Service History 761 - Dan Marc Appliance

We serviced a

MAYTAG DRYER

Model MGD5030MW1

Near Bernardsville, NJ 07924

Roberto M.

Job Details: 02/22/2023

the cabinet is damaged I need this parts..; ordrng 1 W10248059 (Panel) and 1 8533643 (Cabinet)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Montclair, NJ 07042

Roberto M.

Job Details: 02/22/2023

The fill hose was loose test ok..

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Hampton, NJ 08827

Mike G.

Job Details: 02/22/2023

"F4E4, F4E3 codes stored in unit from prior visits. Ran unit - unable to replicate problem"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Phillipsburg, NJ 08865

Mike G.

Job Details: 02/22/2023

Unit has failing freezer evaporator fan motor. Was able to replicate the ; ordrng 1 W11224591 (Evap fan motor) and 1 WP67006337 (Evap fan blade)

We serviced a

KITCHEN AID DISHWASHER

Model KDTM504KPS0

Near Washington, NJ 07882

Mike G.

Job Details: 02/22/2023

Replaced sump diagnosed on prior visit

We serviced a

JENN-AIR REFRIG/FREEZER

Model JFFCF72DKL01

Near Cortlandt, NY 10567

Andre

Job Details: 02/22/2023

"Ck unit previous repair on this unit was perform because of clicking from start relay, which relay was relay was replace. And unit working for about 4days and eventually start clicking again fault compressor blowing out start relay order compressor for repair with service valve and drier ; ordrng 1 W10879296 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Service valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Yonkers, NY 10710

Eddy P.

Job Details: 02/22/2023

"Replaced drive motor, actuator and capacitor ran test washer is working properly again"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near ,

Paul D

Job Details: 02/22/2023

Inst all parts need to have all 5 burners to work as designed tested ok

We serviced a

WHIRLPOOL OVEN

Model KFGC506JSS01

Near ,

Paul D

Job Details: 02/22/2023

Inst both hinges oven door closes properly tested ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ7

Near ,

Paul D

Job Details: 02/22/2023

Removed light bulb from socket advised customer that service contract doesnt cover .

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BB2

Near ,

Damion M.

Job Details: 02/22/2023

Check range and found customer complaint unit oven not heating and one broken knob ...I installed new and check instruct customer that the knob is not covered left unit working has design..; used 1 12400035 ( Ignitor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near ,

Damion M.

Job Details: 02/22/2023

Check refrigerator and found customer complaint unit not dispensing ice but dispense water slowly...I find because of faulty water filter when ice maker calls for water the water runs behind ice bin and kept freezing I remove frozen ice bin turn ice maker off instruct customer they need new water filter left unit working has design.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near ,

Damion M.

Job Details: 02/22/2023

Check dishwasher and found customer complaint unit start up but not taking in any water motor makes a loud noise then cuts off... need parts pls order thank you.; ordrng 1 W11460946 (Sump motor) and 1 W11629914 (Control) and 1 W11545764 (Switch)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near ,

Damion M.

Job Details: 02/22/2023

Check washer and found customer complaint unit control not responding and pump kept pumping...I find faulty drain pump broken I installed both parts and check reset control instruct customer left unit working has design

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS2

Near ,

Damion M.

Job Details: 02/22/2023

Check range and found customer complaint unit oven not heating up and broken oven door gasket/seal ...I installed both parts and check instruct customer left unit working has design.

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Westwood, NJ 07675

Raphael

Job Details: 02/22/2023

"Need suspension,transmission,cam,agitator etc2cct; ordrng 1 W10780045 (Suspension) and 1 285565 (Agitator)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Oradell, NJ 07649

Raphael

Job Details: 02/22/2023

Found error code F0E5 Off balance F0E2 soapReset code test the washer all cycles check working ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near ,

Raphael

Job Details: 02/22/2023

"Replace control,latch,pump test the washer all cycles check working ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near ,

Nickson L.

Job Details: 02/22/2023

Found nothing wrong with customers fridge other than the tape was on the switch not allowing it to energize. Once I took off tape light came on

We serviced a

WHIRLPOOL REFRIG/FREEZER

Model WRF560SEHZ00

Near ,

Nickson L.

Job Details: 02/22/2023

Install sensor and control and left fridge working fine

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS04

Near ,

Nickson L.

