Local Reviews

Dan Marc Appliance Rated 4.7 out of 5 stars based on 3987 customer reviews

Map of Morristown, NJ

Terrific




Review of Dan Marc Appliance


Map of Asbury Park, NJ

Disappointed




Review of Dan Marc Appliance

The first repairman Chris was great. He realized my washer likely needed replacement but wanted to do further tests which required the unit to be pulled away from wall ( required disconnects). I drove 180 miles RT to my summer home and I had 2nd visit from (2) repairman who did NOT pull unit away as planned. They essentially spent time talking and hanging out and went to van and came back and said this is "normal" noise. I was beyond upset . Now, I have to call Maytag again and ask for another visit - hoping its Chris - someone who took the time and wanted to properly diagnose the issues.


Map of Boonton, NJ

Good service, part order time ok




Review of Dan Marc Appliance


Map of Woodbridge Township, NJ

Review of service




Review of Dan Marc Appliance

It just took 4 visits with other techs over months but Jesse seems to have resolved the issue.


Map of Wanaque, NJ

Dishwasher




Review of Dan Marc Appliance


Map of Pearl River, NY

Tim




Review of Dan Marc Appliance


Map of Boonton, NJ

Beth




Review of Dan Marc Appliance

great service


Map of Ocean Township, NJ

Just great service!




Review of Dan Marc Appliance

Communication, booking, timeliness and repairs were awesome!


Map of North Arlington, NJ

Great service




Review of Dan Marc Appliance

Arrived on time The service tech was first good and very informative about the problem.


Map of Wyckoff, NJ

Great service




Review of Dan Marc Appliance


Washing machine noise




Review of Dan Marc Appliance

Problem not resolved


Great service




Review of Dan Marc Appliance

Great. Kept me informed about arrival time. And arrived on time. Pleasant to deal with.


Laura




Review of Dan Marc Appliance


Great service. Very competent repair person.




Review of Dan Marc Appliance

Could not have been better!


Great service and knowledgeable




Review of Dan Marc Appliance


Great service




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Anthony




Review of Dan Marc Appliance

Our technician was very experienced, accommodating, friendly and answered all our questions.


great!!




Review of Dan Marc Appliance

Service was great, communication from the company was top notch. Service tech was respectful, quick and on time.


Great Service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Stan is very knowledgeable and pleasant


Knowledge and experience; great experience!




Review of Dan Marc Appliance

On time service with follow-up. Our gentlemen was so knowledgeable and experienced that it took him only a short time to understand our description of the problem. Within a short period of time he had everything done, neatly, under control and we are thrilled with his service!


Lavette




Review of Dan Marc Appliance

The issue was not at all resolved. Now I need to wait for another service appointment


He was great




Review of Dan Marc Appliance


Reset Computer




Review of Dan Marc Appliance

All now A OK


great response time and very flexible




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

But, some of the tech info should be included in the machine manual


Maytag Dryer Service




Review of Dan Marc Appliance

Very professional and courteous. Explained what could be the issue and able to fix problem. Great service


Adam




Review of Dan Marc Appliance

Great service


Great tech!




Review of Dan Marc Appliance

He listens to the customer and I’m confident in his evaluation of this issue.


Very satisfied




Review of Dan Marc Appliance

Service person was professional and fixed dryer and addressed heating issues.


Teresa




Review of Dan Marc Appliance

Stan was very professional, on time and knew exactly what needed to be done to fix the problem we had with our range. We were impressed and very satisfied. Stan was also very neat and efficient.


Great service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Got the job done quick.


Great service , professional




Review of Dan Marc Appliance

Very professional. Fixed my appliance and offered valuable information on other appliance.


Lisa




Review of Dan Marc Appliance

Efrain was very friendly and knowledgeable. He answered all of my questions


Great service




Review of Dan Marc Appliance


KR




Review of Dan Marc Appliance

Great Service. On-time. Quickly and efficiently diagnosed and repaired the problem.


Great service




Review of Dan Marc Appliance

Very helpful technician, explained everything thoroughly!


Great service




Review of Dan Marc Appliance

Service personnel showed up on time and was very good.


Great service




Review of Dan Marc Appliance


Arrived on time-




Review of Dan Marc Appliance

Fine


All appliances now work




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Good service




Review of Dan Marc Appliance


Gitti




Review of Dan Marc Appliance


Get it fixed without issue.




Review of Dan Marc Appliance


Horrible service




Review of Dan Marc Appliance

Never want them in my home again


Terrible service




Review of Dan Marc Appliance

Technician came 3 times and did not fix my amana dishwasher it does not dry my dishes I am disappointed


Response from Dan Marc Appliance:

We're sorry you feel you weren't given the service you desired. Your first visit was to secure a defect in the way your dishwasher was installed. The last two were to instruct you on how the dishwasher is meant to function. The newer dishwashers do not have heaters in them, as the older designs did, to "dry" the dishes. We verified that the product is operating as it was designed. We can't make it do anymore than it is designed to do. We would refer you to the user and care guide and/or reach out to the mfg, should you feel the dishwasher is not functioning to your expectations. But ask that you attempt to follow the suggestions offered by the tech, as they should make your experience a better one


Virginia




Review of Dan Marc Appliance

Mark knew exactly what the problem was. He was efficient and very apologetic when the parts were wrong the first time. It wasn’t his fault that he was sent to the job with the wrong part. The problem for me was that I had to wait another week for the right part.


Great Service!




Review of Dan Marc Appliance


Both




Review of Dan Marc Appliance


Very Professional




Review of Dan Marc Appliance

Damian is very professional. He arrives on time and explains what the problem might be and does not leave until he has an answer.


Marilyn




Review of Dan Marc Appliance


.




Review of Dan Marc Appliance


Excellent service




Review of Dan Marc Appliance


good service and technician




Review of Dan Marc Appliance

automated phone service good be better


Excellent repair job.




Review of Dan Marc Appliance

Eddy was extremely knowledgeable, and did an outstanding job diagnosing the problems at the first visit, and fixing them on the second.


Superb service -Wayne L was very good in solving our problem.




Review of Dan Marc Appliance


Home maintenance




Review of Dan Marc Appliance

It was a pleasure having Dan come fix my dishwasher. He has come quite a few times and a always professional and gets the job done.


Got it done




Review of Dan Marc Appliance


Great Service




Review of Dan Marc Appliance


Great




Review of Dan Marc Appliance

Very good and excellent and fast service thanks


Felipe T




Review of Dan Marc Appliance

Professional


Good




Review of Dan Marc Appliance


Poor service




Review of Dan Marc Appliance

Very bad. I have a problem with built in microwave oven. The technician removed it from tower but never put it back as it supposed to be. I have to pay somebody to put it back properly


Response from Dan Marc Appliance:

The tech explained to you, prior to beginning any work on your microwave, that there was an issue with the installation of the product and it needed to be addressed. You should have held the person who you paid to install it responsible for whatever costs you incurred. your warranty covers defects and/or failures of the product. It is not meant to cover incorrect installs, although he did take the time to point it out ahead of time.


Great service




Review of Dan Marc Appliance

Problem solved in a timely fashion. Explained what was causing the problem, how it was fixed and how to prefect future problems.


Very satisfied.




Review of Dan Marc Appliance


Great Service




Review of Dan Marc Appliance

Louis was very nice took care of the washer machine drum problem there is no more noise during the spinning cycle and made sure that it was working properly before he left.Thank You!


Great service fix the problem and was very knowledgeable




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Very competent and pleasant


Service Call




Review of Dan Marc Appliance

Service man was excellent. Service was covered by Lowes protection plan did not pay.


Serviceman was very helpful




Review of Dan Marc Appliance

Although the appliance didn’t last as long as it should have, I was very satisfied with our serviceman Tyler


Refrigerator repair




Review of Dan Marc Appliance

Jerel was very nice and informative. However, the floor was seriously damaged by him pulling the refrigerator out without floor protection after I asked him not to scratch the floor. It is now scratched and indented. The next day, we had the same problem with the refrigerator.


Good service, but Whirlpool should have told me that gasket could have been fixed by hand




Review of Dan Marc Appliance

Not overjoyed with Whirlpool.


