Near Linden, NJ 07036
Karl G
Job Details:
03/05/2020
DRYER MAYTAG MEDC465HW0
KG 3/4 checked unit found airflow restricted due to build up inside blower housing. Removed lint build up inside blower housing. Dryer heating and operating as designed
Near New York, NY 10014
Adrian R.
Job Details:
03/05/2020
WASHER WHIRLPOOL WFW9620HW0
Replace the parts.
Near The Bronx, NY 10473
Wayne L
Job Details:
03/05/2020
WASHER WHIRLPOOL WFW8620HW1
Check unit installed part that was order unit working fine
Near The Bronx, NY 10465
Lewis G.
Job Details:
03/05/2020
WSH FRT/LOAD WHIRLPOOL WFW92HEFW0
Customer had Error code pertaining to door not being opened in three consecutive cycles/ cleared out error code ran full diagnostics everything is working properly I should basically a lot of customer education no defect found with unit
Near Lincoln Park, NJ 07035
Elmer A.
Job Details:
03/05/2020
DRYER EL AMANA NED4655EW1
Need electrician not getting correct voltage to heat up.
Near Passaic, NJ 07055
Elmer A.
Job Details:
03/05/2020
WASHER WHIRLPOOL WFW6620HW0
"Ran diagnostic machine working as designed,need plumber leaking from drain pipe."
Near Marlboro Township, NJ 07746
Vincent D
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL WDF520PADW7
Vd installed part tested unit ran to specs
Near Livingston, NJ 07039
Gerry Q
Job Details:
03/05/2020
D/WASHER UNDCTR KITCHEN-AID KDTE204DSS
Kitchen floor was raised do to moisture previous service call tech adjusted float switch assy. Tested no water leaking
Near The Bronx, NY 10469
Lewis G.
Job Details:
03/05/2020
WSH FRT/LOAD MAYTAG MHW6000XW2
"F9E1,... long drain... tested unit only had the one error code very slow drain please review parts for repair...... also ran for diagnostics with that one issue long drain; ordrng 1 WPW10321032 (DRAIN PUMP ASSY)"
Near Brooklyn, NY 11219
Paul D
Job Details:
03/05/2020
RANGE AMANA AGR5330BAS3
Customer wanted flames to be lower; adjusted valves/ flame ; rechecked ops; unit ok now; Job Cmpltd
Near Monroe, NY 10950
Tim S
Job Details:
03/05/2020
WASHER WHIRLPOOL MHW6630HW0
Replaced defective pressure switch / a c u & deflector/ Ran test 12 also quick wash cycle. Working as designed Also just use one soap pod.
Near Piscataway, NJ 08854
Antonio
Job Details:
03/05/2020
WASHER MAYTAG MVWB835DW3
Installed parts Tested ok
Near Manalapan Township, NJ 07726
Vincent D
Job Details:
03/05/2020
WASHER MAYTAG MVWB835DW4
Vd tested unit found no error codes ran diagnostics unit ran to specs
Near Yonkers, NY 10703
Jerel L
Job Details:
03/05/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05
Installed new door amd badge. Dispenser and ice working properly. Unit check ok
Near Bronxville, NY 10708
Wayne L
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Check unit adjust door gasket unit working fine
Near Dunellen, NJ 08812
Antonio
Job Details:
03/05/2020
WASHER MAYTAG MHW5630HC0
Installed parts Tested ok
Near Sayreville, NJ 08872
Antonio
Job Details:
03/05/2020
DISHWASHER IKEA IUD7555DS3
Installed parts Tested ok
Near Sparta, NJ 07871
Stan F
Job Details:
03/05/2020
DISHWASHER KITCHENAID KDTE334DSS0
Found wheels on heater causing to have a burning smell clean heater off ok ran dishwasher ok.will need new wheels.paid in full ; ordrng 4 WPW10195417 (lower roller asm)s
Near Stanhope, NJ 07874
Stan F
Job Details:
03/05/2020
RANGE - ELECTRIC WHIRLPOOL WGE555SOBS01
Found left side switch bad made a pop sound and control board will need replace broil element staying on high on bake mode.; ordrng 1 WPW10441696 (switch-inf) and 1 WPW10692917 (cntrl-elec)
Near Cranford, NJ 07016
Felipe T.
