Local Reviews
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Rosaria - Brick, NJ
Tyler was very helpful and takes the time to answer all my questions. He even adds information.
Ok
Ok - East Orange, NJ
Ok
Brian
Brian - Summit, NJ
Poor
great service awesome price
Lorraine - Queens, NY
Diane
Diane - Queens, NY
Problem was temporarily resolved. Serviceman was professional and answered all questions. He had to return as water stopped dispensing again. Now it stops working from time to time. There is still a problem.
still under warranty
Lesley - Point Pleasant, NJ
The serviceman answered all my questions I had about the washer/dryer & the washer drawer was defective & a new one was ordered & installed within a short period of time
quick response rate, very efficient
Mary - Queens, NY
Polite - knowledgeable - good service - professional
Repaired IKEA Oven
Corey - Queens, NY
Good service
Robert - Eatontown, NJ
Great technician, disorganized repair process
Nicole - Hartsdale, NY
My technician, Marc was professional ans honest but he had to return several times because his dispatch scheduled him for repair at my home without providing the correct parts. Additionally, the person who called to schedule my THIRD appointment did not listen to the details of my schedule and the tech was kept waiting while I was not home. Please provide adequate support to your hard-working & knowledgeable techs out there in the field and stock your parts inventory appropriately.
Stack washer-dryer
Shawn - East Stroudsburg, PA
Tech was very courteous, and arrived early. But we have had the same issue 4 times and he found nothing wrong with it. We spent $1200 on this unit 6 months ago, you would think the tech could figure it out.
Mrs
Nicheen - East Brunswick, NJ
Carolyn
Carolyn - Montclair, NJ
Maytag Washing Machine
Carol - Middletown, NJ
He was great, but was going to include me on the email he was sending to Thornberrys. I didn't receive the email and they stated they did not receive it either. My phone # is 732-673-4950 I received this survey via my email carol@gaserv.com
Great Job!
David - Glen Rock, NJ
over and above what was expected
Ruth - Coolbaugh Township, PA
Great
Nila - Jersey City, NJ
The technician was excellent professional and courteous Thank you for service
Good
Vito - Queens, NY
Great Service
Joe - Lacey Township, NJ
Repair technician showed up on time, was courteous and made the repair in a timely manner.
Great Service!
Jessica - Bronx, NY
Anthony
Anthony - Tinton Falls, NJ
Great timely efficient and pleasant service
Ana
Ana - Bronx, NY
Excellent, thank you !!
My experience was very good he was early and thorough
Patricia - Brooklyn, NY
It was a very good experience compared to other companies the technician was early and did a good job and courteous
Nice techs..4th time for same isssue
Karen - Morristown, NJ
while its the 4th time to repair problem... still usure of outcome technicians are always nice ...trying to get someone on the phone to schedule is a challenge
Slow start but then got better
Diane - Hightstown, NJ
The service Techs were very professional and friendly. Thank you guys for fixing my appliance. But in the beginning, I patiently waited all day for service and then at the end of the day I called the office only to find out the service was cancelled and rescheduled. Although the office staff said they tried to call, I was here all day, I never saw the Dan Mark number on my caller ID and there was no message left. I think my time is as important as yours. The office staff said there were crazy rings on my phone. It would have been nice if you tried again until you got me on the phone about the initial cancellation
long wait for service man to come r uined whole day
Phyllis - Scarsdale, NY
The person who came was very knowledgeable & solved my problem. He was affable as well.
Prompt and great service
Satyapriya - North Brunswick Township, NJ
Michael from customer service repaired and replaced the loose parts with great care! Very efficient service.
great service
Brenda - Holmdel, NJ
Steven - Park Ridge, NJ
service on new whirlpool washert under new warranty
Lesley - Point Pleasant, NJ
Great
Domenic - Staten Island, NY
I thought he was nice and thorough.
Aldo
Aldo - Queens, NY
Great service,
.
Allan - Princeton, NJ
Outstandingly helpful and expert
Donald - Princeton, NJ
Great service
Holly - Middletown, NJ
prompt service
Maryjane - Monroe Township, NJ
Prompt service as scheduled with follow up calls No guessing what time they are coming. Would recommend
Daisy
Daisy - Howell, NJ
Very fast and friendly.
Jen
Jennifer - Queens, NY
Great
great
Diane - Oakland, NJ
Tech was early, let me know he was coming early and was professional and courteous
Good service
Kirk - Scotch Plains, NJ
Great Service
Milli - Mountainside, NJ
The service technician was right on time, knowledgeable and did a good job.
Good job
John - Hopewell, NJ
Nice job
Michael - Flemington, NJ
Holly
Holly - Randolph, NJ
Great service call
Sandra
Sandra - Queens, NY
Very professional and acommidating
Washer repair
Kyle - Ramsey, NJ
the estimate was outrageous. The call took all but 5 minutes and the two guys let me know that the repairs would be over $900. i ended up getting a second opinion and the washer has been repaired for a fraction of the cost that you estimated.
Timely and Professional
Robbie - Plainfield, NJ
We had an issue with our cooktop. Our technician, was Felipe. He was on time and very professional. He explained the issue with the cooktop and how this problem may have occurred. He was very knowledgeable and pleasant. We are currently under warranty with our product, however I would recommend the services for repairs with or without the warranty.
VERY PLEASANT TEC
Philip - Lacey Township, NJ
TEC WAS VERY PROFESSIONAL
On time
Nancy - Beachwood, NJ
John
John - Staten Island, NY
We had great service
Excellent
Mary - Queens, NY
Great
Carmelo - Morris Plains, NJ
It was just wonderful thank you very much
Well done
Jeffrey - New York, NY
Professional efficient technician
Great Service Repair Man
Lisa - Colts Neck, NJ
Chris came in and fixed a simple problem with my hood. I mentioned that I have been having problems with my microwave and he took the time to check it to see if there were any error codes on it. Explained things to me...pleasant and helpful. Would welcome him back again. I give Chris 5 stars. My Jenn-Aire appliances are still under warranty (have had problems with 3 appliances out of 6 in the first year!) so I have no idea what it would have cost if out of warranty. Negative - had to reschedule visit 3 times as they cannot commit to morning or afternoon until the night before the scheduled appointment.
Amazing assistance
Dyaami - Bronx, NY
Mark went above and beyond to fix my oven. He was a problem-solver, tested the options, answered my questions and was willing to do more than expected in order to get my oven functioning. I highly recommend his work and hope he gets a bonus for his dedication. Thanks!!
Sam was terrific! Knowledgeable, courteous, professional.
Margaret - Paterson, NJ
Sam not only replaced the door but he aligned the other door - which had been unbalanced since the refrigerator was installed!
Excellent service
Nomita - Tenafly, NJ
Great service
MJ - North Haledon, NJ
Great Service
Janine - Middletown, NJ
Good service
Judith - Mount Arlington, NJ
The service person was excellent both in his thoroughness and explanations. Had a good sense of humor too.
Debbie who took my calls is very customer friendly.
