Local Reviews
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Dennis B.
REFRIGERATOR WHIRLPOOL WRT108FZDW05 Db no frost pattern no cool air all fans are working unit needs following parts ; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryer)
Roberto C.
WASHER WHIRLPOOL WTW8540BW1 Tested and found a underwear stuck in between the tub and the outer tub I pull it out run test ok
Karl G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 KG 1/13 installed ice maker. Checked unit through harvest mode all components tested properly
Enerve B.
WASHER AMANA NTW4516FW3 "Checked out the washer,founded the failure of the drain pump,suds,the hot water line halfway off and off balance.Cleared the drain pump, the hot water line,the console and recalibrated,tested ok, works as designed on cycle."
Mike D.
REF BOT/MT 25CF WHIRLPOOL WRX735SDBM03 This a duplicate ticket Paul T working on same unit under invoice 835595
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Vd found unit unresponsive no fans or compressor rebooted control all came back on and began cooling unit running to specs
Jose R.
COOKTOP WHIRLPOOL WFE505W0HZ0 "Replaced faulty infinite switches..tested ok; used 1 W10434452 (SWITCH), and 1 WP3149404 (INFINITE SWITCH..) from stock"
George T.
WASHER WHIRLPOOL WTW8000DW5 All parts installed test ok.
George T.
W/OVEN EL/MW KITCHEN-AID KOCE500ESS08 Only getting 120v feeding to unit..it was pulled out already so i was able to check it..even at the outlet .only half was hot..we need 240v so the unit works properly..
Jerel L.
RANGE AMANA AGR5330BAS3 Installed grates. Explained functions to cus. Unit check ok
Mike D.
REFRIG/FREEZER JENNAIR JBZFL30IGX00 Check found ice maker not cycling needs new control and ice maker ; ordrng 1 W11233631 (CONTROL ) and 1 W11234554 (ICE MAKER )
Vincent D.
DISHWASHER JENN AIR JDB9800CWP2 Vd found glass in drain pump cleared tested unit ran to specs
Vincent D.
COOKTOP JENN-AIR JGD3536GS00 Vd unit needs switch (W10866564) ; ordrng 1 W10866564 (swtch-oven)
Marc C.
WASHER AMANA NTW4516FW2 Tested unit and diagnostics no trouble codes present explain the function of the options to the customer unit working as designed no leaks at time of service
Brian H.
WASHER WHIRLPOOL WFW72HEDW0 "Ran diagnostic check, found no issues. Ran cycle on Normal, found no issues. Unit diagnosed working ok."
Jerel L.
DISHWASHER KITCHENAID KDTM704ESS2 Faulty sump motor. making loud noises during washNeeds new; ordrng 1 W10861526 (SUMP)
Eric P.
DISHWASHER WHIRLPOOL WDF520PADB7 "Ep-checked drain pump, small bit of debris but not restricted. Checked drain tube at sink drain and found restriction-cleared and retested-Drained completely. Machine functions as designed"
Vincent D.
DISHWASHER KITCHENAID KDTE254ESS Vd installed part tested unit ran to specs
Vincent D.
OVEN KITCHENAID KODE500ESS04 Vd unit needs frame (WPW10709147) hinge(W10825778) resc customer ; ordrng 1 W10825778 (hinge-door) and 1 WPW10709147 (frame-glas)
Jesse F.
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced icemaker...; used 1 4317943 (ICEMAKER) from stock
Chris H.
WASHER WHIRLPOOL WTW8500BC0 "CH - put unit into diagnostics- at step c6, codes out ol. Found rust colored spatter on motor and bottom of tub. Unit needs bearing kit {W10435302}, stator {WPW10419333}, rotor {280146}, 3 job count on return ; ordrng 1 280146 (ROTOR) and 1 W10435302 (BEARING KIT) and 1 WPW10419333 (STATOR )"
Vincent D.
DRYER WHIRLPOOL LGQ8000JQ4 Vd unit needed fuse (WP3392519) 30 trip 117.95 labor 140 tax total 308.11 installed part tested unit ran to specs paid in full by check # 8493; used 1 WP3392519 (FUSE) from stock
Dennis B.
DRYER WHIRLPOOL WGD4850HW0 Db installed part tested unit unit ran to specs
Jose R.
DISHWASHER WHIRLPOOL WDF330PAHW1 Faulty sump/ motor.; ordrng 1 W11025157 (pump&motor)
Kenly S.
KITCHEN WHIRLPOOL WDT720PADM2 check and found that the motor is defective
Jesse F.
72' BM KITCHENAID KFCS22EVMS3 Found water supply to unit shut off. Turned on and instruct customer. Also replaced l&r side deli drawer endcaps/customer had parts...
