Near Congers, NY 10920
Tim S
Job Details:
02/26/2020
WASHER MAYTAG MHW6630HW0
Replaced defective dispenser. & deflectorMust get plumber to replace hoses
Near New York, NY 10025
Kenly S
Job Details:
02/26/2020
DISHWASHER KITCHENAID KDFE104HPS0
the unit had the power disconnected and so it was not turning on
Near Lakewood Township, NJ 08701
Marc C
Job Details:
02/26/2020
WASHER MAYTAG MHW6630HW0
Tested unit on wash cycle found torn Bellow boot causing leak; ordrng 1 W11314648 (BELLOW) and 1 W11314649 (RETAINER)
Near New York, NY 10029
Kenly S
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB01
part installed the unit is working fine
Near Teaneck, NJ 07666
Sam C
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Pull unit out installed new led board control adjusted door handles level unit
Near New York, NY 10023
Kenly S
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7
check and found that the soap dispenser was broken replace them with a p
Near North Haledon, NJ 07508
Sam C
Job Details:
02/26/2020
REFRIGERATOR KITCHENAID KBFN402ESS02
Removed both hinges doors installed new parts cycle check
Near New York, NY 10026
Kenly S
Job Details:
02/26/2020
REFRIGERATOR KITCHENAID KFIS25XVM59
Install a new grommet to the unit.; used 1 W10619951 (grommet) from stock
Near Franklin Lakes, NJ 07417
Stoyan S
Job Details:
02/26/2020
WALL OVEN KITCHENAID KODC304ESS00
Replace defective parts Test it all op ok
Near Bergenfield, NJ 07621
Gabino P
Job Details:
02/26/2020
WASHER WHIRLPOOL WTW4855HW1
Replace transmission pump plate etc and check ok.
Near Wharton, NJ 07885
Stan F
Job Details:
02/26/2020
RANGE - ELECTRIC WHIRLPOOL WFE550SOHZ1
Found broil working at this time ran it turn red unit is working.
Near New York, NY 10026
Kenly S
Job Details:
02/26/2020
WASHER AMANA NTW4605EW0
part installed the unit is working fine
Near Bushkill, PA 18324
Jose R
Job Details:
02/26/2020
DRYER MAYTAG MEDC465HW0
Tested and found insufficient to outlet..advised customer to an electrician..
Near Queens, NY 11412
Siaka
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Repaired left door flapper back into place ordered left and right Rail for deli drawer of failure. Customer would like the first appointment available 8 AM customer has to leave for work by 9:30.; ordrng 2 WPW10235370 (glide)s
Near Paramus, NJ 07652
Gabino P
Job Details:
02/26/2020
DRYER GAS WHIRLPOOL WGD8000DW2
Increase temperature at 100 % and check ok.
Near Paramus, NJ 07652
Gabino P
Job Details:
02/26/2020
WASHER WHIRLPOOL WTW7300DW1
Found code unbalanced loading reset main board and check ok.
Near New York, NY 10021
Damian T.
Job Details:
02/26/2020
REF BOT KITCHEN AID GI6FARXXB02
"Checked and found unit has a defective drain tube preventing defrost water from draining outward into drain pan. Defrost freezer floor and unclogged drain tube, will return to install replacement drain tube kit. ; ordrng 1 W10619951 (drain tube)"
Near New York, NY 10128
Damian T.
Job Details:
02/26/2020
REFRIG/FREEZER KITCHENAID KRFC302ESS02
Client’s issue is freezer light stays dimly lit when in sabbath mode. Previous service done on unit with replacement of light socket and bulbs made the unit interior darker than original. Client wasn’t satisfied and contacted W/P customer service and was advised to purchase and replace bulbs. The bulbs that client installed are not refrigerated bulbs and have issue working in unit with sabbath mode. Contacted W/P techline and was given part numbers for a replacement bulb that should work inside unit. SR#7726947298; ordrng 3 W11043014 (bulb-light)s and 3 W11216993 (bulb-light)s
Near Closter, NJ 07624
Keyel H
Job Details:
02/26/2020
REFRIG/FREEZER WHIRLPOOL WRX988SIBM00
Rust forming on the bottom on the ice bucket clean rust off bucket and dispenser motor flush rust out of door with steamer.