Geryl-jo - Pequannock Township, NJ
The tech was good. Did his job well but to answer questions he seemed annoyed. Although he did say he didn't mean to be.
Promt service
Joanne - Belmar, NJ
I was very impressed at the promt appointment arrival. The service required was done quickly and efficiently Many thanks
Keyel of Dan Marc Appliance - GREAT TECHNICIAN
Hines - Fort Lee, NJ
Ms. Khan
Shaheeda - Newark, NJ
Professional Service
he was honest and courteous
Arek - Cranford, NJ
awesome work
Judi - Brooklyn, NY
He was def the best repair person I ever met
Could not perform the repair - See below.
Maryann - West Orange, NJ
Unfortunately they didn't tell me that they couldn't fix my oven because I didn't take a picture of the message when the oven doesn't work. I paid the servicer fee but I expect it will go off again and then I would like the men to come back at no charge except for parts and labor. The employees were very nice and quite kind. I am still in a bind because I can't depend on my oven to work. I will keep in touch. I have used Dan Marc before and was always very happy with your service! I accidentally clicked the unsubscribe but please keep me on your email list. MaryAnn Zizza
It works now!!!
Ellen - New York, NY
Liz
Liz - Westfield, NJ
Excellent!
Great service
Marsha - Kenilworth, NJ
Excellent
Barbara - Howell, NJ
Prompt on service both times we needed them. Very professional asi couldn't ask for anything better. Pleasure dealing with them.
Donna
Donna - Randolph, NJ
Check up
Vivien - New York, NY
Renters complained about microwave. Technician came and tested multiple times. All was ok. Technician was very courteous and professional.
Refrigerator
Arnold - Westbury, NY
Although serviceman was nice and seemed to know what it was doing I am not confident that the refrigerator will not break again as this is the second time it was fixed in last three months. Also you would not allow me to request a morning or afternoon appointment.
Great service
Irina - Queens, NY
Refrigerator repair
Alex - Summit, NJ
Fixed my broken ice machine quick and easy.
Great Service
Judy - Union, NJ
Service was great and they were on time.
very professional
Julie - New York, NY
i was concerned about safety of the burners that began ticking on sunday w/o reason. damian reassured me that the stove was safe. if this happens again i will replace the 16 yr old gemini stove because it is probably not worth $ to fix. if this should happen, i wonder if maytag will offer me some $ toward a new stove? ok for now and again-- damian handled everything excellent. julie moses
Washing machine repair
Craig - Franklin Township, NJ
On time, personable, and efficient.
Great service
Debbie - Jackson, NJ
Very nice and knowledgeable
William
William - Lebanon, NJ
Great service, on time
Great Service
Barry - Lacey Township, NJ
Serviceman was very knowledgeable and thorough.
Great service
Elisa - Paramus, NJ
Professional
Excellent Service
Lorraine - Brick, NJ
Disappointed that my three week old washing machine stopped working, but was pleasantly surprised - your technician arrived on time, promptly identified the problem on the first visit and when he returned a week later with the necessary part, again arrived on time and efficiently repaired the washer. Thanks.
Excellent service
Pat - Cedar Grove, NJ
He solved my problem and answered some questions I had about the appliances%
great worker
John - Belmar, NJ
Brain was knowledgeable, worked clean and was efficien.
great worker
John - Belmar, NJ
Eric was knowledgeable, worked clean and was efficient.
The technician that came to the house was very courteous and personable. I would highly recommend him and your service.
Gary - Montville, NJ
Excellent service
Stephen - Hamilton Township, NJ
Excellent service
Brutal service, from the phone calls waiting a half hour on hold. Almost 2 months WITHOUT A REFRIGARATOR.
James - Rutherford, NJ
B R U T A L
Quick repair great service
Robert - Pompton Lakes, NJ
Well done
Marc - Westfield, NJ
Fixed problem quickly and professionally.
Great zervice
Frederick - Bloomfield, NJ
Great service
Christopher - Washington, NJ
I'm Happy
Emmanuel - Jersey City, NJ
great exoerience
Salvatore - Millstone, NJ
professional and prompt
Under Warranty
Robert - Bronx, NY
The tech came and said nothing was wrong with the machine after foing a test run. We were still under by 1 year warranty.
Margaret
mayv1908@aol.com - Brooklyn, NY
Excellent appointment person and both workers new exactly what they needed to do
Great service
Louise - Rye Brook, NY
QUITE KNOWLEDGEABLE. GREAT SERVICE.
Marta - Brooklyn, NY
Great
Mary - Tannersville, PA
Quick and accurate service. Extreamly knowledgeable!
Maureen - Tannersville, PA
Great experience!
Jeanette
Jeannette - Freehold, NJ
Overall very positive
Great service
Laura - Clark, NJ
The technician arrived during the promised time. Very professional, explained the issue to me. He didn't have the part on his truck but he ordered it and came back when it was delivered, as arranged.
quick service, knowledgeable serviceman
Robert - Interlaken, NJ
good experience
Mrs
Claudine - Passaic, NJ
Great
Good service
Joann - Mount Pocono, PA
Did not fix the machine after 3 scheduled appointments.
James - Eatontown, NJ
good service
Suzanne - New York, NY
very responsible and responsive
MIKE GREAT SERVICE, COURTEOUS AND PUNCTUAL
Ana - Queens, NY
Great service
Shanelle - Brooklyn, NY
Professional... informative, explained everything.
Good service and advice
Robert - Wall Township, NJ
Great Service
Donna - Mount Olive Township, NJ
Sue
Vinnie - Middletown, NJ
Sub-Standard Service
Stacey - Colts Neck, NJ
This was one of the worst service experiences I ever had. Dan-Marc was subcontracted through Whirlpool to fix my dryer. They had to come SIX times to get it right. The technician failed to diagnose the problem correctly and his truck was not stocked with needed parts. On one occasion, he left after installing a new part telling me the problem was fixed (the machine was not getting hot) and he never actually checked to see if the machine was getting hot. It was not. He didn't even take 5 minutes to make sure the problem was corrected before leaving the house. He also created a new problem - a loud squealing noise - that was not an issue before he came to "fix" my machine. It was an aggravating, time-consuming and all around horrible experience.
John
John - Seaside Heights, NJ
Great Service
John
John - Seaside Heights, NJ
Great service
Great service
Joan - Howell, NJ
Prompt and professional, courteous and efficient
Microwave repair
Marta - Brooklyn, NY
I was quite impressed with the experience and knowledge the repairman showed when repairing my microwave. The gentleman knew what he was doing and went to the task. Thank you for using his company.
Kitchen Stove
Linda - Raritan, NJ
The tech was very helpful and corrected the problem.
BEST SERVICE
Elisa - Paramus, NJ
Sam is such a gentleman! So helpful! Only wants the best for the customer! Thank you, Sam, for your help!
Great, polite service!
Dwina - Spotswood, NJ
Telephone contact, arrival time that we were told, and the courteous and very efficient technician was superb.
Joyce
Joyce - Millburn, NJ
Great service
Mary Bogdon
Mary - Tannersville, PA
Second time back, all problems fixed 👍🏻
Great service!
