Local Reviews
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George T.
WASHER WHIRLPOOL WTW5800BW0 Found oil under unit also grinding sounds...unit needs to be rebuild...2 count request on return..; ordrng 1 W10521298 (spin basket) and 1 W10721967 (drive pulley) and 1 W10759923 (nut) and 1 W10772621 (screw) and 1 W11035747 (gearcase) and 1 W11395618 (CAPACITOR) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt) and 1 WPW10215115 (washplate)
Eric P.
DRYER WHIRLPOOL WRB322DMBB00 "Ep-installed new drier, charged system to spec, adjusted for pressures. Temps good. Advised 24-48hrs for full temp recovery. Set unit to recommended before leaving"
Tyler S.
WASHER WHIRLPOOL WTW5640XW3 "Loud bearings and f7e5 shifter fault, ordering gearcase and actuator. Allow 2 job counts on return. ; ordrng 1 W11035747 (GEARCASE) and 1 WPW10006355 (ACTUATOR)"
Tyler S.
WASHER WHIRLPOOL WTW4850HW1 "Installed gearcase, cam, and shield. Calibrated unit, tests good at this time."
Tyler S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer says loud noise coming from machine, ran diagnostics. Unable to replicate it. Suspect it is the icemaker harvesting with no water. Customer has no water hooked up to fridge and icemaker was on. Raised icemaker arm to turn it off. No further issues."
Jose R.
DISHWASHER KITCHENAID KDFE104DSS1 Found faulty sump motor and control panel user interface .customer stated that unit turns on when leaning against it..; ordrng 1 WPW10537336 (panel-cntl) and 1 WPW10605057 (pump and motor assy)
Jose R.
WASHER WHIRLPOOL WTW4815EW0 "Motor,gear case,actuator damaged..; ordrng 1 W10721967 (drive pulley) and 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W11255272 (gearcase)"
Gerry Q.
DISHWASHER JENN AIR JDB8700AWP3 "Control panel replaced tested ok wheels replaced; used 1 W10847804 (CONTROL PANEL GRAY), and 4 W10847804 (WHEEL) from stock"
Tyler S.
DISHWASHER JENN-AIR JDB9000CWS2 "Bad wash motor. Part is covered for five years. Used sump from truck stock. Collected $117.95, $135.00 labor, tax $17.71, total $270.66 by card.; used 1 WPW10605057 (PUMP & MOTOR) from stock"
Brian H.
WASHER WHIRLPOOL WTW5000DW "Rebooted ACU, calibrated machine. Working ok."
Robert D.
DRYER WHIRLPOOL CEM2743BQ0 Unit has shorted heating element. Verified 240 supplied at element. Ordering element. Cust owes $229.80 on return. ; ordrng 1 W10864898 (ELEMENT )
Marc C.
OVEN WHIRLPOOL WFE525S0HZ1 Tested unit bake 350° oven temperature OK customers Bi metal thermometerBuy metal thermometer which is initially off 100° when it hits first pre-heat cycle Advise customer not advise customer Advise customer to use by metal thermometer as a reference even though after 30 minutes thermometer read proper temperature unit working as designed
Marc C.
WASHER MAYTAG MVWC565FW0 Tested unit in diagnostics code F8-E1. Long fill no fill. Customer had cold water turned off and was using hot water only tested unit in diagnostics Unit OK advise customer to get plumber to fix cold water valve at wall that is leaking tech line was called to report issue file # 772703175
Marc C.
DISHWASHER WHIRLPOOL DU1050XTPT3 Tested unit found crack in left side of tub around heater also drain pump is noisy door gasket should also be replaced customer paid for new drain pump with service call no balance 3. CC on return; ordrng 1 W10413848 (tub) and 1 WP661658 (pump-drain)
Kenny G.
DISHWASHER MAYTAG MDB4949SHZ0 Found user interface is defective. ; ordrng 1 W11133139 (console)
Jose R.
WALL OVEN WHIRLPOOL WFE550S0HZ1 Convection fan motor vibration and noisy..; ordrng 1 W11296001 (fan-convct)
Chris H.
WASHER WHIRLPOOL WTW5000DW3 "CH - found 7nit with stored f0e2, f5e3, f5e2 faults. In manual diagnostic, lid is not locking half of the time. Lid lock and strike are not lining up correctly. Strike has excess play side to side. Unit needs new lid lock {W11307244}, strike {W10837741}; ordrng 1 W10837741 (STRIKE) and 1 W11307244 (LID LOCK)"
Stan F.
RANGE - ELECTRIC JENN-AIR JES9900BAS Found hair line crack on left rear burner customer said went to wipe and it crack more will need main top also 2 men need to lift unit out of hole to replace top also a down daft took picture of unit and model number and serial notice nothing drop on it.thermal crack start.; ordrng 1 W10204939 (cooktop)
Moses D.
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Ran unit found no leaks at this time, no error codes. Tested ok"
Chris H.