Job Details:
03/05/2020
RANGE KITCHENAID KGRS202BSS0
Replaced defective bake/broil harness ; used 1 WPW10701462 (HARNESS) from stock
Near Westfield, NJ 07090
Felipe T.
Job Details:
03/05/2020
DISHWASHER KITCHENAID KUDS35FXSS5
Removed broken glass stuck under float and replaced defective chopper; used 1 W10083957V (CHOPPER) from stock
Near Waldwick, NJ 07463
Stoyan S
Job Details:
03/05/2020
MICROWAVE WHIRLPOOL JMC3415ES1
Installation issue Trim a around MW not fitting
Near Belleville, NJ 07109
Felipe T.
Job Details:
03/05/2020
D/WASHER UNDCTR MAYTAG MDB7749AWQ1
"Ordered panel and handle ; rqstng P&A on 1 W10811150 (panel-cntl), ordrng 1 W10859807 (handle)"
Near Port Chester, NY 10573
Jerel L
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
No water coming into dishwasher. Cus will call plumber or install guy to fix that. No water in dishwasher can cause pods not to dissolve.
Near The Bronx, NY 10456
Lewis G.
Job Details:
03/05/2020
DRYER EL WHIRLPOOL LDR3822PQ
Unit is working exactly how it was designed but not heating properly per customer..... door on unit seems to be a little slanted but is able to open and close properly to have the unit working customer is going to PC Richards to see about an exchange because the heating takes a long time to dry clothing... but unit is working as designed
Near Brooklyn, NY 11217
Damion M.
Job Details:
03/05/2020
MICROWAVE WHIRLPOOL WMH32519FS0
Check micro wave and found faulty door interlock housing broken not making contact ... I installed new interlocks and check left unit working has design...
Near Long Pond, PA 18334
Jose R
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Found faulty freezer light module; ordrng 1 W11205083 (module)
Near The Bronx, NY 10467
Lewis G.
Job Details:
03/05/2020
DRYER EL WHIRLPOOL LDR3822PQ
Could not get in and customer had to come to let me into the facility diagnosed unit was heating properly the vent was going out the window unit was heating properly and basically just customer education no defects found with unit....
Near The Bronx, NY 10456
Lewis G.
Job Details:
03/05/2020
WASHER MAYTAG MVWC416FW1
"Actuator,...SR#7727299772.... tested unit with tech-support and also ran for diagnostics unit is working exactly how it was designed for tech-support may have an actuator issue per area code but when when unit everything is working properly,,... do you recycle with customer and water filled up and it started agitating just fine but then the machine just stopped loss of power getting 120 V to the board but board is not responding start pause button not responding check different settings of cycles and still no power but we’re still getting 120 V please review parts for repair... customer just may purchase a new washing machine...; ordrng 1 W11162436 (CONTROL-ELECTRIC)"
Near Harrison, NJ 07029
Jesse F
Job Details:
03/05/2020
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01
"Wires broken(12 v) underneath unit where it connects to harness for freezer door. Called tech line, engaged in a video chat(SR# 7727300732). Tech deemed non-repairable. Customer will be contacted for a resolution...."
Near The Bronx, NY 10458
Lewis G.
Job Details:
03/05/2020
WASHER WHIRLPOOL WTW4855HW1
Customer education on the unit ran for diagnostics everything ran perfectly I should agitated and drum was spinning just fine also we calibrated unit for a customer but on a regular cycle the unit just filled with water and then just drained out please review parts for repair...; ordrng 1 W11256099 (CONTROL-ELECTRIC)
Near Long Branch, NJ 07740
Eric P.
Job Details:
03/05/2020
WASHER MAYTAG MVWX655DW1
"Ep-arrived and was met at the door by under age resident who stated the adult was on their way. Explained OOW to adult tenant, stated they are renters of bank owned property. Seevice was declined"
Near East Stroudsburg, PA 18302
Jose R
Job Details:
03/05/2020
WASHER MAYTAG MVWB835DW4
Found long drain code..improper drain hose install..instructed customer asper owners manual..stand pipe needs to be 39in from ground up..clear code and tested unit ok.
