Local Reviews
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Clem S.
DRYER WHIRLPOOL WED99HEDW0 "Found motor over heating clogged unit and fading clock on interface ,decline for now ; ordrng 1 W10364994 (flywheel) and 1 W10750363 (panel-cntl) and 1 W11209428 (MOTOR )"
Jose R.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Found tube water broken at valve..cut and repaired..tested unit ok
Marc C.
REFRIGERATOR WHIRLPOOL KBFS25EWMS10 Tested unit found bad icemaker grinding needs new icemaker; ordrng 1 W10884390 (icemaker)
Jose R.
DRYER WHIRLPOOL WED4800BQ1 Replaced faulty hi- limit..tested ok..; used 1 279816 (hi limit) from stock
Paul D.
DISHWASHER KITCHENAID KDTE334GPS0 Found loose wire to floor sw. tested ok
Jose R.
DISHWASHER WHIRLPOOL KUDS01FLSS0 Replaced defective door hinges.tested ok
Marc C.
DRYER WHIRLPOOL WGD4800XQ1 "Tested unit replaced open thermal fuse replaced dryer maintenance kit belt frayed and rollers worn out unit needs inner drum is not around timer is noisy losing intermittent heat and flame sensor is no good; ordrng 1 W10899578 (drum) and 1 WP338906 (sensor) and 1 WPW10185981 (timer), used 1 4392065 (Repair Kit), and 1 WP3392519 () from stock"
Clayton G.
WASHER MAYTAG MVWC416FW1 Replaced part unit tests ok.
Clayton G.
DRYER WHIRLPOOL WED4815EW1 Advised customer to have electrician replace outlet and make sure 220vac dryer outlet is available
Marc C.
DISHWASHER KITCHENAID KDHE704DSS0 Tested unit found half of the LEDs out on control panel; ordrng 1 W10538070 (panel-cntl) and 1 W10866116 (cntrl-elec)
Marc C.
MICROWAVE WHIRLPOOL WMH78019HZ0 Tested unit found mag tube fading out lower doors switch no good also need 2 men on return 2 cc; ordrng 1 W10536989 (thermistor) and 1 W10557536 (sensor) and 1 W10818686 (magnetron) and 1 W11244490 (SWITCH HOLDER)
Gerry Q.
DISHWASHER JENN AIR JDTSS246GP Burning piece under the heat element creating burning smell unitbtested ok tech remove piece that burn
Robert D.
DISHWASHER WHIRLPOOL WDF540PADM3 Replaced pump. Checked operations and everything test ok. Unit is draining as intended.
Robert D.
MICROWAVE KITCHENAID KMHS120ESS5 Replaced all parts. Full response from panel. No further issue.
Robert D.
WASHER WHIRLPOOL WTW4950HW1 Cust states she heard what sounded like a water bottle being crushed during operations. Found no faults via diagnostics. Ran auto and manual test. Could not replicate. Checked each operation and everything test ok. No issue.
Robert D.
WASHER MAYTAG MVWC415EW1 Unit is working as intended. Educated cust on using deep water wash. Found out she was adding water to the washer with water jugs. Advised why she cant do that and informed her on each cycle setting she needs to use for extra water. No faults via diagnostics. Ran auto test. No issue.
Jerel L.
WASHER WHIRLPOOL WFW95HEXW0 Cleared pump of hair ties and debri. Ran unit. No leaks or errors found. Instruct cust to run clean washer cycle. Unit check ok
Dennis B.
WASHER MAYTAG MVWX655DW1 Db installed part tested unit unit ran to specs
Clayton G.
RANGE JENN-AIR n/a Unit needs inner door and hindge.2ct; ordrng 2 74011475 (hinge- doo)s and 1 WP2402W31219 (INNER DOOR)
Clayton G.
VENTHOODS KITCHENAID KXD4636YSS5 Clay + Stan.Unit needs motor and vent. ; ordrng 1 W11187731 (MOTOR ASSY. ) and 1 W11230930 (SWITCHE)
Brian H.
DISHWASHER WHIRLPOOL WDT730PAHB "Hinges are intact and fully operational. I Observed a squeaking noise as the door opens and closes coming from the hinge spring, but all aspect of hinge are functional. Unit diagnosed working ok."
Jerel L.
DISHWASHER KITCHENAID KDPM354GPS0 Explained to cus dispenser drawer needs to click to remain closed. All other funtions ok
Jerel L.
