Service History 72

Near Holmdel, NJ 07733
Dennis B
Job Details: 08/18/2020
REFRIG/FREEZER JENN-AIR JFC2290REP02 Db Unit needs following parts ; ordrng 1 WP12656822 (cover)
Near Hamilton Township, NJ 08690
Trevor B
Job Details: 08/18/2020
WASHER WHIRLPOOL MHW6630HW0 TB- Customer has water leak on larger loads from rear vent tube. Symptoms match those in SP# W11457481. Needs replacement motor.; ordrng 1 W11314361 (ROTOR ) and 1 W11314657 (BOLT) and 1 W11354542 (STATOR )
Near Brooklyn, NY 11225
Kage M
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Customer concern What is the refrigerator section not cooling properly checked and found freezer section over stocked with food advise customer to reduce the amount of food and freezer section also advised that she doesn’t push the refrigerator up against the back wall unit working as designed no further repairs at this time
Near Tobyhanna, PA 18466
Jose R
Job Details: 08/18/2020
N/A N/A XXXXXXXXXX No model & serial tag on unitTested unit found faulty magnetron & diode.Two men needed on return..; saved tckt
Near Newark, NJ 07107
Arden D.
Job Details: 08/18/2020
REF BOT/MT 25CF KITCHEN-AID n/a "AD. Replaced defective fan motor, damper and support. Unit ok."
Near Brooklyn, NY 11217
Kage M
Job Details: 08/18/2020
REFRIG/FREEZER WHIRLPOOL KRFC300ESS01 Checked and found faulty compressor ; ordrng 1 WPW10507886 (COMPRESSOR )
Near Montvale, NJ 07645
Michael F Palacios Mendoza
Job Details: 08/18/2020
REFRIG/FREEZER WHIRLPOOL n/a "8/18/20 10:10: EC rspndd 8/17 MON, install tech delivered and inspected refrigerator. Hauled away old refrig."
Near Queens, NY 11004
Kenny G
Job Details: 08/18/2020
REF BOT/MT 19CF MAYTAG MFF2055FRZ00 Installed light module. All done. Tested working
Near New Rochelle, NY 10801
Darren S.
Job Details: 08/18/2020
WASHER WHIRLPOOL WFW70HEBW1 Found drain pump on ... error code f8e1 .. ran diagnostics .. machine ok
Near Wayne, NJ 07470
Stoyan S
Job Details: 08/18/2020
DISHWASHER KITCHENAID KDTE334GBS0 Pivot holding tine row fell Reinstall pivot All op ok
Near Chatham, NJ 07928
Roberto C
Job Details: 08/18/2020
DRYER WHIRLPOOL WGD49STBW2 Front panel came loose broken brakets; ordrng 2 W10854425 (clip)s and 1 WP3389441 (catch) and 1 WP8066092 (lock)
Near Orangeburg, NY 10962
Tim S
Job Details: 08/18/2020
REFRIGERATOR KITCHENAID KFCS22EVMS4 Pls order; ordrng 1 WPW10534155 (grille)
Near The Bronx, NY 10468
Eddy P.
Job Details: 08/14/2020
WASHER MAYTAG MVWX655DW1 Drain hose low to the floor washer canceling out. Recalibrate unit tie wrap the hose to the top of washer ran test unit is working fine now
Near Roxbury Township, NJ 07850
Efrain R.
Job Details: 08/14/2020
M/W OTR WHIRLPOOL WML55011HS4 Assist stan with m/w ok.
Near Chester, NJ 07930
Efrain R.
Job Details: 08/14/2020
REFRIGERATOR KITCHENAID KSSC48FMSOO Needs control brd . Labor175.00 brd w10823805 341.51 pd s/c
Near Roxbury Township, NJ 07850
Stan F
Job Details: 08/14/2020
M/W OTR WHIRLPOOL WML55011HS4 Installed all parts order tested ok.
Near Mount Olive Township, NJ 07836
Efrain R.
