Near Queens, NY 11375
Mike D
Job Details: 08/13/2020
WASHER MAYTAG MHW5630HW0 Check found no problem with unit at this time found error code for off-balance load advise customer not to overload or under load unit advised to keep weight balanced unit checked ok
Near Saddle Brook, NJ 07663
Stoyan S
Job Details: 08/13/2020
MICROWAVE WHIRLPOOL KMHS120EWH1 Door broken on the middle and no display can be seen Order new door and cntrl; ordrng 1 W10727601 (door/mw) and 1 WPW10678766 (cntrl-elec)
Near North Brunswick Township, NJ 08902
Moses D
Job Details: 08/13/2020
OVEN KITCHENAID KOCE500ESS05 Replaced control panel and light bulb for microwave. Tested ok; used 1 W10886919 (LAMP BULB) from stock
Near Queens, NY 11434
George T
Job Details: 08/13/2020
RANGE WHIRLPOOL WFG320M0BW2 Parts needed as listed...found broken.; ordrng 1 W11105179 (hndle-door) and 1 W11176456 (GLASS) and 2 W11428245 (SCREWS)s and 2 WPW10183368 (cap-burner)s and 1 WPW10183369 (cap-burner) and 1 WPW10183370 (cap-burner) and 1 WPW10339443 (knob) and 1 WPW10481433 (nameplate)
Near New York, NY 10028
Eddy P.
Job Details: 08/13/2020
DRYER WHILPOOL n/a Replaced fan blower dryer is working fine now no more noise.
Near Jersey City, NJ 07305
Felipe T.
Job Details: 08/13/2020
RANGE WHIRLPOOL WFG320M0BS3 "Replaced defective left front valve and knob p-stock ; used 1 W10339442 (KNOB ), and 1 WPW10206287 (VALVE - BURNER) from stock"
Near Piscataway, NJ 08854
Moses D
Job Details: 08/13/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced faulty front right wheel from upper rack. Tested ok
Near Califon, NJ 07830
Moses D
Job Details: 08/13/2020
RANGE JENN-AIR JGRP436WP02 Made checks found customer has propane and oven was never converted to propane from natural gas. Would need kit W10825584 and have unit converted over. Advised we don’t do conversions.
Near Robbinsville Township, NJ 08691
Trevor B
Job Details: 08/13/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 TB- Unit has failed control. Also found UI buttons erratic non-responsive. Gave customer estimate for replacement parts and labor. Customer declined repair at this time. Paid service charge $125.76 by cc ref# 3317733438.
Near Holmdel, NJ 07733
Dennis B
Job Details: 08/13/2020
RANGE - GAS JENN-AIR JXU9136HP1 Db tested unit unit ran to specs customer concerns about light flickering on low setting very slight flicker just frequency of light on low setting
Near Staten Island, NY 10312
Aris S.
Job Details: 08/13/2020
REFRIG/FREEZER WHIRLPOOL AFD2535DEQ5 "Found a bad ice maker install one, need 24 hours to adjusted"
Near Bound Brook, NJ 08805
Roberto C
Job Details: 08/13/2020
DRYER MAYTAG MED6630HW1 Tested and found customer using steam with a small load water hits the glass door and runs down the floor must used with a larger load dryer machine check ok
Near Hillsborough Township, NJ 08844
Roberto C
Job Details: 08/13/2020
WASHER WHIRLPOOL WTW8500DC3 Replace gearcase and slider test ok
Near New York, NY 10022
Adrian R.
Job Details: 08/13/2020
REFRIGERATOR KITCHENAID KFXS25RYMS2 "Check and found that the freezer door wasn’t closing properly, which causes the frost buildup. Repair the door,leave closing properly."
Near Queens, NY 11434
George T
Job Details: 08/13/2020
WSH FRT/LOAD WHIRLPOOL n/a Complaint is a bad odor after wash.Unit is keeping washer clean.Leaving the door open after wash.Drain down all the accessible areas.Also does the clean washer cycle.Often.Put unit into diagnostics no failure codes came up.Also went through all the components on washer.Everything proved to work perfectly.
Near Queens, NY 11433
George T
Job Details: 08/13/2020
REFRIG/FREEZER WHIRLPOOL WRS322FDAB00 Part installed. All test ok.
Near Queens, NY 11423
George T
Job Details: 08/13/2020
RANGE - GAS KITCHENAID KGRS807SSS02 Had a hard time removing the screws from the burners. Actually had to drill them out.All the parts that were listed were installed was able to get unit running.Customer also tested burners.
