Local Reviews
Powered by Fluid LOCALProblem still exists after 2 visits
Amy - Branchburg, NJ
The stove top still has the gas smell
good on yime visit
Cledne - Queens, NY
Service
Geri - Monroe Township, NJ
very professional
Eneida - Staten Island, NY
Replaced probe in oven
Mary - Queens, NY
Didn't improve the operation of the oven. Suggest not offering 50/50 chance to other customers. We paid for getting rid of your old stock for no benefit to us. Ratings are due to company policy NOT the service person!!!!! Not sure this feedback is what you want but you stated you'd love the feedback!!
Reliable!
Linda - New York, NY
whirlpool oven
Dawn - Stroudsburg, PA
Jose has been wonderful, arriving on time, is courteous, kind and knowledgeable. However, after 4 attempts (by Dan Marc) and one by Heller's Gas company to repair this oven, it is still not working correctly and Whirlpool is still refusing to stand behind their product.
Joanne
Joanne - Port Chester, NY
Very happy with service
Al
Albert - Union, NJ
service rep. Punctual and very informative.
Poor Quality Control
Frank - Rye, NY
We had a Freon leak in our refrigerator. The first technician did not properly check his work and did a poor job soldering, which led to another immediate leak and another week without a refrigerator. The second technician did a good job and was honest about the problem with the first fix. There should be protocols in place to test the equipment before the technician leaves to avoid this happening in the future.
great service
Karen - Holmdel, NJ
Great
Steven - New Rochelle, NY
High Tech with Great Service
Lester - Franklin Township, NJ
Jason's service was exceptional.
Quick and friendly service
Antonio - Kearny, NJ
Would use again. Highly recommend.
Rosita
Rosita - Queens, NY
It was a pleasure meeting your technician.he came on time and did the job perfectly thanks.
Awesome service!
John - South Plainfield, NJ
The service technician was excellent! He solved my issue in no time. He was professional and knowledgeable.
Maureen
Maureen - Elmwood Park, NJ
Kenny G is friendly and knowledgeable of his job and the price is reasonable.
Veronica - Queens, NY
I will be comfortable to refer friends to Dan Marc Appliance any time,
Annoyingly unable to plan time of service
Susan - Mamaroneck, NY
No way to pick a window of service time . Only set up the day. Had to cancel at least once before that time worked . No way to request. Annoying and disrespectful of my time
Quick response to repair request and good service
Susan - Warren, NJ
The technician is responsible and professional. I’m glad to call them.
Great service, friendly technician
Barbara - New York, NY
Fast service for warranty work.
Polite prompt serviceman
Eleni - Palisades Park, NJ
Jenn Aire Repair
Brenda - Montville, NJ
Great tech
Good.
Judith - Somerville, NJ
Only comment- I did not receive heads-up call before he arrived.
Thank you, Kage!
Dorothy - Queens, NY
Excellent Service
"Morristown - Morristown, NJ
Clayton advised me of the nature of the problem. Ordered the warranty replacement part. Scheduled a return date and completed the repair. Dan Marc also honored the manufacturer's warranty service agreement. Thanks for a job well done
Know it all - did nothing on 12-17-18
Michael - Bronx, NY
The gentleman who showed up on Monday 12/17 did not listen to a word my wife and I said about the issue with the Kitchen Aid refrigerator. He took internal readings of the fridge and freezer compartments and said there was nothing wrong. I asked him to open the back and check it and he indicated that he knew these appliances and left. Needless to say I had to have them come back and Dan Marc sent a much more reasonable technician who removed the back and indicated that the evaporator fan and condenser fan were dead and needed to be replaced. Now I have no refrigerator for the holiday as it will take several days to get the parts.
Great service
Eilleen - Millburn, NJ
He did an great job. We were very appreciative.
Service experience
Marvin - Tinton Falls, NJ
Great service with incredibly knowledgeable technician!
Great service!
Farida - New York, NY
Swash repair
Patricia - New York, NY
Timely and courteous service and very knowledgeable and my Swash fixed and working perfectly! Thank you!!
good
Paul - Edison, NJ
The appointment took several days to schedule. Your representative was very professional and courteous. The smell of an overheating motor stopped two days before your man arrived, but I wanted to be sure there was no residual problem.
Lynne
Lynne - Metuchen, NJ
Service reps very professional courteous and helpful
Karen - Wayne, NJ
Prompt responsive and informative
Great service
Violet - Brooklyn, NY
Excellent and professional service!!
Great service
Cynthia - Cranford, NJ
Whirlpool oven
Zlatko - Wayne, NJ
Excellent service
Angel - Eastchester, NY
Terrible service
Inam - Bronx, NY
We were supposed to get an in home call but the man never showed up to my home only called to ask questions. He’s getting paid to make a visit so we can acknowledge the issue of my appliance but chose to do it his own way and never even put in the notes for us to call back from,
Great service
Janet - Holmdel, NJ
Happy with the service
Sandra
Sandra - Brooklyn, NY
My refrigerator is still not working. Since this the Christmas holiday weekend the Maytag warranty department is close. I called your office to find out if another service call would have to done I was told a very quick yes and they hung up. My refrigerator has been out of service since November. I thought once the parts were replaced that everything would be good but no .
Rob
Robin - Clifton, NJ
Speedy accurate diagnosis
nice
Towne - Cliffside Park, NJ
ok
Jen
Jennifer - Howell, NJ
Jasmine
Jasmine - Queens, NY
Very professional & efficient work
Charlotte & William - Norwood, NJ
Awesome service
Mike - Middletown, NJ
tech was excellent!
Arnold - East Brunswick, NJ
Good service
Swati - New York, NY
Efficient and did a good job of replacing the valves on my stove.
Stress free service
Ryan - Freehold, NJ
Mrs
Meital - New York, NY
Great service
Terrible service!