Ciro - Lakewood Township, NJ
Good Service, Bad Circumstances
Joanne - Blairstown, NJ
The compressor died on my refrigerator and it was replaced by the tech with one he had in the truck. That compressor also died so we were without a fridge for 2 extra days. Not too happy about that but I can't fault the tech he was awesome.
Milena
Milena - Stroudsburg, PA
Great service ,
Great Service!
George - Manalapan Township, NJ
Dan was very professional and efficient when fixing my dryer. He knew the questions to ask in order to find the true problem. Dan found the problem immediately and gave thorough instruction on preventing this in the future. I would recommend Dan to all my friends and family.
Quick
Cari - Brooklyn, NY
We didn’t have to wait for weeks for service, or for the parts to arrive.
Jason was the best.
Janet - Flemington, NJ
Jason was the best.
Washer Repair
Anthony - Hawthorne, NJ
The guys were great. They quickly found the problem and fixed it. I'm very satisfied.
Great Service!
Colleen - Ocean Township, NJ
Outstanding and professional . Great customer service from technicians . Office help could use a little help, they are not very helpful and slightly rude. That is reflected in my score for overall service . Technicians deserve an excellent!
Brad
Brad - New York, NY
Everything is great except the 8 to 4 window. I wish it was at least a 1/2 day window.
Super service
Fred - New York, NY
The service technician was professional , knowledgeable and Understood. came on time scheduled and Corrected the problem effectively and efficiently.. I would highly recommend Dan MARC and use them again if needed.
Microwave Warranty Repair Service
David - Holmdel, NJ
Waste of time.
Steve - Queens, NY
For starters, the guy who came was exceedingly rude and borderline hostile at first. He was here for ten minutes, told me to call an electrician, and left.
Arjrie
Marjorie - New York, NY
Excellent scheduling.. excellent service man.. 🌻thankyou
Horrible service
Lovedeep - Woodbridge Township, NJ
Bought a washing machine from pc Richards and it was not working. Technician only factory reset it and left and machine still not working
Ms
Heather - New York, NY
Good but pricey
great
Barbara - Wall Township, NJ
Gr8 service!!
William - Tinton Falls, NJ
My microwave is working!!!
Professional and efficient
Lorraine - Northvale, NJ
it was great
Carlota - Queens, NY
the service was one of the best
great service
Lisina - Irvington, NY
I was in a bind when our washing machine broke down. Was able to book an appointment online for the following day. I was kept informed as to the arrival time frame of tech and he was able to repair the washer promptly; tech was very helpful, friendly and professional. Thank you!
Great Service/ Low Effort
Lawrence - Watchung, NJ
Jesse was fabulous...diagnosed the refrigerator problem and fixed it fast....most polite.
Excellent Service
Corrie - Andover, NJ
Getting an appointment was quick and easy. The tech was personable and knowledgeable.
Great Service
Anthony - Tinton Falls, NJ
Service person was knowledgeable and did a great job
Fantastic service
Nicole - Hackensack, NJ
The service guy was Great. There is a bright side to a service call- meeting a cool service guy 😁
Misc
Elain - Washington Township, NJ
Great service
Kim - Freehold, NJ
the repair man was very good . Came when he was suppose to and did a great job
Moses was very knowledgeable and professional.
Mary - Fanwood, NJ
Having recently purchased four Whirlpool appliances, I was quite concerned as there were problems with three of them. Moses D. was thorough, knowledgeable and patient as he methodically worked to fix the problems. He is a credit to your company.
Ms Atkinson
Kelly - Queens, NY
still waiting for my receipt besides that everything was great
Great service
Peter - Madison, NJ
Nurse
Brenda - East Windsor, NJ
Awesome
Samuel - Queens, NY
Good service
Ron - New York, NY
Met my expectations. Diagnosed the problem and replaced defective part. Was on time , did the work, cleaned up.
Michael
Michael - New York, NY
Great!
Danielle - Queens, NY
Great!
Great Service!!!!!
Nicholas - Queens, NY
Great service person
Deanna - Jersey City, NJ
Prompt, courteous service professional looked at my washer machine, clearly explained the problem and how to rectify.
Kenny Gonzalez is terrific! Vert,very satisfied. He knew in a second what the problem was.
Elaine - Queens, NY
Yes
Great service, unfair price
Ken - Edison, NJ
Robert, your technician, has been to our home in the past for repairs and is a wonderful man. Always pleasant and helpful. The only complaint I have is on the price. It is far too exorbitant. You charge $115 for the service call, but what is that for, the man to walk through the door? I get it if I decide not to do the repair, but I did do the repair, which was a small, $25 part, which probably should have been $15. Yet, I get a bill for $237, which in my mind, is ridiculous and unfair. The absolute most it should have cost was the $115 plus the cost of the part. I appreciate Robert's service, but this charge was not right or fair.
No sweat Service
"Protomastro - Lyndhurst, NJ
On time. Friendly. Knowledgeable and gave information so I would understand.
Very knowledgeable and courteous
Emilia - Port Chester, NY
Our serviceman arrived promptly and fixed our washing machine within short order
A mazing service and great repair . Refrigerator fixed and working fine. Great price also. Thx
Thomas - Somerville, NJ
Very satisfied with the work done by Jason. He cares to get my refrigerator in top shape.
Rick
Richard - Montvale, NJ
Thanks for the great service!
Johanna Habib - Madison, NJ
Very pleased
Patricia
Patricia - Bridgewater, NJ
Moe
Modestus - Rye, NY
Nice job
Mark - Larchmont, NY
Worst price
Manish - South Brunswick Township, NJ
Charges should be clearly communicated when talking appointments, also labor charges over service fees absolutely don’t make sense
Great service. Very knowledable and courtesy
Anthony - New York, NY
Great Professional Service
Kathleen - Woodbridge Township, NJ
Extremely happy with the tech. He was informative, helpful and professional. I would highly recommend this company to my friends and family.
Angela
Angela - Bernards, NJ
Knowledgeable, polite and got the problem corrected that installers could not
Harriey
Harriet - New York, NY
Pleasant, efficient service. Unfortunately the problem of multiple beeps has no solution as the manufacturer made the mistake of not allowing their elimination.
Great Service!
Chris - Toms River, NJ
Highly recommend... Chris was very knowledgeable, friendly, and helpful.
Great service. Extremely satisfied.
Frank - Old Bridge Township, NJ
Good Service
Esther - Princeton, NJ
Great Prompt Service
Joaquim - Newark, NJ
Awesome service
Amy - West Orange, NJ
This experience couldn’t have been better!
Great service, saved my day!!
Akhilesh - South Brunswick Township, NJ
After being told that my gas range/oven needed replacement I decided to call them and they saved me bucks just by inspection declaring it to be perfectly alright !
William
William - West Windsor Township, NJ
Technician was on time, efficient and courteous. Did job quickly. Great experience.
Time to get part
Tony - Manalapan Township, NJ
I feel a week to wait for a part on a brand new dish washer is a bit too long. I can get the part online shipped over night
Excellent service.