Your company ripped off my parents. The refrigerator simply needed to be reset and the technician manipulated my parents into changing the control pan




Review of Dan Marc Appliance


Response from Dan Marc Appliance:

We're sorry you feel as though you were "ripped off". However, the control board that was replaced, which is called a "jazz board", is not a reset-able component. If it is malfunctioning, the only option is to replaced it. We are not in business to take advantage of anyone and our techs are trained to do their job with the upmost integrity


Ross




Review of Dan Marc Appliance


Service




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Excellent




Review of Dan Marc Appliance


Jesnine




Review of Dan Marc Appliance

Great service


Great service




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review




Review of Dan Marc Appliance


great service, nice personality very helpful




Review of Dan Marc Appliance


Good experience




Review of Dan Marc Appliance


Greate Service




Review of Dan Marc Appliance


Nancy




Review of Dan Marc Appliance

Technician was very knowledgeable and quick to diagnose problem. Friendly, polite and professional. Not at all a reflection of technician at but I cannot believe there is no inventory on the trick. My problem was not an uncommon one replacement part about 5x5box so not sure why I had to take TWO days off to have unit fixed. Clearly not customer friendly


Good, Friendly Service




Review of Dan Marc Appliance

Keyel, with a little help from Whirlpool tech support, was able to solve the problem. He was very pleasant and showed a real interest in solving the problem. Diane, who works in the office, made a real effort to schedule an appointment for the next day.


Great service




Review of Dan Marc Appliance

The repair guy was very nice and did a great job.


Great Service




Review of Dan Marc Appliance


Great




Review of Dan Marc Appliance

Great understanding of his work.


Prompt and knowledgeable service




Review of Dan Marc Appliance


Great Service, easy to work with




Review of Dan Marc Appliance

Everyone they send here is great. Knowledgeable, very nice and quick !


Much Appreciated!!!




Review of Dan Marc Appliance

Our tech Keyel was off the charts. His professionalism, hard work, and punctuality truly are appreciated. Thank you for helping fix our Whirlpool!


Attention to detail




Review of Dan Marc Appliance

Moses brought the correct parts to repair my JennAir gas range. Failed control panel plus the issue of slow heating oven. Very competent.


Pricey




Review of Dan Marc Appliance

The service fee of $122.00 was never mentioned to me until after the service was complete. The service person spent all of 20 minutes diagnosing my dishwasher issue (which wasn't an actual issue). Mind you, no actual labor was performed. I also had no idea who was coming to my home until I received the call stating that he was 20 minutes from my location. Also, please inform the service company that he or she should identify themselves when entering someone's home as I had to specifically request this information. I will not be using this service again.


Response from Dan Marc Appliance:

You placed a request for for through the mfg. We are the service provider for WP. Their call center agents are trained to let the consumer know the company that is coming to your home, the cost for that service and the date we will be coming there. Our company then contacts you via the number provided by them, the afternoon prior to the appointment, to give you the time wi dow our tech is expected to arrive. We then contact you when we are approximately 30.minutes from arrival, as a courtesy. We will ask Whirlpool to pull the recordings, so as to know if they've done what's expected, by informing the consumer who, when and what the costs are, so, in the event their rep did not follow through, they can use it as a training example, for their staff. We're sorry you feel as though you were not given this information, but we pay for that service through them, and do give the follow up reminder call, announcing our company and intentions, so I'm not sure if that information was related to you, from whomever received that call from the number provided


Great service




Review of Dan Marc Appliance

Quick and precise


Kathy




Review of Dan Marc Appliance

Great service


Great




Review of Dan Marc Appliance

Very happy


Customer Service Means Highest Level of Care




Review of Dan Marc Appliance

Very Professional Service under some tough circumstances at home.


Great service




Review of Dan Marc Appliance

Great service


Ok




Review of Dan Marc Appliance

I didnt feel i had to pay $128 for a diagnostic, before i was able to take the matter to Maytag. The co agreed that a transmission shouldn't break after 1.5 years. Maytag will pay for the fixing, however, i lost out of pocket $128 because Dan Marc did not have the curtesy to wait for me to contact Maytag. Very upsetting.


Great Service




Review of Dan Marc Appliance


Great




Review of Dan Marc Appliance

We have no complaints about Clayton he did a very good job thank you very much


Excellent service technician




Review of Dan Marc Appliance

Technician was very helpful and professional


Great service




Review of Dan Marc Appliance


Great Serviceman!!




Review of Dan Marc Appliance


My service was excellent!!!




Review of Dan Marc Appliance

I really would have loved to have my oven for Christmas but they didn’t come out until Thursday.


Good Service




Review of Dan Marc Appliance


Excellent and highly professional




Review of Dan Marc Appliance

I was very impressed


McD’s




Review of Dan Marc Appliance


Very professional and personable




Review of Dan Marc Appliance

Excellent tradesman


Dishwasher fix




Review of Dan Marc Appliance


John




Review of Dan Marc Appliance


Awesome service




Review of Dan Marc Appliance

Mike showed up a few minutes early and quickly assessed the situation with our dryer. Luckily it wasn’t a major issue so he was in and out in less than 30 minutes and the dryer works beautifully.


Excellent!




Review of Dan Marc Appliance

The tech was great! Checked everything out. Gave us his expert opinion. Was polite and friendly


Great Service!




Review of Dan Marc Appliance

Great service and very knowledgeable took the time and effort to explain to me what the problem was with my dryer .


Excellent service




Review of Dan Marc Appliance

Quick & efficient


Great




Review of Dan Marc Appliance


Fridge repaire




Review of Dan Marc Appliance

I was not satisfied , after they start working on the fridge , the worker realizes that they do not service fridgedaire then he left , now I am waiting for another company . They should have known that .


Response from Dan Marc Appliance:

We're sorry for the time wasted. But we are a Whirlpool Factory service company only. The dispatch came in to our system from your contract company through Whirlpools system, which is why this occurred. The error was by your contract administrator, routing it to the wrong mfg. It was, unfortunately a waste of both of our time, as we don't get paid for the mistake made and you are having to wait longer to get your appliance repaired


Dryer Fix




Review of Dan Marc Appliance

Impressive.


Bill




Review of Dan Marc Appliance

The tech was very pleasant and knowledgeable. Didn’t leave a mess and would recommend him.


great service




Review of Dan Marc Appliance

Very good communication-excellent service


Great service - highly recommend




Review of Dan Marc Appliance


Jason was great




Review of Dan Marc Appliance

Jason was our service provider. He assessed the repairs and expedited the order for the parts. He returned with the parts quickly and completed our repair! He is very knowledgeable and professional.


Great Service




Review of Dan Marc Appliance

It was a pure pleasure, the service man was so efficient and explained everything he was doing.


Great




Review of Dan Marc Appliance

Jose R. Resolved the problem with the washer. Good job, Thanks Dan Mark Appliance


Great




Review of Dan Marc Appliance

Excellent service polite, courteous, found the problem right away


replace a broken part




Review of Dan Marc Appliance

veriy satisfied


J




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Friendly & very informative


Frank McMahon




Review of Dan Marc Appliance

My technician was very friendly, and I felt immediately comfortable with him. He did a great job and I would highly recommend this company.


Excellent service




Review of Dan Marc Appliance

Trevor was knowledgeable, efficient and helpful. He explained the process and gave clear instructions. I highly recommend Dan Marc.


Barbara




Review of Dan Marc Appliance

Absolutely the best service technician; was quite knowledgeable, in providing service for my convection oven, & answers.


Good Service




Review of Dan Marc Appliance

Felipe T. was a true professional. Took care of the problem in no time.


Very responsive; great service.




Review of Dan Marc Appliance

Quick response. Very pleased.


Refrigerator service/handle




Review of Dan Marc Appliance


Great




Review of Dan Marc Appliance


07044




Review of Dan Marc Appliance

Fantastic service!!


Virginia




Review of Dan Marc Appliance

Had to have you back when the replacement was also not working. Customer service was very good with my “not being very happy.” Will continue to use you.


Incredible service




Review of Dan Marc Appliance

Superb: Fast, friendly and correct.


Great service found issue quickly




Review of Dan Marc Appliance

Very nice guy who was very neat and polite. Found the issue quickly.


Fair price and excellent service




Review of Dan Marc Appliance


Warranty services




Review of Dan Marc Appliance

I do not agree with the technician's assessment of damage.