Near West Long Branch, NJ 07764
Chris H.
Job Details:
02/26/2020
MICROWAVE KITCHENAID KEHC379JSS4
CH - assisted with 2man
Near Oradell, NJ 07649
Keyel H
Job Details:
02/26/2020
REFRIG/FREEZER JENNAIR JS48NXFXDE01
Short on wire harness order parts needed File# 7726735940 2 men needed.; ordrng 1 W10512203 (harns-wire) and 1 W10789235 (cover) and 1 W10789236 (cover)
Near Pearl River, NY 10965
Gabino P
Job Details:
02/26/2020
WASHER WHIRLPOOL WTW4810EW1
Replace pump reset main board and tested mode all working ok ; used 1 WPW10661045 (
Near Northvale, NJ 07647
Gabino P
Job Details:
02/26/2020
WASHER MAYTAG MVWB835DW4
Found code F2E1 reset main board and running test mode and working ok.
Near Marlboro Township, NJ 07751
Dennis B
Job Details:
02/26/2020
DRYER WHIRLPOOL WGD5500SQ0
Db faulty timer unit needs following part; ordrng 1 WP8299765 (timer)
Near Holmdel, NJ 07733
Dennis B
Job Details:
02/26/2020
WALL OVEN JEN AIR JJW2430IL00
Db installed parts tested unit unit ran to specs
Near Marlboro Township, NJ 07751
Dennis B
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Db imperfection in the door took pic unit needs door; ordrng 1 W10757549 (dor-fip ss) and 1 W11223753 (nameplate)
Near Shrewsbury, NJ 07702
Eric P.
Job Details:
02/26/2020
OVEN WHIRLPOOL WFE505W0HW2
"Ep-unit has a squeak sound as it heated up, adjusted element support as unit cycled until noise was at a minimal. Informed customer it will go away the more it cycles."
Near North Caldwell, NJ 07006
Gerry Q
Job Details:
02/26/2020
DISHWASHER KITCHENAID KDTE304GPS0
Control panel defective unit tested ok
Near West Caldwell, NJ 07006
Gerry Q
Job Details:
02/26/2020
DISHWASHER KITCHEN AID KDFE104DSS0
Unit need new motor pump WPW10605057 customer will call back if want to do the repair motor is not turning to wash
Near Glen Ridge, NJ 07028
Gerry Q
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Control panel replaced unit tested ok
Near Mount Olive Township, NJ 07828
Frank G.
Job Details:
02/26/2020
DRYER MAYTAG MGDC215EW1
Needs drum rollers...replaced defective drum rollers and checked ; used 2 WPW10314173 (ROLLERS) from stock
Near Raritan, NJ 08869
Frank G.