DRYER MAYTAG MGDB765FW0 CH - unit is short cycling due to partialy restricted vent line. Advised customer to have vent line professionally cleaned
Ken K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Removed and reinstalled water filter
Elmer A.
DRYER WHIRLPOOL MEDB835DW4 Cleaned lint screen checked operation ok.
Keyel H.
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Defective ice maker order part needed.; ordrng 1 w10873791 (icemaker)
Elmer A.
WASHER WHIRLPOOL WFW5620HW0 Installed motor control checked operation ok.
Keyel H.
REFRIG/FREEZER JENN-AIR JFC2089BEM01 Seal system problem order parts needed. ; ordrng 1 876764 (valve) and 1 W10507884 (compressor) and 1 W11256565 (evaporator)
Elmer A.
WASHER MAYTAG MVWX500XW0 Damaged gearcase customer does not want to repair.
Robert D.
OVEN WHIRLPOOL WFE320M0ES2 Unit has faulty control. Light will not turn on at all even in diagnostics. Ordering control assm. ; ordrng 1 W11122560 (CONTROL)
Karl G.
DISHWASHER KITCHENAID KUDS35FXBL5 KG 1/28 checked unit through diagnostic mode unit giving error code for low water and fill valve circuit failure. Needs new control and fill valve; ordrng 1 W10479761 (cntrl-elec) and 1 WPW10327249 (water intake valve)
Tyler S.
WASHER WHIRLPOOL WTW4816FW2 "Found control leds moving all over like it was stuck in some sort or programming mode. Unit was just installed and plugged in. Canceled out, reset and calibrated machine. Tests good."
Wayne L.
WASHER MAYTAG MVWX655DW1 "Unit not draining drain pump is faulty and need to be replaced,customer would like her appointment to be Friday morning ; ordrng 1 W10876600 (PUMP )"
Chris H.
MICROWAVE WHIRLPOOL WMH31017HS0 CH - customer showed receipt with dop of 10/14/19. unit had failed line fuse. Replaced from truck stock {W10138793} - tests good. No other functional issues found at this time ; used 1 W10138793 (FUSE THERMAL) from stock
Chris H.
WASHER MAYTAG MVWB765FW1 "CH - unit has multiple issues. No function from ui. Verified voltage to control. Verified voltage to ui. Continuity test of ui harness is good. Also, customer states that prior to ui going dead, he unit was tearing garments. Symptoms consistent with service pointer W11347319A. Unit needs new agitator {W11161960}, console {W11135391}; ordrng 1 W11135391 (CONSOLE) and 1 W11161960 (AGITATOR )"
Trevor B.
OVEN WHIRLPOOL WEG750H0HZ0 TB- No functional issues found at this time.
Marc C.
WASHER WHIRLPOOL WTW7300DW0 Tested unit and diagnostics no trouble codes stored tested unit Ok. No problem at time of service
Marc M.
DISHWASHER WHIRLPOOL MDB4949SDZ0 Unit tested and checked child lock activated removed and tested ok.
Darren S.
REFRIG/FREEZER WHIRLPOOL WRX735SDBM00 Found auger stuck ... remove ice causing auger to get stuck ... machine ok
Jesse F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Found drier restricted/replaced w/u.v. drier. Pulled deep vacuum and recharged. Refrigerant flowing ok, unit has good heat to drier, evaporator has full frost pattern...; used 1 978026 (VALVE), and 1 W10143759 (DRIER) from stock"
George T.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found tubing and wiring chewed up by mice...had to replace a portion. Of tubing due to this matter...; ordrng 1 W10449619 (tube-water) and 1 WP2300868 (fitting)
Damion M.
DRYER WHIRLPOOL WED5620HW0 Check dryer and Found unit not heating ... after a block out ...; ordrng 1 280148 (cutoff-tml) and 1 WP3387747 (ELEMENT)
Brian H.
REFRIG/FREEZER KITCHENAID KRFF300ESS01 Diagnosed faulty valve WPW10238100. Order part; ordrng 1 WPW10238100 (VALVE)
Mike D.
WASHER WHIRLPOOL WFW5620HW0 Check found unit not turning on unplugged dryer from outlet which both washer and dryer is plugged into and washer turned on and operating as design called tech spoke to Butch said to avd cust they have to unit on a separate outlet SR# 7726999291 unit checked ok
Brian H.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Diagnosed faulty Evap fan motor W11249952 $87.42, and evap fan blade WP67006337 $40.03. Order parts; ordrng 1 W11249952 (MOTOR) and 1 WP67006337 (BLADE)"
Frank C.
WASHER MAYTAG MVWB765FW3 "Needs new gear box. Too much play in shaft, causing abnormal noise ; ordrng 1 W11393685 (GEAR BOX)"
Arden D.
WASHER WHIRLPOOL WTW4955HW1 "AD. Checked unit, found off balance error. Recalibrated and ran diagnostics. Unit functioned within design , making normal operational sounds. Advised customer on load and cycle selection."
