Local Reviews
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Frank G.
WASHER MAYTAG MVWX655DW1 Use Authorization # MNEE6NDDPL1MfrRef # 7726394777Needs drain pump...order pump and return; ordrng 1 W10876600 (drain pump)
Stan F.
MICROWAVE JENN-AIR JMW34330WP02 Installed support bracket recall tested ok.
Frank G.
WASHER MAYTAG MVWB765FC3 After taking the motor and clutch apart and not finding any signs of rubbing...will need to come back with gearcase as well2 COUNT ON RETURN ; ordrng 1 W11393685 (GEARCASE )
Enerve B.
WASHER WHIRLPOOL WFW8620HW1 "Checked out the washer,founded the failure of the housing water dispenser,improper installation.Cleared the housing water dispenser,unit works as designed ,the installation must be still corrected by the customer for leveling."
Enerve B.
REFRIGERATOR WHIRLPOOL WRT314TFDB00 "Checked out the ref,founded the failure of the door hinges and body liner.Repaired the door hinges and installed the adhesive on line from truck stock,tested ok,also customer education about the application of the seal.; used 1 W10841140 (ADHESIVE) from stock"
Eddy P.
DRYER EL WHIRLPOOL LDR3822PQ1 Dryer had lint in the system cleaned out dryer is working fine
Eddy P.
WASHER WHIRLPOOL WTW5000DW1 Washer making a clicking noise coming from the transmission ; ordrng 1 W10721967 (HUB KIT) and 1 W10752283 (WASH PLATE) and 1 W10913953 (ACTUATOR) and 1 W11035751 (GEAR CASE )
Eddy P.
DRYER WHIRLPOOL WGD6620HW1 Ran test unit making noise. Need service kit W11401018 for repair ; ordrng 1 W11401018 (SERVICE KIT. )
Eddy P.
DRYER WHILPOOL MGD8100DW0 "Unit needs new bracket and new belt for the repair. $. 380.50 for the repair labor $115. Belt $67.78 and bracket $26.75. Rollers are not on estimate service call was not collected , customer not home. ; ordrng 1 W10837240 (BRACKET ) and 1 WPW10112954 (BELT ) and 4 WPW10314173 (DRUM ROLLERS )s"
Gerry Q.
RANGE KITCHENAID KGSS907XSP00 Door latch and transformer replaced unit tested ok
Gerry Q.
DISHWASHER JENN AIR JDB8200AWP Float switch stock open tech clear error code and corrected float switch position tech found broken glass inside the drain pump
Gerry Q.
MICROWAVE JENN-AIR JMW3430DS02 Control panel replaced unit tested ok
Gerry Q.
RANGE WHIRLPOOL WFG520S0FS Spark-module and control board replaced unit tested ok ; used 1 WPW10511278 (SPARK MODULE) from stock
Vincent D.
WALL OVEN JENN AIR JJW2430DP01 Vd installed part tested unit ran to specs
Vincent D.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Vd installed part tested unit ran to specs
Eric P.
WASHER WHIRLPOOL WTW7300DW0 Ep-Installed new gearcase and washplate-spanner nut threads are damaged(very difficult to remove). Installed upside down temporarily and tested-spin/agitate good. Ordering (1) W10909670 nut-spaner; ordrng 1 W10909670 (nut-spaner)
Vincent D.
RANGE WHIRLPOOL WFG550S0HZ1 installed part tested unit ran to specs
Damian T.
WASHER MAYTAG LSG7806AAE "Replaced lid switch assembly, rechecked functions and unit tested ok."
Elmer A.
WASHER WHIRLPOOL WFW7590FW0 "Ran diagnostic operation ok, no error codes."
Elmer A.
WASHER MAYTAG MVWB855DC3 Ran diagnostic operation ok operation ok.
Elmer A.
WASHER WHIRLPOOL WTW6700TW1 Damaged bearing customer does not want to repair at this time
Elmer A.
DRYER WHIRLPOOL WGD8620HW0 Repaired vent checked operation ok.
Clem S.
WASHER WHIRLPOOL WFW560CHW No model# or serial# on unit front or back customer will contact dealer
Elmer A.
WASHER WHIRLPOOL WFW9151YW00 Damaged motor & baffle.; ordrng 1 WP8540360 (BAFFLE) and 1 WPW10315848 (MOTOR)
Stoyan S.
RANGE KITCHENAID KGSS907XSP00 Helper completed
Stoyan S.
WALL OVEN JENN-AIR JJW3830DS02 Ck unit works as designed No error codes stored in memory
Eddy P.
WASHER WHIRLPOOL WFW9250WW00 Customer will buy a new wash to replace the old one
Elmer A.
WASHER MAYTAG MVWX655DW1 Damaged pump ordering part.; ordrng 1 W10876600 (PUMP)
Marc M.