Antonio - Hillside, NJ
If can go the a little beyond your duty at least make sure your duty is made to completion. The whole experience has been a head ache. Another day of work lost on my side. Not happy!
Response from Dan Marc Appliance:
The d/w was sitting in the living room, uninstalled. We are not installers, and your Lowes contract would not allow us to perform that type of duty. We're sorry you feel the tech didn't satisfy you as you would've hoped, but we have guidelines and procedures that we must follow.
Great professional service
Dominick - New Milford, NJ
excellent service
Kathlym - Jersey City, NJ
. Great Service
Gina - Queens, NY
Awful service
Fran - Scotch Plains, NJ
Service was awful, the first service visit the technician didn’t even open the door to see what was wrong with it. He indicated I needed three parts. I took another day off of work for his second service call at which point he said he could not open the door. He left with no resolution and I never got any call back or any query from the company. I would not recommend this company ever for service
Great Service
Beverly - Queens, NY
Matt is great
Diane - Toms River, NJ
good service
Augustine - Queens, NY
he was on time and very knowledgeable
Terrific service
Adam - Summit, NJ
Excellent overall service, very knowledgeable, easy to work with.
Dryer
Jeff - Livingston, NJ
Excellent work and prompt
terrific service, support and know-how
Gillespie - Chester, NJ
Great service
Latoya - Brooklyn, NY
Excellent and fast.
Great service
Prachi - West Windsor Township, NJ
Trevor was very helpful
Vincent is polite, courteous & efficient
Benjamin - Fair Haven, NJ
Service how it should be
Now refridge working fine !!!!!!!
Edith Nathanson - New York, NY
excellent technician Very caring and patient!!
Service tech very good. Took s while to get parts.
Jospeh - Seaside Park, NJ
Very good service thank you
Barbara - Cliffside Park, NJ
Gets the job done
Justin - New York, NY
Gets the job done.
Good tech
Leonard - New York, NY
Great job
Denise - Queens, NY
Very good information very pleasant person
Maytag
Victor - Randolph, NJ
Really nice guy. Addressed the problem quickly. Answered all my questions.
Diane - Manchester Township, NJ
Daniel
Daniel - Roselle, NJ
Very professional got the job done fast
grest Service
Michelle - Mahwah, NJ
Jean
Jean - North Arlington, NJ
Very good
Excellent service
Saed - Staten Island, NY
Omar a true gentleman and professionalism at its best
Great Service,
Daniel - Brooklyn, NY
Great service
James - Totowa, NJ
Great service friendly
Great service
Aida - Hamilton Township, NJ
Fabulous service!!!!!
Mary Ann - Montville, NJ
Annette
Annette - South Amboy, NJ
Awesome service
Elizabeth
Jeffrey - Stafford Township, NJ
Repair went well , technician was very nice . He did an awesome job ! Very pleased !!
Maryann
Maryann - Manchester Township, NJ
Great set
Friendly and professional
Patel - Newark, NJ
Good service
Richard - Queens, NY
Awesome
Patricia - Staten Island, NY
Whirlpool oven
Zahava - Long Branch, NJ
Eric was knowledgeable efficient and completely professional His ability to solve the problem quickly was much appreciated
Nic
Michelle - Yonkers, NY
The fire department and Con Edison said I had a gas leak the service rep said no I did not and should get a plumber to put a longer hose. I stood a bit concerned because 2 out of 3 said I had a problem. I called a plumber and had a new hoses installed.
Great Service
Catrice - Bronx, NY
In time and fix the problem in minutes
Great service
Atin - North Brunswick Township, NJ
Great job
Jeanne
Ronald - Livingston, NJ
Polite and efficient
Paul - Princeton, NJ
The service technician was polite and efficient.
Always great service!
Shawn - East Stroudsburg, PA
We have used Dan-Marc on at least a dozen occasions, and have always been satisfied with their service.
good customer service
Nayera - Tinton Falls, NJ
Excellent Service
Great Service
Joan - Hartsdale, NY
Darren called when he was on his way, showed up on time and was very nice. He explained to me what the problem was and fixed it pretty quickly. I was very happy with the service.
Madden
Nessa - Rye, NY
Awesome service
Gina - Bronx, NY
Awesome and very knowledgeable
Rodolfo - Nanuet, NY
Kate provide great service.
Tonya - Brooklyn, NY
Kage was very prompt, competent and very professional.
Washer machine
Edward - Warren, NJ
Very nice man. Good service
Great service
John - Harrison, NY
Great service
Stan Deserves a Promotion and a Raise!
Laura Goldzung - Mount Olive Township, NJ
It's always a pleasure to see Stan. He is professional and knowledgeable, an effective problem solver, and a friendly and courteous person. He works quickly and efficiently, and knows precisely what to do to resolve the problem at hand. Stan is the best!
Howard
"Bldg - New York, NY
Appoint was over an hour and a half late. Never got a call
Great service
Anne - Ridgewood, NJ
105 tournament drive in Monroe nj
Gerard - Monroe Township, NJ
Not at all satisfied. Technicians left screws out after reinstalling. No idea where they go.
Vlad C.
WASHER MAYTAG MHWZ600TW01 Apt. # 1A. Needs part...; ordrng 1 WPW10730972 (PUMP-WATER)
Darren S.
REFRIG/FREEZER AMANA AQC0902GRW00 Found compressor not coming on .. resecure and adjust wires to compressor .. compressor came on .. now unit functions all ok;
Jose R.
WASHER MAYTAG MVWB700BW0 Replaced defective hub..tested unit all ok; used 1 W10820039 (HUB) from stock
Vlad C.
WASHER WHIRLPOOL WFC7500VW2 "Customer would rather do something else. Main control, Door lock, Drain pump."
Elmer A.