Response from Dan Marc Appliance:

We're sorry you feel that way. The tech is only giving you the facts about how the product works. The preheat does take time to get to the desired temperature, as it is going from room temperature to the desired setting. It's the design of the oven and how it functions


Range repair




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Great service




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Great




Review of Dan Marc Appliance

well satisfied with the service


Great Service




Review of Dan Marc Appliance


great service




Review of Dan Marc Appliance


Great service, very friendly.




Review of Dan Marc Appliance


Excellent experience with dishwasher repair




Review of Dan Marc Appliance

Really pleased with Stan and DanMarc service for my dishwasher. Not only was Stan always on time, friendly, and efficient - he get me informed of each step and detail on both the physical repair and my options on service. Thanks!


Absolutely fantastic service




Review of Dan Marc Appliance

Tech explained all aspects of problem and performance was exemplary.


Wonderful Repair Service!




Review of Dan Marc Appliance

This company is very well run. They communicate well with the customer and provide you with emails and phone calls as to what services were performed and what time they are expected to arrive. Our repair guy, Stan is very knowledgable and gets the job done.


Very Informative




Review of Dan Marc Appliance

The serviceman was extremely knowledgeable about my new double oven. He took great care to explain the problem I was having.


Good Service - On Time and Job Well Done




Review of Dan Marc Appliance


Great Service!




Review of Dan Marc Appliance

This was a warranty repair. The service man Elmer A. was the best in asking and listening about the problem, fixing the problem, and explaining the repair and use of the washer. When the washer is out of warranty and I need any repair of it or any of my other appliances I now have a great appliance service to call and told my family about Dan Marc Appliance Service too! Thank you for fixing my anger with the washer too!


Great service. Clean and efficent




Review of Dan Marc Appliance

Was on time and fixed dishwasher.


Great




Review of Dan Marc Appliance


Great




Review of Dan Marc Appliance

He was great . Right on time and got our new w machine lid on in no time. We very much appreciated it


Howard




Review of Dan Marc Appliance

Did an excellent job on the range


Great service




Review of Dan Marc Appliance


Doron




Review of Dan Marc Appliance

Great Service


it took Jessie to complete the job




Review of Dan Marc Appliance

The first two techs really didn't seem to know what they were doing. the third tech, Jessie, was excellent!


Repair of range




Review of Dan Marc Appliance

Very good repair person. Very professional. Not to talkative.


Great service




Review of Dan Marc Appliance

The technician was very helpful and explained situation clearly. He was friendly and professional. I was accommodated very well with time


Great Service




Review of Dan Marc Appliance

Wayne came right on time, fixed my problem, tested the fix, and was very knowledgeable as well as efficient.


He was very good




Review of Dan Marc Appliance


Good service




Review of Dan Marc Appliance

Very professional


Long wait for part for new Dryer




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Review




Review of Dan Marc Appliance

I also called on 12/27 to say thanks to Felipe for courteous and timely service. He came for in-warranty service repairs


the tech was very knowledgeable




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Very satisfied




Review of Dan Marc Appliance

Rob rot was friendly ,courteous, knowledgeable and efficient .


Maytag




Review of Dan Marc Appliance

Repairman knew what was wrong in minutes and he repaired the machine quickly. I had made the mistake of having a prior repair person come in who wasn’t on Maytag’s list. Won’t do that again. Always better to use experts who know the appliance and know what to do. Will call this company again. The repair person was very accommodating and worked with me. I appreciate his efforts— and all of this on Christmas Eve.


Not happy




Review of Dan Marc Appliance

Not professional, i feel not safe with the person.


Great service




Review of Dan Marc Appliance

Overall great experience. It was an easy fix but Stan was great.


Fridge Repair




Review of Dan Marc Appliance


Refrigerator




Review of Dan Marc Appliance

Very efficient


Great Service




Review of Dan Marc Appliance

Elmer was before the appt. time, he was very helpful with explaining how to prevent future issues with the machines. He was fast and diligent in fixing the issues. Would recommend his service and experience..!


EXCELLENT




Review of Dan Marc Appliance

FAST AND STRAIGHT TO THE POINT. HE KNEW THE PROBLEM AND RESOLVED IT.


Great service




Review of Dan Marc Appliance

Great service


Very kind man - we felt very safe




Review of Dan Marc Appliance

Excellent technician


Quick and great service




Review of Dan Marc Appliance


Great Service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Felipe was professional, courteous and timely.


Complaint




Review of Dan Marc Appliance

The compactor is still not working properly. After closing the door, it goes on - but after coming back up makes a loud grinding noise which doesn't stop unless we push the foot pedal down.


Steve




Review of Dan Marc Appliance

Elmer was very professional And on time. At the end of the day diagnose the problem and fixed it quickly.


My refrigerator




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Excellent


Jenn-Air




Review of Dan Marc Appliance


fast and spot on




Review of Dan Marc Appliance

fixed right fixed fast


Perfect




Review of Dan Marc Appliance

On time, courteous, and professional


Great




Review of Dan Marc Appliance

He was professional and a very nice young man


Very good




Review of Dan Marc Appliance


survey




Review of Dan Marc Appliance

Great service


Great service




Review of Dan Marc Appliance


Dryer needed fixing




Review of Dan Marc Appliance

Roberto was fantastic! Knowledgeable, thorough and excellent customer service.


Great warranty service




Review of Dan Marc Appliance


Roberto was on time, efficient and polite.




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Darren was polite and responsible


Prompt response and the service was excellent !




Review of Dan Marc Appliance

The moment I called to have my stove evaluated for the oven heating, I was granted an appointment almost immediately. The serviceman who came to appraise the situation called ahead of time to give me a more precise idea as to his time of arrival. Once in my home, he carefully checked my oven and diagnosed the problem. He had to order two parts and said he would return in two days to make the repair. He did come on the day specified and neatly completed the repair. This prompt attention to a customer resulting in excellent workmanship is rare and very much appreciated! Compliments to Dan Marc Appliance Service!!!!


Kenny G.

Kenny G.

WSH/DRY LND CTR WHIRLPOOL n/a Agitator is broke. Will order ; ordrng 1 WP3951744 (agitator (complete))

Near 15th Ave, Queens, NY 11360
Jesse F.

Jesse F.

REFRIGERATOR KITCHENAID KRMF706ESS01 "L/s pantry drawer and u.i. needed(see pictures on SD-Mobile, water from dispenser leaked into compartment, shorting out u.i. and damaging wires to door). Customer extremely upset of amount to repair($1238.43). Unit approximately 15 months old and has had 2 prior repairs since March. Customer will contact manufacturer to see if they can get a concession/if not, will pay amount on return...; ordrng 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec)"

Near Dawson Dr, West Caldwell, NJ 07006
Jason T.

Jason T.

REFIG/FREEZER KITCHENAID n/a "Made checks” called tech line found Yoder lupe leak, unit not repairable per tech line, Whirlpool will be contacting customer with resolution, added Freon charge so that customer could have a refrigerator to use... file#7728565057..."

Near Hillcrest Blvd, Warren, NJ 07059
George T.

George T.

REF BOT/MT 19CF MAYTAG n/a "Nedd to replace door..lower hinge area blown out. Door does not seal properly..; ordrng 1 LW10858417 (dor-fip) and 2 W10470155 (closure,door)s and 1 WPW10612925 (nameplate)"

Near Francis Lewis Blvd, Queens, NY 11423
George T.

George T.

RANGE - GAS MAYTAG MGR6600FZ1 Parts as listed came damaged from date of delivery. Will order and replace..; ordrng 1 W10912640 (hndle-door) and 1 W11032119 (cooktop) and 10 WP3368921 (screw-torx)s

Near 121st Ave, Queens, NY 11411
Stoyan S.

Stoyan S.

RANGE - GAS WHIRLPOOL KERC607HBS4 Replace defective parts Test it all op ok

Near Frederick St, Hackensack, NJ 07601
Stoyan S.

Stoyan S.

VENTHOODS UNKNOWN UXT5536AAS3 Unable to verify customer complaints Unit works as designed Unit is still under warranty Two years builder

Near Wilson Ln, Wood-Ridge, NJ 07075
Paul T.

Paul T.

WASHER WHIRLPOOL WFW87HEDW0 "Checked unit, no error codes in diagnostic, put into cycle and unit is working at this time. At time of issues, may have been a low power issue in home due to brown outs in area. Advised customer to use unit and monitor over next few loads. All test ok at this time."

Near 102nd St, Queens, NY 11414
Mike D.