Near Queens, NY 11385
Siaka
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 After putting the refrigerator in force defrost. Ohm orange and white for heater and got 29.8. Also tested voltage and got 122.Tested brown orange bimetal and found bimetal to be bad per techline and given case # 7728535026Part needed WPW10225581 Customer declined additional repair.
Near Queens, NY 11379
Siaka
Job Details: 08/13/2020
REFRIG/FREEZER WHIRLPOOL WRS325FDAM01 Spoke to customer offsite on call ahead. customer says refrigerator was repaired already and does not need service and to cancel service.
Near Queens, NY 11357
Siaka
Job Details: 08/13/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 Installed parts tested and works. remind customer that water coming into refrigerator could be harsh causing filter to clog quicker with excessive usage.
Near Queens, NY 11413
Siaka
Job Details: 08/13/2020
REF BOT/MT 19CF WHIRLPOOL n/a Freezer door is not closing properly due to rails stock ordered left hand rail WPW10397636 and right hand rail WPW10397635 and thermistor WPW10383615; ordrng 1 WPW10383615 (thermistor) and 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Near Staten Island, NY 10314
Aris S.
Job Details: 08/13/2020
REFRIGERATOR KITCHENAID KSSO48FMX01 "Wrong board was received, but I found a loose realey was loose on the old board, test it is working good, but if problem continues, then it will need to find the right contro board."
Near Staten Island, NY 10314
Aris S.
Job Details: 08/13/2020
DISHWASHER KITCHENAID KDPM604KPS0 "I call up tech line spoke bush 7728533802, fixed the rack was out of place, test it is working good."
Near Staten Island, NY 10314
Aris S.
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Need the braked for the evap fan motor & the evap fan motor, I call up the office, parts was no found on the model #; ordrng 1 W10633579 (baffle-air) and 1 W10850162 (orifice) and 1 W11127829 (motor-cond)"
Near Staten Island, NY 10314
Aris S.
Job Details: 08/13/2020
RANGE AMANA AGR5330BAS3 Install parts test it is working good
Near Staten Island, NY 10303
Aris S.
Job Details: 08/13/2020
RANGE WHIRLPOOL WFG320MOBS3 Install parts test it is working normal
Near Queens, NY 11415
Paul T
Job Details: 08/13/2020
RANGE AMANA AGG222VDW4 "Installed all parts on unit, all test ok"
Near Brooklyn, NY 11224
Mike D
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Name plate was already on properly unit checked ok
Near Queens, NY 11366
Kenny G
Job Details: 08/13/2020
WASHER WHIRLPOOL WTW4616FW1 Ran tests on the unit found code for over Overfill recalibrated control and tested and ran OK customer will call if issues persist then we will have to change the main control on the unit
Near New York, NY 10011
Clem S.
Job Details: 08/13/2020
GARBAGE DISPOSAL KITCHEN AID FKDLFLFLFLLRL "Remove paper trap on spinner,test good"
Near New York, NY 10019
Clem S.
Job Details: 08/13/2020
REFRIG/FREEZER WHIRLPOOL KFC022EVBL1 "Replaced replaced broken L end cap ,test good"
Near New York, NY 10024
Clem S.
Job Details: 08/13/2020
REFRIGERATOR KITCHENAID KBFC42FTS06 "Found freezer bin right top bin not in place ,cause frost build up . Reinstall bin ,customer will remove frost ,test good"
Near Brooklyn, NY 11230
Clem S.
Job Details: 08/13/2020
WASHER MAYTAG MVWP575GW Wrong address correct address is 967 East 8th Brooklyn ; schdld next appmnt for 8/13 THU !
Near Holmdel, NJ 07733
Dennis B
Job Details: 08/13/2020
REFRIG/FREEZER KITCHENAID KRFC704FPS04 Db all seals are good little frost in center of unit
Near New York, NY 10069
Clem S.
Job Details: 08/13/2020
OVEN KITCHEN AID KSGG700ESS0 "Defective key pad ,order part ; ordrng 1 W10909669 (panl-cntrl)"
Near New York, NY 10025
Clem S.
Job Details: 08/13/2020
REF BOT/MT 19CF WHIRLPOOL n/a Customer 03; saved tckt
Near Irvington, NJ 07111
Felipe T.
Job Details: 08/13/2020
OVEN WHIRLPOOL DUPLICATE Duplicate order
Near Bayonne, NJ 07002
Felipe T.
Job Details: 08/13/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Allow two counts. Ordered parts ; ordrng 1 W11087376 (SUMP) and 1 WPW10681506 (TUB)
Near Denville, NJ 07834
Efrain R.
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Advise customer doors wont be cover undr contract
Near Brooklyn, NY 11224
Mike D
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Replaced defective refrigerator door unit checked ok
Near Rockaway, NJ 07866
Efrain R.
