Selena - Bergenfield, NJ
The service man was kind patient and helpful. He solved my problem quickly and then took the time to explain in detail the functions of my appliennce.
Manoj - Ardsley, NY
Dawn - Tannersville, PA
Wow! Figured out the problem and had our DISHWASHER repaired in no time!
Noisy Whirlpool Refrigerator
Rosemary - Queens, NY
Called Whirlpool about very noisy refrigerator and Mike D. from Dan Marc came. He looked at it and found nothing wrong. He said it’s our floor. He turned some bolts to balance the refrigerator because it doesn’t have feet to balance it like our last refrigerator. Said we should put something in the back to help balance it. We did and it’s still loud. We disagree! It is not the floor! The last refrigerator was on the same floor in the same spot and it didn’t make noise. This refrigerator has a very loud motor and opening and closing the doors seems to unbalance it. Not well-made like our last Whirlpool refrigerator that lasted 21 years. Surprised that the folks at Whirlpool could sell a noisy product like this. Bet they wouldn’t want to listen to it in their kitchen! Disappointed that the problem wasn’t solved.
Richard - Freehold, NJ
The noise disappeared when the tech arrived. Attempted to recreate and it didn't. Tech was very helpful.
Yung - Queens, NY
Excellent, thoughtful and professional.
Joan - Brooklyn, NY
Very Good Service
Dan - Monroe Township, NJ
Even though they had to come out a 2nd time to have repair completely done - Dan Marc appliance was available when I called and made appointment around my schedule. The technician (Brian H) arrived within my window and was very professional. He explained what caused the issue and my appliance is working as new. Very pleased.
Andrew - Morris Plains, NJ
These Guys are KEEPERS!!!!!!!!
Catherine - Monroe Township, NJ
I can't say enough about the quality of work that I was able to have for my recent dilemma with my microwave. Dan Marc is a wonderful company and the tech, Brian , is someone I would love to have for ANY repair. They are TOP NOTCH and deserve to have 10 Stars if it were an option. Thank you again, and God Bless!!!!!!
Fixed my washer!
Susan - New York, NY
Dan Marc is the provider of warranty service for PC Richard. They were easy to schedule, were within the window and fixed my washing machine, so I’m happy.
Nothing was resolved I brought all the recommended items and I’m still having the same issue
Karen - Queens, NY
as usual kenny is always A first class repair man
Milly - Queens, NY
kenny is irst class man
Harry - Cookstown, NJ
Technician was very kind and efficient. Did not try to over charge.
Beyer - Westfield, NJ
Karl was great in troubleshooting and getting the issue with our dishwasher and washing machine fixed.
Stoyan was great
Fred - Ridgefield Park, NJ
Stoyan was great in regards to the service provided but also as he presented himself and Dan Marc. He was professional and curtious. Thank you.
Frances - Staten Island, NY
The technician was nice, courteous & knew what he was doing!
very good service
Victor - Barnegat Township, NJ
Frank - Greenburgh, NY
Fast, efficient, friendly
horrible customer service in office but great technicians
Zoe - New York, NY
The technicians at the company are great and they are very knowledge, competent and nice. The office though is absolutely horrific. They are not accommodating at all and make things a lot difficult than they need to be. If you put in a service request, they give you a date and time frame that is not negotiable and if you can’t be there, then you have to keep rescheduling. They don’t give you the time frame until the night before which is very inconvenient. I have had to take off work twice already to wait around and to make matters worse, both times the technician showed up late past the window frame and the second time, the office ordered the wrong part for my dryer when I had already been waiting 4 weeks for this issue to get resolved. My washer ended up going out too and I asked them if they can please check it out while the technician was here and they said no that I would have to call in for another service request and it would be on a different day. The company itself is awful and would never recommend them or use them again after this issue is resolved and I have filed a formal complaint with whirlpool since they outsource their service calls to other local small companies. The techs are great and super nice but it’s not their fault they have to deal with an incompetent office and the customer complaints of the office.
Pulte - Manchester Township, NJ
Robert was Great. Knowledgeable, pleasant & took the time to explain everything....couldn't have asked for a better experience Thanks Robert
Emmanuel - Monroe Township, NJ
Brian was very knowledgeable about the product. Very pleasant and professional. He patiently walked me through various processes and answered my questions thoroughly.
Patricia - Jackson Township, NJ
Trevor was an excellant service man! Courteous, knowledgeable, And took the time to explain what was going on with the fridge! Great person to have as an employee!!
Rocco - Browns Mills, NJ
Repair man was kind and considerate and knew what he was doing. I would recommend him and I will call him the next time IF I have any problems in the future.
Great service! On time no waiting
SN - Morristown, NJ
Diana - Montgomery, NJ
Window was 1 PM to 4 PM, never got a call. Person showed up an hour after the window (4:45) and never apologized for the extreme inconvenience
Francis - Trenton, NJ
DanMarc was great and Trevor, our technician was polite and attentive.
Ira - Nanuet, NY
Very good service; profession service people that worked expeditiously and were very carful
Professional and Courteous Service
Cynthia - New York, NY
I was extremely happy with the service. Your employee was professional, courteous and well informed.
Steven - Sayreville, NJ
Great service. Arrived promptly and repaired the appliance quickly. I especially liked the automated cal ahead system that modified me he was finished with current job & was on his way to me
RB - New York, NY
Technician didn’t inspire confidence and didn’t fix the problem
Tracy - Manasquan, NJ
Tyler was very professional and did a great job troubleshooting our washer issue.
William - The Bronx, NY
Service Man arrived promptly and solved our issue. Was a really nice fellow too!
Prompt, great communication
Robert - Verona, NJ
An appliance repair is a pain but this was a great and efficient process
Jeff - Randolph, NJ
Excellent service. Definitely would ask for again if there was an issue with our washer.
excellent tech, he was knowledgable and polite, even arriving early. big thank you.
Janet - Fort Lee, NJ
very well pleased. my refrigerator was under contract..
Great repairman terrible scheduling
Sari - New York, NY
Jay - Robbinsville Township, NJ
Genevieve - Staten Island, NY
Great service and a pleasant technician
Stephen - Staten Island, NY
Although this was a revisit from 2 months ago, I am hoping that he has fixed the problem. Whirlpool knows that it has sold refrigerators that are defective and cause people money and cause people to slip on wet floors.
Irene - New York, NY
Elvert - Woodbridge Township, NJ
I liked my technician
Serena - Brooklyn, NY
My service technician was totally professional and knowledgeable.