LAUNDRY MAYTAG MVWB725BW0 "Damaged bearing & stator, 2count; schdld next appmnt for 5/8 WED !"
Robert D.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM04 "Unit had faulty LED’s. Replaced with part from truck stock. All lights are responsive. No further issue. ; used 1 WPW10515057 (LIGHT), and 1 WPW10515058 (LIGHT) from stock"
Paul T.
WASHER WHIRLPOOL WTW5000DW0 "Checked unit, took agitator off and tried to tighten tub but no good, when testing tub bounces around, will need new tub.; ordrng 1 W10528947 (HUB) and 1 W10752719 (INNER TUB) and 1 W10849477 (TUB RING) and 8 WP8533953 (SCREW)s"
Roberto C.
LAUNDRY MAYTAG MHW5100DW0 Unclog water pump test ok
Elmer A.
WASHER WHIRLPOOL WFW94HEXW2 Installed actuator checked op ok.; used 1 W10352973 (SWITCH) from stock
Jose R.
WASHER WHIRLPOOL WTW8500DC1 Tested and found code F6E2 communication issue..need to replace control console and control..Whirlpool concession parts only..WK5UY00AP1
Clayton G.
OVEN KITCHENAID KODE500ESS03 Inner light flicker or pulsing.Called techline case#7724780485W11179310 controlW10801665 control2man 2ctPer customer 2man required ; ordrng 1 () and 1 W10801665 (cntrl-elec)
Enerve B.
REFRIGERATOR KITCHENAID KSC23C8EYW02 "Checked out the ref ,founded the failure of the door gasket(floor level issue).repaired the door gaskets."
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRS322FDAM04 Defective led light in fresh food order part needed.; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)
Enerve B.
DISHWASHER WHIRLPOOL WDF518SAHM "Checked out the dishwasher ,founded the failure of the hot water temperature.The unit works fine as designed customer education about how to run the unit."
Paul T.
OVEN WHIRLPOOL WEG745H0FS0 "Checked unit, found no spark at bake or broil.; ordrng 1 W10860916 (SPARK BOARD) and 1 W10861656 (REGULATOR )"
Omar S.
WASHER WHIRLPOOL WTW4900BW0 "Found leak coming from fill hose,need to get new fill hoses...paid service charge$122.57#1564247948"
Tim S.
DRYER WHIRLPOOL MDG6700AWW Unit needs roller system. Pulley assembly is no longer available for replacement. New dryer required.211547
Darren S.
LAUNDRY WHIRLPOOL WFW75HEFW0 Found not draining .. remove clog from drain pump ... retested abd ran diagnostics .. now unit working ok; Job Cmpltd
Lewis G.
DRYER WHIRLPOOL MGD6000AW1 Customer stating that the unit is making noise everything is working properly....gave customer an estimate on the repair they will decide at a later date when they want the repair done...i did provide an estimate for a customer...; ordrng 1 279640 (IDLER PULLY WHEEL) and 2 WPW10314173 (WHEEL)s
Elmer A.
DRYER WHIRLPOOL WED5000DW2 Found wire off thermal fuse. Repaired and tested . Adjust prong checked operation ok.
Tim S.
WASHER MAYTAG MVWX655DW1 "5/6/19 16:26: TS there 5/6 MON, 15:54 to 15:54,checekd unit. found loose water valve. Tightened and tested unit. job comp. Job Cmpltd"
Brian H.
DISHWASHER WHIRLPOOL DU920PFGQ1 "Diagnosed faulty electronic control 8051136. Part NLA, unit can not be repaired."
Brian H.
DRYER WHIRLPOOL WGD8600YW1 "Found obstruction blocking exterior vent line (bird nest). Removed obstruction, cleaned exterior vent and inside of dryer of all lint. Checked all components, ran diagnostics fond no faults. Ran dryer for 20 minutes to confirm everything is operating as intended.Dryer diagnosed working ok."
Matt S.
REFRIG/FREEZER MAYTAG MSS26C6MFZ00 New fc door installed. Working properly
George T.
OVEN MAYTAG CEG3600AAS13 New safety valve was not working out..had different threads..customer decided to just replace the unit..
George T.
REFRIGERATOR JENN AIR JFC2089HTB2 Replaced overload relay...compressor kicked on and stayed on..frost pattern started coming in well..temps started to drop well..stayed with unit for a while . All systems looked good.left customer my card in case she has an issue today..; used 1 W10613606 (OVERLOAD) from stock
Aris S.
DRYER WHIRLPOOL WGD7500GW0 Install parts test it is working good
Robert D.
DISHWASHER KITCHENAID KDTE104ESS1 No issue with heater. Unit has unresponsive sump. Sump needs to be replaced. Cust owes $249.79 on return. ; ordrng 1 WPW10605057 (SUMP)
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS586FLDM01 TB- Replaced icemaker. Tests good.
Brian H.
KITCHEN KITCHENAID KDTM354DSS4 Missing upper rack pivots. Order parts.; ordrng 1 WPW10082853 (UPPER RACK PIVOT)
Eddy P.
WASHER WHIRLPOOL WFW8300SW04 Installed bellow at customer home. Unit is working fine
Marc C.
KITCHEN MAYTAG MDB7749AWB2 Called tech line file number 7724756020 TJ tech line. Unit not on recall for control panel thermal fuse was replaced in January and blew out again tech line recommended replace fuse again and control board customer declined repair unit to old wants to buy new unit diagnostics only
Marc C.
WASHER WHIRLPOOL NTW4516FW2 Installed main control board tested unit in diagnostics ok
Marc C.
WASHER WHIRLPOOL WTW5000DW1 Installed main control board and button tested unit ok
Marc C.
LAUNDRY MAYTAG MGDB725BW0 Dryer vent clogged causing lint to build up in dryer and scorch clean dryer of Lint tested unit OK
Arden D.