M/W OTR KITCHENAID KHMS2040WSS0 Unit tested and checked ok working well at time of app. Cx will call back if problem persist. Cx declined estimate unit working at time of app. Cx cleaned door latches with q tip before i arrived and unit-started to work no code of door not closed. Cx paid trip and will call back if problem reoccurs. Do not order any parts unless cx calls back.
Robert D.
REFRIGERATOR KITCHEN-AID JGC3536GS00 Replaced switch harness. Issue still persists. Burner heads are rusted out and each burner intermittently lights at times only producing a single spark or no spark at all. Need to replace each burner head and cap as well as all spark modules and harness. 2 men with extra time on return. ; ordrng 5 W10571930 (CLIP)s and 1 W10617810 (IGNITER ) and 1 W10691229 (BURNER CAP) and 3 W10691232 (BURNER CAP)s and 1 W10691282 (BURNER CAP) and 1 W10692364 (IGNITER ) and 1 W10692365 (IGNITER ) and 3 W11043462 (BURNER HEAD)s and 1 W11043467 (BURNER HEAD) and 1 W11043517 (BURNER HEAD) and 1 W11043536 (HARNESS ) and 5 WP8190929 (SPARK MODULE )s and 1 WPW10571488 (IGNITER ) and 1 WPW10571489 (IGNITER )
Marc M.
RANGE WHIRLPOOL WFG320M0BW2 Unit tested and checked after checking stove and seeing parts from stove on counter leads me to believe that cx attempted to take of the top of stove which caused burner lines to break to burner causing gas to escape. Also front left burner valve stuck. Unit needs four orifices with lines all screws are rusted and cannot be removed. Sr 7726481147
Eddy P.
WASHER MAYTAG MVWC565FW1 "Ran test on washer could not find any issues with any cycles, instructed customer about loading an d cycles selection"
Chris H.
WASHER WHIRLPOOL WTW8040DW4 "CH - while attempting repair, found washplate screw seized onto drive shaft. Could not remove, even with corded impact gun. Drive shaft has a spanner nut, so cracking the washplate off without removing the screw will not work. Called techline to report, sr# 7726486874. Unit needs new screw {W10752187}, washplate {W10775188}, spanner nut {W10909670}, basket {W10811960}, tub {W11219115}, screw {WPW10109200}, filter {WPW10215093}, washer {W11032711}, 2 techs and 3 job count on return; ordrng 1 W10752187 (SCREW) and 1 W10775188 (WASHPLATE) and 1 W10811960 (BASKET) and 1 W10909670 (SPANNER NUT) and 1 W11032711 (WASHER) and 1 W11219115 (TUB) and 1 WPW10109200 (SCREW) and 1 WPW10215093 (FILTER)"
Eddy P.
DRYER WHIRLPOOL WED7990FW0 Unit needs main board wrong board sent could not repair the dryer. Customer need come back ASAP ; ordrng 1 W11038309 (BOARD )
Omar S.
WASHER WHIRLPOOL WFW6620HC0 02#Not dispensing softener need Dispenser log and go.extra time need it 2CC; ordrng 1 W11321010 (DISPENSER )
Stoyan S.
D/WASHER UNDCTR JENN-AIR JDB9000CWP2 Ck unit works as designed Run diagnostics no error codes stored in memory
Stan F.
RANGE MAYTAG MGR6600FZ0 Installed control board tested ok.
Stoyan S.
DISHWASHER MAYTAG MDB8969SDM0 "Replace broken tracks and noisy pump motor Test it all op ok; used 1 W11259785 (TRACK), 1 W11259786 (TRACK), and 1 wpw10591570 (SUMP OTOR) from stock"
Stoyan S.
DISHWASHER WHIRLPOOL WDT910SSYM0 Replace broken adjuster Test it all op ok ; used 1 W10712395 (ADJUSTER) from stock
Chris H.
RANGE JENN-AIR JGRP430WP01 "CH - during repair, found screw holding lf orifice holder only coming out partially before being stuck. Unit needs lf orifice holder {WPW10364555}, screw x2 {WP3177991}. Removed rear cover and found blower screw in under heavy gauge vent assembly - in order to move vent to access blower, the entire cooktop must be disconnected and removed. Spoke to office - unit needs authorization from aig for either 2 techs with a 2-3 job count or 1 tech with a 3-4 job count; ordrng 2 WP3177991 (SCREW)s and 1 WPW10364555 (LF ORIFICE HOLDR)"
Trevor B.
REFRIGERATOR KITCHEN-AID JGC3536GS00 TB- Assisted RD. See RD notes.
Trevor B.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 TB- Different issue from last time. Previous drain tube issue has been corrected. Found small amount of water leaking from dispenser tubing john guest fitting. Replaced faulty fitting. Tests good.
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ02 TB-Installed new freezer door. Tests good.
Omar S.
DRYER WHILRPOOL WED6400SB0 Installed parts paid full balance $431.95#381
Robert D.
DISHWASHER WHIRLPOOL WDF540PADM3 Found blockage in drain. Removed blockage. Unit is draining as intended. No further issue.
