Joanne - Morristown, NJ
Repair of range
Patricia - Metuchen, NJ
Very good repair person. Very professional. Not to talkative.
Great warranty service
Leah - Staten Island, NY
Jefferey - New York, NY
EXCELLENT SERVICE. The technician was knowledgeable, courteous and efficient
Quick and efficient service
Ann - New York, NY
On time, efficient diagnosis of problem and fast, quality service.
Roberto - Queens, NY
Selena - Bergenfield, NJ
The service man was kind patient and helpful. He solved my problem quickly and then took the time to explain in detail the functions of my appliennce.
Sevice call was quick and issue resolved.
Angela - Alpine, NJ
Dryer burning odor
Jeff - Hanover, NJ
Elmer had a good idea of the issue before he stepped foot in my house. He saw the paint equipment and said the paint vapors burn off in the dryer. He was right. I aired out the house and the burning smell went away.
Richard - Cranford, NJ
So far, all of the Dan Marc repairmen sent to our home have been knowledgeable and polite.
Great, friendly service!
Lora - Rutherford, NJ
Wonderful tech. Respectful & knowledgeable
Marcella - New York, NY
Manoj - Ardsley, NY
Ester - Brooklyn, NY
Nilda - Brooklyn, NY
Cory - Brooklyn, NY
Danny - Jackson Township, NJ
Frank c, was very good he know just what to do with the appliance just by looking at it and was very nice thank you
Daymon - South Plainfield, NJ
He was very nice and went the next mile
Mildred - Staten Island, NY
The person who came was very friendly, however the replacement ice maker he installed did not work!
Kaplan - Hackettstown, NJ
Tesfaye - West Orange, NJ
Ritali - Edison, NJ
The Technician was extremely professional and very well behaved. We are extremely happy with his professionalism.
Anthony - Oakland, NJ
Anthony - Red Bank, NJ
My technician was very knowledgeable and very polite. He resolved the issue quickly.
Pamela` - New York, NY
Had to call for additional service. The tech came a rearranged the sliding rack to the bottom level which the Jena-Air instruction strictly states it is NOT RECOMMENDED to place the sliding rack on the bottom level. And I told the tech guy that and he said no. Now that the sliding rack is on the lower level AND it does not work as a sliding rack. It is a worse situation and unsafe. You cannot place a turkey or anything on that rack when on the bottom level.It won't hold it. I had to call for service to come back and put things back the way they were because I
Bp - Queens, NY
Kenny provided great service - he knew what he was doing - professional and knowledgeable about the dryer ! Problem solved !
Tech. P. Gabino was great
Raymond - Elmwood Park, NJ
Jose - Newton, NJ
The service was very good! Very timely!
Rapheal - The Bronx, NY
Even though the problem seemed to have gone away, the information I received will help in the future. I cannot comment on the cost because i had a service contract.
Daniel - White Plains, NY
Very professional, polite, knowledgeable!
great service/most efficient tech i have ever seen!
Van - Wayne, NJ
Excellent service and repair
Steven - Glen Rock, NJ
Mr. Gabino did a fantastic job on fixing our washer machine. He was extremely fast very professional and answered all my questions even gave me some tips on how to use the washing machine better! Five Stars😬
Meir - Suffern, NY
The technician came down and isolated the issue swiftly. Within minutes were good to go! Very impressed.
Annie - Brooklyn, NY
Roger - Bayonne, NJ
Great technician, horrible scheduling
Gary - Manville, NJ
Technician was awesome. But could not schedule a specific time no matter how far in advance I tried to plan.
Ileana - Haledon, NJ
David - Roselle Park, NJ
Christa - Kunkletown, PA
I am saddened that a person that was sent out to make a repair on a damaged appliance could be so unprofessional. He was sloppy and turned over out trash can to make a work area for himself. He left all the trash on the floor. I have never seen anything like this in my life. Very Dissatisfied!
Barbara - Edison, NJ
Karl was great and resolved the problem in no time. I would recommend Dan Marc to anyone needing appliance repairs.
Dominique - Brooklyn, NY
Service was good. I wish it didn’t take a week to get the part in to fix but he fixed the quickly once he got here. Respectful and gave some pointers he thought would help prevent that issue from happening again.
Sharyn - South River, NJ
Professional, expedient service. Highly recommend
Madonna - Toms River, NJ
Excellent service, Totally pleased!
Laura - Millburn, NJ
Gerry was exactly on time, very efficient, and very pleasant to deal with. He explained everything he did and suggested how to avoid this problem in the future. I would unhesitatingly use Dan Marc again.
Josephine - Sparta, NJ
I have not had a very good experience at all. About 6 months ago a technician came because my dishwasher was leaking. I told him my dishes were not drying he told me to use jet dry. Well that did not work. Two weeks ago I was told my motor was shot and a new one was ordered. When the tech installed it he damaged the panel on the bottom of the door. I called that night and left a message. Two days later and I still have not received a call bavk
Great service! Such a relief!
Tyler - Glen Rock, NJ
My technician was knowledgeable, polite, efficient. My dishwasher stopped working and I was stressed, not knowing who could fix it and fearing it would have to be replaced. My tech quickly diagnosed the problem, made the replacement and it was not terribly expensive. I was relieved!
Steven - Waldwick, NJ
Awesome service ! Elmer was great !
AR - Livingston, NJ
23. Bombay Street S.I. N.Y. - Staten Island, NY
I was please that the company honored the warranty. I purchased this washing machine in December , 2019 and was upset that it broke, but was please t
Helen - Green Township, NJ
Great Professional Service
Vladimir - Hackettstown, NJ
Edgardo - Edison, NJ
The Technician was excellent, very friendly and knew his stuff.
He was good and efficient.
John - Freehold, NJ
The technician was very good and efficient. However, I am not happy with Dan-Marc since we gave info about the refrigerator. We could have been told there are no parts available to fix it. However it cost $122 for a nice visit.
Robert - Morristown, NJ
Howard Girsh and Joann Girsh - New York, NY
Excellent service The men were courteous neat and knew exactly what was necessary to do and did it in record time They also came within the allotted time period
Robert - Union City, NJ
Informative repair rep and very punctual
Joseph - Bedford, NY
Friendly, competent, professional sevicemen
Gerry Was Great!!!!!