Amy - Branchburg, NJ
Gerry’s great, knowledgeable and accommodating. Give the man a paid day off.
Daniel - Lodi, NJ
Same as above
Great service. Good reflection on the company.
Jerome - Pequannock Township, NJ
David - Queens, NY
My dishwasher didn't need any repair. It may have been something with the door itself. When the man closed the door and pushed the button the machine went on.
Bruce - Clifton, NJ
The tech arrived on time. He was very pleasant. He looked at the Kitchenaid dishwasher and immediately diagnosed the problem. He examined three plastic parts which came loose and determined they were to standard and simply (for him) needed to be reinstalled properly which he did. He completed the repair very efficiently and did an excellent job. In sum, we are very pleased with the service which we received.
Sharon - Matawan, NJ
Pabalo - Jackson Township, NJ
Robert is professional and very helpful, I see him often and it’s always a pleasure
Aneudi - Queens, NY
Excellent service representative
Joseph - Cliffside Park, NJ
Lucille - Ocean Township, NJ
Great service, finally a repair service for my Maytag refrigerator knows their business. Very pleased with the original call, keeping in contact with me, & Chis was very knowledgeable & a pleasant serviceman for your company! Keep him! Your company, so far has many plus’s. Thanks
WELL DONE !
John - New York, NY
When I, finally, connected to the repairman, personally, he repaired my broken hinge on the washing machine door to my satisfaction. The service was great; but, all of the plastic in my Maytag washing machine was a big shock !
Gerald - Wood-Ridge, NJ
Great service! Vincent Dressler was very knowlegable and new exactly what was wrong. I will definitely recommend your company to my friends.
Frances - Howell Township, NJ
Nicole - Pequannock Township, NJ
Technician provided excellent service.
Very professional service
Vincent - Queens, NY
Sara - Brooklyn, NY
Marianne - Staten Island, NY
Tony - Chatham Township, NJ
The tech is was very courteous and knowledgeable.
Juan - Woodbridge Township, NJ
Telmo - Bloomfield, NJ
Kieran - Ridgewood, NJ
great experience from start to finish
Carlos - Brooklyn, NY
Jason - Howell Township, NJ
Chris was fantastic. Diagnosed our dryer problem quickly and ordered part. Less than week later he returned to replace part. In and out in less than 15 minutes. Thank you Chris!!!
Brian - Staten Island, NY
Anthony - Staten Island, NY
Marie - Queens, NY
SS - New York, NY
Very little communication about appointment time
Abner - Brooklyn, NY
Some price transparency would have been enormously helpful. Was a big negative, and the price was reasonable. Tech said he knew exactly how long it would take and was right. Not good to not even have a ballpark/rate until arrival. Service was excellent, and tech knowledgeable although I’m a bit concerned about 4 screws that came out but didn’t go back in upon reassembly.
Raymond - Guttenberg, NJ
Very nice !
Marjorie - Caldwell, NJ
Elmer was very agreeable and polite... he showed me the work he did so I can avoid calling back with the same problem. I would welcome him back if I needed further service. I appreciated that he put on workmen’s booties and didn’t need to use my bathroom when he arrived. My big complaint which was not Elmer’s fault but a scheduling issue by the company, he arrived at 5 pm so an entire afternoon was shot... otherwise the ratings below would have been better. Elmer found the problem which was dog hairs blocking tiny drain holes which he showed me how to unplug...rating for Elmer is Excellent!
Best appliance repair
Rachel - Atlantic Highlands, NJ
Theresa - Phillipsburg, NJ
Was on time, did a great job. Very professional worker. So far my washer is working good. It was just hard to go without my washer for a week.
Martha - New York, NY
Fixed the problem - patient - took time to properly troubleshoot root of issue to prevent recurrence
Eliezer - Spring Valley, NY
Charles Barnes - Middletown, NJ
Job well done ......thanks
Great service. Very personable and explained both problem and solution very well. Inspires confidence that problem would be resolved. Expertly handled
Diana - Brooklyn, NY
Excellent in every respect
Cynthia - Nutley, NJ
Vincent - New York, NY
the serviceman was very efficient.very polite and fixed the problem.
Bleu - New York, NY
Jennifer - Rockaway Township, NJ
Very nice. Very knowledgeable. We are purchasing a new dishwasher. I appreciated his input and diagnostics.
Great thanks again
Daniel - Staten Island, NY
Thomas - Holmdel, NJ
Very respectable, knowledge a credit to your organization
Sherifat - Brooklyn, NY
He was excellent
Patrick - Queens, NY
Donald - Queens, NY
Fabulous! He knew exactly what the issue was ! Fixed in a jiffy
Samuel - South Orange, NJ
He was very professional
All was good
Northvale - Northvale, NJ
Sean - Toms River, NJ
Tyler was excellent!! Excellent customer service.
Serviceman was excellent. Very informative and professional.
Diane - Fairfield, NJ
Deborah - Rumson, NJ
Eric was kind, considerate and helped problem solve my issue. I will definitely call him with future issues, Highly recommend.
Unacceptable and useless visit for a dangerous situation
Meagan - Tinton Falls, NJ
Theresa - Wayne, NJ
My appointment was scheduled directly by Kitchenaid but I would hire Dan Marc directly in the future. The customer service received from both the office staff and from the technician were professional and friendly. I had several questions before the appointment and all were answered in detail by Diane. She needed to call me back for one issue and returned the call promptly within a few minutes. Sam was extremely punctual and not only did I receive an automated call that was on his way, he called himself as he left the prior appointment. He was neat and cleaned up after himself and explained to me exactly what was wrong and how he repaired it. I would definitely recommend!
Craig - Hoboken, NJ
Keyel was great
Great service, great serviceman!
Dana - Trenton, NJ
Trevor was extremely knowledgeable and helpful. Came on the early end of my appointment window, and was able to help quickly.
Ed - Manasquan, NJ
Diagnosed the problem immediately, addressed the problem, had appliance working in minutes.
John - Brooklyn, NY
Marilyn - New York, NY
Experience was great. However I still do not understand how a very large washer like the one that I have is only able to fill up half way as a heavy load. The services mark state’s that it will only fill up half way for heavy and large load setting which do not make sense. I have a half of washer that is unfilled and a waste of having a washer this large for half of the use. I will be returning it
Lorna - Queens, NY
Very respectful, explained the issue clearly. Provided solution to prevent future issues
great service, very pleasant technician
Arlene - North Arlington, NJ
I would highly recommend this service facility
Pone - Manchester Township, NJ
Great service, fast response time, courtesy
Door is worse than it was before
Maria - Newark, NJ
Since the technician came out the door now slams all the way back.
