Service History 514

Near Manville, NJ 08835
Stan F
Job Details: 02/25/2019
D/WASHER UNDCTR KITCHEN-AID KDFE104DSS3 Wheels broken on lower rack.; ordrng 4 WPW10195417 (WHEELS LOWER RACK)s
Near River Vale, NJ 07675
Felipe T.
Job Details: 02/25/2019
MICROWAVE WHIRLPOOL KEMS378SWH00 Needs additional parts ; saved tckt
Near New York, NY 10018
Clem S.
Job Details: 02/25/2019
DISHWASHER GENERAL ELECTRIC GLDT696DOOSS 03 for coi preorder part ; ordrng 1 WD28X1011097 (BASKET)
Near New York, NY 10009
Adrian R.
Job Details: 02/25/2019
DISHWASHER WHIRLPOOL KDDC24CVS00 "ordrng 2 wp99003605/ bezels, wpw10155595/ fan motor and wp99003781/ inlet (by XS)"
Near New York, NY 10069
Clem S.
Job Details: 02/25/2019
RANGE WHIRLPOOL KGSC308LSS0 03 for parts ; saved tckt
Near New York, NY 10019
Clem S.
Job Details: 02/25/2019
DISHWASHER KITCHENAID KUDS30FXSS9 "Burnt harness and control board ,order part ; ordrng 1 W10479761 (cntrl-elec) and 1 W10871221 (harns-wire)"
Near New York, NY 10003
Clem S.
Job Details: 02/25/2019
RANGE JENN-AIR JGS8850BDS "Warp door liner and keys not working on control panel ,order parts .; ordrng 1 WP74011666 (knob- burn) and 1 WPW10206089 (panl-cntrl)"
Near New York, NY 10112
Clem S.
Job Details: 02/25/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Stuck compressor ,order part 3ct ; saved tckt"
Near New York, NY 10025
Kenly S
Job Details: 02/25/2019
REFRIGERATOR JENN-AIR JFC2089HEP check and found that in the freezer there is a bit of frost due to the gasket is damaged problem that I cominique the client when I was here for a totally different ploblema; ordrng 1 W10436252 (FREEZER DOOR GASKET )
Near New York, NY 10024
Kenly S
Job Details: 02/25/2019
DISHWASHER KITCHENAID KDHE704DSS0 check and found that the sump assembly is broken; ordrng 1 W10463895 (COVER) and 1 W10861745 (TUBE-FEED) and 1 WPW10554963 (MOTOR & SUMP ASSEMBLY )
Near Sparta Township, NJ 07871
Clayton G.
Job Details: 02/25/2019
REFRIG/SIDE-BY-S KITCHEN AID KRSC503ESS00 Replaced door. Low pressure to unit. Lock has a delay. This appears to be normal.
Near Lafayette Township, NJ 07848
Clayton G.
Job Details: 02/25/2019
KITCHEN WHIRLPOOL WDT970SAHB0 Replaced console
Near Randolph, NJ 07869
Clayton G.
Job Details: 02/25/2019
DRYER GAS MAYTAG MGDC300BW1 Unit heats. Has 100% vent blockage. Adv hvac
Near Sparta Township, NJ 07871
Clayton G.
Job Details: 02/25/2019
WASHER WHIRLPOOL WTW4955HW1 Replace control programmed and calibrated unit test OK
Near Oakland, NJ 07436
Tim S
Job Details: 02/25/2019
WASHER MAYTAG MVWB765FW0 Replaced defective touch pad
Near Brooklyn, NY 11204
Paul D
Job Details: 02/25/2019
WALL OVEN WHIRLPOOL WOS51ES4ES00 Installed fuse found t-stat open no heat will order ; ordrng 1 W11034459 (thrmst-fix)
Near Hanover, NJ 07981
Arden D.
Job Details: 02/25/2019
WASHER MAYTAG A7800XSW1 "AD. Checked unit, found faulty timer. Customer undecided on repair. Collected $122.57 via ccd."
Near Livingston, NJ 07039
Arden D.
Job Details: 02/25/2019
DISHWASHER KITCHENAID KUDI01ILBL2 AD. Replaced defective SUMP&MOTOR. Unit tested ok. Collected $255.64 via check#
Near West Orange, NJ 07052
Arden D.