Eric S.
DRYER WHIRLPOOL WGD8000DW4 Costco contract Checked unit it is working as designed
Adrian R.
MICROWAVE WHIRLPOOL WMH32519FS0 "Check and found that microwave needs the door switch. The customer is going replace the microwave, so she’s only paying for the service charge.; ordrng 1 W10727360 (microswitch)"
Trevor B.
DRYER MAYTAG MGDX655DW0 TB- Confirmed issue with customer over phone. Unit needs replacement door gasket. Office order replacement gasket and reschedule with customer once part comes in.; saved tckt
Eric S.
WASHER MAYTAG MHWC7500YW0 Tested unit it is working as designed. Advised customer on loading
Jason T.
REFRIG JENN AIR JFC2290REP00 "Replace defective control board, harness wire & damper, tested ok..."
Wayne D.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Filter clogged, needs new filter"
Jose R.
REFRIG/FREEZER WHIRLPOOL WRS555SIHZ00 "Replaced faulty condenser and evaporator fan motors..tested unit ok; used 1 W10854034 (CONDENSER FAN MTR), and 1 WP2315539 () from stock"
Wayne D.
REFRIG/FREEZER AMANA ARB2257CW Replaced filter housing
Wayne D.
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced icemaker and handle
Wayne D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced control
Robert D.
REFRIGERATOR WHIRLPOOL KRSF505EBL00 "Broken wires at the bottom of freezer door. Cust declined repairs and wants to see if whirlpool will cover parts and labor. Quoted cust $1087.72 for door, $95.00 labor, $89.00 2nd man. PT LW10755677 for BLK FR Door."
Robert D.
REFRIGERATOR WHIRLPOOL ED2FHEXNS00 Cust changed filter and when she went to dispense water there was still air in the line and she panicked thinking there was an issue. Explained to cust that air enters line when swapping filter. Educated cust on how to change filter and properly purge air. Completely purged air from line. No further issue. Everything test ok.
Dennis B.
DISHWASHER WHIRLPOOL WDT720PADM1 Db found glass in the pump tested drain unit is draining unit runs to specs
Vincent D.
REFRIGERATOR KITCHENAID KRSC703HPS00 Vd found crisper draw not seated properly adjusted tested
Paul T.
WASHER WHIRLPOOL WFW6620HC0 "Checked unit, found rear control no good and will need to be replaced. As per techline, unit needs to be on a dedicated line or issue can reoccur. Explained situation to customer. Could not get sr number due to systems being down at techline.; ordrng 1 W11322905 (CONTROL )"
Vincent D.
DRYER WHIRLPOOL WGD5620HW1 Vd installed part tested unit ran to specs
Damion M.
WASHER WHIRLPOOL WET4027EW0 Check washer and faulty transmission and cluctc; ordrng 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)
Trevor B.
WASHER MAYTAG MVWB835DW5 TB- Installed new water valve. Tests good.
Wayne D.
REFRIGERATOR WHIRLPOOL W8TXNGMWQ01 "Door warped, order white fresh food door and crisper pans; ordrng 1 W11084584 (dor-fip) and 2 WP2256704 (pan-crispr)s"
George T.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Had to replace faulty icemaker..missing parts..installed new one. Test ok..; used 1 4317943 (ICEMAKER) from stock
Wayne D.
REFRIGERATOR WHIRLPOOL JBL2086HES Needs compressor order parts 3count ; ordrng 1 W10160407 (compressor) and 1 WP12532603Q (tube- disc)
George T.
RAN GS 30 SC MAYTAG MGR6600FZ1 Part installed..all features and functions test ok..
Jose R.
WASHER WHIRLPOOL WTW4816FW2 Replaced faulty inlet valve..passing water when not in use..tested unit ok; used 1 W11210459 (
Jose R.
ICEMAKER WHIRLPOOL WRT519SZDM05 Found broken/ missing fill cup to icemaker..replaced icemaker complete..tested ok; used 1 4317943 (ICEMAKER) from stock
Vincent D.
WASHER WHIRLPOOL WFW5620HW0 Vd unit needs panel (W11319991) resc cust ; ordrng 1 W11319991 (cntrl-elec)
Jose R.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced faulty evaporator fan motor..tested unit ok; used 1 WP2315539 () from stock
Stoyan S.
DISHWASHER KITCHENAID KDTM354ESS3 Customer using express wash and don’t activate heat dry.Also not using jet dry Explained to customer how unit works Unit works as designed
Vincent D.
REFRIG/FREEZER JENN AIR JFC2290REP00 Vd found center mullion failed unit also needs center mullion (W11177238); ordrng 1 W11177238 (rail-mulln)
Stoyan S.
OVEN JENN-AIR JJW2827WS02 Replace defective parts Test it all op ok
Stoyan S.
OVEN WHIRLPOOL KSGG700ESS0 Replace defective blower fan Test it all op ok Use s code for part only
Trevor B.