DRYER WHIRLPOOL WGD8500BW0 Found excessive lint in outlet of blower housing. Restricting airflow causing check vent to come on. Cleaned out lint. Unit check ok
Jerel L.
REFRIGERATOR WHIRLPOOL WRT348FMES Instruct cust to set temperatures to max temp. Showed her how to set it. All functions test ok
Adrian R.
WASHER WHIRLPOOL GHW9400PW4 Washer displays F06 need a mcu board . This is a different problem. The customer going replace the washer.; ordrng 1 WP8182697 (MCU)
Jose R.
DRYER WHIRLPOOL WGD9400SU0 Found faulty control electric; ordrng 1 WPW10110641 (cntrl-elec)
Paul D.
DRYER WHIRLPOOL WGD6620HC0 Checked unit found no adnormal noise coming from dryer at this time customer present when tech was running unit .
Dennis B.
RANGE WHIRLPOOL KSGB900ESS3 Db unit draw is slightly off unit needs following parts ; ordrng 1 W10861216 (panel-drwr) and 1 W11036176 (drawr-util) and 1 W11123024 (slide-drwr) and 1 W11131365 (slide-drwr)
Gerry Q.
DISHWASHER KITCHENAID KDTE404DSPO Control board and motor pump replaced unit tested ok Cleaning person allows tech inside the home customer agree over the phone
Kage M.
RANGE WHIRLPOOL WFG525S0HZ1 checked and foubd dsi not igniting Installed both wire hrns dsi board and left the unit working as designed ; used 1 WPW10701462 (HARNESS) from stock
Paul T.
WASHER MAYTAG MHWE251YG00 "Checked unit, found several error codes for communication error from control and console, also error code for pump relay and also found outer tub bearing noisy. Customer not going for repair."
Arden D.
RANGE KITCHEN AID KFGG500ESS AD. Replaced defective outer door. Unit ok.
Arden D.
RANGE WHIRLPOOL JGS9900CDS02 "AD. Checked unit, found faulty igniter. Replaced defective igniter. Unit tested ok. Collected $225.58 via ccd.; used 1 12400035 (igniter) from stock"
Paul D.
WASHER WHIRLPOOL WFW5620HW0 Found no hot water entering washer advised customer to call plumber . Removed hot water hose from washer turn value on no water came out
Kenly S.
RANGE KITCHENAID KSGB900ESS3 "check and I found that the PANEL, DRAWER FRONT is dented; ordrng 1 W10861216 (PANEL, DRAWER FRONT (STAINLESS))"
Paul D.
RANGE KITCHENAID KSGB900ESS3 Installed new blower tested ok
Kenly S.
RANGE WHIRLPOOL AGR3530AAW0 I checked and found that the spark module is defective; ordrng 1 W10518414 (SPARK MODULE )
Aris S.
OVEN WHIRLPOOL WFG525S0HZ0 Install parts test it is working good
Aris S.
DISHWASHER WHIRLPOOL KDTM354ESS3 "I call up tech line spoke mark , sr 7726705579, test unit is working normal."
Jesse F.
REFRIG/FREEZER KITCHEN-AID KRMF706ESS01 "Replaced main control board, l.e.d. board, U.I., and dispenser plate..."
Arden D.
RANGE WHIRLPOOL WFG320M0BS3 "AD. Checked unit, found faulty glass door. Ordering part.; ordrng 1 W11051158 (GLASS DOOR )"
Arden D.
MICROWAVE WHIRLPOOL WMH75021HV0 "AD. Checked unit, found faulty door Assy. Ordering door.; ordrng 1 W11186046 (DOOR)"
Arden D.
RANGE KITCHEN AID KSGB900ESS1 "AD. Checked unit, found faulty control panel and bezel kit. Ordering parts.; ordrng 1 W10814133 (BEZEL KIT) and 1 W10913685 (CONTROL )"
Paul T.
DISHWASHER WHIRLPOOL WDF560SAFM0 "Installed new motor and sump on unit and all test and check ok. Customer had unit pulled out when i arrived and asked if i could reinstall it, tried to push unit back and could not get it back all the way and advised customer that it was pulled out before we got there i could not be liable for reinstall. Unit test and check ok and doc with diane."
Keyel H.
REFRIG/FREEZER AMANA ABB1924BRM01 Door handle came loose tighten door handle check ok.
Keyel H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Unit is operating normal instruct customer on how dispenser works, ice was stock on dispenser door chut."
Frank C.