Near Brooklyn, NY 11238
Damion M.
Job Details:
03/05/2020
RAN GS 30 SC WHIRLPOOL WFG515S0ES0
Check range and found faulty broiler draw glides broken so the draw coming off track need part ....pls order thank you...; ordrng 2 W10807828 (glide-drwr)s
Near Lafayette Township, NJ 07848
Stan F
Job Details:
03/05/2020
RANGE WHIRLPOOL WFE320MOEWO
Found right side switch bad .stay on high; ordrng 1 WP3149400 (switch-inf) and 1 WPW10434452 (switch-inf)
Near City of Orange, NJ 07050
Felipe T.
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL WDF130PAHS0
Unit needs drain pump replaced. Customer declined estimate
Near Edison, NJ 08820
Moses D
Job Details:
03/05/2020
DISHWASHER JENN-AIR JDB8200AWS1
"Made checks found upper rack and cupshelfs rusting, spoke to safety team and the will send out parts to customer, when customer gets parts they will call us to schedule for install. ; saved tckt"
Near Hardwick Township, NJ 07825
Frank G.
Job Details:
03/05/2020
WASHER WHIRLPOOL WFW9550WW00
A lot of soap suds in machine...suspect oversudsing. Use less soap...ran unit through cycle with extrarinse
Near Paterson, NJ 07502
Elmer A.
Job Details:
03/05/2020
WASHER WHIRLPOOL WTW4855HW1
Recalabrate checked operation ok.
Near Queens, NY 11374
Kenny G
Job Details:
03/05/2020
WASHER WHIRLPOOL WFW5620HW0
Found user interface did not want to power on when I attempted to start unit. This is not normal. Defective UI. Will order and replace ; ordrng 1 W11294803 (cntrl-elec)
Near Brooklyn, NY 11237
Damion M.
Job Details:
03/05/2020
DRYER GAS WHIRLPOOL WGD6620HC1
Check dryer and found unit working fine has design but customer concern with the discoloration of the heat vent from the fire I spoke with mike who said that ‘s cosmetic not functional instruct customer left dryer working has design...
Near Passaic, NJ 07055
Sam C
Job Details:
03/05/2020
REFRIG WHIRLPOOL WRB322DMBB00
"Found unit overheating condenser clogged and evaporator fan motor failure,removed freezer door,cleaned condenser installed new evaporator fan motor cycle check; used 1 12002744 (evap fan) from stock"
Near Emerson, NJ 07630
Sam C
Job Details:
03/05/2020
72' BM JENN-AIR JFC2290REP00
Found damage pin on liner that hold crisper frame pictures on file called tech line to documented # 7727299294
Near Boonton, NJ 07005
Efrain R.
Job Details:
03/05/2020
REF FF BLT-IN KTICHEN AID KSS 42FMS01
Replace new im tested ok .; used 1 4317943 (ICEMAKER) from stock
Near Brooklyn, NY 11235
Paul D
Job Details:
03/05/2020
COOKTOP WHIRLPOOL WFG975H0HZ0
Found the overlay didn’t come with panel need to reorder part . Customer needs part asap ; ordrng 1 W11280096 (panl-cntrl)
Near Old Tappan, NJ 07675
Sam C
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL JFC2290REP00
Installed new door mullion and gasket heated and lube it cycle check
Near Hackettstown, NJ 07840
Efrain R.
Job Details:
03/05/2020
N N MVWX500XW0
Duplicate call sent by contract company/ parts on order for this customer/ see 854138/ close out ticket
Near Long Valley, NJ 07853
Efrain R.
Job Details:
03/05/2020
RAN GS 30 SC WHIRLPOOL WFG525S0HW
Level unit and adjust burners ok.
Near Newton, NJ 07860
Clayton G.