Antonella - New York, NY
Excellent service.
Great service
Govindu - Newark, NJ
Great service
Marylin - New York, NY
Reliable, honest, gets the job done right the first time
Really nice technician
Debbie - New Rochelle, NY
So my technician was really a nice guy, a true professional and upstanding guy. My issue is with the cost of the visit. My oven light wasn't turning on even after purchasing a new bulb. The technician came and basically found out that I had not tightened the bulb in properly. So it was basically an error on my part-- I hadn't screwed the bulb in properly. He was really nice about it. But then the visit still cost me almost $130 ? If seemed rather unfair. He apologised about having to charge me but this is the procedure so I understand just don't think it's fair.
Excellent service
Joann - East Hanover, NJ
Service
Ann - Bronx, NY
Ewin
Edwin - Bronx, NY
Awesome
Great service
Arif - Freehold, NJ
Great 5
Great Service
Joshephine - Staten Island, NY
Very polite and knowledgeable.
Mariana
Mariana - Elizabeth, NJ
Amazing service!
Great Service
Mark - Hamburg, NJ
Great Service
Mark - Hamburg, NJ
Great service
Barbara - Belleville, NJ
very satisfied
Anthony - Staten Island, NY
the tech was very good at explaining what he did and the result of his findings. very good tech.
Great service.
Linda - Freehold, NJ
Vincent was very pleasant and did his job well
Great Service!
Mary - Middletown, NJ
Eric diagnosed the problem - a faulty igniter on the stove - and scheduled a return visit to install the part. He was knowledgeable, courteous, and prompt. He asked if I had any questions or concerns and, before leaving, took a short time to further explain questions that I had on another “covered” appliance. He well represents both Whirlpool and Dan Mark.
Excellent service
Gregory - Ramsey, NJ
Brian H.
RANGE JENN AIR JGRP436WP01 Diagnosed working ok
Keyel H.
REFRIGERATOR MAYTAG MFI2570FEZ06 Rail center broke off order part needed.; ordrng 1 WPW10326469 (rail-centr)
Dennis B.
RANGE WHIRLPOOL WFG525S0HS0 Db installed parts tested unit unit ran to specs
Jerel L.
REFRIGERATOR WHIRLPOOL KSSS36MDX00 "Installed new timer, checked functions, all functions test ok"
Adrian R.
REFRIGERATOR WHIRLPOOL ED20PKXYW01 Check and found that the refrigerator needs parts.; ordrng 1 2188404A (GASKET REFRIGERATOR ) and 1 2188405A (FREEZER DOOR GASKET ) and 1 4318165 (DOOR CLOSER KIT)
Tim S.
DISHWASHER KITCHEN AID KDTE334GPSO Re installed lower wash arm
Brian H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced door. Other parts not needed, returning new and unused"
Matt S.
OVEN WHIRLPOOL WFE505W0HS1 Flooring scratched on arrival. Found an installation issue. Installer left power cord loose on l2 connection and arched then burned the wires and the terminal block. Could have been a possible fire hazard. Needs a terminal block and harness. W11134842 WPW10245259 extra time; ordrng 1 W11134842 (harns-wire) and 1 WPW10245259 (block-term)
Aris S.
WASHER WHIRLPOOL WFW5620HW0 "Insta parts, unit still no working properly, I call up tech line spoke jousting sr 7725114202, need parts; ordrng 1 W11314654 (PRESSURE HOSE ) and 1 W11316246 (PRESSURE SWITCH )"
Stoyan S.
MICCROWAVE WHIRLPOOL WMH31017HS2 Loose connection on filter board Re connect Test it all op ok
Damian T.
REFRIGERATOR WHIRLPOOL KBRS19KTMS3 Checked and found unit not defrosting. Client paying only diagnostics fees at this time. Needs time to consider on completing repairs or replace unit.
Eric P.
WASHER WHIRLPOOL WFW94HEXW2 "Ep-cleared drain pump of debris, reposition and fully seated drain line inside unit. Ran diagnostics-no leaks"
Jason T.
DISHWASHER JENNAIR JDTSS244GP0 "Unplugged drain hose, tested ok..."
Aris S.
REFRIGERATOR JENN-AIR n/a Need parts; ordrng 1 WP2180353 (DISPENSER DOOR) and 1 WP2305242 (CONNECTOR) and 1 WPW10205979 (ICE CHUTE) and 1 WPW10546285 (DISPENSER ICE CHUTE)
Tyler S.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Icemaker isn’t getting water. Disconnected tubing at bottom of door and turned valve on in diagnostics. Has water flow. Somewhere in door is frozen or debris preventing water from reaching icemaker. Ordering new freezer door for two techs on return.; ordrng 1 LW11026426 (DOR-FIP)
Tim S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced defective motor pump replaced defective control replaced defective latch
Tim S.
DISHWASHER WHIRLPOOL WDF520PADM7 Tested ok. Explained about too much liquid soap causing Suds
Karl G.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 KG 6/21 checked unit through diagnostic found thermistor reading 40 degrees F even though temp inside unit is 56 degrees. Need new thermistor and control; ordrng 1 W10779301 (wIRE HARNESS) and 1 W11099565 (cntrl-elec) and 1 W11099568 (cover-evap)
Tim S.
DISHWASHER WHIRLPOOL WDF560SAFM2 Replaced defective motor pump ; used 1 W11085683 (MOTOR PUMP ) from stock
Tim S.
REFRIGERATOR MAYTAG MFT2976AEM00 Pls forward to service manager to contact customer Pls check picture unit has tap valve on it.Unit has fresh food evaporator leak. Also Pseg tried to repair. Also another company add Freon. I tried to explain that we are not getting involved. Could not get service call. Pls call customer do not get involved with this.
Jason T.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Made checks” adjusted freezer drawer assembly, tested ok..."
Jason T.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Made checks” found unit leaking on lower left side Yoder lupe, did temporary recharge of unit so that customer could have a refrigerator will call tech line on Monday...pics in SD-MOBILE..."
Mike D.
DRYER WHIRLPOOL WGD5800BW0 Check found pulley noisy replaced unit checked ok; used 1 279640 (idler pulley) from stock
Gabino P.
DRYER WHIRLPOOL WGD8500SR0 Dryer shut off and show PF customer must cleaning vent ; ordrng 1 279834 (2 coil gas valve set) and 1 WP8577274 (thermistor) and 1 WPW10111606 (cntrl-elec)
Mike D.
72" BM KITCHENAID KFCP22EXMP5 "Check found ice build up on freezer floor due to clogged drain cleaned out drain installed new tube kit also found ice maker nit cycling properly replaced unit checked ok; used 1 W10619951 (grommet), and 1 W10884390 (ICEMAKER) from stock"
Mike D.
OVEN WHIRLPOOL KFGD500ESS04 Check found no problem with unit at this time operating as design maintaining temp properly unit checked ok
Frank C.