Job Details: 08/14/2020
REFRIG/FREEZER KITCHEN AID KRFC704FPS04 "Recd only 1 filter,air cover however need to order door for water filter.;"
Near West Caldwell, NJ 07006
Stan F
Job Details: 08/14/2020
WALL OVEN MAGIC CHEF 59FN5TVW Found bake element not coming on check element ok will need control board part NLA
Near Boonton, NJ 07005
Efrain R.
Job Details: 08/14/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replace im and motor tested ok
Near Parsippany-Troy Hills, NJ 07054
Efrain R.
Job Details: 08/14/2020
DISHWASHER MAYTAG MDB7959SHZ0 Replace all pts ordered by matt ok.
Near Denville, NJ 07834
Stan F
Job Details: 08/14/2020
COOKTOP KITCHENAID KCGS550ESS01 Gas company said leaking gas Thur burners found left front leaking unable to see others at this time leaking gas will order manifold.complete with valves gas is turn off.; ordrng 1 W10682072 (manifold)
Near Hanover, NJ 07981
Stan F
Job Details: 08/14/2020
D/WASHER UNDCTR KITCHEN-AID KDFE204ESS2 Found screen and filter missing causing motor to go bad .; ordrng 1 W10872845 (filter) and 1 WPW10463906 (filter) and 1 WPW10605058 (pump&motor)
Near Park Ridge, NJ 07656
Tim S
Job Details: 08/14/2020
RAN GS S/I WHIRLPOOL n/a Pls order; ordrng 1 W10177097 (manifold) and 1 W10177102 (harns-wire)
Near Brooklyn, NY 11208
Damion M.
Job Details: 08/14/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Check refrigerator and found ref door off alignment upper left corner not sealing correctly ... I remove door installed new washers realign instruct customer reseal check left unit working has design...; used 2 WP488881 (WASHER) from stock
Near Brooklyn, NY 11212
Damion M.
Job Details: 08/14/2020
WASHER WHIRLPOOL WTW5000DW3 Check washer and found faulty cold side water valve only takes a little bit of water ... I installed new water valve reset control instruct cus left unit working has design...
Near Brooklyn, NY 11207
Damion M.
Job Details: 08/14/2020
REFRIGERATOR KITCHENAID KBFS20EVMS13 Check refrigerator and found no water dispensing ice comes out allow ... I check further faulty water filter clog causing the issue I instruct customer check left unit working has design...
Near Brooklyn, NY 11218
Damion M.
Job Details: 08/14/2020
OVEN KITCHENAID KODC304EBL00 Need more parts no display...; saved tckt
Near Brooklyn, NY 11210
Paul D
Job Details: 08/14/2020
REFRIGERATOR WHIRLPOOL IRT138FDM00 Installed parts tested ok
Near Brooklyn, NY 11236
Damion M.
Job Details: 08/14/2020
REFRIGERATOR KITCHENAID KRFF507EBL01 Check ref and found refrigerator section no cooling dual evaporator ice up fan stop spinning need parts pls order thank you....; ordrng 1 W10843055 (cntrl-elec) and 1 W10902214 (thermistor) and 1 W11033168 (harns-wire)
Near Brooklyn, NY 11236
Damion M.