Nick - The Bronx, NY
He came on time.
Jodi - Toms River, NJ
Very helpful and fixed quickly
Gary - Queens, NY
George - Queens, NY
On time service
Jack and JoAnne - Alpha, NJ
Very impressed with the on time arrival and full product knowledge. Corrected our issue and recalibrated our unit to factory specs. We are up and running again. Thanks.
Kelly - Holmdel, NJ
a good experience with a thorough explanation of our issue....a very nice man, willing to take the time to explain the issue, completely satisfied with Dennis...an asset to your company
Convenient and reliable
Janice - Chesterfield Township, NJ
Gino - Parsippany-Troy Hills, NJ
I would highly recommend Dan Marc to service your appliances. I think Frank is very professional and very knowledgeable with regard to the appliances.
Diane - Robbinsville Township, NJ
What a nice man!
Nancy - South Orange, NJ
Roseann - Manalapan Township, NJ
Washer not working
Shawn - Queens, NY
Excellent Service MAN
99 customer - New York, NY
This particular repairman is fantastic. Thorough and detailed repair.
Thomas - Franklin Township, NJ
Excellent and very professional
Joy - Staten Island, NY
The gentleman that was here was very knowledgeable on servicing my new Refrigerator. He fixed the problem.... Thank you and him Very much
Very professional , very polite and did excellent work.
Martha - Perth Amboy, NJ
Technician was very good he worked efficiently and he was very neat. I liked that he put booties over his shoes before he entered my home. When he rem
Rosalie - Cranbury Township, NJ
Effie - Westwood, NJ
Making an appointment online was super easy. The technician was friendly, polite and knowledgeable about the product
Angela - Summit, NJ
The technician was first rate
Great service. Thank you
Nancy - River Vale, NJ
Francine - Chester, NJ
Absolutely OUTSTANDING JOB
Richard - Newark, NJ
Everything was amazing from customer to technical service
Caudullo - Brick Township, NJ
Good service, fixed the problem and very informative. My only complaint is the visit charge. I don’t think it’s necessary.
Lincoln - Wayne, NJ
Great Service from Damian!
Philip - New York, NY
Kenneth - Wanamassa, NJ
Very knowledgeable service technician.
Refrigerator still not working
Robert - Kinnelon, NJ
Just had a new compressor placed in our whirlpool french door refrigerator. It is still not cooling. Top compartment is 65F. Freezer is 12F. Obviously, there's still a problem. This appliance is only 2 years old. Should not be like this.
All A OK
Richard - Freehold, NJ
Rachel - Yonkers, NY
Unpleasant scheduling staff; marginal technicians
Explained problem and resolved as best he could
Sheila - Franklin Township, NJ
The problem was caused by the way the range was made by the manufacturer. He lessened the problem, but was not able to totally resolve completely.
Erik Rodriguez - Jersey City, NJ
He has a lot of Experience and know what he is doing.
Phylis - Marlboro Township, NJ
Great serviceman and great apointment
Martin - Toms River, NJ
Al - Toms River, NJ
Very good technician
Jacqueline - Larchmont, NY
Great customer service and very helpful, pleasant.
Very knowledgeable technician, efficient service
Melissa - Glen Rock, NJ
Very professional and knowledgeable technician.
Professional Knowledgeable and Friendly
Pauline - Tobyhanna, PA
Lynn - Sparta, NJ
Very knowledgeable, talked me through pros/cons of my options. Very pleased with the service.
Edward - Hanover, NJ
Arrived on time finished the work quickly
Rick d - Clinton Township, NJ
Technician was friendly and knowledgeable . Great experience .
Beth - New York, NY
Excellent service, knowledgeable
Alex - Wharton, NJ
Every company should have people like Jessie, volcano not be happier
Darren S. Is the best
Parris - The Bronx, NY
Great service and awesome work
Susan - Caldwell, NJ
Amazing service!!! Very knowledgeable technician. Definitely will recommend
Ronnie - Hanover, NJ
Rezart - Queens, NY
Leslie - Queens, NY
George was great. Punctual, professional and polite!
So far fabulous!!!!
Judith - Pennington, NJ
My icemaker has been repaired 3-4 times now since it was new. Each time issues continued. Brian came, he heard my issues and the issue is gone. Dare I be at least hopeful that this is finally fixed. Thank you Brian!!!!
Anthony - Staten Island, NY
Efficient and great service
Michelle - Lacey Township, NJ
Very pleased with service repair and efficiency!
Joelle - The Bronx, NY
The technician was very nice and professional
A Professional Finish
Leland - Jersey City, NJ
Dan Marc was extremely professional and thorough with setting up and holding their appointment. The onsite repairman was pleasant and knowledgable.
Guy was nice but didn’t fix machine pleaee see schedule another time to come back
Brian - Little Ferry, NJ
Earl - Toms River, NJ
Robby arrived on time, quickly identified the problem and ordered the part. All within a few minutes. He arrived on time with new part and within a few minutes was finished. My household now has a working ice maker. Thanks so much.
Jose - Englewood, NJ
Good Service, friendly and respectful
John - Brooklyn, NY
Two visits & no change!!!!!
Hermina reich - Brooklyn, NY
Bad after two times fix, the wall is still icy in the back of the freezer even after lower temp
It was great dealing with George. He was courteous and prompt and helped fixed the issue we had with our range.
Alexandra - Queens, NY
Overall, we had a great experience with George and Dan Marc. We were very satisfied with the service as well as the ease in scheduling an appointment.
Lisa - Waldwick, NJ
Elmer was kind and very knowledgeable!
On time arrival
Michael - Mountain Lakes, NJ
Arrived before the scheduled time and the service was complete in about an hour.
The technician was professional and extremely knowledgeable
James - Brooklyn, NY
Great experience tech was on time fixed my machine quickly
Janet - Brooklyn, NY
Great service, very professional
The ice maker is working fine. The repair man found the problem in the water pressure valve.
Maria - Aberdeen Township, NJ
CEO of the House
Lorene - Brielle, NJ
Great service and very personable
Maryanne - Hillside, NJ
Nancy - Madison, NJ
KEN WAS PROFESSIONAL AND EXTREMELY PLEASANT. HE QUICKLY DIAGNOSED THE PROBLEM and SKILLFULLY REPLACED THE FAULTY PART!!!!!
