Near Yonkers, NY 10701
Marc M
Job Details: 01/30/2019
RANGE WHIRLPOOL WFG505M0BW2 Prt installed unit tested & checked ok.
Near Manalapan Township, NJ 07726
Vincent D
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDF560SAFM0 Vd found unit needs motor/sump (WPW10605057) covered labor covered trip 114.95 tax total 122.57 Installed part tested unit ran to specs collected trip 122.57 by cc # ; used 1 WPW10605057 (PUMP & MOTOR) from stock
Near Jackson, NJ 08527
Vincent D
Job Details: 01/30/2019
KITCHEN MAYTAG MDB8959SBS3 Vd found insulation water stained on the left side and cabinet damaged on right side called tech line was advised to replace insulation installed part tested unit ran to specs Sr # 7724044548
Near Freehold, NJ 07728
Vincent D
Job Details: 01/30/2019
M/W OTR KITCHENAID KMHS120ESS2 Vd installed part tested unit ran to specs collected bal of 95.96 by check # 4014
Near New York, NY 10011
Clem S.
Job Details: 01/30/2019
WASHER WHIRLPOOL FFFFFFFFFVVV "Found unit operation normal . Explain to replace valve under sink ,test okay"
Near Freehold, NJ 07728
Vincent D
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDF520PADM Vd found clip from upper rack popped off and held drain pump cleared tested unit ran to specs
Near Queens, NY 11426
Paul T
Job Details: 01/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Checked unit, found evap frosted up, would need thermistor harness and control. Customer is very upset due to this being 4th visit for cooling issues. Advised we can only repair unit. Advised customer to contact extended service for further assistance.; ordrng 1 W10843055 (CONTROL ) and 1 W11033168 (FAN MOTOR KIT) and 1 WPW10389152 (SUPPORT)"
Near New York, NY 10024
Eddy P.
Job Details: 01/30/2019
WASHER WHIRLPOOL LTE5243DQA Replace timer ran test unit is working OK also install the new base with the shocks spring absorbers ran test unit is working fine
Near Westfield, NJ 07090
Felipe T.
Job Details: 01/30/2019
KITCHEN WHIRLPOOL KUDE70FXSS5 Replaced defective control panel
Near Brooklyn, NY 11217
Peter B.
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW9250WW0 "Check over frozen rear tub bearing,need parts listed"
Near New York, NY 10039
Edwin M.
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW4816FW1 Removed leash from agitator unit tested ok. Cust did not have complete money available. Accepted 100 cash
Near Roxbury Township, NJ 07836
Ken K
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit has a bulge on the right side RC door in the upper right corner ; ordrng 1 W11223753 (NAMEPLATE) and 1 W11307249 (RIGHTS SIDE RC DOOR)
Near Yonkers, NY 10710
Edwin M.
Job Details: 01/30/2019
DRYER AMANA NED4655EW1 Replaced parts unit tested ok
Near Bronx, NY 10469
Edwin M.
Job Details: 01/30/2019
RANGE - ELECTRIC WHIRLPOOL WFG505MOBS3 Replaced parts tested ok
Near Queens, NY 11368
Paul T
Job Details: 01/30/2019
REFRIGERATOR MAYTAG MRT118FFFM04 Installed parts on unit. Both evap and condenser fan running good. Got frost on evap and starting cooling. All test ok at this time. Did advise customer that it was very hot in kitchen which could compressor to overheat and just to be aware. All test ok at this time.
Near New York, NY 10029
Kenly S
Job Details: 01/30/2019
DISHWASHER MAYTAG MDB8959SFZ4 adjust the door
Near New York, NY 10025
Eddy P.
Job Details: 01/30/2019
WASHER MAYTAG MVWC555DW1 Need to reorder latch. Came broken all other parts were installed ; ordrng 1 W11307244 (LATCH)
Near New York, NY 10023
Clem S.
Job Details: 01/30/2019
RANGE WHIRLPOOL MGR5770DW Replaced defective bake ignitor.test ok; used 1 12400035 (igniter) from stock
Near Brooklyn, NY 11216
Peter B.