Jose R.
DISHWASHER WHIRLPOOL WDT720PADM2 Found faulty sump/motor; ordrng 1 WPW10671941 (pump&motor)
Tim S.
DRYER MAYTAG MGDB765FC0 Replaced defective door switch ; used 1 WP3406107 (SWITCH) from stock
Tim S.
WASHER WHIRLPOOL WTW8000DW5 Unit needs air hammers
Jesse F.
REF BOT/MT 28CF KITCHEN-AID KFIV29PCMS03 Auger motor seized. O&i parts. Call alternate number first. Please schedule as late as possible...; ordrng 1 W10572235 (plate) and 1 W10822606 (motor) and 1 WPW10347114 (shaft)
Jose R.
DISHWASHER MAYTAG MDB8969SDE3 "Found faulty control console,two front lower rack wheel carriers broken,and left upper rack adjuster locking tab broken.; ordrng 2 W10195416V (dish rack wheel)s and 1 W11230938 (panel-cntl) and 1 WPW10740408 (adjuster)"
Vincent D.
OVEN KITCHENAID KEBS209BBL01 Vd unit needs cut off (W10436435) ; ordrng 1 W10436435 (fuse-thrml)
Jose R.
REFRIGERATOR MAYTAG MSD2576VEB00 Found icemaker mold leaking..replaced faulty icemaker.tested ok; used 1 WPW10300022 (ICEMAKER) from stock
Chris H.
WASHER MAYTAG MVWX655DW1 "CH - found unit with no stored error codes. Suspension is good, basket is spinning freely. Ran through diagnostic cycle - tests good. No new faults generated. Verified unit is level. Customer also had a complaint about divider in detergent dispenser drawer coming loose. Adjusted and reinstalled drawer to correct. Ran load size calibration cycle and went over load size and cycle selection with customer. No other functional issues found at this time"
Tim S.
RANGE IKEA IGS900DS05 Pls order; ordrng 1 WPW10204705 (manifold)
Chris H.
REFRIGERATOR JENN-AIR JS42PPDUDE01 "CH - replaced top rh fc led module {W10908166} - tests good. Took resistance reading of old led - reads ol. Called techline to report, sr# 7726884722. No other functional issues found at this time"
Jason T.
DISHWASHER MAYTAG MDB4949SHZ0 "Made checks” ran diagnostic test fill with water twice & drain, found no leaks at this time instructed customer..."
Tim S.
DISHWASHER KITCHENAID KDTE704DPA0 Pls order; ordrng 1 W11101428 (WASH ARM) and 1 WPW10448645 (arm-spray)
Mike D.
DISHWASHER WHIRLPOOL GU1200XTLS2 Check found unit needs new main control part is no longer available advise customer they will need to replace the unit
Jerel L.
DISHWASHER MAYTAG MDB8959SFH4 Sump assembly damaged. Sensor not reading properly. Ordering for repair. Cus has part concession.; ordrng 1 W11084121 (SENSOR) and 1 WPW10591570 (SUMP)
Keyel H.
REFIG/FREEZER WHIRLPOOL WRS325FDAW04 Defective led light in freezer if customer call back order fresh food led light PART # WPW10515058; used 1 WPW10515057 (LIGHT) from stock
Dennis B.
RANGE KITCHENAID KSGG700EBS1 Db unit needs following parts they are coverd under extended warranty ; ordrng 1 W10759285 (cntrl-elec) and 1 WPW10603096 (cntrl-elec)
Marc C.
DISHWASHER MAYTAG MDB89895HZ0 Tested unit found loose neutral wire reattached wire and tighten wire nut tested unit OK a dead unit issue
Tyler S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Unit has intermittent issues with power shutting off. It will stop cooling, leds will go out, and ui will be unresponsive. It’s to intermittent to diagnose properly. I spoke with two tech-line reps at customers request who both told me can’t be diagnosed unless it’s in a failed state. Tech-line guesses its the UI. Advised customer to call Whirlpool for a parts concession. Customer is not interested in a guess repair for $500.00. Paid $126.21 by chk#2246. SR#7726879471 If Whirlpool covers parts, labor, and or both please order user interface, main board, power supply, and pantry ui."
Marc C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Tested unit found noise coming from condenser vibrating I adjusted front feet tested unit OK also no side clearance on sides of unit as per owners manual 2 inches on each side
Jose R.
N/A N/A WTW7000DW3 F9E2 long drain..F5E1 lid lock error.Found faulty GEARCASE while testing unit..Incorrect drain hose size and length.; ordrng 1 W10811956 (drum assy) and 1 W11244231 (hose)
Arden D.