James - Little Falls, NJ
Gerry was fantastic! I truly can't say enough about how great of a job he did and how nice he was to work with. He was prompt and informative. GREAT JOB GERRY!!!!
Michael - Waldwick, NJ
Tech was fine however I do not understand how the estimate I received was for more than the cost of the washer! And only one item is supposedly covered under the 10 year warranty! 1. A plate cover is not covered by the warranty however you have to, in my tech’s words, “destroy the plate to get to the other parts”. 2. The motor is covered however the transmission is not. 3. The basket, which is covered under the warranty was shot and need to be replaced but I was still charged the $122 service fee. 4.
One and Done
Kenya - The Bronx, NY
Professional service. The tech came in assessed the issue with oven door not closing and immediately knew what to do. The job was completed in under 30 minutes
Competent service, pleasant technician
Carol - Monroe Township, NJ
Learning experience for us. While repairing ice maker our questions were answered patiently.
Maria - Staten Island, NY
Wonderful ,the best service I have ever received ! Respectful , knowledgeable and clean .
Theodore - New York, NY
Overall excellent experience
Shirley - The Bronx, NY
Margaret - Matawan, NJ
Daniel - Lodi, NJ
Excellent and professional service.
Lawrence - Livingston, NJ
Great service. He was prompt and efficient.
Jewel - Sayreville, NJ
Belle - Weehawken, NJ
Prompt and great service
Alicia - Mahwah, NJ
Quick and right on.
Thomas - South Brunswick Township, NJ
Gina - Queens, NY
got the job done correctly
john - Califon, NJ
got the job done correctly
"Goldberg - Manchester Township, NJ
He was neat, courteous efficient. He found and corrected problem quickly. Quite satisfied
Vincent - Manalapan Township, NJ
Maritza - Bound Brook, NJ
The technician was very nice and helpful, he explained everything about the problem.
Lawrence - Randolph, NJ
Repair person showed up on time. Fixed all problems quickly. Ans.wered my wife's questions. Very satisfied
Megan - Roxbury Township, NJ
Alison - Mountain Lakes, NJ
Time line of getting the work done took longer than anticipated
Prompt and knowledgable!
Christine - Mendham, NJ
Clayton was knowledgable and made sure the cost of the new part we needed was covered by the manufacturer
Maria - Fairfield, NJ
Elmer was very professional and very knowledgeable. He was able to diagnose the problems and explain the reasons I needed repairs. He also gave me great tips on how to avoid problems in the future.
Mary - Brooklyn, NY
Alison - West Orange, NJ
Patricia - Monroe Township, NJ
Very knowledgeable and courteous service. Did a good job diagnosing and fixing problem.
J - Carteret, NJ
He was an excellent professional worker
He is great
Jiao - New York, NY
Anne - New York, NY
He was fine. Seemed very knowledgeable. I will take his advice and hope for the best
Linda Paskas - River Vale, NJ
Carol - Shrewsbury, NJ
It was excellent
Pattie - Marlboro Township, NJ
Patrick - Clifton, NJ
Jessie - The Bronx, NY
Very knowledgeable and polite individual
He came, he fixed it, it works
Orrin - Brooklyn, NY
Price is highway robbery, but that's not repairman's fault
Jo-ann - Valley Cottage, NY
They were here when they said they would be at my house. He ordered some parts and returned in a week. Great service.
Service was prefect and professional
Joseph - Bayonne, NJ
They done the repair in no tome
Danielle - Park Ridge, NJ
Stoyan provided excellent service! He was prompt, efficient and explained everything well. I will definitely use Stoyan and Dan Marc in the future. Thank you!
Virginia - Jackson Township, NJ
A third-time customer - Jersey City, NJ
When making the appointment to repair my microwave, I specifically mentioned the diagnosis written down by the same technician from your company during the last service: “replace assembly PCB if problem happens again”. I gave the service representative the part number and description and asked that the technician bring the part with him so my microwave could be repaired in one visit. She ensured me that it was noted down and would be taken care of. The technician came without the part and told me he was not aware of any notes. He checked the microwave and concluded the assembly PCB needed to be replaced. He called to order the part and found out it was discontinued. He told me “sorry there is nothing I can do” and charged me $120 for the visit. I asked him if there is any alternative solution or suggestion but got no words from him as he was apparently rushing to the next appointment. I paid $120 just to be told the same problem of my microwave that I had already known. Your company has made the profit — that’s all that matters.
Paul - Jersey City, NJ
Francine - Bayonne, NJ
David - Mahwah, NJ
The tech was very knowledgable and polite
Linda - Queens, NY
The tech was very knowledgable and polite and addressed all my concerns
Tim - Bedminster, NJ
He was polite, professional, fast and helpful. All we could have asked for!
Gilbane - New York, NY
It was a great experience working with Gilbane he was friendly has the parts and fix things fast.
Lewis is amazing!!
Meghan - Hoboken, NJ
Lewis was wonderful and made sure he had our dryer up and running in no time! Very friendly and knowledgeable!
James - Newark, NJ
Prompt & Professional
Very satisfied customer!
Tracy - Scarsdale, NY
Jerel was prompt, pleasant, and well-informed. I would definitely recommend him to others!
Good, Prompt Service
Pkeller78 - East Hanover, NJ
Technician was on time and very knowledgeable. He was courteous and explained everything fully.
Charles - Hanover, NJ
Very informative service technician
James - Hamilton Township, NJ
Very positive - technician answered all questions. Explained the operation of the washer and the reason for the “noises” we were hearing that prompted the service call. We were satisfied.
Dawn - Tannersville, PA
Wow! Figured out the problem and had our DISHWASHER repaired in no time!
John - Brooklyn, NY
Wayne was professional, pleasant and new exactly what our problem was and repaired it promptly. If I had this company, I would be very grateful that Wayne was on the job.
Was on time and did an appropriate diagnosis. Repair cost prohibitive got 7 year old microwave, so we’re buying a new one.