WASHER WHIRLPOOL CET9100GQ0 "Unit has faulty UI, ordered UI and corresponding parts; ordrng 1 W10198199 (switch) and 1 W10242897 (harns-wire) and 1 W10376685 (cntrl-elec) and 1 W11040838 (cntrl-elec) and 1 W11201801 (cntrl-elec)"
Tim S.
RANGE WHIRLPOOL WFG525S0JS0 Replaced right front burner head.
Lewis G.
MICCROWAVE KITCHENAID KMHS120ESS5 "Lightbulb inside microwave turns on and off intermittently,... replace interlock switch assembly and resolve the issue with the lighting inside the microwave compartment unit is repaired...."
Tim S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 No sabbath mode on this model. Temps okExplained about air flow. Keep food from back wall of fresh food section.
Eric S.
M/W OTR WHIRLPOOL WML55011HS3 Found unit not heating need parts and 2 men. Stoyan or Philipe please; ordrng 1 W11125676 (T STAT) and 1 W11213318 (CAPACITOR) and 1 W11256462 (DIODE) and 1 W11402082 (MAGNETRON)
Keyel H.
REFRIGERATOR KITCHENAID KFCS22EVMS2 "Defective filter head, lid pantry missing order parts.; ordrng 1 W11346623 (FILTER HEAD) and 1 WP12656822 (cover)"
Kage M.
WASHER MAYTAG MHW6630HC0 Checked and found no leaks did noticed the unit was to close to the back wall and the drain hose got kinked ran on a test mode to find no leaks went over proper soap dosage no repairs at this time
Kage M.
WASHER WHIRLPOOL WTW7300DW1 Customer complaint was one of her nightgowns did not come out as clean as the other clothes in the wash still had a few stains also indicated a pair of jeans from another wash cycle came out dirty but the other clothes were clean as well explain to the customer some stains take a little bit longer to be removed from the clothes depending on the type of stain asked her if the unit was adding any stains to her clothing she said no explain there was no repairs for me to do customer wanted me to take apart the machine so she can clean tub bring explain that there will be a service fee plus labor charger explained if she wants to clean the unit put she needs to use the clean washer setting No repairs for me to do customer being very combative and not understanding
Dennis B.
RANGE WHIRLPOOL WFE540H0AS0 Db installed parts tested unit unit ran to specs
Felipe T.
RANGE WHIRLPOOL WFG505M0BB2 Instructed customer to use cooktop cleaner. Spots were not from enamel “bubbling “ it was dried up residue
Felipe T.
OVEN WHIRLPOOL WFG320M0BW1 Replaced defective oven sensor ; used 1 WPW10181986 (
Eric P.
DISHWASHER WHIRLPOOL WFG320M0BW2 Ep-removed damaged bulb from socket and installed new bulb. Machine functions as designed
Vincent D.
DRYER WHIRLPOOL WED5000DW2 Vd tested unit found fan not spinning properly fread tested unit ran to specs
Kage M.
DRYER MAYTAG MGD5630HW0 Checked and found unit not heating properly ; ordrng 1 W11350257 (CONTROL ) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse) and 1 WP8577274 (thermistor)
Adrian R.
M/W OTR KITCHENAID KHHC2090SSS2 Need parts. The customer going to us to order the parts later.; ordrng 1 WPW10116267 (CONTROL PANEL ) and 1 WPW10391280 (USER INTERFACE )
Trevor B.
MICROWAVE WHIRLPOOL WMH75021HZ1 TB- Unit needs to be uninstalled for diagnosis. Selling dealer (Mrs. G’s) contacting WPL for policy adjustment to cover repair.; snapped 1 QuickPics
Jesse F.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Leveled unit. Instruct customer on uneven floor..
Jesse F.
REFRIGERATOR KITCHENAID KRFF302ESS01 Instruct customer on clogged water filter...
Gerry Q.
DISHWASHER WHIRLPOOL KDTM354DSS3 Pump motor replaced unit tested ok customer covered for part and labor with auth#kn6rntwpl1
Frank C.
WALL OVEN IKEA IGS505DS0 "Ordered flame spreader; ordrng 1 3195097 (bottom, oven) and 1 W10184491 (baffl-brnr)"
Vincent D.
DISHWASHER JENN AIR JDB9800CWP2 Vd installed part tested unit ran to specs
Frank C.
OVEN KITCHENAID KSGG700EBS1 Needs DSI board and broil ign; ordrng 1 W10333842 (igntr-oven) and 1 W10457998 (module-spk)
Frank C.