DRYER MAYTAG MGD8630HW0 "AD. Checked unit, ran cycle. Unit is functioning within designed operation. Advised customer to get vibration pads to minimize noise. Unit ok."
Tim S.
RANGE WHIRLPOOL KGCC506RBL05 This is a cooktop. MU was here Jan 6 ordered parts gave estimate. This was written up as a new call & dishwasher Please send original tech with his estimate & parts Please call customer to make appointment by end of today’s business ; snapped 1 QuickPics
Moses D.
RANGE KITCHEN-AID KSEG700ESS1 Replaced faulty cooling fan. Tested okKo8seo8dp1 Swpn11bf9fa4-1; used 1 W11107275 (FAN BLOWER) from stock
Chris H.
LAUNDRY MAYTAG MVWX655DW1 "CH - use authorization MO8INO8FPL1. found unit with stored f0e5 fault. Drain line has two seperate extensions attached before going into stand pipe. In diagnostic, unit did not drain fully before going into spin. Pressure tube is clear. Also, washplate is spinning freely - teeth are worn. Unit needs new washplate {W10902814}, hub {W10528947}. Advised customer to replace drain line and correct drain line installation ; ordrng 1 W10528947 (HUB) and 1 W10902814 (WASHPLATE)"
George T.
DISHWASHER KITCHEN-AID KDFE104HPS0 Nothing coming on..console not responding to commands..took door apart..checked all connections..reseated harness from min control to console...all came on. All test ok..
Tim S.
WASHER MAYTAG MVWB765F03 Tighten hinge screw
Arden D.
OVEN WHIRLPOOL WFG550S0HZ1 "AD. Found defective rear panel frame not aligned where regulator is mounted. This is causing regulator orifice stem and burner not to be aligned. The results of this is burner malfunction, not safe. Customer will request replacement."
Gabino P.
DRYER WHIRLPOOL WGD4800BQ0 2 cct motor broken ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Tim S.
D/WASHER UNDCTR KITCHEN-AID KDTE334DSS0 Pls order. Motor pump leaks; ordrng 1 W10300924V (gasket) and 1 WPW10455261 (pump&motor)
Jesse F.
REFRIG/FREEZER KITCHENAID KRFF507HBS00 "Icemaker not Put through diagnostics, reads “E5”. Harvest and water fill ok. O&i part...; ordrng 1 W11294907 (ICEMAKER )"
Gabino P.
WASHER WHIRLPOOL WTW4955HW1 Found code F0E2 Reset main board and check ok
Gabino P.
WASHER MAYTAG MVWC400XW4 "2cct ,need transmission decline repair"
Jesse F.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Water filter head leaking. O&i part. Customer will call KitchenAid to try and get a concession...call customer before service, not available before 10:30, but before 2...; ordrng 1 W11346623 (FILTER HEAD)"
Jesse F.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Leveled doors. Found front of pantry pan cracked. O&i part...call customer @ 908-803-2930...; ordrng 1 W11034025 (front-pan), used 2 M0274057 (SHIMS) from stock"
Gabino P.
RANGE WHIRLPOOL WFG505M0BW2 Cleaning burner and chec ok.
Gabino P.
DRYER WHIRLPOOL MGDP575GW0 Repaired from panel was loose cath clothes and replace LACHT and check ok; used 1 279570 (LATCH) from stock
Gabino P.
REFRIG/FREEZER WHIRLPOOL WRF954CIHZ00 Found refrigerator to cold reset temperature and working ok.
Jesse F.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Replaced f.f. door handle...
Jesse F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced main control board, power board, l.e.d. board, u.i., and pantry drawer u.i..."
Frank G.
WASHER MAYTAG MVWC465HW2 Needs drain hose extension kit...order kit and returnCUSTOMER REQUESTING AM 1rst appointment.; ordrng 1 DRNEXT4 (hose)
Jesse F.
REF BOT/MT 25CF KITCHEN-AID KFIS25XVMS6 Found drain iced and steamed clear. Replaced drain assembly per service pointer W10632338E...; used 1 W10619951 (grommet) from stock
Roberto C.
WASHER WHIRLPOOL WFW92HEFW0 "Needs water pump not draining properly 2cc2m under counter customer paid for the second man,,,paid in full; ordrng 1 WPW10605427 (pump-water)"
Frank G.
WASHER/DRYER UNKNOWN WGD9600TW1 "Managed to remove motor pulley from motor in machine...replaced defective pulley, reassembled dryer and checked"
Frank G.
WASHER WHIRLPOOL WFW9150WW01 Replaced door bellow and checked
Frank G.