Job Details: 08/14/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Check refrigerator but upon arrival I found both side cooling but the freezer button not working hard to press ; ordrng 1 W11214887 (cntrl-elec)
Near Middletown, NJ 07748
Vincent D
Job Details: 08/14/2020
MICROWAVE OVEN WHIRLPOOL JMW2430DS01 Vd tested unit found no issues at this
Near Fair Haven, NJ 07704
Vincent D
Job Details: 08/14/2020
WSH FRT/LOAD WHIRLPOOL WFW85HEFC1 Vd tested unit found cust issue is that the weep holes on bellow are clogged and needed to be cleaned
Near Fair Haven, NJ 07704
Vincent D
Job Details: 08/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Vd called trade care was advised that cust has a service contract with wpl aig cust called and got a new dispatch to get a dispatch found ice maker shoot frozen over cleared tested unit ran to specs dispatch # swpn820440c1-1Monday 8/24 2020
Near Holmdel, NJ 07733
Vincent D
Job Details: 08/14/2020
OVEN JENN-AIR JJW2830DP01 Vd unit needs user interface (W11236888) ; ordrng 1 W11236888 (console)
Near South Amboy, NJ 08879
Dennis B
Job Details: 08/14/2020
LAUNDRY MAYTAG MVWB835DW4 Db installed parts tested unit unit ran to specs
Near Sayreville, NJ 08872
Dennis B
Job Details: 08/14/2020
WASHER MAYTAG MVWB835DW4 Db installed parts tested unit unit ran to specs
Near East Brunswick, NJ 08816
Dennis B
Job Details: 08/14/2020
WASHER AMANA NTW4516FW3 Db tested unit unit ran to specs could not duplicate at this time
Near Shamong, NJ 08088
Marc C
Job Details: 08/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Tested unit found supply line from basement has very low water pressure advise customer to get plumber to change lines does not have proper water pressure to refrigerator unit working as designed
Near Ocean Township, NJ 07712
Tyler S
Job Details: 08/14/2020
WASHER MAYTAG MVWX600XW0 "Canceled appointment, was not removed from my route."
Near Ocean Township, NJ 07712
Tyler S
Job Details: 08/14/2020
WASHER MAYTAG MVWB865GW0 Unit needs new control panel. ; ordrng 1 W11135391 (CONSOLE)
Near Ocean Township, NJ 07712
Chris H.
Job Details: 08/14/2020
OVEN KITCHENAID KOSE500ESS04 CH - installed new cooling fan - tests good.
Near Brooklyn, NY 11232
Paul D
Job Details: 08/14/2020
WSH/DRY LND CTR WHIRLPOOL WGT3300XQ1 Installed new belt tested ok ; used 1 661570V () from stock
Near Paramus, NJ 07652
Gerry Q
Job Details: 08/14/2020
RANGE - GAS JENNAIR JGRP536HL Bottom plate installed correctly
Near Princeton, NJ 08540
Trevor B
Job Details: 08/14/2020
72' BM JENN-AIR JFC2290REM00 TB- Installed mew pressure regulator. Tests good.
Near Brooklyn, NY 11218
Paul D
Job Details: 08/14/2020
OVEN KITCHENAID KODC304EBL00 Installed new touch and fuse still no display need to order more parts. ; ordrng 1 WPW10721210 (cntrl-elec) and 1 WPW10721210 (cntrl-elec)
Near South Brunswick Township, NJ 08810
Trevor B
Job Details: 08/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 TB- Installed new left side ff door. Tests good.
Near Monroe Township, NJ 08831
Trevor B
Job Details: 08/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 TB-Installed new ff damper and thermistor harness. Tests good.
Near Monroe Township, NJ 08831
Trevor B
Job Details: 08/14/2020
DISPOSER WHIRLPOOL GC1000PE4 TB- Installed new garbage disposal. Tests good.
Near Valley Stream, NY 11580
Paul T
Job Details: 08/14/2020
LAUNDRY WHIRLPOOL WFC7500VW2 Helper for gt
Near Jamesburg, NJ 08831
Trevor B
Job Details: 08/14/2020
DRYER MAYTAG MGD6630HW1 TB- Installed new control and moisture sensor. Tests good.
Near Franklin Lakes, NJ 07417
Elmer A.
Job Details: 08/14/2020
DRYER MAYTAG MGD6000XG1 Installed idler pulley checked operation ok.; used 1 279640 (idler pulley) from stock
Near Franklin Lakes, NJ 07417
Elmer A.
Job Details: 08/14/2020
WASHER WHIRLPOOL MVWP575GW0 "Recalabrate ran diagnostic operation ok,machine working as designed."
Near Atlantic Beach, NY 11509
Paul T
Job Details: 08/14/2020
REFRIGERATOR KITCHENAID KBSN608ESS01 "Inst parts on unit, all test and check ok at this time. Advised customer to monitor unit over next few days."