Job Details: 01/30/2019
LAUNDRY WHIRLPOOL WFW75HEFW0 "Check over does not drain well clear pump tested functions fine ,plus correct loose panel control connector"
Near Bronx, NY 10463
Marc M
Job Details: 01/30/2019
DISHWASHER - BUI KITCHEN AID KUDE48FXWH5 Unit tested & checked unit leaking at motor . Order prt Cx rescheduled 25.00 deductible collected cx will get a call for app.; ordrng 1 WPW10455261
Near Bernards, NJ 07920
Roberto M.
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW8000DW0 I order parts ...; ordrng 1 W10752283 (washplate) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)
Near Bronx, NY 10469
Marc M
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Parts installed unit tested & checked ok.
Near Hasbrouck Heights, NJ 07604
Gerry Q
Job Details: 01/30/2019
M/W OTR JENN-AIR JMV9196CS1 Door switches replaced tested ok
Near Queens, NY 11419
Paul T
Job Details: 01/30/2019
REF S/S 21 CF WHIRLPOOL n/a "Customer stated that food was freezing in ff section. Found fridge on highest, coldest setting. Adjusted temp and all test ok. Advised proper use and care."
Near Tobyhanna, PA 18466
Jose R
Job Details: 01/30/2019
WASHER MAYTAG MVWC416FW0 "Wash plate,agitator broken and screw missing; ordrng 1 W10772621 (screw) and 1 W10836692 (agitator) and 1 W10846191 (washplate)"
Near Brooklyn, NY 11208
Peter B.
Job Details: 01/30/2019
WASHER AMANA NTW4516FW2 Apartment 3D check found washing out sequence recalibrate tested functions fine
Near Queens, NY 11375
Mike D
Job Details: 01/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced defective parts unit checked ok
Near Queens, NY 11436
Mike D
Job Details: 01/30/2019
WASHER MAYTAG MVWB765FC1 Check found unit drainage no go. cleared clog at pump retested; unit ok now; Job Cmpltd
Near Park Ridge, NJ 07656
Wayne D
Job Details: 01/30/2019
REFRIDGERATOR JENNAIR JFX2897DRP02 Sr#7724043700 replace user interface; ordrng 1 W10848783 (cntrl-elec)
Near Queens, NY 11420
Mike D
Job Details: 01/30/2019
REF BOT/MT 21CF KITCHEN-AID KBFS22EWMS7 Replaced defective compressor recharged unit checked ok
Near Mount Pocono, PA 18344
Jose R
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW92HEFC0 "Tested and found no codes to sustain complain,ran a rinse and cycle found unit spinning at high speed.checked pressure ok..need to replace motor/machine control electric.; ordrng 1 W11201293 (CONTROL ELEC)"
Near Pearl River, NY 10965
Wayne D
Job Details: 01/30/2019
REFRIG/FREEZER WHIRLPOOL WRX988SIBM01 Not defrosting needs wire harness; ordrng 1 W10837236 (harns-wire)
Near Queens, NY 11421
Paul T
Job Details: 01/30/2019
WALL OVEN WHIRLPOOL WGG555S0BS01 "Installed parts on unit, all test and check ok"
Near Queens, NY 11414
Paul T
Job Details: 01/30/2019
RAN GS 30 SC WHIRLPOOL WFG515S0EW1 Spoke with mike at techline. Documented that unit is outside with humidity and cold temps which caused issues with unit and will cause future issues. Sr#7724043307
Near Jersey City, NJ 07302
Omar S
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW7590FW0 No water detected turn on water valve test ok..
Near Ringwood, NJ 07456
Wayne D
Job Details: 01/30/2019
REFRIG/FREEZER WHIRLPOOL GS5VHAXWY00 "Needs relay, ordered part; ordrng 1 WPW10189190 (start-dev)"
Near Chatham, NJ 07928
Jason T
Job Details: 01/30/2019
REFRIG/FREEZER KITCHENAID KSSO48FMX00 "Replaced defective main board kit, tested ok..."