David - South Brunswick Township, NJ
He was the best
Robin - New York, NY
Andreas - Byram Township, NJ
Eric and everyone I deal with at Danmark are fantastic. Thank you.
Alison - Highlands, NJ
Eric is very professional and proficient.
Maryellen - West Caldwell, NJ
Great service arrive between the time I was given and very friendly.
Luwill - Paterson, NJ
Service was very good
Elmer was so helpful and resolved my issue. He was beyond professional.
Mel - Lincoln Park, NJ
Constance - Morris Plains, NJ
Excellent technician. Knowledgeable, identified the problem immediately. Fix the problem. Very professional too!
Juan - Yonkers, NY
The gentleman was very knowledgeable and explained what he was doing.
Joseph - Hackettstown, NJ
Cheryl - Franklin Township, NJ
Awesome!! He is such an asset to your company! I learned alot about my washer, and I really appreciate him taking the time to go over things with me.
Rob - Kinnelon, NJ
He was good
Kevin - Jackson Township, NJ
Horrible Customer Service
Maxx - Harrison, NY
Amazing thank you
Issa - Clinton Township, NJ
Amazing w reasonably priced considering the travel distant Prompt on time as well and the call before arrival
Roseanne - Staten Island, NY
Aris is very polite and professional. The only problem I have is my ice maker is still not working. Ordered another part we shall see if this works.
Noisy Whirlpool Refrigerator
Rosemary - Queens, NY
Called Whirlpool about very noisy refrigerator and Mike D. from Dan Marc came. He looked at it and found nothing wrong. He said it’s our floor. He turned some bolts to balance the refrigerator because it doesn’t have feet to balance it like our last refrigerator. Said we should put something in the back to help balance it. We did and it’s still loud. We disagree! It is not the floor! The last refrigerator was on the same floor in the same spot and it didn’t make noise. This refrigerator has a very loud motor and opening and closing the doors seems to unbalance it. Not well-made like our last Whirlpool refrigerator that lasted 21 years. Surprised that the folks at Whirlpool could sell a noisy product like this. Bet they wouldn’t want to listen to it in their kitchen! Disappointed that the problem wasn’t solved.
Cynthia - Staten Island, NY
Great service. Repair person was friendly and professional.
Lynn - Brooklyn, NY
Richard - Freehold, NJ
The noise disappeared when the tech arrived. Attempted to recreate and it didn't. Tech was very helpful.
Very satisfied customer.
Yajaira - The Bronx, NY
Raymond - Toms River, NJ
Good job, kept appointments
Malcolm - Millburn, NJ
Accurately diagnosed problem; ordered part; returned 3 days later, as promised, to instal new part
John - Bayonne, NJ
Technician was great- professional, courteous, knowledgeable.
Fixed the problem!
Stacy - Dobbs Ferry, NY
We were able to get an appointment quickly using Kitchenaid's online customer service portal. The technician was efficient and friendly. Repairs on refrigerators are never cheap, but it's about the most complicated (and necessary) appliance in your home, so I feel it's always worth using certified labor and parts.
Very Good Service
Edward - Brooklyn, NY
on time and efficient. Knew his stuff
Stephane - Basking Ridge, NJ
Marjorie - Monmouth Beach, NJ
My experience with Dan Marc. Was excellent!!! Highly recommended
Steve - West New York, NJ
Dionne - East Stroudsburg, PA
He came in the house with tools that wasn’t working and told me it wasn’t even his tools it was his friends then test the voltage which I’m sure isn’t even right then said it the voltage then left! 5 mins in the house for $120! RIDICULOUS
Great service and friendly guy.
William - Nanuet, NY
David - Morristown, NJ
Great job! Got right to the source of the problem and fixed quickly.
Jill - West Orange, NJ
Yung - Queens, NY
Excellent, thoughtful and professional.
Christine - Howell Township, NJ
Rodrigo - Woodbridge Township, NJ
loved the call back service. loved how you called me when tech was on his way. the tech was professional from the moment he entered the house putting booties on his shoes. the experience how the repair went was a different story. not there fault. but they are an excellent store to deal with. if i have more modern appliances they will be who i call for any repairs. highly recommend!
Toni - Mahwah, NJ
Trudy - Montgomery, NJ
Shared informed opinion and offered wonderful advice.
Please come back as I am still having an issue.
Heena - Holmdel, NJ
Very nice service
Joe - Pleasantville, NY
Anthony - Stroudsburg, PA
Christina - Yorktown Heights, NY
My oven was operable but displaying an error code. A tech came to my home on Wednesday and installed a new control panel. He didn’t perform any diagnostics and when I asked him to check the oven as a whole to make sure there were no other issues he said it wasn’t necessary. That evening when trying to make dinner, 2 new error messages appeared and the oven shut down. It has been inoperable since. I call Dan Marc the next morning and the rep I spoke to was not apologetic and said the earliest someone could come back is next Monday. I told him I did not want the same tech here and he assured me it would be someone else. I called today to see if they had a time frame for Monday and to remind them not to send the same tech and that rep said it was nowhere in the notes that I wanted someone else and if I did, I now have to wait until Wednesday. A manager then got on the call, also unsympathetic after I told her what happened. I said the tech lefty my oven in worse shape to which she replied “so you’re saying my tech maliciously harmed your oven?” No that is not what I said. But he was very dismissive when he was here and now I have no oven. I have to wait until next Wednesday and who is to know if we will be any closer to a resolution. Had I known the experience would be like this, I would have called a local repair person in town.
Dryer Problem solved!
Sarah - New York, NY
Courteous and proficeint technician, fixed the problem of the noisy dryer.
Anne - Chatham, NJ
Great Service. Very helpful.
Timely, Friendly, Fast Service!
Steven - Basking Ridge, NJ
Ingrid DeLisa - Branchville, NJ
Thank you so much - Frank G. was able to fix my washing machine so I can clean and do my laundry. I am very appreciative and grateful. I wish you a Happy Holiday.
very professional service
Nancy - Point Pleasant, NJ
Kevin - Hawthorne, NJ
Very satisfied with the tech
Hodes - Mine Hill Township, NJ
Timely friendly service
Talita - Cranford, NJ
Very helpful and courteous serviceman.