RANGE KITCHENAID KSGG700EBS1 "Last changed display, needs mcr board; ordrng 1 W10759285 (cntrl-elec)"
Jesse F.
REFRIG KITCHEN AID KRFF507HPS00 Replaced freezer door handle. O&i parts...; ordrng 1 W11034025 (front-pan) and 1 WPW10654844 (pan-utilty)
Aris S.
REFRIG/FREEZER JENN-AIR JFFCC72EFS02 "I call up tech line spoke Dave, sr 7726706632, need to replace all together ; ordrng 1 W11189598 (closer)"
Trevor B.
DISHWASHER KITCHENAID KDFE104HPS0 TB- No functional issues found at this time. Advised customer on proper use and care. Unit working as designed.
Eric S.
REFRIG/FREEZER KITCHEN AID KRFF507ESS Installed part
Eric S.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Unit working as designed advised customer on operation
Jesse F.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Unable to open freezer door/freezer completely iced over. O&i parts. 2 count...; ordrng 1 W10802342 (shaft) and 1 W11190084 (DRAIN) and 1 W11396033 (SWITCH) and 2 WPW10277361 (collar)s and 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Gabino P.
WASHER MAYTAG MVWC565FW1 broken computer please switch and act and check everything all working OK
Felipe T.
DISHWASHER WHIRLPOOL WDF560SAFT2 Replaced defective dishwasher dispenser
Felipe T.
DISHWASHER WHIRLPOOL KUDE60FXSS4 "S22916. Replaced defective upper rack tracks ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Brian H.
OVEN JENN-AIR JJW2430DP01 Use Authorization JNTEWNTAPL1. Replaced UI (customer had part). Working ok.
Felipe T.
DISHWASHER KITCHENAID KDTE104ESS1 "Replaced defective motor, ordered control board ; ordrng 1 W10854225 (cntrl-elec)"
Elmer A.
WASHER WHIRLPOOL GHW9250ML1 "Damaged handle,knob & bellow."
Tim S.
WASHER MAYTAG MHW6630HW0 F0e2 suds. Explained tested on 12 unit preforming as designed
Tim S.
RANGE JENN-AIR JGRP436WP01 "Temp off manager not restarting / tempTouch screen not responding every time/ Door hinges. SR 7726701354.Unit needs touch screen ,appliance managerDoor hinges."
Felipe T.
RAN GS 30 SC MAYTAG MGR6600FZ1 Ordered outer panel and trims; ordrng 1 W10761014 (trim-door (RIGHT)) and 1 W10761018 (trim-door(LEFT)) and 1 W11250167 (GLASS OUTER ) and 1 WPW10612925 (nameplate)
Vincent D.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Vd unit needed led light (w10908166) installed part tested unit ran to specs ; used 1 W10908166 (LED LIGHT) from stock
Kenly S.
WASHER WHIRLPOOL WFW9400SW01 adjust the buttons on the control panel and the unit is working fine
Brian H.
DISHWASHER WHIRLPOOL WDF520PADM7 Costco Extended Warranty : Costco- Additional 1 year warranty on Costco Purchased Product. Lower rack falling down and obstructing lower wash arm. Diagnosed (4) faulty transporters WP8268645. Order parts ; ordrng 4 WP8268645 (TRANSPORTER)s
Damian T.
WASHER WHIRLPOOL WFW9290FW0 Checked and found unit has faulty steel water supply hoses. Advised client to replace hoses. Unit ok.
Tyler S.
WASHER WHIRLPOOL WTW8800YC1 "Bad bearings, needs two men for outer tub job. Extra time.; ordrng 1 W10381077 (TUB)"
Jose R.
WASHER WHIRLPOOL WTW5000DW1 Replaced defective control electric..calibrate control and tested unit ok
Arden D.
WASHER WHIRLPOOL CAE2745FQ1 "AD. Checked unit, found faulty control and latch. Ordering parts.; ordrng 1 W11188527 (CONTROL ) and 1 WPW10482836 (LATCH )"
Felipe T.
M/W OTR WHIRLPOOL WMH31017FS0 used 1 w11244494 from stock
Arden D.
RANGE - GAS WHIRLPOOL AGR5330BAW3 "AD. Checked unit, found shattered glass door. Ordering door.; ordrng 1 WPW10535793 (GLASS DOOR )"
Kenly S.
DISHWASHER MAYTAG MDB4949SDZ0 check and found that the control board and the control panel are defective
Kenly S.