Near Bergenfield, NJ 07621
Stoyan S
Job Details: 01/30/2019
DISHWASHER IKEA IUD8555DX3 Clogged hose under counter Clean it test it all op ok
Near Ridgewood, NJ 07450
Wayne D
Job Details: 01/30/2019
REFRIG/FREEZER WHIRLPOOL KFCS22EVMS8 Needs new ice maker; ordrng 1 W10889233 (icemaker)
Near Carteret, NJ 07008
Jason T
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL KBLS19KTSS3 "Replaced defective defrost thermostat, tested ok..."
Near Queens, NY 11385
Mike D
Job Details: 01/30/2019
WASHER MAYTAG MHW5630HW0 Check found shipping bolts not remove advise cust to remove. Unit chk ok
Near New York, NY 10032
Edwin M.
Job Details: 01/30/2019
REF BOT/MT 21CF JENN-AIR n/a Replaced ice maker tested ok; used 1 4317943 (icemaker assy) from stock
Near Mountainside, NJ 07092
Karl G
Job Details: 01/30/2019
REFRIG/FREEZER WHIRLPOOL WRX735SDBM04 Kg 1/29 installed led light module. Lights turns on properly. Unit operating as designed
Near Chatham Township, NJ 07928
Karl G
Job Details: 01/30/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Kg 1/29 checked unit found filter light not resetting when buttons are pressed as illustrated in owners manual. Buttons did not respond properly. Removed console fastened all wire connectors to display UI. Reset filter light through options setting and advised customer to reset display through options. Operating properly
Near Brooklyn, NY 11219
Paul D
Job Details: 01/30/2019
REFRIG/FREEZER WHIRLPOOL KFIS29PBMS00 Spoke to tech line sr7724045572 needs a complete left ref door ass ; ordrng 1 LW10341416 (dor-fip ss) and 1 W10878993 (cntrl-elec)
Near New Providence, NJ 07974
Karl G
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW5000DW2 "Kg 1/29 checked washer through multiple cycles, repaired loose connection to water valve. . No other leaks detected from washer. Only leaks detected was from over flowing sink connected to same drain as washer. Water backs up into sink and slowly goes down if unit drains again with water still in there it might possibly overflow. Advised customer about off balance load also that might cause water to over spill during fill"
Near East Orange, NJ 07018
Arden D.
Job Details: 01/30/2019
M/W OTR WHIRLPOOL UMV1160CW6 "AD. Checked unit, found burnt transformer, magnatron, diode, capacitor and harness. Spoke to Safety (772402753). Unit will be replaced."
Near Wall Township, NJ 07719
Chris H.
Job Details: 01/30/2019
WASHER MAYTAG MVWB835DW4 "CH - no visible leaks from hoses, pump, or tub. Unit has stored f0e3 error code - overload. Ran unit through diagnostic cycle - when hot eater valve is opened, water came out of dispenser at high pressure, overflowing dispenser drawer and spraying off to the side along top of tub ring. Attempted to partially close shut off valve at wall, to no effect. Advised customer that if problem continues, to contact a licensed plumber and take pictures of leak to document. No other functional issues found at this time"
Near Jersey City, NJ 07302
Omar S
Job Details: 01/30/2019
WASHER MAYTAG MVWX655DW1 Installed control board test ok..
Near New York, NY 10034
Eddy P.
Job Details: 01/30/2019
WSH FRT/LOAD WHIRLPOOL WFW92HEFW0 Replace board ran test some cycles are working better now customers happy unit is working fine
Near New York, NY 10025
Edwin M.
Job Details: 01/30/2019
REFRIGERATOR JENN-AIR JFC2089HTW Unit has failed control cannot properly test unit; ordrng 1 WPW10207861 (cntrl-elec)
Near Staten Island, NY 10303
Aris S.
Job Details: 01/30/2019
D/WASHER UNDCTR WHIRLPOOL WDTA50SAHV0 "Fixed a loose connection by the control board, run it on service diagnostic, is working normal"
Near Staten Island, NY 10303
Aris S.