Trevor B.
REFRIGERATOR WHIRLPOOL WRS322FDAT04 "TB- Replaced freezer LED module. Tests good. Needs replacement ice maker.; ordrng 1 WPW10300022 (ICEMAKER ), used 1 WPW10515057 (LIGHT) from stock"
Jesse F.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Defrost evaporator and replaced f.f. thermistor(and secured w/aluminum tape) and fan-scroll assembly, main control board, and U.I..."
Keyel H.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Unit operating normal do nothing smell anything at the moment, clean drain pan."
Mike D.
DISHWASHER KITCHEN AID KDTE254ESS1 Replaced defective part unit checked ok
Dennis B.
MICROWAVE WHIRLPOOL WMH78019HZ1 Db installed parts tested unit unit ran to specs
Omar S.
WASHER WHIRLPOOL WTW5000DW1 02#Installed parts found basket and gearcase shaft defective yneed part extra time need 2CC; ordrng 1 W10752719 (basket) and 1 W11035751 (gearcase)
Jesse F.
ICEMAKER WHIRLPOOL KUIX535HPA00 "Reservoir not filling all the way, water flowing across evaporator grid lasts 3-4 minutes, then drains, fills, reversing valve kicks in. Called tech line(SR# 7726585667). O&i parts. 2 count...; ordrng 1 W11034363 (CONTROL BOARD ) and 1 W11325175 (CIRCULATING PUMP )"
Keyel H.
REFRIGERATOR KITCHENAID KRSC503ESS00 Wires on the bottom of freezer door shorted cannot replace just wire harness will need door. Customer want to contact whirlpool.; ordrng 1 LW10728959 (dor-fip)
Mike D.
WALL OVEN WHIRLPOOL WFG320M0BB2 Replaced defective control unit checked ok
Mike D.
REF BOT/MT 19CF JENN-AIR JFC2089BEP01 Replaced defective motor unit checked ok
Karl G.
WASHER WHIRLPOOL WFW5620HW0 KG 11/26 helper call complete
Tim S.
RANGE WHIRLPOOL WEG750H0HZ0 Hall effect sensor ; ordrng 1 W11107275 (COOLING FAN) and 1 W11205353 (CONTROL )
Tim S.
RANGE WHIRLPOOL WEG750H0HZ0 Replaced defective panel.
Eric P.
REFRIGERATOR KITCHEN AID KRMF606ESS01 "Ep-unit is not producing ice and pantry display is out. Also has minor frosting in F/C. Found pantry display cavity filled with water and found broken wire. Freezer door gasket is sealing properly, bag of ice on second shelf was dragging and may have prevented complete seal. Unit needs (1) WPW10769076 cntrl-elec, (1) W10815671 dor-fip ss; ordrng 1 W10815671 (dor-fip ss) and 1 WPW10769076 (cntrl-elec)"
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF560SEHB00 "2 count call ... Right side crisper draw not closing completely, called tech line SR # 7726485172 removed all parts and reinstalled still hitting order water tank cover; ordrng 1 W10798439 (WATER TANK COVER) and 1 W11087463 (DAMPER) and 1 WPW10397907 (LOWER DRAW)"
Wayne D.
30' FDBM WHIRLPOOL WRF560SEHZ00 "Smell maybe coming from heater, checked unit wires and heater all ok,removed glue buildup around heater, turned on heater and checked all ok"
Kage M.
RANGE JEN AIR JGRP430WP01 Checked and found faulty door latch ; ordrng 1 W11029221 (latch-door)
Vincent D.
DISHWASHER WHIRLPOOL WDF760SADM0 Vd installed part tested unit ran to specs
Wayne L.
REFRIGERATOR WHIRLPOOL WRF560SEHV00 Check unit water reservoir was frozen repair reservoir unit working fine
Clem S.
DRYER WHIRLPOOL WGD85HEFW1 "Not part intended ,reorder ; ordrng 1 W11109849 (panel-cntl)"
Chris H.
WALL OVEN IKEA IGS505DS0 "CH - found unit with flame spreader bent, causing bake ignitor spark to arc away from burner. Bent flame spreader back into shape and reinstalled. Bake igniting normally. No other functional issues found at this time"
Jerel L.
RANGE - ELECTRIC WHIRLPOOL WFG745H0FS1 Installed new trim and knobs. Screw broke off in previous trim. Cust will install. All functions test ok
Jerel L.
WASHER WHIRLPOOL WFW9400SW04 Freed control lock. Button was stuck not allowing unit to unlock. Adjusted button. Ran test cycle. All functions test ok
Chris H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "CH - found unit with stored faults f4e3, f5e1, f7e1. Heating circuit is good. Ui fully responsive. Unit fills and drains normally. No function from was motor. Verified voltage to motor. Unit needs new sump {W11085683}; ordrng 1 W11085683 (SUMP)"
Ken K.