Anne - Rye, NY
Not a convenient method of advising service time, having to wait until at least 3 PM the day before and then having to plan to wait for a 3 hour window is a problem to schedule around my workday We did get a robo call advising technician was on his way - helpful but had I know I would get this call I could have stayed at work and then run home
Excellent Service & very friendly
Demetrios - Queens, NY
Kenny came to service my washing machine. He was very friendly and explained everything as he was doing it. He was very knowledgeable and I highly recommend using Dan Marc.
Sandra - East Newark, NJ
Good service technician knew what the problem was
Fast, great communication, got results first time
Scott - Cresskill, NJ
Clear communication was a big plus--no need to "chase" like other repair places or contractors can require. Issue was diagnosed, parts ordered, and quickly fixed once parts came in. And time windows were actually kept!
Kerri - Morristown, NJ
Stan was very professional & knowledgeable. Excellent service experience!
C - Queens, NY
He was able to correct my problem and explained details about my washer. Very helpful.
Robyn - Staten Island, NY
Great experience Very helpful tech Ty
Mary - Nanuet, NY
repair to refrigerator
Jeffery frankel - Randolph, NJ
service technician was terrific. ontime professional, thank you for quality service.
Michael - Demarest, NJ
Other than arriving over an hour after my 3 hour window, Gabino was great. Smart, quick and professional.
Dennis - West Windsor Township, NJ
He was very good
Very knowledgeable and experienced service technician
Rosanne - Roxbury Township, NJ
Ken is always on time, well trained, works quickly, and is very personable.
Frank - Greenburgh, NY
Fast, efficient, friendly, thorough… Great service
great service, quick response, clean work
Issac - Suffern, NY
Frank - Nutley, NJ
Serviceman was polite and got right to work. He made sure everything was working properly before leaving.
Robert - Franklin Township, NJ
Excellent service call. One of the best in my life. Robert also told me how to maximize my use of my new Maytag Washing Machine.
Knowledgeable, courteous technician.
Maywood - Maywood, NJ
Couldn't be happier!
Kirk - Spring Lake, NJ
Chris showed up early and promptly fixed issue with my oven door in under 20 minutes.
Repair of washer.
Yelena - Fair Lawn, NJ
Five stars. Was smooth and flawless.
The - Trenton, NJ
Service provided was excellent trul
Ruth - The Bronx, NY
Truly an.outstanding professional Service provided
Mark - Brooklyn, NY
Great Service, very knowledgeable
Maria - Manalapan Township, NJ
I will recommend your service. Very professional, friendly, recognized the problem immediately
Quick painless stove repair
Erez - Brooklyn, NY
This man was excellent. Above and beyond!
Debbie - Jackson Township, NJ
A great job thank you so much very personable and did excellent job I was going to remark on his professionalism
Serach - Lakewood Township, NJ
Great customer service
Wayne - Brick Township, NJ
Samuel is a pro who spends time to solve the problem.
Peter - Mahwah, NJ
I now request Samuel to fix my Kitchen Aid refrig (which often has problems) because unlike some other techs that have come, he is a professional and doesn't just look to put a band-aid over a problem, he looks to figure it out and fix it.
Linda - Freehold, NJ
He was a wonderful knowledgeable PATIENT man while I was freaking out. I respect his level of knowledge.
Mary - Tinton Falls, NJ
Chris was professional and efficient at repairing my stove
Professional and courteous service. Great job.
Carla - Holmdel, NJ
Arrived on time, courteous and explained everything about the job he was going to do. Excellent customer service.
Karyn - Westwood, NJ
Serviceman was very knowledgeable and helpful
Rochelle - Marlboro Township, NJ
Eliot - Wayne, NJ
The technician Sam was first rate. Diagnose the problem immediately. Went out of his way to be certain I was satisfied. Extremely helpful.
Peter - Queens, NY
Great service tech.
Paul - Staten Island, NY
great honest service
Brian - Sea Girt, NJ
very rare to have excellent , honest service with top knotch knowledge in their field
Judith - Pennington, NJ
Trevor was okay. He blamed the problem on the water pressure and told me to call a plumber. The icemaker has an arm that comes down to check the level of the ice. If it's not up to level it should make more ice regardless of the water pressure. If the issue were the water pressure then why did it function properly for the first five months. This design is faulty. There has been one problem after another since the frig was five months old.
REFRIG/FREEZER JENN-AIR JFC2290VPY5 "Found object in freezer stopping door from closing, removed object and checked, both door and fridge cooling fine"
OVEN WHIRLPOOL WFG505M0BS3 Check found outer door glass broken will order; ordrng 1 W11176456 (Glass) and 1 WPW10481433 (Badge)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Check found left door defective causing dispenser not to work will order ; ordrng 1 W11307224 (Door)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Non pumper needs compressor order partsSr#7729592836; ordrng 1 876764 and 1 WPW10507886
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Checked unit, was able to adjust freezer door slides so door can close properly, all test and check ok."
REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Installed parts on unit, cleared all ice buildup, all test ok."
WASHER MAYTAG MVW7232HW0 "Called trade care team and spoke with kim sr#7729294413, documented that customer is unhappy with unit and wants to return it but we have nothing to do with that and customer keeps calling, advised customer that if we go to house that they will be charged due to unit operating as designed!"
RANGE WHIRLPOOL WEE745H0FS1 Found control failure. Will order. ; ordrng 1 W10759281 (Control)
WASHER WHIRLPOOL WFW5620HW0 "Checked unit, adjusted dispenser drawer also went over proper use and care of unit, all test and check ok at this time."