ICEMAKER JEN-AIR JIM158XYRS0 TB- Unit has failed condenser fan motor. Needs replacement fan assembly. Paid in full $394.54 by cc ref# 1972494660.; ordrng 1 W10124096 (CONDENSER FAN)
Stoyan S.
RANGE KITCHENAID KESH307BWH9 Ck unit rf element not working Need new infinite switch./ Also need infinity switch for rr element because can’t be turned off.Fr sw is NLA Customer will decide later what to do will call office
George T.
DISHWASHER KITCHENAID KDTE234GPS0 Will need to replace motor and sump...not working..; ordrng 1 W11085683 (pump&motor)
Stoyan S.
RANGE MAYTAG MGT8775XS01 Replace defective igniter broil Test it all op ok ; used 1 98005652 (IGNTR-OVEN) from stock
Stoyan S.
RANGE WHIRLPOOL WEG515S0FW Customer buy the range three weeks ago Old range that they have was with glow bar igniter this one is DSA and is not use to clicking noise when oven ignites.Explained to customer how this unit works Unit works as designed
George T.
DRYER GAS WHIRLPOOL WGD75HEFW0 Door seal on inner door keeps falling off..will order and replace inner door..; ordrng 1 W11251345 (INNER DOOR)
Chris H.
DISHWASHER KITCHENAID KDTE334GPS0 CH - silverware has what appears to be undissolved detergent residue left on them after cycle. Unit has no stored error codes. All spray arms are circulating water normally. Advised customer to run hot water before starting cycle and use high temp option. No functional issues found at this time
Chris H.
WASHER MAYTAG MHW8100DC0 CH - excess water pooling in bottom of bellow - removed debris from drain ports on bellow. Bellow is now draining out normally. No other functional issues found at this time
Robert D.
MICROWAVE O.T.R. WHIRLPOOL WML75011HZ7 New outer case has dent at top RH side. Reordering outer case. 2 men needed on return as unit is still installed as well. ; ordrng 1 W11379317 (OUTER CASE )
Chris H.
WASHER WHIRLOOL CHW9150GWO "CH - unit is commercial. found unit with f25 fault. Verified belt is in good shape and spinning freely. Mcu to motor connections are good. Shipping bolt assemblies are completely removed and power cord shows no visible damage. Rfi polarity is good and ground switches are closed normally with panels installed. Put unit into diagnostics mode and verified that motor is running in tumble/spin. Cleared code and reset unit. No other functional issues found at this time, unable to recreate failure. Customer will be billed for service fee plus tax, $126.21 total"
Jose R.
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "Replaced freezer door,also missing/ broken grill,screws,and wire cap.; ordrng 1 W10323148 (cover-wire) and 2 WPW10308489 (screw)s and 1 WPW10713153 (grille)"
Chris H.
REFRIG/FREEZER JENN-AIR JFC2290VEM8 CH - installed new inlet valve - tests good. Advised customer to discard any ice produced in first 24 hours
Jose R.
RANGE KITCHENAID KSDG950ESS Found shield shorted....; ordrng 1 W10655441 (wire-insul)
Darren S.
WASHER WHIRLPOOL MVWC6ESWW0 Found unit hums in spin cycle ... needs motor and pump ... customer not repairing ..
Jose R.
REFRIGERATOR MAYTAG MRT711SMFZ00 Meat drawer falls out..; ordrng 1 W11025586 (track) and 1 W11051442 (track) and 1 WPW10308849 (pan-meat) and 2 WPW10468555 (track)s and 1 WPW10579374 (shelf-glas)
Darren S.
WASHER AMANA NTW4516FW2 Error code f8e1 ... ran diagnostics ... calibrate unit... customer instruct ..
Darren S.
WSH FRT/LOAD WHIRLPOOL WFW5620HW0 As per customer .. unit already fixed by me ..
Darren S.
WASHER MAYTAG MVWP575GW0 Error code F5e1 ..f8e3 .. ran diagnostics .. calibrate unit.. customer instruct ..
Jerel L.
DRYER WHIRLPOOL WGD8500BW0 Cannot verify any air restrictions in ducting of dryer. Removed vent. Ran unit. No check vent displayed. Advised cus to run unit without vent to determine if issue is vent or dryer.
Jerel L.
DRYER AMANA NGD4655EW2 Installed thermostat. Unit check ok
Jerel L.
REFRIG/FREEZER WHIRLPOOL KRSC700HPS00 "Defrosted tank reservoir, reset temp settings. Unit check ok"
Jerel L.
WASHER MAYTAG MVWX655DW1 Cannot verify noise. Explained to cus of cam shaft engaging and disengaging. No error codes. Unit check ok
Wayne L.
WASHER MAYTAG MVWX655DW1 Check unit installed part that was order unit working fine
Wayne L.
DRYER GAS COMM WHIRLPOOL CGM2745FQ0 Check unit change coin slot price unit working fine
Kage M.