Near Wharton, NJ 07885
Ken K
Job Details: 08/14/2020
REFRIGERATOR WHIRLPOOL WRS315SNHW01 Replaced defective thermistor and main control due to temperature in RC are not cold enough
Near Queens, NY 11414
Paul T
Job Details: 08/14/2020
WASHER MAYTAG MVWX655DW2 "Checked unit, unit is operating as designed and test ok. Went over proper use and care of unit but customer is completely unsatisfied with performance and digital console. Advised we cannot change the way the unit was designed or alter and energy efficiency settings. Advised customer to contact selling dealer and whirlpool for further assistance."
Near Mahwah, NJ 07430
Elmer A.
Job Details: 08/14/2020
WASHER WHIRLPOOL WTW4900BW1 Damaged inlet valve.; ordrng 1 WPW10683603 (water inlet valve)
Near Franklin Lakes, NJ 07417
Tim S
Job Details: 08/14/2020
OVEN WHIRLPOOL JMC2430DP01 Replaced defective board & inverter
Near Ramsey, NJ 07446
Elmer A.
Job Details: 08/14/2020
WASHER MAYTAG MVWB835DW4 Damaged control & panel ; ordrng 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)
Near Ramsey, NJ 07446
Tim S
Job Details: 08/14/2020
OVEN KITCHENAID KODC304ESS00 Replaced defective blowers & t c o
Near Franklin Lakes, NJ 07417
Stoyan S
Job Details: 08/14/2020
OVEN WHIRLPOOL JMC2430DP01 Helper completed
Near Morristown, NJ 07960
Ken K
Job Details: 08/14/2020
WINE COOLER WHIRLPOOL WUW35X24DS01 "3 count call... sealed system job.... Installed compressor ran for 10 seconds and shut down... ordered compressor, evaporator still might be needed will bring on return trip; ordrng 1 W10913906 (VALVE) and 1 W11377390 (COMPRESSOR ), used 1 W10143759 (DRIER) from stock"
Near Ramsey, NJ 07446
Stoyan S
Job Details: 08/14/2020
OVEN KITCHENAID KODC304ESS00 Helper completed
Near Upper Saddle River, NJ 07458
Stoyan S
Job Details: 08/14/2020
D/WASHER UNDCTR KITCHEN-AID KDTM354ESS1 Replace adjuster Customer has part
Near Wyckoff, NJ 07481
Stoyan S
Job Details: 08/14/2020
COOKTOP KITCHEN AID KCGS956ESS02 Ck unit works as designed Unit just installed and is new for customer Explained how is works
Near Monsey, NY 10952
Tim S
Job Details: 08/14/2020
WASHER WHIRLPOOL MHW3505FW1 Panel burnt out do to power surge / left estimate/
Near New City, NY 10956
Tim S
Job Details: 08/14/2020
RANGE WHIRLPOOL WFG525S0HS1 Replaced defective bake electrode; used 1 WP9758079 (ELECTRODE) from stock
Near New City, NY 10956
Tim S
Job Details: 08/14/2020
DISHWASHER WHIRLPOOL WDT780SAEM2 Replaced defective adjusters ; used 1 W10712395 (ADJUSTER) from stock
Near Monsey, NY 10952
Stoyan S
Job Details: 08/14/2020
M/W OTR MAYTAG MMV6190FZ3 Unit will be delivered to warehouse repair shop ; saved tckt
Near Orangeburg, NY 10962
Tim S
Job Details: 08/14/2020
DISHWASHER WHIRLPOOL WDT920SADM2 Dop cod
Near Pearl River, NY 10965
Tim S
Job Details: 08/14/2020
WASHER WHIRLPOOL WFW9250WR01 Customer replacing unitBearing noise.
Near Monsey, NY 10952
Tim S
Job Details: 08/14/2020
M/W OTR MAYTAG MMV6190FZ3 Sr7726965516. We need the harness that goes from the p c b board to touch padFrank Carbo said bring unit to shop;
Near New York, NY 10039
Damian T.
Job Details: 08/14/2020
REFRIG/FREEZER WHIRLPOOL MFF2055YEM00 "Replaced r/s fridge door, rechecked functions and unit tested ok."