REFRIGERATOR WHIRLPOOL WRX7355SDHZ02 "Found clogged ice maker fill tube unclogged ice maker fill tube and explain to replace filter ,test good"
WASHER MAYTAG MHW6630HW0 F8E1. Code came up while in diagnostics.Pour water flow two areas of the Dispenser.Pressure add valves found OK.Will replace valves inside of washer.; ordrng 1 W11316255 (VALVE) and 1 W11316256 ( VALVE)
WASHER/DRYER WHIRLPOOL LSG7806AAE "Voter valve stuck open ,replaced water valve ,test good ; used 1 22002360 (VALVE) from stock"
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Found broken wire customer needs new door, customer decline est Part#LW10669496 $815.66"
MICROWAVE WHIRLPOOL WOC54EC0AS01 Replaced faulty door switch on left side. Tested ok ; used 1 W10727360 (SWITCH) from stock
WASHER WHIRLPOOL MVWP575GW Pass diagnostics test working as designed.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Needs damper and freezer bin, order parts ; ordrng 1 W11164593 and 1 WPW10430639"
REFRIG/FREEZER WHIRLPOOL WRB329DMBM00 Check refrigerator and found faulty door gasket broken and damper control... I installed both parts reseal gasket check left working has design...
DISHWASHER WHIRLPOOL WDF520PADM7 Check dishwasher and found unit not washing no water coming to unit I check try to find where water connected No luck I instruct cus call back her contractor any other issue call us back ...
WASHER WHIRLPOOL WTW8040DW0 Parts as listed found broken or not working.Need to order and replace.q ; ordrng 1 W10810403 (lid lock assy) and 1 W1101059 (LID) and 4 W11404293 (SCREWS)s
DISHWASHER WHIRLPOOL WDT750SAHZ0 Check dishwasher and found unit leaking from under neath pull unit out found drain hose broken ... I installed new hose instruct cus check left unit working has design...; used 1 WPW10545278 (HOSE DRAIN) from stock
WASHER WHIRLPOOL MVWC565FW1 Check washer but upon arrival Im unable to verify customer complaint I ran diagnostic no error and herd no noise instruct customer left washer working has design...
REFRIGERATOR MAYTAG MFI2568AEQ Part needed. Balance due is $101.21 after repair completed.; ordrng 1 WPW10443321 (gasket-fip)
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Found broken wires running through lower hinge area on freezer door.Causing dispenser lights to flicker and not work all the time.Will need to replace door.They try to receive connectors underneath the unit but did not work.; ordrng 1 LW10436760 (dor-fip ss) and 1 W11439253 (SWITCJ) and 1 WP2321285 (switch) and 1 WPLW11439253 (SWITCH) and 1 WPW10511972 (nameplate)
DISHWASHER KITCHENAID KDTM604KPS0 Check dishwasher and found customer putting too much food block and jam up the float switch I repair issue instruct cus left unit working has design...
REFRIG/FREEZER WHIRLPOOL WRT518SZFMOO "Checked out the ref,founded the failure of the freezer door improper installation.Reinstalled the freezer door and cleared the ice,tested ok."
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Check refrigerator and found unit not making ice or dispensing water , water valve hums ...need parts pls order thank you ; ordrng 1 W10873791 (icemaker) and 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)"
MICROWAVE WHIRLPOOL WML55011HS2 Check microwave and found unit heating light under neath blown need parts pls order thank you...; ordrng 1 W10709921 (bulb-light) and 1 W11256462 (diode) and 1 W11402082 (MAGNETRON)
DRYER WHIRLPOOL n/a "Checked out the dryer,founded the failure of the thermal fuse.Replaced thermal fuse from the truck stock,tested o on cycles.; used 1 WP3392519 (FUSE) from stock"
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Check refrigerator and found unit didnt make ice emitter and receiver broad not responding...pls order thank you...; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)
OVEN WHIRLPOOL WFG505MOBS3 Unit tested and checked shut off turned off.
MICROWAVE WHIRLPOOL JMV9196CB Part installed and tested ok.
DRYER WHIRLPOOL WGD92HEFU0 "Checked out the dryer,founded the failure of the parts listed below,damages,will order.; ordrng 1 W10906551 (DRYER MOISTURE S) and 1 WP3391912 (TAT,HIGH L) and 1 WPW10211896 (ASSY,LINT DUCT)"
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Had to replace noisy air diffuser.Test OK after repair.; used 1 W11164593 (DIFFUSER) from stock
OVEN WHIRLPOOL WFG320M0BS3 Unit tested and checked igniter needed fo repair.; ordrng 1 W11176454 (IGNITER)
WASHER MAYTAG MVWB766FW1 Installed lid and screws with hinges tested unit ok
WASHER WHIRLPOOL MHW8630HW2 Tested unit fill wash drain spin unit working as designed customer education
RANGE MAYTAG WFG505M0BS Ordering door glass to coplete repair.; ordrng 1 WPW10535793 (DOOR GLASS )
WASHER AMANA NTW4516FW3 "Checked out the washer,founded the failure of the water supply line,improper connection.Reinstalled the water supply hose,tested ok on cycles."
DRYER WHIRLPOOL WGD6620HC1 Unit comes on.Shut down after five minutes everything goes blank.Vent checked out OK.Seems to work better only on time dry.Good catch also found clean.Will return with parts as listed.; ordrng 1 W11396709 (STAT) and 1 W11410329 (CONTROL) and 1 WP3391912 (thrmst-fix) and 1 WP8577274 (thermistor)
DISHWASHER WHIRLPOOL GU1500XTKB0 Start job we discovered unit need also motor pump Lead tech will order new parts ; saved tckt
RANGE - GAS WHIRLPOOL KCGS956ESS02 Need new parts Lead tech will order it ; saved tckt
MICROWAVE O.T.R. JENN-AIR JMW3430DB00 Bad console F2E1 Turn power off for minute error codes comes back Order new console ; ordrng 1 W11236901 (CONSOLE )
WASHER WHIRLPOOL WTW8000DW5 Replaced defective control
WASHER WHIRLPOOL WTW5500XW2 Duplicate call.
REFRIGERATOR WHIRLPOOL WRF535SWHB01 "Ep-installed and programmed new control, set unit at recommended. Advised 24hrs for proper temp and to slowly introduce product from small refrigerator after 8hrs"
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ02 "Check and found that this refrigerator as a leak internally , which means its unrepairable. Whirlpool is going to contact the customer in regards to a replacement of this refrigerator. SR# 7729546123"
WASHER WHIRLPOOL WFW560CHW0 "Replace the soap dispenser, run test afterwards seen it working properly."