Job Details: 02/22/2023

Customer was complaining that things were freezing in her fridge but notice that she was putin things towards the back of the fridge and in front of the vet so instructed her that shes supposed to have it at least 2 inches off the back and nothing in front of the vent. Also changed her humidity control to adjust to the fruits and vegetables that are in the container. Also change the temperature to help out with the freezer situation

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near ,

Raphael

Job Details: 02/22/2023

"Replace control board,harness,pump,test the washer all cycles check working ok"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSC700HBS00

Near ,

Nickson L.

Job Details: 02/22/2023

Unable to fix customers fridge at the moment because it is frozen over and instructed customer to unplug first 24 hours before arrival but he unplugged it this morning so it is hard ice; O-emld tckt

We serviced a

KITCHEN AID DISHWASHER

Model KDFE204KPS0

Near Hoboken, NJ 07030

Rafael

Job Details: 02/22/2023

Replaced PUMP&MOTOR and operation tested fine.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Kearny, NJ 07032

Rafael

Job Details: 02/22/2023

Installed parts and operation tested fine.

We serviced a

N/A N/A

Model WGD8900BC0

Near Jersey City, NJ 07305

Rafael

Job Details: 02/22/2023

Idler pulley making screeching noises. Replaced idler pulley and operation tested fine.; used 1 WPW10547292 (Pulley) from stock

We serviced a

KITCHENAID REFRIG/FREEZER

Model KRFC300ESS07

Near Perth Amboy, NJ 08861

Efrain R.

Job Details: 02/22/2023

Customer never lived in nj .he lives in California advise must called wp to change address and set svc in California

We serviced a

N/A N/A

Model MVWC6ESWW1

Near Westfield, NJ 07090

Efrain R.

Job Details: 02/22/2023

Replace wire harness still no go power to unit ok to power no motor and jump out lid sw will call tech line .;

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near ,

Omar S

Job Details: 02/22/2023

"Check found lose drain pump connection,reinstalled connection test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Philipstown, NY 10524

Andre

Job Details: 02/22/2023

Ck unit compressor buzzing install start relay and same issue order compressor and coupler for repair ; ordrng 1 W11358352 (Compressor) and 1 W11506635 (Service valve) and 1 W11109499 (Drier) and 2 W11504420 (Service port)s and 2 W1150415 (Suction to compressor)s and 2 W11504431 (Compressor to condenser)s and 2 W11504447 (Cap to drier)s and 1 W11504433 (Coupler) and 2 W11506623 (Coupler)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Wappingers Falls, NY 12590

Andre

Job Details: 02/22/2023

Ck unit upon arrival found blue tape still on door switch remove tape and light comes on unit test good

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near ,

Kenny G

Job Details: 02/22/2023

Found bad heater on unit and replaced it. Working okn

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Mahwah, NJ 07430

Tim S

Job Details: 02/22/2023

Pls order parts; ordrng 1 W10837240 (Pulley) and 1 W11162091 (Belt)

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Wanaque, NJ 07420

Jim D.

Job Details: 02/22/2023

Not home and spoke with Diane in the office and took picture of location and tagged door.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Wanaque, NJ 07420

Jim D.

Job Details: 02/22/2023

This is a duplicate dispatch from Whirlpool and I have a control on order for this customer and I informed customer she will get a call once part is in .

We serviced a

KITCHEN AID DISHWASHER

Model KDTE304DSS0

Near Park Ridge, NJ 07656

Stoyan S

Job Details: 02/22/2023

Clogged drain pump Clean it Test it All op ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Bridgewater Township, NJ 08807

Craig

Job Details: 02/22/2023

Customer needs service in different state California. Went to house bill service out.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2039575816

Near ,

Kenny G

Job Details: 02/22/2023

Installed door fixed issue.

We serviced a

WHIRLPOOL REFRIG/FREEZER

Model MRT711SMFZ02

Near Spring Valley, NY 10977

Michael D.

Job Details: 02/22/2023

Picked up data recorders.

We serviced a

MAYTAG REFRIG/FREEZER

Model MFW2055FRZ00

Near Union City, NJ 07087

Michael D.

Job Details: 02/22/2023

Replaced filter housing instruct customer to buy new filter.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Bayonne, NJ 07002

Michael D.