REFRIGERATOR WHIRLPOOL WRF989SDAH00 Bill to S81231 for facia heater kit.Bill to S15331 for rear seal kit. FC only on return. Schedule as AM per FC; ordrng 1 W10619962 (Facia Heater kit) and 1 W10612142 (Rear Seal)
Mike D.
WASHER WHIRLPOOL WTW5000DW1 Check found no problem with unit at this time operating as design found pre soak option was on causing unit not to start washing right away avd to keep switch off unit checked ok
Mike D.
REFRIG/FREEZER WHIRLPOOL ART104TFDW00 Arrived at call unit was not running temp in unit is perfect heard no abnormal sound unit operating as design unit checked ok
Mike D.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ02 Check found ice maker was turned off turned on ice maker cycled fine found very low water pressure to unit avd to have a plumber to check water line unit checked ok
Mike D.
WASHER WHIRLPOOL WTW4950HW0 Replaced defective control unit checked ok
Mike D.
WASHER WHIRLPOOL WFW95HEXW2 Replaced defective gasket unit checked ok
Tim S.
DISHWASHER KITCHENAID KUDE60HXSS4 Removed plastic pick from under float.Tested ok. LED light on hi temp light.Left estimate
Paul T.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 "Checked unit, found both freezer door and ff door skins peeling off causing air leak into unit causing condensation and frost buildup, will order.; ordrng 1 LW10751124 (FRZ DOOR) and 1 LW10751127 (DOOR)"
Karl G.
REFRIG/FREEZER WHIRLPOOL KRFF302ESS00 KG 6/21 checked unit found ice maker not going into harvest mode. Needs new ice maker; ordrng 1 W10884390 (icemaker)
Gabino P.
WASHER WHIRLPOOL MVWB835DW4 Found code F0E3 Reset main CONTROLER and check ok.
Aris S.
REFRIG/FREEZER KITCHEN AID KBFC42FTS04 Light was no on truck ; ordrng 1 WP2320616 (DRAWER SLIDE)
Mike D.
DISHWASHER KITCHENAID KUDE60HXSS5 Check found door gasket came out of place reinstalled properly unit checked ok
Stoyan S.
RANGE WHIRLPOOL CMO WEGA25H0HZ0 Lower door panel dented Order new; ordrng 1 W11195006 (PANEL )
Aris S.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 "Che unit is ok, problem is , the cabinet, were the unit is located is too tight. But customer is no happy but is no the unit"
Aris S.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 "Check unit, temperature, is working normal at present time, but if problem continues then need to send the air diffuser w11317276"
Aris S.
RANGE JENN-AIR JGS8850BDS "Run unit , check the fan , is working normal at present time,"
Gabino P.
WASHER WHIRLPOOL WTW7000DW4 Found code F9E2 Reset main CONTROLER and check ok.
Brian H.
RANGE WHIRLPOOL WFG550S0HV1 "Found small leak at hose connection to regulator. Tightened connection, checked for leaks again, found none. Unit working ok."
Brian H.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ02 "Missed appointment window, customer not home."
Arden D.
WASHER WHIRLPOOL CAE2743BQ0 "AD. Checked unit, found faulty drain pump. Ordering part.; ordrng 1 WPW10276397 (PUMP)"
Aris S.
DISHWASHER KITCHENAID KDTE254ESS2 "Run unit, check the water line, the pump, the drain , no leaks was found at present time"
Aris S.
DISHWASHER KITCHENAID KDTM404EBL1 "Run unit thru the cycle, check the door gasket the legsthe drain line the water valve, & no leaks was found."
Paul D.
WASHER WHIRLPOOL WFC7500VW2 Checked unit found wire harness connection broken off at pump connection . Need to verify contract coverage on washer .; ordrng 1 WPW10192993 (harns-wire)
Tim S.
OVEN WHIRLPOOL WFG505M0BS3 Inner glass shatter& burner caps . Claims under a year old ; ordrng 1 W10881749 (cap-burner) and 1 WPW10535767 (glass-door)
Aris S.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 "Floor is no even ,( door is no closing properly) ajusted the legs and door , test it is working good"
Brian H.
OVEN WHIRLPOOL WOC54EC0HS01 Adjusted oven door Unit diagnosed working ok.
Tim S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Bad motor pump ; ordrng 1 W11087376 (MOTOR PUMP ) and 1 W11305297 (CONTROL )
Tim S.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Reset ice container. Costco contract .; ordrng 1 W1118586 (CONTAINER )
Brian H.
DRYER WHIRLPOOL MGD6000XW1 Replace idle pulley and bracket W10837240 $24.60. Unit working ok.; used 1 W10837240 (BRACKET) from stock
Eric P.
LAUNDRY MAYTAG MVWB835DW0 "Ep-unit had F5E3(lid will not unlock) error code. Manually tested lock, ran diagnostics and calibration , rechecked for codes-clear. Tested on “rinse&spin”, “normal”, “cold wash” cycles, unit locks properly at start and unlocks when canceled. Machine functions as designed"
Gabino P.
DRYER WHILPOOL WGD5600XW0 Need drum etc decline repair
Jason T.
COOKTOP JENN-AIR JED3536WF04 "allow two men for this call”Made checks” defective burner & switch assembly, order parts..; ordrng 1 WPW10215034 (SWITCH ) and 1 WPW10221529 (BURNER CENTER REAR) and 1 WPW10222828 (SWITCH )"
Gabino P.
WASHER WHIRLPOOL NTW4516FW3 Found code F0E5 Reset CONTROLER and check ok.
Jason T.
REFRIG/FREEZER WHIRLPOOL WRF540CWBM00 "Made checks” found defective compressor and or leaking evaporator, ordering parts..; ordrng 1 876764 (VALVE) and 1 WPW10317014 (EVAPORATOR ) and 1 WPW10466675 (COMPRESSOR )"
Kage M.
REFRIGERATOR WHIRLPOOL ED5KVEXVQ Checked and found a dead compressor customer will not go forward with the repair
Kage M.
REFRIG/FREEZER WHIRLPOOL WRT519SZDB00 Checked and found food blocking the vents that caused the unit to not circulate the cold air and froze the drain line up cleared drain also found a faulty out let has a loose wire advise the customer to change the outlet it’s plugged up to and to not block vents unit working as designs no further repairs at this time
Tim S.
M/W OTR WHIRLPOOL n/a Scroll issue and fads in & out; ordrng 1 W11186019 (DOOR )
Tim S.
OVEN WHIRLPOOL WEG745H0FS0 Faulty bake valve; ordrng 1 W10861656 (regulator)
Ken K.
REFRIG KITCHENAID KBLO36FMX02 "Unit needs FC draw slides, parts are NLA, part # 2307978,,, 23007977,,,, door slides. Possible door gasket 2302710 120.99,, filter housing WP2209022 101.95, adjusted FC gasket for now,"
Ken K.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Not cooling RC, Checked unit found evaporator iced up, replaced defrost thermistor and cleared off ice; used 1 W11033168 (HARNESS WIRE) from stock"
Ken K.