ICEMAKER KITCHENAID KUID508ESS2 "Replaced main control due to unit shutting down, have to restore power to unit to restart unit"
Ken K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replaced UI control due to keys not working
Ken K.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Noise... Checked unit found frost build up on FC evaporator due to thermistor was lose, reattached same defrosting unit"
Jerel L.
RANGE WHIRLPOOL JGS8850ADS F3-1 indicates over sensor is bad. Found broken harnass at sensor. Replacing sensor for repair.; ordrng 1 12001655 (SENSOR)
Brian H.
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 "Customer has a damaged water line that has leaked and caused damage to sub floor and surrounding cabinets. Water line that is damaged and leaking is the house plumbing (see photo, white hose) and is not part of the refrigerator. Refrigerator diagnosed working ok."
Brian H.
MICROWAVE WHIRLPOOL WMH31017FW0 Diagnosed and replaced interlock switches W11244494. Unit working ok.; used 1 W11244494 (INTERLOCK) from stock
Ken K.
REFRIGERATOR JENN-AIR JS42SEDBDA "Checked unit found compressor not running, control board NG; ordrng 1 12002799 (COMPRESSOR BOARD)"
Clem S.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Reverse doors ,test good"
Clem S.
WALL OVEN JENN-AIR JMW2427WB02 "Replaced part,test good"
Brian H.
OVEN JENN-AIR JJW2430DP02 "Diagnosed faulty UI W11236887 (software version 10). Order part. Customer inquired about replacement racks (2) WPW10554526 and rack (1) W10860776 due to rust spots (see photo). Refer customer to owners manual warranty information where it states the following: TWO YEAR LIMITED WARRANTY : WHAT IS NOT COVERED: 10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.; ordrng 1 W11236887 (UI)"
Clem S.
REFRIG/FREEZER JENN AIR JFC2290REP00 "Replaced broken mullion,test good"
Clem S.
RANGE JENN AIR JGS8860BDP Found unit operation normal at this time .
Clem S.
MICROWAVE KITCHENAID KMHC319ESS1 Found magnetron overheating due to poor air flow . Unit have to be taken down preorder part ; ordrng 1 W10536556 (motor-fan) and 1 W10754514 (magnetron)
Sam C.
REFRIG/FREEZER WHIRLPOOL JFC2290VEP8 "Flushed lines,installed new condenser fan motor,compressor,pressurized,vacuum,charge,cycle check dispenser"
George T.
MICRO OVEN TOP WHIRLPOOL CMO WMH31017HS3 Customer states unit does not always come on and crackles sometimes while running...checked control board reseated all the connections..tested over and over unit operating perfectly...had customer also activate it...all working perfectly while present..
George T.
RANGE WHIRLPOOL WFG505M0BS3 Center burner not clicking or coming on..had to repair white wire feeding to burner...was losing current...test ok after repair..
George T.
OVEN MAYTAG MGR6600FZ1 Parts installed test ok..
George T.
WASHER WHIRLPOOL WTW5000DW1 Washer is not lighting up or coming on..cannot run diagnostics..outlet for power checked out ok..will return with parts as listed..; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (LATCH)
Adrian R.
WASHER MAYTAG MVWB750YW0 "Install both parts, agitator screw is stripped will pick it up at Home Depot to return tomorrow otherwise job is partially finish.; saved tckt"
Karl G.
WASHER WHIRLPOOL MHW8200FW0 "KG 11/26 installed door gasket, checked washer for leaks. No leaks detected, unit operating as designed"
Karl G.
DISHWASHER WHIRLPOOL KUDE60FXSS KG 11/26 checked dishwasher found unit making grinding noise then shuts off. Water not draining. Removed drain pump and cleared broken glass blocking impeller. Dishwasher tested properly through diagnostic mode.
Karl G.
DISHWASHER KITCHEN AID KDTM404ESS2 KG 11/26 installed heating element. Checked unit through diagnostic mode all components tested properly.
Darren S.
REFRIGERATOR KITCHEN-AID KRBR109ESS00 Secure both handles .. machine ok
Adrian R.
WASHER WHIRLPOOL WFW75HEFW0 "Replace both parts,leave working properly."
Darren S.
REFRIG/FREEZER AMANA ART104TFDW00 Found fresh food section not cooling ... remove ice from air tower ...customer instruct
Darren S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found water line in freezer door leaking ..; ordrng 1 LW11037733 (FREEZER DOOR)
Adrian R.
DISHWASHER WHIRLPOOL KDTE234GPS0 "Check and found that the drain hose was bent and causing the drain water not to drain out. Remove the dishwasher and relocate the drain hose,leave working properly."
Darren S.
WASHER WHIRLPOOL CAE2745FQ1 Found unit not starting.. unable to run diagnostics ..123 volts to unit ...sometimes lite on board comes on ...needs main control ; ordrng 1 W11188527 (MAIN CONTROL )
Stoyan S.
MICROWAVE WHIRLPOOL KMHS120ESS5 Need new interlock order new; ordrng 1 W11244490 (INTERLOCK )
Stoyan S.