Job Details: 08/13/2020
WASHER WHIRLPOOL CAE2745FQO Replace control tested ok. 95.00 labor 117.95. Bill to customer.
Near Denville, NJ 07834
Efrain R.
Job Details: 08/13/2020
DISHWASHER KITCHENAID KDTE254ESS2 Needs ski support lh and rh also tie andlh and support.; ordrng 1 W11193827 (LH SKI SUPPORT ) and 1 W11213333 (RH SHI SUPPORT ) and 2 WP8539102 (SUPPORT )s and 2 WPW10082853 (TIE)s and 1 WPW10473807 (LH SUPPORT ) and 1 WPW10473809 (RH SUPPORT )
Near Brooklyn, NY 11224
Mike D
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced damaged refrigerator door and both door handles unit checked ok
Near Brooklyn, NY 11224
Mike D
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Replaced defective refrigerator door unit checked ok
Near Hillsborough Township, NJ 08844
Antonio
Job Details: 08/13/2020
REFRIG/FREEZER WHIRLPOOL WRV986FDEM01 Installed parts Tested ok
Near Roselle Park, NJ 07204
Moses D
Job Details: 08/13/2020
RANGE AMANA AGR5330BAS3 "Made checks adjusted burner size and documented with tech line about issue with door and sides getting too hot and pan falling off burner grate, advised that oven is within UL and CSA standards for safety and can not use pan that is bigger then grates SR 7728536606. Unit tested ok"
Near Roselle Park, NJ 07204
Moses D
Job Details: 08/13/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Made checks found spray arms cracked and adjuster wheel broken, replaced faulty parts. Tested ok ; used 1 W10712394 (ADJUSTER) from stock"
Near Linden, NJ 07036
Moses D
Job Details: 08/13/2020
RANGE WHIRLPOOL WGG745S0FS02 "Made checks unit working as design, advised customer when turning on burner to turn slowly."
Near Califon, NJ 07830
Moses D
Job Details: 08/13/2020
COOKTOP JENN AIR JED3430WB00 Made checks found RF element not coming on. Ordering parts ; ordrng 1 WP8273994 (ELEMENT RF) and 1 WPW10222828 (SWITCH RF)
Near Edison, NJ 08837
Moses D
Job Details: 08/13/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Replaced faulty control. Tested ok
Near Lafayette Township, NJ 07848
Frank G.
Job Details: 08/13/2020
WASHER MAYTAG MVWX655DW1 No error codes at all...found multiple coins binding washplate...removed coins...ran diagnostics and recalibrated control
Near Woodland Park, NJ 07424
Jesse F
Job Details: 08/13/2020
REFRIG/FREEZER KITCHENAID KRFF707ESS00 "Defrost f.f. evaporator(made sure thermistor was secured and placed in the proper position per service pointer W11092686F) and replaced main control board, u.i., power board, l.e.d. board, and pantry drawer u.i..."
Near Queens, NY 11423
Paul T
Job Details: 08/13/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Installed new parts on unit, cleared all ice build up, all test ok."
Near The Bronx, NY 10461
Lewis G.
Job Details: 08/13/2020
REF T/M 18 CFFF WHIRLPOOL n/a Refrigerator is dripping with excessive amount of water from the returns from the top into the refrigerator compartment please review parts for repair; ordrng 1 W10839843 (thermostat)
Near Butler, NJ 07405
Jesse F
Job Details: 08/13/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Still leaking from dispenser chute. Called tech line(SR# 7728535578). Freezer door needed. O&i part. 2 men...; ordrng 1 LW11026429 (FREEZER DOOR)
Near Queens, NY 11413
Paul T
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Checked unit, found both upper and lower doors forming big rust spots will need doors. Advised 6-8 weeks to receive new doors; ordrng 1 LW10642551 (FF DOOR) and 1 LW10642554 (FREZ DOOR)"
Near Queens, NY 11364
Kenny G
Job Details: 08/13/2020
REFRIG/FREEZER WHIRLPOOL WRS322FNAW00 All lights tested and is working as designed
Near Queens, NY 11385
Paul T
Job Details: 08/13/2020
WASHER MAYTAG MVWC565FW2 "Checked unit, motor humming very loud and not kicking on, will order motor and cap.; ordrng 1 W10885487 (MOTOR) and 1 W11428524 (CAPACITOR )"
Near Highland Park, NJ 08904
Roberto C
Job Details: 08/13/2020
DRYER WHIRLPOOL WET4027HW0 Tested and found small socks inside blower wheel pull it test ok
Near Elizabeth, NJ 07202
Roberto C
Job Details: 08/13/2020
WASHER MAYTAG MVWC415EW1 No water coming into washer machine reset control run test ok
Near Roselle Park, NJ 07204
Roberto C
Job Details: 08/13/2020