REFRIGERATOR WHIRLPOOL ED5FHEXNS00 parts installed the unit is working well
Kenly S.
DISHWASHER WHIRLPOOL KDTE104ESS check and found that the motor is defective
Arden D.
WASHER WHIRLPOOL WTW4950HW1 "AD. Checked unit, found faulty control. Ordering part.; ordrng 1 W11256105 (CONTROL )"
George T.
DRYER WHIRLPOOL WGD5620HW0 F3E3 code comes up after awhile in use...vents checked out ok...researched service matters..will return with parts as listed..; ordrng 1 W11331277 (ACU) and 1 WP3391912 (thrmst-fix) and 1 WP8577274 (thermistor)
Kenly S.
REFRIG/FREEZER WHIRLPOOL KRFC704FPS00 check and found that the icemaker was defective replace it with the prescreen
Kenly S.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 check and found nothing defective in the unit is working well the customer needs to replace the water filter
Aris S.
REFRIGERATOR WHIRLPOOL WRT111SFDB04 "Ajusted the doors , test it is ok"
Aris S.
DISHWASHER WHIRLPOOL WDP370PAHB0 "Fixed a Jan motor, test it several times is working good"
Kenly S.
DRYER WHIRLPOOL WGD6400SW2 check and found that the fuse was defective replace it using one of my stock truck; used 1 WP3392519 (FUSE) from stock
Aris S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found a broken adjuster, install one test it is working good ; used 1 W10712395 (ADJUSTER) from stock"
Aris S.
DISHWASHER WHIRLPOOL WDT920SADM0 "Check unit is ok, problem is the drain line in the house."
Kenny G.
MICROWAVE KITCHENAID KMHS120ESS7 Found not heating will need to replace mag cap transforme. ; ordrng 1 W10343300 (capacitor) and 1 W10754514 (magnetron) and 1 W10880342 (transformr) and 1 WPW10575765 (diode)
Aris S.
RANGE - GAS WHIRLPOOL JGCP436HL00 "Fixed a loose connection by the spark board, test it is working good"
Mike D.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Check found water tank frozen causing water not to dispense also found connection in back of unit broken replaced unit checked ok; used 2 WP4373559 () from stock
Mike D.
REFRIGERATOR MAYTAG MF12570FEZ06 Check found no problem with unit at this time operating as design heard no abnormal sound unit checked ok
Kenly S.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 check and found that the evaporator fan is defective; ordrng 1 WPW10464673 (EVAP FAN MOTOR )
Mike D.
WASHER MAYTAG MVWX655DW1 Check found cust complaint of unit not locking during wash cycle after control was changed avd unit may not lock during wash due to programming change will call tech line on Monday to verify unit does lock during drain and spin cycle lid lock operating as design will call cust on Monday after speaking to tech line
Gabino P.
WASHER MAYTAG MVWX655DW1 Reset main computer customer washer working ok. ...refused to pay 122.57 trip charges
Mike D.
REFRIG/FREEZER WHIRLPOOL WRF954CIHM00 Check found cust complaint of door on filter housing not closing properly avd not covered by warranty also cust complaint of stain on shelf from spillage cannot take shelf apart to clean cust not happy with unit avd to call contract company to see what they will do for her
Gabino P.
WASHER WHIRLPOOL WTW5000DW0 Found ice are blocking the drain line in the washer making test and washer working OKCustomer refuse to pay for the repair and claim be on the warranty according wha she say
Gabino P.
DRYER WHIRLPOOL CEM2745FQ0 Commercial washing machine customer wanna do I change it for 60 minute customer I refuse to pay for the repair dryer dryer working OK
Gabino P.
WASHER WHIRLPOOL n/a Two-man job to 2CCAneeds a bearing job Customer declined repair
Gabino P.
DRYER WHIRLPOOL WGD5000DW3 Replace a coil’s and checking all working dryer OK; used 1 WPW10328463 (
Aris S.
WALL OVEN WHIRLPOOL WFG525S0HS0 Need parts. No bake no broil; ordrng 1 W11162730 (module-spk) and 1 W11317846 (cntrl-elec)
Tim S.
REFRIGERATOR MAYTAG MFI2269FRB00 Dead unit; ordrng 1 WPW10300024 (icemaker)
Gabino P.
WASHER MAYTAG MVWB835DWO Found code F8E1 Reset main board and checking washing machine all working OK
Mike D.