DOUBLE WALL OVEN JENN-AIR JJW2830WS02 Fans cooling noisy Order new; ordrng 1 WPW10273666 (blower) and 1 WPW10273667 (blower)
Adrian R.
MICROWAVE IKEA IMH160FW0 "Replace the door switches, leave working properly"
Aris S.
WASHER MAYTAG MVWC465HW2 "Run unit on service diagnostic, unit is working normal, problem is unbalanced load."
Aris S.
WASHER MAYTAG MVWC565FW2 "Run unit on service diagnostic unit is working normal, but customer is no happy with unit, I call up tech line spoke rick sr 7726488819."
Aris S.
WASHER WHIRLPOOL WFW9470WW01 "Unit need many parts, drum, is broken ; ordrng 1 W10772607 (tub-outer) and 1 W10772619 (tub-outer) and 1 WPW10283352 (basket) and 1 WPW10283361 (nut)"
Aris S.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Check unit temp, on the freezer and on the refrigerator compartment, unit in working normal, just freezer is all cover by the vent with too much food"
Aris S.
LAUNDRY MAYTAG MVWB835DC4 Need parts ; ordrng 1 W11120178 (console) and 1 W1170706 (CONTROL )
Aris S.
ICEMAKER KITCHENAID KUID308ESS2 "Need parts, I call tech line spoke to; ordrng 1 W10908287 (pump)"
Kenly S.
DRYER WHIRLPOOL LDR3822PQ3 check and found nothing defective in the unit is working fine
Stan F.
RANGE JENN AIR JES9750CAS02 Installed control board tested ok board is cover
Stan F.
WALL OVEN JENN-AIR JJW2827DS02 Found fuse no good beside control panel installed new fuse tested ok.; used 1 WPW10545255 (FUSE ASSY) from stock
Eric P.
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Ep-pressures in test#4/4 of 5/150 drier is warm, pressures in test#4/5 of -12/150 drier is cold. Goes into vacuum when shifting sides. No visible dye on evaps or connections. Recovered minimal charge and re-charged with nitrogen (150psi) dropped 3psi every 15min until empty. Contacted techline-Kathy(sr#7726427274)-must remove thermistors from both evaporators and inspect for scaring,leak or nitrogen bubbles. Retested after inspecting around thermistors, no visible issue. Contacted techline-Kevin(sr#7726494535)-being sent for review. Customer will contct trade partners in 24hrs"
Stan F.
RANGE JENN-AIR JDS9865BDP22 Found no display oven works will need control board..; ordrng 1 WP8507P232-60 (cntrl-elec)
Eric P.
WASHER AMANA NTW4516FW2 "Ep-unit has a cracked/broken outer tub, needs replacement. Quoted $456.56, trip=$114.95,parts=$178.24,labor=$135.00,tax=$28.37. Invoice needs to be emailed to sshapiro@rpmdev.com and call susan @ 1-203-943-4112 for payment"
Stan F.
WALL OVEN COMBO JENN-AIR JMW3430DP02 Customer show me error code on phone will need control and senesce run away oven.; ordrng 1 W10821712 (cntrl-elec) and 1 W10859573 (sensor)
Robert D.
WASHER WHIRLPOOL WFW8620HW1 Had to wait 20 minutes for cust to get home. Replaced latch. Door is closing as intended. No further issue.
Brian H.
ICEMAKER MAYTAG MFF2558VEB3 Diagnosed and replaced faulty ice maker D7824706Q $119.43. Working ok.; used 1 D7824706Q (icemaker assy) from stock
Kenly S.
RANGE WHIRLPOOL WFG505M0BS3 parts installed the unit is working well
Kenly S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 adjust the freezer door
Marc C.
RANGE - GAS AMANA AGR6603SFB1 Intermittent issue with oven losing spark ; ordrng 1 W11162730 (DSI BOARD) and 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven)
Kenly S.
MICRO OVEN TOP JENN-AIR JMV8208CS1 just the door switch
Sam C.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Installed new led modules cycle check; used 3 W10908166 (LED LIGHT) from stock
Sam C.
REFRIG/FREEZER WHIRLPOOL KRFF507EWH01 "Removed freezer door,defrosted ice installed new evaporator fan motor cycle check"
Karl G.
N/A N/A n/a "KG 11/26 installed heating element, tested dishwasher through diagnostic mode all components tested properly. Unit operating as designed"
Karl G.
WASHER WHIRLPOOL WTW4955HW0 KG 11/26 Checked washer found control locked out. Removed console to access control. Reset control through diagnostic mode. Unit checked ok
Lewis G.
DRYER WHIRLPOOL WED7990FW0 Replaced parts for repair tested unit everything is working properly I should unit is repaired....
Sam C.
REFRIGERATOR KITCHEN-AID KRFF305ESS00 "Removed old filter flushed water line found damage plate and cover,adjusted handles w/leak lock cleaned condenser level unit; ordrng 1 WP12568001 (COVER) and 1 WP67001668 (FILTER PLATE)"
Tyler S.