Mike D.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Check found freezer door not closing properly due to spacer not in correct please reinstall properly now door closing and sealing find unit checked ok

Near 62nd St, Queens, NY 11385
Frank G.

Frank G.

WSH FRT/LOAD WHIRLPOOL n/a "Order door bellow along with dispenser draw, handle and nameplare...Customer would like first thing in the morning or late in the afternoon; ordrng 1 W10316352 (HANDLE) and 1 W10854980 (nameplate) and 1 WPW10237493 (bellow) and 1 WPW10256683 (drawer)"

Near Preston Rd, Parsippany-Troy Hills, NJ 07054
Ken K.

Ken K.

REFRIGERATOR JENN AIR JFFCC72EHL01 Replaced main control board due to erratic temperature in the RC. Also replaced broken bin and ice dispenser door due to dripping water

Near Gordon Way, Mount Olive Township, NJ 07836
Jesse F.

Jesse F.

REF BOT/MT 22CF KITCHENAID KRFF302ESS01 "Replaced main control board, u.i., and wiring harness w/thermistor..."

Near Jefferson Ave, Pompton Lakes, NJ 07442
Enerve B.

Enerve B.

REFRIGERATOR WHIRLPOOL GS2SHEXNL00 "Checked out the ref,founded the failure of the parts listed below,will order.; ordrng 1 EDR5RXD1 (WATER FILTER) and 1 WP2186443 (HOUSING FILTER) and 1 WPW10190961 (ICE M)"

Near 40th St, Queens, NY 11104
Jesse F.

Jesse F.

REFRIG/FREEZER KITCHENAID KBSN608ESS01 Replaced freezer r/s lower light module...; used 1 W11462342 (LED) from stock

Near Ellsworth Terrace, Glen Rock, NJ 07452
Elmer A.

Elmer A.

WASHER MAYTAG MHW8630HW1 Damaged dispenser & handle.; ordrng 1 W11315706 (HANDLE) and 1 W11465557 (DISPENSER )

Near Beechwood Rd, Ho-Ho-Kus, NJ 07423
Jason T.

Jason T.

REFRIGERATOR WHIRLPOOL WRF532SMHB01 "Made checks” found defective damper assembly, ordering part..; ordrng 1 WPW10594330 (DAMPER)"

Near Dominic St, Manville, NJ 08835
Kenny G.

Kenny G.

WASHER WHIRLPOOL WTW5000DW3 After inspecting the unit determined it is running as designed. Educated customer.

Near Latimer Pl, Queens, NY 11354
Paul T.

Paul T.

WSH FRT/LOAD WHIRLPOOL n/a "Checked unit, unit is in a very tight bathroom in a small hallway. Unit also stacked, advised customer all we can do is try to get it out to try and get to pump, will need 2 men to try and get it out. Photos uploaded; ordrng 1 WPW10605427 (DRAIN PUMP)"

Near Bedford Ave, Queens, NY 11697
Mike D.

Mike D.

RANGE - GAS KITCHEN-AID KSGG700ESS1 Check found unit needs new blower getting error code for low fan speed will order ; ordrng 1 W11107275 (fan-blwr)

Near Burns St, Queens, NY 11375
Efrain R.

Efrain R.

WASHER MAYTAG MVWX655DW1 Went into diagnostic no error codes .advise how to use unit .

Near Manor Rd, Denville, NJ 07834
Ken K.

Ken K.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Dispenser not working... Checked unit found UI control in left side draw full of water, due to power outage. Needs draw front W10815669 607.00 And control board WPW10769076 341.50 labor 115.00 estimate declined at this time"

Near Aberdeen Dr, Mendham, NJ 07945
Mike D.

Mike D.

M/W OTR AMANA AMV2307PFS2 Replaced defective control not found defective door switches needs interlock assembly will order; ordrng 1 W11252186 (interlock) and 1 W11252187 (interlock)

Near 56th Ave, Queens, NY 11378
Kenny G.

Kenny G.

REF T/M 18 CFFF MAYTAG MRT118FFFZ06 Running perfectly did not hear any noises that weren’t normal operation noises.

Near 45th Ave, Queens, NY 11358
Mike D.

Mike D.

DISHWASHER WHIRLPOOL WDT780SAEM0 Check found wash motor defective will order; ordrng 1 WPW10605057 (pump and motor assy)

Near Perry Ave, Queens, NY 11378
Lewis G.

Lewis G.

REF BOT/MT 19CF WHIRLPOOL WRF560SEHV00 We did for customer to finally open the door...Customer stating not dispensing any water customer has no water filter in the housing which is why it’s not dispensing any water advise customer to obtain water filter and should work just fine

Near Asch Loop, The Bronx, NY 10475
Elmer A.

Elmer A.

WASHER WHIRLPOOL WTW5100HW0 "Ran diagnostic operation ok,no error codes machine working as designed."

Near Homestead Rd, Elmwood Park, NJ 07407
Elmer A.

Elmer A.

WASHER WHIRLPOOL MVWC465HW0 Installed washplate checked operation ok

Near Fornelius Ave, Clifton, NJ 07013
Dennis B.

Dennis B.

REFRIG/SIDE-BY-S WHIRLPOOL WRS571CIDM02 Db installed parts tested unit unit ran to specs

Near 5th St, Aberdeen Township, NJ 07747
Vincent D.

Vincent D.

WASHER WHIRLPOOL WFW5620HW0 Vd installed part tested unit ran to specs

Near Madison Ave, Red Bank, NJ 07701
Vincent D.

Vincent D.

WASHER MAYTAG MVWC565FW2 Vd found suds and unbalance code cleared ran diagnostics completed cycle then ran calibration cycle with no issues could not duplicate at this time

Near Polly Way, Middletown, NJ 07748
Efrain R.

Efrain R.

DISHWASHER WHIRLPOOL WDT730PAHWO Not accepting any commands ordering ui and control no rtd.; ordrng 1 W11305308 (CONTROL ) and 1 W11368911 (UI)

Near Midvale Rd, Mountain Lakes, NJ 07046
Vincent D.

Vincent D.

LAUNDRY WHIRLPOOL WTW7500GC0 Vd installed part tested unit ran to specs

Near Kingfisher Dr, Middletown, NJ 07748
Efrain R.

Efrain R.

REFRIGERATOR KITCHENAID KRSF505ESS01 Ice motor not turning.; ordrng 1 W11202789 (ICE MOTOR )

Near Redgate Rd, Boonton, NJ 07005
Efrain R.

Efrain R.

DISHWASHER WHIRLPOOL WDT730PAHZO Dr springs not holding tension.; ordrng 2 W11174981 (SPRINGS )s and 2 WP8268990 (BUSHING )s

Near Colonial Dr, Morristown, NJ 07960
Vincent D.

Vincent D.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Vd unit needed led (W10695459) installed part tested unit ran to specs ; used 1 W10695459 (LED) from stock

Near Phillips Mills Dr, Middletown, NJ 07748
Efrain R.

Efrain R.

REF BOT/MT 21CF KITCHEN-AID KFCS22EVMS8 Customer was getting a new unit and new unit doors swing out to far causing too hit handles ofwall oven /microwave .so they pulled out new and reinstall okd .however they cut power cord off .was able to splice wire together to test unit compressor came on and not up install start device still not priming up however running. Ordering cord compressor and evsp.; ordrng 1 W10507884 (COMPRESSOR ) and 1 W11239562 (POWER CORD) and 1 W11256565 (EVAP)

Near Sunderland Dr, Morristown, NJ 07960
Mike D.

Mike D.

WASHER MAYTAG MVWB835DW4 Duplicate ticket same unit as invoice 894225

Near 83rd St, Queens, NY 11373
Ken K.

Ken K.

REFRIG/FREEZER KITCHENAID KRFC604FSS00 "Making ice very slow... ran diagnostics temperature and thermistor all reading ok, ordered ice maker; ordrng 1 W10898228 (ICE MAKER)"

Near Ridgeway Ave, West Orange, NJ 07052
Ken K.

Ken K.

REFRIG/FREEZER KITCHENAID KFCS22EVMS4 "Replaced damper control due to sticking open and freezing items, also installed checked valve after the water tank"

Near Clinton Rd, Glen Ridge, NJ 07028
Felipe T.

Felipe T.