DRYER WHIRLPOOL GEW9250PW0 Replaced defective heating element and checked
Frank G.
WASHER WHIRLPOOL WFW6620HW0 Replaced defective dispenser and checked...
Frank G.
DRYER EL MAYTAG MEDC465HW0 Removed grid cap off outside hooded vent...now working ok
Roberto C.
WASHER WHIRLPOOL GHW9400PT0 Reset control run check hoses all check ok
Adrian R.
D/WASHER UNDCTR KITCHEN AID KUDS02FRSS1 Check and found that the console panel is defective. The part is disconnected.; ordrng 1 WP8574145 (CONTROL PANEL )
Roberto C.
DRYER WHIRLPOOL WGD95HEXW1 Replace idle pulley test ok; used 1 W10837240 (IDDLE PULLEY) from stock
Roberto C.
WSH FRT/LOAD WHIRLPOOL WFW8620HC1 "I call this customer ask him what was the issue with the washer he told me that the delivery people left the pedestal behind and did not install it for him ,i explain to him pedestal is an accessory, we don’t do that tipe of work ,he hung up on me"
Adrian R.
DRYER MAYTAG MED5630HW1 Check and found that this dryer not vent out properly so the lint is backing up inside the dryer housing covering the motor plus other parts.; ordrng 1 279640 (PULLEY ) and 1 W11086656 (MOTOR ASSEMBLY ) and 1 WP697772 (BLOWER WHEEL )
Roberto C.
WASHER MAYTAG MVWC565FW0 Reset control run test ok
Adrian R.
WASHER WHIRLPOOL WFW5620HW0 Replace the control board but now displaying another error code which means that we need to replace the sensor ntc as well now .; ordrng 1 W1314664 (SENSOR NTC)
Roberto C.
WASHER WHIRLPOOL WTW8500DC3 Tested and found hot fill hose loose adjust back in place test ok no more leaks
Jesse F.
REFRIGERATOR KITCHENAID KSRK25ILSS02 Replaced defective water inlet valve and water filter cap...
Keyel H.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer floors are not even legs is already all the way Down but not touching the floor, adjust gasket with heat gun."
Paul T.
WASHER MAYTAG MHW3505FW "Checked unit, cleaned out pump and unit was working good, than console stopped responding and pump went dead will need pump and console.; ordrng 1 W11218377 (CONSOLE) and 1 WPW10605427 (PUMP)"
Keyel H.
REFRIG/FREEZER KITCHENAID KRFC704FSS00 "Fill tube wire shorted, will need new door."
Paul T.
REF S/S 20 CF WHIRLPOOL WRS571CIDM01 "Opened box at house with customer present and for 2nd time, door is damaged again. Will have to order again.; ordrng 1 LW10691266 (FRZ DOOR)"
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 Wrong part was send replace ice maker cycled ok.; used 1 W10884390 (
Adrian R.
REFRIG/FREEZER WHIRLPOOL JBL2088HES Replace the waters inlet value leave working fine.
Eddy P.
DRYER WHIRLPOOL WHD5090GW0 Unit is dryer the cloth but cutting off before time; ordrng 1 461970109731 (SENSOR MOISTURE ) and 1 W11239098 (CONTROL )
Eddy P.
WSH FRT/LOAD WHIRLPOOL WFW6620HC0 "Washer clips on the main board were broken tech could not fix it, washer is going to need whole harness. Will still come back with the main board ; ordrng 1 W10919932 (NOT HARNESS ) and 1 W11316252 (UPPER WIRE HARNESS ) and 1 W11318751 (LOWER WIRE HARNESS )"
Efrain R.
OVEN WHIRLPOOL WFE745H0FS1 Runaway tempshiwing calltech support to file complaint SR7726862621 order controland ordering sensor; ordrng 1 W10833885 (SENSOR) and 1 W11308431 (CONTROL )
Paul T.
REF BOT/MT 19CF WHIRLPOOL WRF560SEHW00 "Checked unit, was able to adjust shelf and bins to open and close properly, also went over proper use and care. All test and check ok."
Karl G.
WASHER MAYTAG MVWB765FW3 "KG 1/10 spoke to customer prior to arrival, cust was unaware of service, not home. Will call back to reschedule. Please add control to parts also. Unit fill when cycle is already complete ; ordrng 1 W11195970 (cntrl-elec)"
Paul T.
D/WASHER UNDCTR WHIRLPOOL WDT750SAHZ0 "Checked unit, found drain under sink clogged causing unit to not drain, when disconnected unit drains properly. Tried sticking screwdriver into drain under sink to clear out but no good, drain might have corrected shut. Advised they might have to call a plumber if draino does not work. Unit test and check ok."