LAUNDRY WHIRLPOOL MHW5500FC1 AD. Repair assistance completed.
Matt S.
RANGE WHIRLPOOL WFG745H0FS1 Not the right color. Re-ordering. Marcone parts list for this is confusing. Went over it with TS. W10881757; ordrng 1 W10881757 (swtch-memb)
Roberto C.
LAUNDRY WHIRLPOOL MHW5500FC1 Replace pump test ok
Chris H.
DRYER MAYTAG MGDC300XW0 "CH - unit is in poor condition - top and side panels are dented/warped. Blower wheel continues to spin on drive shaft after motor is stopped - attempted to tighten threads onto drive shaft - will not install correctly. Roller supports are bad and grinding on shafts. Lint screen is clogged with hardened residue and has several holes along one edge. Found bottom of unit is covered in a blanket of lint. Also, large amount of lint and debris in vent line. Advised customer to have vent line professionally cleaned and discontinue use of 7nit until repaired. 7nit needs new screen {WPW10717210}, motor {279827}, wheel {WP694089}, dryer kit {4392067}, extra time on return; ordrng 1 279827 (MOTOR) and 1 4392067 (DRYER KIT) and 1 WP694089 (WHEEL) and 1 WPW10717210 (SCREEN)"
Chris H.
MICROWAVE JENN-AIR JMC2430DP01 "CH - unit has f2e0 error code. Unit needs new control panel {W11229663}. Due to installation, 7nit needs 2nd tech on return; ordrng 1 W11229663 (CONTROL PANEL)"
Chris H.
DRYER WHIRLPOOL WGD75HEFW0 "CH - unit needs new rollers. Ordering dryer kit {4392067}. Gave customer estimate for repair: service fee $114.95, parts $47.83, labor $90, tax $16.75, total $269.53. Customer paid half of total, $134.76 by chck# 1355. Customer owes $134.77 on return"
Frank G.
WASHER WHIRLPOOL CAE2745FQ0 Basket speed sensor fault... ran diagnostics and recalibrated control...unit ran ok...customer said they pulled a heavy throw blanket...suspect unbalanced load or an overloading condition WE NEED TO BILL THIS FACILITY OUT
Frank G.
WASHER MAYTAG MVWC416FW1 Replaced latch assembly and checked...ran diagnostics and recalibrated control ; used 1 W11307244 (LATCH) from stock
Frank G.
WASHER MAYTAG MHW6630HW0 Had to reinstall front of door bellow and spring clamp
Felipe T.
DISHWASHER WHIRLPOOL ADB1500AWS3 "Ordered control panel, requesting AM; ordrng 1 6-919800 (panel-cntl)"
Omar S.
WASHER WHIRLPOOL WET4024HW0 Hoses were reversed
Omar S.
DRYER MAYTAG MGDB765FW0 Reapired loose connection to control. Pass diagnostics test.
Omar S.
DISHWASHER MAYTAG MDB4949SHW0 "Found legs not level,level legs test ok..."
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS321SDHW02 Instruct customer that “ice type” icon stays lit on U.I...
Jesse F.
REFRIG/FREEZER WHIRLPOOL ED5FVGXWS06 Replaced water inlet valve and steamed clear drain...
Adrian R.
DISHWASHER KITCHEN AID KUDD01DSS80 Check and found that the control board needs to be replace.; ordrng 1 WP8194444 (CONTROL )
Jesse F.
VENT HOOD WHIRLPOOL JXW9036WP1 Found speed nut to light switch loose and tightened. Switch operating o.k...
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM04 Replaced all refrigerator light modules...
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Replaced control box assembly and adjusted refrigerator and freezer doors...
Jesse F.
REFRIGERATOR WHIRLPOOL WRB119WFBW00 Replaced noisy damper control...
Jesse F.
REFRIGERATOR WHIRLPOOL JF42NXFXDE01 Lubricated freezer drawer tracks...
Adrian R.
M/W OTR KITCHENAID KMHS120ESS5 Remove broken light bulb from the light socket leave ok
Frank G.
WASHER WHIRLPOOL WFW92HEFW0 Needs dispenser and dispenser actuator...also door bellowUNITS STACKED...2 men 2 count; ordrng 1 W10862190 (dispenser) and 1 W11173364 (bellow) and 1 WPW10352973 (switch-dis)
Stan F.
MICROWAVE WHIRLPOOL GMC305PDS6 Installed all parts order tested ok.
Stan F.
DOUBLE WALL OVEN JENN-AIR JJW2830DP01 Installed control panel tested ok.
Stan F.
MICROWAVE KITCHEN AID KMBP100ESS01 Found left side of door sticking out remove door readjust door ok returning other parts not needed.
Jesse F.
REFRIGERATOR JENN-AIR JFC2290REP00 R/s f.f. door needed and icemaker. O&i parts...; ordrng 1 13094739SQ (dor-fip ss) and 1 W10114211 (nameplate) and 1 W10886931 (icemaker)
Stan F.
DISHWASHER JENN AIR JDTSS246GP0 Installed tub tested ok no leaks.
Stoyan S.
WALL OVEN KITCHEN AID KEBC208KSS0 Since last visit to customer one more error code shows on display when they was using upper oven and door locked itself ck oven sensor Ok Unit need new cntrl board part is NLA Customer decline further repair ;/ Job Cmpltd
Stoyan S.
DISHWASHER KITCHEN AID KUDE70FXSS5 Ck DW leaking from motor / Customer decline estimate will buy new DW
Kenny G.
REFRIG/FREEZER AMANA AGG222VDW2 Both parts installed tested ok.
Kenny G.
WASHER MAYTAG MVWX655DW1 Found f0 e5 code stored. ( unbalanced load ) cleared code educated customer on issue.
Adrian R.