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL WDF560SAFM1
Replaced seal. Unit tests ok. standard labor 0<300
Near Chester, NY 10918
Tim S
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Back in December control board was changed/ Customer left house allowed tech to finish visit / Called tech support / Sr# 7727296326/ Need parts that failed/ WPW10653840 Door latch / W10906426 Control board/ Customer declined repair
Near New Rochelle, NY 10804
Wayne L
Job Details:
03/05/2020
WASHER WHIRLPOOL MHW6630HW0
Check unit steam setting was active and it brings normal cycle time up; cancel steam settings and unit went back to normal settings; instruct customer how unit works unit working fine
Near Yonkers, NY 10710
Wayne L
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL MDB7751AWW
Check unit instruct customer to get rinse aid for better drying results unit working fine
Near East Brunswick, NJ 08816
Dennis B
Job Details:
03/05/2020
KITCHEN WHIRLPOOL WDF560SAFM0
Db installed parts tested unit unit ran to specs
Near Englishtown, NJ 07726
Vincent D
Job Details:
03/05/2020
DISHWASHER MAYTAG MDB8969SDM0
Vd found wheel came off and landed on heater advised cust they will have to pay for parts and labor and they said they will replace on there own
Near Hopatcong, NJ 07843
Clayton G.
Job Details:
03/05/2020
WASHER WHIRLPOOL WFW6620HW0
Unit needs rotor and stater as well as main control. Unit will not spin. Two counts on return both washer and dryer need to be moved; ordrng 1 W11314361 (ROTOR) and 1 W11322905 (CONTROL ) and 1 W11354541 (STaTOR)
Near Newark, NJ 07103
Arden D.
Job Details:
03/05/2020
RANGE WHIRLPOOL WFG320M0BS3
"AD. Checked unit, found broken seal. Ordering seal.; ordrng 1 WPW10535778 (SEAL)"
Near Brooklyn, NY 11214
Damion M.
Job Details:
03/05/2020
DISHWASHER MAYTAG MDB4949SHB0
Check dishwasher but upon arrival I’m unable to verify customer complaint run diagnostic test heater comes on upon arrival found a-lot of plastic container lids with water settle on them instruct customer left unit working has design ...
Near Hoboken, NJ 07030
Aris S.
Job Details:
03/05/2020
WASHER WHIRLPOOL MHWC7500YW0
"Clean up the drain, test it is working good"
Near Pine Ridge, PA 18324
Jose R
Job Details:
03/05/2020
WASHER MAYTAG MHW4300DW
"CodeF5E2,F8E3,F0E1 found-faulty ldoor lock ; ordrng 1 WPW10443885 (door lock)"
Near Tinton Falls, NJ 07712
Eric P.
Job Details:
03/05/2020
RANGE WHIRLPOOL WEG745H0FS0
"Ep-valve stem is twisted and knob is cracked. Ordering (1) W11122869 knob, (1) W11223016 valve-brnr; ordrng 1 W11122869 (knob) and 1 W11223016 (valve-brnr)"
Near Brooklyn, NY 11204
Paul D
Job Details:
03/05/2020
RANGE WHIRLPOOL WFG505MOBS3
"Needs erc no power to ignitor will order ; ordrng 1 W11126814 (cntrl-elec), used 1 12400035 (igniter) from stock"
Near Queens, NY 11374
Kenny G
Job Details:
03/05/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
Found all led modules are out. Will order control and modules. ; ordrng 1 W10790783 (cntrl-elec) and 4 W10843339 (module)s and 1 W10843828 (module)
Near Lavallette, NJ 08735
Tyler S
Job Details:
03/05/2020
RANGE WHIRLPOOL WEG730H0DS0
"Unit has cooling fan and control error. Could be either one, ordering control. Send cooling fan on return.; ordrng 1 W11050551 (CNTRL-ELEC)"
Near Hillsborough Township, NJ 08844
Roberto C
Job Details:
03/05/2020
WASHER MAYTAG MVWB865GC0
Needs housing I was here approximately more than one hour looking for a water leak fill washer about 10 times and drain no visible leaks customer wants next appointment on the week on the 16th won’t be home next week; ordrng 1 W11172234 (HOUSING )
Near New York, NY 10010
Damian T.
