Near Queens, NY 11358
Darren S.
Job Details:
12/21/2020
OVEN WHIRLPOOL AGR4230BAW3
Reschedule .. unable to remove stove ...; saved tckt
Near Brooklyn, NY 11225
Omar S
Job Details:
12/21/2020
WASHER MAYTAG MVWX655DW2
Pass diagnostics test instruct costumer to use less detergent and to make sure to do a clean washer cycle to clean washer.
Near Manalapan Township, NJ 07726
Vincent D
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00
Vd tested unit found unit in garage advised cust unit will not run properly advised cust unit has to be in a climate control environment
Near Queens, NY 11414
Mike D
Job Details:
12/21/2020
DISHWASHER WHIRLPOOL KDFE104DBL2
Check found wash motor and adjusters defective will order ; ordrng 1 WPW10605057 (Wash motor) and 1 WPW10588165 (Adjuster) and 1 WPW10546503 (Adjuster)
Near Queens, NY 11377
Darren S.
Job Details:
12/21/2020
RANGE WHIRLPOOL WFG505M0BS3
As per customer .. irregular smell ... found insulation sticking inside of cavity ... spoke to Bruce @ techline.... SR# 7729549836 .. remove some insulation .. push back some ... customer instruct to run on highest setting to deseaoning as per techline ... customer instruct..
Near Queens, NY 11412
George T
Job Details:
12/21/2020
WASHER MAYTAG MVW6230HW0
All parts installed as listed test OK.
Near Queens, NY 11366
Kenny G
Job Details:
12/21/2020
WASHER WHIRLPOOL GHW9300PW4
Found drain pump was clogged also found door handle was broken. Will order door handle. Unclogged drain pump. ; ordrng 1 WP8181846 (Handle)
Near Queens, NY 11691
Mike D
Job Details:
12/21/2020
DRYER WHIRLPOOL WGD5620HW0
Check found unit needs new bracket and supports will order needs 2 men ct 2 on return ; ordrng 2 WPW10314173 (Supports)s and 1 W10837240 (Bracket)
Near Queens, NY 11412
George T
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04
Was here a few days ago.Complete cooling system failure.Will need a compressor.; ordrng 1 2174739 (tube) and 1 W10679680 (tube) and 1 WPW10507886 (compressor)
Near New York, NY 10021
Damian T.
Job Details:
12/21/2020
M/W OTR WHIRLPOOL WML75011HN0
"Checked unit, functions and found no issues. Ran test and unit working as designed."
Near Franklin Square, NY 11010
Kenny G
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ01
Installed all parts tested ok
Near Queens, NY 11379
Kenny G
Job Details:
12/21/2020
DISHWASHER MAYTAG WDF560SAFW0
Found filter was clogged. Cleaned also reset control so heater can come on. Tested ok.
Near Queens, NY 11428
George T
Job Details:
12/21/2020
REFRIG/FREEZER WHIRLPOOL GR9FHMXPS01
Defrost failure.parts needed.customercannot decide at this time.
Near Queens, NY 11375
Darren S.
Job Details:
12/21/2020
LAUNDRY WHIRLPOOL n/a
Unit is Fridgidair...
Near Lincroft, NJ 07738
Vincent D
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL KRFF305ESS00
Vd installed part tested unit ran to specs
Near Brooklyn, NY 11208
Damion M.
Job Details:
12/21/2020
RANGE WHIRLPOOL WFG505M0BS3
Check range found faulty clock control not responding and weak ignitor I installed both parts and check instruct cus left range working has design...
Near Queens, NY 11106
Enerve B.