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Check refrigerator and found unit leaking from from ref inside the housing from either reservoir or filter housing ...need parts pls order thank you...; ordrng 1 W11168758 (reservoir) and 1 W11194438 (housing)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked out the ref,founded the failure of the water filter,blockages.The unit works fine now,the water filter been replaced.customer education as well about too many already to get the water test by the city,DEP."
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed the parts listed below tested ok on cycles.
DISHWASHER WHIRLPOOL KUDS30IXBT4 Replace broken adjuster Test it all op ok Used S23010; used 1 W10712394 (ADJUSTER) from stock
M/W OTR WHIRLPOOL n/a Called tech line for support and explained to them situation Magnetic field cant be measured on the field is up to engineers to do in this MW is working good and as designed is they toldSR#7729594368
DISHWASHER WHIRLPOOL KDTE254ESS2 Inlet water valve replaced unit tested ok; used 1 W10648041 (VALVE-INLT) from stock
DISHWASHER WHIRLPOOL WDT730PAHW Wash motor pump cleaned unit tested ok
M/W OTR JENN-AIR n/a Ordered parts needed ; ordrng 1 W10138793 (FUSE) and 1 W11203629 (DOOR ) and 1 W11244490 (INTERLOCK ) and 1 W11244490 (INTERLOCK )
COMPACTOR KITCHEN AID KTTS505ESS-SS Ordered cover and switch ; ordrng 1 WP9871099 (COVER) and 1 WPW10242556 (SWITCH )
OVEN JENN AIR JDRP430WP01 Appliance manager replaced unit tested ok
DRYER WHIRLPOOL WED49STBW1 "Unit has no L2 to power up heater, advised its a home electric issue."
DISHWASHER KITCHENAID KDTM404KPS0 Unit need new adjuster and manifold; ordrng 1 W11174340 (MANUFOLD) and 1 W11268090 (ADJUSTER LEFT)
WASHER MAYTAG SAV365AAWW Damaged transmission parts NLA.
DRYER MAYTAG MGDB880BW0 Installed idler pulley checked operation ok.
DRYER MAYTAG MGDX700XW0 Installed idler pulley checked operation ok.
DISHWASHER KITCHEN AID KDTM354ESS2 Received wrong part ; saved tckt
BEVERAGE CENTER KITCHENAID KBCS24RSBS01 Replaced operating thermostat...
WASHER WHIRLPOOL WTW8200YW0 Needs bearing loud on spinning crack outer tub leaking water decline estimate will go for a new unit ...estimate includes 2man helper 00
MICROWAVE WHIRLPOOL WML55011HS5 "KG 12/24 installed magnetron, transformer, capacitor, diode andfan motor. Checked unit through heating. Microwave heating and operating properly"
WASHER WHIRLPOOL WFW8640BW0 KG 12/24 checked washer found dispenser fabric softener section clogged preventing it from dispensing. Unclogged fabric softener dispenser. Checkedunit tthrough cycle. Washer operating as designed
DISHWASHER JENN-AIR JDB9800CWP2 Unit needs upper rack rails. ; ordrng 1 W11259785 (RACK RAIL) and 1 W11259786 (RACK RAIL) and 2 WPW10546503 (adjuster)s
RANGE JENN-AIR JGRP436HL00 Unit needs knob housing per service matters. In addition to apm board.; ordrng 1 W11356247 (KNOB HOUSING. )
DRYER WHIRLPOOL WGD5000DW3 KG 12/24 checked dryer found very little airflow at rear of dryer. Dryer taking long time to dry. Removed rear panel cover and found blower housing blocked with lint build up. Cleaned lint build up. Tested unit through heating. Dryer heating and operating properly
WASHER WHIRLPOOL MHW6630HW0 KG 12/24 checked washer found unit not draining. Replaced drain pump. Checked unit through diagnostic mode all components tested properly. Washer draining and operating as designed
WASHER MAYTAG MVWB835DW1 KG 12/24 checked washer found display does not turn on when buttons are pressed. Power to main control and console does turn on through diagnostic mode. Unit shows F6E3 error. Needs new console panel. Customer will contact manufacturer to try and obtain concession for parts.
WASHER MAYTAG MVWC415EW1 KG 12/24 checked washer found tub noisy when spinning due to objects stuck under agitator. Removed agitator and cleared objects under. Unit operating as designed
MICRO OVEN KITCHENAID KMBD104GSS01 KG 12/24 checked microwave through heating. Unit does not heat. Needs magnetron and transformer. Microwave is brand new customer will contact dealer for replacement
WASHER WHIRLPOOL MVWP575GW KG 12/24 checked washer through diagnostic mode no error codes stored. Washer shakes within normal operating movement. Washer spins and drains properly. All components tested properly
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "KG 12/24 checked refrigerator through diagnostic mode damper is not closing properly. Found items in fresh food section frozen. Needs new thermistor, damper and control; ordrng 1 W10316760 (thermistor) and 1 W10884720 (harns-wire) and 1 W11265135 (panel-ui) and 1 WPW10196393 (damper control assy)"
DRYER WHIRLPOOL WHD560CHW1 Ran test dryer is out of balance and leaking is the front of secondary lint screen adjusted front legs. Unit should be good
WASHER WHIRLPOOL WFW560CHW1 Ran test washer is being use to wash one towel and a few hand towels washer is going out of balance and not spinning out advised customer
REFRIG/FREEZER WHIRLPOOL WRX988SIBM03 Replaced f.f. fan/sensor assembly and cover. Also replaced freezer door...
DISHWASHER WHIRLPOOL KDTM404KPS Cx instructed unit tested and checked ok no issues detected at time of app.
DRYER WHIRLPOOL WGD560LHW0 Db unit needs following parts ; ordrng 1 W11231979 (wheel)
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed sump and motor tested unit OK no leaks at time of service
D/WASHER UNDCTR WHIRLPOOL WDF330PAHT2 Parts installed
MW-HOOD COMBO WHIRLPOOL WMH78019HW Convection fan not working not getting hot enough. Allow 2 men and 2 counts; ordrng 1 W11268275 (CONVECTION THERMOSTST ) and 1 W11487484 (CONTROL PANEL ) and 1 WPW10571554 (CONVECTION FAN)
DISHWASHER WHIRLPOOL WDTA50SAHB0 "Replace the adjuster, leave working properly."