WASHER MAYTAG MVWX655DW1 Check found no problem with unit at this time operating as design found no hot water connected to unit avd they need hot water for unit to operate properly unit checked ok
Mike D.
RANGE WHIRLPOOL WEG745H0FS0 Check found no problem with unit at this time cust complaint of left rear burner not sitting properly avd nothing can be done thats the way the unit is design unit checked ok
Mike D.
REFRIGERATOR KITCHENAID KRFF507HPS00 Check found inlet valve broken replaced valve unit checked ok
Arden D.
N/A N/A WFW92HEFW0 "AD. Checked unit, found faulty tub Assy, stator and rotor. Ordering parts; ordrng 1 W10870751 (STATOR ) and 1 W10901175 (TUB ASSY) and 1 W11253212 (SCREW ) and 1 WPW10253476 (SCREW) and 1 WPW10544980 (ROTOR)"
Arden D.
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ00 "AD. Checked unit, found faulty LED Module and board. Ordering parts.; ordrng 1 W10830288 (BOARD ) and 2 W11205083 (LED MODULE )s and 1 W11239944 (HARNESS )"
Tim S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Unjammed bucket.
Tim S.
RANGE - GAS KITCHEN AID KSGB900ESSO Replaced defective blower motor ; used 1 W11107275 (FAN BLOWER) from stock
Arden D.
M/W OTR MAYTAG MMV4206FZ5 "AD. Checked unit, found faulty magnatron, diode and capacitor. Ordering parts.; ordrng 1 W10561770 (CAPACITOR ) and 1 W10818686 (MAGNATRON ) and 1 W11256462 (DIODE)"
Tim S.
DISHWASHER KITCHENAID KDTM354DSS5 Too much suds.
Gabino P.
WASHER MAYTAG MHW5630HW0 Need bellow is broken ; ordrng 1 W11314648 (BELLOW )
Tim S.
COOKTOP AMANA AEC6540KFB01 Needs electrician. Wires hot in junction box under cabinet Inspected buss bar in cooktop okAdvised not to use unit till problem is solved. Wire nut melted picture available
Arden D.
DISHWASHER WHIRLPOOL KDTE334GPS "AD. Checked unit, found garage disposal drain inlet for dishwasher sealed. Advised customer to get plumber to unseal inlet. Unit is ok."
Aris S.
WASHER MAYTAG MVWX655DW1 "Check unit out, problem is there no hot water on the house, but unit is working properly"
Tim S.
DOUBLE WALL OVEN WHIRLPOOL KEMC308KSS0 Needs electrician not getting 240 volts to ovenBlack to red open line. Black to white 120Red to white 120 on power coming in
Gabino P.
WASHER WHIRLPOOL WTW8040DW4 Customer say has warranty be he was unable to show prove RECIVE customer refused to pay pay $122.57
Tim S.
RANGE - ELECTRIC AMANA ACR2303MFW3 Pls make sure this has 4 receptacles for elements; ordrng 1 W111345595 (RECEPTACLES)
Kenly S.
RANGE WHIRLPOOL WFG320MOBS3 check and found nothing defective in the unit is working fine
Tim S.
OVEN KITCHENAID KSGG700ESS1 Pls order; ordrng 2 W11281687 (SOCKETS)s
Tim S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Sabbath mode bad led board. ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Roberto C.
WASHER WHIRLPOOL WFW3090JW0 Needs timer control 2cc dead washer; ordrng 1 W11334214 (TIMER CONTROL )
Eric S.
DISHWASHER MAYTAG MDB4949SDM2 Found bottom rack deteriorating ; ordrng 1 WPW10525642 (BOTTOM RACK)
Eric S.
DRYER - GAS WHIRLPOOL WED7500VW2 Found unit not heating stack unit need 2 men to take unit down for further diagnosis ; O-emld tckt
Roberto C.
DRYER WHIRLPOOL WGD7500GC0 Adjust door hinges run test ok
Roberto C.
DRYER EL WHIRLPOOL WED4985EW0 Tested and found bracker was trip at home reset run test ok
Roberto C.
DRYER MAYTAG MEDB835DW4 Replace burn thermal fuse test ok
Roberto C.
WASHER WHIRLPOOL MVWB750YW0 Needs overhaul ..paid for trip loud on spin cycle
Roberto C.
WASHER MAYTAG MVWX655DW2 Reset control run test ok normal spin cycle
Roberto C.
WASHER MAYTAG MHW3505FW0 Reset control run diagnostics test ok
Frank G.