DISHWASHER KITCHENAID KDTE104ESS1 Checked and found a bad sump and motor will call back to order parts
Chris H.
DISHWASHER KITCHENAID KUDE70FXSS5 "CH - unit has multiple issues. Signs of leaks from door gasket and below float switch assembly. Drain pump has a broken impeller. Insulation block behind toe kick is saturated. Unit needs new drain pump {WPW10531320}, housing {W10873429}, gasket {WP8531743}, nut {WPW10195038}, gasket {W10300924V}, panel {W10871196}, shield {W11172908}, 2 job count on return ; ordrng 1 W10300924V (GASKET) and 1 W10871196 (PANEL) and 1 W10873429 (HOUSING) and 1 W11172908 (SHIELD) and 1 WP8531743 (GASKET) and 1 WPW10195038 (NUT) and 1 WPW10531320 (PUMP)"
Kage M.
RANGE MAYTAG MGR6600FZ1 Installed and left the unit working as deigned
Chris H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "CH - no water to im. Verified voltage to valve. Called techline - no sr# as WP system is currently down. per techline, unit needs new inlet valve {WPW10179146}; ordrng 1 WPW10179146 (VALVE)"
Kage M.
KITCHEN WHIRLPOOL WFG320M0BB2 Checked and found faulty outlet moved to another outlet and left the unit working as designed
Kage M.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Installed blade and left working as designed
Paul D.
DISHWASHER KITCHENAID KDTE334GPS0 Checked unit disp cracked replaced tested ok ; used 1 W10861000 (DISPENSER) from stock
Paul D.
REFRIGERATOR WHIRLPOOL AFD2535DES Installed left side pantry draw slide . Customer already gave tech 300.00$ bal due was 34.91$. Warranty for part 90 days .
Paul D.
REFRIGERATOR MAYTAG MFI2269FRW01 Installed parts listed tested ok
Paul D.
RANGE WHIRLPOOL WMH78019HW2 Top of oven to bottom of microwave is 18 inches advised cust have to raise microwave to 30 inches . Moisture is entering unit control panel which is on the bottom of door .spoke to Robert at tech line .
Jerel L.
REFRIGERATOR KITCHENAID KRFC300EBS00 "Found noise coming from damper, motor making noise when opening and closing, will replace damper.z; ordrng 1 WPW10594329 (DAMPER)"
Wayne L.
WSH FRT/LOAD WHIRLPOOL WFW5620HW Check unit control panel is faulty and need to be replaced ; ordrng 1 W11319991 (CONTROL PANEL )
Kage M.
MICROWAVE WHIRLPOOL WMH78019HZ1 Wrong part order reordering please order correct ; ordrng 1 WPW10571554 (chamber CONVEC MOTOR ASS)
Roberto C.
DRYER WHIRLPOOL WGD7300DW1 Tested and found a piece of metal between drum seal and front panel seal pull it out run test ok
Roberto C.
WASHER AMANA NTW4516FW3 "Replace control ,lid lock and strike run test ok"
Roberto C.
DRYER GAS WHIRLPOOL WGD8500BC0 Tested and found vent pipe clog no air flow customer must call a professional venting company to clean vent dryer check ok
Moses D.
RANGE WHIRLPOOL KSGG700ESS1 "Made checks found knob out of place so would not go to low, adjusted knob. Tested ok"
Moses D.
DISHWASHER WHIRLPOOL WDF320PADW1 Replaced open heater. Tested ok; used 1 W10518394 (HEATER) from stock
Paul D.
MICROWAVE WHIRLPOOL WMH78019HZ1 Wrong part ordered need to reorder ;
Stoyan S.
DISHWASHER JENNAIR JDB8200AWS3 Run dw for 30 min no leaks found Run diagnostics no error codes stored in memory also during diagnostics no leaks Unit works as designed
Jason T.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced both left & right front wheel assembly, tested ok..."
Jason T.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Replaced defective main board & UI BOARD & REFRIGERATOR EVAPORATOR FAN ASSEMBLY, tested ok..."
Jason T.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Made checks” instructed customer units functions normal at this time...
Roberto C.
WASHER WHIRLPOOL MVWX655DW1 Needs hub customer paid in full —W10902814 wash plate s61361— washplate plate frozen needs to brake it 2cc; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Roberto C.
WASHER WHIRLPOOL WTW7000DW3 Needs gearcase loud on wash cycle 2cc; ordrng 1 W10811956 (drum assy)
Keyel H.
REFRIG/FREEZER KITCHEN AID KBSN608ESS01 Thermistors and damper check ok customer had food blocking damper restricting air flow also thermistor was blocked.
Roberto C.
WASHER MAYTAG MHW8200FC0 Needs Cartridge not dispensing detergent; ordrng 1 W10250743A (dispenser)
Keyel H.
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM05 Draw was not install correctly.
Moses D.