Job Details:
12/21/2020
MICROWAVE WHIRLPOOL WMH32519HZ3
"Checked out the mw,founded the failure of the thermal fuse,burned out.Replaced thermal fuse from the truck stock,tested ok on cycles.; used 1 W10138793 (FUSE THERMAL) from stock"
Near Woodmere, NY 11598
Paul T
Job Details:
12/21/2020
DRYER - GAS WHIRLPOOL LTG5243DQC
"Checked unit, found motor seized not not turning, will order and replace; ordrng 1 285753A (COUPLING) and 1 WP3363394 (PUMP) and 1 WP661600 (MOTOR)"
Near Queens, NY 11360
Kenny G
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRB322DMB00
Installed part job completed. Tested ok
Near Valley Stream, NY 11580
Paul T
Job Details:
12/21/2020
WASHER WHIRLPOOL WFW6620HW0
"Checked unit, found hose from dispenser to tub came off dispenser causing water to leak onto floor, reconnected hose and tested several times and all test ok."
Near Oceanport, NJ 07757
Chris H.
Job Details:
12/21/2020
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ04
CH installed parts - tests good
Near Edison, NJ 08820
Gabino P
Job Details:
12/21/2020
DRYER WHIRLPOOL WGD8000DW4
Replace LACHT and check ok.
Near Union, NJ 07083
Felipe T.
Job Details:
12/21/2020
DISHWASHER WHIRLPOOL MDB8959SKZ0
Cleared drain clog
Near Edison, NJ 08820
Gabino P
Job Details:
12/21/2020
DRYER WHIRLPOOL WGT4027HW0
Replace motor and use blower from personal truck stock.; used 1 WP697772 () from stock
Near Queens, NY 11354
Kenny G
Job Details:
12/21/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEHB00
Found right side door has defect in hinge area. Will order ; ordrng 1 W10721541 (Door right ( black )) and 1 W10470155 (Door closure)
Near Belmar, NJ 07719
Tyler S
Job Details:
12/21/2020
WASHER WHIRLPOOL WFW560CHW0
"Replaced acu and dispenser, tests good."
Near Brooklyn, NY 11214
Wayne D
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01
Installed new control box; used 1 W11353813 (CONTROL BOX) from stock
Near Millburn, NJ 07078
Elmer A.
Job Details:
12/21/2020
WASHER WHIRLPOOL WTW6800WW1
Installed bearing & hub checked operation ok.
Near Lido Beach, NY 11561
Paul T
Job Details:
12/21/2020
DRYER - ELECTRIC WHIRLPOOL WED9290SW0
"Checked unit, found service bulletin for this issue on service matters, everything checks out ok, advised to replace control.; ordrng 1 W11035646 (CONTROL)"
Near Wall Township, NJ 07719
Tyler S
Job Details:
12/21/2020
WASHER MAYTAG MHW6630HW0
Dispenser needs to be reordered.; O-emld tckt
Near New York, NY 10016
Damian T.
Job Details:
12/21/2020
OVEN WHIRLPOOL AGG222VDW4
Checked and found unit has a defective oven gas valve. ; ordrng 1 WPW10205816 (valve-gas)
Near Montclair, NJ 07042
Elmer A.
Job Details:
12/21/2020
WASHER MAYTAG MVWX655DW1
Installed hub checked operation ok.; used 1 W10528947 (HUB) from stock
Near Manasquan, NJ 08736
Tyler S
Job Details:
12/21/2020
REFRIG/FREEZER MAYTAG WRT518SZFW00
Upon trying to move old drier to start repair with FC assisting capillary tubing broke off into liner. Cap tube rotted. Called it in to tech-line. Unit unrepairable. SR#7729546223.
Near Staten Island, NY 10308
Keyel H
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRT549SZDB00
Not getting a full frost pattern on evap seal system problem order parts needed.; ordrng 1 876764 (SERVICE VALVE ) and 1 W10836706 (EVAP) and 1 WPW10507886 (COMPRESSOR )
Near Staten Island, NY 10309
Keyel H
Job Details:
12/21/2020
REFRIG/FREEZER JENN-AIR JS42PPDBDA
"Leaking from water housing assembly, defective filter part NLA."
Near Yonkers, NY 10704
Eddy P.