WASHER WHIRLPOOL WTW5005KW0 Tested and found washer running off balance loads adjust front feet reset control run diagnostics test ok
Near Montgomery, NJ 08502
Antonio
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced ice maker Tested ok
Near Kenilworth, NJ 07033
Roberto C
Job Details: 08/13/2020
DRYER MAYTAG MGDB765FC0 Needs control not heating properly; ordrng 1 W11089308 (cntrl-elec)
Near Hillsborough Township, NJ 08844
Antonio
Job Details: 08/13/2020
REFRIGERATOR KITCHENAID KBSD612ESS01 Installed parts Tested ok
Near North Brunswick Township, NJ 08902
Antonio
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Sr 7728536571 Customer has the temperature in the freezer set to 2 and the refrigerator set to 3 The temperature should be set at least at half way point Also, the customer is having a hard time opening the refrigerator door. This is an elderly couple and apparently don’t have the strength to open the door Tech tried explaining both issues to the customer, but they did not want to hear it and proceeded to make insults Called tech line to document the issue"
Near Piscataway, NJ 08854
Antonio
Job Details: 08/13/2020
REFRIG/FREEZER KITCHENAID KRFC704FSS00 Water filter door is also bent and needs supports Two techs two count on return ; ordrng 1 W10794553 (support) and 1 W10794555 (support) and 1 W11347069 (FILTER DOOR)
Near Rockaway, NJ 07866
Efrain R.
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Repkace one lid only recd 1 .and end caps
Near Blairstown, NJ 07825
Efrain R.
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Repkace new mullion trim ok.
Near Rockaway, NJ 07866
Efrain R.
Job Details: 08/13/2020
WALL OVEN WHIRLPOOL WOS51ES4ES00 Unit must be pulled out too high of a install. Reschedule 8 /24;
Near Blairstown, NJ 07825
Efrain R.
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Now frost build up at back wall cust wants new no more repairs called tech support using the same sr # 7228462643 advise customer must call customer service. Rts shim
Near Sparta, NJ 07871
Efrain R.
Job Details: 08/13/2020
REFRIGERATOR KITCHENAID KBSD602ESSOO Replace 3 of w11462342 tedted ok
Near The Bronx, NY 10475
Lewis G.
Job Details: 08/13/2020
REF BOT/MT 19CF WHIRLPOOL n/a Customer stating that the refrigerator was leaking from the front removed ice sheet underneath the freezer compartment also put hot water for drain to unclog drain issue unit repaired
Near The Bronx, NY 10469
Lewis G.
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 This is a freestanding refrigerator checked seals door seals compressor is running is blowing out cold air issue is that the kitchen is extremely hot and customer stated that she’s always opening and closing the refrigerator door causing a lot of condensation inside the refrigerator no defects found with unit
Near Dover, NJ 07801
Efrain R.
Job Details: 08/13/2020
RANGE WHIRLPOOL WFG525SOJSO Eractic spark ordering pts as prescreen since customer lives in newton not dover.; ordrng 1 W11233074 (HARNESS) and 1 WPW10475149 (MODULE ) and 2 WPW10515454 (HEADS)s and 2 WPW10515455 (HEADS)s
Near Yonkers, NY 10710
Marc M
Job Details: 08/13/2020
OVEN KITCHENAID KODE500EBL04 Part installed and tested ok unit ops well.
Near Larchmont, NY 10538
Wayne L
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Check unit installed part that was order unit working fine
Near The Bronx, NY 10455
Lewis G.
Job Details: 08/13/2020
REF S/S 20 CF WHIRLPOOL n/a Wasn’t able to diagnose customer had to unit in the living room unplugged stating that it was in the living room for the last three months unable to diagnose advise customer to have plugged in and we’re gonna have to reschedule; saved tckt
Near Brooklyn, NY 11209
Wayne D
Job Details: 08/13/2020
REFRIG/FREEZER KITCHENAID KRFC300ESS03 "Unable to verify complaint, unit working fine at this time 38 in fridge 0 in freezer"
Near Queens, NY 11423
George T
Job Details: 08/13/2020
REF BOT/MT 19CF WHIRLPOOL n/a Ravindrasingh191977@gmail.com. Found frozen water tank behind crisper drawers.Had to use heat to thaw out the tank was able to get water to run.Filter brand new in good condition.Customer to monitor situation.
Near Mount Arlington, NJ 07856
Frank G.