Karl G.
RANGE WHIRLPOOL WFG540H0ES KG 1/10 checked unit found ignitor is not sparking at burner. Needs new spark module.; ordrng 1 WPW10475149 (module-spk)
Eddy P.
DRYER GAS WHIRLPOOL WGD85HEFW0 Ran test on dryer unit is working fine now could not get any issues with
Karl G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 KG 1/10 checked unit found fresh food section getting too cold and freezing water tank preventing water from dispensing and fill ice maker to make cubes. Needs new control and air damper assm; ordrng 1 W11035836 (cntrl-elec) and 1 W11087463 (damper)
Eddy P.
DRYER WHIRLPOOL WET4027HW0 "Dryer door is working ok. Instructed customer door is ok must get use to it , not as tough as customer thought"
Eddy P.
DRYER WHIRLPOOL WED9290FW0 Installed new sump pump ran test dryer is working fine now
Eddy P.
DRYER WHIRLPOOL WHD862CHC0 "Ran test dryer seems to be working fine could not find any issues, ran a test with a load and it seems to be heating up properly and on time"
Elmer A.
WASHER WHIRLPOOL WFW9151YW00 Basket broke off over haul 2men 3count.; ordrng 1 W10313497 (tub-outer) and 1 W11239040 (tub-outer) and 1 WPW10202459 (basket) and 1 WPW10283361 (nut)
Karl G.
DISHWASER MAYTAG MDB7749SBB0 "KG 1/10 installed main wash motor, hoses and sensor. Checked unit through cycle. No leaks detected. Dishwasher operating as designed"
Karl G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 KG 1/10 checked unit found refrigerator making vibrating noise when cooling. Removed rear panel cover fastened all components in compressor section. Unit operating and cooling with. Normal sounds. Operating as designed
Gabino P.
WASHER WHIRLPOOL WFW5620HW0 Replace console and working ok.
Elmer A.
WASHER MAYTAG MVWC465HW2 "Ran diagnostic operation ok,no error codes."
Elmer A.
WASHER WHIRLPOOL WFW9450WR00 Installed bellow checked operation ok.; used 1 WP8182119 (BELLOW) from stock
Elmer A.
WASHER MAYTAG MVWC565FW1 "Checked operation machine ok,need plumer to replace drain hose cracked."
Elmer A.
WASHER WHIRLPOOL WFW86HEBW1 Unclogged drain pump checked operation ok.
Elmer A.
DRYER WHIRLPOOL MGDX655DW0 Installed support checked operation ok.; used 1 W10314173 (rollers) from stock
Elmer A.
DRYER WHIRLPOOL MGDX655DW2 Checked operation machine ok working as designed normal sound.
Elmer A.
WASHER AMANA NTW4516FW1 "Ran diagnostic operation ok no error codes ,customer not satisfied wants to exchange for WP."
Roberto C.
DRYER MAYAG MGDB850WQ0 Clean dryer housing run test ok
Roberto C.
WASHER AMANA NTW4516FW3 Reset control run diagnostics test ok
Sam C.
REFRIG/FREEZER JENN-AIR JF42NXFXDE00 Troubleshoot unit freezer temperature -7 fridge section 39 F customer was using a thermometer that was reading 52 degrees F CALLED TECH LINE because unable to diagnostics on UI they advised to replaced both boards again also notice damage insulation on evaporator order new parts; ordrng 1 W10555472 (INSULATION ) and 1 W10555478 (INSULATION) and 1 W10555480 (SHIELD HEAT) and 1 W10565852 (HARNESS WIRE) and 1 W10667607 (THERMISTER) and 1 W10846767 (UI) and 1 WPW10739408 (ELECTRONIC CONTROL)
Paul D.
DISHWASHER WHIRLPOOL WDF330PAHT2 Checked unit found no wash motor need to order ; ordrng 1 W11025157 (pump&motor)
Roberto C.
WASHER WHIRLPOOL WTW7300DW1 Replace water valve run test no more leaks
Frank G.
WASHER WHIRLPOOL WFW9150WW01 Replaced defective drain pump and checked ; used 1 WPW10730972 (PUMP-WATER) from stock
Marc M.
MICROWAVE KITCHENAID KEMS308SSS05 Check unit at this time unit cannot be repaired the more we get deeper into unit to repair unit the more parts we see that are damaged by the power outage cx decided to replace unit will contact insurance company.
Paul D.
WASHER WHIRLPOOL WFW560CHW0 Checked unit display doesnt turn on need2 man to remove dryer ; ordrng 1 W11294805 (cntrl-elec) and 1 W11329046 (cntrl-elec)
Marc M.