Ruth - Ossining, NY
Jerel was professional, knowledgeable and extremely efficient!
Toshanna - Garfield, NJ
Eric was very nice and professional
Joann - Weehawken, NJ
Excellent service and professional Technician
Diedre - River Vale, NJ
Wasn't very happy with this service. The gentlemen who came could not of been more helpful.
Pabalo - Jackson Township, NJ
Always a pleasure to see rob, helpful, and insightful
Great service, very helpful
Charles - Flemington, NJ
Great service. Free because appliance is on the warranty
Woodmont - Roxbury Township, NJ
Technician explained what need to be done to avoid same problem on the future. Thanks
Raulda - Brooklyn, NY
Elizabeth - Roseland, NJ
Extremely professional, very pleasant and persistent in doing their job
Loud ticking noise, guy said not too bad... warranty job didn’t want to fix Sais there isn’t nothing wrong. Said have to take whole machine apart and
Hal - Staten Island, NY
Horrible requesting new service company
Pablo - Staten Island, NY
He was on time, and very reliable.
Amanda - Chappaqua, NY
Cheryl - Jackson Township, NJ
Karl was great. Fixed my washer perfectly
Al - Westfield, NJ
Very nice young man who appears to have solved our problem with the washer.
Francisco - The Bronx, NY
After 4 tech appointments I hope the issue has been resolved. It is frustrating having a machine that u cannot use. Thank u and hope I do not have to call again for assistance.
Josephine - Staten Island, NY
Fast and easy to deal with
Knowledgeable person - good appliance advice
CR - Chatham, NJ
He came in and looked at it and told us what was wrong with it. The replacement was not going to be worth it due to the age of the appliance. He gave us good advice.
The ice maker still doesn't work
Nancy - South Orange, NJ
Goodwill gesture with Dan Marc
Catherine - Monroe Township, NJ
recent issues w/ my 2 yr old microwave forced me to call the manufacturer and they were kind enough to send a representative from Dan Marc.. I never heard of this company as it was no so local and was informed they did repairs for my product. Brian was the tech and arrived and set me at full ease w/ his knowledge of the issue which I thought defied explanation.. the part was ordered and installed, but regrettably, it also may be defective bc the "fix" lasted only overnight. There are great techs and some not so perfect parts and I do believe this is the case in this instance as to why the 'fix' has failed. So, to be continued again this coming Tuesday and again, despite the continued non-working appliance, I have full confidence in Dan Marc and their very professional tech Brian. And thank the microwave maker for really going the distance to help rectify the situation overall. I would prefer tho a more human touch to the appointment scheduler bc it is so odd to only have the automated call. It is always reassuring to have a human call! Thank you again and confident this will get fixed!
Great service Tech!
Kimberlee - Middletown, NJ
Our Tech Dennis was great! He came as soon as the time was scheduled and fixed our dishwasher in a timely manner. He was very nice and had great customer service!
Awesome quality service as always
Bradford - Cranford, NJ
Matt - Mountainside, NJ
Felipe arrived on time, was quickly able to diagnose the problem and then resolve it. He left the area just as clean as before the service.
Kristina - Queens, NY
Convenient , fast and great service
Bridget - Morristown, NJ
Honest and reliable! Trusted services!
Felicia - West New York, NJ
I very much appreciated the ease with which I was able to schedule online and collect a CoI required by my building. The service technician showed up during the window allocated and I received a call when he was finishing his previous call
A very knowledges serviceman
James - Fairfield, NJ
quick and great service
Alex Krem - Brooklyn, NY
Great service on time and works quick + knowledgable.
Domenick - Brooklyn, NY
Anthony - Lehman township, PA
Warren - Tinton Falls, NJ
He did a great job
WASHER MAYTAG MVWB765FW3 Replace lid run test ok
WASHER WHIRLPOOL WFW9250WW01 Slow drain issue diagnosed.Someone already actually cleaned out the pump.Just wanted us to come out and make sure everything was OK.Everything found OK and running well at this time.
COOKTOP KITCHEN AID KFGS306VSS03 Unit need new center base burner holder with igniter; ordrng 1 WPW10617292 (holder-orf)
MICRO OVEN TOP KITCHEN-AID KMHS120ESS5 Unit need new control board ; ordrng 1 W11182110 (CONTROL UNIT)
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Replaced FC door due to not making ice, due to broken wire harness"
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Found water got into the electronics and shorted everything out..will replace parts as listed..; ordrng 1 W10815674 (dor-fip ss) and 1 WPW10677119 (cntrl-elec)
REFRIGERATOR KITCHENAID KSSC48FTS02 Completed work
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 replace the water filter and the unit is working fine
REFRIGERATOR AMANA ABB1921BRW01 adjust the door handle
REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Checked waterline behind refrigerator. checked drain pan and found no or little water in drain pan. check the bottom of freezer for ice found none, tested icemaker to see if there was any leak after icemaker was cycled and found no leaks. icemaker produces ice correctly. found no issues that would cause me to believe that the refrigerator was the issue for the water leakage. Documented no leaks by taking quick pics of all areas that would have possibly been a cause for water on the floor but no water found floor was completely dry on arrival. customer did show me a video of water under the refrigerator from incident and he showed me that the ground was warped from water damage."
REFRIGERATOR MAYTAG KRMF706ESS01 "Pulsing voltage from power board to led board and ice. Maker box ,order parts ; ordrng 1 W10624574 (cntrl-elec) and 1 W10788814 (cntrl-elec)"
OVEN WHIRLPOOL WEG745HOFSO Installed parts and tested unit is working as designed
WALL OVEN JENNAIR JJW2830IL00 Replaced defective lower oven sensor that connector came off
WASHER/ DRYER KITCHEN AID KSEG700EWH Advised customer that unit is designed to vent only from one place and that vent cannot be relocated. Also advised to clean oven to avoid fumes when using it.
REFRIGERATOR JENN AIR JS42NXFXDE01 Freezing in crisper. O&i parts...repair per service pointer W11110955...; ordrng 1 W10775715 (diffuser) and 1 W11116065 (gasket)
REFRIGERATOR KITCHENAID KBFS20EVMS8 Complaint was that there was no response from user interface when trying to change setting.Took quick pics of model serial; ordrng 1 WPW10317125 (overlay) and 1 WPW10319823 (cntrl-elec)
MW OTR WHIRLPOOL WMH32519HZ-3 Unit tested and checked no issue detected at time of appointment customer instructed unit working well operates fine as to manufacture specs.