Job Details:
02/26/2020
WSH FRT/LOAD MAYTAG MHW6630HW0
Spin shut off on normal cycle...found unbalanced load and oversudsing error codes as well...went over operation of washer with customerDispenser leak..order dispenser and vent tube deflector as per service pointer ; ordrng 1 W11036940 (VENT DEFLECTOR ) and 1 W11316600 (drawer)
Near Colts Neck, NJ 07722
Vincent D
Job Details:
02/26/2020
WASHER MAYTAG MVWB835DW4
Vd tested unit found no codes in unit ran diagnostics unit ran no issues ran a high speed spin unit ran to specs no issues at this time
Near Edison, NJ 08817
Moses D
Job Details:
02/26/2020
RANGE AMANA AGR5330BAS3
"Made checks found inner door glass broken, replaced inner door glass. Tested ok"
Near Suffern, NY 10901
Tim S
Job Details:
02/26/2020
I-ENABLED DW MAYTAG MDB4949SDZ0
Customer canceled appointment
Near Monroe, NY 10950
Tim S
Job Details:
02/26/2020
WASHER WHIRLPOOL MVWP575GW0
Pictures available commercial useF8 e1 long fill. Moved unit out to remove kink from fill hose Ran test ok
Near Monroe, NY 10950
Tim S
Job Details:
02/26/2020
M/W OTR WHIRLPOOL WMH31017HS3
Sr 7727217955. Ran more checks with tech line Techline said main wire harness wire broken.Customer declines repair since brand new unit/ Customer service 800-253-1301/ Requires main harness & lower inter lock /switchExtra man 2- count. W11252187/w11300385
Near Kiryas Joel, NY 10950
Tim S
Job Details:
02/26/2020
DRYER WHIRLPOOL WGD5620HW0
Vent needs service. That’s why code is being thrown Also do not push back far Picture available
Near Suffern, NY 10901
Tim S
Job Details:
02/26/2020
DRYER WHIRLPOOL WGD5620HW0
Replaced defective touchpad & inlet thermistor Customer must get vent serviced
Near Congers, NY 10920
Tim S
Job Details:
02/26/2020
DRYER - GAS MAYTAG MGDB850YW3
Replaced defective panel & board
Near Weehawken, NJ 07086
Keyel H
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRF535SMHZ03
Install parts check ok
Near Stroudsburg, PA 18360
Jose R
Job Details:
02/26/2020
WASHER MAYTAG MHW6630HW0
Replaced defective control electric..tested u it ok
Near Queens, NY 11436
Siaka
Job Details:
02/26/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05
Refrigerator temperature is not 100% or a damper control and thermistor per pointer and evaporator fan motor; ordrng 1 W10902214 (thermistor) and 1 W11087463 (damper) and 1 WPW10464673 (motor-evap)
Near Queens, NY 11101
Siaka
Job Details:
02/26/2020
REFRIG/FREEZER WHIRLPOOL WRT311FZDM01
"Space between gasket, order and gasket and washer ; ordrng 2 M0274057 (spacer)s and 1 W10249195 (gasket-fip)"
Near Queens, NY 11379
Siaka
Job Details:
02/26/2020
REF BOT/MT 28CF KITCHEN-AID KRFF507HPS00
Part order made with office module for bottom portion is needed in freezer; ordrng 1 W11205083 (module)
Near East Stroudsburg, PA 18302
Jose R
Job Details:
02/26/2020
REFRIGERATOR MAYTAG MFI2569YEM0
Found faulty HV control electric..; ordrng 1 WPW10312695 (electronic control)
Near New York, NY 10009
Adrian R.
Job Details:
02/26/2020
WASHER WHIRLPOOL WFW75HEFW
"Replace the switch assembly, leave working properly."
Near East Brunswick, NJ 08816
Dennis B
Job Details:
02/26/2020
LAUNDRY WHIRLPOOL WGD8900BC0
Db installed part tested unit unit ran to specs
Near Spotswood, NJ 08884
Dennis B
Job Details:
02/26/2020
RANGE WHIRLPOOL WFG510S0AT0
Db unit has blue flame with orange tops all burners techline. Advised to have pressure tested coming into trailer sr#7727219411
Near Weehawken, NJ 07086
Keyel H
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRF535SMHZ02
Door handle do not fit on door.; ordrng 1 W11045125 (handle)
Near Brooklyn, NY 11219
Omar S
Job Details:
02/26/2020
WASHER MAYTAG MHW8630HW1
Found normal spin cycle off turn on test ok...
Near Brooklyn, NY 11219
Omar S
Job Details:
02/26/2020
DRYER - GAS WHIRLPOOL MGD5630HW
Reset washer test ok..
Near Brooklyn, NY 11204
Omar S
Job Details:
02/26/2020
WASHER MAYTAG MHW5630HW0
Installed control board and stator test ok...