Job Details: 02/22/2023

Replaced both gasket.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Parsippany-Troy Hills, NJ 07054

Keith W.

Job Details: 02/22/2023

Customer has a warranty with best buy and they do not want to pay us so they canceled at the doorSpoke with lisa and moving on

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Mahopac, NY 10541

Gersi M.

Job Details: 02/22/2023

"Ran a test with the full load together with customer . Unit filled with water , agitated, drained and completed the high speed spin as designed. No banging or any noise except the normal vibration during the spin cycle."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Mahopac, NY 10541

Gersi M.

Job Details: 02/22/2023

"Dryer not heating and stops mod cycle sometimes. Tested, have 120 v coming past thermostat but have 0 coming from the motor side. Contacted techline to confirm Sr# 7735792594444, will need new timer, motor and blowerwheel in ase wont come off during the repair. Allow 2 ct; ordrng 1 W10396029 (Motor) and 1 WP694089 (Blower wheel) and 1 W10185992 (Timer)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Mohegan Lake, NY 10547

Gersi M.

Job Details: 02/22/2023

Unit now powered on and wont stop running even if you plugg it in and out it will start immediately. Member said that it work for hours and wont stop. Will need new board to install. Contacted DG and raported the situation. Allow 2 ct on return; ordrng 1 W11298479 (Comtrol board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cortlandt, NY 10567

Gersi M.

Job Details: 02/22/2023

"Replaced the thermostat and heater wich was shorted out and ran a test. Now unit working fine, no leak. Advised member to check on advance"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBS1

Near Point Pleasant, NJ 08742

Frank N.

Job Details: 02/22/2023

FN Ran diagnostic cycle; no error codes; rinse aid dispenser was empty; filled with rinse aid; advised customer to run again and to make sure water at tap is hot before starting cycle

We serviced a

IKEA DISHWASHER

Model IUD8500BX1

Near Seaside Heights, NJ 08751

Frank N.

Job Details: 02/22/2023

FN Nut that holds float was loose; tightened down nut with wrench; collected $252.65 for diagnostic and labor via chk (#547)

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Freehold, NJ 07728

Frank N.

Job Details: 02/22/2023

FN Installed 1 W10913953 (Actuator) from truck stock; collected $353.30 by chk (#254); added $24 S&H fee to part total; used 1 W10913953 (Actuator) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Middletown Township, NJ 07748

Frank N.

Job Details: 02/22/2023

FN Water leaking from drain hose; hose is about 8 ft long and not OEM; needs to be in 4 ft standpipe; customer needs to get contractor to fix

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0U

Near Bloomingdale, NJ 07403

Gerry Q

Job Details: 02/22/2023

Leaking from motor hose; ordrng 1 W11460945 (Motor pump)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS0

Near ,

Damion M.

Job Details: 02/22/2023

Check range and found customer complaint unit oven not heating past 100 degrees...I find faulty bake/ broil ignitor fail I installed new ignitor check instruct customer left unit working has design.; used 1 12400035 ( Ignitor) from stock

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near ,

Kage M

Job Details: 02/22/2023

Checked and found unit not agitating checked and found broken cam replace cam left unit working as designed; used 1 W10721967 (Clutch/ cam) from stock

We serviced a

WHIRLPOOL RANGE

Model n/a

Near ,

Kage M

Job Details: 02/22/2023

"Customer denied the service because stove was tagged by national grid, and was promised a replacement"

We serviced a

AMANA MICROWAVE

Model AMV2307PFS07

Near ,

Kage M

Job Details: 02/22/2023

Checked and found faulty high and left the unit working as designed

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE234GPS0

Near Evesham, NJ 08053

Dan C.

Job Details: 02/22/2023

Customers heater was locked out. Ran diagnostics cycle and verified operation. Advised customer to run hot water at sink to ensure water coming in will be at proper operating temperatures. Unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHZ02

Near Evesham, NJ 08053

Dan C.

Job Details: 02/22/2023

Replaced main control. Unit checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near New York, NY 10035

Damian T.

Job Details: 02/22/2023

"Clients issue was unit shaking when spinning and lint on clothing items after wash. Checked and found unit unbalanced and client has never tried cleaned unit before. Balanced unit, and advised client to purchase Affresh cleaning tablets and begin regular cleaning to remove lint and soap deposit buildup in unit. Unit ok and working as designed at this time."