Job Details: 02/25/2019
REFRIG/FREEZER KITCHENAID KRFC704FPS00 AD. Replaced defective valve and board. Unit tested.
Near Norwood, NJ 07648
Gabino P
Job Details: 02/25/2019
WASHER WHIRLPOOL WTW8500DC2 Found code F3E2 F2E1 Replace water valve check working ok ; used 1 W11165546 (VALVE) from stock
Near Hackensack, NJ 07601
Gabino P
Job Details: 02/25/2019
WASHER WHIRLPOOL WTW8000DW5 Replace basket transmission and all parts check working ok
Near Queens, NY 11102
Peter B.
Job Details: 02/25/2019
WASHER AMANA NTW4605EW0 6e/6463854672/check over very noisy gearcase pump agitator frozen on shaft ordering parts listed; ordrng 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10908289 (agitator) and 1 W10913953 (actuator) and 1 W11255272 (GEARCASE ) and 1 WPW10661045 (drain pump)
Near Wayne, NJ 07470
Stan F
Job Details: 02/25/2019
WALL OVEN KITCHEN AID KODC304EBL00 Found lower oven thermostat bad installed thermostat from truck stock.; used 1 8300802 (thermostat) from stock
Near Monroe Township, NJ 08831
Robert D
Job Details: 02/25/2019
RANGE JENN-AIR JGRP436WP02 Upon arrival cust said she is now getting error code for stuck key and control was not responding to any finger press. Unit needs new control. Replaced re ignition module and fixed FR burner but there is a 2nd module not shown on parts breakdown. Need to order another ignition module fr LF burner. Ordering ignition module and oven control. 2 men on return. Cust also wants me to note in report that she is unhappy with appliance as it continues to have multiple unrelated issues. She will contact whirlpool. ; ordrng 1 WPW10116108 (RE IGNITION MODULE ) and 1 WPW10464535 (CONTROL)
Near Gillette, NJ 07933
Stan F
Job Details: 02/25/2019
DISHWASHER KITCHENAID KUDKO3FTSS2 Found fill valve leaking crack.installed new valve tested ok no leaks.; used 1 W10648041 (VALVE-INLT) from stock
Near Manalapan Township, NJ 07726
Vincent D
Job Details: 02/25/2019
ALPHA WHIRLPOOL WFW94HEAW0 Vd unit needs tub (WPW10409998)stater (W10365754) rotor (W10365755) shocks (WPW10261492) x4 also needs auth for 2 man and ext time labor advised cust that if denied we will contact her for her cost of repair ; ordrng 1 W10365754 (STATER) and 1 W10365755 (ROTOR) and 4 WPW10261492 (SHOCKS )s and 1 WPW10409998 (TUB)
Near Newark, NJ 07108
Arden D.
Job Details: 02/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "AD. Checked unit, found faulty icemaker. Ordering part.; ordrng 1 WPW10300024 (ICEMAKER )"
Near Readington Township, NJ 08889
Stan F
Job Details: 02/25/2019
DBL WALL OVEN JENN-AIR JJW2830DS00 Checking temp on upper and lower oven calibration upper raise it to 15 degree more calibration and lower oven raise to 15 degrees more
Near New York, NY 10012
Adrian R.
Job Details: 02/25/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB02 "2/25/19 9:37: AR rspndd 2/22 FRI, Replaced faulty damper and diffuser. Working as designed"
Near New York, NY 10009
Adrian R.
Job Details: 02/25/2019
REFRIGERATOR KITCHEN AID KURS24SSS01 "2/25/19 9:40: AR rspndd 2/22 FRI, Checked unit and found everything working as designed"
Near Far Hills, NJ 07931
Roberto M.
Job Details: 02/25/2019
WASHER WHIRLPOOL WFW9470WW01 I order part..; ordrng 1 WP8182119 (bellow)
Near North Arlington, NJ 07031
Stoyan S
Job Details: 02/25/2019
MICROWAVE O.T.R. WHIRLPOOL KEMC308KSS0 This morning mw stop heating Ck it need new mag order new parts Need two man on return visit Customer agrees with price change ; ordrng 1 WP4375020 (capactr-mg) and 1 WP4375286 (transformr) and 1 WP4375424 (magnetron) and 1 WPW10687786 (diode)
Near New York, NY 10023
Clem S.