DRYER WHIRLPOOL WHD5090GW0 Need a door lock.; ordrng 1 W11173155 (DOOR LOCK )
Sam C.
REFRIG/FREEZER KITCHENAID KRFC300ESS01 "Found water line frozen,gaps in freezer frame,defrosted water line,sealed gaps in frame,adjusted thermistor un user interface level unit"
Kenly S.
WASHER WHIRLPOOL MVWB955FW1 part installed the unit is working well
Kenly S.
DISHWASHER WHIRLPOOL WDF518SAFM parts installed the unit is working well
Marc M.
OVEN JENN-AIR JGS8750BDW Unit tested & checked installed igntr. And tested ok unit ops well.; used 1 W10918546 (IGNTR OVEN) from stock
Stan F.
DOUBLE WALL OVEN JENN-AIR JJW2830DP02 Wrong part ship to customer sent a black control panel need stainless installed broil element ok ; ordrng 1 W11236888 (CONTROL STAINLESS PANEL)
Marc M.
RANGE WHIRLPOOL n/a Parts installed unit tested & checked ok complete board replaced. And tested ok heated up water no issues.
Stoyan S.
OVEN KITCHENAID KEBC247VSS02 Broken door latch Order new; ordrng 1 WPW10195934 (latch-door)
Peter B.
WASHER MAYTAG MVWC465HW0 Check unit no fill on hot clean valve screens re-tested functions fine
George T.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Had to replace non working led light in freezer...all lights came on after repair..; used 1 WPW10515057 (LIGHT) from stock
Sam C.
REFRIG/FREEZER KITCHEN AID KFCS22EVMS6 Installed ice maker and inlet valve cycle check ice maker on return customer notice damage mullion; ordrng 1 W11177238 (MULLION GREY)
Paul T.
REFRIG/FREEZER WHIRLPOOL WRS571CIHW01 "Found damage on right door, whirlpool sent new door to home. Installed new door and all test ok"
Paul T.
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 "Installed all parts on unit, cleared all ice buildup in freezer, all test and check ok."
Sam C.
REFRIGERATOR KITCHENAID KFIS20XVBL4 Troubleshoot unit failed on electronic controls not responding try to reset disconnect from power stll not responding; ordrng 1 WP13053103SP (cntrl-elec) and 1 WPW10312695 (electronic control) and 2 WPW10435969 (gasket-fip)s
Paul T.
REF BOT/MT 18CF KITCHEN-AID n/a "Checked unit, found bail arm in icemaker fell out of place causing over production of ice, reinstalled arm and all test ok."
Paul T.
RANGE MAYTAG MGR7662WQ1 "Installed all parts in unit and also harness. Tested unit with customer present, all test and check ok.; used 1 WPW10701462 (HARNESS) from stock"
Kenly S.
RAN GS 30 SC WHIRLPOOL WFG540H0ES1 "check and found that the gas valve is defective; ordrng 1 W10306050 (TUBE, BROIL SUPPLY (BROILER FITTING TO VALVE) ) and 1 W10510125 (TUBING, MAIN SUPPLY) and 1 W10919226 (GAS VALVE)"
Wayne D.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Replaced filter
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRF736SDAM14 Replace water valve; used 1 WPW10341329 (VALVE) from stock
Kenly S.
WASHER WHIRLPOOL WFC7500VW2 check and found that the drve motor and door latch are defective; ordrng 1 WPW10192987 (MOTOR DRVE) and 1 WPW10192994 (DOOR SWITCH ) and 1 WPW10192995 (DOOR LATCH)
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRS312SNHM01 Replaced EVAP fan motor
Marc M.
DISHWASHER KITCHEN-AID KUDH03DTSS3 Drain motor not pumping water out
Enerve B.
WASHER WHIRLPOOL WFW75HEFW0 "Checked out the washer, founded the failure of the door latch code ,improperly loaded and wrong detergent.Cleared the latch assy code,unit works fine now on cycle,customer as well."
George T.
WASHER WHIRLPOOL WTW4915EW2 Pimp keeps running non stop..could not get out of this mode...tried blowing through pressure switch tube did. Not work..will order parts as listed..; ordrng 1 W10913953 (actuator) and 1 W11124821 (CONTROL)
Enerve B.
OVEN KITCHENAID KODE500ESS02 "Installed the panel and the door hinges, well done and tested ok.; Job Cmpltd"
Enerve B.
OVEN AMANA AGR5330BAS3 "Checked tout the range ,founded nothing wrong with ,unit works as designed ,holding good temperature 350-400 and the outside glass door 172 is normal,cust education as well."
Tyler S.
WASHER MAYTAG MVWX655DW1 "Installed new gearcase, cam, motor, wash basket, and impeller. Calibrated unit and ran auto diagnostic test. No abnormal noises. Tests good."
Tyler S.
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00 "Installed new UI, HV control, and freezer harness with defrost bimetal. Advised to allow 24 hours for proper cooling."
Tyler S.
FREEZER KITCHEN AID KUDF204EPA "Installed new water valve and checked for leaks, tests good. Collected total $175.93 for labor by cash."
Arden D.
WASHER MAYTAG MHW5630HW1 AD. Service and repair assistance completed.
Wayne D.
REFRIGERATOR WHIRLPOOL KBBR206EPA01 "Order parts, 2count; ordrng 1 2006324 (trim-cover) and 1 2006329 (trim-cover) and 1 2252299 (hing btm ref) and 1 2266942S (trim-cover) and 1 W10188434 (gap-hinge)"
Arden D.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ02 AD. Replaced defective door. Unit ok.
Wayne D.
REFRIGERATOR WHIRLPOOL JCD2389DEQ "Order parts; ordrng 1 12001892 (valve,water (filter)) and 1 61005626 (valve,water) and 1 W11120581 (tube-water)"
Arden D.