WASHER WHIRLPOOL WTW8000DW5 Db small crack cosmetic on lid fully functional customer wants to preventive repair for broken hinge informed him we need it to break contract does not cover preventative repairs
WASHER AMANA NFW5800HW0 Tested unit found control board dead; ordrng 1 W11322878 (CONTROL BOARD) and 1 W11325578 (CONTROL PANEL)
GAS APPLIANCE WHIRLPOOL WGD7300DW2 Db tested unit unit ran to specs could not duplicate at this time
WASHER WHIRLPOOL WFW94HEXW0 Must bring a extra man to help pull washer and dryer to get access to the back of the dryer machine 2m 2cc; saved tckt
WASHER WHIRLPOOL WFW85HEFC1 Tested unit found torn bellow ; ordrng 1 W11106747 (bellow) and 1 W11218344 (SPRING) and 1 W11266654 (SPRING)
MICROWAVE KITCHENAID KMBP100ESS03 Cx instructed explained to cx that normal operating sound however gave cx part numbers that may correct issue no tools needed to install parts.
DRYER WHIRLPOOL WGD6120HW0 Found broken igniter. Installed new one from truck stock ; used 2 279311 (Igniter) from stock
WASHER WHIRLPOOL WFW9620HBK0 Replaced ui.Unit passes self test and component activation test. Unit tests ok.
DRYER WHIRLPOOL WED7990FW "Check and found that the dryer needed service maintenance, which we vacuum inside the housing and also the filter housing. Run test afterwards, leave working properly."
RANGE WHIRLPOOL KFGD500ESS Unit tested and checked igniter needed to complete repair.; ordrng 1 WP7432P143-60 (IGNITER)
REFRIG/FREEZER KITCHEN AID KRSF705HPS00 Replaced compressor RechargedTested ok
DRYER WHIRLPOOL WED4815EW1 Found breaker tripped Reset breaker and checked amperage and loadTested ok
REFRIG WHIRLPOOL WRF555SDFZ09 Found faulty main board and module Customer declined estimate and refused to pay service call pending reschedule from extended warranty company
MICROWAVE MAYTAG MVWP575GW0 Found drain pump is damaged. Will order ; ordrng 1 W10276397 (Drain pump)
WASHER MAYTAG MVWP575GW0 Replaced control. Unit tests ok. Lid swt(actually works fine).Recalibrate unit.Unit has further issue with trans assy. And inner tub. Hub assy. 2ct. Needs and gear case; ordrng 1 W10521298 (spin basket) and 1 W11454738 (GEAR CASE)
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Freezer door was not closing all the way was obstructed the screws that hold in the track screw was not in all the way adjust screw now operating normal.
REFRIGERATOR MAYTAG MRT118FFFE01 Not getting a frost pattern on evap check for leaks with flashlight and goggles dont see any leaks Pressurize system with nitrogen and did bubble test. call tech line unit cannot be repaired. File # 7729594086
REFRIGERATOR WHIRLPOOL WRF535SWHW01 Replace control and gasket advise customer to let you know the offer 24 hours. Unit test OK
DRYER WHIRLPOOL WED4815EW1 Replaced thermo cut off ran test unit is working fine now
VENT HOOD JENN-AIR JXD7836BS Vent glass needed to be installed for the unit to operate
DRYER WHIRLPOOL WGD4800XQ0 Installed timer & relay checked operation ok.
WASHER WHIRLPOOL WFW92HEFW0 Replaced dispenser draw and motor Need to or bellow. ; ordrng 1 W11173364 (BELLOW )
RANGE - GAS KITCHEN AID KFGG500EBS2 Calibrated oven control under warranty. Customer will monitor
DISHWASHER WHIRLPOOL DU1055XTVS1 Left door hinge it on pivot. Reinstall door on pivot . Test good
REFRIG/FREEZER WHIRLPOOL MFC2061KES "Replaced key pad ,test good"
DISHWASHER MAYTAG MDB9979SKZ0 AD. Also found faulty hose. Ordering defective hose. ; ordrng 1 W11036161 (HOSE )
DISHWASHER WHIRLPOOL KDTE104DSS0 "Replaced defective wash motor ,test good ; used 1 WPW10605057 (PUMP & MOTOR) from stock"
REF BOT WHIRLPOOL MBF1958FEZ03 Found control nor respond well witch damper . Reprogram control test good
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Replaced defective control damper..tested ok
DISHWASHER WHIRLPOOL KDTM404ESS3 "Found bent element stopping spray arm ,defective drain pump and dispenser not closing properly ,order part ; ordrng 1 W10620296 (Dispenser Assembly ) and 1 W10758882 (pump-drain)"
WASHER WHIRLPOOL WTW8540BW1 AD. Replaced defective latch. Unit tested ok.
DISHWASHER WHIRLPOOL DU1010XTXB0 Order dispenser ; ordrng 1 WPW10300737 (dispenser)
DRYER WHIRLPOOL WGD4810EW1 Installed thermal fuse checked operation ok.; used 1 WP3392519 (FUSE) from stock
RANGE KITCHEN AID KSGG700ESS2 Track base for tracks on drawer is damaged Order new; ordrng 1 WPW10306546 (rail-base) and 1 WPW10306546 (rail-base)
RANGE WHIRLPOOL WFG505M0BS3 Ordered parts ; ordrng 1 W10873107 (ENDCAP ) and 1 W11097777 (PANEL ) and 1 WPW10527866 (COOKTOP )
WASHER WHIRLPOOL WFW92HEFU0 "( I call up the office, no model or serial tag) fixed a loose connection by the heater , test it is working normal"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Fixed the tracks wheel was out, test it is working good"
DRYER WHIRLPOOL MGD6630HC0 "Fixed a noise by the blower wheel, test it is working good"
OVEN WHIRLPOOL MGR6600FZ1 "Fixed the door & hinges, test it is working good, but need the knobs w11101439, but parts is no cover on the warranty"
WASHER WHIRLPOOL WTW5000DW3 "Pull plastic out of tud, test it is working normal"
DISHWASHER WHIRLPOOL WDF320PADS2 "Fixed a loose connection by the power, control board, test it is working good"
DRYER WHIRLPOOL WGD5000DW3 "Installed seal,door & catcher checked operation ok."