We serviced a

KITCHEN AID DISHWASHER

Model KUDS35FXSS8

Near Parsippany-Troy Hills, NJ 07054

Stan F

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104KPS1

Near Morris Plains, NJ 07950

Stan F

Job Details: 02/21/2023

We serviced a

AMANA OVEN

Model AGR5330BAS3

Near New York, NY 10029

Damian T.

Job Details: 02/21/2023

We serviced a

MAYTAG DRYER

Model MGD3500FW0

Near Yonkers, NY 10703

Michael

Job Details: 02/21/2023

We serviced a

KITCHENAID REFRIG/FREEZER

Model KSSS48FMX02

Near Kinnelon, NJ 07405

Ken K

Job Details: 02/21/2023

We serviced a

WHIRLPOOL REFRIG/FREEZER

Model WRS315SDHM08

Near Jackson, NJ 08527

Trevor B

Job Details: 02/21/2023

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near ,

Nickson L.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Linden, NJ 07036

Roberto M.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354ESS

Near Wayne, NJ 07470

Gerry Q

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Pequannock Township, NJ 07444

Gerry Q

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near East Hanover, NJ 07936

Keith W.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Freehold, NJ 07728

Chris H.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL REFRIG/FREEZER

Model KRSC703HPS00

Near Nazareth, PA 18064

Jose R

Job Details: 02/21/2023

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near West Point, NY 10996

Gersi M.

Job Details: 02/21/2023

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Bangor, PA 18013

Jose R

Job Details: 02/21/2023

We serviced a

JENN AIR REFRIG/FREEZER

Model JFC2089WEP6

Near West Orange, NJ 07052

Ken K

Job Details: 02/21/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near ,

Damion M.

Job Details: 02/21/2023

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Bogota, NJ 07603

Eric S.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Bergenfield, NJ

Eric S.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Fort Lee, NJ 07024

Eric S.

Job Details: 02/21/2023

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Edgewater, NJ 07020

Eric S.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Fairview, NJ 07022

Raphael

Job Details: 02/21/2023

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Springfield, NJ 07081

Efrain R.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL REFRIG/FREEZER

Model KRSC500ESS00

Near Summit, NJ 07901

Efrain R.

Job Details: 02/21/2023

We serviced a

GLADIATOR REFRIG/FREEZER

Model GAFZ30FDGB01

Near Summit, NJ 07901

Efrain R.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near New Providence, NJ 07974

Efrain R.

Job Details: 02/21/2023

We serviced a

KITCHEN AID RANGE

Model KSEG700ESS6

Near Montville, NJ 07045

Gerry Q

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW1

Near Gloucester Township, NJ 08012

Dan C.

Job Details: 02/21/2023

We serviced a

KITCHEN AID REFRIG/FREEZER

Model KRMF706ESS00

Near ,

Nickson L.

Job Details: 02/21/2023

We serviced a

AMANA RANGE

Model AGR4230BAW3

Near New York, NY 10075

Damian T.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL RANGE - GAS

Model WFG505M0BS3

Near North Bergen, NJ 07047

Felipe T.

Job Details: 02/21/2023

We serviced a

KITCHEN AID REFRIG/FREEZER

Model KRFC704FPS05

Near Livingston, NJ 07039

Ken K

Job Details: 02/21/2023

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near ,

Paul D

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DBL5

Near ,

Paul D

Job Details: 02/21/2023

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Mansfield Township, NJ 07863

Mike G.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Frenchtown, NJ 08825

Mike G.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Bloomsbury, NJ 08804

Mike G.

Job Details: 02/21/2023

We serviced a

WHIRLPOOL REFRIG/FREEZER

Model KRMF706ESS01

Near Washington Township, NJ 07865

Mike G.

Job Details: 02/21/2023

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Florham Park, NJ 07932

Gerry Q

Job Details: 02/21/2023

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Hainesport, NJ 08036

Dan C.

Job Details: 02/21/2023

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Old Bridge, NJ 08857

Frank N.

Job Details: 02/21/2023

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Howell Township, NJ 07731

Chris H.

Job Details: 02/21/2023

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