DRYER WHIRLPOOL WGD5000DW3 "AD. Replaced defective sensors, and burner Assy. Unit tested ok."
Wayne D.
REFRIGERATOR JENN-AIR JS48NXFXDE00 "Wrong door sent,order new, 2men 2 count; ordrng 1 W10800806 (dor-fip)"
Arden D.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ "AD. Checked unit, found ice bin obstruction. Cleared obstruction to prevent moisture infiltration. Cleared frost build up. Unit ok."
Paul D.
M/W OTR WHIRLPOOL WMH78019HZ0 Checked unit found nothing burning on convection oven tested ok
Tyler S.
N/A N/A n/a Installed all rack rails. When testing unit found it leaking from center of sump assembly. Ordering new sump. Left hand adjuster broke as well. ; ordrng 1 WPW10546503 (ADJUSTER) and 1 WPW10554963 (PUMP&MOTOR)
Tyler S.
LAUNDRY MAYTAG MVWX655DW1 "Lid strike on new lid came defective, reordering along with a strike as well as they seem to come busted every time with the new lid. ; ordrng 1 W11117421 (LID) and 1 W11252738 (STRIKE)"
Marc M.
DISHWASHER WHIRLPOOL KDTE104DSS0 Unit tested & checked codes cleared & cx instructed unit ops well after clearing codes.
Marc M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit tested & checked cx instructed on drying and operation working well .
Arden D.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "AD. Checked unit, found faulty control (S-Code). Ordering part. Collected $122.57 via ccd.; ordrng 1 W11085365 (CONTROL )"
Dennis B.
DRYER WHIRLPOOL WGD92HEFC0 Db power board wasn’t plugged in thermistor wasn’t plugged in after double checking all wires unit ran as designed made report to safety Sr #7724670206
Roberto C.
DRYER WHIRLPOOL WED85HEFC2 Found vent pipe clog / dryer check ok
Roberto C.
DRYER WHIRLPOOL WGD4850HW0 "Replace timer,motor and switch test ok"
Roberto C.
WASHER WHIRLPOOL WTW7000DW3 Replace control run test ok
Roberto C.
WASHER MAYTAG MVWC565FW1 Run tru test and diagnostics check ok customer it overloading washer ....
Jesse F.
REFRIG/FREEZER MAYTAG MRT311FFFZ00 Replaced front rollers and added shims...
Wayne D.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 Needs compressor customer decline
Stoyan S.
DISHWASHER WHIRLPOOL WDF330PAHW1 Replace defective cntrl board Test it all op ok
Eric S.
WALL OVEN KITCHEN AID KEBC208KSS0 Assisted tech SV
Kenny G.
M/W OTR WHIRLPOOL WMH53521HZ2 Installed all parts tested ok.
Moses D.
OVEN WHIRLPOOL WFG550S0HZ0 Made checks customer having issue that bake burner will intermittently not light. Ordering parts ; ordrng 1 W11162730 (SPARK MODULE ) and 1 WP9758078 (BURNER OVEN)
Eric P.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ02 "Ep-installed new U/I and diffuser, cycled icemaker. Advised 24-48hrs for full recovery"
Roberto C.
WASHER WHIRLPOOL CAE2795FQ0 Replace latch dead control..; ordrng 1 W11188527 (CONTROL ) and 1 W11212745 (ACTUATOR )
Tim S.
DISHWASHER AMANA ADB1100AWW5 Replaced defective control
Gerry Q.
DISHWASHER WHIRLPOOL WDTA50SAHZ Stoper replaced tested ok
Stan F.
COOKTOP JENN AIR JGD8430ADS Found right rear not sparking bad ground working now.
Damion M.
KITCHEN WHIRLPOOL WFG550S0HZ0 "Check range and found faulty control broad I installed new broad and check left unit working has design.,."
Damion M.
M/W OTR WHIRLPOOL n/a Check microwave and found faulty magnetron I installed new and check left unit working has design...
Matt S.
MICROWAVE JENN AIR JMDFS24GS New control panel installed. Functioning properly.
Vincent D.
REFRIGERATOR JENNAIR JFC2290REP00 Vd installed parts tested unit ran to specs
Vincent D.
WASHER WHIRLPOOL WTW8900BC Vd tested unit found no issues at this time unit running to specs collected trip 122.57 by cc #
Clayton G.
REFRIG/FREEZER JENN-AIR JF42NXFXDW01 standard labor 0<300 standard labor 061900
Clayton G.
WASHER WHIRLPOOL WTW7040DW0 Replaced water valve unit test OK. Sediment in house water is destroying water valves. Customer advised
Clayton G.
WASHER WHIRLPOOL WFW92HEFW0 F8e3.Unit tests ok. Cust to follow wash practices. Unit tests ok.
Clayton G.
DRYER WHIRLPOOL WED4616FW0 Power at house not good. Advised call electrician.
Ken K.
REFRIG/FREEZER JENN-AIR JF42NXFXDW01 Helper complete
Kenly S.
DISHWASHER WHIRLPOOL WDT780SAEM1 parts installed the unit is working well
Karl G.
LAUNDRY WHIRLPOOL WGD85HEFW "Kg 5/2 checked unit found drum stuck and motor buzzing . Turned drum with hand, unit turning and heating. Operating properly"
Vincent D.
DRYER WHIRLPOOL WGD94HEAW2 Vd unit needs catch (WPW10208254)catch (W11240283) strike (WPW10208250); ordrng 1 W11240283 and 1 WPW10208250 (strike) and 1 WPW10208254 (catch)
Sam C.
REFRIG/FREEZER KITCHEN AID KFCS22EVMS2 Can’t get into a building require proof of insurance called kathy and waited until they decide to let me in Troubleshoot unit failed on peeling ice maker gears damage Installed new ice maker cycle check; used 1 4317943 (ICEMAKER) from stock
Damion M.