MICROWAVE WHIRLPOOL WOC75EC0HS00 "Replaced defective user interface, mw control and appliance manager"

Near Marshall Ln, Wood-Ridge, NJ 07075
Kenny G.

Kenny G.

REF T/M 16 CFFF WHIRLPOOL n/a Condenser fan motor making noise. Will replace. ; ordrng 1 W10527155 (condenser fan) and 1 W10675036 (blade-fan)

Near 45th Ave, Queens, NY 11358
Wayne D.

Wayne D.

REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Installed right side door

Near 81 St, Brooklyn, NY 11228
Lewis G.

Lewis G.

D/WASHER UNDCTR WHIRLPOOL WDT720PADM2 "F7E1 error code,...no heat,....Water is filling in to the unit but not circulating please review parts for repair......very tight area and need 2 counts.....; ordrng 1 W10518394 (heater) and 1 WPW10671941 (pump&motor)"

Near Kappock St, The Bronx, NY 10463
Ken K.

Ken K.

REFRIG/FREEZER WHIRLPOOL KSSO48QMB01 Replaced RC door

Near Kristin Ct, Montville, NJ 07082
Lewis G.

Lewis G.

REF T/M 10 CF WHIRLPOOL n/a Sealer 482338....sr # 7728562948.....Replaced thermostat however was testing the unit and condensation occurs after I dried the freezer and refrigerator compartment call tech-support who explained that a sealer needs to be put around the airport a refrigerator in the frame of the refrigerator customers gonna call the purchasing place and see what they can do....; ordrng 1 482338 (adhesive)

Near Thieriot Ave, The Bronx, NY 10473
Eddy P.

Eddy P.

WASHER MAYTAG MHW5100DW F3 E1 error code on the washer needs hose and pressure switch ; ordrng 1 W11044559 (PRESSURE HOSE ) and 1 WPW10448876 (PRESSURE SENSOR )

Near Broadway, New York, NY 10034
Elmer A.

Elmer A.

WASHER AMANA NTW4516FW1 Damaged drain pump.; ordrng 1 W10919003 (pump-water)

Near Wayne Pl, Westwood, NJ 07675
Elmer A.

Elmer A.

WASHER MAYTAG MVWX655DW1 "Washer machine is working as designed,the leak is coming from PureWash system on wall notified office ."

Near Abington Ave, Bloomfield, NJ 07003
Vincent D.

Vincent D.

DISHWASHER JENN-AIR JDB9800CWP2 Vd unit needs control (W11179176) control (W10866121) parts covered by wpl 5 year trip 117.95 labor 135 tax total 269.71 paid in full by cc #; ordrng 1 W10866121 (cntrl-elec) and 1 W11179176 (panel-cntl)

Near Waterford Way, Middletown, NJ 07738
Antonio C.

Antonio C.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Removed clog from drain tube Tested ok

Near S 1st Ave, Highland Park, NJ 08904
Antonio C.

Antonio C.

DRYER WHIRLPOOL MEDX655DW0 "Replaced faulty motor and support Tested ok ; used 1 279827 (motor), 1 691366 (idler pulley), and 1 WPW10314173 (ROLLERS) from stock"

Near Wilson Rd, Franklin Township, NJ 08873
Vincent D.

Vincent D.

WASHER WHIRLPOOL WFW92HEFW0 Vd unit needs control (W10864049) panel (W10911023) control (W11201293) ; ordrng 1 W10864049 (cntrl-elec) and 1 W10911023 (panel-cntl) and 1 W11201293 (cntrl-elec)

Near Lafayette Ct, Middletown, NJ 07748
Antonio C.

Antonio C.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced control Tested ok

Near Pear Tree Ln, Franklin Township, NJ 08823
Adrian R.

Adrian R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Needs the user interface assembly. The office will call the customer with a time return date.; ordrng 1 W11082783 (cntrl-elec)

Near E 34th St, New York, NY 10016
Elmer A.

Elmer A.

LAUNDRY WHIRLPOOL MEDB765FW0 Repaired hinges checked operation ok.

Near Center St, Pequannock Township, NJ 07444
Elmer A.

Elmer A.

DRYER WHIRLPOOL WGD6620HC0 Installed thermistor checked operation ok.; used 1 W11396709 (THERMISTOR) from stock

Near Terrace Rd, Franklin Lakes, NJ 07417
Enerve B.

Enerve B.

DRYER EL WHIRLPOOL LDR3822PQ2 "Checked out the dryer,founded the failure of the bearing -ring and the felt,lose.Reinstalled the drum ring and cleared the felt,tested ok ,works as designed."

Near 36th Ave, Queens, NY 11106
Enerve B.

Enerve B.

WASHER WHIRLPOOL WTW50000DW2 "Checked out the washer,founded the failure of the infestation,totally infested ,non repairable,customer education to contacting Wlp."

Near 12th St, Queens, NY 11101
Felipe T.

Felipe T.

MICROWAVE WHIRLPOOL WMH32519HT2 Replaced defective control board

Near Innes Rd, Wood-Ridge, NJ 07075
Keyel H.

Keyel H.

REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Compressor failed customer want to replace unit.

Near Elmwood Ave, Staten Island, NY 10308
Felipe T.

Felipe T.

D/WASHER UNDCTR WHIRLPOOL WDF760SADB3 Reset control board

Near W Edsall Blvd, Palisades Park, NJ 07650
Gerry Q.

Gerry Q.

MICROWAVE JENN-AIR JMC2130WS00 Unit reset and error code removed unit tested ok

Near Emerson Rd, Morris Plains, NJ 07950
Kenny G.

Kenny G.

DISHWASHER WHIRLPOOL WDT730PAHZ Found bad user interface will order replacement. ; ordrng 1 W11028305 (panel-cntl)

Near Bell Blvd, Queens, NY 11364
George T.

George T.

REF S/S 25 CF WHIRLPOOL WRS325SDHZ01 On and off rod on icemaker was not seated properly.Had to remove icemaker remove the on and off rod make sure the hole was clean was able to receive original rod put all back together test OK advise customer to replace filter also due to low water pressure.

Near 145th Ave, Queens, NY 11422
Vincent D.

Vincent D.

WASHER WHIRLPOOL WTW5000DW2 Vd found actuator error code cleared ran diagnostics unit coded for actuator installed new actuator unit then completed cycle but motor never moved unit also needs motor and capacitor needs actuator W10913953 65 motor (W10890624 ) 225 actuator (W11428524 ) 65 trip 117.95 labor 170 tax total 685.55 cust declined at this time collected trip 125.76 by check # 271

Near Skimmer Ln, Middletown, NJ 07758
Karl G.

Karl G.

REFRIG/FREEZER WHIRLPOOL WRT511SZDW00 KG 8/17 checked unit found freezer door gasket not sealing properly causing warm air to enter unit then condensate. Adjusted door gasket with neat gun to seal properly . Unit operating as designed

Near Branford Ave, Union, NJ 07083
Karl G.

Karl G.

DRYER MAYTAG MGD9600SQ0 KG 8/17 checked unit found ignitor not turning on during cycle. Checked fuses found high limit thermostat opened preventing ignitor from turning on. Needs high limit thermostat part # WP8573028. Customer does not want additional service at this time

Near Genovese Ln, Rahway, NJ 07065
Mike D.

Mike D.

WASHER MAYTAG MVWB835DW4 Check founded latch broken will order; ordrng 1 W10810403 (lid lock assy)

Near 83rd St, Queens, NY 11373
Enerve B.

Enerve B.

REFRIG/FREEZER WHIRLPOOL WRF954CIHZ00 "Checked out the ref,founded the failure of the part listed below,broken wires i/m fill tube,will order.Back tech was Joel Wlp,file # 7728559954.; ordrng 1 W10853597 (TUBE,ICE M)"

Near 51st Ave, Queens, NY 11101
Karl G.

Karl G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "KG 8/17 installed filter head assm. Checked unit through dispensing. No leaks detected, operating as designed"

Near Midwood Ave, Edison, NJ 08820
Karl G.

Karl G.

REF BOT/MT 24CF WHIRLPOOL n/a KG 8/17 installed control and thermistor. Checked unit through diagnostic mode all components tested properly. Refrigerator operating as designed

Near Dunbar Ave, Woodbridge Township, NJ 08863
Roberto C.

Roberto C.