REFRIG/FREEZER KITCHENAID KFCS22EVMS8 "F.f section freezing and icemaker leaking. O&i parts. 2 count on return, unit difficult to get out. Bring slide for floor...; ordrng 1 W10889233 (icemaker) and 1 W11084235 (harns-wire) and 1 WPW10116216 (cntrl-elec) and 1 WPW10120827 (cntrl-elec)"
WASHER WHIRLPOOL WFW862CHC0 "Checked out the washer,founded the failure of the parts listed below,not working right,will order to go back with a 2nd m,2cc.; ordrng 1 W11316247 (HOSE VENT) and 1 W11316255 (VALVE) and 1 W11316256 (VALVE INL) and 1 W11316257 (HOSE INL HOT) and 2 W11316599 (HOSE,INL COLD)s and 1 W11465532 (DISP DRAWER)"
WASHER WHIRLPOOL WFW6620HW0 "Installed the parts listed below,still not working,gave a error code f3e1,no test,needs addl parts,att to Peter for searching the air trap,the service matters asking to be replaced but dont see in the schematic.; ordrng 1 W11314654 (HOSE,P) and 1 W11316246 (PRESSURE SW)"
DRYER WHIRLPOOL LTG5243DQ8 "Checked out the dryer,founded the failure of the listed below,damages,will order.; ordrng 1 279311 (IGNITER B) and 1 279834 (VALVE C KIT) and 1 3394652 (BELT) and 1 W11050897 (TCO) and 1 WP3398128 (OPERATING TTAT)"
REF T/M 18 CFFF WHIRLPOOL n/a "Checked out the ref,founded the failure of the parts,really damages,will order.; ordrng 1 W10571967 (FRZR DR GASKET) and 2 W10830162 (REF DR GASKET)s and 1 WPW10503278 (M CONTROL) and 1 WPW10594330 (AIR DAMPER)"
WASHER MAYTAG MVWC400XW4 "Checked out,founded unit totally infested,infestation,infestation from the console thru the gear case ,not repairable ,customer will contact pcr."
REFRIGERATOR KITCHENAID KBFS22EWMS7 Install ice maker operating normal.
OVEN WHIRLPOOL CGR7500CAL Had to replace failed bake igniter.Test OK after repair.; used 1 12400035 (igniter) from stock
WASHER WHIRLPOOL WFW72HEDW0 Installed panel checked operation ok.
WASHER MAYTAG MVWB750YW0 Damaged outer tub overhaul customer does not want to repair at this time.
DRYER MAYTAG MEDC465HW0 "Checked operation machine ok,working as designed."
REF T/M 20 CFFF WHIRLPOOL WRT311FZDW00 Installed adaptive defrost timer and motorCustomer says icemaker is no nut working ordered icemaker WPW10715709 and water valve WPW10279909; ordrng 1 WPW10279909 (valve-inlt) and 1 WPW10715709 (icemaker)
REFRIG/FREEZER KITCHENAID KRMF706ESS01 "Install dispenser motor only, test it is working good"
REFRIG/FREEZER WHIRLPOOL WRT311FZDW01 "Made checks, instructed customer food storage, units ok..."
WASHER WHIRLPOOL MHW5630HW0 "Need parts , ; ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)"
WASHER WHIRLPOOL MVWX700XL2 Installed actuator checked operation ok.; used 1 WPW10006355 (ACTUATOR) from stock
DRYER WHIRLPOOL CGM2745FQ0 "8/13/20 9:17: EA rspndd 8/12 WED, per tech notes unit being replaced"
DISHWASHER KITCHENAID KUDK03FTSS3 Replaced defective door link kit; used 1 8194001 (Link) from stock
DISHWASHER WHIRLPOOL WDT720PADM2 Replaced defective sump motor assembly ; used 1 WPW10671941 (PUMP & MOTOR) from stock
DISHWASHER MAYTAG MDB8959SBS2 Replaced defective control board and control panel
DISHWASHER JENN AIR JDB8700AWS3 Removed wheel off heater. Replaced right front wheel assembly ; used 1 W10195416 from stock
WASHER WHIRLPOOL WTW7300DW0 Replace lid and pump and check ok.; used 1 WPW10581874 (PUMP) from stock
REFRIGERATOR KITCHENAID KSCS25FKSS01 $287.00 balance; ordrng 1 4317943 (icemaker only)
WASHER WHIRLPOOL WFW9290FBD0 TB- Contacted customer by phone. States that unit had F1 E1 error after recent power outage. Advised customer to unplug unit and replug to reset control and run cycle. Customer did and unit is working normally after resetting power. Service call not needed. Customer will call back for service if unit exhibits any further issues.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 TB- Freezer drawer glides not fully retracting without pressure being applied. Needs new drawer glides.; ordrng 2 W11265130 (GLIDE)s
WASHER WHIRLPOOL WFW94HEXR2 TB- Unit has F6 E1 (communication between ccu and mcu) and F5 E2 (door lock) error codes. Power checks at ccu tests good. Door lock has failed. Needs replacement door lock. Paid $171.59 by cc ref# 3317554538. Owes $171.58 on return.; ordrng 1 WP8183270 (DOOR LOCK)
DISHWASHER WHIRLPOOL WDT970SAHZ0 TB- Unit needs upper rack adjusters.; ordrng 1 W10712395 (ADJUSTER )
N/A N/A ED2FHEXVS01 TB- Condensation pan is cracked. Replacement part needed.; ordrng 1 WPW10614158 (TRAY)
WASHER/ DRYER WHIRLPOOL WGD7300XW0 Installed pulley checked operation ok.; used 1 WPW10547292 (PULLEY ) from stock
WASHER MAYTAG MGDB766FW0 Damaged sensor ; ordrng 1 W10853313 (sensor) and 1 WP681414 (screw)
OVEN JENN AIR JJW2430IL00 Replace broken glass All op ok
REF S/S 25 CF WHIRLPOOL n/a Found bad water valve on unit will order new water valve and replace; ordrng 1 WPW10179146 (water inlet valve)
DRYER WHIRLPOOL WGD97HEXL1 Replace pulley cleaning inside dryer and check ok.; used 1 279640 (idler pulley) from stock
DRYER WHIRLPOOL WGD49STBW2 Dryer working ok found 220 F inside dryer repair wires at timer was loose and check ok. Customer must cleaning vent home
LAUNDRY WHIRLPOOL WGD560LHW1 Found low temperature increase to high temperature now working ok.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Ck unit Motor not working Order new ; ordrng 1 W11087376 (pump&motor)
LAUNDRY WHIRLPOOL WTW8500DC5 Found code F2E1 and loose DESPENCER fixed and reset main board and check ok.