REFRIG/FREEZER WHIRLPOOL WRT511SZDM00 "Leaking, checked unit found water on shelf of RC, found buck bill on defrost drain clogged, cleaned and adjusted same"
Brian H.
REFRIG/FREEZER JENN-AIR JFC2290REY00 "Found system leak and low refrigerant charge. For proper diagnosis, will need to order and install UV drier WPW10143759 to determine location of leak. After location of leak is identified , that part will need to be ordered and installed to repair unit. Extra time on return please.; ordrng 1 WPW10143759 (UV DRIER)"
Ken K.
REFRIGERATOR WHIRLPOOL KFCS22EVMS2 "Leaking... checked unit found defrost drain iced up, replaced drain tube and cleared ice build up; used 1 W10619951 (grommet) from stock"
Ken K.
REFRIG/FREEZER WHIRLPOOL WRT311FZDW01 "Leaking... checked unit found defrost drain iced up, clean out ice and buck bill, tested ok"
Eric P.
OVEN WHIRLPOOL KSGB900ESS3 "Ep-using gas meter, checked all gas connection of unit. Traced gasline from valve back to floor elbow. This location was the point in which the meter indicated any gas . Not unit related. If customer calls back please send a different tech on return with same meter to keep results non-biased"
Tim S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Removed child lock
Aris S.
MICROWAVE WHIRLPOOL WMH31017HW3 Need parts; ordrng 1 W10892388 (FAN) and 1 W10892389 (CONTROL )
Aris S.
RANGE KITCHENAID KSGG700ESS0 Need parts; ordrng 4 11241230 (SCREWS )s and 1 W10496870 (ELECTRODE RIGHT FROM ) and 1 W10876582 (CAP BURNER ) and 1 WPW10256028 (SPREDER)
Eric P.
DRYER WHIRLPOOL MEDC465HW "Ep-customer states long dry times. Found heating element ohmed well below spec (9.8ohms)as well as high limit(0.2 ohms), also interior venting is full of lint. Ordering (1) 279838 element, (1) W10900067 cutoff-tml. Advised customer to clean/replace interior venting; ordrng 1 279838 (ELEMENT) and 1 W10900067 (CUTOFF-TML)"
Brian H.
DISHWASHER WHIRLPOOL WDF550SAHS Dispenser not opening during cycle. Order Dispenser W11226203 and ACU W11230457; ordrng 1 W11226203 (DISPENSER ) and 1 W11230457 (ACU)
Kage M.
REFRIGERATOR WHIRLPOOL MBF2256HES Checked and found a clogged drain cleared in the front but able to access the back to clear the drain advise customer to make the back accessible to fully clean drain line ; ordrng 1 WPW10436250 (GASKET)
Kage M.
WASHER MAYTAG MHW3505FW1 Checked and found keypad glitching ; ordrng 1 W10911040 (CNTRL PANEL ) and 1 W11201284 (MAIN CONTROL BOARD )
Kage M.
RANGE MAYTAG MGR7662WQ1 Checked and found faulty clock and faulty Temp sensor; ordrng 1 WPW10181986 (TEMP SENSOR) and 1 WPW10271770 (CONTROL CLOCK BISCT )
Kage M.
KITCHEN WHIRLPOOL WDT730PAHZ0 Checked and found something motor faulty; ordrng 1 W10917110 (PUMP MOTOR) and 1 W11305308 (CONTROL BOARD )
Ken K.
REFRIGERATOR WHIRLPOOL WRF736SDAF10 "Leaking, checked unit found split in tubing, replaced same, unit needs ice bin replaced, send to customer they can install it,; ordrng 1 WPW10347093 (ICE BIN ), used 2 WP2300868 (CONNECTOR) from stock"
Eric P.
WASHER WHIRLPOOL WFW94HEAW0 "Ep-cleared codes and turned water valve at the wall on, unit immediately started filling with water. Ordering (1) WPW10435242 valve, (1) W10422889 controlunit-central; ordrng 1 W10422889 (CONTROL UNIT-CENTRAL) and 1 WPW10435242 (VALVE)"
Tyler S.
WASHER WHIRLPOOL WFW5620HW0 Assisted BH. See his report.
Tyler S.
REFRIGERATOR WHIRLPOOL PBF1951HEW Drain pan is cracked. Pan is discontinued. Unit cannot be repaired. Told customer to expect a call from her warranty.
Tyler S.
DISHWASHER KITCHENAID KUDE40FXPA3 "Broken upper rack adjuster wheels, S23010 covers parts and labor. Installed truck stock rack adjuster kit. Tests good.; used 1 W10712394 (ADJUSTER) from stock"
Tyler S.
WASHER WHIRLPOOL WFW9150WW01 "Installed new tub to pump hose, ran automatic test mode and no leaks."
Tyler S.
RANGE KITCHENAID KSGG700ESS1 "Unit does not have a part failure. Customer feels unsafe with unit because of how easy the burner knobs activate gas flow. Multiple times customers kitchen area has filled with gas from unintentionally turning knobs, brushing against them ect. Customer wants it documented for safety reasons and wants it documented he rents the house out between June-September. Customer wants a stainless steel range with the knobs on top not on the front. Also documenting claim # for customer. Contacted Whirlpool Safety and documented SR#7725134147-Theresa."
Tyler S.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 "Complaints are of regular RC damper noises, opening/closing and sweating and moisture inside unit. Things I can do nothing for. Weather is extremely humid right now and customer is not using her A/C which is exaggerating moisture by ice door chute, near freezer gasket, and around damper. Called tech-line to see if i can give customer any tips for reducing the moisture. SR#7725153794."
Eric S.
REF BOT/MT 21CF WHIRLPOOL n/a Damper adjustment
Eric S.
D/WASHER UNDCTR WHIRLPOOL WDT750SAHZ0 Found broken dispenser installed new dispenser ; used 1 W10861000 (DISPENSER) from stock
Eric S.
M/W OTR WHIRLPOOL n/a Found unit making noise and not heating unit must be taken down for further diagnosis. Need parts and 2 men ; schdld next appmnt for 6/26 WED !
Arden D.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM02 AD. Replaced defective control and diffuser. Unit tested ok. Collected $122.57 via ccd.
Moses D.
M/W OTR WHIRLPOOL n/a Made checks melted support of turn table. Spoke to tech line and safety. Ordering parts SR 7725149974; ordrng 1 261900 (SPRAY) and 1 350942 (SPRAY) and 1 W10337248 (SUPPORT) and 1 W10642989 (MOTOR TURN) and 1 W11367904 (TRAY TURNTABLE ) and 1 WPW10654906 (RING TURN)
Arden D.
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 AD. Replaced defective fan motor and support. Unit tested ok. Collected $216.15 via check #189.
Stoyan S.
RANGE WHIRLPOOL GW397LXUS05 Replace defective igniter Test it all op ok; used 1 12400035 (igniter) from stock
Omar S.
WASHER MAYTAG MVWX655DW1 "Pulley came off,Reinstalled test ok..."
Omar S.
DRYER WHIRLPOOL LGB6000KQ1 Broken belt installed new belt test ok.paid $234.95#416; used 1 341241 (belt) from stock
Omar S.