Job Details: 01/30/2019
RANGE MAYTAG MGR5755QDS "Unit need many parts because the burners cap are rusted, need the main top, all burner, all the tubing, all the screws, for burner, customer will callback if he want to fixed"
Near Rockaway, NJ 07866
Ken K
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM04 "Replaced defective damper control, due to making noise and main control due to warm temp in RC"
Near North Bergen, NJ 07047
Aris S.
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Fixed a loose connection by light, test it is working good"
Near Fair Haven, NJ 07704
Eric P.
Job Details: 01/30/2019
OVEN KITCHENAID KDRS467VSS05 "Ep-unit has slow heating in bake, lights also flash on and off while running. You can hear the relays clicking continuously. unit also has a weld/laser burn on glass cut-out, covered under 30-day cosmetic.Ordering (1) W10852104 cntrl-elec,(1) W10852683 nameplate, (1) WPW10225960 panel-door; ordrng 1 W10852104 (CNTRL-ELEC) and 1 W10852683 (NAMEPLATE) and 1 WPW10225960 (PANEL-DOOR)"
Near Hoboken, NJ 07030
Aris S.
Job Details: 01/30/2019
DRYER WHIRLPOOL WGD92HEFW1 "Run unit on service diagnostic, error e3-f4, restricted air flow, customer need to check the vent"
Near Ocean Township, NJ 07755
Eric P.
Job Details: 01/30/2019
LAUNDRY MAYTAG MVWB765FW2 "Ep-unit has F3E2(inlet water temp),F8E1(long fill) error codes-cleared. Tested valves in diagnostics-trickle, manually tested valves-no/trickle of water, ohmed well out of range 926-1016 across the valves, temp thermistor is also out of range. Ordering (1) W11165546 valve; ordrng 1 W11165546 (VALVE)"
Near Aberdeen Township, NJ 07747
Dennis B
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW8500DW5 Db took of both hot and cold lines off no water coming in to unit cust to contact her plumber
Near Plainsboro Township, NJ 08536
Robert D
Job Details: 01/30/2019
MICROWAVE KITCHENAID KEMC308KSS0 "Unit has faulty mag and transformer. Quoted cust $825.28 ($235.00 transformer, $285.00 mag, $165.00 lab, $89.00 2nd man) cust declined repairs at this time due to cost and age of unit. Parts needed are WP4375424 and WP4375286."
Near Queens, NY 11373
Darren S.
Job Details: 01/30/2019
DRYER WHIRLPOOL MGDC465HW0 Found belt came off drum and idler pulley .. secure belt .. ran cycle .. machine ok
Near Staten Island, NY 10312
Aris S.
Job Details: 01/30/2019
OVEN WHIRLPOOL KEBS208SSS00 Need parts; ordrng 1 W10877014 (GASKETS) and 1 WP4448933 (RETAINER )
Near Piscataway Township, NJ 08854
Mike G.
Job Details: 01/30/2019
M/W OTR WHIRLPOOL WMH31017AS0 Transformer smells like it’s burning. Needs new transfomer. Gave cust est.
Near Haledon, NJ 07508
Sam C
Job Details: 01/30/2019
REF BOT/MT 22CF KITCHEN-AID n/a Unit with sealed system leaks need to be flushed on return advised customer unit need to be off the platform to perform work; ordrng 1 4387444 (evap repar) and 1 W10507884 (compressor) and 1 WPW10317013 (evaporator)
Near Rutherford, NJ 07070
Arden D.
Job Details: 01/30/2019
DRYER MAYTAG MGDC300BW1 "AD. Checked unit, found faulty thermal fuse. Replaced defective fuse. Unit tested ok.; used 1 WP3392519 (FUSE) from stock"
Near West Windsor Township, NJ 08550
Trevor B
Job Details: 01/30/2019
TRIO CD WHIRLPOOL WRF540CWHZ01 TB- Unit needs replacement Freezer door (cosmetic damage). ; ordrng 1 W11301143 (FREEZER DOOR )
Near New Milford, NJ 07646
Eric S.