DRYER WHIRLPOOL WGD5620HW0 Order control...no DC current to UI...replace main control bring UI as backup; ordrng 1 W11368835 (ACU CONTROL) and 1 W11378949 (CONSOLE)
Eric S.
REFRIG/FREEZER WHIRLPOOL WRX988SIBM03 Installed parts cleared drain unit works ok
Brian H.
M/W OTR MAYTAG MMV6190FZ1 "Replaced parts, working ok. Customer paid service call and labor on previous visit. ; used 1 W11244490 (INTERLOCK) from stock"
Sam C.
REFRIGERATOR KITCHENAID KSSO48FTX02 Unit failed on main board control; ordrng 1 W10801766 (MAIN BOARD REPLACEMENT)
Brian H.
REFRIGERATOR KITCHEN-AID KSF26C4XYB03 Found unit in showroom mode. Reset controls to cooling mode. Unit working ok.
Frank G.
WASHER MAYTAG MVWB835DW3 Unit checked out ok...only stuck button error code....customer was given parts and labor authorization
Frank G.
WASHER WHIRLPOOL WFW75HEFW0 Replaced defective parts and checked...ran diagnostics...all ok
Frank G.
WASHER WHIRLPOOL WFW5620HW0 Replaced defective parts and checked SEND PAPER INVOICE
Sam C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Unit failed on controls not responding order new parts; ordrng 1 W10830288 (LED BOARD) and 1 W10843055 (BOARD CONTROL) and 1 W11089931 (USER INTERFACE)
Frank G.
WASHER MAYAG MVWB835DW Unit had an overloading error code
Adrian R.
RANGE - GAS AMANA AGR5330BAS3 Check and found that this stove has been plugged into a 220 outlet. The clock control is damaged because of that.; ordrng 1 WPW10556708 (CLOCK CONTROL )
Frank G.
WASHER WHIRLPOOL WTW8500DC5 Checked unit with towels in basket during agitate and spinCould not verify any problem...advised customer about overloading...
Sam C.
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Customer not happy with unit explain to customer that noise is because unit have a high speed rpm fan motor that’s normal on this units
Sam C.
REFRIGERATOR KITCHENAID KSC24C8EYY01 "Found drain clogged,pull unit out removed back cover and drain tube cleaned with steamer reinstalled and tested"
Sam C.
REFRIGERATOR KITCHEN AID KRFC302ESS00 Adjusted and apply leak lock on treads handles adjusted settings on user interface instructed customer
Robert D.
OVEN WHIRLPOOL WGG745S0FS02 Unit has faulty bake relay and light will not turn off. Faulty control. Ordering control. ; ordrng 1 W10878844 (CONTROL)
Sam C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed fresh food section door reinstalled washers adjusted and level unit
Adrian R.
REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Remove ice from tube,leave ok."
Wayne D.
REFRIGERATOR KITCHENAID KSF22C4CYY00 Ordered filter housing; ordrng 1 W10862461 (housing)
Adrian R.
DRYER - ELECTRIC WHIRLPOOL WED9290FW0 "Replace the vent grill, leave working properly fine."
Adrian R.
DISH WASHER WHIRLPOOL KUDS25SHWH0 "Check and found that the child’s lock was on. Remove the child’s lock, leave working properly."
Robert D.
RANGE WHIRLPOOL WFG505M0BS3 Replaced gasket. No further issue.
Robert D.
WASHER MAYTAG MVWB765FC3 No faults via diagnostics. Ran step 51 and 52. Checked operations and everything test ok. Educated cust.
Eddy P.
WASHER/ DRYER MAYTAG LSG7806AAE Need Maytag tools to man to count for this car washing machine is in a closet with a step sending back parts the return date; ordrng 1 WP6-2301530 (PULLEY)
Wayne D.
REFRIGERATOR KITCHENAID KBFC42FSS00 Replaced compressor ; used 1 876764 (VALVE) from stock
Robert D.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Unit is out of cosmetic warranty. Cust complaint is both doors have small dimples in finish when looking at an angle. Advised cust to contact whirlpool.
Wayne D.
REFRIGERATOR WHIRLPOOL KRFC300ESS03 Leveled feet
Wayne D.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Tighten handles
Tyler S.
REFRIG/FREEZER KITCHENAID KRSC503ESS01 Installed user interface and power supply board. Still not working. Called tech-line for THIRD time. Found broken wiring to bucket switch. Needs a new freezer door. SR#7726690072 Two men needed on return.; ordrng 1 LW10728959 (DOR-FIP)
Eddy P.