Near Brooklyn, NY 11230
Omar S
Job Details:
02/26/2020
WASHER WHIRLPOOL MHW5500FC1
Not turning on there’s a roaches infection on the control board and interface Estimate declined paid service charge $128.42#2018628269W10911044 panel control $356.74W11201286 control board $294.04Labor:$145.00
Near Oakland, NJ 07436
Sam C
Job Details:
02/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Troubleshoot unit check temperature fresh food section 36—- Freezer section -1 degrees found faulty bushings on doors; used 2 W11223833 (HINGE BUSHING) from stock
Near Ringwood, NJ 07456
Sam C
Job Details:
02/26/2020
REFRIG/FREEZER KITCHEN-AID KRFC300ESS01
"Found door gasket peeling,faulty damper control installed new damper control gasket heated and lube it cycle check; used 1 99003172 (SILICONE), 1 W10830162 (GASKET GREY), and 1 WPW10594329 (CONTROL) from stock"
Near Branchburg, NJ 08876
Moses D
Job Details:
02/26/2020
OVEN JENN-AIR JJW2430DP01
Made checks found error F2E1/ replaced console. Tested ok
Near Monroe Township, NJ 08831
Robert D
Job Details:
02/26/2020
MICROWAVE KITCHENAID KOCE500ESS09
Unit has faulty door hinges. Door is off center due to hinges being faulty. Ordering hinges and arm assm. 2 men on return. ; ordrng 2 W10874474 (HINGE)s and 1 W11214480 (ARM) and 1 WPW10128850 (ARM/BUSHING ASSM)
Near Summit, NJ 07901
Moses D
Job Details:
02/26/2020
DISHWASHER JENN AIR JDTSS246GP0
Tightened dishwasher stud and handle. Tested ok
Near Raritan Township, NJ 08822
Moses D
Job Details:
02/26/2020
RANGE WHIRLPOOL WFG975H0HZ0
Called customer said that he got a wire harness and not the wifi module. Ordering WIFI module ; ordrng 1 W11165979 (CNTRL ELEC )
Near Bridgewater Township, NJ 08807
Moses D
Job Details:
02/26/2020
OVEN KITCHENAID KEBS107DSS11
Replaced worn out door hinges. Tested ok
Near New York, NY 10128
Eddy P.
Job Details:
02/26/2020
DRYER - ELECTRIC WHIRLPOOL WED7000DW2
Dryer. Could not find a issue with the door popping open must be that they left it ajar and the cloths pushed it open and dryer stopped. Everything else is ok
Near New York, NY 10023
Eddy P.
Job Details:
02/26/2020
WASHER WHIRLPOOL WFW5620HW0
Drain line on the floor is clogged and retuning water from the floor drain. Customer must get Plummer
Near Cranford, NJ 07016
Moses D
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL KDPM354GPS0
Made checks needs new silverware basket WPW10473836 not covered under warranty after 30 days. Documented with trade partner team SR 7727186977
Near Basking Ridge, NJ 07920
Moses D
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL WDF520PADM3
Made checks found pump not running and not all control icons light up. Cleaned pump&motor. Tested ok customer does not want a new control for the icon issue. If customer still having the same issue order W10837026 and W10804115
Near New York, NY 10025
Eddy P.
Job Details:
02/26/2020
WASHER WHIRLPOOL CAE2745FQ0
"Nut on the pulley was loose, retighten washer is now working fine"
Near New Rochelle, NY 10801
Marc M
Job Details:
02/26/2020
RANGE - ELECTRIC KITCHEN AID KFGD500ESS
Burner cleaned and cleared unit tested and checked ok.
Near Chesterfield Township, NJ 08515
Trevor B
Job Details:
02/26/2020
KITCHEN WHIRLPOOL KOSE900HSS00
TB- Assisted RD. See RD notes.