WALL OVEN WHIRLPOOL KODE500ESS02 Replaced control also needs thermal fuse and upper blower replaced. Ordering parts. Using s61361 for blower; ordrng 1 W11245567 (BLOWER) and 1 WPW10545291 (FUSE)
Darren S.
WASHER MAYTAG MVWC416FW1 Found water not draining ... remove sock from pump .. ran diagnostics .. calibrate unit..
Darren S.
OVEN WHIRLPOOL WFG320M0BS3 Found outer panel on oven door coming off .. left top corner .. secure panel .. customer instruct... if unsatisfied still .. customer will call back ...
Tim S.
MICROWAVE OVEN KITCHEN-AID KMHS120ESS5 Customer installed with different rods pic available Replaced defective mag diode cap
Tim S.
REFRIG/FREEZER WHIRLPOOL WRT311FZDB01 Unit in garage. Showed customer the job aid
Tim S.
RANGE MAYTAG MGS8800FZ0 Replaced defective warm draw handle
Keyel H.
REFRIGERATOR GLADIATOR GARF30FDGB00 "Dent on door order door, wheels was instal incorrect will need a second man to adjust wheels.; ordrng 1 W11233211 (dor-fmd)"
Tim S.
WASHER WHIRLPOOL WFW5620HW0 Reset panel. If fails panel must be ordered/ .Room must be clean.
Tim S.
WASHER WHIRLPOOL WTW8000DW2 F0e5 off balance. Ran test 51.
Frank G.
DRYER WHIRLPOOL WED8500DC3 Replaced defective drum and checked
Felipe T.
MICROWAVE WHIRLPOOL WMH78019HZ1 Helper complete
Felipe T.
RANGE JENAIR JGS8860BDP Replaced all cooktop burners and holders
Felipe T.
M/W OTR KITCHENAID KMHS120ESS5 Replaced defective interlock assembly kit; used 1 W11244494 (INTERLOCK) from stock
Darren S.
REFRIGERATOR WHIRLPOOL GI5FSAXVY04 Found unit not on ... 120v to unit ... interior lites on ... chek connection under left hinge ... spoke to Mike @ techline ..; ordrng 1 WPW10312695 (CONTROL)
Robert D.
M/W OTR MAYTAG MMV1174FZ0 Installed interlock kit. Checked operations and everything test ok. No further issue.
Frank G.
WASHER WHIRLPOOL MHW6630HW0 Needs drain pump...order pump and return; ordrng 1 W11316609 (pump-water)
Tyler S.
RANGE - GAS JENN AIR JDS8850CDW00 Customer said on Christmas control panel and display were acting up. Control panel is no longer available in white. Unit appears to be working fine now after a power reboot. Gave customer option for black panel or to just leave unit alone for now since it’s working. Customer said leave it alone and they will keep an eye on unit.
Clem S.
REFRIGERATOR JENN-AIR JCD2295KEP "Clip housing back in place and replaced filter ,test good"
Clem S.
OVEN JENN-AIR JJW3830DS03 "Found unit operation normal ,explain timer options operation ,test good"
Felipe T.
OVEN JENN-AIR JJW2830DP01 Ordered user interface ; ordrng 1 W11236888 (USER INTERFACE )
Clem S.
REF BOT/MT 19CF KITCHEN AID KFFS20EYMS "Replaced defective filter ,flush water tank and adjusted temperature control ,test good"
Robert D.
WASHER WHIRLPOOL WFW72HEDW0 Unit codes out for long drain. Unit is stacked in a very tight closet in a very tight hallway. Need 2 men on return with 2 job count. Ordering pump incase its more than blockage inside trap. ; ordrng 1 WPW10605427 (DRAIN PUMP )
Ken K.
REFRIG/FREEZER JENN AIR JF42NXFXDE02 "Making too much ice over flowing ice bin, replaced ice maker and extension arm, cycle tested ok, replaced LED module in FC.. unable to call tech line some system issues Auth # JOALUOADPL1; used 1 W10908166 (LED LIGHT) from stock"
Stan F.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found door latch flipped/ corrected latch/ door closing ok.
Stan F.
DOUBLE WALL OVEN KITCHEN AID KODE500ESS4 Found marking on chrome use magic eraser did remove marking ok.
Ken K.
REFRIGERATOR JENN-AIR JFC2089WEM11 "Not cooling in RC... checked unit found damper control stuck closed, replaced same parts Auth # JOFK300AP1 ; used 1 WPW10594329 (CONTROL) from stock"
Omar S.
DRYER WHIRLPOOL WHD862CHC0 Normal sound level working as designed.
Moses D.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer had issue that no water was entering dishwasher, checked unit filling and working properly at this time, no error codes. Tested ok"
Trevor B.
REFRIGERATOR KITCHENAID KFIV29PCMS03 TB- Installed new ff section thermistor harness. Tests good. Paid balance $129.37 by cc ref# 19725157501.
Clem S.