Job Details: 02/25/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 "Found unit dispenser cap out . Reinstalled dispenser rinse aid cap ,test okay"
Near New York, NY 10035
Kenly S
Job Details: 02/25/2019
WASHER WHIRLPOOL WTW5000DW2 check and I found that the drain hose was blocked but the washer did not have any problem
Near Westbury, NY 11590
George T
Job Details: 02/25/2019
REFRIGERATOR KITCHEAID KSC23C8EYY02 Took digital temp readings in both sections.found ok ...installed new icemaker..water pressure found ok..temps between 35 to 38...around 0 in freezer.; used 1 W10251076 (ICEMAKER) from stock
Near New York, NY 10027
Kenly S
Job Details: 02/25/2019
OVEN WHIRLPOOL MGT8775XS00 check and found that the regulator's braker was off
Near Queens, NY 11434
George T
Job Details: 02/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Check found liner in door caved in causing dispenser not to work needs new door; Installed new door sent to customers home... test ok After repair..; Job Cmpltd
Near Queens, NY 11433
George T
Job Details: 02/25/2019
RAN GS 30 CV WHIRLPOOL WFG320M0BW2 "Parts installed. Test ok..burner issue.; used 1 W10515455 (BURNER HEAD), and 1 WPW10515454 (BURNER HEAD) from stock"
Near Queens, NY 11434
George T
Job Details: 02/25/2019
REF T/M 18 CFFF MAYTAG MRT118FFFE01 Apt C304.control and thermister was replaced Already.removed freshfood damper and decreased the openings feeding cold air...also adjusted damper in freezer..so less air gets to fresfood section
Near Queens, NY 11429
George T
Job Details: 02/25/2019
RAN GS 30 SC WHIRLPOOL WFG510S0AS2 Part was installed..bake test ok.alot of crud around burners has tobe cleaned by customer.affecting proper performance.
Near Queens, NY 11363
Kenny G
Job Details: 02/25/2019
KITCHEN WHIRLPOOL WDF760SADB2 Checked found unit motor sump assy is defective. Quoted customer a service and labor fee to order and install new motor. Total was 228.58 customer refused to pay anything stating whirlpool said it would be a 100.00 dollars and we would come and install part. I explained everything to customer. They are calling whirlpool to dispute the charges. ; ordrng 1 WPW10671942 (pump&motor)
Near Queens, NY 11432
George T
Job Details: 02/25/2019
REF BOT/MT 25CF WHIRLPOOL WRF535SWHZ00 Very low pressure even with bypass plug at filter area... customer will address possible faulty saddle valve..inside of wall behind ref.; Job Cmpltd
Near Queens, NY 11412
George T
Job Details: 02/25/2019
WASHER MAYTAG MHW7100DW FOUND PUMP CLOGGED; cleared out clog; retest ok after repair..; Job Cmpltd
Near Queens, NY 11412
George T
Job Details: 02/25/2019
WASHER WHIRLPOOL WFW72HEDW0 Had to clear out pump..collected 228.55 in cash.
Near Brooklyn, NY 11218
Paul D
Job Details: 02/25/2019
RAN GS 30 CV WHIRLPOOL WFG505MOBS3 found oven door coming off unit; Reattached oven door to oven properly; advised cust how to start all 5 burners ; unit ok now; Job Cmpltd
Near Eatontown, NJ
Eric P.
Job Details: 02/25/2019
MICROWAVE JENN-AIR JMC2430DP01 "Ep-wall oven microwave, unable to remove and replace interlock, being rescheduled for Wednesday 2/27/19 with a 2nd man. Parts left with customer; schdld next appmnt for 2/27 WED !"
Near Brooklyn, NY 11219
Peter B.
Job Details: 02/25/2019
DRYER MAYTAG MGD3500FW0 Remove and replace failed parts listed tested functions fine
Near Brooklyn, NY 11228
Paul D
Job Details: 02/25/2019
DISHWASHER KITCHENAID KDTE234GBL0 Found loose wire at harness; repaired wire connection; retested; now unit ok; Job Cmpltd
Near New York, NY 10028
Damian T.