Job Details: 08/13/2020
WASHER WHIRLPOOL LSR8233EQ1 Removed transmission and replaced clutch and checked
Near Mount Olive Township, NJ 07836
Frank G.
Job Details: 08/13/2020
WASHER WHIRLPOOL WTW7000DW3 Replaced defective valve and checked...ran diagnostics and and recalibrated control
Near Morristown, NJ 07960
Ken K
Job Details: 08/13/2020
REFRIG/FREEZER MAYTAG MRT118FFFM04 "Condenser and frost in both section, sealed the cabinet to the liner, high humidity also causing this moisture. customer states ice maker is noise, cycle tested normal fill noise unable to adjust"
Near Lambertville, NJ 08530
Ken K
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced LED module in FC due to it not working. 6094625214. ; used 1 W10695459 (LED) from stock
Near Middlesex, NJ 08846
Ken K
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Adjusted cabinet, Doors and gasket due to gap at the top of the FC door"
Near Hanover, NJ 07981
Ken K
Job Details: 08/13/2020
REFRIG/FREEZER WHIRLPOOL KRFF707ESS02 "Unit not cooling... checked unit found ice build up on RC evaporator, Resecured defrost thermistor to the evaporator, labor covered by S16360"
Near Green Brook Township, NJ 08812
Ken K
Job Details: 08/13/2020
REFRIG/FREEZER WHIRLPOOL WRS322FNAH "Light are flicking, unit needs LED module, ordered same; ordrng 1 WPW10515058 (LED MODULE )"
Near New York, NY 10128
Kenly S
Job Details: 08/13/2020
REFRIGERATOR JENN AIR JFC2089HES part installed the unit is working fine
Near Port Chester, NY 10573
Wayne L
Job Details: 08/13/2020
DRYER WHIRLPOOL WGD7000DW3 Check unit installed parts that was order unit working fine
Near Pleasantville, NY 10570
Wayne L
Job Details: 08/13/2020
RANGE WHIRLPOOL WFC310S0ES0 Customer wants unit to be replaced customer said the same issues keep happening over and over explained to customer to contact there contract company if they want unit to be replaced
Near New York, NY 10013
Adrian R.
Job Details: 08/13/2020
DRYER MAYTAG MED6000AW0 Need the thermal cut off fuse.; ordrng 1 279973 (cutoff-tml)
Near Pleasantville, NY 10570
Wayne L
Job Details: 08/13/2020
REFRIG/FREEZER WHIRLPOOL WZF34X18DW03 Check unit installed parts that was order unit working fine
Near Port Chester, NY 10573
Wayne L
Job Details: 08/13/2020
REFRIGERATOR JENN-AIR JF42NXFXDW01 Speak with office about broken freezer door handle that cannot be located in Marcone or other parts department the office told me that they will send out a email and do some reach search and they will get back to customer about repairing the issue please follow with customer and repair
Near Tarrytown, NY 10591
Wayne L
Job Details: 08/13/2020
OVEN WHIRLPOOL WEG760H0DS0 Check unit cooling fan is faulty and sensor is also faulty ; ordrng 1 W10833885 (SENSOR ) and 1 W11107275 (COOLING FAN )
Near The Bronx, NY 10461
Kenly S
Job Details: 08/13/2020
REF BOT/MT 24CF KITCHEN-AID n/a parts installed the unit is working well
Near Briarcliff Manor, NY 10510
Wayne L
Job Details: 08/13/2020
WASHER MAYTAG MVWC565FW1 Check unit control board and latch is faulty ; ordrng 1 W11162438 (CONTROL BOARD ) and 1 W11307244 (LATCH)
Near Queens, NY 11363
Kenny G
Job Details: 08/13/2020
REFRIG/FREEZER KITCHENAID KBFO42FTX00 Found all gaskets are bad and customer decided not that fix. Going to get new unit do to age of unit.
Near Brooklyn, NY 11207
Wayne D
Job Details: 08/13/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Installed new ice maker and arm
Near Brooklyn, NY 11226
Wayne D
Job Details: 08/13/2020
REF T/M 14 CFFF AMANA ART104TFDW00 Installed new air duct
Near Scarsdale, NY 10583
Marc M
Job Details: 08/13/2020
RANGE WHIRLPOOL JDRP548WP02 Parts installed unit needs light and lens to complete repair explained to cx electrian needed. not getting correct voltageto unit breaker may need to be replaced.; ordrng 1 W10116151 (light-ind) and 1 W10294500 (lens-light)
Near Brooklyn, NY 11210
Wayne D
Job Details: 08/13/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Needs compressor CUST declineCompressor W11125124 $381.42Labor $405.00+ $75.00