DRYER WHIRLPOOL WGD6620HW0 Needs front panel rent home landlord not around won’t answer phone must bill

Near Parkerson Rd, Edison, NJ 08817
Keyel H.

Keyel H.

REF BOT/MT 20CF JENNAIR JFI2089AEP13 Defective water valve order part needed; ordrng 1 WPW10312696 (water inlet valve)

Near Harrington Ave, Closter, NJ 07624
Keyel H.

Keyel H.

REFRIGERATOR KITCHENAID KRSF505ESS00 Frost build up on up on fresh food evap instruct to turn unit off to defrost evap order part.; ordrng 1 W10316760 (thermistor) and 1 W10822640 (cntrl-elec) and 1 W11098695 (fan-scroll) and 1 WPW10226427 (cntrl-elec)

Near Baldwin Ave, Newark, NJ 07108
Gerry Q.

Gerry Q.

RANGE WHIRLPOOL KDRS483VSS00 "Unit need new hinges l/r WPW10269201 , W10782123 customer stated that they have an extended warranty as per danmarc office customer need to contact the extended warranty to create a new service ticket ; saved tckt"

Near Tennyson Dr, Millburn, NJ 07078
Tim S.

Tim S.

DISHWASHER WHIRLPOOL WDTA75SAHN0 Replace defective motor pump

Near Sterling Mine Rd, Sloatsburg, NY 10974
Clem S.

Clem S.

REFRIGERATOR AMANA WRT111SFDW03 "Adjust control and explain unit operation ,test good"

Near Sherman Ave, New York, NY 10034
Wayne D.

Wayne D.

REFRIGERATOR WHIRLPOOL ED22DQXEB03 Installed t-stat and reservoir

Near E 34th St, Brooklyn, NY 11234
Trevor B.

Trevor B.

MICROWAVE JENN AIR JMW2430IL02 TB- New magnetron antennae was damaged out of box. Did not install parts. Reordering magnetron.; ordrng 1 W11346197 (MAGNETRON )

Near Jeffrey Ln, West Windsor Township, NJ 08550
Moses D.

Moses D.

DISHWASHER WHIRLPOOL WDT720PADM2 Replaced faulty pump&motor. Tested ok ; used 1 WPW10671941 (PUMP & MOTOR) from stock

Near Tooker Pl, Springfield Township, NJ 07081
Karl G.

Karl G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "KG 8/17 checked unit found temp in freezer set to minus 5 F and reading at 2 F, fresh food reading at 35 F . Spoke to Sterling@techline. Checked thermistor at main control, both within range. Techline advised to replace user interface. File#7728559888 ; ordrng 1 W10848301 (cntrl-elec)"

Near S Maple Ave, Springfield Township, NJ 07081
Moses D.

Moses D.

RANGE WHIRLPOOL MER6770AAB Made checks needs new control part is discontinued 74004542

Near Old Tote Rd, Mountainside, NJ 07092
Karl G.

Karl G.

MICROWAVE WHIRLPOOL KEMS309BSS00 KG 8/17 checked unit found error code in microwave section. Tested through diagnostic mode with TJ@techline. High voltage section failure. Needs new magnetron and inverter7728560959 TJ. 2CC; ordrng 1 W10217711 (inverter) and 1 W11346197 (MAGNETRON) and 1 WPW10017410 (fuse)

Near Mohawk Trail, Westfield, NJ 07090
Moses D.

Moses D.

DISHWASHER KITCHEN-AID KDPE234GPS0 "Made checks instructed customer on running rinse cycle on days dishwasher wont be used through regular cycles, cleaning filter and running monthly dishwasher cleaners. Unit tested ok"

Near Washington St, Westfield, NJ 07090
Moses D.

Moses D.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced faulty upper rack adjusters. Tested ok ; used 1 W10712394 (ADJUSTER) from stock

Near Clifton St, Westfield, NJ 07090
Karl G.

Karl G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 KG 8/17 checked unit found lower ice maker not going into harvest mode to produce cubes. Needs new ice maker; ordrng 1 W10886939 (icemaker)

Near Jeffery Rd, Woodbridge Township, NJ 07067
Mike D.

Mike D.

REF BOT/MT 24CF WHIRLPOOL WRF555SDFZ11 Check found no problem with unit at this time found cust water filter clogged up causing low water pressure to dispenser avd to replace filter unit checked ok

Near 108th St, Queens, NY 11369
Mike D.

Mike D.

WASHER MAYTAG MVWC565FW2 Check found no problem the unit this time operating as designed advise customer not to overload and cut back on amount of soap she’s using and to use HE soap in unit checked ok

Near Curtis St, Queens, NY 11369
Felipe T.

Felipe T.

RANGE WHIRLPOOL n/a Unit is working now. Customer canceled

Near Adams St, Guttenberg, NJ 07093
Eddy P.

Eddy P.

WASHER AMANA NTW4516FW3 "Unit had to be recalibrate, ran test washer is working fine, instructed customer about cycles selection"

Near Riverside Dr, New York, NY 10031
Roberto C.

Roberto C.

DRYER WHIRLPOOL WHD5090GW0 Replace control run test ok

Near Hanover St, Piscataway, NJ 08854
Damian T.

Damian T.

DISHWASHER KITCHENAID n/a "Checked and found unit has a defective wash motor, electronic control unit and a faulty heater element. Client paying only diagnostic fees at this time and will call back if they decide on completing repairs."

Near E 64th St, New York, NY 10065
Damian T.

Damian T.

DISHWASHER JENN AIR JDB8700AWS3 "Replaced lower rack wheel carriers, unit ok."

Near E 89th St, New York, NY 10128
Damian T.

Damian T.

WASHER WHIRLPOOL WET4124HW0 Checked and found condensation buildup inside dryer exhaust duct leading to leakage down side of unit and onto floor. Advised client to have exhaust duct vacuum to remove lint blockage. Unit ok.

Near E 80th St, New York, NY 10075
Damian T.

Damian T.

DISHWASHER WHIRLPOOL MDB9100AWW "Checked unit, functions and found no issues. Unable to duplicate client’s issue. Advised client use and monitor unit and call back if issue arises."

Near East 86th St, New York, NY 10028
Wayne D.

Wayne D.

REFRIGERATOR KITCHENAID KBFC42FTS08 Order cap W11238395 and filter; ordrng 1 CAP and 1 EDR3RXD1 (water filter)

Near E 19th St, Brooklyn, NY 11229
Damian T.

Damian T.

REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "Checked and found freezer door misaligned on tracks and not closing properly, also water pressure in kitchen is low and is affecting ice production and water dispenser. Aligned freezer door on track, advised client to contact building staff to rectify water pressure inside apartment."

Near Adam Clayton Powell Jr Blvd, New York, NY 10027
Damian T.

Damian T.

REF S/S 20 CF WHIRLPOOL WRS571CIDM01 Replaced ice container. Unit ok.

Near W 158th St, New York, NY 10032
Kenly S.

Kenly S.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 check and found that the control board is defective; ordrng 1 W11035836 (CONTROL BOARD )

Near Edgecombe Ave, New York, NY 10031
Marc M.

Marc M.

DISHWASHER KITCHENAID KDPE234GPS0 Customer instructed unit tested and checked OK no issue found reattach tap clip for top utensils rack.

Near Mamaroneck Ave, Mamaroneck, NY 10543
Felipe T.

Felipe T.

RANGE JENN-AIR JGRP436WP02 Allow two counts. Reordered control and blower ; ordrng 1 W10888661 (CONTROL ) and 1 WPW10245511 (BLOWER )

Near John F. Kennedy Blvd, North Bergen, NJ 07047
Trevor B.

Trevor B.

DRYER - ELECTRIC WHIRLPOOL GEW9250PW1 TB- Unit d.o.a. Incoming voltage checks to control are good. Unit needs replacement control. Control (8546219) is discontinued and no longer available. Unit non-repairable. Paid service charge $125.76 by check #4808.

Near Howe Cir, Princeton, NJ 08540
Kenly S.

Kenly S.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 I installed the control board that was faulty and used ap

Near Amsterdam Ave, New York, NY 10027
Kage M.

Kage M.

M/W OTR WHIRLPOOL WMH78019HW2 Installed and left the unit working as needed

Near 103rd Ave, Queens, NY 11417
Kage M.

Kage M.