Near Valley Stream, NY 11580
George T
Job Details: 08/14/2020
LAUNDRY WHIRLPOOL WFC7500VW2 PT has parts list..GT has the parts..Repair was not successful control interface came in not working all repair attempts failed customer decided at this point it’s time to replace the washer altogether.
Near Nanuet, NY 10954
Tim S
Job Details: 08/14/2020
WASHER WHIRLPOOL MVWB765FW3 Pls order; ordrng 1 W11135391 (CONSOLE ) and 1 W11195970 (ACU)
Near Queens, NY 11378
Enerve B.
Job Details: 08/14/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked out the ref,founded the failure of the part listed below,burned out,will order; ordrng 1 WPW10341320 (INL WATER V)"
Near Queens, NY 11429
George T
Job Details: 08/14/2020
REF BOT/MT 18CF WHIRLPOOL WRB329DMBM01 Unit located in a very warm garage.Advise customer the refrigerator can’t struggle to stay cold under these conditions.Find good frost pattern on evaporator all air tunnels clean evaporator fan motor working properly.Also advise customer to bring the unit inside before the winter.Will not work well in garage.
Near Queens, NY 11416
Paul T
Job Details: 08/14/2020
DRYER WHIRLPOOL WGD86HEBW1 "Checked unit, found has valve not opening to release gas causing no heat, will order valve, coils on valve ok.; ordrng 1 W10353165 (COMPLETE BURNER)"
Near Queens, NY 11411
George T
Job Details: 08/14/2020
WASHER WHIRLPOOL MHW5630HW0 F582 code came up while in diagnostics.Reflects faulty latch installed new one unit started locked and started to wash well.Customer to monitor situation.
Near Queens, NY 11419
Paul T
Job Details: 08/14/2020
DRYER MAYTAG MGDC555DW1 "Checked unit, tub out of round and thumping on rollers, also motor is not spinning freely and huming very loud, will need parts; ordrng 1 279827 (MOTOR) and 1 W10899578 (DRUM) and 1 WP691366 (IDLER) and 1 WPW10198086 (BELT) and 2 WPW10314173 (ROLLERS)s"
Near Queens, NY 11413
George T
Job Details: 08/14/2020
REF BOT/MT 19CF WHIRLPOOL n/a Found icemaker harvest arm not in position.Was able to locate the arm and reset properly.And lock it in.Advise customer it would be a good idea to replace filter also at this time.
Near Queens, NY 11413
George T
Job Details: 08/14/2020
REF BOT/MT 19CF WHIRLPOOL WRF560SEHZ00 Parts installed test OK.
Near Queens, NY 11436
George T
Job Details: 08/14/2020
REF T/M 18 CFFF WHIRLPOOL WRT518SZFM00 Freezer overstaffed with boxes in foods.Very warm and humid kitchen.Removed all the foods from freezer remove the rear panel found air tunnel frosted up with ice.Cleared everything with hot water.All test OK advise customer not to overstep freezer.Which would improve airflow.
Near Queens, NY 11432
George T
Job Details: 08/14/2020
RANGE - GAS JENNAIR JGRP436WP02 Port installed as listed all features and functions test OK at this time.
Near Queens, NY 11423
Kenny G
Job Details: 08/14/2020
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Adjusted freezer door by raising it. Also heated up gasket and adjusted to seal better.
Near Queens, NY 11366
Kenny G
Job Details: 08/14/2020
MICRO OVEN TOP KITCHEN-AID KMHS120ESS5 Install cover and tested microwave for normal operation all test past
Near Clifton, NJ 07013
Jesse F
Job Details: 08/14/2020
REFRIG/FREEZER KITCHENAID KFIV29PCMS03 Defrost f.f. evaporator and replaced/secured wiring harness w/thermistor...