WASHER WHIRLPOOL WFW92HEFU0 Costumer agree to help me take down the dry Leaking from dispenser need a 2 man on the return day with 2CC.; ordrng 1 W10862190 (dispenser)
Omar S.
DRYER GAS WHIRLPOOL WGD4810EW1 Broken handle installed new handle test ok..; used 1 W10861225 (HANDLE) from stock
Keyel H.
REFRIG/FREEZER KITCHEN AID KRFC604FSS00 Defrost fresh food evap install parts.
Aris S.
RANGE JENN-AIR JGCP536WP01 Helper complete
Aris S.
WASHER MAYTAG MVWB865GCO Install parts test it is working good. But customer is no happy with unit
Roberto C.
DRYER MAYTAG MGDC465HW0 Adjust door latch run test ok
Roberto C.
WASHER WHIRLPOOL LSQ9645KQ0 Washer base corroded motor screws broke and drop motor from gear case do to corrosion 3cc; ordrng 1 280184 (support) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 63849 (tub-outer) and 1 8271378 (TOP WHITE) and 1 W10389328 (basket & bal ring) and 1 W10820043 (brake & drive tube) and 1 WP3363394 (drain pump) and 2 WP3400516 (screw)s and 4 WP3400516 (screw)s and 1 WP62611 (plate)
Roberto C.
DRYER WHIRLPOOL MCG8000AWW Needs gas valve customer will go for a new unit unit is 16 years old
Roberto C.
WASHER WHIRLPOOL WFW8620HC1 Reset control run test ok
Roberto C.
WASHER MAYTAG MVWC300BW1 Reset control run test ok
Roberto C.
WASHER MAYTAG MVWC565FW "Replace hub and cam t/s still loud needs gearcase and motor ; ordrng 1 W11035751 (gearcase) and 1 W11283592 (MOTOR ), used 1 W10528947 (HUB), and 1 W10721967 (CAM) from stock"
Roberto C.
WASHER WHIRLPOOL MVWC565FW1 Replace broken latch test ok ; used 1 W11307244 (LATCH) from stock
Stan F.
DISHWASHER MAYTAG MDB4949SHZ0 Found spring had popped off in dispenser/ reinserted spring and unit tested ok.
Eddy P.
LAUNDRY WHIRLPOOL MVWC465HW2 "Cold water coming in to slow in the rinse cycle. Unit is canceling out, and ended up wet"
Chris H.
DRYER WHIRLPOOL WGD8900BC0 "CH - installed parts, tests good"
Moses D.
DISHWASHER JENN-AIR JDTSS244GP0 Replaced faulty upper track and dispenser. Tested ok; used 1 W10861000 (DISPENSER) from stock
Moses D.
DISHWASHER JENN AIR JDB9800CWS2 Replaced faulty control panel and vent. Tested ok
Moses D.
WALL OVEN COMBO JENN-AIR JMW3430DP02 Made checks found F6E0 error. Ordering parts (call back). Parts covered under 5 year warranty ; ordrng 1 W10821712 (CNTRL ELEC) and 1 W11236885 (CONSOLE)
Moses D.
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced faulty upper rack tracks. Tested ok; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Moses D.
DISHWASHER KITCHENAID KUDS35FXSS1 Made checks found wires and control melted. Ordering parts; ordrng 1 W10195525 (WIRE HARNESS ) and 1 W10402110 (FUSE) and 1 WPW10380685 (CNTRL ELEC) and 1 WPW10481125 (PANEL CNTRL)
Jason T.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced defective evaporator fan & UI & and main control boards, tested ok..."
Moses D.
OVEN WHIRLPOOL WFG525S0HZ1 Made checks intermittently bake burner wont ignite. Ordering parts ; ordrng 1 W11161843 (HARNS WIRE) and 1 WP9758078 (BAKE BURNER) and 1 WP9758079 (IGNITER OVEN) and 1 WPW10602001 (VALVE GAS)
Jason T.
REFRIG/FREEZER JENN-AIR JFFCC72EFP02 "Replaced defective UI board, tested ok..."
Jason T.
REFRIG/FREEZER MAYTAG MSB27C2XAB00 "Made checks” found defective LED LIGHTS, replaced defective LED lights, tested ok...; used 1 WPW10515057 (LIGHT), and 1 WPW10515058 (LIGHT) from stock"
Jason T.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 "Made checks” adjusted ice bin slide, tested ok..."
Jason T.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Made checks” found plugged evaporator drain, replaced evaporator drain kit, defrost evaporator tested ok...; used 1 W10619951 (grommet) from stock"
Sam C.
REFRIGERATOR JENN AIR JFC2290REP02 Adjusted and level unit instructed customer
Sam C.
REFRIG/FREEZER KITCHEN AID KSSC42FMS02 Previous sealed system repair done by a different service company appliance service sales from Dover on return perform a full diagnostic found bad restrictions on sealed system need to be rebuilt low side labor & 1595.00 plus parts customer will call back compressor 363.00 exchanger 127.00 heater pan 148.00 evaporator 223.00 heater def 78.00
Sam C.
REFRIG/FREEZER KITCHEN AID KRFC604FSS01 "Installed new ice maker, ice door,gasket cycle check ice maker"
Sam C.
REFREGERATOR KITCHEN AID KDDO24RVX00 Unit failed on controls called tech line they advised to replaced both boards controls; ordrng 1 W10204887 (display) and 1 W10205063 (thermistor) and 1 WPW10204932 (cntrl-elec)
Sam C.
REFRIG/FREEZER MAYTAG MFC2062FEZ02 Repair water line cycle check ice maker and dispenser; used 1 8003RP (TUBE-WATER) from stock
Vincent D.
MICCROWAVE WHIRLPOOL WML75011HZ0 Vd unit needs glass plate and ring cust advised that they are them those part to them already
Vincent D.
DISHWASHER JENN-AIR JDB9000CWS3 "Vd unit needed track (W11259785) track (W11259786) installed part tested unit ran to specs ; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Vincent D.
KITCHEN KITCHENAID KDTM354DSS5 Vd found control lock on turned off and advised cust
Trevor B.
COOKTOP - ELECT WHIRLPOOL GCI3061XB01 TB- Installed new cooktop module and user interface. Issue not corrected. No issues w/ incoming power. Reported issue to techline (SR# 7725149526). Unit is in product review.
Marc M.
DISHWASHER KITCHENAID KUDS30IXSS8 Unit tested and checked no issues detected @ time of app. Cx instructed normal operating sound.
Marc M.
DISHWASHER KITCHENAID KUDS30IXWH8 Unit checked and tested adjusters replaced & tested ok.unit ops well no issues.
Marc M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Prt installed unit tested & checked ok checked for leaks no leaks present cx instructed & explained to why dishwasher is not secure due to his installation
Marc M.
DISHWASHER KITCHENAID KUDS35FXSSA Unit tested & checked unit leaking at float nut tightened and tested ok unit ops well.
Marc M.