WASHER WHIRLPOOL WFW6620HW0 "Replaced bellow, tested for leaks. Tests good."
Efrain R.
WASHER WHIRLPOOL GHW9400PWO Needs tub bearing assy .
Lewis G.
DISHWASHER WHIRLPOOL WDF520PADM7 "Ordered the wrong drain hose assembly need the one that goes underneath the sink,...underneath the sink has a roach infestation advise customer that needs to be cleaned out an exterminator is needed before I’m able to come back and do the repair.... ask customer to see the extermination date before I go back for the repair; ordrng 1 8269144 (DRAIN HOSE)"
Efrain R.
WALL OVEN WHIRLPOOL WOS72EC0HS00 Advise pulte inspector that the cooling will stay on after cooking is done this to remove heat from control and console
Efrain R.
WASHER WHIRLPOOL WFW8540FW1 Found block drain pump .remove blockage tested ok
Tyler S.
LAUNDRY WHIRLPOOL WTW5000DW1 "Dead control, ordering.; ordrng 1 W11116590 (CNTRL-ELEC)"
Efrain R.
REFRIG/FREEZER MAYTAG MDI2569CEM2 Replace new im tested water came ok no leaks
Efrain R.
DRYER WHIRLPOOL MGDB765FWO Start key pad not working ; ordrng 1 W11089305 (CONSOLE)
Efrain R.
RANGE KITCHEN-AID KGRS505XSS02 Replace burn upper oven bk ignition tested ok
Efrain R.
DRYER WHIRLPOOL WGD6620HCO Advise to change venting remove plenty of lint outside that I remove .ran unit and working ok per cust it would gave gotten the error code
Trevor B.
WASHER MAYTAG MVWB835DW4 TB- No functional issues found at this time.
Arden D.
DRYER MAYTAG MGDB835DW4 "AD. Checked unit, found vent too long. Advised customer to shorten vent. No gas odor detected during operation. Advised customer on load and cycle selection. Unit ok."
Arden D.
DRYER MAYTAG MGDB850YG0 "AD. Replaced defective cut-off, thermostat and control. Unit tested ok."
Wayne D.
REFRIGERATOR JENN-AIR JFC2290REM00 Ordered parts; ordrng 2 W10830046 (gasket-fip)s
Arden D.
WASHER WHIRLPOOL WFW3090JW "AD. Checked unit, found faulty timer control. Ordering part.; ordrng 1 W11334214 (TIMER CONTROL )"
Arden D.
DRYER WHIRLPOOL WGD4815EW2 AD. Found no gas supply to unit. Advised customer o get professional repair to address gas supply issue.
Arden D.
REFRIGERATOR WHIRLPOOL G2IXEFMWS01 "AD. Checked unit, found broken filter housing. Ordering filter housing and filter. Collected $122.57 via ccd.; ordrng 1 EDR6D1 (FILTER ) and 1 WP2225521 (HOUSING )"
Arden D.
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "AD. Checked unit, found loose icemaker Assy. Reattached proper to inner liner. Unit ok."
Arden D.
WASHER MAYTAG MVWB765FW1 "AD. Checked unit, found faulty control, console and lid. Ordering parts.; ordrng 1 W10810403 (LID SWITCH) and 1 W11135391 (CONSOLE ) and 1 W11135392 (CONTROL )"
Arden D.
MICROWAVE IKEA IMH172FS0 "AD. Checked unit, found interlock and controls. Ordering parts.; ordrng 1 W10849836 (CONTROL ) and 1 W10918930 (PANEL) and 1 W11244494 (INTERLOCK KIT)"
Arden D.
MICROWAVE WHIRLPOOL WMH76719CS "AD. Checked unit, found faulty magnatron and capacitor. Ordering parts.; ordrng 1 W10561770 (CAPACITOR ) and 1 W10818686 (MAGNATRON ) and 1 W11256462 (DIODE )"
Vincent D.
REFRIGERATOR JENN-AIR JFC2089BEM01 found nothing frozen at this time called tech line was advised to calibrate control and to slow air flow down in draw Ref # 7726488267
Vincent D.
WASHER WHIRLPOOL MHW5630HW Vd cust started unit and it began to run as normal then checked codes found only unbalance load code filled with hot water no issues then checked both cold water no issue ran self diag no issues called tech line was advised nothing to do at this time can not duplicate issue documented call Ref # 7726487377
Vincent D.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Vd unit needs led driver board (W10830288) 350 light (W11205083) x2 75 each trip 114.95 labor 135 tax total 799.63 cust declined at this time collected trip 122.57 by check # 3101
Tyler S.
DRYER WHIRLPOOL WGD8000DW4 "Inlet air duct on bulkhead is turning black and chipping and leaving circular indents on clothing. Checked airflow, looks fine. Replacing air duct. SR# 7726489915.; ordrng 1 W11129538 (DUCT-AIR)"
Vincent D.