Job Details:
03/05/2020
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00
"Checked and found loose roller assemblies on unit causing vibrating noises. Tightened rollers, adjust and level unit and noise subsided. Unit also has torn r/h fridge door gasket (grey) and faulty icemaker. ; ordrng 1 W10830162 (gasket-fip) and 1 W10884390 (icemaker)"
Near New York, NY 10022
Damian T.
Job Details:
03/05/2020
RANGE WHIRLPOOL SF315PEEW0
Checked and found unit has a defective spark module. ; ordrng 1 WPW10110491 (module-spk)
Near New York, NY 10009
Damian T.
Job Details:
03/05/2020
WASHER WHIRLPOOL WTW4950XW2
"Checked and found unit has a defective gearcase, drive pulley assembly, actuator and belt; ordrng 1 W10721967 (drive pulley) and 1 W11132267 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt)"
Near Queens, NY 11369
Kenny G
Job Details:
03/05/2020
REFRIGERATOR MAYTAG MFF2558FEZ02
Found unit ice maker was making ice fine. Cust doesn’t know how. Bill customer if not under warranty for service call
Near Newark, NJ 07106
Arden D.
Job Details:
03/05/2020
WASHER WHIRLPOOL WTW5000DW2
"AD. Checked unit, found over suds error. Recalibrated and ran diagnostics. Unit tested ok."
Near Queens, NY 11421
George T
Job Details:
03/05/2020
RANGE WHIRLPOOL MGR6600FZ0
Will be S coding the part needed..click found non functional. Needs to be replaced..; ordrng 1 W11323275 (CLOCK CONTROL)
Near Flemington, NJ 08822
Antonio
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL KBFS25EVMS3
Found faulty ice makerCustomer had to leave for workWill return at a latter date; ordrng 1 D7824706Q (ice maker)
Near Columbia, NJ 07832
Frank G.
Job Details:
03/05/2020
DRYER MAYTAG MGDC300XW1
Est 438.79...needs motor and blower customer replacing unit
Near Spring Lake, NJ 07762
Eric P.
Job Details:
03/05/2020
REFRIGERATOR KITCHENAID KBFN402EPA02
"Ep-called ahead, rang bell, knocked on door and contacted the office-call placed to customer. No show"
Near Neptune City, NJ 07753
Eric P.
Job Details:
03/05/2020
DRYER WHIRLPOOL WGD4850HW0
Ep-installed feet and leveled unit. Installed cutoff-tml. Machine functions as designed
Near Edison, NJ 08820
Roberto C
Job Details:
03/05/2020
DRYER WHIRLPOOL WED75HEFW1
Gasket from door came loose repair it run test machine check ok
Near Paramus, NJ 07652
Stoyan S
Job Details:
03/05/2020
DISHWASHER KITCHENAID KDTM404ESS3
Dynamic spray arm not attached correctly/ Re installed spray arm/ Test it / all op ok
Near Irvington, NY 10533
Jerel L
Job Details:
03/05/2020
DISHWASHER KITCHENAID KDTE334GPS0
"SR#7727295019 checked all functions. Cannot duplicate burning or smoke. Found burned food particles. Explained to cus if food drops on heater, will burn and create smoke. Unit check ok."
Near Washington, NJ 07882
Efrain R.
Job Details:
03/04/2020
WASHER WHIRLPOOL WTW5000DW3
Replace lid lock tested ok if call back order control
Near Morris Plains, NJ 07950
Efrain R.
Job Details:
03/04/2020
DISHWASHER WHIRLPOOL WDT730PAHWO
Replace new adjusters ok plus end caps
Near Dover, NJ 07801
Efrain R.
Job Details:
03/04/2020
WASHER MAYTAG MVWC415EW1
Replace trans ok and recab unit tested ok
Near Boonton, NJ 07005
Efrain R.
Job Details:
03/04/2020
DISHWASHER WHIRLPOOL WDT730PAHBO
No lites from ui power ok. Ordering pts.not able to go into diagnostics ; ordrng 1 W11028004 (WIRE) and 1 W11305308 (CONTROL ) and 1 W11368911 (UI)
Near Queens, NY 11356
Kenny G
Job Details:
03/04/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00
Found clogged water filter. Advised customer they must replace.