DISHWASHER KITCHENAID KUDS30FXPA9 Checked and found broken chopper not allowing water to circulate to of a rock replaced left you know working as designed; used 1 W10083957V (CHOPPER) from stock

Near Dahill Rd, Brooklyn, NY 11218
Arden D.

Arden D.

WASHER WHIRLPOOL WTW7500GC2 "AD. Checked unit, found off balance error. Recalibrated and ran diagnostics. Unit tested ok. Advised customer on use of extra rinse to address lint issue. Unit ok."

Near Carlton Ave, East Rutherford, NJ 07073
Arden D.

Arden D.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 AD. Replaced control and valve. Unit tested ok. ; used 2 WP2177331 (SPACER) from stock

Near Raymond Ave, Nutley, NJ 07110
Arden D.

Arden D.

72' BM JENN-AIR JFC2290REP00 "AD. Checked unit, found bent freezer basket roller. This resulted in rollers misalignment on track. Straitened rollers correctly. Unit tested ok. Collected $127.76. Via ccd."

Near Crestwood Ave, Nutley, NJ 07110
Roberto C.

Roberto C.

WASHER MAYTAG MVWC565FW1 Adjust front feet reset control run diagnostics test ok

Near Timberbrooke Dr, Bedminster, NJ 07921
Paul T.

Paul T.

WSH FRT/LOAD WHIRLPOOL WFW5620HW0 "Installed new console on unit, unit started up and went into spin cycle ok at this time. Did notice that power at outlet was dropping down to 105v. Advised customer to monitor unit over next few loads. Also called techline and spoke with chris SR#7728558355. Advised of voltage drop in home and he stated that the unit needs atleast 110v and if it drops the control will cut out and display pf. Advised that this is a power issues in home and an electrician would need to address issue."

Near Hawtree Creek Rd, Queens, NY 11420
Paul T.

Paul T.

DRYER MAYTAG MGDP575GW0 "Checked over unit, unit is operating as designed and test and check ok. Advised customer that due to length of vent, they will have performance issues with clothes not drying properly. Advised customer to replace vent. Alltest and check ok."

Near Linden Rd, Mineola, NY 11501
Paul T.

Paul T.

WASHER WHIRLPOOL WTW7040DW0 "Replaced valve and housing again, unit is now filling and found slight leak from hot water fill hose. Advised customer to replace fill hoses on unit and all test ok."

Near Penatiquit Ave, Seaford, NY 11783
Aris S.

Aris S.

WASHER WHIRLPOOL WTW5000DW2 "Found a bad latch, install one test it is working good ; used 1 W11307244 (LATCH) from stock"

Near Pelton Ave, Staten Island, NY 10310
Aris S.

Aris S.

LAUNDRY WHIRLPOOL WFW5620HW0 "Run unit on service diagnostic, reset control board, test it is working good"

Near Shiel Ave, Staten Island, NY 10309
Tyler S.

Tyler S.

WASHER WHIRLPOOL WFW8620HW1 "Installed detergent tank, set detergent concentration to 2. Detergent is going in. Unit also has unresponsive user interface issue which is outlined in service pointer. Acu needs to be replaced. Unit needs to be made accessible. It is not possible to remove either unit without doing damage to customers wood around closet door or floor. Me and PS took Pics of preexisting damage. Office please confirm both washer and dryer have been made accessible for our return before rescheduling.; ordrng 1 W11352122 (CNTRL-ELEC)"

Near Waters Edge, Brielle, NJ 08730
Kenly S.

Kenly S.

REF BOT/MT 19CF WHIRLPOOL n/a clean the evap fan area that was blocked from ice

Near Riverside Dr, New York, NY 10031
Tyler S.

Tyler S.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Unit has no cool at all, compressor running and evaporator fan are running. Needs uv-drier and nitrogen kit on return. Sealed system tech on return with two job counts, recommend FC. Also send lock ring kit.; ordrng 1 LOCKRING and 1 NITROGEN and 1 W10143759 (UV-DRIER)"

Near Pine Dr, Spring Lake, NJ 07762
Kenly S.

Kenly S.

REFRIG/FREEZER KITCHENAID KRFF300ESS01 clean the evap fan area that was blocked from ice

Near Pinehurst Ave, New York, NY 10033
Kage M.

Kage M.

REFRIGERATOR MAYTAG MRT118FFFE04 Customer received wrong side track from whirlpool left side need ; ordrng 1 W11025414 (LEFT SIDE )

Near Ocean Pkwy, Brooklyn, NY 11230
Kage M.

Kage M.

RANGE WHIRLPOOL AGR5330BAS3 Broken gas valve right rear front r; ordrng 1 W10823037 (RIGHT REAR) and 1 W10823037 (RIFHT FRONT )

Near 30th St, Brooklyn, NY 11232
Eddy P.

Eddy P.

WASHER MAYTAG MVWX655DW1 "Unit is working fine now, had to recalibrate washer ran test all functions fine working as designed"

Near W 112th St, New York, NY 10026
George T.

George T.

REF BOT/MT 19CF MAYTAG MFW2055FRZ00 Find harvest arm on icemaker dislodged. How to remove door in drawers to be able to receive arm back into icemaker.Water pressure checked out OK. Must keep door seals clean and dry at all times.Also made all Proper Temp adjustments on display.

Near Hook Creek Blvd, Queens, NY 11422
Trevor B.

Trevor B.

DRYER MAYTAG MEDX655DW1 TB- Long dry times due to restricted venting. Found vent cap completely clogged with lint (see picture). Advised customer to have exhaust duct thoroughly cleaned to resolve issue. Dryer is functioning as designed.

Near Linwood Cir, Princeton, NJ 08540
Felipe T.

Felipe T.

DISHWASHER UNKNOWN UDT555SAHP Reset unit

Near Ave E, Bayonne, NJ 07002
Aris S.

Aris S.

WASHER AMANA NTW4516FW3 "Need parts, is no responding ; ordrng 1 W11170317 (cntrl-elec)"

Near Dehart Ave, Staten Island, NY 10303
Kenly S.

Kenly S.

REFRIG WHIRLPOOL n/a need all 2 slide and only ordered 1; ordrng 1 WPW10120018 (SLIDE DRAWER )

Near Corlear Ave, The Bronx, NY 10463
Roberto C.

Roberto C.

WASHER WHIRLPOOL WFW94HEAW0 Black mold detergent in bellow explain to customer how to maintenance and clean bellow must bill for service

Near Arbor Cir, Basking Ridge, NJ 07920
Roberto C.

Roberto C.

WASHER AMANA NTW4516FW1 Reset control run test ok running as designed

Near Stoningham Dr, Warren, NJ 07059
Eddy P.

Eddy P.

DRYER WHIRLPOOL CGD9160GW1 "Dryer needs new user interface, power is going to the board but not responding ; ordrng 1 W11107837 (USER INTERFACE ) and 1 WPW10131839 (TRANSFORMER ) and 1 WPW10166305 (MAIN CONTROL )"

Near W 105th St, New York, NY 10025
Darren S.

Darren S.

DISHWASHER WHIRLPOOL WDT720PADM2 Error code f2e2 .. needs UI ... as of now customer not repairing.. est parts .. 195 for touch pad ... 95 labor ..

Near High Point Rd, Scarsdale, NY 10583
Darren S.

Darren S.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 As per customer .. food in fresh food section freezing... adjust temperature settings.. customer instruct to clean condenser and food storage ...secure ice maker arm ... machine ok

Near Morsemere Ave, Yonkers, NY 10703
Darren S.

Darren S.

REFRIGERATOR WHIRLPOOL KRSF705HPS00 Heated and secured freezer gasket .. machine ok

Near Bates Rd, Harrison, NY 10528
Trevor B.

Trevor B.

WASHER WHIRLPOOL WTW5000DW2 TB- Unit d.o.a Verified 120VAC at control. Needs replacement control.; ordrng 1 W11116590 (CONTROL )

Near Chicopee Dr, Princeton, NJ 08540
Antonio C.

Antonio C.

WASHER WHIRLPOOL WTW7500GC0 Unclogged drain pump Advised customer to replace the additional drain hose which is attached to the original drain hose

Near N Greenwood Ave, Hopewell, NJ 08525
Antonio C.

Antonio C.

RANGE JENN-AIR JGRP430HL00 Replaced hinges and inner door Tested ok

Near Windsor Rd, Montgomery, NJ 08502
Antonio C.

Antonio C.