DRYER WHIRLPOOL WGD4850BW2 Dryer vent is blocked needs toBe cleaned out dryer is working fine
Enerve B.
WASHER WHIRLPOOL WTW5800BW0 "Checked out the washer,founded the failure of the parts listed below,not working right,will order.; ordrng 1 W10528947 (HUB,DR) and 1 W10780044 (DAMPER,ASSY,KIT) and 1 WP8533953 (SCREW) and 1 WPW10215115 (IMPELLER) and 1 WPW10402178 (RETAINER)"
Eddy P.
DRYER MAYAG LSG7804AAE Customer concern about vent being blocked Customer paid trip charge by CC.
Eddy P.
WASHER WHIRLPOOL WTW5000DW2 Hot water and cold reverse and hot water valve is damaged. Instructed customer
Kage M.
OVEN WHIRLPOOL RBD245PRQ00 Customer is stating they have a contract ; snapped 1 QuickPics
Eddy P.
WASHER/ DRYER WHIRLPOOL WET4124HW0 "Suspension came off in the delivery, reinstalled washer is working fine now"
Tyler S.
RANGE KITCHEN AID KSIB900ESS1 "Installed parts, tests good."
Kage M.
DISHWASHER WHIRLPOOL WDF520PADM7 installing wire harness noticed a bad control; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)
Stan F.
RANGE WHIRLPOOL WFG515SOES1 Found surface burner lites sometime need new upd; ordrng 1 W10881749 (cap-burner) and 1 WPW10333842 (igntr-oven) and 1 WPW10424890 (cntrl-elec)
Tyler S.
RANGE WHIRLPOOL WFC310S0EW4 Found unit working as designed at this time.
Tyler S.
WASHER WHIRLPOOL WFW92HEFC0 "Installed all parts, tests good. Advised to load load and go cartridge with detergent and make sure it doesn’t fill with water."
Tyler S.
WALL OVEN WHIRLPOOL GBD307PRB01 "Took 3 high and low temperatures in upper oven, cycling perfectly. Customer says her cream cheese pound cake came out raw on the bottom set at 350 for an hour. Says she been making this recipe for years. Unable to replicate an issue with how even is cycling. Collected $122.57 by card. Showed customer how to calibrate oven higher as well. May be some sort of bakeware issue or rack position ect."
Enerve B.
COOKTOP - GAS JENN AIR JGC8430CDS11 "Checked out the cooktop,founded the failure of the loose power from the outlet.Adjusted the power cord,tested ok,paid only the s/c 114.95+tx=125.15."
Enerve B.
LAUNDRY WHIRLPOOL MVWP575GW0 "Checked out the washer,founded the failure of the drain pump,improper drain hose installation,off balance tub,improper loaded.Reinstalled the drain hose,cleared the pump,the console and recalibrated,tested ok"
Paul D.
RANGE JENN-AIR JGRP436WP02 Checked unit no spark to bake and broil will order ; ordrng 1 WPW10145531 (cntrl-elec) and 1 WPW10464535 (cntrl-elec) and 1 WPW10475147 (module-spk) and 1 WPW10511278 (module-spk)
Kage M.
WASHER AMANA NTW4516FW3 Checked and found Unit had an F8E1 era code indicating long fill. Checked and found water line kinked Fixed the kink ran the unit on Test mode to find everything working as designed no further repairs went over proper soap dosage and proper loading instructions no proper usage no further repairs
Paul D.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found harness to ice maker tab broken off of repaired tested ok
Eric S.
WASHER WHIRLPOOL MVWB766FW1 Found f3e2 code need valve ; ordrng 1 W11172234 (VALVE ASSY)
Paul D.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Checked unit found temp too cold in ref section adjusted temp to 40 customer had on 38 .if cust has problem customer will call back
Paul D.
RANGE WHIRLPOOL WFG231LVS1 Checked unit found bake ignitor bad replaced tested ok ; used 1 W10918546 (IGNTR OVEN) from stock
Paul D.
WASHER WHIRLPOOL WFW5620HW0 Checked unit code oversubscribed explain to customer to use less detergent .
Paul D.
DISHWASHER IKEA IUD7555DS3 "Tighten nut around water level switch if unit starts leaking please send out wpw10195039,w10873429,wp8531743."
Paul D.
RANGE WHIRLPOOL WFG505MOBW0 Installed new outer door glass . Tested burners found front left burner weak . Advised customer .