DISHWASHER KITCHENAID KDTE104ESS Unit tested and checked removed debris from drain motor and tested and checked ok.
Marc M.
OVEN MAYTAG MER6775BAS Part installed switch not needed for repair tested and checked ok
Marc M.
COOKTOP WHIRLPOOL WFG505M0BS3 Unit tested and checked no issues with burners explained to cx she has to clean burners when when food spills over on them and follow keep and care guidelines.
Paul D.
M/W OTR AMANA AMV2307PFS3 Control board wasn’t sent out installed interlock tested ok need control board will order ; ordrng 1 W10849846 (cntrl-elec)
Marc M.
COOKTOP WHIRLPOOL WFE320M0EB2 Unit tested and checked no issue detected at the time of app. Cx instructed. All burners working well no issues.
Wayne L.
MICROWAVE KITCHENAID KEMS308SSS05 Check unit at this time unit cannot be repaired the more we get deeper into the unit to repair unit the more parts we see is damaged by the power outage board broken filter board broken transformer damage and there is other stuff is also damaged customer have pictures of broken and damaged parts customer will contact CON ED for replacement
Paul D.
DRYER EL WHIRLPOOL LDR3822PQ2 Checked unit found no .int on element no build up on lint in unit tested ok
Paul D.
DRYER WHIRLPOOL WGD8620HC0 Vent for the dryer on first and second floor are all on the same vent picture on quick pic
Paul D.
DISHWASHER KITCHENAID KDTE334GPS0 Checked unit found unit started unit again installed new touch pad if happens again needs computer
Paul D.
DISHWASHER KITCHENAID KDTE254ESS0 Checked unit found rinse agent knob came out and melted . Customer not sure if wants to replace cap or complete detergent disp knob $ 19.31 or disp $ 105.26 plus tax and labor
Paul D.
REFRIG/FREEZER WHIRLPOOL WRF954CIHZ00 Replaced parts tested ok
Omar S.
DRYER WHIRLPOOL WGD8620HC0 "Costumer have two more vent connected to vent,that the reason why is having an error F3E3 need a single vent connected to the dryer in order to work properly."
Trevor B.
OVEN JENN-AIR JJW2430DS01 TB- Installed new user interface (part sent to customer) ore-id console not used. Tests good.
Trevor B.
MICCROWAVE KITCHENAID KMHC319ESS4 TB- Customer showed video of noise in question. Faint buzzing coming from turntable motor. Advised customer this is normal noise for this part to make. Unit has no functional part failure. Advised customer to co tact customer service. Customer is simply not satisfied with quality of unit.
Trevor B.
REFRIGERATOR KITCHENAID KRFC704FPS00 TB- Found RC evaporator fan harness disconnected. Secured wiring harness and verified fan operation. Tests good.
Trevor B.
LAUNDRY WHIRLPOOL WTW7500GW0 TB- Unit has no stored error codes. All diagnostic tests normal. Found no functional issues at this time.
Trevor B.
REFRIGERATOR JENN-AIR JF42SEFXDB00 TB- Installed new main control assembly. Tests good. Paid balance $350.87 by cc ref# 1953925185.
Trevor B.
M/W OTR JENN-AIR JMV8208CS0 TB- Installed new door switch/interlock kit. Tests good. Paid total $243.23 by check #163; used 1 W11244490 (INTERLOCK) from stock
Trevor B.
OVEN WHIRLPOOL WFG550S0HZ1 TB- Customer states that there was very little flame coming from broil tube last time was used. Verified broil operation was correct and could not duplicate customer complaint. States also that baking temperature is too low. Found oven temp approx 15*F lower than target temp. Adjusted temp calibration to correct issue. All tests good.
Trevor B.
RANGE JENN-AIR JES1450FS0 TB- Unit had previous F2 E1 (stuck key) due to moisture buildup on control panel. No issues found at this time. All unit functions test good. Advised customer how to avoid issue from reoccurring.
Gerry Q.
DISHWASHER KITCHENAID KUDC03FVSS Unit need new control panel ; ordrng 1 WPW10250006 (panel-cntl)
Gabino P.
WASHER WHIRLPOOL WFW75HEFW0 Replace broken main board and pressure Swicht and check ok.
Marc M.
OVEN WHIRLPOOL WFG525S0HZ Trim installed and tested and checked ok unit ops well door handle always rubs on radiator cx fine with the way it is no other option.
Chris H.
REFRIG JENN AIR JUD24FCECX "CH - installed new tape and clip for upper drawer wire harness. Upon attempting to pull out unit, found cabinet trim along front of vanity holding unit in. Advised customer to have trim removed by a professional to avoid damage and reschedule call; saved tckt"
Omar S.