Job Details:
12/21/2020
DRYER WHIRLPOOL WGT4027HW0
Found the the wire harness wire is not sending voltage to the flow igniter could not find the break in the wire. Ordering wire harness ; ordrng 1 279048 (THERMO FIX) and 1 W11028053 (WIRE HARNESS)
Near Brooklyn, NY 11214
Wayne D
Job Details:
12/21/2020
REFRIG/FREEZER KITCHEN AID KRFF507HPS00
Installed gasket led light and bracket ; used 1 W11462342 (LED) from stock
Near Queens, NY 11691
Mike D
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00
Check found evap iced up due to defective control and bi metal order; ordrng 1 4388931 (Timer defrost) and 1 WP2315539 (Motor) and 1 WPW10392132 (Bimetal)
Near Queens, NY 11104
Enerve B.
Job Details:
12/21/2020
WASHER WHIRLPOOL MHW5500FC1
"Checked out the washer,founded the failure of the parts listed below,will order.F9e1,f8e1,f3e1,+.; ordrng 1 W10903220 (AIR TRAP) and 1 W11201286 (CONTROL B) and 1 WPW10448876 (PRESSURE S) and 1 WPW10467289 (WATER T SENSOR) and 1 WPW10605427 (DRAIN P)"
Near New York, NY 10027
Eddy P.
Job Details:
12/21/2020
WASHER AMANA NTW4516FW3
Washer was stuck in the drain. Recalibrate unit ran test unit is working fine now
Near Queens, NY 11694
Mike D
Job Details:
12/21/2020
DISHWASHER WHIRLPOOL WDF520PADW7
Check found no problem the unit at this time door opening and closing fine unit checked ok
Near Queens, NY 11420
Mike D
Job Details:
12/21/2020
OVEN WHIRLPOOL JGRP436WP01
Check found main control defective will order ; ordrng 1 W10888661 (Control) and 1 WPW10331686 (Module)
Near Queens, NY 11434
George T
Job Details:
12/21/2020
OVEN WHIRLPOOL WFG320M0BW0
218 on intercom.Had to replace weak bake ignitor. Test ok after repair.; used 1 12400035 (igniter) from stock
Near Fair Haven, NJ 07704
Eric P.
Job Details:
12/21/2020
REFRIG/FREEZER KITCHENAID KRFC300ESS01
"Ep-unit has elevated temps in both R/C and F/C. Compressor and all fans are functional. Confirmed condenser temp of 61°=80-90psi. Signs of leak. Ordering (1) WPW10143759 dryer, (1) nitrogen,(1)extra time; ordrng 1 EXTRATIME and 1 NITROGEN and 1 WPW10143759 (dryer)"
Near Union, NJ 07083
Gabino P
Job Details:
12/21/2020
WASHER MAYTAG MVWB765FC3
Replace console and check ok.
Near Queens, NY 11421
Mike D
Job Details:
12/21/2020
REFRIGERATOR KITCHENAID KUBR204EPA
Check found no problem with beverage center at this time customer claims she called in for icemaker in the refrigerator advise she would have to call back her contract company and set up appointment for refrigerator unit checked ok
Near Queens, NY 11004
Kenny G
Job Details:
12/21/2020
WASHER WHIRLPOOL WFW9150WW00
Drain pump making noise. ; ordrng 1 W10130913 (Drain pump)
Near Long Branch, NJ 07740
Chris H.
Job Details:
12/21/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00
CH - manually removed ice from evaporator. Existing fan motor ohms out in range. Installed new harness. Tests good. Fan is now functioning normally. Set temperatures to recommended and advised customer to allow 24-48 hours for temperatures to normalize. No other functional issues found at this time
Near Brooklyn, NY 11209
Kage M
Job Details:
12/21/2020
RANGE JENN-AIR JGRP436WP01
Unit is working as designed no error codes
Near Brooklyn, NY 11228
Wayne D
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05
Defrosted waterline
Near Ocean Township, NJ 07712
Chris H.
Job Details:
12/21/2020
REFRIG/FREEZER JENN-AIR JFFCC72EHL02
"CH - unit has led module and valve on order from previous service call. Found unit with rc temps in the low 60s, fc temps normal. Rc evaporator is frozen over. Unit needs new evap cover {W11395641}, two job count on return; ordrng 1 W11395641 (EVAPORATOR COVER)"
Near Franklin Township, NJ 08873
Jesse F
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"All operations ok, unable to verify complaint. Instruct customer on normal operating sounds..."
