng 1 W10882923 (ICE MAKER)
Lewis G.
DISHWASHER KITCHEN AID KDHE404DSS0 "WPW10531320,....drain pump assy istalled and need main pcb W10538041. Sr . #7724695362.... Remove the whole drain line ran it under hot water clearing all broken glass and debris from the drain hose which took time and also need main PCB because not supplying enough current per tech-support to continually run drain pump assembly.....; ordrng 1 W10538041 (COTROL - ELEC), used 1 WPW10531320 (DRAIN PUMP) from stock"
Eric S.
WASHER WHIRLPOOL WFC7500VW2 Ran diagnostic per tech support no codesSR#7724695653. Per tech support advised customer on loading
Gabino P.
WASHER WHIRLPOOL WFW85HEFC1 Found code F5E4 Reset computer and check ok.
Stoyan S.
MICROWAVE KITCHENAID KOCE500ESS05 Oven is chipping off on front side of the oven is about 3inch long and 3/8wideCris from tech line sr#7724693048W10791627 paint touch up; ordrng 1 W10791627 (touch-up)
Omar S.
WASHER MAYTAG MVWB835DW4 "F0E3 overload load F0E5 unbalance load pass diagnostics test,instruct costumer to not overload washer and balance load test ok..SR:7723826435"