WASHER WHIRLPOOL WTW5105HW0 Reinstalled DESPENCER now working ok reset main board and check ok.
WASHER/ DRYER WHIRLPOOL MHW8200FW0 3cct 2 man small place to work need DESPENCER etc ; ordrng 1 W10239949 (hose) and 1 W10566484 (hose) and 1 W10862190 (dispenser) and 1 W10864049 (cntrl-elec) and 1 W11096092 (SENSOR ) and 1 W11201292 (CONTROL ELECTRONIC ) and 1 WP8183181 (nozzle) and 1 WP8183183 (lever) and 1 WP8183183 (lever) and 1 WPW10110225 (flowmeter) and 1 WPW10247306 (valve) and 1 WPW10352973 (switch-dis) and 1 WPW10352973 (switch-dis)
WSH FRT/LOAD WHIRLPOOL n/a Found code F8E1 level washer and reset main board and check ok.
LAUNDRY WHIRLPOOL WET4124HW0 Need valve water leaking ; ordrng 1 W10906602 (VALVE )
WASHER WHIRLPOOL MVWB765FC2 Found code F3E1 replace valve and check ok.; used 1 W11165546 (VALVE) from stock
REFRIGERATOR WHIRLPOOL KRFC302ESS KG 8/12 checked unit found water leaking due to clogged drain. Defrosted ice build up inside freezer and replaced drain tube kit. Unit checked ok.; used 1 W10619951 (grommet) from stock
RANGE - GAS WHIRLPOOL WFG320M0BS3 "AD. Checked unit, found packaging material under top panel. Removes packaging, unit ok."
REFRIG/FREEZER KITCHENAID KDDO24CVX01 "Replaced electronic control unit, defrost bimetal+heater assembly and fridge thermistor. Unit working as designed at this time."
WASHER WHIRLPOOL WFW6620HW0 "Checked unit, tested with customer present, could not find any sign of leak and did not leak at this time. Advised customer if she can to try and take some photos of unit and surrounding area so we can try and see were it is leaking from. Test ok at this time. Customer stated that leak is intermittent."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Sr7728534134 Unable to determine the issue because the refrigerator is unplugged Called tech line and explained the problem Tech line informed that this is the proper operation of the refrigerator Advised customer to plug in the refrigerator and call back if the problem persists
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Filter housing tube is cut; ordrng 1 W10837812 (tube-water) and 1 W10844267 (housing) and 1 WPW10306392 (cover-filt)
OVEN WHIRLPOOL WFG525S0HS0 Called Sparke module tested unit working as designed
REFRIGERATOR AMANA ABB1924BRM01 KG 8/12 checked unit found items freezing inside fresh food section. Replaced control board. Unit checked ok
REF BOT/MT 25CF KITCHEN-AID n/a KG 8/12 checked unit found ice build up inside freezer section due to clogged drain. Defrosted ice Build up and replaced drain tube kit. Unit draining and operating properly ; used 1 W10619951 (grommet) from stock
REF BOT/MT 18CF WHIRLPOOL n/a KG 8/12 checked unit found freezer door gasket torn. Needs new gasket; ordrng 1 WPW10443311 (gasket-fip)
DRYER - ELECTRIC WHIRLPOOL WED4616FW0 KG8/12 installed timer. Checked unit through heating. Dryer heating and operating as designed
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "KG 8/12 checked unit found ice maker does not make cubes and LED light inside freezer works intermittently. Needs new ice maker, LED and switch ; ordrng 1 W10884390 (icemaker) and 1 W11043014 (bulb-light) and 1 W11396033 (SWITCH)"
REF BOT/MT 24CF WHIRLPOOL WRF555SDFZ11 Found unit had a clogged water filter advise customer to change water filter to resolve issues with slow water dispensing
REF BOT/MT 28CF KITCHEN-AID n/a "Apt# 2o checked unit, adjusted door and door switch so door can hit switch properly, beeping was door open siren. All testand check ok."
WSH FRT/LOAD WHIRLPOOL n/a New townhouse...needs console assembly; ordrng 1 W11327395 (cntrl-elec)
REFRIG/FREEZER AMANA AGR5630BDW0 "Installed new control on unit, all test ok."
WASHER MAYTAG MHW6630HW0 Needs drawer leaking water; ordrng 1 W11465533 (DRAWER )
REFRIG/FREEZER WHIRLPOOL WRT104TFDW00 "Installed parts on unit, all test ok at this time."
REF T/M 18 CFFF WHIRLPOOL n/a "Checked unit, found icemaker not cycling properly, will order and replace; ordrng 1 WPW10715709 (ICEMAKER)"
DRYER WHIRLPOOL WED95HEDW0 AD. Checked unit m ran diagnostics. Unit functioned within designed operation. Temperature readings are within design. Unit tested ok. Collected $125.76 via ccd.
RANGE WHIRLPOOL 7498VAV AD. Replaced defective module and burners. Unit tested ok. Collected $405.56 via ccd.
WASHER MAYTAG MVWP575GW0 "AD. Checked unit, found misaligned cold water connection on inlet valve. Reconnected properly, unit tested ok."
WASHER WHIRLPOOL WFW6620HC0 "AD. Checked unit, found faulty controls and dispenser. Ordering parts. ; ordrng 1 W11319991 (CONTROL PANEL ) and 1 W11322905 (CONTROL ) and 1 W11465532 (DISPENSER )"
REFRIG/FREEZER KITCHENAID KRSC503ESS AD. Replaced defective thermistor and scroll. Unit tested ok. Collected $103.43 via ccd.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Install parts ...