Job Details: 01/30/2019
KITCHEN WHIRLPOOL WDF540PADW3 Tested unit it is working as designed no noise
Near Staten Island, NY 10302
Aris S.
Job Details: 01/30/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Clean up the drain line, & ajusted the freezer door, test it is ok"
Near Tenafly, NJ 07670
Eric S.
Job Details: 01/30/2019
WASHER MAYTAG MVWC416FW0 Tested unit no leak found
Near Maywood, NJ 07607
Stoyan S
Job Details: 01/30/2019
RANGE JENN-AIR JGRP430WP02 Software problem Order new UI; ordrng 1 W10464535 (cntrl-elec)
Near Woodbridge Township, NJ 07001
Karl G
Job Details: 01/30/2019
WASHER MAYTAG MVWX655DW1 Kg 1/29 checked washer found control not advancing into wash cycle. Unit stays on sensing. Reset control through diagnostic calibration setting. Test washer through cycle. All components tested properly. Operating as designed
Near Passaic, NJ 07055
Efrain R.
Job Details: 01/30/2019
DRYER WHIRLPOOL WGD75HEFWO At this time unit us working ok
Near New York, NY 10028
Clem S.
Job Details: 01/30/2019
WASHER WHIRLPOOL LSG7806AAE Found loose damper trapped under pump pulley ; ordrng 1 203956 (damper kit)
Near Staten Island, NY 10309
Aris S.
Job Details: 01/30/2019
OVEN WHIRLPOOL KGBS276XWH0 "Found a bad igniter, install 2 , 2 oven, test it is ok; used 2 W10918546 (IGNTR OVEN) from stock"
Near Bronx, NY 10469
Vlad C.
Job Details: 01/30/2019
WASHER MAYTAG MVWC200XW1 "Needs parts...; ordrng 1 W10393483 (CONTROL UNIT ASSEMBLY, MACHINE & MOTOR) and 1 W10780048 (SUSPENSION)"
Near Bronx, NY 10462
Vlad C.
Job Details: 01/30/2019
RANGE AMANA AGR6303MFS0 Alt. (718)681-9369. Office was called. Stated that knobs are not cover. Unit is working fine.
Near Bronx, NY 10472
Vlad C.
Job Details: 01/30/2019
WASHER AMANA NTW4516FW3 Reseted main control board. Inspected for proper function. Working fine now. Tech explained and customer was ref. to manual for proper installation and how to use it correctly.
Near Kearny, NJ 07032
Felipe T.
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 "Unit needs sump motor replaced, customer declined estimate"
Near New York, NY 10019
Clem S.
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW3090GW "Found sock trapped between tub and pump. Remove sock trapped in hose ,test okay"
Near Staten Island, NY 10312
Aris S.
Job Details: 01/30/2019
M/W OTR WHIRLPOOL WML55011HS-2 "I call tech line spoke jk sr 7724043569, I call up safety teen, they will call the customer"
Near Yonkers, NY 10701
Edwin M.
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW72HEDW0 Unit tested ok passed diagnostics collected 125 cash
Near Brooklyn, NY 11204
Paul D
Job Details: 01/30/2019
REFRIG/FREEZER WHIRLPOOL WRT519SZDM02 Not getting complete frost pattern on evap ice build up right top side chunk of ice need seal system repair tech only ; ordrng 1 W11092625 (compressor)
Near Secaucus, NJ 07094
Omar S
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW7590FW0 "No error code save pass diagnostics test,instruct to Jose,to not wash rugs and to not over load washer..."
Near Township of Washington, NJ 07676
Tim S
Job Details: 01/30/2019
RANGE JENN-AIR JES9750BAS Removed paper from blower reconnected Hose from oven to blower
Near Summit, NJ 07901
Felipe T.