WASHER WHIRLPOOL WFW6620HW No problem found with washer the problem is the drain hose connection need to fix it or get a plumber to install a new pipe.
Gerry Q.
M/W OTR WHIRLPOOL WML55011HS3 Helper job done unit still not completed as per tech support unit issue will be on research
Gerry Q.
DISHWASHER KITCHENAID KDTE334GPS0 Control board reset wire at juntion box was not connected
Gerry Q.
DISHWASHER WHIRLPOOL WDT780SAEM1 Wash pump motor replaced tested ok
Gerry Q.
OVEN MAYTAG MER6600FZ2 Door hinges replaced unit tested ok
Gerry Q.
DISH WASHER KITCHEN AID KDFE104DBL2 Cleand wash pump motor unit tested ok
Eric P.
REFRIG JENN AIR JUD24FCECX "Ep-2nd man to CH, customer needs to have unit accessible"
Gerry Q.
OVEN JENN-AIR JJW2827WS02 Unit over heating need control appliance manager and oven sensor ; ordrng 1 WP74008369 (sensor- ov) and 1 WPW10292568 (cntrl-elec)
Chris H.
WASHER WHIRLPOOL WTW4850HW1 CH - found unit with stored f8e1 fault. Unit has no cold water coming through inlet line. This is a plumbing issue. No functional issues with unit itself found at this time. Advised customer to contact a licensed plumber to resolve
Wayne D.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Installed meat pan,door trim, led lights, and heater"
Jose R.
RANGE WHILRPOOL WEGA25H0HN0 User interface not responding ..need to replace control console complete; ordrng 1 W11339753 (CONSOLE STNSS)
Stan F.
RANGE - ELECTRIC WHIRLPOOL WFE510S0AW0 Customer said right front element stays on high will need switch..customer will think about the repair.
Paul T.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked unit, unit is operating as designed and is making normal operating sounds. Unit is exposed on both sides and is in a small kitchen which amplifies sounds. Advised customer that this is normal operation and she stated she wants a different unit and is not happy. Referred customer to customer service."
Clem S.
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 "Replaced defective valve and module ,test good"
Clem S.
REFRIGERATOR JENN-AIR JF36NXFYDE01 "Replaced defective evaporator upper cover lens,test good; used 2 W10908166 (LED LIGHT) from stock"
Karl G.
RANGE WHIRLPOOL WFG515S0ES0 "KG 1/10 installed spark module. Checked unit through heating, oven heating and operating properly"
Eric S.
M/W OTR WHIRLPOOL WML55011HS3 SR#7726760260. Per tech support they will research ; saved tckt
Adrian R.
WASHER WHIRLPOOL WFC7500VW2 "Replace the door latch assembly, leave working properly."
Kage M.
WASHER MAYTAG MVWX655DW1 Checked and found a lot of sediment in the screen of the valve cleared and left the unit working as designed
Jose R.
WASHER WHIRLPOOL WTW4850HW1 Tested unit found no codes..instructed customer on loading and cycle selections for best results..
Eric S.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found evap fan not working need parts; ordrng 1 W11024089 (EVAP FAN) and 1 WP2169142 (BLADE)
Eric S.
REFRIGERATOR WHIRLPOOL WRS325FDAM Found condenser fan not working also damper not working properly need parts; ordrng 1 W11193484 (BLADE) and 1 WPW10151374 (DAMPER) and 1 WPW10508362 (CONDENSER FAN)
Adrian R.
DISHWASHER WHIRLPOOL WDF518SAHM0 Install part leave working properly fine.
Enerve B.
DRYER WHIRLPOOL WHD5090GW0 "Checked out the the dryer,founded the failure of the mcu,reseted,works now,still needs to order,diagnosed with David Wpl tech line,file# 7726862920.; ordrng 1 W11239098 (CCU)"
Adrian R.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replace the water inlet value, leave working properly."
Eric S.
OVEN WHIRLPOOL WEG515S0FS2 Adjusted Door switch on unit/ tested/ checked ok
Eric S.
DISHWASHER KITCHENAID KDTE334GPS0 Found float switch out of position
Eric S.
RANGE WHIRLPOOL WFG505M0BS3 Installed parts
Sam C.
REFRIGERATOR KITCHENAID KRFC604FSS01 Called tech line to diagnostics unit # 7726869876 need more parts; ordrng 1 W11036448 (COIL VALVE) and 1 W11330486 (UI) and 1 W11330487 (CONTROL BOARD)
Enerve B.