RANGE WHIRLPOOL WFG320M0BS3 "AD. Checked unit, found faulty valve. Ordering parts. ; ordrng 1 W10861716 (VALVE ) and 1 W11105201 (VALVE )"
WASHER WHIRLPOOL WFW5620HW0 Install parts.. ran diagnostics ... machine ok
REFRIG/FREEZER WHIRLPOOL KRFF300ESS01 Found lower water pressure from dispenser .. no ice .. shut off arm loose ...Secure arm .. customer instruct to change water filter... secure all door handles .. machine ok
DRYER WHIRLPOOL WED92HEFW0 Install parts.. found open thermal fuse; used 1 WP3392519 (FUSE) from stock
WASHER WHIRLPOOL WFW6620HC1 Install both parts tested and working as designed advise customer to run loads to make sure unit is OK
REFRIGERATOR WHIRLPOOL WRS321SDHV05 Found no issues with the unit the water dispenser is dispensing properly it will chill a little bit of water for about a cup or two but that is about it and I explain to the customer and they are unhappy with this
REF BOT/MT 25CF KITCHENAID KRMF706ESS01 Replaced all parts that were ordered need to adjust freezer door everything is working exactly how it should unit is repaired
WASHER WHIRLPOOL MHW5500FW1 "Ran diagnostic operation ok,machine working as designed,customer states machine still in warranty will contact office with receipt ."
WASHER WHIRLPOOL WTW2000HW0 Installed hose checked operation ok.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM00 This unit needs a sealed system repair done called to confirm that its out of warranty labor is $405.00 and freon is $95.00 not including parts... customer is going to look into buying a new refrigerator; ordrng 1 876765 (mtg kit) and 1 FREON and 1 WPW10466675 (compressor)
WASHER MAYTAG MHW5630HW0 Check found no problem with unit at this time found error code for off-balance load advise customer not to overload or under load unit advised to keep weight balanced unit checked ok
MICROWAVE WHIRLPOOL KMHS120EWH1 Door broken on the middle and no display can be seen Order new door and cntrl; ordrng 1 W10727601 (door/mw) and 1 WPW10678766 (cntrl-elec)
OVEN KITCHENAID KOCE500ESS05 Replaced control panel and light bulb for microwave. Tested ok; used 1 W10886919 (LAMP BULB) from stock
RANGE WHIRLPOOL WFG320M0BW2 Parts needed as listed...found broken.; ordrng 1 W11105179 (hndle-door) and 1 W11176456 (GLASS) and 2 W11428245 (SCREWS)s and 2 WPW10183368 (cap-burner)s and 1 WPW10183369 (cap-burner) and 1 WPW10183370 (cap-burner) and 1 WPW10339443 (knob) and 1 WPW10481433 (nameplate)
DRYER WHILPOOL n/a Replaced fan blower dryer is working fine now no more noise.
RANGE WHIRLPOOL WFG320M0BS3 "Replaced defective left front valve and knob p-stock ; used 1 W10339442 (KNOB ), and 1 WPW10206287 (VALVE - BURNER) from stock"
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced faulty front right wheel from upper rack. Tested ok
RANGE JENN-AIR JGRP436WP02 Made checks found customer has propane and oven was never converted to propane from natural gas. Would need kit W10825584 and have unit converted over. Advised we dont do conversions.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 TB- Unit has failed control. Also found UI buttons erratic non-responsive. Gave customer estimate for replacement parts and labor. Customer declined repair at this time. Paid service charge $125.76 by cc ref# 3317733438.
RANGE - GAS JENN-AIR JXU9136HP1 Db tested unit unit ran to specs customer concerns about light flickering on low setting very slight flicker just frequency of light on low setting
REFRIG/FREEZER WHIRLPOOL AFD2535DEQ5 "Found a bad ice maker install one, need 24 hours to adjusted"
DRYER MAYTAG MED6630HW1 Tested and found customer using steam with a small load water hits the glass door and runs down the floor must used with a larger load dryer machine check ok
WASHER WHIRLPOOL WTW8500DC3 Replace gearcase and slider test ok
REFRIGERATOR KITCHENAID KFXS25RYMS2 "Check and found that the freezer door wasnt closing properly, which causes the frost buildup. Repair the door,leave closing properly."
WSH FRT/LOAD WHIRLPOOL n/a Complaint is a bad odor after wash.Unit is keeping washer clean.Leaving the door open after wash.Drain down all the accessible areas.Also does the clean washer cycle.Often.Put unit into diagnostics no failure codes came up.Also went through all the components on washer.Everything proved to work perfectly.
REFRIG/FREEZER WHIRLPOOL WRS322FDAB00 Part installed. All test ok.
RANGE - GAS KITCHENAID KGRS807SSS02 Had a hard time removing the screws from the burners. Actually had to drill them out.All the parts that were listed were installed was able to get unit running.Customer also tested burners.
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 After putting the refrigerator in force defrost. Ohm orange and white for heater and got 29.8. Also tested voltage and got 122.Tested brown orange bimetal and found bimetal to be bad per techline and given case # 7728535026Part needed WPW10225581 Customer declined additional repair.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM01 Spoke to customer offsite on call ahead. customer says refrigerator was repaired already and does not need service and to cancel service.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Installed parts tested and works. remind customer that water coming into refrigerator could be harsh causing filter to clog quicker with excessive usage.
REF BOT/MT 19CF WHIRLPOOL n/a Freezer door is not closing properly due to rails stock ordered left hand rail WPW10397636 and right hand rail WPW10397635 and thermistor WPW10383615; ordrng 1 WPW10383615 (thermistor) and 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
REFRIGERATOR KITCHENAID KSSO48FMX01 "Wrong board was received, but I found a loose realey was loose on the old board, test it is working good, but if problem continues, then it will need to find the right contro board."
DISHWASHER KITCHENAID KDPM604KPS0 "I call up tech line spoke bush 7728533802, fixed the rack was out of place, test it is working good."
REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Need the braked for the evap fan motor & the evap fan motor, I call up the office, parts was no found on the model #; ordrng 1 W10633579 (baffle-air) and 1 W10850162 (orifice) and 1 W11127829 (motor-cond)"
RANGE AMANA AGR5330BAS3 Install parts test it is working good
RANGE WHIRLPOOL WFG320MOBS3 Install parts test it is working normal
RANGE AMANA AGG222VDW4 "Installed all parts on unit, all test ok"
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Name plate was already on properly unit checked ok
WASHER WHIRLPOOL WTW4616FW1 Ran tests on the unit found code for over Overfill recalibrated control and tested and ran OK customer will call if issues persist then we will have to change the main control on the unit
GARBAGE DISPOSAL KITCHEN AID FKDLFLFLFLLRL "Remove paper trap on spinner,test good"
REFRIG/FREEZER WHIRLPOOL KFC022EVBL1 "Replaced replaced broken L end cap ,test good"
REFRIGERATOR KITCHENAID KBFC42FTS06 "Found freezer bin right top bin not in place ,cause frost build up . Reinstall bin ,customer will remove frost ,test good"
WASHER MAYTAG MVWP575GW Wrong address correct address is 967 East 8th Brooklyn ; schdld next appmnt for 8/13 THU !