Job Details: 02/25/2019
REFRIG/FREEZER IKEA ISC23CNEXY02 Checked and found unit needs a control board; ordrng 1 W11088499 (ELECTRONIC CONTROL )
Near Brooklyn, NY 11219
Paul D
Job Details: 02/25/2019
WASHER MAYTAG MHW3505FW1 Ran unit found no problem with unit customer explain to me that has a problem with drain in kitchen
Near Brooklyn, NY 11219
Paul D
Job Details: 02/25/2019
DRYER MAYTAG MGD3500FW0 Helped peter with dryer replaced parts need tested ok
Near Chester, NJ 07930
Jason T
Job Details: 02/25/2019
REFRIGERATOR MAYTAG MRT118FZEE00 Made checks” unable to verify problem at this time. Instructed customer...; ordrng 1 876764 (VALVE) and 1 W10507884 (COMPRESSOR ) and 1 W10836706 (EVAPORATOR )
Near Brooklyn, NY 11206
Peter B.
Job Details: 02/25/2019
WASHER WHIRLPOOL WFL98HEBU0 Check and replace rip bellow tested okay
Near Brooklyn, NY 11236
Peter B.
Job Details: 02/25/2019
DRYER WHIRLPOOL WGD4800XQ1 Check over found worn rollers remove and replace part listed tested functions fine ; used 1 349241T ( roller) from stock
Near Queens, NY 11105
Peter B.
Job Details: 02/25/2019
WASHER WHIRLPOOL WTW4816FW2 Check over found failed door lock assembly remove and replace tested functions fine cover by factory concession ; used 1 W10838613 ( LATCH) from stock
Near South Brunswick Township, NJ 08824
Robert D
Job Details: 02/25/2019
KITCHEN KITCHENAID KECC664BSS00 Replaced RF switch. No further issue. Collected $241.37
Near Vernon Township, NJ 07422
Clayton G.
Job Details: 02/25/2019
REFRIGERATOR KITCHENAID KSSP42QMS01 "Unit needs control rework and condenser fan motor 2count on return.W10181323W10802724cAttention parts research. Control Nyla tech line doesn’t have this model. They say put in for parts research.standard labor 061900 ; ordrng 1 W10181323 (motor,fan)"
Near Madison, NJ 07940
Arden D.
Job Details: 02/25/2019
LAUNDRY MAYTAG n/a "AD. Checked unit, found faulty idler pully and rollers. Replaced defective parts. Collected $292.96 via ccd; used 1 W10837240 (BRACKET), and 2 WPW10314173 (ROLLERS) from stock"
Near Toms River, NJ 08757
Matt S.
Job Details: 02/25/2019
DRYER WHIRLPOOL GGQ9800PW3 Needs a new door switch qouted trip 114.95 part 21.83 labor 75 total w/tax 225.81. Paid half 112.90 cc. Owes 112.90 on return. Order WP3406107; ordrng 1 WP3406107 (switch-dor)
Near North Caldwell, NJ 07006
Gerry Q
Job Details: 02/25/2019
OVEN WHIRLPOOL KODE507ESS04 Unit need front glass assy ; ordrng 1 W10774423 (glass-door)
Near Bridgewater, NJ 08807
Roberto M.
Job Details: 02/25/2019
WASHER WHIRLPOOL WTW4816FW2 Reset balance test ok..
Near North Haledon, NJ 07508
Gerry Q
Job Details: 02/25/2019
RAN GS 30 SC WHIRLPOOL WFG515S0EW1 Front burner ignitor adjusted unit tested ok
Near Wayne, NJ 07470
Gerry Q
Job Details: 02/25/2019
DISHWASHER KITCHENAID KDTE304DSS1 Upper rack ;rails l/r hand replaced unit tested ok
Near Wanaque, NJ 07465
Gerry Q
Job Details: 02/25/2019
RANGE JENN AIR JDS9865BDP23 Control and burner holder replaced tested
Near Old Tappan, NJ 07675
Omar S
Job Details: 02/25/2019
WASHER WHIRLPOOL WFW8540FW1 Not responding also not locking need parts...; ordrng 1 CONTROL BOARD and 1 W10903219 (panel-cntl) and 1 WPW10443885 (door lock)
Near Queens, NY 11357
Kenny G
Job Details: 02/25/2019
DRYER WHIRLPOOL WGD4850HW0 Checked and found broken door switch. Will order. ; ordrng 1 WPW10569603 (switch door)
Near Essex Fells, NJ 07021
Elmer A.