Near Glen Rock, NJ 07452
Stoyan S
Job Details:
03/04/2020
DISHWASHER KITCHEN AID KDTM404ESS1
Spray arm not installed Re install Test it all op ok
Near Mahwah, NJ 07430
Stoyan S
Job Details:
03/04/2020
DISHWASHER KITCHEN AID KUDR24SEWH2
Ck unit found hole on draining house and cracked panel Customer decline estimate
Near Fair Lawn, NJ 07410
Stoyan S
Job Details:
03/04/2020
RANGE JENN AIR JGS8850CDS02
Replace broken glass All op ok
Near Tenafly, NJ 07670
Stoyan S
Job Details:
03/04/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
Replace defective parts ordered from tech on last visit Test it no leaks at the moment
Near Long Hill, NJ 07980
Roberto C
Job Details:
03/04/2020
WASHER WHIRLPOOL WFW3090JW0
Replace tank run test no leaks
Near Piscataway, NJ 08854
Roberto C
Job Details:
03/04/2020
DRYER MAYTAG MGDC215EW2
Replace motor and blower wheel test ok
Near Lebanon, NJ 08833
Roberto C
Job Details:
03/04/2020
WASHER MAYTAG MVWC465HW0
Needs gearcase leaking oil will go for a new washer machine
Near Mount Olive Township, NJ 07836
Frank G.
Job Details:
03/04/2020
DRYER GAS WHIRLPOOL WGD8620HC1
Replaced top and checked...ran heating cycle...all ok...no smell of gas at allDid find a bad GFI ! Customer has to change GFI to a regular outlet !!!
Near Cranford, NJ 07016
Roberto C
Job Details:
03/04/2020
WASHER MAYTAG MHW6630HC0
Replace main control and pressure switch run test ok
Near Clinton, NJ 08809
Frank G.
Job Details:
03/04/2020
WASHER MAYTAG MVWC415EW0
Replaced all defective parts and checked...ran diagnostics and recalibrated control Customer acknowledges water leaking from valve and fillhose ; used 1 W10404050 (LATCH) from stock
Near Berkeley Heights, NJ 07922
Roberto C
Job Details:
03/04/2020
DRYER MAYTAG MGDB880BW0
"Stumping on tumble needs drum,belt and drum rollers 2cc; ordrng 1 W10549614 (drum) and 1 WPW10136934 (belt) and 1 WPW10314173 (support)"
Near Long Valley, NJ 07853
Frank G.
Job Details:
03/04/2020
LAUNDRY WHIRLPOOL MVWB835DW1
Replaced gearcase under Whirlpool “S” code and checked...ran diagnostics and recalibrated control
Near Parsippany-Troy Hills, NJ 07054
Frank G.
Job Details:
03/04/2020
DRYER AMANA NGD4600YQ2
Replaced defective timer and checked
Near Bridgewater Township, NJ 08836
Roberto C
Job Details:
03/04/2020
WASHER WHIRLPOOL MHW7000XW2
Needs water pump under counter 2cc labor $80.00 pump. $192.68.. paid for trip pump and labor on return
Near Manville, NJ 08835
Roberto C
Job Details:
03/04/2020
DRYER WHIRLPOOL WED9600TW1
Paid in full needs control dead dryer; ordrng 1 WPW10174746 (cntrl-elec)
Near Sparta, NJ 07871
Frank G.
Job Details:
03/04/2020
WASHER WHIRLPOOL WFW5620HW0
Replaced service pointer part and checked...
Near Flemington, NJ 08822
Roberto C
Job Details:
03/04/2020
WASHER WHIRLPOOL MED8630HC1
Broken drum belt ..order 1 2cc; ordrng 1 661570V (belt)
Near Queens, NY 11421
George T
Job Details:
03/04/2020
RANGE WHIRLPOOL WFG505M0BS3
Parts installed.test ok.; used 1 W11126814 (BURNER) from stock