OVEN WHIRLPOOL WFG505M0BS3 Part installed & tested ok.
Kage M.
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 7725150576 installed the dual valve unable to get the water to pass through when the filter when the filter is in side advise the customer to replace filter
Marc M.
RANGE WHIRLPOOL WFG320M0BS3 Unit tested & checked top needed to complete repair damaged on side.; ordrng 1 WPW10535710
Kage M.
WASHER WHIRLPOOL WTW4815EW1 Installed the main control and left the unit working as designed
Kage M.
DISHWASHER MAYTAG MDB4949SDZ0 Checked and found the door seal broken needs rollers and hinge kit ; ordrng 1 8194001 (PULY KIT) and 1 W10195416V ( ASKET ROLLER ) and 1 W10909089 (BOTTM SEAL )
Kage M.
WASHER WHIRLPOOL WTW8500DC5 Installed the suspension and left the unit working as designed
Kage M.
OVEN WHIRLPOOL WFG505M0BS0 Checked and found a bad ignitor ; ordrng 1 W10918546 (IGNITOR )
Kage M.
WASHER WHIRLPOOL WTW4955HW1 Unit is not responding to any commands ; ordrng 1 W11256105 (MAIN CONTROL ) and 1 W11307244 (LATCH )
Kage M.
KITCHEN AMANA AGR5330BAW3 Customer stated when he closed oven door glass shattered also found main control not responsive; snapped 1 QuickPics
Kage M.
REFRIG/FREEZER WHIRLPOOL WRSA88FIHN00 Customer stated he close oven door and front glass shattered also found the control dead ; ordrng 1 WPW10394053 (FILTER HOUSING )
Wayne L.
OVEN KITCHENAID KFGG500ESS2 "Check unit,instruct customer to get a license electrician to check outlet out because unit is not properly grounded"
Wayne L.
REF S/S 20 CF WHIRLPOOL WRS571CIDM01 Check unit installed ice maker gasket is also faulty ; ordrng 1 W10355582 (GASKET )
Wayne L.
WASHER MAYTAG MVWC200XW3 "Check unit instruct customer how to load unit,clothing was leaning on one side that making unit on unbalanced,unit is working fine"
Wayne L.
WASHER WHIRLPOOL MHW5500FC1 Check unit unit was in flood mode unit working fine
Wayne L.
DRYER GAS WHIRLPOOL WGD72HEDW0 Check unit thermistor exhaust was faulty installed new part unit working fine ; used 1 WP8577274 (THERMISTOR - EXHAUST) from stock
Wayne L.
D/WASHER UNDCTR WHIRLPOOL WDF518SAFM "Check unit instruct customer to use the right soap in unit,customer is using the wrong soap in unit,unit working fine"
Wayne D.
REFRIGERATOR WHIRLPOOL WRB119WFBM00 Replaced compressor; used 1 876764 (VALVE) from stock
Wayne D.
REFRIGERATOR WHILPOOL WRT111SFDM03 "Sr7725153513 advised customer to keep food away from vent on back wall, 37 in fridge 0 in freezer all components working fine at this time"
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRF954CIHZ00 Replaced glass shelf
Brian H.
WASHER WHIRLPOOL WFW5620HW0 Installed parts. Working ok.
Wayne D.
REFRIG/FREEZER KITCHENAID KBSD606ESS00 Ordered parts; ordrng 1 WPW10205979 (motor) and 1 WPW10504458 (door-chute)
Brian H.
DISHWASHER KITCHENAID KDTE704DPA0 "Replaced paers, working ok"
George T.
DRYER WHIRLPOOL WGD72HEDW0 Installed new lint catch housing and coils. Did mention to customer about not running the dryer for to long..and to keep an eye on the vent outside..
George T.
RANGE AMANA AER6303MFS1 Checked for proper power at outlet. Outlet is getting 220volts as required but not wired properly..not getting 220volts Across the black and red wires..will need to be looked at by an electrician.
George T.
DISHWASHER WHIRLPOOL n/a "6/21/19 9:52: GT rspndd 6/20 THU, per tech notes cust getting new unit-close ticket"
Darren S.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM00 Found excessive ice build up in freezer..remove ice .. customer instruct..; used 1 W10383615 (THERMISTOR) from stock
Mike D.
OVEN WHIRLPOOL WFG505M0BS3 Replaced defective parts unit checked ok
George T.
REFRIG/FREEZER WHIRLPOOL KSRX25FVMS01 Part installed..vacuumed and charged accordingly..waited for good frost pattern on evaporator before leaving the home.
Lewis G.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ00 "Replace door assy and tested ice maker assy,...unit repaired"
Lewis G.
REFRIGERATOR WHIRLPOOL MFC2061HES Customer unit was turned off unplugged so cannot really diagnose but when plugged back in the control board was frozen did not let me adjust any temperatures left running to see if any cooling occurred compressor was cool that time because unit was not on could not see if it would be a sealed system job rescheduled for Tuesday and advise customer that the unit needs to be left on but please review quotes needed for repair; ordrng 1 WPW10207861 (CONTROL-ELECTRIC)
Lewis G.
DRYER WHIRLPOOL WGD95HEDW1 Replaced exhaust thermistor and also control board seems like it was a control board all along running unit everything working as it should unit is repaired
Lewis G.
DISHWASHER WHIRLPOOL WDF540PADB1 This unit still has a slight leak on the left corner of unit noticed unit has a burn mark by the sump pump assembly on the actual tub but the leak is at a higher point from where the burn mark is in the center of the unit talk to another technician sent picture and stated to replace tub please review part number this also needs authorization from Lowes....; ordrng 1 W10804026 (TUB ASSY)
Felipe T.
VENT HOOD JENN AIR JXW8536DS0 Replaced defective leds
Felipe T.
OVEN WHIRLPOOL WFG520S0FS0 Ordered door hinges; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Wayne D.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Sealed around linear ; used 1 482338 (silcone) from stock
Felipe T.
KITCHEN WHIRLPOOL n/a COI needed ; saved tckt
Jerel L.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Called techline. Checked ops of icemaker. No faults found. Temperature is not at range. Ordering board and advisong cus to monitor the issue.SR # 7725149142; ordrng 1 W11224256 (BOARD)
Derrell D.
DRYER AMANA NEC3120FW0 Installed t-stat test unit working properly
Dennis B.
LAUNDRY MAYTAG MHW5500FW1 Db tested unit unit ran to specs customer had to much soap in unit door was locked let unit time out running as designed
Derrell D.
WASHER WHIRLPOOL MVWB755DW1 "Unit turns and and shuts off constantly. Not going into diagnostics mode, flashes F5 partial error code; ordrng 1 W10810403 (LATCH ) and 1 W10812424 (MAIN CONTROL )"
Derrell D.
WASHER MAYTAG MVWX655DW1 Test unit working properly no faults found with unit.
Marc M.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit tested & checked unit draining now motor cleared no issue detected after repair seems to be operating well water draining well after repair.
Brian H.
RANGE JENN AIR JGRP436WP01 Replaced parts. Working ok