Job Details: 02/25/2019
WASHER WHIRLPOOL MGD3500FW0 Repaired idler pulley checked operation OK
Near Parsippany-Troy Hills, NJ 07054
Elmer A.
Job Details: 02/25/2019
WSH FRT/LOAD WHIRLPOOL WFW9500TW02 Installed belt and motor checked operation OK.
Near Lakehurst, NJ 08733
Matt S.
Job Details: 02/25/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Latch installed. Ordering tub assembly, inner door panel and use the hinges on return. Based on previous experience with another model and speaking with techline. Ordering WPW10681506 W10908291; ordrng 1 W10908291 (door-inner) and 1 WPW10681506 (tub-dishwr)"
Near Brooklyn, NY 11223
Paul D
Job Details: 02/25/2019
WASHER MAYTAG MVWX655DW0 Found drive hub and ag worn not covered under 10 year warranty spoke to partner team to verify coverage customer will replace appliance
Near South Brunswick Township, NJ 08824
Brian H.
Job Details: 02/25/2019
KITCHEN KITCHENAID KECC664BSS00 Replaced parts Working ok RD collected balance
Near Bayonne, NJ 07002
Aris S.
Job Details: 02/25/2019
DRYER WHIRLPOOL WGD95HEXW0 Install parts test it is working good ; used 1 279640 (idler pulley) from stock
Near Queens, NY 11357
Kenny G
Job Details: 02/25/2019
DRYER MAYTAG MGD3500FW0 Checked unit. Found nothing wrong working as designed. Customer education.
Near Lambertville, NJ 08530
Jason T
Job Details: 02/25/2019
ICEMAKER JENN-AIR JIM158XYRS0 "Made checks” found defective dispenser, order part..; ordrng 1 W10863947 (WATER DISPENSER )"
Near Ocean Township, NJ 07712
Eric P.
Job Details: 02/25/2019
OVEN WHIRLPOOL WEG745H0FS0 "Ep-installed all parts, tested unit. Functions as designed"
Near Brooklyn, NY 11224
Enerve B.
Job Details: 02/25/2019
Kitchen WHIRLPOOL WDTA50SAHW0 "ordrng w11035297/ control, wpw106353840/ latch and w10899392/ jumoer (by XS)"
Near Middletown, NJ 07738
Eric P.
Job Details: 02/25/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Ep-installed icemaker, unit cycled and filled. Advised discarding first 3 batches of ice."
Near Queens, NY 11385
Darren S.
Job Details: 02/25/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Install parts
Near New York, NY 10065
Damian T.
Job Details: 02/25/2019
WASHER WHIRLPOOL n/a Checked unit and functions and found no issues. Unit tested ok.
Near Washington Township, NJ 07853
Stan F
Job Details: 02/25/2019
MICROWAVE WHIRLPOOL WOC95ECOAS01 Customer replace micro switches cross wires causing fuse to blow installed fuse retire switch tested ok.; used 1 W10138793 (FUSE THERMAL) from stock
Near Norwood, NJ 07648
Gabino P
Job Details: 02/25/2019
DRYER WHIRLPOOL WGD8500DC3 Found code F2E1 F4E1Reset main computer check working is ok
Near Allendale, NJ 07401
Gabino P
Job Details: 02/25/2019
WASHER WHIRLPOOL WTW8500DW1 Check washer check working ok
Near Ramsey, NJ 07446
Gabino P
Job Details: 02/25/2019
WASHER WHIRLPOOL WTW8000BW0 "Replace bearing and basket,pump Check working is ok"
Near South Brunswick Township, NJ 08810
Robert D
Job Details: 02/25/2019
RANGE WHIRLPOOL WEG730H0DS No issue with flame. Flame is blue all the way around however cooktop is coated with grease. FL orifice assm and spreader needs to be replaced. ; ordrng 1 W10552128 (FL ORIFICE ) and 1 W10818230 (KNOB) and 2 WP3368921 (SCREW)s and 1 WPW10256028 (FL FLAME SPREADER)
Near Middletown, NJ 07737
Dennis B
Job Details: 02/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Db found Ff-22 fc- -8. Unit was empty and customer uses more or less for beer and soda tech line advised to raise fc temp and block pantry damper with foil tape Sr #7724231877
Near Aberdeen Township, NJ 07747
Dennis B
Job Details: 02/25/2019
DISHWASHER KITCHENAID KDPE334GPS0 Db installed parts tested unit unit ran to specs
Near Middletown, NJ 07738
Chris H.