REFRIG/FREEZER KITCHENAID KRFC704FPS04 Db all seals are good little frost in center of unit
OVEN KITCHEN AID KSGG700ESS0 "Defective key pad ,order part ; ordrng 1 W10909669 (panl-cntrl)"
REF BOT/MT 19CF WHIRLPOOL n/a Customer 03; saved tckt
OVEN WHIRLPOOL DUPLICATE Duplicate order
DISHWASHER WHIRLPOOL WDT970SAHZ0 Allow two counts. Ordered parts ; ordrng 1 W11087376 (SUMP) and 1 WPW10681506 (TUB)
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Advise customer doors wont be cover undr contract
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Replaced defective refrigerator door unit checked ok
WASHER WHIRLPOOL CAE2745FQO Replace control tested ok. 95.00 labor 117.95. Bill to customer.
DISHWASHER KITCHENAID KDTE254ESS2 Needs ski support lh and rh also tie andlh and support.; ordrng 1 W11193827 (LH SKI SUPPORT ) and 1 W11213333 (RH SHI SUPPORT ) and 2 WP8539102 (SUPPORT )s and 2 WPW10082853 (TIE)s and 1 WPW10473807 (LH SUPPORT ) and 1 WPW10473809 (RH SUPPORT )
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced damaged refrigerator door and both door handles unit checked ok
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Replaced defective refrigerator door unit checked ok
REFRIG/FREEZER WHIRLPOOL WRV986FDEM01 Installed parts Tested ok
RANGE AMANA AGR5330BAS3 "Made checks adjusted burner size and documented with tech line about issue with door and sides getting too hot and pan falling off burner grate, advised that oven is within UL and CSA standards for safety and can not use pan that is bigger then grates SR 7728536606. Unit tested ok"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Made checks found spray arms cracked and adjuster wheel broken, replaced faulty parts. Tested ok ; used 1 W10712394 (ADJUSTER) from stock"
RANGE WHIRLPOOL WGG745S0FS02 "Made checks unit working as design, advised customer when turning on burner to turn slowly."
COOKTOP JENN AIR JED3430WB00 Made checks found RF element not coming on. Ordering parts ; ordrng 1 WP8273994 (ELEMENT RF) and 1 WPW10222828 (SWITCH RF)
MICROWAVE WHIRLPOOL WMH31017HS2 Replaced faulty control. Tested ok
WASHER MAYTAG MVWX655DW1 No error codes at all...found multiple coins binding washplate...removed coins...ran diagnostics and recalibrated control
REFRIG/FREEZER KITCHENAID KRFF707ESS00 "Defrost f.f. evaporator(made sure thermistor was secured and placed in the proper position per service pointer W11092686F) and replaced main control board, u.i., power board, l.e.d. board, and pantry drawer u.i..."
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Installed new parts on unit, cleared all ice build up, all test ok."
REF T/M 18 CFFF WHIRLPOOL n/a Refrigerator is dripping with excessive amount of water from the returns from the top into the refrigerator compartment please review parts for repair; ordrng 1 W10839843 (thermostat)
REFRIGERATOR MAYTAG MSS25C4MGZ00 Still leaking from dispenser chute. Called tech line(SR# 7728535578). Freezer door needed. O&i part. 2 men...; ordrng 1 LW11026429 (FREEZER DOOR)
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Checked unit, found both upper and lower doors forming big rust spots will need doors. Advised 6-8 weeks to receive new doors; ordrng 1 LW10642551 (FF DOOR) and 1 LW10642554 (FREZ DOOR)"
REFRIG/FREEZER WHIRLPOOL WRS322FNAW00 All lights tested and is working as designed
WASHER MAYTAG MVWC565FW2 "Checked unit, motor humming very loud and not kicking on, will order motor and cap.; ordrng 1 W10885487 (MOTOR) and 1 W11428524 (CAPACITOR )"
DRYER WHIRLPOOL WET4027HW0 Tested and found small socks inside blower wheel pull it test ok
WASHER MAYTAG MVWC415EW1 No water coming into washer machine reset control run test ok
WASHER WHIRLPOOL WTW5005KW0 Tested and found washer running off balance loads adjust front feet reset control run diagnostics test ok
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced ice maker Tested ok
DRYER MAYTAG MGDB765FC0 Needs control not heating properly; ordrng 1 W11089308 (cntrl-elec)
REFRIGERATOR KITCHENAID KBSD612ESS01 Installed parts Tested ok
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Sr 7728536571 Customer has the temperature in the freezer set to 2 and the refrigerator set to 3 The temperature should be set at least at half way point Also, the customer is having a hard time opening the refrigerator door. This is an elderly couple and apparently dont have the strength to open the door Tech tried explaining both issues to the customer, but they did not want to hear it and proceeded to make insults Called tech line to document the issue"
REFRIG/FREEZER KITCHENAID KRFC704FSS00 Water filter door is also bent and needs supports Two techs two count on return ; ordrng 1 W10794553 (support) and 1 W10794555 (support) and 1 W11347069 (FILTER DOOR)
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Repkace one lid only recd 1 .and end caps
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Repkace new mullion trim ok.
WALL OVEN WHIRLPOOL WOS51ES4ES00 Unit must be pulled out too high of a install. Reschedule 8 /24;
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Now frost build up at back wall cust wants new no more repairs called tech support using the same sr # 7228462643 advise customer must call customer service. Rts shim
REFRIGERATOR KITCHENAID KBSD602ESSOO Replace 3 of w11462342 tedted ok
REF BOT/MT 19CF WHIRLPOOL n/a Customer stating that the refrigerator was leaking from the front removed ice sheet underneath the freezer compartment also put hot water for drain to unclog drain issue unit repaired
REFRIGERATOR WHIRLPOOL WSR57R18DM02 This is a freestanding refrigerator checked seals door seals compressor is running is blowing out cold air issue is that the kitchen is extremely hot and customer stated that shes always opening and closing the refrigerator door causing a lot of condensation inside the refrigerator no defects found with unit
RANGE WHIRLPOOL WFG525SOJSO Eractic spark ordering pts as prescreen since customer lives in newton not dover.; ordrng 1 W11233074 (HARNESS) and 1 WPW10475149 (MODULE ) and 2 WPW10515454 (HEADS)s and 2 WPW10515455 (HEADS)s
OVEN KITCHENAID KODE500EBL04 Part installed and tested ok unit ops well.