REFRIG/FREEZER JENN AIR JS42PPDUDB15 Try to install door found door sent out is about eight inches bigger than door on unit . Reorder part ; ordrng 1 LW10292432 (dor-fip us)
Clem S.
REFRIGERATOR JENN-AIR JF42NXFXDW01 "Found torn right gasket ,freezer gasket and broken mullion ,order parts ; ordrng 1 8201809 (gasket-fip) and 1 W10188592 (rail-mulln) and 1 WPW10192907 (gasket-fip)"
Stan F.
DISHWASHER KITCHEN AID KDTE204DSS1 Installed wash motor tested ok no leaks.
Stan F.
MICROWAVE KITCHEN AID KEMS308SSS04 Installed magnetron customer had invertor board tested ok.
Ken K.
REFRIGERATOR KITCHENAID KBSD608ESS01 2 count call... U I control is unable to change setting and the lights are flashing ; ordrng 1 WPW10151236 (DOOR UI )
Tim S.
WASHER WHIRLPOOL WFW5620HW0 Replaced defective dispenser and installed vent tube
Ken K.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Noise checked unit... noise coming from evaporator fan motor, ordered same and related parts.; ordrng 1 W10292241 (EVAPORATOR HARNESS ) and 1 WP2169142 (BLADE) and 1 WPW10128551 (EVAPORATOR MOTOR)"
Tim S.
WASHER WHIRLPOOL MVWB835DW4 Lint on clothes. No fault codes ran test 51 ok/ Hoses ok . Instructed to use less detergent than recommend. Run clean cycle . Any issues call customer careUnit working as designed
Keyel H.
REFRIGERATOR WHIRLPOOL WRS322FDAT04 Unit is operating normal filter housing and filter check ok no leaks was found.
Moses D.
M/W OTR KITCHENAID KMHC319ESS4 Made checks wave guide cover burnt and convect fan not rotating. Ordering parts need 2 man 2 count ; ordrng 1 W11197783 (COVER ) and 1 W11244490 (SWITCH ) and 1 W11413135 (CNTRL ELEC) and 1 WPW10571554 (CHAMBER)
Elmer A.
WASHER WHIRLPOOL WDT730PAHZ0 Installed rail stoppers checked operation ok.
Jerel L.
DISHWASHER WHIRLPOOL WDF760SADM0 Found gasket off. Adjusted gasket. Ran unit. No leaks found. Unit check ok
Trevor B.
WASHER WHIRLPOOL WFW92HEFW0 TB- Corrected leveling issue. Unit has two additional issues. Ripped bellow and interior of dispenser housing is cracked. Needs replacement bellow and dispenser housing.; ordrng 1 W10862190 (DISPENSER HOUSING)
Trevor B.
WASHER WHIRLPOOL MHW6630HC0 TB- Unit has stored F8 E1 (no water detected) error. Performed all tests for error as set out in service manual and unable to pinpoint cause. No issue with incoming water pressure to machine. No blockages found from pressure switch to tub. Both hot and cold water valves operating as designed. Main control and water valves have already been replaced for issue. Issue is non-consistent. Ran normal cycle with load and error did not occur. Problem may be due to intermittent failure on pressure switch. Ordering replacement pressure switch and tube to rule out.; ordrng 1 W11314654 (PRESSURE HOSE) and 1 W11316246 (PRESSURE SWITCH )
Jerel L.
DISHWASHER WHIRLPOOL WDT750SAHZ Cannot verify leak. I see water under the dishwasher. Adjusted door gasket. Ran cycle. Still did not see where dishwasher is leaking from. Unit check ok
Jose R.
WASHER MAYTAG MVWB855DC3 No rust found just residue from fabric softener..tested ok
Gabino P.
REFRIG/FREEZER WHIRLPOOL KRFC300ESS01 Repair wires and check ok.
Stan F.
MW OVEN COMBO JENN AIR JMW3430DP04 Found inner door damage when close hinge on left side is bad will installed outer door will also need inner door .; ordrng 1 WPW10159578 (nameplate) and 1 WPW10709147 (frame-glas)
Eddy P.
DRYER EL WHIRLPOOL LDR3822PQ3 "Needed to adjust the door catch , catch was a little too strong for customer to open and close, dryer is now much better for customer"
Eddy P.
WASHER AMANA NTW4516FW3 "Replaced main control board recalibrate washer ran test washer is good , instructed customer about only using HE detergent. ; used 1 W11170317 (CONTROL) from stock"
Felipe T.
D/WASHER UNDCTR WHIRLPOOL WDT720PADM3 Replaced defective middle spray arm p-stock ; used 1 WPW10498900 (SPRAY ARM ) from stock
Tim S.
REFRIGERATOR MAYTAG M1TXEGMYW01 Sealed system issue. Requires sealed system tech 3-4 count; ordrng 1 W10507884 (compressor) and 1 WPW10314205 (evaporator)
Enerve B.