Near Wanamassa, NJ 07712
Tyler S
Job Details: 08/14/2020
WASHER MAYTAG MHW6630HW0 "Found leak around dispenser and dispenser to tub hose. Also intermittent issue with HMI, displays “err” when customer tries to start a cycle. Ordering those parts.; ordrng 1 W11316604 (DISPENSER HOSE) and 1 W11325572 (HMI) and 1 W11465533 (DISPENSER)"
Near Elizabeth, NJ 07206
Roberto C
Job Details: 08/14/2020
LAUNDRY MAYTAG MVWB835DW4 F6 e2 needs console dead washer ; ordrng 1 W11112656 (console)
Near Queens, NY 11420
Unknown
Job Details: 08/14/2020
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ01 Checked temperatures in freezer 3° and check temperature in refrigerator 37° two quick pics of model serial number and temperature from both freezer and refrigerator section.
Near South Brunswick Township, NJ 08824
Moses D
Job Details: 08/14/2020
MICROWAVE WHIRLPOOL WOC54EC0AS02 Made checks F1E0 and microwave light is out. Ordering parts. Customer gout authorization to cover parts; ordrng 1 W10886919 (BULB) and 1 WPW10632435 (CNTRL ELEC )
Near Paterson, NJ 07502
Jesse F
Job Details: 08/14/2020
REF T/M 18 CFFF WHIRLPOOL WRT318FZDW02 Found return air ducts blocked w/ice and cleared. Also defrost evaporator. Instruct customer on loading freezer...
Near Wayne, NJ 07470
Jesse F
Job Details: 08/14/2020
REF BOT/MT 25CF WHIRLPOOL WRF535SWHZ04 Replaced insulation to water reservoir...
Near Tenafly, NJ 07670
Jesse F
Job Details: 08/14/2020
REFRIG/FREEZER KITCHENAID KRFC300ESS03 Found loose tape in rear of unit tapping against rear wall and removed...
Near Neptune City, NJ 07753
Chris H.
Job Details: 08/14/2020
REFRIG/FREEZER WHIRLPOOL WRT311FZDM00 "CH - unit unplugged on arrival. Plugged in unit - compressor and all fans came on immediately. After 10-15 minutes running, zero change to surface temperatures on evaporator, condenser, compressor, and all exposed tubing. Entire sealed system remained room temperature, indicating low charge/sealed system leak. Unit needs new evaporator {W10836706}, compressor {WPW10507886}, uv drier {WPW10143759}, ss tech with 3 job count. Sending customer estimate for repair: service fee $117.95, parts $706.56, labor $725, tax $102.66, total $1652.17"
Near Woodbridge Township, NJ 07095
Roberto C
Job Details: 08/14/2020
WASHER WHIRLPOOL WTW5000DW3 "Tested and found washer running as designed,,,reset control run diagnostics test check ok"
Near Brooklyn, NY 11211
Enerve B.
Job Details: 08/14/2020
ICEMAKER WHIRLPOOL WRS571CIHZ01 "Checked out the ref, found the failure of the freezer door shelf,improperly packed,gasket off,condensation over and water filter.Unit tested ok,works as designed,the water filter must be replaced and customer education about the unit."
Near Asbury Park, NJ 07712
Tyler S
Job Details: 08/14/2020
RANGE WHIRLPOOL WFG320M0BS3 Board is failed not sending 120 to glow bar ignitor. Advised to correct open ground outlet behind range. SR7728542104; ordrng 1 W11126814 (CNTRL-ELEC)
Near Queens, NY 11101
Enerve B.
Job Details: 08/14/2020
D/WASHER UNDCTR KITCHEN-AID KDTE234GBS1 "Checked out the dishwasher,founded the failure of the drain line.Cleared line thru the pipe,tested ok on cycles,also customer education about the water temperature and other as well,works as designed."
Near Queens, NY 11106
Enerve B.
Job Details: 08/14/2020
DISHWASHER KITCHEN-AID KDTE204DSS "Installed the left side upper rack adjuster from the prescreen,tested ok"
Near Queens, NY 11102
Enerve B.
Job Details: 08/14/2020
WASHER WHIRLPOOL CGT9000GQ1 "Checked out the the washer,founded the failure of the part listed below,damages,will order.; ordrng 1 W11366227 (HOSE)"