OVEN JENN-AIR JJW2830DS02 Control panel replaced customer had the part
DISHWASHER WHIRLPOOL KUDE60SXSS Adjuster replaced unit tested ok ; used 1 W10546503 (ADJUSTER) from stock
DISHWASHER WHIRLPOOL KDTE234GPS0 "Need parts, ( customer is no happy with unit) she want a new unit,& the installer need to install a clans on the drain line ; ordrng 1 W11085683 (pump&motor) and 1 W11165148 (console)"
DISHWASHER KITCHEN AID KDTE334GBSO Unit water valve was off under the counter
REFRIGERATOR KITCHENAID KBSN608ESS01 "I call up tech line spoke Adrian sr 7729594113, need parts, but customer is no happy with unit, he want a new unit; ordrng 1 W10798007 (contrl-box)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Reset filter light. Jon done
REFRIGERATOR WHIRLPOOL ART104TFDW Found unit operating as designed. Temps in fridge were 38 and freezer 0.
DISHWASHER KITCHENAID KDTE234GPS0 Found broken wire to water valve. Repaired connection tested and working.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found heater working as designed and recommended customer use jet dry. They are not using jet dry. This helps with drying.
DRYER MAYTAG SDG4606AWW Replace drum seal test ok - glue t/s
STOVE JENN AIR n/a "Replace the broiler element, leave working properly."
REFRIG/FREEZER KITCHENAID KRFC300ESS03 Damper making noise. Will order and replace. ; ordrng 1 W10594329 (Damper)
N/A N/A WGD9500TW2 "AD. Checked unit, found burnt control and harness. Ordering parts. ; ordrng 1 W10181464 (HARNESS ) and 1 W10181775 (HARNESS ) and 1 WPW10174746 (CONTROL )"
WASHER MAYTAG MVW6230HW0 "Replaced faulty GEARCASE ,belt,pulley..calibrate unit..tested ok"
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced defective motor pump
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Too cold adjusted temp on jazz board in service matters
REFRIG/FREEZER MAYTAG MRT118FFFH01 Replaced defective fresh food gasket & control board
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Pls order; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec)
WASHER WHIRLPOOL WFW85HEFC1 Pls order; ordrng 1 W11201290 (A C U) and 1 WPW10448876 (switch-wl)
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "AD. Checked unit, found icemaker shut off arm in off position. Repositioned to turn on operation. Unit ok."
RANGE KITCHENAID KSGB900ESS1 "AD. Checked unit, found faulty cooling fan. Replaced defective fan, unit tested ok. Collected $354.29 via check#"
DISHWASHER WHIRLPOOL MDB9959SKZ0 AD. Customer said that unit is now operating properly. No service needed.
DISHWASHER KITCHEN AID KDTE104ESS3 AD. Replaced defective SUMP&MOTOR. Also found faulty adjusters and rollers. Ordering parts. ; ordrng 4 WPW10195417 (ROLLERS )s and 2 WPW10546503 (ADJUSTER )s
WASHER MAYTAG MHW8630HW0 Unit plug off replug and at this time working tub moving ok if call back order acu w11322884
WASHER MAYTAG MVW7232HW0 "Recalabrate ran diagnostic operation ok,machine working as designed."
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Per customer eratic lites coming on and im not harvesting.; states that autho needed
WASHER WHIRLPOOL WTW8500DW0 Damaged pump; ordrng 1 WPW10581874 (pump-water)
REF BOT/MT 28CF KITCHEN AID KRFF507HPS00 All parts were installed as listed.All the lights are working.Should start making ice within 24 hours.
REFRIG/FREEZER KITCHEN AID KFIS2OXVM57 "Replaced and programmed electronic control board, rechecked functions and unit working as designed."
MICROWAVE WHIRLPOOL WML75011HZ Interlock switches replaced unit tested ok; used 1 W11244495 (INTERLOCK) from stock
REF S/S 21 CF WHIRLPOOL WRS311SDHT01 Install part check ok instruct customer on temp settings.
REFRIGERATOR WHIRLPOOL WRT316SFDW01 "Order thermostat control and washer, everything in unit freezing ; ordrng 1 4388931 and 2 WP487802s and 1 WPW10511937"
DISHWASHER WHIRLPOOL WDTA50SAHW0 "Replace the water inlet valve and the drain hose, leave working properly."
LAUNDRY MAYTAG MVWB765FW4 Replaced defective lid
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived and found water supply to unit was turned off. Inquire with client and they were unaware supply valve was off, building maintenance was doing work in apartment. Turned valve on, rechecked functions and found debris stuck inside drain pump. Removed debris, activated and ran diagnostics and unit tested ok."
REFRIGERATOR WHIRLPOOL KSSC36QTS02 Checked and found unit has a defective electronic control board and user interface. Also recommend that client replace intelli-water valve. ; ordrng 1 W10789107 (cntrl-elec) and 1 WPW10151236 (cntrl-elec) and 1 WPW10159843 (valve-inlt)
WASHER WHIRLPOOL MVWX655DW1 Checked and found unit has a defective electronic control unit and lid switch. ; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (latch)
REFRIGERATOR KITCHENAID KRFF305ESS00 Replace new im ok water came in.
RANGE WHIRLPOOL WEG745H0FS0 Needs overay w10728523 157.61 control w10885069 328.18 display harness w11176109110.00 labor 105.00 customer will calling whpl
OVEN KITCHENAID KODE507EWH04 Reorder liner damage took pic.; ordrng 1 WPW10320793 (LINER)
WASHER MAYTAG MVWB835DW3 "Installed new console, tests good. Collected $211.06 by cc."
REFRIGERATOR WHIRLPOOL WRS322FDAM01 Water keeps flowing out when removing water fliter from housing ; ordrng 1 W10862460 (FLITER HOUSING )