WASHER WHIRLPOOL WFW75HEFW0 "Checked out the washer,founded the failure of the door latch ,f5e2 and the drain hose was too deep in the pipe.Replaced the door latch from the truck stock ,cleared the drain hose in the pipe and cleared the console ,unit tested ok on cycle.; used 1 WPW10443885 ("
Tim S.
WASHER WHIRLPOOL WGD5620HW0 Pls order; ordrng 1 W11321075 (INNER DOOR ) and 1 WPW10516085 (screen)
Felipe T.
RANGE KITCHENAID KFGD500ESS01 "Performed a temperature test on lower oven regular bake function and results were as follows: 382F 338F 381F 336F . Found out that oven is cycling as designed. Average temperature based on readings was 359F. No adjustments were made to calibration since complaint was that unit stopped heating. Advised customer to let unit go through its cooking cycles and to stop turning oven off and right back on to check temperature on display. The oven is programmed to display a temperature of 50 degrees lower than the actual temperature when is turned off and back on or when temperature is changed. The reason for that is that when the oven reaches the set temperature ex 350F, actual internal temperature will be approximately 400F only on preheat to make up for the heat loss when the door is opened to load the food in the oven. Customer disagrees with evaluation and compared regular bake to convection roast which I tried to explain that all cook functions have diffe
Vincent D.
DRYER WHIRLPOOL WGD9750WR0 Vd unit needs idler pulley (279640) 30 trip 117.95 labor 140 tax total 308.11 installed part tested unit ran to specs paid in full by cc #
Efrain R.
WASHER MAYTAG VWX655DWO "1/24/20 8:43: ER there 1/24 FRI, 8:11 to 8:41,Found washer stuck in cycle/ Unplugged unit and replugged unit in/ found washer stuck in pump out mode/ waited unit stop . Reboot software and tested ok"
Efrain R.
RANGE WHIRLPOOL WFE515S0ES2 Customer had oven thermometer in front near glass advise must in center of rack.took temp reading reaching to temp cycle off at 360. Degrees came back at 314 . Off 357. Unit working ok
Efrain R.
WASHER MAYTAG MHW5500FWO Arrived at 1056 am no home calked lisa told will retun after 2 .advise cleaned washer and cant use too mush soap
Efrain R.
WALL OVEN KITCHENAID KODE900ESS F6E4 error code call tech support since its was install yesterday. Customer call best buy and they will be exchanging wall oven. Tech support system is down if ui connection ok order acu .
Jerel L.
RANGE KITCHEN AID KSGG700EBS1 Burners and caps are faulty. Needs parts for repair.; ordrng 1 W10876582 (BURNER CAPS) and 1 WPW10256028 (FRONT RIGHT)
Kenly S.
REFRIG/FREEZER KITCHEN AID KFFS20EYMS01 part installed the unit is working fine
Sam C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Removed ice bin and ice maker installed new yoke and auger motor cycle check
Eric P.
DRYER WHIRLPOOL WGD8000DW4 "Ep-installed new panel,strike and catch. Machine functions as designed"
Damian T.
REFRIGERATOR MAYTAG MFF2055FRZ00 "Replaced burnt electronic control board and l/s fridge door switch, discovered broken wire connector to door switch and due to excess insulation preventing wire from being extended beyond cabin liner, repairs can’t be done. Unit also has a defective freezer light socket that needs replacement. Whirlpool techline and trade partners computing system was down and issue was unable to be documented and will have to call back the following week."
Efrain R.
COOKTOP KITCHENAID KICU500XBLOO Call tech suppoet to advise problem once again of same error codes .cant document per suppotsystem is down .how ever order module; ordrng 1 W10757230 (MODULE )
Elmer A.
DRYER MAYTAG MGD8630HW0 Installed thermistor checked operation ok.
Elmer A.
WASHER MAYTAG MVWB765FW3 "Ran diagnostic operation ok,no error codes."
Eric P.
RANGE KITCHENAID KSGG700ESS0 "Ep-unit had multiple F2E1(stuck key) and F1E0(communication error) codes. Customer also states she will find the UI blank/off, cycling breaker does correct. Ordering (1) W10909669 panl-cntrl; ordrng 1 W10909669 (panl-cntrl)"
Elmer A.
DRYER WHIRLPOOL WED5000DW2 Installed seal checked operation ok.
Damion M.
REFRIG WHIRLPOOL WRB329DMBM00 Check refrigerator and found faulty ice maker tube came out of place I repair Issue instruct customer check left unit working ha design...
Damian T.
DISHWASHER KITCHENAID KDFE104DSS4 "Replaced motor+sump assembly, rechecked functions and unit tested ok."
Enerve B.
WASHER AMANA NTW4605EW0 "Checked out the washer,founded the failure of the tub suspension,off balance and drain hose,improperly installed.Replaced the tub suspension,cleared the console and recalibrated the unit ,tested ok on cycle,also customer education about the hose."
Kenly S.
WASHER WHIRLPOOL WTW4915EW2 reset the control and the unit is working fine
Brian H.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced parts. Working ok.