Near Hamilton Township, NJ 08620
Trevor B
Job Details:
02/26/2020
WASHER MAYTAG MHW5630HC0
TB- Control not sending power to motor. Also found communication error between control and UI. Needs replacement control and UI. 2 man return needed.; ordrng 1 W11325569 (UI)
Near Hamilton Township, NJ 08620
Trevor B
Job Details:
02/26/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02
TB- Unit has low refrigerant charge. Unit not maintaining adequate enough temperatures for full ice production. Left customer to install dye drier. Paid service charge $125.76 by cc ref# 20187588342.
Near Wood-Ridge, NJ 07075
Stoyan S
Job Details:
02/26/2020
MICROWAVE WHIRLPOOL WMH31017HB2
Replace defective door and panel All op ok
Near Ho-Ho-Kus, NJ 07423
Stoyan S
Job Details:
02/26/2020
DISHWASHER JENN AIR JDTSS244GP0
Replace broken tracks and adj left side; used 1 W11259786 (TRACK) from stock
Near Franklin Lakes, NJ 07417
Stoyan S
Job Details:
02/26/2020
OVEN JENN-AIR JJW2830DP02
Replace defective console and appl manager Test it all op ok
Near Ringwood, NJ 07456
Stoyan S
Job Details:
02/26/2020
OVEN JENN-AIR JJW3830DS02
F2E1 error Order new console; ordrng 1 W11232121 (CONSOLE )
Near Union, NJ 07083
Keyel H
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Install part.
Near Port Chester, NY 10573
Marc M
Job Details:
02/26/2020
RANGE KITCHENAID KVWB400DSS2
Unit tested and checked ok no part need for repair showed cx how to lock unit due to installation issue no parts needed .
Near Brooklyn, NY 11219
Omar S
Job Details:
02/26/2020
WASHER WHIRLPOOL WFW9400SW01
Installed hinge test ok...
Near Brooklyn, NY 11220
Omar S
Job Details:
02/26/2020
WASHER WHIRLPOOL WTW4616FW2
"02#Broken agitator also spin basket plastic is broken,need extra time 2CC; ordrng 1 8575076A (dispenser asy) and 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W11255272 (GEARCASE) and 1 WP3951744 (agitator) and 1 WPW10074580 (agitator cap)"
Near Brooklyn, NY 11218
Omar S
Job Details:
02/26/2020
WASHER WHIRLPOOL WFW8620HW1
Not draining found sock on drain pump remove test ok..
Near Queens, NY 11418
Paul T
Job Details:
02/26/2020
RANGE WHIRLPOOL WFG510S0AT1
"Checked unit, found control not accepting options properly, had to hit bake several times before activating and would not cancel. Also unit does not have updated bale broil harness. Will order and replace parts.; ordrng 1 WPW10331686 (SPARK BOARD) and 1 WPW10413072 (CONTROL) and 1 WPW10701462 (WIRE HARNESS)"
Near Staten Island, NY 10309
Wayne D
Job Details:
02/26/2020
REFRIG/FREEZER JENN-AIR JFFCC72EFS02
Replaced gaskets
Near Closter, NJ 07624
Aris S.
Job Details:
02/26/2020
WASHER WHIRLPOOL WET4027HW0
Helper complete
Near New York, NY 10036
Clem S.
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL KUDI01FLSS6
"Defective element and sensor ,decline for now ; ordrng 1 WP8269208 (thermister) and 1 WPW10082892 (heater)"
Near New York, NY 10028
Clem S.
Job Details:
02/26/2020
REFRIGERATOR JENN-AIR JCD2295KES
"Defective compressor ,decline part; ordrng 1 W10309990 (compressor)"
Near New York, NY 10065
Clem S.
Job Details:
02/26/2020
RANGE JENNAIR JGS1450DP1
"Defective module ,order part ; ordrng 1 W10860916 (module-spk)"
Near Valhalla, NY 10595
Marc M
Job Details:
02/26/2020
RANGE KITCHENAID KFGG500EBS2
Unit tested and checked no issue detected unit ops well cx instructed panel working well no issues detected at time of app. Sr 7727203487
Near Yonkers, NY 10701
Marc M
Job Details:
02/26/2020
RANGE WHIRLPOOL WFG525S0HS0
Unit tested and checked no issue detected at time of app. Calibrated unit .