MICROWAVE IKEA IBMS145DS00 Check microwave and found faulty thermostat / fuse pls order thank you..pls oder; ordrng 1 W10141630 (THERMOSTAT) and 1 W11196485 (CONTROL) and 1 WP4375321 (FUSE)
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM05 Install parts pull vacuum charge frost pattern check ok.
Elmer A.
WASHER AMANA NTW4516FW2 Repaired drain hose checked operation ok.
Clayton G.
KITCHEN WHIRLPOOL JGC7636BP00 Ordered 6 indicator led lenses.; ordrng 6 W10617592 (light-ind)s
Omar S.
DISHWASHER WHIRLPOOL KUDS03FTSS3 Installed mount door test ok..
Brian H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Adjusted soap dispenser, observed no further leaks. Unit working ok."
Jerel L.
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 Installed valve. Tested i.m and dispenser. Unit checked ok
Karl G.
WASHER/DRYER WHIRLPOOL WGT4027HW0 KG 5/2 installed motor and thermostat. Uni still not heating. Checked all components along with techline. Unit losing line voltage on one side. Needs new harness and timer; ordrng 1 W10854240 (timer) and 1 W11177745 (harns-wire)
Darren S.
RANGE WHIRLPOOL n/a Install parts
Darren S.
WASHER MAYTAG MHW6000XW2 Found error code f1e1 ... unable to run diagnostics... install part.. ran diagnostics.. machine ok
Karl G.
REFRIG/FREEZER WHIRLPOOL KSC24C8EYP02 KG 5/2 checked unit found frost on top portion of fresh food evap only. Low side pressure at 20 inch vacuum. Low side leak in seal system. Needs new evaporator Auth# Kk3vwk3dl1 Denise@trade care team. Parts under 10 yr warranty ; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)
Vincent D.
OVEN KITCHENAID KEBS207DBL6 Vd found no power to control unit needs therm fuse (WP4456654) 25 trip 114.95 labor 135 tax total 293.17 collected 140 by check # 5423 owes 153.17 on return resc cust ; ordrng 1 WP4456654 (fuse-thrml)
Darren S.
DRYER WHIRLPOOL WGD8500DW1 as per customer ... leaving black marks on cloths ... inlet vent has bedris on it .. melted to vent ... spoke to Steve @ techline ... temp out of exhaust is 118 degrees to 140 ... normal operating temperature ... adjust vent ... customer instruct ..
Darren S.
D/WASHER UNDCTR WHIRLPOOL WDT720PADM1 Found feed tube to upper rack loose ... cause water to spray from front of door .. loose @ connection on sump housing ... secure connection .. ran diagnostics .. no leaks at this time ..
Marc C.
WASHER WHIRLPOOL WTW5000DW1 Tested unit found lid switch lock fell out of holder I reinserted lid switch tested unit ok
Robert D.
DISHWASHER KITCHENAID KDTE704DWH0 Replaced panel. All LED’s are responsive. Unit is washing as intended. No further issue. Had to wait for cust to arrive with payment as they had a friend let me in to start service. Collected $118.53
Eric P.
DISHWASHER KITCHENAID KUDI02IRBS3 "Ep-Installed new valve, tested for leaks. Unit functions as designed"
Felipe T.
DISHWASHER WHIRLPOOL WDT780SAEM2 "Valve under sink was turned off, tightened loose inlet hose at the dishwasher valve and cleared error codes"
Moses D.
VENTHOODS IKEA IHW53UC0FS1 Made checks needs new led. Ordering part; ordrng 2 W11109591 (LIGHT)s
Wayne L.
REF BOT/MT 21CF KITCHEN-AID KFCS22EVMS8 "Check unit unit was over packed with food that was stopping freezer door from closed,remove some of the food door now closing fine"
Moses D.
OVEN KITCHENAID KODE500ESS01 Error F1E0 F6E0 F2E1. Ordering parts ; ordrng 1 W10588749 (PANEL CONTROL) and 1 W10801665 (CNTRL ELEC) and 1 W11179310 (CNTRL ELEC)
Wayne L.
RAN GS 30 SC KITCHEN-AID KGRS202BSS "Check unit didn’t verify any issues,unit working fine"
Jerel L.
REFRIG/FREEZER WHIRLPOOL GB9FHDXWSO4 Installed new icemaker and valve. No leaks found. Unit checked ok
Darren S.
REFRIGERATOR WHIRLPOOL KRFF302ESS01 Found reservior frozen .. fresh food temp @ 44 degrees ... freezer @ 18 degrees...spoke to Bruce @ techline ... ; ordrng 1 W10317076 (CONTROL )
Jose R.
REF BOT/MT 25CF KITCHEN-AID n/a Tested unit cooling ok..customer stated that ice maker was overfilling and icing up..found frozen icemaker fill cup and fill tube..defrosted fill tube and fill cup..tested all ok
Tim S.
REFRIG/FREEZER KITCHEN AID KRFF305ESS00 Replaced defective rt side fresh food gaskets
Moses D.
OVEN WHIRLPOOL WOD51ES4ES01 Made checks fuse thermal is open. Ordering part; ordrng 1 W11025102 (FUSE THRML)
Trevor B.
WASHER ADMIRAL ATW4675YQ0 TB- Installed new shift actuator. Tests good. Paid balance $131.73 by cc ref# 1557760101.
Jerel L.
REFRIG/FREEZER KITCHEN AID KDDC24RVS00 "Installed filter drier and access valve to suction port. Pulled vacuum and charged unit to 15 psi low side, 135 high side. Unit checked ok"
Aris S.
COOKTOP WHIRLPOOL WFE540H0ES1 Install parts test it is working normal
Jerel L.