Near Queens, NY 11374
Kenny G
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL MFF2055FRZ00
Found fan motor is not working. ; used 1 WPW10464673 (Fan motor) from stock
Near Red Bank, NJ 07701
Eric P.
Job Details:
12/21/2020
DRYER WHIRLPOOL WHD560CHW1
"Ep-unit does not heat. Confirmed proper voltage and wiring, high limit and heater element. Contacted techline-Chris(sr#7729550456-41min) checked voltage at compressor-invalid. Ordering (1)W11418861 cntrl-elec; ordrng 1 W11418861 (CNTRL-ELEC)"
Near Madison, NJ 07940
Elmer A.
Job Details:
12/21/2020
WASHER WHIRLPOOL MVWC555DW1
Installed pump & actuator checked operation ok.
Near Spring Lake, NJ 07762
Chris H.
Job Details:
12/21/2020
WASHER WHIRLPOOL WTW8000DW5
CH - installed new lid lock - tests good
Near Brooklyn, NY 11222
Damion M.
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL GI5FSAXVY04
Check refrigerator and found faulty dispense no water or ice bin stuck remove bin but need part ...pls order thank you...; ordrng 1 WP13005706 (chute)
Near Queens, NY 11105
Enerve B.
Job Details:
12/21/2020
RANGE - GAS JENN AIR JGRP436WP01
"Checked out range,founded the failure of the parts listed below,damages,will order.; ordrng 1 W10115876 (COVER,HINGE L) and 1 W10115877 (COVER,HINGE R) and 1 W10877227 (HINGE,DOOR L) and 1 W109192247 (HINGE,DOOR R) and 1 WP4455606 (HINGE RECEIVER R)"
Near Brooklyn, NY 11224
Kage M
Job Details:
12/21/2020
DRYER WHIRLPOOL WHD3090GW0
Customer didnt give permission to enter her apartment
Near Queens, NY 11360
Kenny G
Job Details:
12/21/2020
REFRIG/FREEZER KITCHEN AID KRFF300ESS01
Installed parts job completed
Near Neptune Township, NJ 07756
Chris H.
Job Details:
12/21/2020
REFRIG/FREEZER WHIRLPOOL KRFF507HWH00
"CH - frost on items in fc being caused by fc door not closing fully due to items in bottom drawer - rearranged items and door closes normally. Fc led and top rc leds are out. No function from im motor. Unit needs new icemaker {W11294907}, module {W10695459}, module x2 {W11462342}; ordrng 1 W10695459 (MODULE) and 1 W11294907 (ICEMAKER) and 2 W11462342 (MODULE)s"
Near Edison, NJ 08837
Gabino P
Job Details:
12/21/2020
DRYER WHIRLPOOL WGD5620HW1
2 cct Need control electronic ; ordrng 1 W11378949 (CONTROL PANEL ) and 1 W11417009 (CONTROL ELECTRONIC )
Near Ocean Township, NJ 07712
Chris H.
Job Details:
12/21/2020
LAUNDRY WHIRLPOOL MHWE301YG00
"CH - verified stored lf fault code. Ran diagnostic cycle - tests good, could not recreate failure. Upon inspecting valves, found hot water valve cracked at left connection point - valve is not secured to cabinet. Unit needs new valve {WPW10212598}; ordrng 1 WPW10212598 (VALVE)"
Near Staten Island, NY 10308
Omar S
Job Details:
12/21/2020
WASHER MAYTAG MVWP575GW0
Installed control test ok...
Near Red Bank, NJ 07701
Eric P.
Job Details:
12/21/2020
ICEMAKER WHIRLPOOL KUIC18PNTS1
Ep-unit will fill and cycle water but does not drain. Tested drain in diagnostics-no good. Ordering (1) WP2313705 pump; ordrng 1 WP2313705 (pump)
Near Clark, NJ 07066
Gabino P
Job Details:
12/21/2020
WASHER MAYTAG MVW6230RHW0
Customer service for customer 18002531301 cal tech support case 7729553142 Steve washer working ask the sign.