Job Details: 01/30/2019
DISHWASHER KITCHENAID KDTE254ESS2 Replaced defective right upper rack adjuster ; used 1 WPW10546503 (ADJUSTER) from stock
Near Queens, NY 11417
Mike D
Job Details: 01/30/2019
WASHER MAYTAG MVWC415EW2 Check found no problem with unit at this time operating as design.
Near Summit, NJ 07901
Felipe T.
Job Details: 01/30/2019
DISHWASHER JENN-AIR JDTSS244GP0 Ran calibration cycle and cleared error code. Advised customer to run hot water prior to starting the dishwasher
Near Wayne, NJ 07470
Stoyan S
Job Details: 01/30/2019
MICROWAVE KITCHENAID KHMC107EBL2 Ck unit was unplugged Plugged in test it all op ok
Near Upper Saddle River, NJ 07458
Stoyan S
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDF110PABW4 Ck unit need new cntrl board amd heating element Customer will make decision later ; ordrng 1 W10518394 (heater) and 1 W11039983 (cntrl-elec)
Near Englewood, NJ 07631
Eric S.
Job Details: 01/30/2019
72" BM WHIRLPOOL KRFC302ESS00 Found clogged drain using rental truck no access to truck stock. Need parts; ordrng 1 W10619951 (DRAIN TUBE )
Near Toms River, NJ 08753
Marc C
Job Details: 01/30/2019
DRYER MAYTAG MEDB765FW0 Customer education tested and found customer is not holding start button long enough I showed customer how to hold down button so dryer starts unit working as designed no parts needed
Near Wyckoff, NJ 07481
Wayne D
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRS965CIAM00 "Sr#7724049083 replace user interface, order parts; ordrng 1 W10500004 (hinge-door) and 1 WPW10257203 (cam-door) and 1 WPW10476314 (cntrl-elec)"
Near Barnegat Township, NJ 08005
Marc C
Job Details: 01/30/2019
WASHER MAYTAG n/a Tested and found back legs on washer uneven causing out of balance adjusted rear feet tested unit full cycle spun out OK
Near Harrison, NY 10528
Darren S.
Job Details: 01/30/2019
WASHER MAYTAG MVWX655DW1 Error codes F7e5 ...f8e1 ... ran diagnostics.. calibrate unit.. customer instruct on fill hoses ..
Near East Orange, NJ 07018
Roberto C
Job Details: 01/30/2019
LAUNDRY WHIRLPOOL WTW5000DW2 Reset control tested OK
Near Queens, NY 11414
Paul T
Job Details: 01/30/2019
WASHER WHIRLPOOL MVWX655DW1 "Checked unit, unit is hooked up to a different rubber hose that does not come with unit, hose runs along floor and than up through the wall. This is causing water to back-flow into unit and also could cause water to syphon out. Unit will not operate because water goes back into machine and never completely drains causing no spin, unit js operating as designed and test ok but will not work the way it is hooked up. Photos uploaded to file."
Near Bronx, NY 10470
Darren S.
Job Details: 01/30/2019
KITCHEN WHIRLPOOL WDT730PAHZ0 Error code f7e1 ... ran diagnostics ... no heat .. found open heater .. customer will call back if repairing..
Near Wayne, NJ 07470
Efrain R.
Job Details: 01/30/2019
WASHER MAYTAG MHW3505FWO Replace drain pump ok
Near Summit, NJ 07901
Moses D
Job Details: 01/30/2019
RANGE KITCHENAID KSGG700ESS1 Replaced scoop trim. Tested ok
Near Point Pleasant Beach, NJ 08742
Chris H.
Job Details: 01/28/2019
WASHER MAYTAG MVWC416FW1 "CH - found unit with broken agitator barrel - would require new agitator {W10836692} to repair. Unit is being used in an assisted living facility. Called trade partners to report - sr# 7724016055. Per trade partners, unit being used in commercial facility voids warranty unless customer can provide a 5013c form proving that facility is being operated as a non-profit. Left message with a worker for the owner, called owner and left voice mail explaining this. If facility is for profit, customer would be responsible for cost of repair."