WASHER WHIRLPOOL CAE2745FG "Installed the 2 of 3 parts listed below,one rts,tested on full cycle,works as designed."
Jason T.
REFRIG JENN AIR JS48NXFXDE01 "Defrost ice maker fill, tested ok..."
Kenny G.
WASHER WHIRLPOOL WTW5000DW1 Found stuck key error. Will replace control and also found motor fault error. Will replace motor and cap ; ordrng 1 W10803586 (cntrl-elec) and 1 WPW10006487 (motor-drve) and 1 WPW10625046 (capacitor)
Jason T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ "Adjusted water filter housing, tested ok..."
Damion M.
DISHWASHER WHIRLPOOL WDT730PAHW0 Check dishwasher but im unable to verify customer complaint check found no issue instruct customer left unit working has design ... pls don’t send me back here pls different tech ...OK
Gabino P.
DRYER WHIRLPOOL MGDX500BW0 "Replace broken motor and blower and check ok.; used 1 279827 (motor), and 1 WP694089 (BLOWER WHEEL) from stock"
Gabino P.
DRYER MAYTAG MGDB855DC4 Found code F4E3 F2E1 reset main board and check ok.
Sam C.
REFRIGERATOR JENN-AIR JFX2897DRM02 "Defrosted ice installed new board control,UI,motor evaporator with harness level unit"
Sam C.
REF BOT KITCHEN AID KSSC48FTS02 Installed a new board replacement cycle check
Chris H.
WASHER MAYTAG MHW5630HW0 "CH - during repair, could not remove screw holding the rotor onto the stator. Opened replacement rotor which includes the screw and found red loctite on threads of screw. Can not break screw loose. Called techline, sr# 7726783070. Per techline, unit needs new tub and drum {W11287253}. 2 techs, 3 job count on return; ordrng 1 W11287253 (TUB AND DRUM)"
Sam C.
72' BM JENN-AIR JFC2290VPY4 Defrosted ice unclogged drain installed new drain tube cycle check ; used 1 W10619951 (grommet) from stock
Kenny G.
WASHER WHIRLPOOL WFW5620HW0 Found unbalanced loads code and also suds code. Educated customer on detergent levels. And proper loading. Tested machine for proper working order
Kenny G.
WALL OVEN WHIRLPOOL WFG525S0HW1 Found loose connection at latch switch done.
Kenny G.
REF BOT/MT 25CF MAYTAG KRMF706EBS01 Found clogged filter advised customer to change filter
Kenny G.
RANGE WHIRLPOOL WEGA25H0HN0 Only installed user interface. Control board no needed. Tested ok
Darren S.
DISHWASHER KITCHENAID KDTE104EBL2 Did not receive part ; saved tckt
Wayne D.
REFRIG/FREEZER MAYTAG MFF2055YEM00 Replaced ice maker ; used 1 4317943 (ICEMAKER) from stock
Wayne D.
REFRIGERATOR WHIRLPOOL ART104TFDW00 "Replaced compressor; used 1 876764 (VALVE), and 1 W10143759 (DRIER) from stock"
Chris H.
DRYER MAYTAG MGDB835DW4 CH - installed new rollers and idler pully - tests good. No other functional issues found at this time
Vincent D.
KITCHEN WHIRLPOOL AER6303MFS2 Vd found unit with a mis wired code advised l1 going to neutral advised cust to contact a electrician
Darren S.
REF BOT/MT 24CF WHIRLPOOL WRX735SDHZ01 Found low water pressure from dispenser .. customer instruct to change filter
Darren S.
RANGE WHIRLPOOL WFG320M0BW2 As per customer ... fire in oven .. ran bake cycle ... had alot of smoke ... customer instruct... possible spill from food ... as of now .. normal operation ..
Darren S.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Found low water pressure from dispenser .. customer instruct to change filter .. and to clean condenser
Damian T.
WASHER MAYTAG MVWB765FW3 "Checked and found unit had a broken lid at l/s hinge. Replaced lid, rechecked functions and unit tested ok."
Ken K.
REFRIG/FREEZER WHIRLPOOL KSSC48QTS03 Replaced main control and evaporator fan motor due to unit not running
Stan F.
WALL OVEN JENN AIR JJW2430DP01 Customer set time 11 mins fast will need new control panel.; ordrng 1 W11236887 (console)
Brian H.
WASHER WHIRLPOOL WFW6620HC0 Diagnosed and replaced faulty door bellow W11314648. Working ok.
Jose R.
DISHWASHER WHIRLPOOL WDF520PADB7 Found broken rack stop and faulty dispenser door..; ordrng 1 WPW10082861 (stop) and 1 WPW10671905 (deterg disp asm)