Job Details: 02/25/2019
OVEN WHIRLPOOL KEBC208KSS04 "CH - lower oven door not closing fully due to hinge springs becoming worn out. Unit needs new hinge {WP9760577}, hinge {WP9760578}; ordrng 1 WP9760577 (HINGE) and 1 WP9760578 (HINGE)"
Near Brooklyn, NY 11237
Wayne D
Job Details: 02/25/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Food freezing ordered parts; ordrng 1 4388931 (timer,defrost adapt) and 1 819043 (heat-probe) and 1 WPW10530058 (thermostat)"
Near Toms River, NJ 08757
Matt S.
Job Details: 02/25/2019
WASHER MAYTAG MVWB835DW4 It is normal for this dispenser to have water in it at the end of the cycle because it is a siphon drain.
Near Point Pleasant, NJ 08742
Tyler S
Job Details: 02/25/2019
REFRIG/FREEZER MAYTAG MFI2670XEM0 Installed drain tube kit from truck and thawed out frozen freezer drain. Collected in full $255.85 by card.; used 1 W10619951 (grommet) from stock
Near New York, NY 10029
Kenly S
Job Details: 02/25/2019
DRYER WHIRLPOOL MDG5500AWW check and nomencontre nothing defective the complaint was that it did not turn on but when I arrived I put it to work and everything worked well
Near Queens, NY 11432
George T
Job Details: 02/25/2019
OVEN WHIRLPOOL WFG515S0ES1 Replaced weak bake electrode (ignitor).waited for it to reach temp of 350...all ok.; used 1 9758079 (Ignitor) from stock
Near New York, NY 10025
Kenly S
Job Details: 02/25/2019
REFRIG/FREEZER AMANA ARB8057CSL installed parts and is working well
Near Barnegat Township, NJ 08005
Marc C
Job Details: 02/25/2019
DRYER MAYTAG MEDB835DW4 Installed main control board and interface uested unit ok
Near Monroe Township, NJ 08831
Brian H.
Job Details: 02/25/2019
RANGE JENN-AIR JGRP436WP02 Replaced parts
Near Holmdel, NJ 07733
Brian H.
Job Details: 02/25/2019
WASHER WHIRLPOOL WTW7000DW0 Replaced parts Working ok
Near Bloomfield, NJ 07003
Jesse F
Job Details: 02/25/2019
REFRIGERATOR IKEA IX7DDEXDSM02 Evaporator severely frosted. O&i parts. 2 count for defrosting...; ordrng 1 W10854027 (cntrl-elec) and 1 W10854030 (cntrl-elec) and 1 W10865431 (motor-evap)
Near Marlboro Township, NJ 07751
Brian H.
Job Details: 02/25/2019
WALL OVEN WHIRLPOOL KSGB900ESS "Repaired with out parts. Adjusted wires to cooling fan. Ran system diagnostics, no faultsHeated oven to 350 and ran for 20 minutes, no faults or errors.Working ok"
Near Union City, NJ 07087
Felipe T.
Job Details: 02/25/2019
RANGE WHIRLPOOL CGR3742BDW Replaced defective burners
Near Queens, NY 11691
Paul T
Job Details: 02/25/2019
WSH FRT/LOAD WHIRLPOOL WFW92HEFW0 "Apt# 3F. Checked over unit, all test ok at this time, no stored error codes in control. Unit has a automatic detergent dispenser, advised customer that any additional additives like oxi clean or scent booster will overpower unit and cause it to not operate properly. Tested unit and all test ok, pump, motor, high speed spin all test ok."