REF T/M 19 CFFF WHIRLPOOL WRT549SZDM00 "Low side leak. Needs compressor, evap, drier. Due to contamination of system. ; ordrng 1 W10836706 and 1 WPW10507886"
Damion M.
DISHWASHER KITCHENAID KDTE204EPA4 Check unit and found faulty sump & motor not pumping...; ordrng 1 W11084657 (SUMP& MOTOR)
Clem S.
DRYER WHIRLPOOL GE9250PW1 "Defective thermal fuse . Replaced defective thermal fuse ,test okay ; used 1 3392519 (fuse) from stock"
Clem S.
LAUNDRY WHIRLPOOL WFW92HEFW0 "Replaced defective latch and tighten loose hinge,test okay ; used 1 W10443885 (LATCH) from stock"
Damion M.
DISHWASHER KITCHENAID KDTE204EPA4 Check unit and found faulty sump & motor not puming pls order..; ordrng 1 W11084657 (SUMP&MOTOR)
Wayne L.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Check unit ; found rack slide was off; reinstalled rack slide properly and rechecked ops; now unit working fine
Damion M.
OVEN WHIRLPOOL WFG32OM0BS0 Check range and found faulty control broad shorted out ... i’ll order new; ordrng 1 W1112684 (CONTROL)
Kenny G.
DISHWASHER WHIRLPOOL KDTE234GPS0 Found clogged drain under sink. Dishwasher is not the problem. Must call plumber to resolve.
Edwin M.
DISHWASHER KITCHENAID KDPE334GPS0 Replaced parts testedok
Adrian R.
DRYER EL WHIRLPOOL WED9290FW0 Check and found that lint need to be clean. The customer says she wasn’t aware that there was that lint to be clean. Remove and cleaned lint catch leave working properly.
Marc C.
DRYER KITCHENAID KEYS850LT2 Cloged vent open thermal fuse advized customer to have vent cleaned. Paid in full by check; ordrng 1 WP3390719 (fuse-thrml)
Trevor B.
DOUBLE WALL OVEN KITCHENAID KODE507ESS02 TB- Replaced thermal fuse. Tests good. Paid balance $112.48 by check #224.
Arden D.
FREEZER KITCHENAID KRBR109ESS00 "AD. Checked unit, found faulty compressor. Ordering compressor.; snapped 1 QuickPics"
Arden D.
OVEN WHIRLPOOL RBS245PRB06 "AD. Checked unit, found faulty controls. Ordering parts.; ordrng 1 W10340935 (MICROCOMPUTER ) and 1 WP8304266 (MEMBRANE )"
Clem S.
REFRIGERATOR JENN-AIR JFC2089HES Defective compressor . Decline ; ordrng 1 W10309989 (compressor)
Gerry Q.
DISHWASHER KITCHENAID KDTE304DSS0 Turbidity sensor replaced tested ok; used 1 WPW10705575 (SENSOR) from stock
Gerry Q.
DISHWASHER KITCHENAID KUDS40FVSS4 Chopper assy cleaned unit tested ok
Edwin M.
DISHWASHER WHIRLPOOL DWU886DAAF Tub had screw hole that was created by wrong screw and was leaking from hole. Would need to replace tub to fix properly.. will not repair
Clem S.
WASHER WHIRLPOOL WET3300XQ2 "Found defective agitator ,order part ; ordrng 1 WPW10429138 (agitator), used 1 80040 (dogs) from stock"
Eric P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Ep-Installed new panel and nameplate
Wayne L.
WASHER WHIRLPOOL WFW5090GW Check unit order door latch that lock sometimes door latch is faulty; ordrng 1 W11035628 (DOOR LOCK)
Tim S.
REFRIG/FREEZER KITCHEN AID KSSC36QMS01 Replaced defective ice maker
Adrian R.
WASHER/DRYER WHIRLPOOL WFW97HEDWO Need a bellow.; ordrng 1 WPW10237493 (BELLOW )
Paul D.
DRYER WHIRLPOOL WGD4616FW1 Checked unit found outlet behind dryer bad advised cust to replace electrical outlet
Felipe T.
DISHWASHER KITCHENAID KUDS35FXSSA Closed valve under the sink a little to Lower incoming water pressure to dishwasher to help with pipe banging noise. Tech line advised customer to contact a plumber and check water pressure if issue persists or install a Water hammer kit. Recommended water pressure is 60psiSR #7724758762.
Eric P.
DRYER WHIRLPOOL HYG3460AWW "Ep- Unit has bad roller and glides. Ordering (1) 12002126 reinforcement brace/glide, (1) LA-1008 kit-roller; ordrng 1 12002126 (REINFORCEMENT BRACE/GLIDE) and 1 LA-1008 (KIT-ROLLER )"
Eddy P.
DRYER MAYTAG MLG2000AWW Replaced main and timer unit is working fine
Eric P.
M/W OTR WHIRLPOOL WMH31017HS2 "Ep-unit does not power up, confirmed 120vac at outlet, thermal fuse is good. No voltage at board- EP1-1/EP1-4 v 0vac. Ordering (1) W10892389 cntrl-elec, (1) W10422269 filter, (1) 2nd man, (1) extra time; ordrng 1 W10422269 (FILTER) and 1 W10892389 (CNTRL-ELEC)"
Vincent D.
DISHWASHER MAYTAG MDB4949SDH3 Vd ran diag found unit had multiple codes f3e2 unit needs sensor (W11084121) 35 a f8e3 control (W10906430) 200 drain pump (WPW10348269) 75 trip 114.95 labor 135 tax total 597.05
Edwin M.
RANGE WHIRLPOOL WFG525S0HS1 Unit tested as designed
Clem S.
DRYER WHIRLPOOL WED9290FC0 "Found to ground from compressor and overload ,order part ; ordrng 1 W10834235 (switch) and 1 W11038309 (cntrl-elec)"