RANGE WHIRLPOOL WFG320M0BS3 Vd unit needs glass (W11176456) ; ordrng 1 W11176456 (glass-door)
Darren S.
REFRIGERATOR WHIRLPOOL WRB119WFBW00 Install parts... heaTed and secure gaSkeTs
Karl G.
WASHER MAYTAG MHW5630HW0 "KG 11/26 installed door gasket. Adjusted gasket clamp to face forward to prevent pointed edge from piercing through gasket when tub moves. Fastened clamp to prevent it from moving during cycle. Checked unit through diagnostic mode, no leaks detected at this time."
Darren S.
WASHER MAYTAG MVWC555DW1 error codes F2e1 .. f0e2 .. ran diagnostics.. calibrate unit ..found not draining water properly ..customer instruct to chek drain under sink ... found noisey when agitate...; ordrng 1 W10721967 (SPLUTCH) and 1 W11035751 (GEARCASE)
Chris H.
DISHWASHER WHIRLPOOL KODE300ESS CH - customer canceled service
Jesse F.
REF FF BLT-IN KITCHEN AID KBSN602ESS01 "Found system slightly overcharged, frosting on suction line near compressor(see picture on SD-Mobile, sealed system work done previously). Removed a little freon to remove frosting and to cool upper compartment temperature..."
Jesse F.
REFRIG/FREEZER MAYTAG MZF34X16DW04 Found unit vibrating. Adjusted position of unit(rear was sitting on a hump in basement) and adjusted compressor tubing...
Chris H.
WASHER MAYTAG MVWB835DW4 "CH - unit needs new control {W11170706}, console {W11112656}; ordrng 1 W11112656 (CONSOLE) and 1 W11170706 (CONTROL)"
Roberto C.
DRYER MAYTAG MED7500YW2 Replace motor heating element test ok
Clayton G.
COMPACTOR WHIRLPOOL KUCS03C Unit needs drive gear kit.2counts.882699 $44.46standard labor 061900 ; ordrng 1 882699 (gear-drive)
Jesse F.
REFRIG WHIRLPOOL JFFCC72EFS00 Unable to lock water filter in properly. Water filter cap missing. O&i part...; ordrng 1 W10813884 (cap-filter)
Jerel L.
WASHER WHIRLPOOL MVWB766FW1 Only one error code present. Over suds. Explained to cust of soap usage and cycle selections. Unit operating as designed.
Jerel L.
WASHER WHIRLPOOL WTW8500DW0 User interface faulty. Quoted 611$ for repair Customer will speak to husband. If decides to proceed with repair. Order W11025585 . Collected service charge. SR 7726490714
Jerel L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Adjusted fill tube by dispenser. Unit dispensing properly. All functions test ok
Jerel L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Doors were scratched upon installation. Needs new doors.; ordrng 1 W11045129 (HANDLE) and 1 W11104477 (LEFT DOOR) and 1 W11104495 (PnTRY DOOR)
Lewis G.
WASHER MAYTAG MVWX655DW1 "Replaced parts that were listed recalibrated unit and did diagnostics everything is working exactly how it should unit is repaired,.... Authorization # S225EQ"
Jerel L.
KITCHEN WHIRLPOOL WDT720PADM2 "Sump motor faulty, no distributing water to dishes. All other functions test ok. Needs motor.; ordrng 1 WPW10671941 (SUMP)"
Clayton G.
MICROWAVE WHIRLPOOL WMH78019HZ0 Replaced primary switch. Unit tests ok. Used to w10727360; used 1 W10727360 (SWITCH) from stock
Clayton G.
WASHER AMANA NTW4516FW3 Unit codes for low water pressure to unit. Water from house to washer in cold is super low pressure. Not a defective of washer or valve. Ran selftest to test other components. Unit tests ok. Customer to correct water.
Paul T.
RANGE KITCHEN AID KSGG700ESS0 "Called techline and spoke with tj. Also called daryl in office to document issues. Replaced control and fans several times already and unit is still not working, control is not sensing fan speed. Getting good voltage and everything is testing ok but still not working."
Lewis G.
DRYER MAYTAG MGD6630HW0 Customer was stating that the little plug where are you checked the igniter is broken please just mail to the customer can you complete this cool little plastic square piece; ordrng 1 MGD6630HW0 (PLUG SIDE PANEL)
Paul T.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Installed parts on unit and all test and check ok. Ice now dispensing properly, also found no leaks at this time. All test and check ok."
Clayton G.
RANGE WHIRLPOOL WEE510SAGB1 Unit needs controls. ; ordrng 1 W10893944 (panl-cntrl) and 1 W10894098 (cntrl-elec)
Paul T.
REFRIG/FREEZER JENN-AIR JBZFL30IGX00 "Checked unit, unit is installed with custom cabinetry and molding around unit, also wall to left of unit prevents door from being opened fully and could not remove bins inside unit to get to icemaker area. Advised customer to replace water filter for better ice performance. If unit needs to be serviced in future, it would have to be made accessible for us to prevent damage to floor, walls and custom cabinets!! Photos uploaded"
George T.