Near Newton, NJ 07860
Frank G.
Job Details:
12/21/2020
DRYER WHIRLPOOL WED5620HW1
Order UI CONSOLE AND RETURN ; ordrng 1 W11378949 (UI CONSOLE-WHITE)
Near Matawan, NJ 07747
Dennis B
Job Details:
12/21/2020
DISHWASHER JENN-AIR JDB9000CWP2
Db unit needs following parts motor sump W10605057 $180 drain W10348269 $72 trip 117.95 labor $140 tax $33.78 total $543.73 customer declined at this time
Near Spring Lake, NJ 07762
Frank C
Job Details:
12/21/2020
REFRIG/FREEZER JENN-AIR JFC2290VTB5
"Replaced tracks and ice maker, checked operation ok"
Near Queens, NY 11419
Adrian R.
Job Details:
12/21/2020
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ02
SR#7729546123 check and found that the freon was low. So i did a leak check but didnt see any leak at all. Whirlpool want for me to use nitrogen to pressurize the system individually to see where the leak is. So I recharge watch my gauge to see did you see any leak Ill call the customer tomorrow to follow up. What are this time Im doing my protocol so we may return with the nitrogen depends on the results Ill be getting tomorrow from the customer.; O-emld tckt
Near Brooklyn, NY 11234
Damion M.
Job Details:
12/21/2020
WASHER WHIRLPOOL MVWP575GW0
Check washer and found faulty actuator ... I installed new actuator reset control instruct customer check left washer working has design.....
Near Hillsborough Township, NJ 08844
Antonio Corzo
Job Details:
12/21/2020
WASHER MAYTAG MVWB766FW1
Installed parts Tested ok
Near Brooklyn, NY 11234
Damion M.
Job Details:
12/21/2020
DISHWASHER WHIRLPOOL WDF540PADM3
Check dishwasher and found faulty sump & motor but I installed control also has a precaution might still be good instruct cus check left unit working has design...
Near Brooklyn, NY 11231
Omar S
Job Details:
12/21/2020
DRYER WHIRLPOOL WED7990FW0
Broken cover need part...; ordrng 1 W11168387 (COVER)
Near Asbury Park, NJ 07712
Chris H.
Job Details:
12/21/2020
REFRIG/FREEZER WHIRLPOOL JFC2290VEP8
"CH - unit needs new drain tube {W10619951}. Part covered under s-code S38253. Gave customer estimate for repair: service fee $117.95, labor $95, tax $14.11, total $227.06. Customer paid half of total, $113.53 by credit card, ref# 3512122253; ordrng 1 W10619951 (DRAIN TUBE )"
Near Brooklyn, NY 11234
Damion M.
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Check refrigerator and found customer complaining the water line connected to ref is too short I check instruct customer we are responsible for the water line check left unit working has design...
Near The Bronx, NY 10468
Marc M
Job Details:
12/21/2020
RANGE - GAS WHIRLPOOL WFG515S0ES
Unit tested and checked cleaned burner and tested ok.
Near Jefferson, NJ 07438
Ken K
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02
Replaced water valve due to it leaking water into the FC
Near Rockaway, NJ 07866
Ken K
Job Details:
12/21/2020
REFRIG/FREEZER KITCHEN AID KRMF706ES01
"RC door not closing correctly, adjusted same tested ok"
Near New York, NY 10069
Clem S.
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00
Found seal system leak order part ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Near New City, NY 10956
Roberto C
Job Details:
12/21/2020
LAUNDRY WHIRLPOOL WTW5000DW2
Tested and found washer machine running off balance loads adjust reset control run diagnostics test ok
Near Brooklyn, NY 11236
Damion M.
Job Details:
12/21/2020
WASHER MAYTAG MVWX655DW2
Check washer and found unit wont advance cycle I check found no cold water valve was turn off I turn back on reset control left washer working has design...