Near The Bronx, NY 10463
Marc M
Job Details:
02/26/2020
RANGE AMANA AMV2307PFW
Unit tested and checked fuse replaced . unit powered on and blew out fuse in 2 seconds fuse needed for repair and mag cap and diode.; ordrng 3 W10138793 (FUSE)s and 1 W10754299 (MAG) and 1 W10850446 (CAP) and 1 W11256462 (DIODE )
Near New York, NY 10028
Eddy P.
Job Details:
02/26/2020
WASHER MAYTAG MHW7100DW0
Washer Bello spring fell off reinstalled it ran cycle test unit is working fine could not find any other issue
Near White Plains, NY 10606
Marc M
Job Details:
02/26/2020
WALL OVEN WHILPOOL KEBC107KBL0
Unit tested and checked realigned door door now closing well cx satisfied no parts need.
Near Princeton, NJ 08540
Trevor B
Job Details:
02/26/2020
DRYER MAYTAG MGD8630HC0
TB- Replaced front drum rollers. Tests good.
Near Queens, NY 11365
Kenny G
Job Details:
02/26/2020
WASHER WHIRLPOOL MVWP575GW0
Found unit making a loud noise when trying to agitate or spin. Possible loose splutch or damaged splutch. Will need a repair. Cust is going to call store to have them swap unit it’s literally brand new and they don’t want to repair. Also Cust has a sink next to washer which is closed into a corner and that sink would need to be removed in order to service or replace washer explained this to customer. Would need new splutch kit. Also make sure they level unit.
Near Queens, NY 11104
Enerve B.
Job Details:
02/26/2020
DISHWASHER WHIRLPOOL WDF518SAAM0
"Checked out the dishwasher,founded the failure of the parts listed below,was not working right.Installed the parts listed below,tested ok."
Near Queens, NY 11375
Kenny G
Job Details:
02/26/2020
OVEN KITCHENAID KEBS109BSS01
Found thermal fuse is blown do to poor blower fan performance. Quoted Cust repair charges. Total : 554.12 Collected service charge only. 128.42 ; ordrng 1 WP4449751 (thrmst-fix) and 1 WPW10545255 (fuse-thrml) and 1 WPW10641253 (blower)
Near Brooklyn, NY 11201
Damion M.
Job Details:
02/26/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Check refrigerator and found faulty water filter slow water pressure ... customer upset because he said he change filter A week ago I check instruct customer left refrigerator working as design...
Near Queens, NY 11365
Kenny G
Job Details:
02/26/2020
WASHER WHIRLPOOL WFW3090JW
Found unit stuck in DEN mode which is a main control issue. Whirlpool instructs is to change bird when this occurs. Cust is going to try to get unit exchanged first with distributor. If not we will have to replace main control. Part: W11334214; ordrng 1 W11334214 (CCU )
Near Chester, NJ 07930
Ken K
Job Details:
02/26/2020
REFRIG/FREEZER KITCHEN AID KSSC48QVS01
Replaced worn out drive shaft on ice dispenser
Near Brooklyn, NY 11231
Damion M.
Job Details:
02/26/2020
DRYER WHIRLPOOL CED9160GW1
"Check and found faulty fuse thermostat ... after installing part reset with tech found other issue .,,; ordrng 1 W11107837 (cntrl-elec) and 1 WP3392519 (thermal fuse)"
Near Teaneck, NJ 07666
Stoyan S
Job Details:
02/26/2020
RANGE WHIRLPOOL WFG505M0BS3
Replace defective cntrl panel Test it all op ok
Near Closter, NJ 07624
Stoyan S
Job Details:
02/26/2020
DISHWASHER KITCHENAID n/a
Per tech reinstalled gaskets and left unit working as designed