WASHER WHIRLPOOL WTW8000DW5 Removed tub ring and basket to check for any issues...none found..ran a quick rinse and spin..with a load . All checked out ok..advised customer to monitor how much soap is being used...
Keyel H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Defective light in freezer replace light now operating normal.; used 1 WPW10515057 (LIGHT) from stock
Keyel H.
REFRIGERATOR WHIRLPOOL WRF56SEYM01 "Ice maker was in the off position turn ice maker off now operating normal, install water filter for customer."
Stan F.
RANGE WHIRLPOOL WFG550SOHZ1 Installed door hinges ok.
Keyel H.
ICEMAKER KITCHEN AID KUIC18NNZS0 "Found leak on cap tube will need evap assembly to complete repair, customer want to contact kitchenaid before fixing.; ordrng 1 WPW10218037 (evaporator)"
Darren S.
REFRIGERATOR KITCHEN-AID KRFF300ESS00 Found excessive frost build up in freezer ; used 1 w10902214 (THERMISTER) from stock
Stan F.
COOKTOP - ELECT JENN-AIR JEC0536ADB Found control for right front burner not working part is NLA part number is 74010165; ordrng 1 74010165 (CONTROL BOARD.) and 1 W10823717 (elmnt-surf)
Lewis G.
WASHER MAYTAG MVWC200XW "Just needed to balance the unit,...cx had large rubber gromits under and causes unit to become unbalanced...corrected and ran full spin test....everything working as should... please review pictures very hard to maneuver machine....."
Brian H.
REFRIGERATOR JENNAIR JFC2089BEP "Found ice level arm disengaged from ice maker module. Reengaged level arm, unit working ok."
Brian H.
DISHWASHER KITCHENAID KDFE104HBL0 Diagnosed and replaced faulty Dispenser W10861000. Working ok.; used 1 W10861000 (DISPENSER) from stock
Gabino P.
WASHER WHIRLPOOL WFW3090GW0 2. CCT ERROR PART HAS TO REORDER ; ordrng 1 W1113872 (TIMER )
Kenly S.
REFRIG/FREEZER WHIRLPOOL WRT104TFDW00 clean the air duct that was blocked with ice
Wayne D.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced fresh food door
Wayne D.
REFRIG/FREEZER KITCHEN AID KFIS29PBMS00 Installed ice maker
Wayne D.
REFRIGERATOR KITCHENAID KRFF507HPS00 Installed new mullion and led light
Wayne D.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Sr#7726490485Needs user interface; ordrng 1 W11082783 (cntrl-elec)
Ken K.
REFRIGERATOR MAYTAG MFX2570AEB4 "Water dispenser not working correctly, checked unit found water line going to dispenser kinked, adjusted same tested ok"
Omar S.
WASHER WHIRLPOOL WTW8540BW1 02#Still not locking need additional parts.; ordrng 1 WPW10619844 (latch) and 1 WPW10643260 (cntrl-elec)
Jose R.
DRYER WHIRLPOOL WED5000DW2 Door seal coming apart; ordrng 1 W10906683 (seal-door) and 1 WP279368 (adhesive)
Vincent D.
DRYER WHIRLPOOL WED5000DW2 Vd found heat coming on but motor is not turning / unit needed fuse (WP3392519) installed part tested unit ran to specs ; used 1 WP3392519 (FUSE) from stock
Clayton G.
WASHER MAYTAG MVWB765FC3 Replace listed part unit test OK
Kenly S.
WASHER WHIRLPOOL WTW4955HW check and found that the unit was disconnected so I did not turn on
Paul T.
KITCHEN WHIRLPOOL WDT750SAHZ0 "Checked and tested unit, found water temp low when unit is first turned on. Advised customer to run hot water in sink prior to turning unit on so that unit gets proper water temperature and will help with performance of unit. Motor is working properly and getting water to top rack. Advised customer that water might be back flowing from drain under sink also which may cause a smell or dirty water to remain in unit. All test and check ok at this time and operating as designed. Advised customer on proper use and care."
Paul T.
WASHER MAYTAG MVWC565FW0 "Checked unit, customer was able to release stuck clothing and just wanted unit checked. Went over unit and put into diagnostic and no error codes found and unit test ok."
Clayton G.
KITCHEN KITCHENAID KICU569XSS00 Unit will needs W10857233 $584.80 unit will need power board and user interface control.Wpw10396615. $417.99W10885135 $339.07We covering parts. 2mn 2cthelper/2nd man standard labor 061900 ; ordrng 1 W10857233 (module) and 1 W10885135 (module) and 1 WPW10396615 (display)
Jose R.
LAUNDRY MAYTAG MEDB725BW0 Replaced faulty door latch..tested ok; used 1 WPW10111905 (