RANGE JENN AIR JGS8860BDP Found faulty control and two burners not working Some of the parts needed are nla

Near Catskill Ct, Montgomery, NJ 08502
Antonio C.

Antonio C.

WASHER WHIRLPOOL WTW4855HW1 Replaced switchTested ok Customer has the knob

Near Towne Centre Dr, Hillsborough Township, NJ 08844
Roberto C.

Roberto C.

WASHER MAYTAG MHW6630HW0 Needs drawer leaking ; ordrng 1 W11465533 (DRAWER )

Near Green Way, New Providence, NJ 07974
Aris S.

Aris S.

LAUNDRY WHIRLPOOL MVWP575GW0 "Run unit on service diagnostic, unit is working normal at present time, no problem was found."

Near Twombly Ave, Staten Island, NY 10306
Roberto C.

Roberto C.

DRYER WHIRLPOOL MED8200FW1 Paid for service call needs console ; ordrng 1 W10916689 (panel-cntl)

Near Fairmount Ave, Chatham, NJ 07928
Aris S.

Aris S.

WASHER WHIRLPOOL WTW4955HW1 "Install parts, test it is working good"

Near 7th St, Union City, NJ 07087
Omar S.

Omar S.

WASHER WHIRLPOOL WET4027HW Making noise found lose pulley reinstalled test ok...

Near Lefferts Ave, Brooklyn, NY 11203
Darren S.

Darren S.

LAUNDRY WHIRLPOOL WET4202HW0 Ran diagnostics .. error code E4 ... needs door lock ..; ordrng 1 W11371714 (LID LOCK)

Near Midland Ave, Yonkers, NY 10708
Marc M.

Marc M.

DISHWASHER WHIRLPOOL KDFM404KPS Customer instructed explain to customer that drain hose is connected to a coupler that is clogged causing unit not to drain during drain cycle cx will call a plumber.

Near Beck Ave, Rye, NY 10580
Marc M.

Marc M.

MICROWAVE WHIRLPOOL WMH31017HS0 Interlock installed unit tested and checked OK microwave no operational

Near Warburton Ave, Yonkers, NY 10701
Darren S.

Darren S.

RANGE KITCHENAID KGRS505XWH05 Found rt front valve not moving ..; ordrng 1 WPW10206288 (VALVE)

Near Union Ave, Mamaroneck, NY 10543
Marc M.

Marc M.

WALL OVEN WHIRLPOOL JGRP436WP00 Parts installed unit tested and checked ok.

Near Iselin Ave, The Bronx, NY 10471
Darren S.

Darren S.

REFRIGERATOR KITCHENAID KDDO24CVX01 Found fan nit working; ordrng 1 W10854409 (FAN MOTOR)

Near Greacen Point Rd, Mamaroneck, NY 10543
Antonio C.

Antonio C.

RANGE - GAS WHIRLPOOL WFG320M0BS3 Found faulty control board ; ordrng 1 W11126814 (cntrl-elec)

Near NJ-27, Princeton, NJ 08540
Wayne L.

Wayne L.

WASHER MAYTAG MHW3505FW1 Check unit didn’t verify any issues with unit unit working fine

Near Park Ave, New Rochelle, NY 10805
Wayne L.

Wayne L.

REFRIGERATOR WHIRLPOOL KRFF507HBS00 Check unit installed damper that was faulty unit working fine

Near Eagle Ct, White Plains, NY 10605
Kenny G.

Kenny G.

DISHWASHER MAYTAG MDB4709AWW0 Ordering bad user interface Collected 211.49Owed 200.00; ordrng 1 W10810391 (panl-cntrl)

Near 74th Ave, Queens, NY 11385
Tim S.

Tim S.

REFRIGERATOR KITCHENAID KRFC300ESS03 Unit not leaking. Adjusted unit to remove vibration

Near Ardmore Rd, Ho-Ho-Kus, NJ 07423
Paul D.

Paul D.

RANGE - GAS WHIRLPOOL KCGS556ESS0 Checked unit plain to customer how burner value and switch operate all burner tested ok couldnt get pic of model and serial number unit was glued down and shark microwave under unit secured in place

Near Oceanic Ave, Brooklyn, NY 11224
Antonio C.

Antonio C.

OVEN JENN-AIR JJW2430DP01 Found faulty control panel ; ordrng 1 W11236887 (console)

Near Wesley Rd, Hillsborough Township, NJ 08844
Aris S.

Aris S.

REFRIGERATOR WHIRLPOOL WRT318FZDW06 "Damaged door, white door; ordrng 1 LW10636410 (dor-fip)"

Near Steinway Ave, Staten Island, NY 10314
Omar S.

Omar S.

WASHER WHIRLPOOL WFW6620HC0 Not finishing the cycle found drain hose on the floor instruct costumer the hose need to be up level with washer.

Near St Felix St, Brooklyn, NY 11217
Antonio C.

Antonio C.

REFRIG/FREEZER WHIRLPOOL WZF79R20DW03 Found faulty control ; ordrng 1 W11236854 (contrl-box) and 1 WPW10384183 (thermistor)

Near Brookside Ln, Hillsborough Township, NJ 08844
Wayne L.

Wayne L.

WASHER MAYTAG MVWX655DW1 Check unit installed parts that was order unit working fine

Near E 152nd St, The Bronx, NY 10455
Aris S.

Aris S.

COOKTOP JENN-AIR JGC9430BDF "Unit is all corrupted, that why it need all of this parts.to get fixed ; ordrng 1 74007734 (burner asy) and 1 74007734 and 1 74007735 (burner asy) and 1 74007736 (burner asy) and 1 74007970 (holder-orf) and 1 74009553 (holder-orf) and 1 7527P116-60 (holder-orf) and 1 7920P177-60 (TOP GLASS WHITE ) and 10 WP400021-1 (screw)s and 1 WP74007753 (switch- bu) and 4 WP74009336 (igntr-surf)s and 1 WP7527P033-60 (holder-orf) and 1 WPW10475147 (module-spk)"

Near Keats St, Staten Island, NY 10308
Omar S.

Omar S.

WASHER WHIRLPOOL WFW85HEFC1 Installed panel control test ok paid remain balance $200.25#3325997027

Near Bainbridge St, Brooklyn, NY 11233
Omar S.

Omar S.

WASHER WHIRLPOOL WTW5000DW3 "Making noise found washer not level,level washer feet test ok..."

Near Kingsborough 1st Walk, Brooklyn, NY 11233
Omar S.

Omar S.

WASHER WHIRLPOOL MHW6000XW2 "Not draining F9E1 check found clog drain pump,clean drain pump test ok...paid in full $286.29#2201 ck"

Near Avenue K, Brooklyn, NY 11236
Aris S.

Aris S.

RANGE WHIRLPOOL WEG750H0HZ0 "Just send parts to customer, no return needed ; ordrng 1 W11245289 (burnr-head)"

Near Amboy Rd, Staten Island, NY 10306
Jesse F.

Jesse F.

REFRIG/FREEZER KITCHENAID KRFF305ESS00 "Parts not needed. Checked pressures, no freon in system. Pressurized yoder loop w/nitrogen to 150 psi. Pressure not holding(see pictures on SD-Mobile). Called tech support to report(SR# 7728562745), unit deemed not repairable. Instruct customer they’d be contacted by manufacturer with a resolution..."

Near Lockwood Dr, Clifton, NJ 07013
Efrain R.

Efrain R.

DISHWASHER KITCHENAID KUDE48FXWH1 Replace new control and wash sump assy tesed ok.

Near Rockaway Rd, Dover, NJ 07801
Marc M.

Marc M.

MICROWAVE O.T.R. MAYTAG MMV4207JZ0 Unit tested and checked board needed to complete repair. ; ordrng 1 W11391718 (CONTROL BOARD.) and 1 W11391719 (CONTROL BOARD)

Near Leonard St, Port Chester, NY 10573
Tyler S.

Tyler S.

DRYER MAYTAG MED5630HW1 Unit shutting off before clothes are dry. Found nothing wrong with unit. Advised customer to use timed dry instead of sensor cycles.

Near NJ-33, , NJ
Darren S.

Darren S.

DISHWASHER KITCHENAID KUIX305ESS2 Found no water @ solenoid valve ... customer instruct to repair.. or change exterior filter

Near Winged Foot Dr, Larchmont, NY 10538
Paul D.

Paul D.