Near Haledon, NJ 07508
Roberto C
Job Details:
12/21/2020
WASHER WHIRLPOOL WTW8000DW5
Tested and found washer machine running off balance loads adjust reset control run diagnostics test ok
Near River Vale, NJ 07675
Roberto C
Job Details:
12/21/2020
WASHER WHIRLPOOL WFW9750WW01
Reset control / adjusted detergent container/ test ok must bill for services
Near Highlands, NJ 07732
Eric P.
Job Details:
12/21/2020
DISHWASHER KITCHENAID KDPE234GPS0
Ep-found loose cabinet gasket getting stuck between door and tub seal-corrected. Machine functions as designed
Near South River, NJ 08882
Dennis B
Job Details:
12/21/2020
WASHER MAYTAG MVW7230HC0
Db tested unit unit ran to specs could not duplicate at this time
Near Brooklyn, NY 11228
Kage M
Job Details:
12/21/2020
RANGE JENN-AIR JGS8860BDP18
"Multiple issues with the unit parts needed ; ordrng 1 74007498 (igniter,oven) and 1 WPW10162384 (gaskt-door) and 1 WPW10181455 (swtch-ignr)"
Near Demarest, NJ 07627
Roberto C
Job Details:
12/21/2020
DRYER WHIRLPOOL WGD95HEDW0
Replace bad pulley test ok
Near Verona, NJ 07044
Gerry Q
Job Details:
12/21/2020
RANGE JENN-AIR JGRP430WP01
Unable to duplicate customers complaint unit tested ok
Near Cedar Grove, NJ 07009
Gerry Q
Job Details:
12/21/2020
DISHWASHER JENN AIR JDTSS244GL
Unit tested ok tech found no rinse aid on the compartment advise customer to use rinse aid for better drying
Near Staten Island, NY 10307
Keyel H
Job Details:
12/21/2020
REFRIG/FREEZER KITCHEN AID KRSC703HPS00
Unit is now operating normal water is dispensing ice bucket is full temps check ok.
Near Edison, NJ 08820
Keyel H
Job Details:
12/21/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00
Replace part.
Near Basking Ridge, NJ 07920
Ken K
Job Details:
12/21/2020
REFRIG/FREEZER KITCHEN AID KRFF507HPS00
Replaced main control and the evaporator fan motor due to not running
Near Franklin Township, NJ 08873
Jesse F
Job Details:
12/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM05
"Found icemaker fill tube not positioned properly, causing water to spill from icemaker and collect @ evaporator fan motor. Adjust/secured fill tube. Fan motor ok..."
Near Spring Valley, NY 10977
Roberto C
Job Details:
12/21/2020
DRYER WHIRLPOOL WGD4850HW0
Needs p/t/b wont start ; ordrng 1 WPW10446920 (switch-pts)
Near Monroe, NY 10950
Clayton G.
Job Details:
12/21/2020
DRYER WHIRLPOOL WGD49STBW2
Replaced idler. Unit tests ok. ; used 1 349241T (roller) from stock
Near Wayne, NJ 07470
Gerry Q
Job Details:
12/21/2020
WALL OVEN KITCHEN AID KEBC277KWHO
Unit calibrated temperature unit tested ok
Near Cedar Grove, NJ 07009
Gerry Q
Job Details:
12/21/2020
DISHWASHER KITCHEN AID KDTM404ESS1
Wash motor pump replaced unit tested ok
Near Keyport, NJ 07735
Dennis B
Job Details:
12/21/2020
COOKTOP WHIRLPOOL WCC31430AW02
Db removed coil tested unit unit ran to specs
Near Ocean Township, NJ 07712
Chris H.
Job Details:
12/21/2020
DISHWASHER WHIRLPOOL KUDT03FTSS0
"CH - found arcing on control between pins p8 and p9. Wire harness has fused into mastic on inside of door panel. In order to repair, unit would need new inner door {8530900}, gasket {WP8269259}, harness {WPW10413099}, control {WPW10084141}. Customer declined estimate. Customer is opting to replace unit. Advised customer to leave power to unit turned off at breaker until replaced."